Regency Albany

Location & what’s nearby

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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

60.7% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 83 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

Met the expected recovery: 69.4% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 36 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.42 therapist hours per resident per day in 2026Q1 — more than 72% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 32% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

Staffing

How full it usually is: this home is certified for 74 beds and averages 45.3 residents a day — about 61% occupied, or roughly 29 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 5.67 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.61 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 3.71 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 4.91 hrs/resident/day on weekends vs 5.98 on weekdays — 18% thinner on weekends. RN hours go from 0.70 to 0.39 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 63% is well above the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

33 citations, most serious first. The 12 most serious are shown; the remaining 21 are one tap away and print in full.

• Immediate jeopardy · Jcited before2024-11-08 · tag F0880 — failed to prevent and control infections — isolated
  Provide and implement an infection prevention and control program.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review it was determined the facility failed to ensure transmission based precautions were implemented, to preoprly sanitize resident care equipment and provide wound care in a sanitary manner for 6 of 6 sampled residents (#s 10, 19, 20, 27, 30 and 195) reviewed for clostridium difficile colitis (C-Diff, a bacterium that causes an infection of the colon with symptoms including: inflammation of the colon, diarrhea, and life-threatening damage to the colon), wound care and medication administration. This deficient practice was determined to be an immediate jeopardy (IJ) situation. Resident 30 admitted to the facility with C-Diff, but the facility failed to protect this and other residents and timely implement appropriate contact precautions and properly sanitize once the resident was deemed clear of C-Diff. Findings include: The online reference CDC Preventing C-Diff. revealed the best way to prevent the spread of C-Diff from person to person was for all healthcare…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Infection Control Deficiencies · Deficient, Provider has date of correction
• Actual harm · Gcited before2024-11-08 · tag F0600 — failed to protect residents from abuse and neglect — isolated
  Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on interview and record review it was determined the facility failed to protect residents from verbal abuse by staff for 2 of 2 sampled residents (#s 1 and 18) reviewed for abuse. Resident 18 experienced psychosocial harm. Findings include: 1. Resident 18 admitted to the facility in 2/2022 with diagnoses including anxiety and depression. A 7/28/24 Quarterly MDS revealed Resident 18 was cognitively intact. On 9/3/24 a FRI was received which alleged on 8/31/24 Staff 38 (Former Agency CNA) assisted Resident 18 onto the bed pan. When Resident 18 was finished Staff 38 attempted to assist Resident 18 off the bedpan. Resident 18 was unable to assist with bed mobility and asked Staff 38 to get assistance, but Staff 38 refused. Staff 38 was able to get Resident 18 off the bedpan, but the bedpan spilled onto Resident 18's bed. Resident 18 repeated her/his request for Staff 38 to get assistance. Staff 38 refused to get assistance and proceeded to clean Resident 18 while making comments about the mess in the bed and telling Resident 18 to roll over further. Resident 18 continued to…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
• Potential for harm · F2026-03-27 · tag F0812 — failed to store, cook, and serve food safely — widespread
  Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on observation, interview and record review the facility failed to ensure dietary staff wore appropriate hair restraints, stored iced in a sanitary manner and maintained cleanliness for 1 of 1 facility kitchen reviewed for sanitation. This placed residents at risk for cross contamination and food-borne illness. Findings include:1. The facility's 2023 General Sanitation of Kitchen policy stated, Food and nutrition services staff will maintain the sanitation of the kitchen.On 3/23/26 at 10:22 AM during the initial kitchen tour the following was observed:-The grate, drain and plastic outlet tube for the ice machine was covered in a layer of brown debris located at the entrance of the prep kitchen.-Visible red residue covered the lower section of the wall behind the shelf located in the walk-in freezer.-Frozen vegetables were on the floor located in the walk-in freezer.-An open and unsealed package of frozen hamburger patties was located in the walk-in freezer. On 3/23/26 at 10:43 AM Staff 27 (Dietary Manager) stated dietary staff were expected to complete the following cleaning…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
• Potential for harm · Ecited before2026-03-27 · tag F0684 — failed to provide proper treatment and quality of care — pattern
