Mainplace Post Acute
1835 West La Veta Avenue, Orange, CA 92868 · For profit - Corporation · 169 certified beds · (714) 978-6800 Medicare & Medicaid certified
The public record raises real questions here. Weigh the concerns below carefully.
- a high payroll-based staffing rating (4/5)
- lower-than-typical staff turnover (27% vs 45% nationally) — better care continuity
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0605, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has citations for mishandling residents’ money or property (F0565, F0567)
- it has 2 actual-harm citations
- a high number of inspection citations overall (67) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $16,988 in federal fines (most recent 2026-03-11)
- its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
- its independent health-inspection rating is low (2/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 2 of 5 |
| StaffingFrom payroll records (PBJ) | 4 of 5 |
| Quality measuresSelf-reported by the facility | 4 of 5 |
Worth a closer look. This home's staffing and quality-measure ratings run 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 4 of 5 |
| Long-stay residentspeople who live here | 4 of 5 |
| Short-stay residentsrehab / post-hospital | 4 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 3 to 2 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 17.1% | 10.2% | 15.4% | worse |
| Long-stay residents who lose too much weight | 5.9% | 4.0% | 5.4% | typical |
| Long-stay residents with a catheter left in their bladder | 0.0% | 0.8% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 0.7% | 1.2% | 2.0% | better |
| Long-stay residents with depressive symptoms | 1.2% | 7.3% | 6.5% | better |
| Long-stay residents who were physically restrained | 0.0% | 0.4% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 2.3% | 1.6% | 3.3% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents whose ability to walk worsened | 23.1% | 9.8% | 16.1% | worse |
| Long-stay residents on antianxiety or hypnotic medication | 13.9% | 13.7% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 100.0% | 98.2% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 3.4% | 4.3% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 13.8% | 10.2% | 21.2% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 4.5% | 12.0% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 0.8% | 1.5% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 98.7% | 93.2% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 24.9% | 23.0% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 10.5% | 11.2% | 12.0% | better |
| Long-stay hospitalizations per 1,000 resident days | 2.34 | 2.25 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 2.08 | 1.57 | 1.80 | worse |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
56.0% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 228 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 53.4% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 103 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.75 therapist hours per resident per day in 2026Q1 — more than 93% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 7% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 56.0%CMS range 47.9–62.1 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 11.7%CMS range 9.0–14.6 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 53.4% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 38.8% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 39.8% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 99.6% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 98.0% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 95.6% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.4% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 0.4% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 7.6%CMS range 4.8–10.9 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.34 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 169 beds and averages 152.0 residents a day — about 90% occupied, or roughly 17 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.16 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.40 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.53 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.87 hrs/resident/day on weekends vs 4.28 on weekdays — 10% thinner on weekends. RN hours go from 0.44 to 0.28 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 27% is below the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
67 citations, most serious first. The 12 most serious are shown; the remaining 55 are one tap away and print in full.
- Actual harm · Gcited before2026-03-11 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to provide the necessary care and services to ensure two of three final sampled residents (Residents 4 and 9) reviewed for accident hazards were free from accident hazards. * Resident 4 had a witnessed fall incident on 10/18/25, resulting in a left hip fracture and hospitalization. The facility failed to ensure appropriate safety measures were implemented during Resident 4's use of the sit-to-stand lift machine, including ensuring proper staff positioning and use of the sling's waist belt. Furthermore, the facility failed to conduct a thorough investigation to determine the cause of Resident 4's fall incident. * The facility failed to implement the use of a floor mattress (floor mat) as a fall risk precaution as ordered by the physician for Resident 9. These failures resulted in Resident 4 sustaining a left hip fracture, hospitalization and surgery, and placed Residents 4 and 9 at increased risk for additional…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2026-03-11 · tag F0726 — failed to have competent, trained nursing staff — isolatedEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and facility document review, the facility failed to ensure one out of one CNA (CNA 7) demonstrated the competencies and skill sets needed to provide safe nursing care. * The facility failed to ensure CNA 7 had the appropriate competence and skill set required to safely operate the sit-to-stand lift machine. In addition, CNA 7 was unable to differentiate between the types of belts used with the lift and was unable to identify the appropriate sling size for the sit-to-stand lift machine. This failure resulted in Resident 4 experiencing a fall on 10/18/25, from the sit-to-stand lift machine, sustaining a left hip fracture requiring hospitalization for surgery and symptoms of depression following the incident; and had the potential to put the residents at risks for the care not provided in a safe and competent manner.Findings: Review of the Direct Supply Panacea specification sheet for Sit-to-Stand Lift Slings dated 2021 showed padded standing slings were available in different sizes, ranging…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-27 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to ensure the medical record was accurate for one of four sampled residents (Resident 1). * The facility failed to ensure Resident 1's physician's progress notes were accurate and did not contain information of other residents. * The facility failed to ensure Resident 1's skin assessments were documented by the licensed staff. These failures had the potential for the resident's care needs not to be met as their medical information was inaccurate and incomplete.Findings: Review of the facility's P&P titled Nursing Clinical: Documentation revised 5/2007 showed the resident's clinical record is a concise and accurate account of treatment, care, response to care, signs, symptoms, and progress of the resident's condition. Medical record review for Resident 1 was initiated on 4/23/26. Resident 1 was admitted to the facility on [DATE]. Review of Resident 1's H&P dated 3/11/26, showed Resident 1 had the capacity to make…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-03-11 · tag F0698 — failed to provide proper dialysis care — patternProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review and facility P&P review, the facility failed to provide the necessary dialysis care and services for three of five final sampled residents (Residents 1, 63, and 135) reviewed for dialysis. * The facility failed to monitor Residents 1 and 63's fluid intake accurately as per the physician's order. In addition, the facility failed to monitor Resident 1 and 63's dialysis access site accurately. * The facility failed to ensure Resident 135's dialysis access site was consistently and accurately assessed as ordered by the physician. These failures had the potential for the residents not being provided with the appropriate care and services, and the possibility of medical complications related to the dialysis access site and fluid overload.Findings: 1. On 3/5/26 at 0913 hours, an observation and concurrent interview was conducted with Resident 63. Resident 63 was observed sitting in bed. An opened bottled water and an opened bottle of soda were observed at the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-03-11 · tag F0759 — failed to keep medication error rate low — patternEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility had a medication error rate of 12% when three medication errors occurred out of 25 opportunities during the medication administration for one of one final sampled resident (Resident 51) and two nonsampled residents (Residents 72 and 156) reviewed for medication administration. * Resident 51 was almost given an outdated zinc sulfate capsule (used for wound healing). * Resident 72's apixaban (blood thinner, used to reduce the risk of blood clot) was not administered during the medication administration because the medication was not available. * Resident 156 dorzolamide ophthalmic solution (used to reduce high pressure inside the eye) was not administered because it was not available. These failures resulted in ordered medications not given and outdated medication