Mattoon Rehab & Hcc
2121 South Ninth, Mattoon, IL 61938 · Non profit - Other · 148 certified beds · (217) 235-7138 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- CMS has flagged it for abuse
- it has an abuse, neglect, or exploitation citation (F0600), cited Apr 2026
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has a citation for mishandling residents’ money or property (F0565)
- it has 6 actual-harm citations
- inspectors recorded 2 serious findings as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
- a high number of inspection citations overall (66) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $175,366 in federal fines (most recent 2026-05-19)
- its independent health-inspection rating is low (1/5)
- its payroll-based staffing rating is low (1/5)
- its facility-reported quality-measure rating is low (2/5)
- nursing-staff turnover (60%) runs well above the national median (45%)
- about 17% of its spending goes to commonly-owned related companies
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 1 of 5 |
| Quality measuresSelf-reported by the facility | 2 of 5 |
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 2 of 5 |
| Long-stay residentspeople who live here | 2 of 5 |
| Short-stay residentsrehab / post-hospital | 2 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 20.5% | 13.4% | 15.4% | worse |
| Long-stay residents who lose too much weight | 12.1% | 6.3% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 0.3% | 0.9% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 2.1% | 1.5% | 2.0% | typical |
| Long-stay residents with depressive symptoms | 16.0% | 54.2% | 6.5% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 4.7% | 3.1% | 3.3% | worse |
| Long-stay residents whose ability to walk worsened | 19.0% | 14.3% | 16.1% | worse |
| Long-stay residents on antianxiety or hypnotic medication | 26.2% | 18.3% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 97.7% | 91.8% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 6.9% | 4.8% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 26.6% | 20.6% | 21.2% | worse |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 17.8% | 21.7% | 17.1% | typical |
| Short-stay residents who newly got an antipsychotic medication | 1.6% | 2.2% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 51.7% | 63.1% | 79.4% | worse |
| Short-stay residents rehospitalized after admission | 24.9% | 26.1% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 11.0% | 13.9% | 12.0% | typical |
| Long-stay hospitalizations per 1,000 resident days | 2.19 | 2.02 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 1.44 | 2.22 | 1.80 | better |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
53.2% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 136 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 56.2% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 64 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.24 therapist hours per resident per day in 2026Q1 — more than 32% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 7% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 53.2%CMS range 46.2–61.6 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 11.8%CMS range 8.6–17.4 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 56.2% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 53.1% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 40.6% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 46.5% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 25.5% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 64.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 3.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 7.1% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 6.8%CMS range 3.5–12.1 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.97 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 148 beds and averages 87.1 residents a day — about 59% occupied, or roughly 61 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.42 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.56 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.04 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 2.97 hrs/resident/day on weekends vs 3.60 on weekdays — 17% thinner on weekends. RN hours go from 0.61 to 0.45 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 60% is well above the national median of 45%. 2 administrators have left in the past year — frequent leadership churn is a warning sign families often miss.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
66 citations, most serious first. The 18 most serious are shown; the remaining 48 are one tap away and print in full.
- Actual harm · Gcited before2026-05-19 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to follow physician orders for insulin administration for one (R3) of three residents reviewed for quality of care in a sample of 69. This failure resulted in R3 receiving a dose of insulin via a syringe while simultaneously receiving insulin from an insulin pump, causing hypoglycemia, decline in condition, and hospitalization. This past noncompliance occurred from 4/2/2026 to 4/6/2026.Findings include: R3's Census, within the facility's Electronic Health Record, documents an initial admission date to the facility as 3/18/2026.R3's undated Care Plan documents a readmission date to the facility as 4/6/2026 with the following diagnoses: Acute Kidney Failure, Hyperkalemia, Chronic Kidney Disease, Stage 3, Muscle Weakness, Need For Assistance With Personal Care, Hypo-Osmolality And Hyponatremia, Hypertensive Heart Disease Without Heart Failure, Type 2 Diabetes Mellitus With Hyperglycemia, Long Term Use of Insulin, Unspecified Cirrhosis Of Liver, Thrombocytopenia, Hypothyroidism, Morbid (Severe) Obesity Due To Excess Calories,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2026-02-25 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Failures at this level required more than one deficient practice statement.A. Based on observation, interview, and record review the facility failed to complete wound assessments, follow physician's orders, implement infection control during wound care for one of 15 residents (R5) reviewed for wounds in the sample list of 15. These failures resulted in deterioration of R5's wounds and infection that required hospitalization and intravenous antibiotics. B. Based on interview and record review the facility failed to develop and implement interventions for preventing skin tears for one of five residents (R6) reviewed for wounds in the sample list of 15. Findings include:A.) The facility's Skin Identification, Evaluation, and Monitoring Policy dated February 2026 documents a licensed nurse will complete weekly skin checks, wounds will be re-evaluated weekly and wound characteristics will be documented in the resident's medical record. Treatments will be administered per the health care provider's order.The Centers…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2025-04-07 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure that residents were administered medications as prescribed per phyisican orders for (R1, R2, R3 & R4) of four residents reviewed for medication administration. This failure resulted in R1 being administered medications prescribed for another resident, to include a large dose of Morphine (Opiod Narcotic medication), resulting in R1 experiencing side effects for multiple days after and also requiring the administration of Narcan (Opiod Reversal Agent). Findings include: 1.) R1's Medication Error Report dated 2/25/25 documents that R1 was administered R2's 4:00PM medications, erroneously. R2's February 25, 2025 medication administration record documents the following scheduled medication tablets for 4:00PM administration: Amoxicillin/Clavulanate 875mg/125mg (antibiotic), Colace 100mg (stool softener), Naproxen 500mg (nonsteroidal anti-inflammatory), Primodone 50mg (anti-seizure), Senna 8.6 (laxative), Vitamin C 500mg (vitamin), and Morphine Extended…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-10-25 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to provide a safe transfer of a resident (R1) when assisting the resident to transfer into bed. This failure resulted in R1 sustaining a right shoulder dislocation which required overnight hospitalization and a surgical intervention. R1 is one of four residents reviewed for accidents on the sample list of four. Findings Include: The facility Incident Report Investigation dated 10/9/24 documents on the morning of 10/9/24 R2 complained of pain in her right shoulder and was sent to the emergency room for evaluation. R2 stated she believed the injury occurred when a staff member (V4 Certified Nurses Assistant) CNA from the evening prior transferred her into bed. R2 was found to have a right shoulder dislocation that required surgical intervention. R2's Hospital Report dated 10/9/24 documents R2 presented to the emergency room with right shoulder pain and was found to have a right shoulder dislocation. R2 stated the pain began the night prior when staff moved…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-07-12 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to obtain a physician's ordered diagnostic test in a timely manner for one of two residents (R5) reviewed for Urinary Tract Infections on the sample list of 49. This failure extended R5's suffering for a total of six days with the following symptoms: painful and burning urination, abdominal pressure, and overall discomfort. Findings Include: R5's Medical Diagnoses list dated July 2024 documents R5 is diagnosed with Bipolar Disorder, Depression, and Neuromuscular Dysfunction of Bladder. R5's Minimum Data Set, dated [DATE] documents R5 is cognitively intact. R5's Situation, Background, Assessment, and Recommendation (SBAR) and Communication Form and Progress Notes dated 6/30/24 documents R5 complained of abdominal pain and burning and pain with urination. V17 Medical Director was notified and ordered a urinalysis and culture and sensitivity to be collected and sent to the lab. R5's Urinalysis Lab dated 7/3/24 documents R5's urine was not sent…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-06-11 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to remove an electric space heater from a resident's room for one of three residents (R1) reviewed for accidents in the sample list of three residents. This failure resulted in R1 burning R1's leg (fluid filled blister) when R1's leg came in contact with the space heater while R1 was