Shoreline Healthcare Center
4029 East Anaheim Street, Long Beach, CA 90804 · For profit - Corporation · 75 certified beds · (562) 494-4421 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- it has an abuse, neglect, or exploitation citation (F0600), cited Apr 2025
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has 3 actual-harm citations
- a high number of inspection citations overall (63) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $41,629 in federal fines (most recent 2025-04-18)
- its facility-reported quality-measure score sits well above its independent inspection score
- its independent health-inspection rating is low (2/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 2 of 5 |
| StaffingFrom payroll records (PBJ) | 3 of 5 |
| Quality measuresSelf-reported by the facility | 5 of 5 |
Worth a closer look. This home's quality-measure rating runs 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 5 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
| Short-stay residentsrehab / post-hospital | 4 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 4 to 2 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 4.4% | 10.2% | 15.4% | better |
| Long-stay residents who lose too much weight | 3.5% | 4.0% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.0% | 0.8% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 0.0% | 1.2% | 2.0% | better |
| Long-stay residents with depressive symptoms | 0.7% | 7.3% | 6.5% | better |
| Long-stay residents who were physically restrained | 0.0% | 0.4% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 0.0% | 1.6% | 3.3% | check this* — see note marked star below the table |
| Long-stay residents whose ability to walk worsened | 4.6% | 9.8% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 7.1% | 13.7% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 92.9% | 98.2% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 3.0% | 4.3% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 13.3% | 10.2% | 21.2% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 10.8% | 12.0% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 1.6% | 1.5% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 95.6% | 93.2% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 20.4% | 23.0% | 22.6% | typical |
| Short-stay residents with an outpatient ER visit | 16.1% | 11.2% | 12.0% | worse |
| Long-stay hospitalizations per 1,000 resident days | 2.10 | 2.25 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 2.34 | 1.57 | 1.80 | worse |
* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
49.6% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 99 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 71.4% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 49 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.79 therapist hours per resident per day in 2026Q1 — more than 94% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 28% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 49.6%CMS range 38.5–59.8 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 10.0%CMS range 5.6–14.1 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 71.4% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 71.4% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 71.4% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 99.2% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 91.5% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 92.6% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 0.8% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 9.4%CMS range 5.9–14.7 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.55 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 75 beds and averages 63.8 residents a day — about 85% occupied, or roughly 11 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.28 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.45 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.41 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.50 hrs/resident/day on weekends vs 4.61 on weekdays — 24% thinner on weekends — a notable drop. RN hours go from 0.53 to 0.26 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 51% is about the same as the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
63 citations, most serious first. The 13 most serious are shown; the remaining 50 are one tap away and print in full.
- Actual harm · G2025-04-18 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to: 1.Ensure one out of six sampled residents (Resident 2) was free from mental abuse (the use of verbal or nonverbal conduct which causes or has the potential to cause the resident to experience humiliation, intimidation, fear, shame, agitation, or degradation). 2.Implement the facility Policy and Procedure (P&P) titled Abuse: Prevention of and Prohibition Against revised 12/2023, that indicated each resident had the right to be free of abuse. The P/P indicated the facility was to ensure the health and safety of each resident with regards to visitors, such as family members, friends, or other individuals subject to the resident's right to deny or withdraw consent at any time and to reasonable clinical and safety restrictions, by allowing Resident 2's alleged abuser, Family Member 4 (FM 4) access to Resident 2, when FM 4 came into the facility, and Resident 2's room and tried to force Resident 2 to talk to him (FM 4). As a result, Resident 2…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2025-04-18 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure the resident who had a suspected deep tissue pressure injury (SDTI, suspected pressure injury where damage is occurring beneath the skin, but the surface skin may still appear intact. It's characterized by a purple or maroon localized area of discolored skin or a blood-filled blister due to damage to underlying soft tissues from pressure) to a right heel and left heel blister did not progress to unstageable (actual pressure injury covered by slough [(pale yellow, thick, tissue with fiber) and/or eschar [a piece of dead tissue that is cast off from the surface of the skin] pressure injury for one of 16 sampled residents (Resident 35). The facility failed to: 1. Ensure Resident 35's right heel SDTI did not decline to an unstageable pressure injury2. 2. Monitored and documented the presence of a left heel SDTI upon Resident 35's admission. 3. Documented weekly left heel SDTI wound assessments in Resident 35's medical record. 4. Referred…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2025-04-18 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide services to improve or maintain range of motion ([ROM] full movement potential of a joint) and mobility (ability to move) for three of five sampled residents (Resident 40, 4, and 34) with ROM and mobility concerns by failing to: 1. Provide Resident 40 with a Physical Therapy ([PT] profession aimed in the restoration, maintenance, and promotion of optimal physical function) screening or evaluation in accordance with the PT Job Description when the facility identified Resident 40's decline in ability to perform sit-to-stand (ability to come to a standing position from sitting) transfers on 10/4/2024. 2. Provide Resident 40 with interventions to improve the ability to perform sit-to-stand transfers on 10/4/2024 in accordance with facility's policy and procedure (P&P) for Quality of Care titled, ROM and Contracture (a stiffening/shortening at any joint that reduces the joint's range of motion) Prevention. 3. Provide Resident 40 with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-06-25 · tag F0550 — failed to protect resident dignity and rights — patternHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents were treated with dignity and respect for two of five sampled residents (Resident 82 and Resident 46) as evidenced by:A. Failing to ensure Resident 82 was dressed in the resident's own clothing appropriate to the time of day and consistent with the resident's preferences instead of hospital gowns.B. Failing to ensure staff spoke to Resident 46 in a respectful manner.These failures had the potential to negatively affect Resident 82 and 46's sense of dignity, autonomy (the ability to make your own choices and control your own actions), and psychosocial well being. Findings: A. During a review of Resident 82's admission Record (Face Sheet-page of the chart that contains a summary of basic information about the resident), the admission Record (Face Sheet) indicated Resident 82 was admitted to the facility on [DATE] with diagnoses including morbid obesity (an extreme level of excess body fat that poses severe, life-threatening…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-06-25 · tag F0688 — failed to keep residents mobile / prevent decline — patternProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide services to improve or maintain range of motion ([ROM] full movement potential of a joint) and mobility (ability to move) for two of four sampled residents (Resident 2 and 5) with limited ROM and mobility (ability to move) concerns. a. For Resident 5, the facility failed to:1. Objectively measure Resident 5's ROM in both arms during the Occupational Therapy ([OT] profession aimed to increase or maintain a person's capability of participating in everyday life activities [occupations]) Evaluations, dated 5/6/2025 and 11/11/2025.2. Provide passive range of motion ([PROM] movement of a joint through the range of motion with no effort from person) exercises and apply splints (material used to restrict, protect, or immobilize a part of the body to support function, assist and/or increase range of motion) to both of Resident 5's