Skyline Transitional Care Center
1001 South Hilton Street, Boise, ID 83705 · For profit - Corporation · 111 certified beds · (208) 345-4464 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- a strong health-inspection score (4/5) — the hardest rating to game (though it’s ranked within its own state, not nationally)
- no federal fines or payment denials on record
- it has an abuse, neglect, or exploitation citation (F0600), cited Jan 2022
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has 2 actual-harm citations
- a high number of inspection citations overall (32) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- its payroll-based staffing rating is low (2/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 4 of 5 |
| StaffingFrom payroll records (PBJ) | 2 of 5 |
| Quality measuresSelf-reported by the facility | 4 of 5 |
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 4 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
| Short-stay residentsrehab / post-hospital | 2 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 2 to 3 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 15.7% | 15.6% | 15.4% | typical |
| Long-stay residents who lose too much weight | 5.9% | 5.2% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 0.0% | 1.2% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 0.0% | 2.0% | 2.0% | better |
| Long-stay residents with depressive symptoms | 7.6% | 15.1% | 6.5% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 4.4% | 3.0% | 3.3% | worse |
| Long-stay residents whose ability to walk worsened | 9.0% | 16.1% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 20.5% | 16.3% | 18.9% | typical |
| Long-stay residents given the seasonal flu vaccine | 100.0% | 96.2% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 2.4% | 3.2% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 23.9% | 22.1% | 21.2% | worse |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 14.7% | 20.1% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 3.5% | 1.8% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 100.0% | 86.5% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 22.2% | 17.7% | 22.6% | typical |
| Short-stay residents with an outpatient ER visit | 7.7% | 12.3% | 12.0% | better |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
44.4% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 63 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 51.9% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 27 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.34 therapist hours per resident per day in 2026Q1 — more than 57% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 3% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 44.4%CMS range 33.2–56.7 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 9.6%CMS range 6.1–13.3 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 51.9% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 51.9% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 29.6% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 11.8% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 7.3%CMS range 3.3–14.6 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.81 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 111 beds and averages 72.9 residents a day — about 66% occupied, or roughly 38 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.53 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.41 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.29 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.02 hrs/resident/day on weekends vs 3.74 on weekdays — 19% thinner on weekends. RN hours go from 0.52 to 0.13 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 38% is about the same as the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
32 citations, most serious first. The 12 most serious are shown; the remaining 20 are one tap away and print in full.
- Actual harm · G2022-01-24 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on policy review, resident and staff interview, review of Incident and Accident reports (I&As), and record review, it was determined the facility failed to ensure residents were free from abuse and neglect. This was true for 3 of 15 Residents (#4, #23, and #36) reviewed for potential abuse and/or neglect. Resident #4 experienced neglect resulting in emotional distress and mental anguish when the facility failed to ensure he was provided with an alternative communication system to enable him to effectively express himself. Resident #23 also experienced neglect resulting emotional distress and mental anguish when the facility failed to ensure she had an augmentative or alternative communication system to enable her to file grievances and clearly communicate with staff and others following a stroke. This failure also resulted in Resident #36 being subjected to verbal abuse from another resident. Findings include: The facility policy, titled Resident Protection during an Abuse Investigation, documented the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2022-01-24 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview, it was determined the facility failed to ensure a resident received appropriate care to prevent and treat pressure ulcers. This was true for 1 of 3 residents (Resident #12) reviewed for pressure ulcer care. This