  Provide appropriate treatment and care according to orders, resident’s preferences and goals.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review it was determined the facility failed to follow physician orders for 2 of 4 sampled residents (#s 4 and 7) reviewed for medications and hearing. This placed residents at risk for unmet care needs. Findings include: 1. Resident 4 was admitted to the facility in 12/2025 with diagnoses including diabetes and end stage renal failure. The 3/3/26 MDS indicated Resident 4 had a BIMS score of 12 which indicated Resident 4 was moderately cognitively impaired. a. On 3/25/26 at 8:07 AM, during blood sugar checks, Resident 4 was observed to request a PRN anti-nausea medication from Staff 14 (Agency LPN). Staff 14 checked Resident 4's blood sugar and left her/his room. Staff 14 obtained Resident 4's insulin and administered the insulin, but did not administer PRN anti-nausea medication. The 3/25/26 MAR indicated Staff 14 administered PRN ondansetron (anti-nausea medication) to Resident 4 for nausea symptoms at 10:50 AM (2 hours and 43 minutes after the resident requested the…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
• Potential for harm · Ecited before2026-03-27 · tag F0880 — failed to prevent and control infections — pattern
  Provide and implement an infection prevention and control program.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review it was determined the facility failed to ensure staff used appropriate infection control practices for residents on contact precautions and failed to disinfect glucometers according to manufacturer recommendations for 2 of 3 halls reviewed for infection control and medications. This placed residents at risk for exposure to infections and blood borne pathogens. Findings include: 1. The facility's 10/2017 Use of Blood Glucose Meters Policy indicated Disinfect the meter with an approved disinfecting wipe for blood borne pathogens. Wipe all external areas of the meter including front and back surfaces until wet with solution. A 2023 EvenCare G2 Blood Glucose Monitor manufacturer manual indicated to disinfect the glucometer with an approved disinfecting wipe. Resident 21 was admitted to the facility on [DATE] with diagnoses including diabetes. On 3/26/26 at 11:31 AM, Staff 25 (LPN) entered Resident 21's room to obtain a blood sugar reading using an EvenCare G2 Blood…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Infection Control Deficiencies · Deficient, Provider has date of correction
• Potential for harm · Dcited before2026-03-27 · tag F0550 — failed to protect resident dignity and rights — isolated
  Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on interview and record review it was determined the facility failed to ensure resident rights to a dignified existence for 1 of 1 sampled resident (#44) reviewed for dignity and respect. This placed residents at risk for diminished quality of life. Findings include: A review of the undated facility Quality of Care Policy stated staff will respect each resident's dignity.Resident 44 admitted to the facility in 2023 with diagnoses including depression and diabetes.A review of the 10/29/25 Annual MDS revealed Resident 44 had a BIMS of 15 indicating she/he was cognitively intact.On 3/23/26 at 10:46 AM Resident 44 stated she/he only wanted female house staff to assist with care. Resident 44 stated Staff 11 (Former DNS) told the resident she/he had to let new CNA staff and male CNA staff care for her/him and this conversation was witnessed by Staff 4 (Activity Director). Resident 44 stated she/he felt her/his feelings were disregarded.On 3/26/26 at 5:08 PM Staff 4 stated Resident 44 requested her to be present during a conversation with Staff 11 in July 2025 about the resident's…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Resident Rights Deficiencies · Deficient, Provider has date of correction
• Potential for harm · Dcited before2026-03-27 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
  Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview the facility failed to provide a functional toilet and safe furniture for 3 of 5 sampled residents (#s 31, 38 and 40) reviewed for physical environment. This placed residents at risk for injury and lack of homelike environment. Findings include: 1. Resident 38 was admitted to the facility in 12/2022 with diagnoses including seizures. A 1/9/26 Quarterly MDS indicated Resident 38 had a BIMS score of 15 which indicated Resident 38 was cognitively intact. Resident 40 was admitted to the facility on [DATE] with diagnoses including heart failure.A 3/19/26 Quarterly MDS indicated Resident 40 had a BIMS score of 15 which indicated Resident 40 was cognitively intact. On 3/24/26 at 9:00 AM, Resident 38 and Resident 40 stated the toilet flushed continuously when the toilet was flushed and had been broken for a long time. Resident 38 and 40 stated the toilet was loud and flushed for up to 40 minutes. Resident 38 stated staff called a plumber but the toilet was still broken. On 3/27/26 at…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Resident Rights Deficiencies · Deficient, Provider has date of correction
• Potential for harm · D2026-03-27 · tag F0605 — failed to not use drugs as a restraint — isolated
  Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
  What the surveyor found here — the official record, unedited, may be distressing

