Sea Cliff Healthcare Center
18811 Florida St, Huntington Beach, CA 92648 · For profit - Corporation · 182 certified beds · (714) 847-3515 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- no federal fines or payment denials on record
- it has an abuse, neglect, or exploitation citation (F0600), cited Sep 2024
- it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0605) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- a high number of inspection citations overall (83) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- its facility-reported quality-measure score sits well above its independent inspection score
- its independent health-inspection rating is low (2/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 2 of 5 |
| StaffingFrom payroll records (PBJ) | 3 of 5 |
| Quality measuresSelf-reported by the facility | 4 of 5 |
Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 4 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
| Short-stay residentsrehab / post-hospital | 3 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 3 to 2 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 9.1% | 10.2% | 15.4% | better |
| Long-stay residents who lose too much weight | 4.4% | 4.0% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.0% | 0.8% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 0.6% | 1.2% | 2.0% | better |
| Long-stay residents with depressive symptoms | 7.8% | 7.3% | 6.5% | worse |
| Long-stay residents who were physically restrained | 0.0% | 0.4% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 1.5% | 1.6% | 3.3% | typical for the state‡ — see note marked double-dagger below the table |
| Long-stay residents whose ability to walk worsened | 9.5% | 9.8% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 13.5% | 13.7% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 100.0% | 98.2% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 1.6% | 4.3% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 5.1% | 10.2% | 21.2% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 9.8% | 12.0% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 1.0% | 1.5% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 96.1% | 93.2% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 25.7% | 23.0% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 10.8% | 11.2% | 12.0% | better |
| Long-stay hospitalizations per 1,000 resident days | 2.23 | 2.25 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 1.11 | 1.57 | 1.80 | better |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
49.3% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 182 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 58.8% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 97 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.70 therapist hours per resident per day in 2026Q1 — more than 92% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 27% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 49.3%CMS range 42.9–55.7 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 10.1%CMS range 7.2–13.5 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 58.8% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 61.9% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 54.6% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 100.0% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 1.6% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 11.4%CMS range 8.5–14.6 | 7.1% | Oct 2023–Sep 2024 | worse than U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.42 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 182 beds and averages 168.0 residents a day — about 92% occupied, or roughly 14 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.98 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.26 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.49 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.57 hrs/resident/day on weekends vs 4.14 on weekdays — 14% thinner on weekends. RN hours go from 0.30 to 0.16 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 45% is about the same as the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
83 citations, most serious first. The 10 most serious are shown; the remaining 73 are one tap away and print in full.
- Potential for harm · E2026-01-14 · tag F0605 — failed to not use drugs as a restraint — patternPrevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to ensure four of five final sampled residents (Residents 1, 2, 3, and 4) reviewed for unnecessary medications were free from unnecessary psychotropic medications. * The facility failed to ensure Resident 1's nonpharmacological interventions for quetiapine (antipsychotic medication) and risperidone medications were separately monitored. * Resident 2 was receiving Risperdal (risperidone, antipsychotic medication) 1.5 mg, when the order was for Risperdal 1 mg. In addition, the facility failed to ensure Resident 2's nonpharmacological interventions for Risperdal, citalopram (antidepressant medication), and Remeron (antidepressant medication) medications were separately monitored. * The facility failed to implement Resident 3's nonpharmacological interventions for divalproex sodium (mood stabilizer) medication. * The facility failed to ensure Resident 4's non-pharmacological interventions for mirtazapine…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-01-14 · tag F0695 — failed to provide proper breathing / tracheostomy care — patternProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to ensure the necessary care and services were provided for five of five final sampled residents (Residents 24, 95, 99, 132, and 161) and one nonsampled resident (Resident 113) reviewed for respiratory care * The facility failed to ensure Resident 24 was provided with continuous oxygen at 2 LPM via nasal cannula as per the physician's order. In addition, the facility failed to ensure only the licensed nurse administered oxygen to Resident 24. Moreover, the facility failed to ensure Resident 24's nebulizer mask was not stored in a set bag when not in use. * The facility failed to ensure Resident 95's nebulizer mask was dated and stored in a set-up bag when not in use. * The facility failed to ensure Resident 99's nasal cannula was labeled with the date. * The facility failed to ensure Resident 161's nasal cannula tubing was labeled and stored in a set-up bag when not in use. * The facility failed to ensure…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-01-14 · tag F0757 — failed to avoid unnecessary drugs — patternEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to ensure four of five final sampled residents (Residents 1, 2, 3, and 6) reviewed for unnecessary medications were free from the unnecessary medications. * The facility failed to monitor Resident 1's SBP prior to administering the midodrine (medication to treat low blood pressure) medication as ordered by the physician. In addition, the facility failed to follow the physician's order to hold the midodrine medication when Resident 1's SBP was greater than 120 mmHg. * The facility failed to follow the physician's order to hold the midodrine medication when Resident 2's SBP was greater than 130 mmHg. * The facility failed to follow the physician's order to hold the clonidine (medication to treat high blood pressure) medication when Resident 3's systolic blood pressure (SBP) was less than 160 mmHg. * The facility failed to monitor Resident 6's Hemoglobin A1c for the appropriate use of diabetic management medications. These…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-01-14 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to provide the necessary pharmacy services to ensure proper medication storage for two of three medication rooms inspected (Medication Room A and Central Supply Room) and two of five medication carts inspected (Medication Carts A and B). * The facility failed to ensure the expired medication was removed from Medication Cart A. * The facility failed to ensure the medications were stored in a proper room temperature in Medication Room A. * The facility failed to ensure the expired supplies were removed from Medication Cart B. * The facility failed to ensure the externally used medications were stored separately from the orally used medications in the central supply room. * The facility failed to ensure the safe storage of a hydrophilic wound dressing ointment (medication which helps maintain a moist wound healing environment to facilitate healing process) found at the bedside for Resident 150. * The facility failed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-01-14 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, facility document review, and facility P&P review, the facility failed to ensure the food safety and sanitary requirements were met in the kitchen. * The facility failed to ensure food preparation utensils and equipment were in good, sanitary, and cleanable working conditions. * The facility failed to ensure food items were discarded by the best by or use by date. * The facility failed to ensure fruits with tough rinds or peels like cantaloupes were washed with a brush. These failures had the potential to cause foodborne illnesses to the medically vulnerable resident population who consumed food prepared in the kitchen. Findings: Review of the facility's Diet Type Report dated 1/7/26, showed 159 residents (including 17 residents on puree diet) received food prepared from the kitchen. 1. According to the USDA Food Code 2022, Section 4-601.11, Equipment, Food-Contact Surfaces, Nonfood-Contact Surfaces, and Utensils: (A) Equipment food-contact surfaces and utensils shall be clean to sight and touch. (B) The food-contact surfaces of cooking equipment and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-01-14 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, facility document review, and facility P&P review, the facility failed to maintain the infection control practices to help prevent the development and transmission of diseases and infection. * The facility failed to ensure the infection control practices were implemented in the facility's laundry room when the laundry staff folded the clean linen towards her body touching her uniform. In addition, the facility failed to maintain the laundry area free from grayish dust particles. * LVN 4 failed to disinfect the insulin pen injector prior to the administration of medication for Resident 6. * RN 3 failed to disinfect the vial medication prior to the medication administration for Resident 9. * The facility failed to ensure Resident 42's five small bottles of water were not on the floor. * The facility failed to ensure the EBP were followed for Resident 132 when LVN 8 failed to perform hand hygiene after touching the resident's nasal cannula and oxygen…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-01-14 · tag F0552 — isolatedEnsure that residents are fully informed and understand their health status, care and treatments.