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Greater Southside Health and Rehabilitation

5608 SW 9th Street, Des Moines, IA 50315 · For profit - Limited Liability company · 80 certified beds · (515) 285-3070 Medicare & Medicaid certified

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Special Focus candidate (CMS is watching this home)Flagged for abuse5 immediate-jeopardy citations$252,963 in federal fines1 Medicare payment denial
Insights

This home has serious findings on its record. Read them closely before you consider it.

Worth asking about
  • CMS lists it as a Special Focus candidate — not on the watch list itself, but among the homes CMS is watching because of its recent inspection history
  • CMS has flagged it for abuse
  • it has an abuse, neglect, or exploitation citation (F0600), cited Oct 2025
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0605, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • inspectors cited 5 immediate-jeopardy problems — the most serious level
  • a high number of inspection citations overall (63) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $252,963 in federal fines (most recent 2026-05-14)
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its independent health-inspection rating is low (1/5)
  • its payroll-based staffing rating is low (1/5)
  • nursing-staff turnover (62%) runs well above the national median (45%)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 1 of 5
Quality measuresSelf-reported by the facility 3 of 5

Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★ 3/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
4821 SW 9th St · (515) 262-8471 · Call to confirm hours
Pharmacy
4555 Fleur Dr · (515) 287-5575 · Call to confirm hours
Grocery
200 Army Post Rd · (515) 414-5483 · Call to confirm hours
Park
225 E Army Post Rd · (515) 285-7612 · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 3 of 5
Long-stay residentspeople who live here 4 of 5
Short-stay residentsrehab / post-hospital 2 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased8.5%17.1%15.4%better
Long-stay residents who lose too much weight7.2%4.6%5.4%worse
Long-stay residents with a catheter left in their bladder0.7%1.5%0.9%better
Long-stay residents with a urinary tract infection0.4%2.4%2.0%better
Long-stay residents with depressive symptoms4.6%4.2%6.5%better
Long-stay residents who were physically restrained0.0%0.2%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury1.6%3.8%3.3%better
Long-stay residents whose ability to walk worsened10.0%16.6%16.1%better
Long-stay residents on antianxiety or hypnotic medication36.1%20.8%18.9%worse
Long-stay residents given the seasonal flu vaccine87.1%95.3%95.3%typical
Long-stay residents with pressure ulcers6.6%4.2%4.7%worse
Long-stay residents with worsening bladder/bowel control24.6%25.6%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table21.9%19.5%17.1%worse
Short-stay residents who newly got an antipsychotic medication1.4%2.1%1.4%typical
Short-stay residents given the seasonal flu vaccine75.5%73.3%79.4%typical
Short-stay residents rehospitalized after admission27.3%20.9%22.6%worse
Short-stay residents with an outpatient ER visit10.6%13.2%12.0%better
Long-stay hospitalizations per 1,000 resident days2.231.491.67worse
Long-stay outpatient ER visits per 1,000 resident days1.562.081.80better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

11.5%U.S. median 10.7%
Went back to hospital
59.3%U.S. median 56.6%
Met the expected recovery
0.53U.S. median 0.31
Therapy hours / resident / day
0.19hours / resident / day
Physical therapy
0.18hours / resident / day
Occupational therapy
0.15hours / resident / day
Speech therapy

Met the expected recovery: 59.3% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 27 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.53 therapist hours per resident per day in 2026Q1 — more than 83% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 1% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNFnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF11.5%CMS range 7.6–17.410.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge59.3%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge55.6%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge59.3%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified97.7%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay4.7%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened4.7%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalizationnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.861.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.30
RN hours/ resident / day
0.87
LPN hours/ resident / day
2.28
Aide hours/ resident / day
3.44
Total nurse hours/ resident / day
0.25
RN hoursweekends
62.3%
Total nursing turnover
72.7%
RN turnover

How full it usually is: this home is certified for 80 beds and averages 68.5 residents a day — about 86% occupied, or roughly 12 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.44 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.30 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.28 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.68 hrs/resident/day on weekends vs 3.75 on weekdays — 28% thinner on weekends — a notable drop. RN hours go from 0.31 to 0.25 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 62% is well above the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

13
deficiencies at the latest standard inspection (2025-06-10)
4
at the previous standard inspection (2024-07-12)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

63 citations, most serious first. The 17 most serious are shown; the remaining 46 are one tap away and print in full.