deficient practice resulted in harm to Resident #12 when she developed new Stage 3 and Stage 4 pressure ulcers, and the pressure ulcer she was admitted with, worsened. Findings include: The National Pressure Injury Advisory Panel website, accessed on 1/31/22, defined pressure ulcer staging as follows: Stage 2 - Partial-thickness skin loss with exposed dermis (thick layer of living tissue below the epidermis which forms the true skin, containing blood capillaries, nerve endings, sweat glands, hair follicles, and other structures). The wound bed is viable, pink or red, moist, and may also present as an intact or ruptured serum-filled blister. Adipose (fat) is not visible, and deeper tissues are not visible. Granulation tissue (new connective tissue and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-06-12 · tag F0695 — failed to provide proper breathing / tracheostomy care — patternProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and staff interview, it was determined the facility failed to ensure residents were provided respiratory services consistent with professional standards of practice. This was true for 4 of 5 residents (#9, #23, #26, and #28) whose respiratory devices were not stored properly and 1 of 5 residents (#89) reviewed for physician orders for oxygen therapy. This deficient practice created the potential for residents to develop infection and to receive too little or too much oxygen. Findings include: 1. Resident #9 was admitted to the facility on [DATE] with multiple diagnoses including chronic obstructive pulmonary disease (COPD is an ongoing lung condition that makes it difficult to breathe), chronic respiratory failure, and generalized muscle weakness. On 6/8/26 at 2:18 PM, Resident #9's nebulizer mask was observed laying on the bed. CNA #2 stated nebulizer masks should be stored in a plastic bag and it should not have been laying on the bed. On 6/10/26 at 8:53 AM, Resident #9's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-06-12 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, policy review, and staff interviews, it was determined the facility failed to ensure adherence to infection control and prevention practices, consistent with professional standards of practice. This was true for 3 of 3 residents (#6, #48, and #64) when staff did not follow hand hygiene protocols when going from a dirty to a clean environment during wound care and activities of daily living (ADL's), and 1 of 3 residents (Resident #6) observed for not following enhanced barrier precautions (EBP) during wound care. This deficient practice created the potential for harm to the residents due to cross-contamination and increased risk for infection. Findings include: Facility policy titled, Infection Control Prevention and Control Program-Hand Hygiene, reviewed 2/2025, documented, Use an alcohol-based hand rub containing at least 62% alcohol, or alternatively, soap (antimicrobial or non-antimicrobial) and water for the following situations: -Before and after direct contact with residents. -Before…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-06-12 · tag F0628 — isolatedProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview, it was determined the facility failed to ensure residents were transferred to the hospital with all required documentation. This was true for 1 of 5 residents (Resident #64) whose hospital transfers were reviewed. This failure placed Residents #64 at risk for harm when the receiving healthcare institution were not provided the residents' care plan goals. The SOM, Appendix PP, revised 7/23/25 documented:When the facility transfers or discharges a resident under any of the circumstances specified in paragraphs (c)(1)(i)(A) through (F) of this section, the facility must ensure that the transfer or discharge is documented in the resident's medical record and appropriate information is communicated to the receiving health care institution or provider.(iii) Information provided to the receiving provider must include a minimum of the following:(A) Contact information of the practitioner responsible for the care of the resident.(B) Resident representative information including…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-06-12 · tag F0645 — isolatedPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — the official record, unedited, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview, it was determined the facility failed to ensure the required Preadmission Screening and Resident Review (PASRR) process was completed accurately for a resident with mental health diagnoses. This was true for 1 of 2 residents (Resident #6) reviewed for PASRRs. This failure created the potential for the residents' mental health needs or need for specialized services to go undectected if PASRRs were inaccurate. Findings Include:Resident #6 was admitted to the facility on [DATE], with multiple diagnoses including a primary diagnosis of severe protein-calorie malnutrition, major depressive disorder, anxiety disorder, and dementia.Resident #6's PASRR level 1 dated 5/19/26, documented she had an anxiety disorder, mood disorder and a primary diagnosis of dementia.On 6/12/26 at 10:35 AM, the Social Services Manager confirmed Resident #6 did not have a primary diagnosis of dementia and stated she would complete a new PASRR level I.
