Magnolia Creek Nursing And Rehabilitation
1992 Hwy 51 S, Covington, TN 38019 · For profit - Individual · 156 certified beds · (901) 476-1820 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has a citation for mishandling residents’ money or property (F0569)
- inspectors cited 1 immediate-jeopardy problem — the most serious level
- a high number of inspection citations overall (28) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $16,985 in federal fines (most recent 2025-08-12)
- its facility-reported quality-measure score sits well above its independent inspection score
- its independent health-inspection rating is low (1/5)
- its payroll-based staffing rating is low (2/5)
- about 36% of its spending goes to commonly-owned related companies
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 2 of 5 |
| Quality measuresSelf-reported by the facility | 4 of 5 |
Worth a closer look. This home's quality-measure rating runs 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 4 of 5 |
| Long-stay residentspeople who live here | 4 of 5 |
| Short-stay residentsrehab / post-hospital | 4 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 5.6% | 14.0% | 15.4% | better |
| Long-stay residents who lose too much weight | 0.3% | 6.1% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.0% | 0.7% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 2.2% | 1.8% | 2.0% | worse |
| Long-stay residents with depressive symptoms | 0.0% | 13.8% | 6.5% | check this* — see note marked star below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 4.6% | 3.4% | 3.3% | worse |
| Long-stay residents whose ability to walk worsened | 6.0% | 17.2% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 23.2% | 31.7% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 97.5% | 94.5% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 9.7% | 5.0% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 5.7% | 20.0% | 21.2% | better |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 4.5% | 16.8% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 0.7% | 1.7% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 89.0% | 79.8% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 20.0% | 22.6% | 22.6% | better |
| Short-stay residents with an outpatient ER visit | 5.7% | 11.2% | 12.0% | better |
| Long-stay hospitalizations per 1,000 resident days | 2.63 | 1.67 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 2.97 | 1.56 | 1.80 | worse |
* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
37.8% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that worse than the national rate. This is CMS’s risk-adjusted rate over 101 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Therapy staffing: this home’s payroll records show 0.26 therapist hours per resident per day in 2026Q1 — more than 38% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 25% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 37.8%CMS range 28.3–47.3 | 51.5% | Oct 2022–Sep 2024 | worse than U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 14.0%CMS range 10.6–18.5 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 96.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 8.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 4.0% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 9.1%CMS range 5.4–13.3 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.37 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 156 beds and averages 89.6 residents a day — about 57% occupied, or roughly 66 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.30 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.44 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.61 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 2.96 hrs/resident/day on weekends vs 3.44 on weekdays — 14% thinner on weekends. RN hours go from 0.50 to 0.27 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 39% is about the same as the national median of 45%. 1 administrator has left in the past year.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
28 citations, most serious first. The 13 most serious are shown; the remaining 15 are one tap away and print in full.
- Immediate jeopardy · Jcited before2025-08-12 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on facility policy review, ANA's [American Nurses Association] Principles for Nursing Documentation, review, job description review, medical record review, Neuro (Neurological) Check Assessment Form review, and interviews the facility failed to ensure treatment and care was provided in accordance with professional standards of practice, the comprehensive care plan and the resident's goals for care. The facility failed to promptly identify and intervene for an acute change in condition for 1 of 3 (Resident #1) sampled residents reviewed for quality of care. The facility's failure to ensure a resident received appropriate assessments and interventions resulted in Immediate Jeopardy when on [DATE] Resident #1 was noted to have a raised area on his left forehead. Nursing staff notified the contracted telehealth provider and failed to give complete, relevant, and accurate information resulting in Resident #1 remaining in the facility for 7 hours and 36 minutes before being transferred to the emergency room for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2021-12-09 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on policy review, medical record review, observation, and interview, the facility failed to revise the Care Plan to reflect the residents' current status for 3 of 27 sampled residents (Resident #11, #20, and #56). The facility's failure to revise the Care Plan with appropriate interventions resulted in actual harm when Resident #56 sustained a fall which resulted in a fracture (broken bone) to the left femur (large upper bone in the leg). Findings include: Review of the facility's policy titled, Falls Management Program Guidelines, dated 12/1/2018, revealed .Should the Resident experience a fall the attending nurse shall complete a post fall assessment. This includes .interventions to reduce the risk of repeat episodes and a review by the IDT [Interdisciplinary Team] to evaluate thoroughness of the investigation and appropriateness of the interventions .The care plan should be updated to reflect, any new or change in interventions . Review of the facility's undated policy titled, Care Planning -…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2021-12-09 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on policy review, medical record review, observation, and interview, the facility failed