  • Immediate jeopardy · Kcited before2026-05-14 · tag F0760 — failed to prevent significant medication errors — pattern
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, hospital record review, medical provider, staff, resident, and family interviews and facility policy review, the facility failed to accurately reconcile hospital discharge orders for three out of four residents reviewed (Res #2, #4, #6). The facility additionally failed to notify the medical provider of orders requiring follow-up upon a resident's return from a hospitalization. This resulted in harm due to the erroneous discontinuation of Res #4's diabetic medications, resulting in the resident experiencing 14.5 months of no diabetic treatment. Consequently, Resident #4 required hospitalization for a life-threatening blood sugar of 1200 mg/dL (milligrams per deciliter, the unit of measure for blood sugar).On May 12, 2026 at 9:30 am, the State Survey Agency informed the facility the staff's failure to accurately reconcile hospital discharge orders and notify the provider of the need to assess hospital instructions of re-starting diabetic medications created an Immediate Jeopardy…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · Jcited before2024-11-13 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, resident and staff interviews, the facility failed to identify a hazard, and the facility did not take action to reduce the risk for further injuries. On 10/28/24, Resident #2 was identified to have a rectangular shaped red mark to the right forearm measuring 10.3cm x 5.6cm, with scattered blisters. Resident #2 reported to the staff that the water in the shower room caused the injury. On 10/31/24 the resident went to the Urgent Care and was found to have a 2nd degree burn on the right arm. The facility continued to give showers in the identified shower room. On 11/5/24, After 3 residents received showers, a Department of Inspection, Appeals and Licensing (DIAL) staff measured the water temperature to be 145.2 degrees Fahrenheit. The State Agency informed the facility of the Immediate Jeopardy (IJ) that began as of October 28, 2024 on November 5, 2024 at 4:55 p.m. The facility staff removed the Immediate Jeopardy on November 6, 2024 by implementing the following actions: 1.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · Jcited before2024-08-29 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation, resident and staff interviews, police report, and policy review the facility failed to properly secure exit doors and failed to ensure residents were adequately supervised for 1 of 7 residents reviewed for wandering and elopement risk (Resident #1). The facility staff failed to know the whereabouts of a resident who left the facility unattended. Resident #1 was last seen by staff on 8/21/24 at approximately 9:00 PM, and not found until 8/23/24 at approximately 6:45 AM. The resident reported he had walked several blocks from the facility to a retail store, and later admitted himself to the Emergency Department (ED) for an evaluation. On 8/27/24 at 12:00 PM, the Iowa Department of Inspections, Appeals, and Licensing staff contacted the facility staff to notify them the Department staff determined an Immediate Jeopardy (IJ) situation existed at the facility. The IJ began on 8/21/24, the day Resident #1 left the facility without staff knowledge. Facility staff removed the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · Kcited before2024-07-12 · tag F0805 — failed to prepare food in a form residents can eat — pattern
    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews and clinical record review, the facility failed to safely serve the recommended therapeutic meals according to physician orders and speech therapy recommendations for 2 of 2 residents reviewed (Res #4, and Res #26). The facility contains 16 residents on a mechanically altered diet. The facility reported a census of 60. The State Agency informed the facility of the Immediate Jeopardy (IJ) on 07/09/24 at 03:26 PM. The IJ began on 07/08/24. Facility staff removed the Immediate Jeopardy on 07/11/24. The facility staff removed the Immediate Jeopardy by implementing the following actions: 1. 100% Audit of Resident diet orders on 07/09/24 2. 100% Audit of resident diet cards on 07/09/24 3. 100% Care plan audit for all residents to verify diet and texture are accurate on 07/09/24 4. 100% Audit completed of diet type and texture, with any additional diet texture restrictions to follow a triple check process on 07/09/24 5. All staff educated on the signs and symptoms of choking or swallowing issues on 07/09/24 6. All staff were educated on 07/09/24 for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · Jcited before2024-04-19 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interview, Nurse Practitioner (NP ) interview, and Registered Nurse (RN)/Certified Wound Ostomy Continence Nurse (CWOCN) interview, Job Description forms and facility policy review, the facility failed to provide an assessment and interventions for a 2 of 3 residents who presented with a condition change. (Resident #2 and #3) The facility identified a census of 58 residents. On [DATE] at 2:30 p.m. the Iowa Department of Inspections, Appeals and Licensing (DIAL) staff contacted the facility staff to notify them the Department staff dtermined an Immediate Jeopardy (IJ) situation existed at the facility. The facility staff removed the immediacy on [DATE] after the facility staff completed the following: 1. NP/Designee Completed 100% Audit on All Residents; Change of Condition Evaluation in EMR/PCC on [DATE]. 2. 100% Care Plan Audit Completed; Interventions in Place for Residents with a Change in Condition on [DATE]. 3. DON/Designee Completed 100% Education w/Nursing Staff on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-10-27 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, policy review and staff interviews, the facility failed ensure residents were free from abuse for 2 of 3 residents reviewed (Residents #1 and #3). The facility reported a census of 71 residents. Findings include: 1. The 5-Day Assessment Minimum Data Set (MDS) dated [DATE] for Resident#1 (R#1) revealed a Brief Interview for Mental Status (BIMS) assessment was not conducted as the resident was rarely/never understood. The MDS further revealed the resident did not speak, did not have behavioral symptoms and had diagnoses including quadriplegia (weakness or paralysis leading to partial or total loss of function in the arms, legs, trunk, and pelvis) and profound intellectual disabilities. The Care Plan initiated 8/28/25 for Resident #1 revealed the resident had an activities of daily living (ADL) deficit and required 2 staff with transfers via a mechanical lift. 2. The Quarterly MDS dated [DATE] for R#2 revealed a BIMS assessment was not conducted as the resident was rarely/never understood.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-10-02 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews, and policy review, the facility failed to provide assessment and intervention for the necessary care and services for 4 of 4 residents reviewed (#4, #8, #9, & #10). This resulted in harm to Resident #10 due to delayed interventions and resulted in an emergent transfer to a higher level of care. The facility reported a census of 67 residents. Findings include: 1) The Quarterly Minimum Data Set (MDS) for Resident #10 dated 9/12/24 revealed a Brief Interview for Mental Status (BIMS) score could not be obtained but indicated the resident was rarely or never understood. It included diagnoses of anemia, hyponatremia (low blood sodium), non-Alzheimer's Dementia, Transient Ischemic Attack (TIA-brief blockage of blood flow to the brain), metabolic encephalopathy (brain dysfunction caused by a chemical imbalance in the blood), and electrolyte imbalances. It revealed the resident was usually understood with difficulty communicating some words or finishing thoughts and was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2026-05-14 · tag F0726 — failed to have competent, trained nursing staff — widespread
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical and hospital record reviews, interviews with staff, residents, family members of residents and a medical provider, the facility failed to ensure nursing competencies were maintained. This resulted in multiple significant medication errors for three of four residents reviewed (residents #2, #4, #6), lack of documentation regarding resident care, and concerns of failing to provide consistent, thorough personal assistance to the residents. Findings include:A review of hospital discharge orders for four residents revealed that three of these residents experienced significant medication errors (Res #2, #4, #6). 1. Following a February 2026 hospitalization, a reconciliation of Resident #2's discharge instructions against the Electronic Health Record (EHR) revealed the staff failed to implement a prescribed dosage increase for a blood pressure medication. Consequently, the resident experienced uncontrolled hypertension over the next three months. The facility additionally failed to process orders for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-09 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, staff interviews and policy review the facility failed to report an allegation of abuse to the Iowa Department of Inspections, Appeals and Licensing (DIAL) within two (2) hours for one of three residents reviewed for potential abuse (Resident #2). The facility reported a census of 66 residents. Findings include:The Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #2 had diagnoses of metabolic encephalopathy (disorder where medical problems such as blood infections or liver or kidney failure cause brain damage), anemia (lack of red blood cells to help transport oxygen from the lungs to the organs) and sepsis (blood poisoning) (the body's response to a life-threatening infection that damages vital organs). The MDS recorded the resident had a Brief Interview for Mental Status score of 13 indicating cognition intact. The Care Plan revised 10/28/25 revealed the resident had a risk for impaired cognitive function/ dementia related to respiratory failure with hypoxia (low oxygen…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-09 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interview, and policy review, the facility failed to update and revise the care plan to reflect changes in the plan of care for 1 of 10 residents reviewed for smoking and/or vaping (Residents #7). The facility reported a census of 66.Findings include:The Minimum Data Set (MDS) assessment dated [DATE] revealed that Resident #7 had diagnoses of traumatic spinal cord dysfunction, quadriplegia C5-C7 complete and Post Traumatic Stress Disorder (PTSD). It also indicated that he had a Brief Interview for Mental Status (BIMS) score of 15 meaning he was cognitively intact.The Electronic Health Record (EHR) indicated on 10/9/25 that management had taken Resident #7's vape from him as he was not following the smoking policy. It also indicated that he had a diagnosis of vaping-related disorder and vaped daily.The Care Plan initiated on 8/1/24 indicated that Resident #7 had a potential for injury related to vaping and directed staff to provide 1:1 observation while smoking cigarettes or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-09 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, observation, staff and resident interviews, and policy review, the facility failed to monitor and supervise a resident with access to a vape for 1 of 10 residents reviewed for smoking and/or vaping (Resident #7). The facility reported a census of 66.Findings include:The Minimum Data Set (MDS) assessment dated [DATE] revealed that Resident #7 had diagnoses of traumatic spinal cord dysfunction, quadriplegia C5-C7 complete and Post Traumatic Stress Disorder (PTSD). It also indicated that he had a Brief Interview for Mental Status (BIMS) score of 15 meaning he was cognitively intact.The Electronic Health Record (EHR) indicated on 10/9/25 that management had taken Resident #7's vape from him as he was not following the smoking policy. It also indicated that he had a diagnosis of vaping-related disorder and vapes daily.The Care Plan initiated on 8/1/24 indicated that Resident #7 had a potential for injury related to vaping and directed staff to provide 1:1 observation while smoking…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-09 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interview, hospital record review, and facility policy review, the facility failed to obtain an order for supplemental oxygen for 1 of 1 resident (Resident #3). The facility reported a census of 66 residents. Findings include: The admission Minimum Data Set (MDS) assessment dated [DATE] for Resident #3 documented diagnoses of acute pulmonary edema (sudden fluid buildup in the lungs), atrial fibrillation (heart rhythm disorder causing an irregular and usually rapid heartbeat), pulmonary hypertension (a type of high blood pressure that specifically affects the lungs), and edema. The MDS showed the Brief Interview for Mental Status (BIMS) score of 13, which indicated cognition intact. The MDS coded the resident had not received oxygen therapy. The Care Plan for Resident #3 dated 1/12/26 indicated the resident had an infection (which was not specified), was receiving occupational, physical, and speech therapies, was experiencing pain, and planned to be discharged after…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-09 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews, hospital record review, and facility policy review, the facility failed to administer medication as prescribed and ordered by the physician for 1 of 5 residents (Resident #3) reviewed for medication. Resident #3 required hospitalization due to acute hypoxia (low oxygen saturation in the blood). The facility reported a census of 66 residents. Findings include: The admission Minimum Data Set (MDS) assessment dated [DATE] for Resident #3 documented a [DATE] admission date to the facility from an acute hospital stay. Her diagnoses included a left humerus fracture (upper arm bone break near the shoulder joint), and a subsequent encounter with routine healing (which indicated the resident had received active care for the fracture and was in the routine healing/recovery phase), acute pulmonary edema (sudden fluid buildup in the lungs), atrial fibrillation (heart rhythm disorder causing an irregular and usually rapid heartbeat), pulmonary hypertension (a type