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Accordius Health at Rose Manor LLC

4230 North Roxboro Street, Durham, NC 27704 · For profit - Limited Liability company · 111 certified beds · (919) 477-9805 Medicare & Medicaid certified

Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse-prevention, restraint, or reporting citation — no harm found (F0607) — cited May 2025Resident-funds citation (F0565)Behavioral-health or dementia-care citation — no harm found (F0758)1 immediate-jeopardy citation$16,801 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has a citation for mishandling residents’ money or property (F0565)
  • inspectors cited 1 immediate-jeopardy problem — the most serious level
  • a high number of inspection citations overall (38) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $16,801 in federal fines (most recent 2024-01-29)
  • its independent health-inspection rating is low (2/5)
  • about 26% of its spending goes to commonly-owned related companies

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 3 of 5
Quality measuresSelf-reported by the facility 3 of 5

Location & what’s nearby

Urgent care / clinic
4220 N Roxboro St Fl 2 · (919) 471-8344 · Call to confirm hours
Pharmacy
4113 Capitol St · (919) 479-1164 · Call to confirm hours
Grocery
Food Lion1.1 mi
3500 N Roxboro Rd · (919) 220-7651 · Call to confirm hours
Park
4102 Holt School Rd · (919) 560-4355 · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 3 of 5
Long-stay residentspeople who live here 4 of 5
Short-stay residentsrehab / post-hospital 2 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 3 to 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased11.5%15.6%15.4%better
Long-stay residents who lose too much weight9.3%7.2%5.4%worse
Long-stay residents with a catheter left in their bladder0.0%0.7%0.9%better
Long-stay residents with a urinary tract infection0.4%2.3%2.0%better
Long-stay residents with depressive symptoms14.2%5.9%6.5%worse
Long-stay residents who were physically restrained0.0%0.0%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury0.7%3.5%3.3%better
Long-stay residents whose ability to walk worsened21.8%18.3%16.1%worse
Long-stay residents on antianxiety or hypnotic medication19.2%21.3%18.9%typical
Long-stay residents given the seasonal flu vaccine95.9%94.1%95.3%typical
Long-stay residents with pressure ulcers19.4%5.5%4.7%worse
Long-stay residents with worsening bladder/bowel control25.8%20.7%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table9.4%14.0%17.1%better
Short-stay residents who newly got an antipsychotic medication1.1%1.4%1.4%better
Short-stay residents given the seasonal flu vaccine81.9%78.1%79.4%typical
Short-stay residents rehospitalized after admission25.9%22.9%22.6%worse
Short-stay residents with an outpatient ER visit14.1%12.9%12.0%worse

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

48.8% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 48 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

48.8%U.S. median 51.5%
Got home and stayed home
10.5%U.S. median 10.7%
Went back to hospital
47.1%U.S. median 56.6%
Met the expected recovery
0.18U.S. median 0.31
Therapy hours / resident / day
0.14hours / resident / day
Physical therapy
0.04hours / resident / day
Occupational therapy
0.01hours / resident / day
Speech therapy

Met the expected recovery: 47.1% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 34 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.18 therapist hours per resident per day in 2026Q1 — more than 19% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 91% of this home’s weekday level — it runs therapy at close to weekday levels right through the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF48.8%CMS range 36.9–59.851.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.5%CMS range 7.0–15.410.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge47.1%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge41.2%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge44.1%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified15.9%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge61.3%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay2.3%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened2.3%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization6.6%CMS range 3.9–11.27.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.961.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.58
RN hours/ resident / day
1.27
LPN hours/ resident / day
2.09
Aide hours/ resident / day
3.94
Total nurse hours/ resident / day
0.39
RN hoursweekends
52.2%
Total nursing turnover
55.6%
RN turnover

How full it usually is: this home is certified for 111 beds and averages 77.3 residents a day — about 70% occupied, or roughly 34 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.94 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.58 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.09 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.58 hrs/resident/day on weekends vs 4.08 on weekdays — 12% thinner on weekends. RN hours go from 0.66 to 0.39 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 52% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

11
deficiencies at the latest standard inspection (2025-05-08)
14
at the previous standard inspection (2024-01-29)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

38 citations, most serious first. The 11 most serious are shown; the remaining 27 are one tap away and print in full.

