No sales calls · nothing personal collected unless you ask us to · no facility pays to be here
Text size
Contrast

City Park Healthcare And Rehabilitation Center

1667 Saint Paul St, Denver, CO 80206 · For profit - Corporation · 125 certified beds · (303) 399-2040 Medicare & Medicaid certified

Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Flagged for abuseResident-funds citation (F0565)Behavioral-health or dementia-care citation — no harm found (F0744)1 actual-harm citation$8,278 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • lower-than-typical staff turnover (31% vs 45% nationally) — better care continuity
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • CMS has flagged it for abuse
  • it has abuse, neglect, or exploitation citations (F0600, F0602) — most recent Oct 2025
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0604, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has a citation for mishandling residents’ money or property (F0565)
  • it has 1 actual-harm citation
  • a high number of inspection citations overall (39) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $8,278 in federal fines (most recent 2025-10-30)
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its independent health-inspection rating is low (2/5)
  • its payroll-based staffing rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

3/5
CMS overall
3 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 2 of 5
Quality measuresSelf-reported by the facility 5 of 5

Worth a closer look. This home's quality-measure rating runs 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
1400 Jackson Street · (303) 270-2183 · Call to confirm hours
Pharmacy
2608 E Colfax Ave · (303) 305-5875 · Call to confirm hours
Grocery
3625 E Colfax Ave · (720) 347-4205 · Call to confirm hours
Park
1675 Fillmore St · (303) 385-7454 · Typically dawn to dusk
Place of worship
1477 Columbine St · (720) 446-9145

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 5 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 5 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 3 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating3★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased4.8%13.4%15.4%better
Long-stay residents who lose too much weight4.1%4.7%5.4%better
Long-stay residents with a catheter left in their bladder0.0%0.6%0.9%better
Long-stay residents with a urinary tract infection0.0%1.4%2.0%better
Long-stay residents with depressive symptoms21.5%8.8%6.5%worse
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury0.9%3.4%3.3%better
Long-stay residents whose ability to walk worsened3.9%13.3%16.1%better
Long-stay residents on antianxiety or hypnotic medication2.2%11.5%18.9%better
Long-stay residents given the seasonal flu vaccine92.2%94.7%95.3%typical
Long-stay residents with pressure ulcers3.3%3.4%4.7%better
Long-stay residents with worsening bladder/bowel control6.4%21.2%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table13.5%20.0%17.1%better
Short-stay residents who newly got an antipsychotic medication0.6%1.6%1.4%better
Short-stay residents given the seasonal flu vaccine85.9%75.6%79.4%typical
Short-stay residents rehospitalized after admission18.9%20.3%22.6%better
Short-stay residents with an outpatient ER visit7.1%12.1%12.0%better
Long-stay hospitalizations per 1,000 resident days0.891.381.67better
Long-stay outpatient ER visits per 1,000 resident days0.231.741.80better

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

10.4%U.S. median 10.7%
Went back to hospital
85.7%U.S. median 56.6%
Met the expected recovery
0.33U.S. median 0.31
Therapy hours / resident / day
0.12hours / resident / day
Physical therapy
0.13hours / resident / day
Occupational therapy
0.07hours / resident / day
Speech therapy

Met the expected recovery: 85.7% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 28 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.33 therapist hours per resident per day in 2026Q1 — more than 55% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 9% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNFnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.4%CMS range 6.8–16.410.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge85.7%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge96.4%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge85.7%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified97.5%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalizationnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.611.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.44
RN hours/ resident / day
0.65
LPN hours/ resident / day
1.86
Aide hours/ resident / day
2.95
Total nurse hours/ resident / day
0.22
RN hoursweekends
30.7%
Total nursing turnover
42.9%
RN turnover

How full it usually is: this home is certified for 125 beds and averages 124.2 residents a day — about 99% occupied, or roughly 1 bed typically open. It runs essentially full — expect a waiting list. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 2.95 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.44 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.86 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.62 hrs/resident/day on weekends vs 3.08 on weekdays — 15% thinner on weekends. RN hours go from 0.52 to 0.22 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 31% is below the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

6
deficiencies at the latest standard inspection (2026-01-15)
17
at the previous standard inspection (2023-10-12)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

39 citations, most serious first. The 11 most serious are shown; the remaining 28 are one tap away and print in full.

