Hiram Shaddox Health And Rehab
1100 Pinetree Lane, Mountain Home, AR 72653 · For profit - Corporation · 140 certified beds · (870) 232-0320 Medicare & Medicaid certified
This home’s record is mixed — some reassuring signs, some worth asking about.
- a strong health-inspection score (4/5) — the hardest rating to game (though it’s ranked within its own state, not nationally)
- no federal fines or payment denials on record
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- a high number of inspection citations overall (17) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- its payroll-based staffing rating is low (2/5)
- nursing-staff turnover (58%) runs well above the national median (45%)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 4 of 5 |
| StaffingFrom payroll records (PBJ) | 2 of 5 |
| Quality measuresSelf-reported by the facility | 4 of 5 |
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 4 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
| Short-stay residentsrehab / post-hospital | 3 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 5 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 7.1% | 9.5% | 15.4% | better |
| Long-stay residents who lose too much weight | 3.7% | 4.3% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.0% | 0.6% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 0.9% | 1.2% | 2.0% | better |
| Long-stay residents with depressive symptoms | 0.0% | 1.4% | 6.5% | check this* — see note marked star below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 4.9% | 3.9% | 3.3% | worse |
| Long-stay residents whose ability to walk worsened | 3.9% | 10.1% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 22.8% | 21.7% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 97.0% | 96.1% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 5.0% | 4.2% | 4.7% | typical |
| Long-stay residents with worsening bladder/bowel control | 5.3% | 13.5% | 21.2% | better |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 3.4% | 10.9% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 0.3% | 1.3% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 83.3% | 77.7% | 79.4% | typical |
| Short-stay residents rehospitalized after admission | 34.1% | 24.1% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 15.8% | 12.5% | 12.0% | worse |
| Long-stay hospitalizations per 1,000 resident days | 0.76 | 2.01 | 1.67 | better |
| Long-stay outpatient ER visits per 1,000 resident days | 1.59 | 2.13 | 1.80 | better |
* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
51.8% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 201 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 64.6% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 79 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.26 therapist hours per resident per day in 2026Q1 — more than 37% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 8% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 51.8%CMS range 46.3–56.9 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 12.4%CMS range 9.2–16.8 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 64.6% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 55.7% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 55.7% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 95.6% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 98.2% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 1.5% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 2.9% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 6.0%CMS range 3.4–10.3 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.91 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 140 beds and averages 80.9 residents a day — about 58% occupied, or roughly 59 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.08 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.30 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.87 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 2.42 hrs/resident/day on weekends vs 3.35 on weekdays — 28% thinner on weekends — a notable drop. RN hours go from 0.33 to 0.21 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 58% is well above the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
17 citations, most serious first. The 10 most serious are shown; the remaining 7 are one tap away and print in full.
- Potential for harm · E2025-05-15 · tag F0759 — failed to keep medication error rate low — patternEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, record review and facility policy review, the facility failed to ensure medications were administered without errors resulting in an error rate of more than 5% for 2 (Resident #126 and Resident #227) of 7 residents who were observed during the 8:00 AM medication administration. The findings are: 1. An undated Administering Medications policy was reviewed and read in part, Medications are administered as prescribed and are administered according to prescriber orders. 2. A Medication Crushing Guidelines policy dated 2001, was reviewed and read in part Medications that should not be Crushed or Chewed B. Enteric coated medications are designed to pass through the stomach without breaking down until they reach the intestinal tract. This route may be chosen due to changes made when in contact with stomach acid, to prevent the irritation of the stomach lining and to prolong the action of the medication. Timed release tablets are designed to release their medication over a period, usually 8-24 hours. The tablets should not be crushed. 