getting out of bed. This past non compliance occurred on 5/29/24. The Current Physician Order Sheet (POS) documents the following diagnoses for R1: Central Cord Syndrome at Unspecified Level for Cervical Spinal Cord, Subsequent Encounter, Myasthenia Gravis without (Acute) Exacerbation and Chronic Obstructive Pulmonary Disease, Unspecified. The Minimum Data Set (MDS) dated [DATE] documents R1 is cognitively intact. The same MDS documents R1 requires a wheelchair to move about the facility and R1 requires staff assistance with transfers, bathing, toileting and all activities of daily living. The facility submitted an incident report on 5/30/24 to Illinois Department of Public…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-02-28 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to safely transfer R1 to prevent a traumatic fall. This failure resulted in R1 falling face first into the ground causing a forehead laceration requiring 15 sutures at the hospital emergency department. R1 is one of three residents reviewed for accidents in the sample of three. Findings include: R1's medical diagnosis list (2/23/2024) documents R1's diagnoses include: Difficulty in Walking, Reduced Mobility, Muscle Weakness, Apraxia (difficulty with skilled movements even when a person has the ability and desire to do them), Unspecified Abnormalities of Gait and Mobility, History of Transient Ischemic Attack (a temporary disruption in blood flow to the brain) and Cerebral Infarction (partial brain tissue death due to disruption in blood flow), Mild Cognitive Impairment, and Expressive Language Disorder. R1's comprehensive assessment (11/17/2023) documents R1 has severe cognitive impairment and requires staff assistance to complete activities of daily living. The same record documents R1 requires staff assistance…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-02-07 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to prevent falls by failing to assist with ambulation and ensure a bed's wheel locks were in working order for two (R1, R2) of three residents reviewed for falls on the sample list of nine. These failures resulted in R1 sustaining a laceration to the forehead requiring emergency services and a subdural hemorrhage requiring hospitalization. These failures also resulted in R2 sustaining a left hip fracture which required surgical repair. Findings include: 1. R1's hospital records dated 2/1/24 documents on 1/17/24, R1 became dizzy while walking at the facility and fell. R1 sustained a right frontal scalp laceration with contusion and a small acute subdural hemorrhage along the right side of the anterior falx as a result of the fall. R1's medical record documents R1 was admitted to the facility on [DATE]. R1's Physical Therapy notes dated 1/13/24 documents R1 was evaluated and has poor balance. These notes document R1 has a history of falls. These notes…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-06-06 · tag F0585 — failed to handle grievances — isolatedHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to provide timely responses to resident grievances for three residents (R2, R3, R4) out of four residents reviewed for Activities of Daily Living (ADL) in a sample list of four residents.Findings include:R2's Minimum Data Set (MDS), dated [DATE], documents R2 as cognitively intact. This same MDS documents that R2 requires maximum assistance with bathing.R3's Minimum Data Set (MDS), dated [DATE], documents R3 as cognitively intact. This same MDS documents that R3 requires maximum assistance with bathing.R4's Minimum Data Set (MDS), dated [DATE], documents R4 as cognitively intact. This same MDS documents that R4 requires maximum assistance with bathing.The facility Resident Council Minutes, dated 4/21/26, document resident concerns regarding staff not cleaning residents well and showers not getting done.The facility Resident Council Minutes, dated 5/19/26, document resident concerns regarding residents missing showers because there was no staff.The facility…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-06 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility to prevent cross contamination during wound care for one (R1) resident out of three residents reviewed for wound care in a sample list of four residents.Findings includeR1's Electronic Medical Record (EMR) documents medical diagnoses of Lymphedema, Edema, Difficulty Walking, Unsteadiness on Feet, Muscle Weakness, Reduced Mobility, Venous Insufficiency, Vitamin B12 Deficiency Anemia, Morbid Obesity, Type II Diabetes Mellitus, Acquired Absence of the Right Great Toe, and Non-Pressure Chronic Ulcer of the Right Lower Leg.R1's Minimum Data Set (MDS), dated [DATE], documents R1 as cognitively intact. This same MDS documents that R1 requires maximum assistance with bathing, dressing, and bed mobility.R1's Physician Order Sheet (POS), dated June 2026, documents a physician order for the Right Second Toe to cleanse the abrasion with wound cleanser, pat dry, apply skin protectant, apply medical-grade honey, weave dry gauze between the toes for moisture…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-05-19 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure resident shower rooms were maintained in a safe, clean manner and in good repair for two of three shower rooms located on [NAME] Hall and [NAME] Hall. This failure has the potential to affect 64 of 64 residents (R4 and R7 through R69) reviewed for homelike environment in the sample list of 69.Findings include:Observations were conducted on May 15, 2026 between 3:00PM and 3:15 PM on [NAME] Hall and [NAME] Hall.Beacon Hall Shower Room: Sections of floor tile were missing, leaving uneven and damaged areas. Portions of wallboard were missing, exposing underlying material. Debris was present on the floor, and the room appeared visibly dirty. A black substance was noted along the shower walls and in the floor corners.West Hall Shower Room: Multiple tiles were missing from the shower floor. Shower chairs, a shower bed, and a mechanical lift were blocking the toilet so the toilet was not accessible. Dirt and debris were present on the floor. A black substance was present along the wall to floor junctions and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-24 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents were free from verbal abuse by employees. This failure affected three of five (R2, R4, and R6) residents reviewed for abuse in a sample of six residents. Findings:The facility's Abuse, Prevention and Prohibition Policy dated November 2025 documented that each resident has the right to be free from abuse, corporal punishment, and involuntary seclusion. Residents must not be subjected to abuse by anyone, including but not limited to facility staff, other residents, consultants, volunteers, staff of other agencies, family members or legal guardians, friends, or other individuals.The policy prohibits mistreatment, neglect, and abuse, including the deprivation of goods or services necessary to attain or maintain a resident's physical, mental, and psychosocial well-being. It identifies prevention as a key component and affirms the resident's right to be free from verbal, mental, sexual, exploitative, or physical abuse, as well…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-02-25 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to accurately account for and destroy controlled medications for three of four residents (R7, R9, R15) reviewed for controlled medications in the sample list of 15. Findings include: The facility's Controlled Substance Destruction Policy dated December 2024 documents: Controlled substances should be destroyed with a licensed nurse and licensed professional. The destruction, quantity destroyed, and date should be documented on the controlled medication count sheet and signed by the nurse and the witnessing licensed professional.The facility's Controlled Substance Policy dated December 2024 documents the nurse will sign the controlled medication out on the Controlled Substance Proof of Use Form immediately and document the medication on the Medication Administration Record (MAR) immediately after administration.1.) R9's Controlled Substance Record for Diazepam 2 milligrams (mg) documents single doses were dispensed on 1/25/26, 1/30/26, 2/2/26 and 2/8/26 between 10:30 PM and 12:30 AM, signed by V31 Licensed Practical…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-02-25 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to establish and maintain an effective infection prevention and control program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable diseases and infections. This failure affects 4 of 6 residents (R1, R11, R12, R13) reviewed for infection control practices. 1.) The Centers for Disease Control and Prevention (CDC) Transmission Based Precautions dated 4/3/24 documents for contact precautions wear gown and gloves for all interactions that may involve contact with the patient or patient's environment, apply Personal Protective Equipment (PPE) upon room entry, and discard PPE before exiting the room.The facility's undated Respiratory Syncytial Virus (RSV) policy documents: RSV is transmitted through droplets when the infected person coughs or sneezes and droplets can enter the eyes, nose or mouth. RSV can be transmitted with direct contact with the virus or through…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-25 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to develop and implement pressure relieving interventions for one of five residents (R1) reviewed for wounds in the sample list of 15. Findings include:The facility's Skin Identification, Evaluation, and Monitoring Policy dated February 2026 documents: Initiate preventative and/or treatment interventions as indicated and update the care plan with each intervention. Select surface based on the resident's assessment and all residents at risk for pressure ulcers are placed on a pressure-reducing surface/mattress and refers to a mattress selection algorithm. This algorithm instructs to use flip foam pressure relieving mattress for stage one and two, alternating pressure air mattress for stage three or four pressure ulcers. Schedule frequent repositioning for bed/chair bound residents. Implement interventions that increase the potential for healing and preventative measures to reduce the risk of further tissue loss. R1's Minimum Data Set, dated [DATE]…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-25 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to