almost administered with potential for poor resident outcome.Findings: Review of the facility's P&P titled Administering Medications revised 4/2019 showed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-03-11 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, facility document review, and facility P&P review, the facility failed to ensure the sanitary requirements were met in the kitchen. * The facility failed to ensure the kitchen utensils had a smooth cleanable surface and were in good condition. * The facility failed to ensure the kitchenware and kitchen utensils were clean and free of food particles or residue. * The facility failed to ensure the two microwaves utilized to warm up the food was in a sanitary condition. * The facility failed to ensure the sanitary condition of the hood over the stove was maintained. * The facility failed to ensure the ice machine utilized for residents and staff was maintained in a sanitary condition. * The facility failed to ensure the kitchen equipment was air dried prior to storage. * The facility failed to ensure the expired juice was discarded. These failures had the potential for cross contamination and foodborne illnesses for the residents consuming the food prepared in the facility's kitchen.Findings: Review of the facility's Diet Type Report dated 3/4/26,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-03-11 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, facility document review, and facility P&P review, the facility failed to implement the infection control program in accordance with the facility's P&P. * The facility failed to implement their infection control surveillance program from January 2025 through February 2026. The facility conducted surveillance of the resident infections only when the residents were prescribed antimicrobial medications. The facility failed to determine whether the residents who exhibited signs and symptoms of infection and were not prescribed antimicrobial medications met the facility's criteria for infection (utilizing McGeer's Criteria). The facility failed to include these residents in the facility's infection control surveillance program. * LVN 4 failed to disinfect the insulin pen injector prior to attaching a new needle for administration of the medication for Resident 42. * LVN 3 failed to wash her hands with soap and water prior to the administration of Resident 156's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-11 · tag F0565 — failed to support the resident council — isolatedHonor the resident's right to organize and participate in resident/family groups in the facility.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, facility document review, and facility P&P review, the facility failed to ensure the grievances presented to the facility were thoroughly investigated for two of two nonsampled residents (Residents 54 and 165) reviewed for grievances. * The facility failed to clarify and address Resident 54's grievance about the facility's inventory process. * The facility failed to address and thoroughly investigate the grievance for Resident 165 when the resident was transported to the wrong appointment location. These failures had the potential for the residents to cause the residents to feel hopeless and may negatively affect their emotional well-being and overall care. Findings: Review of the facility's P&P titled Resident Rights- Grievances revised 11/2007 showed the purpose of the policy is to assure that concerns are quickly and thoroughly evaluated and acted upon in order to resolve issues which affect the quality of life and care for the residents in the facility. Section 4 of the procedures showed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-11 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to ensure a copy of the advance directive was obtained and maintained in the medical record and the POLST was complete for three of twelve final sampled residents (Residents 5, 130, and 135) reviewed for advance directives and POLSTs. * The facility failed to ensure Resident 5's advance directive was in her medical record. * The facility failed to ensure Resident 130's POLST was completely filled out. * The facility failed to ensure Resident 135's POLST was completely filled out. These failures had the potential for the residents' wishes related to the provision of the medical treatment and services to not be followed if the residents were unable to make medical decisions for themselves.Findings: Review of the facility's P&P titled Documentation revised 5/2007 showed the resident's clinical record is a concise and accurate account of treatment, care, response to care, signs, symptoms and progress of the resident's condition.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-11 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, facility document review, and facility P&P review, the facility failed to maintain a clean, sanitary, and homelike environment for five residents' room (Rooms A, B, C, D, and E) of the facility. * Room A window was missing four vertical blinds.* Room B window had two broken blind slats.* Room C window had one broken blind slat.* Room D window was missing one blind slat, and the restroom faucet sink was leaking.* Room E wall paint below the overhead light was peeling off and the restroom baseboard behind the toilet and below the sink was coming off. These had the potential for the residents to be at risk for living in an unkempt environment.Findings: Review of the facility's P&P titled Physical Environment, Environmental Conditions/Homelike Environment revised 11/2019 showed it is the policy of this facility that the facility must provide a safe, functional, sanitary, and comfortable environment for residents, staff, and the public through monthly environmental rounds. Resident rooms must be designed and equipped for adequate nursing care, comfort,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-11 · tag F0605 — failed to not use drugs as a restraint — isolatedPrevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to ensure two of five final sampled residents (Residents 4 and 163) reviewed for unnecessary medications were free from unnecessary psychotropic medications. * The facility failed to ensure the nonpharmacological interventions were implemented prior to the use of trazodone HCl (hydrochloride) (antidepressant) medication for Resident 4. * The facility failed to monitor the orthostatic hypotension for Resident 163 related to the use of risperidone (Risperdal, antipsychotic medication). These failures had the potential for the residents to experience potential harm from the adverse consequences from the use of the psychotropic medications.Findings: Review of the facility's P&P titled Psychotropic Medications revised 2/2024 showed psychotropic medications shall be administered only when required to treat the resident's medical symptoms and will be considered only after nonpharmacological interventions have been attempted and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-11 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, facility document review, and facility P&P review, the facility failed to implement the P&P for ensuring the reporting of a reasonable suspicion of a crime in accordance with section 1150B of the Act when the facility did not report an allegation of verbal abuse to the CDPH, L&C Program, Ombudsman Office, and local law enforcement agency for two of four nonsampled residents (Resident 54 and 154) reviewed. * Resident 54 reported during resident's council meeting on 2/11/26, about allegation of verbal abuse against CNA 4. * Resident 154 reported during resident's council meeting on 2/11/26, about allegation of verbal abuse against CNA 4. This failure had the potential for Residents 54 and 154 to be vulnerable to further abuse and emotional distress.Findings: Review of the facility's P&P titled Abuse: Prevention of and Prohibition Against revised 1/2021 showed It is the policy of this Facility that each resident has the right to be free from abuse, neglect,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 55 citations
- Potential for harm · D2026-03-11 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, facility document review, and facility P&P review, the facility failed to investigate an allegation of abuse for two of four nonsampled residents (Residents 54 and 154). * Resident 54 reported during the resident's council meeting on 2/11/26, about allegation of verbal abuse against CNA 4. * Resident 154 reported during resident's council meeting on 2/11/26 about allegation of verbal abuse against C.NA 4. This failure had the potential for Residents 54 and 154 to be vulnerable to further abuse and emotional distress.Findings: Review of the facility's P&P titled Abuse: Prevention of and Prohibition Against revised 1/2021 showed It is the policy of this Facility that each resident has the right to be free from abuse, neglect, misappropriation of resident property, and exploitation. The facility will provide oversight and monitoring to ensure that its staff, who are agents of the Facility, deliver care and services in a way that promotes and respects the rights of the residents to be from abuse,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-11 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and medical record review, the facility failed to ensure the comprehensive care plan was developed and implemented for two of 30 final sampled residents (Residents 1 and 7). * The facility failed to develop a care plan to address Resident 1's non-compliance with his prescribed fluid restriction. * The facility failed to implement a care plan intervention to provide an APP mattress for Resident 17, who was at risk for the development of pressure injuries. These failures placed the residents at risk of not being provided appropriate, consistent, and individualized care.Findings: 1. Medical record review for Resident 17 was