Southland
11701 Studebaker Road, Norwalk, CA 90650 · For profit - Limited Liability company · 120 certified beds · (562) 868-9761 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- a high payroll-based staffing rating (4/5)
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- it has an abuse, neglect, or exploitation citation (F0600), cited Mar 2025
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0605, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has 3 actual-harm citations
- a high number of inspection citations overall (91) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $38,376 in federal fines (most recent 2025-01-08)
- its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
- its independent health-inspection rating is low (1/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 4 of 5 |
| Quality measuresSelf-reported by the facility | 4 of 5 |
Worth a closer look. This home's staffing and quality-measure ratings run 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 4 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
| Short-stay residentsrehab / post-hospital | 4 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 2 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 9.4% | 10.2% | 15.4% | better |
| Long-stay residents who lose too much weight | 0.7% | 4.0% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.6% | 0.8% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 0.3% | 1.2% | 2.0% | better |
| Long-stay residents with depressive symptoms | 9.2% | 7.3% | 6.5% | worse |
| Long-stay residents who were physically restrained | 0.0% | 0.4% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 0.3% | 1.6% | 3.3% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents whose ability to walk worsened | 10.7% | 9.8% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 13.9% | 13.7% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 97.6% | 98.2% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 5.3% | 4.3% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 19.0% | 10.2% | 21.2% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 9.4% | 12.0% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 0.3% | 1.5% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 96.0% | 93.2% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 24.5% | 23.0% | 22.6% | typical |
| Short-stay residents with an outpatient ER visit | 8.0% | 11.2% | 12.0% | better |
| Long-stay hospitalizations per 1,000 resident days | 2.30 | 2.25 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 1.81 | 1.57 | 1.80 | typical |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
52.7% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 303 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 58.3% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 127 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.91 therapist hours per resident per day in 2026Q1 — more than 96% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 16% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 52.7%CMS range 46.8–57.5 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 11.0%CMS range 8.2–14.1 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 58.3% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 47.2% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 56.7% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 95.2% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 99.0% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 98.5% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 0.0% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 10.6%CMS range 7.0–14.2 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.61 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 120 beds and averages 113.6 residents a day — about 95% occupied, or roughly 6 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.40 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.550 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.52 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 4.03 hrs/resident/day on weekends vs 4.55 on weekdays — 12% thinner on weekends. RN hours go from 0.63 to 0.35 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 42% is about the same as the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
91 citations, most serious first. The 13 most serious are shown; the remaining 78 are one tap away and print in full.
- Actual harm · Gcited before2025-01-30 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to ensure the resident, who had diagnosis of type 2 diabetes [a disorder characterized by difficulty in blood sugar control and poor wound healing]) and was receiving blood sugar lowering medication, had blood sugar monitoring to ensure the effectiveness of Empagliflozin (medication to lower blood sugar) and to prevent the resident from having hyperglycemia (level of glucose (blood sugar) in the blood is abnormally high) leading to diabetic ketoacidosis (life-threatening complication of diabetes that occurs when the blood sugar levels are too high and untreated for a prolonged length of time) for one of 3 sampled residents (Resident 1). The facility failed to: 1. Ensure Resident 1 ' s Medical Doctor (MD) ordered Resident 1 ' s blood glucose monitoring to ensure the Empagliflozin (blood sugar level regulating medication) was effective and to prevent Resident 1 from developing hyperglycemia or hypoglycemia (occurs when the blood glucose [simple sugar-body…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-03-29 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the resident, who was riding in the facility's van while sitting in a wheelchair, had a shoulder seat belt strap on to secure upper body for one of 23 sampled residents (Resident 32). This deficient practice resulted in Resident 32 thrown forward with a wheelchair landing on top of the resident when Driver 1 abruptly stops the vehicle on a yellow light. Resident 32 was admitted to general acute care hospital (GACH) on 3/19/2024 and hospitalized for six days with multiple fractures (broken bone) including fracture to both arms, both legs and neck. On 3/27/2024 Resident 32 was sent back to GACH for anxiety ( a feeling of worry, nervousness, or unease) related to the accident on 3/19/2024. Findings: During a review of Resident 32's admission Record, the admission Record indicated Resident 32 was admitted to the facility on [DATE] with diagnoses including right femur ( thigh bone) pathological fracture (a break in a bone that happens…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2023-11-28 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a certified nursing assistant (CNA 1) did not provide perineal care (washing the genital [reproductive organs located on the outside of the body] and rectal [area where a person holds stool before excreting it from the body] areas of the body) by himself without the assistance of another staff to a resident who required a two-persons physical assistance with toileting and personal hygiene for one of two sampled residents (Resident 1). This deficient practice resulted in Resident 1 falling from the bed and sustaining an inner lower lip laceration (a deep cut or tear in the skin or flesh) and a head injury resulting in an acute scalp contusion (any damage to the body that does not break the skin but ruptures (burst suddenly) the capillaries [any of the fine branching blood vessels that form a network between the arterioles [a small branch of an artery leading into capillaries] and venules [a very small vein that collects blood from the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-28 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, and interview, the facility failed to ensure a mattress placed on the floor next to one of three sampled resident's (Resident 1) bed was not damaged. This deficient practice resulted in a visibly damaged mattress placed on the floor next to Resident 1's bed and had the potential for harm to Resident 1 and to affect his sense of dignity.Findings: During a review of Resident 1's admission Record (Face Sheet) the Face Sheet indicated Resident 1 was initially admitted to the facility on [DATE]. Resident 1 had diagnoses including a cognitive communication deficit (an impaired ability to communicate effectively), and abnormal posture. During a review of Resident 1's Minimum Data Set ([MDS] a resident assessment tool) dated 5/22/2026, the MDS indicated Resident 1 's cognition was severely impaired. Resident 1 required supervision/touching assistance with eating, oral hygiene, personal hygiene and was dependent (helper does all the effort) with shower/bathing, and upper body dressing. During an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-05-07 · tag F0725 — failed to have enough nursing staff — patternProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, the facility failed to ensure sufficient staff were available to provide care and ensure four out of eight sampled residents' (Residents 35, 60, 63, and 123) needs were met as evidenced by 1.Resident 35 had not been showered for several weeks, and 2.Call lights (device that allows residents to request assistance from nursing staff) for Residents 60, 63, and 123, were not answered in a timely manner.These failures had the potential to resulted in a delay in care and services. Findings:During a review of Resident 35's Face Sheet (front page of the chart that contains a summary of basic information about the resident), the Face Sheet indicated Resident 35 was admitted to the facility on [DATE] with diagnoses including difficulty walking, abnormal posture, blindness of the right eye, generalized muscle weakness, and paraplegia (inability to voluntarily move the lower parts of the body). During a review of Resident 35's Minimum data Set ([MDS] a resident assessment tool), dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-05-07 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to store food in a sanitary manner to prevent growth of microorganisms (an organism that can be seen only through a microscope) that could cause food borne illness (food poisoning: any illness resulting from the food spoilage of contaminated food, pathogenic bacteria, viruses, or parasites that contaminate food, as well as toxins) for 104 out of 112 total residents in the facility by not:A. Ensuring Foods were dated, labeled, and discarded before the used by date (expiration dates).B. Ensuring the proper level of the concentration of the Quaternary Ammonium (a type of chemical that is used to kill bacteria, viruses, and mold) in sanitization bucket was monitored and maintained.Findings:A. During a concurrent observation and interview on 5/4/2026, at 8:29 a.m., with the Dietary Supervisor (DS), in dry storage #1, there were food items that were not dated and sealed properly as follows:a. Opened and used dry pasta in a plastic container with no Receiving Date (RD- the day of delivery), no Open Date (OD), and no…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-05-07 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure staff followed infection control practices for four of thirty sampled residents (Resident 5, 89, 154, and 157) when:Certified Nurse Assistant (CNA) 2 failed to wear proper PPE prior to performing Foley catheter care for Resident 5.Laundry staff (LS) 1 failed to perform hand hygiene before and after distributing linens to Resident 89, 154 and 157.This failure has the potential to result in cross contamination, transmission of infectious organisms, healthcare-associated infections, and overall compromise of resident safety and sanitary conditions to residents. Findings:a. During a review of Resident 5's Face Sheet (front page of the chart that contains a summary of basic information about the resident), the Face Sheet indicated the facility admitted Resident 5 on 6/22/2021 and readmitted on [DATE] with diagnoses including diastolic (congestive) heart failure (weakness of the heart that leads to buildup of fluid in the lungs and other…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-07 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to protect resident's privacy and dignity for one of one sample resident (Resident 1) while Resident 1 was urinating.This failure has the potential to result in compromised the resident's dignity and privacy, embarrassment and unwanted expose to others while urinating.Findings:During a review of Resident 1's Face Sheet (front page of the chart that contains a summary of basic information about the resident), the Face Sheet indicated the facility admitted Resident 1 on 7/8/2020 and readmitted on [DATE] with diagnoses including pneumonitis (inflammation of the lungs when the tiny air sacs inside them become swollen and irritated), type 2 diabetes mellitus (condition in which the body does not metabolize blood sugar correctly) and major depressive disorder (mood disorder that causes persistent feeling of sadness and loss of interest).During a review of Resident 1's History and Physical (H&P), dated 12/30/2025, the H&P indicated Resident 1 had…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-05-07 · tag F0552 — isolatedEnsure that residents are fully informed and understand their health status, care and treatments.