The Orchard - Post Acute Care
12385 E. Washington Blvd, Whittier, CA 90606 · For profit - Limited Liability company · 162 certified beds · (562) 693-7701 Medicare & Medicaid certified
The public record raises real questions here. Weigh the concerns below carefully.
- a high payroll-based staffing rating (4/5)
- lower-than-typical staff turnover (31% vs 45% nationally) — better care continuity
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has 2 actual-harm citations
- a high number of inspection citations overall (55) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $14,950 in federal fines (most recent 2025-04-29)
- its payroll-based staffing score sits well above its independent inspection score
- its independent health-inspection rating is low (2/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 2 of 5 |
| StaffingFrom payroll records (PBJ) | 4 of 5 |
| Quality measuresSelf-reported by the facility | Not rated |
Worth a closer look. This home's staffing rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the staffing score rests on the facility's own payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | Not rated |
| Short-stay residentsrehab / post-hospital | 4 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 4 to 3 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 9.2% | 10.2% | 15.4% | better |
| Long-stay residents who lose too much weight | 0.0% | 4.0% | 5.4% | check this* — see note marked star below the table |
| Long-stay residents with a catheter left in their bladder | 0.3% | 0.8% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 0.2% | 1.2% | 2.0% | better |
| Long-stay residents with depressive symptoms | 12.7% | 7.3% | 6.5% | worse |
| Long-stay residents who were physically restrained | 0.0% | 0.4% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 0.0% | 1.6% | 3.3% | check this* — see note marked star below the table |
| Long-stay residents whose ability to walk worsened | 4.3% | 9.8% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 18.0% | 13.7% | 18.9% | typical |
| Long-stay residents given the seasonal flu vaccine | 100.0% | 98.2% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 5.4% | 4.3% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 19.5% | 10.2% | 21.2% | typical |
| Short-stay residents who newly got an antipsychotic medication | 0.2% | 1.5% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 99.6% | 93.2% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 25.2% | 23.0% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 9.2% | 11.2% | 12.0% | better |
| Long-stay hospitalizations per 1,000 resident days | 2.44 | 2.25 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 1.00 | 1.57 | 1.80 | better |
* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
51.8% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 179 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 59.7% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 77 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.53 therapist hours per resident per day in 2026Q1 — more than 84% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 26% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 51.8%CMS range 41.7–61.2 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 11.5%CMS range 8.4–14.1 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 59.7% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 68.8% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 40.3% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 97.7% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 96.7% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 98.8% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 0.0% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 8.1%CMS range 5.1–11.0 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.36 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 162 beds and averages 150.0 residents a day — about 93% occupied, or roughly 12 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.34 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.29 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.97 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 4.02 hrs/resident/day on weekends vs 4.47 on weekdays — 10% thinner on weekends. RN hours go from 0.32 to 0.21 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 31% is below the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
55 citations, most serious first. The 12 most serious are shown; the remaining 43 are one tap away and print in full.
- Actual harm · Gcited before2025-04-29 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, the facility failed to provide necessary care and services for one of 4 sampled resident ( Resident 1) who was at risk for developing pressure ulcer (PU- a skin damage or injury due to poor circulation or prolonged unrelieved pressure) and complications from PU, in accordance with the facility ' s policy and procedure, care plan and the physician ' s order by failing to: 1. Ensure the facility ' s licensed staff was referred and followed up on Resident 1 ' s referral and appointment with a vascular physician (a doctor who specializes in the diagnosis, treatment, and prevention of diseases that affect the blood vessels, including arteries and veins), in accordance with Nurse Practitioner (NP) 1 ' s recommendations on 9/24/2024. Resident 1 was not evaluated until 1/17/2025 when Resident 1 was transferred to the GACH (General Acute Care Hospital) 1 emergency room (ER). 2. Ensure the facility ' s licensed staff identified and addressed Resident 1 ' s diagnoses of peripheral…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-07-26 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one of three sampled residents (Resident 143) with history of falls (move downward, typically rapidly and freely without control, from a higher to a lower level) was provided supervision, monitoring and assistance as indicated on the resident's care plan (a document that outlines the facility's plan to provide personalized care to a resident based on the resident's needs) of high risk for falls and facility's policy and procedure to prevent falls by failing to: 1. Ensure Resident 143's room was well lit and had adequate lighting and not kept dark, in accordance with the resident's care plan dated 6/8/2024, and 6/14,2024 to prevent hazards, falls and accidents. 2. Ensure Resident 143's care plan addressed high-risk factors identified on the resident's Fall Risk Evaluation dated 6/8/2024 to ensure an individualized care plan is developed that includes measurable objectives and timeframes. The care plan interventions will be developed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-11 · tag F0607 — failed to have anti-abuse policies — isolatedDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interviews and record review, the facility failed to implement facility's policy and procedure titled, Abuse: Prevention and Prohibition Against Suspicion of Crime, during the provision of care and services for one of one sampled residents (Resident 1) by failing to: Prevent mental abuse by a male therapist, who made Resident 1 feel uncomfortable.Identify mental abuse.Investigate an allegation of Resident 1 feeling uncomfortable with the male therapist and the way he moved when he was doing the therapy.Report allegation of mental abuse outside of facility and to the appropriate State of Federal agencies in the applicable timeframes. These deficient practices placed residents at risk of further abuse, feeling of intimidation and neglect. Cross referenced to F607Findings: During a review of Resident 1's admission Record (AR), the AR indicated an admission to the facility on 2/11/2026 with diagnoses that included metabolic encephalopathy (syndrome of brain dysfunction caused by systemic illness, organ failure, toxin accumulation, affecting consciousness,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-11 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review, and policy review, the facility failed to immediately report an allegation of potential abuse for 1 of 1 residents reviewed (Resident 1), when multiple facility staff-including the SSD, DSD, and DOR-failed to report Resident 1's allegation of potential abuse to the State Agency and other required agencies, resulting in a delay in required reporting and placing Resident 