Waters Edge Health and Rehabilitation Center
3415 N Sheridan Rd, Kenosha, WI 53140 · For profit - Corporation · 128 certified beds · (262) 657-6175 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- CMS lists it as a Special Focus candidate — not on the watch list itself, but among the homes CMS is watching because of its recent inspection history
- CMS has flagged it for abuse
- it has abuse, neglect, or exploitation citations (F0600, F0602, F0610) — most recent Jun 2026
- it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has a citation for mishandling residents’ money or property (F0565)
- inspectors cited 4 immediate-jeopardy problems — the most serious level
- a high number of inspection citations overall (76) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $54,055 in federal fines (most recent 2024-05-20)
- its independent health-inspection rating is low (1/5)
- its payroll-based staffing rating is low (1/5)
- its facility-reported quality-measure rating is low (2/5)
- nursing-staff turnover (63%) runs well above the national median (45%)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 1 of 5 |
| Quality measuresSelf-reported by the facility | 2 of 5 |
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 2 of 5 |
| Long-stay residentspeople who live here | 3 of 5 |
| Short-stay residentsrehab / post-hospital | 1 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 10.5% | 16.1% | 15.4% | better |
| Long-stay residents who lose too much weight | 4.5% | 5.1% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.0% | 2.1% | 0.9% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with a urinary tract infection | 0.3% | 2.7% | 2.0% | better |
| Long-stay residents with depressive symptoms | 24.2% | 5.7% | 6.5% | worse |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 2.9% | 3.3% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 13.9% | 18.4% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 27.5% | 16.9% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 85.4% | 95.0% | 95.3% | worse |
| Long-stay residents with pressure ulcers | 7.6% | 5.0% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 19.6% | 24.6% | 21.2% | typical |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 17.5% | 15.8% | 17.1% | typical |
| Short-stay residents who newly got an antipsychotic medication | 1.6% | 1.2% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 67.3% | 82.2% | 79.4% | worse |
| Short-stay residents rehospitalized after admission | 17.2% | 23.1% | 22.6% | better |
| Short-stay residents with an outpatient ER visit | 12.5% | 15.5% | 12.0% | typical |
| Long-stay hospitalizations per 1,000 resident days | 2.40 | 1.66 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 2.28 | 2.29 | 1.80 | worse |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
31.4% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that worse than the national rate. This is CMS’s risk-adjusted rate over 34 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 39.6% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 53 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.23 therapist hours per resident per day in 2026Q1 — more than 30% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 8% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 31.4%CMS range 21.5–47.2 | 51.5% | Oct 2022–Sep 2024 | worse than U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 11.0%CMS range 6.7–15.9 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 39.6% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 37.7% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 35.9% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 98.7% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 90.9% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 6.3% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 6.3%CMS range 3.4–11.1 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.01 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 128 beds and averages 96.4 residents a day — about 75% occupied, or roughly 32 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.53 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.60 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.04 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.12 hrs/resident/day on weekends vs 3.69 on weekdays — 15% thinner on weekends. RN hours go from 0.66 to 0.44 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 63% is well above the national median of 45%. 1 administrator has left in the past year.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
76 citations, most serious first. The 18 most serious are shown; the remaining 58 are one tap away and print in full.
- Immediate jeopardy · Kcited before2025-09-30 · tag F0600 — failed to protect residents from abuse and neglect — patternProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure residents were free from verbal, physical, and sexual abuse between residents residing on the facility's dementia unit. This deficient practice had the potential to affect all 30 residents residing on the facility's dementia unit.12 different allegations/incident of resident to resident abuse were identified during the survey. Facility records indicate R89 has a history of inappropriate sexual behavior. Additionally, a care plan indicated R89 has behavior problems of yelling, grabbing, displaying loving affection towards females, refusing cares, and combative. The facility had an awareness of R89's likelihood to engage in sexually inappropriate behavior and did not take steps to prevent it from occurring. Despite this known history, supervision for R89 was only increased at time of incidents but then was not continued to prevent further incidents: *On 4/19/25, an allegation of resident-to-resident altercation involving R89 and R122…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Kcited before2025-09-30 · tag F0610 — failed to investigate and act on abuse reports — patternRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not timely report and thoroughly investigate allegations of abuse (sexual, physical, and verbal) and did not take proactive steps to prevent further potential abuse. This has the potential to affect all 30 residents on the dementia unit. The facility did not ensure that residents on the unit were protected while the investigation should have been in progress. R89 has a history at the facility of resident-to-resident incidents including punching residents and yelling and swearing at other residents. In addition, R89 has grabbed arms, kicking and punched and hit staff in the face during cares. Supervision for R89 was only increased at time of incidents but then was not continued to prevent further incidents. *On 4/19/25, an allegation of resident-to-resident altercation involving R89 and R122 was reported immediately to Nursing Home Administrator (NHA)-A. The allegation of resident-to-resident altercation was not reported to the State Survey Agency within 24…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · K2025-09-30 · tag F0835 — failed to run the facility competently — patternAdminister the facility in a manner that enables it to use its resources effectively and efficiently.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility was not administered in a manner that enables it to use its resources effectively and efficiently to attain or maintain the highest practicable physical, mental, and psychosocial well-being of each resident. The administration was not promoting the highest practicable mental and psychosocial well-being of residents by failing to implement procedures based on the facility Abuse, Neglect, and Exploitation policy and procedure last revised 7/12/25. Multiple staff were aware R89 and R106 were unpredictable. R89 had multiple resident-to-resident altercations, as well as punching staff in the face and was sexually inappropriate to staff and residents. Staff informed administration of R89's physical aggression and sexual behaviors to administration. Staff warned administration that R106 was escalating in behaviors towards R121. Furthermore, as Surveyor attempted to investigate the abuse allegations, the facility attempted to intimidate staff to limit the information shared with State Agency staff as well as not maintain accurate…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Jcited before2024-05-20 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2.) R9 was admitted to the facility on [DATE] and has diagnoses that include open wound of lower back and pelvis, Type 2 diabetes mellitus, chronic obstructive pulmonary disease, neuropathy, anemia, chronic kidney disease stage 3, major depressive disorder, muscle weakness, and squamous cell carcinoma of the skin with removal of masses in sacral area. R9's admission minimum data set (MDS) dated [DATE] indicated R9 had intact cognition with a Brief Interview for Mental Status (BIMS) score of 15 and the facility assessed R9 needing moderate assist with 1 staff member for toileting and personal hygiene. R9 was assessed to have a surgical wound and stage 2 pressure injury on admission and was at mild risk for pressure injuries with a Braden score of 17 on 12/14/2023. On 12/14/2023 at 13:59 (1:59 PM) in the progress notes Director of Nursing (DON)-B charted alert and orientated X3, resident came with wound vac to sacrum/buttocks, and has 3 cm X 3 cm (Length X Width X Depth) stage 2 to L (left) buttocks. Surveyor…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2025-09-30 · tag F0744 — failed to care for residents with dementia — isolatedProvide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the Facility did not provide appropriate treatment and services for 1 (R89) of 1 resident with a diagnosis of dementia with behavioral symptoms to allow them to attain or maintain his or her highest practicable physical, mental, and psychosocial well-being.R89 has a diagnosis of Unspecified Dementia, Unspecified Severity with Agitation, Depression, Anxiety Disorder and Visual Hallucinations. On 6/4/25, R89 triggered on the trauma assessment as having experienced physical assault, however, there is no care plan with person centered interventions for staff to work with R89. There was no comprehensive assessment with individualized interventions of R89's behaviors, the facility did not assess the behavior change to identify the root/cause of R89's behavior. The facility did not complete a dementia assessment. The Treatment Administration Records (TARS) do not document any behavior accurately for R89. There is no comprehensive assessment with individualized interventions of R89's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2025-09-30 · tag F0745 — failed to provide medically-related social services — isolatedProvide medically-related social services to help each resident achieve the highest possible quality of life.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based upon observation, interview and record review, the facility did not ensure 1 (R106) of 1 residents reviewed received medically related social services to address individual Resident needs in order to maintain the highest practicable physical, mental, and psychosocial well-being.