hands, elbows, knees, and ankles from 8/20/2025 to 9/4/2025 after Resident 5's discharge from Physical Therapy…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-06-25 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to:1.Administer polyethylene glycol (laxative to relieve constipation) correctly to one of four sampled residents (Resident 30).2.Administer pregabalin (medication used to treat nerve pain) to one of one sampled residents (Resident 6) and did not notify the physician or clarify administration on 5/20/2026, 5/31/2026, 6/4/2026, and 6/20/2026. This deficient practice had the potential to result in increased risk of constipation for Resident 30 and unrelieved pain for Resident 6.Findings: a. During a review of Resident 30's admission Record, the admission Record indicated Resident 30 was initially admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses including metabolic encephalopathy (any damage or disease that affects the brain), chronic obstructive pulmonary disease (COPD-a chronic lung disease causing difficulty in breathing), and heart failure. During a review of Resident 30's History and Physical (H&P), dated 4/8/2026,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-06-25 · tag F0803 — failed to meet residents' dietary needs — patternEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure the standardized recipes for lunch menu were followed on 6/22/2026 by failing to:1.Ensure nine residents on pureed diet (foods that do not require chewing and are easily swallowed. All food should be smooth and pureed to the consistency of pudding) received corn texture in form that meet their needs and in accordance with international Dysphagia Diet Initiative (IDDSI-a framework made up of levels and describes food textures and drink thickness) Level Four (pureed foods and extremely thick drinks) when the texture of the pureed corn was dry, lumpy, not smooth and had pieces of corn present requiring chewing before swallowing.2.Follow the food production recipe for eight residents on the soft and bite size diet (food particle are soft and chopped into 1/2 inch pieces) who received minced (ground) texture meat and pureed potato instead of Salisbury steak and boiled potato chopped into bite size pieces 1/2 inch per diet order.These deficient practices had the potential to result in meal dissatisfaction,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-06-25 · tag F0804 — failed to serve food at safe, palatable temperature — patternEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure that food was prepared by methods that conserved flavor and served at appetizing temperatures for 64 out of 67 residents who received food from kitchen and for Resident 4 who complained that food was cold and Resident 6 who complained food texture was chewy not palatable.This deficient practice had the potential to result in meal dissatisfaction, decreased food intake and placed residents at risk for unplanned weight loss. Findings: During initial facility tour on 6/22/2026 at 8:30AM, complaints about the temperatures and texture of food were identified. Complaints about the flavor and temperature of food were also discussed during resident council meeting on 6/23/2026 at 2:36PM During an observation in the kitchen on 6/22/2026 at 10:15AM at the request of resident family member, the dietary supervisor (DS) was warming up a bowl of oatmeal for a resident. During a concurrent observation and interview with DS on 6/22/2026 at 10:15AM,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-06-25 · tag F0806 — failed to honor food preferences — patternEnsure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure 2 of 24 sampled residents were served the food preference listed on the lunch tray cards (a printed sheet that includes resident diet order, preferences and dislikes) when:1.Resident 43 food preferences were not honored when corn was served during lunch, despite corn being listed as a dislike on resident's lunch tray card.2.Resident 8 whose diet order indicated vegan (a person whose diet does not include animal products) received whole milk and dairy ice cream for lunch on 6/22/2026)These deficient practices had the potential to result in decreased meal satisfaction, decreased caloric intake, and negatively affect nutritional status of residents whose food preferences were not honored for lunch.Findings: 1.A review of Resident 43's Face sheet (admission record) indicated the resident was admitted to the facility on [DATE], with diagnoses that included Chronic Obstructive Pulmonary Disease (COPD) (is a progressive, inflammatory lung…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-06-25 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure safe and sanitary food storage and food preparation practices in the kitchen when:1.One juice machine dispenser nozzle was dirty with dried red color residue.2.One reach in freezer (a commercial upright standing refrigeration unit with standard front door allows staff to quickly grab, store or organize items on shelving.) bottom shelf was dirty with food debris.3.The (Robot Coupe) Food processor bowl was wet, not air dried and not clean after they were washed, there was water inside the bowl and food stains stuck on the lid. One blender jar was not maintained clean. The base of the blender jar was covered with a gel seal. The seal was torn and not smooth to clean and sanitize.These deficient practices had the potential to result in harmful bacteria growth, compromised food quality and cross contamination (transfer of harmful bacteria from one place to another) that could lead to food borne illness (infectious organisms or their toxins are the most common cause of food poising symptoms may include…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-06-25 · tag F0842 — failed to keep accurate, complete medical records — patternSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain accurate and complete medical records for two of four sampled residents (Resident 3 and 5) with limited range of motion ([ROM] full movement potential of a joint) and mobility (ability to move) concerns and failed to develop and implement a policy and procedure for medical record accuracy. a. For Resident 3, the facility failed to:1. Accurately document Resident 3's inability to perform sit-to-stand transfers and ambulation for 10 feet (unit of measure) during multiple dates from 4/2026 to 6/2026.2. Document Resident 3's sitting tolerance in the wheelchair during Physical Therapy ([PT] profession aimed in restoration, maintenance, and promotion of optimal physical function) Treatment sessions prior to discharge from PT services on 6/25/2026. b. For Resident 5, the facility failed to accurately document Resident 5's inability to perform sit-to-stand transfers and ambulation for 10 feet during multiple dates from 4/2026 to 6/2026.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-06-25 · tag F0628 — isolatedProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide a written bed hold notice upon transfer for one of one sampled residents (Resident 68). This deficient practice had the potential to result in the resident or responsible party not knowing their rights and not being able to return to the facility.Findings: During a review of Resident 68's admission Record, the admission Record indicated Resident 68 was initially admitted to the facility on [DATE] with diagnoses including leukemia (illness that affects blood cells) and fractures (break) of the left humerus (long bone in upper arm), maxilla (bone that forms the upper jaw), and ribs. The admission Record indicated Resident 68 was transferred to a general acute care hospital (GACH) on 4/10/2026. During a review of Resident 68's History and Physical (H&P), dated 4/10/2026, the H&P indicated Resident 68 did not have the capacity to understand and make decisions. During a review of Resident 68's Minimum Data Set (MDS - a resident assessment tool),…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-06-25 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the licensed nursing staff failed to meet professional standards and clarify the doctor's orders and plan of care for one of five sample residents (Resident 30). This deficient practice placed Resident 30 at risk for experiencing unmanaged pain. Findings During a review of Resident 30's admission Record, the admission Record indicated Resident 30 was originally admitted to the facility on [DATE] and was readmitted to the facility on [DATE] with diagnoses including pain in left knee, unilateral (limited to only one side of the body) osteoarthritis (a progressive disorder of the joints, caused by a gradual loss of cartilage) in right knee, and Systemic Inflammatory Response Syndrome (SIRS, is a widespread severe inflammatory response triggered by a major stressor such as severe infection, trauma, burns, or lack of blood flow (ischemia) of non-infectious origin with acute organ dysfunction (life-threatening medical emergency where one or more organs can no longer…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
