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Grossmont Post Acute Care

8787 Center Drive, La Mesa, CA 91942 · For profit - Corporation · 90 certified beds · (619) 460-4444 Medicare & Medicaid certified

Call the home — (619) 460-4444 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0600) — cited Aug 20241 actual-harm citation$11,466 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • a strong health-inspection score (4/5) — the hardest rating to game (though it’s ranked within its own state, not nationally)
  • a high payroll-based staffing rating (4/5)
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0600), cited Aug 2024
  • it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has 1 actual-harm citation
  • a high number of inspection citations overall (34) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $11,466 in federal fines (most recent 2024-08-01)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

4/5
CMS overall
4 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 4 of 5
StaffingFrom payroll records (PBJ) 4 of 5
Quality measuresSelf-reported by the facility 4 of 5

Location & what’s nearby

Hospital
★★★★ 4/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
5565 Grossmont Center Dr · (619) 466-0056 · Call to confirm hours
Pharmacy
5565 Grossmont Center Dr · (619) 462-2400 · Call to confirm hours
Grocery
5495 Grossmont Center Dr · (619) 466-0105 · Call to confirm hours
Park
9001 Wakarusa St · (619) 667-1300 · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 4 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 4 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 3 to 5 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating5★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased3.1%10.2%15.4%better
Long-stay residents who lose too much weight3.2%4.0%5.4%better
Long-stay residents with a catheter left in their bladder0.0%0.8%0.9%better
Long-stay residents with a urinary tract infection0.0%1.2%2.0%better
Long-stay residents with depressive symptoms0.0%7.3%6.5%check this — see note marked star below the table
Long-stay residents who were physically restrained0.0%0.4%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury7.9%1.6%3.3%worse than state — see note marked double-dagger below the table
Long-stay residents on antianxiety or hypnotic medication15.6%13.7%18.9%better
Long-stay residents with pressure ulcers0.0%4.3%4.7%check this — see note marked star below the table
Long-stay residents with worsening bladder/bowel control19.6%10.2%21.2%typical
Long-stay residents who got an antipsychotic medication — see the note below the table13.3%12.0%17.1%better
Short-stay residents who newly got an antipsychotic medication0.5%1.5%1.4%better
Short-stay residents given the seasonal flu vaccine100.0%93.2%79.4%better
Short-stay residents rehospitalized after admission26.9%23.0%22.6%worse
Short-stay residents with an outpatient ER visit13.4%11.2%12.0%worse

* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

62.2% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 443 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

62.2%U.S. median 51.5%
Got home and stayed home
11.8%U.S. median 10.7%
Went back to hospital
66.7%U.S. median 56.6%
Met the expected recovery
1.41U.S. median 0.31
Therapy hours / resident / day
0.62hours / resident / day
Physical therapy
0.65hours / resident / day
Occupational therapy
0.14hours / resident / day
Speech therapy

Met the expected recovery: 66.7% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 117 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 1.41 therapist hours per resident per day in 2026Q1 — more than 99% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 28% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF62.2%CMS range 58.0–65.451.5%Oct 2022–Sep 2024better than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF11.8%CMS range 9.6–15.010.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge66.7%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge74.4%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge63.2%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge90.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened1.3%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization7.1%CMS range 4.8–10.47.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.021.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

1.07
RN hours/ resident / day
1.15
LPN hours/ resident / day
2.54
Aide hours/ resident / day
4.76
Total nurse hours/ resident / day
0.96
RN hoursweekends
48.7%
Total nursing turnover
35.0%
RN turnover

How full it usually is: this home is certified for 90 beds and averages 90.7 residents a day — about 101% occupied, or roughly -1 beds typically open. It runs essentially full — expect a waiting list. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.76 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 1.07 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.54 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 4.19 hrs/resident/day on weekends vs 4.99 on weekdays — 16% thinner on weekends. RN hours go from 1.11 to 0.96 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 49% is about the same as the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

6
deficiencies at the latest standard inspection (2025-06-20)
9
at the previous standard inspection (2023-07-27)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

34 citations, most serious first. The 11 most serious are shown; the remaining 23 are one tap away and print in full.

