No sales calls · nothing personal collected unless you ask us to · no facility pays to be here
Text size
Contrast

Alcoa Pines Health And Rehabilitation

3300 Alcoa Road, Benton, AR 72015 · For profit - Corporation · 120 certified beds · (501) 315-1700 Medicare & Medicaid certified

Call the home — (501) 315-1700 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Behavioral-health or dementia-care citation — no harm found (F0758)
Insights

This home’s record is mixed — some reassuring signs, some worth asking about.

In its favor
  • a middle-of-the-pack inspection score (3/5)
  • no federal fines or payment denials on record
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • a high number of inspection citations overall (18) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • nursing-staff turnover (66%) runs well above the national median (45%)
  • about 25% of its spending goes to commonly-owned related companies

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

3/5
CMS overall
3 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 3 of 5
StaffingFrom payroll records (PBJ) 3 of 5
Quality measuresSelf-reported by the facility 4 of 5

Location & what’s nearby

Urgent care / clinic
624 Alcoa Rd · (501) 315-4512 · Call to confirm hours
Pharmacy
17309 Interstate 30 S · (501) 778-5041 · Call to confirm hours
Grocery
2124 Military Rd · (501) 778-4636 · Call to confirm hours
Park
913 E Sevier St · (501) 776-8390 · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 4 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 2 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 2 to 3 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating3★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased6.9%9.5%15.4%better
Long-stay residents who lose too much weight2.8%4.3%5.4%better
Long-stay residents with a catheter left in their bladder0.0%0.6%0.9%better
Long-stay residents with a urinary tract infection1.9%1.2%2.0%typical
Long-stay residents with depressive symptoms0.0%1.4%6.5%check this — see note marked star below the table
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury3.8%3.9%3.3%worse
Long-stay residents whose ability to walk worsened3.8%10.1%16.1%better
Long-stay residents on antianxiety or hypnotic medication2.3%21.7%18.9%better
Long-stay residents given the seasonal flu vaccine88.4%96.1%95.3%typical
Long-stay residents with pressure ulcers6.0%4.2%4.7%worse
Long-stay residents with worsening bladder/bowel control8.7%13.5%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table4.5%10.9%17.1%better
Short-stay residents who newly got an antipsychotic medication0.5%1.3%1.4%better
Short-stay residents given the seasonal flu vaccine64.2%77.7%79.4%worse
Short-stay residents rehospitalized after admission24.2%24.1%22.6%typical
Short-stay residents with an outpatient ER visit12.9%12.5%12.0%typical
Long-stay hospitalizations per 1,000 resident days1.752.011.67typical
Long-stay outpatient ER visits per 1,000 resident days1.252.131.80better

* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

49.6% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 102 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

49.6%U.S. median 51.5%
Got home and stayed home
10.6%U.S. median 10.7%
Went back to hospital
54.1%U.S. median 56.6%
Met the expected recovery
0.15U.S. median 0.31
Therapy hours / resident / day
0.07hours / resident / day
Physical therapy
0.06hours / resident / day
Occupational therapy
0.02hours / resident / day
Speech therapy

Met the expected recovery: 54.1% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 61 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.15 therapist hours per resident per day in 2026Q1 — more than 12% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 20% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF49.6%CMS range 41.8–59.151.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.6%CMS range 7.9–15.710.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge54.1%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge60.7%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge49.2%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified97.7%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened3.5%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization9.4%CMS range 5.8–14.17.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.001.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.33
RN hours/ resident / day
1.21
LPN hours/ resident / day
2.45
Aide hours/ resident / day
3.98
Total nurse hours/ resident / day
0.20
RN hoursweekends
66.4%
Total nursing turnover
60.0%
RN turnover

How full it usually is: this home is certified for 120 beds and averages 86.6 residents a day — about 72% occupied, or roughly 33 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.98 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.33 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.447 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.63 hrs/resident/day on weekends vs 4.12 on weekdays — 12% thinner on weekends. RN hours go from 0.38 to 0.20 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 66% is well above the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

3
deficiencies at the latest standard inspection (2025-05-30)
9
at the previous standard inspection (2024-03-20)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

18 citations, most serious first. The 10 most serious are shown; the remaining 8 are one tap away and print in full.

