Regency Care Of Central Oregon

Location & what’s nearby

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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

Therapy staffing: this home’s payroll records show 0.24 therapist hours per resident per day in 2026Q1 — more than 31% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 12% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

Staffing

How full it usually is: this home is certified for 46 beds and averages 32.1 residents a day — about 70% occupied, or roughly 14 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 5.86 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 1.03 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 4.12 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 5.36 hrs/resident/day on weekends vs 6.06 on weekdays — 12% thinner on weekends. RN hours go from 1.15 to 0.75 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 35% is below the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

22 citations, most serious first. The 10 most serious are shown; the remaining 12 are one tap away and print in full.

• Potential for harm · Fcited before2025-12-05 · tag F0812 — failed to store, cook, and serve food safely — widespread
  Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on observation and interview it was determined the facility failed to handle and serve food in a sanitary manner in 1 of 1 kitchen. This placed residents at risk for potential exposure to food borne illness. Findings include:1. On 12/3/25 from 11:30 AM through 12:30 PM, Staff 4 (Dietary Manager) prepared resident lunch meal trays. Staff 4 donned gloves and touched multiple surfaces including clean plates, serving utensils, refrigerator doors, beverages, and each soft taco. Staff 4 did not change gloves or complete hand hygiene between touching clean and contaminated surfaces during this time.In an interview on 12/4/25 at 9:48 AM, Staff 4 stated she failed to complete proper hand hygiene and change gloves after touching equipment before returning to tray line service. 2. On 12/3/25 at 12:30 PM, Staff 4 (Dietary Manager) dropped a food thermometer on the floor while working the tray line for residents. Staff 4 bent down and picked up the thermometer, placed it on top of the table near the steam table, then reached for a clean tray to continue service. When questioned, Staff 4…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
• Potential for harm · E2025-12-05 · tag F0887 — pattern
  Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on interview and record review it was determined the facility failed to offer the COVID-19 vaccination 2025 booster to 4 of 5 sampled residents (#s 2, 7, 6, and 19) reviewed for immunizations. This placed residents at risk to contracting COVID 19. Findings include:1. Resident 2 was admitted to the facility in 9/2024 with diagnoses including Parkinson's Disease.A review of Resident 2's immunizations revealed the last COVID 19 vaccination she/he received was on 9/4/24.On 12/4/25 at 12:50 PM Staff IP (LPN Infection Preventionist) stated the CDC recommended two COVID 19 boosters for 2025. Staff IP stated all residents should be offered the COVID 19 vaccination yearly. Staff IP acknowledged there was no documentation Resident 2 received or was offered the COVID 19 vaccination in 2025.2. Resident 6 was admitted to the facility in 11/2020 with diagnoses including emphysema.A review of Resident 6's immunizations revealed the last COVID 19 vaccination she/he received was on 8/11/24.On 12/4/25 at 12:50 PM Staff IP (LPN Infection Preventionist) stated the CDC is recommending two COVID 19…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Infection Control Deficiencies · Deficient, Provider has date of correction
• Potential for harm · D2025-12-05 · tag F0605 — failed to not use drugs as a restraint — isolated
  Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on interview and record review, the facility failed to document a stop date for provision of PRN psychotropic medication beyond 14 days from start of the medication and failed to document clinical rationale for continuation of psychotropic medications without gradual dose reduction for 2 of 5 sampled residents (#s 6 and 7) reviewed for medications. This placed residents at risk for overmedication. Findings include: 1. Resident 6 was re-admitted to facility 10/24/25 with diagnoses of prostate cancer, falls, and depression. Resident 6's 10/24/25 physician orders revealed an order for lorazepam (an antianxiety medication) PRN with a start date of 10/24/25 and no stop date. The 11/2025 MAR indicated Resident 6 received Lorazepam once per day for five days after the 14th day of 11/6/25: 11/8/25, 11/12/25, 11/16/25, 11/17/25, and 11/18/25. In an interview on 12/5/2025 at 10:03 AM, Staff 2 (DNS) confirmed Lorazepam was administered PRN for more than 14 days without a documented stop date. 2. Resident 7 was admitted to the facility in 1/2019 with diagnoses including anxiety. A review…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
• Potential for harm · D2025-12-05 · tag F0756 — failed to review each resident's drug regimen — isolated
  Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on interview and record review it was determined the facility failed to ensure a resident's physician acted upon pharmacy recommendations timely for 1 of 5 sampled residents (#5) reviewed for medications. This placed residents at risk for an adverse medication regimen. Findings include: Resident 5 was admitted to the facility in 4/2021 with diagnoses including diabetes.A review of physician orders revealed a 9/2/25 order for Mounjaro (a medication used to treat diabetes).An 10/16/25 pharmacy consultation report recommended an increase in Resident 5's Mounjaro.A 11/20/25 pharmacy consultation report recommended an increase in Resident 5's Mounjaro.A review of Resident 5's medical record revealed no evidence Resident 5's provider reviewed the 10/16/25 pharmacy consultation report.On 12/4/25 at 10:48 AM Staff 2 (DNS) stated the provider did not respond to the 10/16/25 report so it was reissued and sent to the provider again on 11/20/25. Staff 2 stated pharmacy consultation report recommendations must be addressed by the provider within 30 days. Staff 2 acknowledged Resident 5's…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Pharmacy Service Deficiencies · Deficient, Provider has date of correction
• Potential for harm · D2025-12-05 · tag F0883 — failed to offer flu and pneumonia vaccines — isolated
  Develop and implement policies and procedures for flu and pneumonia vaccinations.
  What the surveyor found here — the official record, unedited, may be distressing

