Mount Ascension Transitional Care Of Cascadia
2475 Winne Ave, Helena, MT 59601 · For profit - Corporation · 108 certified beds · (406) 442-1350 Medicare & Medicaid certified
The public record raises real questions here. Weigh the concerns below carefully.
- CMS lists it as a Special Focus candidate — not on the watch list itself, but among the homes CMS is watching because of its recent inspection history
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0604, F0607, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has 3 actual-harm citations
- a high number of inspection citations overall (59) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $80,366 in federal fines (most recent 2026-02-26)
- its payroll-based staffing score sits well above its independent inspection score
- its independent health-inspection rating is low (1/5)
- its facility-reported quality-measure rating is low (1/5)
- nursing-staff turnover (59%) runs well above the national median (45%)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 3 of 5 |
| Quality measuresSelf-reported by the facility | 1 of 5 |
Worth a closer look. This home's staffing rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the staffing score rests on the facility's own payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 1 of 5 |
| Long-stay residentspeople who live here | 1 of 5 |
| Short-stay residentsrehab / post-hospital | 2 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 25.7% | 18.7% | 15.4% | worse |
| Long-stay residents who lose too much weight | 5.4% | 6.2% | 5.4% | typical |
| Long-stay residents with a catheter left in their bladder | 1.5% | 2.1% | 0.9% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with a urinary tract infection | 1.9% | 2.9% | 2.0% | typical |
| Long-stay residents with depressive symptoms | 8.8% | 5.6% | 6.5% | worse |
| Long-stay residents who were physically restrained | 0.0% | 0.6% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 7.7% | 4.4% | 3.3% | worse |
| Long-stay residents whose ability to walk worsened | 22.0% | 17.2% | 16.1% | worse |
| Long-stay residents on antianxiety or hypnotic medication | 19.9% | 15.8% | 18.9% | typical |
| Long-stay residents given the seasonal flu vaccine | 78.3% | 93.6% | 95.3% | worse |
| Long-stay residents with pressure ulcers | 6.9% | 6.3% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 27.2% | 24.1% | 21.2% | worse |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 23.6% | 20.4% | 17.1% | worse |
| Short-stay residents who newly got an antipsychotic medication | 2.5% | 1.2% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 48.5% | 73.8% | 79.4% | worse |
| Short-stay residents rehospitalized after admission | 26.8% | 19.2% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 14.7% | 14.5% | 12.0% | worse |
| Long-stay hospitalizations per 1,000 resident days | 2.32 | 1.38 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 2.24 | 2.16 | 1.80 | worse |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
50.6% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 222 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 61.1% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 131 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.28 therapist hours per resident per day in 2026Q1 — more than 43% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 2% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 50.6%CMS range 44.7–56.3 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 8.8%CMS range 6.8–12.4 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 61.1% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 58.8% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 45.0% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 96.6% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 100.0% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 92.7% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.6% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 4.0% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 5.7%CMS range 3.5–9.6 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.84 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 108 beds and averages 71.5 residents a day — about 66% occupied, or roughly 36 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.35 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.67 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.10 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.07 hrs/resident/day on weekends vs 3.46 on weekdays — 11% thinner on weekends. RN hours go from 0.76 to 0.44 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 59% is well above the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
59 citations, most serious first. The 13 most serious are shown; the remaining 46 are one tap away and print in full.
- Actual harm · Gcited before2026-03-24 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure a timely, comprehensive interdisciplinary team (IDT) post-fall assessment, including root cause analysis, implementation of effective interventions, and care plan updates, was completed for avoidable falls, for 1 (#19) of 9 sampled residents. The failure resulted in the resident experiencing additional falls, and the resident had a major injury and was hospitalized . Findings include:During a telephone interview on 3/23/26 at 1:40 p.m., NF4 stated resident #19 had been declining for the past couple of months, with increased confusion, weight loss, agitation, and right hip and leg pain. NF4 stated resident #19 was transferred to the facility post-hospitalization with an iliac fracture after being found outside of her home in eight-degree weather. NF4 stated resident #19 continued to decline at the facility and fell once, then contracted COVID-19, and fell two additional times. NF4 stated resident #19 was placed on hospice at the hospital and passed away on 3/3/26.During an interview on 3/23/26 at 3:15 p.m., staff…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-10-16 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and record review, the facility failed to provide adequate assistance to prevent injury for 1 (#1); and ensure the residents' environment was free from smoking and vapes creating accident hazards for 3 (#s 1, 2, and 3) of 10 sampled residents investigated regarding smoking and falls. This deficient practice resulted in a fractured hip for resident #1, and created an accident hazard for the residents. Findings include: 1. During an interview on 10/15/24 at 9:25 a.m., resident #1 stated he had a broken hip because a CNA dropped him when transferring him on the toilet. Resident #1 stated he was supposed to have two people for transfers but only one person the night he fell. Resident #1 stated the one CNA stood behind him, and he fell because no one was in front of him to provide support. Resident #1 stated he was flown out to [City] and had surgery to repair the hip. Resident #1 stated he was fearful the facility staff would drop him again. During an interview on 10/15/24 at 11:32 a.m., NF1 stated, He worries too much about the past, the accident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2024-05-21 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure 2 (#s 6 and 15) of 4 sampled residents did not develop a new pressure ulcer or have worsening of pressure ulcers. Outcomes included: Resident #6 developed a sacral pressure ulcer in eight days, which worsened to a Stage IV, the pressure ulcer was avoidable, and the resident had pain from the wound. The staff failed to identify, report, and assess the skin as necessary, failed to develop and implement interventions to reduce skin pressure timely, and failed to complete dressing changes as ordered once the wound developed, for #6. For resident #15, the resident developed a Stage III pressure ulcer resulting from a skin tear caused during the provision of care. The facility failed to develop and implement pressure ulcer prevention strategies staff failed to follow physician orders for wound care. Findings include: 1. During an interview on 5/20/24 at 1:30 p.m., staff member D stated pressure relieving interventions included turning…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2026-03-24 · tag F0867 — failed to act on quality-improvement findings — widespreadSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to develop and implement an effective, comprehensive, data-driven Quality Assurance and Performance Improvement (QAPI) program. The facility identified multiple Performance Improvement Projects (PIPs); however, failed to implement, monitor, and sustain effective corrective actions. The failure resulted in ongoing quality of care and service concerns without resolution and placed all residents at risk for continued substandard care and negative outcomes. Findings include:During an interview on 3/23/26 at 2:30 p.m., staff member A stated the facility had a QAPI meeting system wherein each department manager would identify departmental updates and performance improvement projects for their department on a shared PowerPoint, which was then presented at the quarterly QAPI meetings. The department managers reported the progress and results in future meetings as appropriate. Staff member A stated each department had multiple PIPs in the past year. Staff member A stated QAPI meetings were held both quarterly and as needed, such as an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-03-24 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to