Dade City Health And Rehabilitation Center
37135 Coleman Ave, Dade City, FL 33525 · For profit - Limited Liability company · 120 certified beds · (352) 567-8615 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- CMS lists it as a Special Focus candidate — not on the watch list itself, but among the homes CMS is watching because of its recent inspection history
- CMS has flagged it for abuse
- it has an abuse, neglect, or exploitation citation (F0600), cited Dec 2025
- it has a citation for mishandling residents’ money or property (F0568)
- inspectors cited 6 immediate-jeopardy problems — the most serious level
- a high number of inspection citations overall (54) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $84,812 in federal fines (most recent 2025-12-17)
- its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
- its independent health-inspection rating is low (1/5)
- about 25% of its spending goes to commonly-owned related companies
- its last standard health inspection was over 2 years ago — the star rating may not reflect current conditions
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 3 of 5 |
| Quality measuresSelf-reported by the facility | 3 of 5 |
Worth a closer look. This home's staffing and quality-measure ratings run 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 3 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
| Short-stay residentsrehab / post-hospital | 1 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 9.8% | 8.7% | 15.4% | better |
| Long-stay residents who lose too much weight | 5.7% | 5.5% | 5.4% | typical |
| Long-stay residents with a catheter left in their bladder | 0.0% | 0.3% | 0.9% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with a urinary tract infection | 0.3% | 0.7% | 2.0% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with depressive symptoms | 1.8% | 4.6% | 6.5% | better |
| Long-stay residents who were physically restrained | 0.0% | 0.0% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 4.4% | 2.5% | 3.3% | worse |
| Long-stay residents whose ability to walk worsened | 16.0% | 9.5% | 16.1% | typical |
| Long-stay residents on antianxiety or hypnotic medication | 11.5% | 14.4% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 100.0% | 99.2% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 5.3% | 4.5% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 21.1% | 10.5% | 21.2% | typical |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 9.4% | 8.6% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 0.6% | 1.5% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 98.6% | 94.7% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 40.1% | 26.1% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 10.7% | 9.1% | 12.0% | better |
| Long-stay hospitalizations per 1,000 resident days | 1.21 | 2.13 | 1.67 | better |
| Long-stay outpatient ER visits per 1,000 resident days | 1.44 | 1.15 | 1.80 | better |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
45.4% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 45 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 37.6% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 85 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.30 therapist hours per resident per day in 2026Q1 — more than 48% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 30% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 45.4%CMS range 30.3–58.4 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 11.0%CMS range 8.2–14.8 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 37.6% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 52.9% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 31.8% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 53.5% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 100.0% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.9% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 3.5% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 8.0%CMS range 4.8–13.2 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.92 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 120 beds and averages 108.4 residents a day — about 90% occupied, or roughly 12 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.51 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.25 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.17 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.28 hrs/resident/day on weekends vs 3.61 on weekdays — 9% thinner on weekends. RN hours go from 0.30 to 0.13 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 44% is about the same as the national median of 45%. 1 administrator has left in the past year.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
This trend is not current. The most recent of these two inspections was over 2 years ago; the arrow describes what inspectors found then, not what the home is like now.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
54 citations, most serious first. The 17 most serious are shown; the remaining 37 are one tap away and print in full.
- Immediate jeopardy · Jcited before2025-12-17 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, the facility failed to honor a resident's decision to formulate an advance directive and did not ensure a residents' end-of-life wishes for Do Not Resuscitate (DNR) was honored for one (#3) of three residents sampled.On [DATE], when staff failed to verify Resident #3's resuscitation code status and performed Cardiopulmonary Resuscitation (CPR) against the documented resident's wishes. Resident #3 had a fully executed Do Not Resuscitate (DNR) order in the medical record dated [DATE]. The facility's failure to honor Resident #'s DNR status deprived her of a dignified death and likely resulted in severe pain and organ damage. Additionally, Resident #3 could not express her reaction to this event. Applying the reasonable person concept, Resident #3 would likely experience serious psychosocial harm by being resuscitated against her wishes. This failure resulted in the determination of Immediate Jeopardy occurring on [DATE]. During the survey, the survey team verified the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Jcited before2025-12-17 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, the facility failed to protect the resident's right to be free from neglect for one resident (#3) out of three residents sampled.On [DATE], when staff failed to verify Resident #3's resuscitation code status and performed Cardiopulmonary Resuscitation (CPR) against the documented resident's wishes. Resident #3 had a fully executed Do Not Resuscitate (DNR) order in the medical record dated [DATE]. The facility's failure to honor Resident #3's DNR status deprived her of a dignified death and likely resulted in severe pain and organ damage. Additionally, Resident #3 could not express her reaction to this event. Applying the reasonable person concept, Resident #3 would likely experience serious psychosocial harm by being resuscitated against her wishes. This failure resulted in the determination of Immediate Jeopardy occurring on [DATE]. During the survey, the survey team verified the implementation of the facility's immediate actions to remove the Immediate Jeopardy, and the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · J2025-12-17 · tag F0678 — failed to provide CPR when needed — isolatedProvide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the facility policy, interviews and record review, the facility failed to ensure the residents' wishes were honored related to Do Not Resuscitate (DNR) orders for one (#3) of three residents sampled.On [DATE], when staff failed to verify Resident #3's resuscitation code status and performed Cardiopulmonary Resuscitation (CPR) against the documented resident's wishes. Resident #3 had a fully executed Do Not Resuscitate (DNR) order in the medical record dated [DATE]. This failure resulted in the determination of Immediate Jeopardy occurring on [DATE]. During the survey, the survey team verified the implementation of the facility's immediate actions to remove the Immediate Jeopardy, and the Immediate Jeopardy was removed as of [DATE]. The scope and severity of F678 was reduced from J to a D which is no actual harm with potential for more than minimal harm that is not Immediate Jeopardy.Findings included:During an interview on [DATE] at 1:25 p.m., Staff B, Registered Nurse (RN), said on [DATE] at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · J2025-12-17 · tag F0726 — failed to have