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- Potential for harm · Dcited before2026-06-25 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to address the following for one of five sampled residents (Resident 3): 1. Failed to ensure Resident 3's foley catheter (f/c: a hollow tube inserted into the bladder to drain or collect urine) urine output was monitored and documented.2. Failed to implement Resident 3's care plan for monitoring R for edema (swelling caused by excess fluid trapped in the body's tissues) and urine output. These deficient practices placed Resident 3 at risk for complications related to unmanaged fluid balance. Findings During a review of Resident 3's admission Record, the admission Record indicated Resident 3 was originally admitted to the facility on [DATE] and was readmitted to the facility on [DATE] with diagnoses including congestive heart failure (CHF, a heart disorder which causes the heart to not pump the blood efficiently, sometimes resulting in leg swelling), cellulitis (a skin infection that causes swelling and redness) of left and right lower limb, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-06-25 · tag F0693 — failed to provide proper feeding-tube care — isolatedEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure one of one sampled resident (Resident 61) was positioned above 30 degrees while enteral feeding (G-tube - the delivery of nutrients through a feeding tube directly into the stomach, duodenum, or jejunum) was being delivered.This failure had the potential to place the resident at risk for aspiration (accidental breathing of food, liquid, or stomach contents to the airway and lungs).Findings:During an observation on 6/22/2026 at 3:12 p.m., Resident 61 was lying in bed supine, halfway down the bed. The resident's head was against the back rest of the bed with the neck bent forward.During an interview on 6/22/2026 at 3:20 p.m. with Certified Nurse Assistant (CNA) 4, CNA 4 stated, Resident 61 was lying lower than what she should be when the tube feeding was running. CNA 4 stated when the resident needs to be repositioned, the tube feeding (medical device used to provide liquid nourishment, fluids, and medications by bypassing oral intake) should be turned off.During a concurrent observation and interview on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-06-25 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to implement non-pharmacological interventions for one of one sampled resident (Resident) 26 prior to administering pain medication.This failure had the potential to place the resident at risk for the increased use of unnecessary medications.Findings:During an interview and record review on 6/24/2026 at 10:14 a.m. with Licensed Vocational Nurse (LVN) 2, Medication Administration Report (MAR), for month of June was reviewed. The MAR indicated that no non-pharmacological interventions were implemented for the entire month of June for Resident 26. Licensed Vocational Nurse (LVN) 2 stated there should be documentation of non-pharmacological interventions before giving the medication because we need to make sure we are not giving unnecessary medications.During an interview and record review on 6/25/2026 at 9:50 a.m. with Licensed Vocational Nurse (LVN) 4, the MAR and Progress Notes for month of June were reviewed. The MAR and Progress Notes indicated that no non-pharmacological interventions were implemented for the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-06-25 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to ensure one of 24 sampled residents (Resident 9) dialysis subclavical (anatomical structure situated directly beneath the clavicle (collarbone) port was covered. This deficient practice had the potential to delay or lack of identifying complications (such as pain, infection, accidental trauma, and dislodgement) of the dialysis access site and could lead to a delay provision of dialysis treatment. Findings During an observation on 6/23/2026 at 8:34 a.m., Resident 9's right dialysis port, located beneath the collarbone, was noted to be exposed with tape residue present. During a review of Resident 9's admission Record, the admission Record indicated Resident 9 was originally admitted to the facility on [DATE] and was readmitted to the facility on [DATE] with diagnoses including dialysis (a treatment to cleanse the blood of wastes and extra fluids artificially through a machine when the kidney(s) have failed), dementia (a progressive state of decline in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-25 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility staff failed to implement its policy and procedure (P&P) titled, Infection Prevention and Control Program: Infection Prevention-Foley Catheter and Central Lines revised 12/2024, for one out of 24 sampled residents (Resident 9) by failing to ensure staff took off the non-sterile gloves (everyday disposable gloves that are clean and safe for general use, but have not undergone special treatments to kill all microorganisms) prior to putting on sterile gloves to apply a clean dressing on Resident 9's dialysis (a treatment to cleanse the blood of wastes and extra fluids artificially through a machine when the kidney(s) have failed) subclavical part of the body situated directly beneath the collarbone) port (surgically created site that allows blood to safely flow through a dialysis machine for filtering) This deficient practice had the potential to transmit infectious microorganisms and increase the risk of infection for the residents.Findings:During a review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-06-13 · tag F0627 — isolatedEnsure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure one of three sampled residents (Resident 1) was admitted back to the facility after Resident 5 was evaluated and cleared by the General Acute Care hospital (GACH) to return to the facility on 6/5/2026.These deficient practices resulted in a delayed admission from the GACH back to the facility from 6/5/2026 to 6/12/2026 and had the potential to cause psychosocial harm top Resident 1.Findings:During review of Resident 1's admission Record, the admission Record indicated Resident 1 was admitted to the facility on [DATE] and readmitted to the facility on [DATE]. Resident 1 with diagnoses of but not limited to acute respiratory failure, chronic obstructive pulmonary disease (COPD-a chronic lung disease causing difficulty in breathing), muscle weakness and type 2 diabetes mellitus (DM-a disorder characterized by difficulty in blood sugar control and poor wound healing).During a review of Resident 1's Minimum Data Set (MDS-a resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-04-27 · tag F0557 — isolatedHonor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure Certified Nursing Assistant (CNA 1) documented Resident 1's refusal to allow belongings to be inventoried for one of three sampled residents (Resident 1). This failure resulted in the facility being unable to determine the contents of Resident 1's backpack, including the amount of cash Resident 1 later reported missing.Findings:During a review of Resident 1's admission Record (Face Sheet), the Face Sheet indicated Resident 1 was admitted to the facility on [DATE]. Resident 1 had diagnoses including chronic obstructive pulmonary disease ([COPD] a chronic lung disease causing difficulty in breathing) with acute exacerbation (sudden worsening of breathing symptoms), left lower limb cellulitis (a skin infection that causes swelling and redness), and muscle weakness (reduced muscle strength). During a review of Resident 1's History and Physical (H&P), dated 4/14/2026, the H&P indicated Resident 1 was able to make her own medical…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-02-17 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure a safe and unobstructed egress and flooding of water from under the exit door for four of four sampled residents (Resident's 1, 3, 6 and 7) when staff positioned Resident 1's bed partially blocking the exit door and when heavy rain allowed water to enter through the exit door, creating an unsafe exit route. This deficient practice had the potential to impede the safe evacuation for Residents 1, 3, 6, and 7 during an emergency and placed residents, staff and visitors to slip and fall from the water on the floor. Findings:a. During a review of Resident 1's admission Record (Face Sheet), the Face Sheet indicated Resident 1 was admitted to the facility on [DATE] with diagnosis including displaced transverse fracture (when a bone is broken horizontally into two pieces, and the pieces have separated) of the right patella (kneecap). During a review of Resident 1's Minimum Data Set ([MDS] a resident assessment tool) dated 2/3/2026, the MDS…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-17 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide a quality living environment for one of the four sampled residents (Resident 1) when Resident 1 was placed in a bed in front of a flood-prone exit door. This deficient practice resulted in Resident 1's clothing becoming wet and had the potential for unnecessary damage to her clothing, which could cause emotional distress to Resident 1. Findings:During a review of Resident 1's admission Record (Face Sheet), the Face Sheet indicated Resident 1 was admitted to the facility on [DATE] with diagnoses including displaced transverse fracture (when a bone is broken horizontally into two pieces, and the pieces have separated) of the right patella (kneecap).During a review of Resident 1's Minimum Data Set ([MDS] a resident assessment tool) dated 2/3/2026, the MDS indicated Resident 1's cognition (the ability to think and reason) was moderately impaired and required supervision or touch assistance (helper provides verbal cues and/or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-02 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide toileting hygiene care after a bowel movement for one of three sampled residents (Resident 25). This failure had the potential to result in Resident 25 developing further skin breakdown. Findings: During a review of Resident 25's admission record, the admission record indicated Resident 25 