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New Orange Hills

5017 E. Chapman Avenue, Orange, CA 92869 · For profit - Corporation · 145 certified beds · (714) 997-7090 Medicare & Medicaid certified

Call the home — (714) 997-7090 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse-prevention, restraint, or reporting citations — no harm found (F0605, F0610) — most recent Feb 2026Behavioral-health or dementia-care citation — no harm found (F0758)1 actual-harm citation$8,278 in federal fines1 Medicare payment denial
Insights

The public record raises real questions here. Weigh the concerns below carefully.

Worth asking about
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0605, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has 1 actual-harm citation
  • a high number of inspection citations overall (82) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $8,278 in federal fines (most recent 2025-11-10)
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its independent health-inspection rating is low (2/5)
  • its payroll-based staffing rating is low (1/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 1 of 5
Quality measuresSelf-reported by the facility 4 of 5

Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★ 2/5 CMS
Urgent care / clinic
4010 E Chapman Ave · (888) 499-9303 · Call to confirm hours
Pharmacy
4637 E Chapman Ave · (714) 639-2540 · Call to confirm hours
Grocery
125 N Rancho Santiago Blvd · (714) 771-5527 · Call to confirm hours
Park
5338 E Chapman Ave · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 4 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 1 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased4.0%10.2%15.4%better
Long-stay residents who lose too much weight2.5%4.0%5.4%better
Long-stay residents with a catheter left in their bladder0.3%0.8%0.9%better
Long-stay residents with a urinary tract infection0.0%1.2%2.0%better
Long-stay residents with depressive symptoms13.0%7.3%6.5%worse
Long-stay residents who were physically restrained2.8%0.4%0.1%worse than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury0.7%1.6%3.3%better than state — see note marked double-dagger below the table
Long-stay residents whose ability to walk worsened9.3%9.8%16.1%better
Long-stay residents on antianxiety or hypnotic medication20.3%13.7%18.9%typical
Long-stay residents given the seasonal flu vaccine97.6%98.2%95.3%typical
Long-stay residents with pressure ulcers4.2%4.3%4.7%better
Long-stay residents with worsening bladder/bowel control18.9%10.2%21.2%worse than state — see note marked double-dagger below the table
Long-stay residents who got an antipsychotic medication — see the note below the table7.9%12.0%17.1%better
Short-stay residents who newly got an antipsychotic medication1.2%1.5%1.4%better
Short-stay residents given the seasonal flu vaccine88.1%93.2%79.4%better
Short-stay residents rehospitalized after admission24.0%23.0%22.6%typical
Short-stay residents with an outpatient ER visit17.2%11.2%12.0%worse
Long-stay hospitalizations per 1,000 resident days1.412.251.67better
Long-stay outpatient ER visits per 1,000 resident days1.041.571.80better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

42.8% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 87 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

42.8%U.S. median 51.5%
Got home and stayed home
12.9%U.S. median 10.7%
Went back to hospital
42.0%U.S. median 56.6%
Met the expected recovery
0.50U.S. median 0.31
Therapy hours / resident / day
0.27hours / resident / day
Physical therapy
0.19hours / resident / day
Occupational therapy
0.04hours / resident / day
Speech therapy

Met the expected recovery: 42.0% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 50 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.50 therapist hours per resident per day in 2026Q1 — more than 81% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 20% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF42.8%CMS range 34.6–53.951.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF12.9%CMS range 9.8–18.810.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge42.0%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge34.0%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge38.0%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting98.5%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened2.6%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization9.1%CMS range 5.8–12.67.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.401.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.51
RN hours/ resident / day
2.13
LPN hours/ resident / day
2.39
Aide hours/ resident / day
5.03
Total nurse hours/ resident / day
0.36
RN hoursweekends
Total nursing turnover
RN turnover

How full it usually is: this home is certified for 145 beds and averages 136.6 residents a day — about 94% occupied, or roughly 8 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 5.03 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.51 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.39 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 4.55 hrs/resident/day on weekends vs 5.23 on weekdays — 13% thinner on weekends. RN hours go from 0.57 to 0.36 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

20
deficiencies at the latest standard inspection (2026-02-18)
20
at the previous standard inspection (2024-11-15)

Deficiencies are unchanged from the previous inspection. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

82 citations, most serious first. The 11 most serious are shown; the remaining 71 are one tap away and print in full.

