Lotus Village Center for Nursing and Rehabilitatio
179 Combs Street, Sparta, NC 28675 · For profit - Corporation · 90 certified beds · (336) 372-2441 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- it has an abuse, neglect, or exploitation citation (F0600), cited Aug 2024
- inspectors cited 3 immediate-jeopardy problems — the most serious level
- inspectors recorded 2 serious findings as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
- a high number of inspection citations overall (52) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $337,573 in federal fines (most recent 2026-03-19)
- its independent health-inspection rating is low (1/5)
- its payroll-based staffing rating is low (2/5)
- its facility-reported quality-measure rating is low (2/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 2 of 5 |
| Quality measuresSelf-reported by the facility | 2 of 5 |
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 2 of 5 |
| Long-stay residentspeople who live here | 1 of 5 |
| Short-stay residentsrehab / post-hospital | 4 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 26.2% | 15.6% | 15.4% | worse |
| Long-stay residents who lose too much weight | 13.3% | 7.2% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 0.6% | 0.7% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 0.4% | 2.3% | 2.0% | better |
| Long-stay residents with depressive symptoms | 1.6% | 5.9% | 6.5% | better |
| Long-stay residents who were physically restrained | 0.0% | 0.0% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 5.4% | 3.5% | 3.3% | worse |
| Long-stay residents whose ability to walk worsened | 32.3% | 18.3% | 16.1% | worse |
| Long-stay residents on antianxiety or hypnotic medication | 43.3% | 21.3% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 100.0% | 94.1% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 4.4% | 5.5% | 4.7% | typical |
| Long-stay residents with worsening bladder/bowel control | 23.9% | 20.7% | 21.2% | worse |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 25.8% | 14.0% | 17.1% | worse |
| Short-stay residents who newly got an antipsychotic medication | 0.0% | 1.4% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 76.8% | 78.1% | 79.4% | typical |
| Short-stay residents rehospitalized after admission | 12.6% | 22.9% | 22.6% | better |
| Short-stay residents with an outpatient ER visit | 21.3% | 12.9% | 12.0% | worse |
| Long-stay hospitalizations per 1,000 resident days | 1.81 | 1.78 | 1.67 | typical |
| Long-stay outpatient ER visits per 1,000 resident days | 3.49 | 1.80 | 1.80 | worse |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
42.0% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 27 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 45.0% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 20 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.27 therapist hours per resident per day in 2026Q1 — more than 41% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 5% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 42.0%CMS range 29.4–58.3 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 11.0%CMS range 6.3–16.4 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 45.0% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 35.0% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 40.0% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 68.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 4.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 0.0% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.97 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 90 beds and averages 77.6 residents a day — about 86% occupied, or roughly 12 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.38 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.28 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.56 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.15 hrs/resident/day on weekends vs 3.48 on weekdays — 9% thinner on weekends. RN hours go from 0.31 to 0.23 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 54% is about the same as the national median of 45%. 2 administrators have left in the past year — frequent leadership churn is a warning sign families often miss.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
52 citations, most serious first. The 17 most serious are shown; the remaining 35 are one tap away and print in full.
- Immediate jeopardy · Jcited before2026-05-15 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, North Caroliana (NC) Department of Transportation (DOT) website, and resident, staff, Physician Assistant and Medical Director interviews, the facility failed to supervise a resident, who had a diagnosis of dementia with other behavioral disturbance and known exit-seeking behaviors, from exiting the facility's locked memory care unit unsupervised and without staff knowledge for 1 of 3 residents reviewed for supervision to prevent accidents (Resident #58). Prior to her admission to the Skilled Nursing Facility (SNF), Resident #58 eloped from the previous SNF where she had resided by climbing out a window. On 01/06/26 Resident #58 was deemed incompetent by a court and appointed a guardian. On 01/08/26, Resident #58 removed the screw from the bottom of the window frame in her room and climbed out the window wearing a sweatshirt, overalls and tennis shoes with no jacket in 50-degree Fahrenheit weather. The distance from the windowsill to the ground was 5 feet 11 inches. Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Jcited before2024-09-27 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, and staff, Law Enforcement Officer and Medical Director (MD) interviews, the facility failed to supervise a cognitively impaired resident from exiting the locked memory care unit of the facility unsupervised without staff knowledge for 1 of 2 residents reviewed for accidents (Resident #1). Resident #1 went through the adjoining bathroom to the neighboring room and removed a windowpane and exited through the window. Resident #1 walked approximately 2/10 mile after dark on a two-lane street with streetlights and no sidewalk. He was wearing pants, shirt, jacket, and shoes. Resident #1 was found across the three-lane road from the gas station/convenience store by a staff member. He was transported back to the facility by a law enforcement officer. There was the high likelihood of a serious adverse outcome for Resident #1 when he removed the heavy glass windowpane, exited through the window which was 79 inches from the ground, and walked unsupervised to the gas…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Kcited before2024-04-08 · tag F0600 — failed to protect residents from abuse and neglect — patternProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record reviews and staff, family member, Nurse Practitioner, Urology Surgeon, Wound Physician and Medical Doctor interviews the facility failed to protect a Resident's right to be free from neglect when the facility failed to identify the seriousness of a left swollen testicle, complete thorough and ongoing nursing assessments, schedule a urology appointment per the Nurse Practitioner's order which led to a delay in care and treatment for a serious medical emergency for 1 of 3 residents (Resident #1) reviewed for neglect. Resident #1 experienced a serious adverse outcome when an acute change in condition was noted on 03/11/24 with a blood pressure of 86/42 and weakness. The Resident was sent to the local emergency department where he was transferred to a hospital for a higher level of care and diagnosed with severe septic shock and urinary tract infection. An ultrasound showed no blood flow with necrotic changes to the left testicle and an orchiectomy (removal of the testicle) had to be performed. This practice affected 1 of 3 residents (Resident #1) reviewed for neglect.