3. The Long-Term Care…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-05-15 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and facility policy review, it was determined that the facility failed to prepare and serve food in a safe and sanitary manner as evidenced by staff eating in the kitchen's preparation area and not performing hand hygiene after touching personal items and before serving residents. The failed practice had the potential of affecting 71 of 73 residents. On 5/12/2025 at 5:52 PM, upon entrance to the facility's kitchen, [NAME] #1 was observed eating food out of a small dish while standing on the serving line. [NAME] #1 picked up a cellphone from the top shelf of the steam table that was playing music, turned the music off, and sat the phone back down. [NAME] #1 then picked up a spoon handle and stirred the food on the steam table. On 5/13/2025 at 8:20 AM, during an interview with the Dietary Manager (DM), who had been with facility for 5 years, the DM confirmed that staff had been in-serviced on safe food handling and handwashing and hand hygiene. The DM confirmed that it was not appropriate to eat while standing at the serving line. The DM also confirmed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-02-23 · tag F0582 — patternGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure an Advance Beneficiary Notice [ABN] was provided to inform the residents and/or their responsible parties of financial liability for continued care and services after their Medicare coverage was discontinued for 5 Residents (#6, #19, #32, #42, and #276) sampled residents who were discharged from Medicare Skilled services in the last 6 months and remained in the facility and/or discharged home. This failed practice had the potential to affect 41 residents who received a Beneficiary Notice and were discharged or remained in the facility the last 6 months after they were released from Medicare Services. The findings are: 1. Resident #6 was provided with a Notice of Medicare Provider Non-Coverage. The last covered date of Part A Service was 8-11-23. Resident signed, but no date provided. 2. Resident #19 was provided with a Notice of Medicare Provider Non-Coverage. The last covered date of Part A Service was 11-8-23. Resident signed on 11-7-23. 3. Resident #32 was provided with a Notice of Medicare Provider Non-…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-02-23 · tag F0865 — failed to run a quality-improvement (QAPI) program — patternHave a plan that describes the process for conducting QAPI and QAA activities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure the Quality Assurance and Performance Improvement program [QAPI] Committee developed and implemented appropriate plans of action to prevent repeated deficiencies for F554, which referenced Self Administer of Medications. These failed practices had the potential to affect 75 residents The findings are: A Recertification survey was conducted on 02/20/24 at the facility. During this survey, F554, Self-Administer of Medications, was cited for the facility failed to ensure that before a resident was allowed to self-administer a bronchodilator medication (a type of medication that make breathing easier) via nebulizer, the Interdisciplinary Team [IDT] conducted an assessment to determine if this practice was safe, to ensure a Physician's Order [PO] was obtained and a care plan [CP] was developed to address self-administration of medication via nebulizer, to prevent potential errors in administration for 1 (Resident #2) sampled residents who had PO for bronchodilator nebulizer treatments. This failed practice had the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-23 · tag F0554 — isolatedAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record revie, and interview, the facility failed to ensure that before a resident was allowed to self-administer Bronchodilator medication via nebulizer, the Interdisciplinary Team [IDT] conducted an assessment to determine if this practice was safe, to ensure a physician order [PO] was obtained and a care plan was developed to address self-administration of medication via nebulizer, to prevent potential errors in administration for 1 Resident #2 sampled residents. who had PO for Bronchodilator nebulizer treatments [tx]. The findings are: 1. Resident #2 had diagnosis [dx] of Acute Respiratory Failure with Hypoxia and Shortness of Breath [SOB]. A Significant Change Minimum Data Set [MDS] with an Assessment Reference Date [ARD] dated 01/30/24 documented . Section C - Cognitive Patterns .C0500. [Brief Interview for Mental Status [BIMS] Summary Score: 10 . a. On 02/20/24 at 11:59 AM, Resident #2 was seated in a wheelchair [w/c] in her room, holding a nebulizer tubing with smoke coming from it. There was not a nurse in the room with resident. b. A Physician's Order…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-23 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure staff covered the catheter bag with the privacy shield for 1(Resident #13) of 5 (Residents #13, #40, #66, #68, and #273) privacy shield was not pulled down over the catheter bag, assuring residents privacy. This lack of privacy care had the potential