competent, trained nursing staff — isolatedEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interviews, and policy review, the facility failed to ensure nursing staff were competent in identifying and honoring cardiopulmonary resuscitation wishes for one (#3) of three residents sampled On [DATE], when staff failed to verify Resident #3's resuscitation code status and performed Cardiopulmonary Resuscitation (CPR) against the documented resident's wishes. Resident #3 had a fully executed Do Not Resuscitate (DNR) order in the medical record dated [DATE]. This failure resulted in the determination of Immediate Jeopardy occurring on [DATE]. During the survey, the survey team verified the implementation of the facility's immediate actions to remove the Immediate Jeopardy, and the Immediate Jeopardy was removed as of [DATE]. The scope and severity of F726 was reduced from J to a D which is no actual harm with potential for more than minimal harm that is not Immediate Jeopardy.Findings included:During an interview on [DATE] at 1:25 p.m., Staff B, Registered Nurse (RN), said on [DATE] at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Jcited before2023-10-06 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review, the facility failed to protect the residents' right to be free from neglect to ensure two residents (#10, #12) out of 11 residents at risk, with known neurocognitive disorders and/or dementia and a history of wandering and exit seeking, was provided supervision and services to prevent elopement. The facility neglected to maintain an exit door alarm system in proper operation or implement alternate methods to prevent elopements since 08/02/2023. The facility nursing staff neglected to ensure the safety of Resident #10, from approximately 12:40 p.m. until 1:37 p.m. or approximately 57 minutes on 09/02/2023. Resident #10 exited the front door unobserved by staff. She traveled down a steep drive, across a street to an apartment building parking lot which was approximately 600 feet away. She was discovered and returned to the facility by a male resident of the apartment complex. The facility nursing staff neglected to ensure the safety of Resident #12. Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Jcited before2023-10-06 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review, the facility failed to ensure two residents (#10, #12) out of 11 residents at risk, with known neurocognitive disorders and / or dementia and a history of wandering and exit seeking, was provided supervision and services to prevent elopement. The facility failed to maintain an exit door alarm system in proper operation to prevent elopements since 08/02/2023. The facility nursing staff failed to ensure the safety of Resident #10, from approximately 12:40 p.m. until 1:37 p.m. or approximately 57 minutes on 09/02/2023. Resident #10 exited the front door unobserved by staff. She traveled down a steep drive, across a street to an apartment building parking lot which was approximately 600 feet away. She was discovered and returned to the facility by a male resident of the apartment complex. The facility nursing staff failed to ensure the safety of Resident #12. Resident #12 was able to exit the facility unsupervised on 08/28/2023. Resident #12 was able to tailgate…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-04-25 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review, the facility failed to ensure the right to formulate an advance directive was honored for two residents (#109 and #212) out of three residents sampled for Advanced Directives related to a resident receiving CPR (cardiopulmonary resuscitation) for 3 minutes when they had wished to not be resuscitated and a resident without an advance directive order who wished to have one. Findings Included: 1) Resident #109 was admitted to the facility on [DATE] for rehabilitation services after a hospitalization, with diagnoses including chronic kidney disease Stage 3B, acute respiratory failure with hypoxia, and chronic diastolic Congestive Heart Failure. Review of Resident #109's medical record revealed the following: -A State of Florida Do Not Resuscitate form was signed by a physician and a family member of Resident #109 on [DATE]. -The resident was receiving hospice services. -A Medical Certification for Medicaid Long Term Care Services and Patient Transfer Form was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-07-15 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview, the facility failed to provide adequate supervision to prevent falls for three (#3, #8, and #9) of three residents sampled for fall events out of a total of nine sampled residents, related to lack of an IDT (Interdisciplinary Team) assessment post fall and identifying and / or implementing appropriate post fall interventions for Resident #3, #8 & #9, and accurate neuro check monitoring for Resident #3.Findings included: 1. A review of Resident #3’s clinical chart, the admission Record, documented an admission of 10/2023, with a readmission of 07/11/2025. His diagnosis information included but not limited to dementia, muscle weakness, and need for personal care. An observation and interview were conducted on 07/15/2025 at 10:15 a.m. with Resident #3, sitting in a wheelchair, dressed in seasonally appropriate clothing, he stated he had fallen two times. Nothing broken. Hurt, yes, his right leg. He was observed to pat his right leg which had a soft brace that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-07-15 · tag F0568 — isolatedProperly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to ensure accurate generally accepted accounting principles were implemented for two residents (#3 and #7) of three residents reviewed for Resident Trust Fund monies out of nine sampled residents. Resident #3 was not being charged the correct patient liability (cost of care) or allocated his personal needs allowance of $160.00 per month; Resident #7, a Supplemental Security Income (SSI) recipient, was not being charged the correct patient liability and the facility had not safeguarded his funds by ensuring the Social Security office had been notified of his residence in the Nursing Home.Findings included: 1. A review of Resident #3's clinical chart, the admission Record, documented an admission of 10/2023, with a readmission of 07/11/2025. His diagnosis information included but not limited to: dementia, muscle weakness, and need for personal care.A family member was listed as the resident's responsible party, power of attorney for financial and care. An observation and interview were conducted on 07/15/2025 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-07-15 · tag F0585 — failed to handle grievances — isolatedHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interviews, the facility failed to ensure a prompt effort to resolve a grievance for one resident (#3) of three residents sampled for grievances of a total of nine sampled residents. Resident #3's family member had voiced a concern on 02/24/2025 regarding Resident #3's patient trust monies, an accounting of the withdrawals, an inquiry of a $400.00 deposit, an $1800.00 refund, and a concern regarding the posting of Resident #3's $160.00 monthly patient allowance. The concern was still outstanding as of 07/15/2025.Findings included: A review of Resident #3's clinical chart, the admission Record, documented an admission of 10/2023, with a readmission of 07/11/2025. His diagnosis information included but not limited to dementia, muscle weakness, and need for personal care.A family member was listed as the resident's responsible party, power of attorney for financial and care. An observation and interview were conducted on 07/15/2025 at 10:15 a.m. with Resident #3, sitting in a wheelchair, dressed in seasonally appropriate clothing, he stated his family will…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-11-18 · tag F0842 — failed to keep accurate, complete medical records — patternSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure resident documentation was accurate and complete for four (#1, #2, #3, #4) of four sampled residents. Findings included: 1. Resident #1 was admitted on [DATE], readmitted on [DATE] and discharged on 10/27/2024. Review of the admission Record showed diagnoses included but not limited to cellulitis of other sites, Methicillin resistant Staphylococcus Aureus infection, pressure ulcer stage 4 in sacral region, diabetes, hypertension, quadriplegia, contractures of multiple sites, and muscle weakness. Review of the physician orders showed cleanse left/right buttock wound with normal saline and apply collagen and cover with absorbent dressing and secure with tape daily and as needed. Review of the LTC (Long-Term Care) Notes showed On 09/03/2024 section G, SKIN/WOUND: No wounds present. 