prevent falls by failing to identify trip hazards and implement fall interventions and failed to thoroughly investigate falls for two of three residents (R4, R14) reviewed for falls in the sample list of 15.Findings include:The facility's Skilled Fall Policy dated May 2025 documents: Residents will be provided care and services to ensure their environment is as free from accident hazards as possible. An occurrence report will be completed after each fall to determine root cause and interventions will be implemented.1.) R4's Minimum Data Set (MDS) dated [DATE] documents R4 has severe cognitive impairment and requires partial/moderate staff assistance for transfers and toileting.R4's active care plan documents R4 is at risk for falls related to muscle weakness, dementia, impaired hearing and vision, impaired balance, and history of falls. Interventions include call don't fall sign (12/14/23), assist to bathroom as needed (2/10/25), call don't fall sign in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-23 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to protect the resident's right to be free from verbal abuse by a visitor. This failure affects one (R3) of four residents reviewed for abuse in the sample list of four. Findings include: The facility's Abuse, Prevention and Prohibition Policy dated November 2025 documents that each resident has the right to be free form abuse, corporal punishment, and involuntary seclusion. Residents must not be subjected to abuse by anyone, including, but not limited to facility staff, other residents, consultants or volunteers, staff or other agencies serving the resident, family members or legal guardians, friends, or other individuals. This policy documents that when individuals other than employees are the alleged perpetrators, those individuals, such as visitors or family members, will be immediately removed from contact with the resident. The facility will ensure that no further contact with the resident in question or any other residents is possible until the investigation is completed. If necessary, law enforcement will…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-09-17 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Failures at this level required more than one deficient practice statementA. Based upon record review and interview, the facility failed to follow infection control policy and procedure during communicable disease outbreak. This failure had the potential to affect all 94 residents residing at facility.B. Based upon observation, interview and record review the facility failed to place a resident in contact isolation with Methicillin-Resistant Staphylococcus Aureus (MRSA) for one (R66) resident and operationalize its policy to wear proper PPE (personal protective equipment) during medication administration for one (R34) resident reviewed on contact isolation with Methicillin-Resistant Staphylococcus Aureus (MRSA) on a sample list of 41.Findings include:a. Facility Census titled Resident Census and dated 9/14/25 documents 94 residents currently in house. Infection Surveillance Monthly Report dated June 2025 documents 10 residents with respiratory infections, 5 residents with Pneumonia, 5 residents with Covid 19,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 48 citations
- Potential for harm · F2025-09-17 · tag F0908 — failed to keep essential equipment working — widespreadKeep all essential equipment working safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to maintain essential equipment to ensure a safe operating environment in a medication room. This failure has the potential to affect all 94 residents residing in the facility. Findings include:The facility daily census dated 9/14/25 documents 94 residents reside in the facility. 1.On 9/15/25 at 12:30 PM V8 Licensed Practical Nurse (LPN) disposed of R33's medication in the [NAME] hall nurses medication room. V8 LPN applied soap to her hands then turned the handles on the facility sink to turn on the water. No water flowed from either the hot or cold water sides. V8 LPN stated the nurses medication room should have a working sink for her to wash her hands when needed. V8 stated she works on another hall also and doesn't have time to 'run from hall to hall to find a working sink'. On 9/15/25 at 12:45 PM V6 Maintenance Director attempted to turn on the hot and cold sides of the water in the [NAME] hall nurses medication room. There was no water that flowed from either side. V6 Maintenance Director opened up the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-09-17 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to prevent cross contamination of one (R66) resident's infected Diabetic Foot Ulcers out of two residents reviewed for skin conditions in a sample list of 41 residents.Findings include:R66's Minimum Data Set (MDS) dated [DATE] documents R66 as cognitively intact. This same MDS documents R66 requires moderate assistance from staff for toileting, bathing, dressing, personal hygiene, bed mobility and transfers. R66's Physician Order Sheet (POS) dated September 2025 documents a physician order to cleanse R66's Left Lateral Diabetic Foot Ulcer (DFU) with wound cleanser, apply Santyl (chemical debrider) 250 units/Gram to wound bed, cover with Calcium Alginate and dry dressing daily. This same POS documents a physician order to cleanse R66's Right Second Toe DFU with wound cleanser, apply calcium alginate and dry dressing daily. On 9/17/25 at 10:30 AM V20 Licensed Practical Nurse (LPN) completed wound care for R66's Left Lateral Foot Diabetic Foot…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-09-17 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to prevent cross contamination during urinary catheter care for one (R29) resident out of two residents reviewed for catheter care in a sample list of 41 residents. Findings include:R29's Minimum Data Set (MDS) dated [DATE] documents R29 as cognitively intact. This same MDS documents R29 as requiring maximum assistance from staff for personal hygiene and is dependent on staff for toileting and dressing. On 9/16/25 at 2:10 PM V18 and V19 Certified Nurse Aides (CNA) completed urinary catheter care for R29. V18 CNA prepared a basin of soapy water for use in providing catheter care. V18 CNA did not rinse R29's front or rear perineal areas after washing with soapy water. R29 was incontinent of bowel. V18 CNA did not change gloves or perform hand hygiene after cleansing R29's front and rear perineal areas and before applying a new incontinence brief. R29 was wearing a urinary catheter leg drainage bag which was pulled taunt during positioning of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-09-17 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview the facility failed to properly maintain and store respiratory equipment. This failure has the potential to affect one of one residents (R3) reviewed for respiratory care on the sample list of 41. Findings Include: The facility's Tracheostomy Care policy dated [DATE] documents a replacement tracheostomy tube must always be available at the bedside. The same policy documents a suction machine, supply of suction catheters, exam and sterile gloves, and flush solution must always be available at the bedside. The same policy documents an emergency tracheostomy set up should be kept at the resident's bedside. R3's Medical Diagnoses dated [DATE] documents R3 is diagnosed with Anoxic Brain Damage, Anxiety Disorder, Paraplegia, Dependence on Supplemental Oxygen, and Tracheostomy Status. R3's Physician Order Sheet dated [DATE] documents facility staff are to maintain suction set up, an emergency bag valve mask, and a replacement tracheostomy tube of equal size and one size down at R3's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-09-17 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to ensure a medication error rate less than 5%. This error effects two (R33, R34) residents out of six residents reviewed for medication administration in a sample list of 41 residents. The facility medication error rate was 7.41% based on two medication errors out of 27 opportunities completed.Findings include:R33's Physician Order Sheet (POS) dated September 2025 documents a physician order starting 6/19/25 to administer Buspirone Hydrochloride (HCl) (Buspar) Oral Tablet 10 MG (Buspirone HCl) daily. R33's Electronic Medical Record (EMR) documents R33 resides in bed number two. R34's Physician Order Sheet (POS) dated September 2025 does not document a physician order for Buspar 10 mg. R34's EMR documents R34 resides in bed number one. R34's Nurse Progress Note dated 9/16/25 at 1:47 PM documents R34 received roommate's (R33) scheduled Buspirone 10 milligrams (mg) (9/15/25) at noon. On 9/15/25 at 12:39 PM R33's name plate outside her door showed R33's name with a 'D' next to it. R34's name plate outside the same…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-09-17 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to properly dispose of medications for one (R61) resident out of six residents reviewed for medication administration in a sample list of 41 residents. Findings include: R61's Physician Order Sheet (POS) dated September 2025 documents a physician order to administer Loratadine 10 milligrams (mg) daily. On 9/16/25 at 8:00 AM V16 Licensed Practical Nurse (LPN) prepared R61's medications for administration. V16 LPN dropped R61's Loratadine 10 milligrams (mg) directly onto the top of the medication cart. V16 LPN used her bare hand to pick up the dropped Loratadine and put it into the garbage can attached to the medication cart. V16 LPN replaced R61's Loratadine 10 mg. V16 LPN administered R61's medications without washing her hands or performing hand hygiene after disposing of R61's dropped Loratadine medication. On 9/16/25 at 8:10 AM V16 Licensed Practical Nurse (LPN) stated she should have used gloves to pick up R61's dropped Loratadine 10 mg. V16 LPN stated the facility has a bottle of chemical that is used for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-07 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to revise resident's care plans to accurately reflect resident's current status. This failure affects two residents (R1 and R3) out of the sample of three reviewed for falls. Findings include: 1. R1's Care Plan for Fall Prevention documents an intervention to Ensure personal items are in reach, initiated 3/10/23, and a second intervention to Make sure (R1) has mirror in reach, initiated 9/2/23. On 