to affect the resident's dignity. The findings are: On 2/21/2024 at 9:23 AM, Resident #13 privacy bag is raised up on catheter bag and can be seen facing the entrance of the door. On 2/22/2024 at 9:46 AM, Resident #13 catheter bag is hanging from the right side of the bed. The privacy bag is still raised up on the catheter, urine can be seen from Resident's door upon entrance. On 2/23/2024 at 9:21 AM, Resident #13 catheter is hanging from the right side of bed. The privacy bag shield is still raised, and urine can be seen. On 2/23/2024 at 9:25 AM, the Surveyor asked Licensed Clinical Nurse (LPN)#1 if she saw an issue with Resident's catheter. LPN#1 said, are you talking about the privacy part? The Surveyor responded, yes, it has been this way for the last 3…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-12-01 · tag F0554 — patternAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to ensure before a resident was allowed to self-administer medications, the interdisciplinary team (IDT) conducted an assessment to determine if this practice was safe, to prevent potential complications for 1 (Resident #5) of 1 sampled resident who had a Topical Analgesic at the bedside and for 1 (Resident #18) of 1 sampled resident who had an Albuterol Inhaler at the bedside. The findings are: 1. Resident #5 had a diagnosis of Rheumatoid Arthritis. The Quarterly Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 9/24/22 documented the resident scored 13 (13-15 indicates cognitively intact) on a Brief Interview for Mental Status (BIMS) and was able to make self-understood, and ability to understand others; had adequate vision with corrective lenses and had no functional limitation in range of motion to the upper extremities and received scheduled pain medication. a. The Care Plan documented, .The resident has acute pain . Monitor/record/report to Nurse resident complaints of pain or requests for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-12-01 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, record review, and facility policy review, it was determined that the facility failed to provide assistance with activities of daily living (ADLs) for 6 (Resident #172, Resident #26, Resident #19, Resident #21, Resident #34, and Resident #122) of 6 dependent residents reviewed for ADLs. Specifically, the facility failed to: - Provide showers for Resident #26, Resident #19, Resident #21, Resident #34, and Resident #122. - Shave Resident #21 when needed. - Transfer Resident #172 out of bed. Findings included: Review of a facility policy titled, Activities of Daily Living (ADLs), Supporting, dated 03/2018, specified, Residents who are unable to carry out activities of daily living independently will receive the services necessary to maintain good nutrition, grooming and personal and oral hygiene. The policy also indicated, Appropriate care and services will be provide for resident's who are unable to carryout ADLs independently, with the consent of the resident and in accordance…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-12-01 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to ensure a medication (heparin flush and a normal saline flush) were not left at the bedside to prevent a potential accident/hazard for 1 (Resident #221) of 1 sampled resident who received Intravenous (IV) therapy in the last 30 days. The findings are: 1. Resident #221 had diagnoses of Dementia and Urinary Tract Infections (UTI). The admission Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 11/13/22 documented the resident scored 6 (0-7 indicates severely cognitively impaired) on a Brief Interview for Mental Status (BIMS) and was occasionally incontinent of bowel and bladder, received an antibiotic 2 days of the 7 day lookback period and received IV medications while not a resident and while a resident. f. The Care Plan with an initiated date of 11/13/22 documented, .The resident is on antibiotic therapy Vancomycin r/t [related to] infection UTI . Administer ANTIBIOTIC medications as ordered by physician . If IV is infiltrated: stop infusion and thoroughly examine the site . c. The November…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-12-01 · tag F0883 — failed to offer flu and pneumonia vaccines — patternDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure a pneumococcal vaccine was administered after consent was obtained to minimize the potential for contracting pneumonia for 4 (Residents #11, #20, #39 and #61) of 5 (Residents #1, #11, #20, #39 and #61) sampled residents whose immunization records were reviewed. This failed practice had the potential to affect 39 residents who had not received a pneumococcal vaccine as determined by the total census of 65, minus the 26 residents who had received a pneumococcal vaccine, according to the Resident Census and Conditions of Residents form dated 11/28/22. The findings are: 1. Resident #61 was admitted to the facility on [DATE] and had diagnoses of Diabetes Mellitus, Fractured Left Humerus, History of a Transient Ischemic Attack and Cerebral Infarction. The admission Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 10/27/22 documented the resident scored 11 (8 - 12 indicates moderately cognitively impaired) on a Brief Interview for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 7 citations