was initially admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses including acute respiratory failure (diffculty or inability to breath), pressure ulcer (localized, pressure-related damage to the skin and/or underlying tissue usually over a bony prominence) Stage 3 (Full-thickness loss of skin. Dead and black tissue may be visible) of right buttock, and neuromuscular dysfunction of bladder (condition where the nerves controlling bladder function are damaged, leading to impaired bladder muscle coordination resulting in difficulty urinating or incontinence). During a review of Resident 25's History and Physical (H&P), dated 3/24/2025, the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-04-18 · tag F0550 — failed to protect resident dignity and rights — patternHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure the protection and promotion of Resident Rights for one of six sampled residents (Resident 21) by not covering Resident 21's genital area and failing to close the privacy curtain during care. This failure had the potential to result in residents not being treated with dignity and respect, not receiving care in a manner that promotes quality of life. During a review of Resident 21's admission Record, the admission Record indicated the facility readmitted Resident 21 on 9/12/2024 with diagnoses including hemiplegia (a condition where one side of the body is completely paralyzed) and hemiparesis (a condition involves a weaker, less severe form of paralysis one side of the body) following cerebral infarction (an ischemic stroke) affecting right dominant side and cognitive communication deficit (someone has trouble communicating because they're struggling with thinking skills that are important for understanding and using language). During a review of Resident 21's Minimum Data Set (MDS- a resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-04-18 · tag F0552 — patternEnsure that residents are fully informed and understand their health status, care and treatments.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure two (2) of four (4) sampled residents (Resident 22 and 325) had Interdisciplinary Team (IDT: group of professionals from different departments coordinate care and address the multifaceted needs of resident) meetings to discuss plan of care and discharge goals. This deficient practice had the potential to violate Resident 22 and 325's right to be an active participant in their plan of care and delay the services needed. Findings: a. During a review of Resident 22's admission record (Face Sheet), the Face Sheet indicated Resident 22 was admitted to the facility on [DATE] with diagnoses including dementia (a progressive state of decline in mental abilities), bipolar disorder (sometimes called manic-depressive disorder; mood swings that range from the lows of depression to elevated periods of emotional highs), and Type II Diabetes Mellitus (DM: a disorder characterized by difficulty in blood sugar control and poor wound healing). During a review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-04-18 · tag F0553 — failed to let residents help plan their care — patternAllow resident to participate in the development and implementation of his or her person-centered plan of care.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure two (2) of four (4) sampled residents (Resident 22 and 325) had Interdisciplinary Team (IDT: group of professionals from different departments coordinate care and address the multifaceted needs of resident) meetings to discuss plan of care and discharge goals. This deficient practice had the potential to violate Resident 22 and 325's right to be an active participant in their plan of care and delay the services needed. Findings: a. During a review of Resident 22's admission record (Face Sheet), the Face Sheet indicated Resident 22 was admitted to the facility on [DATE] with diagnoses including dementia (a progressive state of decline in mental abilities), bipolar disorder (sometimes called manic-depressive disorder; mood swings that range from the lows of depression to elevated periods of emotional highs), and Type II Diabetes Mellitus (DM: a disorder characterized by difficulty in blood sugar control and poor wound healing). During a review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-04-18 · tag F0578 — failed to honor advance directives / code status — patternHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to obtain a resident's Advance Directive (AD-a written document that tells your health care providers who should speak for you and what medical decisions they should make if you become unable to speak for yourself) upon admission for one of the four sampled residents (Resident 10). This deficient practice had the potential to cause conflict with the residents' wishes regarding health care decisions in cases where they are unable to make decisions for themselves. Findings: During a review of Resident 10's admission Record, the admission Record indicated the Resident 10 was admitted on [DATE] with diagnoses including cerebral infarction (an ischemic (blockage and loss of blood flow to the brain, causing tissue death) stroke, and metabolic encephalopathy (a change in how the brain works due to an underlying condition). During a review of Resident 10's Minimum Data Set (MDS- a resident assessment tool), dated 3/27/2025, the MDS indicated Resident 10's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-04-18 · tag F0580 — failed to tell family and doctor about changes — patternImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY (Cross Reference F686 and F726) Based on observation, interview, and record review, the facility failed to notify the responsible parties, and the physician of a change of condition (COC) for two out of 16 sampled residents. The facility failed to inform: a. Resident 35's physician of a COC when Resident 35's left foot suspected deep tissue injury (SDTI, a form of pressure-induced damage to underlying tissues, including muscles, bones, and subcutaneous layers, while the skin surface might remain intact. It typically results from sustained pressure or shear forces that compromise blood flow, leading to subsequent tissue necrosis. Recognizing a suspected deep tissue injury is crucial for timely intervention to prevent progression to more severe wounds) was noted to have a foul (bad) odor, an area of eschar (dead tissue that is hard or soft in texture; usually black, brown, or tan in color, and may appear scab-like, usually firmly attached to the base sides, and/or edges of the wound), and slough (dead tissue that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-04-18 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to develop and implement comprehensive, person-centered care plans for three of 11 sampled residents (Resident 35, Resident 52 and Resident 57) when: a. Resident 35's care plan titled Has actual impairment to skin integrity related to (r/t) left heel blister (a painful skin condition where fluid fills a space between layers of skin)initiated [DATE] was not updated until [DATE] to indicate Resident 35 had a left heel suspected deep tissue pressure injury (SDTI, a form of unrelieved pressure-induced damage to underlying tissues, including muscles, bones, and subcutaneous layers, while the skin surface might remain intact. It typically results from sustained pressure or shear forces that compromise blood flow, leading to ischemia and subsequent tissue necrosis. Recognizing a suspected deep tissue injury is crucial for timely intervention to prevent progression to more severe wounds) and the facility failed to initiate and implement…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-04-18 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the following were completed for two of three sampled residents: a. Resident 57 was seen by a neurologist as ordered b. Resident 63's decision making capacity was determined. This failure resulted in Resident 57 not being assessed by a neurologist potentially missing diagnostic test or services and Resident 63 potentially losing their right to make their own health care decisions and/or delaying care or treatment. Findings: During a review of Resident 57's admission record, the admission record indicated Resident 57 was admitted to the facility on [DATE] with diagnoses including metabolic encephalopathy (brain dysfunction caused by underlying metabolic disorders or conditions), cerebral infarction (stroke - loss of blood flow to a part of the brain), and a lower spinal cord compression fracture (break in the bone). The admission record indicated 57's Family member (FM 7) was the the residents responsible party/resident's representative. During a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-04-18 · tag F0726 — failed to have competent, trained nursing staff — patternEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review the facility failed to ensure facility staff were competent when caring for two out of 16 sampled residents (Resident 35 and Resident 57) with pressure injuries (areas of damaged skin and tissue caused by sustained pressure) by failing to: a. Ensure treatment nurse (TXN 1) was competent in performing and documenting weekly wound assessments per the facility's Wound Management and Prevention Policy and Procedure (P/P) for Resident 35. b. Ensure TXN 1 was competent in completing a change of condition (COC) assessment and notifying the physician when a change in Resident 35's left heel suspected deep tissue pressure injury (SDTI, a form of pressure-induced damage to underlying tissues, including muscles, bones, and subcutaneous layers, while the skin surface might remain intact. It typically results from sustained pressure or shear forces that compromise blood flow, leading to ischemia and subsequent tissue necrosis. Recognizing a suspected deep tissue injury is crucial for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-04-18 · tag F0745 — failed to provide medically-related social services — patternProvide medically-related social services to help each resident achieve the highest possible quality of life.