  • Actual harm · G2024-08-01 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one resident (Resident 1), who was cognitively impaired and dependent on staff for care, was free from abuse when certified nursing assistant (CNA) 2 called the resident an ass then smacked the side of his head with an open hand while telling the resident, That's for hitting me last week. As a result, Resident 1 became agitated and attempted to hit staff back. In addition, Resident 1 had seemed guarded following the incident, per staff interview. This deficient practice had the potential to cause Resident 1 to experience fear, humiliation, and emotional distress. Findings: A review of Resident 1's admission Record, dated 7/26/24, indicated the resident was admitted to the facility on [DATE] with diagnoses to include Parkinsonism (condition characterized by balance issues and tremors), unspecified psychosis (thoughts not based in reality), and dementia (condition characterized by impaired memory and judgement) with behavioral…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-14 · tag F0694 — isolated
    Provide for the safe, appropriate administration of IV fluids for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure a peripherally inserted central catheter (PICC, a long, thin and flexible tube [catheter] that is inserted into a vein in the upper arm for medication administration) was measured weekly for one of two residents reviewed (Resident 1).This failure resulted in Resident 1 returning to the hospital with chest pain, removal of the PICC, and replacement with another catheter to complete medication administration. Findings:A consumer complaint was filed with the California Department of Public Health regarding Resident 1's catheter. The complaint alleged the catheter had moved out of the original position and posed a risk to Resident 1's health.According to an undated Face Sheet, Resident 1 was admitted to the facility on [DATE] with diagnoses to include an infection in the bone.An interview was conducted with Licensed Nurse (LN) 1 on 5/14/26 at 2:30 P.M. LN 1 stated a PICC line was for intravenous (IV, within a vein) medications, and only…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-04 · tag F0776 — isolated
    Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to obtain a chest x-ray (an image of the chest that shows lung problems) as ordered for one of two sampled residents (1). As a result, there was an increased risk of Resident 1 to receive a delay in care or incorrect treatment. Findings: Per the facility's Face Sheet, Resident 1 was admitted to the facility on [DATE] with diagnoses to include Chronic Obstructive Pulmonary Disease (a lung disease which causes difficulty breathing), heart failure, bronchitis (lung infection), emphysema (a long disease which causes difficulty breathing), solitary pulmonary nodule (a growth in a lung), and discharged to an acute care hospital on 1/25/26. Per the facility's Progress Notes, on 1/24/26 at 8:34 A.M., Resident 1 had a Change in Condition involving shortness of breath (the feeling of not getting enough air), and Medical Doctor (MD) 3 ordered a chest x-ray for Resident 1. Per the facility's Order Summary Report, dated 1/25/26, there was an order for a chest xray on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-11-18 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure necessary care monitoring, and interdisciplinary (IDT) coordination to prevent respiratory depression (hypoxia and loss of consciousness) and excessive sedation, when administrating multiple central nervous system (CNS) depressant medications (mirtazapine a medication for depression/mood, oxycodone a strong pain-relieving medicine, and alprazolam a medication for anxiety) for one of three sampled residents (Resident 1).This had the potential for Resident 1 to experience a significant decline in respiratory status from hypoxia.Findings:A review of Resident 1's admission Record indicated, Resident 1 was admitted to the facility on [DATE] with diagnoses which included history of Chronic Obstructive Pulmonary Disease (COPD- a chronic lung disease causing difficulty in breathing) and was transferred to a higher level of care on 3/18/23 related to lethargy (drowsiness) and respiratory distress (shortness of breath [SOB], low oxygen levels (below 90%),…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-06-20 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2. Resident 1 was admitted to the facility on [DATE], with diagnosis including bone cancer, per the admission Record. A review of Resident 1's clinical record using the Electronic Medical record system on 6/18/25 could not locate a POLST. On 6/19/25 at 8:49 A.M., the Medical Records Director found the physical POLST. The POLST was signed and dated by the MD, but the Signature of Patient or Legally Recognized Decision maker had the printed name of Resident 1's grandson. In the area for his signature was the word verbal with a date of 4/4/25. There was no signature of the person getting a verbal consent and no indication that they had attempted to get a signature from anyone since that date. A review of the facility's policy and procedure titled ADVANCED DIRECTIVE undated, indicated, .Social Services offers the resident/family or responsible agent written information, in a manner easily understood by the resident or resident representative, regarding the right to accept refused medical or surgical treatment and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-20 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — the official record, unedited, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review the facility did not develop a care plan for a pacemaker (implanted device that regulates your heartbeat) for one of 18 sampled residents (34). As a result, the facility staff would not know if the pacemaker was malfunctioning. Finding: Resident 34 was admitted to the facility on [DATE], with diagnosis including atrial flutter, (abnormal heart rhythm where the heart's upper chambers (atria) beat too quickly), and a pacemaker. Resident 34's clinical record was reviewed on 6/20/25. There was no care plan or any documentation referring to Resident 34's pacemaker settings. The only information found related to the pacemaker was a History and Physical dated 5/11/25, that included permanent pacer model l310 .implanted 9/11/18. There was no information to indicate when Resident 34 was to have the pacemaker evaluated with an appointment with cardiology and no documentation of the pacemakers settings.