  • Actual harm · Gcited before2025-11-10 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, facility document review, and facility P&P review, the facility failed to provide the necessary care and services to prevent accidents for one of three sampled residents (Resident 1). * The facility failed to ensure Residents 1's bed was in a low position as per the resident's care plan. Resident 1 fell from the bed and sustained a fracture on left lower leg. This failure contributed in Resident 1 sustaining serious injuries from fall and suffering from pain.Findings: According to the National Institute of Health publication titled Biomechanical Evaluation of Injury Severity Associated with Patients Falls from Bed published on 11/15/2008, showed falling from a high bed is dangerous, with potential effects ranging from sprains to severe injuries like fractures, concussions, traumatic brain injuries, and spinal cord injuries. The risk and severity of injury increase with the height of the bed and the hardness of the landing surface. Risk factors included the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-02-18 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and medical record review, the facility failed to develop and/or implement the comprehensive care plans for two of 27 sampled residents (Residents 4 and 99) and three nonsampled residents (Residents 35, 118, and 124). * The facility failed to develop a care plan for Resident 118's use of buspirone HCl (an anxiety medication) and include the specific targeted behaviors in the care plan interventions for Resident 118's use of psychotropic medications. * The facility failed to implement the care plan intervention for Resident 99's bladder incontinence. * The facility failed to develop a care plan interventions to address when Resident 4 and 124 have tremors or was moving while being shaved during showers. * The facility failed to develop a care plan to address Resident 35's toenails. These failures posed the risk of not providing the residents' individualized, person-centered care and not meeting the residents' needs. Findings: Review of the facility's P&P titled Care Planning…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-02-18 · tag F0695 — failed to provide proper breathing / tracheostomy care — pattern
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, medical record reviews, and facility P&P review, the facility failed to provide the necessary respiratory care services for three sampled residents (Residents 23, 49, and 55) and two nonsampled resident (Residents 25 and 64) reviewed for respiratory care. * The facility failed to ensure Resident 23 was administered with oxygen as ordered by the physician. * The facility failed to notify the physician and hospice care when Resident 49 was not provided the BiPAP machine nightly as ordered due to a missing piece of the BiPAP mask. * The facility failed to ensure Resident 25's nasal cannula was stored in a sanitary condition when not in use. *The facility failed to ensure Resident 64's nasal cannula was stored in a sanitary condition. * The facility failed to ensure Resident 55 was not left unattended during administration of albuterol treatment (bronchodilator medication). These failures had the potential to affect the respiratory health and well-being of the residents in the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-02-18 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, facility document review, and facility P&P review, the facility failed to ensure the sanitary requirements were met in the kitchen. * The facility failed to ensure the kitchen utensils had a smooth cleanable surface and in good condition. * The facility failed to ensure the yellow cutting board used for cutting cooked meat, poultry, and fish was kept in a sanitary condition and with cleanable surface. * The facility failed to ensure the lid for the heavy-duty blenders used for pureed preparation was free from dust. * The facility failed to ensure the storage racks in the dry storage room were free from dust. * The facility failed to ensure the scoops used for food portioning and measuring cups were air dried prior to storing. * The facility failed to ensure the can opener was free from rust-like residue. * The facility failed to ensure the lids of the dry food storage containers were free from dust. * The facility failed to ensure the kitchen utensils were clean and free of food particles or residue. * The facility failed to ensure the floor drain…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-02-18 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, facility document review, and facility P&P review, the facility failed to implement the infection control practices designed to provide the safe and sanitary environment and help prevent the development and transmission of diseases and infections. * The facility failed to implement the infection control surveillance program for the months of July 2025 through January 2026. The facility conducted surveillance of resident infections only when the residents were prescribed antimicrobial medications and/or if the residents were diagnosed with an infection. The facility failed to determine whether the residents who exhibited signs and symptoms of infection and were not prescribed antimicrobial medications or had not been diagnosed with an infection, met the facility's criteria for infection utilizing McGeer's Criteria. The facility failed to include these residents in the facility's infection control surveillance program. * The facility failed to ensure the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-18 · tag F0554 — isolated
    Allow residents to self-administer drugs if determined clinically appropriate.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to ensure one sampled resident (Resident 81) and two non-sampled residents (Resident 41 and 130) were assessed, had a care plan and a physician's order to self-administer the medications. * A ketoconazole (antifungal medication) cream was observed on top of Resident 81's bedside drawer. There were no assessment, care plan or physician's order to self-administer the medication. * A bottle of Hydrogen Peroxide (antiseptic solution ) topical solution and a jar of Desitin (anti rash medication) maximum strength was observed on top of Resident 41's night stand. There were no assessment, care plan or physician's order to self-administer the medication. * A Debrox earwax removal aid was observed on top of Resident 130's nightstand. There were no assessment, care plan or physician's order to self-administer the medication. These failures had the potential for the residents to administer the medication inaccurately and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-18 · tag F0583 — failed to protect personal privacy — isolated
    Keep residents' personal and medical records private and confidential.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, facility record review, and facility P&P review, the facility failed to provide privacy to two non- sampled residents (Resident 56 and 129). * The facility failed to ensure the privacy curtain was completely closed while providing care for Residents 56 and 129. These failures posed the risk of exposing the resident's body to other residents, staff and visitors, and had the potential to negatively affect the resident's well-being. Findings: Review of the facility's P&P titled Resident Rights dated 11/2021 showed residents shall be examined and treated in a manner that maintains the privacy of their bodies. A closed door or drawn curtain shields the resident from passers- by. Review of the facility's undated P&P titled Suctioning Via Tracheostomy Tube Using an Inline (Closed System) Catheter (undated) showed to provide the resident privacy during the procedure. Review of the facility's undated P&P titled Tracheostomy Care (undated) showed to provide resident privacy during the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-18 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to provide a homelike environment for two of 27 sampled residents (Residents 55 and 132) and one nonsampled resident (Resident 79). * Stack of mattresses, boxes, and other miscellaneous items were stored outside; however, the items could be seen from Resident 55's window and were visible from the hallway. * Stack of wooden boards and orange traffic cones were stored outside; however, the items could be seen from Resident 79's window and were visible from the hallway. * Resident 132's room was not thoroughly cleaned. These failures had the potential for the residents to not have a home-like environment that could negatively affect the resident's well-being. Findings: 1. On 2/11/2026 1250 hours, anobservation was conducted in the hallway outside Resident 55's room. A stack of mattresses, boxes, and other miscellaneous items could be seen outside Resident 55's window and were visible from the hallway. Resident 55 was observed glancing outside the window facing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-18 · tag F0605 — failed to not use drugs as a restraint — isolated
    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to ensure the residents were free from unnecessary medications for one of five sampled residents (Resident 118) reviewed for unnecessary medications. * The facility failed to ensure Resident 118 had appropriate targeted behaviors and a documented clinical rationale for the continued use PRN Ativan use. In addition, monthly psychotropic medication behavior summaries were incomplete for bupropion HCl, olanzapine, paroxetine HCl, and not completed for Ativan and buspirone HCl. This failure had the potential for the resident to receive unnecessary medication, as well as an undesirable outcome.Findings: Review of the facility's P&P titled Psychotropic Drug Use revised August 2017 showed PRN psychotropic medication orders are limited to 14 days unless the prescriber documents a clinical rationale in the resident's medical record for continued use. Medical record review for Resident 118 was initiated on 2/11/26. Resident 118 was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-18 · tag F0687 — failed to care for feet properly — isolated
    Provide appropriate foot care.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and medical record review, the facility failed to provide foot care for one of non-sampled resident (Resident 35). * Resident 35's toenails were long and had brown discoloration. This failure posed the risk of further deterioration to Resident 35's toenails. Findings: On 2/13/26 at 1533 hours, Resident 35 was observed in bed with Resident 35's responsible party (Responsible Party 1) at bedside. Responsible Party 1 verbalized concerns with Resident 35's toenails not being cared for. Resident 35's first digit toenail was observed extended beyond the tip of the toes. Responsible Party 1 granted permission for a focused body check for Resident 35 to be conducted with the nursing staff. On 2/13/26 at 1545 hours, a body check for Resident 35 was conducted with LVN 14 and CNA 6. Resident 35's toenails were observed with brown discoloration and his first digit toenail was extended approximately one half inch beyond the resident's tip of the toe. LVN 14 verified the finding. LVN 14 stated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-18 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to provide the appropriate care and services for the use of an indwelling urinary catheter for one of three final sampled residents (Resident 15) reviewed for indwelling urinary catheter care. * Resident 15's indwelling urinary catheter was observed to be cloudy and had a lot of sediments in the tubing. In addition, the indwelling urinary catheter had no label when the drainage bag was changed. This failure had the potential for the resident to develop complications associated with the use of indwelling urinary catheter.Findings: Review of the facility's P&P titled Indwelling Catheter Care revised 6/2025 showed the facility will provide each resident with indwelling catheter care daily and as needed. On 2/11/26 at 0937 hours, Resident 15 was observed to have an indwelling urinary catheter connected to a urinary drainage bag placed at the side of the bed. The indwelling urinary catheter was observed to be cloudy…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
Show the remaining 71 citations
  • Potential for harm · Dcited before2026-02-18 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility document review, the facility failed to ensure necessary care and services related to GT feeding were provided for two of two final sampled residents (Residents 2 and 144) and one nonsampled resident (Resident 30) reviewed for tube feedings. * The facility failed to ensure Resident 2 was administered the water flush via GT at the correct rate according to the physician's orders. * The facility failed to ensure Resident 30 was administered the enteral feeding via GT at the correct rate according to the physician's orders. * The facility failed to ensure Resident 144's HOB was elevated at least 30 degrees or greater during the enteral feeding to reduce the risk of aspiration. In addition, the failed to failed to ensure the GT residual monitoring was accurately documented. These failures posed the risk for complications related to use of the GT.Findings: 1. On 2/11/26 at 0930 hours, during the initial tour of the facility, Resident 2's GT feeding…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-18 · tag F0726 — failed to have competent, trained nursing staff — isolated
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and facility document review, the facility failed to ensure the facility staff (CNAs 7 and 8) were competent in providing the necessary care and services to the residents who needed to be shaved. * The facility failed to ensure CNAs 7 and 8 had completed the skills competencies on how to shave the residents with episodes of spasms. This failure resulted in residents' to have cuts to their chins and posed the risk of further injury to the residents. Findings: 1. On 2/13/26 at 1013 hours, an observation was conducted for Resident 4. Resident 4 was observed with multiple surficial cuts to his chin. On 2/13/26 at 1030 hours, an observation and concurrent interview was conducted with LVN 14. When asked about the cuts to Resident 4's chin, LVN 14 verbalized the cuts occurred while the resident was being shaved. Medical record for Resident 4 was initiated on 2/13/26. Resident 4 was readmitted to the facility on [DATE]. Review of Resident 4's H&P examination dated 12/13/25, showed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-18 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record, facility record review, and facility P&P review, the facility failed to provide the necessary pharmaceutical services for one of six nonsampled residents (Resident 56) observed for medication administration. * The facility failed to ensure Resident 56's baclofen (a muscle relaxant) was administered as per the physician's order. This failure posed a risk for the resident to experience muscle spasms and could negatively affect the resident's well-being.Findings: Review of facility's P&P titled Guidelines for Medication Administration (undated) showed routinely scheduled medications will be administered at the times specified in the Standard Times for Medication Doses. Review of facility's document titled Medication Administration Times showed twice a day schedule was to begiven at 0900 and 1700 hours. Review of the facility's P&P titled Obtaining and Refilling Medications Policy dated 2/2017 showed: - it is the policy of the facility to obtain medications from new…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-18 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to follow-up on the consultant pharmacist's recommendations for one of five final sampled residents (Resident 118) investigated for unnecessary medications.* The consultant pharmacist's report for December 2025 showed a recommendation to update Resident 118's behaviors for PRN Ativan (a medication for anxiety) to include specific and quantifiable behaviors targeted. This failure resulted in the continued deficient practice of inappropriate behavior being targeted by Resident 118's psychotropic medication use. Findings: Review of the facility's P&P titled Medication Regimen Review (MRR) revised 8/2027 showed the consultant pharmacist will review residents' medical records monthly, irregularities will be documented and provided to the facility within seven working days. The report will be acted upon, and nursing personnel will provide a written response. Review of the Consultant Pharmacist's Medication Regimen Review for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-18 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and facility P&P review, the facility failed to ensure proper storage and disposal of medications for one of two medication storage rooms and three of five medication and treatment carts inspected for medication storage and labeling. * The facility failed to ensure medication storage room and carts were in a clean and sanitary condition. * The facility failed to ensure orally administered medications were stored separate from externally used medications. * The facility failed to ensure all medications and biologicals were not expired. These failures had the potential to negatively impact the residents well- being, the potential for the medications to lose stability and effectiveness, and unsafe administration of the medications and treatment. Findings: Review of the facility's P&P titled Medication Storage and Labeling (undated) showed the following:- all drugs will be labeled and stored in a manner consistent with manufacturer's published specifications, federal and state…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-18 · tag F0804 — failed to serve food at safe, palatable temperature — isolated