1 and other residents at potential risk. This failure resulted in a delay in reporting a potential allegation of abuse and had the potential to place Resident 1 and other residents at risk. Cross referenced to F607Findings: During a review of Resident 1's admission Record (AR), the AR indicated an admission to the facility on 2/11/2026 with diagnoses that included metabolic encephalopathy, abnormalities of gait and mobility, and muscle weakness. During a review of Resident 1's Minimum Data Set (MDS) dated [DATE], the MDS indicated Resident 1 had severely impaired cognition. The MDS described Resident 1's ability…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-11-19 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to document a resident's left leg bruising (a mark on the skin caused by broken blood vessels under the surface, which happened after an injury, like a bump or blow) and swelling for one of four sampled residents (Resident 1). This deficient practice that the potential to negatively affect Resident 1's physical comfort and psychosocial well-being.Findings: During a review of Resident 1's admission Record (AR), the AR indicated the resident was admitted to the facility on [DATE], with diagnoses that included abnormalities of gait and mobility (a change to your walking pattern), spondylosis (a common type of arthritis in the spine that resulted from the natural wear and tear on the bones and sofit tissues as you age), and osteoporosis (weak and brittle bones due to lack of calcium and Vitamin D). During a review of Resident 1's History and Physical (H&P) dated 8/23/2025 at 7:08 PM, the H&P indicated the resident had the capacity to understand and make…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-08-07 · tag F0641 — patternEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure and accurate Minimum Data Set (MDS, a resident assessment tool) assessment for three (3) of 3 sampled residents (Residents 43, 81, and 7) by failing to ensure: 1. The functional limitations (limited ability to move a joint that interferes with daily functioning, including activities of daily living, or places the resident at risk of injury) in range of motion (ROM, full movement potential of a joint) was accurate assessed for Resident 43's left arm. 2. The functional limitations in ROM was accurately assessed for Resident 81's both legs. This deficient practice had the potential to result in delayed or missed identification of joint ROM changes, inaccurate care planning, and inadequate provision of services and treatments for Residents 43 and 81. 3. Resident 7's diagnosis of dementia (a progressive brain disorder that affects memory and thought process) and use on antipsychotic medication (medication that affects mood and behavior)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-08-07 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to develop and implement a person-centered care plan (a treatment plan that focused on the needs and preferences of a resident or individual) for four of nine residents (Resident 43, 63, 7, and 142) by failing to: 1.Develop Resident 63's care plan related to behavior related to dementia (a progressive brain disorder that results in memory loss, change in personality and thought process that affects the activities of daily living) was developed to address how to supervise and monitor the resident. 2. Develop Resident 7's care plan that addressed how the resident will be monitored while receiving Escitalopram Oxalate (a medication primarily used to treat depression). These deficient practices had the potential for Resident 63 and Resident 7 not to receive necessary care and intervention to manage their behaviors and psychosocial needs related to their disease process and medication therapy. 3. Develop a plan of care for Resident 142 who had recent history of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-08-07 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure safe provisions of pharmaceutical services to provide safe storage of medications as indicated in the facility's policy and procedure by failing to: 1.Ensure Resident 84 assessed and have a physician's order to keep Xopenex (a rescue inhaler that provided quick relief for breathing difficulties) at the bedside. 2. Ensure Medication Cart 1 and Medication Cart 2 did not have loose pills in the drawer that licensed nurses could not identify. These deficient practices had the potential for the resident to self administer multiple dosage of medication and cause overdose and/or lead to unsafe consumptions of medication by other residents who could access the medications. Addition the deficient practice could result in medication loss and misuse. Findings: 1.During a review of Resident 84's admission Record (AR), the AR indicated the resident was admitted to the facility on [DATE], with diagnoses that included chronic obstructive pulmonary…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-08-07 · tag F0842 — failed to keep accurate, complete medical records — patternSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to maintain complete and accurate documentation in the medical records for two of nine sampled residents (Residents 63 and 43) by failing to ensure: 1.Resident 63's use of antipsychotic medication (primarily used to treat psychosis [mental state where a a resident has difficulty distinguishing between what is real and what is not]) and antidepressant medications (a medication used to treat depression) on the resident's Nursing Summary Weekly. This deficient practice had the potential to result in Resident 63's lack of or delay in treatment and interrupt the provision of care/intervention to the resident's psychosocial need. 2. Restorative Nursing Assistant (RNA- nursing aide program that help residents maintain any progress made after therapy intervention to maintain their function) treatment that were refused by Resident 43 were accurately documented in the resident's medical records. This deficient practice had the potential to negatively…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-08-07 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to follow their facility's policies and procedures (P&P) for 1 of 5 sample residents (Resident 3) when Licensed Vocational Nurse (LVN) 6 did not wear personal protective equipment (PPE, clothing and equipment that is worn or used to provide protection against hazardous substances and/or environments) when administering medication through Resident 3's feeding tube (g-tube, a thin flexible tube used to deliver nutrition, hydration, and medication directly into the stomach when a person is unable to eat or drink on their own). This failure had the potential to result in Resident 6 sustaining an infection from external exposure from other residents, staff, and visitors and the infection could spread throughout the facility. Findings: During a review of Resident 3's admission Record (AR), the AR indicated the facility admitted Resident 3 on 3/28/2023 and readmitted Resident 3 on 7/30/2024 with diagnoses that included quadriplegia (paralysis from the neck down, including legs, and arms, usually due to a spinal cord…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-08-07 · tag F0921 — failed to keep a safe, functional, sanitary building — patternMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide a safe and hazard free environment for three of five sampled residents (Resident 22, 144, and 159) as evidenced by multiple power strips were plugged in another power strip around Resident 22, 144 and 159's bed. The deficient practice had the potential to lead to power overload, overheat that could lead to fire at the facility that threatens the lives of residents, staffs and visitors and/or put them at risk for injury and harm. Findings: 1. During a review of Resident 159's admission Record (AR), the AR indicated the facility originally admitted Resident 159 on 10/23/2014 and readmitted on [DATE] with diagnoses that included anxiety disorder (a mental health disorder characterized by feelings of worry, anxiety, or fear that are strong enough to interfere with one's daily activities) and difficulty in walking. During a review of Resident 159's Minimum Data Set (MDS, a resident assessment tool), dated 7/7/2025, the MDS indicated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-08-07 · tag F0554 — isolatedAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure one of nine sampled residents (Resident 84) was assessed to determine if the resident was capable of self-administering medications, and the physician ordered to allow the resident to keep medication at the bedside before the facility allowed the resident keep medications at bedside. This deficient practice had the potential for unsafe medication administration and storage for Resident 84 and result in adverse reaction (undesired effect) or receive expired or too much medication that could lead to overdose.During a review of Resident 84's admission Record (AR), the AR indicated the resident was admitted to the facility on [DATE], with diagnoses that included chronic obstructive pulmonary disease (COPD, a chronic lung disease causing difficulty in breathing), bronchiectasis with exacerbation (a worsening of symptoms in individuals with bronchiectasis, a chronic lung condition characterized by abnormal and irreversible widening of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 43 citations