to implement appropriate interventions to prevent falls and injury for 1 of 7 sampled residents (Resident #56) reviewed for accidents. The facility's failure to provide appropriate interventions resulted in actual harm when Resident #56 sustained a fall which resulted in a fracture (broken bone) of the left femur (large upper bone of the leg). The findings include: Review of the facility's policy titled, Falls Management Program Guidelines, dated 12/1/2018, revealed .strives to maintain a hazard free environment, mitigate fall risk factors and implement preventative measure .recognizes even the most vigilant efforts may not prevent all falls and injuries. In those cases, intensive efforts will be directed toward minimizing or preventing injury .DEFINITION: A fall is considered to be .an unintentionally coming to rest on the ground, floor, or lower level, but not as a result of an overwhelming external force .An episode…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-09-17 · tag F0569 — isolatedNotify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on policy review, medical record review, review of the resident trust accounts, and interview, the facility failed to refund the resident's funds within 30 days of death or discharge for 1 of 1 (Resident #103) sampled residents reviewed for personal fund account statements. The findings include: 1. Review of the undated facility policy titled, .Conveyance of Funds Upon a Resident's Death., revealed .Purpose.To ensure conveyance of funds upon a resident's death are consistent with applicable legal requirements and standards of practice.Within thirty (30) days of the death of the resident, the company will convey the deceased resident's personal funds and a final accounting of those funds to the individual or probate jurisdiction administering the resident's estate. 2. Review of the medical record revealed Resident #103 was admitted to the facility on [DATE], with diagnoses including Alzheimer's Disease, Diabetes Mellitus, and Dysphagia (difficulty swallowing foods or liquids). Review of the significant…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-09-17 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on policy review, medical record review, observation, and interview, the facility failed to ensure the environment was free from accident hazards when unsecured sharps were in 1 of 46 (Resident #5 and #20) sampled residents' bathrooms and failed to complete fall assessment documentation for 1 of 3 (Resident #10) residents sampled for falls. The findings include: 1. Review of the facility policy titled, Accidents and Supervision, dated 6/1/2025, revealed .resident environment will remain as free of accident hazards.Environment refers to any environment or area in the facility that is frequented by or accessible to the residents, including (but not limited to) the residents' rooms, bathrooms.Hazards refers to elements of the resident environment that have the potential to cause injury. Review of the facility policy titled, Falls, dated 6/2025, revealed .Falls Management Program Guidelines .Should the Resident experience a fall the attending nurse shall complete a post fall assessment . 2. Review of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-09-17 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation, and interview, the facility failed to provide appropriate treatment and services when staff failed to follow physician's orders for 1 of 2 (Resident #10) sampled residents reviewed for urinary tract infections (UTIs). The findings included: Review of the medical record revealed Resident #10 was admitted to the facility on [DATE], with diagnoses including Dementia, Chronic Kidney Disease, Diabetes, and Schizophrenia. Review of the significant change Minimum Data Set (MDS) assessment dated [DATE], revealed a Brief Interview for Mental Status (BIMS) score of 9, which indicated Resident #10 was moderately cognitively impaired. Review of the progress notes dated 9/9/2025, revealed .Resident [Resident #10] c/o [complains of] of burning when urinating, this nurse spoke to NP [Nurse Practitioner] about residents concern. NP ordered urine culture. Resident .temp. [temperature] 98.3. RP [Responsible Party] notified and agrees . Review of the Physician's Orders dated 9/9/2025, revealed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-09-17 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on policy review, medical record review, and interview, the facility failed to ensure staff were accurately administering medications per Physician's Orders and to meet professional standards of practice for 2 of 5 (Residents #38 and #64) residents reviewed for unnecessary medications. The findings include: 1. Review of the facility policy titled Medication Administration, dated 2/20/2024, revealed Medications are administered .as ordered by the physician .compare the medication .to the MAR [Medication Administration Record] to verify .medication dose . 2. Review of the medical record revealed Resident #38 was admitted to the facility on [DATE], with diagnoses including Anemia, Diabetes, and Arthritis due to other bacteria, unspecified joint. Review of the Physician Order Report dated 8/17/2025-9/17/2025, revealed .micafungin [antifungal] 100 mg [milligrams] . Review of the View Prescription Order, dated 9/10/2025, revealed Micafungin .Pharmacy Directions .INFUSE 100ML [milliliters] (100 MG DOSE) .OVER 60…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-09-17 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — the official record, unedited, may be distressing
Based on policy review, medical record review, observation, and interview, the facility failed to ensure medications were properly stored when expired medications were found in 1 of 9 (Medication Cart #3) medication storage areas. The findings include: 1. Review of the facility policy titled, Medication Storage, dated 2/2/2025, revealed .It is the facility policy to ensure all medications .will be stored in accordance to the manufacturer's recommendations.All drugs and biologicals will be stored in locked compartments.under proper temperature controls. 2. During an observation and interview at Medication Cart #3 on 9/17/2025 at 7:40 AM, revealed 5 unopened foil packs of Ipratropium (used to help breathing) 0.2 percent (%) with 5 vials in each pack with an expiration date of 7/2025. Registered Nurse (RN) B confirmed expired medication should not be in the medication cart. During an interview on 9/17/2025 at 8:17 AM, the DON confirmed expired medications should not be on the medication cart.