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Kcited before2024-04-08 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews and staff, family member, Nurse Practitioner (NP), Urology Surgeon and Wound Physician interviews the facility failed to identify the seriousness of decreased vascular flow to Resident #1's left testicle and complete and document thorough and ongoing nursing assessments of left testicle after [DATE] to determine the need for further medical attention. In addition, the Urology Consultation for evaluation of the Resident's left testicle was scheduled for [DATE] which further delayed the determination of what medical interventions were necessary. The Resident experienced an acute change in condition on [DATE] with a blood pressure of 86/42 (normal blood pressure range 120/80) and weakness. The Resident was sent to the local hospital emergency department (ED) and was then life flighted to a second hospital due to the need for a higher level of care and capabilities. The Resident was diagnosed with severe septic shock and urinary tract infection. A renal ultrasound showed an obstructing stone…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Jcited before2024-04-08 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews, and staff, Nurse Practitioner, and Medical Doctor interviews the facility failed to notify the Nurse Practitioner or the Medical Doctor when a Urology Consult was not able to be scheduled per the Nurse Practitioner's order after a CT (computed tomography) scan noted decreased vascular flow to Resident #1's left testicle. Resident #1 experienced serious adverse outcome after an acute change in condition was noted on 03/11/24 and was transferred to the hospital emergency department (ED), diagnosed with severe sepsis and underwent a left orchiectomy (removal of the testicle) on 3/12/24. This practice affected 1 of 3 residents (Resident #1) reviewed for notification. Immediate Jeopardy began on 02/23/24 when the facility failed to notify a medical provider that they were not able to schedule a urology consultation per the Nurse Practitioner's order for as soon as possible. Immediate jeopardy was removed on 04/05/24 when the facility implemented a credible allegation of immediate jeopardy…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2025-04-10 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews with the Nurse Practitioner, resident and staff, the facility failed to notify the physician when a one-time dose of methyl prednisolone (a steroid medication used to treat inflammatory conditions) was not administered as ordered for the treatment of an allergic reaction. The administration of methyl prednisolone was delayed five days for treatment of a rash that had worsened causing increased redness and hives, increased itching, and a low-grade fever for 1 of 1 resident reviewed for significant medication errors (Resident #1). Findings included: Resident #1 was admitted to the facility on [DATE] with diagnoses including heart failure, hypertension, and chronic pain. A review of the Nurse Practitioner (NP) progress note dated 3/5/25 revealed nursing reported Resident #1's rash had worsened, he had a low-grade fever, was very itchy and requested something stronger for a rash. The NP ordered a one-time dose of methyl prednisolone 40 mg intramuscular (IM) injection. A review…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2025-04-10 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews with the Nurse Practitioner, Director of Pharmacy Operations, resident and staff, the facility failed to have effective systems in place to ensure a one-time dose of an intramuscular injection of methylprednisolone (steroid) prescribed for the treatment of an allergic reaction was administered resulting in a five-day delay of it being administered. Resident #1 had an itchy rash which worsened and spread over his entire body, hives, and a low-grade fever. Resident #1 stated the rash was very itchy and he continuously scratched himself. This occurred for 1 of 1 resident reviewed for significant medication error (Resident #1). Findings included: Resident #1 was admitted to the facility on [DATE] with diagnoses including heart failure and chronic pain. A review of the nurse progress note revealed on 2/24/25 Resident #1 was evaluated by the Nurse Practitioner (NP) for an abscess. The NP's treatment plan included a new order for clindamycin (antibiotic) 300 milligrams (mg) every 6…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-05-15 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review and staff interviews, the facility failed to develop individualized, person-centered care plans that included areas of focus for smoking, exit-seeking behaviors, use of an elopement alarm device, and activities of daily living (ADL) for 3 of 28 sampled residents (Residents #58, #69 and #3). Findings included: 1. Resident #58 was admitted to the facility on [DATE] with diagnoses that included personal history of nicotine dependence, dementia with other behavioral disturbance, anxiety disorder, and depression. A Safe Smoking Screen assessment dated [DATE] revealed Resident #58 currently used tobacco, had no plans to stop smoking and required supervision while smoking. A Physician's Assistant (PA) admission progress note dated 11/14/25 revealed in part, Resident #58 was admitted to the facility on [DATE] following a hospitalization. The PA noted Resident #58 was admitted to the hospital from another skilled nursing facility (SNF) secondary to confusion and multiple attempts to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-05-15 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, record reviews and staff interviews, the facility failed to date medications when opened and remove expired and unlabeled medications from 4 of 4 medication carts reviewed for medication storage (Medication Carts 100/200/300/400).The findings included:Review of the facility's medication formulary dated 2025-2026 indicated to:- discard albuterol sulfate nebulization solution in 7 days after opening foil pouch,- discard fluticasone-vilanterol 42 days after opening foil tray,- discard budesonide inhalation solution 14 days after opening foil pouch.a. On 05/13/26 at 11:30 AM an observation was conducted of the 100-hall medication cart along with Nurse #2. The observation yielded one box of albuterol sulfate nebulization solution dated 04/15/26 that was available for use. The box contained one open and undated foil pouch of albuterol sulfate solution. The observation also yielded one open and undated fluticasone-vilanterol inhalation foil tray that was available for use. The dispensed date was 03/18/26.An interview was conducted with Nurse #2 on 05/13/26 at 11:30…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-05-15 · tag F0552 — isolatedEnsure that residents are fully informed and understand their health status, care and treatments.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff and Psychiatric Nurse Practitioner (NP) interviews, the facility failed to obtain consent and inform the resident or Responsible Party in advance of the risks and benefits of psychotropic medications prior to initiation for 2 of 5 residents reviewed for unnecessary medications (Resident #9 and Resident #58).The findings included: 1. Resident #9 was admitted to the facility on [DATE] with diagnoses that included vascular dementia and anxiety. Review of Resident #9's admission physician orders dated 01/13/26 revealed buspirone (antianxiety medication) 15 milligrams (mg) one tablet by mouth twice a day. The admission Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #9's cognition was moderately impaired. He displayed no behavioral symptoms and received antianxiety medications during the MDS assessment look-back period. Review of Resident #9's physician orders dated 02/08/26 indicated to increase buspirone to 15 mg one tablet by mouth three times a day. Review of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-15 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interviews, the facility failed to ensure code status information was accurate throughout the medical record and in locations designated by the facility for 1 of 1 resident reviewed for advance directives (Resident #63).Findings included:Resident #63 was admitted to the facility on [DATE].Review of the Code Status binder kept at the nurses' station on 05/11/26 at 3:45 PM revealed Resident #63 had a DNR form signed by the physician effective 03/27/25 with no expiration date. An advance directive care plan, revised 03/11/26, indicated Resident #63 