  Based on interview and record review it was determined the facility failed to implement a gradual dose reduction of a psychotropic medication in a timely manner for 1 of 6 sampled residents (#42) reviewed for medications. This placed residents at risk for adverse side effects of psychotropic medication. Findings include: Resident 42 was admitted to the facility in 2023 with diagnoses including bipolar disorder and post-traumatic stress disorder.A review of the 3/12/26 pharmacy recommendation indicated Resident 42 was receiving buspirone 10 MG (a psychotropic) twice daily and was due for a gradual dose reduction (GDR) as the resident was not experiencing anxiety. The recommendation was to start buspirone 5 MG twice daily. A further review of the 3/12/26 pharmacy recommendation revealed on 3/13/26 Resident 42's provider agreed to GDR buspirone. A 3/24/26 physician order revealed Resident 42 was to start buspirone 5 MG twice daily. On 3/27/26 at 4:17 PM Staff 5 (LPN Resident Care Manager) acknowledged Resident 42's GDR for buspirone 5 MG twice daily was not implemented timely.

  Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
• Potential for harm · Dcited before2026-03-27 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
  Provide care and assistance to perform activities of daily living for any resident who is unable.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on observation, interview and record review it was determined the facility failed to provide personal hygiene for 1 of 2 sampled residents (#9) reviewed for ADLs. This placed residents at risk for lack of personal hygiene. Findings include:Resident 9 was admitted to the facility in 11/2025 with diagnoses including stroke affecting the right side of the body. A 2/11/26 Significant Change MDS indicated Resident 9 had a BIMS score of 9 indicating she/he had moderate cognitive impairment. The MDS indicated Resident 9 depended on staff to complete personal hygiene. The 3/24/26 TAR indicated Staff 18 (LPN) did not perform nail care for Resident 9 because it was not needed. During random observations from 3/23/26 through 3/27/26 from 8:00 AM to 5:00 PM, Resident 8 was observed to have a brown substance in her/his right pointer and ring fingernails. Resident 9's fingernails were not trimmed and were 1/2 to 1/3 inches long. Resident 9 had facial hair on her/his chin and upper lip. On 3/23/26 at 2:15 PM, Resident 9 was observed touching the hair on her/his chin. Resident 9 acknowledged…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
• Potential for harm · D2026-03-27 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
  Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on observation, interview and record review it was determined the facility failed to provide equipment and services for 2 of 2 sampled residents (#s 9 and 20) reviewed for mobility. This placed residents at risk for further decrease in range of motion. Findings include: 1. Resident 9 was admitted to the facility in 11/2025 with diagnoses including stroke affecting the right side of the body. A 2/11/26 Significant Change MDS indicated Resident 9 had a BIMS score of 9 which indicated the resident had moderate cognitive impairment. The MDS indicated Resident 9 depended on staff to complete care. A 1/7/26 OT Discharge Summary indicated the following: -Patient will be fitted for elbow orthotic, and tolerate passive stretch, and tone inhibiting techniques to maintain ROM, prevent skin breakdown A 2/17/26 PT Discharge Summary indicated the following: -Continue participation with home exercises and facility directed exercise programs while seated in wheelchair. During random observations from 3/23/26 through 3/27/26 from 8:00 AM to 5:00 PM, Resident 9's right arm had a contracture…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
• Potential for harm · Dcited before2025-11-20 · tag F0600 — failed to protect residents from abuse and neglect — isolated
  Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on interview, and record review it was determined the facility failed to protect the resident's right to be free from sexual abuse by another resident for 1 of 3 sampled residents (#101) reviewed for abuse. This placed residents at risk for abuse. Findings include:Based on interview, and record review it was determined the facility failed to provide care and services to ensure the resident's right to be free from sexual abuse by another resident for 1 of 3 sampled residents (#101) reviewed for abuse. This placed residents at risk for abuse. Findings include:Resident 101 was admitted to the facility in 7/2025 with diagnoses including Alzheimer's dementia and stroke.On 9/24/25, Resident 101 had a score of 7 on a BIMS Evaluation which indicated severe cognitive impairment.Resident 101's 8/7/25 MDS CAA for Cognitive Loss/ Dementia indicated the resident had cognitive loss related to a diagnosis of Dementia, aphasia (a disorder that affects your ability to speak, understand, read, and write), a history of a recent stroke and reported inattention. Resident 101 was confused and…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
• Potential for harm · Dcited before2025-11-20 · tag F0609 — failed to report abuse allegations — isolated
  Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
  What the surveyor found here — the official record, unedited, may be distressing

  Based on interviews and record review it was determined the facility failed to report an allegation of sexual abuse and an allegation of verbal abuse to the State Survey Agency within two hours of the allegations for 1 of 3 (#101) sampled residents reviewed for abuse. This placed residents at risk for further unreported abuse. Findings include:1.Resident 101's FRI with an allegation of sexual abuse was received by the State Survey Agency on 9/22/25 at 2:51 PM. The incident of alleged sexual abuse occurred on 9/19/25 at 9:30 PM and should have been reported within the two hours of the incident date and time. 2.Resident 101's FRI with an allegation of verbal abuse was received by the State Survey Agency on 7/21/25 at 2:30 PM. The incident of alleged verbal abuse occurred on 7/19/25 at 12:41 PM and should have been reported within two hours of the incident date and time.On 9/25/25 at 2:04 PM, Staff 1 (Administrator) acknowledged the incident of alleged sexual and verbal abuse were not reported to the State Survey Agency in a timely manner.

  Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Fines & penalties

$30,911 in federal fines across 1 penalty.

• $30,911 — penalty dated 2024-11-08

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to REGENCY PACIFIC MANAGEMENT — 27 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

CMS files one row per role, so the 15 rows in the source record cover these 9 parties — each is shown once here with every role it holds. Nothing is omitted.

3 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

This home reported $971K paid to related parties — landlords or management companies under common ownership — equal to about 13% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in OR