Majestic Care Of Jefferson Pointe

Location & what’s nearby

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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

Therapy staffing: this home’s payroll records show 0.23 therapist hours per resident per day in 2026Q1 — more than 30% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 7% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

Staffing

How full it usually is: this home is certified for 135 beds and averages 84.5 residents a day — about 63% occupied, or roughly 50 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.56 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.32 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.43 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.93 hrs/resident/day on weekends vs 3.82 on weekdays — 23% thinner on weekends — a notable drop. RN hours go from 0.37 to 0.20 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 57% is well above the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

27 citations, most serious first. The 13 most serious are shown; the remaining 14 are one tap away and print in full.

• Immediate jeopardy · Jcited before2026-05-20 · tag F0684 — failed to provide proper treatment and quality of care — isolated
  Provide appropriate treatment and care according to orders, resident’s preferences and goals.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on observation, interview, and record review, the facility failed to ensure a resident was adequately assessed and provider orders were followed after a change in condition for 1 of 3 residents reviewed. The facility failed to ensure bowel assessments were performed and an abdominal X-ray was completed as ordered. This resulted in the facility sending the resident to the hospital with a perforated bowel (Resident C).The Immediate Jeopardy began on 5/15/26 when the facility failed to assess Resident C's change of condition and complete an order for a follow-up x-ray. The Administrator and Director of Nursing (DON) were notified of the Immediate Jeopardy on May 19, 2026, at 4:12 P.M. The immediate jeopardy was removed on 5/20/26 but noncompliance remained at the lower scope and severity of no actual harm with potential for more than minimal harm that is not immediate jeopardy.Findings include: On 5/18/26 at 9:50 A.M., Resident C was observed seated in a recliner chair with his feet elevated, in the lounge area of the secured memory care unit (MCU). His eyes were closed and…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
• Actual harm · G2026-03-23 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
  Provide enough food/fluids to maintain a resident's health.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on interview and record review, the facility failed to ensure appropriate weight management interventions were implemented, including follow-up for identified weight loss and notification of the physician regarding significant weight changes for 2 of 3 residents reviewed (Resident 11 and Resident 50). This resulted in severe unintended resident weight loss for Resident 11 and Resident 50. Findings include:1. Resident 11's record was reviewed on 3/17/2026 at 11:55 AM. Diagnoses included dehydration, urinary tract infection (UTI), acute kidney failure and severe sepsis without septic shock.A review of Resident 11's weights indicated on 2/10/26, Resident 11 weighed 110 pounds. On 2/16/2026, Resident 11 weighed 110.0 pounds. On 2/17/2926 Resident 11 weighed 103 pounds, a loss of 7 pounds and 6.3%. On 2/25/2026, Resident 11 weighed 103 pounds. On 3/2/2026, Resident 11 weighed 104 pounds. On 3/9/2026, Resident 11 weighed 102.2 pounds, an additional loss of 1.8 pounds for a total loss of 8.8 pounds or 7.26% in 1 month.The facility could provide no documentation to indicate the severe…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
• Actual harm · G2024-02-14 · tag F0760 — failed to prevent significant medication errors — isolated
  Ensure that residents are free from significant medication errors.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure residents were free from significant medication errors for 2 of 4 residents reviewed for medication errors. The deficient practice resulted in Resident B experiencing altered mental status that required emergent treatment at the facility for opioid overdose and hospitalization for chest pain. The deficient practice resulted in Resident C experiencing altered mental status with lethargy that required hospitalization. (Resident B, Resident C). 1. An Indiana Department of Health (IDOH) facility-reported incident report was provided by the Administrator on 2/13/24 at 1:00 P.M. The report indicated Resident B had returned from the pain management clinic on 1/19/24 with a new medication order for Suboxone 2.0-0.5 milligram one tablet SL every eight hours for pain. The report indicated the Assistant Director of Nursing (ADON) entered the new order into the electronic medication administration record (EMAR). The report indicated the correct amount of…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Pharmacy Service Deficiencies · Past Non-Compliance
• Potential for harm · Ecited before2026-03-23 · tag F0602 — failed to protect residents from theft of their belongings — pattern