  Based on interview and record review it was determined the facility failed to follow CDC guidelines for pneumococcal immunizations for 1 of 5 sampled residents (#19) reviewed for immunizations. This placed residents at risk for adverse side effects to immunizations. Findings Include:Resident 19 was admitted to the facility in 5/2021 with diagnoses including heart failure.A review of Resident 19's immunizations revealed she/he received a Prevnar 20 vaccine (a vaccine for pneumonia) on 8/11/24 and 9/16/24.On 12/4/25 at 12:50 PM Staff IP (LPN Infection Preventionist) stated the CDC recommendation was for Resident 19 receive a single dose of Prevnar 20 and she was unsure why Resident 19 received two doses of Prevnar 20. Staff IP acknowledged Resident 19 should have received only one dose of Prevnar 20.

  Infection Control Deficiencies · Deficient, Provider has date of correction
• Potential for harm · Ecited before2024-09-13 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
  Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review it was determined the facility failed to provide a homelike environment for 15 of 32 sampled resident rooms observed for homelike environment. This placed residents at risk for unhomelike environment. Findings include: Observation on 9/9/24 at 1:43 PM and on 9/13/24 between the times of 8:44 AM and 9:16 AM revealed rooms 1, 3, 4, 5, 6, 15, 17, 20, 22, 24, 26, 27, 28, 33, and 35 had blinds with bent or missing slats. Resident 30 was admitted to the facility in 2/2024 with diagnoses of left-sided hemiplegia (weakness on the left side of the body). Resident 30's 6/2024 Quarterly MDS indicated the resident's cognition was intact. On 9/13/24 at 8:57 AM Resident 30 stated his/her blinds needed to be replaced due to the cord was stuck and some slats were bent. On 9/12/24 at 2:05 PM Staff 8 (Maintenance Director) confirmed the blinds in room [ROOM NUMBER] had missing slats and some were bent resulting in unhomelike environment. He stated broken blinds were an ongoing…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Resident Rights Deficiencies · Deficient, Provider has date of correction
• Potential for harm · D2024-09-13 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
  Provide safe and appropriate respiratory care for a resident when needed.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on observation, interview, and record review it was determined the facility failed to ensure respiratory equipment was maintained for 1 of 2 sampled residents (#5) reviewed for respiratory care. This placed residents at risk for increased risk for respiratory concerns. Findings include: Resident 5 was admitted to the facility in 2017 with diagnoses including COPD (a lung disease causing restricted airflow and breathing problems) and a dependence on supplemental oxygen. The 10/11/23 Annual MDS indicated Resident 5 was cognitively intact. Resident 5's physician order dated 7/9/24 revealed the oxygen concentrator filter was to be cleaned weekly. The 9/2024 TAR indicated the external filter was cleaned weekly and it was last completed on 9/9/24. On 9/10/24 at 9:16 AM the oxygen concentrator was observed to be powered on with no external filter on the back. Resident 5 stated she/he used the oxygen concentrator while in bed. On 9/10/24 at 9:50 AM Staff 6 (RN) stated the night nurse was to clean Resident 5's oxygen concentrator filter weekly and ensure a filter was in place. On…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
• Potential for harm · F2023-05-05 · tag F0919 — failed to provide a working call system — widespread
