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Rehabilitation Center of Des Moines

701 Riverview, Des Moines, IA 50316 · For profit - Limited Liability company · 74 certified beds · (515) 266-1106 Medicare & Medicaid certified

Call the home — (515) 266-1106 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse-prevention, restraint, or reporting citations — no harm found (F0609, F0610) — most recent Jun 20241 actual-harm citation
Insights

The public record raises real questions here. Weigh the concerns below carefully.

In its favor
  • no federal fines or payment denials on record
  • lower-than-typical staff turnover (36% vs 45% nationally) — better care continuity
Worth asking about
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has 1 actual-harm citation
  • a high number of inspection citations overall (36) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its independent health-inspection rating is low (2/5)
  • its payroll-based staffing rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

3/5
CMS overall
3 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 2 of 5
Quality measuresSelf-reported by the facility 5 of 5

Worth a closer look. This home's quality-measure rating runs 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
1/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
1301 Pennsylvania Ave 308 · (515) 263-5143 · Call to confirm hours
Pharmacy
1300 E 14th St · (515) 263-1782 · Call to confirm hours
Grocery
1140 E 9th St · (515) 262-1663 · Call to confirm hours
Park
649 E University Ave · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 5 of 5
Long-stay residentspeople who live here 4 of 5
Short-stay residentsrehab / post-hospital 5 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 3 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating3★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased17.1%17.1%15.4%worse
Long-stay residents who lose too much weight6.8%4.6%5.4%worse
Long-stay residents with a catheter left in their bladder0.5%1.5%0.9%better
Long-stay residents with a urinary tract infection0.0%2.4%2.0%better
Long-stay residents with depressive symptoms37.3%4.2%6.5%check this — see note marked dagger below the table
Long-stay residents who were physically restrained0.0%0.2%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury1.6%3.8%3.3%better
Long-stay residents whose ability to walk worsened8.2%16.6%16.1%better
Long-stay residents on antianxiety or hypnotic medication21.9%20.8%18.9%worse
Long-stay residents given the seasonal flu vaccine85.9%95.3%95.3%typical
Long-stay residents with pressure ulcers3.3%4.2%4.7%better
Long-stay residents with worsening bladder/bowel control25.2%25.6%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table18.6%19.5%17.1%typical
Short-stay residents who newly got an antipsychotic medication0.0%2.1%1.4%better
Short-stay residents given the seasonal flu vaccine98.1%73.3%79.4%better
Short-stay residents rehospitalized after admission11.3%20.9%22.6%better
Short-stay residents with an outpatient ER visit10.5%13.2%12.0%better
Long-stay hospitalizations per 1,000 resident days1.811.491.67typical
Long-stay outpatient ER visits per 1,000 resident days1.942.081.80typical

This value is several times the typical-state benchmark. It can be real, or it can be a coding artifact in what the facility submitted. Weigh it against the inspection record above.

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

52.5% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 48 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

52.5%U.S. median 51.5%
Got home and stayed home
9.7%U.S. median 10.7%
Went back to hospital
57.5%U.S. median 56.6%
Met the expected recovery
0.48U.S. median 0.31
Therapy hours / resident / day
0.25hours / resident / day
Physical therapy
0.21hours / resident / day
Occupational therapy
0.02hours / resident / day
Speech therapy

Met the expected recovery: 57.5% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 47 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.48 therapist hours per resident per day in 2026Q1 — more than 79% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 19% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF52.5%CMS range 37.9–67.951.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF9.7%CMS range 6.9–14.110.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge57.5%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge51.1%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge44.7%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified98.3%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization6.3%CMS range 2.9–10.97.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.761.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.50
RN hours/ resident / day
0.76
LPN hours/ resident / day
2.65
Aide hours/ resident / day
3.91
Total nurse hours/ resident / day
0.37
RN hoursweekends
35.9%
Total nursing turnover
63.6%
RN turnover

How full it usually is: this home is certified for 74 beds and averages 67.0 residents a day — about 91% occupied, or roughly 7 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.91 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.50 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.65 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.39 hrs/resident/day on weekends vs 4.12 on weekdays — 18% thinner on weekends. RN hours go from 0.56 to 0.37 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 36% is below the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

7
deficiencies at the latest standard inspection (2025-09-16)
6
at the previous standard inspection (2024-10-17)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

36 citations, most serious first. The 11 most serious are shown; the remaining 25 are one tap away and print in full.

