Stafholt Health And Rehabilitation Of Cascadia
456 C Street, Blaine, WA 98230 · For profit - Limited Liability company · 57 certified beds · (360) 332-8733 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- a middle-of-the-pack inspection score (3/5)
- a high payroll-based staffing rating (4/5)
- it has an abuse, neglect, or exploitation citation (F0600), cited Feb 2025
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has a citation for mishandling residents’ money or property (F0567)
- it has 2 actual-harm citations
- a high number of inspection citations overall (41) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $47,182 in federal fines (most recent 2025-02-10)
- its facility-reported quality-measure score sits well above its independent inspection score
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 3 of 5 |
| StaffingFrom payroll records (PBJ) | 4 of 5 |
| Quality measuresSelf-reported by the facility | 5 of 5 |
Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 5 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
| Short-stay residentsrehab / post-hospital | 5 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 2 to 5 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 5.4% | 14.2% | 15.4% | better |
| Long-stay residents who lose too much weight | 3.9% | 5.5% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.6% | 1.0% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 0.6% | 1.6% | 2.0% | better |
| Long-stay residents with depressive symptoms | 8.5% | 17.7% | 6.5% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 0.0% | 2.6% | 3.3% | check this* — see note marked star below the table |
| Long-stay residents whose ability to walk worsened | 5.2% | 17.2% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 10.8% | 12.4% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 100.0% | 93.8% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 1.3% | 4.3% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 15.4% | 22.5% | 21.2% | better |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 12.1% | 15.1% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 0.5% | 1.3% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 93.2% | 82.0% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 21.6% | 19.9% | 22.6% | typical |
| Short-stay residents with an outpatient ER visit | 6.9% | 13.4% | 12.0% | better |
| Long-stay hospitalizations per 1,000 resident days | 0.21 | 1.33 | 1.67 | better |
| Long-stay outpatient ER visits per 1,000 resident days | 0.69 | 1.52 | 1.80 | better |
* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
54.3% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 47 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 50.8% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 65 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.33 therapist hours per resident per day in 2026Q1 — more than 55% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 17% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 54.3%CMS range 41.7–65.8 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 9.5%CMS range 5.9–14.4 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 50.8% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 53.9% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 46.1% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 97.5% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 100.0% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — Newly certified nursing home with less than 12-15 months of data available or the nursing home opened less than 6 months ago, and there were no data to submit or claims for this measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 0.0% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 6.0%CMS range 2.7–12.8 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.90 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 57 beds and averages 54.4 residents a day — about 95% occupied, or roughly 3 beds typically open. It runs essentially full — expect a waiting list. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.79 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 1.29 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 1.94 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.35 hrs/resident/day on weekends vs 3.97 on weekdays — 16% thinner on weekends. RN hours go from 1.37 to 1.11 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 52% is about the same as the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
41 citations, most serious first. The 12 most serious are shown; the remaining 29 are one tap away and print in full.
- Actual harm · G2025-02-10 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to prevent psychosocial and physical abuse of 1 of 3 residents (Resident 1) reviewed for abuse and neglect. Resident 1, who had a well-known history of sexual trauma, experienced psychosocial and physical harm when during an episode of constipation, a Nursing Assistant Certified (NAC) proceeded to break up and remove the resident's impacted feces without their consent and outside their scope of practice even after the resident told the NAC to stop. Findings included . Review of Lippincott Nursing Procedures, 8th Edition, showed the procedure for digital fecal impaction removal began with verifying the practitioner's order including the following: * Explain the procedure to the patient, expected outcomes, and potential complications, * Inform the patient that a chaperone may be present during the procedure, * Obtain baseline vital signs because anal stimulation may cause a vagal response (a series of unpleasant symptoms that occur when the vagus nerve is…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2024-02-09 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to offer assistance and supervision with meals, consistently offer an alternative meal when residents at less than 50% of their meal and evaluate the effectiveness of weight loss interventions to determine if additional interventions were needed for 2 of 3 residents (Resident 46 and 31) reviewed for nutritional needs. These failures caused harm to Resident 46 when they experienced a severe weight loss of 9.1% in less than three months and placed other residents at risk for additional weight loss and a decline in their nutritional status. Findings included . Review to the State Operations Manual (SOM) Appendix PP - Guidance to Surveyors for Long Term Care Facilities, dated 02/03/2023, the parameters for significance of unplanned and undesired weight loss as defined being severe if there is a greater than 5% weight