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and facility document review, the facility failed to ensure food served was palatable, attractive, and at a safe and appetizing temperature for 88 of 88 residents who received food prepared in the kitchen. * The cole slaw for residents on regular and puree diets was observed with ice in it. This failure had the potential for decreased meal intake which could result in weight loss, decreased nutritive value, and negatively impact the residents' quality of life for all 88 residents who received food prepared in the kitchen. Findings: Review of the facility's Order Listing Report for February 2026 showed a total of 88 residents received meals prepared in the facility's kitchen. On 2/12/26 at 1028 hours, a resident council meeting was conducted with multiple residents. During this meeting, Residents 1 and 2 verbalized the food was served cold and did not taste good. On 2/12/26 at 1135 hours, an observation of the meal tray service was conducted with the Dietary Supervisor. The kitchen staff were preparing beef stew and corn cole slaw. On 2/12/26 at 1244…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-18 · tag F0925 — failed to control pests — isolated
    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and facility document review, the facility failed to maintain an effective pest control program to prevent the presence of an insect in Resident 132's room. * An insect was found crawling near Resident 132's bed. This failure had the potential for pests to multiply, and the presence of pest associated germs.Findings: Medical record review for Resident 132 was initiated on 2/11/26. Resident 132 was admitted to the facility on [DATE]. Review of Resident 132's MDS assessment dated [DATE], showed Resident 132 was severely impaired and never/rarely made decisions. On 2/11/26 at 1107 hours, during the initial tour of the facility, an observation was conducted with LVN 15 and Consultant 3 inside Resident 132's room. An insect was observed crawling near Resident 132's bed. The insect crawled under Resident 132's bed and LVN 15 and Consultant 1 were able to secure the insect and remove it from Resident 132's room. On 2/11/26 at 1233 hours, an interview was conducted with the Maintenance…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-11-26 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to ensure quality care and services were provided for two of ten sampled residents (Residents 4 and 6). * The facility failed to ensure Resident 4 was monitored for the side effects and the effectiveness of the diabetic medication, and for signs and symptoms of hyperglycemia (high blood glucose). * The facility failed to ensure Resident 6's glucose monitoring was performed as ordered by the physician. These failures had the potential for the residents to not receive the necessary care and services to maintain their highest physical well-being.Findings: Review of the facility's P&P titled Guidelines for Medication Administration (undated) showed to observe the resident/patient for immediate reaction and any reactions that occur during the hours following administration. Record relevant and required information on the appropriate documentation record. Review of the facility's P&P titled Comprehensive Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-18 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and medical record review, the facility failed to ensure the necessary care and services were provided when monitoring the blood pressure for one of six sampled residents (Resident 2). * The facility failed to ensure Resident 2's blood pressure was monitored as per the physician's order. In addition, the facility failed to ensure the staff had used an approved device to monitor Resident 2's blood pressure. This failure posed the risk for the resident to have inaccurate blood pressure readings.Findings: On 9/18/25 at 1430 hours, an interview was conducted with Resident 2. Resident 2 verbalized his concern about the facility nurses using a wrist blood pressure machine to obtain his blood pressure readings. Resident 2 stated he did not want his blood pressure obtained with a wrist blood pressure machine because it was inaccurate and often gave a systolic blood pressure (SBP) reading of 99 mmHg. Resident 2 stated the nurses would have to retake his blood pressure five times before getting an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-06 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to establish and maintain the infection control program and practices designed to help prevent the development and transmission of diseases and infections for one of three sampled residents (Resident 3). * The facility failed to ensure the EBP was implemented for Resident 3. This failure had the potential risk for transmission of communicable diseases or organisms to residents in the facility.Findings: Review of the facility's P&P titled Infection Prevention and Control Program: Standard and Transmission Based Precautions dated 3/2024 showed EBP are used in conjunction with standard precautions and expand the use of PPE through the use of gown and gloves in during high contact resident care that provide opportunities for indirectly transfer of the MDROs to staff hands and clothing then indirectly transferred to the resident to resident; resident with wounds and indwelling medical devices re at especially high…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-10 · tag F0726 — failed to have competent, trained nursing staff — isolated
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to ensure the licensed nurses had competencies and skill sets needed to care for one of five sampled resident (Resident 1). * LVN 1 reported the abnormal laboratory values to Resident 1's physician without clarifying the physician's orders, which only addressed the resident's fluid status but not the severely low Hgb and Hct, and elevated WBC count. This failure created the potential risk of not providing qualified staff for the resident's care. Findings:Review of the facility's P&P titled Diagnostic Test Results Notification revised 1/2022 showed the results of the laboratory, radiological, and diagnostic tests outside the clinical reference ranges shall be reported to the resident's attending physician promptly or as specified in the order. 1. Closed medical record review for Resident 1 was initiated on 6/24/25. Resident 1 was admitted to the facility on [DATE], and discharged on 5/21/25. Review of Resident 1's H&P…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-14 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to provide the necessary care and services to maintain the highest practicable well-being for two of eight sampled residents (Residents 1 and 2). * The facility failed to ensure Resident 1 was seen for the outpatient physician's follow-up appointments. * The facility failed to ensure Resident 2's wound care was followed as ordered by the physician. These failures had the potential to negatively affect the residents' well-being as the necessary care and services were not provided. Findings: 1. Review of Resident 1's medical record was initiated on 4/25/25. Resident 1 was admitted to the facility on [DATE]. Resident 1 had a diagnosis of acute and chronic respiratory failure, tracheostomy, and congenital malformation of skull and facial bones. Review of Resident 1's Order Summary Report showed the following physician's orders for the following: -dated 4/3/25, showed appointment speech evaluation MD on 4/7/25 -dated 4/2/25,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-14 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to provide the necessary care and services to prevent the development or worsening of pressure injuries for one of eight sampled residents (Resident 7). * The facility failed to apply barrier cream to Resident 7's sacrum during the wound care as ordered by the physician. * Resident 7's wound care assessment failed to reflect Resident 7 had underminingto the sacrococcyx pressure injury. * The facility failed to ensure the low air loss mattress settings for Resident 7 were set correctly. These failures had the potential for Resident 7 to not receive the appropriate care and services to promote healing of the pressure injury. Findings: Review of the facility P&P titled Skin and Wound Monitoring and Management revised 1/2023 showed the following: 1. A licensed nurse will assess/evaluate each pressure injury and/or non-pressure injury that exists on the resident. This assessment/evaluation should align with the scope…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-14 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to ensure the infection control practices were followed for one of eight sampled residents (Resident 1). * The facility failed to ensure the isolation gown found in the clean linen's drawer outside Resident 1's room was free from the soiled gloves. * The facility failed to change the soiled tracheostomy tie after performing the neck wound care for Resident 1. These failures posed the risk for transmission of infection and the development of disease-causing microorganisms. Findings: Review of the facility's P&P titled Infection Prevention and Control Program revised 10/2022 showed the following: a. Facility personnel will conduct themselves and provide care in a way that minimizes the spread of infection. b. Facility personnel will handle, store, process, and transport linens so as to prevent the spread of infection. c. The facility personnel will use effective methods for safe storage, transport, and disposal of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-28 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, facility document review, and facility P&P review, the facility failed to ensure the necessary wound care and services were provided for three of five sampled residents (Residents 2, 3, and 5). * The facility failed to ensure Resident 2's wound care treatment orders were clarified and communicated when there were two physiciansproviding two different wound care orders. * The facility failed to ensure Resident 3 was provided with the appropriate bed mattress to promote healing of the pressure injury. * The facility failed to ensure the physician's order for the correct sequence of Resident 5's wound care treatment was followed. These failures had the potential for Residents 2, 3, and 5 to not receive the appropriate care and services to promote wound healing. Findings: 1. Medical record review for Resident 2 was initiated on 2/25/25. Resident 2 was admitted to the facility on [DATE], and readmitted on [DATE]. Review of Resident 2's Physician Order Summary…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-28 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to ensure one of five sample residents (Resident 2) remained free from accident hazards. * The facility failed to provide the bilateral floor mats at Resident 2's bedside as ordered by the physician for safety. This failure had the potential to place Resident 2 at risk for serious injury. Findings: Review of the facility's P&P titled Falls Prevention revised 8/2020 showed the following: - A post fall assessment including recommendations and care plan changes will be completed for all residents who have experienced a fall. - If appropriate, interventions will be initiated by per ID Team member recommendation and when necessary, physician's orders for any fall related incident. - The falls team will generate recommendations which may include but are not limited to nursing interventions. Medical record review for Resident 2 was initiated on 2/25/25. Resident 2 was admitted to the facility on [DATE], and readmitted…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-11-15 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, facility document review, and facility P&P review, the facility failed to ensure the sanitary requirements were met in the kitchen as evidenced by: * The facility failed to ensure the kitchen utensils had a smooth cleanable surface and in good condition. * The facility failed to ensure the kitchen utensils were clean and free of food particle or residue. * The facility failed to ensure the cutting board was kept in a sanitary condition and with cleanable surface. * The facility failed to ensure the heavy-duty blender used for puree preparation was air dried prior to storing. * The facility failed to ensure the microwave utilized to warm up the food was in sanitary condition and free of food residue. * The facility failed to ensure the sanitary condition of the hood over the stove was maintained. * The facility failed to ensure the ice machine utilized for the residents and staff was maintained in a sanitary condition. These failures had the potential for cross contamination and foodborne illnesses to the residents consuming the foods prepared in the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-15 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to provide reasonable accommodations to meet the needs of four of 27 final sampled residents (Residents 96, 108, 775, and 78). * The facility failed to ensure Residents 96, 108, 775, and 78's call lights were within the residents' reach. This failure created the potential to negatively impact the residents' psychosocial well-being or result in a delay to provide care. Findings: Review of the facility's P&P titled Nursing clinical, Subject Call Lights/Bell Revised May 2020 showed to leave the resident comfortable and place the call device within the resident's reach before leaving the room. If the call light/bell is defective, immediately report this information to the unit supervisor. 1. On 11/13/24 at 1554 hours, an observation for Resident 96 and concurrent interview was conducted with LVN 11. Resident 96's call light was observed hanging at the back of the bed which was not within the resident's reach. LVN 11…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-11-15 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to notify the physician timely of the resident's changes in status for two of 27 final sampled residents (Residents 51 and 56). * Resident 51's physician was not notified timely for a change in swallow status. * Resident 56's physician was not notified of the resident's recent episodes of emesis and of the resident's tube feeding being placed on hold. These failures resulted in a delay of physician notification, intervention and/or implementation of the physicians' orders with the potential for an adverse resident outcomes. Findings: Review of the facility's P&P titled Change of Condition Reporting dated May 2019 showed all changes in the resident's condition will be communicated to the physician. The staff will document the change of condition in the eInteract Change of Condition UDA and in the nursing progress notes. All attempts to notify the physician will be documented in the nursing progress notes. 1.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-15 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and medical record review, the facility failed to provide a safe and comfortable environment for one nonsampled residents (Resident 35). * The staff went through the resident's belongings without the resident's consent. This failure resulted in the resident being upset staff went through her personal belongings, which had the potential to negatively impact the resident's well-being. Findings: Medical record review for Resident 35 was initiated on 11/12/24. Resident 35 was readmitted to the facility on [DATE]. Review of Resident 35's H&P examination dated 9/22/24, showed the resident was legally blind. Review of Resident 35's IDT -BIMS dated 11/6/24, showed the resident was cognitively intact. Medical record review for Resident 325 was initiated on 11/12/24. Resident 325 was readmitted to the facility on [DATE]. Review of Resident 325's IDT -BIMS dated 11/12/24, showed the resident was cognitively intact. On 11/14/24 at 0833 hours, during a medication administration observation…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-15 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and medical record review, the facility failed to ensure the necessary care and services provided to two of 27 final sampled residents (Residents 33 and 73). * Resident 73's skin and wound consult recommendations were not followed up timely by the facility. * Resident 33 was not monitored every shift for at least 72 hours following the weight loss. These failures resulted in a potential delay of identifying changes in the residents' statuses and/or a delay of implementing the interventions to ensure the quality of care was provided. Findings: 1. Medical record review for Resident 73 was initiated on 11/12/24. Resident 73 readmitted to the facility on [DATE]. Review of Resident 73's skin and wound consult dated 10/30/24, showed the resident was seen for dry scattered rashes. The note showed the resident was already being treated with Triamcinolone 0.1% (a topical cream used for skin conditions) for sever itchiness. The dermatologist's recommendations included the following: - Ensure a daily…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-15 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and medical record review, the facility failed to ensure the staff reported and addressed a new pressure ulcer timely for one of three final sampled residents (Resident 51) reviewed for pressure ulcers. This failure had the potential to result in a delay of treatment and interventions being put in place to prevent further decline. Findings: Medical record review for Resident 51 was initiated on 11/12/24. Resident 51 was admitted to the facility on [DATE]. On 11/14/24 at 1024 hours, an observation of Resident 51's being transferred to the wheelchair after her shower and morning ADL care provided by the CNA and RNA. After CNA 1 and the RNA left the resident's bedside, an observation of Resident 51's right heel showed an open area of approximately 2 cm with a minimal depth. Review of Resident 51's