  • Actual harm · Gcited before2025-10-30 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews, the facility failed to ensure one (#1) of four residents were free from abuse out of 18 sample residents.Specifically, the facility failed to ensure Resident #1 was free from abuse from Resident #2.Resident #1 was admitted on [DATE] with diagnoses of dementia and right-sided hemiplegia and hemiparesis following cerebral infarction. Resident #2 was admitted on [DATE] with diagnoses of diabetes mellitus type 2, dementia with behavioral disturbance, schizoaffective disorder, heart disease and chronic kidney disease. On 9/7/25 Resident #1 told Resident #2 to shut up. Resident #2 responded by pushing Resident #1. Resident #1 fell to the ground and sustained a left wrist fracture. Findings include: I. Physical abuse by Resident #2 towards Resident #1 on 9/7/25. A. Facility investigation The 9/7/25 facility investigation was provided by the nursing home administrator (NHA) on 10/29/25 at 9:30 a.m. The investigation documented that on 9/7/25 at approximately 1:40 p.m. Resident #2…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-01-15 · tag F0565 — failed to support the resident council — pattern
    Honor the resident's right to organize and participate in resident/family groups in the facility.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews, the facility failed to provide response, action and rational to residents involved in group grievances. Specifically, the facility failed to address and document resolutions to resident concerns brought up in the resident council meetings in a timely manner.Findings include I. Facility policy and procedure The Grievance policy, dated 10/15/25, was provided by the nursing home administrator (NHA) on 1/15/26 at 3:40 p.m. It revealed in pertinent part, It is policy of this facility to establish a grievance process to address resident concerns without fear of discrimination or reprisal. Such grievances include those with respect to care and treatment which has been finished as well as that which has not been furnished, the behavior of staff and of other residents; other concerns regarding their facility stay; and make prompt efforts to resolve grievances the resident may have. General concerns may be voiced at resident and/or family council meetings. II. Group interview A group…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-01-15 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations and interviews, the facility failed to maintain an infection control program designed to provide a safe, sanitary, and comfortable environment to prevent the development and transmission of diseases and infection on two of five units. Specifically, the facility failed to;-Ensure housekeeping staff followed proper cleaning procedures for cleaning and disinfecting resident rooms and high-frequency touched areas (door handles, call lights, and bedside tables);-Ensure areas were cleaned from clean to dirty areas;-Ensure surface disinfectant dwell times (the amount of time a disinfectant needs to remain wet on a surface to effectively kill germs) were followed;-Ensure hand hygiene was performed appropriately during the cleaning of residents' rooms; and, -Failure to use appropriate PPE during wound care for enhanced barrier precautions.Findings include: I. Housekeeping failures A. Professional reference According to The Centers for Disease Control (CDC) Environment Cleaning Procedures (3/19/24),…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-15 · tag F0585 — failed to handle grievances — isolated
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews, the facility failed to ensure one (#21) of one resident out of 46 sample residents were provided prompt efforts by the facility to resolve a grievance. Specifically, the facility failed to complete and provide prompt resolution to grievances for Resident #21.Findings include: I. Facility policy and procedure The Grievance policy and procedure, revised 10/15/25, was provided by the nursing home administrator (NHA) on 1/15/26 at 3:40 p.m. It read in pertinent part, It is the policy of the facility to establish a grievance process to address residents' concerns without fear of discrimination or reprisal, make prompt efforts to resolve grievances the resident may have. The grievance official completes the Grievance resolution forms and takes appropriate corrective action in accordance with State law if the alleged violation of the resident's rights is confirmed by the facility or an outside entity having jurisdiction. II. Resident #21 A. Resident status Resident #21, age…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-01-15 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review and interviews, the facility failed to ensure one (#23) of three residents reviewed for accidents out of 46 sample residents received adequate supervision to decrease and/or prevent risk for accident hazards. Specifically, the facility failed to reassess Resident #23 for safe smoking practices. Findings include: I. Resident status Resident #23, age less than 65, was admitted on [DATE] and re-admitted on [DATE]. According to the January 2026 computerized physician orders (CPO), diagnoses included chronic respiratory failure with hypoxia (not enough oxygen in the blood), congestive heart failure, anxiety, chronic kidney disease (kidneys did not effectively filter waste), obstructive sleep apnea (sleeping disorder where breathing stops due to an obstructed airway) and the presence of automatic (implantable) cardiac defibrillator (device to monitor heart rhythms). The 11/11/25 minimum data set (MDS) assessment revealed the resident was cognitively intact with a brief interview…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-15 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews, the facility failed to ensure residents who required dialysis services received such services consistent with professional standards of practice for two (#2 and #1) of three residents reviewed for dialysis out of 46 sample residents. Specifically, the facility failed to:-Ensure Resident #2's blood pressure was taken post dialysis treatment according to the physician's order and resident's comprehensive care plan; and,-Ensure the facility followed up on Resident #1's dialysis facility's fluid restriction recommendation on the dialysis communication form.Findings include: I. Facility dialysis contract The Outpatient Dialysis Services Care Coordination Agreement, signed on 8/27/24, provided by the nursing home administrator (NHA) on 1/12/26 read in pertinent part, For the purposes of care coordination, in advance of each resident's dialysis treatment, the long term care facility shall furnish all information and documentation necessary for the dialysis facility to provide safe…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-01-15 · tag F0923 — isolated