loss in one month and greater than 7.5% in three months. Review of facility policy titled, Nutrition, revised 01/08/2023, showed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-05-06 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to provide 1 of 3 residents (Resident 1) timely services and treatment for symptoms of a urinary tract infection (UTI) which met the criteria of current standards of practice and the facility's policy. This failed practice caused Resident 1 to experience a delay in treatment of a UTI and placed the resident at risk for diminished quality of life.Findings included. Review of the facility's policy titled, Prevention and Treatment of Urinary Tract Infection (UTI), revised on 01/25/2026, included the following:- The physician would be notified and orders obtained for appropriate laboratory work,- Loeb Criteria (a standardized set of clinical signs and symptoms used in long-term care and nursing homes to guide the safe initiation of antibiotics) was used as the minimum criteria for initiating antibiotics for an indication of urinary tract infection for residents with no indwelling urinary catheters:One of the Following: Acute dysuria (pain or discomfort when…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-04-02 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure pharmaceutical services included processes for the provision, monitoring and/or use of medication related to devices involving 1 of 1 resident (Resident 2) reviewed for anticoagulant (blood thinning) medications. Failure to perform quality control testing on test meters had the potential to result in inaccurate measurement of therapeutic drug levels. Findings included . Review of the Coag-Sense Professional User Guide copyright 2023 documented directions for use for control testing of Protime/INR (measure to determine therapeutic levels of anticoagulant medication) meters stated there were 2 Low Control Strips, 2 High Control Strips and a Control Activation Solution shipped with each test strip kit. Controls should be tested immediately upon receipt of each new lot number. The user guide provided instruction on how to perform testing and interpretation of the results to determine if the meter was providing accurate results. Resident 2 was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-02 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure adequate pain management was provided for 1 of 3 residents (Resident 1) reviewed for dental care. This failure had the potential to result in a decreased quality of life for Resident 1, who was experiencing dental pain. Findings included .Resident 1 admitted [DATE] and was a long-term care resident at the facility. In an observation and interview on 03/30/2026 at 10:40 AM, Resident 1 was in bed and stated they still had a sore tooth. Resident 1 opened their mouth to point out the left lower molar area. Resident 1 was observed to have many missing, broken teeth with silver colored prior dental work visible on many teeth. Resident 1 was observed to place her hand across their left lower jaw while speaking and hold it there. Resident 1 stated they had been to the dentist and was told they needed to see a doctor first before they could pull out their teeth. Resident 1 stated there was more than one bad tooth but one in particular that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-02-17 · tag F0567 — failed to protect residents' money held by the home — patternHonor the resident's right to manage his or her financial affairs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure residents with personal funds/resident trust accounts had ready access to their accounts during weekends for 14 of 15 residents (Residents 3, 31, 34, 10, 39, 42, 43, 44, 48, 49, 50, 52, 61, 62) reviewed for trust fund accounts and failed to manage and account for the personal funds in an interest bearing account of 1 of 1 residents (Resident 3). These failures placed residents at risk of not having access to their accounts during non-banking hours, a decreased sense of autonomy and a diminished quality of life.<READY ACCESS TO FUNDS>Review of trust fund list provided by facility on 02/09/2026 at 11:22 AM, documented 15 residents had trust accounts and of those, 13 had funds available.In an interview on 02/12/2026 at 9:56 AM Staff C, Business Officer Manager, stated if a resident wanted to obtain funds on weekends there was 40 dollars kept in the nurse's cart. Staff C stated there was a locked box with the narcotics that contained 40 dollars in a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-02-17 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, observations and record review the facility failed to identify a fall hazard for 1 of 2 residents (Resident 3) reviewed for accidents and failed to secure the doors of the soiled utility room and janitor room on 1 of 2 halls (East Hall). These failures placed the residents at risk for accidents, access to hazardous items, and diminished quality of life.Findings included. <FALL HAZARD>Resident 3 admitted to the facility on [DATE] with diagnoses to include vision loss in both eyes, history of fall with fracture, and history of stroke. Resident 3 stated their vision loss was permanent and they were blind.In a review of Resident 3's care plan dated 03/19/2024 documented resident was at risk of falls related to history of falls and impaired mobility with a goal to remain free of falls. Interventions related to environment included placing personal items and assistive devices within reach.In an observation on 02/09/2026 at 12:03 PM and 02/10/2026 at 9:43 AM Resident 3's room had a recliner next to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-02-17 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations and interviews, the facility failed to ensure treatment carts and medication carts were locked for 2 of 3 medication carts (West and East medication carts) and 2 of 2 treatment carts (West and East treatment carts). These failures placed residents at risk for having access to treatment supplies and medication not prescribed to them, missing medication, and access to medication by unauthorized individuals. Findings included . Review of the facility's policy titled, Medication Storage and Labeling, dated 10/31/2025, stated that all medications must be stored in compliance with all regulations. Storage requirements included medications to be stored in locked compartments. <UNLOCKED WEST MEDICATION CART>In an observation on 02/09/2026 at 2:48 PM, the [NAME] medication cart was observed unlocked and unattended. Staff I, Infection Preventionist (IP)/Registered Nurse (RN), was observed at the [NAME] nursing station. Staff I returned to the [NAME] medication cart at 2:52 PM.