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide social services to two (2) out of four sampled residents (Resident 15 and 325) by failing to assess the resident's psychosocial needs and trauma screening upon admission. This deficient practice had the potential for delay in the delivery of care and services. Findings: a. During a review of Resident 15's admission record , the admission record indicated Resident 15 was admitted to the facility on [DATE] with diagnoses including influenza (also known as the flu - a contagious respiratory illness caused by influenza viruses, post-traumatic stress disorder (PTSD - a disorder in which a person has difficulty recovering after experiencing or witnessing a traumatic event), and anxiety disorders (persistent and excessive worry that interferes with daily activities). During a review of Resident 15's History and Physical (H&P), dated 1/21/2025, the H&P indicated Resident 15 had the capacity to understand and make decisions. During a review of Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-04-18 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to provide pharmaceutical services that meet the needs of its residents, as evidenced by: 1. Failed to keep a separate record of emergency drug usage for drugs retrieved from the Cubex (a computer-controlled system that automates drug dispensing in a health facility). 2. Failed to ensure there were signatures of the licensed nurses who witnessed the non-controlled drugs disposition performed on 3/13/25. 3. Failed to ensure nurses checked the medications against the orders for accuracy when receiving medication delivered by the pharmacy, for Residents 377 and 429. (See also F-759, 760) 4. Failed to ensure nurses would consult with MD for an order to crush medications before crushing medications (Resident 67). These deficient practices had the potential for medication errors, adverse effects, and drug diversion. Findings: 1. During an interview on 4/15/25 at 12:03 PM, the director of nursing (DON) stated the pharmacy did not send Cubex transaction daily, During an interview on 4/15/25 at 12:43 PM, DON presented discrepancy…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-04-18 · tag F0759 — failed to keep medication error rate low — patternEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews, and record review, the facility failed to ensure its medication error rate was less than five (5) percents (%). Three medication errors out of 31 total opportunities yielded a medication error rate of 9.68%, in 2 of 4 sampled residents (Residents 429 and 377) observed during medication administration (med pass). This deficient practice of med pass error rate at 9.68% exceeded the 5 % threshold and had the potential of adversely affecting residents' health condition. Findings: During a review of Resident 429's admission record, the admission record indicated Resident 429 was admitted to the facility on [DATE] with diagnoses included hypertension (high blood pressure) and heart failure. During a review of Resident 429's physician order dated 4/13/25 at 7:16 PM, the physician order indicated benazepril 20 mg 1 tablet orally one time a day for hypertension. A further review of Resident 429's physician orders did not reveal an order for vitamin C 500mg; however, there was a physician…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-04-18 · tag F0760 — failed to prevent significant medication errors — patternEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY (refer to F-755 and 759) Based on observation, interview, and record review, the facility failed to ensure two (2) of 4 sampled residents (Residents 377 and 429) were free of significant medication errors. The facility failed to ensure: 1.Resident 377 received morphine sulfate (a potent opioid for pain management) ER (extended release, release drug slowly into the body over an extended period of time) tablet 15 milligrams (mg, unit to measure mass) as per order; instead, Resident 377 received morphine sulfate immediate release (IR, release drug into the body right away). 2.Resident 429 received benazepril (generic for Lotensin, a type of medication to treat high blood pressure) 20 mg as per ordered. Instead, Resident 429 received benazepril 40 mg. These failures led to significant medication errors that let to insufficient pain relief for Resident 377 and resulted in Resident 377 requested and received additional pain relief more frequently for breakthrough pain and had the potential to cause hypotension (a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-04-18 · tag F0803 — failed to meet residents' dietary needs — patternEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure the standardized recipes and portion sizes for lunch menu was followed on 4/15/25 when: 1.cook used small scoop size to serve Barbeque (BBQ) chicken for residents who were on ground texture modified diet. Four residents on ground texture diet received 2 2/3 ounces (oz.) of chicken instead of 3 oz. per the menu. 2.15 residents on mechanical soft diet (diet for residents who experience chewing or swallowing limitations, food texture is modified by chopping or grinding), received bbq chicken cut into inconsistent sizes instead of ground bbq chicken per menu and spreadsheet (food portion and serving guide) 3.Facility failed to ensure staff followed food production recipes for the puree diet (food that is blended to a pudding consistency, no chewing required). Ten residents on pureed diet received plain pureed chicken and bbq sauce on top instead of pureed chicken with bbq sauce mixed in per the recipe. These deficient practices have the potential to result in meal dissatisfaction, decreased nutritional…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-04-18 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to: a. follow transmission-based precautions (TBP) for one of three sampled residents (Resident 64) in contact isolation for clostridium difficile (C. diff- a highly contagious bacteria that causes severe diarrhea), b. follow enhanced barrier precautions (EBP) and indwelling catheter (type of flexible tube which a clinician passes through the urethra and into the bladder to drain urine) was not touching the floor for one of three sampled residents (Resident 70), and c. report an outbreak of C.diff to the local and state health departments. This failure had the potential to prevent an outbreak from spreading and transmit infectious diseases placing all residents at an increased risk of infection. Findings: a. During a review of Resident 64's admission record , the admission record indicated Resident 64 was initially admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses including pancytopenia (a condition in which there is…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-04-18 · tag F0883 — failed to offer flu and pneumonia vaccines — patternDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to monitor the immunization status for the Influenza (flu: a contagious respiratory illness) and Pneumococcal (PC: bacterial infection that causes serious lung infections) vaccinations (medication to prevent a particular disease) for two of five sampled residents (Resident 12 and 49). This deficient practice resulted in Resident 12 and 49's incomplete medical records. Findings: a. During a review of Resident 12's admission record (Face Sheet), the Face Sheet indicated Resident 12 was admitted to the facility on [DATE] with diagnoses including chronic obstructive pulmonary disease (COPD: a chronic lung disease causing difficulty in breathing), atrial fibrillation (irregular and rapid heart rhythm), and hypertension (HTN: high blood pressure). During a review of Resident 12's History and Physical (H&P), dated 3/23/2025, the H&P indicated Resident 12 has the capacity to understand and make decisions. During a review of Resident 12's Minimum…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-04-18 · tag F0887 — patternEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to provide documented evidence of facility employees' screening, education, offering (vaccination), and current Corona virus disease, ([COVID-19] a highly contagious infectious disease), vaccination (medications used to prevent diseases usually given by injection or by mouth) status. This deficient practice had the potential to place the facility staff and residents at risk for outcomes such as severe pneumonia (inflammation of lungs that cause difficulty breathing) which could lead to hospitalization due to COVID-19. Findings: During a concurrent interview and record review on 4/17/2025 at 11:34 a.m. with the Infection Prevention Nurse (IPN), the IPN stated she does not have the Covid-19 vaccination status for on-call (employees not actively performing job duties but remain under the employer) and part time employees and indicated she should have the Covid-19 vaccination statuses for the on-call and part time employees. The IPN stated she does not have the Medical Doctor (MD) or other licensed professional's Covid-19…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-18 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to report