  • Immediate jeopardy · Jcited before2024-01-29 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, Emergency Medical Service (EMS) personnel interview, and staff interview the facility failed to provide supervision to prevent a resident with severe cognitive impairment from exiting the facility unsupervised and without staff's knowledge. On 1/22/24 Resident #83 was found by EMS personnel approximately 1.9 miles from the facility seated on the ground on a sidewalk outside at 3:05 AM with icicles hanging from his nose and beard. He was treated for hypothermia by EMS and was taken to the hospital. This was for 1 of 3 residents reviewed for accidents. Immediate Jeopardy began on 1/22/24 when Resident #83 exited the facility unsupervised and without staff's knowledge. Immediate Jeopardy was removed on 1/23/24 when the facility implemented an acceptable credible allegation of Immediate Jeopardy removal. The facility remains out of compliance at a lower scope and severity of D (no actual harm with potential for more than minimal harm that is not immediate jeopardy) to ensure…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-15 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interviews with residents, staff and Emergency Medical Technician (EMT), the facility failed to provide care in a safe manner when Resident #1 rolled off the bed to the floor while Nurse Aide #1 provided incontinence care for 1 of 3 residents reviewed for accidents (Resident #1).The findings included:Resident #1 was admitted to the facility on [DATE]. Her current diagnoses included a wound on her left lower leg, anxiety disorder, and arthritis. Review of a social work progress note dated 12/3/25 indicated Resident #1 was cognitively intact.A nursing progress note dated 12/4/25 revealed while Nurse Aide (NA) #1 was changing Resident #1 she rolled out of bed, away from NA #1, and landed on the floor towards the wall. Resident #1 was lying on her left side. Staff were unable to get her off the floor because she was complaining of right knee pain. Emergency Medical Services (EMS) was called. The resident assisted with a lift to the stretcher and was transported to the local…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Past Non-Compliance
  • Potential for harm · Fcited before2025-05-08 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and staff interviews, the facility failed to implement a system to air dry all cleaned dishes. The facility also failed to follow the manufacturer's instructions for a minimum temperature of 120 degrees Fahrenheit (F) and the sanitization up to the required level of at least 50 parts per million (ppm) for three of three observations. These practices had the potential to affect food served to residents. The findings included: An observation and interview with the Certified Dietary Manager (CDM) were conducted on 5/05/25 at 10:43 AM in the kitchen. The CDM stated that all dishes near the dish room were ready for service. The following cleaned dishes were observed wet and nesting: Plate warmers (92) and domes (8) were observed face down stacked on top of each other, small ceramic bowls (79) were stacked on top of each other on a mobile cart, and coffee cups (68) and juice cups (72) were placed face down on meal trays and then stacked on top of each other (at least 3 levels). The CDM stated that the health department and previous state surveyors told her that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-05-08 · tag F0925 — failed to control pests — widespread
    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, staff and a pest control service technician interviews, the facility failed to maintain an effective pest program that was free of roaches for 3 of 4 observations for pest control. The findings included: Review of the pest control invoices provided by the Administrator from February - April 2025 revealed the following information related to cockroach activity and pest control identification of problem areas: 2/21/25: Cockroach activity was not observed during service. Sanitation issues: kitchen area interior - spilled food material found on the floor. This has been like that for months and remained untouched. Structural concerns: kitchen area interior - floor tiles or baseboards loose/missing. Near Entry Interior - hole/gap noted exit door next to front desk. 3/25/25: Cockroach activity was not observed during service. Sanitation issues: kitchen area interior - Spilled food material found on the floor of the kitchen. This has remained untouched for months. Structural…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-05-08 · tag F0641 — pattern
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interviews, the facility failed to accurately code the Minimum Data Set (MDS) assessment in the areas of falls, gradual dose reduction (GDR), and diagnoses for 4 of 24 residents (Resident #7, Resident #9, Resident #44, and Resident #57) whose MDS assessments were reviewed. 1. Resident #7 was admitted to the facility on [DATE] with diagnoses that included falls, fracture of left radius, generalized muscle weakness, and abnormalities of gait and mobility. Review of Resident #7's progress notes revealed she sustained a fall with no injury on 10/15/24. Resident #7's care plan dated 10/15/24 revealed a focus for falls. Resident #7's annual Minimum Data Set (MDS) assessment dated [DATE] revealed she was cognitively intact and was not coded for falls. During an interview on 5/7/25 at 2:45 PM with the MDS Coordinator, she stated when updating the MDS she reviewed the fall risk section of a resident's record. She further stated that Resident #7's MDS should have been updated and coded for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-05-08 · tag F0814 — failed to dispose of garbage properly — pattern
    Dispose of garbage and refuse properly.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation and staff interviews, the facility failed to close the doors to dumpsters that contained waste. This was for 2 of 3 dumpsters observed and the deficient practice had the potential to attract pests and rodents. The findings included: An observation of the dumpster area and interview with the Certified Dietary Manager (CDM) were conducted on 5/05/25 at 11:20 AM. Both doors to the middle dumpster area and the right door to the far-left dumpster were left open. The CDM stated the dumpsters were shared by all departments and they all were educated to keep all doors to the dumpsters closed. During an interview with the Administrator on 5/08/25 at 3:59 PM, he revealed that he checked the dumpsters routinely to ensure the area was clean and all doors were closed. Therefore, the doors to the dumpsters were rarely left open. The Administrator indicated that he was not on the property the morning of 5/6/25, and a housekeeper was discarding trash and left the doors open by mistake. They should have closed all the doors after the trash was placed in the dumpsters.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-08 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff and Nurse Practitioner (NP) interviews and record review, the facility failed to ensure a resident's code status information was consistent throughout the medical record for 1 of 2 residents reviewed for advanced directives (Resident #43). The findings included: Resident #43 was admitted to the facility on [DATE]. His diagnoses included malignant neoplasm of the right lung (lung cancer), secondary malignant neoplasm of the brain (when a cancer that started somewhere else in the body has spread to the brain), cerebral edema (brain swelling caused by an abnormal buildup of fluid in the brain's tissues), and seizure disorder. The electronic medical record (EMR) profile indicated Resident #43's code status as Do Not Resuscitate (DNR). Review of Resident #43's EMR revealed a signed Advance Directive form dated 3/8/24 which indicated no code (DNR) status. Review of Resident #43's physician orders dated 3/12/24 revealed he had an order for Do Not Resuscitate (DNR). Review of the quarterly Minimum Data…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-08 · tag F0607 — failed to have anti-abuse policies — isolated