2. Resident #2 was admitted on [DATE] and discharged on 11/08/2024. Review of the admission Record showed the diagnoses included but not limited to benign…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-18 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to obtain wound care orders and perform wound care timely for one (#3) of four sampled residents. Findings included: Resident #3 was admitted on [DATE]. Review of the admission Record showed diagnoses included but not limited to Congestive Heart Failure, Chronic Obstructive Pulmonary Disease, and diabetes. Review of the physician orders showed: Cleanse with normal saline, pat dry with gauze. Apply Calcium Alginate over ulcers and then apply secondary dressing, kerlix wrap, and secure with tape daily and as needed for left lower extremity venous ulcers with order and start date of 11/13/2024. Cleanse with normal saline, pat dry with gauze. Apply Calcium Alginate over ulcers and then apply secondary dressing, kerlix wrap, and secure with tape daily and as needed for left lower extremity venous ulcers with order and start date of 11/14/2024. Barrier cream with zinc every shift to bilateral buttocks and sacrum for pressure ulcer for 14 days as…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-18 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to obtain pressure ulcer wound care orders and provide pressure ulcer wound care in a timely manner for one (#2) of four sampled residents. Findings included: Resident #2 was admitted on [DATE] and discharged on 11/08/2024. Review of the admission Record showed the diagnoses included but not limited to benign neoplasm of meninges, diabetes, adult failure to thrive, protein-calorie malnutrition, and encounter for palliative care. Review of the Admit/Readmit Screener dated 10/30/2024, Section SK / Skin Integrity 1. Skin Color: normal for ethnic group; 2. Skin turgor: normal; 3. Does resident have any areas of skin breakdown? Yes. 3a. Describe skin issues and location below: bruise to both eyes, bruising to BUE (Bilateral Upper Extremities), both heels red, open area to coccyx. Review of the physician orders showed Cleanse stage III sacrum wound with normal saline, apply Medi-honey, apply calcium alginate and then cover with border foam…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-04-25 · tag F0645 — widespreadPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, the facility failed to ensure the Level I Preadmission Screening and Resident Review (PASRR) was accurate upon admission for ten residents (#19, #48, #13, #17, #34, #33, #16, #97, 78, and #73) out of 24 residents sampled for PASRR review. Findings included: Review of the admission record showed Resident #16 was admitted to the facility on [DATE] with diagnoses including Alzheimer's Disease, major depressive disorder recurrent, moderate, localization- related symptomatic epilepsy and epileptic syndromes with simple partial seizures, and generalized anxiety disorder. Review of the PASRR, dated 11/15/22, revealed under Section A: MI (Mental Illness) or suspected MI check all that apply showed Depressive Disorder was checked and Anxiety Disorder was not checked. A second PASRR not dated revealed under Section A: MI or suspected MI check all that apply showed Depressive Disorder was checked but Anxiety Disorder was not checked. During an interview on 04/25/24 at 1:52 p.m., the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-04-25 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, observations, and interviews, the facility failed to store, prepare and appropriately document food temperatures in accordance with professional standards for food service safety in the facility kitchen area. Findings included: An observation on 04/22/24 at 7:00 a.m., revealed a walk in refrigerator that had bag of orange shredding solid substance and a metal container of fruit like half moon shaped substance not labeled or dated. Further observation showed a head of lettuce in a bag that was brownish/red color, a cucumber in a bag that when picked up has a mushy like feeling and an additional bag of lettuce that was left open to air and not properly sealed for food storage safety. (Photographic evidence obtained.) During an interview on 04/22/24 at 7:05 a.m., Staff H, Dietary Aide (DA) stated all food in the walk in refrigerator should be labeled and dated before storage. Staff H, DA stated the head of lettuce was turning and should have been thrown away and the cucumber was rotting and would also needed to be thrown away. Staff H, DA stated the fruit in the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-04-25 · tag F0867 — failed to act on quality-improvement findings — widespreadSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide Quality Assurance and Performance Improvement (QAPI) practice that demonstrated identification, monitoring and implementation of an effective action plan to correct citations related to: 1.) failing to ensure a medication administration error rate of less than five percent. A total of ten medication administration opportunities were observed with two errors for one (Resident #8) of three residents observed. This resulted in a medication administration error rate of 20% (F759) and 2.) failed to ensure proper storage, labeling and dating of food and beverages in accordance with professional standards for food service safety in one pantry (East) of two pantries and one of one facility kitchen (F812) during the revisit survey conducted 6/10/2024 to 6/11/2024. Findings included: 1.) A review of Resident #8's medical record revealed Resident #8 was admitted to the facility on [DATE] with diagnoses of type 2 diabetes mellitus with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-04-25 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review, the facility failed to implement facility wide procedures to maintain a safe and sanitary environment to help prevent the transmission of communicable diseases and infections. 1) The facility failed to ensure hand hygiene was provided to five residents (#416, #102, #100, #97, and #22) prior to meal service out of five residents sampled. 2) The facility failed to ensure two residents (#214 and #416) was identified as isolation precautions at the room entrance out of two residents sampled. 3) The facility failed to ensure nebulizer masks were stored in appropriate storage bags for two residents (#16 and #48) of three residents reviewed for appropriate storage of nebulizer masks. 4) The facility failed to ensure reusable equipment was cleaned for two residents (#67 and #93) out of six residents sampled during medication pass. 5) The facility failed to ensure one resident (#214) out one resident with a catheter was stored in a sanitary manner. Findings included:…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 37 citations
- Potential for harm · Ecited before2024-04-25 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record reviews, and interviews the facility failed to adhere to the smoking assessment of one resident (#79) out of the twenty smoking residents, and allowed three residents (#79, #9, and #213) to possess unsecured smoking paraphernalia outside of the supervised smoking times. Findings included: 1. On 4/22/24 at 6:30 a.m., Resident #79 was observed sitting at the main entrance of the facility, next to a trash bin/ashtray alone. The resident informed team of having to use the doorbell to get back into the facility. The entrance area smelled of fresh cigarette smoke and a pack of cigarettes was observed sitting on top of the trash bin. The resident entered the building with the survey team. On 4/23/24 at 3:02 p.m., Resident #79 was observed lying in bed and stated the facility started taking away smoking materials about 7-8 months ago, but have gotten lax about it. The resident stated Staff P, Activity Assistant, informed residents' today of having to take the cigarettes away again, saying…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-04-25 · tag F0759 — failed to keep medication error rate low — patternEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record reviews, and interviews the facility failed to ensure