*R106 was not provided medically related social services to address the emotional distress R106 was expressing that affected R106's mental and psychosocial well-being, resulting in R106 left the facility Against Medical Advice(AMA) without medically needed medications.Findings Include:The facility's Facility assessment dated [DATE] documents that the facility can provide person-centered/directed care: psycho/social/spiritual support including mental health and behavior.R106 was admitted to the facility on [DATE] with diagnoses of Hemiplegia and Hemiparesis Following Cerebral Infarction(complete paralysis on one side of body and partial/incomplete weakness on one side following stroke), Hyperlipidemia(high levels of fat particles in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-10-30 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on facility policy, record review and interviews, the facility failed to ensure a safe environment for one of nine residents (Resident (R) 1) reviewed for accidents. R1 fell from his bed and onto the floor while a staff member (Certified Nursing Assistant (CNA1) was providing his routine care. This failure caused R1 to experience significant injuries related to the fall, including a broken hip and a large laceration to his forehead requiring nine staples. The findings include: The facility's Accidents and Supervision Policy dated 12/29/22 read, in pertinent part, The resident environment will remain as free of accident hazards as possible; and Supervision is an intervention and a means of mitigating accident risk. The facility will provide adequate supervision to prevent accidents. Adequacy of supervision: a. Defined by type and frequency, b. Based on the individual resident's assessed needs and identified hazards in the resident environment. Review of the facility's incident logs revealed an entry, dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-05-20 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility did not ensure 1 (R9) of 3 residents reviewed received appropriate services related to catheter care and/or fecal incontinence with constipation to prevent urinary tract infections and to restore normal bowel function as possible. R9 had a Foley catheter placed and did not have a comprehensive care plan or orders for care or monitoring of the Foley catheter. R9 developed 2 urinary tract infections. R9 was assessed as being incontinent of bowel on admission and had concerns with constipation and loose stools. R9 did not have a comprehensive care plan for bowels and did not have monitoring or a toileting program to maintain continence and R9 became incontinent of bowel. Findings include: The facility policy entitled, Indwelling Catheter Use and Removal implemented on 10/20/2023 states: It is policy of this facility to ensure that indwelling catheters that are inserted or remain in place are justified or removed according to regulations and current standards of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-11 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, the facility did not ensure a resident-to-resident altercation was thoroughly investigated for 1 (R2) of 1 resident-to-resident altercation reviewed.On 5/21/2026, R2 was involved in a resident-to-resident altercation. The Facility did not interview all staff that were present on the unit at the time of the incident.Findings include:The facility policy with a last reviewed date of 11/8/2023, titled Abuse, Neglect and Exploitation documents, in part: It is the policy of the facility that each individual will be free from Abuse . It is the policy of this facility that reports of abuse are promptly and thoroughly investigated . The investigation is the process used to try to determine what happened . Investigation of abuse includes identifying and interviewing others who might have knowledge of the allegations .R2 was admitted to the facility on [DATE] with diagnosis that includes Dementia (an umbrella term for a decline in mental ability severe enough to interfere with daily…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-11 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not ensure each resident received adequate supervision and assistance to prevent accidents for 1 (R2) of 4 sampled residents. On 5/21/2026, R2 was involved in a resident-to-resident altercation. The facility did not provide adequate supervision to prevent the resident-to-resident altercation. Findings include: R2 was admitted to the facility on [DATE] with diagnosis that includes Dementia (an umbrella term for a decline in mental ability severe enough to interfere with daily life) and adult maltreatment (encompasses the physical, emotional, or sexual abuse, neglect, financial exploitation, or self-neglect of a vulnerable adult (18 or older)). R2's admission Minimum Data Set (MDS) assessment dated [DATE] documents that R2 has a Brief Interview for Mental Status score of 00 indicating severe cognitive impairment, hallucinates, has delusions, wanders and is independent with ambulation. R2's Care Plan indicates R2 is/has potential to be physically aggressive, by…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-09-30 · tag F0925 — failed to control pests — widespreadMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility did not maintain an effective pest control program to address the flies in the facility.*) R13 informed Surveyor that the facility has a problem with flies and has a fly swatter by the bed to keep flies away. Surveyor observed flies by R13's bedroom window.*) R26 had flies in R26's room during an interview with Surveyor and were landing on R26's hat.*) R75 informed that the flies in the facility are bad, especially when food is out.*) R107 informed Surveyor that flies are around in the room and hallways especially when food is not picked up right away or garbage's are not emptied.*) Surveyors observed flies in resident rooms, resident unit hallways, and hallway by the facility kitchen.This deficient practice has the potential to affect all 103 of 103 resident residing in the facility at the time of the survey.Findings include:The facility policy titled Pest Control Program implemented on 4/2/2025 documents: It is the guideline of this facility to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-09-30 · tag F0583 — failed to protect personal privacy — patternKeep residents' personal and medical records private and confidential.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review and interview, the facility did not ensure privacy and confidentiality for 12 of 20 residents. On 9/24/25, at 12:46 PM, R112's person health information was observed unprotected on an unattended medication cart computer screen, in the hall in view of anyone walking in the hallway. On 9/23/25, at 1:30 PM, Surveyor observed, from the hallway, Licensed Practical Nurse (LPN)-KK move R45's gown up, check R45's enteral feeding tube's placement, flush the tube and administer medication via the enteral tube. R45's room door was not closed. On 9/25/25, at 11:19 AM, Surveyor observed on top of the 2 South medication cart is a 2 South sheet with approximately eleven resident's names with personal information such as their blood pressure, vital signs, types of liquids received, seizure monitoring, fall risk, no male care givers, etc. This sheet was in view of anyone passing the 2 South medication cart. Findings include: The facility's policy titled Maintenance of Electronic Clinical Records, dated 11/11/24, states, A complete and accurate electronic clinical…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-09-30 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility did not provide a safe, clean, comfortable, and homelike environment. This had the potential to affect all 103 Residents residing in the facility at the time of the survey.*) R13 informed Surveyor that R13's room does not get cleaned daily and that the garbage is not always emptied causing odors in the bedroom.*) R107 informed Surveyor that R107's room does not get cleaned every day per policy and that the garbage do not get emptied. R107 had a dry yellow spot on the top sheet of R107's bed and a urine odor was noted and R107's garbage was full.*) Surveyor reviewed grievances from May 2025 - August 2025 and noted 11 total grievances regarding bedrooms not being cleaned.Findings include:The facility housekeeping and laundry services are outsourced and provided by [laundry/housekeeping service company]. The facility provided Surveyor a Housekeeping and Laundry Program sheet that documents: . Areas of responsibility- Cleaning of all resident areas, common areas,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-09-30 · tag F0609 — failed to report abuse allegations — patternTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interviews, the facility did not report allegations of abuse to the State Survey Agency. Residents (R110, R89, R26, R106, R121, R122, R39, R69, and R116) were identified in 8 allegations of abuse and/or resident-to-resident altercations. Although reported to NHA-A (Nursing Home Administrator), the incidents were not reported immediately to the State Survey Agency. Findings Include: The facility's Abuse, Neglect and Exploitation policy and procedure last reviewed/revised 7/12/25 documents: .Definitions: 'Abuse means the willful infliction of injury, unreasonable confinement, intimidation, or punishment with resulting physical harm, pain or mental anguish, which can include staff to resident abuse and certain resident to resident altercations. Abuse also includes the deprivation by an individual, including a caretaker, of goods or services that are necessary to attain or maintain physical, mental, and psychosocial well-being. Instances of abuse of all residents, irrespective of any…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-09-30 · tag F0628 — patternProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not ensure 7 (R11, R1, R3, R9, R120, R41, and R90) of 7 residents reviewed were notified of the reason for transfer/discharge and bed hold policy in writing to the resident and/or their representative. Residents were not notified of the rate to reserve the resident's bed because it was not documented in the transfer and bed hold notice. The transfer and bed hold notice did not document the email address for the The State Survey Agency and for the Long Term Care Ombudsman. The transfer and bed hold notice also did not contain documentation of the name , address(mail and email) and telephone number of the agency responsible for the protection and advocacy of individuals with developmental disabilities and mental disorders. The ombudsman was not notified of the transfer/discharge. *R11's transfer and bed hold notice dated 8/25/25 was not provided to R11's representative in writing and R11's transfer and bed hold notice did not contain the bed-hold reserve rate…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-09-30 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility did not ensure that residents environment remains as free of accident hazards as is possible; and each resident receives adequate supervision and assistance devices to prevent accidents for 4 of 12 (R60, R11, R41 and R90) residents reviewed for falls. R60 had a fall from bed while staff was providing cares which resulted in a laceration requiring sutures. The care plan was not revised with recommended interventions and staff were not educated following the fall. R11 had multiple falls. Observations found fall precaution interventions were not implemented and the facility did not complete thorough investigations of his falls. Following the falls, there was no evidence of an RN assessment. R41 had 6 falls while residing in the facility. The facility did not thoroughly investigate each fall to determine a root cause analysis to implement appropriate