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, and staff and resident interviews, the facility failed to implement their abuse policy in the area of reporting and investigating. When there was an allegation of abuse the Administrator was not immediately notified (Resident #32 and Resident #331) and an investigation was not initiated at the time of the allegation (Resident #331) for 2 of 3 residents reviewed for abuse. Findings included: 1. Review of the facility policy entitled Prohibition of Abuse Administration, dated 12/24/21 revealed anyone who has any knowledge of abuse should report immediately to their immediate supervisor. All violations will be reported to the State agency within two hours if there is an allegation of abuse. Resident #32 was admitted to the facility on [DATE]. Resident #32's most recent Minimum Data Set (MDS) assessment dated [DATE] revealed he was cognitively intact with no behaviors. Review of a facility reported incident initial report completed by the Administrator dated 3/11/25 revealed on 3/10/25 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-08 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interviews the facility failed to ensure a Preadmission Screening and Resident Review (PASRR) level II referral was resubmitted after a resident was given a new mental health diagnosis for 1 of 2 residents (Resident #44) reviewed for PASRR. The findings include: Review of Resident #44's medical record revealed the resident was originally admitted to the facility on [DATE] and a PASRR level I was completed. She qualified for PASRR level II that was halted on 11/8/24. The resident was diagnosed with depression upon admission and when readmitted on [DATE] was diagnosed with bipolar disorder. Review of physician orders for Resident #44 revealed that Psychiatric Nurse Practitioner (NP)#2 ordered Risperdal (an antipsychotic medication) 0.5 milligrams (mg) 1 tablet in the afternoon on 12/31/24 for bipolar disorder. A psychiatry follow up assessment dated [DATE] completed by Psychiatric NP #1 revealed that Resident #44 had a diagnosis of bipolar disorder and received an antipsychotic…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-08 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interviews, the facility failed to revise care plans in the areas of antipsychotic use, and a new mental illness diagnosis for 1 of 24 residents (Resident #44) whose comprehensive care plans were reviewed. The findings included: Resident #44 was readmitted to the facility on [DATE] with diagnoses including stroke and depression. A physician order dated 12/31/24 revealed Resident #44 received Risperdal antipsychotic tablet 0.5 milligrams (mg) daily in the afternoon for bipolar disorder. A psychiatry follow up note dated 3/3/25 completed by Psychiatric Nurse Practitioner (NP)#1 revealed that Resident #44 had a diagnosis of bipolar disorder and received an antipsychotic. Documentation included that a GDR would be clinically contraindicated for Risperdal. Review of Resident #44's annual Minimum Data Set (MDS) assessment dated [DATE] revealed the resident was coded as receiving an antipsychotic without a gradual dose reduction (GDR) attempted and the physician did not document a GDR…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-08 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, staff interviews and Nurse Practitioner (NP) interviews, the facility failed to provide supportive documentation of a newly diagnosed mental illness associated with a newly ordered antipsychotic for 1 of 5 residents reviewed for unnecessary medications. The findings included: Resident #44 was readmitted to the facility on [DATE] with a diagnosis including stroke and depression. A psychiatry follow up assessment dated [DATE] completed by Psychiatric NP #2 revealed that Resident #44 was seen for a follow-up assessment due to depression per the facility's request. She was experiencing auditory hallucinations in the evening confirmed by staff and the resident. The note read in part: Continue Risperdal for auditory hallucinations. Monitor as patient is taking Risperdal which can affect morbidity mortality. Documentation did not include the newly diagnosed bipolar disorder or supportive evaluation of how the bipolar disorder (BPD) diagnosis was determined. A physician order dated 12/31/24…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
Show the remaining 27 citations
  • Potential for harm · D2025-05-08 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, resident and staff interviews, and record review, the facility failed to apply a right-hand palm guard for 1 of 1 resident reviewed for a range of motion (Resident #15). The findings included: Resident #15 was admitted to the facility on [DATE] with diagnoses which included cerebral infarction, hemiplegia (complete paralysis) affecting the left nondominant side, contractures of multiple sites, and cognitive communication deficit. A physician's order for Resident #15 dated 1/26/23 revealed a green carrot (a green carrot palm guard is a therapeutic device designed to support and protect the fingers from the palm. It is typically made of smooth cotton fabric and packed with washable wool fleece, which helps keep the hand cool and dry while reducing friction and irritation.) applied to the right hand on at night and off during the day. Resident #15's quarterly Minimum Data Set assessment dated [DATE] revealed she was moderately cognitively impaired. Resident #15 had impairments on bilateral…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-01-29 · tag F0578 — failed to honor advance directives / code status — pattern
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interviews, the facility failed to provide written documentation in the medical record that advance directives information and/or opportunity to formulate an advance directive was provided or discussed with the resident or resident representative for 4 of 6 residents reviewed for advance directives (Resident #1, #11, #22 and # 49). Findings included: 1. Resident #1 was admitted to the facility on [DATE], and diagnoses included Diabetes Mellitus, chronic obstructive pulmonary disease and osteoarthritis. The annual Minimum Data Set (MDS) assessment dated [DATE] indicated Resident #1 was cognitively intact. There was no documentation of education regarding formulation of advance directives and/or an opportunity to formulate an advance directive was offered in Resident #1's medical record. In an interview with Social Worker #1 on 1/24/2024 at 1:58 p.m., she stated the Social Worker was responsible for discussing advance directives on admission and re-admission with the residents. She…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-01-29 · tag F0657 — failed to keep the care plan current — pattern
