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Madera Post Acute Center

11900 Ramona Boulevard, El Monte, CA 91732 · For profit - Corporation · 148 certified beds · (626) 442-5721 Medicare & Medicaid certified

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Abuse-prevention, restraint, or reporting citation — no harm found (F0609) — cited Jan 2026Behavioral-health or dementia-care citation — no harm found (F0758)1 immediate-jeopardy citation$29,517 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

Worth asking about
  • it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • inspectors cited 1 immediate-jeopardy problem — the most serious level
  • a high number of inspection citations overall (70) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $29,517 in federal fines (most recent 2025-07-10)
  • its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
  • its independent health-inspection rating is low (1/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 3 of 5
Quality measuresSelf-reported by the facility 4 of 5

Worth a closer look. This home's staffing and quality-measure ratings run 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
Urgent care / clinic
4200 Peck Rd · (626) 350-5073 · Call to confirm hours
Pharmacy
Oportun<0.1 mi
3838 Peck Rd · (626) 773-8757 · Call to confirm hours
Grocery
3828 Peck Rd · (626) 442-8200 · Call to confirm hours
Park
3820 Penn Mar Ave · (626) 580-2229 · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 4 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 4 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 2 to 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased7.0%10.2%15.4%better
Long-stay residents who lose too much weight0.2%4.0%5.4%better
Long-stay residents with a catheter left in their bladder0.5%0.8%0.9%better
Long-stay residents with a urinary tract infection0.2%1.2%2.0%better
Long-stay residents with depressive symptoms4.2%7.3%6.5%better
Long-stay residents who were physically restrained0.0%0.4%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury1.3%1.6%3.3%better than state — see note marked double-dagger below the table
Long-stay residents whose ability to walk worsened8.5%9.8%16.1%better
Long-stay residents on antianxiety or hypnotic medication15.8%13.7%18.9%better
Long-stay residents given the seasonal flu vaccine100.0%98.2%95.3%typical
Long-stay residents with pressure ulcers3.9%4.3%4.7%better
Long-stay residents with worsening bladder/bowel control15.1%10.2%21.2%worse than state — see note marked double-dagger below the table
Long-stay residents who got an antipsychotic medication — see the note below the table9.7%12.0%17.1%better
Short-stay residents who newly got an antipsychotic medication1.8%1.5%1.4%worse
Short-stay residents given the seasonal flu vaccine96.7%93.2%79.4%better
Short-stay residents rehospitalized after admission12.0%23.0%22.6%better
Short-stay residents with an outpatient ER visit9.2%11.2%12.0%better
Long-stay hospitalizations per 1,000 resident days3.122.251.67worse
Long-stay outpatient ER visits per 1,000 resident days2.241.571.80worse

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

30.7% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that worse than the national rate. This is CMS’s risk-adjusted rate over 97 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

30.7%U.S. median 51.5%
Got home and stayed home
12.3%U.S. median 10.7%
Went back to hospital
50.0%U.S. median 56.6%
Met the expected recovery
0.44U.S. median 0.31
Therapy hours / resident / day
0.21hours / resident / day
Physical therapy
0.19hours / resident / day
Occupational therapy
0.04hours / resident / day
Speech therapy

Met the expected recovery: 50.0% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 52 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.44 therapist hours per resident per day in 2026Q1 — more than 74% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 36% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF30.7%CMS range 19.9–39.251.5%Oct 2022–Sep 2024worse than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF12.3%CMS range 8.9–15.910.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge50.0%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge55.8%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge51.9%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization9.0%CMS range 5.7–13.17.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.381.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.34
RN hours/ resident / day
1.08
LPN hours/ resident / day
2.57
Aide hours/ resident / day
3.99
Total nurse hours/ resident / day
0.19
RN hoursweekends
49.7%
Total nursing turnover
35.7%
RN turnover

How full it usually is: this home is certified for 148 beds and averages 133.6 residents a day — about 90% occupied, or roughly 14 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.99 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.34 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.57 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.44 hrs/resident/day on weekends vs 4.21 on weekdays — 18% thinner on weekends. RN hours go from 0.40 to 0.19 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 50% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

12
deficiencies at the latest standard inspection (2025-07-10)
12
at the previous standard inspection (2024-07-19)

Deficiencies are unchanged from the previous inspection. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

70 citations, most serious first. The 12 most serious are shown; the remaining 58 are one tap away and print in full.

