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St. Joseph's Rehabilitation and Care Center

401 North 18th Street, Norfolk, NE 68701 · For profit - Limited Liability company · 83 certified beds · (402) 644-7375 Medicare & Medicaid certified

Call the home — (402) 644-7375 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse-prevention, restraint, or reporting citation — no harm found (F0609) — cited Apr 2026Resident-funds citation (F0565)
Insights

The public record raises real questions here. Weigh the concerns below carefully.

In its favor
  • no federal fines or payment denials on record
Worth asking about
  • it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has a citation for mishandling residents’ money or property (F0565)
  • a high number of inspection citations overall (30) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its independent health-inspection rating is low (1/5)
  • its payroll-based staffing rating is low (2/5)
  • its facility-reported quality-measure rating is low (2/5)
  • nursing-staff turnover (65%) runs well above the national median (45%)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 2 of 5
Quality measuresSelf-reported by the facility 2 of 5

Location & what’s nearby

Hospital
★★★ 3/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
1500 Koenigstein Ave · (402) 644-7396 · Call to confirm hours
Pharmacy
1300 W Norfolk Ave · (402) 371-2340 · Call to confirm hours
Grocery
1215 W Norfolk Ave · (402) 860-7980 · Call to confirm hours
Park
1900 W Maple Ave · (402) 844-2000 · Typically dawn to dusk

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 2 of 5
Long-stay residentspeople who live here 2 of 5
Short-stay residentsrehab / post-hospital 2 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 3 to 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased20.1%19.0%15.4%worse
Long-stay residents who lose too much weight11.4%5.1%5.4%worse
Long-stay residents with a catheter left in their bladder0.0%1.4%0.9%better
Long-stay residents with a urinary tract infection1.9%2.8%2.0%typical
Long-stay residents with depressive symptoms18.4%4.3%6.5%worse
Long-stay residents who were physically restrained0.0%0.3%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury3.0%4.5%3.3%typical
Long-stay residents whose ability to walk worsened32.5%18.2%16.1%worse
Long-stay residents on antianxiety or hypnotic medication20.7%19.3%18.9%typical
Long-stay residents given the seasonal flu vaccine100.0%96.1%95.3%typical
Long-stay residents with pressure ulcers3.0%4.0%4.7%better
Long-stay residents with worsening bladder/bowel control33.2%25.9%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table14.4%20.7%17.1%better
Short-stay residents who newly got an antipsychotic medication1.1%2.0%1.4%better
Short-stay residents given the seasonal flu vaccine92.4%75.9%79.4%better
Short-stay residents rehospitalized after admission26.5%20.7%22.6%worse
Short-stay residents with an outpatient ER visit22.1%11.4%12.0%worse
Long-stay hospitalizations per 1,000 resident days3.751.811.67worse
Long-stay outpatient ER visits per 1,000 resident days1.841.921.80typical

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

43.7% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 57 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

43.7%U.S. median 51.5%
Got home and stayed home
9.8%U.S. median 10.7%
Went back to hospital
71.4%U.S. median 56.6%
Met the expected recovery
0.59U.S. median 0.31
Therapy hours / resident / day
0.33hours / resident / day
Physical therapy
0.17hours / resident / day
Occupational therapy
0.09hours / resident / day
Speech therapy

Met the expected recovery: 71.4% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 49 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.59 therapist hours per resident per day in 2026Q1 — more than 88% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 18% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF43.7%CMS range 34.0–52.651.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF9.8%CMS range 6.3–15.310.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge71.4%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge59.2%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge59.2%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified97.1%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge97.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened2.9%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization7.0%CMS range 3.7–11.67.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.671.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.67
RN hours/ resident / day
0.41
LPN hours/ resident / day
2.36
Aide hours/ resident / day
3.44
Total nurse hours/ resident / day
0.39
RN hoursweekends
65.0%
Total nursing turnover
62.5%
RN turnover

How full it usually is: this home is certified for 83 beds and averages 63.0 residents a day — about 76% occupied, or roughly 20 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.44 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.67 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.36 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.90 hrs/resident/day on weekends vs 3.66 on weekdays — 21% thinner on weekends — a notable drop. RN hours go from 0.78 to 0.39 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 65% is well above the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

12
deficiencies at the latest standard inspection (2026-03-03)
8
at the previous standard inspection (2024-12-17)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

30 citations, most serious first. The 10 most serious are shown; the remaining 20 are one tap away and print in full.