initiated on 3/4/26. Resident 17 was admitted to the facility on [DATE]. Review of Resident 17's Care Plan Report showed a care plan focus titled Potential for Pressure Ulcer Development related to CVA, aging process, and decreased mobility initiated on 2/14/26. The care plan interventions included an APP mattress for skin integrity maintenance, initiated on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-11 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to ensure the necessary care and services were provided to prevent the risk and development of pressure injuries for two of two final sampled residents (Residents 17 and 147) reviewed for pressure injuries. * Resident 17 was at risk for the development of pressure injuries. The facility failed to ensure Resident 17's physician's order dated 2/28/26, for an APP mattress for skin maintenance/prevention was implemented. * The facility failed to reposition Resident 147 at least every shift which potentially led to the development of his pressure injury after admission on 8/2025. These failures placed the residents at risk for the development or worsening of pressure injuries.Findings: Review of the facility's P&P titled Skin Management System revised 12/2019 showed any resident who entered the facility without pressure ulcers would have appropriate preventative measures taken to ensure that the resident does not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-11 · tag F0693 — failed to provide proper feeding-tube care — isolatedEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to provide the appropriate care and services for the use of the enteral feedings for one of one final sampled resident (Resident 147) reviewed for enteral feedings. * The facility failed to ensure the enteral water flush for Resident 147 was accurately programmed per the physician's order. In addition, the facility failed to change Resident 147's water bag and enteral feeding tubing after 24 hours of use. These failures posed the risk for developing dehydration complications and potential infections for Resident 147.Findings: Review of the facility's P&P titled Enteral Feeding Administration dated 3/2022 showed to administer the enteral feeding at a constant controlled infusion rate per the physician's orders. Review of the Cardinal Health user manual for the Kangaroo Omni Enteral Feeding Pump dated 2024 showed the Kangaroo OMNI Feeding Set included a water flush bag, feeding bag, and a feeding set connector. In…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-11 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to provide the necessary respiratory care services for four of four final sampled residents (Residents 10, 45, 102 and 163) reviewed for respiratory services. * The facility failed to discard Resident 10's nasal cannula tubing dated 1/22/26. In addition, the facility failed to ensure the set-up bag for the nasal cannula for Resident 10 was dated. * The facility failed to ensure a physician's order was obtained when oxygen was administered to Resident 45. * Resident 102's nebulizer mask and tubing was not dated and changed once a week. * The facility failed to ensure the nebulizer mask was dated and labeled, and stored in a set-up bag for Resident 163. These failures had the potential for these residents not to receive appropriate respiratory care, and for increased risks of infection.Findings: Review of the facility's P&P titled Oxygen, Use of, revised 5/2021 showed the following: - The oxygen cannula or mask…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-11 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to ensure appropriate pain management for one of one final sampled resident (Resident 4) reviewed for pain management. * The facility failed to ensure the nonpharmacological interventions were provided to Resident 4 prior to the administration of hydrocodone hydrocholoride (HCl) (pain medication). This failure had the potential to put the resident at risk for ineffective pain management and adverse effects related to the use of unnecessary pain medication. Findings: Review of the facility's P&P titled Management of Pain revised 4/2016 showed the facility will assist each resident with pain to maintain or achieve the highest practicable level of well-being and functioning by interviewing or observing the resident to determine if pain is present, evaluating pain with the resident to develop a plan of care that considers their needs, and implementing a plan using non-pharmacological and/or pharmacological interventions to manage…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-11 · tag F0756 — failed to review each resident's drug regimen — isolatedEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and medical record review, the facility failed to ensure the pharmacy consultant's recommendations were acted upon for one of 30 final sampled residents (Resident 1) reviewed for drug regimen review. * The facility failed to follow-up the pharmacy consultant's recommendation to add a warning to the medication sheet regarding the handling of finasteride (medication used to treat benign prostatic hyperplasia or enlarged prostate) for Resident 1. This failure had the potential to put the licensed nurses at risk for adverse consequences related to the medication. Findings: Medical record review for Resident 1 was initiated on 3/4/26. Resident 1 was readmitted on [DATE]. Review of the Consultant Pharmacist's Medication Regimen Review for Resident 1 dated 2/19/26, showed women who are pregnant or may get pregnant must not handle/administer broken or crush Proscar (finasteride) tablets, the active ingredient could harm the unborn baby. Please advise the nurses to wear gloves when handling the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-11 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to ensure one nonsampled resident (Resident 156) observed for the medication administration was free from significant medication errors. * The facility failed to ensure Resident 156 received Dorzolamide Ophthalmic Solution 2% (used to reduce high pressure inside the eye) as ordered when Resident 156 did not receive at least three doses of dorzolamide eye solution. This failure had the potential to have a negative impact on the resident resulting in poor eye pressure control and long-term vision loss.Findings: Review of the facility's P&P titled Administering Medications revised 4/2019 showed medications are administered in accordance with prescriber's orders. On 3/4/26 at 0924 hours, a medication administration observation for Resident 156 was conducted with LVN 3. LVN 3 prepared and administered several medications to Resident 156 including four pills and cyclosporine 0.05% ophthalmic emulsion (used to increase tear…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-11 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, medical record review, and facility P&P review, the facility failed to ensure proper medication storage for two of six medication/treatment carts inspected (Medication Cart A and Treatment Cart B). * The facility failed to ensure an outdated insulin, unlabeled insulin, and opened undated insulin pens were removed from Medication Cart A. * The facility failed to ensure a partially used sterile wound dressing was removed from Treatment Cart B. These failures had the potential for unsafe medication administration/wound treatment and to negatively impact the residents' well-being.Findings: 1. Review of the facility's P&P titled Insulin Injection dated 2/2015 showed do not use if opened over 28 days. Review of the facility's P&P titled Medication Ordering and Receiving: Medication Labels dated 2/2015 stated if a label does not fit directly onto the product, the label may be affixed to an outside container or carton, but the resident's name at least, must be maintained directly on the actual product container. Review of the facility's P&P titled…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-11 · tag F0813 — isolatedHave a policy regarding use and storage of foods brought to residents by family and other visitors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and facility P&P review, the facility failed to ensure food brought to the facility from outside sources for the resident consumption was properly labeled, dated, and stored one of 30 final sampled residents (Resident 108). * Resident 108's food was unlabeled, undated, and not properly stored. This failure had the potential to cause foodborne illnesses to the medically vulnerable resident population who consume food brought from outside sources.Findings: Review of the facility's P&P titled Bringing in food and/or beverages for residents (undated) showed food and/or beverages brought in should be labeled to monitor for food safety. The item should include: resident's name, room number, and date. Further review of the P&P showed perishable foods/beverages are encouraged for immediate consumption. If food is to be consumed at a later date, the food and/or beverage can be given to the nurse and stored in the resident's designated refrigerator. Unused food will be discarded after…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-11 · tag F0814 — failed to dispose of garbage properly — isolatedDispose of garbage and refuse properly.