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Carlinville Rehab & Hcc

751 North Oak Street, Carlinville, IL 62626 · For profit - Limited Liability company · 98 certified beds · (217) 854-2511 Medicare & Medicaid certified

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Flagged for abuse5 actual-harm citations1 actual-harm citation CMS recorded as corrected before the inspection ended (past non-compliance)$137,709 in federal fines1 Medicare payment denial
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • CMS has flagged it for abuse
  • it has abuse, neglect, or exploitation citations (F0600, F0602) — most recent Apr 2026
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0605, F0607, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has 5 actual-harm citations
  • inspectors recorded 1 serious finding as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
  • a high number of inspection citations overall (38) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $137,709 in federal fines (most recent 2024-05-29)
  • its independent health-inspection rating is low (2/5)
  • its payroll-based staffing rating is low (1/5)
  • its facility-reported quality-measure rating is low (2/5)
  • nursing-staff turnover (63%) runs well above the national median (45%)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 1 of 5
Quality measuresSelf-reported by the facility 2 of 5

Location & what’s nearby

Hospital
★★ 2/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
805 N Broad St · (217) 854-3223 · Call to confirm hours
Pharmacy
274 N Broad St · (217) 854-4022 · Call to confirm hours
Grocery
505 N Broad St · (217) 854-3552 · Call to confirm hours
Park
816 Sumner St · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 2 of 5
Long-stay residentspeople who live here 4 of 5
Short-stay residentsrehab / post-hospital 1 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased9.8%13.4%15.4%better
Long-stay residents who lose too much weight0.0%6.3%5.4%check this — see note marked star below the table
Long-stay residents with a catheter left in their bladder0.3%0.9%0.9%better
Long-stay residents with a urinary tract infection0.4%1.5%2.0%better
Long-stay residents with depressive symptoms39.2%54.2%6.5%better than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury5.7%3.1%3.3%worse
Long-stay residents whose ability to walk worsened25.1%14.3%16.1%worse
Long-stay residents on antianxiety or hypnotic medication13.0%18.3%18.9%better
Long-stay residents given the seasonal flu vaccine85.2%91.8%95.3%worse
Long-stay residents with pressure ulcers3.6%4.8%4.7%better
Long-stay residents with worsening bladder/bowel control28.1%20.6%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table18.6%21.7%17.1%typical
Short-stay residents who newly got an antipsychotic medication3.9%2.2%1.4%worse
Short-stay residents given the seasonal flu vaccine27.5%63.1%79.4%worse
Short-stay residents rehospitalized after admission24.8%26.1%22.6%typical
Short-stay residents with an outpatient ER visit16.3%13.9%12.0%worse
Long-stay hospitalizations per 1,000 resident days0.952.021.67better
Long-stay outpatient ER visits per 1,000 resident days2.792.221.80worse

* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

38.7% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that worse than the national rate. This is CMS’s risk-adjusted rate over 63 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

38.7%U.S. median 51.5%
Got home and stayed home
9.7%U.S. median 10.7%
Went back to hospital
0.23U.S. median 0.31
Therapy hours / resident / day
0.13hours / resident / day
Physical therapy
0.08hours / resident / day
Occupational therapy
0.01hours / resident / day
Speech therapy

Therapy staffing: this home’s payroll records show 0.23 therapist hours per resident per day in 2026Q1 — more than 29% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 5% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF38.7%CMS range 28.2–48.951.5%Oct 2022–Sep 2024worse than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF9.7%CMS range 7.0–13.910.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified90.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization8.7%CMS range 5.4–16.77.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.291.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.44
RN hours/ resident / day
0.76
LPN hours/ resident / day
1.94
Aide hours/ resident / day
3.14
Total nurse hours/ resident / day
0.33
RN hoursweekends
62.9%
Total nursing turnover
60.0%
RN turnover

How full it usually is: this home is certified for 98 beds and averages 74.5 residents a day — about 76% occupied, or roughly 24 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.14 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.44 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.94 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.66 hrs/resident/day on weekends vs 3.33 on weekdays — 20% thinner on weekends — a notable drop. RN hours go from 0.49 to 0.33 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 63% is well above the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

11
deficiencies at the latest standard inspection (2025-06-26)
16
at the previous standard inspection (2024-07-01)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

38 citations, most serious first. The 16 most serious are shown; the remaining 22 are one tap away and print in full.