of high…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-10-27 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, policy review and staff interviews, the facility failed to report allegations of abuse to the Department of Inspections, Appeals and Licensing (DIAL) in a timely manner for 2 of 3 residents reviewed for abuse (Residents #1 and #3). The facility reported a census of 71 residents. Findings include: 1. The Minimum Data Set (MDS) dated [DATE] for R#1 revealed a Brief Interview for Mental Status (BIMS) assessment was not conducted as the resident was rarely/never understood. The MDS further revealed the resident did not speak, did not have behavioral symptoms and had diagnoses including quadriplegia (weakness or paralysis leading to partial or total loss of function in the arms, legs, trunk, and pelvis) and profound intellectual disabilities. The Care Plan initiated 8/28/25 for R#1 revealed the resident had an activities of daily living (ADL) deficit and required 2 staff with transfers via a mechanical lift. 2. The MDS dated [DATE] for R#2 revealed a BIMS assessment was not conducted as the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-10-27 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, policy review and staff interviews, the facility failed to complete a thorough investigation in regard to an allegation of sexual abuse in a timely manner for 1 of 3 residents reviewed for abuse (Residents #1). The facility reported a census of 71 residents. Findings include: 1. The Minimum Data Set (MDS) dated [DATE] for Resident #1 revealed a Brief Interview for Mental Status (BIMS) assessment was not conducted as the resident was rarely/never understood. The MDS further revealed the resident did not speak, did not have behavioral symptoms and had diagnoses including quadriplegia (weakness or paralysis leading to partial or total loss of function in the arms, legs, trunk, and pelvis) and profound intellectual disabilities. The Care Plan initiated 8/28/25 for Resident #1 revealed the resident had an activities of daily living (ADL) deficit and required 2 staff with transfers via a mechanical lift. 2. The MDS dated [DATE] for Resident #2 revealed a BIMS assessment was not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-10-27 · tag F0635 — isolated
    Provide doctor's orders for the resident's immediate care at the time the resident was admitted.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interview, resident interview and policy, the facility failed to ensure full admission orders for Resident #3 (R#3). The facility lacked medication orders, R#3 did not receive pertinent medication including insulin, cardiac, pain and psychotropic drugs. The facility reported a census of 71 residents. Findings included: The Minimum Data Set (MDS) for R#3 reflected admission to the facility on [DATE] from the hospital and documented basic demographics for R#3 coded as an entry tracking record. The Clinical Assessment List for R#3 documented a Brief Interview for Mental Status (BIMS) assessment dated [DATE] revealed resident scored 13 out of 15 indicated is cognitively intact. An admission Record revealed R#3 admitted to the facility on [DATE], primary diagnosis of fracture of the right femur, acute kidney failure and chronic congestive heart failure. Additional diagnoses included leukemia in remission, diabetes, obesity, bipolar, anxiety disorder, high blood pressure, Chronic…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-10-27 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews, resident interview and policy, the facility failed to provide appropriate pain medications for 2 of 3 residents reviewed for pain, Resident #3 (R#3) and Resident #4 (R#4).The facility reported a census of 71 residents. Findings included: 1. The Minimum Data Set (MDS) dated [DATE] reflected admission to the facility from the hospital and documented basic demographics for R#3 coded as an entry tracking record. The Clinical Assessment List for R#3 documented a Brief Interview for Mental Status (BIMS) assessment dated [DATE] revealed resident scored 13 out of 15 indicated is cognitively intact. The Electronic file lacked care plan documentation. A facility document titled, Self Report, 5 day summary relayed on 10/13/25 the Administrator received a phone call from R#3 alleging abuse by Licensed Practical Nurse (LPN) Staff A, alleged Staff A withheld medication and used profanities towards R#3. Findings noted, after the investigation was determined R#3 experienced…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
Show the remaining 46 citations
  • Potential for harm · E2025-09-03 · tag F0725 — failed to have enough nursing staff — pattern
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on confidential resident interviews, family interviews, staff interviews, clinical record review, and facility policy review, the facility failed to provide appropriate staffing to meet residents needs. The facility reported a census of 70. Findings include: During a confidential resident interview on 8/25/25 at 11:30 AM, the resident reported he had noticed staff were not getting residents who sat at the assist table up for supper. During the supper meal, only one or two residents were at the assist table, but during the breakfast and lunch meals there were more residents seated at the assist table. The resident reported staff came into the room and shut the call light off, and staff got mad at the resident if he pressed the call light again. The resident reported there had been times when there were only one CNA working upstairs and one CNA working downstairs, which isn't enough to care for all of the residents at the facility. According the the MDS, the resident had a documented BIMS of 15, indicating intact cognition. In an interview 8/25/25 at 8:08 AM, Staff F, LPN,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-03 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, observation, staff interview, and policy review the facility failed to ensure a resident's buttocks was appropriately covered in order to maintain the resident's dignity for one of sixteen residents sampled (Residents #15). The facility reported a census of 70 residents.Findings include:The Quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #15 had diagnoses of severe intellectual disability and schizoaffective disorder. The MDS recorded the resident had a Brief Interview for Mental Status Score of 9, indicating moderately impaired cognition. The MDS indicated the resident required partial to moderate assistance for lower body dressing. The Care Plan revised 5/22/25 revealed the resident required assistance with Activities of Daily Living (ADL's). The Care Plan directed staff to provide assistance of one for dressing. During observation on 8/25/25 at 12:04 PM, Resident #15 sat in a chair by a table in the upper dining room with her buttocks fully exposed.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-03 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, clinical record review, staff interview, and policy review the facility failed to administer treatments and perform dressing changes as ordered by the physician for one of four residents reviewed (Resident #11). The facility reported a census of 70 residents.Findings include: The Significant change in status Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #11 had a Stage 3 pressure ulcer on the left ankle, one Stage 1 pressure ulcer and one unstageable pressure ulcer. The MDS recorded the resident required application of nonsurgical dressings and medications for skin treatments. The Care Plan revised 5/23/25 revealed the resident had impaired skin integrity related to wounds on her left inner ankle and coccyx, and also had a history of infections. The care plan directed staff to administer treatments as ordered. The Care Plan lacked information about a wound to the right foot. The Order Summary Report dated 8/27/25 revealed an order to cleanse the right lateral foot wound…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-03 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on direct observation, clinical record review, staff interview, and facility policy review, the facility failed to provide appropriate infection control practices in the form of enhanced barrier precautions when required for 3 of 5 individual reviewed (Resident's #9, #11, #14). The facility reported a census of 70. Findings include: 1. The Quarterly Minimum Data Set (MDS) for Resident #14, dated 07/17/2025, documented the residents Brief Interview for Mental Status (BIMS) score as 15, indicating intact cognition. It documented the following relevant diagnoses: Septicemia (Blood infection), Hip fracture, Cerebrovascular Accident (Stroke), Paraplegia (Paralysis of the legs), Traumatic Brain Injury, Need for Assistance with personal Cares, Pressure ulcer of the right ankle. The MDS documented that the resident was dependent on staff for toileting hygiene, personal hygiene, lower body dressing, and putting on/taking off footwear.The Care Plan for Resident #14, last revised 08/14/2025, documented the resident's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-06-10 · tag F0803 — failed to meet residents' dietary needs — pattern
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, staff interview, and policy review, the facility failed to ensure the lunch menu and meal met the nutritional needs and preferences for 7 out of 68 resident lunch trays prepared. The facility reported a census of 72. Findings include: During on observation on 6/4/25 at 10:30 AM, Staff L, Cook, pureed 2 pork steaks for lunch service. Staff L confirmed the facility had 2 residents on a puree diet. The puree food was placed in a steamtable pan and into the over for reheat until service. During the observation, Staff L did not measure out the final volume of the puree meat before placing into the steam table pan. A Puree Diet Portion Sizes/Scoops chart was laying on the table where the puree food was prepared. Staff L reported the Diet Spreadsheet listed the use of a #8 scooper size for the puree pork. During a lunch service on 6/4/25 from 11:15 AM to 12:45 PM, the following was observed: a. 1 resident did not receive a Magic Cup supplement which was highlight on the lunch ticket b. 1 resident received a Mighty Shake supplement instead of a Magic Cup which was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has plan of correction
  • Potential for harm · E2025-06-10 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, staff interviews, and policy review, the dietary staff failed to maintain clean and sanitary conditions in the kitchen, failed to label and store food items in the kitchen in order to maintain food quality and reduce the risk of food-borne illness, and failed to thaw food to reduce the risk of food-borne illness. The facility reported a census of 72 residents. Findings include: 1. Initial tour of the kitchen on 06/02/25 starting at 11:15 AM revealed the following: a. A large trash barrel with the lid partially off and several broken down cardboard boxes blocked the left door to the Arctic Air freezer. The freezer door handle felt sticky and had dried liquid spillage and crumbs of food lying on the bottom of the freezer. b. One package of what appeared to be blueberries unlabeled and undated. c. The drawer handle with utensils (scoops) inside had a sticky residue. d. A bulk container of sugar had a scoop lying on top of the sugar and the handle of the scoop sat in the sugar. e. A bulk container of flour had no date listed. f. A bulk container of breadcrumbs had…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has plan of correction
  • Potential for harm · Ecited before2025-06-10 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 4. The Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #54 had diagnoses of neurogenic bladder, diabetes, and renal insufficiency. The MDS revealed the resident had a indwelling catheter. The care plan initiated 5/25/25 revealed the resident had a Foley catheter due to neurogenic bladder. The care plan directed staff to use enhanced barrier precautions (EBP). The Order Summary revealed orders for catheter care ordered on 05/28/25 and EBP's ordered on 05/14/25. Gown and gloves were required for residents with a indwelling medical device and during high-contact care activities. During observation on 06/02/25 at 01:31 PM, an EBP sign hung on the door to the resident's room. During observation on 06/05/25 at 08:00 AM, an EBP sign hung on the door to the resident's room. The EBP sign indicated a gown and gloves should be worn during high-contact activity and when catheter care performed. Staff F, certified nursing assistant (CNA) washed his hands, donned a pair of gloves, and drained Resident #54's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has plan of correction
  • Potential for harm · D2025-06-10 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2. The Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #30 had diagnoses that included metabolic encephalopathy, diabetes, hypertension (high blood pressure), and respiratory failure. The Care Plan revised [DATE] revealed the resident desired a full code status or DNR status per the IPOST (Iowa Physician's Orders for Scope of Treatment) form. The staff directives included to refer to the IPOST form on file and review the advanced directives routinely at the care conferences and PRN (as needed). The Electronic Medical Health Record (EHR) physician's orders revealed Resident #30's code status as a Full Code. The order was created on [DATE] and listed as active. The Order Summary Report revealed a prescriber's active order for a full code ordered on [DATE]. The IPOST signed by the Nurse Practitioner and Resident #30 on [DATE] revealed a DNR/do not attempt resuscitation status. The IPOST binder kept at the nurse's station revealed the IPOST order signed by the Nurse Practitioner and Resident #30 on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has plan of correction
  • Potential for harm · D2025-06-10 · tag F0605 — failed to not use drugs as a restraint — isolated