5/6/25 at 10:35 am, 11:00 AM, 12:55 PM, R1 did not have any personal items, including a mirror, in view in her room. On 5/6/25 at 1:45 PM, V4, Licensed Practical Nurse, stated R1 doesn't really have any personal items, and she hasn't seen R1 with a mirror in a long time. On 5/6/25 at 1:55 PM, V7, Registered Nurse, stated that R1 used to keep her purse, hairbrush, make up, and mirror with her in bed and would sit and do her make up and brush her hair. V7 further stated R1 hasn't been able to do that for a long time. 2. R3's Care Plan for Fall…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-07 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to conduct safe transfers in accordance with a resident's care plan (R1), and failed to implement fall prevention interventions according to a resident's care plan (R2). These failures affect two residents (R1 and R2) out of the sample list of three reviewed for falls. Findings include: 1. R1's Fall Risk assessments dated 4/15/25 and 4/19/25 document R1 is at high risk for falls. R1's Nurses Progress Notes dated 4/15/25 document R1 experienced a fall in the facility. R1's current Care Plan for Fall Prevention documents an intervention for Staff re-educated to ensure they are using an appropriate number of staff during all transfers, initiated 11/3/22. This same Care Plan for Activities of Daily Living documents R1 requires two staff participation for transfers, initiated 9/30/20. On 5/6/25 at 3:46 PM, V8, Certified Nursing Assistant, stated R1 is not steady at all standing up. V8 stated when she transfers R1, she has R1 wrap R1's arms around V8's neck, and since R1 can not stand steadily, V8 has to do all the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-06 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to prevent cross contamination during wound treatments for one of three residents (R3) reviewed for infected wounds on the sample list of three. Findings include: R3's current Diagnoses sheet documents the following: ) Lymphedema, Not Elsewhere Classified and Non-Pressure Chronic Ulcer of Unspecified Part Of Right Lower Leg With Unspecified Severity. R3's Minimum Data Set (MDS) dated [DATE] documents the following Brief Interview of Mental Status score of 15 out of 15, indicating no cognitive impairment. The same MDS documents R3 is at risk for pressure ulcers, and had two venous and arterial ulcers. R3's Physician Order Sheet (POS) dated 3/5/25 documents the following wound treatment orders: Wound Care: (L) calf: Cleanse w/ wound cleanser. Apply Santyl 250 UNIT/GM (gram)(Collagenase) ointment on wound bed followed by Calcium alginate (cut to fit) on wound bed. Cover with Superabsorbent dressing. Wrap with gauze wrap. Secure with tape. Change…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-06 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to complete physician ordered pressure ulcer treatments for one of three residents (R2) reviewed for infected wound/pressure ulcers on the sample list of three. Findings include: R2's current Diagnoses Sheet documents the following: Acquired Absence Of Left Leg, Above the Knee, Acquired Absence Of Right Leg, Below the Knee, Peripheral Vascular Disease, and Pressure Ulcer Of Sacral Region Stage IV. R2's Minimum Data Set (MDS) dated [DATE] documents the following: Brief Interview of Mental Status score of 15 out of a possible 15, indicating no cognitive impairment. The same MDS documents R2 has one Pressure Ulcer Stage III and one Pressure Ulcer Stage IV. R2's Physician Order Sheet (POS) dated 3/5/25 documents the following orders: Wound Care: (R) Trochanter wound (pressure ulcer Stage III): Cleanse with wound cleanser. Apply sureprep to periwound. Place Santyl in the wound bed. Loosely fill wound bed with Opticell gelling fiber. Cover with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-01-26 · tag F0558 — failed to accommodate residents' needs and preferences — patternReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to keep resident call buttons in an easily accessible area for four of five at risk residents (R2, R3, R4, R5) reviewed for call button accessibility on the sample list of five. Findings Include: 1. R2's Medical Diagnoses List dated January 2025 documents R2 is diagnosed with Chronic Obstructive Pulmonary Disease, Dysphagia, Weakness, Dementia, and Difficulty Walking. R2's Care Plan dated May 2024 documents R2 is at risk for falls and staff should keep her call light within reach and encourage her to use it. R2 also has a communication problem related to Dementia and staff should make sure R2's call light is within reach and avoid isolation. R2 requires two person staff assistance for transfers and toileting. On 1/26/25 at 1:40 PM R2 was laying in her bed. She was the only person in her room. R2 was wearing oxygen by nasal cannula and a wheelchair was parked near her bed. R2's special touch pad call button was laying at the foot of her bed completely out of her reach. 2. R3's Medical Diagnoses List dated January…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-12-16 · tag F0550 — failed to protect resident dignity and rights — patternHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure the dignity of four (R1, R12, R13 and R14) of six residents reviewed for dignity from a total sample list of 15 residents. Findings include: 1.) The facility provided report to the State Agency dated 11/26/24 documents that on 11/19/24, R1 complained that he did not like the care provided to him by V15 Certified Nursing Assistant (CNA). The facility response documented that V15 CNA would not provide R1 with further care. R1's Minimum Data Set, dated [DATE] documents R1 as cognitively intact and that R1 is dependent on staff for activities of daily living. On 12/16/24 at 10:00AM, V15 CNA stated that he continues to provide care for R1, as directed by the nursing staff. On 12/16/24 at 1:00PM, R1 stated that V15 CNA still cares for him. R1 stated, They just do whatever they want. On 12/16/24 at 3:10PM, V1 Administrator stated that V15 CNA is not supposed to be providing care for R1 and that by doing so, R1's wishes are being disrespected. 2.) The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-12-16 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to complete a thorough investigation for one (R1) of six residents reviewed for abuse from a total sample list of 15 residents. Findings include: The facility provided Abuse Policy dated 12/2024 documents that the facility Administrator will ensure a thorough investigation of alleged violations of individual rights and document appropriate action. Steps in the investigation include completing a thorough investigation with two management level staff conducting interview with witnesses or other staff, residents or visitors who could have knowledge of the allegation and witnesses will be asked to assist with completing statements. Every employee will be interviewed who was working on the specific hall/wing that the affected resident resides on and if the allegation occurred on a specific shift, all staff for the identified shift only will give a statement if indicated. The facility will immediately remove any alleged perpetrator from any further contact with any resident through suspension, pending the outcome of the facility…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-12-16 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to provide nail care for one of six residents (R1) reviewed for activities of daily living from a total sample list of 15 residents. Findings include: The facility provided report to the State Agency dated 11/26/24 documents that on 11/25/24 a bruise was found on R1's left middle finger and upon X-ray was fractured. The facility report documents the cause of the fracture was due to R1's cracked fingernail snagging his shirt causing the finger to be bent and fractured while R1 was dressed due to left side hemiplegia. R1's care plan dated 11/26/24 documents to keep R1's nails trimmed and short enough to prevent snagging on clothing. R1's Minimum Data Set, dated [DATE] documents R1 as cognitively intact and that R1 is dependent on staff for activities of daily living. On 12/12/24 at 11:45AM, R1's nails on both the right and left hands were nearly an inch past the end of the finger with food and brown matter underneath them. On 12/16/24 at 9:30AM,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-25 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to protect the residents' right to be free from verbal abuse by another resident and mental abuse by a staff member. This failure affected three of four residents (R1, R3, R4) reviewed for abuse in the sample of four. Findings Include: The facility's Abuse Prevention Program dated October 2022 documents the facility affirms the right of it's residents to be free from abuse or mistreatment. Abuse means the willful infliction of injury, intimidation or punishment resulting in physical harm, pain, or mental anguish. Verbal abuse is the use of oral, written, or gestured language that willfully includes disparaging and derogatory terms to residents or families, or within their hearing distance, regardless of an individuals' age, ability to comprehend, or disability. Examples of verbal abuse include, but are not limited to, threats of harm or saying things to frighten a resident. Mental abuse includes but is not limited to threats of punishment or deprivation.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-08-16 · tag F0727 — failed to provide required RN coverage — widespreadHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation, interview, and record review the facility failed to employ the services of a full-time Director of Nursing. This failure has the potential to affect all 90 residents residing in the facility. Findings include: On 08/14/24 at 9:05 there was no Director of Nursing (DON) present in the building to complete entrance paperwork. On 8/14/24 at 9:10 am V3, Registered Nurse/ Minimum Data Set/Care Plan Coordinator stated the facility does not have a full-time Director of Nursing. On 8/14/24 at 9:25 am V2, Regional Nurse completed the entrance paperwork for this survey. V2 stated V2 is not full time in the facility. V2 works in this facility on average two days a week, to help the facility in the absence of a full-time DON. On 8/15/24 at 11:45 am V6, Previous DON stated her last day working in the facility was 7/31/24. The facility 802 Matrix dated 8/14/24 document 90 residents are currently residing in the facility.