<UNLOCKED EAST TREATMENT CART>In an observation on 02/10/2026 at 1:12 PM, the East treatment…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-02-17 · tag F0801 — patternEmploy sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure the dietary/culinary manager (Staff J) had proper qualifications. This failure placed residents at risk of receiving dietary services from staff without the required competencies and skills to carry out food and nutrition services.Findings included . Review of the facility provided position description for dietary/culinary manager, dated 06/2018, showed staff were to have one or more of the following required: Certified Dietary Manager (CDM), Certified Food Protection Professional (CFPP) with the Dietary Manager's Association Dietetic Technician, Registered, with the Commission on Dietetic Registration of the American Dietetic Association; or, Certification with the American Culinary Federation In an interview on 02/09/2026 at 9:42 AM, Staff J, dietary/culinary manager, stated they had been hired in March of 2025. Staff J was requested to provide their dietary/culinary manager certificate. In a follow up interview on 02/11/2026 at 10:21 AM, Staff J stated they had not completed the training for their…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-17 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure staff recognized and reported timely potential abuse allegations to the State Agency within 24 hours for 1 of 3 sampled residents (Resident 34) reviewed for abuse. This failure placed residents at risk for unidentified patterns of alleged violations and at risk for potential abuse. Findings included . According to the Nursing Home Guidelines, also known as the Purple Book, sixth edition, dated October 2015, documented, The facility must ensure that all alleged violations involving mistreatment, neglect, or abuse, including injuries of unknown source and misappropriation of resident property are reported immediately to the administrator of the facility and to other officials in accordance with State law through established procedures (including to the State survey and certification agency). Review of the facility titled, Event Management & Reporting, dated 09/16/2025, documented that the nurse will notify the immediate supervisor, who will…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-17 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to conduct a thorough investigation of potential abuse allegations for 1 of 3 residents (Resident 34) reviewed for abuse. This failure to initiate, conduct a thorough investigation, and correct actual or potential alleged violations left residents at risk for unidentified and/or repeated incidents of abuse and a decreased quality of life. Findings included . Review of the facility's policy titled, Abuse, dated 09/04/2025, stated that all forms of abuse, including verbal, are strictly prohibited. Review of the facility's policy titled, Event Management & Reporting, dated 09/16/2025, documented that a risk report will be completed per facility process of incident management. The policy documented that for incidents involving abuse to follow state-specific guidelines for reporting. According to the Nursing Home Guidelines, also known as the Purple Book, sixth edition, dated October 2015, documented that, All alleged incidents of abuse, neglect, abandonment,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-17 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure 2 of 3 residents (Residents 1 and 49) reviewed for quality of care received the necessary care and services in accordance with professional standards of practice to meet each resident's physical, mental and psychosocial needs. The facility failed to ensure that Resident 1 was appropriately assessed, monitored, and documented after returning from dialysis treatments and failed to set up and appropriately monitor Resident 49's side effects of an anticoagulant (blood thinner) medication. These failures placed the residents at risk for unrecognized or undetected medical complications and a decreased quality of life related to unmet care needs. Findings included .<RESIDENT 1>Resident 1 admitted to the facility on [DATE] with diagnoses to include dependence on renal dialysis (machine removes blood from the body, filters it through a dialyzer and returns the cleaned blood to the body), chronic kidney disease (long term condition in which kidneys…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 29 citations
- Potential for harm · D2025-09-04 · tag F0745 — failed to provide medically-related social services — isolatedProvide medically-related social services to help each resident achieve the highest possible quality of life.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure 1 of 1 resident (Resident 1) received medically related social services assistance to understand their financial matters. This failed practice placed Resident 1 and other residents at risk of financial exploitation. Findings included .Resident 1 was admitted to the facility on [DATE] with diagnoses to include bipolar disorder (a serious mental illness characterized by extreme mood swings) and cataracts with visual loss to both eyes. The Quarterly Minimum Data Set assessment dated [DATE] showed the resident was cognitively intact and had severely impaired vision, with no vision or sees only light, colors or shapes.Review of an online report sent to the Washington State Hotline dated 08/11/2025, documented a concern Resident 1 had not made a payment to the facility in over a year. The report noted Resident 1 had an individual, Collateral Contact (CC) 1, who assisted them with their finances. When the facility reached out to CC 1, they asked that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-25 · tag F0552 — isolatedEnsure that residents are fully informed and understand their health status, care and treatments.