  • Potential for harm · Dcited before2026-04-29 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Licensure Reference Number 175 NAC 12-006.02(H) Based on record review and interview; the facility failed to submit an investigation related to the unexpected death of Resident 1 to the State Agency within the required time frames. The sample size was 4 and the facility census was 56.Findings are: A. Review of the facility Abuse: Prevention of and Prohibition Against Policy dated 4/25 revealed the following;-the policy of the facility was to ensure each resident was free from abuse neglect, and misappropriation of resident property, exploitation, and mistreatment.-the facility was to provide oversight and monitoring to ensure that its staff delivered care and services in a way that promoted and respected the rights of the residents to be free from abuse, neglect, misappropriation of resident property, exploitation, or use of technology to infringe on the resident's rights. -to assist the facility staff in recognizing incidents of possible abuse, neglect, misappropriation, or exploitation definitions were…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2026-03-03 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Licensure Reference Number 175 NAC 12-006.11 (E)Based on observation, record review, and interview; the facility failed to ensure food safety through safe food holding temperatures and evidence of dishwasher temperature checks for adequate sanitation. This practice had the potential to affect all residents. The facility census was 62. Findings are:A.Review of the facility policy Dishwasher Temperature Policy revised 8/18 revealed the following:-High Temperature Dishwashers (Heat Sanitization) machines relied on extreme heat rather than chemicals to kill pathogens.-Wash cycle was to reach between 150 degrees and 165 degrees,-Dual temperature machine final rinse cycle was to reach a temperature of at least 180 degrees to ensure the dishes themselves reach the 160 degrees.-The facility must maintain a daily temperature/chemical log (often three times a day) signed by staff to prove compliance.-Staff must use test strips or maximum registering thermometers to verify that dish surfaces actually hit required temperatures.-All items must be air-dried, towel-drying is prohibited as it can…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2026-03-03 · tag F0881 — failed to use antibiotics responsibly — widespread
    Implement a program that monitors antibiotic use.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Licensure Reference Number 175 NAC 1-005.06CBased on record review and interview; the facility failed to have evidence of an active Antibiotic Stewardship Program this had the potential to effect all residents. The facility census was 62. Findings are:Review of the facility policy Antibiotic Stewardship with a revision date of 1/2022 revealed the facility implemented an Antibiotic Stewardship Program that was incorporated in the overall infection Prevention and Control Program which promoted appropriate use of antibiotics while optimizing the treatment of infections, at the same time reducing the possible adverse events associated with antibiotic use. The policy had the potential to limit antibiotic resistance in the post-acute care setting, while improving treatment efficacy and resident safety, and reducing treatment-related costs. Nursing home ASP activities at a minimum, included the basic elements of leadership, accountability, drug expertise, and actions to implement recommended policies or practices, tracking measures, reporting data, education of clinicians, staff,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-03-03 · tag F0565 — failed to support the resident council — pattern
    Honor the resident's right to organize and participate in resident/family groups in the facility.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Licensure Reference Number 175 NAC 12-006.06B Based on record review and interviews; the facility failed to address repeat grievances, and to ensure sustainable resolutions of concerns related to long call light response times and cold food temperatures. The total sample size was 26 and the facility census was 62. Findings are:Review of the Resident and Family Concerns/Grievances Policy with a revision date of 11/2019 revealed it was the policy of the facility to support each resident's and family member's right to voice grievances without discrimination, reprisal or fear of discrimination or reprisal. Explanation and Compliance Guidelines:-Social Service Director (SSD), was designated as the grievance official.-The grievance official was responsible for overseeing the grievance process and receiving and tracking grievances through to their conclusion. -A resident or family member could voice a grievance with respect to care and treatment which was furnished as well as that which had not been furnished, the behavior of staff and other residents, and other concerns regarding the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-03-03 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Licensure Reference Number 175 NAC 12-006.09(J)(i)Based on observation, interview and record review; the facility failed to ensure food was served at palatable (pleasant to taste) temperatures. The total sample size was 26 and the facility census was 62. Findings are:Review of the facility policy Checking Food Temperatures revised 8/18 revealed the following:-Meals would be served at the appropriate temperatures to ensure food safety and to prevent cross contamination.-Hot foods would be held at or above 135 degrees.-Cold foods would be held at or below 41 degrees.-Food temperatures should be taken periodically to ensure hot foods stay above 135 degrees and cold foods stay below 41 degrees during the portioning, transporting and serving process until received by the customer. Review of the Food Temperature Log revealed the following:-Poultry was to be cooked to 165 degrees.-Seafood, Eggs, Beef and Pork was to be cooked to 145 degrees.