Whittier Hills Health Care Ctr
10426 Bogardus Ave, Whittier, CA 90603 · For profit - Limited Liability company · 160 certified beds · (562) 947-7817 Medicare & Medicaid certified
The public record raises real questions here. Weigh the concerns below carefully.
- no federal fines or payment denials on record
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0604, F0607, F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- a high number of inspection citations overall (74) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- its independent health-inspection rating is low (2/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 2 of 5 |
| StaffingFrom payroll records (PBJ) | 3 of 5 |
| Quality measuresSelf-reported by the facility | 3 of 5 |
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 3 of 5 |
| Long-stay residentspeople who live here | 4 of 5 |
| Short-stay residentsrehab / post-hospital | 3 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 2 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 15.7% | 10.2% | 15.4% | typical |
| Long-stay residents who lose too much weight | 2.7% | 4.0% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 1.8% | 0.8% | 0.9% | worse |
| Long-stay residents with a urinary tract infection | 1.4% | 1.2% | 2.0% | better |
| Long-stay residents with depressive symptoms | 18.7% | 7.3% | 6.5% | worse |
| Long-stay residents who were physically restrained | 0.0% | 0.4% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 0.4% | 1.6% | 3.3% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents whose ability to walk worsened | 16.7% | 9.8% | 16.1% | typical |
| Long-stay residents on antianxiety or hypnotic medication | 7.9% | 13.7% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 98.5% | 98.2% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 12.1% | 4.3% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 21.3% | 10.2% | 21.2% | typical |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 5.5% | 12.0% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 0.4% | 1.5% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 95.4% | 93.2% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 22.6% | 23.0% | 22.6% | typical |
| Short-stay residents with an outpatient ER visit | 9.7% | 11.2% | 12.0% | better |
| Long-stay hospitalizations per 1,000 resident days | 3.21 | 2.25 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 1.30 | 1.57 | 1.80 | better |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
43.7% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 124 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 37.5% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 64 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.58 therapist hours per resident per day in 2026Q1 — more than 87% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 21% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 43.7%CMS range 35.5–52.6 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 10.5%CMS range 7.0–14.6 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 37.5% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 39.1% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 32.8% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 99.4% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 89.5% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 94.7% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 0.0% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 8.7%CMS range 6.0–12.8 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.68 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 160 beds and averages 154.0 residents a day — about 96% occupied, or roughly 6 beds typically open. It runs essentially full — expect a waiting list. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.26 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.37 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.68 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.91 hrs/resident/day on weekends vs 4.40 on weekdays — 11% thinner on weekends. RN hours go from 0.43 to 0.24 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 36% is about the same as the national median of 45%. 2 administrators have left in the past year — frequent leadership churn is a warning sign families often miss.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are unchanged from the previous inspection. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
74 citations, most serious first. The 10 most serious are shown; the remaining 64 are one tap away and print in full.
- Potential for harm · Dcited before2026-06-09 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop and implement a comprehensive resident specific care plan for one out of three sampled residents (Resident 1) by failing to ensure to implement a care plan for Resident 1, who had a gastrostomy tube (G-tube, a device surgically inserted through the abdominal wall directly into the stomach to provide long-term nutrition, hydration, and medication to individuals unable to eat enough by mouth) and had a behavior of refusing tube feedings. This deficient practice had the potential to result in confusion of resident's care and negatively affect the residents psychosocial wellbeing.Findings:During a review of Resident 1's admission Record (AR), the AR indicated the resident was readmitted on [DATE] with anoxic brain damage (occurs when the brain is completely deprived of oxygen, leading to widespread brain cell death within minutes), expressive language disorder (a communication condition where individuals have difficulty putting thoughts into words,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-16 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to properly manage and document medications for two of five sampled residents (Resident 1 and Resident 2) by failing to: 1.Document Resident 1's meropenem (intravenous [IV- into the vein] medication used to treat severe bacterial infections) dose on 4/13/2026 and 4/15/2026 at 10 PM. 2. Properly manage Resident 1's medications when three white pills were observed in a medicine cup on the resident's bedside table. 3. Assess Resident 1's ability to safely manage the residents' medications. 4. Document Resident 2's Zosyn (IV medication used to treat severe bacterial infections) dose on 4/15/2026 at 10 PM. This deficient practice placed Resident 1 and Resident 2 at risk for medication errors, including missed, duplicated, or incorrect doses, potential adverse drug reactions, and unsafe medication use.Findings: 1. During a review of Resident 1's admission Record (AR), the AR indicated the resident was admitted to the facility on [DATE] and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-26 · tag F0573 — isolatedLet each resident or the resident's legal representative access or purchase copies of all the resident's records.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide and explain the process for obtaining a copy of resident's medical records upon request for one of two sampled residents (Resident 1) in accordance with the facility's policy and procedure titled Protected Health Information (information in the medical record that can be used to identify an individual). This deficient practice resulted in violation of Resident 1's and Responsible Party's (RP 1) right to obtain a copy of the resident medical records, in accordance with facility policy.Findings: During a review of Resident 1's admission Record (AR), the AR indicated the resident was admitted on [DATE] with diagnoses that included Type 2 Diabetes Mellitus ( in which your blood glucose, or blood sugar, levels are too high), dementia (diseases that affect memory, thinking, and the ability to perform daily activities). During a review of Resident 1's Interdisciplinary Team- (IDT) Care plan review with effective date 2/10/2026 authored by Social…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-02-26 · tag F0578 — failed to honor advance directives / code status — patternHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure an Advance Directives (AD-a written statement of a person's wishes regarding medical treatment made to ensure those wishes are carried out should the person be unable to communicate them to a doctor) were obtained and accessible in residents medical records for four of four sampled residents (Residents 1, 8, 16, 35, 95 and 201). This deficient practice had the potential for residents' medical treatment provisions to not be carried out, according to the resident's request during emergency situations and/or when a resident was incapacitated (the clinical state in which a patient is unable to participate in a meaningful way in medical decisions). Findings: 1. During a review of Resident 1's admission Record (AR), the AR indicated was readmitted to the facility on [DATE] with a diagnosis of encephalopathy (disease that affects the brain) and dementia (progressive brain disorder that impaired reasoning, memory and thinking). During a review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-02-26 · tag F0641 — patternEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to accurately assess functional limitation in range of motion (limited ability to move a joint that interferes with daily functioning or places a resident at risk for injury) for three of four sampled residents (Resident 8, 12, and 49) reviewed for limited range of motion ([ROM] full movement potential of a joint) during their Minimum Data Set ([MDS] a federally mandated resident assessment tool) assessments. Specifically, (1) Resident 8's MDS assessments dated 10/15/2025 and 1/19/2026; (2) Resident 12's MDS assessments dated 10/16/2025 and 1/16/2026; and (3) Resident 49's MDS assessments dated 10/8/2025 and 1/8/2026 were inaccurately completed. These failures had the potential to affect the provision of Resident 8, 12, and 49's care, including the provision of activities of daily living ([ADLs] basic tasks that individuals perform to maintain their daily lives and independence) and ROM exercises, and provided inaccurate information to the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-02-26 · tag F0732 — patternPost nurse staffing information every day.