- Potential for harm · Dcited before2025-08-07 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to report multiple, consecutive Restorative Nursing Aide (nursing aide program that help residents maintain any progress made after therapy intervention to maintain their function) treatments that was refused by one of seven sampled residents (Resident 43) to the physician. These failures resulted in Resident 43 not receiving services and interventions to improve ROM and address reasons for refusals, prevent contractures (condition of shortening and hardening of muscles, tendons, or other tissue, often leading to joint stiffness), and improve overall mobility and physical functioning. Findings: During a review of Resident 43's admission Record, the admission Record indicated the facility originally admitted Resident 43 on 2/18/2020 and re-admitted Resident 43 on 3/14/2025 with diagnoses including left-sided hemiplegia (weakness to one side of the body) and hemiparesis (inability to move one side of the body) following a cerebral infarction…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-08-07 · tag F0676 — failed to keep up residents' daily-living abilities — isolatedEnsure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide a communication tool or device that translate to a language the resident could understand for one of three residents (Resident 94) who does not speak the formal language in the facility. This deficient practice prevented Resident 94 from communicating the necessary needs with facility staff that could delay in the resident receiving appropriate care/treatment. A review of Resident 94's admission Record [AR] indicated Resident 94 was admitted to the facility on [DATE], with diagnoses that included prostate cancer (uncontrolled growth and spread of abnormal cells that can invade and damage healthy tissues) and anemia (lower-than-normal number of red blood cells). The AR indicated that Resident 94 primary language was Spanish. A review of Resident 94's History and Physical Examination (HPE, a comprehensive physician's note regarding the assessment of the Patient's health status) signed by the attending physician on 7/3/2025, the HPE…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-07 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure one of seven sampled residents (Resident 81) who was assessed as being at risk for pressure ulcer (a localized injury to the skin and/or underlying tissue usually over a bony prominence as a result of pressure, or pressure in combination with shear) was provided a pressure relieving barrier to be placed between Resident 81's overlapping, contracted (loss of motion of a joint associated with stiffness and joint deformity) toes of the left foot as indicated on the facility policy. This deficient practice had the potential to result in Resident 81 developing pressure ulcers on the left foot. Findings: During a review of Resident 81's admission Record, the admission Record indicated the facility admitted Resident 81 on 12/9/2014 with diagnoses including right-sided hemiplegia and hemiparesis following an unspecified cerebrovascular disease (group of conditions that impact the brain's blood vessels and blood flow) and apraxia (disorder of the brain and nervous system in which a person is unable to carry out…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-08-07 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to provide care and services to one of three sampled residents (Resident 142) who was incontinent of bladder (loss of bladder control) and had recent history of urinary tract infection (UTI- an infection in the bladder/urinary tract) was not kept clean and dry. Resident 142's incontinent brief was soaked with urine when observed at 10:35 AM. Certified Nursing Assistant (CNA) 2 stated she changed Resident 142's incontinent brief around 7:45 AM and she was going to check if the resident need to be changed at 11:30 AM. This deficient practice had the potential to result Resident 142 to be at risk for recurrent UTI and skin breakdown. Findings: During a review of Resident 142's admission Record (AR), the AR indicated that the facility originally admitted Resident 142 on 6/17/2025 and readmitted her on 7/8/2025 with diagnoses including atherosclerosis (hardening of arteries) of coronary artery bypass graft(s) (known as bypass surgery-- a medical procedure to improve blood flow to the heart), UTI, and sepsis (a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-08-07 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement the facility's policy and procedure for Nutrition Status Management to weigh one of four sampled residents (Resident 142) upon readmission for nutrition evaluation and management. Resident 142 was weighed six days after readmitted to the facility on [DATE]. The nutrition evaluation by the Registered Dietitian (RD- professionals who are experts in food and nutrition) review was not conducted and did not identify Resident 142's weight loss until six days later. This deficient practice had resulted in the delayed implementation of the intervention for Resident 142's weight maintenance and nutrition management to prevent further weight loss.Findings: During a review of Resident 142's admission Record (AR), the AR indicated that the facility originally admitted Resident 142 on 6/17/2025 and readmitted her on 7/8/2025 with diagnoses including atherosclerosis (hardening of arteries) of coronary artery bypass graft(s) (known as bypass…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-07 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide pharmaceutical services to one of five sampled residents (Resident 157) as evidenced by: 1. Failing to administer Entresto (a medication to treat heart failure [a chronic condition in which the heart does not pump blood as well as it should]) to Resident 157 on 6/29/2025 at 9 AM, 6/30/2025 at 5 PM, 7/1/2025 at 5 PM and 7/16/2025 at 5 PM. 2. Failing to document the reason why Entresto was not administered on 6/30/2025 at 5 PM, 7/1/2025 at 5 PM and 7/16/2025 at 5 PM. 3. Failing to notify the physician and obtain an order when Resident 157 did not receive Entresto on 6/29/2025 at 9 AM, 6/30/2025 at 5 PM, 7/1/2025 at 5 PM, and 7/16/2025 at 5 PM due to unavailability of the medication at the scheduled time for administration. These deficient practices placed Resident 157 at risk for worsening of her heart condition and hypertension (high blood pressure). During a review of Resident 157's admission Record (AR), the AR indicated the facility…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-08-07 · tag F0790 — failed to provide dental care — isolatedProvide routine and 24-hour emergency dental care for each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to promptly provide dental services for one of nine sampled residents (Resident 79) by failing to follow recommendations from the dentist for an oral surgery referral for bone spurs removal (a surgical procedure to remove a bone spur - small sharp pieces of bone that could sometimes detach after a tooth extraction or other oral surgery). This deficient practice resulted in Resident 79 having pain and resorting to eating oatmeal, soups, and pureed food that can potentially result lt in weight loss. During a review of Resident 