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and facility P&P review, the facility failed to ensure the garbage was properly stored in one of four garbage dumpsters of the facility. * One garbage dumpster was observed with the lid partially propped open by garbage bags and boxes. This failure had the potential to attract pest/rodents that carried diseases.Findings: Review of the facility's P&P titled Miscellaneous Areas, Garbage and Trash dated 2023 showed the garbage and trash cans must be inspected daily that no debris is on the ground or surrounding area, and that the lids are closed. According to the 2022 FDA Food Code, the outside garbage receptacles must be constructed with tight-fitting lids or covers to prevent the scattering of the garbage or refuse by birds, the breeding of flies, or the entry of rodents. On 3/4/26 at 0739 hours, an observation was conducted of the facility's one of four outside garbage dumpsters. One garbage dumpster was observed with the lid partially propped open by the garbage bags and boxes, preventing the lid from fully closing. On 3/4/26 at 0902 hours, an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-01 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to ensure the comprehensive care plan was developed to reflect the individual care needs for one of six sampled residents (Resident 1). * There was no care plan developed for Resident 1's refusals to shower or bathe. This failure had the potential for the resident to not be provided with appropriate, consistent, and individualized care.Findings: Review of the facility's P&P titled Comprehensive Person-Centered Care Planning revised 12/2023 showed the following:- it is the policy of this facility that the interdisciplinary team (IDT) shall develop a comprehensive person-centered care plan for each resident that includes measurable objectives and timeframes to meet a resident's medical, nursing, mental and psychosocial needs that are identified in the comprehensive assessment;- the resident has the right to refuse or discontinue treatment. In the event that a resident refusescertain services posing a risk to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-01 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to provide the necessary care and services to attain or maintain the highest practicable well-being for one of six sampled residents (Resident 1). * The facility failed to ensure a change in condition assessment and monitoring was completed for Resident 1's rash on the bilateral hands. This failure posed the risk of the resident to not receive appropriate care.Findings: Review of the facility's P&P titled Significant Change of Condition Response revised 1/2022 showed the following:- if, at any time, it is recognized by any one of the team members that the condition or care needs of the resident have changed, the Licensed Nurse or Nurse Supervisor should be made aware;- the Nurse will perform and document an assessment of the resident and identify need for additional interventions, considering implementation of existing orders or nursing interventions or through communication with the resident's provider using…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-07 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to ensure one of four sampled residents (Resident 1) was free from the significant medication errors. * The facility failed to administer Resident 1's Cortef (generic name: hydrocortisone, a corticosteroid) as ordered by Resident 1's neurosurgeon. This failure posed the risk for Resident 1 to have an increased pain, swelling, fatigue, weakness, and nausea. Findings: Review of the facility's P&P titled Administration of Medications dated 10/2021 showed the medications shall be administered as prescribed by the resident's physician. Medical record review for Resident 1 was initiated on 4/3/25. Resident 1 was admitted to the facility on [DATE]. Review of Resident 1's H&P examination dated 3/12/25, showed Resident 1 did not have the capacity to understand and make medical decisions. Resident 1 had a diagnosis of a pituitary adenoma and was readmitted to the facility following a pituitary tumor removal. Review of Resident 1's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-12-18 · tag F0567 — failed to protect residents' money held by the home — isolatedHonor the resident's right to manage his or her financial affairs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and medical record review, the facility failed to ensure one of three sampled residents (Resident 2) maintained their rights to manage the financial affairs. * The facility failed to ensure Resident 2 was involved in the decision-making process for his financial affairs and failed to inform Resident 2 that his personal funds (social security money) was directly deposited into the RFMS account. These failures resulted in Resident 2 losing control of his social security benefit money to the facility and further risk for Resident 2's finances to be lost, misused, and not easily accessible. Findings: Review of the facility's P&P titled Accounts Receivable Policy and Procedure revised March 2024 showed in part, the RTF policy and procedure established guidelines to manage and monitor resident's funds in a uniform process that allows residents the appropriate access to their funds while ensuring protection of resident funds in accordance with state and federal regulatory requirements The resident has the right to determine how their trust money is spent. The facility is…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-12-18 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and medical record review, the facility failed to ensure the medical record was complete and accurately documented for one of three sampled residents (Resident 3). * Resident 3's MAR failed to show the lung sounds were documented. * There were no documented interventions after Resident 3's blood pressure reading of 91/49 mmHg. * There was no documentation of Resident 3's meal percentages. * There was no documentation Resident 3 was monitored for signs and symptoms of a urinary tract infection. * There was no documentation Resident 3 was being monitored for side effects of Bumex (diuretic). These failures had the potential for the resident's care needs to not be met as their medical information was not complete and accurate. Findings: Closed medical record review for Resident 3 was initiated on 12/9/24. Resident 3 was admitted to the facility on [DATE], and discharged on 11/7/24. Review of Resident 3's MDS SectionC dated 10/14/24, showed Resident 3 had a BIMS score of 10, indicating had…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-10-24 · tag F0695 — failed to provide proper breathing / tracheostomy care — patternProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to ensure five of five final sampled residents (Residents 27, 55, 98, 101, and 440) reviewed for respiratory care were provided with the appropriate respiratory care when: * The facility failed to ensure Resident 440's physician's order for the use of CPAP machine was clarified to the physician. In addition, the facility failed to provide proper maintenance for the CPAP machine use at bedside. * The facility failed to follow the physician's order for the administration of continuous oxygen and failed to ensure the nasal cannula was stored in a sanitary manner for Resident 55. * The facility failed to clarify the physician's order for the oxygen administration when the order for the use of oxygen did not specify the amount of oxygen to be administered for Resident 55. * The facility failed to ensure Resident 98's nebulizer mask was stored in a sanitary manner. * The facility failed to ensure Resident 101's nasal…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-10-24 · tag F0758 — failed to limit and justify psychotropic drugs — patternImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review the facility failed to ensure the residents were free from the unnecessary psychotropic medications for four of five final sampled residents (Residents 45, 75, 85, and 101) reviewed for the unnecessary medications. * The facility failed to ensure the PRN order for the antipsychotic (medications used to treat symptoms of psychosis) medication was limited to 14 days for Resident 45. * The facility failed to ensure the non-pharmacological interventions were implemented prior to the administration of psychotropic medications for Resident 85. * The facility failed to ensure the nonpharmacological interventions were implemented prior to the administration of psychotropic medications for Resident 101. * The facility failed to ensure Resident 75 had informed consent and GDR for melatonin, was monitored for side effects for melatonin and mirtazapine, and had non-pharmacological interventions implemented prior to the administration of psychotropic…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-10-24 · tag F0804 — failed to serve food at safe, palatable temperature — patternEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, facility document review, and facility P&P review, the facility failed to ensure the food was served at a temperature to ensure palatability for one of 30 final sampled residents (Resident 60) and two nonsampled residents (Residents 62 and 131). This deficient practice had the potential to impact the residents' nutritional status and not meet the residents' desires to be served food they felt was palatable and attractive. Findings: Review of the facility's P&P titled Meal Service dated 2023 showed meals that meet the nutrtitional needs of the residents will be served in an accurate and efficient manner, and served at the appropriate temperatures. The temperature of the food when the resident receives it is based on palatability. The goal is to serve cold food cold and hot food hot. Further review of the facility's P&P showed the recommended food temperatures at delivery to the residents are as follows: - Cold entree and fruit or cold dessert at less than or equal to 50 degrees F. - Salads, milk/cold beverage at less than or equal to 45 degrees F. -…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-10-24 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, facility document review, and facility P&P review, the facility failed to ensure the sanitary requirements were met in the kitchen as evidenced by: * The facility failed to ensure the proper labeling and dating of food in the refrigerator. * The facility failed to ensure the kitchen utensils had smooth cleanable surfaces and were in good repair. * The facility failed to ensure the kitchen utensils were stored and kept in sanitary conditions and free of food particle or residue. * The facility failed to ensure the blender and metal pans were air-dried prior to storing. These failures had the potential for cross contamination and cause foodborne illnesses in a medically vulnerable population who consumes food prepared in the facility's kitchen. Findings: Review of the facility's Diet Type Report dated 10/21/24, showed 140 of 149 residents consumed the foods prepared in the facility's kitchen. 