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure two of six sampled residents' (Resident 7 and 60) informed consent (voluntary agreement to accept treatment and/or procedures after receiving education regarding the risks, benefits, and alternatives offered) for a psychotropic drug (drug or other substance that affects how the brain works and causes changes in mood, awareness, thoughts, feelings, or behavior) was obtained prior to administration.These deficient practices violated Resident 7 and 60's rights to receive advanced information of risks and benefits of proposed care, treatment, treatment alterative, and choose the alterative of choice which includes information for administration of psychotropic drugs.Findings: a) During a review of Resident 7's Face Sheet (front page of the chart that contains a summary of basic information about the resident), the Face Sheet indicated, Resident 7 was initially admitted to the facility on [DATE] and last readmission was on 12/30/2025 with diagnoses…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-07 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to meet the needs for four of eight sample residents (Residents 35, 60, 63, and 123). Resident 35 had not been showered for two weeks, and the call lights (device that allows residents to request assistance from nursing staff) for Residents 60, 63, and 123, were not answered in a timely manner.These deficient practices resulted in delays of care and services, which could negatively impact resident outcomes.Findings:A. During a review of Resident 35's Face Sheet (front page of the chart that contains a summary of basic information about the resident), the Face Sheet indicated Resident 35 was admitted to the facility on [DATE] with diagnoses including spondylosis with radiculopathy lumbar region (age- related degenerative changes of the lower back can compress or irritate the nerves), difficulty walking, abnormal posture, blindness of the right eye, generalized muscle weakness, and paraplegia (inability to voluntarily move the lower parts of the body).During…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-05-07 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review:a) The facility failed to discuss and provide written information on the formulation of advanced directives (a legal document indicating a resident preference about end-of-life treatment decisions) for one of one residents (Resident 125) reviewed.b) The facility failed to ensure that advanced directives for two of three residents (Resident 101 and 132) sampled were included in their respective electronic and physical medical records.These deficient practices infringed on residents' right to be fully informed of their options regarding advanced directives and created a potential for care that conflicts with their expressed wishes.a. During a review of Resident 125's Face Sheet (front page of the chart that contains a summary of basic information about the resident), the facility admitted the resident on 8/1/2022 and was re-admitted on [DATE] indicated diagnoses including morbid obesity (having severe excess of body fat), diabetes mellitus (a disorder characterized…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-05-07 · tag F0605 — failed to not use drugs as a restraint — isolatedPrevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility the facility failed to:a. To define and monitor resident specific, measurable target behaviors related to use of Depakote for one of five residents sampled for unnecessary medications (Resident 7).b. To ensure there were regular Interdisciplinary Team Conferences to assess for continued need/justification and possible gradual dose reduction (stepwise tapering of a dose to determine if symptoms, conditions, or risks can be managed by a lower dose or if the dose or medication can be discontinued) of psychotropic medications (medications can alter brain chemistry, impact body functions, and modify a person's thoughts, moods, feelings, awareness, and perceptions) for two out of two residents (Resident 60 and 101) as indicated in facility policy.These failures had the potential to result in unnecessary medications which can cause untoward effects to residents. a. During a review of Resident 7's Face Sheet (front page of the chart that contains a summary of basic…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-07 · tag F0644 — isolatedCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow through and accurately assess with the Preadmission Screening and Resident Review (PASARR- a comprehensive evaluation that ensures people who have been diagnosed with serious mental illness, intellectual, and/or developmental disabilities are able to live in the most independent settings while receiving the recommended care and interventions to improve their quality of life) level I and level II evaluation for one of five sampled residents (Resident 2) to determine the facility's ability to provide the special needs of the residents.This failure had the potential to result in Resident 2 being at risk of not receiving the necessary care and services Resident 2 needs.Findings:During a review of Resident 2's Face Sheet (front page of the chart that contains a summary of basic information about the resident) , the Face Sheet indicated, Resident 2 was initially admitted to the facility on [DATE] and last readmission was on [DATE] with diagnoses…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 78 citations
- Potential for harm · Dcited before2026-05-07 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure a person-centered care plan was implemented for two of four sampled residents (Resident 13 and Resident 111) when:Resident 13 needed additional time for dental services and refused to comply with dental personnel during the dental visits.Resident 111 received wound treatment on the left knee incision after surgery.These deficient practices had the potential to negatively affect the quality of life and wellbeing for Resident 13 and Resident 111 and personalized goals and interventions for continued care and treatment.Findings:a. During a review of Resident 13's Face Sheet (front page of the chart that contains a summary of basic information about the resident), the Face Sheet indicated Resident 13 was originally admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses including cerebral palsy, failure to thrive (a decline caused by chronic diseases and functional impairments which can cause weight loss, decreased…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-07 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure proper urinary indwelling catheter care for one of one sampled resident, (Resident 80) by failing to:1.) Ensure the indwelling catheter (a soft, thin tube that goes into your bladder so urine can drain out and into a bag outside your body) drainage bag was off from the floor.2.) Ensure the indwelling catheter drainage bag was below the bladder level during the care.This failure had the potential to cause urine backflow into the resident's bladder, increasing the risk for urinary tract infections (UTI- an infection the bladder/urinary tract) and indwelling catheter-related complications.Findings:During a review of Resident 80's Face Sheet (front page of the chart that contains a summary of basic information about the resident), the Face Sheet indicated the facility admitted Resident 80 on 11/26/2025 and readmitted [DATE] with diagnoses including acute posthemorrhagic anemia (a type of anemia that happens when you lose a lot of blood…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-07 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to:a. Ensure one of four residents received the correct dose of their pain medication (Resident 53). b. Ensure an emergency kit ([E-kit] receptacle that includes medications that need to be administered when pharmacy services are not available) was replaced after being used for Resident 4.These failures have the potential to result in medication errors. a.) During a review of Resident 53's Face Sheet (front page of the chart that contains a summary of basic information about the resident), the Face Sheet indicated the facility originally admitted the resident on 7/3/2016, and was readmitted on [DATE] with diagnosis including fibromyalgia (chronic disorder characterized by widespread musculoskeletal pain, fatigue, sleep disturbances, and cognitive difficulties), headaches with orthostatic component (headaches that develop within 30 seconds of standing or sitting upright and improve while lying down), age-related osteoporosis without current…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-07 · tag F0756 — failed to review each resident's drug regimen — isolatedEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to address the consultant pharmacist's recommendations to clarify the behavior manifestation for Seroquel [ a prescription medication used to treat schizophrenia (a mental illness that is characterized by disturbances in thought) and bipolar (sometimes called manic-depressive disorder; mood swings that range from the lows of depression to elevated periods of emotional highs)] on 3/6/2026 and to consider a gradual dose reduction (GDR - a periodic attempt to manage a resident's behavioral issues with a lower dose of medication) for Depakote (a prescription medication used to treat bipolar disorder) on 4/19/2026 during the Medication Regimen Review (MRR - a monthly report from the consultant pharmacist identifying any medication irregularities in a resident's current medication regimen) for one of five resident (Resident 7).This failure had the potential to result in failing to ensure the physician evaluated and responded to medication irregularities…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-07 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure one of one resident's (Resident 84) Ativan (a class IV medication for anxiety [mental health condition characterized by pervasive worry and fear affecting daily life]) was properly stored. The medication was not in a locked container.The failure had potential to result in drug diversion (illegal transfer of prescription medications).Findings:During a review of Resident 84's Face Sheet (front page of the chart that contains a summary of basic information about the resident), the Face Sheet indicated Resident 84 was admitted to the facility on [DATE] with diagnosis including nonrheumatic aortic stenosis (age related heart problem).During a review of Resident 84's Minimum Data Set ([MDS] a resident assessment tool), dated 3/31/2026, the MDS indicated Resident 84's cognitive skills (the mental action or process of acquiring knowledge and understanding through thought, experience, and senses) were severely impaired. The MDS indicated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-07 · tag F0802 — failed to prepare enough nourishing food — isolatedProvide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure kitchen staff were routinely trained and evaluated for competency skills such as :A. [NAME] (CK) 1 failed to follow the meal ticket for Resident 67 during the trayline (an assembly line system used in nursing homes and institutional food services to prepare and assemble patient or resident meal trays).B. [NAME] (CK) 2 and Dietary Supervisor (DS) failed to verbalize substitute fortified food items for cheese for Resident 67.These failures had potential to result in Resident 67 not receiving fortified diets as prescribed and Resident 67's food preference was not honored to prevent weight loss.Findings:A. During a review of Resident 67's Face Sheet (front page of the chart that contains a summary of basic information about the resident), the Face Sheet indicated Resident 67 was initially admitted to the facility on [DATE] and last readmission was on 10/24/2024 with diagnoses including chronic obstructive pulmonary disease (COPD-a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-05-07 · tag F0813 — isolatedHave a policy regarding use and storage of foods brought to residents by family and other visitors.