  • Actual harm · Gcited before2024-06-06 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review, policy review, and staff interview, the facility failed to ensure 1 of 1 residents reviewed for vehicle safety(Resident #8) was secured in a van during transport, causing the resident to fall out of her seat. The facility reported a census of 65 residents. Findings include: The Quarterly Minimum Data Set(MDS) assessment tool, dated 10/11/23, listed diagnoses which included diabetes, non-Alzheimer's dementia, and anxiety disorder and listed her Brief Interview for Mental Status(BIMS)score as 15 out of 15 indicating intact cognition. The facility policy Fleet Safety Program, revised 4/14/21, stated the driver and all occupants were required to wear safety belts at all times and the driver was responsible for ensuring all passengers were properly secured in the vehicle at all times. A 12/9/23 untitled incident report stated the resident was transported and was not properly fastened in the seat belt. The driver attempted to leave the parking lot and the resident's flew forward and landed on her stomach on the front of the vehicle. The resident was not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-06-03 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, observation, resident interview, staff interviews, nurse practitioner interview, and facility policy. The facility failed to follow up on progress notes from the nurse practitioner with orders for premarin vaginal cream (a prescription medication that contains estrogen used to treat certain types of urinary incontinence) 1 of 3 residents. (Resident#1). The facility reported a census of 70. The Minimum Data Set (MDS) dated [DATE] documented a Brief Interview for Mental Status (BIMS) score of 15 which indicated cognition intact for Resident#1 (R1). The Care Plan initiated 12/10/25 instructed staff that R1 had incontinence and to check as required for incontinence. Change clothing as needed after incontinence episodes. The Progress Note dated 4/29/26 by the Nurse Practitioner documented R1 was seen for complaints of urinary incontinence. Urinary frequency has been ongoing for the last few months and started to feel mild burning with urination. Urinary symptoms overall are getting…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-06-03 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, observation, resident interview, staff interviews, and review of the facility policy. The facility failed to administer Levothyroxine and Acyclovir per physicians orders for (Resident #7) 1 of 3 Residents reviewed. The facility reported a census of 70. The Minimum Data Set (MDS) dated [DATE] for Resident #7 documented a Brief Interview for Mental Status (BIMS) score of 15 which indicated intact cognition. The physician signed a written order for Acyclovir (an antiviral medicine used to manage and treat viral infections like cold sores, genital herpes, shingles, and chickenpox) 800 mg 1 tablet 5 times daily by mouth for 7 days on 6/1/26. On 6/2/26 at 7:25 AM, Resident #7 indicated she was having some pain and had something that was like chicken pox. An observation on 6/2/26 at 7:30 AM revealed that Staff A, Certified Medication Aide (CMA) administered Levothyroxine. Staff A, CMA gave Resident #7. Resident #7 asked Staff A, CMA what the medication was after she swallowed the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-09-16 · tag F0641 — pattern
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on electronic record review (EHR), staff interviews, policy review, and guidance from the 2024 Long-Term Care Facility Resident Assessment Instrument (RAI) 3.0 User's Manual the facility failed to accurately complete the Minimum Data Set (MDS) Assessment for 5 of 18 resident. Residents #1, #3, #6, and #13 were not coded correctly regarding pneumococcal vaccinations and Resident #3 and #13 were not coded correctly regarding the use a Code Alert (wander guard) bracelet. The facility reported a census of 72. Findings include: 1.The MDS Assessment completed on 7/10/25 revealed Resident #1 with a Brief Interview for Mental Status (BIMS) score of 15, indicating intact cognition. The MDS indicated Resident #1's pneumococcal vaccination was not up to date and it was offered and declined. Physician's Order dated 9/9/23 directed staff to administer pneumonia vaccination with informed consent. The EHR included a document titled Resident Consent for Influenza, Pneumococcal, and COVID-19 Vaccination dated 10/09/24.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-09-16 · tag F0883 — failed to offer flu and pneumonia vaccines — pattern
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, staff interview and policy review the facility failed to vaccinate an eligible resident with the pneumococcal vaccine for 5 of 5 resident reviewed, (Residents #1, #3, #6, #8 and #13). The facility reported a census of 72 residents.Findings include: 1.The Minimum Data Set (MDS) assessment for Resident #1 dated 8/23/24 revealed a Brief Interview for Mental Status (BIMS) score of 15 out of 15 which indicated completely intact cognition. It included diagnoses of anemia, coronary artery disease (CAD - arteries that supply blood to the heart muscles), diabetes mellitus, Alzheimer's disease, non-Alzheimer's dementia, and chronic obstructive pulmonary disease (COPD). It indicated the resident had not received a pneumococcal vaccination. The resident's most recent MDS, dated [DATE], additionally documented the resident to be not up to date on pneumococcal vaccination. It coded the vaccine was offered and declined. Physicians Orders dated 9/9/23 directed staff to administer influenza vaccination…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-09-16 · tag F0887 — pattern
    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, resident and staff interview, and guidance from the Centers for Disease Control and Prevention (CDC), and policy review, the facility failed to offer and provide the recommended COVID-19 vaccine to eligible residents for 5 of 5 resident reviewed for vaccines (#1, #3, #6, #8, and #13). The facility reported a census of 72 residents.Findings include: 1. The Minimum Data Set (MDS) assessment for Resident #1 dated 8/23/24 revealed a Brief Interview for Mental Status (BIMS) score of 15 out of 15 which indicated completely intact cognition. It included diagnoses of anemia, coronary artery disease (CAD - arteries that supply blood to the heart muscles), diabetes mellitus, Alzheimer's disease, non-Alzheimer's dementia, and chronic obstructive pulmonary disease (COPD). It did not indicate the resident received a COVID-19 vaccination. The resident's most recent MDS, dated [DATE], coded the resident remained out of date for COVID-19 vaccinations. Physician's Orders dated 9/08/23 directed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-16 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on electronic health record review (EHR), staff interviews, and policy review, the facility failed to complete and document resident neurological exams (neurochecks) as scheduled for 2 of 2 residents reviewed for falls (Residents #3 and #8.) The facility reported a census of 72. Findings include: 1. Minimal Data Set (MDS) Assessment