1. Review of the facility's P&P titled Labeling and Dating of Foods dated 2022 showed all food items in the storeroom, refrigerator, and freezer need to be…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-10-24 · tag F0881 — failed to use antibiotics responsibly — patternImplement a program that monitors antibiotic use.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, facility document review, and facility P&P review, the facility failed to inform the physician of the residents prescribed antibiotics with signs and symptoms not meeting McGeer's Criteria (criteria used by long-term care facilities to determine a true infection) for five of 30 final sampled residents (Residents 60, 75, 101, 110, and 840) and 24 nonsampled residents (Residents 16, 21, 24, 48, 50, 63, 96, 100, 117, 120, 123, 740, 741, 742, 743, 745, 746, 747, 748, 749, 750, 751, and 752). This failure had the potential risk for continued use of unnecessary antibiotics, potentially resulting in adverse reactions associated with antibiotics and the development of antibiotic resistant bacteria. Findings: According to the Centers for Disease Control and Prevention (CDC), antibiotics are among the most frequently prescribed medications in nursing homes, with up to 70% of residents in a nursing home receiving one or more courses of systemic antibiotics over a year. Studies have shown that 40-75% of antibiotics prescribed in nursing homes may be unnecessary or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-24 · tag F0554 — isolatedAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to ensure two of 30 final sampled residents (Residents 11 and 98) were assessed to determine if it was safe for them to self-administer their medications prior to self-administering their medications. * Resident 98 had a tube of Preparation H (topical medication used for hemorrhoids) and a tube of mometasone furoate (topical corticosteroid medication used for certain skin conditions) at the bedside. Resident 98 did not have a physician's order for self-administration of medications at the bedside. * A bottle of Lumify eye drops (medication to temorarily relieve eye redness and itching) and a bottle of Systane eye drops (medication to temporarily relieve dry, irritated eyes) were kept at Resident 11's bedside table. Resident 11 had self-administered the Lumify and Systane eye drops without being assessed for self-administration of medications. In addition, there were no physician's order for the eye drops…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-24 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, facility document review, and facility P&P review, the facility failed the conduct the status post change of condition assessments for one of three closed records reviewed (Resident 138). * Resident 138 had a change of condition involving an episode of vomiting, abdominal discomfort, and refusing to eat. The facility failed to follow up with the physician regarding the change of condition in a timely manner, failed to monitor Resident 138's vital signs, and failed to conduct and assessment related to the resident's change in condition. These failures had the potential for Resident 138's changes in medical condition not being identified, potentially delaying necessary care and treatment. Findings: Review of the facility's P&P titled Significant Change in Condition, Response revised 12/2023 showed it is the policy of this facility to ensure each resident receives quality of care and services to attain and maintain the highest practicable physical, mental, and psychosocial…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-24 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to ensure the necessary care and services were provided to prevent the development and worsening of pressure injuries and promote the healing of existing pressure injuries for one of three final sampled residents (Resident 840) reviewed for pressure injuries. * The facility failed to provide Resident 840 with the LAL mattress as ordered by the physician. Additionally, the facility failed to ensure Resident 840's pressure injuries were assessed weekly in accordance with the facility's policy and the resident's plan of care. These failures had to potential for Resident 840 to not receive the appropriate care and services to promote healing or prevent the development and worsening of pressure injuries. Findings: Review of the facility's P&P titled Skin and Wound Monitoring and Management Care Guidelines revised 2/2023 showed it is the policy of this facility that a resident having pressure ulcers receives the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-24 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to ensure one of four final sampled residents (Resident 91) reviewed for falls was free from accident hazards. * The facility failed to place the floor mats on both sides of Resident 91's bed as ordered by the physician and resident's care plan for Resident 91. This failure had the potential for serious injury to the resident. Findings: Review of the facility's P&P titled Fall Management System revised 6/2018 showed it is the policy of this facility to provide each resident with appropriate assessment and interventions to prevent falls to minimize complications if a fall occurs. On 10/21/24 at 1157 hours, and 10/21/24 at 1605 hours, Resident 91 was observed lying in bed and no floor mats were in place. Medical record review for Resident 91 was initiated on 10/21/24. Resident 91 was admitted to the facility on [DATE]. Review of Resident 91's Change in Condition Evaluations dated 2/27, 4/26, and 8/15/24, showed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-24 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to ensure appropriate pain management for two of two final sampled residents (Residents 85 and 98) reviewed for pain management. * The facility failed to administer pain medication according to the physician's order for Resident 98. * The facility failed to ensure Resident 85 was consistently provided non-pharmacological interventions for pain prior to the administration of narcotic pain medication. These failures put Residents 85 and 98 at risk for ineffective pain management. Findings: Review of the facility's P&P titled Recognition and Management of Pain revised 7/2017 showed it is the policy of the facility to ensure that pain management is provided to residents who require such services, consistent with professional standards of practice, the comprehensive person-centered care plan, and the residents' goals and preferences. The facility P&P showed the facility assists each resident with pain management to maintain or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-24 · tag F0756 — failed to review each resident's drug regimen — isolatedEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, facility document review, and facility P&P review, the Pharmacy Consultant failed to recognize the irregularity for one of five sampled residents (Resident 75) reviewed for unnecessary medications when Resident 75 who was a diabetic and on Insulin (an injectable medication used to lower blood sugar) did not have any HbA1C level checked for 10 months. This failure placed Resident 75 at an increased risk for developing preventable dangerous effects from uncontrolled high blood sugar. Findings: Review of the facility's P&P titled Medication Regimen Review (MRR) revised on 8/2017 showed the Pharmacist reviews each resident's medication regimen at least once a month in order to identify irregularities, MRR included identification of irregularities and use of unnecessary drugs. Medical record review for Resident 75 was initiated on 10/23/24. Resident 75 was admitted to the facility on [DATE]. Reviewed of Resident 75's H&P examination dated 1/23/2024, showed the physician's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-24 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to ensure the medications were not stored at the bedside for one nonsampled resident (Resident 107). In addition, the facility failed to ensure the proper disposal of treatment supplies for one of five medication/treatment carts (Treatment Cart 1)inspected for medication storage and labeling. *The facility failed to ensure one tube of CalaZinc (ointment used to treat and prevent skin irritation and diaper rash, and to protect minor cuts, burns, and dry, cracked skin), one spray bottle of Sea-Clens (saline-based solution for cleansing acute and chronic wounds), and one tube of Critic-Aid (ointment that helps prevent and treat most skin irritation due to incontinence) were not stored in 107's bedside drawer. * The facility failed to ensure the expired culture swabs were removed Treatment Cart 1. These failures had the potential to result in unsafe medication administration and posed the risk for inaccurate test…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-24 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and facility P&P review, the facility failed to maintain the safe infection control practices to help prevent the development and transmission of diseases and infection. * The licensed nurse (LVN 1) failed to use the appropriate sanitizing wipes when disinfecting the blood pressure machine. This failure had the potential for cross contamination (spread of germs and bacteria) and infection. Findings: Review of the facility's P&P titled Cleaning and Disinfecting