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Palomar Vista Healthcare Center

201 N Fig Street, Escondido, CA 92025 · For profit - Corporation · 74 certified beds · (760) 746-0303 Medicare & Medicaid certified

Call the home — (760) 746-0303 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse-prevention, restraint, or reporting citation — no harm found (F0605) — cited Sep 2025
Insights

The public record raises real questions here. Weigh the concerns below carefully.

In its favor
  • no federal fines or payment denials on record
  • a high payroll-based staffing rating (4/5)
Worth asking about
  • it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0605) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • a high number of inspection citations overall (51) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
  • its independent health-inspection rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 4 of 5
Quality measuresSelf-reported by the facility 4 of 5

Worth a closer look. This home's staffing and quality-measure ratings run 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★ 3/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
160 N Date St · (760) 746-2860 · Call to confirm hours
Pharmacy
909 E Valley Pkwy · (760) 480-1081 · Call to confirm hours
Grocery
850 E Valley Pkwy · (760) 735-9650 · Call to confirm hours
Park
Bernardo Mountain · Typically dawn to dusk
Place of worship
950 E Ohio Ave · (760) 571-3614

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 4 of 5
Long-stay residentspeople who live here 4 of 5
Short-stay residentsrehab / post-hospital 5 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 4 to 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased15.9%10.2%15.4%typical
Long-stay residents who lose too much weight5.1%4.0%5.4%typical
Long-stay residents with a catheter left in their bladder0.0%0.8%0.9%better
Long-stay residents with a urinary tract infection2.5%1.2%2.0%worse
Long-stay residents with depressive symptoms14.8%7.3%6.5%worse
Long-stay residents who were physically restrained0.0%0.4%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury1.5%1.6%3.3%typical for the state — see note marked double-dagger below the table
Long-stay residents whose ability to walk worsened17.5%9.8%16.1%typical
Long-stay residents on antianxiety or hypnotic medication19.6%13.7%18.9%typical
Long-stay residents given the seasonal flu vaccine98.2%98.2%95.3%typical
Long-stay residents with pressure ulcers5.7%4.3%4.7%worse
Long-stay residents with worsening bladder/bowel control20.6%10.2%21.2%typical
Long-stay residents who got an antipsychotic medication — see the note below the table7.9%12.0%17.1%better
Short-stay residents who newly got an antipsychotic medication0.3%1.5%1.4%better
Short-stay residents given the seasonal flu vaccine96.4%93.2%79.4%better
Short-stay residents rehospitalized after admission35.2%23.0%22.6%worse
Short-stay residents with an outpatient ER visit9.7%11.2%12.0%better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

66.2% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 57 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

66.2%U.S. median 51.5%
Got home and stayed home
8.7%U.S. median 10.7%
Went back to hospital
62.5%U.S. median 56.6%
Met the expected recovery
0.62U.S. median 0.31
Therapy hours / resident / day
0.29hours / resident / day
Physical therapy
0.26hours / resident / day
Occupational therapy
0.07hours / resident / day
Speech therapy

Met the expected recovery: 62.5% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 32 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.62 therapist hours per resident per day in 2026Q1 — more than 89% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 28% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF66.2%CMS range 54.5–78.751.5%Oct 2022–Sep 2024better than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF8.7%CMS range 5.7–13.410.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge62.5%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge62.5%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge40.6%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified95.7%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened2.1%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization8.5%CMS range 4.3–15.57.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.091.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.61
RN hours/ resident / day
1.31
LPN hours/ resident / day
2.61
Aide hours/ resident / day
4.52
Total nurse hours/ resident / day
0.29
RN hoursweekends
Total nursing turnover
RN turnover

How full it usually is: this home is certified for 74 beds and averages 70.4 residents a day — about 95% occupied, or roughly 4 beds typically open. It runs essentially full — expect a waiting list. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.52 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.61 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.61 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.88 hrs/resident/day on weekends vs 4.78 on weekdays — 19% thinner on weekends. RN hours go from 0.73 to 0.29 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

21
deficiencies at the latest standard inspection (2025-09-12)
8
at the previous standard inspection (2024-07-01)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

51 citations, most serious first. The 10 most serious are shown; the remaining 41 are one tap away and print in full.