- Potential for harm · Dcited before2025-09-17 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on policy review, medical record review, observation, and interview, the facility failed to ensure practices to prevent the potential spread of infection were maintained when 2 of 5 nurses (Registered Nurse (RN) A and RN D) failed to disinfect reusable resident equipment for 2 of 8 (Resident #82 and #85) residents observed and when 2 of 5 nurses (RN D and Licensed Practical Nurse (LPN) F) failed to perform hand hygiene during medication administration. The findings include: 1. Review of the facility policy titled, Cleaning and Disinfection of Resident-Care Equipment, revealed .Reusable resident-care equipment .Reusable multiple-resident items .are items that may be used multiple times for multiple residents. Examples include stethoscopes, blood pressure cuffs .Multiple-resident used equipment shall be cleaned and disinfected after each use . Review of the facility policy titled, Medication Administration, dated 2/2024, revealed .Wash hands prior to administering medication . Review of the facility policy…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-09-17 · tag F0921 — failed to keep a safe, functional, sanitary building — isolatedMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on policy review, medical record review, observation, and interview, the facility failed to ensure a safe and functional environment when toilets were not securely fastened to the floor in 4 of 46 occupied resident's bathrooms affecting 6 of 94 (Resident #5, #20, #29, #54, #61, #78) residents. The findings include: 1. Review of the facility policy titled, Safe and Homelike Environment, dated 6/1/2025, revealed .the facility will provide a safe, clean, comfortable and homelike environment.ensuring that the resident can receive care and services safely.maximizes resident independence and does not pose a safety risk. 2. Review of the medical record revealed Resident #5 was admitted to the facility on [DATE], with diagnoses including Diabetes, Bipolar Disorder, Depression, and Pain. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE], revealed a Brief Interview for Mental Status (BIMS) score of 13, which indicated Resident #5 was cognitively intact. Resident #5 required supervision or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-08-12 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on facility policy review, signed Job Description review, medical record review, and interview, the facility failed to ensure an injury of unknown origin was reported to the State Survey Agency (SSA) for 1 of 10 (Resident #1) sampled residents reviewed for abuse. The facility also failed to report the results of a thorough investigation for abuse within 5 working days to the SSA. The findings include: Review of the facility policy titled, Abuse, Neglect and Exploitation, revised 5/2025, revealed .It is the policy of this facility to provide protections for the health, welfare and rights of each resident by developing and implementing written policies and procedures that prohibit and prevent abuse, neglect.Abuse.includes the deprivation by an individual, including a caretaker, of goods or services that are necessary to attain or maintain physical, mental, and psychosocial well-being.Neglect means failure of the facility, its employees, or service providers to provide goods and services to a resident that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-12 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on the facility policy review, signed Job Description review, medical record review, and interview, the facility failed to investigate an injury of unknown origin for 1 of 10 (Resident #1) sampled residents reviewed for abuse. The findings include: Review of the facility policy titled, Abuse, Neglect and Exploitation with a revision date of 5/2025, revealed .It is the policy of this facility to provide protections for the health, welfare and rights of each resident by developing and implementing written policies and procedures that prohibit and prevent abuse, neglect.Abuse.includes the deprivation by an individual, including a caretaker, of goods or services that are necessary to attain or maintain physical, mental, and psychosocial well-being.The facility will develop and implement written policies and procedures .to investigate any such allegations; and .Include training for new and existing staff on activities that constitute abuse .reporting procedures, and dementia management .Training topics will…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-08-12 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on the American Nurses Association (ANA)'s Principles for Nursing Documentation review, facility policy review, medical record review, and interview, the facility failed to ensure medical records were complete and accurately documented for 1 of 7 (Resident #1) sampled residents reviewed. The findings include: Review of the ANA's Principles for Nursing Documentation dated 2010, revealed .Nurses document their work and outcomes for a number of reasons: the most important is for the communicating within the health care team .Nurses and other health care providers aim to share information about patients and organizational functions that is accurate, timely, contemporaneous, concise, thorough, organized, and confidential .Foremost of such electronic documentation is the electronic health record (EHR), provides an integrated, real-time method of informing the health care team about the patient status. Timely documentation of the following types of information should be made and maintained in a patient's EHR to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 15 citations
- Potential for harm · F2021-12-09 · tag F0809 — failed to serve meals on a reasonable schedule — widespreadEnsure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on policy review, observation, and interview, the facility failed to deliver meal trays to residents in a timely manner which resulted in delayed mealtimes on 5 of 5 halls (100 Hall, 200 Hall, 300 Hall, 400 Hall, and the Rehabilitation Hall). This failure had the potential to affect 98 of the 100 residents who received a meal tray. The findings include: Review of the facility's policy titled, Frequency of Meals, dated 7/2017, revealed .Meals will be served .to help assure that residents receive nutritional requirements. The following meal times have been established by our facility for residents: Breakfast 7 AM [7:00 AM] Start .Lunch 11 AM [11:00 AM] Start .Dinner 5 PM [5:00 PM] Start . Observation of the Rehabilitation Hall meal cart revealed the cart was delivered to the unit on 12/6/2021 at 6:19 PM (1 hour and 19 minutes late). Observation of the 300 Hall meal cart revealed the cart was delivered to the 300 Hall on 12/6/2021 at 6:30 PM (1 hour and 30 minutes late). Observation of the 100/400 Hall meal cart revealed the cart was delivered to the 100/400 Hall on 12/6/2021 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2021-12-09 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on Centers for Medicare and Medicaid Services (CMS) guidelines, policy review, Staff Screening Tool review, Daily Schedule Report review, and Timecard Detail review, observation, and interview, the facility failed to ensure practices to prevent the spread of infection were maintained when 3 of 7 nurses (Licensed Practical Nurse (LPN) #4 and #8, and Unit Manger #2) failed to perform proper hand hygiene during medication administration and discarded a needle into the trash for 3 of 8 sampled residents (Resident #2, #67, and #252) reviewed for medication pass observations and failed to follow Centers for Disease Control (CDC) Infection Control guidelines to ensure all staff who enter the facility completed the screening process for the prevention and potential spread of COVID 19 when 28 of 108 staff members (Registered Nurse (RN) #1 and #2, LPN #1, #2, #3, #4, #5, #6, #7, #8, Certified Nurse Assistant (CNA) #1, #2, #3, #4, #5, #6, #7, #8, #9, #10, #11, #12, #13, #14, and #15, Housekeeper #1 and #2, and Laundry Technician #2) failed to complete the screening log prior to working…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2021-12-09 · tag F0569 — patternNotify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident personal funds accounts review, policy review, medical record review, and interview, the facility failed to notify the family and/or resident when the amount in the resident's account exceeded the eligibility limit for 7 of 64 residents (Resident #6, #12, #34, #38, #48, #53, and #75) personal fund account statements reviewed. The findings include: Review of the facility's policy titled, Resident Personal Funds,dated 3/21/2021, revealed .The facility must notify each resident that receives Medicaid benefits: a. When the amount in the resident's account reaches $200 less than the SSI [Social Security Income] resource limit for one person b. If the amount in the account, in addition to the value of the resident's other nonexempt resources, reaches the SSI resource limit for one person, the resident may lose eligibility for Medicaid or SSI . Review of the medical record, revealed Resident #6 was admitted to the facility on [DATE] with diagnoses of Mild Intellectual Disabilities, Peripheral Disease,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2021-12-09 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on policy review, observation, and interview, the facility failed to ensure the environment was clean, comfortable, and sanitary when overbed tables were in disrepair in 8 of 80 resident rooms (room [ROOM NUMBER], #18, #204, #208, #209, #211, #212, and #213) observed. The findings include: Review of the facility's policy titled, Maintenance