provide a clean, sanitary, and homelike environment for 2 (#s 1 and 13) of 9 sampled residents. The failure placed residents at risk for exposure to unsanitary environmental conditions and diminished quality of life. Findings include: During an observation and interview on 3/23/26 at 1:05 p.m., resident #1's room was observed to have soiled window surfaces, visibly dirty windowsills, a paper wrapper and medicine cup on the floor near the trash can, and wall surfaces with holes, cracks, and missing paint. Resident #1 stated, They keep telling me this is my home, but my home wouldn't look like this . I have lived here two years, and the window curtains and privacy curtains have not been washed once since I have been here . When I asked the housekeepers about cleaning them, they told me they can't take either of them down for cleaning because of privacy concerns. They can take them down; it would only be temporary . Everyone has some excuses. Those (privacy curtains) are touched by everyone . They don't clean…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-03-24 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to implement appropriate infection prevention and control practices, including hand hygiene, transmission-based precautions, and personal protective equipment (PPE), for 1 (#42) of 9 sampled residents. The failure placed residents, staff, and visitors at risk for transmission of COVID-19 and other infectious diseases. Findings include:During an observation on 3/22/26 at 8:58 a.m., a sign on the facility's public entrance door showed the facility had active resident cases of COVID-19 in the building.During an observation on 3/22/26 at 9:34 a.m., a sign was observed on resident #42's room, showing the resident was on Enhanced Droplet Precautions. The sign showed the use of an N95 face mask, gown, gloves, and eye protection was required. A PPE supply cart was observed outside of resident #42's room, which contained eye protection, masks, and gloves in the first drawer, and the second and third drawers were empty. The cart did not contain isolation gowns. Staff member E was observed entering and exiting resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-24 · tag F0554 — isolatedAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure medications were not left at the bedside for resident self-administration without a physician order and safety assessment for 1 (#42) of 9 sampled residents. The failure placed the resident at risk for choking, aspiration, and medication errors. Findings include: During an observation on 3/22/26 at 9:45 a.m., resident #42 was lying in a recliner in her room. Resident #42 was observed to have neuromuscular spasticity of the bilateral upper extremities, weak vocal quality, a slowed speech pattern, and generalized neuromuscular weakness. Seven assorted colored and sized capsules were observed in a medicine cup on the table in resident #42's room. The medications were accessible to the resident without supervision.During an interview on 3/22/26 at 10:33 a.m., staff member E stated she went into resident #42's room earlier and left the medications at the bedside as the resident was in the shower. Staff member E stated that resident #42 probably did not have a physician's order for self-administration of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-24 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure physician ordered services were provided in accordance with professional standards for 1 (#99) of 9 sampled residents. The failure resulted in the resident not receiving ordered physical therapy services and placed the resident at risk for decline in mobility, strength, and functional status. Findings include:During an interview on 3/23/26 at 10:12 a.m., staff member D stated that when physical therapy orders were included in a resident's admission orders, the admitting staff member would forward a copy to the therapy department, and the physical therapist would complete the initial therapy assessment. Staff member D stated resident #99's initial therapy order may have been missed (not processed) by the admitting nurse or not forwarded to therapy; therefore, therapy staff would be unaware that services were ordered.During an interview on 3/23/26 at 10:25 a.m., staff member H stated that when a new therapy order was received, the initial…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2026-02-26 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility's kitchen staff failed to handle food in a clean and sanitary manner during meal service to prevent potential contamination. These deficient practices were observed in the food preparation area during meal service and resulted in unsanitary conditions in the kitchen. These failures may affect any resident who received food from the kitchen when sanitation practices were not upheld. Findings include: During an observation on 2/23/26 at 1:13 p.m., during a COVID-19 outbreak at the facility, two dietary staff members, P and J, were observed to be in the food preparation area, and neither was wearing an infection control face mask. During an observation on 2/24/26 at 8:20 a.m., during breakfast meal service:Staff member Q was assembling the resident's breakfast trays with gloved hands. Staff member Q picked up trays and tray cards, then touched the food racks with gloved hands. Staff member Q then used her contaminated gloved hands to place her hand, in a cupped position, over the top of the open juice glasses. The staff…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2026-02-26 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and record reviews, the facility failed to ensure staff utilized personal protective equipment properly during care of residents who were positive with COVID-19, and for a resident who was on droplet precautions, for 3 (#s 7, 10, and 32) of 18 sampled and supplemental residents; and failed to maintain a system of communicable disease surveillance for tracking of active infections in the facility. The deficient practices placed residents, staff, and visitors at risk for the transmission of infections. Findings include:1. During an observation and interview on 2/24/26 at 9:52 a.m., staff member AA and staff member BB were inside resident #10's room, with the door open. The outside of the door had signage showing enhanced droplet precautions were in place for resident #10. The two staff members had respirators on but were not wearing an isolation gown, disposable gloves, or protective goggles. Staff member BB proceeded to reposition resident #10 in his bed, directly touching him with her own ungloved hands and clothing. Resident #10 was heard coughing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2026-02-26 · tag F0881 — failed to use antibiotics responsibly — widespreadImplement a program that monitors antibiotic use.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to maintain an infection surveillance and antibiotic stewardship program to ensure tracking of effective and efficient antibiotic therapies for residents residing in the facility. Findings include:During an interview on 2/26/26 at 10:12 a.m., staff member B stated she started in her position in mid-January (2026). Staff member B stated the previous director of nursing covered the infection preventionist role. Staff member B stated there were a lot of infection control areas of the program that needed to be caught up on. Staff member B stated she was working on the infection surveillance and antibiotic stewardship logs.Review of a facility document titled, Infection Control Log, dated January 2026, showed a list of 20 residents, with the names of the antibiotics they were taking. There was no tracking information on the log to show the associated room number, admit date , onset date, site, infection-related diagnosis, culture, organism, isolates, healthcare acquired infection status, date of re-culture, or resolution date. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-26 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility staff failed to ensure a resident was assisted with maintaining a dignified existence when the staff did not identify and provide personal care to a female resident who had dark facial hair that she wanted shaved off, and the facial hair bothered the resident, for 1 (#71) of 15 sampled residents. Findings include:During an observation and interview on 2/24/26 at 8:37 a.m., resident #71 was sitting at the breakfast table. Resident #71 was observed to have lots of dark chin and upper lip hair. Resident #71 said she wished the staff would shave her facial hair because it bothered her.During an observation and interview on 2/25/26 at 3:30 p.m., resident #71 was lying in bed. Resident #71 was observed to be pulling at her chin hairs. Residents #71's facial hair was unchanged from 2/24/26. Resident #71 said she would like to be shaved.During an interview on 2/25/26 at 3:33 p.m., staff member M said she takes care of resident #71. Staff member M said she gives resident #71 a bath on Mondays and shaves her facial hair during the bath. Staff…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-26 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure an investigation of a facility reported incident was completed with thorough documentation of the findings for 1 (#70) of 15 sampled residents. Findings include:Review of a Facility Reported Incident, dated 1/26/26, showed resident #70 was in a dining room and observed by staff to physically interact with a female resident, which included kissing her. The findings, submitted 2/2/26, showed female residents on the wing had been interviewed, and the female resident in the incident had been moved from the wing.During an interview on 2/26/26 at 10:22 a.m., staff member B stated resident #70's care plan should have been updated to include monitoring for recent changes in behavior after a physical incident with another resident. Staff member B stated the incident that occurred towards the end of January (2026) must have happened when she and staff member A were not in the facility, but out of town. Staff member B stated staff member A handled facility reported incidents. Staff member B stated if a resident-to-resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 46 citations
