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Royal Palm Beach Health And Rehabilitation Center

600 Business Park Way, Royal Palm Beach, FL 33411 · For profit - Limited Liability company · 120 certified beds · (561) 798-3700 Medicare & Medicaid certified

Call the home — (561) 798-3700 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse-prevention, restraint, or reporting citation — no harm found (F0609) — cited Sep 2022Behavioral-health or dementia-care citation — no harm found (F0744)$4,156 in federal fines
Insights

This home’s record is mixed — some reassuring signs, some worth asking about.

In its favor
  • a middle-of-the-pack inspection score (3/5)
  • a high payroll-based staffing rating (4/5)
  • lower-than-typical staff turnover (35% vs 45% nationally) — better care continuity
Worth asking about
  • it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • a high number of inspection citations overall (28) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $4,156 in federal fines (most recent 2024-02-08)
  • about 27% of its spending goes to commonly-owned related companies

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

3/5
CMS overall
3 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 3 of 5
StaffingFrom payroll records (PBJ) 4 of 5
Quality measuresSelf-reported by the facility 3 of 5

Location & what’s nearby

Hospital
★★ 2/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
1019 N State Road 7 · (561) 793-1475 · Call to confirm hours
Pharmacy
300 Business Pkwy Ste A1 · (866) 776-6782 · Call to confirm hours
Grocery
1171 N State Road 7
Park
Pippin Ln · Typically dawn to dusk
Place of worship
10600 Okeechobee Blvd · (561) 559-5909

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 3 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 2 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 2 to 3 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating3★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased11.8%8.7%15.4%better
Long-stay residents who lose too much weight6.6%5.5%5.4%worse
Long-stay residents with a catheter left in their bladder0.0%0.3%0.9%better than state — see note marked double-dagger below the table
Long-stay residents with a urinary tract infection1.4%0.7%2.0%worse than state — see note marked double-dagger below the table
Long-stay residents with depressive symptoms2.6%4.6%6.5%better
Long-stay residents who were physically restrained0.0%0.0%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury0.7%2.5%3.3%better
Long-stay residents whose ability to walk worsened6.7%9.5%16.1%better
Long-stay residents on antianxiety or hypnotic medication11.8%14.4%18.9%better
Long-stay residents given the seasonal flu vaccine100.0%99.2%95.3%typical
Long-stay residents with pressure ulcers7.5%4.5%4.7%worse
Long-stay residents with worsening bladder/bowel control15.2%10.5%21.2%worse than state — see note marked double-dagger below the table
Long-stay residents who got an antipsychotic medication — see the note below the table17.2%8.6%17.1%typical
Short-stay residents who newly got an antipsychotic medication1.7%1.5%1.4%worse
Short-stay residents given the seasonal flu vaccine97.9%94.7%79.4%better
Short-stay residents rehospitalized after admission29.8%26.1%22.6%worse
Short-stay residents with an outpatient ER visit5.4%9.1%12.0%better
Long-stay hospitalizations per 1,000 resident days2.892.131.67worse
Long-stay outpatient ER visits per 1,000 resident days0.931.151.80better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

43.8% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 79 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

43.8%U.S. median 51.5%
Got home and stayed home
11.8%U.S. median 10.7%
Went back to hospital
33.9%U.S. median 56.6%
Met the expected recovery
0.46U.S. median 0.31
Therapy hours / resident / day
0.20hours / resident / day
Physical therapy
0.23hours / resident / day
Occupational therapy
0.04hours / resident / day
Speech therapy

Met the expected recovery: 33.9% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 56 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.46 therapist hours per resident per day in 2026Q1 — more than 77% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 29% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF43.8%CMS range 33.9–55.451.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF11.8%CMS range 8.5–16.110.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge33.9%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge37.5%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge28.6%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified99.1%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting98.7%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization7.2%CMS range 4.5–12.47.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.211.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.72
RN hours/ resident / day
0.54
LPN hours/ resident / day
2.12
Aide hours/ resident / day
3.38
Total nurse hours/ resident / day
0.57
RN hoursweekends
35.1%
Total nursing turnover
29.4%
RN turnover

How full it usually is: this home is certified for 120 beds and averages 107.2 residents a day — about 89% occupied, or roughly 13 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.38 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.72 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.12 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.16 hrs/resident/day on weekends vs 3.46 on weekdays — 9% thinner on weekends. RN hours go from 0.78 to 0.57 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 35% is below the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

9
deficiencies at the latest standard inspection (2025-05-22)
7
at the previous standard inspection (2024-02-08)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

28 citations, most serious first. The 10 most serious are shown; the remaining 18 are one tap away and print in full.