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure daily nursing staffing data was posted. On 2/23/2026, review of the posted Census and Daily Hours Per Patient Day (DHPPD, refers to the actual hours of work performed per patient day by a direct caregiver) and Nursing Staffing Assignment and Sign-In Sheet (NSA, a document to safeguard and ensure adequate, qualified staffing was present to provide resident care) revealed the most recent documents available were date 2/19/2026 and 2/20/2026, indicating the facility failed to post the required daily nursing staffing information for 2/21/2026, 2/22/2026, and 2/23/2026. This deficient practice had the potential to prevent resident's, staff, and visitors from having access to accurate daily staffing data. Findings: During an observation in the facility's lobby on 2/23/2026 at 8:22 AM, the DHPPD was dated for 2/19/2026 and the NSA was dated for 2/20/2026. During an interview on 2/23/2026 at 9:18 AM, the Director of Staff Development (DSD) stated the purpose of the DHPPD and NSA was to know the ratio of how…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-02-26 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure proper food handling and maintain the food service area in a clean and sanitary manner in accordance with the United States Food and Drug Administration (FDA) Food Code 2022 and the facility's policies and procedures (P&P) titled Storage of Food and Supplies, when: 1.The ground cinnamon spice container lid was partially open on the shelf above the food preparation area by the stove area. 2.The two hot water machine spouts (the part where the hot water flows into the pot or cup) were covered in a white chalky build-up. 3.The side salads and desserts on the lunch trays were not covered during transportation from the metallic delivery food cart to the resident's room. Findings: During an observation on 2/23/2026 at 8:15 AM in the facility's kitchen, the ground cinnamon spice container lid was observed partially opened on the shelf above the food preparation area by the stove area. During an observation on 2/23/2026 at 8:20 AM in the facility's kitchen, the two hot water machine spouts were covered in a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-02-26 · tag F0850 — failed to provide social-work services — patternHire a qualified full-time social worker in a facility with more than 120 beds.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure the Social Services Director (SSD) met the qualifications required for a social worker in a facility with more than 120 residents bed capacity in the facility . The SSD who was hired by the facility on 9/15/2025 as SSD could not provide documented evidence that at least one year of supervised social work experience in a healthcare setting and working directly with individuals prior to the start of employment at the facility. This deficient practice had the potential not to perform the necessary task of experienced SSD which could result improper discharge planning needs, not receiving medically related social services needs of the residents that could negatively impact the well being including the psychosocial well-being of all residents. Findings: During a review of the SSD's Employee File, indicated the SSD's date of hire at the facility was 8/15/2025 and had a Personnel Action/Change Form dated 9/15/2025. The Personnel Action/Change form indicated an employee status change of title from Medical Records Director…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-02-26 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to adhere to infection control practices for 1 of 3 residents (Resident 204) that were reviewed for Enhanced Barrier Precaution (Infection control measures that require all staff to wear Personal Protective Equipment (PPE-gown and gloves during high-contact resident care) in accordance to the facility infection control practice policy when two medical transportation personnel entered Resident 204's room without performing hand hygiene and while wearing gloves from a prior task. Resident 204 had Enhanced Barrier Precautions signage posted due to the presence of a dialysis catheter (medical device that give access into the blood stream to filter out waste products from the blood). This deficient practice had the potential to expose Resident 208, who has an invasive dialysis catheter, to harmful pathogens, increasing the risk for infection. Findings: During a review of Resident 204's admission Record (AR), the AR indicated Resident 204 was readmitted to the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-26 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure one of one sampled resident's (Resident 23) with indwelling catheter (a flexible, hollow tube inserted into the bladder to continuously drain urine into an external drainage bag) drainage bag was covered to maintain privacy and dignity when the resident's catheter was visible to individuals walking past Resident 23's room. This deficient practice had violated the resident's rights for privacy and the potential to affect the resident's self-esteem and dignity. Findings: During a review of Resident 23's admission Record (AR), the AR indicated the facility admitted the resident on 2/6/2026, with diagnoses including disorders of urinary system (affecting how the body filtered waste and removed urine, often caused by infections, blockages, or chronic disease), type 2 Diabetes Mellitus (DM, a disorder characterized by difficult in blood sugar control and poor wound healing), and acute kidney failure (a sudden, often temporary, loss of kidney function that occurred over a few hours or days). During a review…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 64 citations
- Potential for harm · Dcited before2026-02-26 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure two of three residents (Resident 35 and Resident 8) received services in the facility with reasonable accommodation of resident needs to ensure that the call light (device used by residents to communicate needs to the nursing staff) was within reach and accessible to the resident, specifically placed on the resident's non-dominant side and out of reach. This deficient practice had the potential to limit Resident 35 and Resident 8's ability to request assistance, safety, and timely access to care. Findings: 1.During a review of Resident 35's admission Record (AR), the AR indicated the facility admitted the resident on 11/17/2022, with diagnoses including hemiplegia (total paralysis of the arm, leg, and trunk on the same side of the body) and hemiparesis (partial weakness or reduced motor function affecting one entire side of the body, including the arm, leg, and sometimes the face), contracture (a stiffening/shortening at any joint,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-26 · tag F0572 — isolatedGive residents a notice of rights, rules, services and charges.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to provide one of 29 sampled residents (Resident 17) with an admission agreement (legally binding contract between a resident and a nursing facility, detailing the rights, responsibilities, services, and costs for care) in Resident 17's preferred language. This deficient practice had the potential for preventing Resident 17 from being informed of their rights, including contact information for the Ombudsman (trained advocates who investigate complaints, protect rights, and improve quality of life for residents) and the State agency. Findings: During a review of Resident 17's Face Sheet (summary of a resident's information), the Face Sheet indicated the facility admitted Resident 17 on 9/7/2025 with diagnoses including difficulty walking, dysphagia (difficulty swallowing) following a cerebral infarction (brain damage due to a loss of oxygen to the area), and hemiparesis (weakness of the arm, leg, and trunk on the same side of the body). During a review of Resident 17's Minimum Data Set ([MDS] a resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-26 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to notify the physician when two of three sample residents (Resident 8 and 194) with significant change in condition by failing to: 1.Resident 8 had pain and discoloration on her left foot's second toe and pain from her hemorrhoid (swollen veins in the anus and lower rectum [temporary storage chamber for stool before allowing the stool to pass through the anal canal to exit the body]). These failures resulted in the lack of and delay in Resident 8 medical management and coordination which did not address Resident 8 issues regarding her left foot second toe pain and discoloration and her hemorrhoid pain and follow up until the recertification survey team (from 2/23/2026 to 2/26/2026) conducted an investigation on 2/24/2026 into Resident 8's medical care. 2. For Resident 194 the facility failed to inform the Medical Director when the primary physician did not respond to the call or text when the resident complained of 3 out of 10 right hip and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-26 · tag F0628 — isolatedProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the reason for resident's discharge and notice of proposed discharge was completed for one of three sampled residents (Resident 193) reviewed for closed records as indicated in the facility's policy and procedure titled Criteria for Transfer and Discharge, This deficient practice had the potential to result in inappropriate information communicated to the receiving health care institution or provider. Findings: During a review of Resident 193's admission Record (AR), the AR indicated the resident was admitted on [DATE] with diagnoses that included type 2 diabetes mellitus (chronic condition where the body resists insulin [hormone produced by the pancreas that regulates blood sugar by moving glucose [sugar] from the bloodstream into cells for energy] or fails to produce enough, causing high blood sugar), other schizoaffective disorders (chronic mental health condition combining schizophrenia symptoms [hallucinations, delusions, disorganized…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-26 · tag F0640 — isolatedEncode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the minimum data set (MDS, a standardized assessment and care screening tool) was completed and transmitted to Centers of Medicare and Medicaid Services (CMS) timely for 2 of 3 sampled residents (Resident 32 and Resident 71). This deficient practice failed to provide CMS specific resident information for quality care measure purposes and had the potential to affect the quality of care provided to the resident. Findings: During a review of Resident 32's admission Record (AC), the AC indicated the resident was admitted to the facility on [DATE] with diagnoses that included Type 2 Diabetes Mellitus (your body does not use insulin properly), muscle weakness ( when muscles aren't as strong as they should be). During a review of Resident 32's History and Physical (H&P) dated 11/14/2025 indicated Resident 32 has the capacity to understand and make decisions. A review of Resident 32's MDS, dated [DATE] indicated this was a 5-day scheduled assessment. A…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-26 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to provide care and services to prevent skin injury (a skin damage due to prolonged unrelieved pressure and friction) to ensure the resident's low air loss mattress was set according to the physician's order and within the appropriate weight range for one of two sampled residents (Resident 75). This deficient practice had the potential to place Resident 75 at risk for developing pressure injuries, impaired pressure redistribution, and potential skin breakdown. Findings: During a review of Resident 75's admission Record (AR), the AR indicated the facility admitted the resident on 7/21/2024, with diagnoses including pressure ulcer (localized, damaged areas of skin and underlying tissue caused by prolonged, unrelieved pressure - or pressure combine with shear - that cuts off blood flow) of right hip, abnormal posture, and adult failure to thrive (a decline caused by chronic diseases and functional impairments which could cause weight loss, decreased appetite, poor nutrition, and inactivity). During a review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-26 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide range of motion ([ROM] full movement potential of a joint) intervention for two of four sampled residents (Resident 8 and 96) reviewed for ROM limitations. 