immediately and not later than twenty-four hours after receiving an allegation of abuse to the state agency as indicated in the facility's policy and procedure (P/P) for one of six sampled residents (Resident 2). As a result of this deficient practice Resident 2 had the potential to experience additional mental abuse (the use of verbal or nonverbal conduct which causes or has the potential to cause the resident to experience humiliation, intimidation, fear, shame, agitation, or degradation) from Resident 2's alleged abuser, family member (FM) 4 causing Resident 2 increased anxiety (a mental health disorder characterized by feelings of worry, or fear that are strong enough to interfere with one's daily activities). (cross reference F600 and F610) Findings: During a review of Resident 2's admission Record, the admission Record indicated Resident 2 was admitted to the facility on [DATE] with diagnoses including confirmed physical abuse, major…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-18 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed investigate an allegation of abuse as indicated in the facility's policy and procedure (P/P) for one of six sampled residents (Resident 2). As a result of this deficient practice Resident 2 had the potential to experience additional mental abuse (the use of verbal or nonverbal conduct which causes or has the potential to cause the resident to experience humiliation, intimidation, fear, shame, agitation, or degradation) from Resident 2's alleged abuser, family member (FM) 4 causing Resident 2 increased anxiety (a mental health disorder characterized by feelings of worry, or fear that are strong enough to interfere with one's daily activities). (cross reference F600 and F609) Findings: During a review of Resident 2's admission Record, the admission Record indicated Resident 2 was admitted to the facility on [DATE] with diagnoses including confirmed physical abuse, major depressive disorder (a mental health condition that causes a persistently low or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-18 · tag F0625 — isolatedNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to complete a written bed-hold form upon transferring for one of three sampled closed record review residents (Resident 72). This deficient practice had a potential to result in placing the residents at risk for not knowing their rights and not being able to return to the facility. Findings: During a review of Resident 72's admission Record, the admission Record indicated the facility admitted Resident 72 on 1/14/2025 with diagnoses including aftercare following joint replacement surgery (a surgery to restore the function of a joint) and history of falling. During a review of Resident 72's Nursing Progress Notes, dated 1/15/2025, the Nursing Progress Notes indicated, the resident had an un-witnessed fall on 1/15/2025 and was transferred to a general acute care hospital. During a review of Resident 72' Bed-hold notification, undated, the Bed-hold notification indicated that 'to be completed upon transfer' section on the form remained blank. During an interview on 4/17/2025 at 9:08 a.m., with Registered Nurse Supervisor (RNS)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-18 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to follow the facility's policy and procedure (P&P) titled, Falling Star Program, dated 3/20/2024, that indicated, if the resident has fallen in the last 30days, staff would place a falling star sticker on their door tag to ensure one of one sampled resident (Resident 11) remained free of accident by not placing a star sticker on resident's door post. Resident 11 had four times falls in the past four months. This failure had the potential for Resident 11 to sustain injuries from falling, due to lack of proper supervision that would be indicated by a falling star sticker. Findings: During a review of Resident 11's admission Record, the admission Record indicated the facility Resident 11 admitted Resident 11 on 8/17/2022 with diagnoses including Dementia (Progressive loss of mental abilities like memory, thinking, and reasoning, so severe that it interferers with daily [NAME]) and history of transient ischemic attack (a temporary interruption…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-18 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to follow its own policy and procedure (P&P) titled, Oxygen, Use of, revised 5/2021, that indicated, the oxygen cannula or mask, and the disposable humidifier would be changed at least every seven days, by not replacing the nasal canula after being used more than seven days for one of one sampled resident (Resident 52). This failure has the potential to compromise the resident's safety and well-being and spread of infection. Findings: During a review of Resident 52's admission Record, the admission Record indicated the facility admitted Resident 52 on 4/17/2024 and readmitted on [DATE] with diagnoses including acute respiratory failure (difficulty breathing) with hypoxia (a condition where there is not enough oxygen [life sustaining element of air] to supply the body) and chronic obstructive pulmonary disease (COPD-a progressive lung disease that makes it hard to breathe due to damaged airways and lung tissue). During a review of Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-18 · tag F0712 — isolatedEnsure that the resident and his/her doctor meet face-to-face at all required visits.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the physician face-to-face visit was made by a physician at least once every 60 days for one of three sampled residents (Resident 49). This deficient practice had the potential to result in an undetected decline in medical, health or psychosocial condition and can lead to a delay in necessary care, treatment and services. Findings: During a review of Resident 49's admission record (Face Sheet), the Face Sheet indicated Resident 49 was initially admitted to the facility on [DATE] and was readmitted on [DATE] with diagnoses including Type II Diabetes Mellitus (DM: a disorder characterized by difficulty in blood sugar control and poor wound healing), heart failure (heart unable to pump enough blood to meet the body's needs), and HTN. During a review of Resident 49's Minimum Data Set [MDS] a resident assessment tool), dated 4/1/2025, the MDS indicated Resident 49's cognitive skills (the mental action or process of acquiring knowledge and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-18 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of two sampled residents (Resident 52) was free of unnecessary psychotropic medicine (any drug that affects brain activities associated with mental processes and behavior) by failing to ensure there was evidence of non-pharmacological intervention or evaluation of environmental triggers for resident 52's routine use of temazepam (generic for Restoril, a hypnotic/psychotropic used to aid in sleeping) for inability to sleep. This deficient practice had the potential to place Resident 52 at risk for using psychotropic medicine for excessive duration which could lead to the development of adverse effects and/or dependency. Findings: During a review of Resident 52 's admission Record, the admission Record indicated Resident 52 was originally admitted on [DATE] and was readmitted on [DATE] to the facility with diagnoses that included cerebral infarction ( blood flow to the brain is interrupted causing brain cells to die), acute embolism and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-18 · tag F0806 — failed to honor food preferences — isolatedEnsure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure one of 24 sampled resident (Resident 44) food preferences were honored when strawberry Flavored Gelatin was placed on Resident 44's lunch tray, despite Strawberry being listed as a allergy and disklike on Resident 44's meal tray ticket. This failure had the potential to result in decreased meal satisfaction and consumption and negatively affect Resident 44 nutritional status. Findings: During a review of Resident 44's Nutrition-Quarterly Evaluation dated 1/31/2025 indicated resident food dislikes includes strawberries allergy. During an observation of lunch service in the kitchen on 4/15/2025 at 11:30AM, DA1 served strawberry Gelatin to resident 44. During a dining observation on 4/15/2025 at 1:00PM, Resident 44 was eating lunch in the room. Resident 44 stated today's desert is strawberry gelatin and I am allergic to strawberries but they still put the strawberry gelatin on my tray. Resident 44 stated kitchen staff know I am allergic, but they still served the strawberry gelatin. Resident 44 stated I am…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-18 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one of five sampled residents (Resident 40) with range of motion ([ROM] full movement potential of a joint) and mobility (ability to move) concerns had complete and accurate medical records by failing to: 1. Accurately indicate the Restorative Nursing Aide ([RNA] nursing aide program that helps residents to maintain their function and joint mobility) providing Resident 40's RNA services for active assistive range of motion ([AAROM] use of muscles surrounding the joint to perform the exercise but requires some help from a person or equipment) to both arms and legs and sit to stand transfers (ability to come to a standing position from sitting) on 7/2/2024, 7/3/2024, 7/4/2024, 7/15/2024, 7/16/2024, 7/17/2024, 7/18/2024, 7/22/2024, and 7/25/2024. 