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews, resident representative interview and staff interviews, the facility failed to conduct quarterly care plan meetings with cognitive residents and/or resident representatives (Resident #22 and Resident #59) and failed to revise a resident's care plan requiring 1:1 supervision for behaviors (Resident #70) for 3 of 28 residents reviewed for care planning. Findings included: 1. Resident #22 was admitted to the facility on [DATE], and diagnoses included dementia and Alzheimer's disease. The Social Worker recorded on 3/5/2023 an initial care plan meeting was held for Resident #22. There was no further documentation of care plan meetings held for Resident #22 in the medical record. The quarterly Minimum Data Set (MDS) assessment dated [DATE] indicated Resident #22 was severely cognitively impaired and required assistance with all activities of daily living. Previous quarterly assessments for Resident #22 were conducted on 8/20/2023, 6/15/2023 and 3/15/2023. In a phone interview with Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-01-29 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — pattern
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation and staff interviews, the facility failed to complete and document in the electronic medical record weekly assessments and measurements of a resident's pressure ulcers for 1 of 3 residents reviewed for pressure ulcers (Resident #10). Findings included: Resident #10 was admitted to the facility on [DATE] with diagnoses including a Stage 4 pressure ulcer to the buttocks. The quarterly Minimum Data Set (MDS) assessment dated [DATE] indicated Resident #10 was cognitively intact and was receiving treatments for two pressure ulcers. Resident #10's care plan dated revised on10/24/2023 include a focus for pressure ulcers, and interventions included administering, documenting and monitoring effectiveness of medications and treatments as ordered. Dietary documentation dated 10/27/2023 reported Resident #10 had been readmitted from the hospital due to osteomyelitis to the left hip and had a stage 4 left hip and ischium pressure ulcer. She reported Resident #10 received double meat and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-01-29 · tag F0756 — failed to review each resident's drug regimen — pattern
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews, staff and Pharmacist/Pharmacist Consultant interviews, the facility failed to conduct monthly Medication Regimen Reviews (MRR) (Resident #9) and failed to maintain pharmacy recommendations from the MRR and address the pharmacy recommendations made by the Pharmacist Consultant based on monthly MRR (Resident #1 and Resident #65) for 3 of 5 residents reviewed for unnecessary medications. Findings included: 1. Resident #9 was admitted to the facility 10/23/23. Review of Resident #9's quarterly Minimum Data Set assessment dated [DATE] revealed she was assessed as severely cognitively impaired. Her active diagnoses included anemia, ulcerative colitis, end stage renal disease, diabetes mellitus, hyperlipidemia, and dementia. She received scheduled and as needed pain medication. Review of Resident #9's care plan dated 10/25/23 revealed she was care planned for use of anti-anxiety medication injection every Monday, Wednesday, and Friday before Dialysis for agitation. The interventions included to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-01-29 · tag F0758 — failed to limit and justify psychotropic drugs — pattern
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and staff interviews the facility failed to avoid duplication of an antipsychotic medication in a resident's orders for 1 of 5 residents reviewed for unnecessary medications (Resident #9). Findings included: Resident #9 was admitted to the facility 10/23/23. Review of Resident #9's orders revealed on 10/23/23 she was ordered chlorpromazine HCl (antipsychotic medication) oral tablet give 100 milligrams (mg) by mouth three times a day for dementia with agitation and aggression. Review of Resident #9's quarterly Minimum Data Set assessment dated [DATE] revealed she was assessed as severely cognitively impaired and received antipsychotic medication with a documented clinical rationale for the administration of the medication. Review of a pharmacy recommendation dated 1/8/24 revealed the pharmacist recommended for chlorpromazine HCl oral tablet 100 mg by mouth three times a day for dementia with agitation and aggression start date 10/23/23 to have a gradual dose reduction. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-01-29 · tag F0809 — failed to serve meals on a reasonable schedule — pattern
    Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and staff and resident interviews the facility failed to obtain approval from a resident group for a greater than 14-hour time span between the evening meal and breakfast the following day. This affected residents on 5 of 5 resident meal carts (Station 1 1st cart, Special Care Unit (SCU) Hall cart, Station 1 2nd cart, Station 2 1st cart, and Station 2 2nd cart). Findings included: A review of the meal schedule revealed the Station 1 1st cart was scheduled for dinner at 5:00 PM and breakfast at 7:25 AM (indicative of a 14 hour and 25-minute time span between the 2 meals). The SCU Hall cart was scheduled for dinner at 5:15 PM and breakfast at 7:35 AM (indicative of a 14 hour and 20-minute time span between the 2 meals). The Station 1 2nd cart was scheduled for dinner at 5:30 PM and breakfast at 8:00 AM (indicative of a 14 hour and 30-minute time span between the 2 meals). The Station 2 1st cart was scheduled for dinner at 5:45 PM and breakfast at 8:15 AM (indicative of a 14 hour and 30-minute time span between the 2 meals). The Station 2 2nd cart was scheduled…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-01-29 · tag F0867 — failed to act on quality-improvement findings — pattern
    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, record reviews, interview with Emergency Medical Service personnel, interview with a Resident Representative, interview with the Pharmacist/Pharmacist Consultant, and staff interviews, the facility's Quality Assessment and Assurance (QAA) Committee failed to maintain implemented procedures and monitor interventions the committee put into place following the recertification and complaint investigation survey of 5/11/21, the focused infection control and complaint investigation survey of 3/9/22, and the recertification and complaint investigation survey of 9/16/22. This was for 7 deficiencies that were cited in the areas of: Accuracy of Assessments (F641), Develop/Implement Comprehensive Care Plan (F656), Care Plan Timing and Revision (F657), Free of Accident Hazards/Supervision/Devices (F689), Drug Regimen Review, Report Irregular, Act On (F756), Free from Unnecessary Psychotropic Medications/PRN Use (F758), and Label/Store Drugs and Biologicals (F761). These deficiencies were recited on the current recertification and complaint survey of 1/29/24. The duplicate…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-29 · tag F0565 — failed to support the resident council — isolated