    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review, staff interview, and policy review, the facility failed to ensure timely follow-up for the initiation of an as-needed (PRN) use of a psychotropic drug for 1 of 5 residents reviewed for unnecessary medications (Resident #37). The facility reported a census of 72. Findings include: The Quarterly Minimum Data Set (MDS) Assessment completed on 4/16/25 revealed Resident #37 unable to complete the Brief Interview for Mental Status and is severely impaired for daily decision-making. Diagnoses on the MDS include aphasia (communication disorder), autistic disorder, and profound intellectual disabilities. Resident #37 displayed behaviors not directed towards other, such as yelling/screaming. The MDS documented the use of antipsychotic, antianxiety, and antidepressant medications which are all types of psychotropic medications. The Care Plan, which was last updated on 5/13/25, included the use of an antipsychotic mediation related to explosive disorder and an antianxiety medication related to mood disorder/autism. Review of Physicians Orders for Resident #37…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has plan of correction
  • Potential for harm · D2025-06-10 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review, staff interview, and guidance from the 2024 Resident Assessment Instrument (RAI) Manual, the facility failed to accurately reflect the status of 3 of 3 residents in the Minimum Data Set (MDS) Assessments (Resident #11, #13, #37). The facility reported a census of 72 residents. Findings include: 1. The Pre-admission Screening and Resident Review (PASRR) of Resident #11, dated 7/30/24, identified the resident to require PASRR Level II Services. (Considered by the State Level II process to have a serious mental illness and/or intellectual disability or a related condition). The PASRR identified the Resident to have diagnoses of Major Depressive Disorder and Generalized Anxiety Disorder and identified symptoms the resident commonly expressed including being easily upset, not having desire to eat, having trouble sleeping, worry, anxiety, not wanting to be around others and having a passive death wish. The PASRR identified specialized services the facility needed to provide to the resident while remaining in the nursing facility included ongoing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has plan of correction
  • Potential for harm · Dcited before2025-06-10 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review, staff interviews, and policy review, the facility failed to ensure completion of a resident's baseline Care Plan within 48 hours of admission for 1 of 2 residents reviewed with an admission date within the past 30 days (Resident #223). The facility reported a census of 72. Findings include: The admission Minimum Data Set (MDS) Assessment completed on 6/5/25 documented Resident #223's facility admission date as 5/30/25. The Brief Interview for Mental Status score was 14, indicating intact cognition. Diagnoses on the MDS include anemia, atrial fibrillation, non-Alzheimer's dementia, and unsteadiness on feet (with one fall in the last month prior to facility admission). The facility document Therapy to Nursing Communication Form, dated 5/30/25, indicated Resident #223 was an assist of 2 staff members for stand-pivot transfers, an assist of 2 staff members for toileting (to and from commode and wheelchair), and an assist of 1 staff member to utilize a manual wheelchair. The Initial Care Plan-V2.0-V3, located in the Electronic Health Record, showed an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has plan of correction
  • Potential for harm · Dcited before2025-06-10 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observations, resident and staff interviews, and policy review the facility failed to carry out therapy recommendations and provide restorative exercises for 1 of 2 residents reviewed for rehabilitation services and/or limited range of motion (Resident #30). The facility reported a census of 72 residents. Findings include: The Quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #30 had diagnoses of arthritis and muscle weakness. The MDS indicated the resident had independence with toileting and transfers. The MDS revealed the resident began Physical Therapy services (PT) on 6/21/24 and Occupational Therapy (OT) services 8/7/24. The MDS indicated the resident had Restorative Nursing Program (RNP) for zero (0) days during the look-back period. The MDS assessment dated [DATE] revealed Resident #30 had unsteadiness on his feet and muscle weakness. The MDS revealed the resident had impaired range of motion (ROM) to the upper extremity on one side. The MDS indicated the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has plan of correction
  • Potential for harm · D2025-06-10 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, staff interviews, and policy review, the facility failed to offer a morning meal or snack to a resident (Resident #8). The facility reported a census of 72. The Minimum Data Set (MDS) Assessment completed on 3/21/25 revealed Resident #8 unable to complete the Brief Interview for Mental Status, is severely impaired for daily decision-making, and has long/short term memory problems. Diagnoses on the MDS include non-Alzheimer's dementia and malnutrition with weight loss. The MDS reported Resident #8 relies on staff for substantial eating assistance. The Care Plan, last revised on 5/19/25, outlined Resident #8 receives a puree diet with nectar-thick liquids. The Care Plan further documented the presence of an unstageable pressure injury to the coccyx as well as a stage 3 pressure injury to the left ankle. During an observation on 6/5/25 at approximately 9:35 AM, Resident #8 was sitting in the lower (downstairs) dining room with Staff M, Certified Nursing Aide. When asked, Staff M indicated the resident's breakfast tray had already been thrown out and was unable to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has plan of correction
  • Potential for harm · D2025-06-10 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview, clinical record review, and policy review, the facility failed to assure a medication error rate of less than 5%. Medication errors were observed for Resident #45 and Resident #11. A total of 27 ordered medications were reviewed with two errors, an error rate of 7%. The facility reported a census of 72 residents. Findings include: 1. On 6/4/25 at 8:54 am, at 7:59 am, Staff C, Certified Medication Aide (CMA) prepared a total of 2 medications for Resident #45. Among the medications observed, Staff C prepared one tablet of Vitamin D, 25 micrograms (mcg). 2. Staff A next prepared medications for Resident #11. She was witnessed preparing and administering ten medications for Resident #11 including Atenolol 50 milligrams (mg), a blood pressure medication. When reconciling the observed medication pass against the orders for Resident #45, it was noted the resident's order was for Vitamin D3, 25 mcg rather than the Vitamin D the resident received. It was also noted for Resident #11 that the order for the resident's Atenolol included parameters to not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has plan of correction
  • Potential for harm · D2025-06-10 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review, observations, resident and staff interview, and facility policy review, the facility failed to securely store medications for 1 of 7 residents observed during medication administration (Resident #34). The facility reported a census of 72 residents. Findings include: The Minimum Data Set (MDS) of Resident #34 dated 4/3/25 identified a Brief Interview for Mental Status (BIMS) score of 13, indicating intact cognition. The Care Plan of Resident #34 identified Resident #34 had diagnoses of emphysema and Chronic Obstructive Pulmonary Disease (COPD) related to smoking (dated 8/1/24). It directed the staff to give aerosol or bronchial dilators as ordered. The Care Plan failed to identify the resident was able to self administer any medications. On 6/2/25 at 2:04 pm, the State Surveyor was observing Staff B, Licensed Practical Nurse (LPN) administer tube feeding to Resident #33, who shares a room with Resident #34. During the observation, the nebulizer machine on Resident #34's side of the room was heard to be turned on, with no nursing staff present on that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has plan of correction
  • Potential for harm · Dcited before2025-06-10 · tag F0805 — failed to prepare food in a form residents can eat — isolated
    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, staff interview, and policy review, the facility failed to ensure a resident was served the correct food texture for 1 of 2 residents on a puree diet (Resident #47). The facility reported a census of 72. The Minimum Data Set (MDS) Assessment completed on 5/7/25 revealed Resident#47 with a Brief Interview for Mental Status score of 10, indicating a moderate cognitive impairment. The MDS stated Resident #47 requires maximum eating assistance. Medical diagnoses listed in the electronic health record include dementia and dysphagia (swallowing difficulties). Review of Physician Orders noted Resident #47 on a puree texture diet with moderately thick liquids as of 3/14/25. During the lunch service observation on 6/4/25, Resident #47 was provided a lunch plate consisting of puree barbeque pork steak, puree baked beans, and mashed potatoes. A short time later, an unknown staff member set a bowl of regular textured potato salad in front of Resident #47. During an interview on 6/10/25 at 10:00 AM, the Certified Dietary Manager acknowledged Resident #47 had…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has plan of correction
  • Potential for harm · Dcited before2025-06-10 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review, family and staff interviews, and facility policy review, the facility failed to verify patient identifiers before sending transfer paperwork, resulting in the receiving facility obtaining inaccurate medical records for one of three residents reviewed for discharge planning (Res #172). The facility reported a census of 72 residents. Findings include: On 6/3/25 at 9:30 am, a family member of Resident #172 stated the facility sent the incorrect paperwork for her family member to another facility where Resident #172 transferred to. The family member stated when Resident #172 transferred to the other facility, orders were placed incorrectly and the resident did not receive her own medications due to this error for approximately two weeks. She was prescribed psychotropic medications, but did not receive them as ordered, which resulted in a hospitalization related to her mental health. The Discharge Summary for Resident #172, dated 4/17/25, documented the resident's date of birth as 5/12/1954. The Reason for discharge was documented as discharging to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has plan of correction
  • Potential for harm · Dcited before2025-04-24 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, clinical record review, and facility policy review, the facility failed to identify and report ongoing abnormal vital signs, outside of normal ranges, for 2 of 2 residents (Resident #1 and Resident #2). The facility further failed to complete respiratory assessment (Resident #1) when identified as short of breath on exertion for 5 out of 10 days reviewed. The facility reported a census of 68 residents. Findings include: 1. The admission Assessment, dated 4/11/25, revealed Resident #1 had been alert, confused, oriented to person and place on admission. Resident #1's apical pulse identified as regular in rhythm and resident denied cardiovascular concerns. admission Assessment revealed Resident #1 had no pulmonary diagnoses, respirations were normal without shortness of breath. Resident #1 noted to have contractures and weakness of bilateral upper and lower extremities, and utilized a wheelchair for mobility. The Baseline Care Plan, initiated 4/12/25, revealed Resident #1 at risk for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-20 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observations, resident interview, visitor interview, staff interview, and policy review the facility to treat residents in a dignified, respectful manner by entering resident rooms without announcement or knocking and by not ensuring clothing appropriate to the weather conditions for 3 of 10 residents reviewed. (R#1, R #2, R#4). The facility reported a census of 70. Findings include: 1. The Quarterly Minimum Data Set (MDS) dated [DATE] for Resident #2 listed diagnoses of heart disease, cancer, and end stage renal disease depression. The MDS documented the resident scored 15 out of 15 on a Brief Interview for Mental Status (BIMS) exam, which indicated intact cognition. The Care Plan focus initiated 11/27/24 documented resident #2 wishes to be long term placement, in addition Resident #2 had self-care deficits. Interventions included to allow resident to make decisions about treatment regime and to provide sense of control. On 3/18/25 at 9:50 AM observed Activity Department, (AD) Staff A…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-20 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility document review, personnel file review, resident interview, staff interview, and facility policy review, the facility failed to protect 1 of 3 residents (Resident #3) reviewed from financial abuse. The facility reported a census of 70 residents. Findings include: Resident #3's Quarterly Minimum Data Set (MDS) dated [DATE] documented a Brief Interview of Mental Status (BIMS) of 12 which indicated moderate cognitive impairment. The MDS reflected Resident #3 diagnosis Parkinson's disease without dyskinesia, dysphagia, atherosclerotic heart disease, hyperlipidemia, essential hypertension, abnormal gait and mobility, muscle wasting and atrophy, and weakness. The MDS further documented Resident #3 required staff assistance for performing most activities of daily living. A facility reported incident dated 1/20/25 documented the following: on January 20, 2025, at approximately 2:45 PM, the facility was alerted to an isolated incident regarding the misappropriation of property…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-20 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interview, resident interview and policy review, the facility failed to ensure before and after dialysis assessments were completed for 1 of 1 resident reviewed on dialysis (Resident #2). The facility reported a census of 70 residents. Findings include: 1. The Quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #2 revealed diagnosis of end stage renal disease and received dialysis. The Brief Interview for Mental Status (BIMS) scored 15 out of 15 indicating no cognitive impairment. The Care Plan for Resident #2 initiated 9/18/24 documented Resident #2 needed dialysis related to renal failure. Staff directed to encourage resident to go for the scheduled dialysis appointments, to check the fistula (site for dialysis) daily, to obtain vital signs and weight, report significant changes in pulse, respirations and blood pressure immediately, to monitor, document and report to the provider signs any symptoms of renal insufficiency. During an interview on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-20 · tag F0919 — failed to provide a working call system — isolated