    Have enough outside ventilation via a window or mechanical ventilation, or both.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations and interviews, the facility failed to provide adequate outside ventilation by means of windows and/or mechanical ventilation for five of eight resident bathrooms. Specifically, the facility failed to ensure the exhaust fans in five resident bathrooms were functioning.Findings include: I. Facility policy and procedure The Safe and Homelike Environment policy, revised 10/25/25, was provided by the nursing home administrator (NHA) on 1/15/26 at 4:45 p.m. It read in pertinent part, In accordance with the resident's rights, the facility would provide a safe, clean, comfortable, and homelike environment. Environment refers to any environment in the facility that is frequented by residents, including but not limited to the residents, rooms, bathrooms, hallways, dining areas, lobbies, outdoors, patios, therapy areas, and activity areas. II. Observations An observation of the facility was completed with the maintenance director on 1/14/26 at 3:40 p.m. To check the function of each exhaust fan, a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-10 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews, the facility failed to provide services in accordance with accepted professional standards for one (#4) of four residents reviewed for ostomy care out of four sample residents.Specifically, the facility failed to ensure Resident #3 was provided appropriate ostomy care per physician's orders.Findings include:I. Resident #4A. Resident status Resident #4, age [AGE], was admitted on [DATE] and readmitted on [DATE]. According to the October, 2025 computerized physician orders (CPO), diagnoses included morbid obesity, peripheral vascular disease, ileostomy, dementia and cognitive deficit. The 8/13/ 25 minimum data set (MDS) assessment revealed the resident had mild cognitive impairment with a brief interview for a mental status (BIMS) score of 12 out of 15. She required supervision or touching assistance with toileting hygiene, including managing an ostomy (a surgically created opening (stoma) in the abdomen to allow stool or urine to exit the body, bypassing the normal pathway)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-18 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, the facility failed to ensure one (#1) of three residents was free from abuse out of six sample residents. Specifically, the facility failed to prevent and protect Resident #1 from verbal abuse by a staff member who yelled and cursed at Resident #1. Findings include: I. Facility policy and procedure The Abuse and Neglect policy and procedure, revised 9/30/22 and 1/16/23 (after the incident with Resident #1), was provided by the nursing home administrator (NHA) on 3/13/24 at 2:44 p.m. by email. It revealed in pertinent part, Each resident has the right to be free from abuse, neglect, misappropriation of property, exploitation, involuntary seclusion, and physical or chemical restraints imposed for the purpose of discipline or convenience not required to treat the resident's medical symptoms. Residents will not be subjected to abuse by anyone, including staff (to include agency or contract vendors), residents, volunteers, consultants, family members or legal guardians,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-01-11 · tag F0585 — failed to handle grievances — pattern
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews and record review, the facility failed to ensure residents and or their representatives were provided prompt efforts by the facility to resolve grievances for three (#1, #2 and #3) of three residents out of three sample residents. Specifically, the facility failed to address, resolve, document and follow up on grievances for: -Resident #1 regarding missing medications, call light wait times and schedule to ensure he arrived to dialysis timely; -Resident #2 regarding the staff getting him out of bed, call light wait times and providing showers; and, -Resident #3 regarding extended call light wait times. Findings include: I. Facility policy and procedure The Grievances policy, revised November 2016, was received on 1/11/24 at 3:00 p.m. from the nursing home administrator (NHA). The policy documented in pertinent part, Within three days of receipt of an verbal or written grievance, the Grievance Officer or designee, will give a written explanation of findings and proposed remedies, if any, to the complainant and to the aggrieved party, if other than…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-11 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review and interviews, the facility failed to ensure that residents who require dialysis receive such services, consistent with professional standards of practice, the comprehensive person-centered care plan, and the residents' goals and preferences, for one (#1) of three residents reviewed for dialysis out of three sample residents. Specifically, the facility failed to ensure Resident #1 was ready to leave the facility timely in order to get to dialysis to receive all ordered dialysis treatment. Findings include: I. Facility policy The Dialysis Care policy, revised 7/12/23, was received on 1/11/24 at 3:00 p.m. from the nursing home administrator (NHA). The policy documented in pertinent part, Coordination of dialysis care will include communication about care concerns and appropriate interventions, if dialysis is postponed or canceled the provider will be notified. II. Resident status Resident #1, age less than 65, was admitted on [DATE] and readmitted on [DATE]. According to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
Show the remaining 28 citations
  • Potential for harm · D2024-01-11 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews, the facility failed to ensure one (#1) of three residents out of 3 sample residents did not experience a significant medication error. Specifically, the facility failed to ensure that Resident #1 received all doses of his prescribed kidney failure medication, Velphoro, which resulted in a significant medication error of omission. Findings include: I. Facility policy The Medication Administration policy, dated 7/25/19, was received on 1/11/24 at 3:00 p.m. from the nursing home administrator (NHA). The policy documented in pertinent part, Medications will be administered in accordance with written orders authorized by the attending physician. II. Resident status Resident #1, age less than 65, was admitted on [DATE] and readmitted on [DATE]. According to the January 2024 computerized physician orders (CPO), diagnoses included end stage renal disease. The 11/24/23 minimum data set (MDS) assessment revealed the resident was cognitively intact with a brief interview for mental…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-10-12 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews and record review the facility failed to store, prepare, distribute and serve food in a sanitary manner in the kitchen. Specifically, the facility failed to: -Ensure proper hand hygiene and maintain a sanitary environment where food was being served; and, -Ensure the refrigerators on the units were cleaned properly. Findings include: I. Hand washing and use of hair nets A. Professional reference The Colorado Department of Public Health and Environment (2019) The Colorado Retail Food Establishment Rules and Regulations, https://www.colorado.gov/pacific/sites/default/files/DEHS_RetailFd_6CCR10102_RFFC_EffJan2019.pdf. It read in pertinent part; Food employees shall clean their hands and exposed portions of their arms including surrogate prosthetic devices for hands or arms with soap and water for at least 20 seconds and shall use the following cleaning procedure: Vigorous friction on the surfaces of the lathered fingers, finger tips, areas between the fingers, hands and arms for at least 15 seconds, followed by;Thorough rinsing under clean, running…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-10-12 · tag F0602 — failed to protect residents from theft of their belongings — pattern