  • Potential for harm · Ecited before2025-05-30 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and facility policy review, the facility failed to ensure dietary staff washed their hands between dirty and clean tasks, and before handling clean equipment for 1 of 1 meal observed. The findings are: 1. During an observation on 05/29/2025 at 11:55 AM, this surveyor observed Dietary Aide (DA) #3 remove cartons of shakes from a cart, by the steam table, and place them on resident trays, with his bare hands. Condiments were also placed on the trays, with DA #3 ' s bare hands, contaminating his hands. Without performing hand hygiene, DA #3 picked up glasses, filled with beverages by the rims, and placed them on the resident ' s trays, to be served for lunch. 2. During an observation on 05/29/2025 at 12:03 PM, this surveyor observed DA #2 picking up cartons of shakes from a cart by the steam table, and place them on resident trays, contaminating his hands. Without washing his hands, DA #2 picked up glasses, that contained beverages, and placed them on the resident trays, to be served for lunch. 3. During an observation on 05/29/2025 at 12:05 PM, this…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-30 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, record review, interviews, and facility policy review, the facility failed to ensure a physician's order for oxygen was in place before administering oxygen to 1 (Resident #59) of 1 sampled resident reviewed for oxygen therapy. The findings are: 1. A review of Resident #59's admission Record indicated the resident had diagnoses which included asthma, acute and chronic respiratory failure, sleep apnea, and chronic obstructive pulmonary disease. 2. During an observation and interview on 05/27/2025 at 11:49 AM, Resident #59 was observed in their room, receiving oxygen from an oxygen concentrator at 4 liters per minute via nasal canula. Resident #59 stated they used oxygen all the time and also used their BiPap machine (A BiPap machine supplies pressurized air into the lungs). 3. A review of Resident #59's annual Minimum Data Set (MDS) with an Assessment Reference Date of 05/15/2025, indicated Resident #59 had a Brief Interview of Mental Status score of 15, which indicated the resident was cognitively intact. The MDS also indicated Resident #59 had shortness of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-30 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, interview, and facility policy review, the facility failed to provide appropriate handling and placement, to prevent possible contamination and complications, from an indwelling urinary catheter for 1 (Resident #59) of 1 sampled resident reviewed for urinary catheter. The findings are: 1. A review of Resident #59's Physicians Orders revealed diagnoses which included chronic kidney disease, urinary retention, urinary tract infection, and dysuria (painful or uncomfortable urination). Listed were orders for cranberry tablets for a urinary tract infection, dated 05/15/2025, and a medication that relaxed the muscles in the prostate/bladder for painful urination, dated 04/21/2025. 2. A review of Resident #59's May 2025 Medication Administration Record (MAR) revealed an order, dated 05/28/2025, for a urinary catheter to be inserted for two days. The MAR indicated the urinary catheter was inserted on 05/28/2025 at 1:10pm. 3. During an observation on 05/29/2025 at 7:25 AM, Resident #59 was observed sitting up in a recliner at bedside while Licensed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-03-20 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Surveyor: [NAME], [NAME] Based on observation and interview, the facility failed to ensure dietary staff washed their hands before handling clean equipment or food items to prevent potential food borne illness for residents who received meals from 1 of 1 kitchen, and that the refrigerator temperature was maintained at 41 degrees Fahrenheit or below to prevent potential food borne illness for residents who received meals from 1 of 1 kitchen. These failed practices had the potential to affect 79 residents who received meals from the kitchen. The findings are: 1. On 03/17/2024 at 10:33 AM, the following observations were made in the kitchen: a. A step on trash can was leaning against the grill and against the hand washing sink. b. The can opened attached at the end of the food preparation counter had mixture of food, shaving metal and paper on the blade. 2. On 03/17/2024 at 10:35 AM, there was paper and various types of debris throughout the kitchen area. The storage room had a pile of debris left in the middle of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-03-20 · tag F0695 — failed to provide proper breathing / tracheostomy care — pattern
