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Metropolis Rehab & Hcc

2299 Metropolis Street, Metropolis, IL 62960 · For profit - Corporation · 101 certified beds · (618) 524-2634 Medicare & Medicaid certified

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Flagged for abuse1 immediate-jeopardy citation1 actual-harm citation CMS recorded as corrected before the inspection ended (past non-compliance)$361,369 in federal fines1 Medicare payment denial
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • CMS has flagged it for abuse
  • it has an abuse, neglect, or exploitation citation (F0600), cited Nov 2025
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • inspectors cited 1 immediate-jeopardy problem — the most serious level
  • inspectors recorded 1 serious finding as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
  • a high number of inspection citations overall (58) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $361,369 in federal fines (most recent 2026-04-03)
  • its independent health-inspection rating is low (1/5)
  • its payroll-based staffing rating is low (1/5)
  • its facility-reported quality-measure rating is low (1/5)
  • about 17% of its spending goes to commonly-owned related companies

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 1 of 5
Quality measuresSelf-reported by the facility 1 of 5

Location & what’s nearby

Hospital
★★ 2/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
1203 W 10th St · (618) 524-3795 · Call to confirm hours
Pharmacy
1201 W 10th St · (618) 524-8400 · Call to confirm hours
Grocery
512 W 10th St · (618) 524-7159 · Call to confirm hours
Park
132 Lindsey Ave · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 1 of 5
Long-stay residentspeople who live here 1 of 5
Short-stay residentsrehab / post-hospital 1 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 3 to 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased25.1%13.4%15.4%worse
Long-stay residents who lose too much weight10.0%6.3%5.4%worse
Long-stay residents with a catheter left in their bladder1.4%0.9%0.9%worse
Long-stay residents with a urinary tract infection2.4%1.5%2.0%worse
Long-stay residents with depressive symptoms6.3%54.2%6.5%typical
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury6.3%3.1%3.3%worse
Long-stay residents whose ability to walk worsened17.1%14.3%16.1%typical
Long-stay residents on antianxiety or hypnotic medication18.8%18.3%18.9%typical
Long-stay residents given the seasonal flu vaccine85.1%91.8%95.3%worse
Long-stay residents with pressure ulcers12.9%4.8%4.7%worse
Long-stay residents with worsening bladder/bowel control21.2%20.6%21.2%typical
Long-stay residents who got an antipsychotic medication — see the note below the table19.2%21.7%17.1%worse
Short-stay residents who newly got an antipsychotic medication1.7%2.2%1.4%worse
Short-stay residents given the seasonal flu vaccine47.4%63.1%79.4%worse
Short-stay residents rehospitalized after admission22.9%26.1%22.6%typical
Short-stay residents with an outpatient ER visit17.7%13.9%12.0%worse
Long-stay hospitalizations per 1,000 resident days1.892.021.67worse
Long-stay outpatient ER visits per 1,000 resident days2.712.221.80worse

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

51.6% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 172 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

51.6%U.S. median 51.5%
Got home and stayed home
9.1%U.S. median 10.7%
Went back to hospital
47.0%U.S. median 56.6%
Met the expected recovery
0.31U.S. median 0.31
Therapy hours / resident / day
0.11hours / resident / day
Physical therapy
0.13hours / resident / day
Occupational therapy
0.08hours / resident / day
Speech therapy

Met the expected recovery: 47.0% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 83 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.31 therapist hours per resident per day in 2026Q1 — more than 51% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 8% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF51.6%CMS range 44.5–57.851.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF9.1%CMS range 6.0–12.110.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge47.0%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge54.2%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge37.4%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified99.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting95.2%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge90.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay1.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened5.8%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization7.4%CMS range 4.0–11.07.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.861.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.61
RN hours/ resident / day
0.75
LPN hours/ resident / day
2.13
Aide hours/ resident / day
3.48
Total nurse hours/ resident / day
0.33
RN hoursweekends
55.3%
Total nursing turnover
50.0%
RN turnover

How full it usually is: this home is certified for 101 beds and averages 63.7 residents a day — about 63% occupied, or roughly 37 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.483 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.61 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.13 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.95 hrs/resident/day on weekends vs 3.70 on weekdays — 20% thinner on weekends — a notable drop. RN hours go from 0.72 to 0.33 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 55% is about the same as the national median of 45%. 2 administrators have left in the past year — frequent leadership churn is a warning sign families often miss.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

3
deficiencies at the latest standard inspection (2025-05-23)
5
at the previous standard inspection (2024-07-12)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

58 citations, most serious first. The 26 most serious are shown; the remaining 32 are one tap away and print in full.