-Holding temperature of food was 135 degrees.An observation on 2/26/26 from 11:45 AM to 1:40 PM revealed the following observations:-12:40 PM Dietary…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-03-03 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Licensure Reference Number 175 NAC 006.18(B)(D)Based on observations, interviews and record review; the facility failed to perform hand hygiene at appropriate intervals during the provision of care and medication provision, failed to ensure proper use of Personal Protective Equipment (PPE-equipment such as gowns and gloves used by health care workers to minimize exposure to potential hazards including infectious materials, blood-borne pathogens and/or hazardous substances to create a barrier to reduce transmission between patients/residents) for Residents 2, 9, 39, and 41, and failed to implement Enhanced Barrier Precaution (EBP-targeted use of PPE during high-contact care provision for those resident identified as being at high risk for acquiring or transmitting Multi-Drug-Resistant Organisms (MDRO's-bacteria or germs resistant to major classes of antibiotic (often known as super-bugs) to staff's hands and clothing then indirectly transferring the MDRO from resident to resident) during the care of Resident 3. The sample size was 26 and the facility census was 62. Findings are: A.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-03 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Licensure Reference Number 175 NAC 12-006.09(B)Based on interview and record review; the facility failed to ensure the Minimum Data Sets (MDS-federally mandated assessment used to develop resident care plans) were coded accurately regarding Resident 8's Preadmission Screening and Resident Review (PASRR-federally mandated screening completed prior to Nursing Facility admission, to determine if residents had Major Mental Illness (MMI), Intellectual Disability (ID) or a Related Disorder (RD) to determine appropriate placement or the need for special services) and Resident 2's Major Mental Illness Diagnoses. The sample size was 30 and the facility census was 62. Findings are:A.Review of the Resident Assessment Instrument (RAI-manual for accurate completion of MDS assessments) Section A. revealed PASRR review identifies that all individuals admitted to nursing facilities and who have or are suspected to have Major Mental Illness (MMI), Intellectual Disability (ID) or Related Disorders (RD) may require certain care…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-03 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Licensure Reference Number 175 NAC 12-006.09(B)Licensure Reference Number 175 NAC 12-006.09(E) Based on interview and record review; the facility failed to ensure Resident 2's Preadmission Screening and Resident Review (PASRR-federally mandated screening completed prior to Nursing Facility admission, to determine if residents had Major Mental Illness (MMI), Intellectual Disability (ID) or a Related Disorder (RD) to determine appropriate placement or the need for special services) level 1 was completed accurately and failed to care plan Resident 25's PASRR results related to MMI. The sample size was 3 and the facility census was 62. Findings are:A.Review of the facility Policy for Resident Assessment, Preadmission Screening for MI/DD with a revision date of 4/2021 revealed the facility ensured each resident was properly screened using the PASRR specified by the State and the facility did not admit residents with MI or DD to ensure proper referral to appropriate agencies for the provision of specialized services,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-03 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Licensure Reference Number 175 NAC 12-006.09(H)(i)(3)Based on observation, interview, and record review; the facility failed to provide routine hygiene (shaving) for Resident's 3, 10, and 14. The facility census was 62. Findings are:A. Review of the facility policy Activities of Daily Living (ADL)'s, Services to Carry Out with a revision date of 7/2021 revealed the facility provided treatment and services to attain and maintain the highest practicable physical, mental, and psychological well-being of each resident in accordance with the plan of care. If residents were unable to carry out ADL's, the necessary services to maintain good nutrition, grooming, mobility, and personal oral hygiene was provided by qualified staff. The residents' needs were outlined in the plan of care. B. Review of Resident 3's Minimum Data Set (MDS-federally mandated assessment used to develop resident care plans) dated 12/23/25 revealed the resident had severe cognitive impairment and staff completed all hygiene needs, dressing,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-03 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Licensure Reference Number 175 NAC 12-006.09(J)(i)1Based on record review and interview; the facility failed to prevent weight loss for 1 (Resident 67) of 3 sampled residents. The facility census was 62. Findings are:Review of the facility policy Weight Policy last revised 5/2007 revealed the resident's weight would be recorded monthly unless otherwise indicated by the physician. Weight changes of 5% within a 30-day period, 7.5% within a 90-day period, and 10% in a 180-day period would be reported to the physician. The resident's weight would be taken and recorded at the time of admission. If the resident could not be weighed on admission due to condition, this would be documented and the weight would be obtained as soon as the resident was able to be weighed. If the resident was unable to be weighed, the reason would be recorded and other provisions to monitor the resident's nutritional status would be taken. The resident's weight would be taken monthly in accordance with the weighing schedule and recorded in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
Show the remaining 20 citations
  • Potential for harm · D2026-03-03 · tag F0725 — failed to have enough nursing staff — isolated