completed on 8/1/25 revealed Resident #3 with a Brief Interview for Mental Status (BIMS) score of 5 indicating severely impaired cognition with continuous disorganized thinking and inattentive. Diagnoses on the MDS include non-Alzheimer's dementia, post-traumatic stress disorder, and a psychotic disorder (other than schizophrenia). Resident #3 required staff supervision for transfers and noted independent with use of a manual wheelchair. The MDS documented a resident fall with injury (skin tears/abrasions, lacerations, bruises, hematomas, sprains) since the last assessment. The Care Plan, last updated on 8/15/25, included Focus Areas related to fall risk and impaired cognitive…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-16 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on electronic health record review (EHR), staff interviews, and policy review, the facility failed to coordinate nutritional care with the dialysis unit for 1 of 2 residents reviewed for dialysis (Resident #2). The facility reported a census of 72.Findings include: The Minimum Data Set (MDS) Assessment completed on 6/16/25 revealed Resident #2 with a Brief Interview for Metal Status score of 15 indicating intact cognition. Diagnoses include end stage renal disease (receiving dialysis), diabetes, heart failure, hyperkalemia (high blood potassium levels), and respiratory failure. The MDS did not indicate a therapeutic diet (such as low sodium diabetic) was in place. The Care Plan, last revised 6/26/25 included a Focus Area related to nutrition due to end stage renal disease, hyperkalemia (high blood potassium), and fluid overload. Interventions include a liberalized regular textured diet with thin liquids and to honor resident rights to make personal dietary choices. Physician Order Summary report, obtained on 9/11/25, listed the diet order as liberalized regular textured diet…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-16 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on electronic health record review (EHR), observations, staff interview, and policy review, the facility failed to provided oxygen (O2) therapy as ordered by the physician for 1 of 1 residents reviewed for respiratory care (Resident #2). The facility reported a census of 72. Findings include: The Minimum Data Set (MDS) Assessment completed on 6/16/25 revealed Resident #2 with a Brief Interview for Metal Status score of 15 indicating intact cognition. Diagnoses include end stage renal disease (receiving dialysis), diabetes, heart failure, respiratory failure and seizure disorder. The Order Summary Report, obtained on 9/11/25, noted an order for continuous O2 at 2L/min via nasal cannula to keep O2 saturation (amount of oxygen in the blood) above 90% every shift; Start date 7/11/25. The Medication Administration Record for September 2025 showed O2 saturation (sats) levels are monitor three times per day. The EHR clinical O2 Sats summary tab lacked consistent documentation of the O2 setting when O2 sats obtained when the use of O2 via nasal cannula noted. No O2 settings were…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-16 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation, staff interview, policy review, and guidance from the Centers for Disease Control and Prevention (CDC), the facility failed to implement infection control practices to prevent cross contamination by staff failing to perform appropriate hand hygiene during medication administration for 1 of 4 residents reviewed for medication administration (Resident #2). The facility reported a census of 72 residents.Findings include:The Minimum Data Set (MDS) dated [DATE] indicated that Resident #2 had a diagnosis of chronic pain syndrome. The Care Plan initiated on 5/6/25 revealed that Resident #2 is on pain medication for chronic pain syndrome. During an observation on 9/10/2025 at 8:56 AM Staff A, CMA gave Resident #2 her oral medications. Staff A, CMA did not perform hand hygiene after giving the oral medications. Resident #2 then asked for her pain patches to her back. Staff A, CMA told her to go to her room and he would be down to apply the patches. At 9:01 AM, Staff A, CMA documented…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-07 · tag F0557 — isolated
    Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review, the facility failed to provide privacy and dignity while providing care to 1 out of 3 residents reviewed (Resident #5). Staff provided care to Resident #5 while she was lying in bed. During the provision of care both upper and lower areas of Resident #5 were exposed to include her breasts, buttocks and genitals. The blinds on this resident's window were left open with a parking lot just outside of her window. The facility reported a census of 72 residents. Findings include: A Quarterly Minimum Data Set, dated [DATE], documented diagnoses for Resident #5 included bipolar disorder, muscle weakness and need for assistance with personal care. A Brief Interview for Mental Status documented a score of 15 out of 15, which indicated intact cognitive functioning. Resident #5 was dependent on 2 or more staff for toileting hygiene, showering/bathing, upper and lower body dressing and personal hygiene. On 5/5/25 at 12:26 p.m., Resident #5 stated that when staff do her…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
Show the remaining 25 citations
  • Potential for harm · Dcited before2025-05-07 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record review, the facility failed to have clear direction for their staff regarding code status for 1 of 1 resident reviewed (Resident #2). The facility had a doctor's order for a full code which directed that in the event Resident #2's heart and respirations should stop, CPR (Cardiopulmonary Resuscitation)(Chest Percussions and rescue breathing) (Full Code) was to be performed. The IPOST (Iowa Physician's Orders for Scope of Treatment) for this resident directed that this resident was to be a DNR (Do Not Resuscitate) in the event Resident #2's heart and respirations should stop this resident was not to have chest percussions nor was he to have rescue breathing given to him. The facility reported a census of 72 residents. Findings include: A Care Plan for Resident #2 had a focus area initiated on [DATE], directed that Resident #2 desired to be a DNR per IPOST. The Goal was that Advanced Directives will be honored by staff. The intervention directed that the IPOST document…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-07 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews, and record and policy review, the facility failed to ensure safety risks were minimized for 1 of 1 resident observed (Resident #8). Resident #8 was observed being pushed in her wheelchair (w/c) by Staff F, Certified Nurse Aide (CNA) without her feet on w/c pedals. It was noted that the bottom of Resident #8's feet were skimming the floor while Staff F was pushing her. The facility reported a census of 72 residents. Findings include: A Minimum Data Set (MDS) dated [DATE], documented that diagnoses for Resident #8 included carpal tunnel syndrome bilateral upper limbs, repeated falls, and weakness. A Brief Interview for Mental Status (BIMS) documented a score of 15 out of 15, which indicated intact cognitive functioning. Resident #8 could wheel herself once seated in a manual wheelchair at least 50 feet and make 2 turns. It documented that this resident used a manual wheel chair and once seated she had the ability to wheel at least 150 feet in a corridor or similar space.