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure that 1 of 5 residents (Resident 155) reviewed for informed consent had received the information of risks and benefits of their proposed care related to psychoactive medications (substances that affect a person's mental processes, behavior and mood). This failure placed the resident at risk for potentially unknown or unwanted side effects, and decreased quality of life. Findings included . Facility policy titled, 'Psychoactive Drug Use', revision date of 10/15/2022, showed psychoactive drug documentation guidelines were to document in the resident's medical record, by the appropriate discipline on designated forms assessment as indicated: Resident/resident advocate notification, education, and consent of psychoactive medication. Resident 155 admitted to the facility on [DATE] with diagnoses to include right femur fracture, major depressive disorder, anxiety disorder and chronic pain syndrome. Review of Resident 155's admission orders dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-25 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure resident care plans were reviewed and revised for 1 of 2 residents (Resident 51) reviewed for activities of daily living. This failure placed residents at risk for lack of appropriate care and services by the staff. Findings included . Resident 51 admitted to the facility on [DATE] with diagnoses which included history of strokes and was dependent on staff for activities of daily living such as grooming and hygiene. Review of Resident 51's care plan on 03/20/2025 documented the resident had their own teeth and was able to perform oral hygiene with supervision and cueing and preferred to use their electric toothbrush, initiated on 01/31/2025. In an interview on 03/18/2025 at 1:48 PM, CC1 stated Resident 51 had an electric toothbrush but they could tell it had not been used. CC1 stated they did not think the staff were brushing the resident's teeth. CC1 stated they had asked about it before, and they had checked recently and did not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-25 · tag F0676 — failed to keep up residents' daily-living abilities — isolatedEnsure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide services that ensured a resident's abilities in activities of daily living (ADLs) did not diminish for 1 of 2 sampled residents (Resident 206) reviewed for activities of daily living. This failure put residents at risk for physical decline and decreased quality of life. Findings Included . Resident 206 admitted to the facility on [DATE] with diagnoses to include chronic ulcer of the foot, high blood pressure and altered mental status. Review of Resident 206's Brief Interview for Mental Status (BIMS-an assessment tool used to screen for cognitive impairment) dated 03/12/2025 showed a score of 12 out of 15, indicating the resident had moderate impairment. <ORAL CARE> Review of the admission Minimum Data set (MDS-an assessment tool) assessment dated [DATE] showed Resident 206 required set up assistance for oral hygiene. Review of Resident 206's care plan dated 03/06/2025 documented the resident had their own teeth, was missing their…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-25 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to assess and implement resident centered pain intervention for one of four sampled residents (Resident 51) reviewed for pain. This failure placed residents at risk for unrelieved pain, lack of participation in therapy and a decreased quality of life. Findings included . Resident 51 admitted [DATE] with diagnoses which included strokes and history of falls, and a hospital acquired pressure ulcer of the sacrum. Review of Resident 51's admission Minimum Data Set (MDS, a required assessment tool) showed the resident had cognitive impairment. The MDS showed the resident's pain was rated by resident interview and the resident response was that their pain was occasional, and the numeric rating was 9 on a scale of 0 through 10, with 10 being the highest. The MDS stated the resident had a non- stageable pressure ulcer. Review of Resident 51's most recent pain assessment dated [DATE] utilized the non-verbal pain scale and rated the resident's pain at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-02 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to provide notification to the resident's representative of a change in treatment for 1 of 1 resident (Resident 4) reviewed for medication changes. This failed practice prevented the resident's representative from being informed and participating in care decisions. Findings included . Resident 4 was admitted to the facility on [DATE] with diagnoses to include chronic heart disease along with congestive heart failure, low blood pressure, and kidney failure. Review of a progress note dated 09/19/2024 at 11:53 PM, showed a new order for Lasix (medication used to treat fluid retention) 20 milligrams (mg) twice daily and a laboratory test ordered for to be completed 09/23/2024. Review of the September 2024, Medication Administration Record showed Resident 4 received a dose of Lasix 20 mg on the morning of 09/20/2024. In a phone interview on 10/02/2024 at 9:10 AM, Collateral Contact (CC)1, Resident 4's Representative stated they were not informed the resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-02 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure 3 of 3 residents (Residents 1, 2 and 3) who had orders for daily weights were weighed daily. This failed practice placed residents at risk of diminished quality of life. Findings included . <RESIDENT 1> Resident 1 was admitted to the facility on [DATE] with a diagnosis to include congestive heart failure. Review of Resident 1's care plan showed a focus problem of chronic congestive heart failure with an initiated date of 06/10/2024. The care plan included interventions to monitor the resident's weight as ordered and to monitor for signs and symptoms of congestive heart failure which included weight gain unrelated to intake and swelling of the legs and feet dated 06/10/2024. Review of the August 2024 Medication Administration Record (MAR) showed an order for daily weights in the morning for weight monitoring with a start date of 08/02/2024. Resident 1 had no documented weights fored 16 of 29 days in August 2024. Review of the September 2024 MAR…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-08-13 · tag F0678 — failed to provide CPR when needed — patternProvide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure 3 of 6 facility nursing staff responsible for providing cardiopulmonary resuscitation (CPR) were current in their CPR training. This failure had the potential risk of the facility having a lack of staff who were properly trained in CPR readily available to respond in an emergency. Findings included . Review of the facility's policy titled, Cardiopulmonary Resuscitation, revised on [DATE], did not show the process the facility used to ensure the nursing staff maintained their current Healthcare Provider CPR certifications. Resident 1 was admitted to the facility