Non-Critical Resident-Care Items revised 2/2022 showed reusable items are cleaned and disinfected between residents. Medical record review for Resident 35 was initiated on 10/21/24. Resident 35 was admitted on [DATE]. On 10/21/24 at 0828 hours, during a medication administration observation for Resident 35, LVN 1 was observed cleaning a wrist blood pressure monitoring device with Velcro cuff with Micro Kill One Germicidal Alcohol wipes prior to obtaining Resident 35's blood pressure. LVN 1 stated she used the wrist blood…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-24 · tag F0883 — failed to offer flu and pneumonia vaccines — isolatedDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to ensure the pneumococcal vaccine was administered to one of five residents (Resident 31) reviewed for immunizations. This had the potential to put Resident 31 at risk of contracting pneumococcal disease. Findings: Review of the facility's P&P titled Immunizations - Resident revised 7/2023 showed it is the policy of the facility to offer and administer influenza, pneumococcal, and COVID-19 immunization to eligible residents after providing education on the risks and potential side effects of the vaccine(s) and obtaining consent. The policy further showed the purpose of the policy is to minimize the risk of residents acquiring, transmitting, or experiencing complications from influenza, pneumococcal disease, or COVID-19 by assuring that each resident is informed about the benefits and risks of immunization; and has the opportunity to receive the influenza, pneumococcal, or COVID-19 vaccine(s), unless medically…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-03 · tag F0552 — isolatedEnsure that residents are fully informed and understand their health status, care and treatments.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to ensure one of three sampled residents (Resident 1) was informed in advance of their proposed treatments or treatment options to choose the preferrable option for the change in services. * The facility failed to ensure Resident 1 was informed and given the right to choose his treatment services when the facility changed his outpatient psychiatry services to inhouse psychiatry services. This failure had the potential to prevent the resident from participating in his treatment decisions. Findings: Review of the facility's P&P titled Resident Rights (undated) showed the resident has the right to be informed in advance by the physician or other practitioner or processional of the risks and benefits of proposed care of treatments and treatment alternative options to choose the alternative or options the resident prefers. Medical record review for Resident 1 was initiated on 5/1/24. Resident 1 was admitted to the facility on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-03 · tag F0773 — isolatedProvide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to provide the laboratory services for one of three sampled residents (Resident 1). * The facility failed to carry out the physician's order for laboratory testing for Resident 1. * The facility failed to ensure the abnormal laboratory test results for Resident 1 were reported to the physicianin a timely manner. Thesefailures had the potential to adversely affect the resident's physical health and well-being. Findings: Medical record review for Resident 1 was initiated on 5/1/24. Resident 1 was admitted to the facility on [DATE]. a. Review of the facility's P&P titled Physician's Orders, Telephone Orders, and Recapitulation Process (undated) showed all orders must be specific and complete with all necessary details to carry out the prescribed order without any question. Review of Resident 1's Physician Orders dated 1/31/24, showed a physician's order to complete the CBC, CMP, and HbA1C tests in the AM. However, further review…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-03-29 · tag F0660 — isolatedPlan the resident's discharge to meet the resident's goals and needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to implement their P&P regarding the AMA discharge for one of two sampled residents (Resident 1). * The facility failed to provide the appropriate instructions including to contact the physician immediately when Resident 1 was AMA discharged as per the facility's P&P. In addition, the physician was not informed of the resident wanting to leave AMA until after the resident had left the facility. These failures had the potential to place Resident 1 at risk for medical complications post-discharge. Findings: Review of the facility's P&P titled Discharge Against Medical Advice revised 5/2007 showed to ensure the safe departure from the facility when it is without medical approval, give any appropriate instructions to the resident, and instruct to contact the physician immediately; and document instructions given on the record. Closed medical review for Resident 1 was initiated on 3/26/24. Resident 1 was admitted to the facility…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-16 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, closed medical record review, and facility P&P review, the facility failed to ensure one of three sampled residents (Resident 1) was provided quality care when LVN 3 failed to administer Resident 1's Lasix (diuretic) as ordered and did not inform the physician. This failure had the potential to cause harm and delayed medical treatment for Resident 1. Findings: Review of the facility's P&P titled Administering Medications revised 4/2019 showed medications are administered in accordance with the prescriber's orders. Medical record review for Resident 1 was initiated on 1/10/24. Resident 1 was admitted to the facility on [DATE], and discharged on 12/20/23. Review of Resident 1's Order Summary Report for December 2023 showed an order dated 11/24/23, to administer Lasix 20 mg one tablet by mouth one time a day for bilateral lower extremities edema (swelling). Review of Resident 1's MAR for December 2023 showed Resident 1 was not administered Lasix 20 mg on 12/18/23. Review of Resident 1's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-16 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to ensure the necessary care and services were provided to prevent the development of new pressure injuries (areas of damaged skin caused by staying in one position for a long time which reduces blood flow to the area and causes the skin to die and develop a sore) and promote healing of existing pressure injuries for two of two sampled residents (Residents 2 and 3). * The facility failed to ensure Resident 2's wound treatments were administered as per the physician's orders. * The facility failed to provide a LAL mattress as per Resident 3's care plan. These failures posed the risk for worsening of the existing pressure injuries or development of new pressure injuries for these residents. Findings: Review of the facility's P&P titled Skin and Wound Monitoring, revised 1/2022 showed it is the facility's policy that a resident having pressure injury(s) receives necessary treatment and services to promote healing,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-16 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to maintain the infection control practices in accordance with the facility's P&P to help prevent the transmission of diseases and infections. * The facility failed to ensure CNA 1 wore proper PPE when entering Resident 5's room which was on transmission-based precautions. This failure posed the risk for transmission of communicable diseases to other residents in the facility. Findings: Review of the CDC document titled Interim Infection Prevention and Control Recommendations for Healthcare Personnel During the Coronavirus Disease 2019 (COVID-19, an infectious disease caused by the SARS-CoV-2 virus) Pandemic updated 5/8/23, showed healthcare personnel who enter the room of a resident with suspected or confirmed SARS-CoV-2 infection should adhere to Standard Precautions and use a NIOSH approved particulate respirator with N95 filters or higher, gown, gloves, and eye protection (i.e. googles or a face shield that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2022-03-25 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, facility document review, and facility P&P review, the facility failed to ensure the appropriate infection control practices designed to provide a safe and sanitary environment and help prevent the development and transmission of infections were implemented. * The facility failed to conduct the infection surveillance for the months of November and December 2021. This posed the risk of the facility not accurately investigating and preventing new infections from developing and an outbreak going unrecognized within the facility. * The facility failed to ensure COVID 19 screening which included screening for symptoms of COVID-19 of the visitors and resident's families were completed before allowing to enter the facility. This posed the risk for COVID 19 transmission in the facility. Findings: 1. According to the facility's P&P titled Surveillance of Infections and Reporting revised on 9/2017, the facility will maintain an ongoing system of surveillance designed to identify possible communicable diseases or infections to ensure that measures are taken to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-03-25 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to provide a safe and homelike environment for one of 28 sampled residents (Resident 127). * The sliding door in Resident 127's room was derailed and broken, which prevented it from closing. This deficient practice had the potential to negatively impact the quality of life and increased risk for physical discomfort for Resident 127. Findings: On 3/23/22 at 1053 hours, a concurrent observation of Room A and interview was conducted with Resident 127. The sliding screen door which provided Resident 127 access to the patio