1. For Resident 8, the facility failed to: -Measure Resident 8's left hand during the Occupational Therapy ([OT] profession aimed to increase or maintain a person's capability of participating in everyday life activities [occupations]) Evaluation, dated 1/19/2026, in accordance with professional standards of practice. -Provide Resident 8 with ROM exercises for both legs from 1/24/2026 to 2/25/2026. -Perform AAROM to Resident 8's left arm in accordance with the physician's orders, dated 1/30/2026. 2. For Resident 96, the facility failed to provide ROM exercises to both arms and legs from 2/18/2026 to 2/26/2026 (nine days) following Resident 96's admission to hospice (interdisciplinary care that is designed to provide physical, emotional, social, and spiritual comfort of an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-26 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility did not ensure that two of three sample residents' (Resident 70 and Resident 204) fluid intake was not monitored to restrict fluid intake at 1000 milliliters (mL, unit of weight) per 24 hours while on hemodialysis (dialysis, a treatment to cleanse the blood of wastes and extra fluids artificially through a machine when the kidney(s) have failed) as ordered by the physician and in accordance with the facility's policy and procedures titled Licensed Nurse Procedures: Fluid Restrictions, 1.Resident 70's total fluid intake was within the fluid restrictions parameters on 2/3/2026, 2/4/2026, 2/17/2026, 2/18/2026, and 2/24/206. 2.Resident 204's total fluid intake was accurately documented and fluid restrictions parameters on 2/13/2026 to 2/25/2026. These failures had the potential to place Resident 70 and Resident 204 at risk for altered hydration status which may lead to severe dehydration or fluid overload which may result in a hypotensive (low blood…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-26 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to assess the pain level for one of two sampled residents (Resident 203), who verbalized pain during medication pass. This has the potential to result in Resident 203's unmet needs affecting the residents' quality of life. Findings: During a review of Resident 203's admission Record (AC), the AC indicated the resident was admitted to the facility on [DATE] with diagnoses that included During a review of Resident 203's History and Physical (H&P) dated 2/12/2026, the H&P indicated the resident had the capacity to understand and make decisions. During a review of Resident 203's Order Summary Report dated 2/26/2026, the Order Summary Report indicated a medication order for: 1.Acetaminophen/Tylenol (a medication used to treat pain) oral tablet 325 milligrams (mg a unit of measurement), give 2 tablet by mouth every 6 hours as needed for mild pain (1-3) with an order start date of 2/17/2026. 2.Tramadol HCL (a medication used to treat pain) oral…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-26 · tag F0757 — failed to avoid unnecessary drugs — isolatedEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to follow physician's orders for one of one sampled resident (Resident 4) who was receiving Hydrocodone (medication used to treat severe, chronic pain) as needed for moderate and severe pain. This deficient practice increased the risk of Resident 4 to experience adverse effects (unwanted and dangerous side effect of medications) that could lead to health complications, such as severe respiratory depression [breathing problems], coma, addiction, and severe low blood pressure. Findings: During a review of Resident 4's admission Record (AR), the AR indicated the resident was admitted on [DATE] with diagnoses that included toxic encephalopathy (brain dysfunction caused by exposure to toxins like solvents, heavy metals, industrial chemicals, drugs, or poisons), specified disorders of urinary system (include urinary tract infections, kidney stones, bladder control) , and extended spectrum beta lactamase (enzymes produced by bacteria that breakdown and cause…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-26 · tag F0849 — isolatedArrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide adequate hospice (interdisciplinary care that is designed to provide palliative care, alleviate the physical, emotional, social, and spiritual discomforts of an individual in the last phases of life due to a terminal disease) services to one of one residents (Resident 96) on hospice care by failing to: 1. Designate a member of the interdisciplinary team fully aware of the role as the hospice coordinator. 2. Ensure Resident 96 received a hospice physician assessment upon admission to hospice on 2/16/2026. 3. Ensure a physician signed the physician's orders, dated 2/16/2026, for Resident 96's admission to hospice. 4. Ensure Resident 96 received chaplain and Certified Home Health Aide ([CHHA] certified nursing assistants who are trained specifically for hospice care) services as indicated in Resident 96's admission Orders/Hospice Certification, dated 2/16/2026. 5. Ensure Resident 96 had a 60-day hospice certification (hospice medical…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-26 · tag F0908 — failed to keep essential equipment working — isolatedKeep all essential equipment working safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure therapy equipment was maintained in safe operating condition for one of two adjustable height therapy mats. An adjustable therapy mat in the Occupational Therapy ([OT] profession aimed to increase or maintain a person's capability of participating in everyday life activities [occupations]) room was observed with a slanted, uneven surface due to a malfunctioning height adjustment mechanism. This failure had the potential to create a safety hazard for residents using the mat for therapy interventions. Findings: During a concurrent observation and interview on 2/24/2026 at 9:01 a.m. in the OT room with the Director of Rehabilitation (DOR), a therapy mat was observed in a slanted position. The DOR stated the therapy staff did not report any problems with the therapy mat. The DOR was observed lowering and increasing the height of the therapy mat. The side of the therapy mat, which was closer to the wall, did not lift as the DOR increased the height of the therapy mat, creating a slanted position. The DOR…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-26 · tag F0919 — failed to provide a working call system — isolatedMake sure that a working call system is available in each resident's bathroom and bathing area.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the call light system (a communication tool that allows residents to immediately signal for assistance) was maintained in proper functioning for two of four sample residents (Resident 8 and Resident 96) in accordance to the facility's policy and procedure titled Physical Environment: Equipment Maintenance. Resident 8 call light (a button that allows the resident to communicate their need of assistance from the nursing staff) did not light up when pressed. In addition the nurse call dome light indicator (a visual signaling device above the resident's room in the hallways to immediately alert nursing staff for assistance) above the room and centralized call light panel (an audio and visual central display in the nursing station that lights up to indicate which resident needs assistance) located at the nursing station was not functioning properly. This deficient practice had the potential for unmet resident's needs especially in an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-01-08 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews, the facility failed to accommodate needs for one of one sampled resident (Resident 1) who had a physician's order for a bariatric bed (specialized bed made specifically to accommodate larger and heavier patients) with bilateral 1/2 bed side rails (a structural support attached to the frame of a bed and intended to prevent a patient from falling) to maintain or achieve independent functioning and well-being. As a result of this deficient practice, Resident 1 was discovered on the floor, lying unconscious on [DATE]. The resident was later pronounced deceased , with the cause of death determined to be natural causes.Findings: During a review of Resident 1's admission Record indicated Resident 1 was initially admitted to the facility on [DATE] and readmitted on [DATE], with diagnoses that included obesity due to excess calories, hyperlipidemia (an excess of lipids or fats in the blood), and major depressive disorder (mood disorder that causes a persistent…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-01-08 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure one (1) of 1 sampled resident (Resident 1) was safely provided with her own routine medications from the pharmacy or cubex (automated medication management system to securely store, track, and dispense medications) as ordered by the physician and in accordance with the Policy and Procedure (P&P) titled, Six Rights of Medication Administration. This deficient practice resulted in Resident 1 to miss one dose of albuterol (bronchodilator medicine that relaxes airway muscles to treat and prevent wheezing, shortness of breath, and chest tightness) and to receive one dose of Heparin (an anticoagulant medication that prevents blood from clotting) that belonged to another resident (Resident 3). This had the potential to negatively impact Resident 1's medical conditions resulting in fall with injury, coma, or death. During a review of Resident 1's admission Record indicated Resident 1 was initially admitted to the facility on [DATE] and readmitted on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-16 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to develop a person-centered care plan (a treatment plan that focused on the needs and preferences of a resident or individual) for two of three sampled residents (Resident 1 and Resident 2) incident on 12/3/2025 by failing to:1. Implement a care plan for Resident 1 after multiple facility staff stated the resident was scared of Resident 2.2. Implement a care plan for Resident 2 after the resident experienced right arm numbness and vision loss.These deficient practices had the potential for a lack of individualized care and to not address Resident 1's well-being and Resident 2's care needs effectively.Findings: a. During a review of Resident 1's admission Record (AR), the AR indicated the resident was admitted to the facility on [DATE], with diagnoses that included hemiplegia and hemiparesis following cerebral infarction, affecting left non-dominant side (paralysis [the loss of the ability to move some or all parts of the body, resulting from damage to the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-11-25 