  • Potential for harm · E2025-05-22 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 3. Record review revealed Resident #1 was admitted to the facility on [DATE]. A comprehensive assessment dated [DATE] documented the resident had mild cognitive impairment and requires partial / moderate assistance with activities of daily living (ADLs). The assessment documented the resident had an indwelling catheter. Resident #1 was care planned for at risk for infections related to urinary catheter dependence related to diagnosis of obstructive uropathy. Interventions included enhanced barrier precautions (EBP) and catheter care every shift. An observation of catheter care was conducted on 05/21/25 at 12:20 PM with Staff J and Staff Q, Certified Nurse Assistants. Staff J and Staff Q were waiting in Resident #1's room to perform catheter care. The surveyor entered the resident's room for observation, and Staff J and Staff Q commenced to perform catheter care. Staff J and Staff Q did not have on personal protective equipment (PPE) except gloves. Staff Q was observed cleaning the catheter area. Staff Q then…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-22 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2. Review of the facility's policy, Unnecessary Drugs - Without Adequate Indication for Use, with a reference date of 11/2020 and a revision date of 08/02/22, documented: It is the facility's policy that each resident's drug regimen is managed and monitored to promote or maintain the resident's highest practicable mental, physical and psychosocial well-being free from unnecessary drugs. Policy Explanation and Compliance Guidelines: 1. The indications for initiating, withdrawing, or withholding medications(s), as well as the use of non-pharmacological approaches, will be determined by assessing the resident's underlying condition, current signs, symptoms, expressions, preferences, and goals for treatment including identification of underlying causes (when possible). 7. Information gathered during the initial and ongoing evaluations will be incorporated into the resident's comprehensive care plan that reflects person-centered medication related goals and parameters for monitoring the resident's condition,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-22 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to obtain wound culture results in a timely manner for 1 of 28 sampled residents, Resident #12; and failed to administer medications in a timely manner for 1 of 28 sampled residents, Resident #92. The findings included: 1. Record review revealed Resident #12 was admitted to the facility on [DATE] with diagnoses included Chronic Ulcer to the right foot. A comprehensive assessment dated [DATE] revealed Resident #12 was cognitively intact and required partial / moderate assist for activities of daily living (ADLs). The assessment further documented the resident had 2 venous / arterial ulcers. Resident #12 was care planned for a right foot/toe arterial wound and a left heel arterial wound. Review of Resident #12's physician orders revealed an order dated 04/24/25 for a wound culture of the resident's left heel wound. Review of Resident #12's progress notes revealed a note dated 04/24/25 at 11:34 AM that documented: Wound culture for the left heel wound was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-22 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to obtain a urology consult in a timely manner and failed to obtain a urine culture in a timely manner for 1 of 2 sampled residents for catheter use, Resident #1. The findings included: 1. Record review revealed Resident #1 was admitted to the facility on [DATE]. A comprehensive assessment dated [DATE] documented the resident had mild cognitive impairment and required partial / moderate assistance with activities of daily living (ADLs). The assessment documented that the resident had an indwelling catheter. The record revealed Resident #1 was care planned for at risk for infections related to urinary catheter dependence related to diagnosis of obstructive uropathy. An intervention included catheter care every shift and obtain labs as ordered. Review of Resident #1's physician orders revealed an order dated 12/26/24 for a urologist consult for a bladder evaluation. An order dated 01/09/25 documented to fax ultrasound results to the urologist.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-22 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record reviews, the facility failed to obtain a physician's order for CPAP (Continuous Positive Airway Pressure), and failed to develop and implement a care plan for CPAP for 1 of 1 sampled resident, Resident #304. The findings included: Record review revealed Resident #304 was admitted on [DATE] with diagnoses that included Chronic Obstructive Pulmonary Disease (COPD), Lung Cancer, Oxygen Dependency, Dementia, and Alcohol and Substance Abuse. Review of Minimum Data Set (MDS) assessment for Resident #304 dated 03/14/25 documented in Section C revealed a Brief Interview of Mental Status (BIMS) score of 15 indicating intact cognition. Review of Section O revealed a blank space for CPAP (Continuous Positive Airway Pressure). Review of the care plan did not indicate goals, plans and interventions for the CPAP. Observations conducted on 05/19/25 at 9:00 AM, 05/20/25 at 11:00 AM, and 05/21/25 at 2:00 PM, revealed a CPAP machine and tubing on the bedside table next to the left side…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-22 · tag F0700 — isolated