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-10-17 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, clinical record review, staff interview and family interview, and policy review, the facility failed to maintain infection control standards due to not wearing Personal E(PPE) of gown and gloves while providing high contact care activity for a resident required to be on Enhanced Barrier Precautions (EBP) (an infection control intervention requiring staff to wear designated PPE to reduce transmission of organisms for designated residents) for 3 (Resident #49, #119, and #219) of 3 residents reviewed and not completing proper hand hygiene with cares for 1 (Resident #52) of 1 reviewed. The facility reported a census of 66 residents. Findings include: 1. The Quarterly Minimum Data Set (MDS) for Resident #119, dated 8/9/24, included diagnoses of osteomyelitis (bone infection) of vertebra, Stage 4 (full thickness of skin wound) pressure ulcer of right buttock, and septicemia (infection in blood) and documented the resident had a Foley catheter (tube to empty urine from the bladder) and colostomy…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-17 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview and policy review, the facility failed to ensure dignity was provided, resident pulled to shower room backwards down the hall covered with only a blanket for 1 of 3 residents reviewed for dignity (Resident #51). The facility reported a census of 66 residents. Findings include: A Quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #51 had a Brief Interview for Mental Status (BIMS) of 15 which indicated intact cognition. The MDS further documented the resident had diagnoses included traumatic brain injury, schizophrenia and bilateral lower leg amputation. The resident required substantial/maximal assistance with bathing. The Care Plan dated initiated 2/21/24 revealed a focus area for Resident #51 Activity of Daily Living (ADL) self-care performance deficits related to traumatic brain injury and double below knee amputation. Interventions included substantial/maximum assistance with bathing/showering 2 times a week and as necessary, dependent on staff to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-17 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, observations, staff interview, and policy review, the facility failed to revise and update a comprehensive person-centered care plan for 2 of 21 residents reviewed (Residents #27 and #61). The facility reported a census of 66 residents. Findings include: 1. The Minimal Data Set (MDS) assessment dated [DATE] recorded Resident #27 had diagnoses including cancer, anemia, coronary artery disease, hypertension, renal insufficiency, obstructive uropathy, history of urinary tract infections, and diabetes. Other diagnoses verified by the primary care provider include chronic osteomyelitis (unspecified site), difficulty walking (not elsewhere classified), type 2 diabetes with diabetic polyneuropathy, and acquired absence of left leg below the knee amputation (BKA). The MDS documented Resident #27 does not have any type of a urinary catheter. Resident #27's Care Plan, with target completion date of 11/1/24, revealed inconsistent amputation sites and presence of a urinary catheter with the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-17 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and staff interviews the facility failed to obtain follow-up blood work in the timeframe ordered by the Primary Care Provider (PCP) laboratory (Resident #49) and the resident was eventually hospitalized with 1 of 3 residents reviewed. The facility reported a census of 66 residents. Findings include: 1. The admission Minimal Data Set (MDS) assessment dated [DATE] indicated Resident #49 could not complete the Brief Interview for Mental Status. Diagnoses on the MDS included: renal insufficiency/renal failure/or end stage renal disease, diabetes, aphasia, stroke, hemiplegia/hemiparesis, and respiratory failure. The MDS revealed the presence of a feeding tube and the resident received tracheostomy care. Laboratory blood work obtained on 8/6/24, revealed a low potassium level of 3.1 mEq/L (reference range 3.4-5.0mEq/L) and a sodium level of 142 (refence range of 135-15mEq/L). On 8/8/24, the PCP ordered a potassium supplement and to recheck labs in one week (8/13/24). The order was noted…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-17 · tag F0685 — isolated
    Assist a resident in gaining access to vision and hearing services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident interview, staff interview, clinical record review and facility policy the facility failed to ensure specialist referral for 1 of 3 residents reviewed for referrals. Resident #38 complained of worsening vision. The facility reported a census of 66 residents. Findings include: The Quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #38 scored 15 out of 15 on the Brief Interview for Mental Status (BIMS) which indicated intact cognition. The MDS included resident diagnoses, heart and respiratory disease, non-Alzheimer's dementia, anxiety, depression, post-traumatic stress and depression. The Care Plan dated 4/2/22 identified Resident #38 medications included the following types psychoactive drugs, antidepressants, antipsychotics and antianxiety medications and directed to observe for side effects which included blurred vision. A Progress Note dated 6/27/23 from the Nurse Practitioner, Staff C documented, detailed exam included for vision, seen today as a new patient,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-17 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, clinical record review, and staff interview the facility failed to ensure an emergency tracheostomy kit was at the resident's bedside for 1 of 3 residents reviewed (Resident #57). The facility reported a census of 66 residents. Findings include: The Annual Minimum Data Set (MDS) for Resident #57, dated 7/19/24, included diagnoses of anoxic brain damage (due lack of oxygen) and respiratory failure. The MDS documented resident was totally dependent on staff for all cares, had a tracheostomy (surgical opening in neck to provide for obstruction of breathing) and required oxygen. Observation on 10/14/24 at 11:54 AM, resident in room reclined in a wheelchair with a tracheostomy, with an oxygen (O2) mask over the tracheostomy, and O2 at 4.5 liters. No emergency tracheostomy kit available at the resident's bedside. Resident's Care Plan initiated 6/30/23, documented resident had a tracheostomy related to impaired breathing mechanics and intervention to keep a tracheostomy tube and obturator (medical device to hold tracheostomy tube in place) at bedside. Interview on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-06 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, policy review, and staff interviews, the facility failed to honor a