on [DATE] with diagnoses to include heart failure, chronic obstructive pulmonary disease, chronic respiratory failure with hypoxia (low oxygen) and dependence on supplemental oxygen. Review of Resident 1's Physician Orders for Life-Sustaining Treatment (POLST) form showed Resident 1 had elected full treatment to attempt resuscitation/CPR. Review of facility's investigation report dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-13 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to ensure 1 of 3 residents (Resident 2), reviewed for non-pressure related skin ulcer/wound, received treatment and care in accordance with professional standards of practice. This failed practice placed Resident 2 at risk when they developed myiasis (a parasitic infection of fly larva in human tissue) to their non-pressure wounds and placed all residents at risk of further decline in their conditions, discomfort, and a diminished quality of life/quality of care. Findings included . Review of the Center for Disease Control and Prevention (CDC) site on Myiasis dated 07/16/2024, showed untreated or open wounds were risk factors that made people more likely to get infected in areas where myiasis occurs. The flies are attracted to and lay their eggs on and in open wounds and mucous membranes. Resident 2 was admitted on [DATE] with diagnoses to include embolism (blood clot of an artery) and thrombosis (clotting of the blood) of arteries of the lower…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-13 · tag F0791 — failed to provide routine dental services — isolatedProvide or obtain dental services for each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to ensure dental services was coordinated for 1 of 3 sampled residents (Resident 1) reviewed for dental services. Failure to follow up on dental referrals and ensure the coordination of dental services for residents who were edentulous (having no teeth) placed the residents at increased risk for difficulty chewing, associated health complications, and diminished quality of life. Findings included . Resident 1 was admitted to the facility on [DATE] with diagnoses to include mild cognitive impairment, cognitive communication deficit, depression, and need for assistance with personal care. Review of Resident 1's Clinical Census showed Resident 1 had Medicaid actively effective as of 02/02/2024. Review of Resident 1's Dental Care Area Assessment (CAA- an investigation of a triggered assessment area) dated 01/16/2024, showed Resident 1 was edentulous and interventions included to minimize the risks related to being edentulous. Review of a progress note dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-07-23 · tag F0585 — failed to handle grievances — isolatedHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to ensure residents had the right to voice grievances related to call light response time, missing personal items, and excessive wait times without fear of retaliation. The failure to allow the Resident Council Committee (RCC) to file grievances on complaints/concerns without the fear of retaliation placed residents at risk for ongoing unmet care needs, unresolved missing property and diminished quality of life. Findings included . Review of the facility's policy titled, Complaints and Grievances, dated 11/28/2017, showed an individual had the right to voice grievances to the facility or entity that hears grievances without discrimination or reprisal and without fear of discrimination or reprisal. Such grievances include those with respect to care and treatment which had been furnished as well as which had not been furnished and other concerns regarding their Long-Term Care facility stay. The facility should make prompt efforts by the facility to resolve grievances the resident may have. The Executive Director/Designee was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-04-04 · tag F0561 — failed to honor residents' choices — isolatedHonor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure 2 of 3 resident's (Resident 3 and 4) choice of bathing frequency was honored. The facility failed to provide and honor the resident's care planned bathing preference. This failed practice placed residents at risk for a diminish quality of life. Findings included . <RESIDENT 3> Resident 3 was admitted to the facility on [DATE] with diagnoses to include compression fracture of the fourth thoracic vertebra, anxiety, and weakness. Review of the care planned Activity of Daily Living (ADL) focus problem, dated 03/18/2024, showed Resident 3 preferred to take a bath three times weekly. Review of the March and April 03/18/2024 through 04/04/2024, Documentation Survey Reports, showed Resident 3 did not have a bath the first week they were in the facility and had two baths the following week until discharge on [DATE]. (Two baths within 18 days). In an interview on 04/04/2024 at 12:58 PM, Collateral Contact (CC) 1, Resident 3's family member stated they had…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-04-04 · tag F0582 — isolatedGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to provide the required refund for 1 of 4 sampled residents and/or their resident representative (Resident 1) within the required 30 days after the resident's discharge. This failed practice placed the resident and/or resident representative at risk of financial hardship. Findings included . Record review showed Resident 1 was admitted to the facility on [DATE] and was discharged from the facility on 11/21/2023. Review of a Complaint Resolution Unit report, dated 03/26/2024, showed the facility did not provide the resident/resident representative a refund for 10 days as the facility claimed they were owed money for supplies. In an interview on 04/04/2024 at 12:29 PM, Staff A, Business Office Manager, stated the facility had issued a refund of $3,147.42 for Resident 1 back in January 2024 and the refund check was mailed out on 02/05/2024, 75 days after Resident 1 was discharged . In an interview on 04/04/2024 at 5:00 PM, Staff I, Interim Administrator,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-04-04 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to thoroughly investigate an allegation of potential abuse and neglect for 1 of 1 incident sampled resident (Resident 3) reviewed for abuse and neglect. This failed practice prevented the facility from identifying the potential extent and nature of the allegation of abuse and neglect and placed residents at risk of diminished quality of life. Findings included . Review of the facility's policy titled, Abuse