- Potential for harm · Dcited before2024-08-16 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to revise a resident's care plan to reflect the actual health status after a change in residents condition. This failure affects one resident (R1) out of three residents reviewed for care plans on the sample list of 7. Findings include: R1's Diagnoses Sheet updated 5/14/24 documents R1's Primary, admission Diagnosis for Medical Management was Alcohol Abuse, Uncomplicated. R1's Care Plan updated 7/23/24 with the following interventions: (R1) is at risk for falls. Educate family to provide assistance with transfers and ambulation when out in the community. This same plan of care does not include any mention of the primary diagnosis of medical management Alcohol Abuse, Uncomplicated, or interventions to prevent future exacerbation. R1's SBAR (Situation, Background,Assessment, and Recommendation) note dated 7/22/2024 at 1:09 pm documents the following:Note Text: The resident is experiencing a change in condition. See SBAR assessment for further information and family/physician notification. The change in condition…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-07-12 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to maintain proper food storage order, failed to maintain dishwashing equipment to sanitize dish wares, and failed to maintain food contact equipment in a sanitary manner. These failures have the potential to affect all 99 residents residing in the facility. Findings Include: 1.) On 7/9/24 at 9:50 AM, in the facility's walk-in refrigerator, there was an opaque plastic tub with thawing raw pork sausage sitting on top of and in direct contact with thawing raw hamburger. On 7/9/24 at 9:50 AM, V3, Dietary Manager in Training, stated, Pork should be below hamburger. On 7/10/24 at 1:40 PM, V6, Dietary District Manager, stated, We follow the FDA (Food and Drug Administration) Code for food storage hierarchy. The current FDA Code (2017) documents on page 421, It is the intent of this code to require separation of raw animal foods based on anticipated microbial loads and food type in order to prevent cross-contamination. On page 558, this same FDA Code documents pork is a food associated with Trichinella species (worms)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-07-12 · tag F0868 — widespreadHave the Quality Assessment and Assurance group have the required members and meet at least quarterly
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to ensure the required Quality Assurance Performance Improvement (QAPI) meetings were being held quarterly and failed to ensure required members attended quarterly QAPI meetings. This failure has the potential to affect all 99 residents residing in the facility. Findings Include: The facility Long-Term Care Facility Application For Medicare and Medicaid dated 7/10/24 documents 99 residents residing in facility. The facility is unable to provide any documentation that the required quarterly QAPI meeting was held during the first quarter of 2024. The 2023 fourth quarter QAPI meeting sign in sheet, dated 2/23/24, does not document that an Infection Preventionist was present. On 7/10/24 at 2:40 PM V2 Director of Nursing said that they could not locate the minutes or sign in sheets for the 2024 first quarter QAPI meeting. On 7/10/24 at 2:20 PM V2 Director of Nursing confirmed that there was no Infection Preventionist in attendance at the 2/23/24, fourth quarter 2023 QAPI meeting. The undated Quarterly QAPI Committee Meeting Agenda…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-07-12 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to establish a water management program including developing a risk assessment, ensuring that interventions to monitor control limits are met, and developing a method to audit the program to prevent the growth of Legionella and other water borne pathogens in the building's water systems. This failure has the potential to affect all 99 residents that reside in the facility. Findings Include: The facility Long-Term Care Facility Application for Medicare and Medicaid dated 7/10/24 documents that there are 99 residents who reside in the facility. The undated facility Water Management Program to Reduce Legionella Growth and Spread documents that each facility will complete a risk evaluation to identify if the entire building or parts of the building are at risk for Legionella growth and spread. Additionally, the facility will implement control measures to reduce spread, ensure that the program remains operational and audit the program monthly. The facility could not provide documentation of a Legionella prevention program including…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-07-12 · tag F0557 — patternHonor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to place call light devices within resident's reach for four of four residents (R14, R27, R77, R95) reviewed for call lights in the sample list of 49. Findings Include: R14's undated Face Sheet documents R14's diagnoses as: Repeated Falls, Unsteadiness of feet, Muscle Weakness, and unspecified Dementia. R14's Care Plan dated 3/20/24, documents R14 as having a non-traditional call light. R14's Minimum Date Set (MDS) dated [DATE], documents R14 is dependent and requires substantial/maximal assist with moving in bed, rolling, lying, sitting, chair bed transfers, toilet transfers, dressing, and personal hygiene. R14's Brief Interview for Mental Status (BIMS) dated 7/1/24, documents R14 is not cognitively intact. On 07/09/24 at 10:03 AM R14's call light was on the floor near the bed and not within R14's reach. R27's undated Face Sheet documents R27's diagnoses as: Fracture of Superior rim of right Pubis, subsequent encounter, Wedge compression…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-07-12 · tag F0565 — failed to support the resident council — patternHonor the resident's right to organize and participate in resident/family groups in the facility.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to thoroughly address multiple concerns of the resident council and facility grievances regarding laundry services. This failure effects 5 of 5 residents (R8, R15, R56, R78 and R81) who participated in Resident Council Meeting on the sample list of 49. Findings Include: Resident Council Meeting was held on 7/10/24 at 1:00 PM in the ADL (Activities of Daily Living) room. The Resident Council Members were R8, R15, R56 (Resident Council President), R78 and R81. During the meeting all five residents complained the facility did not return their personal items and clothing back in a timely matter. They also complained the clothes returned to them are not always clean and they appear as though they have not been washed. The Resident Council Meeting minutes dated 1/30/24, 2/27/24, 3/26/24, 4/25/24 and 6/28/24 under the section Laundry Issues/Concerns document complaints regarding the facility's laundry service. Specific complaints included issues such as the laundry taking a long time to be returned, clothes are put into…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-07-12 · tag F0661 — isolatedEnsure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to provide a complete discharge summary for one of two residents (R101) reviewed for discharge on the sample list of 49. This past noncompliance occurred from 4/10/24-6/1/24. Findings Include: R101's Census Information dated 4/10/24 from the facility's EMR (Electronic Medical Record) documents R101 was admitted to the facility on [DATE] and was discharged on 4/10/24. R101's Medical Diagnosis sheet dated 2/14/24 in the EMR documents R101 is diagnosed with Metabolic Encephalopathy and Unspecified Convulsions. R101's Discharge summary dated [DATE] documents five separate sections with the following titles, Discharge Summary Recapitulation of Stay, Social Service Summary of Resident Stay, Clinical Summary of Resident Stay, Dietary Summary of Resident Stay and Activity Summary of Resident Stay. Of the five sections of R101's Discharge Summary only two sections were completed and the others were left blank. R101's Progress Note dated 4/10/24 documents R101 was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-12 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to completed treatments as ordered for two of three residents (R1 and R2) reviewed for pressure ulcers in the sample list of 13. Findings include: The facility's Pressure Ulcer/Pressure Injury Prevention Policy with a revised date of March/2022 documents, If a PU/PI (Pressure Ulcer/Pressure Injury) is present, provide treatment to heal it and prevent the development of additional PU/PI's. 1.) R1's Order Summary Report dated 8/8/24 documents diagnoses including Type 2 Diabetes, Dementia and Pressure Ulcer Right Heel Unstageable. This Order Summary also documents an order dated 8/8/24 for the right heel, cleanse with normal saline, do not scrub or use excessive force, cover with a hydrophilic polyurethane non-adhesive dressing may slightly overlap on new skin, wrap with rolled gauze, change every day and as needed. R1's Treatment Administration Record (TAR) dated 7/1/24 through 7/31/24 documents the order for the right heel dressing change and the treatment is not signed out as completed on 7/25/24 and 7/31/24. R1's TAR dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-07-12 · tag F0694 — isolatedProvide for the safe, appropriate administration of IV fluids for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to assess and monitor a Peripherally Inserted Central Catheter (PICC) for one of two residents (R5) reviewed for Intravenous Catheter medication administration on the sample list of 49. Findings Include: R5's Medical Diagnoses list dated July 2024 documents R5 is diagnosed with