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interviews, resident interviews and policy review, the facility failed to provide a proper functioning call system to allow resident to staff communication for 1 of 5 residents reviewed. (Resident #1). The facility reported a census of 70. Findings include: The Annual Minimum Data Set (MDS) for Resident #1 dated 12/12/24 listed diagnoses included traumatic brain injury, heart disease, respiratory failure, diabetes, renal disease, depression, schizophrenia, acquired absence of right and left leg above knees. The resident was coded needed substantial/maximus assistance with transferring from bed or chair, for dressing lower body bathing and putting footwear. MDS section for Brief Interview of Mental Status (BIMS) scored 15 out of 15 which indicated intact cognition. The Care Plan initiated 8/2/24 for Resident #1 documented self-care performance deficit with intervention to encourage to use bell to call for assistance. On 3/18/25 at 10:30 AM Resident #1 relayed had pulled cord was waiting for staff, not sure how long ago had pulled the call card. Resident #1…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-13 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, hospital documentation review, resident, staff interviews and policy review the facility failed to assure that 1 of 1 resident (Resident #1) that received dialysis treatments, was provided with arrangements to and from the dialysis facility of his choice. The facility reported a census of 59 residents. Findings include: According to the admission Minimum Data Set (MDS) assessment tool with a reference date of 7/16/24 documented Resident #1 had a Brief Interview of Mental Status (BIMS) score of 15. A BIMS score of 15 suggested no cognitive impairment. The MDS listed the following diagnoses for him: end stage renal disease, atrial fibrillation, coronary artery disease, and diabetes mellitus. A Care Plan Focus Area with a revision date of 9/18/2024 documented Resident #1 needed dialysis related to his renal failure. Staff are instructed to encourage the resident to go for the scheduled dialysis appointments. The hospital provided a document titled Discharge Summary with an admission date of 9/22/24 and discharge date of 10/2/24. The summary included Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-10-02 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, staff interviews, and policy review, the facility failed to properly protect resident information from unauthorized access for two of two laptops reviewed in common areas. The facility reported a census of 67 residents. Findings include: On 9/23/24 at 9:10 am, the Side 2 (200 resident hall) medication cart was observed unlocked and resident information was visible on the laptop screen. There was no staff present. Staff A, Certified Medication Aide (CMA) stated he left the cart unlocked and the laptop open by mistake. On 9/24/24 at 12:08 PM, a medication cart was observed unlocked and 12 residents ' information was visible on the laptop screen. There were 8 residents sitting in the dining room and no medication authorized staff was present. Staff B, Certified Medication Aide (CMA) stated it is not customary to leave the laptop with resident information and the medication cart unlocked when staff are away from the cart. A document titled Safeguards for PHI (Protected Health Information) dated January 2017 directed staff to store all documents containing PHI in a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-02 · tag F0551 — isolated
    Give the resident's representative the ability to exercise the resident's rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review, resident, family, and staff interview, and policy review the facility failed to ensure the resident's representative rights were met for 1 of 3 residents reviewed. (Resident#10). The facility identified a census of 67 residents. Findings include: The Quarterly Minimum Data Set (MDS) for Resident #10 dated 9/12/24 revealed a Brief Interview for Mental Status (BIMS) score could not be obtained but indicated the resident was rarely or never understood. It included diagnoses of anemia, hyponatremia (low blood sodium), non-Alzheimer's Dementia, Transient Ischemic Attack (TIA-brief blockage of blood flow to the brain), metabolic encephalopathy (brain dysfunction caused by a chemical imbalance in the blood), and electrolyte imbalances. It revealed the resident was usually understood with difficulty communicating some words or finishing thoughts and was dependent for all levels of Activities of Daily Living (ADLs). The Care Plan indicated the resident desired to be a full-code and was dependent on staff for cognitive stimulation. It also directed staff to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-02 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, family and staff interview, and policy review the facility failed to notify a resident family/representative of a medication change for 1 of 3 residents reviewed (Resident #1). The facility reported a census of 67 residents. Findings Include: The admission Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #1 carried the diagnoses of congestive heart failure, diabetes, mitral and aortic valve stenosis and venous insufficiency. The MDS indicated the resident's Brief Interview for Mental Status (BIMS) score was 99 indicating the resident was unable to complete the interview and had severely impaired decision making. Resident #1 was dependent on staff for toileting, bathing, personal hygiene and transfers and required set up assistance with eating. The resident received anti anxiety, antidepressant, diuretic, opioid, and hypoglycemic medications during the observation period. She received oxygen therapy and was under hospice care. The Care Plan dated 8/5/24 indicated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-02 · tag F0642 — isolated
    Ensure a qualified health professional conducts resident assessments.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, staff interview and policy review, the facility failed to ensure physician orders were followed and documented appropriately and accurately for 2 of 4 residents reviewed (Resident #2 and #8). The facility reported a census of 67 residents. Findings include: 1. The Annual Minimum Data Set (MDS) assessment dated [DATE] documented Resident #8 had diagnoses including chronic obstructive pulmonary disease, acute and chronic respiratory failure, obstructive sleep apnea, schizoaffective disorder, anxiety and morbid obesity. The MDS indicated the resident's Brief Interview for Mental Status (BIMS) score was 10 which indicated moderate cognitive impairment. The resident required set up or clean up assistance with eating, toileting, and personal hygiene, moderate staff assistance with bathing and was independent with transfers. Resident #8 experienced shortness of breath with exertion, when sitting at rest and when lying flat and utilized oxygen therapy. The Medication Administration…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-02 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review, staff interview, and policy review the facility failed to ensure physician's orders were followed for 2 of 3 residents reviewed (#2, #10). The facility identified a census of 67 residents. Findings include: 1) The Quarterly Minimum Data Set (MDS) for Resident #10 dated 9/12/24 revealed a Brief Interview for Mental Status (BIMS) score could not be obtained but indicated the resident was rarely or never understood. It included diagnoses of anemia, hyponatremia (low blood sodium), non-Alzheimer's Dementia, Transient Ischemic Attack (TIA-brief blockage of blood flow to the brain), metabolic encephalopathy (brain dysfunction caused by a chemical imbalance in the blood), and electrolyte imbalances. It revealed the resident was usually understood with difficulty communicating some words or finishing thoughts and was dependent for all levels of Activities of Daily Living (ADLs). The Care Plan indicated the resident desired to be a full-code and was dependent on staff for cognitive stimulation. It also directed staff to engage the resident in simple,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-02 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical record review, staff interview, and policy review, the facility failed to provide treatment and services to promote the healing of a pressure ulcer for 1 of 3 residents reviewed (#4). The facility reported a census of 67 residents. Findings include: The Minimum Data Set (MDS) for Resident #4 dated 8/05/24 indicated a Brief Interview for Mental Status (BIMS) score of 15 out of 15 which indicated completely intact cognition. It included diagnoses of neurogenic bladder (uncontrolled bladder due to nerve damage), hip and other fractures, traumatic brain injury (TBI), and a pressure ulcer. It also revealed the resident required setup assistance with eating, supervision with oral and personal hygiene, moderate assistance with upper body dressing, and was dependent with all other activities of daily living (ADLs). It further indicated he received nonsurgical dressings. The Care Plan dated 9/08/24 directed staff to change the wound vac to the right ischium (the lower back part of the hip)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-02 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, staff interview and policy review, the facility failed to ensure oxygen was available to a resident requiring the use of oxygen for 1 of 3 residents reviewed (Resident #9). The facility reported a census of 67 residents. Findings include: 1) Observation on 9/26/24 at 2:40 PM revealed the Resident #9 resting in wheelchair in lounge, no date on tubing, portable oxygen tank noted completely empty and on 3 liters. The Staff E, Certified Medication Aide (CMA) assessed the pulse ox-noted 85-89%-oxygen tank is empty, checked the nasal cannula for air flow-none noted, looked at the gauge on the portable oxygen tank, noted the tank is empty, asked staff to get a portable oxygen tank, the Assistant Director of Nursing (ADON) obtained the portable oxygen tank, noted the oxygen tank empty, and proceed to switch the tanks, and assessed the pulse ox-noted 95% on 3 liters. Observation on 9/30/24 at 11:26 AM revealed the Resident #9 sitting in wheelchair with visitor in lounge, noted portable oxygen tank gauge at beginning of red-revealed need for refill tank,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-02 · tag F0726 — failed to have competent, trained nursing staff — isolated
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident and family interviews, staff interviews, record review, and policy review, the facility failed to maintain competent staff to appropriately perform an enema on a resident (#5) and provide wound vacuum care for 1 resident (#4). The facility reported a census of 67 residents. Findings include: 1) On 9/23/24 at 12:30 pm, Resident #10 reported Staff F, Licensed Practical Nurse (LPN) performed his bowel enema roughly on 9/18/24 and he experienced rectal bleeding afterward. On 9/23/24 at 1:30 pm, the Assistant Director of Nursing (ADON) performed the resident's enema. He was observed providing digital anal stimulation prior to inserting the enema wand into the resident's rectum. On 9/23/24 at 2:00 pm, the resident's relative stated she informed Staff F that she was performing the procedure incorrectly when she noticed Staff F attempted to insert the enema wand into Resident #10's rectum without the resident properly positioned in the shower chair and no visual confirmation of rectum location. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-02 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, staff interviews, and policy review, the facility failed to properly secure medications from unauthorized access for two of two medication carts observed. The facility reported a census of 67 residents. Findings include: 1) On 9/24/24 at 9:10 am, the Side 2 (200 resident hall) medication cart was observed unlocked with no staff present. Staff A, Certified Medication Aide (CMA) stated he left the cart unlocked by mistake. 2) On 9/24/24 at 12:08 PM, the Side 1 (100 resident hall) medication cart was observed unlocked. There were 8 residents sitting in the dining room and no medication authorized staff was present. Staff B, Certified Medication Aide (CMA) stated it is not customary to leave the medication cart unlocked when staff are away from the cart. A policy titled Medication & Treatment Carts revised 8/01/24 indicated the medication and treatment carts are to be locked at all times when not in use. It also directed staff the cart must remain in line of sight when it is not locked and to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-12 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interview and policy review, the facility failed to refer two residents (Residents #29 and #36) with a Level I Preadmission Screening and Resident Review (PASRR) with a previously unknown serious mental disorder for evaluation of a Level II PASRR at the time the diagnosis was known to the facility for 2 of 4 residents reviewed for PASRR. The facility reported a census of 60. Findings include: 1. The Quarterly Minimum Data Set (MDS), dated [DATE], documented Resident #29 had a Brief Interview for Mental Status (BIMS) of 11, which indicated moderate cognitive impairment. The MDS further documented the resident to have diagnoses to include traumatic brain dysfunction, non Alzheimer's dementia, anxiety disorder, depression, paranoid personality disorder and psychotic disorder. A Preadmission Screening and Resident Review (PASRR) for Level I dated 11/30/22, documented the primary diagnoses as anxiety disorder and depression. The PASRR documented the resident was on Lexapro. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-12 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on family interview, staff interview, and facility training material the facility failed to include the resident representative in the care plan participation conference for one (Resident #33) of fourteen residents reviewed. The facility reported a census of 60 residents. Findings include: 1. A admission Minimum Data Set (MDS) assessment dated [DATE] for Resident #33, documented resident admitted on [DATE] and a Brief Interview for Mental Status (BIMS) score of 7 which indicated severe cognitive impairment. The Clinical Resident Profile for Resident #33 revealed a family member as Power of Attorney (POA) for care, financial and healthcare for the resident, as well as the care conference person and responsible party. During an interview 7/8/24 at 2:13 PM, the family member who is POA, responsible party and care conference person reported never being invited to or attending a care conference for Resident #33 to discuss plan of care. Review of the Electronic Health Record (EHR) for the Resident #33 lacked…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-12 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview, family interview, staff interview, record review and policy review, the facility failed to provide necessary services to maintain grooming for nail care for 2 of 2 residents (Residents #33 and #57) reviewed for Activities of Daily Living (ADL). The facility reported a census of 60 residents. Findings include: 1. A admission Minimum Data Set (MDS) assessment dated [DATE] for Resident #33, documented a Brief Interview for Mental Status (BIMS) score of 7, which indicated severe cognitive impairment. The MDS further documented the resident had diagnoses to include progressive neurological conditions, osteoporosis, Alzheimer's disease and non-Alzheimer's dementia. The Care Plan for Resident #33, with a revision date of 6/11/24, documented under the focus area an ADL self-care performance deficit related to dementia and limited mobility. The intervention and task section instructed staff to offer bathing/showering twice weekly, and as necessary, check nail length and trim and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-06-03 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, policy review, and staff interview, the facility failed to ensure bathroom surfaces were clean and tile in good repair for 4 of 4 resident bathrooms observed. The facility reported a census of 59 residents. Findings include: Observation of sampled resident bathrooms revealed the following concerns: On 5/30/24 at 9:03 a.m. the bathroom of room [ROOM NUMBER], occupied by Resident #3, was missing a tile on the back wall and had a black substance covering the edges of the tiles. On 5/30/24 at 9:10 a.m., the bathroom of room [ROOM NUMBER], occupied by Resident's #4 and #6, had a missing tile on the back wall with a black substance on the walls and built-up in the corners of the room. On 5/30/24 at 9:30 a.m., the bathroom of room [ROOM NUMBER], occupied by Resident #1 had a brown substance on the hinges of the toilet seat and on the outside of the toilet. On 6/3/24 at 3:54 p.m., the Director of Nursing stated bathrooms should be free of black substances and tiles should be in good shape. On…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-03 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review, policy review, and staff and resident interview, the facility failed to notify the family of a resident's change in condition for 1 of 3 residents reviewed for assessment(Resident #1). The facility reported a census of 59 residents. Findings include: The Quarterly Minimum Data Set(MDS) assessment tool, dated 4/16/24, listed diagnoses for Resident #1 (R#1) which included acute respiratory failure with hypoxia (a low amount of oxygen in the blood), heart failure, and diabetes (a disease which caused abnormal blood sugars). The MDS listed the resident's Brief Interview for Mental Status(BIMS) score as 15 out of 15, indicating intact cognition. A 4/16/24 11:12 a.m. Nurses Note stated the resident reported that yesterday he bumped his shoulder while out on transport and was now having pain in his right shoulder. The facility lacked documentation of resident representative notification of the incident. On 5/30/24 at 8:29 a.m., via phone, the resident's representative stated R#1 was in the van and the driver stopped suddenly, and the brake did not work so…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-03 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review, policy review, and staff and resident interview, the facility failed to follow professional standards by failing to carry out leg wraps as ordered, failing to ensure a resident received a meal in a timely manner after receiving insulin (an injectable medication used to treat diabetes), and failing to ensure the provision of audiology (the medical specialty which treated disorders of the ear) services for 1 of 3 residents reviewed for professional standards (Resident #1). The facility reported a census of 59 residents. Findings include: The Quarterly Minimum Data Set (MDS) assessment tool, dated 4/16/24, listed diagnoses for Resident #1 which included acute respiratory failure with hypoxia (a low amount of oxygen in the blood), heart failure, and diabetes (a disease which caused alterations in blood sugars). The MDS listed the resident's Brief Interview for Mental Status(BIMS) score as 15 out of 15, indicating intact cognition. a. An 11/27/23 Care Plan entry stated the resident had the potential for impaired circulation and dependent edema(swelling…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-03 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review, policy review, and staff and resident interview, the facility failed to ensure a resident was secured in a van during transport causing the resident to bump his shoulder during the ride for 1 of 3 resident's reviewed for supervision(Resident #1). The facility reported a census of 59 residents. Findings include: The Quarterly Minimum Data Set (MDS) assessment tool, dated 4/16/24, listed diagnoses for Resident #1 which included acute respiratory failure with hypoxia (a low amount of oxygen in the blood), heart failure, and diabetes (a disease which caused abnormal blood sugars). The MDS listed the resident's Brief Interview for Mental Status(BIMS) score as 15 out of 15, indicating intact cognition. A 4/16/24 Nurses Note stated the resident reported that yesterday he bumped his shoulder while out on transport and was now having pain in his right shoulder. On 5/30/24 at 8:29 a.m., via phone, the resident's representative stated he was in the van and the driver stopped suddenly and the brake did not work so he went forward suddenly because he was not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-03-11 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, resident and staff interviews, record review and policy review, the facility failed to provide safe mechanical lift transfers for 2 of 3 residents reviewed (Residents #1 and #5). The facility failed to transfer residents safely by locking the lift wheels while raising the resident. The mechanical lift recommendations and warning sign posted on the lift stated that the wheels must remain unlocked during transfers. If the wheels are in the locked position it can affect stabilization during the lift procedure. The facility identified a census of 62 residents. Findings include: 1. Resident #1's Minimum Data Set (MDS) assessment dated [DATE] identified a Brief Interview for Mental Status (BIMS) score of 10, indicating moderately impaired cognition. The MDS indicated Resident #1 was dependent for transfer. The MDS included diagnoses of bipolar disorder, Schizophrenia, dependence on wheelchair, abnormalities of gait and mobility. The Care Plan initiated 5/13/16 and a revision date of 4/12/23,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-11 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review, facility policy review resident interview and staff interview, the facility failed to follow physician orders as directed for 1 of 4 residents reviewed (Resident #4). Medications for Resident #4 were omitted without physician notification. The facility reported a census of 62 residents. Findings include: The Minimum Data Set (MDS) assessment for Resident #4 dated 12/21/23 included diagnoses of diabetes mellitus, non-Alzheimer's dementia, depression, bipolar disorder, and obstructive sleep apnea. The MDS documented the resident required moderate assistance for toileting and supervision for bed mobility and transfers, and set up assistance for eating. The MDS identified a Brief Interview for Mental Status (BIMS) score of 15 indicating intact cognition. The Care Plan dated 12/20/21 with a revision dated of 7/7/23, revealed a focus area for diabetes mellitus and an intervention to administer diabetes medication as ordered by the doctor and to monitor/document for side effects and effectiveness. Review of the Medication Administration Record (MAR) for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-09-07 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, observations, resident interview and staff interviews, the facility failed to accommodate residents needs with assurance of accessibility to call lights within resident's reach and provision of appropriate and adaptive equipment for 1 of 1 residents reviewed (Resident #33). The facility reported a census of 59. Findings include: The Minimum Data Set (MDS) dated [DATE] identified Resident #33 had a Brief Interview for Mental Status (BIMS) score of 3 out of 15 indicating severe cognitive impairment. The MDS reflected diagnoses including medically complex conditions, aphasia and Schizophrenia. The MDS coded a functional limitation in range of motion on both sides of the upper extremity (shoulder, elbow, wrist, hand). The Care Plan for Resident #33, revised 7/15/22 reflected a focus area of activities of daily living (ADL). The focus area documented Resident #33 had an ADL self care performance deficit related to stroke and quadriplegia. The Care Plan directed the resident had…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-09-07 · tag F0623 — isolated
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and staff interview, the facility failed to notify the Long Term Care Ombudsman for 1 of 1 residents who transferred to the hospital (Resident #47). The facility reported a census of 59 residents. Findings include: The Minimum Data Set (MDS) dated [DATE] for Resident #47 documented diagnoses to include medically complex conditions, anemia and cirrhosis of the liver. The MDS documented a Brief Interview for Mental Status (BIMS) score of 12 out of 15, indicating moderate cognitive impairment. The MDS dated [DATE] documented Resident #47 had an unplanned discharge to an acute care hospital with a return anticipated. The MDS dated [DATE] documented Resident #47 re-entered the facility 8/14/23. The Progress Notes for Resident #47 revealed the resident transferred to the hospital on 7/24/23 and returned to the facility on 8/14/23. On 9/6/23 at 2:30 pm, the Administrator confirmed the facility did not notify the Ombudsman of the transfer to the hospital for Resident #47. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-07 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review and staff interview, the facility failed to refer one of three residents (Resident #18) with a negative Level I result for the Pre-admission Screening and Resident Review (PASRR), who had a possible serious Mental Disorder, Intellectual Disability, or other related condition, to the appropriate state-designated authority for Level II PASRR evaluation and determination. The facility reported a census of 59. Findings include: The Minimum Data Set (MDS) for Resident #18, dated 6/23/23 identified a Brief Interview for Mental Status (BIMS) score of 15 out of 15 which indicated cognition intact. The MDS documented diagnoses that included anxiety disorder, depression and schizophrenia/schizoaffective disorder. The Care Plan of Resident #18 identified focus areas of use of anti-anxiety, antidepressant and antipsychotic drugs due to schizoaffective disorder. These focus areas were dated 5/31/23. The PASRR dated 9/21/17 documented the resident had no diagnosis of schizophrenia or schizoaffective disorder. The Medical Diagnosis portion of the Electronic Health…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-07 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review, staff interviews and facility policy review, the facility failed to revise the comprehensive care plan to accurately reflect status of 1 of 18 residents reviewed (Resident #18). The facility reported a census of 59. Findings include: The Minimum Data Set (MDS) for Resident #18, dated 6/23/23 identified a Brief Interview for Mental Status (BIMS) score of 15 out of 15 which indicated cognition intact. The MDS documented diagnoses that included anxiety disorder, depression and schizophrenia/schizoaffective disorder. The Medical Diagnosis portion of the Electronic Health Record (EHR) documented the diagnosis of schizoaffective disorder was added as an active diagnosis on 4/8/19. The Care Plan of Resident #18, identified focus areas of using anti-anxiety, antidepressant and antipsycotic drugs due to schizoaffective disorder. These focus areas were dated 5/31/23. The Care Plan failed to have a focus area for mental illness to direct the staff of any specific needs to care for the resident's schizoaffective disorder. On 9/7/23 at 2:12 pm, the MDS…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-07 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, family interview and staff interviews the facility failed to provide restorative therapy to 1 of 3 residents reviewed for limited range of motion (Resident #43). Findings include: The Minimum Data Set (MDS) dated [DATE] of Resident #43 documented an admission date of 9/15/22. The MDS documented diagnoses that included stroke and hemiplegia (paralysis of one side of the body). The MDS revealed the resident totally dependent upon staff physical assistance for bed mobility, transfer, locomotion, dressing, eating, toilet use and personal hygiene. The MDS coded a functional limitation in range of motion (ROM) with impairment present on one side of the resident's body in both the upper and lower extremities. The MDS reflected the resident received no physical, occupational or restorative therapy. The Care Plan reflected a focus area of ADL (Activities of Daily Living) self-care performance deficit due to hemiplegia and stroke, dated 10/17/22. The Care Plan directed the resident to be…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$252,963 in federal fines across 5 penalties. 1 Medicare payment denial on record.