interventions to prevent further falls. R90 had a fall from bed. The facility did not thoroughly…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-09-30 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility did not ensure that drugs and biological's used in the facility were labeled in accordance with currently accepted professional principles and include the expiration date when applicable for 4 of 4 medication carts observed effecting a pattern of residents residing in the facility. *On [DATE] at 12:01 p.m. during the medication administration task Surveyor observed R129's Novolin R insulin pen was not dated when opened. *On [DATE], at 11:33 a.m., Surveyor observed in the front 2 South medication cart in the top drawer a bottle of artificial tears lubricant eye drops for R2 not dated when opened. *On [DATE], at 11:49 a.m., in the top drawer left section of the 1 North back medication cart Surveyor observed approximately 33 small pink pills laying in the drawer. *On [DATE], at 11:53 a.m., Surveyor observed in the 1 North back medication cart a purple plastic basket containing 6 insulin pens not separated, not labeled with a resident's name and/or not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-09-30 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility did not maintain an infection prevention and control program designed to reduce the transmission of disease and infection for 6 (R80, R71, R45, R129, R11, & R90) of 6 Residents. *Appropriate hand hygiene was not observed during medication administration for R80 & R71. *Staff did not wear appropriate Personal Protective Equipment (PPE) when administering medication via a G (gastrostomy) tube to R80 & R45 who are on Enhanced Barrier Precautions (EBP). *The glucometer was not disinfected after R129's blood sugar was obtained. *Staff did not wear appropriate PPE during personal cares and tube feeding procedures for R11 who is on enhanced barrier precautions. *R90's Foley catheter drainage bag was observed on the floor and without any barrier to prevent contamination. Findings include: The facility's policy titled, Hand Hygiene and revised 03/27/2025 Under Guidelines documents All staff will perform proper hand hygiene procedures to prevent the spread of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 58 citations
- Potential for harm · D2025-09-30 · tag F0602 — failed to protect residents from theft of their belongings — isolatedProtect each resident from the wrongful use of the resident's belongings or money.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure staff did not engage in misappropriation of 1 (R9) of 1 resident's reviewed for misappropriation of property.*R9's cell phone was reported to be missing on 9/15/2025. Through investigation it was determined there was a misappropriation of property when housekeeper-PP took R9's personal cell phone on 8/21/2025 while R9 was hospitalized without R9's consent.Findings include:R9 was originally admitted to the facility on [DATE] and readmitted to the facility on [DATE]. R9 has diagnoses that include Chronic Respiratory Failure, Type 2 Diabetes Mellitus, Tracheostomy, and Encephalopathy. R9's admission Minimum Data Set (MDS) assessment dated [DATE] indicated R9 has moderately impaired cognition with a Brief Interview for Mental Status (BIMS) score of 12. R9 was confused and forgetful at times and had a guardian to assist in making healthcare decisions. On 9/15/2025, at 3:23 PM, the facility submitted an initial facility self-report to the State Agency…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-09-30 · tag F0644 — isolatedCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility did not incorporate the recommendations from the Preadmission Screen and Resident Review (PASARR) Level 2 determination and evaluation report into a Resident's assessment, care planning, and transitions of care for 1 (R11) of 1 Resident reviewed with PASARR level 2 recommendations. *R11's PASARR dated 7/28/25 determination states R11 requires intensive, continuous treatment program called specialized services to address R11's intellectual/developmental disability or mental illness.Findings Include:The facility's Specialized Rehabilitative Services revised 11/11/24 documents:.The facility shall provide or obtain services from an outside resource for specialized rehabilitative services if required by the resident's comprehensive assessment and care plan. These services will assist them in attaining, maintaining, or restoring their highest practicable level of physical mental functional and psycho-social well-being. It will also ensure that residents with Mental…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-09-30 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interviews, the facility did not ensure 2 of 20 sampled residents' plan of care contained accurate information to implement interventions. * R90 was observed with an air mattress on their bed and a blue mat on their floor. R90 plan of car for a pressure injury did not include an air mattress. R90 plan of care for falls did not indicate when, and where, to use a blue mat. *R11 Guardian directed them to have pleasure feedings. This intervention was not documented on R11 comprehensive plan of cares. The facility's policy and procedure titled Care Plan Revisions Upon Status Change dated 5/12/2025. The purpose of this policy is to provide a consistent process for reviewing and revising the care plan for those residents experiencing a status change. Findings include: 1.) R90 was admitted to the facility on [DATE] for wound care. On 9/22/2025, at 10:37 AM, Surveyor interviewed R90 in their bed. R90 was laying on their right side in bed. There was a mat on the left side of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-09-30 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility did not ensure that a resident who is unable to carry out activities of daily living receives the necessary services to maintain good nutrition, grooming, and personal and oral hygiene; and assistance with repositioning for 1 of 2 (R60) residents reviewed for ADL's (Activity of Daily Living).R60 was not provided assistance to reposition as she requested until Surveyor intervened and asked staff to assist the resident.Findings include:R60 was admitted to the facility on [DATE] and has diagnoses that include chronic kidney disease stage 3, chronic obstructive pulmonary disease, morbid obesity, asthma, dysphagia, anxiety disorder, major depressive disorder, hypertension, gout, gastroesophageal reflux disease and hereditary and idiopathic neuropathy.R60's BIMS (Brief Interview for Mental Status Score) dated 7/28/25 documents a score of 15, indicating no cognitive impairment.R60's admission MDS (Minimum Data Set) dated 8/3/25 documents: Functional…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-09-30 · tag F0678 — failed to provide CPR when needed — isolatedProvide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility did not ensure its procedures for indicating a residents' code status was followed for 1 (R11) of 20 residents sampled.R11 did not have a current physician order for R11's code status.Findings Include:The facility's policy and procedure Communication of Code Status revised 4/1/25 documents: .Explanation and Compliance Guidelines:2. When an order is written pertaining to a resident's presence or absence of an Advanced Directive, the directions will be clearly documented in designated sections of the medical record. 3. The nurse who notates the physician order is responsible for documenting the directions in all relevant sections of the medical record.4. The designated sections of the medical record are: physician orders obtained per election form and uploaded signed election form.R11 was admitted to the facility on [DATE] and has a legal guardian. On 9/22/2025, at 12:55 PM Surveyor completed a record review and notes that on 7/7/25, R11's guardian signed for R11…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-09-30 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility did not ensure 3 (R101, R131 and R50) of 3 resident received necessary care and treatment. On 8/25/25, R101 had signs and symptoms of a urinary tract infection (UTI) and an order for a urinalysis with culture and sensitivity was obtained. The urine sample was not processed. On 9/4/25, R101 had an order for a wound culture and the specimen was obtained and not stored properly. Another specimen was not obtained until 9/9/25 delaying treatment to an infected wound R131 was admitted to the facility on [DATE] with surgical wounds to the left leg. A comprehensive wound assessment was not completed until 8/13/2025. R131 did not have monitoring or treatments to the left leg surgical wounds until 8/12/2025. On 9/24/25 R50 was observed to have pericare performed and 2 incontinent briefs were placed on R50. Findings include: 1) R101 was admitted to the facility on [DATE] with diagnoses of paraplegia and chronic obstructive pulmonary disease (COPD). The quarterly minimum…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-09-30 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not ensure that resident with pressure injury received necessary treatment and services consistent with professional standards of practice for 3 (R7, R50, and R131) of 8 residents reviewed for pressure injuries. R7 developed a blister to the thumb that declined to a stage 3 pressure injury from R7's palm guard. There were no interventions in place prior to R7 developing the stage 3 pressure injury and the interventions put in place after development were not clear as to what needed to be in place for R7. R50's pressure injury was not staged correctly on admission; a treatment was not put in place for 3 days after admission. On 7/2/25, R50's pressure injury doubled in size. R50's treatment and care plan were not revised after R7's pressure injury worsened. R131 was admitted to the facility on [DATE] with a stage 2 pressure injury to the sacrum. R131 did not have a comprehensive assessment to R131's stage 2 pressure injury until 8/12/2025 and treatment was not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-09-30 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility did not ensure 1 (R49) of 1 resident receiving oxygen had the prescribed oxygen setting. On 9/22/25 and 9/23/25, Surveyor observed R49 with a nasal cannula and oxygen flowing at 4 liters per minute. The physician orders document oxygen 2 liters per minute. Findings include: R49 was admitted to the facility on [DATE] with diagnoses of anxiety, chronic obstructive pulmonary disease (COPD) and hypertension. The oxygen therapy care plan with initiation date of 1/31/25 and revision date of 7/1/25 documents R49 receives oxygen via nasal cannula at 2 liters per minute. The physician orders dated 7/16/25 documents R49 received oxygen via nasal cannula at 2 liters per minute. On 9/22/25 at 9:54 a.m. Surveyor observed R49 in bed with a nasal cannula in her nose with the oxygen concentration indicating 4 liters of oxygen flowing. On 9/23/25 at 7:40 a.m. Surveyor observed R49 in bed with a nasal cannula in her nose with the oxygen concentration indicating 4…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-09-30 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, the facility did not ensure 1 (R3) of 1 resident reviewed for Dialysis received Dialysis care in accordance with professional standards of practice.