    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record review, the facility failed to ensure residents did not use full side rails who were not properly assessed for the use of side rails and consent for side rails had been declined for 1 of 52 sampled residents with side rails, Resident #45. The findings included: Review of the facility's policy, titled, Bed Rails Informed Consent for Use, with no date, included in part the following: It is the policy of this facility to use bedrails only after an individualized resident assessment, evaluation and care planning by an interdisciplinary team determine it beneficial and appropriate for use to treat the resident's medical symptoms, assist the resident in attaining or maintaining the highest possible physical and psychosocial well-being and after attempts at using alternatives have proven inadequate or inappropriate. Record review revealed Resident #45 was originally admitted to the facility on [DATE] with the most recent readmission to the facility on [DATE], with diagnoses…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-22 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure behavior monitoring for 3 of 5 sampled residents reviewed for unnecessary medications, Residents #34, 76, 14. The findings included: Review of the facility's policy, titled, Behavior Monitoring, with a reference date of 11/2020 and a revision date of 11/2021, documented, in part: Policy: Residents who exhibit behavioral concerns may require behavior monitoring. Facility will monitor behaviors per their plan of care. Policy Explanation and Compliance Guidelines: 4. Behaviors shall be documented clearly and concisely in the medical record. 5. Behaviors shall be identified, and approaches should be included in the comprehensive plan of care. 6. The plan of care shall be reviewed at least quarterly and revised as needed. 1. Record review documented Resident #76 was admitted to the facility on [DATE]. According to the resident's most recent complete assessment, a Quarterly Minimum Data Set (MDS) assessment, with a reference date or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-22 · tag F0810 — isolated
    Provide special eating equipment and utensils for residents who need them and appropriate assistance.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record review, the facility failed to provide adaptive equipment for each drink offered to residents who need them when consuming drinks for 1 of 9 residents with orders for adaptive equipment, Resident #19. The findings included: Review of the facility's policy titled, Adaptive Feeding Equipment, with an implemented date of 11/2020, included in part the following: Adaptive devices (special devices [special eating equipment and utensils] shall be provided for residents who need or requested them. These may include but are not limited to devices such as silverware with enlarged handles, plate guards, and-or equipment. The dietary department shall be notified of residents needing adaptive equipment; the equipment is stored and maintained in the dietary department. Appropriate utensils shall be placed on the resident's food tray at each meal and returned to the dietary department on the food tray for sanitization. Record review for Resident #19 revealed the resident was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-22 · tag F0919 — failed to provide a working call system — isolated
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview and observations, the facility failed to ensure each toilet was adequately equipped to allow residents to call for staff assistance through a communication system which relays the call directly to a staff member or to a centralized staff work area for 1 of 68 resident bathrooms room, room [ROOM NUMBER]. The findings included: Review of the facility's policy titled, Call Lights: Accessibility and Timely Response, with a revised date of 07/19/22, included in part the following: The call system must be accessible to the resident at each toilet and bath or shower facility. The staff will report problems with a call light or the call system immediately to the supervisor and/or maintenance director. Ensure the call system alerts staff members directly or goes to a centralized staff work area. On 05/19/25 at 9:55 AM, an observation was made of the call device in room [ROOM NUMBER]'s bathroom which had the call cord wrapped around grab bar. On 05/20/25 at 9:30 AM, a second observation…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-02-08 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to provide palatable, attractive, and appetizing meals to ensure residents' satisfaction, as evidenced by sampling of a test tray and 9 of 30 sampled residents voiced concerns regarding the quality of the food, Residents #4, #5, #37, #78, #74, #57, #9, #45, and #65. The findings included: 1. During an observation of the lunch meal on 02/05/24 at 12:30 PM in the main dining room, Residents #4, #5, and #37, each stated they sometimes just request a sandwich or cold cereal for their meal because they did not enjoy the meals. 2. A test tray was ordered from the kitchen for the lunch meal service on 02/08/24 at 11:35 AM. The menu for this meal included shrimp fried rice, mixed vegetables, and a bread stick. When the surveyor(s) sampled the food, it was noted that the shrimp fried rice and vegetables were bland and tasteless, and the breadstick was tough and difficult to chew. 3. During a resident interview conducted on 02/05/24 at 10:01 AM regarding the quality of the food, Resident #78 stated, The chicken is as hard as a rock.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