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Licensure Reference Number 175 NAC 12-006.04(G)Based on observation, interview, and record review; the facility failed to have sufficient staff to meet the hygiene needs of Residents 3, 10, and 14 and to ensure timely call light response. This had the potential to affect all facility residents. The facility census was 62. Findings are: A. Review of the facility policy Activities of Daily Living (ADL)'s, Services to Carry Out with a revision date of 7/2021 revealed the facility provided treatment and services to attain and maintain the highest practicable physical, mental, and psychological well-being of each resident in accordance with the plan of care. If residents were unable to carry out ADL's, the necessary services to maintain good nutrition, grooming, mobility, and personal oral hygiene was provided by qualified staff. The residents' needs were outlined in the plan of care. B. Review of Resident 3's Minimum Data Set (MDS-federally mandated assessment used to develop resident care plans) dated 12/23/25…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-03 · tag F0883 — failed to offer flu and pneumonia vaccines — isolated
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Licensure Reference Number 175 NAC 12-006.18(A)Based on record review and interview; the facility failed to provide Resident 8 with the pneumococcal vaccine that was consented to at the time of admission. The sample size was 5 and the facility census was 62. Findings are:Review of the facility Immunization policy with a revision date of 4/2025 revealed the facility offered and administered influenza, pneumococcal, and COVID-19 immunizations to eligible residents after providing education on the risks and potential side effects of the vaccines and obtaining consent. The purpose was to minimize the risk of residents acquiring, transmitting, or experiencing complications from influenza, pneumococcal disease, or COVID-19 by ensuring that each resident was informed about the benefits and risks of immunization; and had the opportunity to receive those immunizations unless clinically contraindicated. Review of the facility admission Packet revealed a Resident Consent for Influenza, Pneumococcal and COVID-19 Form that was presented to residents and/or their responsible party at the time of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-12-17 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Licensure Reference Number 175 NAC 12-006.11E Based on observation, interview and record review; the facility staff failed to wash hands and to change gloves to prevent the potential for cross contamination during the provision of a meal service. The facility census was 44 with a total sample size of 44. Findings are: A. Review of the Drug Administration Food Code and used as an authoritative reference for food service sanitation practices, revealed the following: -2-310.14 Food employees shall wash their hands and exposed portions of their arms immediately before engaging in food preparation: -after handling soiled equipment or utensils; and -during food preparation, as often as necessary to remove soil and contamination and to prevent cross contamination when changing tasks. -3.304.15 (A) Single use gloves shall be used for only one task and should be discarded when soiled or when interruptions occur in the operation. B. During observation of the noon meal service on 12/12/24 at 12:00 PM to 12:40 PM, Dietary [NAME] (DC)-P with gloved hands placed piece of pork loin on the dinner…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-12-17 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Licensure Reference Number 175 NAC 12-006.09(l) Based on observations, record review, and interview; the facility failed to review, revise, and/or implement care plan interventions to prevent falls for Residents 16, 19, and 7. The sample size was 5 and the facility census was 44. Findings are: A. Review of the facility policy Fall Management System last reviewed 12/23 revealed the following: -Residents with high risk factors identified on the Fall Risk Evaluations would have an individualized care plan developed that included measurable objectives and timeframe's, -review of the incident would include an investigation to determine probable causal factors, -the investigation would be reviewed by the interdisciplinary team, -the Resident's care plan would be updated, and -the Quality Assurance Committee would analyze trends related to falls and would determine if further intervention was needed. B. Review of Resident 16's Minimum Data Set (MDS- a federally mandated assessment tool used in care planning) dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-12-17 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Licensure Reference Number 175 NAC 12-006.18 Based on observation, record review, and interview the facility failed to complete hand hygiene at appropriate intervals to prevent the potential spread in infection for Residents 17, 11, and 7, failed to utilize the appropriate Personal Protective Equipment (PPE-the use of protective clothing such as gowns, gloves, or other measures such as face/eye protection used to prevent the spread of infection and or protect care-givers during care) during the provision of care for Residents 34 and 7 who were on Enhanced Barrier Precaution (EBP-infection prevention through expanded use of PPE), and failed to develop and implement measures to prevent the growth of potential water borne illness. The sample size was 21 and the facility census was 44. Findings are: A. Review of the facility policy for Standard and Transmission-Based Precautions with a revision date of 3/2024 revealed the following: -It was the facility policy to implement infection control measures to prevent the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-12-17 · tag F0883 — failed to offer flu and pneumonia vaccines — pattern
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY License Reference Number: 175 NAC 12-006.18(A) Based on record review and interviews; the facility failed to ensure 3 (Residents 31, 197 and 244) of 5 sampled residents were offered the Pneumococcal and the Influenza vaccines and/or were educated about the risks and benefits associated with the vaccines. The facility census was 44. Findings are: A. Review of the facility policy Immunizations-Residents with a revision date of 10/24 revealed the receipt of vaccinations was essential to the health and well-being of long-term care residents. Establishment of an immunization program against influenza and pneumococcal disease facilitated achievement of this objective. The following procedures were identified; -residents were to be screened at admission to determine vaccine status and eligibility using current Centers for Disease Control (CDC) guidelines, to receive influenza and pneumococcal vaccines and then annually for the influenza vaccine. -before offering the vaccine each resident and/or their representative…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-12-17 · tag F0887 — pattern