  • Potential for harm · E2026-01-15 · tag F0627 — pattern
    Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure home health services were confirmed prior to discharge for three of three sampled residents (1, 2, 3).As a result, the residents were at risk of having unmet care needs, discharge summaries for Resident 1 and Resident 2 were inaccurate, and Resident 1 had to go to a General Acute Care Hospital (GACH) to have his post-discharge needs met.Findings:1. Per the facility's admission Record, Resident 1 was admitted to the facility on [DATE] with diagnoses to include peritoneal abscess (infection in the abdomen) and change or removal of surgical wound dressing. Resident 1 discharged to home on [DATE].Per the facility's Orders, there was an order dated 12/26/25 at 5:07 P.M., for Resident 1 to discharge from the facility on 12/26/25 with Home Health services for Registered Nurse visits, wound care, and Physical Therapy visits.Per the facility's Progress Notes, dated 12/26/25 at 6:13 P.M., At around (6 P.M.). patient is being discharged to home.Wound VAC…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-09-12 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review the facility failed to maintain a safe, clean, comfortable and homelike environment for seven of 21 sampled residents when it:1. Did not repair damaged phone jack boxes that were hanging from the walls and walls damaged from bed and furniture movement.2. Allowed night staff to enter and exit through an alarmed side gate and door during the night, waking residents near to that area.3. Placed a portable air conditioner in the hallway with 12 feet of 8-inch diameter (width) tubing connected to the residents' handrailing with large zip ties.This failure had the potential to increase accidents, disrupt needed sleep, and create an overall depressing atmosphere for the affected residents.Findings: 1. Review of the admission record for Resident 43 indicated she was admitted on [DATE] for diagnoses which included: Cerebral Infarction(a medical condition where blood flow to the brain is interrupted, leading to damage or death of brain tissue), Major Depressive Disorder(…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-09-12 · tag F0605 — failed to not use drugs as a restraint — pattern
    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure that residents receiving antipsychotic (medication for mood, behavior, or thinking) medications were monitored for side effects (SE), including postural hypotension (a drop in blood pressure from standing after lying or sitting down), for two of five residents (Resident 42 and Resident 28) sampled .These deficient practices placed both residents (Resident 42 and Resident 28) at risk for undetected adverse (serious life-threatening SE) drug reactions, which could lead to dizziness, fainting, falls, or other serious complications.Cross-Reference F658Findings: 1) A review of Resident 42's admission Record indicated Resident 42 was admitted to the facility on [DATE] with diagnoses which included history of Major Depressive Disorder (MDD- a mood disorder that causes a persistent feeling of sadness and loss of interest). On 9/10/2025 at 2:44 P.M., an interview and record review was conducted with Licensed Nurse (LN) 1. LN 1 stated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-09-12 · tag F0658 — failed to meet professional standards of care — pattern
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure services provided met professional standards for four of 21 sampled residents (30, 42, 11, 8) when;1. The facility did not accurately account and manage one of 21 sampled resident's personal medications from an outside pharmacy,2. The facility did not monitor side effects (SE) of psychotropics(medications to stabilize mood), and3. The facility did not document giving medication at the time of administration. As a result, the facility may not have been providing necessary services to residents.Cross reference F605, F755 Findings:1. Review of admission Record for Resident 30 indicated that resident was admitted on [DATE] for diagnoses which included: Joint replacement surgery, Muscle Weakness, Recurrent Dislocation (when the normal position of a joint or other part of the body is disturbed) of Left Hip, Malignant Neoplasm (an abnormal growth of cells that have the potential to invade and spread to other parts of the body) of Breast,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-09-12 · tag F0803 — failed to meet residents' dietary needs — pattern
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to follow standardized recipes during meal preparation on the tray line.This deficient practice placed 69 residents at risk for receiving meals that were not consistent, nutritionally adequate, or in line with physician orders and resident preferences.Findings:A review of the facility recipe on 9/11/25 was conducted. The recipe for Zesty Lasagna was used for a serving size of 72 was as followed:- Ground Turkey 6 lbs [pounds]Onion, Chopped 1 1/2 lbsOregano, dried 3/8 cupThyme, ground 1 TBSP [tablespoon]Cayenne pepper 3/4 tsp [teaspoon]Garlic Powder 1 1/2 TbspBasil, dried 1 Tbsp+3/4 tspTomato Sauce 5 Qts [Quarts]+1 CupTomato Paste 2 1/4 cupsLarge, pasteurized eggs, slightly beaten 15Cottage Cheese 4 1/2 lbsMozzarella cheese, shredded 3 lbs 12 oz [ounce]Parmesan cheese, grated, garnish As DesiredLasagna noodles, wheat or white 3 lbs 12 ozBoiling water 3 Gal [gallon]On 9/11/2025 at 9:26 A.M., an observation and interview was conducted with the Cook, in the kitchen during meal preparation for lunch. The [NAME] had…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-09-12 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to maintain sanitary conditions in the facility kitchen for 69 residents when:1. The chlorine (common chemical cleaner that kills germs, bacteria, and algae) level with the low-temperature dishwasher was below the required sanitation (reduces harmful bacteria on surfaces) level to fully sanitize and clean dishware and cookware.2. The scoop drawer was unorganized, creating a risk for kitchen staff to touch multiple utensils with unclean hands.These deficient practices placed all 69 residents at risk for foodborne illness, cross-contamination, and unsafe meal service.Findings:1. On 9/9/2025 at 8:46 A.M., an initial kitchen tour observation was conducted with the Cook. The [NAME] tested the chlorine levels for the low-temperature dishwasher with a test strip and placed the test strip on a cookware surface. The chlorine test strip turned light purple that indicated 10 parts per million (PPM- a unit used to describe very small concentrations of a substance in a larger solution) according to the chlorine test strip…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-12 · tag F0552 — isolated
    Ensure that residents are fully informed and understand their health status, care and treatments.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, and record review, the facility failed to ensure consents were signed by the appropriate person for one of four residents (Resident 8). This failure had the potential for Resident 8 to receive medications for which they did not know the risks and benefits. Findings:Per the facility's admission Record, Resident 8 was admitted to the facility on [DATE], with a diagnosis of Late Syphilitic Neuropathy (a neurological complication that occurs as a result of untreated or inadequately treated syphilis [A bacterial infection usually spread by sexual contact] infection).During an interview on 9/11/2025 at 8:38 A.M. with Certified Nursing Assistant 31 (CNA31), CNA31 stated capacity was when a resident is alert and oriented and can make decisions for themselves. If they do not have the capacity, they cannot sign a consent form. The responsible party will need to sign the consent.During an interview on 9/11/2025 at 8:44 A.M. with Licensed Nurse 3 (LN3), LN3 stated capacity means they can make decisions…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-12 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review the facility failed to keep one out of 21 sampled residents' (79) call bell within reach.This failure had the potential to prevent Resident 79 from summoning help when needed and preventing him from meeting his care needs.Findings:Review of the Admissions Record for Resident 79 indicated he was admitted on [DATE] for diagnoses which included: Spastic Quadriplegic Cerebral Palsy(a type of palsy [the loss of the ability to move) that affects all four limbs (arms and legs), Muscle Weakness, and Neuromuscular Dysfunction of bladder (a condition where the nerves and muscles that control bladder function are impaired, leading to abnormal urinary control).Review of Minimum Data Set (MDS-mandated clinical assessment of all residents in Medicare and Medicaid-certified nursing homes) Section C-Cognitive Patterns, dated 8/8/25, for Resident 79 indicated a Brief Interview for Mental Status (BIMS) score of 12 indicating moderate cognitive (thinking processes) impairment.On…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-12 · tag F0561 — failed to honor residents' choices — isolated