- Potential for harm · D2026-02-26 · tag F0628 — isolatedProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to provide a written notice of the reason for a facility-initiated transfer or bed hold to the resident or the resident's representative, for 1 (#74) of 15 sampled residents. Findings include:Review of resident #74's electronic medical record showed a discharge date of 12/28/25 to a local hospital. There were no transfer or bed hold notices in resident #74's electronic medical record. Resident #74 did not return to the facility following the transfer on 12/28/25.During an interview on 2/26/26 at 10:12 a.m., staff member X stated residents who transferred to the hospital for urgent evaluation would sign a bed hold and transfer notice form. Staff member X stated the nurse who was transferring the resident to the hospital would fill it out. Staff member X stated she did not know if a form was filled out for resident #74.During an interview on 2/26/26 at 10:21 a.m., staff member Y stated that residents who transferred from the facility signed a transfer notice and a bed hold notice form. Staff member Y stated the 100 wing had…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-26 · tag F0655 — isolatedCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure a baseline care plan was developed within 48 hours after a resident's admission, to reflect monitoring of high-risk medications used by the resident, for 1 (#79) of 15 sampled residents. Findings include:During an interview on 2/24/26 at 10:04 a.m., resident #79 stated she had just gotten to the facility and already wanted to go home. Resident #79 stated she wanted to speak with the staff about going home.Review of resident #79's February 2026 medication administration record showed an admission date of 2/20/26, and included physician orders for: - . Insulin Glargine Subcutaneous Solution 100 UNIT/ML. Inject 15 unit subcutaneously in the morning for DM (Diabetes Mellitus) ., - . Apixaban Oral Tablet 5 MG. Give 2 tablet by mouth two times a day for anticoagulant for 5 Days -Start Date- 02/20/2026.,- . Apixaban Oral Tablet 5 MG. Give 1 tablet by mouth two times a day for anticoagulant for 85 Days -Start Date- 02/25/2026. [sic]Review of resident #79's baseline care plan, initiated 2/20/26, showed pertinent diagnoses of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-26 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to implement a care plan for individualized shower preferences to maintain resident cleanliness and ensure the resident felt their hygiene needs were met, for 1 (#42) of 15 sampled residents. Findings include:During an observation and interview on 2/24/26 at 8:55 a.m., resident #42 was sitting in her recliner. The resident's hair was braided and appeared disheveled with strands of hair hanging on both sides of her face. Resident #42 stated she was upset because she had not received a shower two times a week on Tuesday and Friday. She stated she needed assistance while showering, and the facility staff were too busy to get showers done. Resident #42 stated she did not feel clean when she did not receive her shower two times a week.During an interview on 2/26/26 at 8:35 a.m., staff member N stated the MDS nurse completes resident care plans. Staff member N stated, I think she does all the care plans.During an interview on 2/26/26 at 9:15 a.m., staff member E stated she was not certain who is responsible to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-26 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to update a resident care plan based on an individual resident's care needs related to behaviors exhibited, for 1 (#70) of 15 sampled residents. This deficient practice placed resident #70 at risk for unmet needs and or the lack of behavior monitoring to identify changes. Findings include:Review of resident #70's nursing progress notes, dated 1/26/26 at 3:48 p.m., showed: Note Text : CNA alerted this nurse to an occurrence in which rsdt walked behind another female rsdt who was sitting at the dining room table. Rsdt was witnessed rubbing female's shoulders and arms from behind, then bending over and giving the rsdt a kiss on the cheek. Female rsdt not of sufficient cognition to grant consent. Rsdt and female separated, but both still in the common area under supervision. DON and Administrator notified. [sic]During an interview on 2/26/26 at 10:20 a.m., staff member B stated resident #70's care plan should have been updated to include monitoring for recent changes in behavior after a physical incident with another resident.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-26 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to provide ADL assistance to a resident who required staff assistance with bathing, for 1 (#42) of 15 sampled residents. The deficient practice resulted in a resident feeling unclean. Findings include:During an interview on 2/24/26 at 8:55 a.m., resident #42 stated she had requested a shower twice a week on Tuesday and Friday. Resident #42 stated she very rarely received two showers a week. Resident #42 stated she did not feel clean due to the lack of showers provided.During an interview on 2/26/26 at 8:25 a.m., staff member L stated a bath aide was scheduled later in the morning to complete resident showers. Staff member L stated she tried to get some resident showers completed before the bath aide arrived to begin their shift. She stated that if a resident refused a shower, staff would re-approach the resident later and extend the offer again. Staff member L stated that if a resident refused a shower after a second attempt, she would report the refusal to the nurse, and the resident would sign a shower refusal…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-26 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to provide necessary care and services to promote the highest practicable well-being for range of motion for 1 (#71) of 15 sampled residents. The resident's range of motion limitations affected her ability to complete or participate in ADL care and increased the risk of continued deterioration in range of motion. Findings include: During an observation and interview on 2/24/26 at 8:37 a.m., resident #71 was observed seated in a wheelchair with her left elbow, wrist, and fingers in a flexed position. When resident #71 was asked if she received help with exercising her arm, she stated, No. Resident #71 said her wrist and her hand were numb. Resident #71, using her right hand, moved the hand and wrist, but she could not move them to a straight position. Resident #71 said she would do exercises if they were provided by the facility.Review of resident #71's Minimum Data Set (MDS), with an Assessment Reference Date of 2/21/25, showed under Section GG - Resident #71 had an upper extremity, shoulder, elbow, wrist, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-26 · tag F0700 — isolatedTry different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to review the risks and benefits of using a mobility bar and failed to obtain safety measurements for mobility bars attached to the bed, for 2 (#s 1 and 71) and failed to obtain informed consent prior to the installation of the mobility bar for 1 (#71) of 15 sampled residents. The failure placed the residents at risk for entrapment. Findings include:During an observation and interview on 2/24/26 at 9:34 a.m., resident #1 said she did use the mobility bar on the side of her bed to steady herself. Resident #1 said she fell out of bed on Sunday (2/22/26) as she got between the head of the bed and the mobility bar. The mobility bar was observed to be in a stationary upright position about 1/3 of the way down the side of the bed.F700 - Side Rails, of the Appendix PP, State Operations Manual, showed, . Examples of bed rails include, but are not limited to: Side rails, bed side rails, and safety rails; and Grab bars and assist bars. 1. Review of resident #1's Post Fall Evaluation, dated 2/23/26 at 6:00 a.m., showed the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-26 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to provide a medication to meet the needs of 1 (#60) of 15 sampled residents. The failure to provide medication in a timely manner could prolong illness of Covid-19.Review of resident #60's physician note, dated 2/9/26, showed resident #60 had a chronic illness and was being treated with chemotherapy for metastatic cancer.Review of resident #60's nursing progress note, dated 2/21/26, at 5:04 p.m., showed that resident #60 tested positive for COVID-19. The physician ordered Molnupiravir (an oral antiviral medication for treating mild-to-moderate Covid-19 in high-risk, non-hospitalized patients) to treat resident #60's COVID-19.Review of resident #60's nursing progress note, dated 2/22/26, at 5:51 p.m., showed that Molnupiravir (medication) to treat COVID-19 was supposed to be delivered on Monday (2/23/26), in the morning. Review of resident #60's nursing progress note, dated 2/23/26 at 3:52 p.m., showed the Molnupiravir had not been delivered from the pharmacy.Review of resident #60's nursing progress note, dated 2/23/26 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-26 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to label a medication with an open date and failed to dispose of an expired vaccine. This deficient practice had the potential to affect any resident using the identified medications/supplies. Findings include:During an observation on [DATE] at 10:08 a.m., the Floor 2 nursing medication storage room contained the following open and expired medical supplies:- 1 vial Tuberculin solution opened, not dated.