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-20 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews, and record reviews, the facility failed to follow physician-ordered oxygen therapy and ensure safe care practices for one of 18 sampled residents (Resident 286). This deficient practice placed all residents with respiratory disorders at risk for receiving unsafe care due to staff performing duties they were not trained or authorized to do. Cross-Reference F726 Findings: According to the National Institutes of Health (2018) .Long-term oxygen therapy (LTOT) has beneficial effects on survival in patients with chronic obstructive pulmonary disease (COPD) and severe hypoxemia [low oxygen] at rest . A review of Resident 286's admission Record indicated Resident 286 was admitted to the facility on [DATE] with diagnoses which included a history of chronic (6 months or more of an illness) respiratory distress (difficulty breathing or unable to breathe properly) with hypoxia (low oxygen). A record review of Resident 286's minimum data set (MDS- a federally mandated resident assessment…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-20 · tag F0694 — isolated
    Provide for the safe, appropriate administration of IV fluids for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to label (name, date, time, and dose) an intravenous fluid (IVF: hydration therapy given through the vein) therapy and discarding the IVF according to their policies and procedures for one of 18 sampled residents (Resident 275). In addition, the IVF bag and tubing was moved in next to a different resident's bedside and was left uncapped (open to infection). This deficient practice placed all residents receiving IVF and/or IV medications at risk for infection, medication errors, and unsafe care due to improper handling and storage of IVF. Findings: On 6/17/25 at 8:26 A.M., an observation and interview was conducted in Resident 275's room. Resident 275's roommate (Resident 285) stated Resident 275 was still in the dining room being assisted for breakfast. An IVF fluid (without remaining fluid) was hanging on an IV pole that was unlabeled with an uncapped IV tubing in Resident 275's room. A review of Resident 275's admission Record indicated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-06-20 · tag F0726 — failed to have competent, trained nursing staff — isolated
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews, and record reviews, the facility failed to ensure that certified nursing assistants (CNA) followed safe and appropriate procedures when providing oxygen administration to one of 18 sampled residents (Resident 286). This deficient practice placed all residents with respiratory disorders at risk for receiving unsafe care and potential harm due to nursing staff performing tasks they were not trained or allowed to do. Cross-Reference F684 Findings: A review of Resident 286's admission Record indicated Resident 286 was admitted to the facility on [DATE] with diagnoses which included a history of chronic (6 months or more of an illness) respiratory distress (difficulty breathing or unable to breathe properly) with hypoxia (low oxygen). A record review of Resident 286's minimum data set (MDS - a federally mandated resident assessment tool) dated 6/2/25 indicated, a Brief Interview for Mental Status (BIMS- developed by reviewing the resident's status during the prior seven-day period)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-20 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to document: 1. The disposition of a discharged resident from the facility for one of three residents (Resident 73), reviewed for closed records; and 2. Every two hours, the lint removal in the dryer's maintenance log within the facility's laundry room, reviewed for infection control. These failures resulted Resident 73's location not being known to the reader after discharge and laundry staff being unable to verify when the dryer lint was last removed. Findings: Resident 73 was admitted to the facility on [DATE], with diagnoses which included posthemorrhagic anemia, (a sudden blood loss which leads to low red blood cell count), according to the facility's admission Record. According to the physician's order, dated 3/11/25, .Admit to (name of agency) Hospice (end of life care), for end stage cardiac (heart) disease . According to the nursing progress notes, dated 3/22/25 at 8:29 A.M., Licensed Nurse 11 (LN 11) documented Resident 73, passed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-01 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement one resident's (Resident 1) written care plans related to behavior as evidenced by angry outbursts after the resident hit a staff member during care. As a result of this deficient practice, Resident 1's behavior was not documented in the resident's clinical record and it was not reported to the physician as indicated in the resident's written care plans. This had the potential for the resident's behavior to go unmanaged. Findings: A review of Resident 1's admission Record, dated 7/26/24, indicated the resident was admitted to the facility on [DATE] with diagnoses to include Parkinsonism (condition characterized by balance issues and tremors), unspecified psychosis (thoughts not based in reality), and dementia (condition characterized by impaired memory and judgement) with behavioral disturbance. A review of Resident 1's written behavior care plan for angry outbursts and the potential to physically harm self and staff, dated 4/27/22,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
Show the remaining 23 citations