79's admission Record (AR), the AR indicated the resident was admitted to the facility on [DATE], with diagnoses that included type 2 diabetes mellitus (DM, a disorder characterized by difficulty in blood sugar control and poor wound healing), gout (a type of arthritis [a condition that caused pain, swelling, and stiffness in one or more joints] that caused sudden, severe pain, swelling, and stiffness in one or more…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-07 · tag F0812 — failed to store, cook, and serve food safely — isolatedProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview and record review the facility failed to follow its policy and procedure on food storage, preparation, distribution and serving food in accordance with professional standards for food service safety by failing to ensure that the Dietary Aid (DA) 1 labeled individually packaged four (4) cups of cottage cheese, 12 cups of yogurt, and four (4) cups of puddings in the refrigerator with the date of Use By. This deficient practice had the potential to cause food unlabeled past safe storage time/ period, and place residents who consume this food at risk for foodborne illness (food poisoning or food illness due to pathogens [harmful organisms that cause illness such as bacteria, viruses, or parasites] and toxins that contaminate food). Findings: During an observation and concurrent interview on 8/5/2025 at 11:35 AM, a food tray with a total of 20 individually- wrapped food in dessert cups was observed in the refrigerator which includes four cups of cottage cheese, 12 cups of variety flavors of yogurt, and four cups of pudding. The tray and the 20…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-07-11 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to immediately notify the resident's Physician for one of three sampled residents (Resident 2) reviewed for accidents, of a change in condition when Resident 2 had a fall and was currently receiving anticoagulant (a group of medications that decreased your blood's ability to clot) medications. This deficient practice had the potential for Resident 2 to have complications from the use of anticoagulant due to frequent falls and not to receive the necessary interventions and negatively affect the provision of care and services. During a review of Resident 2's admission Record (AR), the AR indicated the resident was admitted to the facility on [DATE], with diagnoses that included history of falling, abnormalities of gait and mobility (a change to your walking pattern), and personal history of other diseases of the nervous system (a complex network of nerves and tissues that allowed us to think, feel, and move) and sense organs (parts of the body that helped us…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-07-11 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the Minimum Data Set (MDS- a resident assessment tool), accurately reflected resident's vision status for one out of three sampled residents (Resident 2), who has visual impairment (a term describing any vision loss that cannot be fully corrected). Resident 2 was assessed having adequate vision (sees fine detail, such as regular print in newspapers/books). This deficient practice had the potential for Resident 2 to not receive care to address Resident 2's visual impairment. Findings: During a review of Resident 2's admission Record (AR), the AR indicated the resident was admitted to the facility on [DATE], with diagnoses that included history of falling, abnormalities of gait and mobility (a change to your walking pattern), and personal history of other diseases of the nervous system (a complex network of nerves and tissues that allowed us to think, feel, and move) and sense organs (parts of the body that helped us perceive the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-07-11 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to develop a comprehensive person-centered plan of care for one out of three sampled residents (Resident 2) who was assessed to have visual impairment (a term describing any vision loss that cannot be fully corrected) did not have a care plan to address interventions for the resident's visual impairment. This deficient practice had the potential for Resident 2 not to receive care and services for visual impairment such as keeping the resident safe and to prevent accidents and falls. Findings: During a review of Resident 2's admission Record (AR), the AR indicated the resident was admitted to the facility on [DATE], with diagnoses that included history of falling, abnormalities of gait and mobility (a change to your walking pattern), and personal history of other diseases of the nervous system (a complex network of nerves and tissues that allowed us to think, feel, and move) and sense organs (parts of the body that helped us perceive the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-07-11 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure fall prevention interventions were implemented for one out of three sampled residents (Resident 2), reviewed for accidents when Resident 2, who had history of multiple falls at the facility (5/24/2025, 5/25/2025, 6/7/2025, and 6/10/2025), did not have a floor mat in place when the resident was lying in bed, as indicated in the resident's care plan titled Actual Fall. This deficient practice had the potential for recurrent falls for Resident 2 and sustain major injuries as a result of a fall from the resident's bed. Findings: During a review of Resident 2's admission Record (AR), the AR indicated the resident was admitted to the facility on [DATE], with diagnoses that included history of falling, abnormalities of gait and mobility (a change to your walking pattern), and personal history of other diseases of the nervous system (a complex network of nerves and tissues that allowed us to think, feel, and move) and sense organs (parts…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-07-11 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to accurately document in the Fall Risk Evaluation (FRE) on 6/10/2025 and accurately document in the Minimum Data Set (MDS, a federally mandated resident assessment tool) that one of three samples residents (Resident 2) had visual impairment (a term describing any vision loss that cannot be fully corrected) and was at high risk for accidents and fall due to blindness. This deficient practice had the potential for Resident 2 not to receive care to address Resident 2's visual impairment that could lead to a lack of or delay in delivery of necessary care or services to Resident 2 such as monitoring and supervision to prevent recurrent accidents and falls.Findings: During a review of Resident 2's admission Record (AR), the AR indicated the resident was admitted to the facility on [DATE], with diagnoses that included history of falling, abnormalities of gait and mobility (a change to your walking pattern), and personal history of other diseases of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-07-26 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed implement the facility's policy and procedure for infection control by failing to: 1. Store food in a sanitary manner to prevent growth of microorganisms that causes food borne illness (food poisoning: any illness resulting from the food spoilage of contaminated food, pathogenic bacteria, viruses, or parasites that contaminate food, as well as toxins) for residents in the facility by not checking the boxes of fruit and vegetables that was rotten and spoiled items. 2. Ensure the dietary aid to follow hand washing practices consistent with accepted standard of practice after touching trash bin prior to returning to work. These deficient practices had the potential to result in pathogen (germ) exposure to residents and placed residents at risk for a wide spread of infection (a process when a microorganism, such as bacteria, fungi, or a virus, enters a person's body and causes harm) and developing foodborne illness (also called food poisoning, caused by eating contaminated food or eating food not kept at appropriate…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-07-26 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed implement the facility's policy and procedure on infection control to prevent spread of infection for four (4) out of seven (7) sampled residents (Resident 102, 25, 108, and 454) by failing to: 1. Ensure the nasal cannula (NC-a device used to deliver supplemental oxygen to people) tubing was changed at least every 7 days for Resident 102. 