Bipolar Disorder, Depression, and Neuromuscular Dysfunction of Bladder. R5's Minimum Data Set, dated [DATE] documents R5 is cognitively intact. R5's Situation, Background, Assessment, and Recommendation (SBAR) and Communication Form and Progress Notes dated 7/6/24 documents R5 stated she has had Urinary Tract Infection (UTI) symptoms and R5 requested to go to the emergency room. R5 was sent to the emergency room. R5's Health Status Note dated 7/8/24 documents R5 returned from the hospital after being admitted with a Urinary Tract Infection. R5 returned to the facility with a PICC line and new orders to start intravenous antibiotics. R5's Physician Order Sheet (POS)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-07-12 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record reviewed the facility failed to manage a resident's pain by failing to obtain pain medication and administer pain medication for one of one resident (R83) reviewed for pain management in the sample list of 49. Findings Include: R83's undated Face Sheet documents R83's diagnosis as: Bilateral Primary Osteoarthritis of Knee. R83's Physician Order Sheet (POS) dated July 2024 documents Oxycodone-Acetaminophen oral tablet 5-325 milligrams two tablets by mouth every four hours for pain management. R83's Medication Administration Record (MAR) documents on 7/9/24 at 12:00 PM a dose was not given and to see progress note. On 7/9/24 at 4:00 AM the MAR documents a dose not given and to see progress note and the same was documented on 7/9/24 at 8:00 AM. On 7/9/24 at 2:34 PM V11 Licensed Practical Nurse (LPN) stated there was no Oxycodone available to be given to R83 this morning. V11 LPN stated she just found out this morning the medication was not available and placed a call to the doctor so V11 could get the order to the pharmacy. V11 stated there were three…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-28 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide treatment for a newly developed skin wound for one (R1) of three residents reviewed for skin wounds in the sample list of three. Findings include: R1's Physician Order Sheet (POS) dated June 2024, documents R1's diagnoses as: Moderate Protein-Calorie Malnutrition, Muscle Weakness (generalized), other reduced Mobility, and Myasthenia Gravis without acute exacerbation. R1's Minimum Data Set (MDS) dated [DATE], documents R1 requires substantial/maximum assistance with rolling left and right, sit to lying, lying to sitting on side of bed, sit to stand, and chair/bed transfers. R1's Nurse Skin Inspection Report dated 6/14/24, documents R1's skin is not clear and intact, has redness, bloody drainage, an open ulcer, and a circle placed on the body drawing indicating where these issues are seen (coccyx/sacrum/buttocks) area, signed by V7 Certified Nursing Assistant (CNA) and signed by V8 Licensed Practical Nurse (LPN). There is no documentation in R1's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-05-13 · tag F0600 — failed to protect residents from abuse and neglect — patternProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to protect resident's rights to be free from physical abuse by another resident. This failure affects five (R3, R4. R5, R6, R7) residents of 12 residents reviewed for abuse in a sample list of 12 residents. Findings include: The facility policy titled 'Abuse, Prevention and Prohibition Policy' revised January 2024 documents each resident has the right to be free from abuse, corporal punishment and involuntary seclusion. The facility prohibits mistreatment, neglect and abuse of residents. The facility Administrator will be designated as the Abuse Coordinator. If the Administrator is not available to address this role then the Administrator will designate a 'person in charge' in their absence to fulfill the role. The Administrator will ensure a thorough investigation of alleged violations of individual rights and document appropriate action. A licensed professional nurse will assess the resident for signs of injury and notify the resident's physician and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-05-13 · tag F0610 — failed to investigate and act on abuse reports — patternRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to protect residents from physical abuse from another resident with known physical aggression, failed to investigate resident allegations of abuse by another resident and allegation of potential abuse by staff. These failures affect five (R5, R6, R7, R3, R1) residents out of 12 residents reviewed for abuse in a sample list of 12 residents. Findings include: The facility policy titled 'Abuse, Prevention and Prohibition Policy' revised January 2024 documents each resident has the right to be free from abuse, corporal punishment and involuntary seclusion. The facility prohibits mistreatment, neglect and abuse of residents. The facility Administrator will be designated as the Abuse Coordinator. If the Administrator is not available to address this role then the Administrator will designate a 'person in charge' in their absence to fulfill the role. The Administrator will ensure a thorough investigation of alleged violations of individual rights and document…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-13 · tag F0557 — isolatedHonor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed ensure for resident rights regarding personal property for one (R1) of three residents reviewed from a sample list of 12. Findings include: The facility provided Abuse Prevention and Prohibition Policy, revised date 1/2024 documents that residents have a right to personal property in the facility. The facility provided Resident's Rights for People in Long Term Care Facilities, revised date 3/2017, documents that resident's have a right to privacy. The facility provided grievance dated 5/3/24 documents that R2 complained that V11 CNA was going through R1's drawers when he thought that they were both asleep. On 5/8/24 at 10:30AM, R1 stated, (V11 CNA) went through my drawers and I don't like that. On 5/8/24 at 10:45AM, R2 stated, I caught that guy going through her drawers when he thought that we were asleep. We don't want him in here anymore, going through our drawers. He said he was getting washcloths. On 5/9/24 at 3:33PM, V11 CNA said that he did open R1's drawers to get the rags out and that he didn't ask her if it was ok to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-13 · tag F0607 — failed to have anti-abuse policies — isolatedDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to implement their abuse policy for one (R1) of twelve residents reviewed for abuse from a total sample list of 12. Findings include: The facility abuse policy revised date 1/2024 documents that each resident has the right to be free from abuse and that the facility's abuse prohibition program includes screening, training, prevention, identification, investigation, protection and reporting/response. Resident abuse must be reported immediately to the Administrator. The facility Administrator will ensure a thorough investigation of alleged violation of individual rights and document appropriate action. While a facility investigation is under way, steps will be taken to prevent further abuse. If a person is identified in thru allegation of abuse, that person will not be allowed access to the facility while the investigation is in progress except to meet with the administrator as apart of the investgation. The person identified in the allegation of abuse will have no contact with resident or other employees during the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-13 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to report allegations of physical and potential sexual abuse timely to the State Agency for three (R1, R6, and R7) of 12 residents reviewed for abuse from a total sample list of 12 residents. Findings include: The facility policy titled 'Abuse, Prevention and Prohibition Policy' revised January 2024 documents each resident has the right to be free from abuse, corporal punishment and involuntary seclusion. The facility prohibits mistreatment, neglect and abuse of residents. The facility Administrator will be designated as the Abuse Coordinator. If the Administrator is not available to address this role then the Administrator will designate a 'person in charge' in their absence to fulfill the role. The Administrator will ensure a thorough investigation of alleged violations of individual rights and document appropriate action. Initiate an investigation including initial reporting to all required agencies. The facility Administrator or designee who is made aware of any allegation of abuse or neglect shall report to the State…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-21 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview the facility failed to protect a resident's right (R2) to be free from sexual abuse by another resident (R1). This failure affect two (R2, R1) of three reviewed for abuse on the sample list of 16. This past non-compliance occurred 03/03/24 (date of the incident) to 03/07/24 (facility plan completed to address non-compliance). Findings include: The facility final report to the state agency, dated 3/7/24, submitted by V1, Administrator/Abuse Prevention Coordinator. This final report was regarding a 3/03/24 allegation of sexual abuse, R2 by R1. The final report documents the following: V3,Certified Nursing Assistant witnessed R1 touch R2's crotch area. The facility final report concluded that R1 had inappropriate physical contact by with R2. R1's medical record documents R1 has been on 1:1 observations since immediately after the event occurred on 3/3/24. R1's Current Diagnoses Sheet documents the following: Other Frontotemporal Neurocognitive