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to maintain comfortable and safe room temperature levels between 71- and 81-degree Fahrenheit ( F, unit of measurement) in the resident's rooms as for three of five sampled residents (Resident 1, 2, and 3) as indicated by the facility's policy and procedures (P&P) titled Comfortable & Safe Air Temperature Levels This deficient practice resulted in the residents' increased level of discomfort and the potential to result in loss of body heat that could negatively impact the resident's quality of life.1. During a review of Resident 1's admission Record (AR), the AR indicated the facility originally admitted Resident 1 on 11/12/2019 and readmitted on [DATE] with diagnoses that included congestive heart failure (CHF, a condition when the heart cannot pump blood well enough to the body) and type II diabetes mellitus (a disease of inadequate control of blood sugar level). During a review of Resident 1's Minimum Data Set (MDS, a resident assessment…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-11-13 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — patternProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to follow physician's orders and care plan for two of three sampled residents (Resident 1 and Resident 2) by failing to:1. Follow Physician's Order to limit the resident's sitting to one to two hours at a time with gel cushion on the wheelchair for Resident 1.2. Follow Physician's Order to adjust Alternating Pressure Mattress Replacement System with Low Air Loss (APMRS, mattress that provided pressure redistribution by filling and un-filling air cells within the mattress so that contact points with the body were reduced) settings according to Resident 1's height and weight.3. Implement Resident 1's care plan to limit the resident's sitting to one to two hours at a time with gel cushion on the wheelchair and adjust the APMRS settings according to the resident's height and weight.4. Follow Physician's Order to adjust APMRS settings according to Resident 2's weight.5. Implement Resident 2's care plan to adjust APM settings according to the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-11-13 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide a safe and secured environment for one of two sampled residents (Resident 1) who has a diagnosis of Dementia (loss of memory, language, problem-solving and other thinking abilities) by mistakenly sending Resident 1 without supervision to a Physicians (Orthopedic- a medical specialty that focuses on the musculoskeletal system, which includes bones, joints, ligaments, tendons, and muscles) appointment outside the facility that was scheduled for another resident (Resident 2) on 11/12/2025. This deficient practice resulted in Resident 1 leaving the facility, unsupervised, to the Orthopedic physician's office, which was eleven (11) miles away from the facility, and had the potential for Resident 1 to be at risk for accidents and/or injuries.FINDINGS:During a review of Resident 1's admission Record (AR), the AR indicated the resident was originally admitted to the facility on [DATE]. The AR indicated the resident's diagnoses including…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-04-18 · tag F0842 — failed to keep accurate, complete medical records — patternSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the physician failed to accurately document in the physician ' s readmission order and facility failed to record on the Medication Administration Record (MAR) for one of three sampled residents (Resident 1) with gastrointestinal tube (GT- a tube surgically inserted used to deliver medications in fluid form and nutritional formula) to receive medications via GT and not by oral (mouth) when the resident was readmitted to the facility. Resident 1 was receiving medications via GT and the physician ordered the resident to be NPO (nothing per oral) and receive medication per oral. This deficient practice resulted in inaccurate documentation of Resident 1 to receive medications through the wrong route which could result in complication such as aspiration (inhalation of fluid or food into the lungs). Findings: During a review of Resident 1 ' s admission Record indicated the resident was admitted on [DATE] with diagnoses that included cerebral infarction (result of disrupted blood…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-01-10 · tag F0550 — failed to protect resident dignity and rights — patternHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to promote dignity and respect for two of two sampled residents (Resident 18 and Resident 100) by: 1. Leaving the privacy curtain opened while Resident 100 was being assisted with dressing change. 2. Leaving indwelling catheter drainage bag (a flexible tube used to empty the bladder and collect urine in a drainage bag) uncovered for Resident 18 who required the use of an indwelling catheter. As result of the failure, Resident 100 verbalized being hurt and potentially resulted in emotional distress. These deficient practices had the potential to cause a decline in Resident 18's dignity, self respect, self-esteem, and self-worth. Findings: 1. During a review of Resident 100's admission Record, indicated Resident 100 was admitted to the facility on [DATE] with diagnosis that included pneumonia (severe lung infection [the invasion and growth of germs in the body]), sepsis (the body's extreme response to an infection), acute respiratory failure…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-01-10 · tag F0558 — failed to accommodate residents' needs and preferences — patternReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2a. During a review of Resident 3's Face Sheet (front page of the chart that contains a summary of basic information about the resident) indicated Resident 3 was readmission to the facility on [DATE] with diagnoses that included of metabolic encephalopathy (a problem in the brain caused by a chemical imbalance), chronic obstructive pulmonary disease ( a diseases that blocks airflow and make it hard to breathe) and risk for fall. During a review of Resident 3's History and Physical (H&P), dated 12/24/2024, the H&P indicated the resident has the capacity to understand and make decisions. During a review of Resident 3's care plan for falls, initiated on 12/24/2024, indicated Resident 3 was at risk for falls. The care plan interventions included be sure the call light is within reach and encourage to use it to call for assistance as needed. The care plan also indicated to keep the resident needed items within reach, such as water,etc. During an observation in Resident 3's room on 1/6/2025 at 10:17 AM, Resident 3 was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-01-10 · tag F0638 — patternAssure that each resident’s assessment is updated at least once every 3 months.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the quarterly Minimum Data Sets (MDS - a federally mandated resident assessment tool) were completed and submitted in the CMS (Centers for Medicare and Medicaid Services- Long-Term Care) data base within the required time frame for three (3) out of four sampled residents (Residents 85, 98, and 116). This deficient practice had the potential for Residents 85, 98, and 116 to not receive care and services that could negatively affect the provision of necessary care and services. Findings: a. During a review of Resident 85's admission Record, indicated the facility initially admitted Resident 2 on 2/21/2022 and readmitted on [DATE] with diagnosis that included difficulty walking, muscle weakness (generalized), and type 2 diabetes mellitus ((DM2 - condition that results in too much sugar circulating in the blood). During a review of Resident 85's quarterly comprehensive MDS, indicated 11/18/2024 as the assessment reference date (ARD- last day of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-01-10 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop a personal centered individualized care plan (a healthcare plan specifically tailored to an individual's unique needs, preferences, and values) that included interventions to prevent elopement (an incident where a resident leaves the facility unsupervised and without staff knowledge) for four out of four sampled residents (Residents 29, 56, 89, and 154), who were at risk for elopement. This deficient practice put Resident 29, 56, 89, and 154 to not receive appropriate care, supervision, treatments, and/or services from staff, compromises the safety and potentially put these residents at risk of elopement and the danger that associated with elopement. Findings: a. During a review of Resident 56's admission Record indicated the resident was admitted on [DATE] with diagnoses that included Alzheimer's disease (a brain disorder that slowly destroys memory and thinking skills, and eventually, the ability to carry out the simplest tasks),…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-01-10 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide interventions for safety and supervision for four of four sampled residents (Residents 29, 56, 89, and 154), who were at risk for elopement (an incident where a resident leaves the facility unsupervised and without staff knowledge). These deficient practices put Resident 29, 56, 89, and 154 at risk of elopement and potentially lead to serious injury and irreversible harm. Findings: a. During a review of Resident 56's admission Record indicated the resident was admitted on [DATE] with diagnoses that included Alzheimer's disease (a brain disorder that slowly destroys memory and thinking skills, and eventually, the ability to carry out the simplest tasks), hypothyroidism (condition in which the thyroid gland doesn't produce enough thyroid hormone, can disrupt heart rate, body temperature and all aspects of metabolism), and generalized anxiety disorder (severe, ongoing anxiety that interferes with daily activities). During a review of Resident 56's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-01-10 · tag F0695 — failed to provide proper breathing / tracheostomy care — patternProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure three (3) of 3 sampled residents (Resident 27, 201, and 202) were provided with safety and comfort while receiving oxygen therapy, in accordance with the facility's policy and procedure by failing to: 1. Ensure Resident 27's oxygen tubing (flexible plastic tubing used to deliver oxygen through nostrils and the tubing is fitted over the patient ' s ears) and nasal cannula did not touch the floor. 2. Ensure Resident 201's humidifier bottle (a water bottle that aids in preventing patients' airways from becoming dry) was not empty for Resident 201. 