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure food brought by visitors was properly monitored, stored, and supervised according to the physician's prescribed diet order for one of one two sampled residents (Resident 36).This failure has the potential to result in poor diabetic control, aspiration risk, exposure to unsanitary food conditions, and pest contamination, which could negatively affect resident's health and safety.Findings:During a review of Resident 36's Face Sheet (front page of the chart that contains a summary of basic information about the resident), the Face Sheet indicated the facility admitted Resident 1 on 6/7/2024 with diagnoses including Guillain-Barre syndrome (a rare condition where the body's immune system mistakenly attacks the nerves), type 2 diabetes mellitus (DM, condition in which the body does not metabolize blood sugar correctly) and Legal blindness (a level of vision loss that is so bad it makes it hard to do everyday things like reading, driving, or recognizing faces even with glasses or contacts).During a review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-07 · tag F0921 — failed to keep a safe, functional, sanitary building — isolatedMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide a safe environment for one of two sample resident (Resident 80) when the molding located at the head of Resident 80's bed was damaged.This failure has the potential to result in injury and compromised infection control to the residents.Findings:During a review of Resident 80's Face Sheet (front page of the chart that contains a summary of basic information about the resident), the Face Sheet indicated the facility admitted Resident 80 on 11/26/2025 and readmitted [DATE] with diagnoses including acute posthemorrhagic anemia (a type of anemia that happens when you lose a lot of blood quickly, second-degree burn of head, face, neck, unspecified site, and chronic respiratory failure (a long-term problem where your longs can get enough oxygen into your blood or can't get enough carbon dioxide out of your blood).During a review of Resident 80's History and Physical (H&P), dated 4/1/2026, the H&P indicated the resident did not have the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-07 · tag F0925 — failed to control pests — isolatedMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to maintain a sanitary, pest-free environment for one of nine sampled residents (Resident 105) when Family Member 1 (FM 1) discovered rodent droppings in Resident 105's laundry hamper while sorting through Resident 105's laundry.This deficient practice resulted in a damaged shirt and had the potential to result in negative health outcomes.Findings:During a review of Resident 105's Face Sheet (front page of the chart that contains a summary of basic information about the resident), the Face Sheet indicated Resident 105 was admitted to the facility on [DATE] with diagnoses including Parkinson's disease (a progressive disease of the nervous system marked by tremor, muscular rigidity, and slow, imprecise movements), abnormalities of gait and mobility, cognitive communication deficit (problems with communication), difficulty walking, and abnormal posture.During a review of Resident 105's Minimum Data Set ([MDS] a resident assessment tool), dated 3/15/2026, the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-13 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure an Inventory list (Resident's Clothing and Possessions form) for one of four sampled residents (Resident 1) was created during the admission of Resident 1 to the facility. This deficient practice resulted in the clothing and/or other possessions for Resident 1 not being documented on admission to the facility. This deficient practice had the potential for Resident 1 to have no recourse to recovery clothing or other possessions that could be lost.Findings: During a review of Resident 1's admission Record (Face Sheet), the Face Sheet indicated Resident 1 was admitted to the facility on [DATE]. Resident 1 had a diagnosis of joint replacement surgery aftercare (specialized care, rehabilitation, and lifestyle adjustments needed immediately after surgery to ensure the new joint heal correctly). During a review of Resident 1's Minimum Data Set ([MDS] a resident assessment tool) dated 2/19/2026, the MDS indicated Resident 1's cognition (the mental…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-13 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to report an injury of unknown origin for one of four sampled residents (Resident 1) when Resident 1 experienced right hip pain and an X-ray (a medical test that takes black and white pictures of the inside of the body) indicated Resident 1 sustained a dislocation (a traumatic injury where the ends of two connected bones are forced out of their normal positions) to her right hip. This deficient practice resulted in the California Department of Public Health (CDPH) not being aware of Resident 1's injury causing a delay in their investigation. This deficient practice had the potential for pertinent information to be lost and/or forgotten. Findings: During a review of Resident 1's admission Record (Face Sheet), the Face Sheet indicated Resident 1 was admitted to the facility on [DATE]. Resident 1 had a diagnosis of joint replacement surgery aftercare (specialized care, rehabilitation, and lifestyle adjustments needed immediately after surgery to ensure the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-13 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to thoroughly investigate an injury of unknown origin for one of four sampled residents (Resident 1) when Resident 1 experienced right hip pain and an x-ray (a medical test that take black and white pictures of the inside of the body) indicated Resident 1 sustained a dislocation (a traumatic injury where the ends of two connected bones are forced out of their normal positions) to her right hip. This deficient practice resulted in the facility's inability to determine how the injury occurred and had the potential for abuse and/or neglect to go unrecognized.Findings: During a review of Resident 1's admission Record (Face Sheet), the Face Sheet indicated Resident 1 was admitted to the facility on [DATE]. Resident 1 had a diagnosis of joint replacement surgery aftercare (specialized care, rehabilitation, and lifestyle adjustments needed immediately after surgery to ensure the new joint heal correctly). During a review of Resident 1's Minimum Data Set ([MDS]…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-01-30 · tag F0773 — isolatedProvide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a duplicate blood drawn was not conducted on one sampled resident (Resident 1) on 1/12/2026 when the order to obtain labs had already been completed on 12/26/2026. This deficient practice resulted in an unnecessary and duplicated blood draw on Resident 1 without an order from the physician to obtain blood work on 1/12/2026. This deficient practice had the potential to cause anemia, physical injury, and lack of physician oversight.Findings: During a review of Resident 1's admission Record (Face Sheet), the Face Sheet indicated Resident 1 was admitted to the facility on [DATE] with diagnosis of a urinary tract infection ([UTI] an infection in the bladder/urinary tract). During a review of Resident 1's Minimum Data Set ([MDS] an assessment tool) dated 12/4/2025, the MDS indicated Resident 1's cognition was intact. During a review of Resident 1's Physician's Order dated 12/11/2025, the Physician's Order indicated for Resident 1 to have the following…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-12-17 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation. interview and record review, the facility failed to Implement the facilities procedures and policy (P&P) titled Infection Prevention and Control plan revised 5/2023, indicating standard and transmission-based precautions would be followed to prevent the spread of infections by failing to ensure visitors and staff use Personal Protective Equipment (PPE - clothing and equipment that is worn or used to provide protection against hazardous substances and/or environments) when indicated.These failures had the potential to result in compromised infection control measures resulting in the spread of Covid-19 (a highly contagious respiratory infection caused) infection among residents, staff, and visitors.Findings:A. During a review of Resident 2's admission Record, the admission Record indicated Resident 2 was admitted to the facility on [DATE] with diagnoses including cerebrovascular infarction (CVA-stroke, loss of blood flow to a part of the brain), Alzheimer's Disease (a disease characterized by…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-12 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure they reported an allegation of resident to resident abuse within two hours of being made aware of the allegation for two of two sampled residents (Resident 1 and Resident 2). This deficient practice resulted in the inability for the California Department of Public Health (CDPH) to conduct an immediate investigation of the abuse allegation and had the potential for information to be lost and/or forgotten. Findings: During a review of Resident 1's admission Record (Face Sheet), the Face Sheet indicated Resident 1 was admitted to the facility on [DATE] with diagnoses that included dementia (a progressive state of decline in mental abilities) and anxiety disorder (persistent and excessive worry that interferes with daily activities). During a review of Resident 1's Minimum Data Set ([MDS] a resident assessment tool) dated 8/4/2025, the MDS indicated Resident 1 had severe cognitive (ability to think and process information) impairment (loss). The MDS…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-12 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the facility conducted an investigation for two of two sampled residents (Resident 1 and Resident 2) when they were made aware of a physical altercation between the two residents on 10/24/2025. This deficient practice resulted in not determining what the problems were between Resident 1 and Resident. This deficient practice had the potential for an ongoing situation between the two residents to escalate due to no attempted determination of events or resolution of the situation. Findings: During a review of Resident 1's admission Record (Face Sheet), the Face Sheet indicated Resident 1 was admitted to the facility on [DATE] with diagnoses that included dementia (a progressive state of decline in mental abilities) and anxiety disorder (persistent and excessive worry that interferes with daily activities). During a review of Resident 1's Minimum Data Set ([MDS] a resident assessment tool) dated 8/4/2025, the MDS indicated Resident 1 had severe…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-07-02 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to ensure that the resident received treatment and care in accordance with professional standards of practice for one of three sampled residents (Resident 1) by failing to notify the physician and responsible party regarding Resident 1's Computed Tomography (CT- a medical imaging procedure that uses X-rays to create detailed cross-sectional images of the body) scan result which indicated multiple kidney stones (hard objects made of minerals and salts in urine lodged in the kidney, very painful).This failure resulted in a delay in care and treatment to prevent urinary tract infection (UTI- an infection in the bladder/urinary tract) and abdominal pain.During a review of Resident 1's admission Record, the admission Record indicated, Resident 1 was initially admitted to the facility on [DATE] and last re-admission was on 6/25/2024 with diagnoses including Diabetes Mellitus (DM-a disorder characterized by difficulty in blood sugar control and poor wound…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-07-02 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record reviews, the facility failed to ensure effective pain management measures for one of three sampled resident (Resident 1), by failing to ensure Resident 1 had pain medication for moderate pain (pain scale [a tool used to assess pain intensity, with a scale of 0 to 10, where 0 represents no pain and 10 represents the worst pain imaginable] level of 4-7) and routine and breakthrough pain (a transient exacerbation of pain that occurs in individuals who are already experiencing chronic pain).This failure had the potential to result in social isolation and worsening of depression (a mood disorder that causes a persistent feeling of sadness and loss of interest).During a review of Resident 1's admission Record, the admission Record indicated Resident 1 was initially admitted to the facility on [DATE] and last re-admission was on 6/25/2024 with diagnoses including recurrent major depressive disorder and chronic pain syndrome (persistent pain lasting longer than three months,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-03-14 · tag F0867 — failed to act on quality-improvement findings — widespreadSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility's Quality Assessment and Assurance (QAA) Committee, thereby affecting 114 of 114 residents, failed to identify and implement corrective action to systemic problems identified: a. Ensure infection control program was implemented to mitigate the Coronavirus disease (Covid-19 - contagious disease) outbreak. b. Ensure dialysis (a treatment to cleanse the blood of wastes and extra fluids artificially through a machine when the kidney(s) have failed) residents were assessed before departing for dialysis and after residents returned from outpatient dialysis. c. Ensure all allegations of abuse were prevented, reported, and investigated. The deficient practices placed the residents at risk for not receiving the quality treatment necessary to adequately meet their highest practicable well-being. Findings: During an interview on 3/14/2025 at 1:14 p.m., with the Administrator (ADM), the ADM stated the following systemic issues identified were not identified by the QAA committee: a. Ensure infection control program was implemented to mitigate the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-03-14 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to observe infection control measures on 3 of 5 sampled residents Resident 7, 8, 268 and 7 by failing to: a. Ensure Certified Nursing Assistant 5 (CNA 5) wore an isolation gown (protective apparel used to protect the wearer from the transfer of microorganisms and body fluids) while addressing Resident 8's pain concerns which required direct contact with Resident 8 who was on Enhanced Barrier Precautions (EBP, infection control intervention using gown and gloves during high contact resident care activities designed to reduce the transmission of multi-drug resistant organisms). b. Ensure Restorative Nursing Aide 1 (RNA 1) and Restorative Nursing Aide 2 (RNA 2) wore isolation gowns while providing RNA exercises to Resident 8 who was on EBP precautions. c. ensure Resident 268's, peripheral venous