the medication error rate was less than 5.00%. Thirty medication administration opportunities were observed and six (6) errors were identified for four residents (#67, #48, #415, and #24) of six residents observed. These errors constituted a 20% medication error rate. Findings included: 1) On 4/23/24 at 4:51 p.m., an observation of medication administration with Staff O, Licensed Practical Nurse (LPN), was conducted with Resident #67. The staff member scanned the resident's implantable glucose monitor and received a blood glucose level of 190. Staff O, LPN dispensed the following medications: - Insulin Aspart - Staff O applied needle to insulin pen, primed the pen with 2 units holding it parallel to the floor, applied another needle due to insulin not coming out, dialed the pen to 2 units, while holding the pen at approximately 45 degrees tapped the cartridge. The staff member returned to Resident #67's room, obtained a pulse of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-04-25 · tag F0554 — isolatedAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, observations, and record reviews, the facility failed to ensure two residents (#79 and #213) were assessed for self-administration of treatments and medications out of forty sampled residents. Findings included: An interview was conducted with the Director of Nursing (DON) on 4/24/24 at 5:01 p.m., the DON stated she did not believe any residents in the facility were able to self-administer medications. 1. Review of Resident #79's admission Record showed the resident was originally admitted on [DATE] and re-admitted on [DATE]. The record included diagnoses not limited to Type 2 Diabetes Mellitus with diabetic chronic kidney disease, cellulitis of left lower limb, and End Stage Renal Disease. An observation on 4/23/24 at 3:02 p.m. revealed Resident #79 lying in bed after returning from dialysis. The observation showed a bottle of nasal spray, a spray bottle of wound cleanser, and a bottle of a dark liquid the resident stated was Betadine. The resident reported an undated foam dressing on the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-04-25 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review, the facility failed to complete the smoking assessment for one resident (#364) out of four residents sampled. Findings included: An observation on 04/22/24 at 9:45 a.m. revealed Resident #364 actively smoking a cigarette on the designated smoking patio during a facility specified smoking time. An interview was conducted on 04/24/24 at 12:09 p.m. with Resident #364. She stated she smokes during designated smoking times daily and has been smoking at the facility since she was admitted on [DATE]. An interview was conducted on 04/25/24 at 10:43 a.m. with the Director of Nursing (DON). She stated the smoking assessment process is completed when residents are admitted to the facility. She said there is a section in the admission assessments to address smoking. She stated the expectation is for staff to complete the smoking assessment immediately along with all assessments that are part of the admission. She said smoking assessments are completed at admission to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-04-25 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews, the facility failed to assess, obtain physician orders, and provide treatments for one resident (#79) out of one resident sampled for skin conditions unrelated to pressure injuries. Findings included: On 4/23/24 at 3:02 p.m., Resident #79 was observed lying in bed with a bottle of wound cleanser and a bottle of dark liquid, which the resident stated was Betadine, on the over-bed table within reach of the resident. The observation revealed an undated foam dressing located to the outer aspect of the resident's upper left arm. The resident was observed with two areas on the upper left thigh, one area was approximately dime-size, opened with yellowish-white substance attached to the indented wound bed, and the other area was raised, approximately quarter-sized, with a purplish-red coloration to it. The open area to left thigh had a knuckle bandage next to the area. The resident reported dressing the left thigh by himself, having wound cleanser, Betadine, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-04-25 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review, the facility failed to ensure one resident (#416) out of two residents sampled for pressure ulcers, received necessary care and services to promote healing, prevent infection, and prevent new ulcers from developing. Findings included: During an interview on 04/22/24 at 9:05 a.m., Resident #416 stated, My heel hurt last night so I asked {Staff B, Licensed Practical Nurse, (LPN)} if she could put the pressure ulcer medicine and bandage on my heel so it could sooth the pain. Resident #416 stated Staff B, LPN responded, No she did not do this at night as she was the only nurse in the facility, she was too busy and the facility was understaffed. Resident #416 stated there should be a bandage on my pressure ulcer at all times. Resident #416's right heel did not have a bandage over the pressure ulcer. Resident #416 gave permission to take photographic evidence of the pressure ulcer located on her right heel. (Photographic evidence obtained). A second observation was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-04-25 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, observations, and record reviews the facility failed to provide medications ordered by the physician at the time of admission for one resident (#212) out of one resident sampled for new admissions and failed to notify the physician of the unavailability of the those medications. Findings included: During an interview on 4/22/24 at 12:51 p.m. with Resident #212 and a family member, the family member stated the facility could not get a nebulizer medication from the pharmacy. The resident was lying in bed and wearing oxygen via nasal cannula at the time of the interview. Review of Resident #212's admission Record revealed the resident was admitted on [DATE] with the primary diagnosis of Chronic Obstructive Pulmonary Disease with (acute) exacerbation (COPD). The record included additional diagnoses of acute and chronic respiratory failure unspecified whether hypoxia or hypercapnia and personal history of other malignant neoplasm of bronchus and lung. Review of Resident #212's Admit/Readmit…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-04-25 · tag F0770 — failed to provide lab services — isolatedProvide timely, quality laboratory services/tests to meet the needs of residents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, the facility failed to ensure physician ordered lab work was completed accurately and in a timely manner for one resident (#33) out of five sampled residents. Findings included: Review of Resident #33's Power of Attorney (POA) correspondence on 04/20/24 at 12:20 p.m. revealed she made nursing staff aware of Resident #33 not acting herself and requested urinalysis (UA) be completed due to resident's history of recurrent urinary tract infections (UTI). The medical record revealed it took over a week to have the UA completed and when it was, the culture and sensitivity (C&S) was not requested as ordered and had to be redone, delaying treatment. An interview was conducted on 04/25/24 at 10:43 a.m. with the Director of Nursing (DON). She stated the process for receiving physician orders is I expect any order to be acted upon immediately, documented and followed through when received. She said if the resident refused the lab there needs to be documentation in the medical record…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-04-25 · tag F0895 — isolatedHave a Compliance and Ethics Program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and record review, the facility failed to ensure the accuracy of documentation presented for two of two pantry refrigerator temperature logs. Findings included: An observation on 04/22/24 at 11:30 a.m., revealed a Refrigerator/Freezer temperature log that hung on the wall next the free standing refrigerator in the [NAME] Dietary Pantry. The temperature log was incomplete with blank spaces on the form for the dates 04/05/24-04/14/24 and 04/16/24- 04/21/24. Photographic evidence obtained. An observation on 04/22/24 at approximately 12:00 p.m., revealed a a Refrigerator/Freezer temperature log that hung on the refrigerator in the East Dietary Pantry. The temperature log