3. Ensure Resident 202's oxygen tubing did not touch the floor. These deficient practices had the potential for Resident 27, 201, and 202 to contract infection while receiving oxygen therapy and increase the risk of the spread of infection to other residents, staff, and the visitors in the facility. Findings: 1. During a review of Resident 27's admission record indicated the resident was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-01-10 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to reseal one intramuscular emergency kit (IM e-kit, a collection of supplies of medications that administered into the muscle in an emergency) for one of three sampled IM e-kits and replace the e-kit within 72 hours for Medication room [ROOM NUMBER]. The deficient practice had potential to result in an insufficient number of medications on hand in case of emergency and the potential to result in the inability to identify drug diversion (when a medication is taken for use by someone other than whom it was prescribed or for an indication other than what is prescribed) or misuse. Findings: 1. During a review of Resident 251's admission Record indicated the facility originally admitted Resident 251 on 4/16/2024 and readmitted him on 12/2/2024 with diagnoses that included diabetes mellitus (a group of diseases that result in too much sugar in the blood) and hyperlipidemia (a condition where there are high levels of fat in the blood). During a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-01-10 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to ensure the daily refrigerator temperature logs was completed as required by its policy, compromising its ability to monitor food storage temperatures effectively. This deficiency created a risk of unsafe food storage conditions and potential foodborne illness (caused by consuming contaminated foods or beverages) for residents. Findings: During initial kitchen tour with the Dietary Director (DD) on 1/6/2025 8:30 AM, observed that the refrigerator temperature logs located in the kitchen in a binder were incomplete. No temperature entries were documented for 1/4/2025 for AM and PM shift for Freezer #1. During a concurrent interview and record review on 1/7/2025 at 8:35 AM with the DD, the Refrigeration and Freezer Temperature Log for January 2025 was reviewed. The log had missing entries were noted for the AM and PM shift on 1/4/2025. The DD stated she should have followed up the completion of the log. During an interview on 1/7/2025 at 8:35 AM with the DS stated, Staff are expected to record refrigerator Temperatures are…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-01-10 · tag F0867 — failed to act on quality-improvement findings — patternSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility ' s Quality Assessment and Assurance (QAA) committee (a group of facility staff responsible in developing and approving and evaluating established policies and procedures of resident ' s quality of care) failed to develop a policy and procedure related to admission process. Resident 301 was admitted to the facility with diagnosis of Diabetes Mellitus (a condition of having high blood sugar) at General Acute Care Hospital (GACH) 1, which was not monitored for signs and symptoms of high or low blood sugar levels. This failure had a potential for the residents not to receive the care and services for DM and other health concerns that could lead to a decline in the resident's well being. Cross reference to F684, F711 Findings: During a review of Resident 301's admission Record, indicated Resident 301 was admitted to the facility on [DATE] with diagnosis that included hemiplegia (a condition that causes weakness or loss of the ability to move on one side of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-01-10 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2. During a review of Resident 3's Face Sheet (front page of the chart that contains a summary of basic information about the resident) indicated a readmission to the facility on [DATE] with diagnoses that included of metabolic encephalopathy (a problem in the brain caused by a chemical imbalance), chronic obstructive pulmonary disease ( a diseases that blocks airflow and make it hard to breathe). During a review of Resident 3's History and Physical (H&P) dated 12/24/2024, the H&P indicated the resident has the capacity to understand and make decisions. During a review of Resident 3's Order Summary Report dated 1/10/2025, indicated a physician order for a right lower quadrant abdomen urostomy (a surgical procedure which creates an opening in the abdomen through which urine drains from the body) attached to a drain foley bag (a collection bag that receives urine drained through a catheter), and change the bag on the 3rd day and as needed if dislodged. During a concurrent observation and interview on 01/08/2025 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-01-10 · tag F0921 — failed to keep a safe, functional, sanitary building — patternMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to: 1. Provide sanitary environment for Resident 122 by ensuring an unknown black back brace (a braced used when moving or lifting residents from sitting to standing) was not found in the resident's room on 1/7/2025. This deficient practice had a potential to result in cross contamination (the process by which bacteria or other microorganisms are unintentionally transferred from one substance or object to another, with harmful effect) when used by Resident 122 and other facility's residents. 2. Maintain a safe, functional door with locks that latch which leads to the patio area to maintain a safe environment for all residents and staff. This deficient practice had a potential to put the facility's residents and staffs at risk of injury and harm. Findings: 1. During a review of Resident 122's admission Record, indicated Resident 122 was admitted to the facility on [DATE] with diagnosis that generalized epilepsy (a chronic disorder of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-10 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review for one of three sampled residents (Resident 3), the facility failed to ensure Resident 3's Advance Directive (living will, legal document in which a person specifies what actions should be taken for their health if they are no longer able to make decisions for themselves because of illness or incapacity) was in Resident 3's chart. These deficient practices had the potential to result in misinformation of medical care and treatment and not honoring resident's wishes in cases where the resident and/or responsible party was unable to participate in making healthcare decisions. Findings: During a review of Resident 3's Face Sheet (front page of the chart that contains a summary of basic information about the resident) indicated a readmission to the facility on [DATE] with diagnoses that included of metabolic encephalopathy (a problem in the brain caused by a chemical imbalance), chronic obstructive pulmonary disease ( a diseases that blocks airflow and make it hard to breathe.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-01-10 · tag F0636 — isolatedAssess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the comprehensive Minimum Data Sets (MDS - a federally mandated resident assessment tool) were completed and submitted in the CMS (Centers for Medicare and Medicaid Services- Long Term Care) data base within the required time frame for one (1) out of four sampled residents (Resident 22). This deficient practice had the potential for Resident 22 to not receive care and services that could negatively affect the provision of necessary care and services . Findings: During a review of Resident 22's admission Record, indicated Resident 22 was admitted to the facility on [DATE] with diagnosis that included hemiplegia (a condition that causes weakness or loss of the ability to move on one side of the body) and hemiparesis (a condition that causes weakness or an inability to move on one side of the body) following cerebral infarction (damage to tissues in the brain due to a loss of oxygen to the area) affecting left non-dominant side, abnormal posture…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-01-10 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to follow the facility's policy and procedure titled, Physician visits, by failing to ensure Nurse Practitioner (NP) 1 thoroughly reviewed the overall care needed including the hospital record for one of thirty sampled residents (Resident 301) who had a history of type 2 Diabetes Mellitus (DM, a condition of having high blood sugar) that was not monitored for blood sugar levels. The failure had a potential to result in the resident to have uncontrolled blood sugar level that could lead to hospitalization or death. Cross reference to F684, F867 Findings: During a review of Resident 301's admission Record, indicated Resident 301 was admitted to the facility on [DATE] with diagnosis that included hemiplegia (a condition that causes weakness or loss of the ability to move on one side of the body) and hemiparesis (a condition that causes weakness or an inability to move on one side of the body) following cerebral infarction (damage to tissues in the brain due…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-10 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Cross reference to F711, F867 Based on interview, and record review, the facility failed to provide care and services to one of – sampled residents (Resident 301) with diagnosis of Diabetes Mellitus (DM, condition that results in too much sugar circulating in the blood) by failing to: 1. Ensure Resident 301 ' s blood sugar was monitored for high or low blood sugar level. 2. Ensure Admitting Registered Nurse (RN) clarified with Resident 301 ' s physician for blood sugar monitoring and treatment. 3. Ensure Nurse Practitioner (NP) 1 thoroughly reviewed Resident 301 ' s General Acute Hospital (GACH) 1 ' s discharge packet when NP 1 took over the care of Resident 301 to clarify Resident 301 ' s history of type 2 Diabetes Mellitus as documented in Resident 301 ' s GACH 1 ' s H&P and justified the need to continue or discontinue blood sugar monitoring and treatment. These deficient practices had a potential to result in Resident 301 ' s to developed uncontrolled blood sugar level that could lead to complication such as…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-10 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation, and record review, the facility failed to provide a properly place and sized knee immobilizer (a device typically used for injuries that benefit from immobilization but can tolerate brief periods without immobilization to help relief pain and healing) for one (Resident 351) out of three sample residents. As a result of this failure Resident 351 was at risk for injury, discomfort, and complications, such as impaired mobility and skin breakdown. Findings: During a review of Resident 351's admission Record (Face Sheet), indicated the resident was admitted to the facility on [DATE], with diagnoses including fracture (a break in a bone) of the right patella (kneecap), and history of falling. During a review of Resident 351's History and Physical (H&P), dated 12/13/2024 indicated, Resident 351 had the mental capacity to make medical decisions. During a review of Resident 351's Minimum Data Set (MDS-a federally mandated resident assessment tool), dated 12/13/2024, indicated the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-10 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure one out of three sampled residents (Resident 136) who was identified as at risk for weigh loss, received the prescribed health shake (a nutritional supplement) TID (three times a day) as ordered by the physician. This failure had the potential to result in further weight loss and dehydration (fluid deficit) that could lead to compromised nutritional status and overall, well being. Findings: During a review of Resident 136 ' s admission Record, the facility admitted Resident 136 on 10/23/2024, with diagnoses including hypertension (a long-term medical condition in which the blood pressure in the arteries is persistently elevated), and difficulty in walking. During a review of Resident 136 ' s History and Physical (H&P), dated 10/23/2024 indicated, Resident 132 can make needs known but cannot make medical decisions. During a review of Resident 136's Minimum Data Set (MDS-a federally mandated resident assessment tool), dated 10/25/2024, indicated the cognitive (the ability to think and process…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-01-10 · tag F0926 — failed to keep the home smoke-free / fire-safe — isolatedHave policies on smoking.