catheter (a thin flexible tube inserted into a vein to provide access for giving medications ) hub ( the external part of the catheter that allows for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-03-14 · tag F0925 — failed to control pests — widespreadMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to maintain a pest-free environment when a cockroach appeared in one of one sample resident's room (Resident 48's) . This failure had the potential to compromise the provision of a clean and homelike environment to residents. Findings: During a concurrent observation and interview on 3/10/2025 at 2:15 p.m. with Housekeeping Staff (HS) 2, in Resident 48's room, observed a bug crawling in the room. HS 2 entered and found the bug in the resident's rest room. HS 2 stated that she had observed it before; sometimes it comes from window, and sometimes from the sink. During an interview on 3/12/2025 at 7:45 a.m. with the Administrator (Admin), the Admin stated that the bug was a type of cockroach and it should not be there. During an interview on 3/14/2025 at 11:18 a.m. with the Director of Nursing (DON), the DON stated that no pest should be inside the room, it was not clean or safe environment, residents' room should be kept clean and homelike. During a review of the facility's policy and procedure (P&P) titled, Pest…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-03-14 · tag F0550 — failed to protect resident dignity and rights — patternHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record reviews the facility failed to ensure five of ten sampled residents (Resident 36, 42, 76, and 98) were treated with dignity and respect when the facility failed to ensure: a) Resident 98's foley catheter bag (medical device that helps drain urine from the bladder) was covered with a dignity bag (a bag used to the cover and hold the catheter drainage/collection bag, so it is not visible). b) Resident 42 was groomed and was not wearing a hospital gown. c) Resident 76's teeth were cleaned, and clothes were not soiled with feces. d) Resident 36 had a dignified dining experience. e) Resident 33 was assisted to the toilet and not instructed to defecate or void in the adult disposable underwear. These deficient practices resulted in residents not treated with dignity and respect and does not promote enhancement of quality of life. Findings: a) During a review of Resident 98's admission Record, the admission Record indicated Resident 98 was admitted to the facility on [DATE]…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-03-14 · tag F0554 — patternAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure one out of three sampled resident's (Resident 30 ) would not be allowed to keep medications at the bedside without a physician's order and without being assessed to determine if the resident is capable to self-administer her own medications . This deficient practice had a potential for resident to over or under medicate herself which can lead to further complications. Findings: During a record review of Resident 30's admission Record ( Face Sheet), the admission Record indicated Resident 30 was originally admitted to the facility on [DATE] then re-admitted on [DATE], with diagnoses including unspecified dementia ( a decline in cognitive function that cannot be attributed to a specific known cause) unspecified severity, without behavioral disturbance (wide range of changes in behavior like thoughts and mood ), During a review of Resident 30's Minimum Data Set ([MDS], a comprehensive assessment and care screening tool]) dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-03-14 · tag F0558 — failed to accommodate residents' needs and preferences — patternReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure two of four sampled residents (Residents 8 and 58) call lights (device that allows residents to request assistance from nursing staff) were accessible and within reach. This deficient practice resulted in a delay of care and services. Findings: During a review of Resident 8's admission Record, the admission Record indicated the facility initially admitted Resident 8 on 6/29/2010 and readmitted Resident 8 on 11/18/210 with diagnoses including urinary tract infection (UTI, an infection in the bladder/urinary tract) and cervical radiculopathy (condition caused by compression and inflammation of nerve roots in the neck which usually leads to pain, numbness, and weakness of the arms). During a review of Resident 8's Minimum Data Set (MDS, a federally mandated assessment tool), dated 11/29/2024, the MDS indicated Resident 8 had moderately impaired cognition (mental processes involved in gaining knowledge and comprehension, includes…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-03-14 · tag F0585 — failed to handle grievances — patternHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure one of two sampled residents (Resident 76) family member (FM) 2's grievance (complaints regarding treatment, care, management of funds, lost clothing, or violation of rights) involving an unidentified Certified Nurse Aide (CNA) was addressed, investigated, and resolved in a timely manner. This deficient practice placed Resident 76's at risk for mistreatment can negatively affect Resident 76. Findings: During a review of Resident 76's admission Record, the admission Record indicated Resident 76 was originally admitted to the facility on [DATE] with diagnoses including metabolic encephalopathy (problem in the brain), colostomy status (a surgical procedure that brings one end of the large intestine out through the abdominal wall to allow waste to leave the body), and bilateral primary osteoarthritis of the knee (a type of arthritis on both knees that occurs when the cartilage on the ends of bones wears down, causing the bones to rub against one…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-03-14 · tag F0600 — failed to protect residents from abuse and neglect — patternProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility did not protect one of three sampled residents (Resident 76) from abuse when the facility failed to: a) Ensure Resident 167, who was only wearing a hospital gown and adult disposable underwear, did not enter Resident 76's room and kiss Resident 76 in the arm without Resident 76's consent on 2/23/2025 at around 7:30 a.m. b) Ensure Resident 76 was assessed, monitored and provided with emotional support after allegations of abuse were made on 2/23/2025 that Resident 167 entered Resident 76's room and kissed Resident 76's arm without Resident 76's consent. c) Ensure Resident 76 was assessed, monitored, and provided with emotional support after allegations of abuse were made on 11/15/2024 by Family Member (FM)2 that an unidentified Certified Nurse Assistant (CNA), took Resident 76's cell phone, closed Resident 76's door, and turned the television on loud and Resident 76 felt isolated due to the CNA's actions. These deficient practices resulted in Resident 76 being…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-03-14 · tag F0609 — failed to report abuse allegations — patternTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to report allegations of abuse to the California Department of Public Health (CDPH) within the regulated time frame of two hours. a) The facility failed to report to CDPH when an allegation of abuse was made on 11/15/2024 by Family Member (FM)2 that an unidentified Certified Nurse Assistant (CNA) took Resident 76's cell phone, closed Resident 76's door, and turned the television on loud and Resident 76 felt isolated. b) The facility failed to report to CDPH when an allegation of abuse was made, about an incident that occured on 2/23/2025, by FM 2 that a male resident (Resident 167), without pants on, entered Resident 76's room and allegedly kissed Resident 76's arm without Resident 76's consent. This deficient practice resulted in CDPH's inability to investigate the allegation of abuse timely and had the potential for other allegations of abuse to go unreported. Findings: During a review of Resident 76's admission Record, the admission Record indicated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-03-14 · tag F0610 — failed to investigate and act on abuse reports — patternRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to thoroughly investigate and submit the investigation report of all allegations of abuse to the California Department of Public Health (CDPH) within five days of the incident. a) The facility failed to thoroughly investigate and submit investigative reports to CDPH when an allegation of abuse was made on 11/15/2024 by Family Member (FM)2 that an unidentified Certified Nurse Assistant (CNA), unidentified, took Resident 76's cell phone, closed Resident 76's door, and turned the television on loud and Resident 76 felt isolated. b) The facility failed to thoroughly investigate and submit investigative reports to CDPH when an allegation of abuse was made, approximately one week (unspecified date) after an incident that occured on 2/23/2025, by FM 2 that a male resident (Resident 167), who did not have pants on, entered Resident 76's room and allegedly kissed Resident 76's arm without Resident 76's consent. This deficient practice resulted in CDPH's inability…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-03-14 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility did not develop and implement a comprehensive person-centered care plan for two of four sampled residents (Resident 23 and 74) when the facility failed to: 1. Develop a care plan and interventions to improve, prevent, and limit a decline in range of motion (ROM - the extent and direction of movement at a joint or series of joints) for Resident 23 who was identified as having left upper extremity ROM limitations. 2. Develop a comprehensive care plan and conduct interdisciplinary team (IDT, team of health care professionals that work together with the resident and or resident's representative to prioritize the resident 's needs and goals) care conferences for Resident 23 who had a left shoulder fracture (broken bone) and refused multiple times to follow up with orthopedic (branch of surgery concerned with conditions involving the muscles and bones) appointments. 3. Develop and implement a care plan addressing Resident 74's edema (swelling caused by fluid building…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-03-14 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record reviews the facility failed to ensure one of three sampled resident (Resident 42) was groomed and was not wearing a hospital gown and one of three resident's (Resident 76) teeth were brushed at least twice a day. This deficient practices resulted in residents' poor hygiene which can increase the risk of poor physical and mental wellness. Findings: During a review of Resident 42's admission Record, the admission Record indicated Resident 42 was originally admitted to the facility on [DATE] with diagnoses including major depressive disorder (a mood disorder that causes a persistent feeling of sadness and loss of interest), difficulty walking, and rheumatoid arthritis (a chronic progressive disease-causing inflammation in the joints and resulting in painful deformity and immobility). During a review of Resident 42's Minimum Data Set (MDS), a resident assessment tool, dated 12/20/2024, the MDS indicated Resident 42's cognition (thought process) was moderately impaired. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-03-14 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility did not provide quality care and services for five out of eight residents (Resident 23, 51, and 74) when:. a.The facility failed to ensure Resident 51's self-administration of insulin (hormone produced by the pancreas that regulates blood sugar levels) via an insulin pump (a small, wearable device that delivers rapid-acting insulin continuously, mimicking the function of a healthy pancreas (organ that produces hormones which regulate blood sugar levels), and allowing individuals with diabetes (DM-a disorder characterized by difficulty in blood sugar control and poor wound healing) to manage their blood glucose levels more effectively than with injections) was monitored per facility's policy and procedure, titled Self-Administration of Medications dated 5/2019 which indicated nursing would be responsible for recording self-administration doses of insulin in the resident's medication administration record (MAR). These deficient practices resulted in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-03-14 · tag F0688 — failed to keep residents mobile / prevent decline — patternProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide treatments and services to one of eleven sampled residents (Resident 23) to improve, prevent and/or limit a decline in joint (where two bones meet) range of motion (ROM, full movement potential of a joint) by failing to: 1. Provide ROM services to improve, maintain, and prevent a decline of Resident 23's left shoulder 2. Ensure Resident 23's Joint Mobility Assessments (JMA, a brief assessment of a resident's ROM in both arms and both legs), dated 7/4/2024 and 10/4/2024, included the assessment of Resident 23's left shoulder ROM These deficient practices had the potential to cause Resident 23 to have a decline in ROM leading to contracture (loss of motion of a joint associated with stiffness and joint deformity) and have a decline in physical functioning such as the ability to eat, dress, and walk. Findings: During a review of Resident 23's admission Record, the admission Record indicated Resident 23 was admitted to the facility on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-03-14 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — patternProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of two sampled residents (Resident 98) who had a foley catheter (device that drains urine into a collection bag) was monitored and assessed for signs and symptoms of a urinary tract infection. The deficient practices had the potential to result in a urinary tract infection. Findings: During a review of Resident 98's admission Record, the admission Record indicated Resident 98 was admitted to the facility on [DATE] with diagnoses including hydronephrosis (condition of the urinary tract where one or both kidneys swell) with renal and ureteral calculous obstruction (condition where there is blockage caused by kidney stones. During a review of Resident 98's Minimum Data Set (MDS - a resident assessment tool), dated 1/17/2025, the MDS indicated Resident 98's cognition (thought process) was intact. The MDS indicated Resident 98 needed substantial assistance (helper does more than half the effort to complete the task) with toileting hygiene, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-03-14 · tag F0698 — failed to provide proper dialysis care — patternProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure three of four hemodialysis ([HD]a treatment to cleanse the blood of wastes and extra fluids artificially through a machine when the kidney(s) have failed) residents (Resident 58,98, and 103) received dialysis care and services based on professional standards. The facility failed to: a. Ensure Resident 51 received HD as scheduled on Tuesday, Thursday, and Saturday. b. Ensure Resident 58 had a dressing on the site of the dialysis catheter (medical device used to do HD). c. Ensure Resident 98 was assessed prior to sending Resident 98 to HD after Resident 98 returned from the dialysis center. d. Ensure Resident 103 had equipment and supplies necessary to manage emergencies such as bleeding at the bedside. These deficient practices had the potential to result in complications from HD for Residents 58, 98, and 103. The deficient practice of Resident 51 not receiving dialysis resulted in experiencing facial swelling, requiring admission to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-03-14 · tag F0726 — failed to have competent, trained nursing staff — patternEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure Restorative Nursing Aide 1 (RNA 1) and Restorative Nursing Aide 2 (RNA 2) were competent in locating personal protective equipment (PPE, equipment worn to minimize exposure to hazards that can cause serious injuries and illnesses) for one of eleven sampled residents (Resident 8) who was on EBP precautions (EBP, infection control intervention using gown and gloves during high contact resident care activities designed to reduce the transmission of multi-drug resistant organisms). This deficient practice had the potential to transmit infectious microorganisms and increase the risk of infection among the residents and staff members. Findings: During a review of Resident 8's admission Record, the admission Record indicated the facility initially admitted Resident 8 on 6/29/2010 and readmitted Resident 8 on 11/18/210 with diagnoses including urinary tract infection (UTI, an infection in the bladder/urinary tract) and cervical radiculopathy (condition caused by compression and inflammation of nerve roots in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-03-14 · tag F0759 — failed to keep medication error rate low — patternEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain a medication error rate of less than 5 percent (%) during medication pass for two of four sampled residents (Residents 68 and 90) by failing to: a. Administer Resident 90's Vitamin B12 (a vitamin used to treat low level of vitamin B12 and help with red blood cell formation) and Vitamin B1 (a vitamin used to treat low level of vitamin B1) in accordance with physician orders. b. Clarify Resident 68's MiraLAX ([generic name - polyethylene glycol], a medication used to treat constipation) order before administration and failed to administer MiraLAX in accordance with medication label and manufacturer specifications. These deficient practices of medication administration error rate of 11.54 percent (%) exceeded the five (5) percent (%) threshold. Findings: a. During a review of Resident 90's admission Record (a document containing demographic and diagnostic information), dated 3/11/2025, the admission record indicated, Resident 90 was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-03-14 · tag F0760 — failed to prevent significant medication errors — patternEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to administer two of three residents' (Resident 58 and 76) medication as ordered. The facility failed to administer Resident 58's Eliquis (medication used to treat and prevent blood clots) twice a day and Resident 76's Levothyroxine Sodium Oral Tablet (medication to treat hypothyroidism - condition in which the thyroid gland doesn't produce enough thyroid hormone) once a day in the morning. This deficient practice had the potential to result in decreased efficacy of medication treatment which can negatively impact the residents' health and wellbeing. Findings: During a review of Resident 58's admission Record, the admission Record indicated Resident 58 was admitted to the facility on [DATE] with diagnoses including encephalitis (swelling of the brain) and encephalomyelitis (swelling of brain and spinal cord, end stage renal Disease (ESRD -irreversible kidney failure) , dependence on renal dialysis (a treatment to cleanse the blood of wastes and extra…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-03-14 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to store and label medications in accordance with manufacturer specifications and professional principles in two of three medication carts (Station 1 Medication Cart 2 and Station 3 Medication Cart 3A) and two of two medication rooms (Station 1 Medication Room Refrigerator and Station 2 Medication Room Refrigerator) by failing to: 1. Maintain storage of Resident 18's rectal suppositories separately from Resident 18's eye drops and/or an orally administered medication, per facility's policy and procedure (P&P) titled, Storage of Medication, dated 09/2010, and ensure Resident 57's latanoprost ophthalmic solution (a medication in form of eye drops used to treat high pressure in the eyes) were stored and/or labeled in accordance with manufacturer's specifications, affecting two of three inspected medication carts (Station 1 Medication Cart 2 and Station 3 Medication Cart 3A). 2. Ensure medications requiring refrigeration were stored and labeled…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-03-14 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to: a. dispose of expired Italian dressing, barbeque and caramel sauce. b. properly stores and label coffee creamers and a peanut butter sandwich in the resident's food refrigerator per facility policy. These deficient practices placed the residents at risk for foodborne illness. Findings: a. During an observation on 3/10/2025 at 8:43 a.m. of Refrigerator 2, Italian salad dressing and Barbeque sauce were labeled with a best by date of 3/1/2025, and Caramel sauce was labeled with an open date of 11/19/2024. The Caramel sauce bottle indicated the sauce should be used within three weeks of opening. During an interview on 3/10/2025 at 8:45 a.m. with the Cook, the [NAME] stated the dressing should not be stored after the best by date and should be thrown away. The [NAME] stated the kitchen staff will follow the instructions on the packaging in regard to expiration date. The [NAME] stated residents are at risk of getting sick if they were to consume food past the expiration date. During an interview on 3/10/2025 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-03-14 · tag F0842 — failed to keep accurate, complete medical records — patternSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure medical records for one of eleven sampled residents (Resident 23) were accurately documented and readily accessible by failing to: 1. Ensure Resident 23's Joint Mobility Assessment (JMA, a brief assessment of a resident's ROM in both arms and both legs), dated 1/5/2025, was accurately completed to indicate the severity of range of motion (ROM, full movement potential of a joint) loss of Resident 23's left shoulder. 2. Ensure Resident 23's Orthopedic (specialty area in medicine referring to the management of the muscles, bones, and their connective structures) Consultation Progress Note, dated 4/3/2024, was readily accessible. These deficient practices had the potential to delay and negatively affect the delivery of necessary care and services. Findings: During a review of Resident 23's admission Record, the admission Record indicated Resident 23 was admitted to the facility on [DATE] with diagnoses including a displaced fracture of the greater…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-03-14 · tag F0881 — failed to use antibiotics responsibly — patternImplement a program that monitors antibiotic use.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement the antibiotic stewardship program policy for two of three sampled residents (Resident 53 and 106) by not completing the Mc Geer's Criteria (criteria used to determine appropriate use of antibiotics). This deficient practice had the potential to increase antibiotic resistance and provide antibiotics without justification. Findings: During a review of Resident 53's admission Record, the admission record indicated Resident 53 was admitted on [DATE] with the diagnosis of cellulitis (a skin infection that causes swelling and redness) of left lower limb. During a review of Resident 53's Minimum Data Set (MDS - a resident assessment tool) dated 2/17/2025, the MDS indicated Resident 53's cognition was intact, and Resident 53 required partial/moderate assistance (helper does less than half the effort) to complete activities of daily living (ADLs- activities such as bathing, dressing and toileting a person performs daily). During a review of Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-03-14 · tag F0883 — failed to offer flu and pneumonia vaccines — patternDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to document education provided regarding the benefits and risks of immunization and administration of the influenza (Flu-a contagious respiratory illness) and pneumonia (PNA -an infection of the lungs ) vaccinations (medication to prevent a particular disease) for three of 21 sampled residents ( Resident 11, 75 and 93) . This deficient practice had a potential for residents to who are unvaccinated with influenza, pneumonia and no record of being vaccinated. Findings: a. During a record review of Resident 11's admission Record ( Face Sheet), the admission Record indicated Resident 11 was admitted to the facility on [DATE] with diagnoses including adult failure to thrive (a syndrome of weight loss , decreased appetite and poor nutrition and decreased activity), and personal history of covid 19 . During review of Resident 11's history and physical (H&P), the H&P dated 2/27/2025, indicated Resident 11 has dementia (general term for loss of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-03-14 · tag F0887 — patternEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to document education provided regarding the benefits and risks of immunization and administration of Covid-19 (an infectious respiratory illness) for two of three sampled residents ( 11 and 74) This deficient practice had a potential for residents to become unvaccinated with Covid and no record of being vaccinated. Findings: During a record review of Resident 11's admission Record ( Face Sheet), the admission Record indicated Resident 11 was admitted to the facility on [DATE] with diagnoses including adult failure to thrive (a syndrome of weight loss , decreased appetite and poor nutrition and decreased activity), muscle weakness and personal history of covid 19 . During review of Resident 11's history and physical (H&P), the H&P dated 2/27/2025, indicated Resident 11 has dementia (general term for loss of memory) and aphasic ( inability to communicate). During a review of Resident 11's Minimum Data Set ([MDS- a resident assessment tool)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-14 · tag F0553 — failed to let residents help plan their care — isolatedAllow resident to participate in the development and implementation of his or her person-centered plan of care.