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to fully inform the resident or responsible party and obtain a completed informed consent prior to the use of the psychotropic medications for three of five final sampled residents (Residents 2, 4, and 14) reviewed for unnecessary psychotropic medications. * The facility failed to ensure Resident 2's consent form for the use of risperidone (antipsychotic medication) included information about the medication's exact daily dosage. * The facility failed to ensure the informed consent was obtained from Resident 4's representative prior to Resident 4's use of mirtazapine (antidepressant medication), alprazolam (antianxiety medication) and quetiapine (antipsychotic medication). * The facility failed to ensure Resident 14's Public Patient Representative was informed or involved when obtaining informed consent for the use of fluoxetine (antidepressant medication) and olanzapine (antipsychotic medication) use. These failures had the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-01-14 · tag F0554 — isolatedAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and medical record review, the facility failed to ensure two of 33 final sampled residents (Residents 23 and 162) were assessed to self-administer medications. * Resident 23's nightstand drawer had a stomach relief bismuth subsalicylate (medication to treat diarrhea, heartburn, nausea, and upset stomach) inside the drawer. There was no physician's order for bismuth subsalicylate and no self-administration assessment for Resident 23. *Resident 162's bedside table had two calcium carbonate (a medication used as antacids for relief from heartburn or acid indigestion) tablets. These failures had the potential to impact Resident 23 and 162's safety and well-being. Findings: 1. On 1/6/25 at 0944 hours, during the initial tour of the facility, Resident 23's left nightstand drawer was open. Inside the drawer was a Stomach Relief bismuth subsalicylate (medication to treat diarrhea, heartburn, nausea, and upset stomach) inside the drawer. Medical record review for Resident 23 was initiated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-01-14 · tag F0557 — isolatedHonor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and medical record review, the facility failed to ensure two of 33 final sampled residents (Residents 2 and 30) were treated with dignity. * CNA 6 failed to close Resident 2's privacy curtains, exposing the resident's thighs to other residents, visitors, and staff. * CNA 6 was standing when she fed Resident 2, who was eating in bed. * Resident 30 was observed from the hallway wearing a diaper and their thigh exposed. Additionally, Resident 30's privacy curtain was open. These failures had the potential to impact Resident 2 and 30's psychosocial well-being.Findings: 1. Medical record review for Resident 2 was initiated on 1/7/26. Resident was admitted in the facility on 7/25/24. Review of Resident 2's H&P examination dated 7/3/25, showed the resident was able to make decisions. Review of Resident 2's MDS assessment dated [DATE], showed the resident's BIMS score was 5, indicating severe cognitive impairment. On 1/8/26 at 0907 hours, an observation of Resident 2 was conducted with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-01-14 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to develop a care plan and implement care plan interventions for four of 33 final sampled residents (Residents 42, 95, and 161) and one of three closed record sampled residents (Resident 83). * The facility failed to implement Resident 42 and 95's care plan intervention to monitor the residents' safety for entrapment every shift. * The facility failed to develop a care plan to address Resident 83's intergluteal cleft extending to perianal (describes the natural groove between the buttocks that reaches the anus) MASD (Moisture-Associated Skin Damage, skin inflammation or erosion from prolonged exposure to moisture like urine, feces, sweat, or wound drainage, weakening the skin's barrier and making it vulnerable to irritation, infection, friction, and breakdown). * The facility failed to develop a care plan to address Resident 161's left upper arm midline catheter. These failures had the potential risk of not providing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 73 citations
- Potential for harm · Dcited before2026-01-14 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to ensure the plan of care was revised for one of 33 final sampled residents (Resident 30). * Resident 30's care plan was not revised to address the specific care needs for the resident's weight loss and pressure injury prevention. This failure posed the risk for Resident 30 to not receive the person-centered care and services required to attain or maintain her highest level of physical and mental well-being.Findings: Medical record review for Resident 30 was initiated on 1/7/26. Resident 30 was admitted in the facility on 5/31/25. Review of Resident 30's MDS assessment dated [DATE], showed the resident's BIMS score was 14, indicating the resident was cognitively intact. a. Review of the facility's P&P titled Nutrition Care Management revised 1/29/25, showed the facility is to provide care and services including monitoring and evaluating the resident's response to the interventions, especially when there is no progress toward…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-01-14 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to ensure the necessary care and services were provided to prevent the development of a new pressure injury (areas of damaged skin caused by staying in one position for a long time which reduces blood flow to the area and causes the skin to die and develop a sore) and promote healing of the existing pressure ulcer for two of four final sampled residents (Residents 2 and 30) reviewed for pressure injury. * RN 4 failed to follow Resident 2's physician's order to cleanse the pressure injury with normal saline during the wound care observation. * The facility failed to ensure Resident 30's heels were elevated on pillow to offload pressure as ordered by the physician. These failures posed the risks of complications and delayed wound healing for Resident 2 and potential development of pressure injury for Resident 30. Findings: 1. Review of the facility's P&P titled Physician Orders revised 1/2019 showed no drugs or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-01-14 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to ensure one of three final sampled residents (Resident 30) reviewed for nutrition maintained acceptable parameters of nutritional status. * The facility failed to ensure Resident 30's weight was monitored monthly as indicated in the care plan. This failure had the potential to negatively impact the resident. Findings: Review of the facility's P&P titled Nutrition Care Management revised 1/9/25, showed the monthly weights are to be completed unless there is an order from the physician to discontinue. Resident declination of weight will be documented and incorporated into the plan of care. Alternative care plan goals such as monitoring anthropometrics, po intake parameters, labs or other criteria will be addressed by the Registered Dietitian/ nutritionist as appropriate. Monthly weights will be taken by within the first week of each month. Medical record review for Resident 30 was initiated on 1/7/26. Resident 30 was admitted…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-01-14 · tag F0694 — isolatedProvide for the safe, appropriate administration of IV fluids for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to properly maintain and assess the IV accesses for three of three final sampled residents (Residents 9, 161, and 196) reviewed for IV catheters. * The facility failed to ensure Resident 9's arm circumference was measured after the initial assessment related to the resident's PICC line catheter as per the facility's P&P. * The facility failed to ensure Resident 161's midline catheter dressing was changed in seven days as per the physician's order. In addition, there was no measurement of the arm circumference after the initial assessment. Moreover, the physician's orders for the cap changes of the midline catheter were for a PICC line instead of a midline catheter. * The facility failed to ensure Resident 196 had orders for monitoring the midline IV catheter. These failures had the potential to put the residents at an increased risk of infection and to cause a delay in identifying signs of catheter-related…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-01-14 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to provide the necessary care and services to attain or maintain the highest physical well-being for one of one final sampled resident (Resident 95) reviewed for dialysis care. * The facility failed to ensure Resident 95's fluid intake and output related to the dialysis were consistently monitored. This failure posed the risk of possible medical complications for Resident 95.Findings: Review of the facility's P&P titled Documentation revised May 2007 showed the resident's clinical record is a concise and accurate account of treatment, care, response to care, signs, symptoms, and progress of the resident's condition. Medical record review for Resident 95 was initiated on 1/6/26. Resident 95 was admitted to the facility on [DATE], and readmitted on [DATE]. Review of Resident 95's H&P examination note dated 9/24/25, showed the resident had ESRD and on dialysis. Review of Resident 95's MDS assessment dated [DATE], showed the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-01-14 · tag F0726 — failed to have competent, trained nursing staff — isolatedEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility document review, the facility failed to ensure the facility staff (LVNs 4 and 8) had specific competencies and standard of practice skill sets needed to provide the safe and efficient nursing care to the residents. * LVN 4 administered expired insulin to Resident 6. * LVN 8 administered medications left at Resident 102's nightstand prepared by another licensed nurse. These failures had the potential to put the residents at risk for care not provided in a safe and competent manner.Findings: 1. On [DATE] at 0839 hours, an observation and concurrent interview was conducted with Resident 102. Resident 102 was lying in bed. There were three tablets in a medication cup placed on the resident's nightstand beside resident's bed. Resident 102 stated the medications were her levothyroxine sodium (thyroid hormone replacement used to treat an underactive thyroid or hypothyroidism), Protonix (known as pantoprazole, a prescription proton pump inhibitor that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-01-14 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to provide the pharmaceutical services to ensure the accurate administration of the medication. The facility's medication error rate was 4.76%. * LVN 4 administered expired insulin to Resident 6. * LVN 8 administered medications left at Resident 102's nightstand prepared by another licensed nurse. These failures had the potential to put the residents at risk for care not provided in a safe and competent manner.Findings: 1. Review of the facility's P&P titled Self-Administration of Medications (undated) showed medications to be self-administered are specifically ordered and monitored by the nursing staff. On [DATE] at 0839 hours, an observation and concurrent interview was conducted with Resident 102. Resident 102 was lying in bed. There were three tablets in a medication cup placed on the resident's nightstand beside resident's bed. Resident 102 stated the medications were her levothyroxine sodium (thyroid…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-01-14 · tag F0756 — failed to review each resident's drug regimen — isolatedEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to ensure the Pharmacist Consultant identified and reported all irregularities during the monthly medication regimen for one of five final sampled residents (Resident 6) reviewed for pharmaceutical services. * Resident 6 was diagnosed with diabetes and was on long term insulin. Resident 6 did not have a Hemoglobin A1C test completed for over a year. This failure resulted in inadequate management of Resident 6's diabetes, increasing the risk of serious health issues.Findings: Review of the facility's P&P titled medication Regimen Review last revised 5/2025 stated the Pharmacist Consultant reviews the medication regimen of each resident at least monthly. Findings and recommendations are reported to the Administrator, Director of Nursing, the responsible physician and the Medical Director where appropriate.The monthly review visit includes review of all drugs ordered, information concerning the resident related to the drug…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-01-14 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to ensure two of five sampled residents (Residents 2 and 3) reviewed for unnecessary medications were free from significant medication errors. * The facility failed to ensure Resident 2 received the appropriate dose of Risperdal (antipsychotic medication) as ordered by the physician. * The facility failed to ensure Resident 3's clonidine HCL (hydrochloride) (medication to lower blood pressure) was held as ordered by the physician. These failures had the potential to negatively impact the residents' health outcomes. Findings: Review of facility's P&P titled Guidelines for Medication