    Protect each resident from the wrongful use of the resident's belongings or money.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews, the facility failed to prevent misappropriation of property for four (#19, #44, #48 and #49) of five residents reviewed for misappropriation out of 46 sample residents. Specifically, the facility failed to prevent staff members from exploiting money from Residents #19, #44, #48 and #49. Findings include: I. Facility policy The Abuse and Neglect policy and procedure, revised 1/16/23, was provided by the nursing home administrator (NHA) on 10/10/23 at 10:12 a.m. It read in pertinent part, Each resident has the right to be free from abuse, neglect, misappropriation of property, exploitation, involuntary seclusion, and physical or chemical restraints imposed for the purpose of discipline or convenience not required to treat the resident's medical symptoms. Residents will not be subjected to abuse by anyone, including staff (to include agency or contract vendors), residents, volunteers, consultants, family members /legal guardians, friends, or any other individuals. II. Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-10-12 · tag F0646 — pattern
    Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, the facility failed to notify the state mental health agency promptly after a significant change in the mental condition of three (#33, #36 and #97) of seven residents reviewed for preadmission screening and resident review (PASRR) out of 46 sample residents. Specifically, the facility failed to: -Notify the state mental health agency of Resident #33, and Resident #97 necessity for inpatient psychiatric hospitalizations, and, -Notify the state mental health agency of worsening symptoms for Resident #36. Findings include: I. Resident #33 A. Resident status Resident #33, age under 70 years, was admitted on [DATE]. According to the October 2023 computerized physician orders (CPO), the diagnoses included bipolar disorder. The 9/29/23 minimum data set (MDS) assessment revealed the resident had moderate cognitive impairment with a brief interview for mental status (BIMS) of 10 out of 15. It did not identify level II PASRR. B. Record review The comprehensive care plan, initiated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-10-12 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations and interviews, the facility failed to safely store and properly dispose of medications in a manner consistent with standards of practice for two of four medication storage rooms. Specifically, the facility failed to ensure: -Expired medications were discarded and removed from the medication storage room refrigerators in a timely manner; -All drugs and biologicals were kept safe and secure in locked compartments when not in direct line of sight of nurse; and, -All refrigerated drugs and biologicals were monitored daily for proper temperature controls in accordance with manufacturers specifications Findings include: I. Facility policy and procedure The Medication Storage policy, revised October 2023, was provided by the nursing home administrator (NHA) provided on 10/12/23 at 4:33 p.m. it read in pertinent part: The director of nursing (DON)/designee is responsible for drug storage per regulatory requirements to promote safety and security of medications and biologicals. Expired or discontinued non-narcotic medication will be stored in a locked area.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-10-12 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews and record review, the facility failed to maintain an infection control program designed to provide a safe, sanitary and comfortable environment to prevent the development and transmission of disease and infection. Specifically, the facility failed to: -Ensure continuous positive airway pressure (CPAP) masks were stored off the floor, in a clean bag and replaced when contaminated; -Ensure staff performed hand hygiene during medication administration; and, -Ensure staff disposed of needles appropriately. Findings include: I. Facility policy and procedure The Infection Control policy and procedure, revised 5/7/23, was provided by the nursing home administrator (NHA) on 10/9/23 at 10:15 a.m. It read in pertinent part, Standard precautions include: A group of infection prevention practices that apply to all resident's environments, regardless of suspected or confirmed infection status, in any setting where healthcare is delivered. Includes: resident care equipment likely to have been contaminated by bodily fluids must be handled in a manner to prevent…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-12 · tag F0554 — isolated
    Allow residents to self-administer drugs if determined clinically appropriate.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interviews the facility failed to ensure self-administration of medications was clinically appropriate for one (#39) resident out of 46 sample residents. Specifically the facility failed to: -Ensure Resident #39 was assessed for the appropriateness and safety of self-administration of oral medications; and, -Ensure there was a physician order for self-administration of oral medications. Findings include: I. Facility policy and procedure The Medication- Self Administration policy and procedure, dated 2/24/14, received from the nursing home administrator (NHA) on 10/12/23 at 4:45 p.m. revealed in pertinent part an assessment will be completed prior to self administering medications to ensure residents safety. If the nurse and/or interdisciplinary team (IDT) deems the resident safety and competent, a physician order will be obtained containing specifics about the medications itself and an order for the medication to be self-administered by the resident. The Medication…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-12 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and record review, the facility failed to provide a clean, comfortable, homelike environment. Specifically, the facility failed to ensure resident rooms were clean to minimize odors and in good repair. Findings include: I. Facility policy On 10/12/23 at 3:33 p.m. A request was made for the facility's home like environment policy, the nursing home administrator (NHA) said the facility did not have a homelike environment policy. II. Resident #100 A. Observation and interviews On 10/9/23 at 3:01 p.m. Resident #100 was observed laying in bed with a bedpan containing feces. A trash can beside the bed contained multiple wipes stained brown matter. There were two urinals that were half full with urine hanging on the side of the waste basket. The room had the odor of urine and stool. On 10/10/23 at 10:53 a.m. to 4:10 p.m. Resident #100 was observed laying in bed. The bed pan was covered with brown paper towels and was on the resident's bed leaning against a pillow pushed against the wall. The resident has two urinals with one urinal completely full and the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-12 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews, the facility failed to ensure one (#48) of two residents reviewed for abuse out of 46 sample residents were free from abuse. Specially, the facility failed to prevent a resident to resident altercation between Resident #48 and Resident #66. Findings include: I. Facility policy The Abuse and Neglect policy, dated 7/11/21, was received from the nursing home administrator (NHA) on 10/12/23. It read in pertinent part: Physical abuse is defined as including hitting, slapping, pinching, and kicking of residents. The two elements needed are: -Intent or knowingly or recklessly -Bodily injury and/or serious bodily injury, and/or -Unreasonable confinement or restraint. II. Resident to resident physical altercation between Residents #48 and #66. A. Facility investigation Incident 9/2/23 The incident between Resident #48 and Resident #66 occurred in the room where both residents reside. Resident #48 alerted the nurse Resident #66 had punched him in the nose after Resident #48…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-12 · tag F0604 — failed to not use physical restraints improperly — isolated