Prevention, Identification, & Reporting, revised on 10/31/2017, showed the facility would conduct an investigation of alleged abuse and neglect, use observation, interviews, and record review to gather and corroborate information. Staff are mandatory reporters and required to fulfill the responsibility of reporting and they must notify the State Survey Agency. RESIDENT 3 Resident 3 admitted to the facility on [DATE] with diagnoses to include compression fracture of the fourth thoracic vertebra, anxiety, and weakness. Review of an email Collateral…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-04-04 · tag F0849 — isolatedArrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to arrange hospice services for 1 of 1 resident (Resident 2) reviewed for hospice care. Failure to ensure hospice services were arranged or Resident 2 was transferred to a facility that offered Resident 2's preferred hospice agency denied the resident of their hospice benefit. Findings included . Resident 2 was admitted to the facility on [DATE] with diagnoses of fractured hip, Alzheimer's disease, heart arrhythmia, kidney disease, diabetes, hypothyroidism, high blood pressure, and weakness. Review of a Health Status Note dated 10/12/2023, showed Collateral Contact (CC) 2, Resident 2's family member informed the staff they would like a referral for hospice sent to a specific hospice agency. The Certified Physician Assistant was notified, and a telephone order was placed. Review of a Nutritional Review Note, dated 11/05/2023, showed Resident 2 was on hospice prior to hospitalization and a hospice referral was ordered. Review of Resident 2's medical record,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-22 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure 1 of 3 residents (Resident 1) was provided pain management consistent with the resident's choices and goals for comfort and dignity. This failed practice placed the resident at risk of unmet care needs and diminished quality of life. Findings included . Review of the facility's policy titled, Pain Management, revised 10/15/2022, showed the facility recognized the resident's right to be free of pain and promoted pain relief through the use of the Pain Management Plan during the resident's duration of stay to help the resident attain or maintain their highest practicable level of well-being and to prevent or manage pain to the extent possible. Resident 1 was admitted to the facility on [DATE] with diagnoses to include severe oral candidiasis (mouth infection caused by a yeast fungus), chronic pain syndrome with opiate (class of drug used to reduce moderate to severe pain) dependency, fibromyalgia (chronic disorder that causes pain and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-02-09 · tag F0761 — failed to label and store drugs safely — widespreadEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interview, and record review the facility failed to ensure drugs and biologicals were stored in accordance with state and federal laws for 2 of 2 medication refrigerators (East Hall and [NAME] Hall) in the Medication Storage Rooms. These failures placed residents at risk to receive inactivated medications and/or vaccines and may experience adverse side effects and other potential negative health outcomes. Findings included . Review of the facility policy titled, Medication Management, revised on 10/15/2022, stated medications and biologicals are stored appropriately according to manufacturer's guidelines .medications should be stored under proper conditions such as temperature and light in compliance with applicable federal and state laws and regulations. In an observation on 02/06/2024 at 10:20 AM, the East Hall medication storage room had a small refrigerator with temperature logs on the outside. The document showed a section titled AM Temperatures, and PM Temperatures. The logs showed the following: - September 2023, AM section had no temperatures logged 20…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-02-09 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, and interview, the facility failed to provide a homelike environment for 1 of 2 dining rooms (East Dining Room), and 1 of 2 halls (East Hall), and 8 out of 20 resident rooms (Rooms 7, 12, 16, 17, 20, 21, 27, and 29) reviewed for environment. The facility failed to ensure that residents were served their meals in a home like environment, failed to ensure lightening fixtures were cleaned and repaired, and failed to ensure resident's rooms flooring and doors were clean and in good repair. The facility failure to provide maintenance services and homelike dining experience placed residents at risk for diminished quality of life. Findings included . <EAST DINING ROOM> RESIDENT 3 Resident 3 admitted to the facility on [DATE] with diagnoses included Alzheimer's disease. Review of Resident 3's care plan on 02/07/2024, there was no focus, goal, or intervention the resident required or requested to have their meal served on a cafeteria tray. RESIDENT 7 Resident 7 admitted to the facility on [DATE]…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-02-09 · tag F0636 — patternAssess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the Resident Assessment Instrument (RAI), an assessment of a resident's needs, strengths, goals, and preferences, included thorough summaries of the Care Area Assessments (CAA - a systematic process to interpret the triggered information from the Minimum Data Set assessment to assess the potential problem and determine if the area should be care planned), to holistically analyze the plan of care for 6 of 9 sampled residents (Residents 15, 28, 8, 18, 31, and 40) reviewed for comprehensive assessments. This failure placed the residents at risk of not having appropriate services provided based on the resident's individualized needs. Findings included . Review of the Centers for Medicare & Medicaid Services Long-Term Care Facility Resident Assessment Instrument 3.0 User's Manual, dated October 2023, showed the RAI consists of three basic components: the Minimum Data Set (MDS - and assessment tool) assessment, the CAA process, and the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-02-09 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide residents assistance with Activities of Daily Living (ADL) to include personal hygiene and bathing for 5 of 5 sampled dependent residents (Residents 5, 15, 28, 41 and 46), reviewed for ADL. The failure to provide the resident's, who were dependent on staff for assistance with grooming and showers placed residents and others at risk for embarrassment, poor