  • Immediate jeopardy · Kcited before2025-07-10 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure three of seven sampled residents (Residents 48, 50, and 64) who required supervision while smoking (breathing in smoke from cigarettes [tobacco wrapped in paper]) had an environment free of accident hazards (risk) by failing to:1. Implement the facility's Policy and Procedure (P&P) titled, Smoking Policy, which indicated no lighting materials (e.g. matches, lighters), tobacco products, or smoking devices (e.g. tobacco cigarettes, cigars) will be allowed to be kept in the possession of the residents, either on their person or in the facility. 2. Ensure Residents 48, 50, and 64 were not in possession of smoking materials (cigarettes and lighters). 3. Implement Resident 48, 50 and 64's Care Plans (CPs) interventions to keep Resident 48, 50 and 64's smoking materials at the Nurses' Station and ensure for staff to observe Resident 64 while smoking in designated areas (smoking patio).These deficient practices had the potential for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2024-05-17 · tag F0694 — isolated
    Provide for the safe, appropriate administration of IV fluids for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to implement its policies and procedures (P&P) titled, IV (an intravenous [within a vein] line is a soft, flexible tube placed inside a vein, usually in the hand or arm) Administration (send directly into the vein), and Central Venous (a thin, flexible tube that is inserted into a vein, usually below the right collarbone [a bone at the base of the front of the neck] and Midline Catheter (a catheter inserted in the upper arm with the tip located just below the axilla [armpit]) Care, and follow the manufacturer's instructions for care of the central venous catheter (CVC - an indwelling device inserted into a large, central vein to administer fluid, medication, and/or treatment) for one of one sampled resident (Resident 1) by failing to: 1. Ensure Registered Nurse Supervisor (RNS) 3 flushed (method of clearing intravenous [IV- into or within a vein] line) Resident 1's permanent catheter (Permacath- a type of CVC used for short-term or long-term hemodialysis [a treatment to filter wastes and water from the blood, as the kidneys…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-05-15 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure one of three sampled residents (Resident 3) received necessary care and services when: 1. Resident 3 did not receive the necessary assistance during mealtimes. 2. Resident 3 had the appropriate call light to request assistance.3. Resident 3 received appropriate care for a skin issue. 4. Resident 3's mobility assessments (a clinical evaluation used to determine how safely and independently a person can move, change positions, and carry out daily tasks) reflected Resident 3's current physical abilities. These failures had the potential for Resident 3 not receiving appropriate and necessary care timely. During an observation on 5/12/2026 at 1:11 p.m. in Resident 3's room, Resident 3's food tray had a full boneless chicken and chopped carrots. Food was untouched. Resident 3's face was extremely dry and flaky and observed skin flakes on Resident 3's shirt. During an observation on 5/13/2026 at 10:06 a.m. in Resident 3's room, Resident 3's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-05-15 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure Licensed Vocational Nurse (LVN) 2 and LVN 3 administered medications at scheduled medication administration times for two of three sampled residents (Resident 1 and Resident 2). This failure placed Resident 1 and Resident 2 at risk for medication errors and adverse health outcomes. Findings: 1. During a review of Resident 1's admission Record (AR), the AR indicated Resident 1 was admitted to the facility on [DATE] with diagnoses that included end stage of renal disease ([ESRD] a medical condition in which a person's kidneys cease functioning on a permanent basis) and dependence on renal dialysis (when kidneys no longer function well enough to keep them alive, requiring them to rely on regular, ongoing treatments to filter waste, remove excess fluids, and balance electrolytes from their blood). During a review of Resident 1's History and Physical Examination (H&P, physician clinical evaluation and examination of the resident), dated 5/2/2026, the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-15 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility did not immediately notify the family for one of three sampled residents (Resident 1) regarding Resident 1's fall on 5/4/2026. This failure violated Resident 1's right and had the potential for Resident 1's family member (FM 1) of not being informed of Resident 1's change in condition and not making an informed decision (decision based on facts, relevant information, and clear understanding of potential risks, benefits, and alternatives) regarding Resident 1's fall. During a review of Resident 1's admission Record (AR), the AR indicated Resident 1 was admitted to the facility on [DATE] with diagnoses that included history of falling, end stage renal disease ESRD (End Stage Renal Disease-irreversible kidney failure) and dependence on renal dialysis (a treatment to cleanse the blood of wastes and extra fluids artificially through a machine when the kidney(s) have failed). During a review of Resident 1's History and Physical Examination (H&P, physician clinical…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-23 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to promptly respond to call lights (a device used by a resident to signal his or her need for assistance from staff) and/or promptly respond to a resident's request for toileting assistance for two of four sampled residents (Residents 6 and 11).This failure placed Resident 6 and Resident 11 at risk for a delayed emergency response, accidents, or prolonged incontinence (lack of voluntary control over urination or defecation/bowel movement) and had the potential to result in Resident 6 and Resident 11 feeling like their concerns were unheard and to feel frustrated.a. During a review of Resident 6's Face Sheet (FS, front page of the chart that contains a summary of basic information about the resident), the FS indicated the facility admitted Resident 6 on 12/12/2025 with diagnoses which included cellulitis (an infection of the skin and deep underlying tissues) of right lower limb, type 2 diabetes mellitus (a chronic condition that affects the way the body…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-23 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to promptly notify one of three sampled residents' (Resident 8's) doctor of Resident 8's fever and complaint of pain when urinating.This failure had the potential for Resident 8 to not receive timely treatment for Resident 8's pain and fever.(Cross Reference F842)During a review of Resident 8's Face Sheet, (FS, front page of the chart that contains a summary of basic information about the resident), the FS indicated the facility admitted Resident 8 on 10/8/2020 and readmitted Resident 8 on 4/1/2026 with diagnoses including pancytopenia (having low levels of red blood cells, white blood cells and platelets), muscle weakness, and acute kidney failure (a condition in which the kidneys suddenly can't filter waste from the blood).During a review of Resident 8's Minimum Data Set (MDS, a resident assessment tool), dated 3/27/2026, the MDS indicated Resident 8's cognitive skills (ability to make daily decisions) were intact. The MDS indicated Resident 8 was dependent (helper does all the effort to complete the activity) on staff for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-23 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement the care plan to prevent a resident from falling for one of 11 sampled residents (Resident 10).This failure had the potential to increase the risk of serious injury to Resident 10 after a fall.During a review of Resident 10's Face Sheet (FS, front page of the chart that contains a summary of basic information about the resident), the FS indicated Resident 10 was originally admitted to the facility on [DATE] with diagnoses of type 2 diabetes mellitus (disorder characterized by difficulty in blood sugar control and poor wound healing); major depressive disorder (a mood disorder that causes a persistent feeling of sadness and loss of interest and fracture (a partial or complete break in the bone) of unspecified part of neck of left femur (upper part of left thigh bone).During a review of Resident 10's Minimum Data Set (MDS-a resident assessment tool), dated [DATE], the MDS indicated Resident 10 showed no evidence of acute change in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-23 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to maintain a complete and accurate medical record for one of three sampled residents (Resident 8) when Licensed Vocational Nurse (LVN) 2 documented inaccurately in Resident 8's medical record that Resident 8's doctor (MD 1) was notified of Resident 8's fever and pain on 4/22/2026.This failure resulted in Resident 8's medical record containing inaccurate information.(Cross Reference F580)During a review of Resident 8's Face Sheet, (FS, front page of the chart that contains a summary of basic information about the resident), the FS indicated the facility admitted Resident 8 on 10/8/2020 and readmitted Resident 8 on 4/1/2026 with diagnoses including pancytopenia (having low levels of red blood cells, white blood cells and platelets), muscle weakness, and acute kidney failure (a condition in which the kidneys suddenly can't filter waste from the blood).During a review of Resident 8's Minimum Data Set (MDS, a resident assessment tool), dated 3/27/2026, the MDS indicated Resident 8's cognitive skills (ability to make…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-08 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the nursing staff failed to ensure that the call light requests for assistance were answered promptly for two of three sampled residents (Residents 7 and Resident 9). This deficient practice had the potential not to meet the residents' needs.Findings:a. During a review of Resident 7's admission Record (Face Sheet), the Face Sheet indicated the facility admitted Resident 7 on 1/27/2026 with diagnoses that included history of falling and muscle weakness. During a review of Resident 7's History and Physical Examination (H&P), dated 1/27/2026, the H&P indicated Resident 7 can make need known but cannot make medical decisions. During a review of Resident 7's Minimum Data Set (MDS, a federally mandated resident assessment tool), dated 2/7/2026, the MDS indicated the cognitive (the ability to think and process information) skills for daily decisions making was intact, and resident needed supervision to extensive assistance from the staff for the activities of daily…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-03-16 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to develop a comprehensive care plan with interventions for two of three sampled residents (Resident 1 and 2). 1. Facility did not ensure Resident 1's care plan indicated Resident 1 required two-person assistance during transfers. 2. Facility did not ensure Resident 2's care plan indicated resident 2 had a bile drainage bag. These deficient practices placed Resident 1 at risk of injury and falls during transfers, and placed Resident 2 at risk for a delay in the delivery of necessary care and services. Findings: 1. During a review of Resident 1's admission Record (AR), the AR indicated Resident 1 was admitted to the facility on [DATE] and was readmitted to the facility on [DATE] with diagnoses that included absence of left leg above the knee and osteomyelitis (infection and inflammation of the bone or bone marrow, typically caused by bacteria, fungi, or other germs) of right foot and ankle. During a review of Resident 1's care plan for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-16 · tag F0557 — isolated
    Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure residents' right to privacy for one of three sampled residents (Resident 3) when: 1. Facility staff searched Resident 3's room without Resident 3's consent. This deficient practice had the potential to cause psychosocial harm, loss of dignity and feelings of frustration for Resident 3.Findings: During a review of Resident 3's admission Record (AR), the AR indicated Resident 1 was admitted to the facility on [DATE] and readmitted to the facility on [DATE] with diagnoses that included diabetes mellitus (DM, a disorder characterized by difficulty in blood sugar control and poor wound healing) and heart failure (progressive heart disease that affects pumping action of the heart muscles, causes fatigue and shortness of breath). During a review of Resident 3's History and Physical (H&P, physician's clinical evaluation and examination of the resident), dated 7/3/2025, the H&P indicated Resident 3 had the capacity to understand and make…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