  • Actual harm · Gcited before2025-12-18 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to administer an ordered intravenous, IV, antibiotic, timely transport, and contact prescribing Physician for 1(R2) of 3 residents in the sample of 23. This failure resulted in R2's course of treatment being interrupted, R2 needing to have six additional days of IV antibiotics, and the potential of septic infection. Findings include:R2's undated face sheet documents an admission date of 11/28/2025 and a discharge date of 12/4/2025. Diagnosis include Fournier Gangrene, Chronic Kidney Disease, Bacteriuria, Urinary Tract Infection, Acute Kidney Failure, Malignant Neoplasm of Rectum, Colostomy Status.R2's Minimum Data Set, MDS dated R2's MDS dated [DATE] documents R2 has no cognitive deficits. R2 is dependent for rolling, sitting and transfers. R2's baseline care plan dated 12/4/2025 documents The resident has Catheter: Neurogenic Bladder. Interventions include Catheter Care, Position catheter bag and tubing below the level of the bladder and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-09-03 · tag F0602 — failed to protect residents from theft of their belongings — isolated
    Protect each resident from the wrongful use of the resident's belongings or money.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to keep a resident free from misappropriation of property related to a staff member's use of a resident's money, for 1 of 3 residents (R3) reviewed for misappropriation in a sample of 8. This failure resulted in R3 having money stolen from bank account and feeling unsafe, like a fool, stupid and like a target. This past non-compliance occurred on 7/9/24 to 7/17/2024. Findings include: R3's Minimal Data Set, dated 5/30/2024, documents that R3 is cognitively intact. The facility's investigation documents On 7/16/2024, resident (R3), notified her bank of inconsistencies with her bank account. She filed a report with the bank. The bank did an investigation and determined that two staff members made several transactions using (R3's) (mobile payment application). The bank notified (Local) Police Department (PD) (report #) (Local) PD notified the facility. Upon receiving the initial concern on 7/17/2024, we initiated an internal investigation in accordance with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Past Non-Compliance
  • Actual harm · Gcited before2024-07-01 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide the Physician prescribed skin/wound treatments for 1 of 6 residents (R5) reviewed for wounds and quality of care in the sample of 44. Findings include: 1. On 06/25/24 at 10:00 AM, R5 stated that he does get cellulitis in his abdomen often. R5 was questioned if he gets a treatment to his abdominal folds. R5 stated that he gets nystatin powder to his folds and to his groin. R5 was questioned if he gets any type of barrier disposable cloth placed in his abdomen to collect the moisture, he stated that he does not. On 6/25/24 at 3:00 PM, V3, Assistant Director of Nurses, (ADON), entered R5's room to look at his abdomen. R5 was questioned if he gets a disposable cloth to absorb the moisture between his folds, R5 stated, You mean InterDry? I used to, but I don't anymore. It's been a while since I had one. R5 was questioned if he knew why. R5 stated, It is kind of hard to get it in the fold because the fold is so large and heavy. R5…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-07-01 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to identify, assess, and implement interventions for pain for 1 of 6 residents (R129) reviewed for pain in the sample of 44. This failure resulted in R129 moaning in pain due to not being assessed and treated with pain medication for 44 minutes. Findings include: 1. On 6/24/2024 at 11:50AM R129 stated to V3 Assistant Director of Nursing (ADON) that her stomach was hurting. R129 was lying in bed groaning with facial grimacing. V3 told R129 that she would let her nurse know and left R129's room. On 6/24/24 at 12:10 PM R129 continued to groan while belching and stating, Oh God, I want to die. On 6/24/24 at 12:15 PM V7, Certified Nursing Assistant (CNA) entered R129's room to turn her on her left side. R129 stated, I'm hurting like I have to poop, please hurry for the nurse. V7, CNA stated she would notify R129's nurse now. V7 exited R129's room. V7 CNA was observed speaking with V6, Registered Nurse (RN) at the end of hall passing medications. V6 continued to do medication pass after being told R129 was in pain. On…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-05-29 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to monitor and treat a resident with the diagnoses of Diabetes Type 2 for one of 3 residents (R10) reviewed for quality of care, in the sample of 12. This failure resulted in R10 being hospitalized with Uncontrolled Diabetes Mellitus with an initial blood glucose of 614 in the emergency room (ER). Findings include: R10's Hospital emergency room (ER) Records, dated 5/22/24, documented that he had a history of insulin dependent diabetes mellitus and that he was admitted to the hospital on that date with the diagnoses of Acute on Chronic Renal Failure and Uncontrolled Diabetes Mellitus. Per the hospital records, R10's blood glucose level was 614 when he was in the ER. R10's Face Sheet, printed 5/23/24, documented that he was admitted to the facility on [DATE] with a diagnosis of Type 2 Diabetes Mellitus without complications. R10's Minimum Data Set (MDS) dated [DATE] documents he is moderately cognitively impaired and is dependent on staff for Activities of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2023-07-27 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Deficiency requires two deficient practice statements. A. Based on interviews and record review the facility failed to timely treat a urinary tract infection (UTI) for 1 of 6 residents (R17) review for urinary incontinent/(UTIs) in the sample of 42. This failure resulted in R17 having symptoms of UTI on 6/2/23, delay of physician notification and treatment, and subsequently being admitted to the critical care unit at the local hospital with diagnosis of UTI with septic shock. Findings include: R17's July 2023 Physician's Order Sheet (POS) documented R17 had diagnoses of long-term use of antibiotics, personal history of urinary tract infections, sepsis, unspecified organism, sever sepsis with septic shock, extended spectrum beta lactamase (ESBL). R17's Minimum Data Set, dated [DATE] documents that R17's Brief Interview of Mental Status score was a 14 which indicates R17 is cognitively intact. MDS documents that R17 is extensive assist of two people for toileting needs and is always incontinent. R17's Care Plan…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-17 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to prevent resident to resident abuse in 2 of 4 residents (R5, R6) reviewed for abuse in the sample of 17. Findings Include:1.On 4/15/26 at 1:50 PM, R5 was unable to recall any details of the alleged incident with R16. R5's Face Sheet, undated, documents R5 has the following diagnoses: Hemiplegia/Hemiparesis following CVA (Cerebral Vascular Accident), Bipolar Disorder, Weakness, and Cognitive Communication Deficit.R5's MDS (Minimum Data Set), dated 3/23/26, documents R5 has a BIMS (Brief Interview of Mental Status) score of 15, indicating R5 is cognitively intact.R5's Progress Note, dated 1/19/26 at 4:51 PM, documents the following: SSD (Social Service Director) visited resident today. Resident stated that she has no trauma from the resident to resident. Resident stated that she just ignores the other resident now.On 4/15/26 at 2:35 PM, R16 stated she did hit and pull R5's hair, she shouldn't have done it, and she is sorry. R16 stated her and R5 get along…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-06-26 · tag F0804 — failed to serve food at safe, palatable temperature — widespread