medical record showed no documented evidence of a wound located on the resident's right heel. On 11/14/24 at 1409 hours, an interview and medical record review were conducted with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-15 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and medical record review, the facility failed to implement two staff assistance for ADL care for one of eight final sampled residents (Resident 51) reviewed for accident harzards. This failure resulted in the resident sustaining another fall, which had the potential to negatively impact the resident's well-being. Findings: Medical record review for Resident 51 was initiated on 11/12/24. Resident 51 was admitted to the facility on [DATE]. Review of Resident 51's Fall Committee IDT note dated 8/23/24 at 2023 hours, showed Resident 51 sustained a fall on 8/19/24. The note showed a CNA rolled the resident in bed to place a mechanical lift sling under the resident, and the resident slid off the bed. The IDT note showed they recommended two-person assistance with ADL care. Review of Resident 51's Fall Committee IDT note dated 10/2/24 at 1459 hours, showed Resident 51 sustained a fall on 9/30/24. The note showed a CNA was providing bedside care and the resident began to slide off the bed. On…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-15 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to provide the appropriate care and services to prevent UTI for one of two final sampled residents (Resident 30) reviewed for indwelling urinary catheter. * Resident 30's urinary drainage bag and tubing were positioned above the bladder. This failure posed the risk for Resident 30 to develop urinary tract infection and other complications from UTI. Findings: Review of the facility's P&P titled Nursing Clinical, Subject Catheter Drainage Bag Revised November 2019 showed under the Standard Drainage Bag procedures, to position the drainage bag below the level of the resident's bladder and the drainage bag should be kept off the floor. On 11/14/24 at 0839 hours, an observation for Resident 30 and concurrent interview was conducted with CNA 6. Resident 30's indwelling urinary catheter drainage bag was observed inside the dignity bag (a bag used to cover and hold the catheter drainage bag so it is not visible) but its…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-15 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and medical record review, the facility failed to ensure the correct enteral formula was administered to one of two final sampled residents (Resident 56) reviewed for tube feeding * Resident 56 had the incorrect strength of tube feeding administered. This failure resulted for a less than the ordered calories to be administered to the resident, which had the potential to negatively impact the resident's well-being. Findings: Medical record review for Resident 56 was initiated on 11/12/24. Resident 56 was readmitted to the facility on [DATE]. Review of Resident 56's Order Summary Report dated 11/14/25, showed a physician order dated 10/21/24, for Vital 1.5, to provide 1900 ml daily at 95 ml/hr for 20 hours, and to start at 1500 hours, and run until the total volume delivered. On 11/13/24 at 1510 hours, an observation, interview, and medical record review was conducted with LVN 1. LVN 1 stated they held the resident's tube feeding due to vomiting and for approximately two hours…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-15 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to provide the necessary respiratory care and services for four of seven residents (two final sampled residents, Residents 65 and 83; and two nonsampled residents, Residents 725 and 726) reviewed for respiratory care. * The facility failed to ensure Residents 83, 725, and 726's oxygen tubing was dated. * The facility failed to ensure Resident 65 received oxygen as ordered by the physician. These failures had the potential to put the residents at risk for adverse effects of the inaccurate administration of oxygen and improper care of oxygen equipment. Findings: Review or the facility's P&P titled Oxygen Administration (mask, cannula, catheter, use of humidifier) revised 12/2023 showed it is the policy of this facility that oxygen therapy is administered, as ordered by the physician or as emergency measure until the order can be obtained. Oxygen tubing is to be replaced every seven days. 1. On 11/12/24 at 0826…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-11-15 · tag F0700 — isolated
    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to ensure three of five final sampled residents (Residents 18, 41, and 56) reviewed for side rail use remained free from the accident hazards associated with the use of elevated side rails. * The facility failed to ensure the accurate and complete assessments and evaluations for the side rails use for Resident 18. * The facility failed to ensure documented evidence of the least restrictive measures attempted prior to the side rail use for Resident 41. * Resident 56's siderail order was for an inappropriate use. These failures had the potential to put the residents at risk for entrapment and serious injuries. Findings: The FDA issued a Safety Alert entitled Entrapment Hazards with Hospital Bed Side Rails. Residents most at risk for entrapment are those who are frail or elderly or those who have conditions such as agitation, delirium, confusion, pain, uncontrolled body movement, hypoxia, fecal impaction, acute…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-15 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, medical record review, and facility P&P review, the facility failed to provide the necessary pharmaceutical services when: * The facility failed to ensure all controlled medications were accounted for and documented for one of three inspected medication carts (Medication Cart A) with controlled medications. * The facility failed to ensure accurate and complete documentation of controlled medication administration for two nonsampled residents (Residents 22 and 94). These failures had the potential for the medications to be administered in errors and opportunities for drug diversion. Findings: Review of the facility's P&P titled Controlled Medications revised 12/2019 showed when a controlled medication is administered, the licensed nurse administering the medication immediately enters the following information on the accountability record: - Date and time of the administration. - The amount administered. - Signature of the nurse administering the dose (completed after the medication is administered). At each shift change, a physical inventory of all…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-11-15 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to ensure the orthostatic blood pressure was monitored accurately as ordered by the physician related to the use of an antipsychotic medication for one of five final sampled residents (Resident 42) reviewed for unnecessary medications. This failure had the potential for Resident 42 to have adverse effects from the psychotropic medications and the potential for not providing the correct data to the prescriber to adjust the dose of the psychotropic medication for Resident 42. Findings: Review of the facility's P&P titled Unnecessary Drugs revised 5/2007 showed it is the policy of the facility that each resident's drug regimen must be free from unnecessary drugs. An unnecessary drug is any drug when used: 1. In excessive dose (including duplicate therapy); 2. For excessive duration; 3. Without adequate monitoring; 4. Without adequate indications for its use; 5. In the presence of adverse consequences which indicate the dose…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-11-15 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, medical record review, and facility document review, the facility failed to ensure the medication error rate was below 5%. The facility's medication rate was 25% for nine medication errors out of 36 medication administration observations. One nurse (LVN 2) observed administering the medications was found to have errors while administering the medications to one of 27 final sampled residents (Resident 43) and one nonsampled resident (Resident 35). This failure created the risk of the resident developing complications and ineffective therapeutic effects of the medications. Findings: 1. On 11/14/24 at 0800 hours, a medication pass observation was conducted with LVN 2 for Resident 51. LVN 2 was observed administering eight medications to Resident 43. LVN 2 was observed crushing each medication and mixing them with applesauce in the individual cups. After administering the medications to the resident, the LVN went to discard the used medications cups. An observation of all eight medicine cups showed a residual of medication in each cup. LVN 2 verified the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-15 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and facility P&P review, the facility failed to provide the necessary pharmacy services to ensure proper storage of medication and disposal of biologicals. * The facility failed ensure one single-use medication was discarded after use in Medication Cart E. * The facility failed to ensure the sublingual medication was not stored with externally administered medications in Medication Cart D. * The facility failed to ensure the contents of the sharp disposal container remained below the full line for Medication Cart A. In addition, the facility failed to ensure oral medications, topical medications, ophthalmic medications (medication to treat conditions of the eye), nasal medications, inhaled medications, and suppositories (a solid, cone-shaped or round object that contains medication and is inserted into a body cavity) were stored separately in Medication Cart A. *T he facility failed to ensure the subcutaneously administered medications (inserted beneath the skin either by injection or infusion) were not stored with the topical medications, and the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-11-15 · tag F0773 — isolated
    Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and medical record review, the facility failed to follow-up with the physician for the abnormal laboratory results for one of five final sampled residents (Resident 70) reviewed for unnecessary medication. This failure had the potential for the resident to have undesirable outcomes. Findings: Medical record review for Resident 70 was initiated on 11/12/24. Resident 70 was readmitted to the facility on [DATE]. Review of Resident 70's Skilled Nursing H&P examination dated 9/9/24, showed the resident had intractable epilepsy (a seizure disorder). Review of Resident 70's Order Summary Report dated 11/14/24, showed a physician's order for divalproex sodium (a compound containing valproic acid and sodium valproate) 500 mg daily for seizure activity. Review of the Consultant Pharmacist's Medication Regimen Review for August 2024 showed a recommendation for Resident 70. The recommendation showed to clarify if the valproic acid was for seizures, and if it was, to obtain a valproic acid level. Review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-15 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to ensure the medical records were accurately maintained for four of 27 residents (three final sampled residents, Residents 33, 41, and 105; and one nonsampled resident, Resident 49) reviewed for medical records. * The facility failed to ensure Resident 33's intravenous fluid intake was documented. * The facility failed to ensure the RNA documented Resident 33's refusal to be weighed. * The facility failed to ensure Resident 49's MAR was completed. * The facility failed to ensure Resident 105's hospice visitation log was completed. * The facility failed to ensure Resident 41's updated flu vaccination consent was filed in the appropriate medical records folder. These failures had the potential for the residents' care needs not being met as the medical record was incomplete. Findings: Review of the facility's P&P titled Nutrition Status Management revised 12/2024 showed the following: - Evaluations will include determining…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-15 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, facility document review, and facility P&P review, the facility failed to ensure the infection control practices designed to provide a safe and sanitary environment and help prevent the development and transmission of infection were implemented as evidenced by: * The facility failed to implement their infection control surveillance program for January 2024 through September 2024. The facility conducted surveillance of resident infections based on whether the residents were prescribed antimicrobials. Residents who were not prescribed antimicrobials were not included in the facility's infection control surveillance program. * The facility failed to implement their infection control surveillance program for July 2024 through September 2024. * The facility failed to ensure infection control practices were implemented for one final sampled resident (Resident 775) * The facility failed to ensure tracheostomy supplies in the respiratory carts were stored properly for use. * The facility…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-11-15 · tag F0881 — failed to use antibiotics responsibly — isolated
    Implement a program that monitors antibiotic use.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, facility document review, and facility P&P review, the facility failed to implement their Antibiotic Stewardship Program (ASP) when: * The facility failed to conduct an assessment for the McGeer's criteria to determine the true infection for one nonsampled resident (Resident 525). * The facility failed to use the correct Surveillance Data Collection Form for two final sampled residents (Residents 96 and 108) and four nonsampled residents (Residents 4, 8, 86, and 531). * The facility failed to properly use the Surveillance Data Collection Form criteria to indicate a true infection for one final sampled resident (Resident 83) and three nonsampled residents (Residents 2, 19, and 80). These failures had the potential for inaccurately identifying for true infections and potentially inhibited residents from receiving proper treatment and care. Findings: Review of the facility's P&P titled Infection Prevention- Surveillance of Infection and Reporting undated showed the IP/DNS (Director of Nursing Services)/Designee will trend all validated infections using McGeer's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-21 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to implement the comprehensive care plan to address the individual care needs for one of six sampled residents (Resident 1). * The facility failed to implement Resident 1's plan of care to monitor and document output as per the facility's protocol. This failure had potential for not providing appropriate, consistent, and individualized care. Findings: According to the facility's P&P titled Care plan and Care Plan Update last revised 2/2023, it is the policy of the facility to ensure each resident receives quality of care and services to attain and maintain the highest practicable physical, mental, and psychosocial well-being in accordance with the interdisciplinary comprehensive assessment and plan of care. According to the facility's P&P titled Intake and Output Policy revised 10/2020, under the documentation section, licensed nurse will document resident's intake and output at the end of each shift in the Intake and Output…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-21 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to ensure one of six sampled residents (Resident 1) was free from the unnecessary drugs. * Resident 1 was administered Norco oral tablet 10-325 mg (medication to manage pain) when Resident's A pain level was below the parameters to administer the ordered medication. This failure had the potential for Resident 1 to receive unnecessary medication and experience adverse effects from the medication. Findings: According to Lexicomp, an online reference for clinical drug information, the warnings/precautions and concerns related to the adverse effects of Norco included sedation, confusion, and constipation. According to the facility's P&P titled Medication Administration-General Guidelines, undated, showed medications are administered as prescribed in accordance with good nursing principles and practices and only by persons legally authorized to do so. Under Procedure – Administration, medications are administered in accordance…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-21 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to maintain the infection control practices to help prevent the development and transmission of diseases and infections for one of six sampled residents (Resident 1). * Resident 1 had three personal clothing itemshanging in a bathroom shared with another resident. * A food cart containing the lunch trays to be passed to the residents was in the hallway next to a dirty linen bin. These failures had the potential to cause the transmission and development of disease and infection. Findings: 1. According to the CDC, under Environmental Infection Control Guidelines, contaminated textiles and fabrics often contain high numbers of microorganisms from body substances, including blood, skin, stool, urine, vomitus, and other body tissues and fluids. Disease transmission attributed to health-care laundry has involved contaminated fabrics that were handled inappropriately. Medical record review for Resident 1 was initiated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-12 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, facility document review, and facility P&P review, the facility failed to provide the necessary services to prevent falls for one of four sampled residents (Resident 2). * The facility failed to