Show the remaining 18 citations
  • Potential for harm · D2024-02-08 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure accurate Minimum Data Set (MDS) comprehensive assessments for 3 of 30 sampled residents, Resident #25, #95, and #96. The findings included: 1. Record review revealed Resident #25 was admitted to the facility on [DATE]. The record revealed an order to admit Resident #25 to hospice services on 08/29/22. Review of Resident #25's comprehensive assessment dated [DATE] did not reveal the resident was receiving hospice services. An interview was conducted with the Minimum Data Set (MDS) Coordinator on 02/08/24 at 4:30 PM. The MDS Coordinator confirmed the comprehensive assessment for Resident #25 was inaccurate for hospice services. 2. Review of the record revealed Resident #95 was admitted to the facility on [DATE]. Review of a progress noted dated 12/13/23 documented Resident #95 was not feeling well, requested to go to the hospital, 911 was called and the resident was transferred to the hospital. Review of the Minimum Data Set (MDS) assessment dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-08 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to initiate a level II PASARR assessment for 1 of 5 sampled residents reviewed for psychotropic medications, Resident #2. The findings included: Record review revealed Resident #28 latest admission to the facility was on 11/30/21. During a prior admission to the facility in 2017, a level I Pre-admission Screening and Resident Review (PASARR) dated 03/03/17 documented that Resident #28 had no diagnoses of intellectual disability and mental illness, and a PASSAR level II was not warranted. On 06/16/22, the record showed Resident #28 was diagnosed with a Bi-Polar Disorder. On 10/01/22, Resident #28 was diagnosed with Dementia. The record revealed Resident #28 was subsequently diagnosed with Unspecified Psychosis Not Due to a substance or known physiological condition, Psychotic Disturbance, Mood Disturbance, And Anxiety Disorder. Review of Resident #28's record and electronic record on 02/06/24 revealed no evidence of a completed level II PASARR. In section D of the minimum data set (MDS) assessment, titled, Mood dated 12/04/23,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-08 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide a specialty air mattress, provide appropriate wound care and ensure adequate pain medication prior to wound care for 1 of 1 sampled resident, Resident #8, who had a facility acquired pressure ulcer. The findings included: Record review revealed Resident #8 was admitted to the facility on [DATE]. Review of the resident's comprehensive assessment dated [DATE] documented the resident was cognitively intact, and had a facility acquired stage 4 pressure ulcer. Resident #8 was care planed for a sacral pressure ulcer, with Interventions that included an air mattress to offload pressure. An observation of wound care was conducted on 02/08/24 at 11:00 AM with the resident's Primary Care Nurse, Staff Z, Licensed Practical Nurse (LPN), and the Unit Manager. During the wound care, Resident #8 kept complaining about her buttocks hurting. Staff Z stated she premedicated the resident with Tylenol prior to wound care. After Staff Z removed the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-08 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to obtain a urology consult for a resident with frequent Urinary Tract Infections in a timely manner for 1 of 3 sampled residents reviewed for activities of daily living (ADLs), Resident #17; failed to assess a resident for catheter removal in a timely manner for 1 of 3 sampled residents reviewed for catheters, Resident #77; failed to ensure proper peri and Foley (indwelling urinary catheter) care for 1 of 3 sampled residents reviewed for catheters, Resident #148; and failed to ensure complete administration of ordered antibiotics for 2 of 2 sampled residents reviewed for infection, Residents #148 and #149. The findings included: 1. Resident #17 was admitted to the facility on [DATE]. review of the comprehensive assessment dated [DATE] documented the resident had moderate cognitive impairment and was always incontinent of bladder and bowel. Resident #17 had a care plan for at risk for complications due to being incontinent of urine and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-08 · tag F0803 — failed to meet residents' dietary needs — isolated