  • $86,520 — penalty dated 2026-05-14
  • $85,810 — penalty dated 2024-10-02
  • $25,454 — penalty dated 2024-08-29
  • $26,374 — penalty dated 2024-07-12
  • $28,805 — penalty dated 2024-04-19
  • Medicare payment denial — starting 2024-05-28 for 17 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to THE ENSIGN GROUP — 342 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 53.2-2.2 vs chain
Health inspection 1 of 52.8-1.8 vs chain
Staffing 1 of 52.7-1.7 vs chain
Quality measures 3 of 54.4-1.4 vs chain
The other 341 homes this chain runs (chain average 3.2★, per CMS)
1 of 5Aspen Health And WellnessOverland Park, KS 1 of 5Bennett Hills Rehabilitation and Care CenterGooding, ID 1 of 5Broadway By The SeaLong Beach, CA 1 of 5Chatsworth Park Health Care CenterChatsworth, CA 1 of 5Clarion Wellness and Rehabilitation CenterClarion, IA 1 of 5Colonial Manor of RandolphRandolph, NE 1 of 5Durango Health And RehabilitationDurango, CO 1 of 5Fort Dodge Health and RehabilitationFort Dodge, IA 1 of 5Hearthstone Health And RehabilitationSparks, NV 1 of 5Heritage Gardens Rehabilitation and HealthcareCarrollton, TX 1 of 5Hillcrest Health Care CenterHawarden, IA 1 of 5Lake Village Nursing And Rehabilitation CenterLewisville, TX 1 of 5Lakeside Rehabilitation and Care CenterCoeur d'Alene, ID 1 of 5Legend Oaks Healthcare And Rehabilitation - NorthAustin, TX 1 of 5Legend Oaks Healthcare And Rehabilitation - WaxahaWaxahachie, TX 1 of 5Legend Oaks Healthcare and Rehabilitation - Fort WKeller, TX 1 of 5Madera Post Acute CenterEl Monte, CA 1 of 5Medallion Post Acute RehabilitationColorado Springs, CO 1 of 5Mesquite Post Acute CareLubbock, TX 1 of 5Millbrook Healthcare and Rehabilitation CenterLancaster, TX 1 of 5Misty Willow Healthcare and Rehabilitation CenterHouston, TX 1 of 5New Orange HillsOrange, CA 1 of 5Northeast Rehabilitation and Healthcare CenterSan Antonio, TX 1 of 5Northgate PlazaIrving, TX 1 of 5Oak View Health And RehabilitationConway, SC 1 of 5Oakwood Care And RehabilitationLakewood, CO 1 of 5Omaha Nursing and Rehabilitation CenterOmaha, NE 1 of 5Onion Creek Nursing and Rehabilitation CenterAustin, TX 1 of 5Park Manor Bee CaveBee Cave, TX 1 of 5Pelican Pointe Health And Rehabilitation CenterWindsor, CO 1 of 5Premier Care Center For Palm SpringsPalm Springs, CA 1 of 5Provo Rehabilitation and NursingProvo, UT 1 of 5Rock Canyon Respiratory And Rehabilitation CenterPueblo, CO 1 of 5Rosewood Rehabilitation CenterReno, NV 1 of 5San Marcos Rehabilitation and Healthcare CenterSan Marcos, TX 1 of 5Sonterra Health CenterSan Antonio, TX 1 of 5SouthlandNorwalk, CA 1 of 5Southland Rehabilitation And Healthcare CenterLufkin, TX 1 of 5Spencer Post Acute Rehabilitation CenterSpencer, IA 1 of 5St. Joseph's Rehabilitation and Care CenterNorfolk, NE