Administration reviewed 5/27/25, showed to observe the five rights of administering medications which included the right resident, right drug, right dose, right time, and right route. Review of the facility's P&P titled Physician Orders - CA revised 1/2019 showed verbal orders must be recorded immediately in the resident's' chart by the person…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-10-22 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to provide the necessary care and services to attain or maintain the highest practicable well-being for one of eight sampled residents (Resident 4). * The facility failed to assess and monitor Resident 4's condition after the resident had difficulty swallowing his morning medications on [DATE]. In addition, the facility failed to administer the warfarin sodium (blood thinner) to Resident 4 daily as ordered by the physician on [DATE]. These failures had the potential to negatively impact the resident's well-being.Findings: Closed medical record review for Resident 4 was initiated on [DATE]. Resident 4 was admitted to the facility on [DATE], and expired on [DATE]. Review of Resident 4's H&P dated [DATE], showed resident had capacity to understand and make decisions. Review of Resident 4's admission MDS assessment dated [DATE], showed Resident 4's BIMS score was three, indicating severe cognitive impairment. Review of Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-10-22 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to provide the pharmaceutical services for one of eight sampled residents (Resident 4) when: * LVN 4 crushed Resident 4's iron (supplement) tablet and administered it to the resident. This failure had the potential to negatively affect the resident's health conditions and posed the risk for possible complications. Findings: Review of the facility's P&P titled Crushing Medications (undated) showed the nursing staff will crush only medications that may be crushed. The Nursing Staff will use available references and resources to determine which medications should and should not be crushed. According to National Library of Medicine Daily Med:- Iron tablets are enteric coated (coating applied to oral medications to prevent the medications from dissolving in the highly acidic stomach environment) and should not be chewed or crushed. Iron tablets are enteric coated to help protect the stomach. Iron may cause gastrointestinal…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-02-14 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, facility document review, and facility P&P review, the facility failed to maintain the infection control program and practices to help prevent the development and transmission of diseases and infections. * The laundry and clean linen rooms were not maintained to ensure a clean area, free from potential contamination. * Resident 144 (final sampled resident)'s infection was not reported on the facility's monthly infection control log. * Residents 127 and 159's infections (nonsampled residents) were incorrectly listed as meeting McGeer's Criteria on the facility's monthly infection control log. * Two of four licensed nurses did not wear appropriate personal protective equipment (PPE) during the medication administrations for two of four residents (final sampled residents, Residents 111 and 152) who were on enhanced barrier precautions (EBP). * Two of four licensed nurses did not sanitize the BP cuff and stethoscope before and after use for two of four…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-14 · tag F0623 — isolatedProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to notify the resident and/or their representative of the transfer and reasons for the transfer in writing and send a copy of the notice to the LTC Ombudsman when the resident was transferred to the acute care hospital for one of three final sampled residents (Resident 25) reviewed for hospitalization. This failure had the potential for the resident and their representative of not knowing about the appeal process and posed the risk of the LTC Ombudsman not being aware of the circumstances of the resident's transfer/discharge should the resident and their representative believe the transfer or discharge was inappropriate or involuntary. Findings: Medical record review for the Resident 25 was initiated on 2/11/25. Resident 25 was admitted to the facility on [DATE], and readmitted on [DATE]. Review of Resident 25's H&P examination dated 1/4/25, showed Resident 25 had the capacity to understand and make decisions. Review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-14 · tag F0625 — isolatedNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to ensure the resident and/or their representative were provided with the written information regarding the facility's bed-hold policy when the resident was transferred to the acute care hospital for one of three final sampled residents (Resident 25) reviewed for hospitalization. This failure had the potential for Resident 25 and/or their representative to be unaware of their rights to request a bed hold and return to the first available bed should the resident's hospital stay exceed the seven-day bed-hold period. Findings: Review of the facility's P&P titled Bed-Holds and Returns revised 12/2023 showed it is the policy of the facility to inform the resident or resident's representative in writing of their right to exercise the bed hold provision of seven days upon admission and provide a second notice before transfer to a general acute care hospital or before the resident goes on a therapeutic leave. In the event of an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-14 · tag F0693 — failed to provide proper feeding-tube care — isolatedEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to provide the necessary care and services related to the GT per the facility's P&P for three of three final sampled residents (Residents 87, 111, and 152) reviewed for enteral feeding. * Two of two licensed nurses administered the medications to Residents 111 and 152 by pushing the medications through the GT instead of gravity. * One of two licensed nurses (LVN 4) did not check the tube placement and residual volume before the GT medication administration for Resident 111. * Resident 87's GT placement and residual checks were not performed prior to starting the resident's enteral feeding. These failures had the potential for the residents to develop complications related to the GT care and management, including tube dislodgement, infection of the GT site, delayed nutritional feeding, and trauma. Findings: 1. Review of the facility's P&P titled Enteral Tube Medication Administration Procedures dated 1/28/25,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-14 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and the facility P&P review, the facility failed to ensure the oxygen was administered as ordered by the physician for one of two final sampled residents (Resident 152) reviewed for oxygen use. This failure had the potential to affect the respiratory health and well-being of Resident 152. Findings: Review of the facility's P&P titled Oxygen Administration revised 2/2023 showed it is the policy of this facility that oxygen therapy was administered by the licensed nurse as ordered by the physician, or as a nursing measure and an emergency measure until the order can be obtained. Medical record review for Resident 152 was initiated on 2/11/25. Resident 152 was admitted to the facility on [DATE]. Review of Resident 152's Order Summary Report showed a physician's order dated 11/13/24, to administer the oxygen at two liters per minutes via nasal cannula continuously to keep the oxygen saturation level more than 90%. Review of Resident 152's MDS dated [DATE],…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-14 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, facility document review, and facility P&P review, the facility failed to ensure the provision of pharmacy services met the needs of the residents in accordance with the facility's P&P when: * The licensed nurse left Resident 152's medications unattended on the resident's bedside table during the medication administration. This failure had the potential for misuse of the medications by the residents, facility staff and/or visitors. * An opened container of the CII E-kit was not replaced timely within 72 hours after being opened. This failure had the potential for the emergency medications to be unavailable when needed. * One tablet of Percocet (narcotic pain medication) was removed from CII E-kit and wasted due to the resident's refusal was not disposed of as per the facility's policy; instead the Percocet medication was kept inside the CII E-kit while waiting for the pharmacy to replace the opened E-kit. This failure had the potential to result in controlled medication abuse, diversion or unauthorized removal from the facility. * A staff discarded…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-14 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to ensure two of five sampled residents (Residents 47 and 57) reviewed for unnecessary psychotropic (drug that affects brain activities associated with mental processes and behaviors) medications were free from unnecessary psychotropic medications when: * For Resident 57, the physician did not document the rationale and specified duration for the extended use of the as needed hydroxyzine (a psychotropic medication for anxiety and tension caused by nervous and emotional conditions. also used to relieve symptoms of allergic conditions) beyond 14 days. * For Resident 47, the physician did not document the rationale for the extended use of the as needed lorazepam (a psychotropic medication for anxiety) beyond 14 days and did not have documented evidence of monitoring non-pharmacological interventions, target behaviors, and adverse side effects to assess effectiveness of psychotropic medication. These failures had the potential to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-14 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, medical record review, and facility P&P review, the facility failed to ensure the medication error rate during the medication administration observation was less than 5%. * The facility had a cumulative medication error rate of 20%. Six medication errors occurred out of 30 opportunities during the medication administration for two out of four residents (final sample residents, Residents 111 and 152). This failure resulted in medications not given in accordance with the physician's orders and the facility's P&P, which had the potential for residents not receiving the full therapeutic effects of the medications and worsening of the residents' medical conditions. Findings: 1. Review of the facility's P&P titled Administration Process dated 1/28/25, showed the medications are administered in accordance with written orders of the attending physicians. Review of the facility's P&P titled General Procedures to Follow for All Medications dated 1/28/25, showed in part, .obtain and record any vital signs, as necessary, prior to mediation administration .…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-14 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, facility document review, and facility P&P review, the facility failed to store and label the medications in accordance with the manufacturer's instructions and the facility's P&P when: * An amber bottle of megestrol acetate (appetite stimulant) oral suspension was not properly labeled with the specific instruction on preparation in Medication Cart 2. * A bottle of Katerzia (amlodipine, use for treatment of hypertension, to lower blood pressure) oral suspension requiring refrigerated storage condition was stored at a room temperature in Medication Cart 2. * An opened Levemir insulin vial was stored without an open date in Medication Cart 1. * Three boxes of expired Tempa-DOT (single-use, disposable clinical thermometer for oral and axillary (armpit) use that measures body temperature, designed to be sanitary and prevent the spread of infection) supplies were stored in Medication Room A. These failures had the potential for the residents to receive unsafe, ineffective medications…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-14 · tag F0812 — failed to store, cook, and serve food safely — isolatedProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, facility document review, and facility P&P review, the facility failed to ensure the food safety and sanitation guidelines were followed as evidenced by: 1. The frozen meat was not thawed in a safe manner. 