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to involve one of three sampled resident's (Resident 76) in an Interdisciplinary Team (IDT-team of health care professionals that work together toward and prioritize the resident 's needs) care conference. This deficient practice violated Resident 76's rights to be informed and the right to participate in resident's plan of care. Findings: During a review of Resident 76's admission Record, the admission Record indicated Resident 76 was originally admitted to the facility on [DATE] with diagnoses including metabolic encephalopathy (problem in the brain), colostomy status (a surgical procedure that brings one end of the large intestine out through the abdominal wall to allow waste to leave the body), and bilateral primary osteoarthritis of the knee (a type of arthritis on both knees that occurs when the cartilage on the ends of bones wears down, causing the bones to rub against one another). During a review of Resident 76's Minimum Data Set ({MDS}- a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-14 · tag F0557 — isolatedHonor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to account for one of two resident's (Resident 76) personal belongings. This deficient practice violated Resident 76's rights to retain and use personal possessions and resulted in missing belongings. Findings: During a review of Resident 76's admission Record, the admission Record indicated Resident 76 was originally admitted to the facility on [DATE] with diagnoses including metabolic encephalopathy (problem in the brain), colostomy status (a surgical procedure that brings one end of the large intestine out through the abdominal wall to allow waste to leave the body), and bilateral primary osteoarthritis of the knee (a type of arthritis on both knees that occurs when the cartilage on the ends of bones wears down, causing the bones to rub against one another). During a review of Resident 76's Minimum Data Set (MDS), a resident assessment tool, dated 10/30/2024, the MDS indicated Resident 76's cognition was severely impaired. The MDS…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-14 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the Case Manager (CM) reported one of eleven sampled resident's (Resident 23) continuous refusals for Orthopedic (specialty area in medicine referring to the management of the muscles, bones, and their connective structures) follow up appointments to the physician. This deficient practice resulted in Resident 23 not receiving necessary treatment and services to improve left arm range of motion (ROM, full movement potential of a joint), unnecessary weightbearing restrictions (guidance from a physician limiting the amount of weight a person can put through a specific arm and/or leg after surgery) of the left arm, a delay of therapy and restorative services, and had the potential to result in a decline in Resident 23's overall mobility and physical functioning. Findings: During a review of Resident 23's admission Record, the admission Record indicated Resident 23 was admitted to the facility on [DATE] with diagnoses including a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-14 · tag F0691 — failed to provide colostomy / ostomy care — isolatedProvide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure one of one sampled resident (Resident 76) with a colostomy (surgery to create an opening for the colon through the belly) received the correct colostomy bag (pouch that attaches to the stoma [small opening in the abdomen] to collect the waste). This deficient practice resulted in Resident 76's colostomy to leak which had a negative impact in the resident's physical and mental wellbeing. Findings: During a review of Resident 76's admission Record, the admission Record indicated Resident 76 was originally admitted to the facility on [DATE] with diagnoses including metabolic encephalopathy (problem in the brain), colostomy status (a surgical procedure that brings one end of the large intestine out through the abdominal wall to allow waste to leave the body), and bilateral primary osteoarthritis of the knee (a type of arthritis on both knees that occurs when the cartilage on the ends of bones wears down, causing the bones to rub against one another).…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-14 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to clarify and administer medications in accordance with physician orders and manufacturer specifications for two of four sampled residents (Residents 90 and 68) by failing to: 1. Administer Resident 90's Vitamin B12 (a vitamin used to treat low level of vitamin B12 and help with red blood cell formation) and Vitamin B1 (a vitamin used to treat low level of vitamin B1) in accordance with physician orders. This deficient practice failed to provide medications in accordance with the physician's orders or professional standards of practice that can increase the risk to result in medical complications due to choking, constipation and nerve dysfunction for Residents 68 and 90. Findings: 1. During a review of Resident 90's admission Record (a document containing demographic and diagnostic information), dated 3/11/2025, the admission record indicated, Resident 90 was admitted to facility on 9/5/2024 with diagnoses including, but not limited to, difficulty in walking, abnormal posture and acute respiratory failure (lack…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-14 · tag F0921 — failed to keep a safe, functional, sanitary building — isolatedMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure one of two sampled residents (Resident 76) was not in Resident 76's room while workers (unnamed) were sanding and painting a patch on the wall. This deficient practice had the potential to result in an unsafe environment which can negatively affect Resident 76. Findings: During a review of Resident 76's admission Record, the admission Record indicated Resident 76 was originally admitted to the facility on [DATE] with diagnoses including metabolic encephalopathy (problem in the brain), colostomy status (a surgical procedure that brings one end of the large intestine out through the abdominal wall to allow waste to leave the body), and bilateral primary osteoarthritis of the knee (a type of arthritis on both knees that occurs when the cartilage on the ends of bones wears down, causing the bones to rub against one another). During a review of Resident 76's Minimum Data Set (MDS), resident assessment tool, dated 10/30/2024, the MDS indicated Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-01-30 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the residents ' ordered medications were available for administration and were administered to residents as prescribed by the physician for one of three sampled residents (Resident 1). The facility failed to: A. Ensure Resident 1, who had a history of Coronary Artery Disease ( CAD-disease in which there is a narrowing or blockage of the blood vessels that carry blood and oxygen [gas needed for survival] to the heart) , received Ticagrelor (medication used for the prevention of stroke [blood flow to the brain is interrupted] , heart attack [blood flow to heart interrupted]) as directed by the physician. B.Ensure Resident 1 ' s physician care team was notified when Ticagrelor was not available for administration. These deficient practices resulted in; 1.Resident 1 missing 7 doses of Ticagrelor on 12/12/2024, 12/13/2024, 12/14/2024 and 12/15/2024, which put Resident 1 at risk for heart attack and stroke, leading to a decline in health and death. 2.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-01-30 · tag F0865 — failed to run a quality-improvement (QAPI) program — patternHave a plan that describes the process for conducting QAPI and QAA activities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility's Quality Assessment and Assurance (QAA- committees established for the purpose of improving the safety and quality of health services) and Quality Assurance Performance Improvement (QAPI- approach to maintaining and improving safety and quality in nursing homes ) committee failed to establish monitoring systems such as fedback to ensure the corrective actions implemented to address the deficiencies of the recent abbreviated survey conducted on 9/30/2024 were maintained. These deficient practices placed the facility residents at risk for not receiving appropriate care needs and services to adequately afford their highest practicable well-being. Findings: During a concurrent interview and record review on 1/29/2025 at 3 p.m., with the Director of Nursing (DON), the CMS 2567 (document that lists deficiencies found in a health care facility during a survey) issued to the facility dated 9/30/2024 was reviewed. The DON stated, during the recent abbreviated survey conducted on 9/30/2024, the facility was found deficient in the following…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-01-08 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure oxygen tanks were safely stored in the oxygen storage room for one of three sampled residents (Resident 1). This deficient practice had the potential to place the resident at risk for injury due to a fire hazard. Findings: During a review of Resident 1 ' s admission Record, the admission Record indicated Resident 1 was admitted to the facility 7/30/2024 with diagnoses including pulmonary fibrosis (a lung disease that causes scarring in the lungs, making it difficult to breathe) and hemiplegia (paralysis on one side of the body). During a review of Resident 1 ' s Minimum Data Set ([MDS] a resident assessment tool) dated 11/7/2024, the MDS indicated Resident 1 was cognitively (ability to think, understand, learn, and remember) intact. The MDS indicated Resident 1 required substantial/maximal assistance (helper does more than half the effort) with bathing and dressing. During a concurrent observation and interview on 1/8/2025 at 9:02 a.m., with Resident 1 in Resident 1 ' s room, Resident 1 had two oxygen…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-09-24 · tag F0726 — failed to have competent, trained nursing staff — patternEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure Licensed Vocational Nurse (LVN 1) had the competency skills to care for two of three sampled residents (Residents 1 and 2) by failing to: 1. Provide Cyclosporine Ophthalmic Emulsion 0.05% ([eye drops] medication used to increase tear production in people with dry eyes) to Resident 1 according to the facility ' s policy and procedure (P&P) titled, Medication Administration. 2. Notify Resident 2 ' s physician when Resident 2 had a change of condition (COC) and required oxygen through a non-rebreather mask (a mask that delivers a high concentration of oxygen to a patient in an emergency). 3. Document Resident 2 ' s COC in the medical record. These deficient practices resulted in: 1. Resident 1 receiving her eye medication two hours past the administration time and had the potential for Resident 1 to have eye pain because of the late administration. 2. Resident 2 ' s COC not being reported to the physician and not documented in the medical record.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-09-05 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a Care Plan was developed for one sampled resident (Resident 1), who had dry eyes. This failure resulted in Resident 1 not receiving Lubricant PM Ophthalmic ointment (an eye lubricant for the temporary relief of burning, irritation, and discomfort due to dryness of the eye) in a timely manner. Findings: During a review of Resident 1 ' s admission record ([Face Sheet] a document that summarizes a patient ' s personal and medical information), the Face Sheet indicated Resident 1 was admitted to the facility on [DATE] with diagnoses including Transient Ischemic Attack ([TIA] a temporary disruption in the blood supply to part of the brain that results in lack of oxygen to the brain) and anxiety disorder (a mental illness causing persistent fear and worry). During a review of Resident 1 ' s History and Physical (H&P), dated 7/31/2024, the H&P indicated Resident 1 had the capacity to understand and make decisions. During a review of Resident 1 ' s…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-09-05 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the residents ' ordered medications were available for administration and were administered to residents as prescribed by the physician for one of three sampled residents (Resident 1). The facility failed to: 1. Ensure Resident 1 received Lubricant PM Ophthalmic Ointment (an eye lubricant for the temporary relief of burning, irritation, and discomfort due to dryness of the eye) one strip in both eyes at bedtime as ordered for dry eyes. 2. Ensure the licensed nurses followed-up with the pharmacy when Resident 1 ' s medication was not available for administration. This deficient practice resulted in Resident 1 not receiving her prescribed medication as ordered and resulted in Resident 1 having dry eyes and eye pain. Findings: During a review of Resident 1 ' s admission record ([Face sheet] a document that summarizes a patient ' s personal and medical information), the face sheet indicated Resident 1 was admitted to the facility on [DATE] with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-06-17 · tag F0740 — failed to provide behavioral / mental-health care — patternEnsure each resident must receive and the facility must provide necessary behavioral health care and services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of three sampled residents (Resident 1) who had a history of dementia (impaired ability to remember, think, make decisions that interferes with everyday activities) received necessary behavioral health care and services. The facility failed to A. Provide psychiatric (medical specialty that addresses the diagnosis and treatment of a mental illness) follow up after Resident 1 demonstrated increased aggressive behaviors and a change of behaviors was reflected in Resident 1's Minimum Data Set assessment ([MDS] a standardized assessment and care-screening tool) dated 3/4/2024 and progress notes. B. Conduct an interdisciplinary team (IDT- team