    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY License Reference Number: 175 NAC 12-006.18(A) Based on record review and interviews; the facility failed to provide evidence 3 (Residents 31, 197 and 244) of 5 sampled residents were offered the COVID-19 vaccine and/or were educated about the risks and benefits associated with the vaccines. The facility census was 44. Findings are: A. Review of the facility policy Immunizations-Residents with a revision date of 10/24 revealed the receipt of vaccinations was essential to the health and well-being of long-term care residents. Establishment of an immunization program against influenza and pneumococcal disease facilitated achievement of this objective. The following procedures were identified; -residents were to be screened at admission to determine vaccine status and eligibility using current Centers for Disease Control (CDC) guidelines, to receive COVID-19 vaccine. -before offering the vaccine each resident and/or their representative were to receive education regarding the benefits and potential side effects of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-12-17 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Licensure Reference Number 175 NAC 12-006.04(F)(i)5 Based on interview and record review; the facility failed to notify the Primary Care Physician (PCP) when Resident 17 did not receive an ordered medication, a Continuous Positive Airway Pressure (CPAP- a medical treatment that uses a machine to deliver air pressure to keep breathing airways open while sleeping) machine was available and a treatment was provided as ordered. In addition, the PCP for Resident 22 was not notified of a failure to administer an ordered medication which led to a hospitalization. The sample size was 2 and the facility census was 44. Findings are: A. Review of the facility Resident's Rights Policy with a revision date of 8/2007 revealed it was the policy of the facility to promptly notify the resident, his/her attending physician, and/or family/responsible party of changes in the resident's condition and/or status. The policy indicated the Charge Nurse was to notify the resident's attending physician when: -the resident had a significant change in the resident's physical, mental, or psychosocial status.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-12-17 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Licensure Reference Number: 175 NAC 12-006.09 Based on interview and record review; the facility failed to follow practitioner's orders for Resident 17 related to administration of medications, use of a Continuous Positive Airway Pressure (CPAP- a medical treatment that uses a machine to deliver air pressure to keep breathing airways open while sleeping) machine and treatment orders and Resident 22 regarding medications. The sample size was 2 and the facility census was 44. Findings are: A. Review of Resident 17's Minimum Data Set (MDS-a federally mandated comprehensive assessment tool used for care planning) dated 10/9/24 revealed the resident was admitted [DATE] with diagnoses of high blood pressure, heart failure, Alzheimer's disease, non-Alzheimer's dementia, depression and obstructive sleep apnea (sleep disorder characterized by repeated episodes of partial or complete blockage of the upper airway during sleep). The following was assessed for the resident: -cognition was severely impaired. -required partial…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-12-17 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Licensure Reference Number 175 NAC 12-006.09(H) Based on record review and interview; the facility failed to ensure Residents 16 and 19 had a documented duration of use for the long-term use of antibiotics. The sample size was 2 and the facility census was 44. Findings are: A. Review of the facility policy Antibiotic Stewardship, last reviewed 12/23 revealed the following: -the Antibiotic Stewardship Program (ASP) would promote appropriate use of antibiotics while optimizing treatment of infections while reducing possible adverse events, -require antibiotic orders to include the indication, dose, and duration, -the pharmacy consultant would review and report antibiotic usage on a monthly basis, and -education opportunities, repeated regularly, would be provided as appropriate to staff and/or family. B. Review of Resident 16's Minimum Data Set (MDS-a federally mandated assessment tool used in Care Planning) dated 10/23/24 revealed the resident had moderate cognitive impairment; required assistance with dressing,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-11-28 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Licensure reference: 175 NAC 12-006.11E Based on observation, interview, and record review; the facility failed to ensure floors, vents, and equipment were maintained in a clean manner and in good repair, and left over foods were labeled and dated with the date of preparation and were discarded when food items were outdated to prevent the potential for food-borne illness. The facility census was 46 and this has the potential to affect all 46 residents who were served meals out of the kitchen. Findings are: A. Review of the facility policy Date Marking with a revision date of 6/20 revealed all food leftovers were to be labeled and dated to reflect the date the food was prepared. In addition, the leftovers were to be used within 3 days and if not used in this timeframe, discarded. B. During an observation on 11/20/23 at 9:10 AM the following unlabeled/ undated and/or outdated food items were stored in the walk-in refrigerator; -eleven Styrofoam containers covered with plastic lids which were undated and had no label; -pork in a broth which was dated 11/8/23; -squash dated 11/12/23;…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-11-28 · tag F0550 — failed to protect resident dignity and rights — pattern