2. The food preparation equipment was not clean or in good working condition. 3. The dry bulk food was not stored properly. 4. The meal preparation equipment was not air dried. 5. Two floor drains did not have a backflow prevention. 6. The cleaning equipment was not stored in a sanitary manner. These failures posed the risk for food borne illnesses in highly susceptible resident population of 157 facility residents who received food prepared in the kitchen. Findings: Review of the facility's Matrix dated 2/11/25, showed 157 of 166 residents who resided in the facility consumed food prepared in the kitchen. 1. Review of the facility's P&P titled Thawing of Meats dated 2023 showed thawing of the meat properly can be done by labelling defrosting meat with a pull date (date food put in refrigerator) and use by date. On 2/11/25 at 1022 hours, during the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-14 · tag F0836 — isolatedEnsure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and medical record review, the facility failed to ensure the RD completed or reviewed the MDS Nutritional Status assessment and the quarterly nutritional assessment for accuracy for one of 33 final sampled residents (Resident 87). This failure posed the risk for the residents' nutritional needs to not be met in the facility. Findings: The California Business and Professions Code (B&P Code) are a set of laws that govern businesses and licensed professions in California. The B&P Code 2586 governs the services of Registered Dietitians. These services include nutritional and dietary assessments. Review of the Long-Term Care Facility Resident Assessment Instrument 3.0 User's Manual dated October 2024 showed under Section K Nutritional Status: the assessor should collaborate with the dietitian and dietary staff to ensure that items in this section have been assessed and calculated accurately. If the resident is gaining a significant amount of weight, the facility should not wait for the 30- or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-14 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review and the facility P&P review, the facility failed to ensure the medical records were complete and accurately maintained for 12 of 33 final sampled residents (Residents 16, 25, 32, 37, 46, 47, 56, 57, 65, 87, 146, and 158). * Resident 47's POLST incorrectly showed the resident had the advanced directive and health care agent (person listed in the advanced directive who can legally make health-care decisions for the resident). * Resident 87's POLST failed to show the names of facility staff who reviewed and confirmed the form with the resident's responsible party. * Resident 57's post fall eInteract Change in Condition Evaluation V4.2 showed the incorrect time for the physician and resident notification. * Resident 158's POLST failed to show the physician's signature. * Resident 146's POLST failed to show the physician's signature. * The facility failed to ensure Resident 65's TARs regarding the treatment for xerosis and pruritus were completed. * The facility failed to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-14 · tag F0849 — isolatedArrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to provide the necessary care and services for two of four final sampled residents (Residents 16 and 93) reviewed for hospice services * The facility failed to ensure Residents 16 and 93 received HA visits two times a week per the hospice provider's calendar. This failure posed the risk for delays in the communication between the hospice provider and facility, which may affect the residents' care. Findings: Review of the facility's P&P titled End of Life Care: Hospice and/or Palliative Care revised on 12/2023 showed the following: - Hospice services will be offered as appropriate and as ordered by the physician. These services will be integrated into the overall individualized, interdisciplinary care plan. Collaboration with Hospice will include processes for orienting staff to facility policies and procedures which may include resident's rights, documentation, and record keeping requirements; and - However, the facility will…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-14 · tag F0881 — failed to use antibiotics responsibly — isolatedImplement a program that monitors antibiotic use.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, medical record review, facility document review, and facility P&P review the facility failed to implement an antibiotic stewardship program to reduce the risk of unnecessary or inappropriate antibiotic use when two nonsampled residents (Residents 127 and 159) were being treated for conditions which did not meet the McGeer's criteria. This failure had the potential of not accurately identifying true infections and exposing the residents to unnecessary antibiotic use. Findings: Review of the facility's P&P titled Infection Prevention and Control Program revised 9/2017 showed improving the use of antibiotics in healthcare to protect residents and reduce the threat of antibiotics resistance is a national priority, and disease caused by resistant bacteria are increasing in long term care facilities and contributing to higher rates of morbidity and mortality. The facility will promote appropriate antibiotic use while optimizing the treatment of infections, while reducing possible adverse events associated to antibiotic use. On 2/14/25 at 0804 hours, an antibiotic…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-14 · tag F0908 — failed to keep essential equipment working — isolatedKeep all essential equipment working safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, facility document review, and facility P&P review, the facility failed to maintain the essential equipment in the safe operating conditions. * The facility's ice machine was not cleaned and sanitized as per the manufacturer's instructions. This failure had the potential for the essential equipment not functioning in the way it was intended and in turn cause contamination of the food, leading to illnesses for the residents. Findings: Review of the facility's Matrix showed 157 of 166 residents consumed food prepared in the kitchen. Review of the USDA Food Code 2022, Section 4-601.11 Equipment, Food-Contact Surfaces, Nonfood-Contact Surfaces, and Utensils, (A) Equipment Food-Contact Surfaces and utensils shall be clean to sight and touch. Review of the facility's P&P titled Ice Machine Cleaning Procedures dated 2023 showed the internal components are to be cleaned monthly per manufacturer's recommendations. Review of the facility's ice machine manufacturer guidelines titled Cleaning and Sanitizing Procedure Instructions (undated) showed the following: -…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-09-06 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, facility document review, and facility P&P review, the facility failed to protect the residents' rights to be free from the physical abuse for two of six sampled residents (Residents 1 and 2). * Resident 2 allegedly called Resident 1 a bad word and scratched Resident 1's face. In response, Resident 1 bit Resident 2's hand and was found by staff with Resident 2's hand in her mouth. Resident 1 had a scratch mark on her face and Resident 2 had a bite mark on her right hand. This failure had the potential for Residents 1 and 2 to be seriously injured or have psychosocial harm. Findings: Review of the facility's P&P titled Abuse: Prevention of and Prohibition Against revised on 1/2021 showed in part, it is the policy of this Facility that each resident has the right to be free from abuse, neglect, misappropriation of resident property, and exploitation. The facility will provide oversight and monitoring to ensure that its staff, who are agents of the facility, deliver care…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-13 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to provide the necessary care and services for two of seven sampled residents (Residents 2 and 5). * Resident 2 did not receive Marinol (medication to stimulate appetite) as ordered from 2/2 - 2/7/24, and the physician was not notified. Additionally, there was no follow up with the pharmacy about the medication not being delivered timely. * Resident 5 complained of numbness and feeling like having a stroke; however, the physician was not notified until six hours and 11 minutes later. These failures had the potential to negatively affect the residents'health conditions and well-being. Findings: 1. Review of the facility's P&P titled Medication Administration (undated) showed the medications are to be administered within one hour before or one hour after the prescribed time. Medical record review for Resident 2 was initiated on 5/31/24. Resident 2 was admitted to the facility on [DATE], and readmitted on [DATE]. Review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-16 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to provide the necessary care and services to one of two sampled residents (Resident 1) as ordered by the physician. * The facility failed to order and administerResident 1's aspirin (a medication used to thin the blood) and atorvastatin (a medication to treat high cholesterol) according to the discharge medication orders from the hospital. This failure had the potential to negatively affect the residents' health condition and well-being. Findings: Review of the facility's P&P titled Medication Orders (undated) showed under the section for Written Transfers Orders (sent with the resident by an acute care hospital or other health care facility) the following: - implement a transfer order without further validation if it is signed and dated by the resident's current attending physician, unless the order is unclear or incomplete or the date is different from the date of admission; - if the order is unsigned, signed by another…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-09 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to promote dignity and respect for eightof 14 sampled residents (Residents 2, 3, 7, 8, 9, A, B, and C) * The facility failed to ensure the resident's call lights were answered in a timely manner for Residents 3, 7, 8, 9, A, B, and C. * The facility failed to ensure the call light was within the reach of Resident 2. These failures posed the risk to negatively affect the residents' physical and emotional well-being. Findings: Review of the facility's P&P titled Call Light/Bell revised 5/2020 showedit is the policy of the facility to provide the resident a means of communication with nursing staff. Under the procedure sectionshowed following: - Answer the call light/bell within a reasonable time; - Turn off the call light/bell; - Listen to the resident request/need; - Respond to the request. If the item is not available or unable to assist, explain to the resident and notify the charge nurse for further…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-09 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to develop the comprehensive plan of care to reflect the individual activity needs for one of 14 sampled residents (Resident 2). This failure posed the risk of not providing individualized activities to the residents. Findings: Review of the facility's P&P titled Comprehensive Resident Centered Care Plan revised 1/2021 showed it isthe policy of the facility that the IDTshall develop and implement a comprehensive person-centered care plan for each resident consistent with the resident rights, that includes measurable objectives and timeframes to meet a resident's medical, nursing, and mental and psychosocial needs that are identified in the comprehensive assessment. Under the procedure section showed the care plan is developed by the IDT which included but not limited to following professionals: a. Attending physician; b. Registered nurse responsible for resident; c. Dietary supervisor/dietitian; d. Social services staff…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-09 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to ensure the necessary care and services were provided to one of 14 sampled residents (Resident 9). * The facility failed to ensure Resident 9 received the protein supplement as ordered by the physician two times a day. This had potential for not providing necessary care and services to meet the care needs for this resident and medical complication. Findings: Review of the facility's P&P titled Medication Administration, undated, showed if a dose of a regularly scheduled medication is held, refused, or given at a time other than the prescribed time, that particular dose on the medication sheet is to be circled, and an explanation is to be offered on the back of the medication sheet. If doses of any medication are refused for more than three (3) consecutive days, or if the refusal of one dose could cause or has caused further deterioration in the resident's clinical condition, the attending physician is to be notified.