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and review of menus and recipes, the facility failed to provide a sufficient amount of protein for 1 of 1 meal specifically reviewed for portion sizes (the lunch meal on 02/08/24). The findings included: 1. A test tray was ordered from the kitchen for the lunch meal service on 02/08/24 at 11:35 AM. The menu for this meal included shrimp fried rice, with the shrimp being the only protein for the meal. Observation of the test tray revealed four shrimp mixed into the rice. Review of the recipe for this meal revealed the shrimp, vegetables, and rice were to be prepared separately, then combined into a large mixing bowl. The portion size was documented as four ounces of the shrimp fried rice using a #8 dipper (serving ladle). The recipe lacked any method to ensure a proper protein portion. During an interview on 02/08/24 at 12:55 PM, when asked how many ounces of protein should each resident receive for this lunch meal, the Dietary Manager stated three ounces. When asked how many…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-08 · tag F0917 — isolated
    Make sure each resident has 1) at least one window to the outside in a room; 2) a room at or above ground level; 3) adequate bedding; 4) furniture that meets the resident's needs; or 5) adequate closet space.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, observations and record reviews, the facility failed to provide individual closet space for 1 of 1 sampled resident, Resident #347, whose room lacked an individual closet space with clothes racks and shelves, accessible to the resident. The findings included: Review of the record revealed Resident #347 was admitted to the facility on [DATE]. During an interview with Resident #347 on 02/05/24 in the hallway before lunchtime, the resident stated she did not have a closet in her room and has been waiting for one since she had arrived. Observation of Resident #347's bedroom, conducted on 02/05/24 at 1:46 PM, revealed the room was not equipped with an individual closet or a wardrobe unit. Photographic Evidence Obtained An interview was conducted with the Director of Maintenance on 02/08/24 (Thursday) at 4:26 PM in his office. When asked about the missing closet or wardrobe unit in the room that was provided to Resident #347, he stated that he did not have knowledge of it and had no explanation…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-09-23 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview, the facility failed to provide a safe, clean comfortable homelike environment for 3 of 3 units observed. The findings included: Review of a policy for admission / discharge cleaning documents the rooms should be turned over either one hour after discharge or the following day, if discharged happened after hours. 1. All personal items should be removed by nursing prior to cleaning. 2. Biomedical items should be properly discarded .7. Any linens left in the room whether used or unused are to be considered contaminated and placed in the soiled utility rooms. This is in addition to the general Method of Cleaning Policy of dusting all flat surfaces with a cloth and disinfect, clean air vent covers, empty and clean the trash cans and putting a new liner, wet mop the room. During the initial tour of the facility including resident rooms on 09/19/22 and through 09/23/22 and a secondary tour completed on 09/23/22 at 10:05 AM, with Maintenance and the Environmental…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-09-23 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, record review and policy review, the facility failed to report an alleged resident to resident act of aggression for 1 of 1 sampled resident reviewed for abuse (Resident #22). The findings included: Resident #22 was initially admitted to the facility in May of 2017 with Diabetes, Anxiety Disorder, Acute Embolism and Thrombosis (blood clots) of right leg, and an eye infection. Additional diagnoses of Major Depressive Disorder, Delusional Disorders, Schizoaffective Disorder, and Bipolar Disorder as they were diagnosed. The most recent comprehensive assessment from July of 2022 revealed a BIMS (Brief Interview for Mental Status) score of 08 of 15 points which indicated a moderate cognitive decline. Some assistance was required with most ADLs (Activities of Daily Living) due to retinal detachment in right eye, however he is ambulatory and of substantial height and weight. Resident #22 had a history of behaviors, threats and hallucinations at this facility. On 09/20/22 during record review, a progress note written by Staff L, Registered Nurse (RN), on 07/31/22 at 8:24…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-09-23 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to initiate a Level I PASRR and refer appropriately for a Level II PASRR upon the development of behaviors and aggression for 1 of 1 sampled resident (Resident #22). The findings included: Resident #22 was initially admitted to the facility in May of 2017 with diagnoses that included Diabetes, Anxiety Disorder, Acute Embolism and Thrombosis (blood clots) of right leg, and an eye infection. Additional diagnoses were added on 08/15/17 (Major Depressive Disorder); 10/02/17 (Delusional Disorders); 10/10/18 (Schizoaffective Disorder) and 09/14/20 (Bipolar Disorder). The most recent comprehensive assessment from July of 2022 revealed a BIMS (Brief Interview for Mental Status) score of 08 of 15 points which indicated a moderate cognitive decline. Some assistance was required with most ADLs (Activities