  • Immediate jeopardy · J2026-04-03 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to notify a medical provider of elevated blood glucose levels for 1 (R4) of 3 residents reviewed for glucose monitoring. This failure resulted in R4 having blood glucose levels greater that 600 putting R4 at risk to develop Diabetic Ketoacidosis (DKA) which could result in coma and possible death.The Immediate Jeopardy began on 3/2/26 at approximately 8:00 AM when R4's blood glucose reading was not obtained and sliding scale insulin was not administered per Physician orders. V1 (Administrator), V11 (Assistant Director of Nursing/ ADON), V2 (Director of Nursing/ DON), V12 (Licensed Practical Nurse/ LPN/ Wound Nurse), V22 (Regional Clinical Director), and V23 (Regional Director of Operations) were notified of the Immediate Jeopardy on 3/20/26 at 9:06 AM. The surveyor confirmed by observation, interview, and record review that the Immediate Jeopardy was removed on 3/19/26, but noncompliance remains at Level Two because additional time is needed to evaluate the implementation and effectiveness of the in-service training.Findings…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2026-05-26 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to prevent, identify, and treat Moisture Associated Skin Damage (MASD) and failed to follow physician orders for lab testing after a change in condition for 2 (R1 and R2) of 3 residents reviewed for change in condition in a sample of 7. This failure resulted in R2 developing wounds that caused pain due to MASD.Findings include:1. R2's admission Record documented an admission date of 7/19/17 with diagnoses including multiple sclerosis, abnormalities of gait and mobility, and abnormal posture.R2's 4/7/26 Minimum Data Set (MDS) documented a Brief Interview for Mental Status (BIMS) score of 11, indicating moderate cognitive impairment. Section GG documented R2 was dependent for toileting hygiene and section H documented R2 was always incontinent of bowel and bladder.R2's Care Plan documented a revised 5/24/23 focus area of (R2) has potential/ actual impairment to skin integrity r/t MS (related to multiple sclerosis), decreased mobility with a 5/24/23 intervention of Monitor pressure areas for changes in color,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has plan of correction
  • Actual harm · Gcited before2026-05-26 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide prescribed pain medication to 1 (R5) of 3 residents reviewed for medication administration in a sample of 7. This failure resulted in R5 experiencing lower back pain that radiated down her legs causing increased pain and insomnia. Findings include:R5's admission Record documented an admission date of 12/30/25 with diagnoses including hemiplegia and hemiparesis following other cerebrovascular disease affecting left dominant side, hypertensive urgency, hyperosmolality and hypernatremia, personal history of transient ischemic attack and cerebral infarction without residual deficit, type 2 diabetes mellitus, unspecified viral hepatitis C without hepatic coma, borderline personality disorder, mild persistent asthma, unsteadiness on feet, muscle weakness, hypokalemia, essential hypertension, hypoxemia, and weakness. R5's Minimum Data Set (MDS) dated [DATE] documented a Brief Interview for Mental Status (BIMS) score of 15, indicating R5…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has plan of correction
  • Actual harm · Gcited before2026-05-26 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to administer an antianxiety medication for 1 (R4) of 3 residents reviewed for medication administration in a sample of 7. This failure resulted in R4 developing withdrawal symptoms including insomnia, sweating, and shaking.Findings include:R4's admission Record documented an original admission date of 11/8/23 with diagnoses including early onset cerebral ataxia, anxiety disorder, and depression. R4's 4/8/26 Minimum Data Set (MDS) documented a Brief Interview for Mental Status (BIMS) score of 13, indicating R4 was cognitively intact.R4's Care Plan Report documented a revised 1/7/26 focus area of R4 has anxiety and currently takes anxiety medications with a 2/12/24 intervention of administer medication as ordered and monitor/ document for side effects and effectiveness.R4's Order Summary Report documented a 3/30/26 order for Ativan 0.5 mg 1 tablet every morning and at bedtime for anxiety.On 5/21/26 at 1:32 PM, R4 said a couple weeks ago the facility ran out of her Ativan and did not tell R4. R4 said she had…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has plan of correction
  • Actual harm · Gcited before2026-04-03 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review the facility failed to ensure residents are free from significant medication errors for 5 (R4, R5, R9, R12, and R11) of 8 residents reviewed for medication administration in a sample of 14. This failure resulted in R9 experiencing a lack of sleep and feeling exhausted throughout the day.Findings include:1. R9's admission Record documented an admission date of 1/26/20 with diagnoses including: insomnia, adult failure to thrive, and type 2 diabetes mellitus with diabetic polyneuropathy.R9's 1/14/26 Minimum Data Set (MDS) documented a Brief Interview for Mental Status (BIMS) score of 15, indicating R9 was cognitively intact.R9's Care Plan report documented a revised 8/20/24 focus area documenting in part . (R9) has diabetes mellitus (R9) is non-compliant with her diet. with 5/31/22 intervention documenting in part . Diabetes medication as ordered by doctor. Monitor/ document for side effects and effectiveness. and a revised 12/12/25 focus area documenting in part . disturbed sleep pattern, insomnia. with a 12/12/25 intervention…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2025-11-17 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to treat residents with dignity and respect related to timely response to requests for assistance, valuing residents' private space, and refraining from practices that have the potential to feel demeaning or intimidating for 6 (R4, R8, R9, R10, R33 and R37) of 6 residents reviewed for resident rights in the sample of 46. This failure resulted in R8 experiencing feeling vulnerable, belittled, and intimidated and would cause a reasonable person to feel frustration and humiliation when R4 was put to bed without the opportunity to toilet and subsequently was incontinent. Findings Include: 1. R8's admission Record documented an admission date of 05/20/25 and included diagnoses of encounter for other orthopedic aftercare, muscle weakness, type 2 diabetes mellitus, sleep apnea, occlusion and stenosis or unspecified cerebral artery, seizures, diverticulitis of intestine, radiculopathy, and dizziness and giddiness. R8's MDS dated [DATE] documents a BIMS score of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-11-17 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure residents were free from staff abuse for 2 of 3 residents (R6 and R19) reviewed for abuse in the sample of 46. This failure resulted in R19 being spat in the face by a staff member which would cause a reasonable person to experience feelings of humiliation, anger and fear and resulted in staff verbally abusing R6 causing R6 to be visibility upset and fearful.Findings Include:1. The facility Final Reportable for R19 dated 10/02/25 documents under Complete Description of Occurrence: Initial Report: Initial: Abuse Coordinator was notified on 10/2/2025 at around 10:30pm about an alleged incident that took place between a staff member and resident, (R19). Staff were immediately suspended. Police, Family Representative and Physician were notified. Immediate investigation was initiated. Final: A thorough investigation was conducted between October 2, 2025, and October 8, 2025. Interview Statements: Resident, (R19) was unable to state what…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-11-17 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure physician orders were accurate and implemented for recommended changes in treatment after a hospitalization and a fall, and failed to assess and treat lymphedema/wounds per physicians orders for 3 of 3 residents (R6, R7, R20) reviewed for quality of care/treatment in a sample of 46. This failure resulted in R6 struggling to breathe, causing anxiety, sleep disturbance, and significant discomfort due to recommended medications changes not being administered/implemented to treat newly diagnosed congestive heart failure. This failure also resulted in R7's developing redness, increased swelling, tenderness, and altered mental status and R7's subsequent hospitalization with a diagnosis of cellulitis and septic shock.Findings include:1. R6's admission Record documented an admission date of 02/06/25 and included diagnoses of acute respiratory failure with hypercapnia, chronic obstructive pulmonary disease (COPD) with acute exacerbation,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-11-17 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to provide the prescribed diets, nutritional supplements and the appropriate portion sizes according to the approved menus for 7 of 7 residents (R2, R3, R13, R15, R18, R19 and R42) reviewed for weight loss in a sample of 46. This failure further contributes to continued harm to R3 and R18, who are currently considered severely thin and underweight. Findings include:1. R3's admission Record documents an admission date of 05/14/24 with diagnoses including: Alzheimer's disease with late onset, dementia, chronic obstructive pulmonary disease, acute and chronic respiratory failure with hypoxia, pleural effusion, abnormal posture, and body mass index 19.9 or less.R3's Minimum Data Set (MDS) dated [DATE] documents a dash for the question, should brief interview for mental status (BIMS) be conducted? and a dash for the BIMS summary score. R3's MDS section L documents none of the above were present with the boxes included B. no natural teeth or tooth…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-11-17 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to provide pain medications for pain management for 3 of 3 residents (R4, R5, and R31) reviewed for pain in the sample of 46. This failure resulted in R4 and R31 not having the medications available used to treat their pain resulting in uncontrolled pain. Findings Include:1. R4's admission Record with a print date of 10/01/25 documents R4 was admitted to the facility on [DATE] with diagnoses that includes polyneuropathy.R4's Minimum Data Set (MDS) dated [DATE] documents a Brief Interview for Mental Status (BIMS) score of 03, indicating R4 has a severe cognitive deficit.R4's current Care Plan documents a Focus area of (R4) has pain. Date Initiated: 01/22/2025. This Focus area includes the intervention of, Evaluate the effectiveness of pain interventions. Review for compliance, alleviating of symptoms, dosing schedules and resident satisfaction with results, impact on functional ability and impact on cognition. Date Initiated 01/22/2025.R4's Order Summary…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-11-17 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to 1. ensure medications were available to be administered as ordered, 2. ensure medications were administered timely, and 3. ensure medications were stored in a secure area for 6 of 6 residents (R4, R5, R19, R31, R35, and R45) reviewed for pharmacy services in the sample of 46. This failure resulted in R4 and R31 not receiving their pain medication and R4 and R31 crying with uncontrolled pain.Findings Include:1(a). R4's admission Record with a print date of 10/01/25 documents R4 was admitted to the facility on [DATE] with diagnoses that includes polyneuropathy.R4's MDS (Minimum Data Set) dated 8/29/25 documents a BIMS (Brief Interview for Mental Status) score of 03, indicating R4 has a severe cognitive deficit.R4's current Care Plan documents a Focus area of (R4) has pain. Date Initiated: 01/22/2025. This Focus area includes the intervention of, Evaluate the effectiveness of pain interventions. Review for compliance, alleviating of symptoms,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-12-05 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY A. Based on observation, interview and record review the facility failed to provide assistance in a manner to prevent falls for 2 (R5 and R10) of 6 residents reviewed for falls in a sample of 16. This failure resulted in R10 sustaining a large intracranial hematoma, left eyebrow laceration and a left periorbital hematoma and R5 sustaining a skin tear to right shin and right shoulder along with a forehead laceration requiring 4 sutures. Findings include: 1. R10's admission Record documents an admission date of 12/02/2019 with diagnoses including: acute cystitis without hematuria, unspecified Escherichia coli as the cause of diseases classified elsewhere, encephalopathy, hemiplegia affecting left non-dominant side, history of transient ischemic attack and cerebral infarction without residual deficits, osteoarthritis