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-09 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to provide the RNA services to seven of 14 sampled residents (Residents 2, 9, 10, 11, 12, 13,and 14) as ordered by the physician. This failure had the potential for the resident's decline in ROM functions and deterioration in their ability to perform ADL care. Findings. Review of the facility's P&P titled ROM (range of motion) and Contracture Prevention revised 5/2019 showed the facility is to ensure that resident receive services, care, and equipment to assure that every resident maintains, and/or improves to his/her highest level of range of motion and mobility, unless reduction is clinically unavoidable. Under the procedure section showed an interdisciplinary care plan is developed to maintain or increase joint mobility, the implementation of the program was carried out by the appropriate personnel in skilled rehab, routine therapy, restorative nursing, or CNA staff. 1. Medical record review for Resident 2 was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-09-21 · tag F0554 — isolatedAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to ensure one sampled resident (Resident 1) wasassessed to determine if it was safe to self-administer their medications prior to self-administration of the medications as per the facility's P&P. * LVN 3 left Resident 1's oral medications at the Resident 1's bedside unattended for Resident 1 to self-administer medications without LVN 3's supervision. However, Resident 1 was not assessed to safely self-administer the medications. This failure put Resident 1 at risk for unsafe self-administration of the medications. Findings: Review of the facility's P&P titled Self-Administration/Bedside Medication Order, undated, showed the residents may self-administer medications when a desire is expressed and when the center's Inter-Disciplinary Team (IDT- a team of healthcare professionals from different professional disciplines who work together to manage the physical, psychological, and spiritual needs of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-09-01 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to maintain a safe, clean, comfortable, and homelike environment for one of three sampled residents (Resident 3). * The baseboards and walls by the baseboards in Resident 3's bathroom (in Room A) were observed in a state of disrepair: the walls and baseboards were unclean, stained, had exposed plaster, holes in some areas, and had peeling paint. The toilet seat was also observed with yellow stains. This failure had the potential to negatively impact the resident's safety, right to a dignified existence, and quality of life. Findings: Review of the written complaint, Family Member 2 reported several concerns with Room A. These included the room's worn-out condition, a non-functional paper towel dispenser in the adjacent bathroom, inadequate lighting, an unpainted white patch on the wall from a previously incomplete repair, the need for room painting, and the view outside the closed curtains which revealed a lack of landscaping and a view of dirt. On 9/1/23 at 1120 hours, an observation of Room A was conducted with the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-09-01 · tag F0776 — isolatedProvide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and medical record review, the facility failed to obtain radiology services for one of three sampled residents (Resident 1). * The facility failed to obtain a chest x-ray for Resident 1 as ordered. This had the potential to result in delayed diagnosis and treatment for Resident 1. Findings: On 8/29/23 at 1505 hours, a telephone interview was conducted with Family Member 1. Family Member 1 stated Resident 1 was admitted at the facility from 2/14 to 2/19/23. Family Member 1 explained Resident 1 had developed an increasingly productive cough but did not receive the scheduled chest x-ray at the facility. Subsequently, Resident 1 was transferred to the acute care hospital after a fall and diagnosed with pneumonia. Family Member 1 expressed the belief that if the facility had addressed the resident's symptoms promptly, he might not have become weak and suffered a fall. Medical record review for Resident 1 was initiated on 8/29/23. Resident 1 was admitted to the facility on [DATE]. Review of Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-09-01 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and medical record review, the facility failed to ensure the medical record for one of three sampled residents (Resident 1) was accurate. The facility failed to ensure Resident 1's Fall Risk Evaluation was completed accurately. This had the potential for the resident's care needs not being met as their medical information was inaccurate. Findings: Medical record review for Resident 1 was initiated on 8/29/23. Resident 1 was admitted to the facility on [DATE]. Review of Resident 1's Fall Risk Evaluation dated 2/14/23 at 2017 hours, showed Resident 1 had one to two falls in the past three months. Review of Resident 1's Change in Condition Evaluation dated 2/18/23 at 1859 hours, showed Resident 1 suffered a fall on 2/18/23, resulting in a left elbow skin tear measuring 1.5 cm, left eyebrow bruising and cuts, and pain level of 8 (on a pain scale of 0 to 10, 0 is no pain and 10 is excruciating pain). Resident 1's responsible party and physician were notified at 1800 hours. However, review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-15 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility document review, the facility failed to ensure one of three sampled residents (Resident 1) was free from the physical abuse when Resident 2 hit Resident 1 with his cane. This resulted in multiple injuries to Resident 1's right arm and shoulder, which had the potential to negatively impact the resident's well-being. Findings: Review of the facility's P&P titled Abuse: Prevention of and Prohibition Against revised January 2021 showed it is the policy of this facility that each resident has the right to be free from abuse, neglect, misappropriation of resident property, and exploitation. Review of SOC 341 Report of Suspected Dependent Adult/Elder Abuse dated 8/12/23, showed Resident 2 hit Resident 1 with his cane after getting into a verbal argument, causing a laceration to Resident 1's right hand. a. Medical record review for Resident 1 was initiated on 8/15/23. Resident 1 was admitted to the facility on [DATE]. Review of Resident 1's MDS dated [DATE], showed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-03 · tag F0552 — isolatedEnsure that residents are fully informed and understand their health status, care and treatments.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and medical record review, the facility failed to notify one of two sampled residents' (Resident 1) representative or responsible party of Resident 1's nephrology (a specialty within the internal medicine field related to kidney care) appointment. This failure had the potential for Resident 1's representative or responsible party of not being involved in resident's plan of care. Findings: Review of the SOC 341 dated 7/18/23, showed Family Member 1 stated Resident 1 was dropped off at a nephrologist's (a medical doctor who specializes in kidney care) office, and she was not aware of the appointment until Resident 1's family member received a call from the nephrologist office. Medical record review for Resident 1 was initiated on 7/28/23. Resident 1 was admitted to the facility on [DATE], and readmitted on [DATE]. Review of Resident 1's History and Physical examination dated 9/27/22, showed Resident 1 had fluctuating capacity to understand and make medical decisions. Further review of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-03 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and medical record review, the facility failed to provide the necessary care and services for one of two sampled residents (Residents 1) to maintain their highest physical well-being. The facility failed to follow the physician's order for a nephrology (a specialty within the internal medicine field related to kidney care) consult for Resident 1. This failure posed the risk for delayed care and necessary interventions to Resident 1. Findings: Medical record review for Resident 1 was initiated on 7/28/23. Resident 1 was admitted to the facility on [DATE], and readmitted on [DATE]. Review of Resident 1's Order Summary Report showed an order dated 12/1/22, to have a nephrology consult. Further review of Resident 1's medical record failed to show documentation Resident 1 was seen by a nephrologist as recommended by the physician. On 8/1/23 at 1528 hours, a concurrent interview and medical record review was conducted with LVN 1. LVN 1 stated any orders for consults/appointments would be…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-11-09 · tag F0803 — failed to meet residents' dietary needs — patternEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, facility P&P review, facility document review, the facility failed to follow the menu for 19 residents who were on a pureed diet. The facility failed to ensure the kitchen staff used the correct scoop size when serving pureed broccoli. This failure had the potential of not following the menu and not meeting the residents' nutritional needs which could lead to nutritional-related health complications. Findings: Review of the facility's P&P titled Menu Planning 2020 showed the menus are planned to meet nutritional needs of residents in accordance with established national guidelines, physician's orders, and to the extent medically possible, in accordance with the most recent recommended dietary allowances of the Food and Nutrition Board of the National Research Council National Academy of Sciences. Review of the facility's document titled Fall Menus for Week 1 Thursday for 9/8, 10/6, 11/3, and 12/1/22, showed the seasoned broccoli would be served with #12 scoop for the pureed diet. Review of the facility's document showing the scoop measurements…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-11-09 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and facility document review, the facility failed to ensure the food safety and sanitation requirements were met. * The facility failed to air dry equipment. * The facility failed to ensure the upper plate domes and bottom plates were free from chip and cracks. * The facility failed to ensure the chlorine strips and pH sanitizer strips were not expired. * The facility failed to ensure Resident 53's food items were not served to Resident 42. These failures had the potential to cause foodborne illnesses in a medically vulnerable resident population who consumed food prepared in the kitchen. Findings: Review of CMS-672 Resident Census and Conditions of Residents completed by the facility dated 11/1/22, showed 160 of 168 residents residing in the facility received food prepared in the kitchen. 