of Daily Living) due to retinal detachment in right eye, however he is ambulatory and of substantial height and weight. On 09/19/22 during record review for a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-09-23 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to complete a baseline care plan for 2 of 30 sampled residents reviewed, Resident #20 and #25. The finding included: 1. Record review for Resident #20 revealed an admissiond to the facility on 6/22/22. The resident Brief Interview for Mental status (BIMS) is 03, indicitive of sever cognitive impairment. The pertinent diagnosis included Fracture neck of left femur. Further review of the resident's electronic medical record (eMR) and the paper chart revealed that there was not a completed base line care plan. 2. Record review for Resident #25 revealed an admission to the facility on [DATE]. The resident's BIMS was 15, indicitvie of an intact cognition. The pertinent diagnosies included Atherosclerotic Heart Disease. Further review of the resident' e-MR and paper chart revealed that there was not a completed baseline care plan. On 6/22/22 at10:35 AM, an interview was conducted with Staff-F, who stated that he looked for the Residents #20 and # 25 baseline…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-09-23 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to conduct care plan conferences for 2 of 30 sampled residents reviewed for care plan conferences, Resident #25 and #42. The fndings included: 1. Record review for Resident #25 revealed an admission to the facility on [DATE]. The resident's Brief Interview for Mental Status (BIMS) was 15, indicitvie of an intact cognition. The pertinent diagnosies included Atherosclerotic Heart Disease. Further record review revealed there was no evidence that the resident had attended a care plan conference. On 09/20/22 at 11:09: 00AM, an interview was conducted with Resident #25 who stated she had not attended a care plan conference / meeting since she was admitted . 2. Record review of Resident #42's EMR and paper chart revealed an adnission on 04/27/22. The resident BIMS was documented as 15, indicating intact cognition. On 09/20/22 at 12:00 PM, an interview was conducted with Resident #42, who stated he did not attended care plan conference. On 09/20/22 at 12:20PM, a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-09-23 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, policy review and record review, the facility failed to secure indwelling catheter for 1 of 1 sampled resident reviewed for catheters, Resident #1; failed to monitor and address critical lab results for 1 of 1 sampled resident for critical lab reviews, Resident #62; failed to provide care and services, including assessments post injury, for 1 of 1 sampled residents reviewed for injury of unknown origin, Resident #26; and failed to order a repeat MRI for 1 of 1 sampled resident reviewed for ordered diagnostics testing, Resident #75. The findings included 1. Record review and observation revealed Resident #1 is bed bound without use of his arms and legs. He is also non-verbal and unable to make his needs known due to a severe cognitive impairment. The resident's related diagnoses included Parkinsons, Seizure Disorder, Neuromuscular Dysfunction of Bladder, Obstructive and Reflux Uropathy, BPH (Benign Prostatic Hyperplasia) and Chronic UTIs (Urinary Tract Infections) for which he…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-09-23 · tag F0700 — isolated
    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review and policy review, the facility failed to ensure documentation of informed consent, entrapment assessment, benefit of use, failed alternatives, and mattress compatibility prior to installation and use of side rails for three of three sampled residents observed (Resident #1, #26 and #237). The findings included Review of the facility policy, titled, Proper Use of Bed Rails, implemented 11/2020 and revised 07/25/22, documented: Appropriate alternative approaches are attempted prior to installing or using bed rails. If bed rails are used, the facility ensures correct installation, use, and maintenance of the rails. The policy definition of a bed rail is taken directly from the regulation and defines a bed rail as an adjustable metal or rigid plastic bars that attach to the bed. They are available in a variety of types, shapes, and sizes ranging from full to one-half, one-quarter, or one-eighth lengths. Also, some bed rails are not designed as part of the bed by the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-09-23 · tag F0744 — failed to care for residents with dementia — isolated
    Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review and interview, the facility failed to provide behavioral monitoring for residents on antipsychotics for 2 of 6 sampled residents, Resident #10 and Resident #65; and failed to monitor side effects and administer medication in a timely manner for Resident #65. The findings included: A review of the Policy and Procedures for Behavior Monitoring with an implementation date of 01/20 and revised 11/21 revealed residents who exhibit behavioral concerns may require behavior monitoring. Facility will monitor behaviors per their plan of care. 1. Upon admission of a new resident, behavior monitoring shall be initiated for residents who exhibit behavioral concerns. 2. Any behavioral interventions shall be included on the baseline care plan. 3. Information regarding the resident's behavior may be gathered from the resident and family members, and/or the comprehensive assessment 4. Behaviors shall be documented clearly and concisely in the medical record. 5. Behaviors shall be identified,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-09-23 · tag F0803 — failed to meet residents' dietary needs — isolated