was incomplete with blank spaces on the form for the dates of 04/06/24, 04/12/24, 04/13/24, 04/17/24, 04/18/24 and 04/19/24. An observation on 04/22/24 at 10:30 a.m., revealed the Refrigerator/Freezer temperature log located in the East Dietary Pantry was now fully completed with no blank spaces. Photographic evidence obtained. An observation on 04/23/24 at 12:05 p.m., revealed the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-10-06 · tag F0585 — failed to handle grievances — patternHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and record review, the facility failed to ensure all grievances were tracked through to their conclusion for 1) voiced concerns by residents from the Resident Council and the Food Committee Council meetings between April 2023 and September 2023, and 2) voiced concerns from three residents (#11, #14, and #17) related to their specific diet out of seventeen residents sampled during survey. Findings included: A review was conducted of the Resident Council Meeting Minutes, from April 2023 through September 2023 after speaking with the Resident Council President (Resident #14). An interview was conducted with the Resident Council President (RCP) on 10/03/2023 at 8:50 a.m. The RCP reported the Activities Director (AD) ran the meetings and the RCP was not provided with the minutes from the prior meetings. She reported she did not remember the AD reporting on old business and the status of resolving concerns. The RCP reported the dietary department had not updated likes and dislikes for her and she was aware that new residents are not interviewed about…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-10-06 · tag F0758 — failed to limit and justify psychotropic drugs — patternImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, the facility failed to ensure residents were free from unnecessary medications by 1) not ensuring proper behavioral and side effect monitoring for psychotropic medications for four residents (#2, #5, #6, and #14) of four residents sampled and, 2) not ensuring use of as needed (PRN) psychotropic medications were limited to 14 days for one resident (#5) of four residents sampled. Findings included: A review of the medical record revealed Resident #2 was admitted to the facility on [DATE] with diagnoses of insomnia and wedge compression fracture of the first lumbar vertebra. Resident #2 was discharged from the facility on 5/29/2023. A review of Resident #2's physician's orders revealed the following orders: - An order, dated 5/18/2023 for Zolpidem Tartrate 10 milligrams (mg) by mouth (PO) as needed at bedtime for insomnia. The order was discontinued on 5/18/2023 and restarted on 5/19/2023 with an order duration limited to 14 days. - An order, dated 5/19/2023 for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-10-06 · tag F0803 — failed to meet residents' dietary needs — patternEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review the facility 1) failed to ensure the planned menu was followed for three of three observed meals during lunch, 2) failed to ensure residents received an alternate meal when they were absent from the facility for three residents (#11, #14, and #17) out of seventeen sampled, and 3) failed to ensure residents were provided their preferences at meals for four residents (#11, #17, #13, and #6) of seventeen residents sampled during survey. Findings included: Resident #11 was admitted to the facility on [DATE] with diagnoses that included Metabolic Encephalopathy, unspecified protein-calorie malnutrition, Chronic Kidney Disease, and Dementia. At admission the physician ordered a Mechanical Soft, Renal diet. A review of the Minimum Data Set (MDS) admission Assessment, dated 07/24/2023, revealed the resident's Brief Interview for Mental Status (BIMS) was coded as a 99, indicating the resident was cognitively not able to complete the interview. On 10/02/2023 at 1:00…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-10-06 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review, the facility failed to ensure the Patient-Centered Care Plan was followed for one resident (#10) out of 16 residents sampled. Findings included: Resident #10 was admitted on [DATE] and readmitted on [DATE]. Record review showed diagnoses included but were not limited to neurocognitive disorder with Lewy bodies; brief psychotic disorder; adjustment disorder with anxiety; generalized anxiety disorder; unspecified lack of coordination; Diabetes; muscle weakness (generalized); other abnormalities of gait and mobility; difficulty in walking, not elsewhere classified; major depressive disorder, recurrent moderate; and essential hypertension. Record review of the annual, Minimum Data Set (MDS), dated [DATE], showed in Section C: Cognitive Function, a Brief Interview Mental Status (BIMS) score of 04, indicating severe cognitive impairment; Section G: Functional Status showed the resident required extensive assistance of two for bed mobility, extensive assistance of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-10-06 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based interviews and record review, the facility failed to ensure one resident (# 11) received an antibiotic ordered for a urinary tract infection out of 17 residents sampled during the survey. Findings included: Resident #11 was admitted to the facility on [DATE] with diagnoses that included metabolic encephalopathy, chronic kidney disease and dementia. A review of the nurses' progress notes revealed the resident was exhibiting aggressive behaviors toward the staff. On 09/08/23 at 4:05 p.m., the nurse documented, Resident has refused all medications since overnight shift, attempted multiple times to encourage with no success. On 09/13/23 at 11:55 a.m. the nurse documented, Resident having behavior issues. resident noncompliant with care plan. attempting to walk with no assistance. biting and refusing care from staff. Doctor notified. On 09/13/23 the nurse documented, Resident attempting to ambulate without assist. Aide attempted to assist resident. Resident bit into aide's arm. Resident continued to throw items…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-10-06 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review the facility failed to ensure the medical records included completed documentation for one resident (#10) out of 16 residents sampled. Findings included: Resident #10 was admitted on [DATE] and readmitted on [DATE]. Record review showed diagnoses included but were not limited to neurocognitive disorder with Lewy bodies; brief psychotic disorder; adjustment disorder with anxiety; generalized anxiety disorder; unspecified lack of coordination; Diabetes; muscle weakness (generalized); other abnormalities of gait and mobility; difficulty in walking, not elsewhere classified; major depressive disorder, recurrent moderate; and essential hypertension. Record review of the annual, Minimum Data Set (MDS), dated [DATE], showed in Section C: Cognitive Function, a Brief Interview Mental Status (BIMS) score of 04, indicating severe cognitive impairment; Section G: Functional Status the resident required extensive assistance of two for bed mobility, extensive assistance of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-10-06 · tag F0867 — failed to act on quality-improvement findings — isolatedSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review it was determined the facility failed to provide Quality Assessment and Assurance (QAA) practices that demonstrated identification, monitoring, and implementation of an effective Action Plan regarding assessing and ensuring two residents (#10 and #12) out of 11 sampled residents with wandering and exit-seeking behaviors was provided supervision and services to prevent elopement. Findings included: Review of the facility's policy entitled, QAPI Change Process, revised on 07/12/2023, showed the following: Policy: the facility has established and utilizes a systematic approach to performance improvement activities to ensure changes are effective and improvements are sustained. Policy Explanation and Compliance Guidelines: 1. The facility has in operation a Quality Assessment and Assurance (QAA) Committee that is responsible for coordinating and evaluating activities under the facility's QAPI program. 2. The QAA Committee utilizes a systematic approach to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-02-11 · tag F0885 — failed to notify residents/families about COVID-19 — patternReport COVID19 data to residents and families.