right shoulder, cerebral infarction, other abnormalities of gait and mobility, other lack of coordination, blepharoconjunctivitis of the left eye, third nerve palsy of left eye, history of covid-19,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2024-05-10 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to provide peritoneal dialysis treatments for 1 of 2 residents (R1) reviewed for dialysis in a sample of 7. This failure resulted in R1 presenting with a change in condition of confusion and being admitted to the hospital with lethargy and receivng hemodialysis during R1's hospital stay. Findings include: R1's admission Record documents R1's initial admission date to the facility as 03/25/24. The same document lists diagnoses for R1 including but not limited to: End Stage Renal Disease, Dependence on Renal Dialysis, Syncope and Collapse, Muscle Weakness (Generalized), Other Lack of Coordination, and Type 2 Diabetes Mellitus Without Complications. R1's current care plan, with an initiation and revision date of 4/16/24, documents a need of hemodialysis related to renal failure. There was no documentation of the need for peritoneal dialysis prior to this date upon request. R1's Minimum Data Set (MDS) dated [DATE] documents in section C, a Brief Interview for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-03-07 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to safely transport a resident in a wheelchair to prevent an accident for 1 of 3 residents (R1) reviewed for accidents in the sample of 6. This failure resulted in R1 receiving an 8 cm (centimeter) laceration over his right eye requiring 10 staples. The findings include: R1's face sheet documents R1 was admitted to the facility on [DATE] with diagnoses including neurocognitive disorder with Lewy bodies, Parkinson's Disease with dyskinesia, with fluctuations, and repeated falls. R1's Minimum Data Set (MDS) dated [DATE] documents in section C, Cognitive Patterns, a Brief Interview of Mental Status (BIMS) score of 01, indicating that R1 has severe cognitive impairment. Section GG, Functional Abilities and Goals, of the same MDS documents that R1 uses a wheelchair as a mobility device, R1 requires partial/moderate assistance (helper does less than half the effort) with sit to stand, walking 10 feet, and walking 50 feet with two turns. The same section…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2023-10-31 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a resident's wheelchair had foot rests in place when transporting a resident outside of the facility for 1 (R1) of 7 residents reviewed for accidents. This failure resulted in R1's foot dropping and pulling back under the wheelchair resulting in a closed fracture of distal end of the right tibia. This past non-compliance occurred between 10/12/23 and 10/18/23. The findings include: R1's admission record documents an admission date to the facility of 4/13/18 with diagnoses including bipolar disorder, sepsis, unspecified organism, orthostatic hypotension, unspecified osteoarthritis, unspecified site. Additional diagnoses include displaced spiral fracture of shaft of right tibia, subsequent encounter for closed fracture with routine healing dated 10/12/23. R1's MDS (Minimum Data Set) section C, dated 10/12/23, note that R1 has a BIMS (Brief Interview of Mental Status) of 12 indicating R1 has moderate cognitive impairment. The same MDS section GG…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Past Non-Compliance
  • Actual harm · G2023-05-25 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure pressure ulcers were assessed, treated, and interventions were implemented timely for 1 of 3 (R66) residents reviewed for pressure ulcers in the sample of 36. This failure resulted in R66 developing a Stage 3 Pressure Ulcer to R66's coccyx which was up to 1 week old before it was assessed and treated. Findings Include: R66's facility admission Record with a print date of 5/24/23 documents R66 was admitted to the facility on [DATE] with diagnoses of fracture of femur, cirrhosis of liver, fracture of ribs, neurocognitive disorder, diabetes, and fracture of vertebra. R66's MDS (Minimum Data Set) dated 4/23/23 documents a BIMS (Brief Interview for Mental Status) score of 02, which indicates R66 has a severe cognitive deficit. This same MDS documents R66 is dependent on staff for bed mobility and toilet use and requires extensive assistance with transfers. This same MDS documents under Section M, R66 is at risk for developing pressure…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2026-05-26 · tag F0809 — failed to serve meals on a reasonable schedule — widespread
    Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure meals were served at the scheduled times posted. This failure has the potential to affect all 62 residents residing in the facility. Findings include: R2's admission documented an admission date of 7/19/17. R2's Minimum Data Set (MDS) assessment documented a Brief Interview for Mental Status (BIMS) score of 11, indicating moderate cognitive impairment. R5's admission Record documented an admission date of 12/30/25. R5's MDS assessment dated [DATE] documented a BIMS score of 15, indicating R5 was cognitively intact. R7's admission Record documented an admission date of 11/25/25. R7's MDS assessment dated [DATE] documented a BIMS score of 14, indicating R7 was cognitively intact. On 5/20/26 at 2:47 PM, R5 and R7 stated they always eat in their room and the meals are always delivered late. R7 said breakfast was usually on time but the noontime and evening meals are sometimes 30 minutes to an hour and a half late. On 5/21/26 at 1:47…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has plan of correction
  • Potential for harm · Dcited before2026-05-26 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure timely acquisition of medication refills for 2 (R4 and R5) of 3 residents reviewed for medications in a sample of 7.Findings include:1. R4's admission Record documented an original admission date of 11/8/23 with diagnoses including early onset cerebral ataxia, anxiety disorder, and depression. R4's 4/8/26 Minimum Data Set (MDS) documented a Brief Interview for Mental Status (BIMS) score of 13, indicating R4 was cognitively intact.R4's Care Plan Report documented a revised 1/7/26 focus area of R4 has anxiety and currently takes anxiety medications with a 2/12/24 intervention of administer medication as ordered and monitor/ document for side effects and effectiveness. R4's Order Summary Report documented a 3/30/26 order for Ativan 0.5 mg 1 tablet every morning and at bedtime for anxiety.On 5/21/26 at 1:32 PM, R4 said a couple weeks ago the facility ran out of her Ativan and did not tell R4. R4 said she had experienced withdrawal…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has plan of correction
  • Potential for harm · Fcited before2026-04-30 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to maintain effective sanitizer levels to sanitize food contact surfaces and failed to maintain kitchen equipment in a safe and sanitary condition. This failure has the potential to affect all 64 residents residing in the facility.Findings include:On 4/29/26 at 9:53 AM during a walk-through of the kitchen, the garbage disposal had chunks of food and clotted milk floating in it with a large amount of water running into the floor from around the seals of the garbage disposal under the sink. Water was pooling in the floor and running into the floor drain. A strong odor of rotting food was noted around the garbage disposal. The sprayer above the garbage disposal had hard water buildup in the center of the nozzle causing water to spray outwards onto the wall, floor, and surrounding area. The pipes to the ice machine in the kitchen beside the walk in cooler was leaking water down the wall and pooling in the floor. The Heating, Ventilation, and Air Conditioning (HVAC) unit in the kitchen had a large amount of brownish…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-04-03 · tag F0725 — failed to have enough nursing staff — pattern
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to provide enough staff to perform Activities of Daily Living (ADL) care for dependent residents for 2 (R9 and R14) of 3 residents reviewed for ADL care in a sample of 14. This failure has the potential to affect all 13 residents residing on the 100 hall.Findings include:1. R9's 1/14/26 Minimum Data Set (MDS) documented a Brief Interview for Mental Status (BIMS) score of 15, indicating R9 was cognitively intact.R9's Care Plan Report documented a revised 6/8/22 focus area documenting in part .(R9) has an ADL self care performance deficit activity intolerance, hemiplegia. with a revised 6/1/22 intervention documenting in part . bathing: this resident requires 1 staff participation with bathing. and a revised 2/27/24 intervention documenting in part . Transfer: the resident requires 2 staff participation with transfers.On 3/17/26 at 10:59 AM, V19 (Certified Nursing Assistant/ CNA) said she had worked the hall R9 resided by herself within the week prior to this interview. V19 said if a staff member is working the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-04-03 · tag F0759 — failed to keep medication error rate low — pattern
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to administer medications within the ordered times and had a medication error rate of 96.8% medication error rate for 4 (R5, R11, R12, and R13) of 8 residents reviewed for medication administration.Findings include:On 3/13/26 at 10:51 AM, V4 (Registered Nurse/ RN) said she was still passing the 8:00 AM medications. V4 said she never had her medications administered on time. V4 said there was no limit on how many residents a nurse could have and it was not realistic to get all the medications passed.1. R11's admission Record documented an admission date of 3/4/22 with diagnoses including major depressive disorder, schizophrenia, and epilepsy.On 3/13/26 at 11:21 AM, V4 was observed administering R11's lamotrigine 25 mg 1 tablet, levetiracetam 500 mg/ 5ml 5ml oral liquid, risperidone 0.25 mg 1 tablet, sennosides- docusate 8.6 - 50 mg 1 tablet, and topiramate 25 mg 1 tablet.R11's March 2026 Medication Administration Record documented the following medication orders with the start date proceeding: 2/11/26 lamotrigine…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-03 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to provide Activities of Daily Living (ADL) care for dependent residents for 1 (R9) of 3 residents reviewed for ADL care for dependent residents in a sample of 14.Findings include:R9's admission Record documented an admission date of 1/26/20 with diagnoses including: insomnia, adult failure to thrive, and type 2 diabetes mellitus with diabetic polyneuropathy.R9's 1/14/26 Minimum Data Set (MDS) documented a Brief Interview for Mental Status (BIMS) score of 15, indicating R9 was cognitively intact.R9's Care Plan Report documented a revised 6/8/22 focus area documenting in part .(R9) has an ADL self care performance deficit activity intolerance, hemiplegia. with a revised 6/1/22 intervention documenting in part . bathing: ther resident requires 1 staff participation with bathing. and a revised 2/27/24 intervention documenting in part . Transfer: the resident requires 2 staff participation with transfers.On 3/17/26 at 11:29 AM, V19 (Certified Nursing Assistant/ CNA) said resident shower sheets are prefilled out with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-03 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to follow accepted standards of practice in maintaining infection control while providing incontinence care to 1 (R5) of 3 residents reviewed for Activities of Daily Living (ADL) in a sample of 14.Findings include:R5's admission Record documented at admission date of 7/21/24 with diagnose including need for assistance with personal care, reduced mobility, and cognitive communication deficit.R5's 2/21/26 Minimum Data Set (MDS) section H documented R5 was always incontinent of bowel and bladder and section GG documented R5 required substatntial/ maximal assistance with toileting hygiene.On 3/20/26 at 3:48 PM, the surveyor entered R5's room and observed V11 (Assistant Director of Nursing) and V18 (Certified Nursing Assistant) to have R5's pants down around his knees with R5's incontinence brief wet with urine. Using her gloved hands, V18 took R5's pants off and threw them onto the floor. V11 and V18 removed R5's urine soiled incontinence brief and V18 threw it on the floor. V18 picked up a wet washcloth draped it…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2026-03-05 · tag F0725 — failed to have enough nursing staff — widespread