Show the remaining 58 citations
  • Potential for harm · Dcited before2026-03-16 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure safe storage for one medication by: 1. Not ensuring medications were stored in a secure and locked manner. 2. Not ensuring medications were discarded after resident was discharged from facility. These deficient practices had the risk of medication theft and diversion of medication (redirection of prescription medication from its intended path (manufacturer to patient) for unauthorized use). Findings: During an observation on 3/11/2026 at 2:22 p.m. in the shed for nursing supplies, there was one box of lidocaine patches (topical, adhesive, local anesthetic products designed to treat pain by numbing specific areas of skin and underlying nerves) five percent (5%). During a concurrent observation and interview on 3/11/2026 at 2:26 p.m. with the Director of Maintenance (DOM) in the shed for nursing supplies, a box of lidocaine patches 5% was on a shelf on top of some diaper boxes. The DOM stated the DOM had never seen that box and the DOM did not know why it was there. The DOM stated medications should not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-16 · tag F0926 — failed to keep the home smoke-free / fire-safe — isolated
    Have policies on smoking.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to follow their smoking policy and procedure (a structured framework of rules and guidelines that ensure consistency, legal compliance, and operational efficiency within an organization) for one of one sampled resident (Resident 3) by: 1. Not ensuring Resident 3 had a current smoking assessment on medical record. 2. Not reassessing Resident 3's ability to smoke safely quarterly or after a significant change. These deficient practices placed Resident 3 at risk of fire or burn injuries. Findings: During a review of Resident 31's admission Record (AR), the AR indicated Resident 1 was admitted to the facility on [DATE] and readmitted to the facility on [DATE] with diagnoses that included diabetes mellitus (DM, a disorder characterized by difficulty in blood sugar control and poor wound healing) and heart failure (progressive heart disease that affects pumping action of the heart muscles, causes fatigue and shortness of breath). During a review of Resident 3's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-01-28 · tag F0692 — failed to prevent malnutrition and dehydration — pattern
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one of three sampled residents (Resident 7), received hydration through the gastrostomy tube (GT - a tube inserted into a surgical opening to allow feedings to be administered directly to the stomach common for people with swallowing problems) as ordered by the physician.This failure resulted in Resident 7 receiving insufficient hydration.Findings:During a review of Resident 7's admission Record (AR), the AR indicated Resident 7 was admitted on [DATE] with diagnoses that included cerebral palsy (group of conditions that affect movement and posture caused by damage to the brain before birth), quadriplegia (paralysis from the neck down, including legs, and arms, usually due to a spinal cord injury), and dysphagia (difficulty swallowing). The AR also indicated Resident 7 had a GT.During a review of Resident 7's Minimum Data Set (MDS - a resident assessment tool), dated 12/9/2025, the MDS indicated Resident 7 had severely impaired…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-01-06 · tag F0609 — failed to report abuse allegations — pattern
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to report allegations of abuse for three of five sampled residents (Resident 3, Resident 4, and Resident 9) to the State Agency within two hours, in accordance with the facility's policy and procedure (P&P) titled, Reporting Alleged Violations of Abuse, Neglect, Exploitation or Mistreatment, revised April 2025.These failures resulted in the delay of notification to the State Agency and had the potential for Resident 3, Resident 4, and Resident 9 to be subjected to abuse while at the facility.Findings: a. During a review of Resident 3's admission Record (AR), the AR indicated the facility admitted Resident 3 on 6/2/2025 and readmitted Resident 3 on 7/3/2025 with diagnoses which included acute kidney failure (a condition in which the kidneys suddenly can't filter waste from the blood), chronic obstructive pulmonary disease (COPD, a group of diseases that cause airflow blockage and breathing-related problems), and urinary tract infection (UTI, an infection…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-01-06 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement its policy and procedure (P&P) titled, Fall Management System, for two of three sampled residents (Resident 6 and Resident 7) when: a. Resident 6's bed sensor pad alarm (an assistive electronic device that makes alerts/sounds to warn caregivers when the resident tries to get up from the bed) was in the off position while Resident 6 was in Resident 6's bed. b. The facility's Interdisciplinary Team (IDT, a group of health care professionals with various areas of expertise who work together toward the goals of the resident) failed to implement new interventions to address Resident 7's falls on [DATE] and on [DATE]. The IDT also failed to update Resident 7's care plan following Resident 7's falls on [DATE] and [DATE]. These failures had the potential to result in Resident 6 and Resident 7 sustaining injury and/or harm due to falling while in the care of the facility.Findings: a. During a review of Resident 6's admission Record (AR),…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-01-06 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to implement its policy and procedure (P&P) titled, Labeling and Dating of Foods, and Refrigerated Storage Guide, by failing to ensure: 1. A box of orange-colored, shredded cheese was labeled with an open date, a use by date or expiration date, and labeled with what kind of cheese was in the box.2. A box of Parmesan cheese was labeled with an open date and a use by date or expiration date.3. A plastic bag which contained three (3) blocks of orange-colored cheese was labeled with a use by date or expiration date. These failures had the potential to result in food borne illnesses (any illness resulting from eating contaminated/spoiled foods) for all residents in the facility who received food from the facility kitchen. Findings: During a concurrent observation and interview on 12/31/2025 at 10:59 AM with the Dietary Supervisor (DS) inside the kitchen walk-in refrigerator, the following were observed inside the walk-in refrigerator:a) A plastic box full of orange-colored, shredded cheese labeled with a date of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-08-21 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to provide necessary care and services to one of three sampled residents (Resident 1) by failing to:A. Ensure Resident 1's physician's orders were followed when Licensed Vocational Nurse 1 (LVN 1) held administration of Tresiba (a once-daily medication used to manage high blood sugar).B. Ensure accurate medication administration documentation for Resident 1, when LVN 2 did not document the Tresiba administration for Resident 1 on 8/9/2025.These deficient practices had the potential to result in serious health complications for Resident 1.Findings:A. During a review of Resident 1's admission Record (AR), the AR indicated the facility originally admitted Resident 1 on 11/4/2018 and readmitted the resident on 8/12/2025 with a diagnosis including type 2 diabetes mellitus (a chronic [persistent or long-lasting] disease characterized by high blood sugar levels due to insufficient insulin [a hormone which regulates the amount of sugar in the blood] production) and unspecified hypoglycemia (body's blood sugar level goes below the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-07-10 · tag F0550 — failed to protect resident dignity and rights — pattern
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to promote and treat four of four sampled residents (Residents 10, 34, 61 and 102) with respect, privacy and dignity by failing to ensure:a. The Director of Staff and Development (DSD) close the privacy curtain while checking Resident 102's Gastrostomy tube (G-tube, feeding tube that is surgically placed through an opening into the stomach from the abdominal wall) site. b. Resident 34's nephrostomy (a thin catheter that drains urine from kidney into a bag) drain was covered and provided Resident 34 with privacy. c. Certified Nursing Assistant 8 (CNA 8) and Restorative Nursing Assistant 2 (RNA 2) closed the privacy curtain completely while providing care to Resident 61.d. Resident 10 was offered to get up to go to the bathroom between 7:30 am and 11:02 am on 7/9/2025. As a result, Resident 10 was sitting in Resident 10's urine-soaked brief from 8:13 am to 11:02 am. Resident 10 felt sore, mad, and angry that facility staff did not offer…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-07-10 · tag F0641 — pattern
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to promote continence (ability to control the bladder and bowels) for one of two sampled residents (Resident 10), according to the facility's policies and procedures (P&P) titled, Bowel and Bladder Assessment, and Resident Assessment and Associated Processes, by failing to:1. Ensure Resident 10 was placed on a scheduled toileting program (taking resident on a planned schedule to the toilet) after Resident 10 was assessed to not be a candidate for bowel and bladder retraining on 4/18/2025 and 6/18/2025. 2. Ensure Resident 10's bowel and bladder assessments (BBA) dated 6/18/2025 and Minimum Data Set (MDS- a resident assessment too) dated 6/18/2025 provided an accurate assessment of Resident 10's continence level based off the facility staff's observations. Licensed nurses assessed Resident 10 as always incontinent of bowel and bladder.As a result of these failures, Resident 10 was not placed on a scheduled toileting program on 4/18/2025 and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-07-10 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to develop and implement a comprehensive care plan (CP) for four of four sampled residents (Residents 4, 335, 61 and 44).a. Resident 4's CP was not initiated and implemented for the use of Buspirone (anxiolytic - medication used to treat anxiety disorders).b. Resident 335's CP was not initiated and implemented to address chronic abdominal pain.c. Resident 61 CP was not initiated and implemented to address recurrent Urinary Tract Infection (UTI - common infections that happen when bacteria, often from the skin or rectum, enter the urethra and infect the urinary tract).d. Resident 44's CP was not initiated and implemented for the use of Hydrocodone (narcotic pain medication).These deficient practices had the potential to not provide adequate care and services to address specific needs of Residents 4, 335, 61 and 44.Findings: a. During a review of Resident 4’s admission Record (AR), the AR indicated Resident 96 was admitted to the facility on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-07-10 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure 20 cups of milk were maintained at temperature of 41 degrees Fahrenheit (41 F) during the meal service (Food Service- Meal service may include, but is not limited to, the steam table where hot prepared foods are held and served, and the chilled area where cold foods are held and served.This deficient practice had the potential to affect microbial (germs) growth that could lead to food poisoning (Food poisoning can happen to anyone who swallows food or water that's contaminated by 'germs).Findings:During a kitchen observation on 7/7/2025 at 7:59 AM, of the meal service which had already started, there were 20 cups of thickened milk and boxed milk placed on top of the plastic trays at room temperature. The temperature of the thickened milk of a cup was 57. F and the temperature of the boxed milk was 47.8 F.During an interview on 7/7/2025 at 8:01 AM, the Dietary Services Supervisor (DSS) stated the DSS would put the milk cups and boxed milk on ice now during the meal service.During an interview on 7/7/2025…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-07-10 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure policies and procedures (P&P) on Infection Prevention and Control were implemented for five of five sampled residents (Residents 105, 122, 61, 53, and 34) by failing to:a. Ensure Resident 105's urinal was stored appropriately and labeled with a resident identifier.b. Ensure staff wore proper personal protective equipment (PPE - clothing and equipment that is worn or