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record reviews, and interviews, the facility failed to notify five (#22, #32, #41, #85, and #186) out of five sampled residents and their representatives in a timely manner of the positive COVID-19 results within the facility. Findings included: A review of the positive COVID-19 cases within the facility identified that Resident #32 tested positive on 1/29/22. A review of Resident #22's Quarterly Minimum Data Set (MDS) identified a Brief Interview of Mental Status (BIMS) score of 10, indicating a moderate impairment of cognition. The clinical record indicated that a call had been placed, on 2/1/22 at 3:02 p.m., to family member to notify of the most recent COVID 19 number in the facility. A review of Resident #32's admission Record identified the residents' responsible party was a family member. The clinical record indicated that on 2/1/22 at 3:55 p.m. a message left for family member to notify of the most recent COVID-19 numbers in the facility. The review of Resident #41's Annual MDS,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-02-11 · tag F0886 — failed to test for COVID-19 as required — patternPerform COVID19 testing on residents and staff.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of test results, review of the staff schedule for 2/8/22, and interviews, the facility failed to test 26 out of 65 staff members twice weekly for COVID-19 per the community transmission rate (high) for the period of 2/3 - 2/9/22. Findings included: A cross reference review of the staff roster, 2/7 and 2/8/22 staff COVID-19 test results, the working schedule for staff members in all departments for 2/8/22, and the logs of COVID positive staff from November 2021 through January 2022 indicated that the following staff members did not test on 2/7 or 2/8/22 prior to working their shift on 2/8/22: - Staff Member E, Licensed Practical Nurse (LPN) - Staff Member F, Certified Nursing Assistant (CNA) - Staff Member R, Maintenance Assistant - Staff Member T, Speech Language Pathologist (SLP) - Staff Member Y, Housekeeping - Staff Member Z, Housekeeping - Staff Member AA, Housekeeping - Staff Member BB, Certified Occupational Therapy Assistant/Director of Rehab (DOR) - Staff Member CC, Chef - Staff Member DD, Chef - Staff Member EE, Dietary - Staff Member FF, Dietary - Staff…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-02-11 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to accommodate three (Residents #49, #56 and #74) of 96 residents by failing to provide beds that were long enough so their feet could extend without hanging over the footboard. Findings Included: 1. Observation and interview of Resident #49 on 2/08/22 at 10:38 a.m., revealed the resident sitting up at the top of his air mattress with his right knee up toward the ceiling, under the covers. The resident straightened his right leg and his foot was observed over the foot board of the bed. The resident stated he was 6 foot 5 inches tall and he had to keep his legs bent or they rub over the footboard and hurt. The footboard of the bed was observed peeling. Observation of the resident on 2/8/22 at 12:00 p.m., revealed the resident lying toward the top of the bed with his right foot hanging over the footboard. During an interview and observation with Staff Nurse I, LPN (Licensed Practical Nurse) on 2/10/22 at 1:18 p.m., she confirmed the resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-02-11 · tag F0583 — failed to protect personal privacy — isolatedKeep residents' personal and medical records private and confidential.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, staff interviews, and record review, the facility failed to 1. ensure privacy of resident medical information for seven (Residents #4, #11, #50, #54, #55, #74, and #336) of 45 residents and 2. ensure privacy during a shower for one (Resident #37) of 45 residents. Findings included: 1. On 2/8/2022 at 10:30 a.m., the main dining room was observed with eight tables that were used for both activities and dining. The room door was wide open and two residents self propelled their wheelchairs into the room and positioned themselves at various tables. The first table when entering the room was observed with a stack of papers, a notebook electronic device, an electronic mobile phone device, and a computer mouse device. The stack of paperwork and electronic devices were found to be unattended by staff. The stack of papers and devices were within reach and visible to anyone who entered the room. Observations revealed the paperwork included Medication Administration Records, Medication Order sheets,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-02-11 · tag F0585 — failed to handle grievances — isolatedHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review the facility failed to response to a grievance in a timely manner for one (Resident #61) of forty five sampled residents. Finding Included: An interview on 02/08/22 at 10:37 a.m. with Resident #61 revealed that when she went to the hospital back in December, came back to the facility, and was in isolation for 2 weeks, she wrote a check for $450. She reported that she gave the check to social services in December 2021, and had been given multiple excuses like because of COVID they were not going to the bank. She stated she had been relying on her friend to get things for her because she had not been able to get her money. The resident reported that she spoke with the Business Office Manager (BOM) about her money in January 2022 who stated that she had no money. The resident reported that her statement indicated that the check had been cashed on January 13th 2022. Resident #61 said the Assistant Business Office Manager (ABOM) recently had come to apologize to the resident and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-02-11 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to provide Activities of daily Living (ADL) tasks for one (Resident #41) of 45 sampled residents related to unwanted facial hair. Findings included: Review of Resident #41's medical record revealed that the resident was admitted to the facility on [DATE] and had diagnoses that included Hemiplegia and Hemiparesis following cerebral infraction affecting left non-dominant side, dementia without behavioral disturbances, and traumatic amputation at level between knee and ankle. Review of the annual Minimum Data Set (MDS) dated [DATE] revealed the resident required extensive assist of 1-person physical assist to complete personal care. Review of the quarterly MDS dated [DATE] revealed that the resident required extensive assist of 2-person physical assist to complete personal care. Review of Resident #41's care plan dated 6/24/20, with the most recent revision date of 3/9/21, indicated a risk for ADL related declines or complications due to hx DM…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-02-11 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one (Resident #74) of 45 residents observed received care and services related to a brace and dry flaky feet. Findings Included: During observation and an interview with Resident #74 on 2/9/22 at 1:00 p.m., he stated he had not had a shower in a couple of weeks and no one took his socks off or checked his skin under his brace. Resident #74 stated that the therapist put something under his brace at the bottom of his leg to assist with the rubbing he was getting from the brace, but it had not been checked since then and his feet were extremely itchy. During an interview with Staff F, CNA on 2/9/22 at 1:10 p.m., she confirmed she had not given the resident a shower and had not removed his socks to check his feet or apply lotion as he had not asked her do that. Staff F, CNA removed his socks and white flaky skin dropped to the floor. Staff F, CNA confirmed the residents feet were really dry and needed lotion. During an interview and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-02-11 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one (Resident #49) of three sampled residents received catheter care related to a urinary catheter that was cloudy with sediment observed stuck to the tubing. Findings Included: On 2/8/22 at 12:00 p.m., an observation of Resident #49 revealed his urinary catheter tubing was cloudy, gray, and not dated. The resident stated it had not been changed for at least two months and he was currently being treated for a urinary tract infection. The resident