hygiene, unmet care needs and a diminished quality of life. Findings included . Review of the facility's policy, Activities of Daily Living, revised 02/28/2019, showed assistance is provided to residents who need extensive or total assistance with maintenance of nutrition, grooming, oral hygiene, toileting, and other personal cares. <RESIDENT 5> Resident 5 admitted on [DATE] with diagnoses to include Alzheimer's disease (memory loss), physical debility, muscle weakness, and the need for assistance with ADL care. Review of the clinical record, showed Resident 5 was dependent on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-02-09 · tag F0758 — failed to limit and justify psychotropic drugs — patternImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure 4 of 5 sampled residents (Residents 16, 35, 8, and 28) reviewed for unnecessary medications, were free of unnecessary psychotropic medications. The facility failed to ensure there were valid diagnoses for use of psychotropic medications, monitoring, valid consents for use, and attempted gradual dose reductions (GDR - is the stepwise tapering of a dose to determine if symptoms, conditions, or risks can be managed by a lower dose or if the dose or medication can be discontinued). These failures placed residents at risk for receiving unnecessary psychotropic medications, for adverse events, and diminished quality of care. Findings included . <RESIDENT 16> Resident 16 admitted to the facility on [DATE], with diagnoses including Alzheimer's disease, anxiety, depression, and post-traumatic stress disorder (PTSD). The quarterly MDS dated [DATE] showed the resident had severe cognitive impairment. Review of Resident 16's physician orders showed an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-02-09 · tag F0804 — failed to serve food at safe, palatable temperature — patternEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to serve meals that were at a safe temperature and appetizing for 2 of 2 sampled residents (Residents 8 and 31) and 2 of 2 halls reviewed for food quality. This failed practice placed residents at risk for decreased nutritional intake and food borne illness. Findings included . Review of an untitled and undated facility document, showed daily mealtimes for the facility were breakfast at 8:45 AM, lunch at 12:15 PM, dinner at 5:30 PM, and evening snack at 8:00 PM. <RESIDENT 8> Resident 8 admitted to the facility on [DATE] with diagnoses that include stroke affecting their left side, major depressive disorder, and chronic pain. In an interview on 02/06/2024 at 9:10 AM, Resident 8 stated facility meals were cold, there were not many options, and the menu contains the same repeated food items. <RESIDENT 31> Resident 31 admitted to the facility on [DATE] with diagnoses to include acute respiratory failure (the air sacs of the lungs cannot release…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-02-09 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure staff were compliant with Infection Prevention and Control Guidelines and standard of practice for 1 of 2 hallways (East Hall), for 1 of 1 resident during catheter care (Resident 8) and failed to implement their respiratory protection plan (RPP) for 32 of 79 employed staff. The facility failed to ensure the staff used appropriate hand hygiene practices, staff were wearing personal protective equipment (PPE) in accordance with national standards, clean and disinfect universal resident medical equipment, and staff following appropriate infection control practices on and around medication administration carts. This failed place all residents and staff at risk for potential infection. Findings included . Review of the facility policy titled, Infection Prevention and Control Program, revised 10/15/2022, stated the program was designed and implemented to identify and reduce the risk of infections among residents, and staff . It should…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-02-09 · tag F0883 — failed to offer flu and pneumonia vaccines — patternDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review the facility failed to ensure pneumococcal vaccines (a vaccine that protects against pneumococcal infections that can lead to serious infections such as pneumonia and blood infections) were screened, educated on risk and benefits, and/or offered the vaccine for 4 of 5 sampled residents (Residents 15, 16, 28, and 35) reviewed for immunizations and infection control. This failed practice placed the residents at risk for illness, spread of a communicable disease and a diminished quality of life. Findings included . Review of the facility policy titled, Pneumococcal Program, revised 05/31/2023, showed all residents and family members receive education regarding the benefits, potential side effects and general safety of receiving the of pneumococcal immunization. Residents are then offered and given the pneumococcal vaccine in accordance with physicians' orders unless contraindicated, resident had already received, or refused. The facility will provide a copy of the vaccine…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-09 · tag F0607 — failed to have anti-abuse policies — isolatedDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure criminal background checks were completed for 2 of 5 sampled facility staff (Staff U and V) and failed to ensure the Omnibus Reconciliation Act (OBRA) Nurse Aide Registry (a database to ensure nurse aides meet federal requirements and are eligible to work in a skilled nursing facility) checks were completed for 3 of 3 sampled Nursing Assistants (Staff O, T, and V) reviewed for staff qualifications and background review. These failures placed all residents at risk for abuse/neglect. Findings included . Review of the facility policy titled, 'Preventing Abuse, last revised on 08/01/2023, showed the facility was to: - Complete background checks of new employees and returning employees prior to hire/rehire. - Check the OBRA Nurse Aide Registry to ensure OBRA certification, prior to the employment of a Nursing Assistant (NA). <STAFF U> Staff U, Licensed Practical Nurse (LPN), had a hire date of 07/01/2023. Review of Staff U's employee file showed the background check was dated 02/07/2024. <Staff V> Staff V, Nurse Aide…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-09 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure 1 of 1 resident (Resident 28) reviewed for respiratory care and services was provided care consistent with professional standards of practice. The facility failed to ensure the concentrator (a medical device that provides pure oxygen) was set to the ordered flow rate. This failure placed residents at risk for receiving care and services that were not physician ordered, unmet care needs, diminished quality of life and negative outcomes. Findings included . Review of the facility's oxygen therapy policy undated, directed the staff to verify the physician order prior to initiating oxygen therapy and to monitor oxygen parameters as needed. Resident 28 admitted to the facility on [DATE] diagnoses included COPD (a group of diseases that cause airflow blockage and breathing problems), obstructive sleep apnea (residents repeatedly stop and star breathing while they sleep) and dementia (memory loss) and required supplemental oxygen (O2) use.