  • Potential for harm · Dcited before2024-05-03 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, the facility failed to follow their own policy when Resident 1 was transferred from bed to wheelchair without the use of a gait belt (assistance safety device). This failure resulted in Resident 1 ' s injury of chipped fracture to his right tibia (shin bone). Findings. A review of the Facility ' s undated admission Record indicated, Resident 1 was admitted on [DATE] with diagnoses that included Repeated Falls, Cognitive Communication Deficit and Retention of Urine Unspecified. An interview on 4/23/24 at 10:55 A.M., with Certified Nursing Assistant (CNA) 1 was conducted. CNA 1 stated she was supposed to be watching lights and provide assistance to residents when needed. CNA 1 stated if a resident wants to be left alone, CNA 1 will leave them alone but would be watching from a distance. A phone interview on 4/29/24 at 4:13 P.M., with CNA 2 was conducted. CNA 2 stated, she worked with Resident 1 that night of 3/15/24. CNA 2 stated at around 5:45 A.M., she asked Resident 1 if…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2023-07-27 · tag F0800 — widespread
    Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and record reviews the facility failed to ensure effective dietetic systems related to food and nutrition services were executed according to facility policy and standards of practice when: 1. A resident's (Resident 6), nutrition care plan was not carried out, and experienced unintentional weight loss. 2. Kitchen staff were not trained in day-to-day food safety and sanitation practices. 3. Residents' meals were not served at palatable temperatures according to policy. 4. Expired foods, dirty dishes, and dirty equipment were found in the kitchen. 5. Kitchen equipment was not maintained for proper operation. These deficient practices led to a resident to experience unintentional weight loss, and exposed 81 residents to unsafe and unsanitary food practices, which may have further compromised their nutrition status. Cross reference F656, F692, F802, F804, F812, and F908 Findings: According to the Federal FDA Food Code section 2-103.11, titled Person in Charge (PIC), .The PERSON IN CHARGE shall ensure that .(H) EMPLOYEES are using proper methods to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2023-07-27 · tag F0802 — failed to prepare enough nourishing food — widespread
    Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure kitchen staff received the competencies and training needed to perform their job duties when: 1. A [NAME] could describe the cool down process for cooked foods, and 2. A Diet Aide could not describe the correct temperatures of the three-compartment sink for manual dish washing These failures placed residents at risk of cross contamination and acquiring food-borne illnesses. Findings: 1. During an interview on 7/24/23 at 9:40 A.M. with [NAME] (CK 1) and the Director of Dietary (DD), CK 1 stated there was no cool down process for foods, but only for meats. CK 1 stated if they cooled meats to serve later, they would cool it for a couple of hours, label it, date it then place it in the refrigerator. CK 1 further stated it had been a while since he received training on the cool down process. The DD acknowledged CK 1 did not correctly verbalize the cool down process for cooked foods. According to the 2022 Federal FDA Food Code, section 3-501.14 titled Cooling, .Time/temperature control for safety foods are…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-07-27 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure food safety and sanitation practices were met in the kitchen according to standard of practice when: 1. A tray with fourteen small glasses of milk and four glasses of juice each dated 7/14/23, were on the shelf for use in the walk-in refrigerator. 2. The kitchen's clean dish storage area had dirty serving utensils and food items stored on them. 3. The ceiling vent was full of grayish-black dust. 4. The facility did not use a cool down process for ambient temperature prepared foods. 5. An ice cream freezer door gasket had dark brown and black stains and was not clean. These failures exposed residents' to contaminated food and unsanitary practices, which had the potential to place them at risk of developing a foodborne illness. Findings: 1. During an initial kitchen tour on 7/24/23 at 8:50 A.M. conducted with the facility's Director of Dietary (DD) and Lead [NAME] (LCK), inside the walk-in refrigerator there was a tray with twelve small 4 ounce glasses of milk covered with plastic wrap on top and other…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-07-27 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure a Minimum Data Set (MDS, an assessment tool) was accurately coded for one of 18 residents (Resident 59) reviewed for accurate MDS. This failure had the potential for Resident 59 to receive inappropriate care due to inaccurate diagnosis. Findings: A review of Resident 59's admission Record indicated Resident 59 was admitted to the facility on [DATE] with diagnoses to include Benign Prostatic Hypertrophy (BPH, also called enlarged prostate). During a reconciliation of Resident 59' medication administration record and Resident 59's physician order on 7/26/23 at 9:53 A.M., Resident 59 was diagnosed with BPH. Resident 59's hospital records prior to admission to the facility did not indicate diagnosis of BPH. During a concurrent interview and record review on 7/26/23 at 10:50 A.M., with the minimum data set nurse (MDSN), the MDSN reviewed Resident 59's MDS dated [DATE] section I-1400. The MDSN stated Resident 59 was coded incorrectly with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-07-27 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record reviews, the facility failed to ensure the nutrition care plan was implemented for one of 18 residents reviewed for care plans. (Resident 6) This failure resulted in Resident 6 not receiving foods listed in the care plan, which may have led to the resident's continued gradual weight loss. Cross reference F692, F800 Findings: Resident 6 was admitted to the facility on [DATE] with a diagnosis of Dysphagia, Oropharyngeal Phase (swallowing problem occurring in the mouth and/or throat) according to the admission Record. A review of Resident 6's Minimum Data Set (MDS-tool that measures health status), dated 6/10/23 indicated a Brief Interview of Mental Status (BIMS) score of 15, cognitively intact. During a dining room observation on 7/24/23 at 1:00 P.M., Resident 6 was having lunch. Resident 6 was