of healthcare professionals from different disciplines, including the resident and or resident's responsible party [RP] who work together toward meeting Resident 1's healthcare goals) meeting to discuss poor safety awareness, aggressive behaviors, and noncompliance in care. This deficient practice violated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-05-13 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure two of three sampled residents (Residents 1 and 2) fingernails were kept clean and neat. This deficient practice resulted in a black/brown substance being observed underneath Resident 1 ' s fingernails and Resident 2 ' s right hand fingernails and had the potential to cause infections to Resident ' s 1 and 2 and to have feelings of low self-worth and self-esteem. Findings: A. During a review of Resident 1 ' s admission Record (Face Sheet), the Face Sheet indicated Resident 1 was admitted to the facility on [DATE] with diagnosis including left humerus (upper arm) fracture (broken bone). A review of Resident 1 ' s History and Physical (H&P), dated 3/28/2024, the H&P indicated Resident 1 had the ability to make medical decisions. A review of Resident 1 ' s Minimum Data Set ([MDS] a standardized assessment and care screening tool), dated 4/3/2024, the MDS indicated Resident 1 required partial/moderate assistance from staff for personal…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-03-29 · tag F0550 — failed to protect resident dignity and rights — patternHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure two out of two sampled residents (Resident 70 and 75) are treated with respect and dignity by failing to feed the resident at eye level. This deficient practice has the potential to affect resident's sense of self-worth and self-esteem. a. During a review of Resident 70's admission Record indicated Resident 70 was admitted on [DATE] with diagnoses including cerebral palsy (condition that affect movement and posture often before birth) schizoaffective disorder (a combined disorder that causes hallucinations and mood), major depressive disorder (decreased or loss of interest in pleasurable activities), anxiety disorder (feelings of worry or fear), dysphagia (difficulty swallowing),muscle weakness, and down syndrome (wide range of developmental delays and physical disabilities caused by a genetic disorder). During a review of Resident 70's Minimum Data Set ([MDS] a standardize assessment and care screening tool) dated 2/4/2024,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-03-29 · tag F0644 — patternCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to accurately assess and follow through with the Preadmission Screening and Resident Review ([PASARR]- a comprehensive evaluation that ensures people who have been diagnosed with serious mental illness, intellectual, and/or developmental disabilities are able to live in the most independent settings while receiving the recommended care and interventions to improve their quality of life) Level I for three of six sampled residents (Resident 45, 21, and 40) to determine the facility's ability to provide the special need of the resident. This deficient practice placed Resident 45, 21, and 40 at risk of not receiving necessary care and services needed. Findings: a. During a review of Resident 45's admission Record, indicated, Resident 45 was admitted to the facility on [DATE] with diagnoses including unspecified psychosis (refers to symptoms that happen when a person is disconnected from reality), acute kidney failure (when kidneys suddenly become unable to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-03-29 · tag F0688 — failed to keep residents mobile / prevent decline — patternProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure two of 23 sampled residents (Resident 40 and 79) received restorative nurse aide (RNA, certified nursing aide program that helps residents to maintain their function and joint mobility) (restorative nurse aide) services and treatment to prevent the further decrease in range of motion [ROM, full movement potential of a joint (where two bones meet)] and contractures (chronic joint stiffness associated with joint deformities and pain). This failure resulted in Resident 40 and 79 not receiving the needed RNA services placing Resident 40 and 79 at risk for further decline in the range of motion and at risk for developing contractures. Findings: a.During a review of Resident 40's admission Record, indicated, Resident was admitted to the facility on [DATE] and re-admitted to the facility on [DATE] with diagnoses including dislocated (when a bone slips out of a joint) right hip, right hip prosthesis (an artificial device that replaces a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-03-29 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility staff failed to label medications with open date and discard medications after 28 days for four out of 20 sampled residents (Resident 41,75,77 and 169). This deficient practice had the potential for Resident 41, 75, 77 and 169 medications to lose effectiveness and or therapeutic effect. Findings: During a review of Resident 41's admission Record, indicated Resident 41 was admitted to the facility on [DATE] and re-admitted on [DATE], with diagnoses including dysphagia (difficulty of swallowing), parkinsonism (a disorder of the central nervous system that affects movement, including tremors), hypertensive heart disease without heart failure (problems with the heart that can develop with high blood pressure). During a review of Resident's 41's Minimum Data Set ([MDS] a standardized assessment and care screening tool), dated 2/27/2024, the MDS indicated Resident 41 had severe cognitive (ability to learn, understand, and make decisions) impairment and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-03-29 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain safe proper storage of medications by: 1. Failing to ensure open date label on Tuberculin test solution (solution used to aid in the detection of with tuberculosis [lung infection]) and Influenza (respiratory illness) vaccine (medication used to stimulate the body's response against diseases) five (5) milliliter (ml-unit of measurement) multi-dose vial 9 contain more than one dose of medication). 2. Failing to ensure open date label on insulin (medication allows your body to use glucose for energy) multi-dose vial for Resident 99. 3. Failing to ensure open date label on morphine sulfate solution (medication for moderate to seven pain) for Resident 22. These deficient practices had the potential to placed Resident 22, 99, and other 108 resident at risk to received expired medication and result in altered effectiveness of the medication and worsening of the residents' symptoms. Findings: 1. During a concurrent observation and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-03-29 · tag F0802 — failed to prepare enough nourishing food — patternProvide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and record review the facility failed to ensure kitchen staff were routinely trained and evaluated for competency skills as: 1.Two (2) of 2 staff were not following the manufacturer's guidelines of the test strip when checking the concentration of the Quat Sanitizer (a chemical use for disinfection) solution used in the two (2) compartment sink and sanitation of food preparation surfaces. This failure had a potential to result to potential cross-contamination (a transfer of bacteria from one object to another), ineffective dish machine, and unsanitized dishes that could lead to food borne illness (an illness caused by contaminated food and beverages) in 107 of 108 medically compromised residents who received food and ice from the kitchen. Findings: 1.During a concurrent demonstration of the Quat sanitizer concentration testing and interview on 3/28/2024 at 10:20 a.m. with [NAME] 1, [NAME] 1 filled the red bucket with a premix sanitizer from the dispenser, got one test strip out from the vial, dipped the test strip into the red bucket with foamy…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-03-29 · tag F0803 — failed to meet residents' dietary needs — patternEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to follow the menu for 53 out of 108 residents on Regular texture diet (diet that has no restriction in texture and consistency) by not following the portion for beef barbeque based on the facility's menu spread sheet. This deficient practice had the potential to cause unintended (not done on purpose) weight gain. Findings: During a review of the facility's menu spreadsheet dated 3/27/2024 indicated a regular consistency diet included the following foods on the tray: Oven BBQ Beef 3 ounces (oz., a unit of measurement) Mashed sweet potatoes half cup (c., household measurement) Fresh zucchini and carrots ½ c Parsley Garnish 1 piece (pc) Cheddar biscuit 1 piece (pc) Ice Cream 12 scoop Milk 4 ounce ([oz] unit of measurement) During an observation on 3/28/2024 at 11:25 a.m. of trayline (an area where resident's food was assembled) for lunch service, staff were using tongs to transfer the BBQ beef to resident's plate without measuring the size of the beef. During an interview on 3/27/2024 at 12 p.m.with Dietary…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-03-29 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure safe and sanitary food storage and food preparation practices in the kitchen when: 1.Refrigerator gaskets (a piece of rubber used for sealing) were torn. 2.Equipment Cleanliness A. Dirt debris in the refrigerator bottom shelves and gaskets. B. Over the counter pill was found on the floor of the walk-in-refrigerator. C. Storage rack of condiments had dust and oil buildup. D. Dusty/Sticky knife storage box. E Rusty carts and refrigerator shelves. F. Hot water dispenser had a hard water buildup. G. Cambro containers had white sticker sticky residue. H. Plate warmers had food and dirt debris. 3.Cross-contamination A. Scoop was found inside the oatmeal container. B. Scoop handle was not stored in one direction. C. Bottom portion of the preparation table was cracked and had white and black residue. 4.Cracked resident's tray. 5.Proper Storage of Food A. Yogurt was held at 44°F and cottage cheese was at 47°F. B. Expired oral supplements in Station one (1) and three (3) C. Unlabeled resident's food in Station…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-03-29 · tag F0814 — failed to dispose of garbage properly — patternDispose of garbage and refuse properly.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to dispose garbage and refuse properly by not covering the one (1) of three (3) dumpster (a large trash container designed to be emptied into a truck) for unknown amount of time. This deficient practice had a potential to attract flies, insects, cats, and other animals to the dumpster area placing 107 of 108 facility residents getting food from the kitchen cross-contamination (a transfer of harmful bacteria from one place to another). Findings: During concurrent observation and interview on 3/29/2024 at 10:09 a.m. with Dietary Supervisor (DS) of the garbage area located outside the assisted living facility there was one (1) trash bin not covered. DS stated it was not good that trash bin was not covered because it could attract flies and other insects to get in the trash and take the trash out resulting to spread of infection. DS stated all facility staff were responsible in ensuring the trash bins were always closed. During a concurrent observation and interview on 3/29/2024 at 10:10 a.m. with Laundry Director…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-29 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure resident call light was within reach for one of three sampled resident (Resident 1) meeting reasonable accommodation or resident needs by: This deficient practice resulted in Resident 1 unable to call facility staff for help when needed and may lead to feelings of low self-esteem. Findings: During a review of Resident 1's admission Record indicated Resident 1 was admitted to the facility on [DATE] with diagnose including cerebral palsy (a group of disorders that affect a person's ability to move and maintain balance and posture), chronic obstructive pulmonary disease ([COPD], diseases that cause airflow blockage and breathing-related problems), and type 2 diabetes mellitus (elevated, irregular blood glucose levels). During a review of Resident 1's History and Physical (H&P), dated 9/20/2023, the H&P indicated, Resident 1 did not have the capacity to understand and make decisions. During a review of Resident 1's Minimum Data Set…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-29 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY During observation, interview, and record review, the facility failed to implement comprehensive plan of care for three of six sampled residents when: 1. Resident 61 who was assessed for high risk for falls had a rectangle wooden piece of wood on the floor next to the bed on the left side. This deficient practice had the potential to result in injury related to fall. 2. Residents 27 and 71 have cigarettes and smoking paraphernalia stored on the bedside table. This deficient practice had the potential to result in an accidental fire. Findings: 1.During a review of Resident 61's admission Record, the admission Record indicated Resident 61 was admitted to the facility on [DATE] and re-admitted on [DATE] with diagnoses including