  Make sure that a working call system is available in each resident's bathroom and bathing area.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review it was determined the facility failed to ensure call lights and call light cords were in good repair and operative for 3 of 5 sampled residents (#s 11,12 and 16) reviewed for environment. This placed residents at risk for unmet needs. Findings include: On 5/1/33 at 9:33 AM Resident 11's call light cord was observed out of reach and the clip to secure the call light cord on or near the resident was broken. On 5/1/23 at 10:25 AM Resident 16 was observed sitting in her/his bed with the call light cord beside her/him. Resident 16 indicated she/he was dependent on two staff to get her/him out of bed and provide care related to her/his medical and toileting needs. Resident 16 stated in 1/2023 she/he waited over an hour for her/his call light to be answered. Resident 16 stated she/he was informed by Staff 19 (former Maintenance Director) the call light above her/his room door was not working and the electrical wiring and call light cord would need to be repaired.…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Environmental Deficiencies · Deficient, Provider has date of correction
• Potential for harm · Ecited before2023-05-05 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
  Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview it was determined the facility failed to maintain a homelike environment for 3 of 3 halls reviewed for environment. This placed residents at risk for a non-homelike environment. Findings include: Between 5/2/23 through 5/5/23 observations were made of the facility hallways and resident rooms. The following concerns, which detracted from a homelike environment, were identified: -room [ROOM NUMBER]: The wall had a large scrape that needed repair and painting under the full length of the windows. There was a large scraped unpainted area behind the bed by the door and a black splattered area of an unknown substance. The paint on the walls was patchy. Doors were chipped and nicked all along the bottoms. -room [ROOM NUMBER]: The hall door and door jamb needed repair and paint. The door threshold cover was missing and the surface was not cleanable with dirt and debris stuck to the old adhesive material. The floor had multiple black scuff marks (over 20 ) and the walls looked unclean.…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Resident Rights Deficiencies · Deficient, Provider has date of correction
• Potential for harm · E2023-05-05 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
  Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on observation, interview and record review it was determined the facility failed to ensure meals were palatable and attractive for for 2 of 2 residents (#s 2 and 13) reviewed for food palatability. This placed residents at risk for unmet nutritional needs. Findings include: On 5/1/23 at 3:47 PM Resident 13 stated she/he did not like the food at the facility and said the main problem with the food was it was cooked in the adjacent Assisted Living Facility. Resident 13 further stated while the food was transported to the Nursing Home from the other facility it kept cooking and became flavorless mush. The resident indicated she/he ordered out frequently. On 5/2/23 at 11:52 AM Resident 6 stated the food was bland and sometimes cold. She/he also noted the meat was tough. Resident 6 stated the food was cold about half the time. Resident Council notes were reviewed for January 2023 through April 2023. The April 2023 notes revealed the residents complained the food was cold, unappetizing, unpalatable and the CNAs did not want to reheat the food when asked by residents. On 5/3/23 at…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to REGENCY PACIFIC MANAGEMENT — 27 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

CMS files one row per role, so the 19 rows in the source record cover these 9 parties — each is shown once here with every role it holds. Nothing is omitted.

4 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

About 95% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $430K paid to related parties (affiliated landlords or management companies) in its most recent cost report.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in OR