was observed to be partially open. The sliding screen door had a broken handle and with the bottom portion derailed, which did not allow the screen to fully open or close. Resident 127 stated he notified the housekeeping staff about the broken sliding screen door a few weeks ago. Resident 127 stated he felt the facility did not care enough to fix the sliding screen door and it made his room feel less homelike. On 3/23/22 at 1430 hours, the sliding screen door in Room A still remained partially open, the lower…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-03-25 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to maintain an environment free from accident hazards and failed to implement the interventions to reduce the risks of accidents and injury for two of 28 final sampled residents (Residents 65 and 70). * Resident 70's smoking paraphernalia were observed at bedside. This failure had the potential to increase the risk of injury to Resident 70 and the risk of fire to the environment and other residents. * Resident 65 was assessed as high risk for fall and the intervention was to use a tab alarm (a pull-string that attaches magnetically to the alarm with garment clip to the resident) on the wheelchair. The facility failed to ensure Resident 65's wheelchair tab alarm was in good working order. This failure had the potential to result in the injury due to falls. Findings: 1. Review of the facility's Smoking Policy revised 2021 showed in part, .3. A designated tackle box for tobacco products and smoking devices will be…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-03-25 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and medical record review, the facility failed to ensure the oxygen tubing (device used to deliver supplemental oxygen) was dated and changed once a week as per the facility's P&P for one of 28 final sampled residents (Resident 20). This deficient practice had the potential to result in contamination of the resident's oxygen equipment and placed Resident 20 at risk for infection. Findings: Review of the facility's P&P titled Use of Oxygen dated 5/2001 showed the oxygen tubing or masks will be changed at least every seven days. Review of Resident 20's medical record was initiated on 3/21/22. Resident 20 was admitted to the facility on [DATE]. Review of the physician's orders dated 11/10/21, showed an order to administer oxygen at 2-3 liters per minute via nasal cannula (a device used to deliver supplemental oxygen or increased airflow to a patient or person in need of respiratory help) continuously. Review of the MDS dated [DATE], showed Resident 20 was cognitively impaired and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-03-25 · tag F0804 — failed to serve food at safe, palatable temperature — isolatedEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, facility document review, and facility P&P review, the facility failed to ensure the food was served at a temperature to ensure palatability for one of 28 final sampled residents (Resident 45) and three nonsampled residents (Residents 8, 69, and 103). This deficient practice had the potential to impact the residents' nutritional status and not meet the residents' desires to be served food they felt was palatable and attractive. Findings Review of the facility's P&P titled Meal Service dated 2018 showed the recommended food temperatures at delivery to the residents are as follows: - Cold entree and fruit or cold dessert at less than or equal to 50 degrees F - Salads, milk/cold beverage at less than or equal to 45 degrees F, - hot entree, waffles, french toast, starch, vegetable at more than or equal to 120 degrees F, - hot beverage, soup or hot cereal at more than or equal to 140 degrees F. On 3/22/22 at 0930 hours, during the Resident Council meeting, Residents 8, 69, and 103 expressed concerns about the temperatures of the food served during meals…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-03-25 · tag F0812 — failed to store, cook, and serve food safely — isolatedProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and facility P&P review, the facility failed to ensure the sanitary requirements were met in the kitchen as evidenced by: * Multiple undated and expired foods in the kitchen. * Refrigerators A and B's temperatures were out of range. These failures had the potential to cause foodborne illnesses in a medically vulnerable resident population who consumed food prepared in the kitchen. Findings: Review of the CMS 672 Resident Census and Condition of Residents completed by the facility dated 3/21/22, showed 133 of 138 residents in the facility received foods prepared in the kitchen. 1. According to the facility's P&P titled Labeling and Dating of Foods, all food items in the storeroom, refrigerator and freezer need to be labeled and dated based on established procedure for either food safety or product rotation (First in-First out). For food that are prepared by the facility, held greater than 24 hours cold shall be clearly marked to indicate the date by which the food shall be consumed or discarded-use by. a. On 3/21/22 at 0730 hours, an initial tour of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-03-25 · tag F0813 — isolatedHave a policy regarding use and storage of foods brought to residents by family and other visitors.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and facility P&P review, the facility failed to ensure the safe and sanitary handling of food brought from home for one of 28 final sampled residents (Resident 15). * Multiple resealable plastic bags filled with food found in Resident 15's room were unlabeled and undated. This failure had the potential for food borne illnesses. Findings: Review of the facility's P&P titled Resident or Personal Food Storage (undated) showed the food brought from outside sources for storage in the facility or resident room will be monitored by designated the facility staff for food safety. On 3/22/22 at 0738 hours, multiple resealable plastic bags filled with food were observed at Resident 15's bedside. The resealable plastic bags were unlabeled, undated, and contained the following food items: - one bag of white colored snacks, - one bag of yellow colored chips, - one bag of gummies, - one bag of caramel, - one bag of chocolates, and - three bags of cheese popcorn. On 3/22/22 at 0915 hours, an interview was conducted with CNA 2. CNA 2 was asked about the personal food…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2026-03-11 · tag F0552 — patternEnsure that residents are fully informed and understand their health status, care and treatments.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to ensure the informed consent was completed prior to the use of a psychotropic medication for one of five final sampled residents (Resident 80) reviewed for informed consent. * The facility failed to ensure Resident 80's informed consent included the date and signature of the physician under the prescriber's section of the form. This failure had the potential to violate the residents' rights of not being fully informed of the medications and treatments. Findings: Review of the facility's P&P titled Informed Consent - CA revised date 2017 showed the following:- Physician's orders related to the use of psychotherapeutic drug, or chemical restraint should not be initiated until an informed consent (Anti-Psychotic Medications Consent or Psychotropic Medications, Verbal Consent for) is obtained. Material information is provided to the resident or resident's surrogate decision maker that is material to the resident's decision…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · B2026-03-11 · tag F0574 — patternThe resident has the right to receive notices in a format and a language he or she understands.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, facility document review, and facility P&P review, the facility failed to ensure one of five nonsampled residents (Resident 154) during the Resident Council Meeting was informed of how to contact the State Survey Agency and to communicate with them when needed. This failure had the potential to negatively impact the residents' rights to be informed.Findings: Review of the facility's P&P titled Resident Rights revised 05/2007 showed The Resident has the Right: 25. To a posting of names, addresses and telephone numbers of all pertinent state client advocacy groups such as survey and certification, licensing, ombudsman, protection and advocacy network, and Medicaid fraud control unit. Medical record review for Resident 154 was initiated on 3/6/26. Resident 154 was admitted to the facility on [DATE]. Review of Resident 154's H&P examination dated 2/16/25, showed Resident 154 had the capacity to understand and make decisions. Review of Resident 154's MDS dated [DATE], showed Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2024-10-24 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — the official record, unedited, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to maintain a homelike environment for one nonsampled resident (Resident 102). * Resident 102 resided in Room A. Room A was observed with scratches and chipped pain on the wall adjacent to Resident 102's bed. This failure had the potential to negatively impact the resident's quality of life. Findings: Medical record review for Resident 102 was initiated on 10/21/24. Resident 102 was admitted to the facility on [DATE]. On 10/23/24 at 0944 hours, an observation and concurrent interview was conducted with Resident 102. Resident 102 was observed in her room (Room A) lying on her bed. The wall adjacent to Resident 102's bed was observed in disrepair, with scratches and areas without paint. Resident 102 stated she would like her room to remain neat and clean as she spent a lot of time in her room. Resident 102 stated the wall needed to be repaired and painted. On 10/24/24 at 1430 hours, the DON was informed and verified the above findings.