    Honor the resident's right to organize and participate in resident/family groups in the facility.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, staff and resident interviews, the facility failed to provide the Resident Council with responses regarding grievances reported in the Resident Council meeting for 1 of 3 consecutive months (December 2023). Findings included: Review of the Resident Council minutes dated 12/5/2023 indicated the residents had voiced concerns of call lights not being answered in a timely manner and rounds not being done at night. Review of the Resident Council minutes dated 1/3/2024, revealed no updated documentation of concerns from 12/5/2023, Resident Council meeting in the new business and old business section of the minutes. During an interview with Activities Director Assistant #1 on 1/24/24 at 8:45 AM, she revealed she had assisted with the Resident Council meeting on 1/3/2024 since the Activities Director was in a meeting and was not available to attend the Resident Council meeting on 1/3/2024. Activities Director Assistant #1 stated that she did not inquire from the residents during the meeting if issues from the previous month had been resolved or discuss any action…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-29 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interviews, the facility failed to develop and implement individualized person-centered care plans in the areas of anticoagulant use and post-traumatic stress disorder for 2 of 28 residents reviewed for comprehensive care plans (Resident #91 and Resident #58). Findings included: 1. Resident #91 was admitted to the facility on [DATE] and was diagnosed with multiple fractures to both hands and right shoulder. Physician orders dated 9/7/2023 included an order for Enoxaparin Sodium (an anticoagulant used to prevent blood clots) prefilled syringe 0.4 milliliters subcutaneous injection once a day for deep vein thrombosis (blood clot) prophylaxis for thirty days. On 9/13/2023, physician orders indicated Enoxaparin Sodium injections were discontinued, and Eliquis (another anticoagulant) two five milligrams' tablets were ordered twice a day for a deep vein thrombus (DVT). Nursing documentation date 9/13/2023 reported Resident #91 diagnostic test reported a DVT in the right leg. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-29 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations and staff interviews the facility failed to keep medications in a locked treatment cart for 1 of 1 treatment carts observed (Treatment Cart #1). Findings included: During observation on 1/22/24 at 2:04 PM Treatment Cart #1 was observed unlocked outside room [ROOM NUMBER]. The cart was placed diagonally in the hallway near room [ROOM NUMBER]. The lock was observed in the unlocked position. At 2:05 PM a housekeeper passed the unlocked treatment cart and at 2:06 PM a dietary staff member passed the unlocked treatment cart. During an interview on 1/22/24 at 2:06 PM Nurse #5 stated treatment carts were to be locked when unattended and she was responsible for Treatment Cart #1. She stated she left it unlocked because she was coming back to it but was then called to help a nurse clean a resident and left it unlocked. She concluded she should have locked it prior to leaving it unattended. During observation on 1/22/24 at 2:10 PM with Nurse #5, Treatment Cart #1 was observed to contain bacitracin…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2022-09-16 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, observations and staff interviews, the facility failed to discard expired foods stored for use in 1 of 1 walk-in refrigerator; label, date food items, monitor freezer and refrigerator temperatures, and provide a resident nourishment refrigerator solely for resident's food items brought into the facility; prevent potential cross contamination of food when a staff member (Certified Occupational Therapy Aide #1) placed a leftover food tray into the enclosed meal cart that had meal trays waiting to be served to residents for 1 of 2 meal observations; monitor temperatures on the wash cycle and the temperature during a chemical solution rinse cycle for the dish machine to ensure sanitation of dishes; and ensure 3 of 4 dietary staff (Dietary Aide (DA) #1 and Regional Director of Operations) had their hair covered while observed in the kitchen area. These practices had the potential to affect food served to 87 of the 88 residents. Finding included: 1. On 9/12/2022 at 10:15 a.m. in the initial tour of the kitchen accompanied by Dietary Aide (DA) #1, the following…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2022-09-16 · tag F0908 — failed to keep essential equipment working — widespread
    Keep all essential equipment working safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, observations and staff interviews, the facility failed to maintain the dish machine in operating condition as evidenced by the temperature gauge not working during the wash and rinse cycles and failed to repair a sink allowing for draining in the kitchen area for 87 of 88 residents. Findings included: 1. A review of dietary work orders since December 2021 revealed no work orders for the dish machine thermometer. A label on the dish machine stated minimum water temperatures for the wash and rinse temperatures was 120 degrees F. On 9/15/2022 at 9:20 a.m., while observing the dietary staff washing the breakfast dishes, the dish machine thermometer was observed set at 90 degrees Fahrenheit (F) and not moving during the dish machine's wash and rinse cycles. Steam was observed escaping from the basin of water outside the dish machine. The Regional Director of Operations for dietary was observed using a manual thermometer to check the water temperature of the water released from the dish machine. The released wash water temperature was observed to measure 113…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-09-16 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and resident and staff interviews, the facility failed to (1) complete smoking assessments on residents observed unsupervised smoking in the facility's designated smoking area (Residents #65, #70, #80, # 81), (2) failed to supervise a resident who required supervision while smoking (Resident #69) and (3) failed to secure smoking materials for a resident (Resident #81) for 5 of 5 residents reviewed for smoking. A review of the facility's provided list of smokers on day one of the survey, 09/12/22, revealed Resident #65, Resident #80, and Resident #81 were not on the list. A revised smoker's list was submitted by the facility on 09/14/2022, day 3 of the survey, which included Resident #65, Resident #80. 1. Resident #65 was admitted to the facility on [DATE] with diagnoses which included congestive heart failure and nicotine dependence. A review of Resident #65's admission Minimum Data Set (MDS) dated [DATE] revealed he was cognitively intact and coded as a non-tobacco user.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-09-16 · tag F0637 — isolated
    Assess the resident when there is a significant change in condition