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to implement their smoking policy and procedure for one of three sampled residents (Resident 97) by failing to provide a smoke free environment as indicated in the facilities policy. This deficient practice had the potential to place Resident 97 at risk associated with inhaling secondhand smoke that can potentially lead to diseases such as lung cancer, stroke, heart disease and death. Findings: During a review of Resident 97's Face Sheet (front page of the chart that contains a summary of basic information about the resident) indicated admission to the facility on [DATE] with diagnoses that included stress fracture (a small crack in a bine caused by repetitive force or over use) of the left femur (left thigh bone), morbid obesity due to excess calories (a condition of having to much body fat) . During a review of Resident 97's History and Physical (H&P) dated 11/23/2024, the H&P indicated the resident has the capacity to understand and make…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-01-11 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — patternProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to follow the faciltys' policy and procedure to prevent developement and worsening of pressure ulcer (skin injury due to prolonged unrelieved pressure or skin friction) by failing to: 1. Resident 90 was not weigh for 90 days to ensure the low air mattress settings (mattress designed to distribute resident's body weight over broad surface to prevent skin breakdown [damage to the skin that can result in redness, tenderness, or an open wound]) was at the correct settings. 2. Resident 78 was not turned and repositioned every two hours as ordered by physician and as indicated in the resident's care plan. Resident 78 was at risk for developing pressure injuries (areas of damaged skin caused by staying in one position for too long which reduces blood flow to the area and cause the skin to die and develop a sore). 3. For Resident 137, the facility failed to set the Alternating Pressure Mattress (mattress that provides pressure redistribution by…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-01-11 · tag F0688 — failed to keep residents mobile / prevent decline — patternProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide appropriate treatments and services to minimize decline in joint range of motion (ROM, full movement potential of a joint) for three out of seven sampled residents (Residents 125, 86, and 82) who was assessed at risk for decline in joint ROM, as indicated in the resident's care plans. The facility failed to: 1. Ensure Resident 125 received Restorative Nursing Aide (RNA) program (nursing aide program to help residents maintain their function and joint mobility) treatments for active assist range of motion (AAROM, movement at a given joint with a person's own effort and assistance from an external force or another person) exercises to both upper extremities (BUE, shoulder, elbow, wrist, fingers) five (5) times a week as ordered by the physician. 2. Ensure Resident 86 received RNA treatments for donning (put on) of left elbow and left resting hand splints (rigid material or apparatus used to support and immobilize a broken bone or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-01-11 · tag F0695 — failed to provide proper breathing / tracheostomy care — patternProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to promote resident safety in administering oxygen for two (2) of 2 sampled residents (Resident 262 and 261) who were receiving continuous oxygen therapy, in accordance with the facility's policy and procedure by failing to: 1. Ensure the oxygen tubing (flexible plastic tubing used to deliver oxygen through nostrils and the tubing is fitted over the patient's ears) was not touching the floor for Resident 262. 2. Ensure the humidifier bottle (a water bottle that aids in preventing patients' airways from becoming dry) was labeled with open date for Resident 262. 3. Ensure the oxygen tubing was labeled with an open date for Resident 262 and 261. This deficient practice had the potential for Resident 262 and 261 to contract infection when receiving oxygen therapy which could increase the risk of the spread of infection to the residents, staff, and other visitors in the facility. Findings: 1. A review of Resident 262's Face Sheet (a document that gives a patient's information at a quick glance) indicated an admission…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-01-11 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to provide pharmaceutical services (including procedures that assure the accurate acquiring, receiving, dispensing, and administering of all drugs and biologicals) to meet the needs of four of six sample residents (Resident 65,26,310,90) by failing to: 1. Clarify physician orders with overlapping pain scale for Resident 65, which created a potential for duplication of opioid (a class of drugs associated with high potential for abuse) therapy. This failure had the potential to result in opioid overdose and increased risk for adverse consequences such as respiratory depression (trouble breathing) for Resident 65. 2. Accurately account for the use of controlled substances (medications with a high potential for abuse) for Residents 26 and 310) in medication carts (Medication Cart 1A and Medication Cart 2C). These failures had the potential to result in unintended use of discontinued order of Zolpidem (a controlled substance used to treat sleep problems) for Resident 26, and Methadone (a controlled substance used to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-01-11 · tag F0757 — failed to avoid unnecessary drugs — patternEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure two of two residents (Resident 90 and 154) were free of unnecessary medications in accordance to the facility's policy and procedure and residents care plan. The facility failed to: 1a. For Resident 90, there was no clinical justification in the resident's medical record for the physician's order that GDR (Gradual Dose Reduction-a process to lower dose of medication to determine if symptoms can be managed at a lower dose) was not attempted due to contraindication for Ambien (a medication to treat insomnia [the inability to fall asleep]) that Resident 90 has been receiving Ambien since 3/23/2023. 1b. Ensure Resident 90 who was receiving Xanax (medication to treat anxiety) and Norco (a medication to treat pain) were monitored for side effects ( undesired effect of medication). These failures had the potential for Resident 90 to experience adverse side effects related to Ambien, Xanax, and Norco such as increased sleepiness, drowsiness, lower blood…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-01-11 · tag F0760 — failed to prevent significant medication errors — patternEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure licensed nursing staff did not administer expired insulin (a medication used to treat high blood sugar) to at least four out of 11 residents (Resident 43, 65, 103 and 113) whose insulin was found to be expired during the inspection of three of five medication carts (Medication Cart 2A, Medication Cart 2B and Medication Cart 1B). These failures resulted in residents (Resident 43, 65, 103 and 113) receiving expired insulin doses that could affect the effectiveness of the medication to lower the blood sugar level and the potential to result in serious health complications due to uncontrolled blood sugar levels possibly resulting in hospitalization or death. Findings: a. During a review of Resident 43's admission Record, (a document containing demographic and diagnostic information), dated 1/8/2024, the admission record indicated that the resident was admitted on [DATE] with diagnoses including Type 2 Diabetes Mellitus (a medical…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-01-11 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to: 1. Ensure expired insulin (a medication used to treat high blood sugar) was removed and discarded for 11 residents (Residents 3, 27, 31, 43, 65, 86, 103, 113, 127, 260, and a discharged resident) in three of five inspected medication carts (Medication Cart 2A, Medication Cart 2B and Medication Cart 1B). 2. Ensure safe, secured, and limited access to prescription medication Keppra ([Generic name- Levetiracetam], medication used to treat seizure condition) for Resident 116. These failures increased the risk that: Residents 3, 27, 31, 43, 65, 86, 103, 113, 127, 260, and a discharged resident could have received medication that had become ineffective or toxic due to improper storage or labeling possibly leading to health complications resulting in hospitalization or death; Resident 116's seizure medication may not be administered as ordered, and increase the risk of unintended access, potential for misuse, and medication errors. Findings: 1.