- No harm found · Bcited before2024-10-24 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to implement the comprehensive care plan for one of 30 final sampled residents (Resident 55). * Resident 55's care plan for the use of continuous oxygen therapy showed to administer oxygen at a rate of two liters per minute; however, the nursing staff failed to implement the care plan as evidenced by having administered continuous oxygen therapy to Resident 55 at a rate of four liters per minute. This failure posed the risk for not providing appropriate an individualized care to the resident. Findings: Review of the facility's P&P titled Care and Treatment revised 5/2017 showed it is the policy of the facility to ensure each resident receives quality of care and services to attain and maintain the highest practicable physical, mental, and psychosocial well being in accordance with the interdisciplinary comprehensive assessment and plan of care. Medical record review for Resident 55 was initiated on 10/21/24.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2024-10-24 · tag F0814 — failed to dispose of garbage properly — patternDispose of garbage and refuse properly.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to ensure the garbage was properly stored and covered in one of four garbage dumpsters. This failure had the potential to attracts pest/rodents that carried diseases. Findings: According to the 2022 FDA (Food and Drug Administration) Food Code, outside garbage receptacles must be constructed with tight-fitting lids or covers to prevent the scattering of the garbage or refuse by birds, the breeding of flies, or the entry of rodents. On 10/24/24 at 0730 hours, an observation of the facility's outside garbage dumpster was conducted. One of four garbage dumpster was observed with the right-side lid missing and exposing the garbage inside. On 10/24/24 at 0737 hours, an observation and concurrent interview was conducted with the Maintenance Director. The Maintenance Director verified the above findings. When asked about the right-side garbage dumpster lid not being used to cover the dumpster, the Maintenance Director stated the garbage dumpster had a broken lid on the right side since August 2024 and the garbage company had not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · B2024-10-24 · tag F0907 — patternProvide enough space and equipment to meet each resident's needs
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, the facility failed to provide sufficient space for communal dining for three of eight residents (two final sampled residents, Residents 27 and 60; and one nonsampled resident, Resident 63) interviewed during the resident council meeting. * The residents stated the facility failed to provide a communal dining area for the residents in the facility who did not require staff assistance with meals. The residents stated only the residents who required staff assistance with meals had access to the communal dining area. This failure had the potential to inhibit socialization and negatively affect the residents' quality of life. Findings: On 10/22/24 at 0826 hours, the resident council meeting (a group of residents that meets regularly to discuss and offer suggestions about facility procedures to improve the quality of life for the residents who reside at the facility) was conducted with eight residents. Residents 27, 60, and 63 stated currently only the residents who required staff assistance with meals had access to the communal dining room. Residents 60 and 63 stated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2024-08-08 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and medical record review, the facility failed to develop a plan of care to reflect the individual care needs for two of two sampled residents (Resident 2 and 3). * The facility failed to develop a care plan problem to address Resident 2's breast cancer and use of Femara (hormone based chemotherapy medication to treat breast cancer) medication. In addition,the facility failed to ensure a care plan problem addressing Resident 2's limited physical mobility included a measurable timeframe for the goal. * The facility failed to ensure a care plan problem addressing Resident 3's limited physical mobility included a measurable timeframe for the goal. These failures posed the risk of not providing appropriate, consistent, and individualized care to Residents 2 and 3. Findings: 1. Medical record review for Resident 2 was initiated on 8/7/24. Resident 2 was admitted to the facility on [DATE]. Review of Resident 2's H&P examination dated 6/14/24, showed Resident 2 had the capacity to understand and make…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2024-01-16 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to ensure the resident's personal belongings were appropriately accounted for upon discharge for one of two sampled residents (Resident 1). This failure resulted in Resident 1's personal belongings not being accounted for at discharge, which had the potential to negatively impact the residents' well-being. Findings: Review of the facility's P&P titled Theft & Loss revised 5/2019 showed a written resident personal property inventory must be recorded on an appropriate form upon the resident's admission and it must be maintained current by noting all items being added or deleted, and the facility shall surrender a receipt upon discharge from the facility or upon death. Closed medical record review for Resident 1 was initiated on 1/10/24. Resident 1 was admitted to the facility on [DATE]. Resident 1 was transferred from the facility on 12/20/23. Review of Resident 1's Inventory of Personal Effects updated 12/14/23, failed to show…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2023-12-20 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to maintain a clean and sanitary homelike environment as evidenced by: - The brownish stains were observed on three curtains in Shower room [ROOM NUMBER] of six shower rooms in the facility. - The shampoo dispenser was missing in Shower room [ROOM NUMBER]. - No pillowcases and washcloths were found in six of six linen closets. These failures had the potential to negatively affect the health and well-being of the residents. Findings: On 12/5/23 at 0830 hours, a tour of the facility was conducted with the Maintenance Director. Brownish stains were observed on 3 curtains in the shower room [ROOM NUMBER]. The Maintenance Director verified the observation and stated he would notify his staff to clean the curtains. On 12/6/23 at 0738 hours, an observation and concurrent interview was conducted with the Janitor. The Janitor stated he wasresponsible to clean and maintain all six shower rooms. An observation of missing the shampoo dispenser in Shower room [ROOM…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · B2023-09-13 · tag F0553 — failed to let residents help plan their care — patternAllow resident to participate in the development and implementation of his or her person-centered plan of care.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to ensure the resident/resident representative had participated in development of the person-centered plan of care timely for one of three sampled residents (Resident 4) as per the facility's P&P. Thisfailure put Resident 4 at risk of not receiving resident-centered care. Findings: Review of the facility's P&P titled Care Planning showed in part, the following: - The IDT shall develop a comprehensive care plan for each resident. - A comprehensive care plan is developed at least within 7-14 days of completion of the MDS. - To the extent possible, the resident, the resident's family and/or responsible party should participate in the development of the care plan. - Scheduling and preparation of the care plan meeting calendar is complete during admission, quarterly, and annually and as needed. Scheduling is done by MDS/Social services/Designee. - Care conference may be in the form of face-to-face meeting, conference calls or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2022-03-25 · tag F0814 — failed to dispose of garbage properly — patternDispose of garbage and refuse properly.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation and interview, the facility failed to ensure the garbage and refuse were properly stored. * Two garbage dumpsters were overflowing with trash, which prevented the lid from fully closing. This failure had the potential to attract pests and rodents that may carry diseases. Findings: On 3/21/22 at 0933 hours, an observation and concurrent interview was conducted with the Dietary Supervisor. The cover lids of the two dumpsters outside the facility were observed to be propped open. The two dumpsters were overflowing with trash bags full of garbage which prevented the lid from fully closing. Trash bags and cardboard boxes were observed to be piled up around the two dumpsters. The Dietary Supervisor verified the findings.
- No harm found · B2022-03-25 · tag F0921 — failed to keep a safe, functional, sanitary building — patternMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
2. On 3/22/22 at 0800 hours, two floor tiles in Room B were observed to be cracked and chipped. On 3/22/22 at 1130 hours, a concurrent observation and interview was conducted with the Maintenance Supervisor. The Maintenance Supervisor verified the finding and stated the two tiles had to be fixed. Based on observation and interview, facility document review, and facility P&P review, the facility failed to maintain a safe, comfortable, and homelike environment for the residents. * The facility failed to ensure the lint trap from the three laundry dryers were free of lint and debris. The lint traps were not cleaned every two hours to prevent the accumulation of lint and debris. This failure posed the risk for fire. * Two floor tiles in Room B were cracked and chipped. * Room C had areas of cracked dry wall and peeling paint. These failures had the potential for the residents to not have a comfortable and homelike environment. Findings: 1. Review of the facility's P&P titled Laundry Dryer, Lint Trap Cleaning revised 1/2020, showed in part, .2. Routine cleaning surfaces of lint, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$16,988 in federal fines across 1 penalty.
- $16,988 — penalty dated 2026-03-11
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to THE ENSIGN GROUP — 342 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 2 of 5 | 3.2 | -1.2 vs chain |
| Health inspection | 2 of 5 | 2.8 | -0.8 vs chain |
| Staffing | 4 of 5 | 2.7 | +1.3 vs chain |
| Quality measures | 4 of 5 | 4.4 | -0.4 vs chain |
The other 341 homes this chain runs (chain average 3.2★, per CMS)
Showing 40 of 341; lowest-rated first.
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| RUGGLES, MARC | Individual | MANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 05/01/2019 |
| TALEBI DOLOUEI, REZA | Individual | MANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 03/01/2022 |
| WILLITS, ADAM | Individual | CORPORATE DIRECTOR | since 01/15/2019 |
| BURNAM, SOON | Individual | CORPORATE OFFICER | since 01/15/2019 |
| KEETCH, CHAD | Individual | CORPORATE OFFICER | since 03/01/2011 |
| LOOPER, WILLIAM | Individual | CORPORATE OFFICER | since 02/01/2023 |
| SATO, AMI | Individual | CORPORATE OFFICER | since 09/09/2024 |
| PORT, BARRY | Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | since 07/30/2025 |
| ENSIGN SERVICES INC | Organization | ADP OF THE SNF | since 01/15/2019 |
CMS files one row per role, so the 13 rows in the source record cover these 9 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.
1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $2.5M paid to related parties — landlords or management companies under common ownership — equal to about 12% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in CA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the California Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 555259. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-03-11, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
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