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, observation, and record review the facility failed to provide enough staff to meet the needs of the residents timely. This failure has the potential to affect all 62 residents residing at the facility.Findings include:The facility Assignment location list dated 02/27/26 documents 62 residents residing at the facility.On 02/27/26 at 9:04 PM, R1 was sitting at the nurses' station in her wheeled recliner asleep with her head leaning against the wall.On 02/27/26 at 9:15 PM, V5 (Licensed Practical Nurse) was passing medications. V5 was the only staff member visualized on the 100 and 200 hall.On 02/27/26 at 9:15 PM, V5 stopped her medication pass and responded to a resident that was yelling out then went back to her med (medication) cart and attempted to start med pass again when another call light went off. V5 stopped med pass to attend to the call light again. After attending to that call light she started med pass again.On 02/27/26 at 9:17 PM another call light was activated, V5 finished giving the medication she was working on to a resident and went and checked the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-03-05 · tag F0807 — failed to offer suitable drinks — pattern
    Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, observation, and record review the facility failed to provide drinks with meals for 4 (R1, R2, R3, and R4) of four residents reviewed for hydration in a sample of 8.Findings include:On 03/01/26 at 5:28 PM during the evening meal, R1 was seated in the dining room at a table with her food in front of her and did not have a drink in front of her.On 03/01/26 at 5:28 PM during the evening meal, R2 was seated in the dining room at a table with her food in front of her with approximately one third of her food eaten with no drink in front of her.On 03/01/26 at 5:28 PM during the evening meal, R3 was seated in the dining room at a table with her food in front of her with approximately one third of her food eaten with no drink in front of her.On 03/01/26 at 5:28 PM during the evening meal, R4 was seated in the dining room at a table with his food in front of him with approximately three quarters of his food eaten and no drink in front of him. On 03/01/26 at 5:44 PM R1, R2, R3, and R4 still did not have drinks in front of them and they still had food in front of them and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-05 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation, and record review the facility failed to update and implement interventions to care plans for one (R1) of three residents reviewed for care plans in a sample of 8.Findings include:R1's admission record documents an admission date of 05/14/24 with diagnoses including: Alzheimer's disease with late onset, dementia, chronic obstructive pulmonary disease, acute and chronic respiratory failure with hypoxia, pleural effusion, abnormal posture, and body mass index 19.9 or less. R1's minimum data set (MDS) dated [DATE] documents R1 is severely impaired in making decisions regarding tasks of daily life.R1's care plan documents: R1 has impaired cognitive function/dementia or impaired thought processes Alzheimer's, Dementia. Date initiated 5/14/24. R1 has a behavior problem with agitation, she often rejects care and becomes physically/verbally aggressive with staff, physically and verbally aggressive during cares. Date initiated 5/21/24. Interventions listed of: behavior #2: agitation:…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
Show the remaining 32 citations
  • Potential for harm · Dcited before2025-12-02 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation and record review the facility failed to provide and implement preventative measures and interventions for one (R3) on one resident reviewed for falls in a sample of three. Findings include:R3's admission record documents an admission date of 12/18/24 with diagnoses including: other cirrhosis of the liver, hepatic encephalopathy, chronic diastolic heart failure, Alzheimer's disease with early onset, type 2 diabetes mellitus, presence of left artificial knee joint, encounter for other orthopedic aftercare, repeated falls, disorders of lung, dementia, acute kidney failure, thrombocytopenia, obesity, hyperlipidemia, atherosclerotic heart disease of native coronary artery, acute on chronic systolic heart failure, nonalcoholic steatohepatitis, gout, osteoarthritis, muscle weakness, obstructive and reflux uropathy, disorder of kidney and ureter, abrasion of right upper arm, contusion of right knee, and reduced mobility.R3's minimum data set (MDS) dated [DATE] documents a BIMS (brief…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-11-17 · tag F0725 — failed to have enough nursing staff — widespread
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure sufficient staff were available to meet the needs of residents in a timely manner. This has the potential to affect all 74 residents residing at the facility.Findings Include:1. R4's admission Record with a print date of [DATE] documents an admission date of [DATE] and included diagnoses of pressure ulcer, acute kidney failure, dementia, osteoporosis, chronic kidney disease, hypertension, glaucoma, muscle weakness, and reduced mobility. R4's Minimum Data Set (MDS) dated [DATE] documented a Brief Interview for Mental Status (BIMS) score of 03, indicating R4 has severe cognitive impairment. This same MDS documented R4 is dependent on staff for toileting hygiene and requires substantial/maximal assistance for transfers. R4's current Care Plan documents a Focus area of (R4) has bladder incontinence with a date initiated of [DATE]. Corresponding interventions initiated on [DATE] included Brief Use: the resident uses disposable briefs; Encourage…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-11-17 · tag F0801 — widespread
    Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, observation, and record review the facility failed to ensure the facility employed certified dietary staff in the kitchen. This failure has the ability to affect all 74 residents residing at the facility.Findings include: On 09/29/25 at 11:03 AM, V5 (Cook) stated they do not currently have a Dietary Manager. V5 stated, she does not have her food manager certification, and that no one in the kitchen currently does. V5 stated, she has been back for a couple days now, she worked at the facility a while ago.On 09/29/25 at 11:33 AM, V1 (Administrator) stated, there is currently no one in the kitchen that has their food manager certification. V1 stated, they do not currently have a Dietary Manager, the previous one (V4) walked out approximately a couple weeks ago. V1 stated they did not get any of the current staff certified within that time frame. V1 stated, they have someone from the dining services they use doing the ordering and menu but they are not at the facility daily.On 09/29/25 at 11:03 AM there were no certified dietary staff at the facility or working in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-11-17 · tag F0802 — failed to prepare enough nourishing food — widespread
    Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide sufficient and competent dietary staff to carry out the functions of the food and nutrition service. This failure has the potential to affect all 74 residents residing at the facility. Findings include:An undated facility policy titled, Dining Service Meal Times documents: breakfast at 7:00 AM, Lunch at 12:00 noon (PM), and supper at 5:00 PM.On 09/30/25 at 7:15 AM kitchen staff called out that the cart for the 400 hall was ready for pick up. At 7:37 AM kitchen staff called for the 300 hall was ready for pick up, at 7:43 AM the 300 hall food trays were started to be delivered. At 7:50 AM there were no residents with food on the 100 hall, the large dining room, or the front dining room. At 7:59 AM there were still three trays left to deliver on the 300 hall. At 8:00 AM the food for the small dining room was ready to be delivered. At 8:00 AM there were still 3 trays left to deliver for the 300 hall, at 8:01 AM the trays for the 100…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-11-17 · tag F0809 — failed to serve meals on a reasonable schedule — widespread
    Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure snacks were available and meals were served within the required timeline. This failure has the potential to affect all 74 residents residing at the facility.Findings Include:The facility Resident Matrix dated 10/15/25 documents 74 residents reside at the facility. 1.R21's admission Record with a print date of 10/22/25 documents R21 was admitted to the facility on [DATE] with diagnoses that include diabetes. R21's MDS (Minimum Data Set) dated 8/14/25 documents a BIMS (Brief Interview for Mental Status) score of 09, which indicates a moderate cognitive deficit. R21's current Care Plan documents a Focus area of, .Dietary Date Initiated: 10/22/2025. This Focus area includes the intervention of, .I prefer snacks between meals. I love cheese and crackers. Date Initiated: 10/08/2024. On 10/20/25 at 12:36 PM, R21 stated she is supposed to get bedtime snacks and she is sometimes told they don't have them. 2. R31's admission Record with a print date of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-11-17 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, observation, and record review the facility failed to keep equipment functioning properly to ensure sanitation of dishware. This failure has the potential to affect all 74 resident residing at the facility.Findings include:On 09/29/25 at 11:07 AM, V6 (Dishwasher) stated, he has only worked at the facility for a few days, he worked at the facility years ago. V6 stated, he does not know where the strips to check the sanitizer in the dish machine are. V6 stated, he does not know when it was checked last. On 09/29/25 at 11:14 AM chlorine test strips to check the sanitizer in the dish machine were found, the strips did not perform any color change when utilized, indicating no sanitizer was reading on the strip.On 09/29/25 at 11:14 AM there was no liquid in the line running from the sanitizer container to the dish machine. V6 tried purging the sanitizer line to pull sanitizer from the container of sanitizer to the dish machine, and no sanitizer was observed moving in the line to the dish machine.On 09/29/25 at 11:38 AM, V6 stated, he has the dish machine sanitizer…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-11-17 · tag F0561 — failed to honor residents' choices — pattern
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to keep residents warm after showering and failed to provide nail care upon request for 6 of 7 residents (R3, R4, R6, R10, R25, R38) reviewed for self-determination in the sample of 46. Findings include:On 10/22/25 at 9:20 AM both shower rooms located on the 300 Hall were observed to contain split unit heating sources, each unit in each room has a note attached to the units stating, do not change thermostat - Administration.On 10/22/25 at 9:20 AM the temperature of the shower room on the right side of the hall was measured with an infrared thermometer gun on the 3 walls not including the wall the heating unit was located on. The temperatures measured 71.2 degrees Fahrenheit (F). The shower room on the left side of the hall was measured with an infrared thermometer gun on the 3 walls not including the wall the heating unit was located on. The temperatures measured 71.0 degrees F. Neither heating unit displayed a room temperature. On 10/22/25…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-11-17 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure incontinence care was provided timely and residents who required assistance with showering/bathing received showers for 6 (R1, R4, R5, R7, R22 and R38) of 6 residents reviewed for activities of daily living (ADL's) in the sample of 46.Findings Include:1. R1's admission Record with a print date of 10/23/25 document an admission date of 9/28/21 and included diagnoses of neurocognitive disorder with Lewy bodies, altered mental status, abnormal posture, muscle weakness, and unspecified psychosis. R1's Minimum Data Set (MDS) dated [DATE] documented a Brief Interview for Mental Status (BIMS) score of 00, indicating R1 has a severe cognitive deficit. This same MDS documents R1 is dependent on staff for toileting hygiene and requires substantial/maximal assistance for toilet transfer. R1's current Care Plan documents a Focus area of (R1) has bladder incontinence. Has dx (diagnosis) of BPH (benign prostatic hyperplasia) with a date initiated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-11-17 · tag F0803 — failed to meet residents' dietary needs — pattern