resident's desire to be a Do Not Resuscitate(DNR) status by initiating cardiopulmonary resuscitation(CPR) for 1 of 4 residents(Resident #2) reviewed for advance directives(written instruction, such as a living will or durable power of attorney for health care, recognized under State law relating to the provision of health care when the individual was incapacitated). The facility reported a census of 65 residents. Findings include: The Minimum Data Set(MDS) assessment tool, dated [DATE], listed diagnoses for Resident #2 which included heart failure, pneumonia, and wound infection. The MDS listed the resident's Brief Interview for Mental Status(BIMS) score as 15 out of 15, indicating intact cognition. The MDS documented the resident had diagnoses including heart disease, diabetes, kidney disease, and respiratory failure. The facility policy Nursing Administration with subject Advanced Directives revised 6/2023,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-06 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review, policy review, and staff interviews, the facility failed to notify the resident's family of an increase in pain and the need for additional pain medication for 1 of 3 residents reviewed for a change in condition(Resident #1). The facility reported a census of 65 residents. Findings include: The Minimum Data Set(MDS) assessment tool, dated 8/19/24, listed diagnoses for Resident #1 which included Alzheimer's disease, anxiety disorder, and depression. The MDS listed the resident's Brief Interview for Mental Status(BIMS) score as 15 out of 15. The MDS documented the resident had diagnoses including Alzheimer's disease, arthritis, joint contracture, muscle weakness. The facility policy Notification, Physician or Responsible Party, dated 8/2007, stated the facility would inform the resident's family/responsible party when there was a significant change in the resident's physical status. A Care Plan entry, dated 5/2/23, stated the resident's had acute(short term)/chronic(long-term) pain. An 11/2/23 5:28 p.m. Secure Conversations entry stated the nurse…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-06 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review, policy review, and resident and staff interviews, the facility failed to report an allegation of abuse to the State Agency within 2 hours for 1 of 1 residents reviewed for an allegation of abuse(Resident's #3). The facility reported a census of 65 residents. Findings include: The admission Minimum Data Set(MDS) assessment tool, dated 2/28/24, listed diagnoses for Resident #3 which included anxiety, depression, and psychotic disorder, and listed her Brief Interview for Mental Status(BIMS) score as 9 out of 15, indicating moderately impaired cognition. The facility policy Abuse: Prevention of and Prohibition Against, revised 12/20/23, stated all allegations of abuse, neglect, misappropriation of resident property, or exploitation should be reported immediately to the Administrator and the facility would notify the appropriate State or Federal agencies in the applicable time frames, as per this policy and applicable regulations. The policy stated the facility would immediately remove the employee from the care of any resident and suspend the employee…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-06 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review, policy review, and resident and staff interviews, the facility failed to separate an alleged perpetrator of abuse(Staff D) from other residents for 1 of 1 allegation of abuse reviewed(Resident's #3). The facility reported a census of 65 residents. Findings include: The Minimum Data Set(MDS) assessment tool, dated 2/28/24, listed diagnoses for Resident #3 which included anxiety, depression, and psychotic disorder and listed her Brief Interview for Mental Status(BIMS) score as 9 out of 15, indicating moderately impaired cognition. The facility policy Abuse: Prevention of and Prohibition Against, revised 12/20/23, stated all allegations of abuse, neglect, misappropriation of resident property, or exploitation should be reported immediately to the Administrator and the facility would notify the appropriate State or Federal agencies in the applicable time frames, as per this policy and applicable regulations. The policy stated the facility would immediately remove the employee from the care of any resident and suspend the employee during the pending of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-10-05 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, staff interview, clinical record review, and policy review the facility failed to implement appropriate infection control practices to prevent cross contamination. The facility reported a census of 68 residents. Findings include: 1. On 10/02/23 at 4:30 AM, the front cover of the linen cart near nurses' station was observed pulled up and sitting on top of rack exposing linen. A box of gloves, 2 packs of pericare wipes, and clear trash bags were stored on top of the cart. An isolation precautions sign was noted on two (2) resident rooms' door. The Personal Protective Equipment (PPE) cart, located outside of each room, did not contain isolation gowns. At 6:25 AM, the Assistant Director of Nursing (ADON) placed an isolation precautions sign on a resident's room door and stated it was for a positive COVID result obtained the previous week. There was no isolation precaution sign previously noted on the door. At 6:30 AM, Staff C, Certified Medication Aide (CMA), put on an isolation gown and wrapped the middle tie around his waist and did not tie the top string. He…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-05 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 4. A Minimum Data Set (MDS) dated [DATE] for Resident #6, included diagnoses of Non-Alzheimer's Dementia and heart failure. The MDS identified the resident required extensive assistance of one staff for dressing. A continuous observation on 10/02/23 starting at 8:36 AM, Resident # 6 was in the dining room with six other residents. Resident #6 was sitting in a wheel chair, dressed in a shirt and with a blanket covering above knees to feet, with her bare upper thighs exposed. At 8:47 AM, a staff member pulled the blanket up to resident's waist and the blanket slid back down with exposure of upper thighs again and remained exposed until resident was taken to her room at 9:05 AM. An observation on 10/03/23 at 8:40 AM, Resident # 6 was in the dining room with staff assisting with dining. Resident was dressed in shirt and pants, no socks with bare feet exposed. An observation on 10/04/23 at 8:51 AM, Resident # 6 was in the dining room with staff assisting with dining. Resident was dressed in shirt and pants, no socks…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-05 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, staff interview, and policy review the facility failed to report the results of an investigation for an allegation of abuse within 5 working days of the incident to the State Survey Agency for one of three residents reviewed (Resident #170). The facility reported a census of 68 residents. Findings included: The Minimum Data Set (MDS) assessment for Resident #170 dated 8/21/23, included