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure a resident's right to make choices for two of three residents (Resident 42, Resident 24) sampled when a shower was not provided as requested, and vitamins were taken from a resident's room.This deficient practice placed Resident 42 and Resident 24 at risk for not having their dignity, comfort, and personal preferences respected, which could negatively impact quality of life.Findings: 1. A review of Resident 42's admission Record indicated Resident 42 was admitted to the facility on [DATE] with diagnoses which included history of Major Depressive Disorder (MDD- a mood disorder that causes a persistent feeling of sadness and loss of interest). A record review of Resident 42's minimum data set (MDS - a federally mandated resident assessment tool) dated 6/10/25 indicated, a Brief Interview for Mental Status (BIMS- developed by reviewing the resident's status during the prior seven-day period) score of 15 points out of 15 possible…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-12 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to help formulate (assist) an advance directive (AD-a legal document indicating resident preference on end-of-life treatment decisions) for one of three residents (Resident 42) sampled.This deficient practice placed Resident 42 at risk for not having their medical treatment wishes known or respected during an emergency or serious illness.Findings:A review of Resident 42's admission Record indicated Resident 42 was admitted to the facility on [DATE] with diagnoses which included a history of Major Depressive Disorder (MDD- a mood disorder that causes a persistent feeling of sadness and loss of interest).A record review of Resident 42's minimum data set (MDS - a federally mandated resident assessment tool) dated 6/10/25 indicated, a Brief Interview for Mental Status (BIMS- developed by reviewing the resident's status during the prior seven-day period) score of 15 points out of 15 possible points which indicated Resident 42 had no cognitive…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
Show the remaining 41 citations
  • Potential for harm · D2025-09-12 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure two of 21 residents (Resident 85 and Resident 25) minimum data set (MDS - a federally mandated resident assessment tool) was coded accurately when:1. Resident 85's Hospice status was not coded.2. Resident 28's unstageable pressure ulcer was not coded as present on admission.As a result Resident 85 and Resident 28's MDS were sent to the federal database with inaccurate information. Findings: 1. A review of Resident 85's admission Record indicated Resident 85 was admitted to the facility on [DATE] with diagnoses which included history of Cerebral Infarction (stroke- disrupted blood flow to the brain). A record review of Resident 85's MDS dated [DATE] indicated, a Brief Interview for Mental Status (BIMS- developed by reviewing the resident's status during the prior seven-day period) score of six points out of 15 possible points which indicated Resident 85 had severe cognitive (pertaining to memory, judgement and reasoning ability)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-12 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to refer a resident with a new mental disorder to the state designated authority for evaluation for one of three sampled residents (10).As a result, the facility may not have been providing necessary services to Resident 10.Findings:Per the facility's admission Record, Resident 10 was admitted to the facility on [DATE], and had a diagnosis of major depressive disorder (depression - a serious mental illness) dated 7/31/24.Per the facility's Preadmission Screening and Resident Review (PASRR) Level 1 Screening, dated 6/6/24, Resident 10 was negative for serious mental illness, and the case was closed.On 9/11/25 at 11:26 A.M., an interview and record review was conducted with the MDS Coordinator (MDSC). The MDSC stated, if a resident had a new diagnosis of a serious mental illness such as major depressive disorder, then the facility should have done a new resident review and updated the PASRR.On 9/11/25 at 3:36 P.M., an interview and record review was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-12 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to accurately screen newly admitted residents for a mental disorder for two of three sampled residents (9, 11).As a result, the facility may not have been providing necessary services to Resident 9 and Resident 11.Findings:1. Per the facility's admission Record, Resident 9 was admitted to the facility on [DATE] with diagnoses to include Huntington's disease (a disorder that effects movement, thinking, and behavior), post-traumatic stress disorder (PTSD - a mental illness caused by a traumatic event), and major depressive disorder (depression - a mental illness).Per the facility's Preadmission Screening and Resident Review (PASRR) Level 1 Screening, dated 10/17/24, Resident 9 did not have a diagnosed mental disorder such as depressive disorder or mood disturbance, and did not require a level 2 mental health evaluation.On 9/12/25 at 8:18 A.M., an interview and record review was conducted with the Admissions Director (AD). The AD stated, the latest PASRR…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-12 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to develop a person-centered comprehensive care plan that identified a language preference for one of seven residents (Resident 61) sampled. This deficient practice placed Resident 61at risk for having care provided that did not reflect their individual goals, needs, and choices, that could negatively impact communication, dignity, and quality of care.Findings:A review of Resident 61's admission Record indicated Resident 61 was admitted to the facility on [DATE] with diagnoses which included history of Respiratory Failure (inability of the respiratory system to maintain an adequate blood oxygen level).A record review of Resident 61's minimum data set (MDS - a federally mandated resident assessment tool) dated 8/26/25 indicated, a Brief Interview for Mental Status (BIMS- developed by reviewing the resident's status during the prior seven-day period) score of 11 points out of 15 possible points which indicated Resident 61 had moderate cognitive…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-12 · tag F0679 — failed to provide activities — isolated
    Provide activities to meet all resident's needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide an activities program that met the interests and needs for one of seven sampled residents (Resident 42).As a result, Resident 42 was not invited to group social activities (movie social, manicures, social coffee, arts and crafts and any social games such as BINGO) that did not support Resident 42's right to participate in activities of choice and placed Resident 42 at risk for social isolation, boredom, and decreased quality of life.Findings:A review of Resident 42's admission Record indicated Resident 42 was admitted to the facility on [DATE] with diagnoses which included history of Major Depressive Disorder (MDD- a mood disorder that causes a persistent feeling of sadness and loss of interest).A record review of Resident 42's minimum data set (MDS - a federally mandated resident assessment tool) dated 6/10/25 indicated, a Brief Interview for Mental Status (BIMS- developed by reviewing the resident's status during the prior…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-12 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to follow physician's (MD) orders for tube feeding for one of one resident (Resident 100) reviewed with enteral (refers to any method of feeding that uses the stomach to deliver nutrition and calories) nutrition.As a result Resident 100 did not receive enteral feeding at scheduled time as per MD order and potential risk for malnutrition. Findings:A review of Resident 100's admission Record indicated Resident 100 was re-admitted to the facility on [DATE] with diagnoses which included history of Malignant Neoplasm of Prostate (prostate cancer- an abnormal tumor located below the bladder in males).A record review of Resident 100's minimum data set (MDS - a federally mandated resident assessment tool) dated 5/31/24 indicated, a Brief Interview for Mental Status (BIMS- developed by reviewing the resident's status during the prior seven-day period) score of 15 points out of 15 possible points which indicated Resident 100 had no cognitive…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-12 · tag F0700 — isolated
    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to assess residents for the risk of bedrail entrapment (getting caught between the bed and the bedrail), review the risks and benefits of bedrails, and obtain informed consent prior to installing bedrails for two of three sampled residents (11, 98).As a result, Resident 11 and Resident 98 were placed at an increased risk of entrapment related injury.Findings:1. Per the facility's admission Record, Resident 11 was admitted to the facility on [DATE] with diagnoses to include muscle weakness.On 9/10/25 a review was conducted of Resident 11's medical record.The facility's LN(Licensed Nurse)-Restraint/Enabling Device/Safety Device Evaluation - V2, dated 1/28/25 was not filled out, and had all sections blank including the sections on consent and risks and benefits.The facility's LN-Restraint/Enabling Device/Safety Device Evaluation - V2, dated 2/24/25 was not filled out, and had all sections blank including the sections on consent and risks and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-12 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to accurately acquire, receive, and account for one of 21 sampled residents (30) personal chemotherapy medication.This failure had the potential for harm to Resident 30 related to missing ordered chemotherapy medications.Cross reference F658Findings:Review of admission Record for Resident 30 indicated that resident was admitted on [DATE] for diagnoses which included: Joint replacement surgery, Muscle Weakness, Recurrent Dislocation (when the normal position of a joint or other part of the body is disturbed) of Left Hip, Malignant Neoplasm (an abnormal growth of cells that have the potential to invade and spread to other parts