Service, revised 12/2009, revealed .Maintaining the building in good repair and free from hazards . Observation during initial tour on 12/6/2021 beginning at 9:05 AM, revealed the following: a. room [ROOM NUMBER] A-an overbed table with peeling vinyl and the wood was visible. b. room [ROOM NUMBER] A and B-the overbed tables had peeling vinyl. c. room [ROOM NUMBER] A and B-the overbed tables had peeling vinyl and the wood was visible. d. room [ROOM NUMBER] A and B-the overbed tables were missing part of the vinyl and the wood was visible. e. room [ROOM NUMBER] B-overbed table with peeling vinyl and the wood was visible. f. room [ROOM NUMBER] A and B-the overbed tables…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2021-12-09 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the Medications with Shortened Expiration Dates, policy review, observation, and interview, the facility failed to ensure medications were stored properly in 5 of 11 medication carts (Rehab (Rehabilitation) Unit Medication Cart #5, Rehab Unit Medication Cart #6, Heritage Way Medication Cart #2, Heritage Way Medication Cart #1, and Memory Care Unit Medication Cart #3) and 1 of 6 nurses (Unit Manager #2) failed to ensure medications were not left unattended and out of sight during medication pass observations. The findings include: Review of the MEDICATIONS WITH SHORTENED EXPIRATION DATES provided by MED PASS, revealed Fluticasone/salmeterol (Advair) expires 30 days after removing from the protective wrap, Combivent expires 3 months after the first actuation, Incruse expires 6 weeks after opening the foil tray, Serevent expires 6 weeks after removal from the moisture protective overwrap, Pulmicort expires 6 weeks after removal from the aluminum pouch, Spiriva expires 3 months after the first…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2021-12-09 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to provide hand hygiene for residents before dining for 5 of 98 residents (Resident #16, #52, #200, #201, and #202) reviewed during dining observations. The findings include: Observation in the resident's room on 12/6/2021 at 11:45 AM, revealed Resident #16 was served his lunch tray and was observed eating his lunch with his fingers. The Certified Nursing Assistant (CAN) did not encourage the resident to perform hand hygiene and did not offer to perform hand hygiene for Resident #52 prior to eating his meal. Observation in the resident's room on the Isolation Unit on 12/6/2021 at 6:05 PM, Registered Nurse (RN) #4 placed a Styrofoam dinner tray on Resident #200's overbed table. The RN did not encourage the resident to perform hand hygiene and did not offer to perform hand hygiene for Resident #200 prior to eating the meal. Observation in the resident's room on 12/6/2021 at 6:40 PM, revealed Resident #52 was served his meal tray and was observed eating lunch with his fingers. The CNAs did not encourage the resident to perform…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-12-09 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on policy review, medical record review, observation, and interview, the facility failed to provide care for residents in a manner that maintained or enhanced dignity for 2 of 2 sampled residents (Resident #41 and #251) observed with an indwelling urinary catheter. The findings include: Review of the facility's policy titled, Quality of Life-Dignity, revised 8/2009, revealed .Each resident shall be cared for in a manner that promotes and enhances quality of life, dignity, respect and individuality .Helping the resident to keep urinary catheter bag covered . Review of the medical record, revealed Resident #41 was admitted to the facility on [DATE] with diagnoses of Diabetes, Protein Calorie Malnutrition, Urinary Tract Infection, Hypertension, Obstructive and Reflux Uropathy (blockage of the urinary tract), Neuropathic Bladder, and Heart Failure. Review of the Physician's Orders dated 11/1/2021, revealed .Foley Catheter 18 Fr [French] with 10 cc [centimeters] bulb d/t [due to] Neurogenic bladder . Review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-12-09 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on policy review, medical record review, observation, and interview, the facility failed to provide interventions to protect other vulnerable residents from further abuse during an investigation of an altercation for 1 of 5 sampled residents (Resident #10) reviewed for abuse. The findings include: Review of the facility's policy titled, Abuse, Neglect and Exploitation, dated 9/3/2020, revealed .Protection of Resident .facility will make efforts to ensure all residents are protected from physical and psychosocial harm during and after the investigation . Review of the medical record, revealed Resident #10 was admitted to the facility on [DATE] with diagnoses of Dementia with Behavioral Disturbance, Unsteadiness on Feet, and