observed eating the soup and stated he did not want the rest of the meal. Resident 6 requested a strawberry yogurt from staff. An interview was conducted on 7/25/23, at 10:31…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-07-27 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure adequate nutrition was provided for one of two sampled residents with severe weight loss in less than one month. (Resident 6) This failure had the potential to result in Resident 6's further unintentional and unplanned weight loss. Cross reference F656, F800 Findings: During a review of professional reference titled, Practice Paper of the American Dietetic Association, dated 2010, indicated , . In older adults, a 5% or more unplanned weight loss in 30 days often results in protein-energy undernutrition as critical lean body mass is lost . that may trigger sarcopenia [a condition characterized by loss of skeletal muscle mass and function] and functional decline [a loss of independence in self-care capabilities and deterioration in mobility and in activities of daily living]. (Practice Paper of the American Dietetic Association: Individualized Nutrition Approaches for Older Adults in Health Care Communities, October 2010 Journal of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-07-27 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on Interview and Record Review, the facility failed to accurately record medications given for one of one resident reviewed for IV medication administration. This failure had the potential for harm, leading to missed or additional medication being given. Findings: The admission Summary for Resident 217 indicated that the Resident was admitted on [DATE], with health problems that included: urinary tract infection (UTI). The Physician admitting orders included: Zosyn (an antibiotic) 3.375 grams , via IV (given through a soft flexible tube inserted in a vein), four times a day for nephrolithiasis (kidney stones) with UTI until 7/29/23. The physician order included administration times of 1 A.M., 7 A.M., 1 P.M. and 7 P.M. On 7/26/23, at 11:19 A.M. a concurrent record review and interview was held with the Director of Staff Development (DSD), the Director of Nursing (DON) and the Infection Preventionist Nurse (IP). The e-MAR (the electronic health record for Medication Administration Record) was reviewed, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-07-27 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to implement their Infection Prevention Program, when: 1. A Certified Nursing Assistant (CNA 3) did not disinfect the vital signs machine between each resident use. 2. The Business Office Manager (BOM) did not perform hand hygiene when delivering meal trays to the residents. This failure had the potential to spread infections between residents. Findings: 1. On 7/25/23 at 2:58 P.M.,an observation was conducted with CNA 3. CNA 3 went to residents' room and took the vital signs of the two residents. CNA 3 then exited the first room and went to another resident's room without sanitizing the vital sign machine. On 7/25/23 at 3:01 P.M., an interview was conducted with CNA 3. CNA 3 stated she had nine residents and had already took their vital signs. CNA 3 stated the process was the vital sign machine should be sanitized between each resident use. CNA 3 stated she did not wipe the vital sign machine after taking each resident's vital signs. CNA 3 stated she should have sanitized after each use to prevent infection and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-07-27 · tag F0908 — failed to keep essential equipment working — isolated
    Keep all essential equipment working safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and document reviews, the facility failed to ensure essential kitchen equipment and vents were maintained and operational according to standards of practice and facility policy. This deficient practice had the potential to negatively affect the temperature of hot and cold foods and expose clean dishes to contaminants from a dirty ceiling vent, which could have led to foodborne illness in 81 residents. During the initial kitchen tour on 7/24/23 at 10:16 A.M. with the Registered Dietitian (RD) and the Dietary of Dietary (DD), a cord connected to the tray line steam table was observed hanging out of the socket. The RD and the DD stated the cord should not be exposed because it may cause damage and it was a safety risk. There was a large air vent with black and gray dirt and lint contaminants observed blowing air directly above a clean dish drying rack. The RD and DD further acknowledged the dirty vent above the clean dish rack and stated it should be clean. During a kitchen observation and interview with the DD on 7/24/23 at 11:45 P.M., there was an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-07-11 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to treat with dignity, one of two residents (162) reviewed for resident rights. This failure had the potential to affect Resident 162's physical, mental, emotional and psychosocial well-being. Findings: Resident 162 was admitted to the facility on [DATE], with a diagnoses of cellulitis (bacterial infection of the skin) on her lower legs and difficulty walking per the facility's admission Record. On 7/8/19, a record review was conducted for Resident 162. Resident 162's BIMS (a cognitive assessment) was 15, indicating she was cognitively intact. On 7/8/19 at 9 A.M., an interview with Resident 162 was conducted. Resident 162 stated that she did not want CNA 4 to take care of her. Resident 162 stated CNA 4 did not help her when something was poking her in the back, making her uncomfortable. Resident 162 stated CNA 4 did not move her from the wheelchair to the bed, when she requested it. Resident 162 stated two days later she informed an unknown…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-07-11 · tag F0607 — failed to have anti-abuse policies — isolated