- 1 syringe Adacel Tdap vaccine, expiration date [DATE].During an interview on [DATE] at 10:28 a.m., staff member G stated it was the expectation of all nursing staff to check for outdated supplies, but this was the primary responsibility of the night shift nurse. Staff member G stated the Pharmacist also inspected the medication carts and medication storage rooms once a month and removed expired items. Staff member G stated it was the responsibility of the nurse who opened a new stock of a product to write an open date on the bottle/product.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-26 · tag F0883 — failed to offer flu and pneumonia vaccines — isolatedDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure documentation for the education, and the signed consent or declination of the influenza or pneumococcal immunizations by the resident or their responsible party, for 1 (#5) of 5 residents sampled for vaccinations. Findings include:During an interview on 2/26/26 at 10:02 a.m., staff member B stated some residents were behind on their immunizations, to include documentation in their medical record. Staff member B stated she was starting to work on updating immunizations. Staff member B stated she started in the director of nursing and infection preventionist roles in mid-January (2026). Staff member B stated resident #5 should have been offered immunizations when she was admitted in December (2025). Staff member B stated residents new to the facility were offered flu and COVID immunizations, and staff would check the resident's imMTrax (State immunization record system).A request was made on 2/25/26 at 10:50 a.m. for resident #5's consent and declination forms including education for COVID-19, pneumococcal, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-26 · tag F0887 — isolatedEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure documentation was completed and maintained to show education was provided to the resident or their representative related to the risks and benefits of the COVID-19 vaccination, for 1 (#5) of 5 sampled residents for vaccinations. Findings include:During an interview on 2/26/26 at 10:02 a.m., staff member B stated it had been identified that some residents were behind on their immunizations, and that included documentation in the medical records. Staff member B stated it was an area of the infection control program she was starting to work on. Staff member B stated that newly admitted residents were offered flu and COVID immunizations, and the residents' imMTrax (State immunization record system) was checked. Staff member B stated that resident #5 should have been offered immunizations when she was admitted in December (2025).Review of resident #5's comprehensive care plan showed an admission date of 12/9/25. The care plan included a problem, initiated 2/23/26, of . enhanced droplet precautions r/t positive COVID-19…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-01-07 · tag F0604 — failed to not use physical restraints improperly — isolatedEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, and record review, the facility failed to ensure staff received facility specific restraint and abuse prevention training prior to providing resident care to keep a resident free from a physical restraints for 1 (#3) of 9 sampled residents. This deficient practice resulted in the resident biting at the placed hand restraints causing their tooth to break. The deficient practice increased the risk of imminent harm related to restraints. The facility identified the failure of staff utilizing physical restraints and addressed and corrected the deficient practice before the survey, resulting in the findings of past non-compliance. Findings include:Review of a facility reported incident, submitted to the State Survey Agency on 12/28/25 at 6:00 a.m., showed, [Staff member D] restrained our resident [resident #3] . [Employee title] was sent home. [Resident #3] is safe and is being sent to the hospital for a head-to-toe examination. Full investigation to follow.Review of the facility reported incident's investigative findings, submitted to the State Survey Agency 1/2/26,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-01-07 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to complete a thorough investigation, take corrective action to ensure the safety of a resident with a known elopement attempt, and maintain documentation of the investigation involving the resident who left the protective oversight of the facility when transported to a dental visit, and he was left unattended, and then left the dental office alone and traveled to a relative's house, approximately two miles away. The resident's location was unknown for approximately one hour, for 1 (#2) of 3 sampled residents for wandering and elopement risk. The facility's failure to address these concerns placed this resident at continued risk of harm. Findings include:During an interview on 1/6/26 at 12:00 p.m., NF3 stated resident #2 had a diagnosis of schizophrenia and would have hallucinations of spirits that would tell him to do things. She stated resident #2 was fairly cognitively intact and able to make certain decisions for himself but could exhibit poor and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-01-07 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to modify care plan interventions to reduce the risk of elopement, failed to provide routine behavioral monitoring for a resident with a known elopement risk, failed to provide supervision of a resident with a known elopement risk during transport to a medical appointment which resulted in the resident leaving unsupervised, failed to conduct an interdisciplinary investigation of an elopement, and failed to ensure a resident's care plan interventions were updated to prevent the reoccurrence of an elopement for 1 (#2) of 9 sampled residents. The facility's failure to address these concerns placed this resident at a continued risk of elopement and or harm. Findings include:During an interview on 1/6/26 at 12:00 p.m., NF3 stated resident #2 was fairly cognitively intact and able to make certain decisions for himself, but could exhibit poor and impulsive decision-making which made him vulnerable when he left unattended. She said resident #2 did much better…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-09-23 · tag F0585 — failed to handle grievances — widespreadHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews and record reviews, the facility failed to uphold and operationalize policies and procedures related to grievances and take immediate action to prevent further grievances or address abuse and neglect included in grievances. Due to the lack of follow-up, those residents or individuals submitting the grievances had no resolution to their identified concerns, and there was no documentation of facility efforts to resolve the grievances. This deficient practice resulted in many residents or individuals not having concerns addressed, and increased the risk of ongoing nursing care or abuse and neglect concerns. For those grievances submitted, which were not investigated, 4 (#s 1, 2, 4, and 5) of 7 sampled residents were affected, and this was a system breakdown. Findings include:1. Review of resident #1's Progress notes, dated 6/4/25, reflected that resident #1 complained about not being repositioned all night, from the time he was put in bed until the morning. Review of resident #1's Care Plan, dated 6/4/25, reflected that resident #1 had pressure ulcers on her sacrum…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-09-23 · tag F0609 — failed to report abuse allegations — patternTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews and record reviews, the facility failed to identify and report accusations of abuse and/or neglect by staff to The State Survey Agency for 3 (#s 1, 4, and 5) of 7 sampled residents. This deficient practice increased the risk of harm to residents by the accused staff. Findings include:1. Review of resident #1's Progress notes, dated 6/4/25, reflected resident #1 complained about not being repositioned all night, from the time he was put in bed until morning. Review of resident #1, physician note, dated 6/16/25, reflected resident #1's family member voiced a complaint about the lack of medication administration of vaginal cream, which was not being used, and questioned if catheter care was being completed. During an interview on 9/22/25 at 2:01 p.m., staff member A stated there was no State Survey Agency report for the neglect of care, which was related to the lack of assisting a resident with repositioning, the lack of catheter care, or the lack of the use of the vaginal cream, per the reported concerns by resident #1 and a family member on 6/4/25 or 6/16/25.2.