used to provide protection against hazardous substances and/or environments) for Enhanced Barrier Precautions (EBP- an infection control intervention designed to reduce transmission of multidrug-resistant organisms [MDROs] that employs targeted gown and glove use during high contact resident care activities and were indicated for residents with infections, wounds, and indwelling medical devices) while providing range of motion (ROM) exercises to Resident 122.c. Ensure staff changed PPE in between Resident 61 and Resident 53's care.d. Ensure staff placed EBP signage and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-07-10 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one of one sampled resident (Resident 109) had a bedroom wall that was not missing part of the baseboard.This failure had the potential to result in the exposure of Resident 109 and Resident 109's visitors to dust and other unknown contaminants and failed to provide a safe, clean, comfortable, and homelike environment.Findings:During a review of Resident 109's admission Record (AR), the AR indicated Resident 109 was admitted to the facility on [DATE] with diagnoses including sepsis (a life-threatening blood infection), lack of coordination, and dysphagia (difficulty swallowing).During a review of Resident 109's History & Physical (H&P), dated 6/7/2025, the H&P indicated the resident had the capacity to understand and make decisions. During a review of Resident 109's Minimum Data Set (MDS, a resident assessment tool), dated 6/17/2025, the MDS indicated Resident 109 had moderately impaired cognition (ability to understand), used a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-10 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure a change of condition was developed and the physician was notified for one of one resident (Resident 335) who had an alert notification for no bowel movement for three days.This deficient practice had the potential to lead to a bowel obstruction, bowel rupture and/or death.Findings:During a review of Resident 335's admission Record (AR), the AR indicated the facility admitted the resident on 5/1/2025, with diagnoses that included enterocolitis due to clostridium difficile (is an inflammation of the intestines that is predominantly associated with antibiotic use), irritable bowel syndrome (a condition that causes abdominal discomfort and altered bowel movements).During a review of Resident 335's MDS dated [DATE], the MDS indicated Resident 335 had intact cognition. The MDS indicated Resident 335 was dependent in toileting hygiene, bed mobility; rolling left and right, sit to lying, lying to sitting on the side of the bed,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-10 · tag F0700 — isolated
    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure a physician order and an informed consent (voluntary agreement to accept treatment and/or procedures after receiving education regarding the risks, benefits, and alternatives offered) were obtained before the installation of side rails for one of two sampled residents (Resident 83).This failure placed Resident 83 at risk for entrapment (an event in which residents were caught, trapped, or entangled in a tight space around the bed) and injury from use of side rails.Findings:During a review of Resident 83's admission Record (AR), the AR indicated Resident 83 was admitted to the facility on [DATE] with diagnoses that included hemiplegia (total paralysis of the arm, leg, and trunk on the same side of the body), hemiparesis (weakness on one side of the body) and dysarthria (a speech disorder that results in slurred, slow, or imprecise speech).During a review of Resident 83's Minimum Data Set (MDS, a resident assessment tool), dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-07-10 · tag F0810 — isolated
    Provide special eating equipment and utensils for residents who need them and appropriate assistance.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide a resident with a physician order to have a plate guard (a dining aid that can help people with limited control, grip, or dexterity eat with one hand and reduce the risk of spills) during meals for one of one sampled resident (Resident 83).This failure had the potential to result in Resident 83's decline in nutritional status and inability to maintain independence during mealtimes.Findings:During a review of Resident 83's admission Record (AR), the AR indicated Resident 83 was admitted to the facility on [DATE], with diagnoses that included hemiplegia (total paralysis of the arm, leg, and trunk on the same side of the body), hemiparesis (weakness on one side of the body), dysarthria (a speech disorder that results in slurred, slow, or imprecise speech) and adult failure to thrive (a decline caused by chronic diseases and functional impairments which can cause weight loss, decreased appetite, poor nutrition, and inactivity).During…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-07-10 · tag F0908 — failed to keep essential equipment working — isolated
    Keep all essential equipment working safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure the bed alarm was functioning properly for one of two sampled residents (Resident 10), to alert staff when Resident 10 attempted to get up unassisted.This deficient practice had the potential to result in residents being at risk for further falls.Findings:During a review of Resident 10's admission Record (AR), the AR indicated the facility originally admitted the resident on 3/22/2023, and readmitted the resident on 4/18/2025, with diagnoses that included Parkinson's disease (is a brain condition that causes problems with movement, mental health, sleep, pain and other health issues), encephalopathy (brain disease or brain damage.) and abnormality of gait and mobility, During a review of Resident 10's Minimum Data Set (MDS) dated [DATE], the MDS indicated Resident 10 had intact cognition. The MDS indicated Resident 10 required moderate assistance (helper does less than half the effort) with mobility in chair/bed-to chair transfer,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-07 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow the facility ' s policy and procedure (P&P) titled, Significant Change of Condition, Response, for one of three sampled residents (Resident 1) by failing to: 1. Ensure Certified Nursing Assistant (CNA) 1, reported to a charge nurse or supervisor an incident involving Resident 1 ' s left leg that got caught on the shower chair during 7 am – 3 pm shift. 2. Ensure Resident 1 ' s left leg was assessed by a charge nurse or supervisor during 7 am – 3 pm shift. These deficient practices had the potential to delay the necessary care and services for Resident 1. Findings: During a review of Resident 1 ' s admission Record (AR), the AR indicated the facility originally admitted Resident 1 on 10/27/2023 and recently admitted on [DATE] with diagnoses that included hemiplegia (paralysis that affects only one side of the body) and hemiparesis (one-sided weakness or inability to move) following cerebral infarction (damage to tissues in the brain due to a loss…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-19 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to follow the facility ' s policy and procedure (P&P) titled, Charting and Documentation, by failing to have complete documentation for one of three sampled residents (Resident 2). Resident 2 was found with purplish discoloration (any alteration in the skin's color, texture, or pigmentation) on the right great toe. This deficient practice resulted in not providing complete information about how Resident 2 sustained the purplish discoloration on the right great toe which had the potential to put Resident 2 ' s safety at risk. Findings: During a review of Resident 2 ' s admission Record (AR), the AR indicated the facility originally admitted Resident 2 on 2/2/2023, and readmitted Resident 2 on 12/11/2024, with diagnoses that included chronic obstructive pulmonary disease (COPD - a chronic lung disease causing difficulty in breathing), acute kidney failure (when the kidneys suddenly cannot filter waste products from the blood), and chronic systolic (congestive) heart failure (when the heart cannot pump blood well enough to give…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-05 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to promptly (quickly/with little or no delay) notify the physician for one of eight sampled residents (Resident 8) who experienced a change of condition (COC- a sudden clinically important deviation from a resident/patient's baseline in physical, behavioral, or functional domains) as indicated in the facility's policy and procedure (P&P) titled, Significant Change of Condition, Response, by failing to: 1. Ensure Licensed Vocational Nurse (LVN) 3 promptly notified Resident 8's Primary Care Provider/Medical Doctor (MD) 2 when LVN 3 observed an increase in swelling in Resident 8's left leg and foot on 1/15/2025. 2. Ensure LVN 3 promptly notified MD 2 on 1/20/2025 when Resident 2's left leg and foot condition did not improve. These deficient practices resulted in a delay in providing the care and treatment for Resident 1 and placed Resident 1 at risk for further skin breakdown. Cross Reference F684 Findings: During a review of Resident 8's admission Record (AR), the AR indicated the facility initially admitted Resident 8 on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-05 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to monitor and document a change of condition for one of eight sampled residents (Resident 8) as indicated in the facility's policy and procedure (P&P) titled, Significant Change of Condition, Response, by failing to: 1. Ensure Licensed Vocational Nurse (LVN) 3 completed a Situation-Background-Assessment-Recommendation (SBAR- a written communication tool that helps provide essential, concise information, usually during crucial situations)/Change of Condition (COC) form when LVN 3 observed an increase in swelling in Resident 8's left leg and foot on 1/15/2025. 2. Ensure LVN 3 completed an SBAR/COC form on 1/20/2025 when Resident 2's left leg and foot condition did not improve after 72 hours. These deficient practices resulted in a delay in providing the care and treatment for Resident 1 and placed Resident 1 at risk for further skin breakdown. Cross Reference F580 Findings: During a review of Resident 8's admission Record (AR), the AR indicated the facility initially admitted Resident 8 on 6/15/2025, and readmitted Resident 8…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-12-16 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide skin treatment in accordance with the professional standards of practice for one of three sampled residents (Resident 1) by failing to: a. Ensure a Licensed Vocational Nurse (LVN) instead of a Certified Nursing Assistant (CNA) 1 applied ointments to Resident 1. b. Ensure there was a physician's order for the ointments being applied to Resident 1. These failures had the potential to result in improper use and application of skin treatment for Resident 1. Findings: During a review of Resident 1's admission Record (AR), the AR indicated the facility originally admitted Resident 1 on 10/27/2023 and recently admitted on [DATE] with diagnoses of hemiplegia (total paralysis of the arm, leg, and trunk on the same side of the body) and hemiparesis (weakness or paralysis on one side of the body) following cerebral infarction (a medical condition where blood flow to the brain is interrupted, leading to the death of brain cells) affecting…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-10 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to report an allegation of abuse involving one of ten sampled residents (Resident 1) and a family member of Resident 2 (FM 1) to the California Department of Public Health (CDPH), the local law enforcement, and the Ombudsman (an official appointed to advocate for residents of nursing homes) within two hours as indicated in the facility's policy and procedure (P&P) titled, Reporting Alleged Violations of Abuse, Neglect, Exploitation or Mistreatment. This deficient practice violated Resident 1's rights, had the potential to compromise Resident 1's safety, and could subject Resident 1 to potential further verbal, mental, and emotional abuse. Findings: 1. During a review of Resident 1's admission Record (AR), the AR indicated Resident 1 was readmitted to the facility on [DATE] with diagnoses that included diabetes (elevated blood sugar in the blood), hypertension (elevated blood pressure), and anemia (low iron levels in the blood). During a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-09 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of two sampled residents (Resident 1) with psychotropic medication (any drug that affects the brain activities associated with mental processes and behavior) order was free from unnecessary drugs, according to the facility's policy and procedure (P&P) titled, Psychotropic Medications, by failing to: Ensure Resident 1 was not ordered Seroquel (medication used to treat symptoms of psychosis [severe mental condition in which thought and emotions are so affected that contact is lost with external reality] and other mental health disorders) 25 milligrams (mg- unit of measurement) for false accusations towards staff for unspecified psychosis not due to a substance (drug) or known psychological condition on 8/23/2024 when Resident 1 was not diagnosed by Psychiatrist/Medical Doctor (MD) 2 with unspecified psychosis. This deficient practice had the potential to result in significant adverse consequences from the use of unnecessary medications.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-07-19 · tag F0558 — failed to accommodate residents' needs and preferences — pattern