history of falling, atrial fibrillation (irregular and very rapid heart rhythm), unilateral (one-sided) primary osteoarthritis (degenerative joint disease) right knee, and difficulty in walking. During a review of Resident 61's History and Physical (H&P), dated 2/17/2024, the H&P indicated,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-29 · tag F0756 — failed to review each resident's drug regimen — isolatedEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure one of one sampled resident (Resident 40) Depakote (medication used to treat certain mental conditions) level was measured per psychiatric nurse practitioner (a nurse who has advanced clinical education and training) order. This deficient practice resulted in Resident 40 not having her Depakote levels checked, while continuing to use the medication, which could potentially lead to toxic levels. Findings: During a review of Resident 40's admission Record indicated Resident 40 was admitted to the facility on [DATE] with diagnoses including dementia (condition characterized by progressive or persistent loss of intellectual functioning) and coronary obstructive pulmonary disorder ([COPD] a chronic inflammatory lung disease that causes obstructed airflow from the lungs.). During a review of Resident 40 Minimum Data Set (MDS a comprehensive assessment and care-screening tool) dated 3/4/2024, the MDS indicated the resident had severe…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-29 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to remove old oxygen tubing and kept the tubing off the floor for one of one sampled resident (Resident 13). This deficient practice had the potential to spread respiratory infection or other diseases to Resident 13. Findings: During a review of Resident 13's admission Record, indicated, Resident 13 was admitted to the facility on [DATE] with diagnoses including respiratory disorders (lung disease), type 2 diabetes mellitus (inappropriately elevated blood glucose levels), and chronic kidney disease (progressive damage and loss of function in the kidneys). During a review of Resident 13's History and Physical (H&P), the H&P dated 1/11/2023, indicated, Resident 13 was self-responsible and able to express needs. During a review of Resident 13's Minimum Data Set ([MDS]-a standardized assessment and care screening tool), dated 1/6/2023, the MDS indicated Resident 13 had intact cognitive (ability to learn, remember, understand, and make decision)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-29 · tag F0921 — failed to keep a safe, functional, sanitary building — isolatedMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide a safe environment for two of three sampled residents (Resident 72 and 90) when: 1.The gate that led to the outside of the facility was opened during smoking times for Resident 72. This deficient practice had the potential elopement risks for Resident 72. 2. Oxygen concentrator (a medical device that gives you extra oxygen) was not turned off when not in use. This deficient practice had the potential to cause the oxygen concentrator cause fire, placing the residents' safety in jeopardy. Findings: 1. During a review of Resident 72's admission Record, indicated the Resident 72 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses including polyneuropathies (multiple peripheral nerves that affect skin, muscles, and organs are damaged), orthostatic hypotension (low blood pressure that occurs when standing up from sitting or lying down), difficulty walking, abnormal posture, and generalized muscle weakness.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-26 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to implement its Infection Prevention and Control Program by failing to: 1. Ensure Certified Nurse Assistant (CNA 1) wore a face shield (a type of personal protective equipment [PPE, protective equipment designed to protect the wearer from injury or the spread of infection or illness]) which is worn for protection of the facial area including the eyes, nose, and mouth from splashes, sprays and spatter of body fluids) and N95 respirator mask (a mask designed to achieve a very close facial fit and very efficient filtration of airborne particles) while providing care to one of three sampled residents (Resident 1) who tested positive for COVID-19 (a contagious and potentially severe respiratory illness) and who was on contact (intended to prevent transmission of germs which are spread by direct or indirect contact with a person or the person's environment) and droplet (used to prevent the spread of germs which are transmitted from one person to another during…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-10 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure one of two sampled residents (Resident 1) who had a fall from bed in the facility on 12/23/2023: a. had a physician's order for a mattress on the floor next to Resident 1's bed b. fall care plan was implemented, and the facility followed the nursing interventions. These deficient practices placed Resident 1 in danger of sustaining another fall in the facility. Findings: During a review of Resident 1's admission Record, the admission Record indicated Resident 1 was admitted to the facility on [DATE] with diagnoses of urinary tract infection (UTI, common infection when bacteria, often from the skin or rectum, enter the urinary tract) and muscle weakness. During a review of Resident 1's Minimum Data Set (MDS, a standardized assessment and care screening tool) dated 12/25/2023, the MDS indicated Resident 1 was modified independence- some difficulty in new situations only for making decisions regarding tasks of daily life. During a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-04 · tag F0585 — failed to handle grievances — isolatedHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure one of two sampled residents (Resident 1) responsible party's (RP1) grievance (complaints regarding treatment, care, management of funds, lost clothing, or violation of rights) involving Certified Nurse Aide (CNA) 1 was addressed without with fear of discrimination or reprisal (negative actions, retaliation). RP 1 filed a grievance regarding quality-of-care concerns for Resident 1, and the grievance was investigated by the Director of Staff Development (DSD- licensed nurse who oversees the training and scheduling of CNAs) who was CNA 1's family member. This deficient practice resulted in RP1 and Resident 1's anxiety and worry that CNA 1 and the DSD would retaliate against Resident 1. Findings: During a review of Resident 1's the admission Record, the admission Record indicated Resident 1 was admitted to the facility on [DATE] with diagnoses including hemiplegia and hemiparesis (unable to move one side of body), spina bifida (birth defect…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-28 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a care plan was created for one of two sampled residents (Resident 1), whose Minimum Data Set ([MDS] a standardized assessment and care screening tool) assessment indicated Resident 1 required a two-person physical assist with toileting and personal hygiene. This deficient practice resulted in the care needs of Resident 1 being unknown to staff and contributing to Resident 1 falling from the bed and sustaining an inner lower lip laceration (a deep cut or tear in the skin or flesh) with a potential for Resident 1 to sustain more serious consequences such as a brain injury, fractures (a partial or complete break in the bone) and death. Findings: A review of Resident 1's admission Record (Face Sheet) indicated Resident 1 was admitted to the facility on [DATE] with diagnosis including epilepsy (a brain disorder which causes recurring, unprovoked seizures [a burst of uncontrolled electrical activity between brain cells which causes temporary…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-21 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one out of three sample residents (Resident 1) was treated with respect and dignity by failing to dress Resident 1 in his own clothes before discharge. This deficient practice has the potential to affect resident 1 ' s sense of self-worth and self-esteem. Findings : During a review of Resident 1 ' s admission record (face sheet), the face sheet indicated Resident 1 was admitted to the facility on [DATE] with diagnosis of unspecified hearing loss (hearing loss that affects both ears ), diabetes mellitus ( a chronic condition that affects the way the body processes blood sugar ) and , functional quadriplegia (complete immobility due to severe disability from another medical condition without injury to the brain or spinal cord ). During a review of Resident 1 ' s history and physical (H&P) report dated 10/2/2023, the H&P indicated resident 1 does not have decision making capacity. During an interview on 11/21/2023 at 12:15 p.m. with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-11-08 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to practice infection control measures to prevent a scabies (a contagious skin condition caused by tiny insects called mites which infest and irritate the skin causing intense itching, red patches, and inflammation [the immune system's response to harmful stimuli]) outbreak (two or more clinically suspect or confirmed cases of scabies identified in patients/residents, healthcare workers, volunteers and/or visitors during a six week time period) for seven of 12 sampled residents (Resident 2, 3, 4, 5, 6, 7, and 8). By failing to: 1. Recognize a possible scabies outbreak when two residents with suspected scabies were treated prophylactically (a medication or action used to prevent disease or a recurrence of a condition) for scabies, followed by three additional residents with suspected scabies who were treated prophylactically for scabies. Resident 2 was treated for scabies on 10/12/2023, Resident 3 was treated for scabies on 10/24/2023,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-08 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed ensure one of 12 sampled residents (Resident 1) fingernails were kept clean and neat. This deficient practice resulted in a black/brown substance being observed underneath Resident 1's fingernails and had the potential to cause infections and for Resident 1 to have feelings of low self-worth and self-esteem. Findings: A review of Resident 1's admission Record (Face Sheet), indicated Resident 1 was admitted to the facility on [DATE] with a diagnosis of dementia (impaired ability to remember, think, or make decisions that interferes with doing everyday activities), and muscle weakness. A review of Resident 1's History and Physical (H/P), dated 10/6/2023, indicated Resident 1 did not have the capacity to understand and make decisions. A review of Resident 1's Minimum Data Set ([MDS] a standardized assessment and care screening tool), dated 11/3/2023, indicated Resident 1 was totally dependent and required two or more person's physical assistance…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$38,376 in federal fines across 2 penalties.
- $18,564 — penalty dated 2025-01-08
- $19,812 — penalty dated 2024-03-29
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to THE ENSIGN GROUP — 342 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 3.2 | -2.2 vs chain |
| Health inspection | 1 of 5 | 2.8 | -1.8 vs chain |
| Staffing | 4 of 5 | 2.7 | +1.3 vs chain |
| Quality measures | 4 of 5 | 4.4 | -0.4 vs chain |
The other 341 homes this chain runs (chain average 3.2★, per CMS)
Showing 40 of 341; lowest-rated first.
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| FLAGSTONE HEALTHCARE SOUTH LLC | Organization | DIRECT OWNERSHIP INTEREST | since 01/30/2006 |
| THE ENSIGN GROUP INC | Organization | INDIRECT OWNERSHIP INTEREST | since 01/30/2006 |
| MORRISON, JAMES | Individual | MANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 07/11/2025 |
| NGUYEN, HUNG MANH | Individual | MANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 03/13/2017 |
| BURNAM, SOON | Individual | CORPORATE OFFICER; ADP OF THE SNF | since 01/30/2006 |
| KEETCH, CHAD | Individual | CORPORATE OFFICER | since 03/01/2011 |
| WILLITS, ADAM | Individual | CORPORATE OFFICER | since 01/01/2023 |
| 1-CALL STAFFING SERVICES | Organization | OPERATIONAL/MANAGERIAL CONTROL | since 12/16/1999 |
| TWOMAGNETS LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | since 12/16/1999 |
| PORT, BARRY | Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | since 07/11/2025 |
| CARETRUST GP LLC | Organization | ADP OF THE SNF | since 12/16/1999 |
| CARETRUST REIT INC | Organization | ADP OF THE SNF | since 12/16/1999 |
| CTR PARTNERSHIP LP | Organization | ADP OF THE SNF | since 12/16/1999 |
| ENSIGN SERVICES INC | Organization | ADP OF THE SNF | since 08/01/2002 |
| SOUTHLAND MANAGEMENT, LLC | Organization | ADP OF THE SNF | since 12/16/1999 |
CMS files one row per role, so the 20 rows in the source record cover these 15 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.
9 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $2.2M paid to related parties — landlords or management companies under common ownership — equal to about 11% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in CA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the California Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 555070. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-05-07, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.