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation, and record review the facility failed to follow the facility menu for 9 (R4, R6, R7, R8, R10, R13, R15, R18, and R42) of 9 residents reviewed for dining in the sample of 46.Findings include:Facility menu: Summer menu 2025, Tuesday, week 1, breakfast, regular documents: 3 ounce western scramble, 6 ounces oatmeal, 1 each sugar, 1 each butter, 0.5 fluid ounces coffee creamer, 1 each jelly, 6 fluid ounces orange juice, 8 fluid ounces 2% milk, 6 fluid ounces coffee. (9/30/25)Facility menu: Summer menu 2025, Tuesday, week 1, breakfast, mechanical soft documents: 3 ounce western scramble, 6 ounces oatmeal, 1 each sugar, 1 each butter, 0.5 fluid ounces coffee creamer, 1 each jelly, 6 fluid ounces orange juice, 8 fluid ounces 2% milk, 6 fluid ounces coffee. (9/30/25)Facility menu: Summer menu 2025, Tuesday, week 1, lunch, general/mechanical soft documents: 2 each corn tortillas, 3 ounces ground taco chicken filling, 2 fluid ounces salsa fresh, 4 ounces Spanish rice, 4 ounces refried…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-11-17 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation, and record review the facility failed to provide food that was palatable and at an appetizing temperature for 12 (R4, R5, R6, R7, R8, R9, R10, R11, R12, R14, R15, R25) of 12 residents reviewed for food service in a sample of 46.Findings include:On 09/29/25 at 6:50 AM, this surveyor used a digital metal stemmed thermometer used for taking temperatures for this survey, the thermometer was checked for accuracy using the ice-point method and was accurate within +/_ 2 degrees Fahrenheit. 1. On 09/29/25 at 12:50 PM, R8 who was alert and oriented, received her tray and stated the coffee was cold and the French fries were cold and she was not going to eat them and refused the food. At that time R8 asked this surveyor to take the temperature of the coffee and her French fries because she was not eating them. When temped with a metal stemmed thermometer the coffee was 93 degrees Fahrenheit and the French fries were 89 degrees Fahrenheit. On 09/30/25 at 3:50 PM, V21(Family) stated, the food…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-11-17 · tag F0806 — failed to honor food preferences — pattern
    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide preferred items, substitutions, and to follow resident's outlined food preferences for 6 (R3, R5, R6, R8, R10, and R11) of seven residents reviewed for meal preferences and substitutions in a sample of 46.Findings include:1. R6's admission Record documented an admission date of 02/06/25 and included diagnoses of acute respiratory failure with hypercapnia, chronic obstructive pulmonary disease (COPD) with acute exacerbation, heart failure, dementia, anxiety disorder, major depressive disorder, dysphagia, type 2 diabetes mellitus with diabetic nephropathy, and acute kidney failure. R6's Minimum Data Set, dated [DATE] documents a BIMS score of 15, indicating cognitively intact. On 09/29/25 at 11:43 AM, R6 stated, the facility did not have dietary staff for a while. R6 stated, the food she receives is not what is on the ticket. There are always items missing from the what the ticket says. R6 stated, they were not getting substitutions…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-11-17 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to provide needed incontinence supplies for 3 of 4 (R1, R7, R38) incontinent, dependent residents reviewed for supplies in the sample of 46.Findings include: 1.R7's admission Record dated 10/7/25 documents an admission date of 7/10/24. Same face sheet documents the following diagnosis including but not limited to muscle weakness, unsteadiness on feet, other reduced mobility.R7's care plan dated 10/7/25 documents a focus area stating R7 has bladder incontinence dated revised 9/22/25. Interventions for this focus area include but are not limited to R7 uses disposable briefs dated revised 7/10/24; check R7 every two hours and as required for incontinence; wash, rinse, and dry perineum and change clothing as needed after incontinence episodes dated 7/10/24. Another focus area from same care plan documents R7 has bowel incontinence dated revised 7/10/24. Interventions for this focus area include but are not limited to check resident every two hours and assist…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-11-17 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, and record review the facility failed to ensure allegations of abuse were reported to the Administrator/Abuse Coordinator for 1 of 3 (R6) residents reviewed for abuse in the sample of 46.Findings Include:R6's admission Record with a print date of 10/01/2025 documents R6 was admitted to the facility 2/6/25 with diagnoses that include acute respiratory failure, heart failure, chronic obstructive pulmonary disease, aortic valve stenosis, dementia, anxiety disorder, major depressive disorder, and cognitive communication deficit.R6's MDS (Minimum Data Set) dated 8/15/25 documents R6 is independent with making consistent/reasonable decisions, with no cognitive impairment documented.R6's current Care Plan was reviewed with no Focus area related to abuse and/or behaviors documented.On 10/15/25 at 10:31 PM, V59 (CNA/Certified Nursing Assistant) stated R6 reported V56 (Licensed Practical Nurse/LPN) told R6 she was ridiculous and yelled in her face. V59 stated R6 was really upset and crying when she reported it to her. V59 stated she told R6 she needed to tell V1…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-11-17 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to ensure allegations of abuse were thoroughly investigated for 1 of 3 (R6) residents reviewed for abuse in the sample of 46.Findings Include:R6's admission Record with a print date of 10/01/2025 documents R6 was admitted to the facility 2/6/25 with diagnoses that include acute respiratory failure, heart failure, chronic obstructive pulmonary disease, aortic valve stenosis, dementia, anxiety disorder, major depressive disorder, and cognitive communication deficit.R6's MDS (Minimum Data Set) dated 8/15/25 documents R6 is independent with making consistent/reasonable decisions, with no cognitive impairment documented.R6's current Care Plan was reviewed with no Focus area related to abuse and/or behaviors documented.On 10/15/25 at 10:31 PM, V59 (CNA/Certified Nursing Assistant) stated R6 reported V56 (LPN/Licensed Practical Nurse) told R6 she was ridiculous and yelled in her face. V59 stated R6 was really upset and crying when she reported it to her. V59 stated she told R6 she needed to tell V1 (Administrator) when she came to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-11-17 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure residents were free from significant medication errors for 3 of 3 residents (R5, R19, and R35) reviewed for medication administration in the sample of 46.Findings Include:1.R5's admission Record with a print date of 10/01/25 documents R5 was admitted to the facility on [DATE] with diagnoses that include cerebral infarct, heart failure, anemia, chronic obstructive pulmonary disease, adult failure to thrive, diabetes, and polyneuropathy.R5's Minimum Data Set (MDS) dated [DATE] documents R5 has a Brief Interview for Mental Status (BIMS) score of 15, indicating R5 is cognitively intact.R5's current Care Plan documents a Focus area of, (R5) has Diabetes Mellitus. (R5) is non-compliant with her diet. Date Initiated: 05/31/2022. This Focus area includes the intervention of, Diabetes medication as ordered by doctor. Monitor/document for side effects and effectiveness. Date Initiated: 05/31/2022.R5's Order Summary Report dated 10/01/2025 documents the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-11-17 · tag F0808 — failed to follow doctor-ordered diets — isolated
    Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, observation, and record review the facility failed to provide supplements as order for wound healing for one resident (R4) of one resident reviewed for supplements for wound healing in a sample of 46. Findings include: R4's admission Record documents an admission date of 7/14/21 with diagnoses including: encephalopathy, pressure ulcer of sacral region stage 4, dysphagia, metabolic encephalopathy, acute kidney failure, hypercalcemia, dementia, restless legs syndrome, polyneuropathy, diaphragmatic hernia without obstruction or gangrene, osteoarthritis, are related osteoporosis, chronic kidney disease, edema, hypertension, glaucoma, gastro-esophageal reflux disease, diverticulosis of intestine, muscle weakness, cognitive communication deficit, weakness, anorexia, reduced mobility, and unspecified severe protein calorie malnutrition.R4's Order Summary Report documents a dietary order of a regular diet with mechanical soft texture with an order date of 09/18/2025 and an order status of active and a dietary supplement order of fortified foods one time a day for wound…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-11-17 · tag F0919 — failed to provide a working call system — isolated
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to provide a functional call system in a bathroom for 1 of 1 resident (R29) reviewed for functional call lights in the sample of 46. Findings include:R29's admission Record dated 10/20/25 documents an admission date of 3/16/22. R29's face sheet documents diagnoses including but not limited to unsteadiness on feet, repeated falls, other abnormalities of gait and mobility, and generalized muscle weakness.R29's most recent care plan dated 10/20/25 documents a focus area that states R29 is at risk for falls due to deconditioning, decreased safety awareness and impulsivity dated revised 9/10/24. Interventions for this focus area include but are not limited to adjust bathroom call light length to ensure resident can use effectively dated 4/22/25; be sure the resident's call light is within reach and encourage the resident to use it for assistance dated revised 3/16/22; and educate R29 about calling for assistance, slowing down and waiting for staff…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-10 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure residents were free from abuse for two of four residents (R1 and R4) reviewed for abuse on the sample list of eleven. Findings Include:1. R1's electronic health record (EHR) documented R1 has resided at the facility since 5/3/22. R1's EHR documented R1 has diagnoses including, but not limited to cerebral infarction, major depressive disorder, muscle wasting and atrophy, difficulty in walking, and dysphagia.R1's most recent Minimum Data Set (MDS) dated [DATE] documented R1 has a brief interview for mental status (BIMS) score of 9 indicating R1 is not cognitively intact. R1's MDS also documented R1 is mostly a partial to moderate assistance for all her activities of daily living (ADLs) except a few indicating R1's weakness and difficulty walking. R1's care plan (CP) dated 7/2/25 documents R1 has impaired cognitive function due to history of a stroke. R1's CP also documents R1 has limited physical mobility. R3's admission Record printed 9/9/25…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-21 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure a resident was free from verbal and physical abuse from staff for 1 of 9 (R1) residents reviewed for abuse in the sample of 9.Findings include:R1's admission record documents an admission date of 12/07/23 with diagnoses including: Alzheimer's disease, dorsalgia, type 2 diabetes mellitus, speech and language deficits following other cerebrovascular disease, bipolar disorder, dementia, unsteadiness on feet, cognitive communication deficit, acute kidney failure, muscle weakness, difficulty in walking, and depression. R1's Minimum Data Set, dated [DATE] documents a brief interview of mental status (BIMS) of 09 indicating R1 is moderately impaired. An incident report sent to the Illinois Department of Public Health with a final reportable date of 8/19/25 documents in part, . An allegation of inappropriate staff behavior towards resident (R1) was reported to the Abuse Coordinator on 8/14/25. Employee's (V6) CNA, (V5) CNA, (V4) LPN were immediately…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-23 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure Practitioner Orders for Life-Sustaining Treatment (POLST) status reflected resident wishes as desired throughout the Electronic Health Record for 1 (R74) of 18 residents reviewed for advanced directives in the sample of 38. Findings include: R74's admission Record documented an admission date of [DATE] with diagnoses including: chronic obstructive pulmonary disease, congestive heart failure, and hypertension. R74's admission Record documented Advanced Directive DNR (Do Not Resuscitate). R74's Order Summary Report printed [DATE] documented a [DATE] order for DNR. R74's IDPH (Illinois Department of Public Health) Uniform Practitioner Order For Life-Sustaining Treatment (POLST) Form documented an X marked on the box for YES CPR: Attempt cardiopulmonary resuscitation (CPR). Utilize all indicated modalities per standard medical protocol . This form was signed by R74 and dated [DATE] and signed by the physician. On [DATE] at 1:10 PM, V1…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-23 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide therapeutic diets as ordered for 1 (R13) of 6 residents reviewed for dietary supplements in the sample of 38. Findings Include: R13's admission Record documented an admission date to the facility of 2/23/2024. Diagnoses listed include but not limited to unspecified dementia, severe with agitation, polyosteoarthritis, feeding difficulties, unspecified, dysphagia, and