of the body) of Breast, Major Depressive Disorder(a serious mental health condition characterized by persistent feelings of sadness, hopelessness, and loss of interest or pleasure in activities).Review of Minimum Data Set (MDS-standardized assessment done in nursing homes) Section C-Cognitive (thinking) Patterns, dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-12 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to properly store intravenous (IV-a plastic tubing inserted through the vein) supplies for one of 21 residents (Resident 42) when an opened IV flush syringe (device used to inject fluids a water solution through an IV that prevents clogs) and a green IV cap cover was left unattended and stored improperly.This deficient practice placed Resident 42 at risk for contamination, infection and unsafe administration of IV medications and supplies.Findings:A review of Resident 42's admission Record indicated Resident 42 was admitted to the facility on [DATE] with diagnoses which included history of Irritable Bowel Syndrome (IBS-uncomfortable or painful abdominal symptoms).A record review of Resident 42's minimum data set (MDS - a federally mandated resident assessment tool) dated 6/10/25 indicated, a Brief Interview for Mental Status (BIMS- developed by reviewing the resident's status during the prior seven-day period) score of 15 points out of 15…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-12 · tag F0814 — failed to dispose of garbage properly — isolated
    Dispose of garbage and refuse properly.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to properly store and dispose of refuse (trash, garbage or rubbish) in a sanitary manner when the outside dumpster lids were opened and accessible to pests.This deficient practice placed all 69 residents at risk for pest infestation, foul odors, and the spread of infection.Findings:On 9/10/2025 at 8:48 A.M., an observation and interview was conducted with the Dietary Supervisor (DS), outside of the kitchen back exit. There was two dumpsters outside with one dumpster's lid open. The opened dumpster contained garbage in clear plastic bags and cardboard boxes scattered in the dumpster with a foul odor coming out from the dumpster. The DS stated the dumpster lids needed to be closed to contain the garbage that was inside the dumpster and to prevent pests such as rats, and flies from entering the dumpster and potentially spreading infection.A review of the facility's policy and procedure titled, Miscellaneous Areas dated 2023, indicated .Garbage and trashcans must be inspected daily that no debris is on the ground or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-12 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure resident's belongings were documented in the medical record for one of three sampled residents (24).As a result, there was no way to verify where Resident's 24 belongings went. Findings:Per the facility's admission Record, Resident 24 was admitted to the facility on [DATE] with diagnoses to include generalized anxiety (worry) disorder.On 9/10/25 a review was conducted of Resident 24's medical record. There were no progress notes documenting the incident, and there were no progress notes of any kind documented on 9/6/25.On 9/9/25 at 2:44 P.M., an interview was conducted with Resident 24. Resident 24 stated, she had vitamins in her room which went missing. Resident 24 further stated, she told the administrator and other facility staff about her missing vitamins but they told her they couldn't find them and didn't do anything to help her.On 9/12/25 at 9:16 A.M., an interview was conducted with the Social Worker (SW). The SW stated, they took…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-12 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to follow infection control practices for one of 21 residents sampled (Resident 100) when a Certified Nursing Assistant (CNA) provided mouth care without wearing a gown for a resident on Enhanced Barrier Precautions (EBP-infection control precautions to reduce transmission of multi-drug resistant organisms (MDRO) a bacteria that resists treatment with more than one antibiotic).These deficient practices placed all 21 residents at risk for the spread of infection and cross-contamination.Findings:A review of Resident 100's admission Record indicated Resident 100 was re-admitted to the facility on [DATE] with diagnoses which included history of Malignant Neoplasm of Prostate (prostate cancer- an abnormal tumor located below the bladder in males).A record review of Resident 100's minimum data set (MDS - a federally mandated resident assessment tool) dated 5/31/24 indicated, a Brief Interview for Mental Status (BIMS- developed by reviewing the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-21 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide safety rails in a bathroom that was used by two of four residents (Resident 7 and Resident 11) who had access to the bathroom. This failure had the potential for accidents related to toilet use. Findings: Per the facility's admission Record, Resident 7 (R7) was admitted on [DATE] for Respite Care (short-term relief for primary caregivers, giving them time to rest, travel, or spend time with other family and friends). R7 had diagnoses which included Malignant Neoplasm (a cancerous tumor, which is an abnormal growth of cells that have the potential to spread to other parts of the body) of bladder, Surgery of the Genitourinary (the urinary and genital organs) System, Chronic Respiratory Failure (a long-term condition that prevents the lungs from exchanging enough oxygen and carbon dioxide with the body). Record review of Minimum Data Set (MDS-standardized assessment tool used to comprehensively evaluate the health status of nursing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-29 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, the facility did not ensure patient centered care plans were developed for one of four residents reviewed for care plans when Resident 1 had diarrhea and purple feet with swelling. This failure resulted in delayed care and a decreased physical well-being for Resident 1. Findings: Resident 1 was admitted to the facility on [DATE] with diagnoses including hemiplegia (total or partial paralysis of one side of the body) and hemiparesis (muscle weakness on one side of the body) following cerebrovascular disease (a condition affecting blood flow and blood vessels in the brain) according to the facility ' s admission Record. During an interview and concurrent record review on 8/29/24 at 10:32 A.M. with LN 1, LN 1 stated an open area on Resident 1 ' s coccyx (tailbone) was identified on 8/28/24. LN 1 reviewed Resident 1 ' s bowel movement record and stated Resident 1 had loose bowel movements from 8/16/24 through 8/23/24. During a review of progress notes (PN) titled, Physician…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-29 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, and record review, the facility failed to provide a medication for diarrhea for one of four residents (Resident 1) reviewed for services that meet professional standard, according to professional scope of practice. As a result, Resident 1 continued to have diarrhea and had a skin breakdown on the sacro-coccyx (the triangular shaped bone at the base of the back extending to the tailbone) area. In addition, Resident 1 had the potential for increased infection and discomfort. Findings: Resident 1 was admitted to the facility on [DATE] with diagnoses including hemiplegia (total or partial paralysis of one side of the body) and hemiparesis (muscle weakness on one side of the body) following cerebrovascular disease (a condition affecting blood flow and blood vessels in the brain) according to the facility ' s admission Record. The MDS (a clinical assessment tool) dated 7/19/24 for Resident 1, listed a cognitive (mental process involved in knowing, learning, and understanding things) score of 14,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-29 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, the facility did not ensure one of three residents (Resident 1) reviewed for pressure ulcers (bedsores), received the necessary care and services to prevent pressure ulcer formation. This failure resulted in Resident 1 ' s rash to become a deep tissue injury. Findings: Resident 1 was admitted to the facility on [DATE] with diagnoses including hemiplegia (total or partial paralysis of one side of the body) and hemiparesis (muscle weakness on one side of the body) following cerebrovascular disease (a condition affecting blood flow and blood vessels in the brain) according to the facility ' s admission Record. During an interview with licensed nurse (LN) 2 on 8/29/24 at 10:03 A.M., LN 2 stated Resident1 was transferred to the hospital on 8/28/24. LN 2 stated Resident 1 was on a low air loss mattress (mattress designed to distribute the resident ' s body weight and help prevent skin breakdown) due to skin problems. LN 2 stated to prevent pressure ulcers, residents should be…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-07-01 · tag F0727 — failed to provide required RN coverage — pattern