*R3 did not have a MD (Medical Doctor) order for dialysis and for monitoring R57's Arterio-Venous (AV) Fistula for bruit (the regular, whooshing sound made by blood flowing through a dialysis fistula or graft) or thrill (the vibration felt over an arteriovenous fistula or graft) from 5/21/25 through 9/24/25.Findings include:The facility policy with a last reviewed date of 12/02/24 and titled, Hemodialysis documents, in part: This facility will provide the necessary care and treatment, consistent with professional standards of practice, physician orders, the comprehensive person-centered care plan, and the resident's goals and preferences to meet the special medical nursing, mental and psychosocial needs of residents receiving hemodialysis. The facility will ensure that the physician's orders for dialysis include: The type of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-09-30 · tag F0756 — failed to review each resident's drug regimen — isolatedEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility did not ensure that irregularities noted by the pharmacist during the Medication Regimen Review (MRR) were sent to the attending physician to include at a minimum, the resident's name, the relevant drug, and the irregularity the pharmacist identified for 2 of 5 (R11 and R60) residents reviewed for unnecessary medications. R11's pharmacy MRR recommendations for July and September 2025 were not acted upon by the facility or physician. R60's pharmacy MRR recommendations for August 2025 were not acted upon by the facility or physician. Findings include: 1.) R60 admitted to the facility on [DATE] and has diagnoses that include chronic kidney disease stage 3, chronic obstructive pulmonary disease, morbid obesity, asthma, dysphagia, anxiety disorder, major depressive disorder, hypertension, gout, gastroesophageal reflux disease and hereditary and idiopathic neuropathy. The facility policy titled “Addressing Medication Regimen Review Irregularities (Pharmacist…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-09-30 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the Facility did not ensure there was a medication error rate below 5 percent. There were 2 medication errors in 25 opportunities which resulted in a medication error rate of 8%. Two medication errors were identified for R71.R71 Pantoprazole Sodium 20 mg was not available to be administered and after receiving Advair inhaler, LPN-MM did not have R71 rinse & spit. Findings include:The facility's policy titled, Oral Inhalations and dated 01/23 under procedures documents 15. For steroid inhalers, provide resident with cup of water and instruct him/her to rinse mouth and spit water back into cup.On 9/23/25, at 9:37 a.m. Surveyor observed Licensed Practical Nurse (LPN)-MM prepare R71's medication which consisted of Metoprolol Tartrate 12.5 mg (milligrams), Gabapentin 100 mg, Eliquis 5 mg, Furosemide 40 mg, Isosorbide Monitrate 30 mg, Aspirin 81 mg, Vitamin D3 25 mcg (micrograms), Hydrocodone-Acetaminophen 5-325 mg and Fluticasone Propionate & Salmeterol 250mcg/50 mcg (Advair) inhaler.On 9/23/25, at 9:42 a.m., LPN-MM informed Surveyor R71…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-09-30 · tag F0825 — isolatedProvide or get specialized rehabilitative services as required for a resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not ensure therapy services were provided in a timely manner for 2 (R11 and R50) of 2 residents reviewed for therapy services. *R11 has a MD order to start therapy services initiated on 9/11/25. R11 did not have a therapy evaluation until 9/22/25. *R50 was admitted to the facility on [DATE]. On 6/20/25, R50's MD documented that R50 should have a Physical (PT) and Occupational therapy (OT) evaluation and treatment. R50 was not evaluated and treated by PT and OT until 7/11/25. Findings include: The facility policy with a reviewed/revised date of 11/12/24 and titled, “Therapy Evaluation”, documents, in part: The licensed Therapist will perform an initial resident evaluation upon physician referral and re-evaluation where indicated . The rehabilitation department will be notified when a physician order is written for therapy evaluation and treatment. The licensed therapist will perform a chart review and initiate the evaluation. The initial evaluation will…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-09-30 · tag F0883 — failed to offer flu and pneumonia vaccines — isolatedDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility did not ensure 1 (R12) of 5 residents were offered/administered the pneumonia vaccine and/or influenza vaccine. R12 was admitted to the facility on [DATE] and was not offered or administered the influenza vaccine.Findings include:The facility's policy titled Influenza Vaccination, dated 5/29/24 documents the following:It is the guideline of this facility to minimize the risk of acquiring, transmitting or experiencing complications from influenza by offering our resident's, staff members, and volunteer workers annual immunization against influenza.The facility's policy titled Pneumococcal Vaccine, dated 12/3/24, last reviewed 1/30/25, documents the following:It is our policy to offer residents and staff immunization against pneumococcal disease in accordance with current Center for Disease Control (CDC) guidelines and recommendations:Each resident will be assessed for pneumococcal immunization upon admission. Self-report of immunization shall be accepted. Any…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-09-30 · tag F0887 — isolatedEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not ensure medical records contained documentation related to COVID-19 immunizations for 3 (R9, R11, R12) of 5 residents reviewed for immunizations.R9's Electronic Medical Record (EMR) does not contain any documentation as to whether R9 was offered, received, or declined the COVID-19 immunization.R11's EMR does not contain any documentation as to whether R11 was offered, received, or declined the COVID-19 immunization.R12's EMR does not contain any documentation as to whether R12 was offered, received, or declined the COVID-19 immunization.Findings include:The facility's policy titled COVID-19 Vaccination, dated 10/31/24, last reviewed 1/30/25, documents the following:It is the policy of this facility to minimize the risk of acquiring, transmitting or experiencing complications from COVID-19 by educating and offering our residents and staff the COVID-19 vaccine.1.) R9 was admitted to the facility on [DATE]. R9 is [AGE] years old and has a Guardian. R9's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-08-20 · tag F0726 — failed to have competent, trained nursing staff — isolatedEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review, and facility policy review, the facility failed to have sufficient nursing staff with the competencies and skills sets to ensure one (Resident (R)7) out of a total sample of 15 residents, had the correct ordered amount of insulin administered. This had the potential for the resident to have a decreased blood glucose level and potential complications. Findings include:Review of R7's undated admission Record located in the electronic medical record (EMR) under the Resident tab revealed she was admitted to the facility on [DATE] with a diagnosis of type II diabetes mellitus. Review of the facility's Incident Report provided by the facility dated 07/26/25 revealed that R7 was inadvertently given 15 units of lispro insulin, instead of four units as prescribed. Licensed Practical Nurse (LPN)1 took R7's blood sugar at 9:35 PM. Her blood sugar was 185. Lantus was held. Responsible party and medical provider were contacted because of significant medication error. Monitoring orders were…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-08-20 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview, the facility failed to ensure a significant medication error did not occur when the physician's orders were not followed during administration of insulin for one (Resident (R)7) of three sampled residents related to insulin administration out of a total sample of 15 residents. This had the potential for the resident to have an adverse reaction to the incorrect amount of insulin administered. Findings include:Review of R7's undated admission Record located in the electronic medical record (EMR) under the Resident tab revealed she was admitted to the facility on [DATE] with a diagnosis of type II diabetes mellitus. Review of R7's admission Minimum Data Set (MDS), with an Assessment Reference Date (ARD) date of 06/09/25 and located under the MDS tab of the EMR revealed the facility assessed the resident to have a Brief Interview for Mental Status (BIMS) score of zero out of 15, which indicated the resident was severely cognitively impaired.Review of R7's physician's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-07-08 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, record review, and facility policy review, the facility failed to adhere to infection control practices and policies during wound care related to staff failing to wear a gown for a resident on Enhanced Barrier Precautions (EBP) for one of two residents (Resident (R) 3) observed for wound care in the sample of six residents. The deficient practice increased the risk for cross contamination and infections.Findings include:Review of the facility's policy titled, Enhanced Barrier Precautions, dated 02/05/25, provided by the facility indicated, Enhanced barrier precautions (EBP) refer to an infection control intervention designed to reduce transmission of multidrug-resistant organisms (MDRO) that employs targeted gowns and gloves use during high contact resident care activities. Initiation of Enhanced Barrier Precautions. for residents with any of the following: wounds.even if the resident is not known to be infected or colonized with MDRO. PPE [Personal Protective Equipment] for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-05-15 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to ensure a sufficient supply of clean linen was readily available for resident care for three of four linen closets on two of two floors observed. This had the potential for the residents to have unmet personal care needs. Findings include: During a group interview on 05/14/25 at 10:00 AM, with 12 alert and oriented residents, including the President of Resident Council revealed R14, R15, R16, R20, R21, and R23 all agreed that the facility was low on linens like towels and washcloths, and they sometimes had to wait for clean linens to take a shower or receive care. R16 added some residents would stockpile towels and washcloths in their rooms in order not to run out. 1. Review of R14's annual Minimum Data Set (MDS), with an Assessment Reference Date of 02/20/25 and located under the MDS tab of the EMR, revealed she was admitted to the facility on [DATE] and scored 15 out of 15 on the Brief Interview for Mental Status (BIMS), indicating intact cognition. 2.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-09-11 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility did not ensure 1 (R2) of 2 Facility Self Report investigations was reported to the State Agency as required. On 7/21/24 R2's family member expressed concerns related to incontinence care on 7/19/24. On 8/5/24 R2's family member expressed additional concerns related to all cares for the same date of 7/19/24. The facility did not submit the facility investigation within 5 days of the initial report to the state agency. The 5 day investigation was submitted on 8/21/24 instead of within 5 working days after the allegation. Findings include: R2 is a [AGE] year-old resident who was admitted to the facility on [DATE]. R2's diagnoses include dysphagia, dementia, stroke, and muscle contracture. R2's Significant Change MDS (Minimum Data Set) completed on 9/4/24 documents that R2 is dependent with toileting, bathing, transfers, and eating. R2 is always incontinent of bowel and bladder. R2's BIMS (Brief Interview for Mental Status) was not completed due to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-08-05 · tag F0725 — failed to have enough nursing staff — patternProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