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interviews, the facility failed to complete a Significant Change in Status Assessment (SCSA) Minimum Data Set (MDS) within the 14-day time frame for 2 of 33 residents reviewed for resident assessments (Resident #19, Resident #75). Findings Included: Resident #19 was readmitted to the facility on [DATE]. On 9/12/2022, a SCSA MDS dated [DATE] indicated it was in progress and the care areas and care plan decisions were incomplete. On 9/14/2022 at 9:29 a.m. in an interview with the MDS Corporate Nurse, she stated the facility did not have a MDS nurse, and she filled in at times to complete resident MDS assessments until the facility hired someone to fill the role. She stated she realized MDS assessments were not being completed in the time frames. On 9/16/2022 at 2:28 p.m. in an interview with the Administrator, she stated Resident #19's significant change MDS should had been completed in the designated time frame. 2. Resident #75 was admitted to the facility on [DATE]. Review of a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-09-16 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview the facility failed to develop and implement an individualized person-centered care plan for 2 of 24 residents reviewed for activities of daily living and indwelling catheter. (Resident #32 and Resident #29). Findings included: 1. Resident #32 was admitted to the facility on [DATE] with diagnoses including urinary retention and dementia. The admission Minimum Data Set (MDS) dated [DATE] for Resident #32 revealed he needed extensive assistance with transfers and toilet use. He needed limited assistance with bed mobility and supervision with eating. The MDS revealed Resident #32 had an indwelling catheter. A review of the care plans developed for Resident #32 revealed no care plans with goals and interventions were developed for activities of daily living and indwelling catheter. An interview was conducted with the MDS Corporate Nurse on 9/14/22 at 9:29 AM, and she stated the facility did not have a Social Worker or a MDS Nurse. She stated she was filling in from time to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-09-16 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, resident interview and staff interviews, the facility failed to conduct a care plan meeting for 1 of 2 residents (Resident # 29) reviewed for care planning meeting and failed to revise the care plan for 1 of 1 resident observed using oxygen by nasal cannual (Resident #137) reviewed for the use of oxygen. Findings included: 1. Resident #29 was admitted to the facility on [DATE], and diagnoses included Diabetes Mellitus, anxiety disorder and major depressive disorder. The care plan dated 6/23/2022 for Resident #29 included two focuses: nutritional risk and skin infection. The admission Minimum Data Set (MDS) assessment dated [DATE] indicated Resident #29 was cognitively intact, required assistance with all activities of daily living and received insulin antianxiety and antidepression medications. There was no documentation of a care plan meeting in Resident #29's electronic medical record. On 9/12/2022 at 3:15 p.m. in an interview with Resident #29, she stated the facility had not conducted…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-09-16 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, staff interviews, the facility failed to obtain a written physician's order for the use of oxygen and display cautionary signage indicating oxygen in use for 1 of 1 resident reviewed for respiratory care. (Resident #137) Findings Included: Resident #137 was admitted to the facility on [DATE], and diagnoses stage 4 chronic kidney disease and anemia. The admission Minimum Data Set (MDS) assessment dated [DATE] indicated Resident #137 was cognitively intact and was not experiencing shortness of breath or receiving oxygen. Nursing documentation dated 8/23/2022 revealed when Resident #137 developed shortness of breath, oxygen was applied. Nursing documentation dated 9/11/2022 revealed Resident #137 continued to use oxygen at 2 liters per minute via nasal cannula. Review of the physician's orders for Resident #137 revealed no written order for the use of oxygen in the electronic medical record. Review of Resident #137's August 2022 and September 2022 Medication Administration…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-09-16 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, staff interviews, and the Pharmacy Consultant interview, the facility failed to respond to a Medication Regimen Review on the length of time for an as needed (PRN) psychotropic medication for 1 of 5 (Resident #58) residents reviewed for unnessary medications. Findings included: Resident #58 was admitted to the facility on [DATE], with a re-entry from a hospital on 3/11/2021. Resident #58 had cumulative diagnosis that included depression, bipolar, and schizophrenia. A physician's order initiated on 4/14/2022 read in part Lorazepam tablet 1 milligram (mg), give 1 tablet by mouth every six hours as needed. The order was discontinued on 8/8/2022. Review of a Consultant Pharmacist Recommendation dated 5/19/2022 for Resident #58 showed an order for lorazepam tablet 1 mg. The instructions read give 1 tablet by mouth every 6 hours as needed (PRN). The Consultant Pharmacist Recommendation read in part a PRN order for an anxiolytic which has been in place for greater than 14 days without a stop…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-09-16 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, staff interviews, and the Pharmacy Consultant interview, the facility failed to obtain documentation of the rationale to extend PRN (as needed) psychotropic medication beyond 14 days and failed to have an adequate clinical indication for the use of a psychotic medication for 1 of 5 residents (Resident #47) reviewed for unnecessary medications. Findings included: Resident #47 was admitted to the facility on [DATE]. Resident #47 had cumulative diagnoses that included stroke and metabolic encephalopathy (a problem in the brain caused by a chemical imbalanced due to illness or organs not functioning as well as they should). The resident's most recent comprehensive Minimum Data Set (MDS) assessment dated [DATE] indicated Resident #47 was able to make his own decisions for care. Resident #47 had no behaviors or rejection of care. The MDS further indicated Resident #47 had not received antipsychotic medication on 7 of 7 days during the look back period. A physician's order initiated on 9/1/2022…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-09-16 · tag F0867 — failed to act on quality-improvement findings — isolated