was a full code. Interventions included: advanced directive would be honored as instructed and review the advance directive status periodically and as needed.Review of Resident #63's electronic medical record revealed an active physician's order dated 03/11/26 for full code.The admission Minimum Data Set (MDS) assessment dated [DATE] assessed Resident #63 with severe cognitive impairment.Review of the profile page in Resident #63's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-15 · tag F0636 — isolatedAssess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interviews, the facility failed to complete admission Minimum Data Set (MDS) assessments no later than 14 calendar days after the residents' admission (Residents #2 and #63) and failed to complete Care Area Assessments (CAA) comprehensively that addressed the underlying causes and contributing factors of the triggered care area (Residents #58 and #9) for 4 of 28 sampled residents. Findings included: 1. Resident #2 was admitted to the facility on [DATE]. Review of Resident #2's electronic medical record revealed an admission MDS assessment dated [DATE] that was marked as completed on 01/16/26. During an interview on 05/14/26 at 3:12 PM the MDS Coordinator verified Resident #2's admission MDS assessment was not completed within the regulatory timeframe. The MDS Coordinator explained she was out of work at the time and got behind on completing assessments. During an interview on 05/15/26 at 2:22 PM the Administrator explained admission MDS assessments should be completed within 14…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-15 · tag F0638 — isolatedAssure that each resident’s assessment is updated at least once every 3 months.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interviews, the facility failed to complete a quarterly Minimum Data Set (MDS) assessment within 14 days of the Assessment Reference Date (ARD, referring to the last day of the observation period) for 1 of 28 sampled residents reviewed (Residents #2). Findings included:Resident #2 was admitted to the facility on [DATE].Review of Resident #2's electronic medical record revealed a quarterly MDS assessment with an ARD of 04/03/26 that was marked as completed on 04/20/26.During an interview on 05/14/26 at 3:12 PM, the MDS Coordinator verified Resident #2's quarterly MDS assessment dated [DATE] was not completed within the regulatory time frame. The MDS Coordinator was unsure why Resident #2's MDS assessment was completed late and stated it was an oversight.During an interview on 05/15/26 at 2:22 PM, the Administrator explained quarterly assessments should be completed within 14 days of the ARD. She stated it was her expectation for MDS assessments to be completed and submitted within…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-15 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interviews, the facility failed to accurately code the Minimum Data Set (MDS) assessment in the areas of Preadmission Screening and Resident Review (PASRR) (Resident #6), alarms (Resident #58 and Resident #3) and current tobacco use (Resident #58) for 3 of 28 residents reviewed for accuracy of assessments.The findings included: 1. Resident #6 electronic medical record (EMR) included a Level II PASRR Determination Notification letter issued 09/12/2025 with no expiration date. Resident #6 was admitted to the facility on [DATE] with a cumulative diagnosis which included anxiety disorder, depression and bipolar disorder. Resident #6's admission MDS assessment dated [DATE] indicated Resident #6 was not currently considered by the state Level II PASRR process to have serious mental illness and/or intellectual disability or a related condition. An interview was conducted on 05/14/26 at 3:15 PM with the MDS Coordinator who completed Resident #6's admission MDS assessment. When asked…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-05-15 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff and resident interviews, the facility failed to revise a resident's care plan to indicate the development of a pressure ulcer for 1 of 3 residents reviewed for pressure ulcers (Resident #70).The findings included:Resident #70 was admitted to the facility on [DATE] with diagnoses that included stage III pressure ulcer to coccyx.Review of Resident #70's wound note dated 02/27/26 revealed he had a stage III pressure wound to his coccyx.Review of Resident #70's quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed he was cognitively intact. Resident #70 was coded for having one or more unhealed pressure ulcers/injuries and coded as having 2 stage II pressure ulcers with one that was present upon admission. Resident #70 was also coded as using a pressure reducing device for bed and was receiving pressure ulcer care.Review of Resident #70's care plan last updated on 04/10/26 revealed no care plan or interventions for pressure ulcers.During an interview with the MDS…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-05-15 · tag F0687 — failed to care for feet properly — isolatedProvide appropriate foot care.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review and staff interviews, the facility failed to ensure a resident's toenails were trimmed and podiatry services were arranged for 1 of 1 resident reviewed for foot care (Resident #69).Findings included:Resident #69 was admitted to the facility on [DATE] with diagnoses that included non-Alzheimer's dementia, depression, chronic obstructive pulmonary disease (COPD), muscle weakness, and history of falling.The quarterly Minimum Data Set (MDS) assessment dated [DATE] indicated Resident #69 had severe cognitive impairment. He displayed no behavioral symptoms or rejection of care and wandered 4 to 6 days. He required substantial/maximum assistance with toileting hygiene, shower/bathing, putting on/taking off footwear and required partial/moderate assistance with lower body dressing and personal hygiene. He was independent with ambulation without the use of an assistive device and had one fall with minor injury during the MDS assessment look-back period.Review of Resident #69's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-15 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews with staff, the Physician Assistant, and the Medical Director, the facility failed to implement an order for a urinalysis with reflex to culture (a two-step urine testing method) for 1 of 2 residents reviewed with symptoms of a urinary tract infection (Resident #27).The findings included:Resident #27 was admitted to the facility on [DATE] with cumulative diagnosis of multiple sclerosis (a chronic, progressive neurological disorder), neurogenic bladder, interstitial cystitis (a condition causing persistent pelvic pressure and bladder pain), anxiety disorder and depression.The admission Minimum Data Set (MDS) assessment dated [DATE] and the quarterly MDS assessment dated [DATE] revealed Resident #27 was cognitively intact, able to be understood and understand others and had an indwelling catheter.The care plan dated 11/05/25 indicated Resident #27 as having an indwelling catheter with nursing interventions to monitor, record and report to physician any signs and symptoms of a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 35 citations