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-09-23 · tag F0610 — failed to investigate and act on abuse reports — patternRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews and record reviews, the facility failed to thoroughly investigate alleged violations of abuse or neglect by staff, to prevent further abuse, neglect, or mistreatment from occurring, and take appropriate corrective action, as a result of investigation findings for 3 (#s 1, 4, and 5) of 7 sampled residents. This deficient practice placed residents at risk of harm from further abuse, neglect or mistreatment by staff members accused. Findings include:1. Review of a Grievance, dated 8/3/25, reflected resident #4 voiced a complaint that a staff member hurt him while he was being assisted during care.2. Review of a Grievance, dated 6/16/25, reflected resident #5 complained that a staff member hurt his arm when he was being assisted during a transfer. The resident had a fractured left arm. Record reviews of the grievances for resident #4 or #5 failed to show the events are investigated or reported to the State Survey Agency as potential alleged abuse or neglect. 3. Review of resident #1's Progress notes, dated 6/4/25, reflected resident #1 complained about not being…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-07-30 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to evaluate and revise a care plan after a resident's elopement for 1 (#8) of 17 sampled residents, and ensure the staff were educated on the care plan. This deficient practice increases the risk for additional elopements as well as injury. Findings include:Review of a facility reported incident report, dated 6/27/25, showed resident #8 left the facility building at 7:00 a.m. on 7/21/25. The resident was found sitting on the ground, 10 feet from the building, with a small abrasion to his knee and a small skin tear on his hand.During an interview on 7/29/25 at 11:33 a.m., staff member C stated she was not sure if there were interventions on care plans at the facility for residents who were a high risk for elopement. Staff member C stated she was not sure how to find out if a resident was at high risk for an elopement, and stated, I'm not sure if they are on the care plan. Staff member C stated she was not sure what a Kardex was. During an interview on 7/30/25 at 9:06 a.m., staff member B stated a resident's care plan should be…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-07-30 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the licensed nurse failed to follow a provider's order and process it timely for a resident's urine analysis (UA) with reflex culture for 1 (#12) of 17 sampled residents. This deficient practice resulted in a five-day delay in diagnosing a UTI. Findings include:A review of a provider's order for resident #12, which was located in the resident's electronic health record, dated 6/9/25, and signed by NF6, showed: . Attn: [Facility Name] Nursing StaffLab Results and/or New Orders:Orders for urinalysis with reflex to culture. Please collect .A review of a lab report from [Medical Center Name], dated 6/13/25, showed: . Specimen Information Type, Urine . Collected By, 6/23/25 5:16 p.m. Culture, Value: >100,000 CFU/ml Escherichia coli .A review of a provider's document for resident #12, located in the resident's electronic health record, dated 6/16/25, and signed by NF7 and NF6, showed: . Patient does have a UTI. Will treat with Macrobid 100 mg bid x 7 days.During an interview on 7/27/25 at 3:21 p.m., NF6 stated the facility received the order from the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-07-30 · tag F0726 — failed to have competent, trained nursing staff — isolatedEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, facility nursing staff failed to identify a change in condition of a resident for 1 (#5) of 17 sampled residents. This deficient practice resulted in an 11-day delay of testing and treatment for a resident who had a UTI. Findings include: A review of a progress note for resident #5, located in the resident's electronic health record in the facility's EHR, dated 6/24/25, and authored by staff member F, showed: Resident has had increased confusion and c/o of burning when voiding. Therapies has noted a decline with walking and strength training and has been becoming verbally abusive to staff at times. [sic] There was no follow-up documentation in resident #5's electronic health record in the facility's EHR, indicating a provider was notified or consulted for the residents change in condition for 11 days. A review of a progress note for resident #5, located in the resident's electronic health record in the facility's EHR, dated 7/5/25, and authored by staff member G, showed: Resident more confused complaining of increase in back pain. VS 130/70 72…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-01-16 · tag F0727 — failed to provide required RN coverage — widespreadHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews and record reviews, the facility failed to have a registered nurse working at least eight consecutive hours a day, seven days a week. This deficient practice increased the risk to all residents at the facility, in the event RN services were required, but an RN was not scheduled and on shift to provide RN services. Findings include: During an interview on 1/13/25 at 3:39 p.m., resident #10 stated, I think the staff try hard, but I don't think there is enough of them. Sometimes it is hard to be seen by a nurse; they are so busy. During an interview on 1/13/25 at 4:05 p.m., resident #24 stated, The facility has had staffing issues for some time. They have hired quite a few recently. Some of the nurses don't seem like they have control of situations during their shifts. Maybe because they are new. A review of the facility's [NAME] report showed the facility failed to have an RN on shift for the following dates: - 7/13/24; 7/14/24; 7/20/24; 7/21/24; 7/27/24; 7/28/24 A review of actual staffing schedules from July 2024 to October 2024 showed the facility did not have…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-01-16 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure staff practiced appropriate use of personal protective equipment (PPE), during care of residents on enhanced barrier precautions (EBP) on 100 north hall, for 5 (#s 42, 49, 51, 56, and 232) of 30 sampled residents. Findings include: During an observation of the 100 north hall on 1/13/25 at 3:02 p.m., no EBP signs were observed. 1. During an observation on 1/13/25 at 3:40 p.m., resident #56 was observed to have a urinary catheter in place draining clear yellow urine. 2. During an observation on 1/13/25 at 3:55 p.m., resident #51 was observed to have a urinary catheter in place draining clear yellow urine. 3. During an observation on 1/13/25 at 4:12 p.m., resident #42 was observed to have a urinary catheter in place draining clear yellow urine. 4. During an observation on 1/14/25 at 9:15 a.m., resident #49 was observed to have a cholecystostomy tube draining green bile fluid from her right upper abdomen. 5. During an observation and interview on 1/14/25 at 3:24 p.m., resident #232 was observed lying on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-01-16 · tag F0881 — failed to use antibiotics responsibly — patternImplement a program that monitors antibiotic use.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to maintain the antibiotic stewardship program to include infection surveillance and monitoring of antibiotic use. This deficient practice increased the risk of a negative outcome for all residents receiving prescribed antibiotics who were at an elevated risk for multi drug-resistant infections. Findings include: During an interview on 1/15/25 at 1:40 p.m., staff member E stated she had been in her role since November 2024. Staff member E stated, I am trying, but I don't have a lot of support, so I just do what I can. Staff member E reported some of the healthcare providers prescribing antibiotics within the facility do not follow McGreer's criteria and sometimes treat with antibiotics based on behavior or symptoms, and added, . but I can't tell the doctors what to do. During a combined interview and record review on 1/15/25 at 2:45 p.m., the facility's infection control log was reviewed and discussed with staff member E for the period of December 1, 2024 through December 31, 2024. The log showed a total of 20 infections for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-01-16 · tag F0883 — failed to offer flu and pneumonia vaccines — patternDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure residents were screened for influenza, pneumonia, and COVID-19 immunizations; and failed to offer or obtain a signed declination for pneumococcal vaccines, for 3 (#s 28, 45 and 232) of 5 residents sampled for immunizations. Findings include: 1. Review of resident #28's vaccination history, not dated, failed to show the resident received an updated pneumococcal vaccine per CDC guidelines, and failed to show a signed declination for the vaccine. His last pneumococcal vaccine (PCV13) was administered in 2000 (year). 2. Review of resident #45's vaccination history, not dated, failed to show administration or a signed declination for pneumococcal vaccine (PCV13, PCV15, PCV21 or PCV23). 