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide maintenance to oxygen equipment in accordance with the facility policy for 1 (Resident #29) of 12 sampled residents who received oxygen therapy. The findings are: 1. Resident #29 had diagnoses of Chronic obstructive pulmonary Disease (COPD) and Asthma. The Quarterly Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 12/15/2023 documented the use of oxygen. a. On 03/17/2024 at 11:53 AM, Resident #29 was receiving oxygen per concentrator via nasal cannula (NC) at 2 liters/minute (2L/M). The filter on the oxygen concentrator was visibly dusty with greyish white debris stuck on it. On 03/18/2024 at 09:22 AM, and 03/19/2024 at 03:40 PM the filter on the oxygen concentrator remained visibly dusty. b. Resident #29's Physician Order dated 10/13/2023 documented, .Oxygen 2L [liters] via NC as needed for shortness of breath/decreased O2 [oxygen] SATS [saturation] PT [patient] .Remove o2 Concentrator filter wash with mild detergent and rinse thoroughly, allow to air dry and replace Q [every] week…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-03-20 · tag F0758 — failed to limit and justify psychotropic drugs — pattern
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure a psychotropic medication, used on an as needed (PRN) basis for more than 14 days, had a duration for the order, to promote or maintain the highest practicable mental, physical, and psychosocial well-being for 1 (Resident #71) of 6 sampled residents who had physician's orders for psychotropic medications on a PRN basis. The findings are: Resident #71 had a diagnosis of Depression. There was no diagnosis for Anxiety documented on the diagnoses section of the Order Summary. A Quarterly Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 01/23/2024 documented the Resident had a diagnosis of Depression but the box for Anxiety was not checked. a. A Physician's order dated 12/27/2023 documented, . LORazepam Tablet 0.5 [half] MG [milligrams] Give 1 tablet by mouth every 24 hours as needed for Anxiety . and there was no duration for the order. b. A Care Plan last completed on 02/02/2024 documented, .The resident uses anti-anxiety medications . c. A Pharmacy MRR (Medication Regimen Review) -PRN (as needed)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-03-20 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure meals were served in a method that maintained the appearance of cold product and at temperatures that were acceptable to the residents to improve palatability and encourage good nutritional intake during 1 of 1 meal observed. This failed practice had the potential to affect 16 residents who receive meal trays in their rooms on the 100 Hall, 19 residents who receive meal trays on the 200 Hall, 19 residents who receive meal trays in their room on the 300 hall, 25 residents who receive meal trays in their room on 400 Hall. The findings are: 1. Resident # 24 had diagnoses of Obesity and Type 2 diabetes mellitus with diabetic neuropathy. A Quarterly Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 12/31/2023 documented the resident had a Brief Interview of Mental Status (BIMS) score of 15 (13-15 indicates cognitively intact). a. A Physician's order dated 09/25/2023 documented a diet of Mechanical Soft texture, regular consistency. b. On 03/17/2024 at 11:45 AM, Resident #24 was asked, How…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-20 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to update the resident care plan to reflect a diagnosis of Diabetes with insulin usage for one (Resident #11) sampled resident. The findings are: 1. Resident #11 had a diagnosis of Pre-Diabetes upon admission on [DATE]. a. Resident #11's Physician Orders dated 2/22/2024 included an order for a fast acting insulin prescribed to treat Diabetes. 1. Resident #11's Plan of Care did not address the resident not having a diagnosis of diabetes, nor the use of insulin by the resident. 