- Potential for harm · D2026-05-15 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interviews with the resident, staff, Physician Assistant and Medical Director, the facility failed to provide pain management for a resident who reported acute, severe pain rated at a 8 out of 10 (0 meaning no pain and 10 meaning the worst pain experienced) during wound care treatment of a Stage 3 pressure ulcer. This deficient practice affected 1 of 3 residents reviewed for effective pain management (Resident #2).The findings included: Resident #2 was admitted to the facility on [DATE] with diagnoses including obstructive uropathy, cerebrovascular accident, diabetes mellitus, depression, moisture-associated skin damage (MASD) and other specified arthritis at multiple sites.A review of the admission Minimum Data Set (MDS) assessment dated [DATE] and the quarterly MDS assessment dated [DATE] revealed that Resident #2 was cognitively intact, did not display any behaviors, was able to make her needs known, received scheduled as needed (PRN) pain medication, had pain frequently and reported…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-15 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and staff interviews, the facility failed to maintain a complete and accurate medical record by not documenting a resident's elopement from the facility and not documenting a nurse assessment to check for injuries upon the resident's return for 1 of 3 residents reviewed for complete and accurate medical records (Resident #58). Findings included:Resident #58 was admitted to the facility's locked memory care unit on 11/12/25.A statement written as part of the facility's investigation by the Activity Assistant and dated 01/08/26 revealed in part, at approximately 5:05 PM when leaving the facility, Resident #58 was observed walking down the road and had reached a point in the road between a food pantry and a thrift store. The Activity Assistant pulled her car over, asked Resident #58 what she was doing and Resident #58 asked the Activity Assistant for a ride. Resident #58 got into the car and was taken back to the facility. The Activity Assistant asked Resident #58 to go into the facility with her to figure things out, Resident #58 complied with the request and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-15 · tag F0883 — failed to offer flu and pneumonia vaccines — isolatedDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interviews, the facility failed to document that a Resident or Responsible Party (RP) were provided education regarding the benefits and potential side effects of the influenza and pneumococcal immunization or if the Resident received the influenza and pneumococcal immunization or did not receive the vaccines due to a medical contradiction or refusal. In addition, there was no documentation that the Resident was offered the influenza and pneumococcal immunization. This occurred for 1 of 5 residents reviewed for immunizations (Resident #58).The findings included:A review of the facility's policy entitled Influenza Vaccination last revised 01/01/26 read in part that Influenza vaccinations will be routinely offered from October 1st through March 31st unless such immunization is medically contraindicated, the individual has already been immunized during this time period or refuses to receive the vaccine. Following assessment for potential medical contraindications, influenza…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-15 · tag F0887 — isolatedEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews and staff interviews, the facility failed to assess residents for eligibility and ensure residents were offered the COVID-19 vaccination for 3 of 5 residents reviewed for immunizations (Resident #2, Resident #6 and Resident #9).The findings included:A review of the facility's policy entitled COVID-19 Vaccination last revised 01/01/2026 read in part that COVID-19 vaccinations will be offered to resident as per Centers for Disease Prevention and Control (CDC) guidelines unless it is medically contraindicated, the individual has already been immunized or refuses to receive the vaccine. Following assessment for potential medical contraindications, COVID-19 vaccinations for residents may be administered in accordance with physician approved standing orders.a. Resident #2 was admitted to the facility on [DATE].Review of the quarterly Minimum Data Set assessment dated [DATE] revealed Resident #2 was cognitively intact and was coded Yes, for COVID-19 immunization being up to date.Review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-19 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, and staff and Physician Assistant (PA) interviews, the facility failed to transcribe on admission an order for surgical wound care and subsequently failed to provide care to the surgical wound as ordered by the physician for 1 of 3 residents reviewed for quality of care (Resident #1).The findings included:Review of Resident #1's hospital Discharge summary dated [DATE] revealed the following order: On the day of discharge (02/20/26) the physician opened up a small portion about 4 centimeters (cm) of the wound below the umbilicus that had some seropurulent drainage (a thin, watery, and cloudy wound exudate that appears yellowish or tan, often indicating an early or existing wound infection or inflammation) present. The discharge summary specified Resident #1 would need wet to dry dressing changes for that area of the wound with normal saline twice a day.Resident #1 was admitted to the facility on [DATE] following an exploratory laparotomy resulting in a colostomy (a surgical procedure that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-19 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, staff and Physician Assistant interviews, the facility failed to maintain a complete and accurate medical record related to a resident's abdominal incision and colostomy for 1 of 3 residents reviewed for complete and accurate medical records (Resident #1). The findings included:Resident #1 was admitted to the facility on [DATE] following an exploratory laparotomy resulting in a colostomy (a surgical procedure that creates an opening (stoma) in the abdominal wall, bringing a portion of the colon to the surface to divert stool into a replaceable pouch).Review of Resident #1's medical record from admission on [DATE] to discharge on [DATE] revealed there were no assessments of the Resident's abdominal incision or the new colostomy documented in the medical record.Resident #1 was discharged on 02/21/26.An interview was conducted with Nurse #1 via telephone on 03/18/26 at 3:55 PM who worked the day shift on 02/20/26 when Resident #1 was admitted to the facility. The Nurse explained that she…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-05-22 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, record reviews and staff and Consultant Pharmacist interviews, the facility failed to remove loose and unsecure pills of various shapes, sizes and colors, failed to remove expired and unlabeled medications, failed to remove discharged residents' medications from a medication cart and failed to secure medications in locked medication carts. These failures occurred on 4 of 4 medication carts (100 Hall, 200 Hall, 300 Hall and 400 Hall medication carts) and 1 of 1 medication room (the main medication room) reviewed for medication storage. The findings included: 1a. An observation of the 100-hall medication cart was made on 05/21/25 at 3:30 PM accompanied by Nurse #3. The cart yielded 14 loose pills of various shapes, colors and sizes in the bottom of the drawers. An interview conducted with Nurse #3 on 05/21/25 at 3:30 PM. The Nurse explained that it was the responsibility of the nurse on the cart to keep the medication carts clean and orderly. b. An observation of the 300-hall medication cart was made on 05/21/25 at 2:04 PM accompanied by Nurse #1. The cart…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-22 · tag F0636 — isolatedAssess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews and staff interviews, the facility failed to complete Care Area Assessments (CAA) comprehensively to address the underlying causes and contributing factors of the triggered areas for 1 of 2 residents reviewed for Activities of Daily Living and Indwelling Urinary Catheters (Resident #82). The findings included: Resident #82 was admitted to the facility on [DATE] with diagnoses that included spastic quadriplegic, cerebral palsy and neurogenic bladder. Review of Resident #82's 10/13/24 Minimum Data Set (MDS) assessment dated [DATE] revealed the Resident's cognition was moderately impaired and he required substantial to maximal assistance with his activities of daily living. The MDS also indicated Resident #82 had an indwelling urinary catheter. Review of Section V (CAA Summary) from the admission MDS dated [DATE] revealed the care area for activities of daily living for Resident #82. The MDS Coordinator who completed the assessment did not provide any information in the analysis of findings…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-22 · tag F0637 — isolatedAssess the resident when there is a significant change in condition