    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, record review, resident and staff interviews, and physician interviews the facility's Quality Assessment and Assurance Committee failed to maintain and implement procedures and monitor interventions the committee put into place following the recertification and complaint survey on 5/11/21 and the recent recertification and complaint survey on 9/16/22. This was for 1 deficiency that was cited in the area of care plan timing and revision (F657) and recited on the current recertification and complaint survey of 9/16/22. The duplicate citations during 2 federal surveys of record shows a pattern of the facilities inability to sustain an effective QAA program. Findings Included: This tag was cross-referenced to: 1. (F657) Based on record review, resident interview and staff interviews, the facility failed to conduct a care plan meeting for 1 of 2 residents reviewed for care planning meeting and failed to revise the care plan observed using oxygen by nasal cannual for 1 of 1 resident reviewed for the use of oxygen. Based on observation, staff interview and record…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • No harm found · B2025-05-08 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations and staff interviews, the facility failed to provide maintenance to the following areas in resident rooms: missing and scraped paint to the doorway and bathroom door (room [ROOM NUMBER]), paint scraped from the walls (Rooms #068 and #074), maintain a clean wall from a red splattered substance (room [ROOM NUMBER]), and the bathroom sink free from buildup (room [ROOM NUMBER]) for 3 of 7 resident rooms reviewed for environment on 1 of 4 halls. The findings included: a. Observation of Resident room [ROOM NUMBER] on 5/5/25 at 11:42 AM revealed scuff marks and missing paint on both sides of the doorway entering the bathroom. The surface of the bathroom door facing inside the bathroom revealed scraped paint approximately 3 inches in height across the length of the bathroom door, exposing what appeared to be a wood-like color underneath. The bathroom sink interior basin was observed to have a light black colored film halfway up from the bottom surface of the sink. b. Observation of Resident room…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has plan of correction
  • No harm found · B2024-01-29 · tag F0623 — pattern
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interviews the facility failed to provide written notice of discharge that included resident appeal rights and the contact information for the Ombudsman to the resident and/or the resident's representative for 1 of 1 resident who was reviewed for discharge (Resident #6). The findings included: Resident #6 was admitted to the facility on [DATE]. Review of Resident #6's last Minimum Data Set assessment, a quarterly dated 10/25/23 revealed she had moderate cognitive impairment. Review of Resident #6' s records revealed she was sent to the hospital on [DATE]. Review of Resident #6's medical record revealed no evidence that written notification of discharge was provided to the resident or resident representative for hospitalization on 12/12/23. She returned to the facility on [DATE]. An interview was conducted with the Admissions Coordinator on 1/26/24 at 10:11 AM who stated she was unsure who was responsible for sending written notification to residents or resident's representatives…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • No harm found · Bcited before2024-01-29 · tag F0641 — pattern
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interviews the facility failed to accurately code the discharge destination and tube feeding status of 2 of 28 residents reviewed for Minimum Data Set (MDS) assessments (Resident #87 and Resident #13). Findings included: 1. Resident #87 was admitted to the facility on [DATE]. She was discharged to the community on 11/19/23. Review of Resident #87's medical record revealed she discharged home from the facility on 11/19/23. Resident #87's discharge Minimum Data Set assessment dated [DATE] revealed she was coded as discharging to the hospital. The MDS Nurse was unavailable for interview. An interview was conducted with the Corporate Nurse Consultant on 1/26/24 who stated the assessment was not coded correctly and should have reflected Resident #87 discharged to the community. 2. Resident #13 was admitted to the facility on [DATE]. Review of Resident #13's Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #13 was cognitively intact and was documented as receiving…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • No harm found · B2024-01-29 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interviews, the facility failed to complete an accurate medical record related to documentation of the treatment for pressure ulcers for 1 of 3 residents reviewed for pressure ulcers (Resident #10). Findings included: Resident #10 was admitted to the facility on [DATE] and diagnoses included pressure ulceration of buttocks. The quarterly Minimum Data Set (MDS) assessment dated [DATE] indicated Resident #10 was cognitively intact and was receiving treatments for two pressure ulcers. Physician orders dated 12/21/2023 included an order to cleanse the left trochanter (hip area) and left ischium (buttocks area) with Dakin's solution (use to treat and prevent infections) and allowing Dakin's moistened gauze to soak in wound bed for 10 minutes. No sting skin prep was to be applied around the wound and collagen particles were to be applied into the wound bed. Calcium silver alginate was to be placed directly to the wound bed and the center of the wound filled with fluffed gauze, covered…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2022-09-16 · tag F0921 — failed to keep a safe, functional, sanitary building — widespread
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, observation and staff interview, the facility failed to maintain a sanitary environment by having cigarette butts littered throughout the courtyard and smoking area for 1 of 1 outdoor courtyard designated for smoking. Findings Included: An observation of the facility's smoking area on 09/07/22 09:30 AM revealed 2 entrances and 2 exits. Continued observation also revealed 78 cigarette butts littered throughout the facility's courtyard. An interview with the facility's Housekeeping Director on 09/07/22 at 9:31 AM who was in the courtyard of the facility at the time of interview, revealed the housekeeping department was responsible for cleaning the courtyard area including sweeping and removing the cigarette butts and acknowledged the cigarettes butts should not be on the ground and did not have a record of when the courtyard was last cleaned. The Housekeeping Director also stated the cigarette butts should be disposed in a collection container, then emptied in a secure trash can, and the courtyard should be swept daily. There were three residents observed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has plan of correction
  • No harm found · Bcited before2022-09-16 · tag F0641 — pattern
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interviews, the facility failed to complete accurate Minimum Data Set (MDS) assessments in the areas of mental status and mood assessment (Resident #138), medications (Resident #40), weight (Resident #7), and hospice (Resident #75) for for 4 of 25 residents with MDS assessments reviewed. Findings included: 1. Resident #138 was admitted to the facility on [DATE]. Nursing documentation dated 8/15/2022 revealed Resident #138 was alert and oriented to person, place, time and events. The admission Minimum Data Set (MDS) assessment dated [DATE] indicated Resident #138's mental status and mood should have been assessed. A review of the admission MDS revealed Resident #138's mental status and mood assessment had not been assessed. Nursing documentation dated 8/15/2022 revealed Resident #138 was alert and oriented to person, place, time and events. On 9/16/2022, the MDS Corporate Nurse was unavailable for interview. In an interview with the Director of Nursing on 9/16/2022 at 1:47 p.m.,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has plan of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$16,801 in federal fines across 1 penalty.