- Potential for harm · Dcited before2026-06-12 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview, it was determined the facility failed to ensure a comprehensive, person centered care plan was developed to reflect the resident's diagnosed needs. This was true for 1 of 19 residents (Resident #27) reviewed for person-centered care plans. The failure to include Resident #27's Post Traumatic Stress Disorder (PTSD) diagnosis and related triggers in the care plan created the potential for unaddressed psychosocial needs and triggering of traumatic stress responses. Findings include:Resident #27 was admitted to the facility on [DATE] with multiple diagnoses including Post-Traumatic Stress Disorder (PTSD), schizoaffective disorder, major depressive disorder, and bipolar disorder.A Social Services Assessment/Evaluation, dated 5/27/26 documented in Section III, Question B ( Experience of trauma or history of trauma?) the response documented was NO.A review of Resident #27's comprehensive person centered care plan showed no care area addressing PTSD, despite the diagnosis…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-12 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, policy review, record review, and staff interview, it was determined the facility failed to ensure necessary pressure relieving boots were consistently applied as ordered to prevent development of pressure injuries and promote skin integrity. This was true for 1 of 5 residents (Resident #1) reviewed for pressure-injury prevention. This failure placed Resident #1 at increased risk for harm related to pressure-related skin breakdown. Findings includeThe facility's Skin and Wound Monitoring and Management Policy, revised 4/2025 documented:1. A resident who enters the facility without pressure injury does not develop pressure injury unless the individual's clinical condition or other factors demonstrate that a developed pressure injury was unavoidable; and 2. A resident having pressure injury(s) receives necessary and services to promote healing, prevent infection, and prevent new, avoidable pressure injuries from developing.Resident #1 was admitted to the facility on [DATE] and readmitted on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-06-12 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview, it was determined the facility failed to follow up on the dialysis centers recommendations for a resident receiving dialysis services. This was true for 1 of 1 resident (Resident #28) reviewed for dialysis services. The failure to act on dialysis recommendations created the potential for adverse outcomes related to fluid management, a critical component of care for residents with end stage renal disease. Findings include:Resident #28 was admitted to the facility on [DATE] with multiple diagnoses including respiratory disorder, end-stage renal disease, and the need for assistance with personal care.A physician order dated 4/24/26 documented a 2,000 mL/day fluid restriction, broken down as follows:-Kitchen to provide 920 mL/day of drinks on tray-Nursing to provide 1,080 mL/[NAME] review of Resident #28's dialysis record dated 6/1/26, documented under Recommendations:Fluid restriction of 1 liter (1,000 ml/day.)On 6/11/26 at 2:37 PM, the DON stated, when the facility…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-06-12 · tag F0699 — isolatedProvide care or services that was trauma informed and/or culturally competent.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview, it was determined the facility failed to ensure trauma informed care services were provided in accordance with professional standards of practice and in a manner that accounted for the resident's experiences and preferences. This was true for 1 of 1 resident (Resident #27) reviewed for trauma informed care. The facility's failure to identify and address trauma related needs created the potential for exposure to triggers and re traumatization. Findings include:Resident #27 was admitted to the facility on [DATE] with multiple diagnoses including PTSD, schizoaffective disorder, major depressive disorder, and bipolar disorder.A review of Resident #27's comprehensive care plan did not document a focused care area addressing PTSD or triggers that may cause re-traumatization.A review of Resident #27's record showed no trauma informed care evaluation, including:-No documentation of the resident's trauma history-No identification of trauma triggers-No documentation of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-06-12 · tag F0757 — failed to avoid unnecessary drugs — isolatedEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview, it was determined the facility failed to ensure residents were receiving medication with adequate monitoring. This was true for 3 of 6 residents (#19, #24, and #27) whose records were reviewed for unnecessary medications. This deficiency placed Residents #19 and #27 at risk for overmedication when their pain medication orders did not include parameters for administration and placed Resident #19, #24, and #27, at risk to suffer from side effects due to the lack of opioid side effect monitors. Findings include: 1. Resident #24 was admitted [DATE] with multiple diagnoses including diabetes (a condition that happens when blood sugars are too high), depression, and hypertension. Resident #24's physician's orders included the following: -Hydrocodone-Acetaminophen oral tablet 5-325 mg, give 1 tablet by mouth every 4 hours as needed for pain, dated 3/17/26. A review of the record showed no documentation of opioid side-effect monitoring such as: -Sedation -Dizziness -Nausea…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-03-07 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation and staff interview, it was determined the facility failed to ensure the cleaning and sanitation of kitchen cookware. This deficiency had the potential to affect the 64 residents who consumed food prepared by the facility. This placed residents at risk for potential foodborne illnesses and adverse health outcomes due to contaminated food services equipment. Findings include: The Food Drug Administration (FDA) Code Section 4-602.12 Cooking and Baking Equipment documented: Food-contact surfaces of cooking equipment must be cleaned to prevent encrustations that may impede heat transfer necessary to adequately cook food. Encrusted equipment may also serve as an insect attractant when not in use. On 3/6/25 at 3:34 PM, baking sheets and frying pans were observed with the Certified Dietary Manager (CDM) and Registered Dietitian to have a crusted black residue. They stated the cookware was cleaned and sanitized using appropriate food service methods; however, it was not cleaned thoroughly as the CDM was able to scratch off the crusted black residue with her fingernail.