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to provide a palatable meal to residents at the facility. This failure has the potential to affect all 79 residents residing at the facility. Findings include: 1. During resident council meeting on 6/24/2025 at 10:30 AM R26, R29 and R49 all stated their food is cold when served. R26's Minimum data set (MDS), dated [DATE], documents R26 is cognitively intact. R29's MDS, dated [DATE] documents R29 is cognitively intact. R49's MDS, dated [DATE], documents R49 is cognitively intact. The facility Resident Council Minutes, dated May 8, 2025, documents issues/concerns; food cold. The facility Resident Council Minutes dated June 3, 2025 documents issues/concerns: cold dinner and breakfast. On 6/24/2025 at 11:41 AM food temperatures obtained from steam table prior to first tray; rice 206 degrees, corn 188 degrees, mashed potatoes 152 degrees, gravy 140 degrees, corned beef 162 degrees. On 6/24/2025 12:52 PM during noon meal a test tray was obtained and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-06-26 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review and interview the facility failed to store food in a manner to prevent food borne illness. This has the potential to affect all 79 residents at the facility. Findings include: 1. On 6/23/2025 at 8:40 AM there was bowl of ice cream on the floor of walk in freezer. In the dry storage room, 2 boxes of apple juice unopened and 10 large cans of chicken noodle soup in the case were sitting on the floor. The white upright freezer in the dry storage room contained a open, unlabeled, and undated package of 8 turkey patties. A bag of chicken patties in the box that were opened and undated. The 3 compartment refrigerator in kitchen contained 2 single serving bowls of cottage cheese that were uncovered and undated. 3 lettuce salads with cheese covered with clear wrap that were undated. Next to salads on a plastic tray plastic was an individual container of salad dressing and a white condiment container of mayonnaise both were uncovered and not labeled. On 6/25/2025 at 12:20 PM V4, Dietary Manager stated can goods should not be stored on the floor an opened…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-06-26 · tag F0550 — failed to protect resident dignity and rights — pattern
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 6. During resident council meeting on 6/24/2025 at 10:30 AM R26, R29 and R49 all stated call lights are not answered timely. R26, R29 and R49 all stated it is worse on the night shift due to agency staff, and they are always on their phones. R26's MDS, dated [DATE], documents R26 is cognitively intact. R29's MDS, dated [DATE], documents R29 is cognitively intact. R49's MDS, dated [DATE], documents R49 is cognitively intact. The Facility Resident Council Minutes, dated April 1, 2025, documents issues/concerns: hall daily, lights. The Facility Resident Council Minutes, dated May 8, 2025, documents follow-up concern from last meeting; call light times. Based on interview and record review, the facility failed to answer call lights in a timely manner for 8 of 18 residents (R3, R26, R29, R48, R49, R53, R60, R174) reviewed for dignity in the sample of 43. Findings include: 1. On 06/23/25 at 10:30 AM, R48 stated, At night it can take up to an hour and a half for them to come in and answer the light. R48's Face Sheet,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-06-26 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide bathing, personal hygiene and documentation for 5 of 7 (R4, R8, R21, R36 and R224) residents, reviewed for activities of daily living, in a sample of 43. Findings include: 1.On 06/23/2025 at 02:47 PM R8's hair was greasy. On 06/24/2025 at 12:33 PM R8's hair was greasy. R8's Physicians order sheet, dated 6/25/2025, documented diagnoses of Alzheimer's Disease, and Type 2 diabetes mellitus. R8's Minimum data set (MDS) dated [DATE] documented that her cognition was severely impaired and was dependent upon staff for bathing and hygiene. R8's Care Plan dated, 3/11/2025, documented an intervention of BATHING: (R8) requires the assistance from one staff member to assist with bathing. R8's Local hospice documentation, dated for 4/2025 and 5/2025 did not document that received a shower or a bath from 4/7/2025 to 5/12/2025 per hospice documentation. There was no documentation of R8 receiving a shower or bed bath from the staff at the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-06-26 · tag F0695 — failed to provide proper breathing / tracheostomy care — pattern
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 3. On 06/23/2025 at 09:30 AM, R4 was lying in bed, asleep, and her oxygen was on per nasal cannula. R4's oxygen tubing was not dated and there was not humidity bottle. R4's Physicians order sheet, dated 6/25/2025, documented diagnoses of Chronic obstructive pulmonary disease and Legal blindness. It also documented, Oxygen Tubing - Change Weekly every night shift, every Sun for maintenance. Oxygen - clean O2 concentrator filter with water and allow to air dry weekly. Every night shifts every Sun for maintenance. It also documented an order, 2L o2 via Nasal Cannula continuously R4's MDS, dated [DATE], documented that her cognition was intact. R4's Care Plan, undated, documented, (R4) has Oxygen Therapy r/t COPD 4. On 06/23/2025 at 08:36 AM, R22 was asleep in bed, and her oxygen was running, and the tubing was coiled up on the end of her bed, but it was not on her. R22's oxygen tubing was not labeled nor dated. On 06/23/2025 at 11:06 AM, R22 was lying in bed, awake, stated that she does not wear her oxygen all the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-06-26 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 3. On 06/23/2025 at 01:17 PM, V8, Activity Director, without benefit of hand hygiene, passed a lunch tray to R226. V8 set up R226's meal tray. She then exited R226's room into the hallway to the meal cart. 4. On 06/23/2025 at 01:19 PM, V8, Activity Director, without benefit of hand hygiene, then retrieved the meal tray for R224 and took it to his room. She set up his tray and explained what was on his tray. On 06/25/2025 at 10:50 AM, V28, LPN, stated that hand sanitizer should be used in between residents when passing meal trays. On 06/25/2025 at 10:52AM, V27, CNA, stated that hand sanitizer should be used in between residents when passing meal trays. On 06/25/2025 at 10:53 AM, V26, CNA, stated that hand sanitizer should be used in between residents when passing meal trays. On 06/25/2025 at 10:55 AM, V25, CNA, stated that hand sanitizer should be used in between residents when passing meal trays. On 06/25/2025 at 10:56 AM, V22, RN, stated that hand sanitizer should be used in between residents when passing meal…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-06-26 · tag F0883 — failed to offer flu and pneumonia vaccines — pattern
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to offer pneumonia vaccines for 5 of 5 residents (R3, R7, R10, R53, R62) reviewed for vaccines in the sample of 43. Findings include: 1. R53's admission Record, print date of 6/24/25, documents R53 was admitted on [DATE] with diagnoses of Type 2 diabetes and Sleep Apnea. R53's Immunization Record fails to document R53 has had the pneumonia vaccine or declined the vaccine. 2. R10's admission Record, print date of 6/25/25, documents R10 was admitted on [DATE] with a diagnosis of Chronic Obstructive Pulmonary Disease. R10's Immunization Record fails to document R10 has had the pneumonia vaccine or declined the vaccine. 3. R3's admission Record, print date of 6/24/25, documents R3 was admitted on [DATE] with a diagnosis of Chronic Obstructive Pulmonary Disease. R3's Immunization Record fails to document R3 has had the pneumonia vaccine or declined the vaccine. 4. R62's admission Record, print date of 6/24/25, documents R62 was admitted on [DATE] with a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-26 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to prevent physical abuse for 1 of 1 resident (R67). This failure affects two residents (R43 and R67) reviewed for abuse in the sample of 43. Findings include: R43's Health Status Note, dated 4/25/2025 at 5:33 PM, documents, Note Text: Resident in dining area got up from sitting went to kitchen window picked up cup of thickened cold liquid. while walking back to her seat she threw out cup of liquids onto another resident (R67). (R67) was tended to and incident was witnessed by 2 kitchen helpers (V4) and (V23). R43 denies doing this upon questioning. (R67) received head to toe assessment without injury. Administrator was informed. R43's Abuse Final Report, dated 5/2/25, documents, On 4/25/25, (R43) was walking to the dish window in the dining room and poured her drink on (R67). Staff intervened and (R43) promptly returned to her seat. It continues, At conclusion of the investigation, based on staff statements, the incident did occur. On 6/25/25 at 9:20 AM,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-06-26 · tag F0605 — failed to not use drugs as a restraint — isolated