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Licensure Reference Number 175 NAC 12-006.05(21) Based on observation, interview, and record review; the facility failed to promote resident dignity as staff: 1.) failed to serve each resident seated at the same table before serving the other residents in the dining room (this affected Residents 4, 22, 146, 3, 5 and 33); 2.) stood over residents while assisting with dietary intake (this affected Residents 1, 9, 11, 13 and 35); and 3.) utilized disposable dishware throughout the dining room for residents. The facility identified a census of 46 and 38 residents received meals in the dining room. Findings are: A. Review of the facility policy Resident's Rights and Dignity Regarding Nutrition with a reviewed date of 8/23 revealed the resident's rights and dignity were to be maintained by all staff. In addition, all residents at each table were to be served their meals at the same time. B. Observation of the facility dining room on 11/20/23 from 12:05 PM to 12:55 PM revealed the following: -Residents 4 and 22 were seated at the same table in the dining room for the noon meal. Resident 4…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-11-28 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Licensure Reference Number 175 NAC 12-006.17B Based on observation, interview, and record review; facility staff failed to perform hand hygiene at appropriate intervals between resident contacts when assisting with dietary intake. This had the potential to affect all residents (Residents 1, 9, 11, 13 and 35) who were seated at an assisted table. The facility identified a census of 46 and 38 residents were served meals in the dining room. Findings are: A. Review of the facility policy Hand Hygiene (use of alcohol-based hand sanitizer or washing with soap and water) with a revision date of 5/23, revealed hand hygiene was recognized as a primary method of decreasing health care associated infections and was a foundational component of infection prevention. Staff were to perform hand hygiene: -before touching a resident; -after contact with a contaminated surface; and -after touching a resident. B. Observation on 11/20/23 from 12:05 PM to 12:55 PM revealed the following for Residents 1, 9, 11, 13 and 35 who were seated at an assisted table in the dining room: -Resident 11 was served the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-28 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY C. Review of Resident 19's MDS dated [DATE], revealed the following: -the resident had severe cognitive impairment, -had diagnoses of dementia and anxiety, -had 1 fall with an injury, and -received antianxiety medications. Review of Resident 19's Care Plan last reviewed on [DATE] revealed the following: -the resident required supervision to limited assistance with dressing, toileting, and hygiene, -the resident had a fall on [DATE] where the resident was sent to the ER, and -fall interventions included: grip strips in front of the recliner, a sign on the resident's walker to remind the resident not to get up without assistance, and non-skid material to the front of the resident's recliner to prevent slipping out of the chair, and -on [DATE] per therapy the resident was independent in the resident room using a walker during the daytime only and required assist of 1 to walk to the dining room. Review of the facility incident report dated [DATE] revealed the following: -the resident had a fall on [DATE] at 3:08 AM…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-28 · tag F0623 — isolated
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Licensure Reference Number 175 NAC 12-006.05 Based on record review and interview; the facility failed to notify the Ombudsman of discharges to the hospital (a state appointed advocate for residents of nursing homes) of 1 (Resident 13) out of 2 sampled residents. The facility census was 46. Findings are: Review of Resident 13's Nursing Progress Notes revealed the following: -9/27/23 at 1:00 PM the resident had choked at the noon meal. The resident's oxygen saturation level (amount of oxygen circulating in the blood. Normal levels are between 95-100 percent) was 87 percent and wheezes were heard. The resident was sent to the hospital for evaluation; -9/27/23 at 4:15 PM the resident was admitted to the hospital for aspiration pneumonia; and 10/11/23 at 4:25 PM the resident was admitted to the hospital with a diagnosis of pneumonia. During an interview on 11/27/23 at 3:33 PM the Administrator revealed notification of a resident's transfer and/or discharges to the hospital were to be sent on a monthly report to the Ombudsman by the Business Office Manager. However, there was no evidence…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-28 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY D. Review of Resident 39's admission MDS dated [DATE] and a Quarterly MDS dated [DATE] revealed the following: -the resident had not been evaluated by Level II PASARR, -the resident was not marked to have a serious mental illness, -the resident had diagnoses of Dementia, Anxiety Disorder, Depression and Psychotic Disorder, -the resident had moderate cognitive impairment, and -received antipsychotic, antianxiety, and antidepressants. Review of Resident 39's PASSAR screen completed on 1/23/23 revealed the resident had no signs of a serious mental illness and no mental health diagnosis was suspected or known. Review of Resident 39's Order Summary revealed the resident had an order for Risperdal for a diagnosis of other psychotic disorder not due to a substance or know physiological condition. Review of the facility form titled Non-Emergent Fax Transmission/Phone Orders dated 1/30/23 revealed Resident 39 received a new diagnosis of other specified schizophrenia spectrum and other psychotic disorder- audio and visual…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-28 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, observations, and interview; the facility failed to revise 1 resident's (Resident 19) Care Plan to reflect current fall interventions. The facility census was 46 and the sample size was 1. Findings are: Review of the facility policy titled Care Plan Timing and Revision, last approved 2/22 revealed the comprehensive care plan must be reviewed and revised by the interdisciplinary team after each assessment, including both the comprehensive and quarterly review assessments. Review of Resident 19's Minimum Data Set (MDS- a federally mandated comprehensive assessment tool used in care planning) dated 10/4/23 revealed the following: -the resident had severe cognitive impairment, -had diagnoses of dementia and anxiety, -had 1 fall with an injury, and -received antianxiety medications. Review of Resident 19's Care Plan last reviewed on 9/14/23 revealed the following: -the resident required supervision to limited assistance with dressing, toileting, and hygiene, -the resident had a fall on 8/12/23 where the resident was sent to the ER, and -fall interventions…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-28 · tag F0661 — isolated
    Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Licensure Reference Number 175 NAC 12-006.09C3 Based on record review and interview; the facility failed to complete a discharge summary for 1 (Resident 45) of 2 sampled residents. The facility census was 46. Findings are: A. Review of the facility policy Transfer and Discharge Including AMA (against medical advice) date 11/2023 revealed the following; For a community discharge, a discharge summary and plan of care should be prepared for the resident and documented in the medical record. -For anticipated discharge; members of the interdisciplinary team completed and included a recap of the resident's stay that included diagnosis, course of illness/treatment or therapy, pertinent lab, radiology and consultation reports, a final summary of the resident's status. Review of Resident 45's Minimum Data Set (MDS- federally mandated comprehensive assessment used in the development of resident Care Plans) dated 10/4/23 revealed the resident was admitted to the facility on [DATE] with limited assistance provided for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-28 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Licensure Reference Number 175 NAC 12-006.09D2b Based on observation, record review and interview; the facility failed to implement interventions to promote healing of a pressure ulcer for 1 (Resident 13) of 1 sampled resident. The facility census was 46. Findings are: A. Review of the facility policy Treatment Services to Prevent/Heal Pressure Ulcers dated 7/22 revealed the facility was to establish and utilize a systemic approach for pressure injury prevention and management, starting with a prompt assessment and treatment, including efforts to identify risk, stabilize, reduce or remove underlying risk factors, monitor the impact of interventions and modify the interventions as appropriate. The following interventions for prevention and to promote healing were identified: -interventions to be based on specific factors identified with risk, skin and any pressure injury assessments; -interventions to be implemented for all residents assessed at risk or who have a pressure injury present; -treatments to be…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • No harm found · B2026-03-03 · tag F0628 — pattern
    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Licensure Reference Number 175 NAC 12-006.09(G)(i)Based on interview and record review; the facility failed to complete Ombudsman notifications and/or comprehensive discharge summaries for Residents 71, 72, and 74. Findings are:A. Review of the facility policy Discharge Summary last revised 4/2025 revealed when the facility anticipated a resident discharge, the discharge summary would include, but not be limited to the following:-a recapitulation of the resident's stay that includes diagnoses, course of illness/treatment or therapy, any pertinent lab, radiology and consultation results;-a final summary of the residents status to include a description of the resident's: identification and demographic information, customary routine, cognitive patterns, communication, vision, mood and behavior patterns, psychological well-being, physical functioning and structural problems, continence, disease diagnosis and health conditions, dental and nutritional status, skin conditions, activity, medications, special treatments,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to THE ENSIGN GROUP — 342 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 53.2-2.2 vs chain
Health inspection 1 of 52.8-1.8 vs chain
Staffing 2 of 52.7-0.7 vs chain
Quality measures 2 of 54.4-2.4 vs chain
The other 341 homes this chain runs (chain average 3.2★, per CMS)
1 of 5Aspen Health And WellnessOverland Park, KS 1 of 5Bennett Hills Rehabilitation and Care CenterGooding, ID 1 of 5Broadway By The SeaLong Beach, CA 1 of 5Chatsworth Park Health Care CenterChatsworth, CA 1 of 5Clarion Wellness and Rehabilitation CenterClarion, IA 1 of 5Colonial Manor of RandolphRandolph, NE 1 of 5Durango Health And RehabilitationDurango, CO 1 of 5Fort Dodge Health and RehabilitationFort Dodge, IA 1 of 5Greater Southside Health and RehabilitationDes Moines, IA 1 of 5Hearthstone Health And RehabilitationSparks, NV 1 of 5Heritage Gardens Rehabilitation and HealthcareCarrollton, TX 1 of 5Hillcrest Health Care CenterHawarden, IA 1 of 5Lake Village Nursing And Rehabilitation CenterLewisville, TX 1 of 5Lakeside Rehabilitation and Care CenterCoeur d'Alene, ID 1 of 5Legend Oaks Healthcare And Rehabilitation - NorthAustin, TX 1 of 5Legend Oaks Healthcare And Rehabilitation - WaxahaWaxahachie, TX 1 of 5Legend Oaks Healthcare and Rehabilitation - Fort WKeller, TX 1 of 5Madera Post Acute CenterEl Monte, CA 1 of 5Medallion Post Acute RehabilitationColorado Springs, CO 1 of 5Mesquite Post Acute CareLubbock, TX 1 of 5Millbrook Healthcare and Rehabilitation CenterLancaster, TX 1 of 5Misty Willow Healthcare and Rehabilitation CenterHouston, TX 1 of 5New Orange HillsOrange, CA 1 of 5Northeast Rehabilitation and Healthcare CenterSan Antonio, TX 1 of 5Northgate PlazaIrving, TX 1 of 5Oak View Health And RehabilitationConway, SC 1 of 5Oakwood Care And RehabilitationLakewood, CO 1 of 5Omaha Nursing and Rehabilitation CenterOmaha, NE 1 of 5Onion Creek Nursing and Rehabilitation CenterAustin, TX 1 of 5Park Manor Bee CaveBee Cave, TX 1 of 5Pelican Pointe Health And Rehabilitation CenterWindsor, CO 1 of 5Premier Care Center For Palm SpringsPalm Springs, CA 1 of 5Provo Rehabilitation and NursingProvo, UT 1 of 5Rock Canyon Respiratory And Rehabilitation CenterPueblo, CO 1 of 5Rosewood Rehabilitation CenterReno, NV 1 of 5San Marcos Rehabilitation and Healthcare CenterSan Marcos, TX 1 of 5Sonterra Health CenterSan Antonio, TX 1 of 5SouthlandNorwalk, CA 1 of 5Southland Rehabilitation And Healthcare CenterLufkin, TX 1 of 5Spencer Post Acute Rehabilitation CenterSpencer, IA