  • $16,801 — penalty dated 2024-01-29

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to SIMCHA HYMAN & NAFTALI ZANZIPER — 79 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 2 of 52.6-0.6 vs chain
Health inspection 2 of 52.7-0.7 vs chain
Staffing 3 of 52.2+0.8 vs chain
Quality measures 3 of 53.4-0.4 vs chain
The other 78 homes this chain runs (chain average 2.6★, per CMS)
1 of 5Beavercreek Health And RehabBeavercreek, OH 1 of 5Bradford Heights Nursing & RehabilitationHopkinsville, KY 1 of 5Centerville Health And RehabDayton, OH 1 of 5Clayton Rehabilitation and Healthcare CenterClayton, NC 1 of 5Dade City Health And Rehabilitation CenterDade City, FL 1 of 5Englewood Health And RehabEnglewood, OH 1 of 5Fulton Nursing and Rehabilitation, LLCFulton, KY 1 of 5Gainesville Health and RehabilitationGainesville, FL 1 of 5Garden View Health And Rehabilitation CenterVero Beach, FL 1 of 5Hertford Rehabilitation and Healthcare CenterHertford, NC 1 of 5Longwood Health And Rehabilitation CenterLongwood, FL 1 of 5Lotus Village Center for Nursing and RehabilitatioSparta, NC 1 of 5Magnolia Creek Nursing And RehabilitationCovington, TN 1 of 5Mills Nursing & RehabilitationMayfield, KY 1 of 5Mountain Ridge Health and RehabilitationMonticello, KY 1 of 5Naples Health And Rehabilitation CenterNaples, FL 1 of 5Southpoint Rehabilitation and Healthcare CenterDurham, NC 1 of 5Spring View Nursing & RehabilitationLeitchfield, KY 1 of 5Sunrise Point Health And Rehabilitation CenterRockledge, FL 1 of 5Windsor Rehabilitation and Healthcare CenterWindsor, NC 1 of 5Winter Park Care And RehabilitationWinter Park, FL 1 of 5Xenia Health And RehabXenia, OH 2 of 5Barren County Nursing and RehabilitationGlasgow, KY 2 of 5Bellbrook Health And RehabBellbrook, OH 2 of 5Cherokee Park RehabilitationLouisville, KY 2 of 5Clinton PlaceClinton, KY 2 of 5Collierville Nursing And Rehabilitation, LlcCollierville, TN 2 of 5Eden Rehabilitation and Healthcare CenterEden, NC 2 of 5Fairpark Health And RehabilitationMaryville, TN 2 of 5Glenview Health and RehabilitationGlasgow, KY 2 of 5Green Acres HealthcareMayfield, KY 2 of 5Jamestown Place Health And RehabJamestown, OH 2 of 5Lilac At Bayview, TheSaint Augustine, FL 2 of 5Madisonville Health and Rehabilitation, LLCMadisonville, KY 2 of 5Midtown Center For Health And RehabilitationMemphis, TN 2 of 5Pelican Health at CharlotteCharlotte, NC 2 of 5River Grove Health And RehabilitationLoudon, TN 2 of 5Stonecreek Health and RehabilitationPaducah, KY 2 of 5Sycamore Heights Health and RehabilitationLouisville, KY 2 of 5Venice Health And Rehabilitation CenterVenice, FL

Showing 40 of 78; lowest-rated first.

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
ACCORDIUS HEALTH AT ROSE MANOR LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 06/01/2019
HOUSTON, INGRIDIndividualW-2 MANAGING EMPLOYEEsince 08/03/2021
GORELICK, BATYAIndividualCORPORATE OFFICERsince 05/01/2021

1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$11.6M
Net patient revenuemost recent cost report
+5.2%
Operating marginrevenue minus expenses
$2.8M
Related-party expense26% of expenses
Who pays — share of resident-days
Medicaid 83%Medicare 4%Other / private 12%

About 83% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $2.8M paid to related parties — landlords or management companies under common ownership — equal to about 26% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$336per resident / day
operating cost
$10,210per month
≈ monthly operating cost
$354per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in NC

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the North Carolina Medicaid page.

Typical monthly cost in North Carolina
$9,733/mo
Nursing home (semi-private)
$10,798/mo
Nursing home (private)
$6,496/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 345081. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-05-08, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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