2. Ensure the NC was stored properly and not reused after it was observed touching the trashcan and the floor for Resident 25. 3. Ensure the G-tube (A tube inserted through the wall of the abdomen directly into the stomach) formula bottle tubing was dated for Resident 108. 4. Ensure the peripheral intravenous (a thin, flexible tube that is inserted into a vein, it is used to give intravenous fluids, blood transfusions, chemotherapy, and other drugs) (PIV) dressing was dated for Resident 454. These deficient practices had the potential to result in the residents' infection (a process when a microorganism,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-07-26 · tag F0921 — failed to keep a safe, functional, sanitary building — patternMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain a safe, sanitary, and hazard free environment for two (2) out of six (6) residents (Resident 255, and 64) by failing to: 1. Ensure the footrest (a base of support and elevates the legs) of a wheelchair was not placed in the doorway, blocking the residents and staffs from leaving and entering Resident 255 room. This failure had the potential for residents and staffs to be at risk for accident by tripping onto the footrest and result in a major injury. 2. Ensure the facility's staff timely empty two used urinals filled with the resident's urine for Resident 64. This failure resulted in Resident 64's complaint of foul urine odor, feeling unsanitary and uncomfortable with the smell. Findings: 1. During a review of Resident 255's admission Record, indicated Resident 255 was admitted to the facility on [DATE] with diagnoses that included muscle weakness and anemia (a condition in which the blood does not have enough healthy red blood…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-07-26 · tag F0557 — isolatedHonor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one of three sampled residents (Resident 21) were provided dignity and/or privacy during a medication pass. Licensed Vocational Nurse (LVN) 2 did not close Resident 21's door and/or pull the resident's privacy curtain during administration of medication via injection (medication adminitered using needle into the skin or muscle) into the resident's abdomen, while the resident's roommate was sitting across the room in Resident 21. This failure resulted the violation of Resident 21's right for privacy and dignity. Findings: During a review of Resident 21's admission Record, indicated Resident 21 was admitted to the facility on [DATE] with diagnoses that included muscle weakness and type 2 diabetes mellitus (DM- a disease that occurs when the blood sugar is too high). During a review of Resident 21's History and Physical Examination (H&P) dated 2/7/2024, indicated Resident 21 did not have the capacity to understand and make decisions.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-07-26 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to accommodate the needs of one of one sampled resident (Resident 108) in accordance with the facility ' s policy and procedure by failing to ensure the call light (a device used by residents to signal his or her needs for assistance) was within reach. This deficient practice had the potential for Resident 108 not able to call the facility staff to ask for help or assistance especially during emergency. Findings: During a review of Resident 108's admission Record, indicated the facility originally admitted Resident 108 on 12/19/2021 and readmitted on [DATE] with diagnoses that included cerebral infarction (damage to tissues in the brain due to a loss of oxygen to the area), dysarthria (difficulty speaking because the muscles use for speech are weak), and hemiplegia ( paralysis that affects only one side of your body) hemiparesis (weakness or the inability to move on one side of the body) affecting right dominant side. During a review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-26 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to develop a resident specific comprehensive care plan in the management of dysuria (pain or discomfort when urinating) for one out of thirty sampled residents (Resident 101). This deficient practice had the potential to result in Resident 101 to experience recurrent dysuria and urinary tract infection (UTI, an illness in any part of urinary tract, the system of organs that makes urine). Findings: During a review of Resident 101's admission Record, indicated the facility originally admitted Resident 101 on 12/13/22 and readmitted Resident 101 on 5/24/23 with diagnoses that include UTI and hemiplegia (paralysis of one side of the body). During a review of a Minimum Data Set (MDS, a standardized assessment and care planning screening tool), dated 5/20/24, indicated Resident 101 had severely impaired cognitive (ability to understand and make decisions) skills for daily decision making. The MDS indicated Resident 101 required setup or clean-up assistance with eating and oral hygiene, supervision with personal…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-26 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to provide necessary care and services to residents who was dependent with the staff to carry out activities of daily living (ADL), maintain grooming, and good personal hygiene for one of two sampled residents (Resident 454) by not shaving his facial hairs after a bed bath. This deficient practice had the potential to negatively affect Resident 454's physical appearance, dignity, and quality of life. Findings: During a review of Resident 454's admission Record, indicated the facility admitted Resident 454 on 7/9/2024 with diagnoses that included congestive heart failure (CHF) (the heart doesn't pump enough blood for your body's needs), muscle weakness, and abnormalities of gait and mobility. During a review of Resident 454's History and Physical Examination, dated 7/10/2024, indicated Resident 454 had the capacity to understand and make decisions. During a review of Resident 454 's Care Plan (CP) for ADL (Activities of Daily Living) Self-care performance Deficit related to diagnoses shortness of breath, CHF, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-07-26 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide necessary respiratory care and services for one of four sampled residents (Resident 90) by failing to label with the date and time when first used and replacing the oral suctioning (a procedure involves inserting a small plastic tube attached to a suction machine into the mouth to remove saliva or secretion) canister (a container used in medical settings to collect waste material during suction procedure) of Resident 90. This deficient practice placed Resident 90 at risk for respiratory infection (any infectious disease of the parts of the body involved in breathing). Findings: During a review of Resident 90's admission Record, indicated the facility originally admitted Resident 90 on 1/6/21 and readmitted on [DATE] with diagnoses that include hemiplegia (paralysis of one side of the body) and dysphagia (difficulty swallowing). During a review of a Minimum Data Set (MDS, a standardized assessment and care planning screening tool),…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-26 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to follow the facility policy and procedure titled Resident Care - Recognition and Management of Pain, dated 1/2021, for two (2) out of two (2) sampled residents (Resident 25, and 604) by failing to: 1. Ensure Certified Nurse Assistant (CNA) 6 immediately report to Licensed Vocational Nurse (LVN) 8, Resident 25's complaint of pain to ensure LVN 8 reassess the resident for the pain medication's effectiveness, and reassess Resident 25 ---was observed experiencing pain in his left leg's stump [the basal portion of a bodily part (as a limb) remaining after the rest is removed] on 7/23/2024 at 10:17 AM. 2. Ensure Resident 604 with pain in the shoulder, clavicle (the collar bone/the bone that connects the breastbone to the shoulder blade) and ribs due to fracture (broken bone) was provide pain medication timely to control pain. These deficient practices resulted in Resident 25 experiencing pain on 