3. Review of resident #232's vaccination history, not dated, failed to show administration or a signed declination for pneumococcal vaccine (PCV13, PCV15, PCV21 or PCV23). During an interview on 1/15/25 at 1:45 p.m., staff member E stated she had only been in her role since November 2024. Staff member E stated she did not know she was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-16 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility staff failed to respect a resident's rights by not following up with a request's request to be sent to the emergency room when the resident was not feeling well, and a visitor called the ambulance for the transfer to the acute care setting, for 1 (#11) of 30 sampled residents. Findings include: Review of a Facility-Reported Incident, submitted to the State Survey Agency on 1/1/25, showed resident #11 was not feeling well and requested to go to the hospital, claiming the facility staff refused to send her. Review of resident #11's nursing progress notes, dated 12/30/24 at 12:24 p.m., showed, Resident requested to go to Hospital this AM at approximately 9:30 am. Resident c/o not feeling well. [sic] During an interview on 1/15/25 at 6:24 p.m., staff member M stated, Resident #11 said she wasn't feeling well and wanted to go to the hospital. Her oxygen levels were low. Review of resident #11's nursing progress note entered on 12/30/24 at 3:28 p.m. showed, Ambulance was called by non facility home caregiver. Caregiver did not notify…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-16 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to identify and report an allegation of neglect to the State Survey Agency, within 24 hours of the incident, for 1 (#11) of 30 sampled residents. Findings include: Review of a Facility-Reported Incident, submitted to the State Survey Agency on 1/1/25, showed resident #11 was not feeling well and requested to go to the hospital, claiming the facility staff neglected to send her. Review of resident #11's electronic medical record showed this incident occurred on 12/30/24. During an interview on 1/16/25 at 11:25 a.m., staff member B stated she was aware of the incident that occurred with resident #11 on 12/30/24. During an interview on 1/16/25 at 1:57 p.m., staff member A stated, I do the reporting in Bounds (electronic reporting system) and reported the incident to the state when we determined it might have been a reportable incident. During an interview on 1/16/25 at 2:03 p.m., staff member L stated, We received an anonymous complaint in our complaint portal on our website on 1/1/25. We then reported it to the state; that is…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-16 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, a facility licensed staff member failed to provide services that met professional standards, by failing to monitor a resident's need for oxygen, and monitor the resident's need to transition to an acute care facility, for further assessment, for 1 (#11) of 30 sampled residents. The resident was treated for an illness at the acute care hospital. Findings include: During an interview on 1/13/25 at 4:09 p.m., resident #11 stated, . The facility staff let my issue go on too long before calling the hospital. My companion that day didn't like it and called an ambulance for me since I wasn't feeling well. I already spoke with APS about it, and I don't want to revisit the situation. During an interview on 1/13/25 at 4:12 p.m., NF1 stated, I don't think the facility staff took the resident's concerns seriously. Review of resident #11's progress notes written by staff member M, dated 12/30/24, are as follows: - 12/30/24 at 12:24 p.m., Resident requested to go to Hospital this AM at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-12-17 · tag F0695 — failed to provide proper breathing / tracheostomy care — patternProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure physician orders were present in the EHR for 2 (#s 2 and 5) residents; and failed to ensure oxygen supplies/equipment were labeled consistently to show the date the supplies were cleaned or changed, for 5 (#s 1, 4, 5, 6, and 7) sampled residents. Findings include: During an observation and interview on 12/16/24 at 12:15 p.m., resident #4 stated his oxygen tubing was not labeled until this morning. The tubing had a date of 12/16. Resident #4 stated he never saw the tubing labeled before this date. Resident #4's oxygen humidifier was not dated. During an interview on 12/16/24 at 2:30 p.m., resident #1 stated she did not see her oxygen tubing labeled prior to that day. During an observation and interview on 12/16/24 at 2:37 p.m., resident #7 stated her oxygen tubing and nebulizer were placed in a plastic bag and labeled, this morning, but prior to day, the respiratory supplies were not labeled with a date. During an interview with resident #6 and NF1, on 12/16/24 at 2:48 p.m., NF1 stated, That's brand new,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-12-17 · tag F0808 — failed to follow doctor-ordered diets — isolatedEnsure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to encourage and properly implement resident dietary preferences for 1 (#10); and failed to have a consistent process in place to address therapeutic diets over the weekend, when a new diet was ordered/modified, to ensure the change was addressed timely for safety, for 1 (#10) of 10 sampled residents. Findings include: During an interview on 12/16/24 at 3:57 p.m., resident #10 stated she only had problems swallowing food when it was a dry or tough meat like chicken or pork. Resident #10 stated she had no problems swallowing any other foods. Resident #10 stated dry meats were easier to swallow if they had a sauce or gravy added to it. She stated she had expressed her concerns with eating the dry meat during a care conference earlier in the month. Resident #10 stated, just this morning (12/16/24), her diet order had been changed, and there was no assessment for her swallowing ability completed by a staff member or the physician. Resident #10 stated she was able to cut up her food herself, if needed, and stated she…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-12-17 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to obtain water temperatures that were within the CDC's recommended temperatures to prevent the growth of legionella; and obtain water temperatures in resident areas for 4 (#s 1, 4, 5, and 8) of 10 sampled residents; failed to ensure temperatures were completed frequently enough to follow the facility policy; failed to provide staff with adequate Legionella education; and failed to properly clean areas where legionella could be found (such as the eyewash stations, an ice machine, and sinks/toilets specifically, for 1 (#9) of 10 sampled residents; and failed to ensure oversight or intervention was completed from the infection preventionist when a resident was recently diagnosed with legionella. Findings include: 1. Review of a facility document, titled Risk Management Plan for Water Borne Illnesses, no date, showed, Table 6: Hot Water to Resident Areas: Testing of water temps: frequency: Weekly . Review of a facility document, titled…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-10-16 · tag F0553 — failed to let residents help plan their care — widespreadAllow resident to participate in the development and implementation of his or her person-centered plan of care.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, the facility failed to conduct quarterly and annual care conferences and include residents and their representatives to facilitate ongoing participation in the plan of care and goals, for 7 (#s 1, 9, 10, 11, 12, 13, and 14) of 7 sampled residents investigated regarding care conferences. Findings include: 1. During an interview on 10/15/24 at 9:25 a.m., resident #1 stated he had not attended a care conference and was never invited to attend. Resident #1 stated he, . just take(s) their word for it that care plan is what I want. Sure, I'd attend if I could. Review of resident #1's EHR social worker progress notes, dated 11/22/23 through 10/16/24, reflected resident #1 had not had a care conference since 3/1/24. Resident #1 did not have a care conference documented in the progress notes for the Quarterly MDS on either 7/16/24 or 10/16/24. 2. During an interview on 10/16/24 at 12:09 p.m., NF2 stated she had not been invited to attend care conferences for resident #14, and had…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-10-16 · tag F0585 — failed to handle grievances — patternHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review, the facility failed to ensure residents knew how to file a grievance, resolve resident grievances promptly, and maintain evidence demonstrating the result of all grievances for a period of no less than 3 years from the issuance of the grievance decision, for 8 (#s 1, 4, 5, 6, 7, 8, 9, and 15) of 15 sampled residents investigated regarding grievances. Failure to thoroughly investigate grievances had the potential to result in failure to recognize and address potential resident abuse, neglect, or other care and service concerns that needed to be addressed. Findings include: 1. During an interview on 10/15/24 at 9:25 a.m., resident #1 stated he did not know how to file a grievance and usually called the ombudsman or the State Survey Agency. 