2. On 03/19/2024 at 03:10 PM, Licensed Practical Nurse [LPN] #2 was asked, Should a diagnosis of diabetes be on a residents care plan? LPN #2 responded, Yes, in my opinion, so that the staff knows how to care for the resident and be alert to the resident's needs. At 3:15 PM, the Assistant Director of Nursing (ADON) #1 was asked the same question to which they responded, It wouldn't hurt. 3. On 03/20/2024 at 11:30 AM, the Minimum Data Set (MDS) Coordinator was asked, How…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-20 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure a wander management device was in place to decrease the potential for elopement and safety hazards for 1 (Resident #35) of 5 sampled residents who had devices in place. The findings are: 1. Resident #35 had diagnoses of Unspecified dementia and Anxiety. A Quarterly Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 12/19/2023 documented a Brief Interview for Mental Status (BIMS) score of 03 (00-07 indicates severely impaired). a. A note in the Electronic Health Record (EHR) dated 03/13/2024 at 17:40 (5:40 PM) documented, .Primary Care Provider Feedback .Send to ED [Emergency Department] for UA [urinalysis] and evaluate . An EHR note dated 3/14/24 at 01:24 (1:14 AM) documented, .Resting in bed with eyes closed . b. A Care Plan revised 03/14/2024 documented, .The resident is an elopement risk/wanderer related to: DEMENTIA . CHECK WANDERGUARD PLACEMENT Q [every] SHIFT WANDERGUARD TO LEFT LEG . c. A Nsg (nursing) Elopement Risk with Care Plan form documented Resident #35 had a score of 9…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-20 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure expired medication was removed from a medication cart to decrease the potential for harm and or misappropriation of property for 1 (Resident #11) of 10 sampled residents who resided on the 400 Hall. The findings are: 1. On [DATE] at 10:17 AM, Licensed Practical Nurse (LPN) #2 unlocked the medication cart for the 400 Hall. In the bottom right small drawer, there was a card that was labeled Furosemide (a diuretic given to help treat fluid retention and swelling) and there were 16 pills remaining on the card. The label documented, (expiration date) [DATE]. 2. On [DATE] at 10:26 AM, LPN #2 was asked, Can you tell me what the expiration date is for this medication? He looked at the card and stated, [DATE]. He was asked, Who checks the medication cards for expiration dates? He stated, All of us. He was asked, What is the facility's process for removing expired medication cards? He stated, We're supposed to write down the amount that's on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
Show the remaining 8 citations
  • Potential for harm · D2024-03-20 · tag F0881 — failed to use antibiotics responsibly — isolated
    Implement a program that monitors antibiotic use.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure an Antibiotic Stewardship Program was consistently implemented, as evidenced by an antibiotic was prescribed without a duration or end date, to decrease the potential for harm and/or antibiotic resistance for 1 (Resident #35) of 3 sampled residents who were prescribed an antibiotic. The findings are: Resident #35 had a diagnosis of Urinary tract infection (UTI). a. A Physician's order dated 03/13/2024 documented, Macrobid Oral . Give 1 capsule by mouth two times a day for Urinary Tract Infection . There was no duration or end date included in this order. b. A Nursing Order Note dated 03/13/2024 at 15:30 (3:30 PM) documented, .This dose fails a general dose range check based on drug inputs and/or the patient information provided . c. A Pharmacy MRR (Medication Regimen Review)- Antibiotic Stewardship form dated 3/14/24 documented, .Antibiotic stop date not specified .Please clarify a stop date and/or # (number) of doses. If this medication is being used chronically, please ensure that a care plan is initiated and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-20 · tag F0921 — failed to keep a safe, functional, sanitary building — isolated
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure residents were free from accidents and hazards by leaving the storage room door unsecured allowing residents access to supplies that are not for human consumption. This failed practice had the possibility of affecting 14 residents with 4 (Residents #12, #21, #54, #333) sampled residents with Brief Interview for Mental Status (BIMS) scores of 11 or below; and 1 (Resident #21) sampled resident that ambulated or were self-propelled out of 22 residents the resided on the hall. The findings are: 1.On 03/17/2024 at 11:17 AM, the Surveyor observed the housekeeping door on 300 Hall was left unlocked without staff present to ensure residents did not enter the room. The following items were on shelving units inside the room: a 1 gallon glass cleaner container, a 1 gallon phosphoric bathroom cleaner, a 1 gallon liquid odor counteractant, 1 gallon germicidal detergent container, 5 gallons of floor finish, 1 spray bottle wax-base cleaner and spray-buff compound, and 1 package of 12.5 x 7.5 inch 50 count cleaning…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-01-19 · tag F0550 — failed to protect resident dignity and rights — pattern