7/23/2024, and Resident 604 experiencing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-07-26 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to provide an accessible-hemodialysis (a process of removing toxins and excess fluid in the blood by insering a plastic catheter or tube into the body using a machine ) emergency kit (kit used in the event bleeding was observed in the hemodialysis site) for one of three sample residents (Resident 138) who received hemodialysis. This deficient practice had the potential to delay or unable to immediately provide interventions in an event of emergency to Resident 138 for complications such as trauma, and bleeding on the dialysis access site (a surgically created vein used to remove and return blood to the body during hemodialysis) that could lead to a significant blood loss and decline in the resident's wellbeing. Findings: During a review of Resident 138's admission Record, indicated the facility admitted Resident 138 on 3/14/24 with diagnoses that include acute kidney failure (failure of the kidney to filter waste/toxins and excess fluids in the blood) and hypertension (high blood pressure). During a review of a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-26 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide pharmaceutical (medication related) services to prevent consequences of medication-related adverse events (undesired effects) for two (2) out of three (3) sampled residents (Resident 21 and Resident 22) by failing to: 1. Administer PreserVision (medication used for dry eye) with food per physician's order for Resident 21. This failure had the potential to cause Resident 21 to have stomach irritation such as stomach pain, nausea, and vomiting. 2. Administer Metformin Hydrochloride (medication given to lower the blood sugar level) was administered with meals as ordered by the physician for Resident 22. This failure had the potential to result in Resident 22 to develop adverse reaction to the medication such as significant drop in blood sugar level. Findings: 1. During a review of Resident 21's admission Record, indicated Resident 21 was admitted to the facility on [DATE] with diagnoses that included muscle weakness and type 2…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-07-26 · tag F0804 — failed to serve food at safe, palatable temperature — isolatedEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure the food served for one of two sampled residents (Residents 354) was palatable and hot food were served hot and/or above 120 degrees °F (°F-a measurement of temperature) as indicated in the facility's policy and procedure titled, Meal Service, dated 2023. This deficient practice had the potential to affect palatability of the food to the residents and to have poor meal intake that could lead to weight loss. Findings: During a review of Resident 354's admission Record indicated Resident 354 was admitted to the facility on [DATE] with diagnosis that included iron deficiency anemia (low blood count), protein-calorie malnutrition (inadequate intake of food as a source of protein, calories, and other essential nutrients), hyperlipidemia (an abnormally high concentration of fat particles in the blood). During a review of Resident 354's Minimum Data Set (MDS- a comprehensive assessment and screening tool) dated 7/13/2024, indicated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-09-28 · tag F0777 — isolatedProvide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure that one of two sampled residents ' diagnostic tests were completed as ordered by Resident 1 ' s physician to confirm the diagnosis of dementia (a progressive condition marked by the development of multiple cognitive deficits). This deficient practice had the potential to result in Resident 1 not receiving the adequate dementia care and being able to achieve her highest level of functioning. Findings: During an observation on 9/28/23, Resident 1 was observed sitting in a wheel chair in her room watching television. A review of Resident 1 ' s admission Record indicated the facility admitted the resident on 9/07/2022, with diagnoses that included metabolic encephalopathy (an alteration in consciousness caused due to brain dysfunction), unspecified dementia without behavioral disturbances, psychotic disturbances, mood disturbances and anxiety. A review of Resident 1 ' s History and Physical Examination (HPE) signed and dated by the attending physician on 9/10/2022, indicated the resident did not have the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-08-18 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure that assistance with resident's call lights were provided for 4 of 5 residents (Residents 2, 3, 4 and 5) within a timely manner and according to the resident's assessed needs, ADL (Activities for Daily Living) care plans, and facility policy on Nursing Clinical - Responding to call light. These deficient practices had the potential to result in ADL decline, unavoidable falls, and loss of dignity for Residents 2, 3, 4, and 5 which all stated that facility staff takes a long time to respond to residents when call lights are activated for help or staff assistance. Findings: 1. A review of Resident 2's admission Record, indicated the resident was originally admitted to the facility on [DATE] and was readmitted on [DATE] with the following diagnosis including hemiplegia (muscle weakness on one side of the body that can affect the arms, legs and facial muscles), hemiparesis (weakness or the inability to move on one side of the body) and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-18 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to follow its policy and procedure to have one of two sampled residents (Resident 1) Physician Orders for Life Sustaining Treatment (POLST) signed by the physician. This deficient practice has resulted in confusion and a delay in the necessary care/services for Resident1 during an emergency on [DATE]. Findings: A review of Resident 1's admission Record indicated the resident was admitted on [DATE] with the following diagnoses of muscle weakness and abnormalities of gait and mobility. A review of Resident 1's History and Physical (H&P), dated [DATE], indicated the resident had the capacity to understand and make decisions. A review of Resident 1's Minimum Data Set (MDS; a standardized assessment and care screening tool) dated [DATE], indicated the resident was severely impaired of cognition (thought process). The MDS indicated Resident 1 was assessed requiring one-person limited assistance (resident highly involved in activity; staff provide guided…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-18 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide safety measures by assisting, and monitoring to prevent falls and injury for one of five sampled residents (Resident 1) by failing to: 1. Ensure Resident 1, who was assessed at high risk for falls was free from falls and injury when the resident fell hitting her forehead on the floor in her room on [DATE] and on [DATE], when Resident 1 slipped on her feces on the floor and fell. 2. Ensure facility staff immediately assisted Resident 1 when the resident activated the call light (communication system that link facility staff to the needs of residents) on [DATE] as indicated in the facility's policy on Responding to Call lights, and Resident 1's care plan for Risk for Falls and Actual Fall. Resident 3, (Resident 1's roommate) reported Resident 1 activated the call light and facility staff did not come in the room to assist immediately on [DATE]. These deficient practices resulted in Resident 1 losing her balance, hitting the wall, and falling onto…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2021-12-09 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop and implement a comprehensive and person-centered care plan that included measurable objectives and time frames for three residents (Residents 96, 98, and 113). Residents 96, 98, and 113 did not have care plans with measurable objectives and time frames. This deficient practice had the potential to negatively affect the delivery of care and services for the residents. Findings: a. A review of Resident 96's admission Record indicated the resident admitted to the facility on [DATE] with diagnoses that included dementia (a group of thinking and social symptoms that