    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review and interviews, the facility failed to ensure a resident was free from physical restraints imposed for purposes of convenience, and that are not required to treat the resident's medical symptoms, the least restrictive alternatives was not used for one (#102) of one resident reviewed for restraint use out of 46 sample residents. Specifically, the facility failed to -Attempt to assess less restrictive alternatives to prevent Resident #102 from falling out of his wheelchair; -Evaluate the risks and benefits for using a lap belt or personal restraint on Resident #102; -Obtain a physician's order before implementing the use of a lap belt personal restraint on Resident #102 while in his wheelchair; -Re-evaluate the ongoing use of a lap belt personal restraint on Resident #102; and -Perform periodic removal/release of Resident #102's lap belt personal restraint to assess for continued need. Findings include: I. Facility policy and procedure The Restraint Assessment and Consent…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-12 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, observations and record review, the facility failed to incorporate the recommendations from the preadmission screening and resident review (PASRR) level II determination and evaluation report into the assessment, care planning and transitions of care for one (#83) of four residents reviewed for PASRR out of 46 sample residents. Specifically, the facility failed to take steps to: -Ensure services were timely provided as recommended in Resident #83's PASARR level II; and, -Develop a PASARR level II care plan for Resident #83. Findings include: I. Resident status Resident #83, under the age of 65, was admitted on [DATE]. According to the October 2023 computerized physician orders (CPO), the diagnoses included major depressive disorder and post-traumatic stress syndrome (PTSD). According to the 9/10/23 minimum data set (MDS) assessment, the resident had a moderate cognitive impairement with a brief interview for mental status (BIMS) score of 10 out of 15. He required set up help only for walking…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-12 · tag F0676 — failed to keep up residents' daily-living abilities — isolated
    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interviews, the facility failed provide care and services for activities of daily living including speech, language and other communication systems for one (#12) resident of one reviewed out of 46 sample residents. Specifically, the facility failed to: -Ensure Resident #12 was able to communicate in her preferred language; and, -Ensure the communication book was available for Resident #12 use. Findings include: I. Facility policy and procedure The Dignity, Voice and Choice policy and procedure, dated 2/28/23, was received from the nursing home administrator (NHA) on 10/12/23 at 4:45 p.m. It revealed in pertinent part, Residents will be cared for in a manner and environment that maintains or enhances their dignity, privacy, and respect in full recognition of their individuality. Residents were addressed by their preferred name in respectful and in a language they understand. II. Resident #12 A. Resident status Resident #12, age [AGE], admitted on [DATE]. According to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-12 · tag F0678 — failed to provide CPR when needed — isolated
    Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, and staff interviews, the facility failed to clarify resuscitation choices and document them accurately in the medical record for one (#70) of three residents reviewed for advance directives out of 46 sample residents. Specifically, the facility failed to ensure the medical orders for scope of treatment forms (MOST) form matched the physician's orders for Resident #70's cardiopulmonary resuscitation (CPR) wishes. Findings include: I. Facility policy and procedure The Advance Directives and Resident Representative policy and procedure, dated [DATE], was received from the nursing home administrator (NHA) on [DATE] at 4:45 p.m. It revealed in pertinent part, A facility representative usually social services or nursing will provide advanced directive information as needed to assist with health care decisions prior to or upon admission, with potential changes of condition, and as needed based on resident and representative needs. The physician should discuss choices offered on the MOST form…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-12 · tag F0679 — failed to provide activities — isolated
    Provide activities to meet all resident's needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review and interviews, the facility failed to ensure activities designed to support residents' physical, mental and psychosocial well-being were provided for two (#11 and #83) of four residents reviewed for meaningful activity programming activities out of 46 sample residents. Specifically, the facility failed to ensure: -Resident #11 received individualized meaningful activities to meet her social, emotional and recreational needs; and, -Resident #83 received a schedule of upcoming activities and was invited to activities and informed where the activity would be occurring. Findings include: I. Facility policy and procedure A request was made for the activities policy on 10/12/23 at 4:33 p.m. The nursing home administrator (NHA) said the facility did not have and activities policy. II. Resident #11 A. Resident status Resident #11, age [AGE], was admitted on [DATE]. According to the October 2023 computerized physician orders (CPO), diagnoses included chronic respiratory failure,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-12 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review and interviews, the facility failed to provide one (#99) of five residents reviewed for pressure injuries out of 46 sample residents with the necessary treatment and services, consistent with professional standards of practice, to promote healing, prevent infection and prevent new pressure injuries from developing. Specifically,the facility failed to: -Reposition the resident, who had pressure injuries; -Follow orders specifically to float heels while the resident was in bed; and, -Follow current orders for supplements to assist with wound healing and minimize further skin breakdown. Findings include: I. Professional reference A. The National Pressure Injury Advisory Panel, NPIAP Pressure Injury Stages 2016,http://www.npuap.org/resources/educational-and-clinical-resources/npuap-pressure-injury-stages/ revealed the following pertinent information: A pressure injury is localized damage to the skin