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-01-11 · tag F0867 — failed to act on quality-improvement findings — patternSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to develop an plan, implement and evaluate its Quality Assurance and Performance Improvement Program (QAPI, a program that is focused on action plan to correct identified quality deficiencies [a deviation in performance resulting in an actual or potential undesirable outcome, or an opportunity for improvement]) for identified quality of care deficiencies to pharmacy services. Cross reference to F755, F760, F761 and F757 The facility failed to: 1. Ensure licensed nursing staff administering the medications did not administer expired insulin (a medication used to treat high blood sugar) to at least four out of 11 residents (Resident 43, 65, 103 and 113) whose insulin was found to be expired during the inspection of three of five medication carts (Medication Cart 2A, Medication Cart 2B and Medication Cart 1B). These failures resulted in residents (Resident 43, 65, 103 and 113) receiving expired insulin doses with the potential to result in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-11 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility staff failed to promote dignity and respect for one of three sampled residents (Resident 46). Certified Nursing Assistant (CNA) 12 was observed standing next Resident 46, who was seated in a wheelchair, while assisting the resident to eat lunch. This deficient practice violated the resident's rights to maintain and enhanced their self-esteem, self-worth, and the right to be treated with dignity and respect. Findings: A review of Resident 46's Face Sheet indicated a readmission to the facility on 7/26/2022 with diagnoses that included cerebral infraction (refers to damage to tissues in the brain due to a loss of oxygen), dementia (loss of cognitive functioning, thinking, remembering, and reasoning) A review of Resident 46's History and Physical assessment dated [DATE], indicated Resident 46 does not have the capacity to understand and make decisions. A review of Resident 46's Minimum Data Set (an assessment and screen tool) dated 12/19/2023,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-11 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews, and record review the facility failed to notify the resident's primary physician for one of one sampled resident (Resident 87) who refused glucose monitoring (a test that measures the amount of sugar in a resident's blood). These failures have the potential to result in the decline of Resident 87's medical status which included hypoglycemia (low blood sugar; can cause weakness, confusion, and coma), hyperglycemia (high blood sugar; can lead to blindness and heart problems) and possible hospitalization. Findings:? During a review of Resident 87's Face Sheet, the Face Sheet indicated Resident 87 was admitted to the facility on [DATE], with diagnoses that included Type 2 Diabetes Mellitus (a disease that causes a problem in the way the body uses sugar as a fuel). During a review of Resident 87's History and Physical dated 8/11/2023, the History and Physical indicated Resident 87 has the capacity to understand and make decisions. During a review of Resident 87's Care Plan History…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-11 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to take reasonable steps to protect three of eight sampled resident's (Resident 9, 59, 115) personal property from loss or theft in accordance with the facility's policy and procedure titled, Personal Effects, Inventory of, for by failing to provide accurate and updated inventory of personal belongings. This deficient practice had the potential to result in the loss or theft of resident's belongings that has importance in their lives. Findings: 1. A review of Resident 9's admission Record indicated the facility admitted Resident 9 on 7/25/2023 and then readmitted on [DATE] with diagnoses that included dysphagia (difficulty swallowing), dementia (a group of thinking and social symptoms that interferes with daily functioning), and diabetes (a disease that result in too much sugar in the blood). A review of Resident 9's History and Physical dated 11/14/2023 indicated that Resident 9 did not have the capacity to make decisions. During an interview…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-11 · tag F0604 — failed to not use physical restraints improperly — isolatedEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one of two sampled residents (Resident 46) was free from physical restraints (the use of a device that restrict freedom of movement of all or part of a person's body), by failing to ensure: 1. Resident 46 who had impaired cognition (ability to think and reason) was able to release the self-release belt (a belt that is placed around the residents waist while seated in the wheelchair which could restrict the resident's freedom to move or mobilize) without assistance. 2. A less a less restrictive measure was used to prevent Resident 46 from fall. 3. Identify the Self Release Belt as a restraint since Resident 46 could not release the self-release belt without assistance. This deficient practice had the potential for Resident 46's rights being violated, not treated with respect and dignity and being held against her will. Findings: 1. A review of Resident 46's Face Sheet (an admission record) indicated the resident was readmitted to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-11 · tag F0644 — isolatedCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to evaluate one of three sampled residents (Resident 125) using the Preadmission Screening and Resident Review (PASRR- a federal requirement to help ensure that individuals with mental illness or disability are not inappropriately placed in nursing homes for long term care) level I to identify suspected mental illness, intellectual/developmental disability, or related condition. Resident 125 had a diagnoses of mental illness such as schizophrenia (a serious mental illness that affects how a person thinks, feels, and behaves), psychosis (when people lose some contact with reality), major depressive disorder (a mental health disorder characterized by persistently depressed mood or loss of interest in activities) and generalized anxiety disorder (can't control the worrying) and receiving psychotropic (drugs that affect a person's mental state) medication. This deficient practice resulted in delayed the PASRR Level II evaluation by the mental…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-11 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed develop a comprehensive, resident specific plan of care for two of two sampled residents (Resident 24 and Resident 46) who were placed on self-release/self-administer seat belt (a belt placed on a resident while seating on a wheelchair) due to resident making unassisted attempts of getting out of the wheelchair. This deficient practice had the potential to resulted in facility staff not monitoring the specific needs and care regarding the use of self-release belts for Resident 24 and Resident 46. Findings: 1. A review of Resident 24's Face Sheet (a document that gives a patient's information at a quick glance) indicated the resident was readmitted to the facility on [DATE] with diagnoses that included dementia (loss of cognitive functioning - thinking, remembering, and reasoning), schizophrenia (a serious mental illness that affects how a person thinks, feels, and behaves) A review of Resident 24's History and Physical Assessment, dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-11 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to review, revised and update the care plan for one of eight sampled residents (Resident 25) who was discharged from hospice services (care services specialized for end-of-life care and needs) and continued to have a care plan regarding hospice care. These deficient practices placed Resident 25 at risk for not receiving necessary services and treatment which could impact quality of care and quality of life. Findings: A review of Resident 25's admission Record indicated the facility admitted Resident 25 on 2/8/2023 with diagnoses that included dysphagia (difficulty swallowing), aphasia (a language disorder that affects a person's ability to communicate), and diabetes (a group of diseases that result in too much sugar in the blood. A review of Resident 25's MDS, dated [DATE] indicated Resident 25 was independent in movement of the upper extremities (shoulder, elbow, wrist, hand) but required substantial/maximal assistance (helper does more than half the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-11 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to follow care plan to ensure safe medication administration for one of five residents (Resident 70) with diagnosis of dysphagia (a medical term for swallowing difficulty). This failure resulted in Resident 70 not receiving resident centered care and had the potential for the resident to choke and aspirate (a condition in which food, liquid or medicine go down the wrong airway while swallowing) during medication administration. Findings: During a review of Resident 70's admission Record, (a document containing demographic and diagnostic information), dated 1/11/2024, the admission record indicated that the resident was originally admitted to the facility on [DATE] and readmission date of 4/10/2023, with diagnoses including dysphagia, acquired absence of other specified parts of digestive tract and aphasia (a language disorder that affects a person's ability to communicate) following cerebral infarction (stroke that happens where there is a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-11 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to do a pain reassessment after one hour of administering Norco (prescribed medication to treat moderate to severe pain) and Tylenol (medication to treat mild to moderate pain) for one of one sampled resident (Resident 56). This failure had the potential to result in not identifying the effectiveness of pain medications. Findings: During a review of Resident 56's admission Sheet, undated, it indicated Resident 56 was admitted to the facility in 9/2023 with diagnoses including but not limited to the following: chronic obstructive pulmonary disease (COPD, condition that does not allow the lungs to fully expand and exchange oxygen and carbon dioxide) with acute exacerbation (sudden worsening of symptoms), purapura (purple-colored spots that occur on the skin), and atherosclerotic heart disease (a buildup of cholesterol in artery walls). During a review of Resident 56's History and Physical (H&P), dated 9/5/2023, it indicated Resident 56 has the ability to make medical decisions. During a review of Resident 56's Minimum Data Set…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-11 · tag F0809 — failed to serve meals on a reasonable schedule — isolatedEnsure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to serve lunch meal service at 12PM as indicated in the facility's policy and procedure titled, Mealtime Service to three of six sampled residents (Residents 25, 59, and 124). These deficient practices resulted in three residents not receiving meals at regularly scheduled time, in which the resident's complained of hunger. In addition, the residents who are receiving medications that lowers the blood sugar level could cause dangerously low blood sugar levels or not receive medications with meals as prescribed by the physician, which could compromise the resident's wellbeing. Findings: 1. A review of Resident 25's admission Record indicated the facility admitted Resident 25 on 2/8/2023 with diagnoses that included dysphagia (difficulty swallowing), aphasia (a language disorder that affects a person's ability to communicate), and diabetes (a group of diseases that result in too much sugar in the blood. A review of Resident 25's comprehensive…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-11 · tag F0812 — failed to store, cook, and serve food safely — isolatedProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interviews, and record review the facility failed to: 1. Separate dented cans on the shelf in the dry food storage area. 2. Label used or opened food items with an expiration date and remove expired food items in the resident refrigerator, kitchen refrigerator, kitchen freezer and dry goods storage. 