interferes with daily functioning.), depression (disorder characterized by persistent sadness), and anxiety disorder (disorder characterized by persistent nervousness or anxiousness). A review of Resident 96's Minimum Data Set (MDS, a standardized assessment and care-screening tool), dated 10/27/21, indicated the resident had severe impairment in cognitive skills (ability to make daily…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2021-12-09 · tag F0688 — failed to keep residents mobile / prevent decline — patternProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide treatments and services to prevent and/or limit decline in range of motion (ROM) and mobility for five of 28 sampled residents (Residents 30, 36, 52, 91, and 116) who were receiving restorative nursing aide (RNA, nursing aide program that help residents to maintain their function and joint mobility) services. The facility failed to ensure: a. For Resident 30, RNA treatments for both upper extremities (BUE, shoulder, elbow, wrist, hand) passive range of motion (PROM, movement at a given joint with full assistance from another person) exercises five times a week and RNA treatments for sit to stand (moving from a sitting position to standing position) five times a week were provided since 1/13/21, when the order for RNA program was written. b. RNA services were provided to Resident 52 for active assistive range of motion (AAROM, movement at a given joint with a person's own effort and assistance from an external force or another…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2021-12-09 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure interventions were implemented for the prevention of avoidable accidents for five out of nine sampled residents (Residents 116, 438, 4, 455, and 56). 1. Staff tilted a shower chair backwards onto the two rear wheels while transferring Resident 116 with a Hoyer lift (a mechanical lift that allows a person to be transferred from one surface to another). 2. Residents 438, 4, and 455 did not have a functioning bed and wheelchair alarm (sensor pad connected to an alarm monitor that can be placed on the bed and wheelchair seat. The alarm is triggered and signals the staff if the resident is attempting to get out of bed or wheelchair) to alert the staff if the residents attempted to get out of the beds or wheelchairs. 3. Resident 56, who had a diagnosis of epilepsy (a brain disorder that causes people to have recurring seizures), did not have padded (cushioned) side rails (barriers attached to the side of a bed). These deficient practices…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2021-12-09 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and review of documents, the facility failed to ensure safe disposition of medications. 1. During an inspection of one of four medication carts (Medication Cart 4C), the Narcotic and Hypnotic Record for tramadol (a controlled substance medication used to treat moderate to severe pain) was not disposed of with two licensed nurses as witnesses as indicated in the facility's policy and procedure. 2. During an inspection of Medication Cart 2, three unknown oral medications were observed in a sharps container (a puncture-resistant and leak-proof container with a one-way top used to dispose of sharps) . These deficient practices had the potential for diversion of controlled substance drugs and accidental use of the wrong medication. Findings: 1. During an inspection of a Medication Cart 4C and record review with Licensed Vocational Nurses 4 and 5 (LVN 4 and LVN 5), on 12/8/21 at 7:16 AM, the facility's Narcotic and Hypnotic Record indicated tramadol was wasted (discarded and/or not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2021-12-09 · tag F0759 — failed to keep medication error rate low — patternEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure it was free of a medication error rate of five percent or greater, as evidenced by the identification of three medication errors out of 25 opportunities for error, to yield a cumulative error rate of 12 percent for two of four sampled residents (Residents 18 and 59). During medication pass observations, the following were observed: 1. Licensed Vocational Nurse 3 (LVN 3) failed to provide food as indicated on the physician`s order for the administration of Sevelamer [medication used to lower the amount of phosphorus (a mineral found in the bones and needed to build strong healthy bones) in the blood for residents receiving kidney dialysis (machine used to remove waste and extra fluid from the body)] for Resident 59. 2a. LVN 3 failed to provide food as indicated on the physician`s order for the administration of Ferrous Sulfate [medication used to treat or prevent low blood level of iron (needed to make healthy red blood cells] for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2021-12-09 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to store food in accordance with professional standards for food service safety by failing to discard expired food items. During an inspection of the dried food storage, the following items were observed expired: 1. Hamburger buns with a best before date of 11/23/21. 2. Hotdog buns with best before date of 12/1/21. 3. Hotdog buns with best before date of 12/6/21. This deficient practice had the potential to result in foodborne illness to residents. Findings: During an inspection of the dried food storage area, on 12/6/21 at 8:26 AM, the following expired items were found: 1. Hamburger buns with a best before date of 11/23/21. 2. Hotdog buns with best before date of 12/1/21. 3. Hotdog buns with best before date of 12/6/21. During an interview on 12/6/21 at 8:50 AM, he Assistant Kitchen Supervisor (AKS) stated that the bread (buns) was no good and should not have been stored in the dry food storage area because the facility could serve it to the residents and the residents could get sick. The AKS stated that he…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2021-12-09 · tag F0849 — patternArrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to collaborate with the hospice the development, implement, and revision of the hospice visits calendar and provide documentation of the resident's hospice plan of care for two of two residents (Residents 96 and 98). This deficient practice had the potential to negatively affect the delivery of care and services related to the end-of-life status for hospice residents. Findings: a. A review of Resident 96's admission Record indicated the resident admitted to the facility on [DATE] with diagnoses that included dementia (a group of thinking and social symptoms that interferes with daily functioning.), depression (disorder characterized by persistent sadness), and anxiety disorder (disorder characterized by persistent nervousness or anxiousness). A review Resident 96's Hospice Face Sheet indicated that the resident was admitted to hospice care on 11/29/19. A review of Resident 96's Minimum Data Set (MDS, a standardized assessment and care-screening tool),…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2021-12-09 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement recommended practices to prevent the spread of Covid-19 (Coronavirus disease, a severe respiratory illness caused by a virus and spread from person to person) and to implement their Infection Prevention and Control Policy and Procedure and Centers for Disease Control and Prevention (CDC) guidelines for three of 12 sampled residents (Residents 4, 62, and 13) in the [NAME] Zone (Non-Covid-19 area) when: 1. Staff failed to instruct Resident 4 to wear a face mask to cover the nose and mouth and replace a face mask when soiled. 2. Residents 62 and 13 were not provided hand washing prior to eating lunch. These deficient practices had the potential to spread infection to residents, staff, and visitors in the facility. Findings: 1. A review of Resident 4 's admission Record indicated the resident was admitted to the facility on [DATE] with diagnoses that included epilepsy (an electrical brain disorder marked by episodes of loss of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2021-12-09 · tag F0886 — failed to test for COVID-19 as required — patternPerform COVID19 testing on residents and staff.