Parkinson's Disease. Review of the admission Minimum Data Set (MDS) assessment dated [DATE], revealed Resident #10 had severe cognitive impairment. Review of the Care Plan dated 12/8/2021 revealed .12/08/2021 Aggressor: Resident to resident altercation. The resident [Resident #10]…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-12-09 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and interview, the facility failed to provide an immobilizer as ordered for 1 of 7 sampled residents (Resident #11) reviewed for falls. The finding included: Review of the medical record, revealed Resident #11 was admitted to the facility on [DATE] with diagnoses of Osteoporosis, Parkinson's Disease, Falls, Dysphagia, Tremor, Anxiety Disorder, Dementia, and Adult Failure to Thrive. Review of the Radiology Report dated 11/2/2021, revealed .CONCLUSION: Transverse lucency proximal metaphysics fourth metatarsal [possible broken bone in the foot] likely artifact [likely a defect in the image] .if there is clinical concern here immobilization [elimination of motion] and repeat x-ray in 10-14 days recommended . Review of the Physician's Orders dated 11/5/2021, revealed .Place Left foot in immobilization foot brace for 2 weeks . Review of the Radiology Report dated 11/17/2021, revealed .acute nondisplaced fracture distal diaphysis [main or midsection of the bone] 3rd, 4th, and fifth…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-12-09 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on policy review, medical record review, observation, and interview, the facility failed to provide tracheostomy care according to the facility's policy 1 of 1 sampled resident (Resident #18) reviewed for tracheostomies. The findings include: Review of the facility's undated policy titled, Tracheostomy Care and Cleaning, revealed .Perform hand hygiene and provide privacy .Open trach [tracheostomy] tray and set on bedside table, position closest to resident. Maintain sterility .Open sterile saline container and pour into trach tray basin .Apply sterile gloves and face shield .Remove gloves, perform hand hygiene, and apply new pair of sterile gloves .Secure the outer cannula neck plate with index finger and thumb of non-dominant hand .replace the inner cannula .with dominant (clean) hand while stabilizing the outer flange of the cannula with non-dominant (dirty) hand .Cleanse around the tracheostomy site with applicator soaked in normal saline .change tracheal ties if needed .Discard soiled equipment,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-12-09 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on policy review, medical record review, observation and interview, the facility failed to ensure 2 of 6 staff nurses (Licensed Practical Nurse (LPN) #4 and #8) administered medications with a medication error rate of less than 5 Percent (%) for 1 of 9 sampled residents (Resident #67) observed during medication pass. A total of 4 medication errors were made out of 28 opportunities, resulting in a medication error rate of 14.29 %. The findings include: Review of the facility's policy titled Medication Administration, dated [DATE], revealed .Medications are administered by licensed nurses .as ordered by the physician and in accordance with professional standards of practice, in a manner to prevent contamination or infection .If other than PO [by mouth] route, administer in accordance with facility policy for the relevant route of administration .identify expiration date and ensure medication is not expired .Observe resident consumption of medication . Review of the medical record, revealed Resident #67 was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-12-09 · tag F0921 — failed to keep a safe, functional, sanitary building — isolatedMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — the official record, unedited, may be distressing
Based on policy review, observation, and interview, the facility failed to provide and maintain a sanitary and comfortable environment as evidenced by overbed tables in disrepair in 1 of 3 Dining Rooms (Memory Care Unit). The findings included: Review of the facility's policy titled, Maintenance Service, revised 12/2009, revealed .Maintenance service shall be provided to all areas of the building, grounds, and equipment .Maintaining the building in good repair and free from hazards . Observation in the Dining Room on the Memory Care Unit on 12/6/2021 at 11:12 AM, revealed 2 overbed tables with the vinyl peeled off the top of the table, the wood exposed, and one overbed table with vinyl completely missing and the top of the table revealed pressed wood. During an interview on 12/7/2021 at 4:00 PM, the Maintenance Director was shown the three overbed tables that were in disrepair in the Dining Room and was asked if the overbed tables should be in this condition. The Maintenance Director stated, .no ma'am .I should pay more attention .