    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to provide the physician with the pharmacy recommendation and to provide limitations or rationale for a physician ordered as needed anti-anxiety medication, for 1 of 3 (R56) residents reviewed for psychotropic medication review, in a sample of 43. Finding includes: R56's Physicians order sheet, dated 6/2025, documented diagnoses of Alzheimer's disease with late onset, Cognitive communication deficit, Neurocognitive disorder with Lewy bodies, Major depressive disorder, Generalized anxiety disorder and panic disorder. R56's Minimum Data Set, dated [DATE], documented that his cognition was severely impaired and that he has had no behaviors exhibited. R56's Care plan, dated 9/10/2024, documented, Monitor/document /report to MD any changes in cognitive function, specifically changes in: decision making ability, memory, recall and general awareness, difficulty expressing self, difficulty understanding others, level of consciousness, mental status. R56's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
Show the remaining 22 citations
  • Potential for harm · D2025-06-26 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2. On 06/23/2025 at 08:28 AM R225 enteral feeding was not properly labeled and dated. An unknown enteral feeding was infusing at 45ml/hr. R225's Physicians order sheet, dated 6/18/2025, documented, an order for Every shift Nova Source Renal 45ML/Hr. continuous it also documented, NPO diet, NPO texture, NPO consistency R225's Physicians order sheet, dated 06/2025, documented diagnoses of encephalopathy and esophageal varices without bleeding. R225's MDS, dated [DATE], documented that R225 was rarely to never understood and that she required a feeding tube (e.g., nasogastric or abdominal (PEG) for nutrition. R225's Care plan, dated 5/29/2025, documented, My dietary preferences will be honored. Foods I dislike are: NPO. My favorite beverages are: NPO. My favorite foods are: NPO no documentation of tube feeding or flushing. On 06/25/2025 at 11:00 AM, V28, LPN stated that tube feeding orders are found in the physician order sheets and when a new tube feeding is hung, the bag is labeled with date, type of feeding,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-26 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on Interview, Observation, and Record Review, the facility failed to properly store medications for 1 of 1 resident's (R9) reviewed for safe medication storage in the sample of 43. The Findings Include: On 6/23/25 at 9:55 AM, R9 was seen lying in bed with a cup of medications with 12 pills/capsules in the cup. R9 stated the nurse brings them to her every morning and will leave them with her and she will take them later after she eats her breakfast. On 6/25/25 at 1:15 PM, V1, Administrator, stated I would expect the nurses, while administering medications to residents, to watch the resident take the medications and not to leave them for resident to take on their own. The Facility's Storage and Return of Drugs Policy, dated 4/2021, documents in part B. Residents' medications shall be properly labeled and stored at or near the nurse's station in a locked cabinet, a locked medication room, or in one or more locked mobile medication carts of satisfactory design for such storage. All mobile medication carts shall be under the visual control of the responsible nurse at all times when…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-04-30 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to administer physician ordered medication for 4 (R3, R5, R8, R10) of 4 reviewed for medication administration in the sample of 10. 1. R3's Face sheet documents an admission date of 1/27/2025. Diagnosis include Respiratory Syncytial Virus Pneumonia, End Stage Renal Disease, Chronic Obstructive Pulmonary Disease, Type 2 Diabetes. R3's MDS dated [DATE] documents R3 has no cognitive deficits. R3's Care Plan dated 2/9/2025 documents R3 has pain Diabetic neuropathy. Interventions include monitor/record/report to Nurse R3's complaints of pain or requests for pain treatment. Anticipate the R3's need for pain relief and respond immediately to any complaint of pain. R3's order sheets documents on 4/10/2025 Pregabalin Oral Capsule 75 MG (Pregabalin) *Controlled Drug. Give 1 capsule by mouth two times a day for pain/discomfort. R3's medication administration sheets (MARS) dated 4/1/2025-4/29-2025 documents Pregabalin Oral Capsule 75 MG (Pregabalin) *Controlled Drug.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-07-01 · tag F0550 — failed to protect resident dignity and rights — pattern
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to answer call lights in a timely manner for 4 of 24 residents (R5, R22, R38, R50) reviewed for dignity in the sample of 44. Findings include: 1. On 06/24/24 at 12:30 PM, R38 was questioned if call light response is timely, R38 stated, Sometimes it takes hours for them to come. R38 was questioned how it makes her feel when she has to wait that long, R38 stated, Abandon like no one fxxxxxg cares. R38 was asked if she knew why it takes so long, R38 stated, They just say we are really backed up. R38's admission Record, print date of 6/25/24, documents that R38 was admitted on [DATE] with diagnoses of Chronic Respiratory Failure and Chronic Kidney failure. R38's Minimum Data Set (MDS), dated [DATE], documents that R38 is cognitively intact, dependent on staff for toileting, bed mobility, and uses a wheelchair. 2. On 6/24/24 at 11:26 AM, R22 was questioned if her call light is answered timely, R22 stated, At night it can take over an hour. R22 was questioned…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-07-01 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — pattern
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation, and record review, the facility failed to provide complete incontinent care for 4 of 5 residents (R57, R59, R62, R128) reviewed for incontinence care in the sample of 44. Findings include: 1. On 06/26/24 at 2:35 PM, V38, Certified Nurse Aide, (CNA) and V39 CNA entered R57's room to provide incontinent care. R57's incontinent brief was moderately saturated with urine. V38 with disposable peri-wash cloths wiped the right groin, then left groin, and gently wiped over the labia twice. R57 was rolled over onto her right side and the rectal area and both buttocks were cleansed. V38 placed a new incontinent brief on R57. V38 failed to spread and cleanse the labia and cleanse the inner thighs. R57's admission Record, print date of 6/26/2024, documents that R57 was admitted on [DATE] with diagnoses of Functional Urinary Incontinence, Paranoid Schizophrenia, and need for assistance with personal care. R57's Minimum Data Set (MDS), dated [DATE], documents that R57 is severely cognitively…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-07-01 · tag F0725 — failed to have enough nursing staff — pattern
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide enough staff to care for residents in a timely manner for (R38, R22, R50, R5) reviewed for sufficient nursing staff in the sample of 44. Findings include: 1. On 06/24/24 at 12:30 PM, R38 was questioned if call light response is timely, R38 stated, Sometimes it takes hours for them to come.R38 was asked if she knew why it takes so long, R38 stated, They just say we are really backed up. R38's Minimum Data Set (MDS), dated [DATE], documents that R38 is cognitively intact, dependent on staff for toileting, bed mobility, and uses a wheelchair. 2. On 6/24/24 at 11:26 AM, R22 was questioned if her call light is answered timely, R22 stated, At night it can take over an hour. R22's MDS, dated [DATE], documents that R22 is cognitively intact, uses a wheelchair, is dependent on staff for toileting, requires partial / moderate assistance for hygiene, substantial / maximal assistance for bed mobility, and dependent on staff for bed to chair transfer. 