The facility did not ensure a charge nurse was assigned for each shift. This had the potential to affect all 95 residents that reside in the building. Findings include: On 7/29/24, at 11:30 AM, the facilities staffing schedules for January though March 2024 and July 2024 were reviewed and did not indicated which nurse was to be assigned as the charge nurse for each shift. The Schedule also did not indicate if each nurse was a Registered Nurse or Licensed Practical Nurse. On 07/29/24, at 1:47 PM, Scheduler-E was interviewed and indicated she did not know she had to indicate on the schedule who was the charge nurse and she just knows who it is on each shift. On 7/29/24, at 2:15 PM, Director of Nurses (DON)-B was interviewed and indicated each of the 4 wings has their own charge nurse. DON-B indicated they just know who it is if 2 nurses are on the same floor. On 7/30/24, at 9:00 AM, the schedule for 7/30/24 was reviewed and had each of the nurses titles as well as designating one nurse per shift to be assigned as charge nurse. The above findings were shared with Nursing Home…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-08-05 · tag F0804 — failed to serve food at safe, palatable temperature — patternEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility did not ensure that food was prepared to conserve nutritive value and flavor. This has the potential to effect 13 (R37, R67, R29, R86, R18, R59, R73, R88, R71, R36, R24, R547, and R548) of 13 residents on a pureed diet. The [NAME] did not follow a recipe for preparing texture and modified consistency diet for pureed food. Findings include: On 07/29/24, at 11:10 AM, Cook-C was observed preparing pureed Salisbury steak. [NAME] -C put 12 patties and approximately 3 cups broth in metal container. [NAME] -C then used the food processor to puree the food. After Cook-C pureed the Salisbury steak he put the pureed food under the running water and added an unmeasured amount of water to the container. Cook-C then added instant potatoes to the Salisbury steak saying it was too thin. Cook-C then added a can of carrots with an unmeasured amount of liquid from the can into a metal container and pureed it with the food processor and indicated it was completed. Cook-C was interviewed immediately after the observation and indicated he…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-05 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility did not ensure residents had bed linens in good condition that properly fit the bed for 1 (R23) of 19 residents reviewed in the sample. *R23 did not have a bottom sheet on the bed that covered the whole bed with 2 observations. Findings include: On 7/29/2024, at 10:16 AM, Surveyor observed R23 lying on the bed with R23's head lying directly on the mattress. The fitted sheet that covers the mattress was not fitted to the top of the mattress. The mattress was a bolstered air mattress. R23's head was resting directly on the mattress with no sheet under the head and the pillow was off to the side. The bottom portion of the fitted sheet was tucked around the bottom of the mattress allowing R23's lower body to be on the fitted sheet. On 8/01/2024, at 11:25 AM, Surveyor observed Certified Nursing Assistant (CNA)-L and CNA-M enter R23's room to reposition R23 and provide care assistance. Surveyor observed R23's fitted sheet to be fitted to the top of the mattress and not fitted to the bottom of the mattress so R23's lower body was directly on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-05 · tag F0637 — isolatedAssess the resident when there is a significant change in condition
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility did not complete a significant change in status assessment MDS (Minimum Data Set) for 1 (R59) of 2 residents reviewed for significant change. R59 elected to receive hospice services on 06/28/2024. The facility did not complete a Significant Change MDS when R59 was enrolled into hospice care. Findings include: R59 was admitted to the facility on [DATE] with diagnoses that include Alzheimer's Disease, Dementia, cognitive communication deficit and unspecified psychosis. R59's annual MDS, dated [DATE] documents R59 is rarely/never understood. On 06/28/2024, R59's medical record indicates R59 elected to receive Hospice services that began on 06/28/2024. On 07/30/2024, at 10:42 AM, Surveyor noted R59 had a significant change MDS in progress and was not completed/submitted. On 07/30/2024, at 10:45 AM, Surveyor interviewed MDS Coordinator-U. MDS Coordinator-U informed Surveyor that most significant changes are from hospice and significant changes are talked about in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-05 · tag F0685 — isolatedAssist a resident in gaining access to vision and hearing services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review, the facility did not ensure 1 (R84) of 1 Resident reviewed for having received proper treatment and assistive device to maintain R84's hearing abilities. Findings Include: R84 was admitted to the facility on [DATE] with a primary diagnosis of Dementia. R84's admission Minimum Data Set (MDS), dated [DATE], documents R84 has adequate hearing and does not use hearing aids. R84 has an active guardian in place. On 07/29/24, at 11:03 AM, Surveyor interviewed R84. Surveyor had a very difficult time speaking with R84 due to R84's hearing difficulties. Surveyor noted R84 did not have hearing aids. Surveyor reviewed R84's Electronic Health Record and noted an order for R84 to have an Audiology consult regarding hearing aids dated 01/17/2024. Surveyor noted the order was not documented as completed. Surveyor noted R84's MDS did not assess/document R84 as being hard of hearing. Surveyor noted an order, dated 03/11/2024, which documents R84 to be set up with audiology…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-05 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility did not ensure residents received the necessary treatment and services consistent with professional standards of practice for 1 (R61) of 9 residents reviewed with pressure injuries. R61 was noted to have developed two blisters on R61's left hand after staff removed R61's hand splint. R61's comprehensive care plan did not include interventions for the use of hand splints and R61's treatment administration record (TAR) was not revised after R61 developed blisters to left hand to include documentation of when the hand splint and/or palm guard should be applied. Findings include: The facility policy entitled Pressure Injury Prevention and Management implemented 2/14/2023 documents: This facility is committed to the prevention of avoidable pressure injuries, unless clinically unavoidable, and to provide treatment and services to heal the pressure ulcer/injury, prevent infection and the development of additional pressure ulcers/injuries. Policy…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-05 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility did not ensure 1(R36) out of 1 residents reviewed with limited range of motion received appropriate treatment and equipment to increase range of motion and/or to prevent further decrease in range of motion. *R36 was observed not wearing a splint used to improve range of motion per R36's plan of care. Findings include: The facility policy titled Prevention of decline in Range of Motion and dated 01/22/24, documents: Policy Explanation and Compliance Guidelines: 1. The facility in collaboration with the medical director, director of nurses and as appropriate, physical/occupational consultant shall establish and utilize a systematic approach for prevention of decline in range of motion, including the assessment, appropriate care planning, and preventative care. R36 was admitted to the facility on [DATE] with a diagnosis that includes Huntington's disease, Muscle Wasting and Atrophy, and Muscle Weakness. R36's Care Plan, dated 06/11/2024 and with a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-05 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review and interview, the facility did not ensure a resident was supervised with meals to prevent choking. This was observed with 1 (R37) of 1 residents requiring supervision with eating meals. R37 requires supervision with eating to prevent choking. R37 was observed eating on their own without supervision. Findings include: 1.) R37 has a diagnosis of schizophrenia, and has a Guardian appointed for decision making. The physician orders signed 7/6/24, prescribe a regular diet with puree consistency. R37 had Speech Therapy services for dysphagia. The Speech Therapist recommendation on 6/14/24 document, puree consistency; close supervision; upright position for intake; constant supervision for intake; small bites/sips; slow rate. The Progress Note on 6/14/2024 document, New orders to change texture of diet to pureed diet r/t (related to) poor swallowing and choking. Also to remain sitting upright when eating, not to be left alone when eating, small bites with liquid wash every 4-5 bites. R37's plan of care for eating documents: · I have an ADL (activity of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-05 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and record review the facility did not ensure that residents with an indwelling catheter, receives the appropriate care and services to prevent urinary tract infections to the extent possible for 1 (R63) of 5 residents reviewed for catheter care. Surveyor observed staff perform catheter cares for R63 that were not consistent with standards of practice for indwelling catheter care. Findings include: The Facility's policy, titled: Catheter Care, with a last revision date of 10/16/2023, documents in part: Policy: It is the policy of this facility to ensure that residents with indwelling catheters receive appropriate catheter care and maintain their dignity and privacy when indwelling catheters are in use. Male: 14. Gently grasp penis, drawn foreskin back if applicable. 15. Using circular motion, cleanse the meatus with a clean cloth moistened with water and perineal cleaner (soap). 16. With a new moistened cloth, stating at the urinary meatus moving down, cleanse the shaft of the penis. 17.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-05 · tag F0693 — failed to provide proper feeding-tube care — isolatedEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility did not ensure residents who were fed by enteral means received the appropriate services to prevent complications of enteral feeding for 2 (R23 and R36) of 4 residents reviewed for enteral feeding. *R23 had enteral feeding orders for seven times a day that were transcribed as five times a day in the medical record resulting in weight loss. R23 had multiple formulas on one order with each formula having a different number of administration times affecting the amount of free water that would be administered with no documentation as to which formula was provided and no communication with the Registered Dietician (RD) as to what formula and free water was provided to R23. *R36 had orders for enteral feeding and free water flushes. The orders did not correlate with the RD's documentation of what R36 was being provided. Findings include: The facility policy and procedure entitled Care and Treatment of Feeding Tubes dated 5/1/2024 documents: Policy…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-05-20 · tag F0565 — failed to support the resident council — patternHonor the resident's right to organize and participate in resident/family groups in the facility.