Show the remaining 20 citations
- Potential for harm · Ecited before2025-03-07 · tag F0641 — patternEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the Resident Assessment Instrument (RAI) Manual, record review, and staff interview, it was determined the facility failed to ensure residents' Minimum Data Set (MDS) Assessments included correct assessment information. This was true for 4 of 16 residents (#1, #8, #25, and #27) whose records were reviewed for accuracy. This deficient practice had the potential for negative outcomes if residents were not assessed and/or monitored due to inaccurate assessments. Findings include: The RAI, revised 10/1/2024, documents section A1500, PASRR (Preadmission Screening and Resident Review), was to be coded yes when a PASRR Level II screening determines a resident has a serious mental illness and/or mental retardation, or related condition. 1. Resident #1 was admitted to the facility on [DATE], with a diagnosis of bipolar disorder (a major mental mood disorder), depression, anxiety opioid dependence, and tobacco use. Resident #1's PASRR Level II dated 6/6/23, and PASRR Level II dated 8/23/24, documented…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-07 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, resident and staff interview, it was determined the facility failed to ensure professional standards of practice were followed for 1 of 2 residents (Resident #12) reviewed for bowel and bladder incontinence. This failed practice created the potential for Resident #12 to experience bowel obstruction when her medications were not administered according to the physician's order. Findings include: Resident #12 was admitted to the facility on [DATE], with multiple diagnoses including congestive heart failure and chronic respiratory failure with hypoxia (low levels of oxygen in the body tissues). A physician's order, documented Resident #12 was to receive the following medications: - Colace capsule 100 mg (milligrams), one capsule by mouth every 12 hours as needed for constipation, ordered 2/24/25. -Milk of Magnesia (MOM) Suspension 400 mg/5 ml (milliliter), give 30 ml by mouth every 24 hours as needed for bowel care if no bowel movement for 3 days, ordered 7/1/24. - Dulcolax suppository 10 mg,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-07 · tag F0700 — isolatedTry different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, policy and record review, it was determined the facility failed to ensure that prior to placement of bed rails, residents were thoroughly assessed for the risk of entrapment. This was true for 1 of 1 resident (Resident #115) reviewed for bed rails. This deficient practice created the potential for harm from entrapment or injury related to use of bed rails. The facility's Bed Rails policy and procedure, revised 12/2023 documented the following: - The facility would attempt to use appropriate alternatives prior to installing a side or bed rail. - If it was determined that these alternatives failed to meet the resident's assessed needs, the interdisciplinary team would assess the resident for risk of entrapment. - The risks and benefits regarding the use of bed rails would be considered for each resident. - The facility would obtain an informed consent form from the resident, or if applicable, the resident representative for the use of bed rails prior to installation or use. On 3/3/25 at 3:36 PM and 3/6/25 at 9:00 AM, Resident #115 was observed in his bed in his…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-07 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, review of facility's policy and procedure, review of Incidents and Accidents (I&As) reports, and staff interview, it was determined the facility failed to ensure residents were free from significant medication errors. This was true for 2 of 2 residents (#116 and #117) reviewed for medication errors. The facility's Six Rights of Medication Administration, revised May 2024, documented the following in order to ensure safety and accuracy of medication administration. - Right resident - Right time - Right medication - Right dose - Right route - Right documentation The facility's Medication Errors and Adverse Reactions policy and procedure, revised January 2025 documented resident's condition must be monitored for 72 hours or as may be directed and detailed account of the incident must be recorded on an incident report. Clinically relevant information about follow-up of the resident should be recorded in the chart including: - The kind of medication error or adverse reaction. - The date and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2022-01-24 · tag F0885 — failed to notify residents/families about COVID-19 — widespreadReport COVID19 data to residents and families.