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide reasonable accommodation of need for three of three sampled residents (Residents 32, 84 and 89) who were assessed as at risk for fall, by failing to ensure the residents call light was within reach as indicated in the facility's Policy and Procedure (P&P), titled Call Light and resident's plan of care. These deficient practices had the potential for Residents 32, 84 and 89 not to receive or received delayed care that could result in a fall or accident. Findings: a. During a review of Resident 89's admission Record (AR), the AR indicated the facility admitted Resident 89 on 1/23/2024 with diagnoses that included abnormalities of gait (a person's manner of walking) and mobility (the ability to move), need for assistance with personal care and dementia (long term and often gradual decrease in the ability to think and remember severe enough to affect a person's daily functioning). During a review Resident 89's History and Physical…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-07-19 · tag F0676 — failed to keep up residents' daily-living abilities — pattern
    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents were provided with a communication device with the language that the resident understood for two of three sampled residents (Residents 50 and 80). These deficient practices had the potential to prevent Residents 50 and 80 from communicating with the staff and had the potential to receive delayed care, treatment, and services. Findings: a. During a review of Resident 50's admission Records (AR), the AR indicated, Resident 50 was admitted to the facility on [DATE] with diagnoses that included dementia (loss of cognitive functioning, thinking, remembering, and reasoning that interferes with a person's daily life and activities), and cognitive communication deficit (occurs when someone has difficulty with communication due to impaired cognition). During a review of Resident 50's untitled Care Plan (CP), dated 1/4/2024, the CP indicated Resident 50 was at risk for communication problem related to language barrier. The CP…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-07-19 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the resident's environment was free from accidents for two of four sampled residents (Residents 12 and 339) by failing to: a. Implement Resident 12's Medical Doctor (MD) order and care plan to place floor mats at the edge of Resident 12's bed to prevent injury for fall. Implement Resident 12's Care Plan (CP) and Policy and Procedure (P&P) on Seizure Precaution to pad the bed side rails to prevent injury during a seizure (uncontrolled electrical activity in the brain that causes temporary abnormalities in muscle tone or movements) b. Implement the facility's P&P on smoking when Resident 339 was observed to have cigarettes on Resident 339's position on 7/16/2024. These failures had the potential to result in accident and hazard for Residents 12 and 339. Findings: a. During a review of Resident 12's admission Record (AR), the AR indicated Resident 12 was admitted to the facility on [DATE] with diagnoses that included epilepsy (brain…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-07-19 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — pattern
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to follow the facility's Policy and Procedure (P&P), titled Resident with Indwelling Catheter in Placed and the resident's Care Plan (CP) for three of three sampled residents (Residents 30, 106, and 128) by failing to: a. Ensure Resident 30's indwelling catheter (known as foley catheter [FC], a tube that allows urine to drain from the bladder into a bag that is usually attached to the thigh) was assessed and monitored for the presence of white sediments (visible particles in the urine that may contain red or white blood cells, casts, bacteria, fungi, parasites in the urine that could indicate infection or dehydration [fluid deficit]) in the urine. b. Ensure Resident 106's FC was assessed and monitored for the presence of white sediments in the urine and tubing and was not kinked. c. Ensure Resident 128's FC was assessed and monitored for the presence of white sediments in the urine. These deficient practices had the potential for Residents…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-07-19 · tag F0693 — failed to provide proper feeding-tube care — pattern
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure two of two sampled residents (Residents 30 and 128 ) who had gastrostomy tube (GT- a tube inserted through the abdomen that delivers nutrition directly to the stomach) received appropriate treatment and services as indicated in the facility's Policy and Procedure (P&P) titled Enteral Formulas, Administration of Closed System, Gastrostomy Tube Care Management, and the resident's plan of care by: a. Failing to ensure Resident 30's GT formula bottle was labeled with time started. b. Failing to ensure Resident 128 received the recommended amount of GT water flush, as ordered. These deficient practices had the potential to result in adverse consequences for Residents 30 and 128. Findings: a. During a review of Resident 30's admission Record (AR), the AR indicated the facility admitted Resident 30 on 4/28/2024 with diagnoses that included urinary tract infection (UTI, condition in which bacteria invade the urinary system) and encounter…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-07-19 · tag F0700 — pattern
    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to attempt the use of appropriate alternatives to bed rails before its installation for two of two sampled residents (Residents 26 and 99). These deficient practices placed Residents 26 and 99 at risk for entrapment and injury from the use of bed rails. Findings: a. During a review of Resident 99's admission Record (AR), the AR indicated the facility readmitted the resident on 6/10/2024, with diagnoses that included diabetes mellitus (a condition that happens when the blood sugar [glucose] is too high) and anxiety disorder (a type of mental condition that cause fear, panic and other symptoms that are out of proportion to the situation). During an observation and concurrent interview on 7/18/2024 at 9:10 a.m., Resident 99 was lying on her back in bed with half-length bed rails up on both sides. Resident 99 was watching the television, alert and coherent. Resident 99 stated she did not know why both sides of her bed rails were always up since the first day of readmission to the facility. Resident 99 was able to get…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-07-19 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to follow proper food sanitation and safe handling practices by: a. Placing a container of raw meat for thawing next to the container of ready to eat carrots, at the lowest shelf inside one of one facility walk-in refrigerator. b. Placing spoons with food particles in one of one clean knife holding rack. These failures had the potential to result in contamination and food borne illnesses (illness caused by consuming contaminated food or beverages) to the residents. Findings: During an observation on 7/16/2024 at 8:32 am, in the facility's kitchen, there was one container with raw meat placed on the lowest shelf inside the facility's walk-in refrigerator. There was a container with ready to eat chopped carrots next to the meat container. During a concurrent interview, Certified Dietary Manager (CDM) stated, the packed meat inside the container was raw ground turkey for defrosting. CDM stated ready-to-eat food should be placed above the thawing meat. The CDM stated, kitchen staff should not place ready to eat food…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-19 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide information on Advance Directive (AD, a written preferences regarding treatment options, a process of communication between individuals and their healthcare agents to understand, reflect on, discuss, and plan for future healthcare decisions for a time when individuals are not able to make their own healthcare decisions) for one of three sampled residents (Resident 48). This failure had the potential for facility staff to provide treatment and services against the resident's will. Findings: During a review of Resident 48's admission Record (AR), the AR indicated Resident 48 was readmitted to the facility on [DATE] with diagnoses that included dysphagia (difficult swallowing) and dementia (loss of thinking abilities severe enough to interfere with daily life). During a review of Resident 48's Minimum Data Set (MDS, a resident assessment and care screening tool) dated 6/6/2024, the MDS indicated Resident 48 had unclear speech, rarely/never…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-19 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to apply elbow splint as ordered by the physician for one of four sampled residents (Resident 27) This failure had the potential risk to result in the resident's decline in Range of Motion (ROM, full movement potential of a joint) that cause stiffness (inability to move easily and without pain) and contractures (deformity and joint stiffness). Findings: During a review of Resident 27's admission Record (AR), the AR indicated Resident 27 was readmitted to the facility on [DATE] with diagnoses that included joint contracture and dysphagia (difficult swallowing). During a review of Resident 27's Minimum Data Set (MDS, a resident assessment and care screening tool) dated 4/23/2024, the MDS indicated Resident 27 had unclear speech, rarely/never understood others, and rarely/never made self-understood. Resident 27 was dependent (helper does all of the effort) for personal hygiene, dressing and rolling left and right. During a review of Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-19 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure a resident with breathing problem receive continuous oxygen therapy as ordered by the physician for one of one sampled resident (Resident 4) This deficient practice placed Resident 4 at risk for severe difficulty of breathing. Findings: During a review of Resident 4's admission Record (AR), the AR indicated the facility readmitted the resident on 8/7/2023, with diagnoses that included chronic obstructive pulmonary disease ([COPD]a group of lung diseases that block airflow and make it difficult to breathe) and diabetes mellitus (a condition that happens when the blood sugar [glucose] is too high). During a review of Resident 4's untitled Care Plan (CP) for oxygen therapy dated 10/12/23, the CP indicated Resident 4 will not have signs and symptoms of poor oxygen by providing continuous oxygen at two liters per minute through nasal cannula to keep oxygen saturation above 92 percent. During a review of Resident 4's Physician Order Sheet (POS) dated 6/20/2024, the POS indicated an order for licensed staff to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-19 · tag F0849 — isolated
    Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement a hospice (program that gives special care to residents who are near the end of life and have stopped treatment to cure or control disease) diet order for one of two sampled residents (Resident 68). Resident 68 had an order of puree diet (food that has been ground, blended, or chopped into a thick paste or liquid for easier swallowing and digestion) with thin liquids from the hospice physician but Resident 68 was currently receiving mechanical soft diet (foods that are soft in texture) with thin liquids. This failure had the potential to result in adverse consequences for Resident 68 including weight loss. Findings: During a review of Resident 68's admission Record (AR), the AR indicated Resident 68 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses that included leukemia (cancer that causes large numbers of abnormal blood cells that enter the bloodstream), Alzheimer's disease (progressive disease affecting…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-17 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to maintain a complete and accurate clinical record for one of one sampled residents (Resident 1) when Registered Nurse Supervisor (RNS) 3 did not document that RNS 3 flushed with saline (a solution of salt in water), clamped, and capped Resident 1's permanent catheter (Permacath- a type of central venous catheter [CVC- an indwelling device inserted into a large, central vein to administer fluid, medication, and/or treatment] used for short-term or long-term hemodialysis [a treatment to filter wastes and water from the blood, as the kidneys did when the kidneys were healthy]) after the completion of Resident 1's intravenous (IV, within a vein) infusion (a method of putting fluids into the bloodstream) on Resident 1's clinical record. This deficient practice had the potential to cause inconsistencies and errors in providing the necessary care and treatment to Resident 1. Cross Reference F694 Findings: During a review of Resident 1's admission Record (AR), the AR indicated, the facility originally admitted Resident 1 on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-08 · tag F0725 — failed to have enough nursing staff — isolated
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to follow its own policy and procedure to ensure there was sufficient staff available to assist one of five sampled residents (Resident 1) who required assistance with feeding in a timely manner. Resident 1 had to wait 30 minutes to be fed after his meal tray was placed at the bedside. This failure had the potential to result in the food getting cold and to not be appetizing to the resident and could result in potential risk of weight loss for Resident 1. Findings: During a review of Resident 1's admission record, the admission record indicated Resident 1 was originally admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses that included dysphagia (difficulty swallowing), dementia (impaired ability to remember, think, or make decisions that interferes with doing everyday activities), and schizophrenia (mental illness that affects how a person thinks, feels, and behaves). During a review of Resident 1's Mini Nutritional…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-08 · tag F0919 — failed to provide a working call system — isolated
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the call light was within reach for one of five sampled residents (Resident 2) by failing to ensure the call light was not wrapped to the top of the left side of Resident 2's bed frame. This failure had the potential to result in Resident 2 being unable to notify staff of Resident 2's needs, and possibly, sustain an injury. Findings: During a review of Resident 2's admission record, the admission record indicated Resident 2 was originally admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses that included hemiplegia (one-sided muscle paralysis or weakness) and hemiparesis (weakness or inability to move one side of body) after a cerebral infarction (occurs as a result of disrupted blood flow to the brain) affecting the right dominant side, muscle wasting and atrophy (decrease in size), and dementia (problems with thinking, remembering, and reasoning to an extent that interferes with a resident's daily life and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2021-10-21 · tag F0578 — failed to honor advance directives / code status — pattern
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the right to formulate Advance Directives were exercised for eight of 14 sampled residents (Residents 79, 104, 99, 55, 41, 5, 34, and 217). This deficient practice has the potential for residents future health care decisions or wishes not be determined and identified by the facility staff to implement in the event of medical emergency. Findings: a. A review of Resident 79's admission Record indicated the resident was originally admitted to the facility on [DATE], and readmitted on [DATE] with diagnoses that included: Type 2 diabetes mellitus (high blood sugar), morbid obesity (excessive body fat), hypertension (high blood pressure), muscle weakness, lack of coordination, and heart failure. A review of Resident 79's Minimum Data Set (MDS, standardized assessment and care screening tool) dated 8/2/21 indicated cognition was moderately impaired and was usually able to understand and be understood by others. A review of Resident 79's History and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2021-10-21 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to follow safe food storage and food handling practices in accordance with professional standards for food service safety and the facility's policy and procedure (P&P) by failing to: 1. Label/date prepared food items in the kitchen's refrigerator. 2. Label opened/used dry food item stored in the kitchen dry storage pantry. 3. Discard opened/used dry food item on the shelf in the kitchen dry storage pantry within the time specified. 4. [NAME] (put on) gloves during food preparation in the kitchen. These deficient practices had the potential for food borne illness (illness caused by the ingestion of contaminated food or beverage) and/or affect the palatability of the meal to the residents. Findings: 1. During an initial tour observation of the kitchen, and interview on 10/18/2021, at 9:12 am, Dietary Supervisor 3 (DS 3), stated there was a tray with two small bowls of cottage cheese, two small bowls of yogurt, and a small bowl of cut up…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2021-10-21 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain proper infection control practices when: a. Resident 109's percutaneous cholecystostomy catheter (tube placement for gallbladder, small organ that helps with digestion, content drainage) bag was observed touching the floor. b. During initial tour, there was trash and dark spots on the floor in Resident 6's room. In addition, Resident 6 hung one of two urinals (urine plastic bottle) on the trash bin and his urinals were unlabeled. c. Laundry staff (unidentified) were eating and drinking in the clean linen laundry area. d.Water temperature was not maintained at 150 degrees Fahrenheit for washing linens, the gauge read 115-125 degrees F. e.The facility staff (Certified Nursing Assistant 1 [CNA 1]) failed to wear a face shield while caring for Resident 28 in the [NAME] Zone (area where there are no Coronavirus-19 [COVID-19, a new infectious viral disease that can cause respiratory illness cases]). f. The facility's Activities…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-10-21 · tag F0552 — isolated
    Ensure that residents are fully informed and understand their health status, care and treatments.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure informed consent for the use of psychotropic medication (any medication capable of affecting the mind, emotions, and behavior) was obtained from the resident who had the capacity to make decisions and not from the family member, for one of 23 sampled residents (Resident 167). This failure had the potential to violate the Resident 167 rights to be informed of the adverse effects of taking the psychotropic medication and to choose the type of care or treatment to be received, or alternatives the resident preferred. Findings: A review of the admission Record indicated Resident 167 was admitted to the facility on [DATE], with diagnoses that included chronic obstructive pulmonary disease (a group of lung diseases that block airflow and make it difficult to breath), major depressive disorder (mood disorder that causes a persistent feeling of sadness and loss of interest), anxiety disorder (fear characterized by behavioral disturbances), hypertension…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-10-21 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide a communication board (a device that displays photos, symbols, or illustrations to help people with limited language skills express themselves) for one of one sampled residents (Resident 34). Resident 34 had a language barrier, and the facility did not provide the resident with a communication board as indicated in the facility's Language/Communication Barriers policy. This deficient practice had the potential for Resident 34 not to communicate effectively with staff. Findings: A review of Resident 34's admission Record indicated the facility readmitted the resident on 9/23/2021 with diagnoses of Type 2 diabetes mellitus (a chronic condition that affects the way the body processes blood sugar), benign prostatic hyperplasia age-associated prostate gland enlargement that can cause urination difficulty), and unspecified dementia without behavioral disturbance (mental disorder in which a person loses the ability to think, remember, learn, make decisions and solve problems). A review of Resident 34's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-10-21 · tag F0583 — failed to protect personal privacy — isolated
    Keep residents' personal and medical records private and confidential.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure privacy for one of one sampled resident (Resident 104). Certified Nursing Assistant 3 (CNA) 3 was providing care to Resident 104, and left the room. Resident 104 was left lying on her bed with her gown up to her hip area, and both legs were exposed. This deficient practice has the potential to violate the resident's right for personal privacy. Findings: A review of the admission Record indicated Resident 104 was admitted to the facility on [DATE] with diagnoses that include: urinary tract infection (infection in the urine), heart failure, dysphagia (difficulty swallowing), lack of coordination, dementia (a decline in mental ability), schizophrenia (mental disorder characterized by loss of contact with the environment). A review of the History and Physical Examination, dated 9/24/21, indicates Resident 104 does not have the capacity to understand and make decisions. A review of the Minimum Data Set (MDS, standardized assessment and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-10-21 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to develop an individualized care plans for three of 23 sampled residents (Residents 109, 6, and 417) as indicated on the facility policy and procedure. a. Resident 109 who had a percutaneous cholecystostomy catheter (tube placement for gallbladder, small organ that helps with digestion, content drainage) with a drainage bag did not have a care plan developed for the care of the catheter. b. Resident 6 did not have a care plan with appropriate interventions to address resident's consistent behavior of hanging his urinal on a trash bin and propelling himself on the wheelchair with no foot rest. c. Resident 417 did not have a care plan upon admission for grieving and emotional distress due to the loss of her son. These deficient practices had the potential to result with Residents 109, 6, and 417 not receiving interventions to address resident specific needs, which can result to decline in well-being. Findings: a. A review of the admission…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-10-21 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to modify the care plan for one of 23 sampled residents (Resident 3) to address impaired vision. This deficient practice had the potential for Resident 3 not to receive specific interventions to address needs, which can result in falls and injury and decline in functional ability. Findings: A review of the admission Record indicated Resident 3 was originally admitted to the facility on [DATE] and re-admitted on [DATE] with diagnoses of blindness on the right and left eye and unspecified intellectual disabilities. A review of the History and Physical, dated 8/30/2021, indicated Resident 3 did not have the capacity to understand and make decisions. A review of the Minimum Data Set (MDS, a resident assessment and care-screening tool), dated 6/21/2021, Resident 3 had clear speech, usually understood and had the ability to understand others. MDS also indicated Resident 3 had severely impaired vision (no vision or sees only light colors or shapes)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-10-21 · tag F0685 — isolated