2. Accurately indicate the RNA providing Resident 40's RNA services for AAROM to both arms and legs on 4/15/2025. These failures resulted in inaccurate medical records for the provision of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-18 · tag F0865 — failed to run a quality-improvement (QAPI) program — isolatedHave a plan that describes the process for conducting QAPI and QAA activities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility's Quality Assessment and Assurance Committee (QAA: committee that focuses on identifying and addressing quality deficiencies in resident care) failed to ensure effective oversight of the facility and implementation of their Quality Assurance and Performance Improvement (QAPI: systemic approach to improve the quality of care and services provided to residents) plan. This deficient practice had the potential to have reoccurring deficient practices that can impact the quality of care for the residents. Findings: During an interview on 4/18/2025 at 4:39p.m. with Administrator (ADM), ADM stated QAPIs are projects for areas of concern that require improvement, identify negative trends, and initiate a plan to improve the facility. During an interview on 4/18/2025 at 4:59p.m. with ADM, ADM stated they had recently initiated a QAPI plan for skin on 4/15/2025. ADM stated weight loss and skin correlate with one another and had a discussion regarding one resident who had a pressure injury (localized damage to the skin and underlying soft…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-03-04 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, Licensed Vocational Nurse (LVN) 1 failed to administer medication on time in accordance with written orders of the attending physician for five of five reviewed residents This deficient practice of failing to administer medications in accordance with the physician orders increased the risk of Residents 1,2, 3,5, and 6 may experience adverse reactions, complications, that could lead to a decline in the residents' condition, harm, or hospitalization. Findings: During concurrent observation, interview and record review on 3/3/2025 at 11:09 p.m., with LVN 1 and the Director of Nursing (DON), inspected Medication Cart #1 after medication administration. Observed Resident 1,2,3,5, and 6, 9 a.m. medications were not given at scheduled time. Reviewed Medication Administration Record (MAR) for Resident 1,2,3,5, and 6 and was not signed (documented) as given). LVN 1 stated medications of Resident 1,2,3,5,6 was not given at 9a.m.LVN 1 stated she will notify Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-04 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to label with an open date, when a multi-dose vial of Humulin N (a medication that lowers levels of glucose-sugar in the blood to manage diabetes mellitus-DM - high blood sugar) 100 IU vial (10 milliliter [ml-unit of measurement]) was opened, in medication cart #2. This deficient practice had the potential for loss of efficacy of residents' insulin, had the potential for unintentional medication administration of possibly expired medications for residents. Findings: During a concurrent observation and interview on 3/3/2025 at 12:31 p.m., with Licensed Vocational Nurse (LVN 2) of medication cart #2, observed a vial opened vial of Humulin R 100 IU vial 10ml, (Lot number D767980A, expiration date of august 2027) was found in the medication cart without an open date label. LVN 2 stated whoever opened the Humulin R vial, should have placed an open date on the label. LVN 2 stated she was not the one that open the Humulin R vial and no knowledge on when it was open. LVN 2 stated she will discard the Humulin R vial and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-04 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, Licensed Vocational Nurse (LVN 2) failed to take off used gloves and wash hands after performing blood sugar check to resident. This failure had the potential to result in cross contamination (the physical movement or transfer of harmful bacteria from one person, object, or place to another) and place the residents at risk for the spread of infection. Findings: During an observation and interview on 03/03/25 at 12::31 a.m. with Licensed Vocational Nurse (LVN2), LVN 2 was observed finishing blood sugar check, witness by surveyor and Director of Nursing (DON) leaving resident room, with used dirty gloves after performing blood sugar check and went down the hallway towards her medication cart to dispense the lancets used to do blood sugar check. LVN 2 admits she supposed to take off her used gloves and wash her hands before leaving the room and not to walk outside the room with dirty used gloves in the hallway. LVN 2 stated I should bring my cart closer by the room door where I was doing my blood sugar check, I am not supposed to walk…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-04-14 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure a comprehensive care plan was: 1. implemented for 1 of 3 sampled residents (Resident 114) when nursing staff assist Resident 114 with fracture of the fourth thoracic vertebrae (upper back) during her turning and repositioning in bed), 2. revised for 1 of 3 sampled residents (Resident 115) to include a dialysis emergency kit (E-Kit- supplies including gauze, tape and clamp used to stop bleeding) in Resident 115's interventions to address possible bleeding emergencies. 3. formulated for 1 of 3 sampled residents (Resident 53) who was prescribed and taking a medication Plavix (a medication used to prevent clots forming in the blood vessels to prevent a stroke, heart attack or death, with prolonged and excessive bleeding as an adverse or side effect). These failures had caused Resident 114 to be uncomfortable when assisted by the nursing staff during turning and repositioning and had the potential for delay of care and services to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-04-14 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility staff failed to: 1. Properly store lentils and black beans according to the facility's policy and procedure. 2. Properly place thawing meat such as fish and chicken appropriately in the refrigerator when the thawing fish was placed on top of hard-boiled eggs and raw vegetables were placed next to thawing chicken. These deficient practices have the potential to place 62 residents who are served food from the facility's kitchen at risk for foodborne illness. Findings: During an observation on 4/13/2024 at 6:47 a.m. of the facility's dry food storage, there was one open bag of lentils and one open bag of black beans both closed with plastic ties. During an observation on 4/13/2024 at 7:05 a.m. of the facility's #1 refrigerator, there was chicken defrosting at the bottom of the refrigerator in red liquid at a metal tray next to a plastic bin of raw vegetables that has cabbage and zucchini. It was observed in the facility's #1 refrigerator, at the third shelf, there was raw fish on ice defrosting in a metal tray, the metal…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-04-14 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure two of two sampled residents (Resident 164 and Resident 2) were free from risk of contracting infection when: a. the facility failed to properly store one of one sampled resident's (Resident 164) oxygen tubing (a device that provides additional oxygen through the nose) when Resident 164's oxygen tubing was found on the floor. b. Resident 2's foley catheter (a tube that is inserted into the bladder, allowing the urine to drain freely into a collection bag, which must be strapped and/ or secured) was not secured to prevent from touching the floor. These deficient practices have the potential to spread germs and bacteria from the floor to Resident 164 and Resident 2. Findings: A. During an observation on 4/13/2024 at 8:10 a.m., in Resident 164's room, Resident 164's oxygen tubing was found on the floor to the right of Resident 164's bed. During an interview on 4/13/2024 at 8:10 a.m., with Licensed Vocational Nurse 1 (LVN 1), LVN 1 stated the oxygen tubing should not be on the floor. LVN 1 stated the oxygen…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-04-14 · tag F0881 — failed to use antibiotics responsibly — patternImplement a program that monitors antibiotic use.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement the antibiotic stewardship program policy for three of three sampled residents (Resident 27, 59 and 164) by not completing the McGreer's Criteria (criteria used to determine appropriate use of antibiotics). This deficient practice had the potential to increase antibiotic resistance and provide antibiotics without justification. Findings: During a review of Resident 27's admission Record, the record indicated Resident 27 was admitted on [DATE] with the diagnoses including urinary tract infection (bacterial infection of the bladder). During a review of Resident 27's Minimum Data Set ([MDS]-a standardized resident assessment and care screening tool) dated 4/2/2024 indicated Resident 27's cognition (the mental action or process of acquiring knowledge and understanding through thought, experience, and the senses) was intact and Resident 27 required supervision from facility staff to complete activities of daily living (ADLs- eating, drinking,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-04-14 · tag F0919 — failed to provide a working call system — patternMake sure that a working call system is available in each resident's bathroom and bathing area.