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview record review and interview, the facility failed to follow the dietitian signed menus for 4 of 6 sampled residents reviewed for food concerns, Residents #14, #25, #35 and #42. The findings included: 1. On 09/19/22 at 12:15 PM, during the lunch meal observation in the residents' rooms, Resident #25, #35, and #42, stated that the menu that was posted for dinner on Sunday, 09/18/22, read, Tomato Soup and Grilled Cheese Sandwich. The residents said that they were served 1 slice of white bread cut in two with a piece of Cheese in the middle and the sandwich was not grilled. Residents #25, #35 and #42 stated that they asked for the alternate meal but was not offered or given it. On 09/19/22 at 3:00 PM, an interview was conducted with the Regional Certified Dietary Manager to inform him of the residents' concerns. He stated that he is going to have a meeting with the cook and all the employees. On 09/23/22 at 1:45PM, during an interview with the Regional Certified Dietary Manager, he showed the surveyor a grilled cheese sandwich and told me that was the way the grilled…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-09-23 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to maintain accurate resident records for 2 of 6 sampled residents, Resident #65 and Resident #79. The findings included: 1. Record review for Resident #65 revealed an admission to the facility on [DATE] with diagnoses to include Anxiety Disorder, Recurrent Unspecified Hallucinations, Unspecified Dementia with Behavioral Disturbances, and Schizoaffective Disorder. Review of the Resident #65's MDS (Minimum Data Set) quarterly, dated 08/11/22, documented her BIMS (Brief Interview for Mental Status) score was 2, indicating cognition is severely impaired. Review of Resident #65's physician orders documented Seroquel Tablet 50 mg (milligrams) to give 50 mg by mouth two times a day related to Major Depressive Disorder, Remeron Tablet 15 mg give 0.5 tablet by mouth at bedtime for Depression and appetite stimulation, Depakote Sprinkles Capsule Delayed Release Sprinkle 125 MG give 250 mg by mouth two times a day for dementia with behaviors, Ativan Tablet 0.5 MG…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-09-23 · tag F0925 — failed to control pests — isolated
    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to maintain a pest free environment for 2 of 2 sampled residents, Residents #6 and #57. The findings included On 09/19/22 at 9:15 AM, Resident #6's bed was observed unmade. Bleach stains were visible as well as a large, saturated area with the odor of urine. Upon closer inspection, what initially looked like small tears in the cover were small black bugs with wings. Photographic Evidence Obtained. On 09/20/22 at 9:30 AM, the bed was observed again, unmade in a similar condition only with more bugs. Photographic Evidence Obtained. Staff H, a Patient Care Assistant (PCA), was in the room putting pillowcases on pillows. She stated, it's always like that cause he urinates in the bed a lot, they are on his tray when he eats too. On 09/20/22 at 10:25 AM, a third observation was made of the same issue, with housekeeping outside the room. The Nursing Home Administrator (NHA), the Regional Nurse, Regional Director of Clinical Services and the Director of Nursing were brought to the room shown the mattress. The issue was acknowledged and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2022-09-23 · tag F0885 — failed to notify residents/families about COVID-19 — widespread
    Report COVID19 data to residents and families.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to notify residents' representatives and family members of new positive Covid-19 cases in a timely manner. The findings included: Review of the facility policy, titled, Covid-19 and Covid19 Vaccine Reporting, Implemented 11/2020 and last revised 05/31/22, documented: Residents, their representatives, and families are notified of the conditions inside the facility related to Covid-19 by 5:00 PM the next calendar day following the occurrence of either: A single confirmed infection of Covid-19 or three or more residents or staff with new-onset of respiratory symptoms that occur within 72 hours of each other. On 09/21/22 at 1:30 PM, during the Infection Control interview with the Nursing Home Administrator (NHA), she reported the method of notification for a new Covid-19 positive case is a paper letter sent out by 5:00 PM the next day. She added they try to get it mailed out the same day as the positive test results. On 09/21/22 at 5:00 PM, during a conversation with the Regional Nurse, she said there may be an e-mail blast sent…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$4,156 in federal fines across 1 penalty.