2. During an interview on 10/15/24 at 1:45 p.m., resident #4 stated she was not aware of a grievance form or how to fill one out. 3. During an interview on 10/15/24 at 1:47 p.m., resident #5 stated she was not aware of a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-16 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews and record review, the facility failed to report to the State Survey Agency and Adult Protective Services, allegations of abuse by staff for 1 (#15); and report findings for one investigation to the State Survey Agency, for 1 (#16) of 16 sampled residents. Findings include: 1. During an interview on 10/15/24 at 4:15 p.m., resident #15 stated, A CNA wound me up in the bathroom and called me white trash, and a woman across the hall was threatening to fight me over my soda one day. It's traumatic for me, and at that care conference they said it was old news, and we need to deal with current issues. Resident #15 stated she was never offered counseling and would like counseling. Resident #15 stated she was, . fearful staying here (at the facility) being called white trash and threats from the room across the way because I wouldn't give her my pop. During an interview on 10/15/24 at 5:10 p.m., staff member A stated, She (resident #15) changes her story. At the care conference we were not talking to her about the [racial slur] word incident anymore, and we needed to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-16 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews and record review, the facility failed to thoroughly investigate and prevent further potential abuse while the investigation was in progress for allegations of abuse by staff for 1 (#15) of 16 sampled residents. Findings include: During an interview on 10/15/24 at 4:15 p.m., resident #15 stated, A CNA wound me up in the bathroom and called me white trash, and a woman across the hall was threatening to fight me over my soda one day. It's traumatic for me, and at that care conference they said it was old news, and we need to deal with current issues. Resident #15 stated she was never offered counseling and would like counseling. Resident #15 stated she was, . fearful staying here (at facility) being called white trash and threats from the room across way because I wouldn't give her my pop. During an interview on 10/15/24 at 5:10 p.m., staff member A stated, She (resident #15) changes her story. At the care conference we were not talking to her about the [racial slur] word incident anymore, and we needed to move forward. I didn't really do an investigation into her…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-05-21 · tag F0658 — failed to meet professional standards of care — patternEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, licensed nursing and certified staff failed to follow standards of practice for wound care, for 1 (#6) of 5 sampled residents; Resident #6 developed a pressure ulcer which deteriorated to a Stage IV. It was identified physician orders for treatments were not followed multiple times, over multiple shifts, and on multiple days. Findings include: During an interview on 5/20/24 at 1:30 p.m., staff member D, a certified staff member, stated pressure relieving interventions included turning and repositioning, putting a cushion in their (for a resident with wound) wheel chair, and a different mattress on their bed for pressure relief. Staff member D stated if there was a change in a resident wound appearance, or if there was a new wound, it would be reported to the nurse right away. During an interview on 5/20/24 at 1:40 p.m., staff member E, a certified staff member, stated resident's with wounds were to be turned and repositioned every two hours. Staff member E stated changes in resident's skin would be reported to the nurse right away so it can be…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-21 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, it was identified the facility staff were aware of a resident's wound status, and use of a mechanical lift, but failed to develop a care plan problem, goals, or interventions for the prevention of the pressure ulcer to her right heel and back, for 1 (#15); and failed to develop a care plan for pain management for a resident who had pain during wound care, for 1 (#6) out of 5 sampled residents. Findings include: 1. During an interview on 5/20/24 at 8:54 a.m., NF2 stated it appeared like resident #15 was developing more wounds after admission to the facility, and the wounds were not showing improvement. During an interview on 5/20/24 at 9:53 a.m., resident #15 stated she had gotten a skin tear on her back, from the hoyer (mechanical) lift sling, as staff pulled the sling out from under her, rather than use the proper process for removal. The tear was caused by pulling the sling out from under her, rather than rolling her from side to side, to remove the sling. Resident #15 stated the skin tear progressed to a Stage III pressure ulcer. Resident #15…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-21 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure 1 (#6) of 3 sampled residents was medicated for pain 30 minutes prior to pressure ulcer dressing changes. Findings include: During an interview on 5/20/24 at 1:30 p.m., staff member D stated complaints of pain were to be reported to the nurse. During an interview on 5/20/24 at 1:40 p.m., staff member E stated if a resident is in pain, the nurse can give them pain medication. During an interview on 5/20/24 at 1:45 p.m., staff member F stated pain medication was to be administered prior to dressing changes if the resident complained about pain during dressing changes. Resident #6 was admitted to the facility on [DATE] and readmitted after surgical repair of a hip fracture related to a fall on 4/29/24. Upon admission, on 2/6/24, the resident had a pink pannus and sacrum, but had no open areas. On 2/13/24 assessment showed the resident's skin worsened, and the provider was notified with orders to apply a dressing and get the resident into the wound…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-21 · tag F0655 — isolatedCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to develop and implement a baseline care plan, and provide the resident or their representative with a written summary of the resident's baseline care plan, for 1 (#114) of 16 sampled residents. Findings include: During an observation and interview on [DATE] at 8:16 a.m., resident #114 was lying on her bed with her lights off. Resident #114 stated her husband had passed away recently, and she was unable to care for herself at home alone. Resident #114 stated she had been at the facility for three or four days and had not received any documentation related to her care or care plan. Review of resident #114's EHR, accessed on [DATE], showed the resident was admitted on Friday, [DATE], accompanied by her daughter. Review of resident #114's care plan, dated [DATE], showed the initiation of a number of care areas. However, the resident-specific information in each care area was not completed. The goals for each of the care areas were also…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-21 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to follow the established care plan, evaluate the effectiveness of interventions, or revise the comprehensive care plan for 1 (#1) of 16 sampled residents. Findings include: During an observation on 12/20/23 at 2:05 p.m., resident #1 was sitting in a high-backed wheelchair, participating in an activity. Resident #1 had contractures to both upper extremities, with the right side being worse than the left. Resident #1 was not able to reach the game pieces because of the contractures. Activity staff were moving the game pieces for the resident. Review of resident #1's care plan, initiated on 12/19/14, and revised on 3/9/21, showed the resident was at risk for contractures and had interventions including encouraging participation in ADLs and active ROM to both of his legs, which included hamstring and calf stretches. There were no interventions for the resident's upper extremity contractures to prevent further deterioration. During an interview on 12/20/23 at 4:17 p.m., staff member I stated he did not have any…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-21 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to provide the care and services necessary for contractures and the ROM for residents admitted with limited range of motion, for 2 (#s 1 and 39) of 2 sampled residents with contractures. Findings include: 1. During an observation on 12/20/23 at 2:05 p.m., resident #1 was sitting in a high-backed wheelchair, in the dining room. Resident #1 had contractures to both arms, with the right arm being worse than the left. Review of resident #1's Annual MDS, with an ARD of 11/1/23, showed the resident had a diagnosis of Cerebral Palsy with limited range of motion in both upper and lower extremities and required assistance with most activities of daily living. During an interview on 12/20/23 at 4:17 p.m., staff member I stated there were no exercises, including active or passive range of motion, as part of resident #1's care. During an interview on 12/20/23 4:20 p.m., staff member L stated if a resident needed ROM or other exercises, they needed to be done by the therapy department. Staff member L stated the facility was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-12-21 · tag F0728 — failed to protect against nurse-aide misconduct — isolatedEnsure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to ensure a nurse aide completed a NATCEP