ensure Resident 2 was provided with two persons assist during the transfers on 2/28/24, as per the MDS assessment and sustained a fall during this transfer. The fall care plan was not revised to include two persons assist as per the PT's recommendation. In addition, Resident 2 was no not monitored every shift for 72 hours after the fall. * CNA 1's competency for using the gait belt was incomplete and a gait belt was not issued to CNA 1 as per the facility's P&P. These failures had the potential for not providing adequate supervision and assistance to prevent accidents or falls for the resident. Findings: 1. Review of the facility's P&P titled Significant Change in Condition, Monitoring revised 2/2023 showed if any time, it is recognized by any one of the team members that the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-24 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to ensure one of three sampled residents (Resident 1) received the necessary care and services to attain or maintain the highest practicable physical, mental, and psychosocial well-being. * The facility failed to monitor Resident 1 after a change of condition. This failure posed the risk of the resident not receiving the necessary care and services. Findings: Review of the facility's P&P titled Significant Change in Condition, Monitoring- revised 2/2023 showed the following: 1. If, at any time, it is recognized by any one of the team members that the care needs of the resident have changed, the Nurse Supervisor should be made aware of, and he/she will monitor. Example would be the following (but not limited to): - change in ability to ambulate or propel wheelchair; - change in ability to transfer or position self; - change in ability to feed or drink; - change in ability to groom or dress; - change in behavior or increased…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-24 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, facility document review, and facility P&P review, the facility failed to ensure the medications were administered for one of the three sampled residents (Resident 3) as ordered by the physician. This failure posed the risk to negatively impact Resident 3's medical condition. Findings: Review of the facility's P&P titled Medication Administration - General Guidelines (undated) showed the medications are administered as prescribed in accordance with good nursing principles and practices and only by persons legally authorized to do so and administered in accordance with the written orders of the attending physician. Review of the facility's document titled Plan for Medication administration as prescribed by physician and in accordance with the written/prescribed orders showed the acceptable medication pass time is one hour before and one hour after the scheduled time and for most medications. Medical record review for Resident 3 was initiated on 1/22/24. Resident 3 was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-24 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and medical record review, the facility failed to document the administered medications in the MAR for one of three sampled residents (Resident 1). This failure posed the risk of errors in medical care as the documentation was incomplete. Findings: Medical record review for Resident 1 was initiated on 1/16/24. Resident 1 was admitted to the facility on [DATE]. Review of Resident 1's MAR for December 2023 showed a physician's order to administer the following medications at 0600 hours: - famotidine (medication for acid reflux) 20 mg; - glipizide (medication for diabetes) 5 mg; - gabapentin (medication for nerve pain) 300 mg; and - ipratropium-albuterol solution (breathing treatment) 0.5-2.5 mg per 3 ml. Further review of Resident 1's MAR for December 2023 showed a physician's order to administer insulin lispro (medication for diabetes) per the sliding scale (the dose of insulin based on blood sugar levels) at 0630 hours. Review of Resident 1's MAR for December 2023 showed the blank…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-13 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to ensure one of six sampled residents (Resident 2) remained free from the accidents hazards. * The facility failed to implement the safety interventions as ordered by the physician and care planed for Resident 2 who was at high risk for falls. This failure had the potential to place Resident 2 at risk for serious injury. Findings: Review of the facility ' s P&P titled Fall Management System revised June 2018 showed each resident is assisted in attaining or maintaining their highest level of function through proving the resident adequate supervision, assistive devices, and functional program as appropriate to prevent accidents. It is the policy of the facility to provide each resident with appropriate assessment and interventions to prevent falls and to minimize complications if a fall occurs. Medical record review for Resident 2 was initiated on 12/13/23. Resident 2 was readmitted to the facility on [DATE].…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-13 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility document review, the facility failed to provide the pharmaceutical services to meet the resident ' s needs for one of six sampled residents (Resident 1). * The facility failed to ensure Resident 1 ' s oxycodone HCL (narcotic pain medication) was accurately reconciled. The oxycodone HCL tablets taken out of the bubble pack (a packaged used to dispense medications) documented on the Medication Count Sheet did not match the electronic MAR as administered to Resident 1. This failure had the potential for exposing the resident to ineffective treatment, medication errors, and the potential for diversion of controlled medications. Findings: Medical record review for Resident 1 was initiated on 11/30/23. Resident 1 was admitted to the facility on [DATE], and transferred to the acute care hospital on [DATE]. Review of the MDS dated [DATE], showed Resident 1 was cognitively intact. Review of the Order Summary Report dated 11/30/23, showed two physician '…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-17 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to ensure one of two sampled residents (Resident 1) was free from the unnecessary drugs. * Resident 1 was administered amiodarone HCl (medication for heart rhythm problems), carvedilol (medication to treat high blood pressure), spironolactone (medication to treat high blood pressure and fluid retention), and sacubitril-valsartan (medication to treat patient with chronic heart failure) when Resident 1's blood pressures were below the parameters to administer these ordered medications. * The facility failed to notify the physician when amiodarone HCl, carvedilol, spironolactone, and sacubitril-valsartan were held for two consecutive times as ordered by the physician. These failures had the potential for Resident 1 to receive unnecessary medication and develop symptoms such as bradycardia (slower than normal heart rate) and hypotension (low blood pressure). Findings: According to Lexicomp, an online reference for clinical drug…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-23 · tag F0661 — isolated
    Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to ensure the reconciliation of medications was thoroughly performed and documented in the medical record whenthe one of two sampled residents (Resident 1) was discharged from the facility. * The facility failed to ensure Resident 1's medical record contained a list of reconciled pre-discharge and post discharge medications when Resident 1 was discharged home in accordance with the facility's P&P. This posed the risk for not identifying discrepancies or differences in Resident 1's pre-discharge and post discharge medication orders, which had the potential to negatively impact the Resident 1's wellbeing. * The facility failed to document information in Resident 1's medical record specific to the release of controlled medications to Resident 1's family. This posed the risk for diversion of controlled medications. * The facility failed to document the amount/number of non-controlled medications provided to Resident 1 when he was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-30 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to conduct a thorough abuse investigation for two of four sampled residents (Residents 1 and 2) as evidenced by: * The facility did not interview other residents receiving care by the alleged staff for their abuse investigation. This failure posed the risk of not identifying if other residents were affected by the reported abuse allegation. Findings: Review of the facility's P&P titled Abuse: Prevention of and Prohibition Against revised 11/17 showed the abuse investigation would include interviews with other residents to whom the accused employee provides care or services. 1. On 8/23/23 at 1324 hours, an interview was conducted with Resident 1's Family Member 1. Resident 1's Family Member 1 stated Resident 1 verbalized she (Resident 1) was raped by a male staff at the facility. Closed medical record review for Resident 1 was initiated on 8/23/23. Resident 1 was admitted to the facility 8/2/23, and left against medical advice…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-30 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to ensure one of four sampled residents (Resident 1) received quality of care as evidenced by: - The weekly skin assessments were not completed for Resident 1. This failure posed the risk of the resident not receiving appropriate care. Findings: Review of the facility's P&P titled Skin Care Policy/Procedure revised 2/22 showed in part, the following: * Assessment of wounds identified after admission: - A licensed nurse will assess/evaluate a resident's skin at least weekly. - Areas of breakdown, excoriation, or discoloration, or other unusual findings must be documented in the nursing notes. * Weekly Skin Check: - The licensed nurse should document skin evaluations in accordance with this policy and document on the skin assessment/evaluation weekly /PRN form. On 8/23/23 at 0938 hours, Resident 2 was observed with red circular discoloration to her right shin. On 8/24/23 at 0951 hours, an interview was conducted…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-30 · tag F0909 — failed to maintain a comfortable temperature — isolated
    Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, facility document review, and facility P&P review, the facility failed to ensure the residents' entrapment assessments were accurate, and complete; and the measurements were recorded during the bed inspection when identifying areas of possible entrapment with the use of bed side rails for 33 residents who used the side rails. These failures had the potential to negatively impact the residents resulting in possible entrapment, serious injury, and death. Findings: According to the Hospital Bed System Dimensional and Assessment Guidance to Reduce Entrapment, the term entrapment describes an event in which a patient/resident is caught, trapped, or entangled in the space in or about the bed rail, mattress, or hospital bed frame. Patient entrapments may result in deaths and serious injuries. These entrapment events have occurred in openings within the bed rails, between the bed rails and mattresses, under bed rails, between split rails, and between the bed rails…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-05-16 · tag F0552 — isolated
    Ensure that residents are fully informed and understand their health status, care and treatments.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to ensure the informed consent was obtained for the use of psychotropic medications (any drug prescribed to stabilize or improve mood, mental status, or behavior) for one of 25 final sampled residents (Resident 16). * The informed consent was not obtained from Resident 16 prior to administering mirtazapine (antidepressant medication). This failure had the potential for the resident to be unaware of the risks associated with the medications which may have adverse side effects detrimental to the resident's well-being or choice. Findings: Review of the facility's P&P titled Informed Consent - Psychotherapeutic Medications revised 12/14/17, showed the attending physician (healthcare practitioner) will be responsible for obtaining informed consent from the resident/ surrogate decision maker prior to receipt of the medication when a psychotherapeutic medication is ordered throughout the resident's stay in the facility, providing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-05-16 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and medical record review, the facility failed to ensure the call light was kept within reach for two of 25 final sampled residents (Residents 56 and 77) and one nonsampled resident (Resident 664). This failure posed the risk for the residents not being able to call for assistance should they require it. Findings: Review of the facility's P&P titled Call Light, Answering (undated) showed it is the policy of the facility to leave the call light within the reach of the resident, answer calls and respond to the resident's requests and needs as quickly as possible. 1. On 5/10/22 at 1043 and 1502 hours, Resident 77 was observed in bed. The call light was hanging over a mat propped against the wall behind Resident 77's bed. The call light was out of Resident 77's reach. Resident 77 stated he needed his incontinence briefs changed. When asked if he could reach the call light, Resident 77 stated no. On 5/10/22 at 1514 hours, an observation and concurrent interview were conducted with LVN…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-05-16 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and medical record review, the facility failed to develop a plan of care to reflect the individual care needs related to the deep tissue injury (DTI) for one of 25 final sampled residents (Resident 10). This posed the risk of not providing appropriate, consistent, and individualized care to Resident 10. Findings: The National Pressure Ulcer Advisory Panel's (NPUAP) Clinical Practice Guideline titled Prevention and Treatment of Pressure Ulcers dated 2014 defined DTIs as purple or maroon localized area of discolored intact skin or blood-filled blister due to damage of underlying soft tissue from pressure and/or shear. The area may be preceded by tissue that is painful, firm, mushy, boggy, warmer or cooler as compared to adjacent tissue. Medical record review for Resident 10 was initiated on 5/10/22. Resident 10 was admitted to the facility on [DATE]. Review of Resident 10's Admission/readmission Screener dated 1/26/22, showed the resident was admitted to the facility with the right heel DTI.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-05-16 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to provide the necessary care and services for two of the 25 final sampled residents (Residents 8 and 40) and two nonsampled residents (Residents 84 and 93) to maintain their highest physical well-being. * The facility failed to complete the CXR, CBC, BMP, and Mg laboratory tests for Resident 8 as per the physician's order. * Residents 84 and 93's medications were not administered in a timely manner. * Resident 40's wound dressing on both legs and feet were loose, soiled, and touching the floor. In addition, Resident 40's wound dressing were not dated to show when it was last changed. These failures had the potential to negatively impact the resident's' well-being. Findings: 1. Review of the facility's P&P titled Lab and Diagnostic Orders dated 11/2018 showed the physician will identify and order diagnostic and lab testing based on the resident's diagnostic and monitoring needs. The staff will process the tests…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-05-16 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and medical record review, the facility failed to ensure the necessary care and services were provided to prevent the development or worsening of pressure ulcers for one of 25 final sampled residents (Resident 10). * The facility failed to ensure Resident 10's heels were offloaded which contributed to Resident 10 developing a Stage 2 pressure ulcer on the right lateral (to the side of, or away from the middle of the body) heel. * The facility failed to ensure Resident 10 received wound care for the fluid filled blister (Stage 2 pressure ulcer) on the right medial (toward the middle or center of the body) heel from 5/7 to 5/10/22. * Resident 10 was admitted to the facility with a DTI (deep tissue injury) on the right heel. The facility failed to ensure Resident 10 received the necessary treatment and services for the DTI. These failures had the potential of Resident 10 not receiving the appropriate care and services to promote healing or prevent the development of the pressure…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-05-16 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and medical record review, the facility failed to ensure one of 25 final sampled residents (Resident 108) remained free from accident hazards. * The facility failed to ensure Resident 108's side rails were padded as care planned. This failure posed the risk for Resident 108 to become injured by the side rails. Findings: On 5/10/22 at 1433 hours, Resident 108 was observed lying in bed with one side rail elevated by the right side of the head of the bed. The side rail was not padded. Medical record review for Resident 108 was initiated on 5/10/22. Resident 108 was admitted to the facility on [DATE]. Review of the Order Summary Report showed a physician's order dated 4/18/22, to implement bilateral upper side rails for comfort and security. Review of Resident 108's History and Physical examination dated 4/18/22, showed Resident 108 had diagnoses, including seizure disorder (the physical manifestations, such as convulsions, sensory disturbances, or loss of