3. On…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-07-01 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the Facility failed to perform hand hygiene, and utilize appropriate Personal Protective Equipment (PPE) to prevent the spread of infection for 4 of 24 residents (R62, R20, R59, R175) reviewed for infection control in the sample of 44. Findings include: 1. R62's Minimum Data Set (MDS) dated [DATE] documents R62 is cognitively intact. R62's Care Plan dated 6/27/2024, documents R62 has a catheter, impairment to skin integrity to her sacrum and right posterior (backside) of her thigh, as well as requires Contact isolation. On 6/24/2024 at 10:30 AM, R62 stated she has open wounds and a urinary catheter. There was no signage for any kind of isolation precautions on R62's door nor any Personal Protective Equipment (PPE). R62 stated she needs cleaned up (provided incontinent care) On 6/25/2024 at 10:40 AM, V29, Certified Nursing Assistant (CNA) entered R62's room and R62 informed V29 R62 needed incontinent care. R62 had a small soft bowel movement (BM). There was also…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-01 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record, the facility failed to prevent employee to resident verbal abuse for one of six residents (R41) reviewed for abuse in the sample of 44. Findings include: 1. R41's Face Sheet date 6/11/24 documents R41 has diagnoses of mental disorder and altered mental status. R41's Alleged Verbal Abuse Incident Report dated 6/4/2024 documents R62's predisposing physiological factors are behaviors, confusion, and impaired memory. The Facility's Report of Alleged Resident Abuse dated 6/4/24 at 6:15 AM documents there was an allegation of verbal mistreatment and abuse and two employees, V13, Licensed Practical Nurse, LPN and V14, LPN who were suspended. The Facility's Final Investigation dated 6/11/2024 documents, In the morning of June 24th, staff members at (Facility) reported to the Administrator (ADM) that two nurses had an inappropriate verbal interaction with a resident (R41). An investigation was initiated, and staff members were suspended. It continues to document, Three staff members report that (R41) was at the nurses' desk where nurses were completing shift…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-01 · tag F0607 — failed to have anti-abuse policies — isolated
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to operationalize their abuse policies and procedures for conducting thorough investigation of allegations of abuse, protect residents during abuse nvestigations, and report allegations of abuse to the administrator immediately for two of 6 residents (R5, R41) reviewed for abuse policy and procedures in the sample of 44. Findings include: 1. On 06/25/24 at 10:00 AM, R5 stated, A few weeks ago we were sitting in the dining room, there is a resident (R41) that repeats she wants to go home. (V11, Certified Nurse Aide, CNA) got right in her face and told her, You are never going to go home again to see your son because he is in prison. R5 was questioned if he told anyone of this, R5 stated, I told (V10, Social Service Director, (SSD) and (V1, Administrator). They came back and told me that (V11) needed to be retrained. I think that it was mental abuse. On 6/25/24 at 2:30 PM, V11, CNA, stated that he has never been involved in an allegation of abuse for R41.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-01 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to immediately report an allegation of abuse to administrator and the State Survey Agency for 2 of 24 residents (R5, R41) reviewed for reporting of abuse in the sample of 44. Findings include: 1. On 06/25/24 at 10:00 AM, R5 stated, A few weeks ago we were sitting in the dining room, there is a resident (R41) that repeats she wants to go home. (V11, Certified Nurse Aide, CNA)) got right in her face and told her, 'You are never going to go home again to see your son because he is in prison.' R5 was questioned if he told anyone of this, R5 stated, I told (V10, Social Service Director, SSD) and (V1, Administrator). They came back and told me that (V11) needed to be retrained. I think that it was mental abuse. On 6/26/24 at 12:09 PM, V10, stated, I had interviewed (R5) while I was interviewing residents regarding the incident involving 2 nurses (V13, CNA and V14, CNA) and (R41). R5 told me that he thought (V11) was rough and loud in his voice while working…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-01 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to protect residents and prevent further potential abuse during abuse investigations and conduct thorough abuse investigations for 2 of 6 residents (R5, R41), reviewed for investigation/prevention/corrections of alleged violation of abuse in the sample of 44. Findings include: 1. On 06/25/24 at 10:00 AM, R5 stated, A few weeks ago we were sitting in the dining room, there is a resident (R41) that repeats she wants to go home. (V11, Certified Nurse Aide, CNA) got right in her face and told her, You are never going to go home again to see your son because he is in prison. R5 was questioned if he told anyone of this, R5 stated, I told (V10, Social Service Director, (SSD) and (V1, Administrator). They came back and told me that (V11) needed to be retrained. I think that it was mental abuse. On 6/25/24 at 2:30 PM, V11, CNA, stated that he has never been involved in an allegation of abuse for R41. V11 stated that R41 is hard of hearing, and she always says that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-01 · tag F0625 — isolated
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide notice of bed hold policy to the resident and/or resident representative upon transfer to hospital for 1 of 1 resident (R7) reviewed for notice of bed-hold in a sample of 44. Findings include: R7's Face Sheet, dated 5/1/24 documented R7 was readmitted from the hospital on 5/1/24 and documents diagnoses of COPD (chronic obstructive pulmonary disease) and pneumonia. R7's Minimum Data Set (MDS) dated [DATE] documents cognitive impairment with a BIMS (Brief Interview Mental Status) of 3. R7's Progress Notes dated 4/26/2024 documents R7 was admitted to (local hospital). Review of R7 record review fails to document any bed-hold notification was provided to R37 and/or V36, Power of Attorney (POA). On 6/25/204 at 2:05 PM, V16 Licensed Practical Nurse (LPN) stated that a face sheet, medication list, order summary, code status is sent with the resident when they go to the hospital. On 6/25/2024 at 2:15 PM, V10 Social Worker, stated, The ombudsman…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-01 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review and interview the facility failed to identify, assess, and treat pressure ulcers for 2 of 7 residents (R38 and R125) reviewed for pressure ulcers in the sample of 44. Findings include: 1. On 06/24/24 at 9:30AM, R125 was sitting in wheelchair in his room. R125 was observed with both bare feet on the floor and pressure sores to bilateral heels without any type of dressing on them. R125 stated They are leaving them open to air. On 6/27/2024 10:29 AM V8, Wound Nurse, and V42, Licensed Practical Nurse, LPN, provided treatment to R125's pressure ulcers. There were dressing in place to bilateral heels prior to treatment. V8 removed dressings cleansed wounds and applied debridement ointment, calcium alginate and foam border dressing. R125's right heel unstageable per V8. V8 stated R125 was to have treatments done as ordered and heels are not to be left open to air. R125's Physician Orders (PO) dated 6/14/2024 documents Cleanse wound to left heel, apply Santyl, calcium alginate and cover with dry dressing every night shift for vascular wounds AND as needed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-01 · tag F0694 — isolated
    Provide for the safe, appropriate administration of IV fluids for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain an occlusive dressing for a Peripherally Inserted Central Catheter (PICC) for 2 of 2 residents (R33, R175) reviewed for Intravenous Therapy in the sample of 44. Findings include: 1. On 6/24/24 at 1:25 PM, V6, Registered Nurse, (RN) entered R175's room to hang an Intravenous (IV) medication through a PICC (Peripherally Inserted Central Catheter) line. V6 told R175 that she was going to hang her IV (Intravenous) antibiotic. R175 extended her right arm showing a double lumen PICC line in the right upper arm. The dressing was not adhered to the skin at the bottom and the right side of the dressing. The dressing was dated 6/19/24. R175 stated, Do you see my dressing? V6 stated, Yes, I have got to get you an IV pole. V6 returned with an IV pole and hung the IV medication without changing the dressing. On 6/26/24 at 8:58 AM, V6, was questioned why she did not change R175's PICC line dressing was not changed when she noticed it was not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-01 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to change nebulizer therapy tubing on a weekly basis for 1 of 8 residents (R65) reviewed for respiratory therapy in the sample of 44. Findings include: 1. On 06/26/24 at 03:00 PM R65's nebulizer machine and tubing were on nightstand beside the bed. R65's tubing dated 6/2/2024. R65 stated oxygen tubing and nebulizer tubing used to be changed on a weekly basis. R65's Minimum Set (MDS) dated [DATE] documents R65 is cognitively intact with