program within four months of full-time employment at the facility, for 1 (staff member K) of 3 sampled staff members. Findings include: During an interview on 12/21/23 at 7:50 a.m., staff member K stated she had worked for the facility for one year and was an NA (nurse aide - not certified) Staff member K stated she had restrictions on what tasks she was able to perform independently and which tasks required supervision from a CNA or a licensed nurse. Review of staff member K's employment record, provided on 12/21/23 at 8:30 a.m., showed the staff member was hired as a regular full-time employee on 11/1/22. Review of an interfacility email, sent on 10/13/23 and provided on 12/21/23 at 9:07 a.m., showed the facility had identified an issue with three NAs who were missing their certifications and needed to be enrolled in an approved nurse aide training program so they could complete their training. During an interview on 12/21/23 at 10:38 a.m., staff member A stated the missing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-12-21 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure the medication error rate was less than five percent affecting 2 (#s 3 and 17) of 4 sampled residents. The calculated error rate was 8.11 percent. Findings include: 1. During a medication administration observation on 12/20/23 at 8:02 a.m., staff member M administered senna 8.6 mg to resident #3. Review of resident #3's MAR, dated 12/20/23, showed the resident was to received senna 8.6 mg and docusate sodium 50 mg. During an interview on 12/20/23 at 9:48 a.m., staff member M identified the stock bottle of senna which was the medication provided to resident #3 at 8:02 a.m. Staff member M stated the bottle only had senna, and the resident should have received the brand containing both senna and docusate sodium. 2. During a medication observation on 12/20/23 at 8:25 a.m., staff member L administered acetaminophen 500 mg, two tablets, and ferrous sulfate 325 mg, to resident #17. Review of resident #17's MAR, dated 12/20/23, showed the resident was supposed to receive acetaminophen at 7:00 a.m., and should…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-11-08 · tag F0940 — failed to train staff — patternDevelop, implement, and/or maintain an effective training program for all new and existing staff members.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure they maintained an effective training program for all newly hired and existing staff and staff providing services under contractual agreement, ensuring staff received training during orientation regarding prohibiting and prevention of abuse, neglect, misappropriation of resident property and exploitation for 4 (staff members C, D, G, and H) of 10 staff members. This deficient practice had the potential to affect residents provided services by the staff who had not recieved the abuse prevention training. Findings include: A review of facility's policy and procedure titled, Preventing Abuse, with a revision date of 8/1/23, showed: Training: 1. During orientation and ongoing, provide new and existing staff in-service training in the following topics: a. Prohibiting and preventing all forms of abuse, neglect, misappropriation of resident property, and exploitation; b. Identifying how person-centered thinking, planning, and practice skills contribute to a facility culture of prevention and identification of abuse,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-08 · tag F0607 — failed to have anti-abuse policies — isolatedDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure hired personnel had a completed criminal background check prior to working at the facility for 1 (Staff member I) of 10 staff members. This deficient practice had the potential to affect all residents of the facility. Findings include: A review of facility's policy and procedure titled, Preventing Abuse, with a revision date of 8/1/23, showed: Policy: The facility has processes In place to assist in preventing abuse, neglect, misappropriation of resident property, End exploitation . Screening . 2.Complete background checks of new employees and returning employees prior to hire/rehire . Review of staff member I's Personnel file showed a hire date of 4/4/23. A criminal background check was completed on 9/11/23. During an interview on 11/8/23 at 11:00 a.m., staff member A stated it was the expectation that all newly hired and rehired staff have a criminal background check completed prior to their employment. Staff member A stated shortly after he was hired it had come to his attention that the background checks were…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · B2023-12-21 · tag F0623 — patternProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — the official record, unedited, may be distressing
Based on interview and record review, facility staff failed to provide a Notice of Transfer/Discharge to the resident or resident's representative, for 1 (#34) of 16 sampled residents. Findings include: During an interview on 12/21/23 at 8:42 a.m., resident #34 stated he remembered recently being hospitalized due to blood loss. Resident #34 stated he was only in the hospital for a week and did not receive any paperwork regarding a written Notice of Transfer when discharged . Review of resident #34's electronic medical record failed to show a Notice of Transfer/Discharge had been provided to the resident or a family member, at the time the resident was transferred to a hospital, on 10/18/23. On 12/19/23 at 5:00 p.m., a request was made for a copy of resident #34's Notice of Transfer/Discharge for the 10/18/23 transfer. No records were received from the facility by the end of the survey. During an interview on 12/19/23 at 5:01 p.m., staff member A said a Notice of Transfer/Discharge was not provided to resident #34 or a family member. The resident did return to the facility.
- No harm found · B2023-12-21 · tag F0625 — patternNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
What the surveyor found here — the official record, unedited, may be distressing
Based on interview and record review, facility staff failed to provide a Notice of Bed Hold to a resident or resident's representative, for 1 (#34) of 16 sampled residents. Findings include: During an interview on 12/21/23 at 8:42 a.m., resident #34 stated he remembered recently being hospitalized due to blood loss. Resident #34 stated he was only in the hospital for a week and did not receive any paperwork regarding a Notice of Bed Hold. The resident had returned to the facility after the hospital stay. Review of resident #34's electronic medical record failed to show a Notice of Bed Hold had been provided to the resident or a family member, on 10/18/23, at the time the resident was transferred to the hospital. On 12/19/23 at 5:00 p.m., a request was made for a copy of resident #34's Notice of Bed Hold. No records were received from the facility by the end of the survey. During an interview on 12/19/23 at 5:01 p.m., staff member A said a Notice of Bed Hold had not been provided to resident #34 or a family member.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$80,366 in federal fines across 3 penalties.
- $25,714 — penalty dated 2026-02-26
- $25,740 — penalty dated 2024-10-16
- $28,912 — penalty dated 2024-05-21
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to CASCADIA HEALTHCARE — 46 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 3.0 | -2.0 vs chain |
| Health inspection | 1 of 5 | 2.8 | -1.8 vs chain |
| Staffing | 3 of 5 | 2.7 | +0.3 vs chain |
| Quality measures | 1 of 5 | 3.9 | -2.9 vs chain |
The other 45 homes this chain runs (chain average 3.0★, per CMS)
Showing 40 of 45; lowest-rated first.
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| CASCADIA MONTANA OPERATIONS LLC | Organization | DIRECT OWNERSHIP INTEREST | since 03/01/2021 |
| CASCADIA HC GROUP LLC | Organization | INDIRECT OWNERSHIP INTEREST | since 06/05/2025 |
| CASCADIA HEALTHCARE LLC | Organization | INDIRECT OWNERSHIP INTEREST | since 03/01/2021 |
| CASCADIA HOLDCO LLC | Organization | INDIRECT OWNERSHIP INTEREST | since 06/05/2025 |
| HAMMOND, OWEN | Individual | INDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL | since 03/01/2021 |
| LAFORTE, STEPHEN | Individual | INDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL | since 06/05/2025 |
| NELSON, TIMOTHY | Individual | INDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL | since 06/05/2025 |
| TIMBERLINE WESTERN TENANT, LLC | Organization | 5% OR GREATER SECURITY INTEREST; ADP OF THE SNF | since 06/05/2025 |
| WHITE OAK HEALTHCARE FINANCE LLC | Organization | 5% OR GREATER SECURITY INTEREST | since 08/11/2022 |
| CASCADIA SERVICES LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 01/21/2025 |
| BRADY, SHANE | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 03/03/2025 |
| HEDUM, EMILY | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 02/26/2025 |
CMS files one row per role, so the 19 rows in the source record cover these 12 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.
7 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $374K paid to related parties (affiliated landlords or management companies) in its most recent cost report.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in MT
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Montana Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 275044. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-02-26, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.