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interviews and record reviews, the facility failed to complete a significant change in status Minimum Data Set (MDS) assessment following hospice election for 1 of 1 resident reviewed for hospice (Resident #44). The findings included: Resident #44 was admitted to the facility on [DATE]. A medical record review revealed Resident #44 was admitted to hospice on 04/23/2025 with hospice admission diagnoses of dementia and failure to thrive. A review of Resident #44's MDS assessments revealed no significant change MDS assessment was completed after the resident was admitted to hospice services. A phone interview with the Remote MDS Nurse, who was responsible for the MDS assessments at the facility, at 9:17 AM on 05/22/2025 revealed if a resident went to hospice, then the resident should have a significant change MDS assessment completed. She further stated no significant change MDS assessment had been completed for Resident #44 and according to Resident Assessment Instrument (RAI) manual (a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-22 · tag F0638 — isolatedAssure that each resident’s assessment is updated at least once every 3 months.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interviews, the facility failed to complete a quarterly Minimum Data Set (MDS) assessment within 14 days of the Assessment Reference Date (ARD, referring to the last day of the observation period) for 1 of 23 residents reviewed for Resident Assessment (Resident #38). The findings included: Resident #38 was admitted to the facility on [DATE]. Review of Resident #38's electronic medical record revealed the following: -A quarterly Minimum Data Set (MDS) assessment with an ARD of 04/12/25 that was marked as completed on 05/15/25. An interview was conducted on 05/21/25 at 8:39 AM with the former MDS Nurse who stated that she was aware that she got behind on completing the MDS assessments in the required timeframes and explained that she was given other duties that took her away from her MDS responsibility. The former MDS Nurse reported when she asked the previous Administrator for some support with the MDS process she was denied. During an interview with the Director of Nursing (DON)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-22 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff and Nurse Practitioner (NP) interviews, the facility failed to change an indwelling urinary catheter as ordered for 1 of 1 resident reviewed for urinary catheters (Resident #82). The findings included: Resident #82 was admitted to the facility on [DATE] with diagnoses that included neurogenic bladder (a condition where bladder function is disrupted due to nerve damage or malfunction, leading to problems with bladder control and emptying). Resident #82 was discharged to home on [DATE]. Review of Resident #82's discharge summary from the hospital and physician orders dated 10/13/24 indicated to change the (indwelling urinary) catheter on 11/01/24. The admission Minimum Data Set (MDS) assessment dated [DATE] indicated Resident #82's cognition was moderately impaired and had an indwelling urinary catheter. Review of Resident #82's admission orders transcribed into the resident's medical record by Nurse #1 included an order to change the indwelling urinary catheter on 11/01/24. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-22 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, staff interviews, and record reviews, the facility failed to follow their Hand Hygiene and Enhanced Barrier Precautions policies when Nurse #2 did not perform hand hygiene prior to donning second pair of gloves and when she did not perform hand hygiene and don new gloves prior to reinserting a new disposable trach cannula. This deficient practice occurred for 1 of 2 staff members observed for infection control practices (Nurse #2). The findings included: The Enhanced Barrier Precautions (EBP) policy implemented on 07/2023 and reviewed/revised in 07/2024 revealed the following: an order for enhanced barrier precautions will be obtained for residents with any of the following: wounds (e.g. chronic wounds such as pressure ulcers, diabetic foot ulcers, unhealed surgical lines, urinary catheters, feeding tubes, tracheostomy/ventilator tubes, hemodialysis catheters, Peripherally inserted central lines, midline catheters) even if the resident is not known to be infected or colonized with a Multi-Drug Resistant Organism. A review of the hand hygiene policy implemented…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-10 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interviews, the facility failed to accurately code a Minimum Data Set assessment in the area of dental for 1 of 3 residents reviewed for accuracy of assessment (Resident #1). Findings included: Resident #1 was admitted to the facility on [DATE]. A review of the significant change Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #1's dental status was coded as unable to examine. During a phone interview on 4/9/25 at 4:59 PM the Administrator revealed the current MDS Coordinator was not employed when the significant change MDS was completed for Resident #1. The Administrator revealed the MDS Coordinator who completed and signed Resident #1's significant change MDS dated [DATE] worked remotely and no longer employed at that company and she was unable to provide their contact information. A joint phone interview was conducted on 4/10/25 at 10:26 AM with the Administrator and Director of Nursing (DON). The Administrator revealed it was the responsibility of the remote…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-10 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews with the Nurse Practitioner, Director of Dental Clinical Operations and staff, the facility failed to withhold antiplatelet medication per physician's order prior to a scheduled dental visit for tooth extractions which delayed the tooth extractions for 1 of 1 resident reviewed for providing care according to professional standards (Resident #1). Findings included: Resident #1 was admitted to the facility on [DATE] with diagnoses including heart failure, hypertension, and chronic pain. A review of Resident #1's current physician orders included aspirin 81 milligrams (mg) give one time a day prophylactic started on 5/3/24 with no end date. (Aspirin is the most commonly used oral antiplatelet drug.) The quarterly Minimum Data Set assessment dated [DATE] revealed Resident #1's cognition was intact and the current medications he was taking included an antiplatelet (helps prevent blood clots). A review of the Nurse Practitioner (NP) note dated 8/26/24 revealed Resident #1 was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-24 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, and staff, Nurse Practitioner (NP), Medical Director (MD) and Poison Control interviews, the facility failed to provide an environment free from a potential hazard when Sodium Polyacrylate (a super-absorbent powder used to absorb large volumes of liquids) and a glass of solidified fruit punch was left at the bedside within a resident's reach for 1 of 3 residents (Resident #1) reviewed for accidents. The findings included: Review of a bottle labeled Liqui-Loc, generically known as Sodium Polyacrylate, revealed it solidified (made solid) 1500 milliliters of blood and body fluids and contained 1.8 ounces. Resident #1 was admitted to the facility on [DATE] with diagnoses which included mild intellectual disability. Review of a quarterly Minimum Data Set (MDS) dated [DATE] revealed Resident #1 was severely cognitively impaired and exhibited no behaviors during the assessment period. Resident #1 required extensive assistance with bed mobility, was dependent for transfers, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-07 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, staff, and Nurse Practitioner interviews the facility failed to notify the medical provider of an allegation of alleged sexual abuse involving Resident #2. This affected 1 of 4 residents reviewed for abuse. The findings included: Resident #2 was admitted to the facility on [DATE]. Review