a Brief Interview of Mental Status (BIMS) of 15. R65's Face Sheet dated 6/27/2024, documents a diagnosis in part of Chronic Obstructive Pulmonary Disease (COPD) and sleep apnea. R65's Physician Order (PO) dated 3/11/2024 documents Ipratropium-Albuterol Solution 0.5-2.5 (3) Milligram (MG) /3 Milliliter (ML) inhale orally every 6 hours as needed for Shortness of Breath (SOB). R65's PO, dated 2/19/24, documents oxygen tubing-change weekly every night shift, every Sunday. On 7/1/2024 at 7:55AM, V18, MDS coordinator…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-01 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the Facility failed to ensure physician ordered medication was readily available for administration for 1 of 5 residents (R62) reviewed for pharmacy services and procedures in the sample of 44. Findings include: On 6/24/2024 at 10:30 AM, R62 stated she has been out of her Effexor, which she takes for depression. R62 continued to state, They let me run out of my Effexor. It is an anti-depressant and I have to have it. I take it twice a day and I didn't have it last night or this morning. It's completely out of my system. I have withdrawals and it makes me sick. Please check on it. I can already feel it in my body that I missed doses. It's ridiculous. R62's Minimum Data Set (MDS) dated [DATE] documents R62 is cognitively intact. R62's Care Plan dated 6/27/2024, documents R62 has a mood problem related to her diagnosis of Depression and R62 receives an antidepressant. It further documents, Administer medications as ordered. R62's Physician's Orders dated 6/27/2024 documents,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-01 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to remove outdated medication from the medication refrigerator, date an insulin pen after opening, and ensure medications are labeled for 3 of 18 residents (R1, R68, R125) reviewed for labeling and storage of medication in the sample of 44. Findings include: 1. On 06/25/24 at 09:15 AM, the medication storage room was inspected and contained R1's Cephalexin 250 milligrams (mg) oral suspension. Open date of 06/08/24 and the directions read to discard after 14 days. On 06/25/24 09:20 AM, V3, Assistant Director of Nursing (ADON) confirmed that the Cephalexin should have been discarded after 14 days. 2. 06/25/24 at 09:33 AM, the medication cart on the A hallway was inspected and contained2. R68's Humalog Kwik Pen was opened but did not have an open dated on the pen. V16, Licensed Practical Nurse (LPN) stated the pens are good for 30 days after opening. She said R68 uses a pen in less than 30 days so she knows it is probably still good, but she will dispose of the pen and get her a new one since there is no open date…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-29 · tag F0602 — failed to protect residents from theft of their belongings — isolated
    Protect each resident from the wrongful use of the resident's belongings or money.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a resident was free from misappropriation of their property for 1 of 3 residents (R2) reviewed for medications in the sample of 12. This past non-compliance occurred between 1/3/2024 and 1/5/2024. Findings include: R2's Face Sheet, printed 5/22/24, documented that she had diagnoses of Acute Respiratory Failure with Hypoxia, Saddle Embolus of Pulmonary Artery with Acute Cor Pulmonale, Malignant Neoplasm of the Cecum and Encounter for Palliative Care. R2's Physician Order Summary Report, dated 5/22/24, documented that she had an order that dated 5/18/23 for Lorazepam Tablet 1 MG (milligram) Give 1 tablet by mouth every 2 hours as needed for Anxiety. R2's Physician Order Summary Report, dated 5/22/24, documented that she had an order that was dated 5/16/23 for Morphine Sulfate (Concentrate) solution 20 mg/ml (milliliter) Give 0.25 ml by mouth every 2 hours as needed for Pain. R2's Minimum Data Set (MDS), dated [DATE], documented that R2 was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Past Non-Compliance
  • Potential for harm · Dcited before2023-09-26 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to thoroughly investigate an allegation of misappropriation of property for one (R3) of three residents reviewed for abuse. Findings include: R3's face sheet, dated 9/25/2023, documents R3 was admitted on [DATE] and discharged on 8/23/2023, with diagnoses including Osteomyelitis, Hypothyroidism, Muscle Weakness, and Morbid Obesity. On 9/20/2023 at 11:50am, V3, (R3's Power of Attorney/POA), stated he purchased a new phone, earbuds, and charger for R3 on 8/18/2023 and left it with him at the facility, around 3-4pm on 8/18/2023. V3 stated he spoke on the phone with R3 on 8/19/2023 around 9-10am and R3 stated he couldn't find his earbuds or charger. V3 stated it was confirmed by caregiver the earbuds and charger were missing, later that evening on 8/19/2023. V3 stated V1, Administrator, was aware of the missing items, and V3 has not heard any more from V1. Facility investigation, dated 8/19/2023, contains interviews with day shift Nursing and Therapy staff…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-07-27 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide assessment to ensure that pain medications are effective and are controlling pain when needed for 1 of 6 residents (R24) reviewed for pain in the sample of 42. Findings include: R24's Face Sheet, dated 7/19/2023, documents R24 has diagnoses of polyneuropathy, Stage IV pressure ulcers of right and lower back and above right knee amputation. R24's Care Plan, revision date of 5/15/23, documented that R24 has actual impairment to his skin including pressure ulcers/injuries and wounds. The Care Plan Intervention, dated 3/6/23, documented Treat pain as orders prior to treatment/turning etc. to ensure the resident's comfort. R24's Care Plan, dated 3/17/23, documents he is receiving opioid medications for pain. The Care Plan Intervention, dated 3/17/23, documents Administer medications as ordered. R24's Physician order sheet (POS) dated 7 /21/2023 documents Tramadol 50 Milligram (mg), give 1 tablet by mouth three times a day for moderate to severe pain. On 7/25/2023 at 1:37 PM, V20 (Licensed Practical…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-07-27 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure medications are store at required temperatures and multi-dose medication vials are labeled as to when first accessed/opened for 2 of 4 residents (R217, R218) reviewed for medication storage in the sample of 42. Findings include: On 7/25/2023 at 9:40 AM, the medication storage room was observed with V17 (Licensed Practical Nurse/LPN). At this time, V17 stated it was the responsibility of the night shift nurses to check and document the temperature of the medication storage refrigerator. At this time, there were two medication storage refrigerators. One of the refrigerators contained 3 bags of Intra Venous (IV) medication. This refrigerator did not have a thermometer. There was a box with a vial of Tuberculin (TB) Serum in it. The outside of the box was written opened 6/15/2023 and the manufactory print on the box documented, Discard opened product after 30 days. On 7/25/2023 at 11:05 AM, V2 (Director of Nursing/DON) stated the 3 bags of IV medications (Vancomycin) belonged to R218. V2 stated, Staff are…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-07-27 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to perform hand hygiene when performing medications administration, contact with potentially infectious material, and upon contacting residents for 3 of 6 residents (R5, R7, R27) reviewed for infection control in the sample of 42. Findings include: 1. On 07/25/2023 at 7:20 AM, V7 (Licensed Practical Nurse/LPN), was at the medicine cart, she pulled out the medication for R5. V7 then locked the med cart and administered medication to R5 without benefit of hand hygiene. V7 returned to the medication cart, performed hand hygiene with alcohol-based hand rub (ABHR). She then removed stock medication of Vitamin C, Cetirizine HCI, and Stool softener for R27 and placed them in a pill cup. She then pulled on her surgical mask with her right hand and then flipped her hair back out of her face with her left hand. Without doing hand hygiene, took the medication cards out of the medicine cart, placed the individual pills in a medicine cup for R27. V7 then locked the med cart, and without hand hygiene, administered medications…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$137,709 in federal fines across 1 penalty. 1 Medicare payment denial on record.