3. Ensure staff used gloves or utensils when handling and preparing food. 4. Ensure the top exterior of the ice machine was clean. These failures have the potential to expose the residents to a food borne illness (illness caused by eating dirty food; symptoms include: nausea, vomiting, diarrhea). Findings: 1. During a concurrent observation and interview on 1/8/24 at 8:48 AM with Dietary Supervisor (DS) in the dry food storage room, two dented food cans were observed on the dry food shelf. DS stated the two dented cans should be placed in the dented cans area. DS also stated having dented cans on the shelves can compromise the quality of the food and be at risk for bacteria growth. During a review of the facility's P&P titled, Food Storage-Dented Cans, undated,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-11 · tag F0825 — isolatedProvide or get specialized rehabilitative services as required for a resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, the facility failed to implement a physical therapy (PT, a type of treatment to help manage movement and reduce pain in people) order for one of one sampled resident (Resident 6). This failure had the potential to result in a decline of Resident 6's mobility, activities of daily living, and overall physical and psychosocial well-being. Findings: During a review of Resident 6's Face Sheet (undated), it indicated Resident 6 was admitted on [DATE] with diagnoses that included but not limited to the following: chronic obstructive pulmonary disease (lung disease causing restricted airflow and breathing problems), abnormal posture, and generalized muscle weakness. During a review of Resident 6's quarterly Minimum Data Set (MDS, a standardized resident assessment and care screening tool) assessment dated [DATE], the MDS indicated Resident 6's cognition was intact. It indicated Resident 6 required the assistance of two or more helpers for bed mobility, toilet use, and personal…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-10-26 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to follow their policy and procedure titled Physician Orders for Life Sustaining Treatment (POLST, a physician order form that complements an advance directive by converting an individual's wishes regarding life-sustaining treatment and resuscitation in physician orders) for two (2) of three (3) sample residents (Resident 1 and 3). 1. Resident 1 did not have a POLST during the entire stay at the facility from 6/14/2023 to 10/24/2023. 2. Resident 3 did not have a POLST readily accessible in the resident's records. This deficient practice had the potential to result in a delay in treatment and life sustaining emergency during an emergency situation. Findings: A review of Resident 1's admission Record indicated an initial admission to the facility on 6/14/2023, and a readmission on [DATE] with diagnoses of pneumonia (infection that inflames air sacs in one or both lungs, which may fill with fluid), diabetes mellitus (disease that results in too…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-10-25 · tag F0607 — failed to have anti-abuse policies — isolatedDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to implement the facility ' s policy on Reporting Alleged Violations of Abuse, Neglect, Exploitation Policy and Procedure duringthe provision of care and services of one of three sampled licensed nurses for 151 residents (facility census) residing in the facility, when the facility received an allegation of abuse from the Board of Vocational Nursing and Psychiatric Technicians (BVNPT) on 10/20/2023. The facility failed to: 1. Support an environment in which staff and others freely and without hesitation report situations which may be or are consistent with abuse, neglect, mistreatment, exploitation, or misappropriation of resident property. 2. Conduct a prompt, thorough and complete investigation in response to received report of alleged abuse towards a resident (unknown) during medication administration by Licensed Vocational Nurse (LVN) 1. 3. Depending on the nature of allegation, immediately put effective measures in place to ensure that further potential abuse, neglect, mistreatment. Exploitation or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-09-15 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to identify hazards and maintain a safe environment for one of two sampled residents (Resident 1) with diagnosis of seizures (a sudden, uncontrolled electrical disturbance in the brain) by failing to: 1. Ensure a comprehensive, resident-centered care plan was developed and implemented for Resident 1, who had history of active seizures and was on seizure precautions that included the necessary precautions Resident 1 required, to be free from injury due to seizure activity. Resident 1 ' s care plans for seizure precautions did not include padded bed side rails. Resident 1 ' s bedside rails was not up as indicated in the resident ' s care plan for Risk for Falls. 2. Ensure resident equipment was maintained in good working order to prevent potential for accidents and injury. As a result, Resident 1 had a seizure witnessed by the Registered Nurse (RN) Supervisor and fell from the bed on 9/8/23. Resident 1 was transferred to the acute hospital via…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-08-03 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interviews and record review, the facility failed to report an injury of unknown source to the Department and other officials immediately, but not later than two hours for one of three sampled residents (Resident 1) who had a discoloration on the right eye. This deficient practice had the potential for the facility to under report allegations of abuse, neglect, exploitation or mistreatment, including injuries of unknown source, which could lead to failure to investigate in a timely manner. Findings: A review of Resident 1's admission Record indicated an admission date on 2/8/2023 with diagnoses including cognitive social or emotional deficit following cerebral infarction (ischemic stroke, occurs as a result of disrupted blood flow to the brain due to problems with the blood vessels that supply it), aphasia (loss of ability to understand or express speech, caused by brain damage), and dysphagia (impairment in the production of speech resulting from brain disease or damage). A review of Resident 1's History and Physical Examination dated 3/31/2023, indicated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · B2025-01-10 · tag F0574 — patternThe resident has the right to receive notices in a format and a language he or she understands.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure six of twelve sampled residents who attended the Resident Council meeting on 1/7/2025 was aware of the Ombudsman's (a state agent that advocates for the residents) contact number. This deficient practice had the potential to violate the residents' rights to seek assistance from the Ombudsman or resident advocacy groups should unresolved issues arise from the facility. Findings: During a group interview on 1/7/2025 at 3:35 PM with twelve facility residents during the facility's Resident Council meeting, six residents indicated they were not aware of who and how to contact the Ombudsman's office. All six residents indicated it would be helpful to be aware of the role and how to contact the Ombudsman for questions or unresolved issues in the facility. During an interview on 1/9/2025 at 12:10 PM with the Activity Director (AD), the AD stated, Resident Council meeting was held monthly, and she did not have any documented evidence that she explained to the residents about the Ombudsman's role and provided…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · B2025-01-10 · tag F0577 — patternAllow residents to easily view the nursing home's survey results and communicate with advocate agencies.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure six (6) of twelve (12) sampled residents who attended the Resident Council meeting on 1/7/2025 was aware of where to find and able to read the facility's previous Annual Recertification Survey with Plan of Correction POC) results. This deficient practice had the potential for the residents and their legal representatives to not be fully informed of the facility's deficient practices and how the facility corrected the deficient practices. Findings: During a group interview on 1/7/2025 at 3:35 PM with twelve facility's residents when the facility's Resident Council meeting was held, six residents stated they were not aware of where to find the facility's Annual Recertification Survey with Plan of Correction (POC) from the previous survey results. All six residents indicated it would be helpful to be aware of where to find the facility's previous survey results and able to know the deficiencies were corrected. During an interview on 1/9/2025 at 12:10 PM with the Activity Director (AD), the AD stated,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Part of a chain
This home belongs to THE ENSIGN GROUP — 342 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 2 of 5 | 3.2 | -1.2 vs chain |
| Health inspection | 2 of 5 | 2.8 | -0.8 vs chain |
| Staffing | 3 of 5 | 2.7 | +0.3 vs chain |
| Quality measures | 3 of 5 | 4.4 | -1.4 vs chain |
The other 341 homes this chain runs (chain average 3.2★, per CMS)
Showing 40 of 341; lowest-rated first.
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| FLAGSTONE HEALTHCARE SOUTH LLC | Organization | DIRECT OWNERSHIP INTEREST | since 02/01/2006 |
| THE ENSIGN GROUP INC | Organization | INDIRECT OWNERSHIP INTEREST | since 01/30/2006 |
| KIM, JESSE | Individual | MANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 04/01/2025 |
| MAGUIRE, MICHAEL | Individual | MANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 09/01/2009 |
| PORT, BARRY | Individual | CORPORATE DIRECTOR | since 01/22/2015 |
| BURNAM, SOON | Individual | CORPORATE OFFICER | since 05/01/2018 |
| KEETCH, CHAD | Individual | CORPORATE OFFICER | since 01/01/2014 |
| WILLITS, ADAM | Individual | CORPORATE OFFICER | since 09/09/2024 |
| BOGARDUS HEALTH HOLDINGS LLC | Organization | ADP OF THE SNF | since 07/01/2000 |
| CARETRUST GP LLC | Organization | ADP OF THE SNF | since 07/01/2000 |
| CARETRUST REIT INC | Organization | ADP OF THE SNF | since 07/01/2000 |
| CTR PARTNERSHIP LP | Organization | ADP OF THE SNF | since 07/01/2000 |
| ENSIGN SERVICES INC | Organization | ADP OF THE SNF | since 08/01/2002 |
CMS files one row per role, so the 17 rows in the source record cover these 13 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.
7 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $2.6M paid to related parties — landlords or management companies under common ownership — equal to about 13% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in CA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the California Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 055430. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-02-26, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.