weakness. R13's Minimum Data Set (MDS) dated [DATE], under section C documented that R13 has a Brief Interview for Mental Status (BIMS) score of 03, indicating R13 is severely cognitively impaired. R13's Order Summary Report dated 1/17/2023 documented under Dietary-Supplements, ice cream one time a day for nutrition. R13's Plan of Care dated 5/9/2025 documented a focus area of R13 having a nutritional problem with an intervention to provide and serve diet as ordered. R13's Dietary Note dated 4/11/2025 by V7 (Registered Dietician/RD) documented .ice cream every day,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-23 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to provide urinary catheter care per current infection control standards for 1 (R57) of 3 residents reviewed for urinary tract infections in the sample of 38. Findings include: R57's admission Record documented an admission date of 3/9/24 with diagnoses including: neurocognitive disorder with Lewy bodies, Parkinson's disease with dyskinesia, and flaccid neuropathic bladder. R57's 5/13/25 Minimum Data Set (MDS) documented a Brief Interview for Mental Status (BIMS) score of 4, indicating R57 had severe cognitive impairment, and was dependent on staff for personal hygiene. R57's Order Summary Report printed 5/22/25 documented a 4/24/24 order for catheter care every shift. On 5/22/25 at 9:54 AM, V9 (Certified Nursing Assistant/ CNA) preformed hand hygiene donned gloves and a gown preparing to provide urinary catheter care for R57. V9 placed a package of wipes on the fitted sheet and pulled out 3 wipes laying them on the fitted sheet. V9 picked up a wipe and wiped R57's perineal area from front to back. V9 carried the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-23 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to maintain a clean homelike environment in rooms of 3 (R7, R5 and R6) of 8 residents reviewed for housekeeping in the sample of 8. The findings include: 1. On 10/22/24 at 10:00 am, R5 stated that they are not keeping his room clean and his trash can is always full. R5's MDS (Minimum Data Set) dated 10/14/24 note R5 has a BIMS (Brief Interview of Mental Status) of 14 which indicates R5 is cognitively intact. On 10/22/24 at 9:30am, V16 (Family member) said it is often the trash is not emptied. V16 said the trash in her husband's room had not been emptied since Friday (10/18/24). V16 said the housekeepers do not pick up or clean the rooms either. On 10/22/24 at 9:30am, the trash can inside the door of R5's room was piled full and had soda bottles stacked on top. There was no liner in the trash can. 2. On 10/18/24 at 1:00pm, R6 who was alert and oriented to person, place and time stated she does not think the housekeepers do a very good job. She asked if they were supposed to clean a room good before a resident arrives. R6 said…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-12 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to provide twice weekly showers for one of one resident (R49) reviewed for ADL (Activities of Daily Living) in the sample of 41. Findings include: R49's Face Sheet documented an admission date of 10/26/22 and listed Diagnoses including Cerebral Palsy and Diabetes Type 2. R49's 6/6/24 Minimum Data Set (MDS) documented that R49 requires partial or moderate assistance for bathing and hygiene, and has a Brief Interview for Mental Status Score of zero, indicating that R49 is never or rarely understood. R49's Care Plan dated 4/24/24 documented a problem area,(R49) has an ADL deficit related to Cerebral Palsy, with a corresponding intervention, The resident requires one staff participation (assistance) with bathing. On 7/9/24 at 1:30 pm, V12 (R49's Family Member) stated R49 is supposed to be getting a shower twice weekly. V12 stated he is not sure if this is occurring, based on the fact that sometimes R49's hair looks dirty and greasy. R49's Shower Documentation documented that R49 received only one shower on the weeks of 5/5/24,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-12 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to add interventions to prevent falls for one of two residents (R22) reviewed for falls in the sample of 41. Findings include: R22's Face Sheet documented an admission date of 11/8/23 and listed diagnoses including Alzheimer's Disease, Diabetes Type 2, and Abnormalities of Gait and Mobility. R22's Minimum Data Set (MDS) dated [DATE] documented a Brief Inventory for Mental Status Score of 10, indicating R22 has moderate deficits in cognition. The same MDS documented that R22 requires the use of a wheelchair for mobility. Review of R22's Fall Investigations documented that R22 sustained falls from self transfers on 11/12/23, 12/8/23, 12/31/23, 1/14/24, 1/28/24, 2/9/24, 2/12/24, 3/14/24, 4/4/24, 4/27/24, 5/12/24, and two falls on 5/22/24. R22's Care Plan dated 6/27/24 documented a problem area, (R22) is at risk for falls. There were no Care Plan interventions added for the 11/12/23, 12/31/23, 1/14/24, 1/28/24, and 4/4/24 falls. On 7/11/24 at 12:03 pm, R22's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-12 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide catheter care in accordance with current standards of practice for 1 of 2 residents (R24) reviewed for catheter care in the sample of 41. The findings include: R24's admission record notes she was admitted to the facility on [DATE]. The same admission record notes R24's diagnoses to include: cerebral infarction, spastic hemiplegia affecting right dominant side, dysphagia. R24's order summary report dated July 1-July 31 2024 note R24 has a foley catheter (18 fr (French)/10 cc (cubic centimeter) r/t (related to) urinary retention. The same Physician's orders also documents an order dated 6/19/24 for catheter care every shift. R24's MDS (Minimum Data Set) dated 6/26/24 documents R24 has a BIMS (Brief Interview of Mental Status) of 10 which indicates R24 has moderate cognitive impairment. Section H of the same MDS documents R24 has an indwelling catheter. R24's Care Plan notes a focus area of R24 has a catheter. Some of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-12 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to administer a residents' tube feeding accordance with physician's orders for 1 of 1 resident (R47) reviewed for tube feeing in the sample of 41. The findings include: R47's admission record documents an admission date to the facility of 7/02/2022 with diagnoses including cerebral infarction, unspecified, gastrostomy status, cognitive communication deficit, other speech and language deficits following other cerebrovascular disease, muscle weakness. R47's Minimum Data Set (MDS) dated [DATE] documents in section K0520 under nutritional approaches in section B. marks yes to a feeding tube. This same document in section K0710, swallowing/nutritional status documents under section B marks an average fluid intake per day by tube feeding of 501 cubic centimeters (CC)/day or more. R47's Care plan with a review date 6/29/2023 documented a focus area of R47's requires tube feeding with interventions listed of the resident is dependent with tube feeing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-12 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to label insulin vials and insulin pens with the date of opening for 2 of 5 (R49 and R52) residents reviewed for medication storage out of a sample of 41. Findings include: 1. R49's face sheet documented an admission date of 6/14/24 with diagnoses including: calculus of gallbladder, type 2 diabetes mellitus, epilepsy, dysphagia, anemia. R49's Order Summary Report documented a 6/16/24 order for insulin Lispro inject 8 unit subcutaneously 3 times a day and a 6/16/24 order for insulin Glargine inject 10 unit subcutaneously at bedtime. On 7/9/24 at 9:57 AM, R49's insulin Lispro and insulin Glargine was observed in the medication cart to be open and without an opening date. On 7/9/24 at 10:03 AM, V4 (Licensed Practical Nurse/ LPN) verified R49's insulin Lispro and insulin Glargine did not have opening dates. V4 said R49's insulin vials would have to be disposed of and new ones would be obtained. 2. R52's face sheet documented an admission date of 11/8/23 with diagnose including: acute kidney failure, type 2 diabetes…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-05 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation interview and record review the facility failed to ensure adequate supervision was implemented to prevent elopement for 2 of 3 (R1 and R2) residents reviewed for elopement in the sample of 7. This past non-compliance occurred between 07/23/23 until 11/10/23. Findings Include: 1. R1's admission Record with a print date of 12/04/23 documents R1 was admitted to the facility on [DATE] with diagnoses that include Alzheimer's Disease, dementia, major depressive disorder, anxiety, dizziness, and reduced mobility. R1's MDS (Minimum Data Set) dated 10/10/23 documents R1 has a severe cognitive impairment. R1's current undated Care Plan documents a Focus area of (R1) is an elopement risk/wanderer AEB (as evidenced by) due to his wandering activity and a desire to get outside. This Focus area has an initiation date of 10/18/22. The interventions documented on this same care plan for this Focus area are, Resident not allowed outside of community independently. Date Initiated: 10/12/2022, Wander Alert:…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Past Non-Compliance
  • Potential for harm · Dcited before2023-05-25 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to provide dependent residents with bathing assistance/showers for 1 of 6 residents (R21) reviewed for activities of daily living in a sample of 36. Findings include: R21's EHR (electronic health record) under face sheet tab, documents R21 was admitted to this facility on 5/11/2016 with diagnosis of COPD (Chronic Obstructive Pulmonary Disease), Vascular Dementia, Difficulty Walking, Abnormal Posture and Chronic Kidney Disease among others. Per R21's MDS (Minimum Data Set) dated 3/29/2023 under section C, R21 has a BIMS (Brief Interview for Mental Status) score of 15 out of 15 total, which indicates R21 is cognitively intact. Under section E and G of this same MDS, R21 is assessed as doesn't refuse care and needs assistance of physical help of one staff member to complete showering/baths. On 5/24/2023 at 1:00pm, R21 said she filed a grievance with the office due to not receiving her scheduled two showers per week. R21 said the facility needs more nursing staff because they are always too busy assisting other residents and do…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-05-25 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation, and record review, the facility failed to provide a resident with a history of weight loss, nutritional supplements as ordered for 1 of 10 (R17) residents reviewed for nutritional supplements in a sample 36. Findings include: R17's medical record admission Record documents admitted to the facility on [DATE] with a diagnosis of Parkinson's Disease, & Neurocognitive Disorder with Lewy Bodies. R17's Minimum Data Set (MDS) dated [DATE], Section C, documents Brief Interview for Mental Status (BIMS) score is 2, severe impairment, Section G, Functional Status documents Independent with setup help only with eating. R17's Physician Orders dated 5/25/2023, documents: Fortified Nutritional Shake with meals for nutrition with lunch and dinner with a start date of 5/04/2023, Weekly weight every day shift every Wednesday for monitoring of weight status with a start date of 3/08/2023. R17's medical record Dietician Nutrition Assessment dated 5/01/2023, documents: Annual Review: R17 is showing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • No harm found · Ccited before2025-11-17 · tag F0584 — failed to keep a safe, clean, comfortable home — widespread
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to maintain floors in a clean and sanitary manner. This has the potential to affect all 74 residents living in the facility.Findings include:The facility Resident Matrix dated 10/15/25 documents 74 residents reside at the facility.On 10/15/25 at 9:09 A.M., noted dried, dark colored spills the length of hall floors of 100 and 200 halls with a concentrated area of dark, dried spills near the nurses' station and a few clear liquid spills not yet dried on floors. There are also noted scattered bits of what appear to be torn paper, toilet paper and possibly what appears to be food particles on 100 and 200 halls. On 10/15/25 at 3:39 P.M., the same dark colored, dried spills noted on the floor of 100 and 200 halls near the nurse's station at the beginning of the hallway. The floors have not been cleaned yet. On 10/16/25 at 8:45 A.M., on 100 hall there are the same dried, dark spills of an unknown substance noted near the nurse's station that was first noted yesterday morning at 9:09 A.M.A resident grievance form dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$361,369 in federal fines across 5 penalties. 1 Medicare payment denial on record.