consciousness, resulting…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-05-16 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to provide the necessary care and serviced for one nonsampled resident (Resident 25). * Resident 25's indwelling urinary catheter tubing was observed to dragging on the ground as he self-propelled his wheelchair. This failure posed the risk for the resident to develop complications related to urinary catheter use. Findings: Review of the facility's P&P titled Urinary Catheter Care revised 9/2014, under the section for Infection Control, showed the urinary catheter tubing and drainage bag are kept off the floor. Medical record review for Resident 25 was initiatied on 5/9/22. Resident 25 was admitted to the facility on [DATE] and readmitted on [DATE]. Review of the MDS dated [DATE], showed Resident 25 needed extesnive assistance with his ADL care. Resident 25 had an indwelling urinary catheter. Review of the plan of care showed a care plan problem addressing the risk for infection related to Resident 25's use of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-05-16 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and medical record review, the facility failed to provide the necessary care for one of 25 final sampled residents (Resident 16). * The facility failed to ensure Resident 16 was administered medications as ordered on the days the resident left the facility for dialysis treatment (a treatment to rid the blood of toxins and waste when the kidneys fail to function). This had the potential for Resident 16 not getting the appropriate doses of medications as ordered, resulting in possible medical complications. Findings: Review of Resident 16's medical record was initiated on 5/9/22. Resident 16 was initially admitted to the facility on [DATE], and readmitted on [DATE]. Review of the Order Summary Report showed the following physician's orders: - dated 2/1/22, for Resident 16 to go to dialysis on Tuesdays, Thursdays, and Saturdays at 1400 hours; - dated 2/1/22, to administer amiodarone (antiarrhythmic medication, used to treat serious irregular heartbeat) 200 mg one tablet by mouth two times a day…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-05-16 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, facility document review, and facility P&P review, the facility failed to provide the necessary pharmacy services to ensure proper storage, labeling and disposal of medications. * The facility failed to ensure the discontinued medication for one of 25 final sampled residents (Resident 40), and medications for seven nonsampled residents (Residents 38, 47, 62, 113, 114 115, and 366) who were transferred, discharged home or expired were removed from the medication cart. These failures had the potential for the medications to be accidentally administered and/or diverted. * The facility failed to ensure the prepared medications for Resident 463 were labeled when stored in the medication cart as the licensed staff await for the resident to be able to take the medications. This had the potential for the medications to be accidentally administered to another resident and/or diverted. * Medication Carts A and B were left unlocked and unattended. This had the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-05-16 · tag F0812 — failed to store, cook, and serve food safely — isolated
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and facility P&P review, the facility failed to ensure the food safety and sanitation requirements were met in the kitchen as evidenced by: * Open food containers had no open dates. * Expired food was not discarded. These failures had the potential to cause food borne illnesses in a medically vulnerable resident population who consumed food prepared in the kitchen. Findings: Review of the CMS 672 Resident Census and Condition of Residents dated 5/9/22, showed 72 of 177 residents received food from the kitchen. Review of the facility's P&P titled Labeling and Dating of Food dated 2020 showed newly opened food items will need to be closed and labeled with an open date and used by date. On 5/9/22 at 0829 hours,during the initial kitchen tour with the Dietary Manager, the following was observed inside the walk in refrigerator: - an open container of mayonnaise with no open date, - an open container of dill pickles with no open date, - an open container of low fat cottage cheese with no open date, and - one head of lettuce which appeared dry, with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-05-16 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to maintain the accurate medical record for one of 25 final sampled residents (Resident 6). * Resident 6's medical record had two different physician orders to address his end of life choice. Resident 6 had physician's orders to administer Full code/full treatment and DNR. This failure posed the risk for the resident receiving emergency measures against his wishes. Findings: According to the facility's P&P titled Charting and Documentation revised on [DATE] showed documentation in the medical record would be objective, complete, and accurate. According to the facility's P&P titled Physician Order for Life Sustaining treatment (POLST) revised on [DATE], showed the POLST is an approach to end of life planning based on the conversations between the patients and their healthcare providers. The POLST form is a physician order and emergency medical personnel are required to adhere to its instruction regarding CPR and other…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-05-16 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and facility document review, the facility failed to establish and maintain the infection control practices designed to provide a safe and sanitary environment and help prevent the development and transmission of diseases and infections. * CNA 8 failed to remove her gown and gloves and perform hand hygiene before exiting Resident 31's room which was an isolation room due to exposure to COVID 19. This failure had the potential for the spread of infectious diseases in the facility. Findings: Review of the CDC document titled Use of Personal Protective Equipment (PPE) When Caring for Patients with Confirmed or Suspected COVID-19, and How to Safely Remove PPE (undated), showed safe work practices should be used to protect yourself and limit the spread of contamination. Gowns and masks worn in isolation rooms should be removed before exiting a patient room and hand hygiene should be performed immediately after removing all PPE. On 5/10/22 at 0953 hours, CNA 8 wearing an N95 mask, face shield, gown and gloves was observed standing at the doorway of Room A,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-05-16 · tag F0908 — failed to keep essential equipment working — isolated
    Keep all essential equipment working safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and facility document review, the facility failed to maintain essential equipment in safe operating condition. The facility failed to ensure four glucometers (a device which measures the amount of sugar in the blood) currently used and stored in the medication carts were properly calibrated. The facility failed to ensure the glucometer monitoring log was completed and the quality control record matched the serial numbers of the glucometer and the lot numbers of the control solutions. This posed the risk for inaccurate blood glucose test results and inappropriate treatments, which posed the risk of inaccurate blood glucose readings used to determine the residents' insulin doses. Findings: Review of the users guide for EvenCare G2 Blood Glucose Monitoring System 2017, under Control Solution Testing, showed the purpose of the control solution testing is to make sure the EvenCare G2 meter and the EvenCare G2 test strips are working properly. Check the expiration date printed on the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • No harm found · Bcited before2026-02-18 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — pattern
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and medical record review, the facility failed to ensure one of 27 final sampled residents (Resident 1) received services to prevent pressure ulcers. * Resident 1's LAL mattress settings were not set according to Resident 1's weight. This failure posed the risk of Resident 1's pressure ulcers not receiving full treatment to prevent further decline.Findings: On 2/11/26 at 1239 hours, Resident 1 was observed in bed on a LAL mattress. The mattress settings showed the weight setting was set to 15 pounds. Resident 1 appeared to weigh more than 15 pounds. Medical record review for Resident 1 was initiated on 2/11/26. Resident 1 was readmitted to the facility on [DATE]. Review of Resident 1's Order Summary Report showed an order dated 2/10/26, to use LAL mattress for wound management. Check placement and settings every shift. Review of Resident 1's Skin Check Progress Notes dated 2/11/26, showed Resident 1 had an arterial wound to her right foot, stage 2 pressure injury to her left…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • No harm found · B2026-02-18 · tag F0730 — pattern
    Observe each nurse aide's job performance and give regular training.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on interview and facility record review, the facility failed to ensure annual performance evaluations were completed for two of three CNA employee files reviewed (CNAs 4 and 5). * CNAs 4 and 5 did not have annual performance evaluations completed since 2024. This failure had the potential to delay identifying areas requiring additional staff training, leading to the residents to not receiving the proper and safe care. Findings: On 2/12/26 at 0928 hours, an employee file review and concurrent interview was conducted with the DSD. The following was noted:- CNA 4 was hired on 7/2/24. There was no annual performance evaluation completed for the CNA based on job performance and competency. - CNA 5 was hired on 8/13/24. There was no annual performance evaluation completed for the CNA based on job performance and competency.The DSD verified the above findings and stated he was behind on completing employee evaluations.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • No harm found · Bcited before2026-02-18 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to ensure the medical records were complete and accurate for one of three closed record sampled residents (Resident 12). * Resident 12's medical record showed a respiratory therapy note for care provided on 2/3/26 when the resident was transferred to a GACH on 2/2/26. This failure resulted in an inaccurate medical record for Resident 12. Findings: Review of the facility's P&P titled Documentation revised 5/2007 showed the resident's medical record is a concise and accurate account of treatment, care, response to care, signs, symptoms and progress of the resident's condition. Medical record review for Resident 12 was initiated on 2/11/26. Resident 12 was re-admitted to the facility on [DATE]. Review of Resident 12's Order Summary Report showed a physician's order dated 2/2/26, to transfer the resident to the ED. Review of Resident 12's Progress Notes showed the following:- dated 2/2/26 at 1405 hours, showed the resident was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • No harm found · Bcited before2025-11-26 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to ensure the medical record was accurate for one of ten sampled residents (Resident 4). * The facility failed to ensure Resident 4's Fall Risk Evaluation was accurate. This failure posed the risk for Resident 4 not to receive the accurate and necessary care.Findings: Review of the facility's P&P titled Falls Prevention revised February 2023 showed a post fall assessment including the rehabilitation department staff designee and care plan changes will be completed for all residents who have experienced a fall. Review of the facility's P&P titled Documentation (undated) showed the resident's record is a concise and accurate account of treatment, care, response to care, signs, symptoms and progress of the resident's condition. Closed medical record review for Resident 4 was initiated on 11/19/25. Resident 4 was admitted to the facility on [DATE], and discharged on 11/14/25. Review of Resident 4's LTC admission H&P examination…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • No harm found · Bcited before2025-05-14 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to maintain the accurate medical records for one of eight sampled residents(Resident 2). This failure had the potential for the resident's record not maintained to show accurate information. Findings: Review of the facility's P&P titled Documentation (undated) showed the resident's clinical record is a concise and accurate account of treatment, care, response to care, signs, symptoms and progress of the resident's condition. Closed medical record review for Resident 2 was initiated on 4/25/25. Resident 2 was admitted to the facility on [DATE], and discharged on 3/12/25. Review of Resident 2's MAR for March 2025 showed the following were checked off as completed on 3/13/25, when the resident had been discharged from the facility the day before: - heel protectors daily; - monitor apical pulse every shift, heart rate of 80 beats per minute; - monitor for signs and symptoms of pacemaker malfunction; - monitor pacemaker site to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • No harm found · Bcited before2025-01-07 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to provide the necessary care and services to maintain the highest practicable well-being for two of eight sampled residents (Residents 3 and 5). * The facility failed to follow the physician's order to administer the GT feedings at the scheduled times for Residents 3 and 5. This failure had the potential to negatively affect the residents' health conditions and well-being. Findings: Review of the facility's P&P titled Physicians Orders revised 11/2019 showed all orders must be specific and complete with all necessary details to carry out the prescribed order without any question. a. Medical record review for Resident 3 was initiated on 12/18/24. Resident 3 was admitted to the facility on [DATE] and readmitted on [DATE]. Review of Resident 3's Order Summary Report showed an order dated 9/6/24, to start the enteral feeding at 1500 hours every day to provide 1100 cc of Jevity 1.5 formula at 55 cc/hr for 20 hrs to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • No harm found · B2024-11-15 · tag F0550 — failed to protect resident dignity and rights — pattern
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility document review, the facility failed to ensure the resident rights were respected for one nonsampled resident (Resident 35). * CNA 3 was using his personal cell phone while feeding Resident 35. This failure had the potential for Resident 35 to be treated without dignity and respect. Findings: Review of the facility's employee Handbook Section Two: Good to Great signed by CNA 3 on 11/5/24, showed any form of personal electronic communication is prohibited during work hours. This includes the use of personal electronic devices. Medical record review for Resident 325 was initiated on 11/12/24. Resident 325 was readmitted to the facility on [DATE]. Review of Resident 325's IDT-BIMS dated 11/12/24, showed the resident was cognitively intact. On 11/14/24 at 0912 hours, an interview was conducted with Resident 325 at their bedside. Resident 325 stated CNA 3 was feeding Resident 35 and on his cell phone the other day. Resident 325 stated Resident 35 was legally…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • No harm found · Bcited before2024-08-01 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to ensure the staff followed the infection control practices during the wound care dressing change for one of two sampled residents (Resident 3). * The licensed nurse did not change gloves and perform hand hygiene in between the wound care dressing change for Resident 3. This failure had the potential for spread of infections in the facility. Findings: Review of the facility's P&P titled Hand Hygiene revised 10/2022 showed all personnel shall follow the handwashing/hand hygiene procedure to help prevent the spread of infections to other personnel, residents, and visitors. The P&P also showed to wash hands with soap and water for the following situations: - When hands are visibly soiled (e.g., blood, body fluids) - After caring for a resident with known or suspected Clostridioides Difficile or Norovirus infection during an outbreak, or if infection rates of C. Difficile Infection (CDI) are high use an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • No harm found · Bcited before2024-05-30 · tag F0558 — failed to accommodate residents' needs and preferences — pattern
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to provide the reasonable accommodations to meet the care needs for one of three final sampled residents (Resident 1). * The facility failed to ensure the call light for Resident 1 was within the resident's reach. This failure had the potential for the resident to not be able to call for assistance when needed. Findings: Review of the facility's P&P titled Call Light/Bell revised May 2007 showed to place the call device within the residents' reach before leaving the room. On 5/24/24 at 1520 hours, an observation and concurrent interview was conducted with Resident 1. Resident 1 was observed awake and lying in her bed on her left side. The call light cord was observed wrapped around the elevated right bedrail with the call light button hanging down halfway to the floor and not within Resident 1's reach. Resident 1 stated she would use the call light when she needed assistance from the staff. Resident 1 further…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$8,278 in federal fines across 1 penalty. 1 Medicare payment denial on record.