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement the facility's procedures for investigating potential abuse for one of one resident (162) reviewed. This failure had the potential for resident abuse to not be reported and investigated. Findings: Resident 162 was admitted to the facility on [DATE], with a diagnoses of cellulitis (bacterial infection of the skin) on her lower legs and difficulty walking per the facility's admission Record. On 7/8/19, a record review was conducted for Resident 162. Resident 162's BIMS (a cognitive assessment) was 15, indicating she was cognitively intact. On 7/8/19 at 9 A.M., an interview with Resident 162 was conducted. Resident 162 stated that she did not want CNA 4 to take care of her. Resident 162 stated CNA 4 did not help her when something was poking her in the back, making her uncomfortable. Resident 162 stated CNA 4 did not move her from the wheelchair to the bed, when she requested it. Resident 162 stated two days later, she informed an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-07-11 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure care plan interventions were developed and implemented for two of 18 residents (364, 362) reviewed for care plans when: 1. A care plan for hearing aids was not developed for Resident 364. 2. A care plan related to swallow precautions was not implemented for Resident 362. Findings: 1. Resident 364 was admitted to the facility on [DATE] with diagnoses which included unspecified hearing loss, bilateral (reduced hearing in both ears) per the facility's admission Record. An observation was conducted on 7/8/19 at 4:43 P.M. Resident 364 was sitting in a wheelchair outside of her room. Resident 364 was not wearing hearing aids. A concurrent observation and interview was conducted on 7/9/19 at 2:39 P.M. with Resident 364. Resident 364 was sitting in a wheelchair in her room. A visitor was seated on the opposite side of the overbed table in front of Resident 364. Resident 364 stated she could not hear very well. Resident 364 was not wearing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-07-11 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to update a resident's care plan to reflect their current condition for one of three residents (56) reviewed for the Bowel and Bladder Program. This failure had the potential to result in Resident 56 receiving inappropriate care for toileting. Findings: Resident 56 was admitted to the facility on [DATE] with a diagnosis of back pain related to a compression fracture (the collapsing of bone tissue in a back bone) per the facility's admission Record. On 7/8/19 a review of Resident 56's MDS (an assessment tool), dated 6/23/19, was conducted. Her BIMS (a cognitive assessment tool) score was 15, indicating Resident 56 was mentally alert and aware. On 7/8/19 at 3:51 P.M., an interview with Resident 56 was conducted. Resident 56 stated she was always continent (able to control bowel and bladder) and never has an accident. She stated she did require assistance to walk to the restroom. On 7/9/19 at 1:27 P.M., an interview with CNA 1 was conducted.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-07-11 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure professional standards of quality were met when neurological examinations (an assessment for level of consciousness, pupil reaction, vital signs, sensory and motor responses for early indication of a head injury) were not conducted for one of five residents (48) reviewed for falls. As a result, there was the potential for Resident 48 to have an undetected, untreated head injury. Findings: Resident 48 was admitted to the facility on [DATE], with diagnoses which included difficulty walking, per the facility's admission Record. On 7/8/19, Resident 48's medical record was reviewed. Per the facility's progress notes, dated 7/3/19 at 3:52 P.M., titled Change of Condition, .Patient was lying in the middle of the room on the floor, in front of his wheelchair.M.D. made aware. Orders received to initiate neurological (neurological) checks x (for) 72 hours and monitor vital signs. The clinical record did not include evidence that a 72-hour neurological…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-07-11 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide scheduled and requested showers for one of one resident (162) reviewed for ADL. This failure had the potential to affect Resident 162's self-image and confidence. Findings: Resident 162 was admitted to the facility on [DATE] with diagnoses of cellulitis (bacterial infection of the skin) on her lower legs and difficulty walking per the facility's admission Record. On 7/8/19 Resident 162's clinical record was reviewed. Resident 162's BIMS (a cognitive assessment), dated 7/5/19, score was 15, indicating Resident 162 was mentally alert and aware. On 7/8/19 at 4:41 P.M., an interview with Resident 162 was conducted. Resident 162 stated she had received only one shower since she was admitted 11 days ago. Resident 162 stated she was told she was only scheduled for showers on Saturdays, and could not have a shower unless she was scheduled. On 7/10/19 at 3:40 P.M., a joint interview and record review was conducted with the DSD. A review of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-07-11 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure a physician's order related to the use of an arm sling was followed for one of four residents (362) reviewed for rehabilitation. This failure had the potential to affect Resident 362's comfort and physical well-being. Findings: Resident 362 was admitted to the facility on [DATE] with diagnoses which included hemiplegia (paralysis of one side of the body) and hemiparesis (slight paralysis or weakness on one side of the body) following cerebral infarction (also known as a stroke - damage to tissues in the brain due to loss of oxygen to the area), per the facility's admission Record. A clinical record review of Resident 362 was conducted. The physician's order dated 7/3/19 indicated, Left arm sling when OOB (out of bed) and not on for rehab (rehabilitation therapy) . An observation was conducted on 7/8/19 at 9:10 A.M. Resident 362 was sitting in a wheelchair outside of her room. Resident 362 was not wearing an arm sling. An…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-07-11 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to accurately assess two of five residents (7, 362), reviewed for falls. These failures had the potential to place Residents 7 and 362 at a higher risk for falls and/or injuries. Findings: 