and underlying soft tissue usually over a bony prominence or related to a medical…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-12 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews, the facility failed to ensure one (#99) resident of two out of 46 sample residents had pain management services consistent with professional standards of practice. Specifically, the facility failed to: -Ensure as needed (PRN) pain scale was implemented and followed for administration of morphine for Resident #99; and, -Pain medication was not administered according to the physician's orders for Resident #99. Findings include: I. Resident status Resident #99, age [AGE], was admitted on [DATE]. According to the October 2023 computerized physician orders (CPO), the diagnoses included dementia with behavioral disturbances, major depressive disorder, anxiety disorder, and pancolitis (affects the entire colon and causes bouts of bloody diarrhea that may be severe, abdominal cramps and pain). According to the 9/23/23 minimum data set (MDS) assessment, the resident was cognitively severely impaired with a brief interview for mental status (BIMS) score of two out of 15. She required…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-12 · tag F0742 — isolated
    Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews, the facility failed to ensure residents diagnosed with a mental disorder or psychosocial adjustment difficulty received appropriate treatment and services for s to attain and maintain the highest practicable mental and psychosocial wellbeing for two (#33 and #97) of three residents reviewed out of 46 sample residents. Specifically, the facility failed to ensure individualized, non-pharmacological approaches to care were being identified and promoted to meet the mental and psychosocial needs for Resident #33 and Resident #97. Findings include: I. Resident #33 A. Resident status Resident #33, age under 70 years, was admitted on [DATE]. According to the October 2023 computerized physician orders (CPO), the diagnoses included bipolar disorder. The 7/23/23 minimum data set (MDS) assessment revealed the resident had moderate cognitive impairment with a brief interview for mental status (BIMS) of 10 out of 15. Her depression assessment score was two indicating no depression. B.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-12 · tag F0744 — failed to care for residents with dementia — isolated
    Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interviews, the facility failed to consistently provide appropriate treatment and services for dementia care for one (#99) of two residents with dementia out of 46 sample residents. Specifically, the facility failed to: -Provide a person-centered approach, individualized approach and treatment to Resident #99; and, -Have consistent, purposeful and meaningful activity for Resident #99. Findings include: I. Resident #99 A. Resident status Resident #91, age [AGE] was admitted on [DATE]. According to the October 2023 computerized physician orders (CPO), the diagnoses included dementia with behavioral disturbances, major depressive disorder and anxiety disorder. According to the 9/23/23 minimum data set (MDS) assessment, the resident was cognitively severely impaired with a brief interview for mental status (BIMS) score of two out of 15. She required extensive assistance of two people with toileting, bed mobility and dressing. She required extensive assistance of one person…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2022-07-14 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, document review, interviews, and review of the facility policy, the facility failed to ensure food items were stored, prepared, distributed, and served in accordance with professional standards for food safety in 1 of 1 kitchen. Specifically, the facility failed to ensure: 1. the kitchen staff dated, labeled, and covered food items in storage. 2. raw foods were not stored next to ready-to-eat foods. 3. dented cans were discarded. 4. kitchen staff wore a complete hair covering at all times when in the kitchen. 5. kitchen staff maintained the overall cleanliness of the kitchen. 6. kitchen staff maintained complete and accurate refrigerator and freezer temperature logs. This had the potential to affect all residents. Findings included: 1. A review of the undated Food Storage policy revealed, Food should be dated as it is placed on the shelves. Leftover food is stored in covered containers or wrapped carefully and securely. Each item is clearly labeled and dated before being refrigerated; foods should be covered, labeled, and dated. Kitchen observations made on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-07-14 · tag F0554 — isolated
    Allow residents to self-administer drugs if determined clinically appropriate.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, record review, and policy review, the facility failed to ensure residents were assessed for self-administration of medications for 2 (Residents #99 and #100) of 5 residents observed during medication administration. Findings included: A review of the facility policy titled, Medication- Self Administration, effective 02/24/2014, revealed, The resident who chooses to self-administer medications will be evaluated by a nurse for safe self-administration of medications and findings will be documented on the appropriate form and saved in the resident's record. 1. A review of the admission Record revealed Resident #100 had a diagnosis of allergic rhinitis. A review of the current Order Summary Report revealed a physician order, dated 07/23/2020, for azelastine hydrochloride solution 137 microgram (mcg) per spray. The order directed staff to spray one spray in each nostril once a day for allergies. There was also an order, dated 11/12/2020, for fluticasone propionate (Flonase) 50 mcg per actuation. The order directed staff to spray two sprays in each…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-07-14 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, record review, and policy review, the facility failed to ensure an allegation of verbal abuse was thoroughly investigated for 1 of 3 facility reported incidents for verbal abuse that were reviewed. This failed practice affected Resident #257. Findings included: A review of the facility policy titled, Abuse and Neglect, last revised 03/2021, indicated, Definitions: .5. Investigation: All potential abuse allegations will be investigated. The Nursing Home Administrator is ultimately responsible for abuse prevention, timely identification of potential abuse, the investigative process, and reporting results to the proper authorities based on regulatory time frames and requirements .Procedure .5. A. Investigations will be coordinated by the Nursing Home Administrator or designee. B. The individual coordinating the investigation, or their designee will: .Interview staff members who have had contact with the resident during the period of the alleged incident or who may have knowledge of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-07-14 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, interviews, and review of the facility policy, the facility failed to ensure care and services were provided in accordance with the comprehensive care plan for 1 (Resident #57) of 5 sampled residents reviewed for supplemental nutritional items. Findings included: A review of the Care Plans, Person-Directed policy, reviewed 07/12/2022, revealed, Care plans will be developed consistent with the residents' specific conditions, risks, needs, behaviors, preferences, and current standards of practice. Measurable goals and individualized interventions will be identified. A review of the admission Record revealed the facility admitted Resident #57 with diagnoses of Lewy body dementia, dysphagia, and hypertension. A review of the resident's quarterly Minimum Data Set (MDS), dated [DATE], revealed a Brief Interview of Mental Status (BIMS) score of 00, indicating severe cognitive impairment. Resident #57 required a mechanically altered diet and limited one-person assistance with meals.