of an initial allegation dated 07/25/24 at 9:16 PM read in part; staff alleged that Resident #1 stated he was sexually inappropriate with Resident #2. Resident #1 was placed on one-on-one supervision and investigation has been initiated. The report was electronically signed by the Administrator. Review of the daily schedule for 07/25/24 revealed that Nurse #4 and Nurse #5 were working the night shift. Nurse #4 was interviewed via phone on 07/31/24 at 5:53 PM who explained that she was not the nurse for Resident #1 or Resident #2 that night (07/25/24) but shortly after shift change Nurse Aide (NA) #3 and NA #4 came and stated that they needed to talk in private. The two NAs reported to Nurse #4 that while…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-07 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record reviews, resident, and staff interviews the facility failed to protect a resident's right to be free from resident-to-resident abuse when Resident #7 hit Resident #4 with a closed fist in the left eye after Resident #7 believed that Resident #4 was looking at inappropriate pictures on the shared facility computer located in the communal activity room. Resident #4 had a red area under his left eye and since the incident avoided Resident #7 and the use of the shared facility computer for approximately a week and a half which Resident #4 spent a lot of time on a daily basis. This affected 1 of 4 residents reviewed for abuse (Resident #4). The findings included: Resident #4 was admitted to the facility on [DATE] with diagnoses that included aphasia (inability to communicate verbally). Review of a care plan updated on 01/13/24 read, it is important to engage in daily routines that are meaningful. The goal read; Resident #4 will have opportunities to make decisions/choices related to/for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-07 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews, staff, Resident, family member and Police Detective interviews the facility failed to have systems in place to prevent illegal substances from entering the facility. This affected 2 of 3 residents (Resident #1 and Resident #3) reviewed for supervision to prevent accidents. The finding included: 1. Resident #3 was readmitted to the facility on [DATE] with diagnoses that included end stage renal disease requiring hemodialysis, diabetes mellitus, diabetic retinopathy and blindness. A review of Resident #3's care plan revised 01/19/23 revealed a vision impairment related to diagnosis of diabetic retinopathy and blindness with the goal to remain free from falls, injury and decreased socialization. The interventions utilized included giving verbal instructions and explanation, providing a clutter free environment and do not rearrange items in her room. Review of Resident #3's quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed the Resident was cognitively intact with highly…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-04-08 · tag F0867 — failed to act on quality-improvement findings — patternSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, record reviews and staff, family member, Nurse Practitioner, Urology Surgeon, Wound Physician, and Medical Doctor interviews, the facility's Quality Assessment and Assurance (QAA) committee failed to maintain implemented procedures and monitor interventions the committee put into place following the Complaint Survey on 07/12/23 and Recertification and Complaint Survey of 09/14/22. This failure was for 3 deficiencies that were originally cited in the areas of (F580) Notification of Change, (F600) Neglect and (F684) Quality of Care that were subsequently recited on the current Complaint Survey on 04/08/24. The repeat deficiencies during the three surveys of record showed a pattern of the facility's inability to sustain an effective QAA program. The finding included: This tag is cross referenced to: F-580: Based on record reviews, and staff, Nurse Practitioner, and Medical Doctor interviews the facility failed to notify the Nurse Practitioner or the Medical Doctor when a Urology Consult was not able to be scheduled per the Nurse Practitioner's order after a CT…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-02-22 · tag F0578 — failed to honor advance directives / code status — widespreadHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, staff interviews, and review of the facility's Advance Directive policy the facility failed to provide written advance directive information and/or opportunity to formulate an advance directive and also failed to ensure a residents code status election was evident and accurately documented in the medical record for 10 of 10 (Resident #7, #12, #25, #27, #50, #63, #67, #71, #73, and #84) residents reviewed for advance directive. Findings included: a. Resident #50 was admitted to the facility on [DATE]. Review of a physician order dated [DATE] read, Advanced care planning-goals of care refer to state form. The order did not explain where the form was kept. Review of the quarterly Minimum Data Set (MDS) dated [DATE] revealed that Resident #50 was severely cognitively impaired for daily decision making and had long/short term memory problems. A review of the facilities advanced directives book that was kept at the nursing station revealed a Medical Order for Scope of Treatment (MOST)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-02-22 · tag F0867 — failed to act on quality-improvement findings — widespreadSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record reviews and staff interviews, the facility's Quality Assessment and Assurance (QAA) committee failed to maintain implemented procedures and monitor interventions the committee put into place following the recertification and complaint surveys conducted on [DATE] and [DATE]. This failure was for 8 deficiencies that were originally cited in the areas of (F561) Self Determination, (F578) Request/Refuse/Discontinue Treatment/Formulate Advanced Directive, (F641) Accuracy of Assessments, (F656) Develop, Implement Comprehensive Care Plan, (F688) Increase/Prevent Decrease in ROM/Mobility, (F690) Bowel/Bladder Incontinence, Catheter, UTI, (F695) Respiratory/Tracheostomy Care and Suctioning, and (F761) Label/Store Drugs and Biologicals that were subsequently recited on the current recertification and complaint survey on [DATE]. The repeat deficiencies during three federal surveys of record showed a pattern of the facility's inability to sustain an effective QAA program. The findings include:…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-02-22 · tag F0561 — failed to honor residents' choices — patternHonor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, record review, interviews with residents and staff, the facility failed to honor residents' choice to eat their meals in the main dining room (Residents #2, #21, #22, #23, #51, and #53) for 6 of 6 sampled residents. The findings included: During a Resident Council group interview conducted on 02/21/24 at 9:52 AM, Resident #2, Resident #21, Resident #22, Resident #23, Resident #51, and Resident #53 all stated since the new corporation took over last year, they were not given the option to eat supper in the dining room during the week or lunch and supper on the weekends and they had brought up their concern during previous Resident Council meetings, most recently last month. The residents did state that on occasion, depending on who was the manager-on-call, they were able to eat lunch in the dining room on the weekends but not supper. The residents stated they were told a staff member had to be present in the dining room during the meal and there wasn't enough staff available which was why they had to eat in their rooms. Resident #2 and Resident #22 added when…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-02-22 · tag F0695 — failed to provide proper breathing / tracheostomy care — patternProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, and staff interviews the facility failed to secure a free standing oxygen cylinder in a resident room (Resident #27), failed to ensure an oxygen filter was free from dust and debris (Resident #63), failed to ensure oxygen was delivered at the prescribed rate (Resident #25 and Resident #73), and failed to ensure oxygen in use signage was noted in the residents' environment (Resident #8, Resident #10, Resident #25, Resident #63, and Resident #73). These practices occurred for 6 of 6 residents reviewed for respiratory care and services. Findings included: 1. Resident #27 was admitted to the facility on [DATE] with a diagnosis of asthma. The annual MDS dated [DATE] revealed Resident #27 was moderately cognitively impaired and required the use of oxygen. Resident #27's care plan dated 2/20/2024 revealed goals and interventions for use of oxygen. A record review revealed Resident #27 had an active order for oxygen to be administered at a rate of 2 liters per minute via nasal…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-02-22 · tag F0887 — patternEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interviews the facility failed to include documentation in the medical record of education regarding the benefits and potential side effects of the COVID-19 immunization for 3 of 5 (Resident #63, Resident #75, and Resident #84) residents reviewed for infection control. The findings included: a. Resident #63 was admitted to the facility on [DATE]. Review of the quarterly Minimum Data Set (MDS) dated [DATE] revealed that Resident #63 was moderately cognitively impaired. Review of Resident #63's medical record revealed no information that the Resident or legal representative was provided information about the benefits and potential side effects of the COVID-19 immunization. b. Resident #75 was admitted to the facility on [DATE]. Review of the quarterly MDS dated [DATE] revealed that Resident #75 was cognitively intact. Review of Resident #75's medical record revealed no information that the Resident or legal representative was provided information about the benefits and potential…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-22 · tag F0622 — isolatedNot transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, Guardian and staff interviews, the facility failed to provide written documentation which stated the reason the facility could not meet the resident's needs for 1 of 1 sampled resident (Resident #139). The findings included: Resident #139 was admitted to the facility on [DATE] with multiple diagnoses that included dementia unspecified severity without behavioral disturbance, bipolar disorder, persistent mood disorder, anxiety disorder, and paranoid schizophrenia. A care plan initiated on 09/01/23 indicated Resident #139 exhibits or has the potential to demonstrate verbal behaviors related to poor impulse control and at times, told untrue stories about his care, about staff members and had paranoid thoughts. Interventions included to monitor medical conditions that may contribute to verbal behaviors, evaluate the nature and circumstances of the verbal behavior, and gently remove the resident from the environment while speaking in a calm, reassuring voice. The quarterly Minimum Data Set…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-22 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interviews, the facility failed to accurately code an attempted gradual dose reduction of an antipsychotic medication and failed to code a level 2 PASARR (preadmission screening and resident review) for 1 of 5 residents reviewed for unnecessary medications (Resident #2) and 1 of 2 residents reviewed for PASARR (Resident #61). The findings included: 1. Resident #2 was admitted to the facility on [DATE] with diagnoses that included schizoaffective disorder, bipolar disorder, and major depressive disorder. Review of Resident #2's physician orders revealed the following physician orders: Aripiprazole 2 milligram tablet - give one half tablet by mouth one time a day for schizophrenia, with a start date of 06/07/23 and a discontinue date of 12/22/23. Review of Resident #2's pharmacy recommendations revealed a recommendation dated 12/18/23 that indicated Resident #2 was due for a gradual dose reduction for Aripiprazole 1 milligram started on 06/07/23. Per the recommendation, the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-22 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record reviews and interviews, the facility failed to develop a care plan in the area of Level II Preadmission Screening and Resident Review (PASRR) (Resident #61) and failed to implement the care plan in the area of range of motion (Resident #50) for 2 of 31 residents reviewed for care planning. The findings included: 1. Resident #61 was admitted to the facility on [DATE] with diagnoses that included schizophrenia and post traumatic stress disorder. A review of Resident #61's medical record revealed a Level II PASRR Determination Notification letter dated 04/11/22 which indicated that Resident #61 had a Level II PASRR number ending in a B which was indicative of a PASRR Level II determination with no limitation on the timeframe. The results of the determination of a Level II PASRR were used for formulating a determination of need, an appropriate care setting and a set of recommendations for services to help develop Resident #61's care plan. A review of Resident #61's care plan last…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-22 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, and staff interviews the facility failed to provide a shower, shave, clean, and trim a dependent resident's fingernails for 1 of 7 residents reviewed for activities of daily living (ADL) (Resident #63). Findings included: Resident #63 was admitted to the facility on [DATE] with diagnoses which included muscle weakness and unsteadiness on feet. The quarterly Minimum Data Set (MDS) dated [DATE] revealed Resident #63 was moderately cognitively impaired and was totally dependent for toileting, showering, bathing, and personal hygiene. Resident #63's care plan dated 2/6/2024 revealed goals and interventions for ADL care which included substantial assistance for grooming and personal hygiene. A record review for Resident #63 revealed he was scheduled for showers two times per week on Monday and Wednesday nights. The last documented shower was on 1/22/2024. A review of Resident #63's shower sheet dated 2/19/2024 indicated that Resident #63 had received a shower, shave, and nail…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-22 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, and staff interviews the facility failed to apply a resting hand splint as directed by the functional maintenance program for 1 of 2 residents reviewed for range of motion (Resident #50). The findings included: Resident #50 was admitted to the facility on [DATE] and readmitted to the facility on [DATE] with diagnosis that included hemiplegia. Review of an active care plan revised on 11/17/22 read, Resident #50 requires assistance with activity of daily living care related to vascular dementia. The interventions listed included right resting hand splint may wear up to 8 hours per day. Review of the quarterly Minimum Data Set, dated [DATE] revealed that Resident #50 was severely cognitively impaired for daily decision making and had no behaviors or rejection of care. Resident #50 required limited to extensive assistance with activities of daily living and received no restorative splinting assistance. Review of a functional maintenance program dated 01/22/24 through 02/19/24…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-22 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, and staff interviews the facility failed to keep an indwelling catheter bag off the floor to decrease the risk of infection and secured the tubing to prevent irritation for 1 of 1 resident reviewed with a catheter (Resident #84). The findings included: Resident #84 was admitted to the facility on [DATE] with diagnosis that included neuromuscular dysfunction of the bladder. A physician order dated 12/21/23 read, perform catheter care everyday shift and night shift and as needed, change indwelling catheter when leaking or occluded. The comprehensive admission Minimum Data Set (MDS) dated [DATE] revealed that Resident #84 was severely cognitively impaired, had no behaviors or rejection of care and required an indwelling catheter. A care plan initiated on 01/02/24 