1. Resident 7 was admitted to the facility on [DATE] with diagnoses of respiratory failure with hypoxia (inability to get enough oxygen) and weakness per the facility's admission Record. A review of Resident 7's MDS (assessment tool) dated 4/10/19 was conducted. Resident 7's BIMS (a cognitive assessment) score was 3, indicating Resident 7 had difficulty being alert and aware. On 7/8/19 at 8:27 A.M., an interview was conducted with Resident 7. Resident 7 stated he could not remember if he had a fall in the facility. On 7/9/19 at 8:40 A.M., a review of Resident 7's medical record was conducted. Resident 7's fall risk evaluation, dated 4/3/19, indicated a score of 13, identifying the resident at a high risk for falls, based on the facility's fall risk…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-07-11 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement incontinence (loss of bowel and/or bladder control) interventions for one of three residents (163) reviewed for the facility's Bowel and Bladder Incontinence Program. This failure had the potential to result in Resident 163 not improving his bowel and bladder continence (control of bowel and/or bladder). Findings: Resident 163 was admitted to the facility on [DATE] with diagnoses of difficulty walking and Type 2 Diabetes (condition which effects the body's ability to control blood sugar) per the facility's admission Record. On 7/8/19 a review of Resident 163's MDS (assessment tool) dated 7/2/19 was conducted. Resident 163's BIMS (a cognitive assessment) score was 10, which indicated he was moderately alert and aware. On 7/8/2019 at 10:30 A.M., an interview was conducted with Resident 163. Resident 163 stated sometimes it took a long time to receive care when he needed toileting or needed a soiled brief changed. He stated that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-07-11 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure O2 was administered per physician's order for one of one residents (52), reviewed for oxygen therapy. This failure had the potential to affect the health and well-being of Resident 52. Findings: Resident 52 was admitted to the facility on [DATE] with diagnoses which included systolic congestive heart failure (weakness of the heart that leads to a buildup of fluid in the lungs) per the facility's admission Record. An observation was conducted on 7/11/19 at 9:12 A.M. Resident 52 was sitting in a wheelchair in his room. Resident 52 wore a nasal cannula (NC; device used to deliver supplemental oxygen or increased air flow to an individual in need of respiratory help). The O2 was set and delivered at four (4) L/min (liter per minute - flow rate). A concurrent observation and interview was conducted on 7/11/19 at 10:15 A.M. with LN 11. Resident 52 wore a NC. The O2 was set and delivered at 4 L/min. LN 11 stated Resident 52 was supposed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-07-11 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure pain was appropriately managed and assessed for two of six residents (39) (63), reviewed for pain management. These failures had the potential to affect the physical and psychosocial well-being of Residents 39 and 63. Findings: 1. Resident 39 was admitted to the facility on [DATE] with a diagnosis of cerebral infarction (stroke - damage to tissues in the brain due to loss of oxygen to the area) per the facility's admission Record. On 7/8/19 a record of MDS (an assessment tool) dated 6/13/19 was conducted. Resident 39's BIMS (a cognitive assessment) score of 13, indicated Resident 39 was mentally alert and aware. On 7/8/19 at 9:40 A.M., an interview was conducted with Resident 39. Resident 39 stated she had pain in her right leg on some nights, caused by muscle spasms. Resident 39 stated, sometimes her pain was 8 out of 10 on the pain scale (0 being no pain, 10 indicated extreme pain). Resident 39 stated she was given Tylenol for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-07-11 · tag F0812 — failed to store, cook, and serve food safely — isolated
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to remove expired milk that was stored for resident consumption. This failure had the potential to affect the quality of foods containing milk, prepared for residents who consumed food from the kitchen. Findings: A concurrent interview and inspection of the facility's kitchen walk-in refrigerator was conducted on 7/8/19 at 7:58 A.M. with the DSS. Four one-gallon containers of milk were stored on the refrigerator shelf. One container was opened with approximately one quarter of milk remaining in the container. Each gallon container had a best by date of 7/6/19. The DSS stated the facility had just received the milk on 7/8/19, and did not know why the best by dates were 7/6/19. The DSS acknowledged that the milk was outdated and should not have been in the refrigerator. An interview was conducted on 7/11/19 at 3:50 P.M. with the DON. The DON acknowledged that the four one-gallon containers of milk with best by dates of 7/6/19 were expired, and should not have been accepted upon delivery or stored in the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-07-11 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure infection control practices were followed when: 1. An RNA did not perform hand hygiene before and after resident contact during meal service for four of 11 residents. 2. A CNA did not perform hand hygiene after removing dirty gloves. 3. A CNA served a resident's meal tray in an unsanitary manner. These failures had the potential to spread infection among residents, staff, and visitors. Findings: 1. On 7/8/19 at 12:39 P.M., a meal service observation was conducted in the resident dining room. RNA 23 was observed touching the shoulder and clothing of a female resident, seated at table one while applying a food drape. RNA 23 then went to another female resident at the same table and began unwrapping a straw, placing it in her juice and removing food covers from the second resident's food tray. On 7/8/19 at 12:42 P.M., RNA 23 was observed getting a tray and bringing it to a male resident seated at table two, without washing or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$11,466 in federal fines across 1 penalty.