  • $8,278 — penalty dated 2025-11-10
  • Medicare payment denial — starting 2025-12-10 for 13 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to THE ENSIGN GROUP — 342 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 53.2-2.2 vs chain
Health inspection 2 of 52.8-0.8 vs chain
Staffing 1 of 52.7-1.7 vs chain
Quality measures 4 of 54.4-0.4 vs chain
The other 341 homes this chain runs (chain average 3.2★, per CMS)
1 of 5Aspen Health And WellnessOverland Park, KS 1 of 5Bennett Hills Rehabilitation and Care CenterGooding, ID 1 of 5Broadway By The SeaLong Beach, CA 1 of 5Chatsworth Park Health Care CenterChatsworth, CA 1 of 5Clarion Wellness and Rehabilitation CenterClarion, IA 1 of 5Colonial Manor of RandolphRandolph, NE 1 of 5Durango Health And RehabilitationDurango, CO 1 of 5Fort Dodge Health and RehabilitationFort Dodge, IA 1 of 5Greater Southside Health and RehabilitationDes Moines, IA 1 of 5Hearthstone Health And RehabilitationSparks, NV 1 of 5Heritage Gardens Rehabilitation and HealthcareCarrollton, TX 1 of 5Hillcrest Health Care CenterHawarden, IA 1 of 5Lake Village Nursing And Rehabilitation CenterLewisville, TX 1 of 5Lakeside Rehabilitation and Care CenterCoeur d'Alene, ID 1 of 5Legend Oaks Healthcare And Rehabilitation - NorthAustin, TX 1 of 5Legend Oaks Healthcare And Rehabilitation - WaxahaWaxahachie, TX 1 of 5Legend Oaks Healthcare and Rehabilitation - Fort WKeller, TX 1 of 5Madera Post Acute CenterEl Monte, CA 1 of 5Medallion Post Acute RehabilitationColorado Springs, CO 1 of 5Mesquite Post Acute CareLubbock, TX 1 of 5Millbrook Healthcare and Rehabilitation CenterLancaster, TX 1 of 5Misty Willow Healthcare and Rehabilitation CenterHouston, TX 1 of 5Northeast Rehabilitation and Healthcare CenterSan Antonio, TX 1 of 5Northgate PlazaIrving, TX 1 of 5Oak View Health And RehabilitationConway, SC 1 of 5Oakwood Care And RehabilitationLakewood, CO 1 of 5Omaha Nursing and Rehabilitation CenterOmaha, NE 1 of 5Onion Creek Nursing and Rehabilitation CenterAustin, TX 1 of 5Park Manor Bee CaveBee Cave, TX 1 of 5Pelican Pointe Health And Rehabilitation CenterWindsor, CO 1 of 5Premier Care Center For Palm SpringsPalm Springs, CA 1 of 5Provo Rehabilitation and NursingProvo, UT 1 of 5Rock Canyon Respiratory And Rehabilitation CenterPueblo, CO 1 of 5Rosewood Rehabilitation CenterReno, NV 1 of 5San Marcos Rehabilitation and Healthcare CenterSan Marcos, TX 1 of 5Sonterra Health CenterSan Antonio, TX 1 of 5SouthlandNorwalk, CA 1 of 5Southland Rehabilitation And Healthcare CenterLufkin, TX 1 of 5Spencer Post Acute Rehabilitation CenterSpencer, IA 1 of 5St. Joseph's Rehabilitation and Care CenterNorfolk, NE