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to provide a registered nurse (RN) coverage eight consecutive hours a day, seven days a week. As a result, there was not consistent oversight by an RN for the coordination, management, and overall delivery of care to the residents. Findings: During a record review of the facility's payroll-based journal (PBJ- report that provides data on staffing levels) data report indicated the facility triggered for low weekend staffing and a 1-star rating (quality of healthcare service) both in 2024. A record review of the facility's daily census (a facility form used to track facility daily census, licensed nurse hours, and certified nursing assistant hours) dated April 2024, May 2024 and June 2024 indicated: 1. Less than eight hours of RN coverage in the facility on 4/11/24, 2. No RN in the facility for eight consecutive hours on 4/11/24, 4/13/24, 4/14/24, 4/27/24,4/28/24 5/11/24, 5/19/24, 6/8/24 and 6/9/24. An interview on 7/1/24 at 3 P.M., with the Staffing Coordinator (SC) was conducted. The SC stated the weekends are challenging,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-07-01 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure a safe and sanitary environment that mitigated the risk for foodborne illness and cross contamination when: 1. The kitchen walk in refrigerator contained ketchup, soy sauce, and Italian dressing that did not have a use by date, staff's plastic water bottle, and beverage were also in the kitchen refrigerator. In addition, shredded carrots in a plastic bag, pack of hot dogs, tortilla in an opened plastic bag containers and two onions in plastic wrap were not identified and labeled in the refrigerator, 2. A coil above the food shelf in the refrigerator had gray debris covering the entire coil attached to a light fixture. These failures exposed residents to contaminated food and unsanitary practices, which had the potential to place them at risk of developing a foodborne illness. Findings: 1. During a concurrent observation and interview on 6/24/24 at 8 A.M. with the cook, the cook stated a label with OD was the date a food item was opened and a label with UB was the use by date. Inside the kitchen walk in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-01 · tag F0557 — isolated
    Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to treat one of two residents (59) with dignity and respect when incontinent care was not provided on a timely basis. This failure resulted in Resident 59 feeling upset towards staff. Findings: Resident 59 was admitted to the facility on [DATE] with diagnoses including neuromuscular dysfunction of the bladder (loss of control of the bladder due to brain, spinal cord, or nerve condition) and muscle weakness according to the facility's admission Record. The Minimum Data Set (MDS- a clinical assessment tool) for Resident 59 dated 5/7/24, listed a cognitive score of 14 (a score of 13 to 15 meant cognitively intact) indicated, cognition was intact. Section GG (functional abilities and goals) of the MDS listed Resident 59 as dependent with toileting hygiene. During an observation and interview on 6/24/24, at 9:15 A.M., Resident 59 was in his wheelchair in the room wearing an incontinent brief and a shirt. Resident 59 stated he was upset because he…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-01 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the Pre-admission Screening and Resident Review Level II (PASRR II - an evaluation of the resident's psychiatric treatment requirements) was followed up and completed for one of one resident reviewed for PASRR. (Resident 10) This failure had the potential for Resident 10 to not receive necessary mental health care services in an appropriate healthcare setting. Findings: Resident 10 was re-admitted to the facility on [DATE] according to the facility's admission Record. A review of Physician's Progress Note (PN), for Resident 10 dated 5/13/24, indicated, .Review of System: unreliable due to cognitive impairment .Schizo-affective d/o (disorder) (a mental health disorder with combination of hallucinations [a perception of having seen, heard, touched, tasted, or ssmelled something that was not actually there] or delusions [a belief or altered reality that is persistently held despite evidence or agreement to the contrary, generally in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-01 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility did not develop patient centered care plans for two of eight residents reviewed for care plans (Resident 169 and 170). These failures had the potential for the residents to not receive care and services specific to the residents' needs. Findings: 1. Resident 169 was admitted to the facility on [DATE] with diagnoses including obstructive sleep apnea (OSA- a problem in which breathing pauses during sleep due to blocked airways) according to the facility's admission Record. The Minimum Data Set (MDS- a clinical assessment tool) for Resident 169 dated 6/20/24, listed a cognitive score of 14 (13 to 15 score meant cognitively intact), indicated cognition was intact. On 6/24/24 at 8:33 A.M., Resident 169 was observed sitting up in bed watching TV with an oxygen cannula (a thin, flexible tube that goes around the head and into the nose to deliver oxygen) on his nose. Resident 169 stated he applied the mask connected to a continuous positive airway pressure…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-01 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure a CPAP machine was functioning for one of two residents (Resident 169) reviewed for respiratory care. This failure had the potential to adversely affect the health and well-being of the resident. Resident 169 was admitted to the facility on [DATE] with diagnoses including obstructive sleep apnea (OSA- a problem in which breathing pauses during sleep due to blocked airways) according to the facility's admission Record. The Minimum Data Set (MDS- a clinical assessment tool) for Resident 169 dated 6/20/24, listed a cognitive score of 14 (13 to 15 meant cognitively intact), indicated cognition was intact. During an observation and interview on 6/25/24 at 9:02 A.M., Resident 169 was sitting up in bed watching TV. A continuous positive airway pressure machine (CPAP- a machine that delivers mild air pressure through the nose to keep breathing airways open while asleep) was observed on an overbed table next to Resident 169's bed. The mask…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-01 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews, the facility failed to consistently provide dialysis (a procedure to remove waste products from the body when the kidneys stop working properly) access site care and assessment for one of three sampled residents (Resident 13) reviewed for dialysis. As a result, there was the potential for the resident to have complications after receiving dialysis treatment. Findings: 1. Resident 13 was admitted to the facility on [DATE] with diagnoses including end stage renal disease and dependence on renal dialysis per the facility's admission Record. A review of Resident 13's MDS (an assessment tool) indicated, the resident's BIMS (Brief Interview of Mental Status) score was 7, indicating mild cognitive impairment. On Monday 6/24/24 at 9:24 A.M., an observation and interview of Resident 13 was conducted. Resident 13 was in bed, wearing a hospital gown. Resident 13 showed his dialysis access site on the right upper arm with a dressing intact. Resident 13 stated his last…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-01 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure current infection control practices were followed for three of three residents reviewed for infection control when: 1. Resident 169's continuous positive airway pressure (CPAP- a machine that delivers mild air pressure through the nose to keep breathing airways open while asleep) mask was left on top of the machine open to air, 2. Resident 170's IV (intravenous- into the vein) tubing did not have a date used and the peripherally inserted central catheter (PICC- a type of long catheter inserted through a vein in the arm into a larger vein in the body) line site did not have a date when the dressing was last changed, 3. Resident 126's CPAP mask and tubing were not stored in sanitary manner. Failure to follow current infection control practices had the potential for the equipment to be contaminated and cause illness to the residents. 1. Resident 169 was admitted to the facility on [DATE] with diagnoses including obstructive sleep…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-04-03 · tag F0554 — isolated
    Allow residents to self-administer drugs if determined clinically appropriate.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to assess a resident's ability to self-administer medications for one of one resident reviewed for self-administration of medications. (Resident 3). This failure had the potential for Resident 3 to over or under medicate himself. In addition, staff had no knowledge if Resident 3 took the medications. Findings: Resident 3 was admitted to the facility on [DATE] with diagnoses including hemiplegia (total or partial paralysis of one side of the body) and hemiparesis (muscle weakness on one side of the body) following cerebral infarction (disrupted blood flow to the brain) according to the facility's admission Record. During observation and interview on 3/21/24, at 12:10 P.M. with Resident 3, Resident 3 stated he had a red rash on his right leg that was not resolving. Resident 3 stated he notified his primary care physician outside the facility and referred him to a dermatologist (skin doctor). Resident 3 stated he went to see the dermatologist…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-28 · tag F0625 — isolated