  • $179,545 — penalty dated 2026-04-03
  • $147,680 — penalty dated 2025-11-17
  • $10,913 — penalty dated 2024-05-10
  • $12,048 — penalty dated 2024-03-07
  • $11,183 — penalty dated 2023-10-31
  • Medicare payment denial — starting 2025-12-07 for 2 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to TUTERA SENIOR LIVING & HEALTH CARE — 25 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 52.0-1.0 vs chain
Health inspection 1 of 52.2-1.2 vs chain
Staffing 1 of 51.7-0.7 vs chain
Quality measures 1 of 53.0-2.0 vs chain
The other 24 homes this chain runs (chain average 2.0★, per CMS)
1 of 5Bethany Rehab & HccDekalb, IL 1 of 5Carlinville Rehab & HccCarlinville, IL 1 of 5Coulterville Rehab & HccCoulterville, IL 1 of 5Crystal Pines Rehab & HccCrystal Lake, IL 1 of 5Fair Oaks Rehab & HealthcareSouth Beloit, IL 1 of 5Grand Meadows Senior Living & Health CareAsbury, IA 1 of 5Hillsboro Rehab & HccHillsboro, IL 1 of 5Mattoon Rehab & HccMattoon, IL 1 of 5Moweaqua Rehab & HccMoweaqua, IL 1 of 5St Paul's Senior CommunityBelleville, IL 1 of 5Windsor Estates Of St CharlesSaint Charles, MO 2 of 5The Village At MissionPrairie Village, KS 2 of 5Westview Of Derby Rehabilitation & Health Care CenDerby, KS 3 of 5Carnegie Village Rehabilitation & Health Care CentBelton, MO 3 of 5Dixon Rehab & HccDixon, IL 3 of 5Highland Rehabilitation & Health Care CenterKansas City, MO 3 of 5Lakeland Rehab & Healthcare CenterEffingham, IL 3 of 5Meridian Rehabilitation And Health Care CenterWichita, KS 3 of 5Monterey Park Rehabilitation & Health Care CenterIndependence, MO 3 of 5NorterreLiberty, MO 3 of 5Northland Rehabilitation & Health Care CenterKansas City, MO 3 of 5Stratford Commons Rehab & Health Care CenterOverland Park, KS 3 of 5Tiffany Springs Rehabilitation & Health Care CenteKansas City, MO 5 of 5Charlton Place Rehab And Healthcare CenterDeatsville, AL