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-07-14 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interviews, and policy review, the facility failed to ensure care plans were revised when needed for 1 (Resident #96) of 1 residents reviewed for oxygen administration. Cross reference F695, Respiratory Care. Findings included: A review of the facility policy titled, Care Plans, Person-Directed, reviewed 07/12/2022, revealed, The care plan will be revised and updated as necessary to reflect the resident's current status. A review of Resident #96's admission Record revealed a diagnosis of chronic obstructive pulmonary disease (COPD). A review of the quarterly Minimum Data Set (MDS), dated [DATE], indicated the resident was cognitively intact with a Brief Interview for Mental Status (BIMS) score of 15. The resident was receiving supplemental oxygen therapy. A review of a care plan, dated 01/03/2022, indicated Resident 96 received oxygen at 3-4 liters per minute via nasal canula. A review of a physician order, dated 06/13/2022, indicated the physician had directed the facility staff members…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-07-14 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, interviews, and review of the facility policy, the facility failed to ensure care and services were provided in accordance with physician orders and accepted standards of practice for 1 (Resident #57) of 1 sampled resident reviewed for the use of straws for the oral intake of fluids. Findings included: A review of the facility's policy titled, Care Plans, Person-Directed, reviewed 07/12/2022, indicated, Physician's orders, medication and treatment administration records, care conferences meeting minutes and Certified Nurse Aide (CNA) cards are considered components of the care plan. A review of the admission Record indicated the facility admitted Resident #57 with diagnoses which included Lewy body dementia, dysphagia, and hypertension. A review of the quarterly Minimum Data Set (MDS), dated [DATE], revealed a Brief Interview of Mental Status (BIMS) score of 00, indicating severe cognitive impairment. The resident required a mechanically altered diet and limited one-person…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-07-14 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation, interview, and policy review, the facility failed to ensure oxygen was administered at the flowrate prescribed by the physician for 1 (Resident #96) of 1 sampled resident reviewed for oxygen administration. Findings included: A review of a facility policy titled, Oxygen Titration, last revised on 03/04/2020, indicated, Oxygen will be administered per physician order .Residents with the following diagnoses or histories will be carefully evaluated: .Residents with a COPD [chronic obstructive pulmonary disease], sleep apnea, morbid obesity, or congestive heart failure diagnosis will be evaluated based on severity of disease process. A review of Resident #96's admission Record revealed the resident had a diagnosis of chronic obstructive pulmonary disease (COPD). A review of the quarterly Minimum Data Set (MDS), dated [DATE], indicated the resident was cognitively intact with a Brief Interview for Mental Status (BIMS) score of 15. The resident was receiving supplemental oxygen…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-07-14 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, record review, and policy review, the facility failed to ensure a medication error rate of less than 5% for 2 (Resident #75 and Resident #100) of 5 residents observed during medication administration. Observations during medication administration revealed there were two medication errors out of 32 opportunities, which resulted in a 6.25% medication error rate. Findings included: A review of the facility policy titled, Medication Administration General Guidelines, last revised 07/25/2019, revealed, Medications will be administered in accordance with written orders authorized by the attending physician or designee .Medications will be administered based on the resident's schedule and preferences as well as specific medication and physician requirements. 1. A review of Resident #75's admission Record revealed a diagnosis of congestive heart failure. A review of current Order Summary Report revealed a physician order, dated 02/19/2022, for furosemide solution. The order directed staff to administer 80 milligrams (mg) one time a day. During an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-07-14 · tag F0806 — failed to honor food preferences — isolated
    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, and interviews, the facility failed to ensure a resident was not served food items that had been reported as a dislike and/or allergy for 1 (Resident #40) of 4 sampled residents reviewed for food concerns. Findings included: A policy related to food allergies was requested from the facility, but the facility did not have a policy that addressed food allergies. A review of Resident #40's quarterly Minimum Data Set (MDS), dated [DATE], revealed Resident #40 had a Brief Interview for Mental Status (BIMS) score 12, which indicated moderately impaired cognition. The MDS indicated Resident #40 was independent for eating. A review of Resident #40's care plan, dated 05/17/2022, revealed the resident had an intolerance to carrots, carrot soup, corn, bananas, and pineapple. A review of Resident #40's electronic health record revealed the resident had allergies listed as ibuprofen, bananas, carrot, corn, and pineapple. A review of Resident #40's admission Nutrition Assessment, dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-07-14 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews, record review, and policy review, the facility failed to ensure hand hygiene was performed between dirty and clean tasks during wound care for 1 (Resident #60) of 1 sampled resident who was reviewed for wound care. Findings included: A review of a policy titled, Dressing change: Aseptic, last revised on 05/07/2021, revealed, Procedure: .6. Set up barrier, located conveniently near wound so aseptic technique is not broken. Set up supplies, open packages, prepare dressings, date, pre-cut packing dressings, pull and or pre-cut Iodoform etc [et cetera] .9. With resident in appropriate position, don gloves, remove old dressing, discard in plastic or red bag, observe wound, measure, etc. 10. Remove dirty gloves, place in plastic bag, wash hands. 11. [NAME] the second pair of gloves and begin the treatment. 12. Observe for breaks in aseptic technique, changing gloves, and washing hands if necessary. A review of Resident #60's admission Record indicated a diagnosis of Stage 4 pressure…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$8,278 in federal fines across 1 penalty.