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to complete routine surveillance Coronavirus Disease 2019 (COVID-19, a new infectious viral disease that can cause respiratory illness) testing for three of three unvaccinated staff [Certified Nursing Assistants (CNAs) 3, 4, and 5] according to the local state Department of Public Health requirements when: a) CNA 3 did not test 48 hours prior to the start of the shift on 11/29/21. b) CNA 4 did not test 48 hours prior to the start of the shift on 12/6/21. c) CNA 5 worked more than one shift and did not test twice during the week of 11/22/21 to 11/28/21. These deficient practices had the potential to spread COVID-19 to the facility staff, residents, and/or visitors. Findings: During an interview and record review on 12/9/21 at 10:53 AM, the Director of Staff Development (DSD) who also served part-time as the Infection Preventionist Nurse (IPN) stated that CNAs 3, 4, and 5 were three of three unvaccinated staff members with religious exemptions. DSD stated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-12-09 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the resident's medical records were updated to show documentation that advance directives (written statement of a person's wishes regarding medical treatment made to ensure those wishes are carried out should the person be unable to communicate them to a doctor) were discussed and written information were provided to the residents and/or responsible parties for one of the seven sampled residents (Resident 30). This deficient practice violated the resident's and/or the representatives' right to be fully informed of the option to formulate their advance directives and had the potential to cause conflict with the residents' wishes regarding health care. Findings: A review of Resident 30's admission Record indicated the resident initially admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses that included aphasia (loss of ability to understand or express speech, caused by brain damage) following cerebral infarction (a result of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-12-09 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the residents were provided with a safe, clean, comfortable, and homelike environment for one of seven sampled residents (Resident 62). Resident 62's wheelchair was observed with a worn right arm rest, the left arm rest had no cushion, and the chair back and seat had torn spots. This deficient practice had the potential to make the resident feel like they were not in a comfortable homelike environment. Findings: During an observation on 12/06/21 at 11:20 AM, Resident 62 was sitting in his wheelchair in his room. Resident 62's right arm rest cushion was worn, cracked with cushion exposed, left arm rest had no cushion at all, and the chair back and seat had torn spots. During an interview on 12/08/21 at 10:25 AM, Maintenance 1 (M1) stated if the arm rest was broken, the facility could replace it. M1 stated that the nurses could also let maintenance staff know if any wheelchairs were broken and the facility would fix right away.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-12-09 · tag F0679 — failed to provide activities — isolatedProvide activities to meet all resident's needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide an ongoing program of activities designed to meet the needs for one of three residents (Resident 113). The facility did not provide regular in room visits for Resident 113 as indicated on the residents's care plan. This deficient practice had the potential to negatively affect the overall well-being of the resident. Findings: A review of Resident 113's admission Record indicated the resident initially admitted to the facility on [DATE] with diagnoses that included generalized muscle weakness, hypertension (high blood pressure), and dementia (name for a group of symptoms caused by disorders that affect the brain). A review of Resident 113's Minimum Data Set (MDS, a standardized assessment and care-screening tool), dated 11/3/21, indicated the resident had severe impairment in cognitive skills. The MDS indicated the resident required extensive assistance from staff for transferring, dressing, toileting, and personal hygiene. A review of Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-12-09 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to effectively manage a resident's pain for one of two sampled residents (Resident 455) for three days (from 12/6/21 to 12/8/21). The facility failed to reassess the resident's pain and notify the resident's physician that Resident 455's ordered pain medications did not alleviate the pain. This deficient practice resulted in the resident experiencing unnecessary pain which affected the resident's daily activity and ability to sleep well. Findings: A review of Resident 455's admission Record indicated that the resident admitted to the facility on [DATE] with diagnoses that included repeated falls, multiple right rib fractures (a complete or partial break in the rib bone), and difficulty walking. A review of Resident 455's History and Physical, dated 12/7/21, indicated that the resident had fluctuating capacity to understand and make medical decisions. A review of Resident 455's Pain Management Review, dated 12/4/21, indicated that Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-12-09 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to label one opened medication packet of multidose vials with an opened date. During an inspection of a medication cart 2, an opened packet of Ipratropium Bromide/Albuterol Sulfate (used to prevent and treat wheezing and shortness of breath caused by breathing problems) did not have a label of when it was opened. There were four of five doses remaining in the package. This deficient practice had the potential for use of expired medications which could adversely affect the residents. Findings: On 12/8/21 at 1:02 PM, during an inspection of medication cart 2, an opened packet (with four of five doses remaining) of Ipratropium Bromide 0.5 milligram (mg, a unit of measurement)/Albuterol Sulfate 3 mg inhalation solution had no open date labeled on the medication packet. On 12/8/21 at 1:02 PM, during an interview, a Licensed Vocational Nurse 2 (LVN 2) stated that she did not know when it was opened. LVN 2 stated it may have been opened last night. On 12/8/21 at 1:14 PM, during an interview, the Director of Nursing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$14,950 in federal fines across 1 penalty.
- $14,950 — penalty dated 2025-04-29
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to THE ENSIGN GROUP — 342 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 2 of 5 | 3.2 | -1.2 vs chain |
| Health inspection | 2 of 5 | 2.8 | -0.8 vs chain |
| Staffing | 4 of 5 | 2.7 | +1.3 vs chain |
The other 341 homes this chain runs (chain average 3.2★, per CMS)
Showing 40 of 341; lowest-rated first.
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| BURNAM, SOON | Individual | MANAGING CONTROL - GOVERNING BODY; CORPORATE OFFICER | since 01/01/2022 |
| HUEFNER, MATTHEW | Individual | MANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 01/07/2019 |
| KHAN, AUSIM | Individual | MANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 01/01/2016 |
| KIM, JESSE | Individual | CORPORATE DIRECTOR | since 01/01/2023 |
| KEETCH, CHAD | Individual | CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 03/01/2011 |
| PORT, BARRY | Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | since 02/12/2026 |
| ENSIGN SERVICES INC | Organization | ADP OF THE SNF | since 01/01/2022 |
| MADISON HEALTH HOLDINGS LLC | Organization | ADP OF THE SNF | since 01/01/2022 |
| STANDARD BEARER HEALTHCARE OP, LP | Organization | ADP OF THE SNF | since 01/01/2022 |
| THE ENSIGN GROUP INC | Organization | ADP OF THE SNF | since 01/01/2022 |
CMS files one row per role, so the 17 rows in the source record cover these 10 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.
4 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $2.5M paid to related parties — landlords or management companies under common ownership — equal to about 13% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in CA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the California Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 055706. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-08-07, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.