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleSince
TUTERA INVESTMENTS, LLCOrganizationDIRECT OWNERSHIP INTERESTsince 09/16/2002
JOSEPH CHARLES TUTERA 2013 FAMILY IRREVOCIABLE TRUST AGREEMENTOrganizationINDIRECT OWNERSHIP INTERESTsince 11/13/2013
MARIAN OLANDER TUTERA 2020 MRTL TROrganizationINDIRECT OWNERSHIP INTERESTsince 12/31/2020
TUTERA, JOSEPHIndividualINDIRECT OWNERSHIP INTEREST; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 09/16/2002
TUTERA, MARIANIndividualINDIRECT OWNERSHIP INTERESTsince 09/16/2002
BLOOM, RANDALLIndividualCORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 04/22/2009
BROOKS, KILEYIndividualCORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 06/20/2017
WALNUT CREEK MANAGEMENT COMPANY LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2005
BOARD, LANESHAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 05/01/2025
SMITH, LEAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 05/01/2025
FLANAGAN, MICHAELIndividualTRUSTEE OF THE SNFsince 11/13/2013
TI-METROPOLIS LLCOrganizationADP OF THE SNFsince 07/03/2003

CMS files one row per role, so the 22 rows in the source record cover these 12 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

5 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$6.6M
Net patient revenuemost recent cost report
-2.6%
Operating marginrevenue minus expenses
$1.2M
Related-party expense17% of expenses
Who pays — share of resident-days
Medicaid 63%Medicare 12%Other / private 25%

This home reported $1.2M paid to related parties — landlords or management companies under common ownership — equal to about 17% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$258per resident / day
operating cost
$7,847per month
≈ monthly operating cost
$251per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in IL

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Illinois Medicaid page.

Typical monthly cost in Illinois
$8,304/mo
Nursing home (semi-private)
$9,216/mo
Nursing home (private)
$6,219/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 145813. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-05-23, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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