  • $8,278 — penalty dated 2025-10-30

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to THE ENSIGN GROUP — 342 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 3 of 53.2-0.2 vs chain
Health inspection 2 of 52.8-0.8 vs chain
Staffing 2 of 52.7-0.7 vs chain
Quality measures 5 of 54.4+0.6 vs chain
The other 341 homes this chain runs (chain average 3.2★, per CMS)
1 of 5Aspen Health And WellnessOverland Park, KS 1 of 5Bennett Hills Rehabilitation and Care CenterGooding, ID 1 of 5Broadway By The SeaLong Beach, CA 1 of 5Chatsworth Park Health Care CenterChatsworth, CA 1 of 5Clarion Wellness and Rehabilitation CenterClarion, IA 1 of 5Colonial Manor of RandolphRandolph, NE 1 of 5Durango Health And RehabilitationDurango, CO 1 of 5Fort Dodge Health and RehabilitationFort Dodge, IA 1 of 5Greater Southside Health and RehabilitationDes Moines, IA 1 of 5Hearthstone Health And RehabilitationSparks, NV 1 of 5Heritage Gardens Rehabilitation and HealthcareCarrollton, TX 1 of 5Hillcrest Health Care CenterHawarden, IA 1 of 5Lake Village Nursing And Rehabilitation CenterLewisville, TX 1 of 5Lakeside Rehabilitation and Care CenterCoeur d'Alene, ID 1 of 5Legend Oaks Healthcare And Rehabilitation - NorthAustin, TX 1 of 5Legend Oaks Healthcare And Rehabilitation - WaxahaWaxahachie, TX 1 of 5Legend Oaks Healthcare and Rehabilitation - Fort WKeller, TX 1 of 5Madera Post Acute CenterEl Monte, CA 1 of 5Medallion Post Acute RehabilitationColorado Springs, CO 1 of 5Mesquite Post Acute CareLubbock, TX 1 of 5Millbrook Healthcare and Rehabilitation CenterLancaster, TX 1 of 5Misty Willow Healthcare and Rehabilitation CenterHouston, TX 1 of 5New Orange HillsOrange, CA 1 of 5Northeast Rehabilitation and Healthcare CenterSan Antonio, TX 1 of 5Northgate PlazaIrving, TX 1 of 5Oak View Health And RehabilitationConway, SC 1 of 5Oakwood Care And RehabilitationLakewood, CO 1 of 5Omaha Nursing and Rehabilitation CenterOmaha, NE 1 of 5Onion Creek Nursing and Rehabilitation CenterAustin, TX 1 of 5Park Manor Bee CaveBee Cave, TX 1 of 5Pelican Pointe Health And Rehabilitation CenterWindsor, CO 1 of 5Premier Care Center For Palm SpringsPalm Springs, CA 1 of 5Provo Rehabilitation and NursingProvo, UT 1 of 5Rock Canyon Respiratory And Rehabilitation CenterPueblo, CO 1 of 5Rosewood Rehabilitation CenterReno, NV 1 of 5San Marcos Rehabilitation and Healthcare CenterSan Marcos, TX 1 of 5Sonterra Health CenterSan Antonio, TX 1 of 5SouthlandNorwalk, CA 1 of 5Southland Rehabilitation And Healthcare CenterLufkin, TX 1 of 5Spencer Post Acute Rehabilitation CenterSpencer, IA

Showing 40 of 341; lowest-rated first.

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleSince
GAHM, GREGORYIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 08/01/2024
WONDMAGEGN, FASILIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/21/2025
JORGENSEN, DAVIDIndividualCORPORATE DIRECTORsince 02/05/2024
BURNAM, SOONIndividualCORPORATE OFFICERsince 02/05/2024
GRAHAM, JOSEPHIndividualCORPORATE OFFICERsince 02/05/2024
KEETCH, CHADIndividualCORPORATE OFFICERsince 03/01/2011
SATO, AMIIndividualCORPORATE OFFICERsince 09/09/2024
ONSHIFT INCOrganizationOPERATIONAL/MANAGERIAL CONTROLsince 08/01/2024
ROCKY MOUNTAIN RESPIRATORY RESOURCEOrganizationOPERATIONAL/MANAGERIAL CONTROLsince 08/01/2024
PORT, BARRYIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 08/04/2025
ENSIGN SERVICES INCOrganizationADP OF THE SNFsince 08/01/2024

CMS files one row per role, so the 15 rows in the source record cover these 11 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

3 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$13.4M
Net patient revenuemost recent cost report
-2.7%
Operating marginrevenue minus expenses
$1.0M
Related-party expense8% of expenses
Who pays — share of resident-days
Medicaid 72%Medicare 2%Other / private 26%

About 72% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $1.0M paid to related parties (affiliated landlords or management companies) in its most recent cost report.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$343per resident / day
operating cost
$10,420per month
≈ monthly operating cost
$334per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in CO

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Colorado Medicaid page.

Typical monthly cost in Colorado
$10,159/mo
Nursing home (semi-private)
$12,182/mo
Nursing home (private)
$6,584/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 065009. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-01-15, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

What to do next