read, Resident #84 required a catheter due to neurogenic bladder. The interventions included: monitor for skin irritation and report as indicated and keep catheter bag off the floor. An observation of Resident #84 was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-22 · tag F0700 — isolatedTry different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, and staff interviews the facility failed to complete a bed rail assessment to determine the need for bed rail use for 1 of 1 sampled resident (Resident #41). Findings Included: Resident #41 was admitted to the facility on [DATE] with diagnoses that included vascular dementia and insomnia. The quarterly Minimum Data Set (MDS) dated [DATE] assessed Resident #41 with severe cognitive impairment. Resident #41 was dependent on staff assistance for bed mobility with rolling left and right and bed rails were not used as a restraint. An observation on 02/19/24 at 10:41 AM revealed Resident #41 lying in bed with bilateral quarter bed rails in the up position. Review of Resident #41's electronic medical record on 02/20/24 revealed the last completed bed rail assessment was dated 02/17/22. There were no further bed rail assessments completed for the use of the bilateral quarter bed rails. Additional observations conducted on 02/20/24 at 2:41 PM and 02/21/24 at 3:20 PM revealed Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-22 · tag F0725 — failed to have enough nursing staff — isolatedProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, record review and interviews with residents and staff, the facility failed to provide sufficient nursing staff to ensure residents choices were honored for eating meals in the main dining room, bathing and personal hygiene was provided as needed and resting hand splints were applied as directed for 8 of 15 sampled residents (Residents #2, #21, #22, #23, #50, #51, #53, and #63) reviewed for choices and activities of daily living. This tag is cross-referenced to: F561: Based on observations, record review, interviews with residents and staff, the facility failed to honor residents' choice to eat their meals in the main dining room (Residents #2, #21, #22, #23, #51 and #53) for 6 of 6 sampled residents. F 677: Based on observations, record review, and staff interviews the facility failed to provide a shower, shave, clean, and trim a dependent resident's fingernails for 1 of 7 residents reviewed for activities of daily living (ADL) (Resident #63). F 688: Based on observations, record review, and staff interviews the facility failed to apply a resting hand splint…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-22 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, record reviews and staff interviews the facility failed to store schedule III and IV controlled medications in a locked compartment in the refrigerator in 1 of 1 medication room reviewed for medication storage. The finding included: On 02/21/24 at 3:10 PM an observation was made of the Main Medication room along with Nurse #4. The Nurse opened the refrigerator door to find a clear affixed box that contained 22 tablets of Marinol (a scheduled III controlled substance which means it has a low to moderate abuse potential) and 2 vials of Ativan (a scheduled IV controlled substance which means it carries a risk for abuse, addiction and dependence) stored in the clear box. The box was able to be opened without using a key to unlock the lock on the box. An interview was conducted with Nurse #4 on 02/21/24 at 3:10 PM who explained that both the combination lock on the outside of the refrigerator and the clear box inside the refrigerator that stored the Marinol and Ativan should have been locked. She continued to explain that the clear box inside the refrigerator was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-22 · tag F0883 — failed to offer flu and pneumonia vaccines — isolatedDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, and resident and staff interviews the facility failed to included documentation in the medical record of education regarding the benefits and potential side effects of the Influenza immunization for 2 of 5 (Resident #63, Resident #84) residents reviewed and failed to include documentation in the medical record of education regarding the benefits and potential side effects of the Pneumococcal immunization for 2 of 5 residents reviewed (Resident #63 and Resident #75). The findings included: 1. Resident #63 was admitted to the facility on [DATE]. The quarterly Minimum Data Set (MDS) dated [DATE] revealed that Resident #63 was moderately cognitively impaired for daily decision making. The MDS also indicated that Resident #63 had not received the influenza vaccine in the facility for this flu season and the reason indicated that it was not offered, and he was up to date with his Pneumococcal vaccine. A review of Resident #63's medical record revealed that there was no information in the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · B2024-02-22 · tag F0644 — patternCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, and resident and staff interviews, the facility failed to request a Preadmission Screening and Resident Review (PASARR) for a resident with a change in condition regarding his depression for 1 of 1 resident reviewed for PASARR (Resident #19). The findings included: Resident #19 was admitted to the facility on [DATE] with diagnoses that included major depressive disorder, anxiety disorder, and bipolar disorder. Review of Resident #19's quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed he had moderate cognitive impairment. No moods or behaviors were noted. Review of Resident #19's psychological progress notes written by the psychological physician revealed the following note dated 12/27/23: Admits to daily depression today without thoughts of self-harm or suicide. Admits to increased sleep during the day and decreased at night. Discussed trial of low dose [sertraline] for depression/anxiety and sleep control but he denies, stating that he doesn't like medication. He would…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$337,573 in federal fines across 4 penalties. 1 Medicare payment denial on record.
- $22,345 — penalty dated 2026-03-19
- $102,102 — penalty dated 2025-04-10
- $16,055 — penalty dated 2024-09-27
- $197,071 — penalty dated 2024-02-22
- Medicare payment denial — starting 2025-05-08 for 36 days
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to SIMCHA HYMAN & NAFTALI ZANZIPER — 79 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 2.6 | -1.6 vs chain |
| Health inspection | 1 of 5 | 2.7 | -1.7 vs chain |
| Staffing | 2 of 5 | 2.2 | -0.2 vs chain |
| Quality measures | 2 of 5 | 3.4 | -1.4 vs chain |
The other 78 homes this chain runs (chain average 2.6★, per CMS)
Showing 40 of 78; lowest-rated first.
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| COALITION GROUP LLC | Organization | DIRECT OWNERSHIP INTEREST | since 07/01/2023 |
| HC FAMILY TRUST | Organization | INDIRECT OWNERSHIP INTEREST; TRUSTEE OF THE SNF | since 07/01/2023 |
| PPG EE GROUP LLC | Organization | INDIRECT OWNERSHIP INTEREST | since 07/01/2023 |
| SHNZ HOLDINGS LLC | Organization | INDIRECT OWNERSHIP INTEREST | since 07/01/2023 |
| ZANZIPER FAMILY TRUST | Organization | INDIRECT OWNERSHIP INTEREST; TRUSTEE OF THE SNF | since 07/01/2023 |
| EMANUEL, YOSEF | Individual | INDIRECT OWNERSHIP INTEREST | since 07/01/2023 |
| ALLIANCE HEALTH GROUP LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 03/11/2025 |
| EDWARDS, BRENDA | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 07/01/2023 |
| PIAZZA, MICHAEL | Individual | ADP OF THE SNF | since 07/01/2023 |
CMS files one row per role, so the 13 rows in the source record cover these 9 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.
6 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 85% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $475K paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in NC
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the North Carolina Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 345261. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-05-15, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.