diagnoses of Bipolar Disorder, Schizophrenia, and Anxiety Disorder. The MDS identified the resident needed limited assistance of one staff for dressing and toilet use, and was independent with bed mobility, transfers, personal hygiene, and locomotion. The MDS indicated the resident had a Brief Interview for Mental Status score of 14, indicating intact cognition for decision making. Facility Incident Report for Resident #170, dated 9/14/23 at 9:54 AM, documented the resident reported: nighttime CNAs (Certified Nurse Aide) are coming into her room at night to check for incontinence and are pulling back her sheets and grabbing her brief area without asking permission and also…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-05 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interview, and policy review, the facility failed to refer 1 of 1 sampled resident with a negative Level I result for the Pre-admission Screening and Resident Review (PASRR), who had a possible newly diagnosed serious Mental Disorder, Intellectual Disability, or other related condition, to the appropriate state-designated authority for Level II PASRR evaluation and determination (Resident #17). The facility reported a census of 68 residents. Findings include: On 10/03/23 at 02:49 PM, Resident #17's medication list included Abilify prescribed for schizophrenia for hallucinations that began on 3/16/23. The Minimum Data Set (MDS) dated [DATE] included diagnoses of anxiety and Schizoaffective disorder and indicated the resident received antipsychotic, antidepressant, and antianxiety medications within the seven (7) day look-back period. It also identified a Brief Interview of Mental Status (BIMS) score of 15, indicating intact cognition. The PASRR review dated 1/10/20 included…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-05 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, clinical record review, staff interviews, and policy review, the facility failed to implement a comprehensive care plan for 2 of 2 residents reviewed (Residents #7 & #54). The facility reported a census of 68 residents. Findings include: 1. On 10/02/23 at 6:25 AM, Resident #7 asked Staff C, Certified Medication Aide (CMA) for pain medication. Staff C told Resident #7 he would get it in a little bit. At 6:45 AM, Resident #7 asked another staff member for his pain medication. The staff member told Staff C that the resident requested pain medication. Staff C walked past the resident and told the resident he hadn't forgotten about him and would get his medication in a little bit. At 6:55 AM, Staff C began looking through the medication cart for another resident's medications. Resident #7 asked Staff C whose medications he was looking for. Staff C closed the medication drawer and opened the locked narcotic bin and got Resident #7's pain medication The Electronic Health Record (EHR) included…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-05 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, staff interview, and policy review, the facility failed to fully review and revise the comprehensive care plan for 1 of 1 resident reviewed (Resident #17). The facility reported a census of 68 residents. Findings include: On 10/03/23 at 02:49 PM, Resident #17's medication list included Abilify prescribed for schizophrenia for hallucinations that began on 3/16/23. The Minimum Data Set (MDS) dated [DATE] included diagnoses of anxiety and Schizoaffective disorder and indicated the resident received antipsychotic, antidepressant, and antianxiety medications within the seven (7) day look-back period. It also identified a Brief Interview of Mental Status (BIMS) score of 15, indicating intact cognition. A review of physician medication orders revealed a new order on 3/16/23 for Abilify for Schizophrenia with hallucinations. The Electronic Health Record (EHR) revealed a new diagnosis of schizoaffective disorder dated 8/21/23 and simultaneous removal of the schizophrenia diagnosis.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-05 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observations, staff interviews, and policy review the facility failed to ensure two storage closets were locked when not in use. The facility reported a census of 68 residents. Findings include: On 10/02/23 at 4:45 AM, a soiled utility storage room door was unlocked and a janitor's storage closet door had paper towel stuffed in the strike plate and prevented the door from latching. There were no staff members present and both storage closets contained unsecured chemicals used for disinfecting and cleaning surfaces. The unit housed multiple, independently ambulatory residents with cognitive impairments. On 10/04/23 at 10:35 AM, the Director of Nursing stated the storage closets should be latched and locked. A policy titled Safety, Resident reviewed 10/2022 directed staff to ensure all medications, chemicals, cleaning supplies, and any other potential hazardous materials are kept locked/secured when staff has completed their use and is no longer in attendance.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-05 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, record review, and staff interview, the facility failed to ensure residents who were reliant on enteral nutrition received their tube feeding per physician orders for 2 of 3 residents reviewed for tube feedings (Resident #32 & Resident #63). The facility reported a census of 68 residents. Findings include: 1. The Minimum Data Set (MDS) of Resident #32, dated 7/3/23 identified the presence of short and long-term memory impairment. The MDS documented diagnoses that included stroke, seizure disorder, and dysphagia (difficulty swallowing foods or liquid). The MDS recorded the resident received 51% or greater of total calories through tube feeding and 501 cc/day (cubic centimeters per day) or more fluid intake per tube feeding. The Care Plan of Resident #32 revealed a focus area of the resident requiring a feeding tube for nutritional support dated 6/20/22. The Treatment Administration Record revealed an active order for enteral feed of Jevity 1.2 enteral nutrition at 75 milliliters per hour (mls/hr). Observation on 10/2/23 at 4:58 am revealed the feeding pump was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-05 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, clinical record review, staff interview, and policy review, the facility failed to provide adequate pain management for 1 of 17 residents reviewed (#7). The facility reported a census of 68 residents. Findings include: On 10/02/23 at 6:25 AM, Resident #7 asked Staff C, Certified Medication Aide (CMA) for pain medication. Staff C told resident #7 he would get it in a little bit. At 6:45 AM, Resident #7 asked another staff member for his pain medication. The staff member told Staff C that the resident requested pain medication. Staff C walked past the resident and told the resident he hadn't forgotten about him and would get his medication in a little bit. At 6:55 AM, Staff C began looking through the medication cart for another resident's medications. Resident #7 asked Staff C whose medications he was looking for. Staff C closed the medication drawer and opened the locked narcotic bin and