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to provide one of three sampled residents a written notification of bed hold at transfer to the hospital. This deficient practice resulted on resident (Resident 1) not receiving notification of the right to return to a bed at the facility. Findings: Resident 1 was admitted to the facility on [DATE] with a diagnosis of bipolar disorder (a disorder of the brain that affects mood and behavior) per the admission record. A review of the facility census on 3/12/24 indicated Resident 1 was no longer residing at the facility. A review of the facility admission/discharge report indicated Resident 1 was discharged to an acute care hospital on 2/5/24. On 3/12/24 at 11:22 A.M., an interview and review of Resident 1's medical record was conducted with the social service director (SSD). The SSD stated the facility was required to provide all residents with a written notification of the seven-day bed hold policy on admission and transfer to the hospital. The medical…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-08 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure residents received care in a safe setting when nursing staff did not follow the facility ' s drug and alcohol policy. As a result, a Licensed Nurse (LN) administered medications to 18 of 18 residents (1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18) after consuming an alcoholic beverage during break. In addition, the facility did not identify the affected residents until two weeks after the incident. These failures had the potential to negatively affect the health and well-being of the residents. Findings: On 11/1/23 at 11:40 A.M. the Director of Nursing (DON) stated during an interview that LN 2 reported to the DON on 10/15/23 that LN 1 had slurred speech and was not herself after returning from break. The DON then called LN 1 who admitted that she had a drink of beer and sushi on break, so the DON sent her home. The DON stated that LN 2 seemed normal when she spoke with her on the phone. The DON further stated that she was made aware that LN 1 did evening med pass after consuming an alcoholic…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-02 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews, and record review, the facility did not ensure adequate supervision and safe environment was provided for one sampled resident (1), when the resident wheeled herself out the facility unattended by staff. This failure put Resident 1 at risk for injury and the potential to affect Resident 1's psychosocial well - being. Findings: Resident 1 was admitted to the facility on [DATE] with diagnoses which included dementia (loss of memory, language, problem-solving and other thinking abilities that are severe enough to interfere with daily life). On 5/22/23 at 2:50 P.M., an interview with the Social Services Director (SSD) was conducted. SSD stated Resident 1 was not in the building on 4/23/22 when a family member came to visit. SSD further stated that Resident 1 was wearing a WanderGuard bracelet (monitoring device) for wandering behavior or elopement. On 5/22/23 at 3 P.M., an interview with the certified nurse assistant (CNA) 1 was conducted. CNA1 stated that Resident 1 was alert but…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-05-18 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to appropriately administer resident's medication, and ensure a system of storage, reconciliation, and disposition of Controlled Substances (CS- a drug or other substance that is tightly controlled by the government because it may be abused or cause addiction) were established and implemented when: 1. The facility did not appropriately store Resident 801's-controlled medications: hydrocodone/acetaminophen 10/325 mg (milligram- unit of measure) and lorazepam 0.5 mg tablets (drugs with a high potential for abuse, with use potentially leading to severe psychological or physical dependence), log Resident 13's controlled medication carisoprodol 350 mg tablets (pain medication) for disposition, and did not have a system in place in sufficient detail to periodically reconcile controlled drugs; 2. Licensed Nurse (LN) 43 did not appropriately administer Resident 124's Diclofenac gel 1% (pain medication). These failures increased the risk for loss and/or diversion (the illegal distribution or abuse of prescription drugs…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-05-18 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure drugs and biologicals used in the facility were stored and/or labeled in accordance with current accepted professional principles and facility policies and procedures, for seven sampled residents (Residents 801, 59, 44, 40, 59, 124, 14) when: 1. In the facility's medication room, Resident 801's hydrocodone/acetaminophen 10/325 mg and 20.5 tablets of lorazepam 0.5 mg tablets were stored in an unlocked cabinet. 2. In the facility's medication room, Resident 59's discontinued amoxicillin/clavulanate (antibiotic) 500 mg (milligram- unit of measurement) medication was found in the medication cabinet not separated from medications that were in use for facility residents. 3. In medication cart 2, Resident 44's discontinued lorazepam (medication for anxiety) 0.5 mg medication card of 15 tablets was found not separated from medications that were in use for facility residents. 4. In treatment cart 1, Resident 40's discontinued nystatin powder (antifungal), Resident 69's nystatin powder, Resident 124's Clindamycin…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-05-18 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure all food items were labeled and dated. In addition, the facility did not ensure that there were no expired food items. Findings: An initial tour/observation of the facility's kitchen was conducted on 5/15/23 at 9 A.M. with the facility's Registered Dietician (RD). In the refrigerator, there was a tray of assorted juices and iced tea. The juices and iced tea were not labeled or dated, nor was the tray. In addition, there were two packages of sliced cheddar cheese, uncovered and were not labeled or dated. In the dry storage/emergency food area, a one gallon container of mayonnaise was dated use by 5/8/23; four bags of corn flakes were dated use by 5/8/23; four packages of vanilla wafers expired 5/8/23; and two packages of graham crackers expired 4/10/23. An interview was conducted with the RD on 5/15/23 at 9:30 A.M. The RD stated, They should be dated, because, if outdated, they can cause stomach trouble for the residents. Things (food items) need to be labeled and dated. On 5/15/23 at 3:51 P.M., an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-05-18 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement infection control practices when two out of two nursing staff (Licensed Nurse (LN) 44, and 45) in two out of two nursing stations did not properly disinfect shared glucometers (blood glucose meter to measure and display the amount of sugar [glucose] in your blood) according to the manufacturer's instructions and accepted professional standards of practice. In addition, one LN (42) did not perform hand hygiene during wound care and handled a wound dressing in an unsanitary manner for one (Resident 374). These failures had the potential for widespread transmission of bloodborne diseases (such as Hepatitis B [a serious liver infection caused by the hepatitis B virus that is most commonly spread by exposure to infected body fluids), Hepatitis C, and HIV (human immunodeficiency virus, is a virus that attacks the body's immune system) among residents. Also, there was a potential to spread infection to other residents, staff, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-05-18 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, facility failed to provide privacy for one of four residents (Resident 42) reviewed for dignity. As a result, Resident 42 felt embarrassed during personal care and not treated with dignity. Findings: On 5/15/23 at 11:10 A.M., an observation of Resident 42 was conducted. Resident 42 was sitting in a shower chair, wrapped in shower blankets, with both legs exposed from the knee down, and bare feet. Resident 42 was visible from the hallway, waved, and stated she had just came from the shower. On 5/15/23 at 11:12 A.M., an observation of Certified Nursing Assistant (CNA) 23 was conducted. CNA 23 entered the room and moved Resident 42 aside without asking permission. On 5/16/23 at 2:20 P.M., an observation and interview of Resident 42 was conducted. Resident 42 was lying down on bed and stated she was waiting to be changed. Resident 42 stated that another CNA (unable to identify) said she would get some things and be back, but the never came back. On 5/16/23 at 2:28 P.M., an observation of CNA 21 was conducted. CNA 21 came inside…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-05-18 · tag F0636 — isolated
    Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to accurately code a discharge disposition for one resident (Resident 73). This failure had the potential to cause delays in services needed after discharge and inaccurate transmission via Minimum Data Set (MDS- an assessment tool). Findings: Resident 73 was admitted to the facility on [DATE] with diagnoses which included alcoholic cirrhosis of the liver, per the facility's admission Record. Resident 73 was discharged on 2/28/23. A review of Resident 73's medical record was conducted on 3/18/23 at 11 A.M. The Minimum Data Set (MDS-an assessment tool), Section A, Discharge Status, indicated Resident 73 had been discharged to an acute hospital. A physician order dated 2/28/23 indicated, Discharge home . An interview with the MDS nurse was conducted on 5/18/23 at 11:25 A.M. The MDS Nurse stated, Yes, it was a mistake. This Resident was discharged home, not to an acute hospital. If a mistake is made, it could affect post discharge services. A review of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-05-18 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to identify and accurately coded the PASRR (Preadmission Screening and Resident Review, a federally required document to ensure residents are appropriately placed and/or for services) evaluation for three of 19 residents (Resident 22, 49 and 52) when: 1. Resident 22's PASRR was not coded for a neurocognitive disorder (decreased in mental function due to a medical disease), 2. Resident 49's PASRR was not accurately assessed for mental illness, and, 3. Resident 52's PASRR was not accurately assessed for mental illness and completed for Level 1 screening. These failures had the potential for Residents 22, 49, and 52, to not receive the care and necessary services in the most appropriate setting. Findings: 1. A review of the clinical record for Resident 22 was conducted. The admission record indicated, Resident 22 was re-admitted to the facility on [DATE] with diagnoses which included, traumatic brain injury (happens when a sudden, external, physical assault…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-05-18 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to implement a baseline care plan within the 48-hour time frame as required and included the physician orders for one of one sampled residents (Resident 374). This failure had the potential for Resident 374 having incorrect care provided. Findings: Resident 374 was admitted to the facility on [DATE], with diagnoses which included acute (sudden) respiratory failure, muscle weakness, chronic pain, pressure ulcer (an open area of the skin caused by immobility) of the sacral region (the sacrum is at the end of the spine, and is an inverted triangle between the hips, at the level of the buttock crease), per the facility's admission Record. Resident 374's clinical record was reviewed. Five care plan areas were created after the 48-hour window. Resident 374 was admitted to the facility on [DATE] with physician orders for oxygen. The care plan area of Oxygen Therapy r/t (related to) Respiratory Illness was not created until 5/16/23. The approach Oxygen as ordered…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-05-18 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2. A review of Resident 724's admission Record indicated, the resident was admitted to the facility on [DATE], with diagnoses that include displaced comminuted fracture of the right patella (a broken bone in two or more pieces), person injured in unspecified motor-vehicle accident. On 5/15/23 at 1:10 P.M., an observation of Resident 724 was conducted. Resident 724 was in his bed with his eyes open. Resident 724 spoke Spanish during an attempted interview. There was no translation line information posted on the wall and no communication tools were visible in the room. On 5/15/23 at 1:20 P.M., a record review of Resident 724's admission record was conducted. The admission record indicated, Resident 724's primary language was Spanish. On 5/15/23 at 1:28 P.M., an interview and a joint record review was conducted with licensed nurse (LN) 44. LN 44 stated she was unable to independently communicate with Resident 724. LN 44 stated there was no language line information posted on the wall and no communication tools…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-05-18 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide a timely and accurate assessment, related to pressure ulcers for one of one resident (Resident 374). In addition, the facility failed to ensure the care plan for one of three hospice (a type of healthcare focusing on symptom management in the final six months of life) residents (Resident 44) was developed collaboratively with hospice. These failures had the potential for Resident 374 not receiving the care and treatment for a pressure ulcer, and the potential for Resident 44 to experience duplication or omission of services. Findings: 1. Resident 374 was admitted to the facility on [DATE]with diagnoses which included, acute (sudden) respiratory failure, muscle weakness, other chronic pain, and pressure ulcer (a wound caused by immobility) of sacral region (the sacrum is at the end of the spine, and is an inverted triangle between the hips, at the level of the buttock crease). Resident 374's history and physical, dated 3/7/23…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-05-18 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to identify and provide care and treatment to one of one sampled resident (Resident 374) admitted with a pressure ulcer (a wound caused by immobility). This failure caused Resident 374 a delay in treatment of her wound and a delay in care required to prevent further skin problems. Findings: In a Record Review conducted on 5/15/23, at 11:35 AM, Resident 374 was admitted to the facility on [DATE]. Her admitting diagnosis included: Acute Respiratory Failure; Muscle Weakness; Other Chronic Pain; Pressure Ulcer of Sacral Region. A hospital wound consultation note, dated 5/5/23, indicated an open wound on the sacrum with granular/partial thickness ulceration .(The sacrum is at the end of the spine, and is an inverted triangle between the hips, at the level of the buttock crease.) Orders for wound care and offloading pressure (frequent turning and repositioning) were written, and subsequently transcribed to the discharge orders of 5/12/23. A record…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-05-18 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record reviews, the facility failed to consistently provide dialysis (treatment to remove waste from the body) access care, including removal of dressing and assessment of the site, for three of three sampled residents (3, 59, 126), reviewed for dialysis. As a result, there was the potential for complications after dialysis. Findings: 1. Resident 3 was admitted to the facility on [DATE], with diagnoses which included end stage renal disease (irreversible kidney damage) and dependence on dialysis, per the facility's admission Record. A review of Resident 3's history and physical (H & P), dated 6/21/22, indicated Resident 3 was alert and oriented to person, time, and place. On 5/15/23 at 10:37 A.M., an observation and an interview of Resident 3 was conducted. Resident 3 was walking in the hallway with dressings on her left upper arm. Resident 3 showed her dialysis access site on her left upper arm and stated she came back from dialysis. On 5/15/23 at 4:10 P.M., an observation…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-05-18 · tag F0849 — isolated
    Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews, and record review, the facility failed to ensure that the conditions set forth in the Hospice Services Agreement were followed. This failure has the potential for the duplication or the omission of services, the potential for harm, and/or the potential for duplicate billing (see F-tag 684). Findings: Resident 44 was admitted to the facility on [DATE], with diagnoses that included Malignant neoplasm of prostate (Prostate cancer). A review of Resident 44's physician orders, dated 2/22/23, indicated that Resident 44 was admitted to Hospice on 2/22/23. A review of Resident 44's hospice records was conducted. Resident 44's hospice care plan, dated 2/22/23, addressed Resident 44's Durable Medical Equipment and Medication Ordering of Hospice Covered Medications but did not address updated interventions related to hospice care. The record did not indicate a coordinated care plan between the facility and hospice. There was no hospice aide care plan, no calendar that showed discipline…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to THE ENSIGN GROUP — 342 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 2 of 53.2-1.2 vs chain
Health inspection 2 of 52.8-0.8 vs chain
Staffing 4 of 52.7+1.3 vs chain
Quality measures 4 of 54.4-0.4 vs chain
The other 341 homes this chain runs (chain average 3.2★, per CMS)
1 of 5Aspen Health And WellnessOverland Park, KS 1 of 5Bennett Hills Rehabilitation and Care CenterGooding, ID 1 of 5Broadway By The SeaLong Beach, CA 1 of 5Chatsworth Park Health Care CenterChatsworth, CA 1 of 5Clarion Wellness and Rehabilitation CenterClarion, IA 1 of 5Colonial Manor of RandolphRandolph, NE 1 of 5Durango Health And RehabilitationDurango, CO 1 of 5Fort Dodge Health and RehabilitationFort Dodge, IA 1 of 5Greater Southside Health and RehabilitationDes Moines, IA 1 of 5Hearthstone Health And RehabilitationSparks, NV 1 of 5Heritage Gardens Rehabilitation and HealthcareCarrollton, TX 1 of 5Hillcrest Health Care CenterHawarden, IA 1 of 5Lake Village Nursing And Rehabilitation CenterLewisville, TX 1 of 5Lakeside Rehabilitation and Care CenterCoeur d'Alene, ID 1 of 5Legend Oaks Healthcare And Rehabilitation - NorthAustin, TX 1 of 5Legend Oaks Healthcare And Rehabilitation - WaxahaWaxahachie, TX 1 of 5Legend Oaks Healthcare and Rehabilitation - Fort WKeller, TX 1 of 5Madera Post Acute CenterEl Monte, CA 1 of 5Medallion Post Acute RehabilitationColorado Springs, CO 1 of 5Mesquite Post Acute CareLubbock, TX 1 of 5Millbrook Healthcare and Rehabilitation CenterLancaster, TX 1 of 5Misty Willow Healthcare and Rehabilitation CenterHouston, TX 1 of 5New Orange HillsOrange, CA 1 of 5Northeast Rehabilitation and Healthcare CenterSan Antonio, TX 1 of 5Northgate PlazaIrving, TX 1 of 5Oak View Health And RehabilitationConway, SC 1 of 5Oakwood Care And RehabilitationLakewood, CO 1 of 5Omaha Nursing and Rehabilitation CenterOmaha, NE 1 of 5Onion Creek Nursing and Rehabilitation CenterAustin, TX 1 of 5Park Manor Bee CaveBee Cave, TX 1 of 5Pelican Pointe Health And Rehabilitation CenterWindsor, CO 1 of 5Premier Care Center For Palm SpringsPalm Springs, CA 1 of 5Provo Rehabilitation and NursingProvo, UT 1 of 5Rock Canyon Respiratory And Rehabilitation CenterPueblo, CO 1 of 5Rosewood Rehabilitation CenterReno, NV 1 of 5San Marcos Rehabilitation and Healthcare CenterSan Marcos, TX 1 of 5Sonterra Health CenterSan Antonio, TX 1 of 5SouthlandNorwalk, CA 1 of 5Southland Rehabilitation And Healthcare CenterLufkin, TX 1 of 5Spencer Post Acute Rehabilitation CenterSpencer, IA