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on policy review, record review, and staff interview, it was determined the facility failed to ensure residents, their representatives, and families were updated regarding the number of new COVID-19 positive cases for residents and staff, the cumulative number of COVID-19 cases for residents and staff, and the mitigating factors the facility was used to help control/stop the spread of the virus by 5:00 PM the next day. This was true for all 58 residents who resided in the facility. This systemic failure had the potential to deprive the resident representatives and families of each of the residents in the facility of the extent of COVID-19 cases in the facility and the opportunity to advocate for the resident and assist the resident in choosing whether to remain in the facility. Findings include: The facility's policy for Notification and Reporting of Suspected or Positive COVID-19, dated June 2021, stated the facility electronically reported information about COVID-19 in a standard format, which included the following: * The facility electronically informed residents'…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-01-24 · tag F0585 — failed to handle grievances — patternHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident and staff interview, policy review, review of grievances, and record review, it was determined the facility failed to ensure: * Residents were notified individually or through postings in the facility of how to file a grievance * A functional process for filing a grievance anonymously was in place * Residents received written responses to grievances which included the date the grievance was received, steps taken to investigate the grievance, and corrective action taken to resolve the grievance. This was true for 4 of 13 residents interviewed regarding grievances (Residents #8, #9, #23, and #51) and had the potential to impact all of the other 53 residents in the facility, or their representatives, who may want to file a grievance. These failures impeded the ability of residents and their representative to file grievances and to receive resolution. Findings include: The facility's Grievance policy, dated 10/2021, documented residents and their representatives had the right to file grievances…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-01-24 · tag F0657 — failed to keep the care plan current — patternDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, policy review, and resident and staff interview, it was determined the facility failed to ensure residents' care plans were revised and updated as needs changed and included residents' representative in the development of the care plan. This was true for 4 of 15 residents (#3, #12, #24, and #35) whose care plans were reviewed. This deficient practice placed residents at risk for adverse outcomes if care and services were not provided appropriately due to a lack of information in the care plans. Findings include: The facility's Comprehensive Person-Centered Care Planning policy, revised August 2017, documented the care plan would be reviewed by the IDT after each assessment. 1. Resident #3 was admitted to the facility on [DATE] with multiple diagnoses, including diabetes mellitus, vascular dementia (caused by the lack of blood that carries oxygen and nutrients to the brain and can result in problems with reasoning, planning, judgment, and memory), and depression. Resident #3's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-01-24 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on policy review, record review, and staff interview, it was determined the facility failed to ensure professional standards of practice were followed for 5 of 15 residents (#3, #10, #17, #33, and #35) reviewed for standards of practice. Specifically: *Resident #3 was at risk for ongoing constipation or fecal impaction when physician orders for bowel care were not followed. Resident #3 was also at risk for side effects of a narcotic given contrary to parameters ordered by the physician. *Resident #3, #10, #17, #33 and #35 were at risk of abnormally high or low blood sugar when their insulin medication was administered late, *Resident #35 was at risk for adverse outcomes such as altered sleep, increased pain, pressure injuries, and respiratory infection when monitoring for sleep, pain, air mattress pressure, screening for COVID-19 signs and symptoms, and cleaning of his CPAP machine (a device connected to a mask or nose piece to deliver constant and steady air pressure to help breathing when sleeping) were…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-01-24 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, policy review, and staff interviews, it was determined the facility failed to store, prepare, distribute, and serve food in accordance with professional standards for food service safety. The facility failed to properly date food items when they were received and stored and failed to monitor and discard outdated food items. This had the potential to affect the 58 residents residing in the facility who consumed food prepared by the facility and placed residents at risk for potential contamination of food and adverse health outcomes, including food-borne