got Resident #7's pain medication The Electronic Health Record (EHR) included diagnoses of bilateral pes…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-05 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interview, and policy review, the facility failed to complete pre and post dialysis assessments for 1 of 1 resident reviewed for dialysis treatment (Resident #17). The facility reported a census of 68 residents. Findings include: On 10/03/23 at 9:49 AM, Resident #17 stated that his vital signs were not always taken at the facility before and/or after dialysis treatment. The quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #17 had diagnoses of End Stage Renal Disease, Diabetes Mellitus, anemia, and heart failure. The MDS identified a Brief Interview of Mental Status (BIMS) score of 15, indicating intact cognition. It also revealed the resident received dialysis treatment within the last 14 days. The Electronic Health Record (EHR) indicated the resident's dialysis days were three (3) times per week every Monday, Wednesday, and Friday beginning 9/08/23 at 10:00 AM. The EHR included an order on 9/08/23 to discontinue dialysis center post dialysis…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-05 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review, staff interviews, and policy review, the facility failed to provide a complete, accurate, and detailed record for resident medication administration for 1 of 1 resident reviewed and failed to protect resident information from unauthorized access for 1 of 1 resident reviewed. The facility reported a census of 68 residents. Findings include: 1. On 10/02/23 at 5:08 AM, a stack of skin observation - shower sheets were noted on the nurses' station counter unsecured with a resident's name and skin assessment data listed. On 10/04/23 at 10:35 AM, the Director of Nursing stated resident information documents should be out of sight of anyone who does not need the information; otherwise, it should be flipped over. A policy titled Safeguards for PHI (Personal Health Information) dated 01/2017 indicated PHI will be safeguarded against unauthorized use, access or disclosure in accordance with federal and state laws to prevent access by unauthorized persons. It directed staff to store all documents containing PHI in a secure, locked location with limited access to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-05 · tag F0919 — failed to provide a working call system — isolated
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview, and policy review, the facility failed to provide a call system for resident access for 2 of 19 residents sampled (Resident #9 & #32). Findings include: The Minimum Data Set (MDS) of Resident #9, dated 7/18/23 identified a Brief Interview for Mental Status (BIMS) score of 15 which indicated cognition intact. The Care Plan of Resident #9 revealed a focus area of Activity of Daily Living (ADL) deficit dated 8/1/23. The Care Plan directed to encourage the resident to use bell to call for assistance. The MDS of Resident #32, dated 7/3/23 identified the presence of short and long-term memory impairment. The Care Plan of Resident #32 revealed a focus area of alteration in musculoskeletal status, dated 10/17/22. The Care Plan directed staff to be sure call light is within reach and respond promptly to all requests for assistance. On 10/2/23 at 4:58 am, Resident #32 was observed sleeping in bed. His call light was observed sitting on the dresser out of reach of the resident. On 10/2/23, Resident #9 was observed sleeping in bed. His call light was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • No harm found · B2023-10-05 · tag F0623 — pattern
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and staff interview, the facility failed to notify the long term care ombudsman for resident transfers to an acute care hospital for 1 of 3 residents reviewed for rehospitalization (Resident #12). The facility reported a census of 68 residents. Findings include: The Minimum Data Set (MDS) portion of the Electronic Health Record (EHR) of Resident #12 revealed the resident had transferred to the hospital on 6 occasions between November of 2022 and July of 2023. The dates the resident was hospitalized were • 11/26/22 - 11/29/22 • 2/25/23 - 3/2/23 • 3/21/23 - 3/28/23 • 4/27/23 - 5/2/23 • 6/7/23-6/14/23 • 7/31/23-8/4/23 The facility document Admission/Discharge To/From Report dated 12/2/22 revealed Resident #12 was sent to an acute care hospital on [DATE] and returned to the facility on [DATE]. This report was sent to the long term care ombudsman as notice of hospitalization. On 10/5/23 at 1:29 PM the Administrator stated the facility had a prior procedure in place that notice of all…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to THE ENSIGN GROUP — 342 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 3 of 53.2-0.2 vs chain
Health inspection 2 of 52.8-0.8 vs chain
Staffing 2 of 52.7-0.7 vs chain
Quality measures 5 of 54.4+0.6 vs chain
The other 341 homes this chain runs (chain average 3.2★, per CMS)
1 of 5Aspen Health And WellnessOverland Park, KS 1 of 5Bennett Hills Rehabilitation and Care CenterGooding, ID 1 of 5Broadway By The SeaLong Beach, CA 1 of 5Chatsworth Park Health Care CenterChatsworth, CA 1 of 5Clarion Wellness and Rehabilitation CenterClarion, IA 1 of 5Colonial Manor of RandolphRandolph, NE 1 of 5Durango Health And RehabilitationDurango, CO 1 of 5Fort Dodge Health and RehabilitationFort Dodge, IA 1 of 5Greater Southside Health and RehabilitationDes Moines, IA 1 of 5Hearthstone Health And RehabilitationSparks, NV 1 of 5Heritage Gardens Rehabilitation and HealthcareCarrollton, TX 1 of 5Hillcrest Health Care CenterHawarden, IA 1 of 5Lake Village Nursing And Rehabilitation CenterLewisville, TX 1 of 5Lakeside Rehabilitation and Care CenterCoeur d'Alene, ID 1 of 5Legend Oaks Healthcare And Rehabilitation - NorthAustin, TX 1 of 5Legend Oaks Healthcare And Rehabilitation - WaxahaWaxahachie, TX 1 of 5Legend Oaks Healthcare and Rehabilitation - Fort WKeller, TX 1 of 5Madera Post Acute CenterEl Monte, CA 1 of 5Medallion Post Acute RehabilitationColorado Springs, CO 1 of 5Mesquite Post Acute CareLubbock, TX 1 of 5Millbrook Healthcare and Rehabilitation CenterLancaster, TX 1 of 5Misty Willow Healthcare and Rehabilitation CenterHouston, TX 1 of 5New Orange HillsOrange, CA 1 of 5Northeast Rehabilitation and Healthcare CenterSan Antonio, TX 1 of 5Northgate PlazaIrving, TX 1 of 5Oak View Health And RehabilitationConway, SC 1 of 5Oakwood Care And RehabilitationLakewood, CO 1 of 5Omaha Nursing and Rehabilitation CenterOmaha, NE 1 of 5Onion Creek Nursing and Rehabilitation CenterAustin, TX 1 of 5Park Manor Bee CaveBee Cave, TX 1 of 5Pelican Pointe Health And Rehabilitation CenterWindsor, CO 1 of 5Premier Care Center For Palm SpringsPalm Springs, CA 1 of 5Provo Rehabilitation and NursingProvo, UT 1 of 5Rock Canyon Respiratory And Rehabilitation CenterPueblo, CO 1 of 5Rosewood Rehabilitation CenterReno, NV 1 of 5San Marcos Rehabilitation and Healthcare CenterSan Marcos, TX 1 of 5Sonterra Health CenterSan Antonio, TX 1 of 5SouthlandNorwalk, CA 1 of 5Southland Rehabilitation And Healthcare CenterLufkin, TX 1 of 5Spencer Post Acute Rehabilitation CenterSpencer, IA