    Assist a resident in gaining access to vision and hearing services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to assist one of two sampled residents (Resident 98) to obtain an ppointment with an audiologist (a physician who evaluates hearing disorders) for the need of a hearing device (a device used to improve hearing). This deficient practice had the potential to result in increased hearing loss, difficulty with communication and decline in Resident 88's quality of life. Findings: A review of Resident 98's admission Record indicated the facility readmitted the resident on 8/23/2021 with diagnoses of metabolic encephalopathy (a problem in the brain caused by chemical imbalance in the blood), benign prostatic hyperplasia age-associated prostate gland enlargement that can cause urination difficulty), and unspecified dementia without behavioral disturbance (mental disorder in which a person loses the ability to think, remember, learn, make decisions and solve problems). A review of Resident 98's Minimum Data Set (MDS, a standardized assessment and care planning tool), dated 9/10/2021, indicated he was moderately cognitively…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-10-21 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide treatment to prevent the development of a pressure ulcer (localized injury to the skin and or underlying tissue usually over a bony prominence as a result of pressure or pressure in combination with shear and/or friction) for one of one sampled Residents (Resident 28) by failing to ensure the low air loss mattress (LAL, special type of mattress used for both the prevention and treatment of pressure ulcer) was set on the correct setting as indicated on the facility policy. This deficient practice had the potential to result in the development of new pressure ulcers or result in reoccurrence of pressure ulcer, which could lead to complications and affect Resident 28's total well-being. Findings: A review of the admission Record indicated Resident 28 was initially admitted on [DATE] and readmitted on [DATE] with multiple diagnoses including unspecified dementia without behavioral disturbance (a mental disorder in which a person loses…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-10-21 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide safety measures for one of two sampled residents (Resident 104). On 10/18/2021 at 9:39 am, Certified Nursing Assistant 3 (CNA 3) left Resident 104 unattended in bed during perineal (involves cleaning private areas) care and did not lower Resident 104's bed when she left the room. This deficient practice had the potential for Resident 104 to experience injuries and or a fall. Findings: A review of Resident 104's admission Record indicated Resident 104 was admitted to the facility on [DATE] with diagnoses of urinary tract infection (infection in the urine), heart failure, dysphagia (difficulty swallowing), lack of coordination, dementia (a decline in mental ability), schizophrenia (mental disorder characterized by loss of contact with the environment). A review of Resident 104's Fall Risk Assessment, dated 9/23/2021, indicated Resident 104 was at high risk for falls and had one or more falls in the past three months. A review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-10-21 · tag F0691 — failed to provide colostomy / ostomy care — isolated
    Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure one of one sampled residents (Resident 23) who required an ileostomy (where the small intestine is diverted through an opening in the tummy to move waste out of the body) received care in accordance with the resident's physician's order by failing to: 1. Address Resident 23's ileostomy defective bag in a timely manner. This deficient practice resulted in Resident 23's emotional well-being to be affected and had the potential to develop breakdown to the resident's skin surrounding the ostomy (or stoma, an artificial opening in the body, created during an operation such as a colostomy or ileostomy). Findings: A review of Resident 23's admission Record, indicated, Resident 23 was initially admitted to the facility on [DATE] and readmitted last on 5/11/2021 with diagnoses of end stage renal disease (the final permanent stage of chronic kidney disease where kidney function has declined to the point that the kidneys can no longer function…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-10-21 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide adequate pain management for three of four sampled residents (Resident 270, Resident 218, and Resident 267), according to the residents' plan of care. This deficient practice resulted for the residents to experience pain, and had the potential to decline in function. Findings: a. A review of Resident 270's admission Record indicated the facility admitted Resident 270 to the facility on [DATE] with diagnoses of malignant neoplasm (cancerous tumor) of anus, pathological (not cause by force or impact) fracture, and high blood pressure. A reveiw of Resident 270's physician order dated 10/9/2021, indicated for the resident to receive oxycodone (medication to relief pain) tablet, 10 milligrams (mg, a unit of measurement), one tablet by mouth every eight hours as needed for severe pain (7-10). A review of Resident 270's physician order dated 10/9/2021, indicated for the resident to receive acetaminophen (Tylenol) 500mg two tablets by…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-10-21 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to document and account for controlled medications (medications that can cause physical and mental dependence), as indicated in the facility's Medication Administration policy and procedure, for two of two sampled residents (Resident 57 and Resident 100). This deficient practice had to potential for the loss of controlled medications. Findings: a. A review of Resident 57's admission Record indicated Resident 57 was admitted to the facility on [DATE] with diagnoses of seizures (abnormal behavior, sometimes including loss of consciousness), and narcolepsy (a chronic sleep disorder). A review of Resident 57's Physician's Orders dated 2/8/2019, indicated for the resident to receive Vimpat (a federally controlled anticonvulsant medication used to treat seizures) 100 milligrams (mg, a unit of measurement) daily. A review of Resident 57's History and Physical, dated 2/7/2021, indicated Resident 57 had fluctuating capacity to understand and make decisions. During…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-10-21 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure one of one sampled resident (Resident 167) had a self-administration assessment for the use of albuterol inhaler (inhaled spray to treat narrowing of the airways). The facility was not aware Resident 167 was self-administering an albuterol inhaler brought from home. This deficient practice had the potential to result with unsafe administration of the inhaler for Resident 167. Findings: A review of Resident 167's admission Record indicated the facility admitted the resident on on 10/5/2021 with diagnoses of chronic obstructive pulmonary disease (a group of lung diseases that block airflow and make it difficult to breath), major depressive disorder, anxiety disorder, hypertension (high blood pressure), and history of falling. A review of Resident 167's History and Physical Examination, dated 10/8/2021, indicated Resident 167 has the capacity to understand and make decisions. During an observation and concurrent interview on 10/18/2021 at 11:40 am, Resident 167 was awake and alert lying in bed and an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-10-21 · tag F0825 — isolated
    Provide or get specialized rehabilitative services as required for a resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide rehabilitative services (help people return to daily life and live in a normal or near-normal way) to one of one sampled residents (Resident 55). Resident 55 did not receive rehabilative services for 13 days (10/9/21 to 10/21/21), while waiting for his insurance company to approve physical therapy (focuses on helping improve your movement, mobility, and function), and occupational therapy (focuses more on how clients perform activities and roles that are most important to their daily lives). This deficient practice had the potential for Resident 55 to decline in functional ability or deterioration of muscle strength. Findings: A review of Resident 55's admission Record indicated the facility admitted admitted the resident on 7/6/2021 with diagnoses of chronic kidney disease (longstanding disease of the kidneys in which waste builds up as the kidneys fail to filter waste and excess fluid from the body), difficulty walking, gout (a form of arthritis characterized by severe pain, redness, and tenderness…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-10-21 · tag F0849 — isolated
    Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure coordination of care between the hospice (care designed to give supportive care to people in the final phase of a terminal illness and focus on comfort and quality of life, rather than cure) team and the facility for one of two sampled residents (Resident 167) by not having a calendar hospice staff sign in sheet and no documented evidence of scheduled Licensed Vocational Nurse (LVN) and Registered Nurse (RN) visits were conducted in accordance with the facility policy and procedure. This failure had the potential for Resident 167 not to receive the hospice services necessary to promote comfort and quality of life. Findings: A review of the admission Record indicated Resident 167 was admitted to the facility on [DATE], with diagnoses that included chronic obstructive pulmonary disease (a group of lung diseases that block airflow and make it difficult to breath), major depressive disorder (mood disorder that causes a persistent feeling of sadness…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-10-21 · tag F0881 — failed to use antibiotics responsibly — isolated
    Implement a program that monitors antibiotic use.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement the antibiotic stewardship (refers to a set of commitments and actions designed to optimize the treatment of infections while reducing the adverse events associated with antibiotic use) policy for two of three sampled residents (Resident 22 and Resident 55) for the use of antibiotics (a medication used to treat bacterial infections). a. For Resident 22, regarding the use of Doxcycline Monohydrate (antibiotic) b. For Resident 55, regarding the use of Cephalexin (antibiotic). This deficient practice had the potential to result in the development of antibiotic-resistant organisms (organisms not affected to antibiotics). Findings: a. A review of Resident 22's admission Record indicated Resident 22 was admitted to the facility on [DATE] with diagnoses of dementia (a disorder that affect the brain) and diabetes (blood glucose, or blood sugar, levels are too high). A review of Resident 22's History and Physical dated 4/16/2021, indicated Resident 22…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • No harm found · Bcited before2025-07-10 · tag F0732 — pattern
    Post nurse staffing information every day.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to post nursing hours in a prominent place readily accessible to residents and visitors.This failure had the potential to result in the residents and visitors not knowing whether there was sufficient staff to provide quality care for the residents and resulted in nurse staffing information being inaccessible to visitors.Findings:During observations on 7/8/2025 at 3:08 pm and 7/9/2025 at 3:06 pm, the staffing sheet was posted on the consumer board in the hallway with no other postings at the facility entrance or nursing stations one through four.During an interview on 7/9/2025 at 5:34 pm with the Director of Staff Development (DSD), the DSD stated she was responsible for the nurse staffing posting and it was displayed in the hallway on the consumer board.During a concurrent observation and interview on 7/10/2025 at 9:30 am with the DSD, the staffing posting was observed on the consumer board in the hallway. The DSD stated it was only posted on the consumer board and was not at any other location. The DSD stated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • No harm found · Bcited before2024-07-19 · tag F0732 — pattern
    Post nurse staffing information every day.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to post actual nursing information in one of one sampled location (Hallway) by failing to: a. Post actual number of nursing staff at the beginning of each shift on 7/17/2024 and 7/18/2024. b. Post accurate numbers of nursing staff who worked on 7/15/2024 morning shift (7:00 AM to 3:00 PM) and evening shift (3:00 PM to 11:00 PM); on 7/16/2024 morning and evening shift; on 7/17/2024 morning shift and on 7/18/2024 evening shift and night shift (11:00 PM to 7AM). These failures had the potential to result in posting inaccurate staffing information and affect the quality of care for the residents. Findings: During an observation on 7/17/2024 at 10:04 AM in the hallway, the facility's Federal Posting (FP) form was dated 7/16/2024. During a concurrent interview and record review on 7/18/2024 at 10:41 AM with Human Resources (HR), the FP form dated 7/18/2024 was reviewed. The FP form indicated a date of 7/18/2024 and no information indicating actual number of nursing staff working. HR stated the actual number of nursing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$29,517 in federal fines across 2 penalties.