  • $137,709 — penalty dated 2024-05-29
  • Medicare payment denial — starting 2024-06-21 for 69 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to TUTERA SENIOR LIVING & HEALTH CARE — 25 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 52.0-1.0 vs chain
Health inspection 2 of 52.2-0.2 vs chain
Staffing 1 of 51.7-0.7 vs chain
Quality measures 2 of 53.0-1.0 vs chain
The other 24 homes this chain runs (chain average 2.0★, per CMS)
1 of 5Bethany Rehab & HccDekalb, IL 1 of 5Coulterville Rehab & HccCoulterville, IL 1 of 5Crystal Pines Rehab & HccCrystal Lake, IL 1 of 5Fair Oaks Rehab & HealthcareSouth Beloit, IL 1 of 5Grand Meadows Senior Living & Health CareAsbury, IA 1 of 5Hillsboro Rehab & HccHillsboro, IL 1 of 5Mattoon Rehab & HccMattoon, IL 1 of 5Metropolis Rehab & HccMetropolis, IL 1 of 5Moweaqua Rehab & HccMoweaqua, IL 1 of 5St Paul's Senior CommunityBelleville, IL 1 of 5Windsor Estates Of St CharlesSaint Charles, MO 2 of 5The Village At MissionPrairie Village, KS 2 of 5Westview Of Derby Rehabilitation & Health Care CenDerby, KS 3 of 5Carnegie Village Rehabilitation & Health Care CentBelton, MO 3 of 5Dixon Rehab & HccDixon, IL 3 of 5Highland Rehabilitation & Health Care CenterKansas City, MO 3 of 5Lakeland Rehab & Healthcare CenterEffingham, IL 3 of 5Meridian Rehabilitation And Health Care CenterWichita, KS 3 of 5Monterey Park Rehabilitation & Health Care CenterIndependence, MO 3 of 5NorterreLiberty, MO 3 of 5Northland Rehabilitation & Health Care CenterKansas City, MO 3 of 5Stratford Commons Rehab & Health Care CenterOverland Park, KS 3 of 5Tiffany Springs Rehabilitation & Health Care CenteKansas City, MO 5 of 5Charlton Place Rehab And Healthcare CenterDeatsville, AL