illnesses. Findings include: The facility's policy, Infection Control Policy/Procedure for Dietary Services, revised 5/2007, documented safe food services would be provided for residents and employees. Old stock was to be rotated and used first, and leftovers were to be dated, labeled, covered, cooled, and stored. The facility's policy, Resident/Personal Food Storage, stated refrigeration units were monitored by designated facility staff for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-01-24 · tag F0561 — failed to honor residents' choices — isolatedHonor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, policy review, and resident and staff interview, it was determined the facility failed to promote and facilitate a resident's ability to make food choices. This was true for 1 of 3 residents (Resident #4) reviewed for accommodation of food choices. This deficient practice placed Resident #4 at risk of continued weight loss, a decreased sense of well-being and self-worth, and frustration when he was not asked what foods he would like to eat and was not provided with menu choices. Findings include: The facility's menu policy, dated 9/2017, documented menus were developed and prepared to meet the nutritional needs of the residents and resident choices. It further stated prepared menus would reflect reasonable efforts to include input received from residents regarding diet choices. This policy was not followed. Resident #4 was admitted to the facility on [DATE] with multiple diagnoses, including spastic quadriplegic cerebral palsy (damage to a child's brain or nervous system…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-01-24 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2. Resident #35 was admitted to the facility on [DATE], with multiple diagnoses including cerebral infarction (stroke) and diabetes. Resident #35's quarterly MDS assessment, dated 12/8/21, documented he was moderately cognitively impaired. He did not walk, depended on a wheelchair, was totally dependent, and required the assistance of two people for bed mobility and transfers, and extensive assistance from one person for dressing, toileting, and hygiene. Resident #35 had a Foley catheter (indwelling urinary catheter) and was always incontinent with bowel function. On 1/18/22 at 10:01 AM, Resident #35 said CNA #4 acted like a doctor. Resident #35 said CNA #4 was rough during peri care and grabbed his testicles and told him it was for his own good. Resident #35 said CNA #4 told him he needed to get his leg amputated. Resident #35 said he would like to know which medical school CNA #4 went to. On 1/19/22 at 8:53 AM, when asked, Resident #35 said the incident happened a long time ago. He said he talked to RCM #1,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-01-24 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on policy review, record review, review of grievances, and resident and staff interview, it was determined the facility failed to ensure allegations of abuse, neglect, and misappropriation of resident's property were investigated for 2 of 15 residents (#8 and #35) reviewed for abuse, neglect and/or misappropriation of personal property. This failure created the potential for residents to be subjected to ongoing abuse and misappropriation of resident property without detection. Findings include: The facility's Abuse Investigation policy, revised April 2021, documented the facility would promptly and thoroughly investigate reports of abuse, neglect and misappropriation of property. This policy was not followed: 1. Resident #8 was admitted to the facility on [DATE] and readmitted on [DATE], with multiple diagnoses including depression and neurogenic bladder urinary bladder (difficulty controlling urination due to disease or injury of the central nervous system or peripheral nerves). A Grievance Communication…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-01-24 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview, it was determined the facility failed to ensure the MDS assessment accurately reflected a resident's status. This was true for 1 of 15 residents (Resident #12) whose MDS assessments were reviewed. This deficient practice had the potential for negative outcomes if the resident was not assessed and/or monitored due to inaccurate assessments. Findings include: Resident #12 was admitted to the facility on [DATE] with multiple diagnoses, including a Stage 4 pressure ulcer (full-thickness skin and tissue loss with exposed or palpable fascia, muscle, tendon, ligament, cartilage, or bone in the ulcer) of the sacral region (the upper-middle portion of the pelvic cavity). Resident #12's annual MDS assessment, dated 8/2/21, documented she was at risk of developing pressure ulcers, and she had one or more unhealed pressure ulcers at Stage 1 or higher. The MDS assessment did not document the number of Resident #12's current pressure ulcers, staging, or how many pressure ulcers were…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-01-24 