  • $4,156 — penalty dated 2024-02-08

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to SIMCHA HYMAN & NAFTALI ZANZIPER — 79 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 3 of 52.6+0.4 vs chain
Health inspection 3 of 52.7+0.3 vs chain
Staffing 4 of 52.2+1.8 vs chain
Quality measures 3 of 53.4-0.4 vs chain
The other 78 homes this chain runs (chain average 2.6★, per CMS)
1 of 5Beavercreek Health And RehabBeavercreek, OH 1 of 5Bradford Heights Nursing & RehabilitationHopkinsville, KY 1 of 5Centerville Health And RehabDayton, OH 1 of 5Clayton Rehabilitation and Healthcare CenterClayton, NC 1 of 5Dade City Health And Rehabilitation CenterDade City, FL 1 of 5Englewood Health And RehabEnglewood, OH 1 of 5Fulton Nursing and Rehabilitation, LLCFulton, KY 1 of 5Gainesville Health and RehabilitationGainesville, FL 1 of 5Garden View Health And Rehabilitation CenterVero Beach, FL 1 of 5Hertford Rehabilitation and Healthcare CenterHertford, NC 1 of 5Longwood Health And Rehabilitation CenterLongwood, FL 1 of 5Lotus Village Center for Nursing and RehabilitatioSparta, NC 1 of 5Magnolia Creek Nursing And RehabilitationCovington, TN 1 of 5Mills Nursing & RehabilitationMayfield, KY 1 of 5Mountain Ridge Health and RehabilitationMonticello, KY 1 of 5Naples Health And Rehabilitation CenterNaples, FL 1 of 5Southpoint Rehabilitation and Healthcare CenterDurham, NC 1 of 5Spring View Nursing & RehabilitationLeitchfield, KY 1 of 5Sunrise Point Health And Rehabilitation CenterRockledge, FL 1 of 5Windsor Rehabilitation and Healthcare CenterWindsor, NC 1 of 5Winter Park Care And RehabilitationWinter Park, FL 1 of 5Xenia Health And RehabXenia, OH 2 of 5Accordius Health at Rose Manor LLCDurham, NC 2 of 5Barren County Nursing and RehabilitationGlasgow, KY 2 of 5Bellbrook Health And RehabBellbrook, OH 2 of 5Cherokee Park RehabilitationLouisville, KY 2 of 5Clinton PlaceClinton, KY 2 of 5Collierville Nursing And Rehabilitation, LlcCollierville, TN 2 of 5Eden Rehabilitation and Healthcare CenterEden, NC 2 of 5Fairpark Health And RehabilitationMaryville, TN 2 of 5Glenview Health and RehabilitationGlasgow, KY 2 of 5Green Acres HealthcareMayfield, KY 2 of 5Jamestown Place Health And RehabJamestown, OH 2 of 5Lilac At Bayview, TheSaint Augustine, FL 2 of 5Madisonville Health and Rehabilitation, LLCMadisonville, KY 2 of 5Midtown Center For Health And RehabilitationMemphis, TN 2 of 5Pelican Health at CharlotteCharlotte, NC 2 of 5River Grove Health And RehabilitationLoudon, TN 2 of 5Stonecreek Health and RehabilitationPaducah, KY 2 of 5Sycamore Heights Health and RehabilitationLouisville, KY

Showing 40 of 78; lowest-rated first.

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleSince
ACHILLE, DIEUDEGRACEIndividualW-2 MANAGING EMPLOYEEsince 11/03/2020
GORELICK, BATYAIndividualCORPORATE OFFICERsince 05/01/2021

The source lists no ownership percentage for any party here — PECOS records a share only for equity interests, not for board or management roles.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$11.4M
Net patient revenuemost recent cost report
+2.4%
Operating marginrevenue minus expenses
$3.0M
Related-party expense27% of expenses
Who pays — share of resident-days
Medicaid 72%Medicare 8%Other / private 20%

About 72% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $3.0M paid to related parties — landlords or management companies under common ownership — equal to about 27% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$315per resident / day
operating cost
$9,574per month
≈ monthly operating cost
$323per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in FL

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Florida Medicaid page.

Typical monthly cost in Florida
$10,342/mo
Nursing home (semi-private)
$12,167/mo
Nursing home (private)
$5,610/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 105494. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-05-22, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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