- Potential for harm · E2022-12-01 · tag F0885 — failed to notify residents/families about COVID-19 — patternReport COVID19 data to residents and families.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure the Residents, Resident Representatives and Families were notified by 5:00 PM the next calendar day following the occurrence of a confirmed positive COVID-19 of 2 (Residents #22 and #51) of 3 (Residents #22, #51 and #225) sampled residents who had a confirmed COVID-19 positive case in the last 4 weeks. This failed practice had the potential to affect 64 residents according to the Census Report provided by the Administrator on 11/28/22. The findings are: 1. The Staff and Resident COVID-19 Positive Log provided by the Administrator on 11/28/22 at 10:30 AM documented one staff member tested positive for COVID-19 on 11/9/22, Resident #225 tested positive on 11/13/22, two staff members tested positive on 11/14/22, Resident #51 tested positive on 11/15/22 and Resident #22 tested positive for on 11/20/22. 2. Resident #51's Covid Antigen Test received from the Infection Preventionist (IP) on 12/01/22 at 12:45 PM documented the resident tested positive on 11/15/22. 3. Resident #22's Covid Antigen Test received from the IP on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-12-01 · tag F0553 — failed to let residents help plan their care — isolatedAllow resident to participate in the development and implementation of his or her person-centered plan of care.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, record review, facility document review, and facility policy review, it was determined that the facility failed to offer an invitation to participate in care plan meetings for 1 (Resident #122) of 2 residents reviewed for care plan meetings. This had the potential to affect the newly admitted resident's participation in the care meetings. Findings included: A review of a facility document titled, Arkansas Patient Rights, dated 09/2017, indicated the resident has The right to be adequately informed of his or her medical condition and proposed treatment unless the Patient is determined to unable to provide informed consent under Arkansas law, the right to be fully informed in advance of any nonemergency changes in care of treatment that may affect the Patient's well-being, and expect with respect to a Patient adjudged incompetent the right to participate in the planning of all medical treatment. A review of facility's undated policy titled, Care Planning- Interdisciplinary Team, indicated The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-12-01 · tag F0637 — isolatedAssess the resident when there is a significant change in condition
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review, and facility policy review, the facility failed to ensure a significant change in status Minimum Data Set (MDS) was completed upon discharge from hospice services for 1 (Resident #59) of 2 residents reviewed for resident assessments. Findings included: A review of a facility policy titled, Change of a Resident's Condition or Status, revised February 2021, indicated, A 'significant change' of condition is a major decline or improvement in the resident's status that: impacts more than one is of the resident's health status; requires interdisciplinary review and/or revision to the care plan. A review of an admission Record indicated the facility admitted Resident #59 with diagnoses that included unsteadiness on feet, other lack of coordination, muscle weakness, and muscle wasting and atrophy. A review of the admission Minimum Data Set (MDS), dated [DATE], revealed Resident #59 had a Brief Interview for Mental Status (BIMS) score of 00, which indicated the resident had severe…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-12-01 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to ensure the Minimum Data Set (MDS) assessments were accurate and complete to facilitate the ability to plan and provide necessary care and services for 1 (Resident #23) of 19 (Residents #5, #10, #19, #20, #21, #23, #26, #31, #32, #34, #38, #41, #51, #54, #59, #68, #122, #172, and #221) sampled residents whose MDS was reviewed. This failed practice had the potential to affect all 65 residents who resided in the facility as documented on the Resident Census and Conditions of Resident provided by the Administrator on 11/28/22. The findings are: Resident #23 had diagnoses of Shortness of Breath and Heart Failure. The admission MDS with an Assessment Reference Date (ARD) of 10/24/22 documented the resident scored 14 (13-15 indicates cognitively intact) on a Brief Interview for Mental Status (BIMS) and did not receive oxygen therapy while a resident. a. The Physician Order dated 10/17/22 documented, .OXYGEN 3L/NC [liters per nasal cannula]…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-12-01 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to ensure oxygen was administered as ordered by the physician for 1 (Resident #23) of 11 (Residents #5, #10, #18, #19, #23, #26, #32, #38, #41, #59 and #122 I put in ascending order) sampled residents who had physician orders for oxygen. The findings are: Resident #23 had diagnoses of Shortness of Breath and Heart Failure. The admission Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 10/24/22 documented the resident scored 14 (13-15 indicates cognitively intact) on a Brief Interview for Mental