  • $11,466 — penalty dated 2024-08-01

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to THE ENSIGN GROUP — 342 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 4 of 53.2+0.8 vs chain
Health inspection 4 of 52.8+1.2 vs chain
Staffing 4 of 52.7+1.3 vs chain
Quality measures 4 of 54.4-0.4 vs chain
The other 341 homes this chain runs (chain average 3.2★, per CMS)
1 of 5Aspen Health And WellnessOverland Park, KS 1 of 5Bennett Hills Rehabilitation and Care CenterGooding, ID 1 of 5Broadway By The SeaLong Beach, CA 1 of 5Chatsworth Park Health Care CenterChatsworth, CA 1 of 5Clarion Wellness and Rehabilitation CenterClarion, IA 1 of 5Colonial Manor of RandolphRandolph, NE 1 of 5Durango Health And RehabilitationDurango, CO 1 of 5Fort Dodge Health and RehabilitationFort Dodge, IA 1 of 5Greater Southside Health and RehabilitationDes Moines, IA 1 of 5Hearthstone Health And RehabilitationSparks, NV 1 of 5Heritage Gardens Rehabilitation and HealthcareCarrollton, TX 1 of 5Hillcrest Health Care CenterHawarden, IA 1 of 5Lake Village Nursing And Rehabilitation CenterLewisville, TX 1 of 5Lakeside Rehabilitation and Care CenterCoeur d'Alene, ID 1 of 5Legend Oaks Healthcare And Rehabilitation - NorthAustin, TX 1 of 5Legend Oaks Healthcare And Rehabilitation - WaxahaWaxahachie, TX 1 of 5Legend Oaks Healthcare and Rehabilitation - Fort WKeller, TX 1 of 5Madera Post Acute CenterEl Monte, CA 1 of 5Medallion Post Acute RehabilitationColorado Springs, CO 1 of 5Mesquite Post Acute CareLubbock, TX 1 of 5Millbrook Healthcare and Rehabilitation CenterLancaster, TX 1 of 5Misty Willow Healthcare and Rehabilitation CenterHouston, TX 1 of 5New Orange HillsOrange, CA 1 of 5Northeast Rehabilitation and Healthcare CenterSan Antonio, TX 1 of 5Northgate PlazaIrving, TX 1 of 5Oak View Health And RehabilitationConway, SC 1 of 5Oakwood Care And RehabilitationLakewood, CO 1 of 5Omaha Nursing and Rehabilitation CenterOmaha, NE 1 of 5Onion Creek Nursing and Rehabilitation CenterAustin, TX 1 of 5Park Manor Bee CaveBee Cave, TX 1 of 5Pelican Pointe Health And Rehabilitation CenterWindsor, CO 1 of 5Premier Care Center For Palm SpringsPalm Springs, CA 1 of 5Provo Rehabilitation and NursingProvo, UT 1 of 5Rock Canyon Respiratory And Rehabilitation CenterPueblo, CO 1 of 5Rosewood Rehabilitation CenterReno, NV 1 of 5San Marcos Rehabilitation and Healthcare CenterSan Marcos, TX 1 of 5Sonterra Health CenterSan Antonio, TX 1 of 5SouthlandNorwalk, CA 1 of 5Southland Rehabilitation And Healthcare CenterLufkin, TX 1 of 5Spencer Post Acute Rehabilitation CenterSpencer, IA

Showing 40 of 341; lowest-rated first.

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleSince
FAHID, AMIRIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 05/28/2019
OH, KATHERINEIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 12/01/2014
BURNAM, SOONIndividualCORPORATE OFFICERsince 09/10/2014
KEETCH, CHADIndividualCORPORATE OFFICERsince 03/01/2011
WILLITS, ADAMIndividualCORPORATE OFFICERsince 09/01/2017
PORT, BARRYIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 08/22/2025
ENSIGN SERVICES INCOrganizationADP OF THE SNFsince 09/10/2014
RAINBOW INVESTMENT COMPANYOrganizationADP OF THE SNFsince 12/01/2014

CMS files one row per role, so the 12 rows in the source record cover these 8 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$18.3M
Net patient revenuemost recent cost report
+15.0%
Operating marginrevenue minus expenses
$1.8M
Related-party expense11% of expenses
Who pays — share of resident-days
Medicaid 19%Medicare 21%Other / private 60%

This home reported $1.8M paid to related parties — landlords or management companies under common ownership — equal to about 11% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$547per resident / day
operating cost
$16,622per month
≈ monthly operating cost
$643per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in CA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the California Medicaid page.

Typical monthly cost in California
$12,167/mo
Nursing home (semi-private)
$15,178/mo
Nursing home (private)
$7,000/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 055632. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-06-20, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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