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not ensure grievances and recommendations discussed during resident group meetings (Resident Council) were acted upon promptly and did not to demonstrate their response and rationale for such requests. The grievance log generated from Resident Council Meetings does not identify the name of the resident filing the grievance, grievance details, how the grievances were investigated, or the outcome of each grievance investigation. This has the potential to affect all 98 residents residing at the facility. Findings include: The facility's Resident Council Meetings policy and procedure implemented 12/23/22 documents: This facility supports the rights of residents to organize and participate in resident groups, including a Resident Council. This policy provides guidance to promoting structure, order, and productivity in these group meetings. Definitions: Resident or family group is defined as a group of residents or residents' family members that meets regularly to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-05-20 · tag F0572 — patternGive residents a notice of rights, rules, services and charges.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not provide notice of resident rights and services prior to or upon admission for 40 (R2, R18, R19, R20, R21, R12, R22, R23, R24, R25, R11, R26, R27, R28, R29, R30, R16, R31, R32, R33, R34, R35, R10, R36, R37, R38, R39, R40, R41, R5, R42, R43, R44, R45, R46, R47, R48, R49, R50, R1) of 40 residents reviewed. *R2 was admitted to the facility on [DATE] and was handed a facility admission agreement packet to sign on [DATE]. R2 does not currently have a signed admission agreement on file for the facility. *R18, R19, R20, R21, R12, R22, R23, R24, R25, R11, R26, R27, R28, R29, R30, R16, R31, R32,R33, R34, R35, R10, R36, R37, R38, R39, R40, R41, R5, R42, R43, R44, R45, R46, R47, R48, R49, and R50 did not have signed admission agreements when they were admitted to the facility. *R1 was admitted to the facility [DATE]. His activated Power of Attorney for Healthcare (POA-HC) was not provided with the facility's admission agreement until [DATE], the day before his…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-05-20 · tag F0609 — failed to report abuse allegations — patternTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility did not report 3 of 4 incidents to the State survey agency and/or Nursing Home Administrator during the required timeframe. This has the potential to affect R6, R12, R13, R14, R15, R10, & R11. R6's sexual abuse allegation was not reported to Nursing Home Administrator-A & State agency immediately but not later than 2 hours after the allegation is made. The allegation of possible drug diversion was not reported to the Nursing Home Administrator and State agency within 24 hours for R12, R13, R14, R15, & R11. R11's allegation of misappropriation was not reported to the State agency within 24 hours. Findings include: The Abuse, Neglect, and Exploitation policy implemented 9/18/2023 documents under the Policy section: It is the policy of this facility to provide protections for the health, welfare and rights of each resident by developing and implementing written policies and procedures that prohibit and prevent abuse, neglect, exploitation and misappropriation of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-05-20 · tag F0842 — failed to keep accurate, complete medical records — patternSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and staff interview, this facility did not ensure that confidential medical records were safeguarded against loss, destruction, or unauthorized use. This has the potential to affect up to 30 current residents at this facility. The confidential medical records are not stored in a secure manner to prevent unauthorized access. Findings include: On 5/20/24 at 2:06 PM, Surveyor toured the medical records archive room with Medical Records-OO. The room is in the basement of the facility. Surveyor observed ten cardboard boxes containing approximately 30 current and previous resident medical records sitting on the floor. Surveyor observed the ten cardboard boxes containing medical records to be sitting below a water fire sprinkler. Surveyor noted that the cardboard boxes containing records were open and did not contain lids. Surveyor asked Medical Records-OO how the facility would protect these medical records from water damage if the fire sprinkler were to turn on. Surveyor asked Medical Records-OO how many medical records in the cardboard boxes were from current…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-20 · tag F0559 — isolatedHonor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility did not ensure that R7 & R16, a married couple, have the right to share a room together after both consented. R7 & R16 informed Surveyor they wanted to live in the same room but this was not being allowed by the facility. Findings include: The facility's policy titled Resident Right to Share a Room implemented on 10/1/23 documents under the Policy section: It is the policy of this facility to support and facilitate a resident's right to share a room with their roommate of choice when practicable and to the extent possible. Under Policy Explanation and Compliance Guidelines section it documents: 1. The facility will permit a resident to share a room with his or her spouse, when married residents live in the same facility and both spouses consent to the arrangement. R7 was admitted to the facility on [DATE] with diagnoses which includes anxiety disorder, chronic pain syndrome, depressive disorder, diabetes mellitus, hypertension and dementia. R7's Quarterly MDS…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-20 · tag F0646 — isolatedNotify the appropriate authorities when residents with MD or ID services has a significant change in condition.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the Facility did not notify the state mental health authority promptly after a significant change in 1 (R6) of 1 Residents mental illness. R6 was diagnosed with bipolar disorder on 2/22/24 and started receiving Depakote Delayed Release Sprinkles 250 mg (milligrams) twice a day on 2/23/24. The Facility did not submit a level 1 PASARR (Preadmission Screening and Resident Review) until 5/13/24 and the level 1 did not include the bipolar disease diagnosis or Depakote. Findings include: The Resident Assessment- Coordination with PASARR Program policy implemented on 1/18/23 documents under the Policy section: This facility coordinates assessments with the preadmission screening and resident review (PASARR) program under Medicaid to ensure that individuals with mental disorder, intellectual disability, or a related condition receives care and services in the most integrated setting appropriate to their needs. Under the Policy Explanation and Compliance Guidelines it documents: 9.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-20 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility did not provide the necessary ADL (Activities of Daily Living) services for 1 (R4) of 4 residents who were dependent on staff to provide ADL care. R4 was observed with long nails pressing into the palms of her hands due to bilateral hand contractures. R4's care plan indicated her nails should be kept short to prevent injury. Findings include: 1.) R4 was admitted to the facility on [DATE] with diagnoses that included Anoxic Brain Damage and Coma. R4 is unable to make her needs known. On 5/13/24 at 9:00 AM, R4 was observed in bed with long fingernails pressing into both of her palms and no protection to her skin. On 5/13/24 at 12:30 PM, R4 was observed in bed with long fingernails pressing into both of her palms and no protection to her skin. On 5/13/24 at 2:00 PM, R4 was observed in bed with long fingernails pressing into both of her palms and no protection to her skin. On 5/14/24 at 8:00 AM, R4 was observed in bed with long fingernails and a rolled…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-20 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility did not ensure that residents receive treatment and care in accordance with professional standards of practice, the comprehensive person-centered care plan, and the residents' choices was provided for 2 (R3 & R9) of 9 Residents. R3 was admitted to the facility on [DATE] with a right diabetic foot ulcer and a left below knee amputation surgical incision. Treatments for these areas were not started until 1/19/24, 3 days later. R3's blood pressure, heart rate, and fluids were not monitored according to physician orders. R9's sacrum surgical wound with a wound vac was not comprehensively assessed until 5 days after admission on [DATE] when the wound doctor assessed R9's sacrum surgical wound. Findings include: 1.) R3 was originally admitted to the facility on [DATE] with diagnoses which include hypertension, atrial flutter, cirrhosis of liver, left below knee amputation, diabetes mellitus, peripheral vascular disease, congestive heart failure, and depression. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-20 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility did not have identified safety devices/supervision in place for preventing falls/accidents or incidents requiring increased supervision for 2 (R4 and R6) of 2 residents reviewed for safety/supervision. * R4 was observed to be left unattended in bed, with the floor mats not in place to both sides of her bed per her plan of care. * R6 exhibited agitated and sexually inappropriate behavior and was not supervised closely enough to prevent future inappropriate behaviors. Findings include: 1.) R4 was admitted to the facility on [DATE] with diagnoses that included Anoxic Brain Damage and Coma. R4 is unable to make her needs known. On 5/13/24, R4's Current care plan for Risk for Falls dated 6/23/23 was reviewed and documented: Intervention- Fall mats to bilateral sides of floor with a start date of 3/2/24. On 5/14/24 R4's current CNA care sheet was reviewed and documented: Fall mats (sic) to bilateral sides of the floor, R4'fall risk assessment dated [DATE]…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-20 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility did not ensure 2 (R10 & R3) of 2 residents reviewed for nutrition maintained acceptable parameters of nutritional status. *R10's weights were not obtained per facility guidelines. No weights were obtained in November 2023 or April 2024. *R3 should have been weighed on 1/16/24, 1/17/24, 1/18/24 and one time during the week of 1/21/24 to 1/27/24. Upon return to the facility on 2/13/24, R3 should have been weighed on 2/13/24, 2/14/24, 2/15/24 and during the week of 2/18/24 to 2/24/24. No weights were obtained on those dates. Findings Include: Surveyor reviewed the Weight Monitoring policy and procedure dated 4/10/24 documents: Policy: Based