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to ensure lunch was served at the same time for all Residents sitting at the same table to promote dignity and respect for 3 of 3 meals observed in the facility. The failed practices had the potential to affect 78 Residents who received meal trays from the Kitchen (total Census: 78) as documented on a list provided by the Registered Dietitian on 1/17/2023. The findings are: a. On 1/16/23 at 12:46 PM, the staff that passed the trays did not serve all of one table before they moved to the next table of residents. One Resident sat at the table with 4 other residents and waited 10-15 minutes after the others got their tray before she was served. Two other Residents who required assistance with feeding sat at a table without a tray, with residents who were self-fed and already had their trays. b. On 1/17/23 at 7:45 AM, one Resident was served her breakfast tray while another resident that sat at the same table did not get served until 7:58 AM. c. On 1/17/23 during lunch there were 6 residents at the same table in the Dining Room. At…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-01-19 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, record review the facility failed to ensure that sharps containers were monitored and emptied when full to prevent possible injury to residents. This practice had the potential to affect all 78 residents who resided in facility and received showers or baths. a. 01/16/23 at 10:50 AM, a sharps container was mounted on the wall in the shower room shared by station 300 and 400. The container was overfilled with razors sticking out of the opening which prevented it from closing. b. On 1/19/23 at 10:15 AM, the Surveyor asked the Staffing Coordinator to describe the sharps container located in the large shower room which is shared by station 300 and 400. He stated, it is very full, overflowing actually. The Surveyor asked him to describe the process for replacing a sharps container when it is full. He stated, when they get close to the top, the CNA should tell the nurse. The nurse replaces the sharps container, and they are stored in a room on Station 2 until they are picked up. The Surveyor asked, what could happen if a sharps container is not changed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-01-19 · tag F0726 — failed to have competent, trained nursing staff — pattern
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, observation and record review the facility failed to assure that all nursing staff possessed the competencies and skill sets necessary to provide nursing and related services to meet the residents' needs safely and in a manner that promoted each resident's care or services. The findings are: a. On 01/16/23 at 12:45 PM, Certified Nursing Assistant (CNA) #5, left the Secure Unit. She went to the dining room, by the kitchen. She returned with a rolling trash barrel and took it back to the Secure Unit. The Surveyor entered the Secure Unit. There were 7 residents of the unit in the day room/dining room having lunch. No staff member was in the unit supervising the residents. At 12:55 PM, CNA #5 returned to the unit. b. On 01/17/23 at 3:22 PM, while in the Secure Unit, the Surveyor asked CNA #5, how many residents are you responsible for on this unit? She responded, there are 8 I take care of. The Surveyor then asked CNA #5, are you the only staff on the unit? She stated, the nurse comes back here at times. The Surveyor asked, yesterday at lunch, you left the residents…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-01-19 · tag F0759 — failed to keep medication error rate low — pattern
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation of the 8:00 a.m. medication pass on 1/18/23, record review, and interview, the facility failed to ensure a medication error rate of 5% [percent] or less. The facility had 4 medication errors in 26 opportunities, which resulted in a medication error rate of 15.38%. This failed practice had the potential to affect 38 residents who received medications from 2 (200 Hall and 400 Hall) of 4 hall medication carts, as documented on a list provided by the Administrator on 1/19/23 at 9:25AM. The findings are: 1. On 1/18/23 at 8:00 AM, LPN #4 administered medications to Resident #8. He obtained the following medications from the cart: Calcium 600 +D 1 tab, Magnesium Oxide 400 mg 1 tab, Multivitamin with Minerals 1 tab (Order is for Multivitamin only), Senna Plus 2 tabs, Flomax 0.4 mg [milligram] 1 tab, Toprol XL 50 mg 1 tab, Metformin 1000 mg 1 tab, Diltiazem 2H ER [extended release] 120 mg 1 capsule, Aldactone 25 mg 1 tab, Lasix 40 mg 1 tab, Polymycin B and (Trimethoprim) TMP eye drops 1 drop in RT [right]. Eye. (He gave a drop in both eyes), Heparin 5,000 1sp/units/ml,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-01-19 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to ensure that an ice scoop was kept clean to prevent any cross contamination between residents and that staff members wore their surgical masks in a manner that covered the mouth and nose. These failed practices had the potential to affect all 78 residents listed on the Daily Census list provided by the Administrator on 1/16/23 at 10:10 AM. The findings are: a. On 1/16/23 at 3:50 PM, CNA #4 dropped the ice scoop into the ice chest while she passed ice to the residents. She did not wash/sanitize her hands after she touched the resident's water pitchers. After she filled the water pitcher, she dropped the ice scoop back into the ice chest. She did not place the ice scoop into the ice scoop holder. The Surveyor asked Certified Nursing Assistant #4 to raise the lid to the ice cart. She raised the lid and stated, I'm busted, you got me. The Surveyor asked, what could happen by you putting the scoop back into the ice cart once you have handled it? She stated, contaminated. The Surveyor asked, what should you do now? She stated, take…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-01-19 · tag F0623 — isolated
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to provide in writing the reason for the resident's transfer or discharge to the hospital in a manner that was understandable for the resident family or representative. The failed practice had the ability to effect 1 (Resident #72) of 27 sampled residents according to a list provided by the Administrator on 1/16/23 at 10:10 AM. The findings are: 1.Resident #72 had diagnoses of POSTPROCEDURAL INTESTINAL OBSTRUCTION, UNSPECIFIED AS TO PARTIAL VERSUS COMPLETE, malignant neoplasm of the ovary and of the brain. On the Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 1/2/23 the resident received a score of Independent on a Staff Assessment for Mental Status (SAMS). The resident required limited assistance for bed mobility, transfers, dressing, personal hygiene, and toileting. Resident required supervision with eating. a. On 1/18/23 at 8:10 AM, a review of Resident #72's medical record showed that she was transported to the hospital on 1/2/23 at 10:16 p.m. On 1/18/23 at 9:15 AM the Surveyor asked the Business Office…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to ANTHONY & BRYAN ADAMS — 38 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 3 of 53.8-0.8 vs chain
Health inspection 3 of 53.5-0.5 vs chain
Staffing 3 of 53.0≈ chain avg
Quality measures 4 of 54.3-0.3 vs chain
The other 37 homes this chain runs (chain average 3.8★, per CMS)
1 of 5Ridgecrest Health And RehabilitationJonesboro, AR 2 of 5Bailey Creek Health And RehabTexarkana, AR 2 of 5Magnolia Square Nursing And RehabSpringfield, MO 2 of 5St. Elizabeth's PlaceJonesboro, AR 2 of 5Twin Lakes Therapy And LivingFlippin, AR 2 of 5Westwood Health And Rehab, INCSpringdale, AR 3 of 5Birch Pointe Health And RehabilitationSpringfield, MO 3 of 5James River Nursing And RehabilitationSpringfield, MO 3 of 5The Lakes At Maumelle Health And RehabilitationMaumelle, AR 3 of 5Timberlane Health & RehabilitationEl Dorado, AR 3 of 5Windcrest Health And Rehab INCSpringdale, AR 4 of 5Beebe Retirement Center, Inc.Beebe, AR 4 of 5Chapel Woods Health And RehabilitationWarren, AR 4 of 5Evergreen Living Center At StagecoachBryant, AR 4 of 5Gassville Therapy And LivingGassville, AR 4 of 5Heritage Living CenterConway, AR 4 of 5Hiram Shaddox Health And RehabMountain Home, AR 4 of 5Katherine's Place at WedingtonFayetteville, AR 4 of 5Maples Health And Rehabilitation, TheSpringfield, MO 4 of 5Mountain Meadows Health And RehabilitationBatesville, AR 4 of 5Oak Ridge Health And RehabilitationEl Dorado, AR 4 of 5Silver Oaks Health And RehabilitationCamden, AR 4 of 5Southridge Village Nursing And RehabHeber Springs, AR 5 of 5Amberwood Health And RehabilitationBenton, AR 5 of 5Care Manor Nursing And RehabMountain Home, AR 5 of 5Chambers Health And RehabilitationCarlisle, AR 5 of 5Corning Therapy And Living CenterCorning, AR 5 of 5Eaglecrest Nursing And RehabAsh Flat, AR 5 of 5Edgewood Health And RehabSpringdale, AR 5 of 5North Hills Life Care and RehabFayetteville, AR 5 of 5Pioneer Therapy And LivingMelbourne, AR 5 of 5Rector Nursing And RehabRector, AR 5 of 5Southfork River Therapy And LivingSalem, AR 5 of 5Spring Creek Health & RehabCabot, AR 5 of 5The Crossing At Riverside Health And RehabilitatioSearcy, AR 5 of 5The Maples At Har-Ber MeadowsSpringdale, ARNot ratedQuail Run Health And RehabTrumann, AR