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure the call lights of two of two sampled residents (Resident 53 and Resident 42) were fixed in a timely manner. This failure has the potential for delay of care and services to Resident 53 and Resident 42. Findings: A. During a review of Resident 53's admission Record (face sheet) dated 2/26/2024, the face sheet indicated Resident 53 was admitted to the facility with diagnoses including cerebral infarction (also known as stroke- a medical condition that happens when there is a loss of blood flow to the part of the brain). During a review of Resident 53's Minimum Data Set ([MDS] a standardized assessment and care screening tool), dated 3/4/2024, the MDS indicated the MDS indicated Resident 53 was able to make independent decisions that were reasonable and consistent, requires one-person substantial/ maximal assist (helper does more than half the effort, the helper lifts or holds trunk or limbs and provides more than half the effort) to complete her activities of daily living ({ADLs} task such as bathing/…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-04-14 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure two of three sampled residents (Resident 27 and Resident 116) received care consistent with standards of practice by failing to: A. monitor Residents 116's left upper extremity for skin breakdown per care plan and physician orders. B. monitor Resident 27 for the side effects of Aspirin (medication to thin blood) consistent with the facility policy. These deficient practices: A. resulted in a delay in care and services for Resident 116, whose wound on the left upper extremity was not assessed and not treated for approximately six hours leading to discomfort and risk or skin infections. B. resulted in a lack of assessment for Resident 27 and the potential to cause a delay in needed services. Findings: A. During a review of Resident 116's admission Record (Face Sheet), the Face Sheet indicated Resident 116 was admitted to the facility on [DATE] with diagnoses including Parkinson's Disease (brain disorder that causes unintended or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-04-14 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow the physician order for Restorative Nursing Assistant (RNA- nursing aide program that helps residents maintain their function and joint mobility) program for one of three sampled residents (Resident 10) when RNA was provided four times a week instead of five times a week as per the physician order. This deficient practice had a potential to place Resident 10 at risk for a decline in range of motion (ROM). Findings: During a review of Resident 10's admission Record, the record indicated Resident 10 was admitted on [DATE] with the diagnoses including a history of falling and difficulty in walking. During a review of Resident 10's Minimum Data Set ([MDS]-a standardized assessment and care screening tool) dated 3/12/2024 indicated Resident 10's cognition (the mental action or process of acquiring knowledge and understanding through thought, experience, and the senses) was moderately impaired and Resident 10 was dependent on facility staff for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-04-14 · tag F0756 — failed to review each resident's drug regimen — isolatedEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of three sampled residents (Resident 47) medication regimen review (MRR-) thorough evaluation of the medication regimen of a resident) order clarification for Ibuprofen (medication is used to treat pain) to be given with food was acted upon. This deficient practice had the potential to result in Resident 47 experiencing side effects of being administered Ibuprofen (Non-steroidal anti-inflammatory drugs (NSAIDs) are medicines that are widely used to relieve pain, reduce inflammation, and bring down a high temperature.) on an empty stomach. Findings: During a review of Resident 47's admission Record (Face Sheet), the record indicated Resident 47 was admitted on [DATE] with the diagnosis of orthostatic hypotension (low blood pressure when standing after the person has been sitting or lying down) and syncope (fainting or passing out). During a review of Resident 47's Minimum Data Set ([MDS]- a standardized assessment and screening tool) dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-04-14 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility staff failed to maintain an accurate documentation of Restorative Nursing Assistant (RNA- nursing aide program that helps residents maintain their function and joint mobility) weekly progress report for one of two sampled residents (Resident 48) when the report dated 4/10/2024 was not complete. This deficient practice placed Resident 48 at risk for a decline or improvement in RNA progress to go undocumented. Findings: During a review of Resident 48's admission Record, the record indicated Resident 48 was admitted on [DATE] with the diagnoses including difficulty walking and muscle weakness. During a review of Resident 48's Minimum Data Set ([MDS]-a standardized assessment and care screening tool) dated 1/31/2024 indicated Resident 48's cognition (the mental action or process of acquiring knowledge and understanding through thought, experience, and the senses) was intact. During a review of Resident 48's RNA weekly progress report dated 4/10/2024 was blank.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-09-25 · tag F0757 — failed to avoid unnecessary drugs — isolatedEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of three sampled residents (Resident 1) was free from unnecessary drugs by failing to: 1.Obtain an informed consent (the process in which a health care provider educates a patient about the risks, benefits, and alternatives of a given procedure or intervention) for the use of a psychotropic medication (drug that affects brain activities associated with mental processes and behavior) for depression (persistent sadness and a lack of interest or pleasure)per the facility's policy and procedure (P&P). 2. Implement a care plan (a form where you can summarize a person's health conditions, specific care needs, and current treatments) for depression per facility's P&P. Findings: During a review of Resident 1's admission Record, indicated Resident 1 was admitted to the facility on [DATE], with diagnoses including pericardium disease (an inflammation of the pericardium or sac that contains your heart), hypertension (high blood pressure) and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · B2025-04-18 · tag F0912 — patternProvide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure two (2) of 75 resident rooms met the requirements of 80 square feet ([sq. ft.] a unit of area measurement) per residents in multi-bed resident rooms and 100 sq. ft for each single bed resident room. This deficient practice had the potential to result in inadequate space to provide privacy, space during daily care, and access during an emergency. Findings: During a review of the facility's Client Accommodations Analysis form, provided by the facility on 4/18/2025, the facility had 2 rooms that measured less than 80 sq. ft. per resident in multi-bedrooms and two rooms that measured less than 100 sq. ft for a single bedroom. The resident rooms were as follow: -room [ROOM NUMBER] (six [6] beds) 459.55 sq. ft. -room [ROOM NUMBER] (6 beds) 469.00 sq. ft. During a concurrent observation and interview on 4/17/2025 at 2:51p.m. with Maintenance Supervisor (MS), the room size measured for 26 was 464.90 sq. ft. and room [ROOM NUMBER] was 465.90…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$41,629 in federal fines across 1 penalty.
- $41,629 — penalty dated 2025-04-18
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to THE ENSIGN GROUP — 342 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 3 of 5 | 3.2 | -0.2 vs chain |
| Health inspection | 2 of 5 | 2.8 | -0.8 vs chain |
| Staffing | 3 of 5 | 2.7 | +0.3 vs chain |
| Quality measures | 5 of 5 | 4.4 | +0.6 vs chain |
The other 341 homes this chain runs (chain average 3.2★, per CMS)
Showing 40 of 341; lowest-rated first.
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| BURNAM, SOON | Individual | MANAGING CONTROL - GOVERNING BODY; CORPORATE OFFICER | since 01/30/2006 |
| ORTIZ-LUIS, SHEILLA | Individual | MANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 01/01/2017 |
| ZANDPOUR, BEN | Individual | MANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 07/08/2025 |
| WILLITS, ADAM | Individual | CORPORATE DIRECTOR | since 01/01/2023 |
| KEETCH, CHAD | Individual | CORPORATE OFFICER | since 03/01/2011 |
| KIM, JESSE | Individual | CORPORATE OFFICER | since 01/01/2023 |
| SATO, AMI | Individual | CORPORATE OFFICER | since 09/09/2024 |
| ENSIGN SERVICES INC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 07/18/2025 |
| PORT, BARRY | Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | since 07/08/2025 |
| CARETRUST GP LLC | Organization | ADP OF THE SNF | since 07/01/2002 |
| CARETRUST REIT INC | Organization | ADP OF THE SNF | since 07/01/2002 |
| CTR PARTNERSHIP LP | Organization | ADP OF THE SNF | since 07/01/2002 |
| LONG BEACH HEALTH ASSOCIATES LLC | Organization | ADP OF THE SNF | since 07/01/2002 |
CMS files one row per role, so the 19 rows in the source record cover these 13 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.
5 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $1.2M paid to related parties — landlords or management companies under common ownership — equal to about 12% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in CA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the California Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 055353. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-06-25, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.