1. According to the USDA Food Code 2017, 4-901.11, Equipment and Utensils, Air- Drying Required, items must be allowed to drain and air-dry before being stacked or stored. Stacking wet items…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-11-09 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, facility document review, and facility P&P review, the facility failed to implement their infection control program in accordance with the facility's P&P. * The facility failed to implement their infection control surveillance program for the months of January 2022 through September 2022. The facility conducted surveillance of the resident infections based on whether the residents were prescribed the antimicrobial medications. The facility failed to determine whether the residents who were not prescribed antimicrobial medications met the facility's criteria for infection (utilizing McGeer's Criteria) and thus, failed to include these residents in the facility's infection control surveillance program. This failure posed the risk for not identifying the resident infections and controlling the potential transmission of communicable disease to other residents throughout the facility. * The facility failed to ensure the low air loss mattress (a mattress designed to distribute the patient's body…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-11-09 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and medical record review, the facility failed to ensure care was provided in a manner which promoted respect and dignity for two of 33 final sampled resident (Residents 39 and 526). * Resident 39 had to wait 40 minutes to an hour to have her soiled diaper changed by the facility staff. This had the potential of not maintaining or enhancing the resident's self-esteem and self-worth. * The facility failed to ensure privacy during the delivery of personal care and services by pulling the privacy curtains closed and providing clothing or a cover to prevent exposure of body parts for Resident 526. This failure posed the potential to negatively impact the resident's psychosocial well-being. Findings: 1. On 11/3/22 at 1006 hours, an interview was conducted with Resident 39. Resident 39 described an incident when CNA 8 left her waiting for hours in her soiled diaper which caused her to develop a rash. On 11/4/22 at 1555 hours, a follow-up interview was conducted with Resident 39.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-11-09 · tag F0552 — isolatedEnsure that residents are fully informed and understand their health status, care and treatments.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, medical record review, and facility P&P review, the facility failed to obtain an informed consent (process in which a health care provider educates a patient about the risks, benefits, and alternatives of a given procedure or intervention to obtain agreement or permission for care, treatment, or services) for the psychotropic medications for one of 33 sampled residents (Resident 99). This failure had the potential to compromise the right of the residents or responsible parties (persons designated to make decisions on behalf of the residents) to be fully informed regarding care and treatment to make health care decisions. Findings: Review of the facility's P&P titled Informed Consent dated 4/2013 showed the physician's orders related to the use of psychotherapeutic drug should not be initiated until an informed consent is obtained. Medical record review for Resident 99 was initiated on 11/4/22. Review of the March and June 2022 MDS showed Resident 99 had a BIMS score of 4 (meaning severe impairment of mental status). Review of Resident 99's medication order dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-11-09 · tag F0554 — isolatedAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to ensure the facility's P&P addressing self administration of the medications was implemented for one nonsampled resident (Resident 5). * LVN 11 left Resident 5's oral medications at the resident's bedside unattended and Resident 5 took the oral medications without LVN 11's supervision. However, Resident 5 was not a candidate to safely self-administer the medications. This failure put Resident 5 at risk for unsafe self-administration of the medications. Findings: Review of the facility's P&P titled Preparation and General Guidelines, Medication Administration-General Guidelines dated 2/23/15, showed the residents are allowed to self-administer medications when specifically authorized by attending physician and in accordance with procedures for self-administration of medications. Review of the facility's P&P titled Preparation and General Guidelines, Self-Administration of Medications dated 2/23/15, showed the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-11-09 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and medical record review, the facility failed to provide information on how to formulate an advance directive for four of 33 final sampled residents (Residents 82, 95, 121, and 471). This had the potential for the residents' decision regarding their healthcare and treatment options not being honored. Findings: 1. Medical record review for Resident 471 was initiated on 11/1/22. Resident 471 was admitted to the facility on [DATE]. Review of Resident 471's H&P examination dated 10/23/22, showed Resident 471 had the capacity to understand and make decision. Review of Resident 471's POLST dated 10/22/22, under Section D Information and Signatures, did not show advance directive was discussed with Resident 471. Review of the Social Services Assessment/Evaluation V.2 dated 10/26/22, did not show Resident 471 was provided information on how to formulate an advance directive. Further review of Resident 471's medical record did not show documentation Resident 471 was provided information on how to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-11-09 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and medical record review, the facility failed to protect Resident 526's right to be free from physical abuse by Resident 60. This had the potential for physical abuse to continue for Resident 526. Findings: Medical Record Review for Resident 60 was initiated on 11/1/22. Resident 60 was admitted to the facility on [DATE], and readmitted on [DATE]. Review of the Facility Reported Incident dated 11/1/22, showed Residents 60 and 526 share a room. At 0425 hours, the RN reported Resident 60 climbed into Resident 526's bed and grabbed and shook Resident 526's wrist while Resident 526 was lying in his bed. Review of the facility's P&P for Abuse titled Abuse: Prevention of and Prohibition Against (undated) showed each resident has the right to be free from abuse, neglect, misappropriation of resident property, and exploitation. Abuse is willful infliction of injury, unreasonable confinement, intimidation, or punishment with resulting physical harm, pain, or mental anguish and Willful means the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-11-09 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to ensure accurate assessment and coding of MDS for two of 33 sampled residents (Residents 99 and 144) as evidenced by: * The facility failed to accurately assess Resident 99 when the quarterly assessment dated [DATE], showed Resident 99 did not receive any antipsychotic medication the last seven days. The MAR showed Resident 99 received antipsychotic medication from 6/15/22 through 6/21/22. * The facility failed to accurately code Resident 144's weight loss in the MDS. These failures resulted in inaccurate assessment which could delay appropriate therapy leading to poor resident outcomes. Findings: 1. Review of the facility's P&P titled Comprehensive assessment dated 12/2021 showed it is the policy of this facility to conduct initially and periodically a comprehensive, accurate, standardized reproducible assessment of each resident's functional capacity which are based on the state's specific Resident Assessment instrument…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-11-09 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and medical record review, the facility failed to develop the plans of care to reflect the individual care needs for six of 33 final sampled residents (Resident 98, 99, 123, 138, 140, and 144). * The facility failed to develop a comprehensive person-centered care plan to address Resident 123's indwelling urinary catheter. * The facility failed to develop a comprehensive person-centered care plan to address Resident 140's Trazodone use. * The facility failed to develop a comprehensive person-centered care plan to address Resident 144's refusal of meals and weight loss. * The facility failed to implement bilateral floor mats for Resident 138. * The facility failed to implement bilateral floor mats for Resident 98 to prevent injury if fall occurred, and failed to develop a care plan to address Resident 98's left first toe wound. * The facility failed to have a person centered and individualized care plan developed for Resident 99's uncontrolled crying, yelling out and poor appetite.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-11-09 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and medical record review, the facility failed to ensure the comprehensive plan of care for one of 33 final sampled residents (Resident 95) was revised to reflect the resident's current care needs and interventions. This posed the risk of not providing Resident 95 with individualized and person-centered care. Findings: Medical record review for Resident 95 was initiated on 11/1/22. Resident 95 was readmitted on [DATE]. Review of the Order Summary Report dated 11/8/22, showed the following physician's orders: - dated 9/17/22, to monitor neck area for skin integrity secondary to the use of the soft collar every shift; - dated 9/17/22, to put on the soft collar at all times and may remove during ADL care every shift; - dated 9/17/22, to administer ipratropium-albuterol solution 0.5-2.5 mg/3 ml one dose every four hours as needed for shortness of breath or wheezing; and - dated 10/10/22, to administer oxygen two liters per minute via nasal cannula continuous, may titrate to five liters to keep…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-11-09 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to ensure the necessary care and services provided to meet care needs related to wound assessments and soft neck collar (cervical collar or neck brace, a medical device worn around the neck to help provide stability and support) application for two of 33 final sampled residents (Residents 95 and 98). * Resident 98 was observed with a wound on the tip of his left first toe; however, Resident 98's medical record failed to show documentation the facility conducted an assessment of the wound. This posed the risk for a delay in the identification of a wound and the implementation of treatments and interventions necessary to promote wound healing. * The facility failed to ensure the soft neck collar was applied to Resident 95 as per the physician's order. This posed the potential for poor health outcomes for this resident. Findings: 1. Review of the facility's P&P titled Change of Condition Reporting dated 5/2019…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-11-09 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and medical record review, the facility failed to provide floor mats for three of 33 final sampled residents (Residents 95, 98, and 138) as per the physician's orderd and the plans of care. This failure posed the risk for additional falls and injury to the residents. Findings: 1. On 11/1/22 at 0935 hours, during the initial tour of the facility, Resident 95 was observed in bed with no floor mats in place. Resident 95 stated she had a fall three weeks ago. Resident 95 stated she fell from the bed and hit her head. Resident 95 stated she was transferred to the acute care hospital. Medical record review for Resident 95 was initiated on 11/1/22. Resident 95 was readmitted to the facility on [DATE]. Review of Resident 95's Fall Risk Evaluation dated 9/17/22, showed Resident 95 was at high risk for falls. Review of Resident 95's plan of care showed a care plan problem dated 9/17/22, to address the risk for falls. The interventions included to provide floor mats at bedside. Review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-11-09 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and medical record