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
OVATION HEALTH SYSTEMS, INCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 11/13/2012
CENTENNIAL BANKOrganization5% OR GREATER MORTGAGE INTEREST; ADP OF THE SNFsince 11/21/2022
GRIFFIN, RICKYIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 08/05/2022
HANNA, TONIIndividualMANAGING CONTROL - GOVERNING BODY; ADP OF THE SNFsince 04/01/2025
MCGUIRE, STEPHENIndividualMANAGING CONTROL - GOVERNING BODY; CORPORATE DIRECTOR; ADP OF THE SNFsince 01/01/2013
ADAMS, ANTHONYIndividualCORPORATE OFFICER; ADP OF THE SNFsince 11/13/2012
ADAMS, BRYANIndividualCORPORATE OFFICER; ADP OF THE SNFsince 11/13/2012
ELLIS, JOHNIndividualCORPORATE OFFICER; ADP OF THE SNFsince 01/01/2013
KOEHLER, TOBEYIndividualCORPORATE OFFICER; ADP OF THE SNFsince 01/01/2013
EDALA, ARPANAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 05/17/2025
3B HOLDINGS, LLCOrganizationADP OF THE SNFsince 01/01/2013
GAR CO RE, LLCOrganizationADP OF THE SNFsince 01/01/2013
HOME BANCSHARESOrganizationADP OF THE SNFsince 11/21/2022
LTC SYSTEMS/RX, LLCOrganizationADP OF THE SNFsince 01/01/2013
PHARMACY CONSULTS, LLCOrganizationADP OF THE SNFsince 01/01/2013
RELIANCE HEALTH CARE, INC.OrganizationADP OF THE SNFsince 01/01/2013
MCGINNIS, LARRYIndividualADP OF THE SNFsince 01/01/2013

CMS files one row per role, so the 28 rows in the source record cover these 17 parties — each is shown once here with every role it holds. Nothing is omitted.

8 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$9.7M
Net patient revenuemost recent cost report
+5.5%
Operating marginrevenue minus expenses
$2.3M
Related-party expense25% of expenses
Who pays — share of resident-days
Medicaid 68%Medicare 11%Other / private 21%

This home reported $2.3M paid to related parties — landlords or management companies under common ownership — equal to about 25% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$320per resident / day
operating cost
$9,740per month
≈ monthly operating cost
$339per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in AR

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Arkansas Medicaid page.

Typical monthly cost in Arkansas
$7,452/mo
Nursing home (semi-private)
$8,060/mo
Nursing home (private)
$4,637/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 045408. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-05-30, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

What to do next