on the Resident's comprehensive assessment, the facility will ensure that all Residents maintain acceptable parameters of nutritional status, such as usual body weight or desirable body weight range and electrolyte balance, unless the Resident's clinical condition demonstrates that this is not possible or Resident preferences…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-20 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, interview, the facility did not ensure 1 (R4) of 2 residents reviewed had their oxygen administered according to physician's orders. * R4 was observed to have her oxygen administered at 6 liters per minute and her orders were to have her oxygen at 1-5 liters per minute according to her oxygen saturation levels. Findings include: 1. R4 was admitted to the facility on [DATE] with diagnoses that included Anoxic Brain Damage and Coma. R4 is unable to make her needs known. On 5/13/24 at 9:00 AM R4 was observed in bed with oxygen running to her tracheostomy at 6 liters per minute. On 5/13/24 at 12:30 PM R4 was observed in bed with oxygen running to her tracheostomy at 6 liters per minute. On 5/13/24 at 2:00 PM R4 was observed in bed with oxygen running to her tracheostomy at 6 liters per minute. On 5/14/24 at 8:00 AM R4 was observed in bed with oxygen running to her tracheostomy at 6 liters per minute. On 5/14/24 at 11:00 AM R4 was observed in bed with oxygen running to her…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-12-06 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, interview, and facility policy review, the facility failed to ensure the physician was notified with a need to alter treatment of a pressure ulcer for one of two residents (Resident (R9) reviewed for pressure injuries. The facility's failure to notify the physician with a need to alter treatment had the potential to impede healing of a pressure ulcer. Findings include: Review of the policy provided by the facility titled, Notification of Change, dated 10/22/22, revealed The purpose of this policy is to ensure the facility promptly informs the resident, consults the resident's physician; and notifies, consistent with his or her authority, the resident's representative when there is a change requiring notification .Circumstances that require a need to alter treatment .may include new treatment, discontinuation of current treatment due to: Adverse consequences Review of the Face Sheet located in the electronic medical record (EMR) under the Profile tab, revealed R9 was admitted…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-06 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews, record review, and facility policy review, the facility failed to ensure one of three residents (Resident (R) 8) reviewed for abuse were free from physical abuse. The failure to ensure a resident was free from resident-to-resident abuse could have resulted in the potential for harm when R7 struck R8 in the back of the head and left chest. Findings include: Review of the facility's policy titled, Abuse, Neglect and Exploitation, reviewed 09/18/23, revealed Policy: It is the policy of this facility to provide protections for the health, welfare and rights of each resident by developing and implementing written policies and procedures that prohibit and prevent abuse, neglect, exploitation and misappropriation of resident property . Definitions: . Abuse, means the willful infliction of injury, unreasonable confinement, intimidation, or punishment with resulting physical harm, pain or mental anguish, which can include staff to resident abuse and certain resident to resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-12-06 · tag F0660 — isolatedPlan the resident's discharge to meet the resident's goals and needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review, and facility policy review, the facility failed to ensure the discharge planning process was following which included notifying the resident's Physician or Nurse Practitioner (NP) and APS (Adult Protective Services) when residents left Against Medical Advice (AMA) per the facility's policy for three of three residents (Residents (R) 6, R1, and R10) reviewed for discharge out of 16 sampled residents. Findings include: Review of the facility's policy titled, Transfer and Discharge (including AMA), dated 10/26/22, revealed . Discharge Against Medical Advice (AMA). a. The resident and family/legal representative should be informed of the risks involved, the benefits of staying at the facility, and the alternatives to both. Under no circumstances will the facility force, pressure, or intimidate a resident into leaving AMA. b. The physician should be notified of the intended AMA discharge and be encouraged to speak with the resident to encourage them to stay at the facility. c.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-06 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview, and policy review, the facility failed to ensure the ordered non-pressure wound treatment was provided to one of three residents (Resident (R) 2) reviewed for non-pressure wounds of 16 sample residents. Findings include: Review of the facility's policy titled, Wound Injury Prevention and Management, dated 02/14/23, revealed .Evidence based treatments in accordance with current standards of practice will be provided for all residents who have a skin injury present .Treatment decisions will be based on the characteristics of the wound, including the stage, size, exudate (if present), presence of pain, signs of infection, wound bed, wound edge and surrounding tissue characteristics . interventions will be documented in the care plan and communicated to all relevant staff Review of R2's undated Face Sheet located in the electronic medical record (EMR) under the Profile tab, revealed R2 was admitted to the facility on [DATE] with diagnoses which included insulin dependent diabetes…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-06 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, interview, and facility policy review, the facility failed to ensure the ordered pressure ulcer treatment was provided to one of two residents (Resident (R9) reviewed for pressure injuries of 16 sampled residents. Findings include: Review of the facility's policy titled, Pressure Ulcer Injury Prevention and Management, dated 02/14/23, revealed This facility is committed to the prevention of avoidable pressure injuries, unless clinically unavoidable, and to provide treatment and services to heal the pressure ulcer/injury, prevent infection and the development of additional pressure ulcers/injuries .Policy explanation and compliance guidelines: .The facility shall establish and utilize a systemic approach for pressure injury prevention and management, including prompt assessment and treatment; intervening to stabilize; reduce or remove underlying risk factors; monitoring the impact of the interventions; and modifying the interventions as appropriate .Evidence based treatments…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-10-04 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff and resident interview, and record review, the facility did not ensure call lights were within reach for 2 Residents (R) (R1 and R4) of 17 residents reviewed. R1 and R4 were observed on multiple occasions without a call light within reach. Findings include: The facility's undated Call Light: Accessibility and Timely Response policy included the following: The purpose of this policy is to assure the facility is adequately equipped with a call light at each resident's bedside, toilet, and bathing facility to allow residents to call for assistance. Call light will directly relay to a staff member or centralized location to ensure appropriate response .3. Each resident will be evaluated for unique needs and preferences to determine any special accommodations that may be needed in order for the resident to utilize the call system. 4. Special accommodations will be identified on the resident's person-centered plan of care, and provided accordingly (examples include touch pads, larger…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-10-04 · tag F0644 — isolatedCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interview, and record review, the facility did not ensure specialized services were incorporated into the plan of care for 1 Resident (R) (R1) of 1 sampled resident. The facility identified R1's intellectual disability through a diagnosis of cerebral palsy and submitted a Pre-admission Screening and Resident Review (PASRR) Level II. After specialized services were obtained, R1's plan of care was not assessed and specialized services were not incorporated into R1's transition of care. Finding include: The facility's undated Resident Assessment-Coordination with PASARR Program includes the following: This facility coordinates assessment with the preadmission screening and resident review (PASARR) program under Medicaid to ensure that individuals with mental disorder (MD), intellectual disability (ID), or a related condition receive care and services in the most integrated setting appropriate to their needs .b. PASARR Level II - a comprehensive evaluation by the appropriate state-designated authority (cannot be completed by the facility) that determines…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-10-04 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, and record review, the facility did not ensure care and treatment was provided in accordance with professional standards of practice for 1 Resident (R) (R1) of 6 sampled residents. R1 was admitted to the facility with skin damage and was not provided treatment according to physician orders. Findings include: From 10/2/23 through 10/4/23, Surveyor reviewed R1's medical record. R1 was admitted to the facility on [DATE] and had diagnoses including history of cerebral palsy, chronic respiratory failure with use of a tracheostomy and osteomyelitis of vertebra (infection in hardware of the spine). R1's medical record contained documentation on admission that R1 had trauma to the back of the neck from the tracheostomy (trach) ties. An assessment by Wound Physician (WP)-K, dated 1/4/23, contained the following information: Posterior neck trauma wound bed early partial granulation with moderate serous (not infected) drainage with a depth of 0.1 centimeters (cm) and periwound clean, dry and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-05-24 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview the facility did not ensure 4 (R15, R66, R50 and R46) of 4 residents that receive insulin had open vials dated and 1 (R32) of 1 residents that receive eye drop medication had the open container dated. During the medication storage task, Surveyor observed R15, R66, R50 and R46 insulin vials, from the medication cart on the 1 north unit, were opened and not dated as to when they were opened. During the medication pass, Surveyor observed R32's eye drop medication was opened and not dated as to when it was opened. Findings include: On 5/23/23, at 8:37 a.m., Surveyor observed Registered Nurse (RN) E administer medications to R32. RN E administered dorzolamide 2% eye drop to R32. The eye drop medication was opened but not dated as to when it was opened. On 5/24/23, at 10:40 a.m., Surveyor observed medication carts, medication storage and medication refrigerators. ADON (assistant director of nursing) D accompanied Surveyor during this observation. Surveyor observed R15's lispro insulin opened and not dated, R66's novolog insulin opened not dated, R46's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-05-24 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and policy review, the facility did not store or prepare food in accordance with professional standards for food safety. This deficient practice had the potential to effect 78 of 98 residents who receive food from the facility kitchen. Facility kitchen observations include: - Food in unsealed bags in which the food item was exposed to the air - Food in containers that were unlabeled and without an open on or use by label on the container. - Equipment not appropriately cleaned between food items when pureed. - Food in unit refrigerators without an open on or use by date label, and not labeled with individual's name. Findings include: The facility policy, entitled Food Receiving and Storage', revised October 2017, states: Foods shall be received and stored in a manner that complies with safe food handling practices. Policy Interpretation and Implementation: 1. Food Services, or other designates staff, will maintain clean food storage areas. 