review, the facility failed to provide the necessary services and care for the use of an indwelling urinary catheter for one of 33 final sampled residents (Resident 123) when there was no documented evidence showing an indication for the indwelling urinary catheter use for Resident 123. This posed the risk for infection related to unnecessary catheter use. Findings: On 11/3/22 at 0850 hours, Resident 123 was observed lying in bed. Resident 123 had an indwelling urinary catheter with the drainage bag hanging on the right side of the bed. Review of Resident 123's medical record was initiated on 11/3/22. Resident 123 was admitted to the facility on [DATE]. Review of the Progress Notes *NEW showed the Laboratory/Radiology Note dated 9/13/22 at 1942 hours, showing Resident 123 had an order to insert an indwelling urinary catheter; the order was noted and carried out. However, there was no documented evidence to show an indication for the use of the indwelling…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-11-09 · tag F0691 — failed to provide colostomy / ostomy care — isolatedProvide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and medical record review, the facility failed to ensure one of 33 final sampled residents (Resident 523) received the appropriate and necessary services for the care of a colostomy bag. * The staff failed to ensure proper care for Resident 523's colostomy bag by pricking a hole in the colostomy bag due to the initial improper application of the colostomy bag to the resident's lumbar region. This failure had the potential to result in leakage of gas and fecal matter and made the resident feel embarrassed and frustrated. Findings: Medical record review for Resident 523 was initiated on 11/1/22. Resident 523 was admitted to the facility on [DATE]. Review of Resident 523's History and Physical examination dated 11/4/22, showed the resident has the capacity to understand and make decisions. Review of Resident 523's Order Summary Report dated 10/31/22, showed an order for colostomy care in the lumbar region every shift; and colostomy appliance change or flange as needed for leakage.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-11-09 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to ensure one of 33 final sampled residents (Resident 144) received the appropriate services to meet their nutritional needs and maintain desirable weight. * The facility failed to notify the physician regarding Resident 144's weight loss and develop a plan to address the resident's weight loss. These failures had the potential for further weight loss and not meeting the nutrition needs for Resident 144. Findings: Review of the facility's P&P titled Nutrition revised 5/19 showed, The nurse will notify physician, family, and/or resident of weight loss/gain with interventions. Review of Resident 144's medical record was initiated on 11/3/22. Resident 144 was admitted on [DATE]. Further review of Resident 144's medical record showed the resident had a weight loss of 15.4 pounds from 5/5/22 to 6/2/22. However, there was no documented evidence the physician was notified regarding the significant weight loss. On11/4/22 at 1104…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-11-09 · tag F0693 — failed to provide proper feeding-tube care — isolatedEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure necessary care and services related to GT were provided for two of 33 final sampled residents (Residents 50 and 138). * The licensed nurse failed to check the GT (a flexible tube surgically inserted into the abdomen to the stomach for feeding and medication administration) placement correctly before medication administration for Resident 138. * The facility failed to ensure Resident 35's head of bed was elevated at 30-45 degrees during GT feeding administration as ordered. These failures had the potential for complication related to GT including aspiration. Findings: 1. Review of the facility's P&P titled Policy/Procedure-Nursing Clinical, Gastrostomy Tube, undated, showed under the Administering Medications through feedings tubes, to check for placement. Medical record review for Resident 138 was initiated on 11/1/22. Resident 138's admission Record showed Resident 138 was admitted to the facility on [DATE], with a diagnosis of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-11-09 · tag F0694 — isolatedProvide for the safe, appropriate administration of IV fluids for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and medical record review, the facility failed to ensure one of 33 final sampled residents (Resident 50) received appropriate care for peripheral IV (intravenous, infusion of substances such as an antibiotic directly into a vein). * Resident 50's IV site was on the left wrist, and Resident 50's left hand was observed swollen while IV fluid was infusing. In addition, the IV site dressing was undated. Furthermore, the IV administration was not documented and the IV monitoring was incomplete. These failures posed the risk for Resident 50 to develop complications related to the use of the peripheral IV catheter. Findings: Review of the facility's P&P titled Continuous Infusion of Medications and Solutions updated 1/2021 showed while in the facility, the nurse will monitor the access device every one to two hours for signs and symptoms of complications. The flow rate and condition of the intravenous catheter site will be documented at least every four to eight hours with consideration given to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-11-09 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review and facility's P&P, the facility failed to provide the necessary treatment to five of 33 final sampled residents (Residents 15, 27, 88, 95, and 521) receiving oxygen therapy and receiving medication through a nebulizer (a device which delivers medicated mist to a person via a mouth piece or a face mask). * The facility failed to change the nebulizer mask and tubing for Residents 15, 27, and 95 as per the facility's P&P. In addition, the facility failed to ensure Resident 95's humidifier bottle was dated. * The facility failed to ensure Residents 15, 95, and 521's oxygen tubing were dated. * The facility failed to change the emptied and expired oxygen humidifier bottle for Resident 88. These failures had the potential to negatively impact the residents' medical conditions. Findings: Review of the facility's P&P titled Oxygen Administration (mask, cannula, catheter) revised 5/2007, under the Instructions for Tubing and Humidifier Changes, showed oxygen tubing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-11-09 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, medical record review, facility document review, and facility P&P review, the facility failed to ensure accurate reconciliation of controlled medications for one sampled resident (Resident 421) and one nonsampled resident (Resident 621). The facility failed to ensure administration of controlled medications for Residents 421 and 621 were accurately documented to ensure accurate reconciliation and to prevent medication administration errors. This posed the risk for diversion of controlled medications and medication administration errors. Findings: Review of the facility's P&P titled Medication storage in the facility dated 2/23/15, showed under the procedures, any discrepancy in controlled substance medication counts is reported to the director of nursing immediately. The director or designee investigates and makes every reasonable effort to reconcile all reported discrepancies. The director of nursing documents irreconcilable discrepancies in a report to the administrator. The medication regimen of residents using medications that have such discrepancies are…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-11-09 · tag F0757 — failed to avoid unnecessary drugs — isolatedEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure one of 33 sampled residents (Resident 99) was free from unnecessary medication when the facility failed to ensure Resident 99's behavior manifested for pseudobulbar affect was being monitored for effectiveness of Nuedexta (medication used to treat pseudobulbar affect) and non-pharmacological approach to care was not implemented for this behavior. This failure had the potential for increased risks associated with medication use that include but are not limited to diarrhea, peripheral edema, and dizziness and may result in poor resident outcome. Findings: Review of Resident 99's medication order dated 2/11/22, showed Nuedexta 20 mg/10 mg by mouth every 12 hours for Pseudobulbar affect manifested by uncontrolled crying. Review of Resident 99's MAR from February to October 2022 showed there was no behavior monitoring for Pseudobulbar affect. During an interview on 11/3/22 at 1435 hours, LVN 7 acknowledged she had not been monitoring the uncontrolled crying and had not implemented non-pharmacological approach to care for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-11-09 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review, and facility's P&P review, the facility failed to ensure two of 33 final sampled residents (Residents 99 and 140) were free from unnecessary psychotropic medications when: * The facility failed to ensure Resident 99's Seroquel was used to treat a specific diagnosed and documented condition. * The facility failed to document the behaviors and implement non-pharmacological approach for yelling out behavior prior to Resident 99's Seroquel being ordered. * The facility failed to monitor the behaviors specific to Resident 99's Seroquel and mirtazapine use. * The facility failed to monitor adverse consequences for Resident 99's psychotropic medications. * The facility failed to monitor the behaviors specific to the use of trazadone and side effects of trazadone for Resident 140. These failures had the potential for the residents to receive unnecessary medications and not effectively evaluate the effectiveness of the psychotropic medications. Findings: 1. Review of the facility's P&P…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-11-09 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and medical record review, the facility failed to ensure the medication error rate was below 5%. The facility's medication error rate was 14.29%. Three of four licensed nurses (LVNs 10, 12, and 14) had performed the medication errors during the medication administration observation. * LVN 12 failed to properly administer the medication via the GT (a flexible tube surgically inserted into the abdomen to the stomach for feeding and medication administration) to Resident 138. * LVN 14 failed to properly administer the eye drops to Resident 67. * LVN 10 failed to properly administer insulin to Resident 65. These failures had the potential to negatively affect the residents' health. Findings: 1. Review of the facility's P&P titled Policy/Procedure-Nursing Clinical, Gastrostomy Tube undated, showed under the Administering Medications through Feedings Tubes section, never mix medications. Mixing medications can cause them to interact in a way that will result in a clogged tube.