  • $13,319 — penalty dated 2025-07-10
  • $16,198 — penalty dated 2024-05-17

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to THE ENSIGN GROUP — 342 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 53.2-2.2 vs chain
Health inspection 1 of 52.8-1.8 vs chain
Staffing 3 of 52.7+0.3 vs chain
Quality measures 4 of 54.4-0.4 vs chain
The other 341 homes this chain runs (chain average 3.2★, per CMS)
1 of 5Aspen Health And WellnessOverland Park, KS 1 of 5Bennett Hills Rehabilitation and Care CenterGooding, ID 1 of 5Broadway By The SeaLong Beach, CA 1 of 5Chatsworth Park Health Care CenterChatsworth, CA 1 of 5Clarion Wellness and Rehabilitation CenterClarion, IA 1 of 5Colonial Manor of RandolphRandolph, NE 1 of 5Durango Health And RehabilitationDurango, CO 1 of 5Fort Dodge Health and RehabilitationFort Dodge, IA 1 of 5Greater Southside Health and RehabilitationDes Moines, IA 1 of 5Hearthstone Health And RehabilitationSparks, NV 1 of 5Heritage Gardens Rehabilitation and HealthcareCarrollton, TX 1 of 5Hillcrest Health Care CenterHawarden, IA 1 of 5Lake Village Nursing And Rehabilitation CenterLewisville, TX 1 of 5Lakeside Rehabilitation and Care CenterCoeur d'Alene, ID 1 of 5Legend Oaks Healthcare And Rehabilitation - NorthAustin, TX 1 of 5Legend Oaks Healthcare And Rehabilitation - WaxahaWaxahachie, TX 1 of 5Legend Oaks Healthcare and Rehabilitation - Fort WKeller, TX 1 of 5Medallion Post Acute RehabilitationColorado Springs, CO 1 of 5Mesquite Post Acute CareLubbock, TX 1 of 5Millbrook Healthcare and Rehabilitation CenterLancaster, TX 1 of 5Misty Willow Healthcare and Rehabilitation CenterHouston, TX 1 of 5New Orange HillsOrange, CA 1 of 5Northeast Rehabilitation and Healthcare CenterSan Antonio, TX 1 of 5Northgate PlazaIrving, TX 1 of 5Oak View Health And RehabilitationConway, SC 1 of 5Oakwood Care And RehabilitationLakewood, CO 1 of 5Omaha Nursing and Rehabilitation CenterOmaha, NE 1 of 5Onion Creek Nursing and Rehabilitation CenterAustin, TX 1 of 5Park Manor Bee CaveBee Cave, TX 1 of 5Pelican Pointe Health And Rehabilitation CenterWindsor, CO 1 of 5Premier Care Center For Palm SpringsPalm Springs, CA 1 of 5Provo Rehabilitation and NursingProvo, UT 1 of 5Rock Canyon Respiratory And Rehabilitation CenterPueblo, CO 1 of 5Rosewood Rehabilitation CenterReno, NV 1 of 5San Marcos Rehabilitation and Healthcare CenterSan Marcos, TX 1 of 5Sonterra Health CenterSan Antonio, TX 1 of 5SouthlandNorwalk, CA 1 of 5Southland Rehabilitation And Healthcare CenterLufkin, TX 1 of 5Spencer Post Acute Rehabilitation CenterSpencer, IA 1 of 5St. Joseph's Rehabilitation and Care CenterNorfolk, NE

Showing 40 of 341; lowest-rated first.

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleSince
LIU, JOHNIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 02/01/2023
YAMAK, NAJIBIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 02/01/2023
WILLITS, ADAMIndividualCORPORATE DIRECTORsince 02/01/2023
BURNAM, SOONIndividualCORPORATE OFFICERsince 11/08/2022
GAMERO, ALICIAIndividualCORPORATE OFFICERsince 02/01/2023
KEETCH, CHADIndividualCORPORATE OFFICERsince 03/01/2011
SATO, AMIIndividualCORPORATE OFFICERsince 09/09/2024
TWOMAGNETS LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 02/01/2023
PORT, BARRYIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 06/30/2025
ENSIGN SERVICES INCOrganizationADP OF THE SNFsince 11/01/2022

CMS files one row per role, so the 15 rows in the source record cover these 10 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$18.5M
Net patient revenuemost recent cost report
+4.3%
Operating marginrevenue minus expenses
$1.8M
Related-party expense10% of expenses
Who pays — share of resident-days
Medicaid 80%Medicare 14%Other / private 7%

About 80% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $1.8M paid to related parties (affiliated landlords or management companies) in its most recent cost report.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$389per resident / day
operating cost
$11,837per month
≈ monthly operating cost
$407per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in CA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the California Medicaid page.

Typical monthly cost in California
$12,167/mo
Nursing home (semi-private)
$15,178/mo
Nursing home (private)
$7,000/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 055141. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-07-10, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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