Showing 40 of 341; lowest-rated first.

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleSince
GATEWAY HEALTHCARE LLCOrganizationDIRECT OWNERSHIP INTERESTsince 07/22/2024
THE ENSIGN GROUP INCOrganizationINDIRECT OWNERSHIP INTERESTsince 07/22/2024
BURNAM, SOONIndividualMANAGING CONTROL - GOVERNING BODY; CORPORATE OFFICERsince 07/22/2024
HELENTHAL, TARAIndividualMANAGING CONTROL - GOVERNING BODYsince 07/22/2024
JORGENSEN, DAVIDIndividualMANAGING CONTROL - GOVERNING BODYsince 07/22/2024
SATO, AMIIndividualMANAGING CONTROL - GOVERNING BODYsince 09/09/2024
MILLER, BLAKEIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 04/18/2025
RECOB, SAMUELIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 10/01/2024

CMS files one row per role, so the 11 rows in the source record cover these 8 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$5.9M
Net patient revenuemost recent cost report
-23.0%
Operating marginrevenue minus expenses
Who pays — share of resident-days
Medicaid 39%Medicare 6%Other / private 55%

A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$320per resident / day
operating cost
$9,741per month
≈ monthly operating cost
$261per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in NE

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Nebraska Medicaid page.

Typical monthly cost in Nebraska
$8,377/mo
Nursing home (semi-private)
$9,216/mo
Nursing home (private)
$6,350/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 285160. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-03-03, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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