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-11-09 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and facility P&P review, the facility failed to store the drugs and biologicals in a safe manner. * Two expired bottles of Aspirin tablets (medication used to reduce fever and to relieve mild to moderate pain) were observed in Medication room [ROOM NUMBER]. * One open bottle of Antacid tablets extra strength (medicine that counteracts (neutralize the acid in stomach to relieve indigestion and heartburn) with no open date was found in Medication Cart 2 at Nursing Station 4. * One open tube of Medi-Honey (An ointment used to treat wounds) with no open date was observed in the Main Treatment Cart. * Multiple open medication containers with no open date were found in Nursing Station 3's medication cart. These failures had the potential for unsafe administration of medications. Findings: Review of the facility's P&P titled Medication storage in the facility dated 2/23/15, showed under the procedures section, M. outdated, contaminated, or deteriorated medications and those in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-11-09 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and medical record review, the facility failed to ensure the medical record was accurate for two of 33 final sampled residents (Residents 57 and 99). * Resident 99's Weekly Nursing Summaries showed no antipsychotic medications were used; however, Resident 99 received Seroquel (antipsychotic medication) in September and October 2022. * The facility failed to ensure the wound care's MD progress notes were included in Resident 57's medical record. These failures had the potential for the residents' care needs not being met as the medical information was inaccurate, incomplete, and not readily available. Findings: 1. Medical record review for Resident 99 was initiated on 11/1/22. Resident 99 was admitted to the facility on [DATE]. Review of Resident 99's Weekly Nursing Summary dated 9/27/22 and 10/18/22, showed Resident 99 did not take antipsychotic medication. However, Review of Resident 99's Medication Administration Record for September and October 2022 showed Resident 99 received Seroquel 25…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-11-09 · tag F0908 — failed to keep essential equipment working — isolatedKeep all essential equipment working safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to ensure the freezer compartment inside the resident's refrigerator was free of ice buildup. This had the potential for the refrigerator not being maintained in safe operating condition. Findings: Review of the owner's manual for Upright Reach-Ins Bottom Mounted Condensing Unit (undated), under the Operation, showed the unit is preset to defrost every five to six hours with a duration of 45 minutes or less depending on the evaporator coil temperature. Changing the preset outside of the default range will result in cooling issues and advanced component failure. On 11/1/22 at 0800 hours, an inspection of the freezer in the kitchen was conducted with the DSS. The bottom area of the freezer compartment was observed with a build-up of ice. The DSS verified the above findings. On 11/2/22 at 1215 hours, an interview and concurrent product manual and facility document review was conducted with the Maintenance Director and DSS present. The Maintenance Director stated he cleaned the outside of freezer but did not clean the inside of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · B2026-01-14 · tag F0645 — patternPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to ensure the PASRR (Preadmission Screening and Resident Review) screening was accurately completed for one of five final sampled residents (Resident 12) reviewed for PASRR. * Resident 12's PASRR Level 1 screening was not updated to include the serious mental illness diagnosis. This failure had the potential of not providing the resident to be screened for mental illness or intellectual disabilities with additional resources if needed.Findings: Review of the facility's P&P titled Resident Assessment - PASRR dated 12/2021 showed it is the policy of this facility to ensure that each resident is properly screened using the PASRR specified by the State. A PASRR shall be completed on every resident upon admission. Based upon the assessment, the facility will ensure proper referral to appropriate state agencies for the provision of specialized services to residents with intellectual disability or related condition or serious mental…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2025-10-22 · tag F0657 — failed to keep the care plan current — patternDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to ensure the comprehensive plan of care for one of eight sampled residents (Resident 4) was revised to reflect the resident's current care needs and interventions. * The facility failed to ensure Resident 4's plan of care for swallowing problem was reviewed and revised to address Resident 4's difficulty in swallowing the medication and coughing with sips of water. This failure posed the risk of not providing appropriate, consistent, and individualized care to the resident.Findings: Review of the facility's P&P titled Change of Condition revised 5/2019 showed to document the resident change of condition and response in eInteract Change of Condition and in the nursing progress notes, and update resident care plan, as indicated. Closed medical record review for Resident 4 was initiated on [DATE]. Resident 4 was admitted to the facility on [DATE], and expired on [DATE]. Review of Resident 4's H&P examination dated [DATE], showed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2025-07-25 · tag F0554 — patternAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and the facility P&P review, the facility failed to ensure one of four sampled residents (Resident 3) was assessed to determine if it was safe for the resident to self-administer the medications. * Resident 3 was observed with a medication cup filled with multiple medications at the bedside table. Resident 3 had no assessment, physician's order, and/or care plan problem addressing the self-administration of the medications. This failure had the potential for Resident 3 to administer medications inaccurately.Findings: Review of the facility's P&P titled Self-Administration of Medications (undated) showed the following:a. Residents will be informed that they have a right to self-administer drugs upon admission;b. if a resident requests to self-administer drugs the IDT will determine if the practice is safe before the resident may exercise this right;c. the IDT will determine who is responsible for the storage of the drugs and documentation of the administration of drugs, as well as…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2025-02-14 · tag F0641 — patternEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and medical record review, the facility failed to ensure the MDS was coded accurately for two of three final sampled residents (Residents 25 and 87) reviewed for nutrition. * The facility failed to ensure the MDS was coded accurately when Resident 25 had a weight loss of more than 5% in a month. * Resident 87's MDS was inaccurately coded to reflect the resident's weight gain. These failures had the potential for the residents to not receive individualized plans of care to address their individual care needs and inaccurate data for quality measures. Findings: 1. Medical record review for the Resident 25 was initiated on 2/11/25. Resident 25 was admitted to the facility on [DATE], and readmitted on [DATE]. Review of Resident 25's admission MDS dated [DATE], showed Resident 25's weight as 153 lbs. Review of Resident 25's Weights and Vitals Summary dated 2/13/25, showed the following weights: - on 11/23/24, a weight of 156.6 lbs; - on 11/25/24, a weight of 153 lbs; - on 12/1/24, a weight of 147.4…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2025-02-14 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review and facility P&P review, the facility failed to provide the necessary care and services to attain or maintain the highest practicable well-being for one of four final sampled residents (Resident 47) reviewed for accidents. * Resident 47's post fall neurological evaluation was missing the hourly neurological assessments after the resident had an unwitnessed fall on 1/18/25. This failure had the potential for a delay in providing care to the resident. Findings: Review of the facility's P&P titled Neurological Evaluation revised 3/28/23, showed a neurological assessment will be done every 15 minutes for one hour, then every 30 minutes for four hours, then every hour for two hours, and then every shift for 72 hours. Medical record review for Resident 47 was initiated on 2/11/25. Resident 47 was readmitted to the facility on [DATE]. Review of Resident 47's Nursing Note dated 1/18/25 at 2010 hours, showed at 2005 hours, Resident 47 had an unwitnessed fall and was found on the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2024-09-06 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review and facility P&P review, the facility failed to develop a plan of care to reflect the individual care needs for one of six sampled residents (Resident 3). * The facility failed to develop a care plan problem to address Resident 3's refusal of taking medications. This posed the risk of not providing appropriate, consistent, and individualized care to the resident. Findings: Review of the facility's P&P titled Comprehensive Resident Centered Care Plan revised 1/2021 showed it is the policy of this facility that the interdisciplinary team shall develop and implement a comprehensive person - centered care plan for each resident, consistent with the resident rights, that includes measurable objectives and timeframes to meet resident's medical, nursing, and mental and psychosocial needs that are identified in the comprehensive assessment. A baseline care plan shall be developed within 48 hours of admission. A comprehensive care plan is developed within 7 days of completion of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2024-09-06 · tag F0836 — patternEnsure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and facility P&P review, the facility failed to comply with the State law when two staff (CNAs 2 and 6) were not wearing their name badges while on duty. This failure had the potential to place the residents at risk to be cared for by unidentified persons. Findings: According to Title 22, Article 5, Administration, §72501 (h), showed the licensee shall ensure that all employees serving patients, or the public shall wear name and title badges unless contraindicated. Review of the facility's P&P titled Identification Badges revised 4/2004 showed all employees must wear identification badges. Further review of the policy showed all personnel are required to wear identification tags/badges during their work shifts. On 9/4/24 at 1310 hours, a concurrent observation and interview was conducted with CNA 2. CNA 2 was observed wearing a visitor sticker badge. CNA 2 verified he was not wearing his employee name badge and stated it was important to wear it so the residents would know who he was. On 9/5/24 at 1312 hours, a concurrent observation and interview…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Part of a chain
This home belongs to THE ENSIGN GROUP — 342 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 2 of 5 | 3.2 | -1.2 vs chain |
| Health inspection | 2 of 5 | 2.8 | -0.8 vs chain |
| Staffing | 3 of 5 | 2.7 | +0.3 vs chain |
| Quality measures | 4 of 5 | 4.4 | -0.4 vs chain |
The other 341 homes this chain runs (chain average 3.2★, per CMS)
Showing 40 of 341; lowest-rated first.
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| BURNAM, SOON | Individual | MANAGING CONTROL - GOVERNING BODY; CORPORATE OFFICER | since 01/30/2006 |
| HARRISON, MICHAEL | Individual | MANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 04/24/2017 |
| NASSIR, JOSEPH | Individual | MANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 07/07/2025 |
| WILLITS, ADAM | Individual | CORPORATE DIRECTOR | since 04/29/2019 |
| KEETCH, CHAD | Individual | CORPORATE OFFICER | since 03/01/2011 |
| TWOMAGNETS LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | since 09/01/2003 |
| PORT, BARRY | Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | since 07/07/2025 |
| ENSIGN SERVICES INC | Organization | ADP OF THE SNF | since 09/01/2003 |
| HUNTINGTON BEACH CONVALESCENT HOSPITAL ASSET LLC | Organization | ADP OF THE SNF | since 09/01/2003 |
| STANDARD BEARER HEALTHCARE OP, LP | Organization | ADP OF THE SNF | since 09/01/2003 |
| THE ENSIGN GROUP INC | Organization | ADP OF THE SNF | since 09/01/2003 |
CMS files one row per role, so the 16 rows in the source record cover these 11 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.
5 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $2.7M paid to related parties — landlords or management companies under common ownership — equal to about 12% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in CA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the California Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 555249. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-01-14, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.