Showing 40 of 341; lowest-rated first.

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleSince
GATEWAY HEALTHCARE LLCOrganizationDIRECT OWNERSHIP INTERESTsince 04/17/2024
THE ENSIGN GROUP INCOrganizationINDIRECT OWNERSHIP INTEREST; ADP OF THE SNFsince 04/17/2025
BURNAM, SOONIndividualMANAGING CONTROL - GOVERNING BODY; CORPORATE OFFICERsince 04/17/2024
OCONNER, MICHAELIndividualMANAGING CONTROL - GOVERNING BODY; ADP OF THE SNFsince 04/20/2025
TIMM, DIRKIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 06/05/2025
JORGENSEN, DAVIDIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 06/02/2025
KEETCH, CHADIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 06/02/2025
PORT, BARRYIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 06/05/2025
ENSIGN SERVICES INCOrganizationADP OF THE SNFsince 08/01/2024
SKYWALK HEALTH HOLDINGS LLCOrganizationADP OF THE SNFsince 08/01/2024
STANDARD BEARER HEALTHCARE OP, LPOrganizationADP OF THE SNFsince 08/01/2024

CMS files one row per role, so the 16 rows in the source record cover these 11 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

5 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$6.6M
Net patient revenuemost recent cost report
-16.9%
Operating marginrevenue minus expenses
$429K
Related-party expense6% of expenses
Who pays — share of resident-days
Medicaid 69%Medicare 5%Other / private 26%

This home reported $429K paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$335per resident / day
operating cost
$10,190per month
≈ monthly operating cost
$287per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in IA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Iowa Medicaid page.

Typical monthly cost in Iowa
$9,277/mo
Nursing home (semi-private)
$10,038/mo
Nursing home (private)
$5,381/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 165175. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-06-10, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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