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleSince
JCT FAMILY LIMITED PARTNERSHIPOrganizationDIRECT OWNERSHIP INTERESTsince 09/25/2017
TUTERA INVESTMENTS, LLCOrganizationDIRECT OWNERSHIP INTERESTsince 04/25/2017
TUTERA, JOSEPHIndividualCORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 02/01/2008
BLOOM, RANDALLIndividualCORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 04/25/2017
BROOKS, KILEYIndividualCORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 04/25/2017
WALNUT CREEK MANAGEMENT COMPANY LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2017
BUCHANAN, PAMELAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 05/01/2025
MARSHAL, ERICKAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 05/01/2025
DOMINIC FRANK TUTERA 2016 IRRV TROrganizationLIMITED PARTNERSHIP INTERESTsince 04/25/2017
HANNAH MARIE TUTERA 2013 IRREVOCABLE TRUSTOrganizationLIMITED PARTNERSHIP INTERESTsince 04/25/2017
JOSEPH CHARLES TUTERA JR 2019 IRRV TROrganizationLIMITED PARTNERSHIP INTERESTsince 06/27/2019
LAURA CIRESE TUTERA 2011 IRREVOCABLE TRUSTOrganizationLIMITED PARTNERSHIP INTERESTsince 04/25/2017
FLANAGAN, MICHAELIndividualTRUSTEE OF THE SNFsince 10/11/2011
TI-CARLINVILLE, LLCOrganizationADP OF THE SNFsince 07/05/2019
JOHNSON, NICOLEIndividualADP OF THE SNFsince 05/01/2025

CMS files one row per role, so the 24 rows in the source record cover these 15 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

8 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$6.4M
Net patient revenuemost recent cost report
-17.2%
Operating marginrevenue minus expenses
$1.1M
Related-party expense15% of expenses
Who pays — share of resident-days
Medicaid 62%Medicare 11%Other / private 27%

This home reported $1.1M paid to related parties — landlords or management companies under common ownership — equal to about 15% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$299per resident / day
operating cost
$9,087per month
≈ monthly operating cost
$255per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in IL

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Illinois Medicaid page.

Typical monthly cost in Illinois
$8,304/mo
Nursing home (semi-private)
$9,216/mo
Nursing home (private)
$6,219/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 145454. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-06-26, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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