Status (BIMS) and did not receive oxygen therapy while a resident. a. The Physician Order dated 10/17/22 documented, .OXYGEN 3L/NC [liters per nasal cannula] CONTINUOUSLY every shift for Shortness of Breath . b. The Care Plan with an initiated date of 11/18/22 documented, .The resident has altered cardiovascular status r/t [related to] CHF [Congestive Heart Failure] . OXYGEN SETTINGS: O2 [Oxygen] via nasal cannula @ [at] 3L [Liters] continuously . c. On 11/28/22 at 9:48 AM and at 11:33 AM, Resident #23…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-12-01 · tag F0700 — isolatedTry different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, record review, and facility policy review, it was determined that the facility failed to obtain informed consent and properly assess the use of side rails for 1 (Resident #41) of 1 resident reviewed for the use of side rails. Findings included: Review of a facility policy titled, Proper Use of Side Rails, dated 12/2016, specified, An assessment will be made to determine the resident's symptoms, risk of entrapment and reason for using side rails. When used for mobility or transfer, an assessment will include a review of the resident's a. Bed mobility; b. Ability to change positions, transfer to and from bed or chair and to stand and toilet; c. Risk of entrapment from the use of side rails; and d. That the bed's dimensions are appropriate for the resident's size and weight. The use of side rails as an assistive device will be addressed in the resident's care plan. Further review of the policy revealed, Documentation will indicate if less restrictive approaches are not successful…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-12-01 · tag F0757 — failed to avoid unnecessary drugs — isolatedEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, record review, and facility policy review, it was determined that the facility failed to ensure adequate medication monitoring for 1 (Resident #10) of 5 residents reviewed for unnecessary medications. Specifically, the facility failed to obtain lab tests (to measure blood clotting times) as ordered for Resident #10 who was receiving anticoagulation medication. Findings included: Review of a facility policy titled, Anticoagulation-Clinical Protocol, dated 11/2018, specified, The physician should adjust the anticoagulant dose or stop, taper, or change medications that interact with the anticoagulant, and/or monitor the PT/INR [Prothrombin Time/international normalized ratio; tests to measure how quickly blood clots used in determining dosage changes for Coumadin] very closely while the individual is receiving warfarin, to ensure that the PT/INR stabilizes within a therapeutic range. A review of an admission Record indicated the facility admitted Resident #10 with a diagnosis that included…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Part of a chain
This home belongs to ANTHONY & BRYAN ADAMS — 38 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 4 of 5 | 3.8 | +0.2 vs chain |
| Health inspection | 4 of 5 | 3.5 | +0.5 vs chain |
| Staffing | 2 of 5 | 3.0 | -1.0 vs chain |
| Quality measures | 4 of 5 | 4.3 | -0.3 vs chain |
The other 37 homes this chain runs (chain average 3.8★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| DVORAK, NORA | Individual | MANAGING CONTROL - GOVERNING BODY; CORPORATE DIRECTOR; ADP OF THE SNF | since 01/01/2017 |
| LOCKARD, TIFFANY | Individual | MANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 12/20/2021 |
| SPEAKS, KATHY | Individual | MANAGING CONTROL - GOVERNING BODY; ADP OF THE SNF | since 01/01/2017 |
| ADAMS, ANTHONY | Individual | CORPORATE OFFICER | since 04/01/2014 |
| ADAMS, BRYAN | Individual | CORPORATE OFFICER | since 04/01/2014 |
| ELLIS, JOHN | Individual | CORPORATE OFFICER; ADP OF THE SNF | since 04/01/2014 |
| KOEHLER, TOBEY | Individual | CORPORATE OFFICER; ADP OF THE SNF | since 04/01/2014 |
| HEALTH CARE SOLUTIONS, LLC | Organization | ADP OF THE SNF | since 04/01/2014 |
| INCITE REHAB, LLC | Organization | ADP OF THE SNF | since 04/01/2014 |
| LTC SYSTEMS/RX, LLC | Organization | ADP OF THE SNF | since 04/01/2014 |
| PHARMACY CONSULTS, LLC | Organization | ADP OF THE SNF | since 04/01/2014 |
| RELIANCE HEALTH CARE, INC. | Organization | ADP OF THE SNF | since 04/01/2014 |
| COOPER, BENJAMIN | Individual | ADP OF THE SNF | since 04/01/2014 |
| COOPER, JAMES | Individual | ADP OF THE SNF | since 04/01/2014 |
| COOPER, ROBERT | Individual | ADP OF THE SNF | since 04/01/2014 |
| MAINORD, WILLIAM | Individual | ADP OF THE SNF | since 04/01/2014 |
| MCGINNIS, LARRY | Individual | ADP OF THE SNF | since 04/01/2014 |
| PEDIGO, RITA | Individual | ADP OF THE SNF | since 04/01/2014 |
| SCRIBNER, JOHN | Individual | ADP OF THE SNF | since 08/14/2024 |
CMS files one row per role, so the 26 rows in the source record cover these 19 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.
5 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $1.3M paid to related parties — landlords or management companies under common ownership — equal to about 16% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in AR
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Arkansas Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 045471. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-05-15, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.