Disorder, and Dementia in Other…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-07 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to promote the right to respect and dignity during cares for one (R7) of three residents reviewed for improper nursing care on the sample list of nine. Findings include: R7's incident report dated 1/31/24 at 4:35 PM documents, V18 Certified Nurse's Assistant reported that V6 Certified Nurse's Assistant was extremely rude to R7 for no reason while providing cares. On 2/6/24 at 3:08 PM, V18 stated on the afternoon of 1/31/24, V6 was assisting V18 with transferring R7 into bed. V18 stated R7 likes the privacy curtain shut when receiving cares even if the door is shut. V6 stated R7 asked V6 to close the curtain and V6 grabbed the curtain and flung it forcefully when closing it. V18 stated after that, R7 asked what was wrong and V6 got upset and said, can we just get this done? V18 stated we got R7 into bed using the mechanical lift. V18 stated V18 asked R7 to roll toward the door to tuck the mechanical lift sling under R7. V18 stated V18 then rolled R7 and then asked R7 to roll back the other way and before R7 was able to turn, V6…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-07 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to provide physician ordered medications and notify the physician when medications were on backorder for one (R1) of three residents reviewed for resident injury on the sample list of nine. Findings include: R1's Hospital Discharge Orders dated 1/13/24 includes an order for Valacyclovir 500 milligrams two tablets once a day for viral infection and an order for Liraglutide 18 milligrams per 3 milliliters, inject 1.8 milligrams subcutaneously one time a day for Diabetes. R1's Medication Administration Record dated January 2024 does not document that R1 received the Valacyclovir on 1/13/24, 1/14/24, or 1/15/24. This record does not document that R1 received the Liraglutide from 1/13/24 through 1/17/24. On 2/6/24 at 11:20 AM, V2 confirmed that R1's Valacyclovir was not given on 1/13/24, 1/14/24, or 1/15/24. V2 stated it was backordered and their pharmacy was unable to obtain it. V2 stated the facility did not contact any other pharmacy and the physician was not notified. V2 confirmed that the Liraglutide was not given from 1/13/24…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-27 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to provide a safe, clean, comfortable and homelike environment for two (R2, R8) of four residents reviewed for cleanliness from a total sample list of four. Findings include: The facility provided Five Step Daily Room Cleaning and Seven Step Daily Bathroom Cleaning forms dated 10/25/16 document that the most important area of a patient's room to disinfect is the floor. This is where most air-borne bacteria will settle and so it needs to be sanitized daily. A proper mop and germicide solution should be used to disinfect the bathroom floor with the proper amount of solution dwell time, working outward from the room. The facility provided grievance log identifies complaints of the lack of cleanliness of resident rooms and bathrooms on October 26, 2023, 11/20/23 and 11/28/23 with a response to the identified grievance on 11/28/23 as a denial of the floors being dirty by V7 Housekeeping Supervisor. On 12/27/23 at 8:00AM, the facility smelled strongly of urine upon entry. No residents were present in the entryway. On…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-27 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to follow physician orders for changing a residents indwelling catheter every 30 days. This failure affects one (R6) of three residents reviewed for indwelling catheters from a total sample list of three. Findings Include: The facility (Indwelling) Catheter Insertion policy dated 01/2017 and (Indwelling) Catheter Removal Policy dated 01/2017 indicates that the nurse will verify the order for the procedure. R6's physician order sheet documents that on 10/29/23, V19 physician ordered an indwelling catheter change for R6 every 30 days and as needed. R6's progress note dated 10/29/23 indicates that R6's indwelling catheter was removed and a new indwelling catheter was inserted as directed by the physician. R6's medical record does not include another indwelling catheter change until 12/10/23. R6's progress notes dated 12/10/23 documents an indwelling catheter change for R6, 12 days after the order required. On 12/27/23 V2 was interviewed. V2 Director of Nursing said that there was an order on 10/29/23 for R6 to have indwelling…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2023-09-15 · tag F0801 — widespreadEmploy sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation, interview, and record review the facility failed to employ a clinically qualified Director of Food and Nutrition Services. This failure has the potential to affect all 83 residents residing in the facility. Findings include: On 9/12/2023 at 9:45AM, V18 (Dietary Manager) was actively supervising dietary operations in the facility kitchen. V18 reported being the full-time manager of the facility food service and reported not being a clinically qualified Certified Dietary Manager or having the equivalent training. The Resident Census and Conditions of Residents report (9/12/2023) documents 83 residents reside in the facility.
- Potential for harm · Fcited before2023-09-15 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation, interview, and record review the facility failed to prevent the potential for physical cross-contamination of food. This failure affects all 83 residents residing in the facility. Findings include: On 9/12/2023 at 12:18PM, the kitchen table-mounted can opener had an accumulation of metal shavings where the opener makes contact with cans being opened. The receiving base of the opener was soiled with accumulations of food debris. On 9/14/2023 at 11:55AM, the can opener remained as above. V19 (Dietary District Manager) was present and reported we just need to clean it (the can opener). 09/15/23 at 11:15AM, V18 (Dietary Manager) reported food prepared by the dietary service is available for all facility residents to eat. The Resident Census and Conditions of Residents report (9/12/2023) documents 83 residents reside in the facility.
- Potential for harm · F2023-09-15 · tag F0924 — widespreadPut firmly secured handrails on each side of hallways.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure the hallway handrails were securely fastened to the walls. This failure has the potential to affect all 83 residents residing in the facility. Findings include: On 9/12/23 at 2:22 PM, the section of handrail between resident rooms [ROOM NUMBERS] was loose and easily moveable over 1 inch. The section of handrail between resident rooms [ROOM NUMBERS] was completely unattached on one end and the rail would raise to a near vertical position. The section of handrail next to the ice machine on the resident 200 hallway was loose and easily moveable over 1 inch. On 9/12/23 at 2:31 PM, V5, Maintenance Director, stated, I don't have any system for checking the handrails on a routine basis. After checking the section of handrail between resident rooms [ROOM NUMBERS], V5 stated, I ran up here and tightened that one after I was told someone saw you checking them. V5 stated that the section of handrail between resident rooms [ROOM NUMBERS] was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-09-15 · tag F0550 — failed to protect resident dignity and rights — patternHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to maintain the cleanliness of resident living quarters and bathrooms by failing to ensure residents had clean toilets to use and the disposing of soiled incontinence briefs in resident room garbage cans for five (R52, R61, R63, R69, R279) of five residents reviewed for dignity in a sample list of 43 residents. Findings include: 1. R61's Minimum Data Set (MDS) dated [DATE] documents R61 as cognitively intact. R52's Minimum Data Set (MDS) dated [DATE] documents R52 as moderately cognitively intact and requires staff assistance for toileting. On 09/12/23 at 10:24 AM R61 stated I share a bathroom with (R52). (R52) uses a riser on the toilet and has Diarrhea three to four times per day. The staff never clean the (fecal material) off of the riser and don't take the riser off of the toilet so when I have to go to the bathroom, I have to sit on (R52's) riser with (fecal material) all over it. The staff never take out my dirty diaper either. When the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-09-15 · tag F0883 — failed to offer flu and pneumonia vaccines — patternDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview the facility failed to offer and/or administer Pneumococcal Conjugate Vaccine (PCV) 20 or PCV 15 timely and failed to monitor vaccination status for four (R16, R20, R22, R34) residents out of five residents reviewed for immunizations in a sample list of 40 residents. Findings include: Facility Pneumococcal Vaccination Log dated April 2023 and June-August 2023 do not include R16, R20, R22 nor R34. 1. R16's undated Face Sheet documents an admission date of 4/22/13 and date of birth as 7/26/44. R16's Electronic Medical Record (EMR) documents medical diagnoses of Chronic Obstructive Pulmonary Disease (COPD), Malignant Neoplasm of Large Intestine and history of COVID-19. R16's Immunization Record Sheet documents R16's last Pneumococcal vaccination was Pneumococcal Conjugate Vaccine (PCV) 13 administered on 4/23/21. There is no record of R16 being offered or receiving a Pneumococcal vaccination after that date. No consents, documentation or education regarding Pneumococcal vaccinations were documented in R16's Electronic Medical Record (EMR). On…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-09-15 · tag F0583 — failed to protect personal privacy — isolatedKeep residents' personal and medical records private and confidential.