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, policy review, and staff interview, it was determined the facility failed to ensure a resident's care plan included individualized, resident-centered interventions and goals related to treatment of his insomnia and related medication. This was true for 1 of 15 residents (Resident #35) whose care plans were reviewed. This placed the resident at risk of adverse outcomes if cares and/or services were not provided appropriately due to a lack of information in the care plan. Findings include: The facility's policy, Comprehensive Person-Centered Care Planning, revised 8/2017, documented healthcare information necessary to care for each resident properly would be documented to provide effective and person-centered care and meet professional standards of care. This policy was not followed. Resident #35 was admitted to the facility on [DATE] with multiple diagnoses, including cerebral infarction (a type of stroke which occurs when the blood supply to part of the brain is interrupted or reduced),…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-01-24 · tag F0676 — failed to keep up residents' daily-living abilities — isolatedEnsure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, and resident and staff interview, it was determined the facility failed to ensure a resident was given the appropriate treatment and services to maintain or improve communication ability to carry out the activities of daily living. This was true for 1 of 15 residents (Resident #23) reviewed for activities of daily living. This failure placed Resident #23 at risk for decreased quality of life and psychosocial distress, depression, and negative behavior related to the inability to communicate her needs and choices. Findings include: 1. Resident #23 was admitted to the facility on [DATE] with multiple diagnoses, including stroke, the loss of ability to express speech, apraxia (when a person loses the ability to carry out skilled movements such as writing), paralysis of the right side of her body, and diabetes. Resident #23's Annual MDS assessment, dated 11/11/21, documented she had normal cognitive functioning, was usually understood, and could make herself understood to others, but had no…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-01-24 · tag F0679 — failed to provide activities — isolatedProvide activities to meet all resident's needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, policy review, and staff interview, it was determined the facility failed to ensure there was an ongoing activity program designed to meet the interests of and support the physical, mental, and psychosocial well-being of each resident. This was true for 3 of 3 residents (Resident #4, #23, and #24) reviewed for activities. This failure created the potential for harm if residents experienced boredom and lacked meaningful activities throughout the day. Findings include: 1. Resident #24 was admitted to the facility on [DATE] and readmitted on [DATE], with multiple diagnoses including traumatic brain injury and quadriplegia (paralysis of both arms and legs). Resident #24's annual MDS assessment, dated 2/20/21, documented she was severely cognitively impaired. The MDS assessment also documented it was very important to her to listen to music, to be around animals such as pets, and to do things with groups of people. Resident #24's care plan, initiated on 11/13/21, documented she enjoyed certain…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-01-24 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, policy review, and resident and staff interview, it was determined the facility failed to ensure residents were provided a therapeutic diet that took into account the resident's clinical condition and preferences. This was true for 1 of 15 residents (#4) reviewed for nutrition concerns. This failure created the potential for harm if Resident #4 failed to eat because his nutritional preferences were not considered. Findings include: The facility menu policy, dated 9/2017, documented menus were developed and prepared to meet the nutritional needs of the residents and resident choices. It further stated prepared menus would reflect reasonable efforts to include input received from residents regarding diet choices. The facility's undated weight loss/gain policy documented that it was the facility policy to maintain resident weight within 10 percent plus or minus their ideal body weight. These policies were not followed. Resident #4 was admitted to the facility on [DATE] with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-01-24 · tag F0756 — failed to review each resident's drug regimen — isolatedEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, policy review, and staff interview, it was determined the facility failed to ensure actions were taken in a timely manner to address drug regimen review irregularities identified by the consultant pharmacist for 1 of 15 residents (Resident #35) reviewed for medication administration. This