- Potential for harm · D2021-12-09 · tag F0924 — isolatedPut firmly secured handrails on each side of hallways.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to maintain a safe environment when the handrails in the hallway were loose and not secured to the wall for 1 of 5 hallways (Rehabilitation Hallway). The findings include: Observation on the Rehabilitation Hallway on 12/6/2021 at 10:37 AM and on 12/7/2021 at 10:23 AM and 2:31 PM, revealed the handrail between room [ROOM NUMBER] and 15 had plastic pieces protruding from the wall with sharp edges and the handrail between room [ROOM NUMBER] and 12 was hanging off the wall with the screws and sheet rock visible. During an interview on 12/7/2021 at 3:00 PM, the Director of Nursing (DON) confirmed the handrails should not be hanging loose from the wall and should not have sharp plastic pieces coming from the wall. During an interview on 12/7/2021 at 3:09 PM, the Maintenance Director confirmed he could not provide a work order to have the damaged handrails on the Rehabilitation Hallway repaired. The Maintenance Director confirmed the handrail should not be hanging…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-08-21 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on policy review, observation, and interview, the facility failed to promote care in a manner and in an environment that enhanced dignity and respect for 4 of 24 (Resident #39, #54, #56, and #76) residents served in the Main Dining Room. The findings include: The facility's Quality of Life-Dignity policy revised August 2009 documented, .resident shall be cared for in a manner that promotes and enhances quality of life, dignity, respect and individuality .shall be treated with dignity and respect at all times . Observations in the Main Dining Room (100 hall) on 8/19/19 at 11:30 AM, revealed Resident #76 received a meal tray at 11:52 AM, 24 minutes after the residents seated at the table received their meals. Observations in the Main Dining Room on 8/19/19 at 11:35 AM, revealed Resident #7 received her meal. Resident #39, #54, and #56 were seated at the same table. Resident #56 received her meal at 11:52 AM, 17 minutes after Resident #7. Resident #54 received her meal at 11:53 AM, 18 minutes after Resident #7. Resident #39 received her meal at 12:08 PM, 33 minutes after Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-08-21 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — the official record, unedited, may be distressing
Based on policy review, observation, and interview, the facility failed to ensure medications were not stored past their expiration date in 1 of 9 (Central Supply Room) medication storage areas. The findings include: 1. The facility's Storage of Medications policy revised on April 2007 documented, .store all drugs and biologicals in a safe, secure, and orderly manner .shall not use .outdated .drugs and biologicals .shall be destroyed . 2. Observation in the Central Supply Room on 8/21/19 at 3:28 PM, revealed there were 242 packages of lubrication jelly with an expiration date of 8/2018. 3. Interview with the Director of Nursing (DON) on 8/21/19 at 3:25 PM, in the DON office, the DON was asked should there be expired medications be in medication storage areas. The DON stated, .that's not our practice . Interview with the Staff Development Coordinator on 8/21/19 at 3:29 PM, in the Central Supply Room, the Staff Development Coordinator was asked should expired medications be in the medication storage area. The Staff Development Coordinator stated, No, It should not be in here .
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$16,985 in federal fines across 1 penalty.
- $16,985 — penalty dated 2025-08-12
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to SIMCHA HYMAN & NAFTALI ZANZIPER — 79 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 2.6 | -1.6 vs chain |
| Health inspection | 1 of 5 | 2.7 | -1.7 vs chain |
| Staffing | 2 of 5 | 2.2 | -0.2 vs chain |
| Quality measures | 4 of 5 | 3.4 | +0.6 vs chain |
The other 78 homes this chain runs (chain average 2.6★, per CMS)
Showing 40 of 78; lowest-rated first.
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| VUJANOVIC, MICK | Individual | INDIRECT OWNERSHIP INTEREST; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 01/01/2020 |
| CLEARVIEW HEALTHCARE MANAGEMENT TN LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 02/12/2026 |
| PATE, KIMBERLY | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 02/09/2026 |
CMS files one row per role, so the 8 rows in the source record cover these 3 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.
1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 72% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $3.8M paid to related parties — landlords or management companies under common ownership — equal to about 36% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in TN
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Tennessee Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 445461. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-09-17, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.