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-09 · tag F0791 — failed to provide routine dental services — isolatedProvide or obtain dental services for each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure that routine dental services were coordinated for 1 of 1 sampled resident (Resident 40) reviewed for dental services. Failure to ensure dental services were coordinated placed residents at increased risk for health complications associated with caries and poor dentition. Findings included . Resident 40 admitted to the facility on [DATE] with diagnoses to include fracture of the right leg, history of falling, and other specified disorders of teeth and supporting structures. Review of the care plan, dated 08/24/2023, showed that Resident 40 had oral/deal health problems exhibited by several decayed teeth. On 02/05/2024 at 10:20 AM, Resident 40's mouth was observed which had missing teeth and signs of decay (discolored teeth, receding gums). In an interview on 02/08/2024 at 10:54 AM, Resident 40 stated they had a bridge for their teeth that they did not use anymore and kept it in their drawer. Resident 40 stated they had oral pain…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-12-26 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to ensure 1 of 1 resident (Resident 1) had their rights respected and honored when their choice to have a personal phone to communicate with whom they chose was taken away. This failed practice placed the resident and all other residents at risk of diminished quality of life and at risk of losing their resident rights to have access to their personal phone. Findings included . In an interview and observation on 12/21/2023 at 1:51 PM, Resident 1 was lying in bed and stated that they had not slept well because of all this mess with not having their phone. No phone was observed in the resident's room. The resident stated they paid quite a bit of money to stay at the facility and their phone was gone. The resident stated it had made them feel very bad, when their phone disappeared, and they could not call anyone. The resident stated they were so upset and wanted their phone back. The resident stated they wanted to know who had come into their room and took their phone as it had been working. Review of the State Hot…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-09-06 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure residents were free from accidents for 1 of 3 residents (Resident 1) reviewed. Failure to properly position and secure Resident 1 in their wheelchair (w/c) caused the resident to experience a fall out of their w/c during transportation in the facility van, placing them at risk for injury. Findings included . Resident 1 admitted [DATE] with diagnoses which included a history of stroke with left sided weakness and other physical limitations. The resident was alert and oriented with some short-term memory loss. Review of the Resident 1's care plan, dated 10/28/2019, showed they required extensive assistance with activities of daily living, extensive 2-person assistance for transfers using a lift device and used a tilt-in-space w/c (a w/c designed to recline to provide comfort and positioning support). The resident's record showed they had impaired trunk control strength for sitting positioning due to a prior stroke. In an interview on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$47,182 in federal fines across 2 penalties. 1 Medicare payment denial on record.
- $32,890 — penalty dated 2025-02-10
- $14,292 — penalty dated 2023-12-26
- Medicare payment denial — starting 2024-03-26 for 42 days
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to CASCADIA HEALTHCARE — 46 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 4 of 5 | 3.0 | +1.0 vs chain |
| Health inspection | 3 of 5 | 2.8 | +0.2 vs chain |
| Staffing | 4 of 5 | 2.7 | +1.3 vs chain |
| Quality measures | 5 of 5 | 3.9 | +1.1 vs chain |
The other 45 homes this chain runs (chain average 3.0★, per CMS)
Showing 40 of 45; lowest-rated first.
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| CASCADIA WASHINGTON OPERATIONS LLC | Organization | DIRECT OWNERSHIP INTEREST | since 07/01/2023 |
| CASCADIA HC GROUP LLC | Organization | INDIRECT OWNERSHIP INTEREST | since 06/05/2025 |
| CASCADIA HEALTHCARE LLC | Organization | INDIRECT OWNERSHIP INTEREST | since 07/01/2023 |
| CASCADIA HOLDCO LLC | Organization | INDIRECT OWNERSHIP INTEREST | since 06/05/2025 |
| HAMMOND, OWEN | Individual | INDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL | since 07/01/2023 |
| LAFORTE, STEPHEN | Individual | INDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL | since 06/05/2025 |
| NELSON, TIMOTHY | Individual | INDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL | since 06/05/2025 |
| BLAINE 456 REALTY, LLC | Organization | 5% OR GREATER SECURITY INTEREST; ADP OF THE SNF | since 06/05/2025 |
| WHITE OAK HEALTHCARE FINANCE LLC | Organization | 5% OR GREATER SECURITY INTEREST | since 08/11/2022 |
| CASCADIA SERVICES LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 01/08/2025 |
| BRISTOW, BENJAMIN | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 02/14/2025 |
| ST. GERMAINE, DANIELLE | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 02/14/2025 |
CMS files one row per role, so the 19 rows in the source record cover these 12 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.
7 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $180K paid to related parties (affiliated landlords or management companies) in its most recent cost report.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in WA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Washington Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 505395. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-02-17, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.