Showing 40 of 341; lowest-rated first.

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleSince
BABU, JOOBYIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 02/01/2023
VILLAFANIA, JAMESIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 02/01/2023
WILLITS, ADAMIndividualCORPORATE DIRECTORsince 02/01/2023
BURNAM, SOONIndividualCORPORATE OFFICERsince 11/08/2022
KEETCH, CHADIndividualCORPORATE OFFICERsince 03/01/2011
LOOPER, WILLIAMIndividualCORPORATE OFFICERsince 02/01/2023
SATO, AMIIndividualCORPORATE OFFICERsince 09/09/2024
PORT, BARRYIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 06/27/2025
ENSIGN SERVICES INCOrganizationADP OF THE SNFsince 11/01/2022

CMS files one row per role, so the 13 rows in the source record cover these 9 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$23.3M
Net patient revenuemost recent cost report
+6.4%
Operating marginrevenue minus expenses
$2.0M
Related-party expense9% of expenses
Who pays — share of resident-days
Medicaid 78%Medicare 8%Other / private 14%

About 78% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $2.0M paid to related parties (affiliated landlords or management companies) in its most recent cost report.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$485per resident / day
operating cost
$14,754per month
≈ monthly operating cost
$518per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in CA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the California Medicaid page.

Typical monthly cost in California
$12,167/mo
Nursing home (semi-private)
$15,178/mo
Nursing home (private)
$7,000/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 555286. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-02-18, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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