said his catheter had not been flushed or changed and he was worried about the way the tubing looked. Observation of Resident #49's tubing on 2/10/22 at 1:10 p.m. revealed the tubing cloudy and gray with sediment. The resident stated no one had looked at the catheter or flushed it. During an interview and observation on 2/10/22 at 1:18 p.m. with Staff I, LPN, she confirmed the catheter did not have orders as to when to change it and she was unaware of the facility policy. Staff I, LPN…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-02-11 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one (Resident # 81) of three residents observed on oxygen, received oxygen as ordered and in a sanitary manner Findings Included: On 2/8/22 at 10:15 a.m., an observation of Resident #81 revealed her sitting in a wheel chair with her oxygen tubing stuck under her wheel chair and dragging across her bedroom floor. On 2/10/22 at 3:05 p.m., an observation of Resident #81 revealed her oxygen tubing bunched up under the wheel chair wheel and under her feet. The resident stated she was unsure why she had so much tubing and said she got stuck in the tubing with her wheel chair. The oxygen setting was observed set at three liters. During an interview with Staff member F, CNA on 2/10/22 at 10:43 a.m., she confirmed the extra long tubing was new for the resident and stated Resident #81 usually did not use the oxygen but had been lately. Staff F, CNA confirmed the setting at 3 liters. Review of the physician's order dated 1/20/22 revealed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-02-11 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record reviews, and interviews, the facility failed to ensure one (Resident #238) of one resident sampled for Dialysis was monitored pre and post Dialysis services. Findings included: Resident #238 was admitted on [DATE]. The admission Record identified diagnoses not limited to End Stage Renal Disease, Type 2 Diabetes Mellitus with hyperglycemia, and chronic pulmonary edema. Resident #238 was observed, on 2/9/22 at 2:57 p.m. lying in bed and was able to reposition self without assistance. The resident was observed, on 2/10/22 at 1:51 p.m., sitting on the side of the bed speaking on the telephone. The Order Summary Report, active as of 2/10/22, indicated Resident #238 was to receive Dialysis treatments on Tuesday, Thursday, and Saturdays at 4:00 p.m. A review of the calendar for February 2022 indicated that the resident was to receive Dialysis on 2/8 and 2/10/22. The Assessments tab of the electronic record indicated that a skilled nurse's note was last completed on 2/8/22. The skilled…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2020-11-19 · tag F0585 — failed to handle grievances — patternHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident and staff interviews and record reviews, the facility did not act upon grievances and recommendations made by resident council. The facility did not consistently provide responses, actions and rationale regarding resident concerns. Four (#46, 151, 50, and 74) of eight residents, participating in interviews expressed concerns with meals and food service. Findings included: 1. A resident council meeting was facilitated by the Council President on 11/18/20 at 11 a.m., attended by 8 regular members. During the meeting, members reported that the facility does not respond to their grievances and that they request the same thing over and over. It was reported that food issues are always the same, including meals passed without silverware, meals are always late, food is served cold and eggs are horrible. The council president reported that the facility ran out of milk the previous week and a request to clean gutters that cause of flooding in the patio has been reported during the last three meetings…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2020-11-19 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews, observations and documentation and policy review, the facility did not ensure proper food storage and food service safety for 88 out of 93 residents. The facility failed to ensure the dishwashing machine was operating at the required temperatures, refrigerators were cleaned, and the kitchen and cooking equipment were maintained in a sanitary manner. Findings included: During an initial tour of the kitchen conducted on 11/16/20 at 11:03 a.m. with the Certified Dietary Manager (CDM) and Dietary Manager (DM), the following was confirmed: (photographic evidence was obtained) 1. During the tour at 11:05 a.m., the walk-in refrigerator was noted with dirt, grime on the floor of the cooler and spilled dried matter, caked on the bottom shelf. CDM stated that they should clean the refrigerators more often. The refrigerator door was noted with black- like matter on the rubber sealing of the door. CDM confirmed that the black matter was not sanitary and stated that they would get it cleaned. 2. At 11:10 a.m., the deep fryer was observed with dark brown oil and crumbs all…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2020-11-19 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews and interviews, the facility failed to ensure resident rights were maintained related to not providing transportation to an outside appointment for one resident (Resident #50) out of the sampled forty residents. Findings included: A review of the admission Record for Resident #50 revealed that the resident was initially admitted into the facility on [DATE] with a primary diagnosis of chronic obstructive pulmonary disease (COPD). A review of the quarterly Minimum Data Set (MDS) dated [DATE] found that Resident #50 had a Brief Interview for Mental Status (BIMS) score of 15 out of 15 indicating cognitively intact. A review of the Order Recap Report with a date of 11/01/20 to 11/30/20 found that the resident had an order for a stress test on 11/11/20 at 7:40 a.m. with pick up at 7:15 a.m. one time a day for cardiac clearance. A review of the calendar provided by the facility, however, revealed that Resident #50 had an appointment scheduled for November 16. During an interview on 11/18/20 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2020-11-19 · tag F0583 — failed to protect personal privacy — isolatedKeep residents' personal and medical records private and confidential.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, policy review, and interviews the facility failed to ensure one (#92) of two residents reviewed was able to visit with a family member(s) in privacy and without a staff presence during the visit. Findings included: On the afternoon of 11/17/20 an outdoor visitation, which included three (3) persons, was observed ongoing on the front porch. The persons were assembled in a social distancing fashion, with the participants six (6) feet from each other. On 11/18/20 at approximately 11:00 a.m., another observation indicated one of the participants from 11/17/20 sitting on the front porch during an ongoing family/resident visitation. The participants were socially distanced in a triangular formation and within hearing distance of each other. On 11/18/20, Resident #92 was interviewed regarding concerns of lack of visitation privacy voiced during the facility task of Resident Council. At 1:42 p.m., the resident was observed in her room, sitting in a wheelchair between the two beds. She stated she…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2020-11-19 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, and interviews, the facility failed to ensure a care plan was developed for one (#38) out of 40 sampled residents regarding the application of a neck brace and failed to implement the plan of care for one (#9) out of 40 sampled residents in regards to the 1-on-1 activities. Findings included: 1. Resident #38 was originally admitted on [DATE] and re-admitted on [DATE]. The admission Record included diagnoses not limited to Hemiplegia and hemiparesis following cerebral infarction affecting left non-dominant side and abnormal posture. On 11/16/20 at 12:12 p.m., an observation was made of Resident #38 sitting in a Broda wheelchair. The resident was wearing a type of neck brace and her head was resting past shoulder level in the opposite side of the brace. At 9:45 a.m. on 11/19/20, the resident was observed lying in bed, bilateral mid-torso side rails were raised, and the resident's head was positioned on the right shoulder. The resident was not wearing the neck brace, as it was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2020-11-19 