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to honor a resident's right to privacy during wound treatments administered by facility staff and agents. This failure affects one resident (R4) out of one reviewed for privacy on the sample list of 43. Findings include: R4's Electronic Medical Record including Census Details and Minimum Data Set List, document R4 was admitted to the facility 1/7/23, and did have prior stays at the facility. R4's Physician Order Sheet documents R4 is prescribed 3 separate wound treatments to the left posterior calf, middle to lower left leg, and left ankle. On 9/12/23 at 12:15 PM, R4 was seated in her own room while V7, Licensed Practical Nurse/ Wound Nurse, and V11, Advanced Practice Nurse/ Wound Care, administered R4's leg wound treatments. V7 was holding R4's fully exposed left leg up in the air while V11 conducted measuring, Picture taking, debriding, and dressing applications. R4's room door was wide open, exposing R4 to the hallway where V4, Maintenance/ Housekeeping Assistant, was working. On 9/12/23 at 12:20 PM, V1,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-09-15 · tag F0640 — isolatedEncode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview the facility failed to complete, encode, and transmit a Minimum Data Set Assessment within the required timeframes. This failure affects two residents (R9 and R278) out of two reviewed for Minimum Data Set completion on the sample list of 43. Findings include: 1. R9's Minimum Data Set (MDS) List (undated) documents a quarterly MDS with an assessment reference date (ARD) 8/18/23. This MDS List documents the completion was 10 days overdue, and the status as In Progress. R9's MDS assessment dated [DATE] documents sections A, G, GG, H, I, J, L, N, O, P, and S were in progress, not completed, and there were 265 questions remaining unanswered. On 9/12/23 at 3:59 PM, V20, MDS Coordinator, stated, I have been off work for 3 weeks and I know I have about 4 MDS's I need to get done. They are supposed to be completed within 14 days after the ARD. 2. R278's undated Face Sheet documents an admission date of 8/12/23. This same Face Sheet documents medical diagnoses of Malignant Neoplasm of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-09-15 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to implement post-fall prevention interventions as documented on a resident's plan of care. This failure affects one resident (R27) out of five reviewed for accidents on the sample list of 43. Findings include: The facility's Fall Occurrence Log dated from 5/12/23 to 9/12/23 documents R27 experienced eight falls in the four month period. R27's Medical Record documents R27's Fall Risk Assessments, 33 total assessments, dated from 8/11/21 through 9/7/23, with 32 of these assessments documenting R27 is a high risk for falls. R27's fall risk assessment dated [DATE] was incomplete, with R27's fall history and high-risk medications sections not completed and documented low risk. R27's Care Plan for high risk for falls and history of falls dated as initiated 5/22/17, with revisions through 9/7/23, document post fall interventions including placing a call don't fall sign in R27's room, initiated 4/29/22, and placing non-skid strips in front of R27's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-09-15 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to properly date and store oxygen tubing and nebulizer tubing for three (R12, R31, R128) residents out of four residents reviewed for respiratory care in a sample list of 43 residents. Findings include: 1.) R12's undated Medical Diagnosis List documents medical diagnoses of Chronic Obstructive Pulmonary Disease (COPD) and Dependence on Supplemental Oxygen. On 09/12/23 at 11:42 AM observed R12 wearing Oxygen on 2 liters per nasal cannula. R12's Oxygen nasal cannula tubing was undated. R12's nebulizer tubing was dated 8/28/23. Observed R12's nebulizer tubing was laying on top of R12's bedside dresser with the face mask directly touching the contaminated top of the dresser. On 9/12/23 at 11:45 AM R12 stated I am on oxygen 24/7. I can't go without it at all. I know they (staff) are supposed to change that tubing and humidifier every week but I have to beg them to do it. Sometimes I forget. I really should not have to remind them. They (staff) should just do it but some of these girls (nurses) are just lazy and need to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-09-15 · tag F0756 — failed to review each resident's drug regimen — isolatedEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview the facility failed to obtain a physician response from a pharmacist recommendation for a medication irregularity. This failure affects one resident (R33) out of five reviewed for unnecessary medications on the sample list of 43. Findings include: R33's Note to Attending Physician, prepared by V21, Consultant Pharmacist, dated 7/8/23 documents a request for the attending physician (V22, Medical Director) to provide a medical rationale for R33 receiving prescriptions for more than one anti-depressant medication, Mirtazapine and Sertraline. This form had four optional prepared responses requiring a checkmark from V22. This form had no documented response from V22. R33's Note to Attending Physician dated 9/5/23 documents the same request for V22 to provide a medical rationale for R33 receiving prescriptions for more than one anti-depressant medications, Mirtazapine and Sertraline. This form had the same four optional prepared responses requiring a checkmark response from V22. On 9/13/23 at 1:29 PM, V2, Director of Nursing, stated, I just started…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-09-15 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to properly store medications for three (R16, R20, R34) residents out of three residents reviewed for medication storage in a sample list of 43 residents. Findings include: 1. R20's Physician Order Sheet (POS) dated September 2023 documents physician orders for Pantoprazole 20 milligrams (mg) daily at 8:00 AM, Docusate Sodium 100 mg daily at 8:00 AM, Duloxetine Hydrochloride (HCL) Delayed Release (DR) 30 mg daily at 8:00 AM and Gabapentin 300 mg daily at 8:00 AM. On 09/12/23 at 11:56 AM observed R20 sitting up in bed with the bedside table across R20's lap. Observed whole pills in a medicine cup with applesauce sitting on bedside table. No staff were present in R20's room at time of observation. On 9/12/23 at 11:58 AM R20 stated They (staff) do that all the time. (V9) Licensed Practical Nurse (LPN) brought them in earlier. Sometimes other residents walk in and out of my room but nothing has happened yet. Ill take them with my lunch. On 9/12/23 at 12:10 PM V9 Licensed Practical Nurse (LPN) stated R20 has not been…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$175,366 in federal fines across 6 penalties. 3 Medicare payment denials on record.
- $19,635 — penalty dated 2026-05-19
- $32,786 — penalty dated 2025-04-07
- $14,050 — penalty dated 2024-10-25
- $60,629 — penalty dated 2024-06-28
- $14,050 — penalty dated 2024-05-13
- $34,216 — penalty dated 2024-02-07
- Medicare payment denial — starting 2024-11-21 for 40 days
- Medicare payment denial — starting 2024-08-06 for 13 days
- Medicare payment denial — starting 2024-02-28 for 23 days
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to TUTERA SENIOR LIVING & HEALTH CARE — 25 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 2.0 | -1.0 vs chain |
| Health inspection | 1 of 5 | 2.2 | -1.2 vs chain |
| Staffing | 1 of 5 | 1.7 | -0.7 vs chain |
| Quality measures | 2 of 5 | 3.0 | -1.0 vs chain |
The other 24 homes this chain runs (chain average 2.0★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| JCT INVESTMENTS, LLC | Organization | DIRECT OWNERSHIP INTEREST | since 01/13/2012 |
| TUTERA INVESTMENTS, LLC | Organization | DIRECT OWNERSHIP INTEREST | since 01/13/2012 |
| JOSEPH CHARLES TUTERA 2013 FAMILY IRREVOCIABLE TRUST AGREEMENT | Organization | INDIRECT OWNERSHIP INTEREST | since 11/13/2013 |
| MARIAN OLANDER TUTERA 2020 MRTL TR | Organization | INDIRECT OWNERSHIP INTEREST | since 12/31/2020 |
| TUTERA, JOSEPH | Individual | INDIRECT OWNERSHIP INTEREST; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 01/13/2012 |
| TUTERA, MARIAN | Individual | INDIRECT OWNERSHIP INTEREST | since 01/13/2012 |
| BLOOM, RANDALL | Individual | CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 01/13/2012 |
| BROOKS, KILEY | Individual | CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 06/20/2017 |
| WALNUT CREEK MANAGEMENT COMPANY LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 01/13/2012 |
| DETERS, GREG | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 05/01/2025 |
| SEIBERT, MICAH | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 05/01/2025 |
| FLANAGAN, MICHAEL | Individual | TRUSTEE OF THE SNF | since 11/13/2013 |
| JCT FAMILY LIMITED PARTNERSHIP | Organization | ADP OF THE SNF | since 01/18/2012 |
CMS files one row per role, so the 23 rows in the source record cover these 13 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.
6 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $1.4M paid to related parties — landlords or management companies under common ownership — equal to about 17% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in IL
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Illinois Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 145480. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-09-17, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.