failure put Resident #35 at risk to experience adverse effects from medications that were not compatible or administered as recommended. Findings include: The facility's policy for medication regimen review (MRR), revised August 2017, stated the pharmacist reviewed each resident's medication regimen at least once a month to identify irregularities, clinically significant risks, and adverse consequences resulting from or associated with medication. The procedures included the following: * The MRR report was provided to the responsible physician and the DON within seven working days of review. * The attending physician would document in the resident's medical record that the identified irregularity was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-01-24 · tag F0806 — failed to honor food preferences — isolatedEnsure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, policy review, review of facility menus, and resident and staff interview, it was determined the facility failed to follow a resident's gluten-free meal preference or provide appropriate meal alternatives. This was true for 1 of 15 residents (Resident #8) reviewed for food preferences. This failure put Resident #8 at risk if she experienced hunger or weight loss for not having meals provided according to her needs or preference. Findings include: The facility's policy for Food and Nutrition Services, revised September 2017, documented the menus were developed and prepared to meet residents' nutritional needs and choices. This policy was not followed: Resident #8 was admitted to the facility on [DATE] and readmitted on [DATE], with multiple diagnoses including depression and disease of stomach and duodenum (a part of the small intestine). Resident #8's quarterly MDS, dated [DATE], documented she was cognitively intact. Resident #8's physician order, dated 7/1/19, documented to Resident #8…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-01-24 · tag F0921 — failed to keep a safe, functional, sanitary building — isolatedMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, resident and staff interviews, and policy review, it was determined the facility failed to ensure a safe environment was provided for residents, staff and the public. This was true for 1 of 45 residents (Resident #39) observed using an extension cord with a power strip. This failure placed a resident at risk of physical harm if his extension cord power strip caught on fire due to being covered with pillows. Findings include: The facility's policy for Electrical Equipment Power Cords and Extension Cords, documented the following: * Power strips in patient care areas are only used for movable Patient-Care-Related- Electrical-Equipment (PCREE), such as beds, air mattresses, feeding pumps, etc. * For all electronics (TVs, computers, cell phones, etc.) in resident areas, use only UL (underwriters laboratories certified) 1363. * For PCREE, use UL1363A or UL60601-1. It is prohibited to use PCREE outlets for any type of personal electronics. * All power strips are used with general precautions. * Extension cords were for use on a temporary basis and were to be removed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Part of a chain
This home belongs to THE ENSIGN GROUP — 342 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 4 of 5 | 3.2 | +0.8 vs chain |
| Health inspection | 4 of 5 | 2.8 | +1.2 vs chain |
| Staffing | 2 of 5 | 2.7 | -0.7 vs chain |
| Quality measures | 4 of 5 | 4.4 | -0.4 vs chain |
The other 341 homes this chain runs (chain average 3.2★, per CMS)
Showing 40 of 341; lowest-rated first.
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| ALLEN, DANIEL | Individual | MANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 02/07/2022 |
| PIGGOTT, SCOTT | Individual | MANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 07/03/2025 |
| FARNSWORTH, STEPHEN | Individual | CORPORATE DIRECTOR; CORPORATE OFFICER | since 01/01/2023 |
| BURNAM, SOON | Individual | CORPORATE OFFICER | since 07/09/2021 |
| HAWKINS, ISAIAH | Individual | CORPORATE OFFICER | since 09/09/2024 |
| KEETCH, CHAD | Individual | CORPORATE OFFICER | since 03/01/2011 |
| SATO, AMI | Individual | CORPORATE OFFICER | since 09/09/2024 |
| PORT, BARRY | Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | since 07/03/2025 |
| ENSIGN SERVICES INC | Organization | ADP OF THE SNF | since 07/09/2021 |
CMS files one row per role, so the 14 rows in the source record cover these 9 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.
1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 76% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $970K paid to related parties — landlords or management companies under common ownership — equal to about 12% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in ID
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Idaho Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 135077. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-06-12, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.