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, record reviews, and review of facility policy, the facility failed to revise a resident's care plan to include interventions following falls for one (Resident #33) of two residents sampled for accidents and hazards Findings included: A review of Resident #33's medical record revealed that Resident #33 was admitted to the facility on [DATE] with diagnoses of muscle weakness, lack of coordination, low back pain, abnormalities of gait and mobility, difficulty walking, pain in right leg, presence of right artificial hip joint, syncope and collapse, and chronic pain, per the admission record. A review of Resident #33's Care Plan, initiated on 8/14/2020, found that Resident #33 was at risk for falls related to weakness, lack of coordination, low back pain, neck pain, right leg pain, neuropathy, insomnia, artificial right hip joint, syncope, restless legs, and chronic pain, and documented falls on the following dates: - 10/23/2020: Observed hanging from railing sitting on floor, no injury. -…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2020-11-19 · tag F0679 — failed to provide activities — isolatedProvide activities to meet all resident's needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, observations and record reviews, the facility did not ensure that 1:1 activity therapy was provided per the care plan for one Resident (#9) of forty sampled residents. Findings included: Resident #9 was admitted to the facility with a diagnosis of hemiplegia and hemiparesis following other cerebrovascular disease, major depressive disorder, dementia without behavioral disturbance and anxiety. A review of Resident #9's quarterly minimum data set (MDS) dated [DATE] revealed a brief interview for mental status (BIMS) score of 3. Section G, functional status revealed that Resident #9 is totally dependent on staff for all mobility and activities of daily living (ADL) assistance. On 11/17/20 a review of the care plan dated 10/13/20 revealed that Resident #9 is bed bound most of the time. The focus on activity preferences included listening to music, watching westerns, sports and family shows. The interventions included 1:1 room visits to provide with leisure activities, socialization and emotional…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2020-11-19 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, record reviews, and review of facility policy, the facility failed to ensure that respiratory equipment was stored and maintained in accordance with professional standards for 2 (Resident #35 and #64) of 2 residents sampled for respiratory care. Findings included: 1. A review of Resident #35's medical record revealed that Resident #35 was admitted to the facility on [DATE] with diagnoses of multiple sclerosis and pneumonia, per the admission record. An observation was made on 11/16/2020 at 11:34 a.m., of Resident #35's room. Resident #35 was resting in bed at the time of the observation. A nebulizer and an EzPAP machine were observed at Resident #35's bedside table. The nebulizer tubing attached to the EzPAP machine was dated 11/09/2020. Resident #35's nebulizer mask was stored inside of a plastic bag, which was also dated 11/09/2020. A follow up observation was made on 11/17/2020 at 09:32 a.m., of Resident #35's room. Resident #35 was sleeping in bed at the time of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2020-11-19 · tag F0700 — isolatedTry different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, record reviews, and review of facility policy, the facility failed to ensure consent for use of bed rails was obtained for one (Resident #33) of one residents sampled for bed rails. Findings included: A review of Resident #33's admission record revealed that Resident #33 was admitted to the facility on [DATE] with diagnoses of muscle weakness, lack of coordination, low back pain, abnormalities of gait and mobility, difficulty walking, pain in right leg, presence of right artificial hip joint, syncope and collapse, and chronic pain, per the admission record. A review of Resident #33's Minimum Data Set (MDS) Assessment, dated 11/11/2020, found under Section C - Cognitive Patterns a Brief Interview for Mental Status (BIMS) score of 8, which indicated moderate cognitive impairment. An observation was made on 11/16/20 at 12:03 p.m., of Resident #33 resting in bed. Resident #33 was observed to have bilateral 1/2 length bed rails installed and in place. A review of Resident #33's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2020-11-19 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews and interviews, the facility failed to ensure that a PRN (as needed) psychotropic medication was limited to 14 days without a rationale to extend the medication for one resident (Resident #50) and failed to ensure behavior monitoring was documented for two residents (Resident #1 and #48) out of the sampled five residents for unnecessary medications. Findings included: 1. The policy Use of Psychotropic Drugs with a revised dated of November 2017 revealed the following: Policy: Residents are not given psychotropic drugs unless the medication is necessary to treat a specific condition, as diagnosed and documented in the clinical record, and the medication is beneficial to the resident, as demonstrated by monitoring and documentation of the resident's response to the medication(s). Policy Explanation and Compliance Guidelines: 1. Psychotropic drugs include, but are not limited to the following categories: antipsychotics, antidepressants, anti-anxiety, and hypnotics. 8. PRN orders for all…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2020-11-19 · tag F0804 — failed to serve food at safe, palatable temperature — isolatedEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations and interviews the facility failed to serve a meal that conserved the flavor and appearance of the food for one of one test trays (11-16-20). Findings included: On 11/16/20 at 11:26 a.m., Resident #46 stated, when asked how the food was at the facility, it _____ lately and reported that the facility changed to a new food vendor. She reported that the poached eggs served for breakfast tasted rubbery. On 11/19/20 at 7:32 a.m., the Kitchen Manager (KM) stated breakfast was scrambled eggs and plain muffins. She reviewed the menu and stated the menu indicated it was cheesy scramble eggs, a choice of eggs and choice of bread. The [NAME] was observed removing a pan of eggs from the steamer and pouring approximately half a bag of grated cheese on top of the eggs. At approximately 7:40 a.m., the breakfast meal began to be plated. A test tray, which contained scrambled eggs, bacon, and oatmeal was delivered to the last hall served breakfast then taken to the Main Dining Room. The eggs were a yellowish color with a gray tint and left an unwanted texture in the mouth. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$84,812 in federal fines across 5 penalties. 1 Medicare payment denial on record.
- $8,672 — penalty dated 2025-12-17
- $8,673 — penalty dated 2025-12-17
- $12,542 — penalty dated 2024-04-25
- $15,655 — penalty dated 2024-04-25
- $39,270 — penalty dated 2023-10-06
- Medicare payment denial — starting 2023-11-17 for 26 days
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to SIMCHA HYMAN & NAFTALI ZANZIPER — 79 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 2.6 | -1.6 vs chain |
| Health inspection | 1 of 5 | 2.7 | -1.7 vs chain |
| Staffing | 3 of 5 | 2.2 | +0.8 vs chain |
| Quality measures | 3 of 5 | 3.4 | -0.4 vs chain |
The other 78 homes this chain runs (chain average 2.6★, per CMS)
Showing 40 of 78; lowest-rated first.
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| WARD, JEFFREY | Individual | W-2 MANAGING EMPLOYEE | since 11/03/2020 |
| GORELICK, BATYA | Individual | CORPORATE OFFICER | since 05/01/2021 |
The source lists no ownership percentage for any party here — PECOS records a share only for equity interests, not for board or management roles.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $3.2M paid to related parties — landlords or management companies under common ownership — equal to about 25% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in FL
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Florida Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 105320. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2024-04-25, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.