8. All foods stored in the refrigerator or freezer will be covered, labeled, and dated (use by date). 11. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-05-24 · tag F0585 — failed to handle grievances — isolatedHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility did not ensure 1 (R12) of 3 residents reviewed for grievances had their grievances fully investigated or followed up on by the facility to ensure resolution of the concern. R12 submitted grievances to the facility that were not followed up on to ensure R12 was satisfied with the outcome. Findings include: R12 was admitted to the facility on [DATE] and had diagnoses that included quadriplegia, mononeuropathy, contracture of the left elbow, muscle weakness, cognitive communication deficit, and need for assistance with personal care. R12's quarterly Minimum Data Set (MDS) dated [DATE] indicated R12 had intact cognition with a brief interview for mental status (BIMS) score of 15; is totally dependent on staff for all care including bed mobility, transferring, dressing, eating, toilet use, hygiene, and bathing; impairment to the upper and lower extremities and was immobile. R12 required a Hoyer lift for transfers and used a motorized wheelchair to get…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-05-24 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and, record review the facility did not ensure residents who were unable to carry out personal hygiene received incontinence care and oral hygiene for 2 (R88 and R12) of 5 residents who are dependent on staff for activities of daily living. *R88 was repositioned in bed and an odor of stool was noted. The staff assisting with repositioning did not perform incontinence care at the time of repositioning R88. *R12 was not provided oral hygiene twice daily with physician ordered toothpaste. Findings include: 1) R88 was admitted to the facility on [DATE] with diagnoses of nontraumatic intracerebral hemorrhage, chronic respiratory failure with tracheostomy, and dysphagia resulting in a gastrostomy tube for all nutrition. R88's admission Minimum Data Set (MDS) assessment dated [DATE] indicated R88 was in a vegetative state and the facility assessed R88 as being totally dependent on staff for all activities of daily living (ADLs). R88 had a court appointed Guardian. R88's ADL Care Plan,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-05-24 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility did not ensure 1 (R34) of 20 residents reviewed for quality of care received treatments and care based on the comprehensive assessment of a resident and in accordance to professional standards of practice. R34 was observed having a peripherally inserted central catheter (PICC) for medication administration. The PICC was observed to be dirty with dried blood underneath and rolled up on the edges but reinforced with tape. The facility did not have adequate monitoring of the site including: no as needed changes to the dressing, no flush orders and no care plan to address changing the dressing or monitoring the site. MD (Medical Doctor) wrote an order to discontinue the PICC and then canceled the order but it was not updated in R34's Electronic Medical Record (EMR). This had the potential to cause an infection. Findings include: Surveyor reviewed Intravenous Therapy (IV) policy with an implementation date of 2/1/23. Documented was: Policy: The facility…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-05-24 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure 1 (R75) of 3 residents reviewed for weight loss and nutrition had their nutritional care needs recognized, evaluated, and addressed to provide adequate parameters of nutritional status. R75 was admitted to the facility with a G-Tube (Gastrostomy Tube) and Protein Calorie Malnutrition. R75 was not weighed or assessed by the RD (Registered Dietitian) in December 2022. R75 was not weighed in January 2023. In January 2023, R75 was assessed by the RD who based the assessment off a November 2022 weight. In February 2023 R75 is documented to have had a significant weight loss that was identified by the Registered Dietician who ordered a reweigh to confirm weight loss and then would increase to tube feedings if it was confirmed a true weight loss. The reweigh was not done and subsequently the tube feeding increase was not done. In March the significant weight loss was confirmed and RD-P recommended the increase in tube feeding again that was not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-05-24 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility did not ensure 1 (R27) of 1 resident with a G (gastrostomy) tube received the necessary services to ensure appropriate administration of medication. On 5/23/23 during morning medication pass, R27 received medication through a G tube and Licensed Practical Nurse (LPN) C did not flush the G tube prior to administration of the medication and after administration of the medication. LPN C also did not verify the G tube placement prior to administering of the medication. Findings include: The facility policy regarding medication administration for enteral tubes, dated 1/23, indicate: Guidelines . 11. Enteral tubes are flushed with at least 15 ml (milliliters) of water before administering any medications and after all medications have been administered. Procedures . 8. Verify tube placement per facility protocol. 9. Check gastric content for residual feeding. Return residual volumes to the stomach. Report any residual above 100 ml. 13. Flush the tube with at least 15 ml of water prior to medication administration. 15. Flush…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-05-24 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility did not ensure they were free of medication errors for 1 (R27) of 6 residents reviewed during medication pass. Two medication errors were observed out of twenty five opportunities with a medication error rate of 8%. On 5/23/23 Surveyor observed Licensed Practical Nurse (LPN) C administer R27's morning medication. R27 did not receive two medications, scheduled humalog 6 units and lacosamide 10 ml (milliliters). Findings include: On 3/23/23, at 7:47 a.m., Surveyor observed LPN C prepare and administer R27's morning medications. LPN C stated to Surveyor R27's blood glucose was 104 and R27 didn't need any insulin. LPN C also stated R27's Lacosamide medication was not in the medication cart. LPN C left the cart to check the medication storage area. LPN C returned to the cart and stated R27's lacosamide medication was not available so she will not be administering it. After completion of the medication pass, Surveyor reviewed R27's physician orders and May 2023 MAR (medication administration record). The May 2023 MAR indicates…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-05-24 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the Facility did not ensure an effective infection control program was being implemented for 2 (R87, R27) residents reviewed. *The facility did not ensure staff properly utilized PPE (Personal Protective Equipment) and conducted hand hygiene in accordance with standards of practice when providing care to R87. *The facility did not ensure staff properly provided medications to residents (R27) in a sanitary manner. Findings include: Surveyor reviewed facility's Hand Hygiene policy with an implementation date of 10/24/22. Documented was: Policy: All staff will perform proper hand hygiene procedures to prevent the spread of infection to other personnel, residents, and visitors. This applies to all staff working in all locations within the facility. Definitions: Hand hygiene is a general term for cleaning your hands by handwashing with soap and water or the use of an antiseptic hand rub, also known as alcohol-based hand rub (ABHR). Policy Explanation and Compliance…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · B2024-08-05 · tag F0641 — patternEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility did not ensure assessments accurately reflected residents' status for 5 (R37, R7, R60, R48, and R41) of 5 reviewed for Preadmission Screening and Resident Review (PASRR). *R37, R7, R60, R48, and R41 had PASRR Level I and Level II completed, and that information was not entered correctly into the Minimum Data Set (MDS) comprehensive assessment. Findings include: The Resident Assessment Instrument has the following question to be documented: Section A1500. PASRR: Has the resident been evaluated by Level II PASRR and determined to have a serious mental illness and/or mental retardation or a related condition? with no, yes, or not a Medicaid certified unit as a response. 1.)R37 had a diagnosis of schizophrenia. A PASRR Level I and Level II were completed. The Annual MDS assessment dated [DATE] documented no to A1500. 2.) R7 had a diagnosis of depression. A PASRR Level I and Level II were completed. The Annual MDS assessment dated [DATE] documented no to A1500. 3.)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$54,055 in federal fines across 1 penalty.
- $54,055 — penalty dated 2024-05-20
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to CHAMPION CARE — 22 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 2.2 | -1.2 vs chain |
| Health inspection | 1 of 5 | 2.1 | -1.1 vs chain |
| Staffing | 1 of 5 | 2.3 | -1.3 vs chain |
| Quality measures | 2 of 5 | 3.0 | -1.0 vs chain |
The other 21 homes this chain runs (chain average 2.2★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| CHAMPION CARE LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL | 100% | since 02/03/2018 |
| RUVEL, MENACHEM | Individual | CORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROL | — | since 02/01/2018 |
| WEINBERG, YISROEL | Individual | CORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROL | — | since 02/01/2018 |
CMS files one row per role, so the 6 rows in the source record cover these 3 parties — each is shown once here with every role it holds. Nothing is omitted.
1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $1.2M paid to related parties — landlords or management companies under common ownership — equal to about 11% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in WI
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Wisconsin Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 525281. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-09-30, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.