Showing 40 of 341; lowest-rated first.

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleSince
THE ENSIGN GROUP INCOrganizationINDIRECT OWNERSHIP INTERESTsince 01/30/2006
ALKEMA, SHAUNIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 06/20/2017
MALLO, RICHARDIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 02/16/2016
BURNAM, SOONIndividualCORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROLsince 02/01/2017
KEETCH, CHADIndividualCORPORATE OFFICERsince 03/01/2011
WILLITS, ADAMIndividualCORPORATE OFFICERsince 09/09/2024
PORT, BARRYIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 07/15/2025
CARETRUST GP LLCOrganizationADP OF THE SNFsince 07/01/2003
CARETRUST REIT INCOrganizationADP OF THE SNFsince 07/01/2003
CTR PARTNERSHIP LPOrganizationADP OF THE SNFsince 07/01/2003
ENSIGN SERVICES INCOrganizationADP OF THE SNFsince 07/01/2003
FIG STREET HEALTH HOLDINGS LLCOrganizationADP OF THE SNFsince 07/01/2003

CMS files one row per role, so the 17 rows in the source record cover these 12 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

6 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$10.5M
Net patient revenuemost recent cost report
+5.4%
Operating marginrevenue minus expenses
$1.1M
Related-party expense11% of expenses
Who pays — share of resident-days
Medicaid 66%Medicare 7%Other / private 27%

This home reported $1.1M paid to related parties — landlords or management companies under common ownership — equal to about 11% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$399per resident / day
operating cost
$12,138per month
≈ monthly operating cost
$422per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in CA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the California Medicaid page.

Typical monthly cost in California
$12,167/mo
Nursing home (semi-private)
$15,178/mo
Nursing home (private)
$7,000/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 055067. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-09-12, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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