Showing 40 of 341; lowest-rated first.

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleSince
GATEWAY HEALTHCARE LLCOrganizationDIRECT OWNERSHIP INTERESTsince 03/27/2017
THE ENSIGN GROUP INCOrganizationINDIRECT OWNERSHIP INTERESTsince 03/27/2017
HAYDEN, ELIZABETHIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 04/01/2017
WEI, SHIPENGIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 05/19/2023
JORGENSEN, DAVIDIndividualCORPORATE DIRECTORsince 01/01/2024
BURNAM, SOONIndividualCORPORATE OFFICERsince 03/27/2017
KEETCH, CHADIndividualCORPORATE OFFICERsince 03/01/2011
KOENIG, DEBRAIndividualCORPORATE OFFICERsince 01/01/2020
SATO, AMIIndividualCORPORATE OFFICERsince 09/09/2024
PORT, BARRYIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 08/08/2025
ENSIGN SERVICES INCOrganizationADP OF THE SNFsince 08/30/2016

CMS files one row per role, so the 15 rows in the source record cover these 11 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

3 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$8.4M
Net patient revenuemost recent cost report
+0.2%
Operating marginrevenue minus expenses
$668K
Related-party expense8% of expenses
Who pays — share of resident-days
Medicaid 84%Medicare 7%Other / private 9%

About 84% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $668K paid to related parties (affiliated landlords or management companies) in its most recent cost report.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$331per resident / day
operating cost
$10,075per month
≈ monthly operating cost
$332per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in IA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Iowa Medicaid page.

Typical monthly cost in Iowa
$9,277/mo
Nursing home (semi-private)
$10,038/mo
Nursing home (private)
$5,381/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 165268. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-09-16, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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