  Protect each resident from the wrongful use of the resident's belongings or money.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on interview and record review the facility failed to ensure resident pain medication was secured to prevent misappropriation for 4 of 16 residents reviewed. (Resident 2, Resident 53, Resident 64, and Resident 92)Findings include: 1) Resident 2's record review began on 3/20/26 at 10:06am. Resident 2's diagnosis included necrotizing fasciitis, end stage renal disease, and heart disease. Resident 2's physician order, dated 2/25/26, indicated to give oxycodone 10mg one tablet every 6 hours for pain management. A review of Resident 2's March Medication Administration Record (MAR) compared with his controlled count sheet determined the following dates and times Oxycodone 10mg tabs were taken from Resident 2's controlled substance supply and not documented on the MAR or progress notes as administered to Resident 2:3/2/26 at 7:30 (am or pm was not specified)3/3/26 at 8:10 (am or pm was not specified)3/4/26 at 8:30 (am or pm was not specified)3/6/26 at 7:35 (am or pm was not specified)3/7/26 at 8:15 (am or pm was not specified)3/7/26 at 11:27 (am or pm was not specified)3/8/26 at 8:35…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
• Potential for harm · E2026-03-23 · tag F0697 — failed to manage pain — pattern
  Provide safe, appropriate pain management for a resident who requires such services.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to provide nonpharmacological interventions to 4 of 4 residents reviewed. (Resident 1, Resident 2, Resident 64, and Resident 92)Findings include: 1) In an interview, on [DATE] at 9:59 AM, Resident 1 indicated the facility only provided medication for pain management. Resident 1 indicated knowledge massages could be helpful from use in physical therapy. Resident denied any massages, ice, or other non-pharmacological interventions were given prior to as needed pain medication administration. Resident 1's record was reviewed [DATE] at 9:16 AM. Diagnosis included heart disease, lung disease, and depression. Resident 1's physician order, dated [DATE], indicated to give oxycodone-Acetaminophen 5-325mg 1 tablet by mouth every 4 hours as needed for pain. Resident 1's [DATE] Medication Administration Record (MAR) indicated he received the pain medication without any documentation of non-pharmacological interventions in the MAR as follows:[DATE] at 7:11pm[DATE] at…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
• Potential for harm · D2026-03-23 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
  Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on interview and record review, the facility failed to ensure a neurological evaluation was completed after a blow to the eye for 1 of 3 residents reviewed. (Resident 55)Findings Include:A progress note, dated 3/10/2026 at 10:19 PM, indicated Resident 55 was sitting on their bed. The progress note indicated Resident 55 stated another resident hit him near his eye and upon assessment, Resident 55 was noted to have bruising to their left eye and a scratch under his right eye.A progress note dated 3/11/2026 at 5:18 PM, indicated the Interdisciplinary Team (IDT) met to review the incident on 3/10/2026 around 10 PM. The progress note indicated Resident 55 was in his room sitting on his bed when a nurse was called to the unit, as another resident had made contact with Resident 55 in the face.A 15-minute check on 3/13/2026 at 10:50 AM indicated Resident 55 was resting in bed with left eye bruising/swelling.A 15-minute charting on 3/15/2026 at 11:50 AM indicated Resident 55's bruising continued to heal.A 15-minute charting on 3/16/2026 at 1:02 PM indicated Resident 55's bruising…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
• Potential for harm · Dcited before2026-03-23 · tag F0755 — failed to provide safe pharmacy services — isolated
  Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview the facility failed to destroy a deceased resident's controlled substance in a timely manner for 1 of 1 resident reviewed. (Resident 92)Findings include: Resident 92's record review began on [DATE] at 2:10 PM. Diagnosis included end stage renal disease, diabetes, and heart disease.Progress notes confirmed Resident 92's respiration had ceased on [DATE] at 10:53am.Resident 92's controlled count sheet for hydromorphone (Dilaudid) 4mg tablets indicated a tablet was signed out at 1:00pm, 5:00pm, and 9:00pm on [DATE]. After Resident 92 was no longer alive. Licensed Practical Nurse (LPN)11's time card verified she did not work on [DATE]. Her initials were documented on [DATE] at the times 1:00pm, 5:00pm, and 9:00pm indicated on the controlled count sheet for hydromorphone (DIlaudid) 4mg tablets.Resident 92's controlled count sheet for hydromorphone 4mg tablets entries dated [DATE] at 1:00pm, 5:00pm, and 9:00pm were not questioned until [DATE]-5 days later. These medications were…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Pharmacy Service Deficiencies · Deficient, Provider has date of correction
• Potential for harm · D2026-02-05 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
  Provide appropriate pressure ulcer care and prevent new ulcers from developing.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on interview and record review, the facility failed to ensure physician orders for wound treatment were completed for 1 of 2 residents reviewed with pressure ulcers (Resident E). Findings include:On 2/4/26 at 11:36 A.M., Resident E's record was reviewed. Diagnoses included schizophrenia, dementia, anxiety disorder, and hip fracture.A significant change Minimum Data Set (MDS) assessment, dated 1/6/26, indicated a Brief Interview Mental Status (BIMS) of 9 indicating Resident E had moderately impaired cognition with delusions. She had 1 unstageable pressure ulcer and 2 unstageable pressure injuries.A care plan, dated 1/16/26, indicated Resident E had been re-admitted to the facility with an unstageable pressure ulcer to her sacrum/coccyx. Interventions included providing wound treatment as ordered.A physician order, dated 1/14/26, indicated to administer Dakins (1/4 strength) External Solution 0.125% (Sodium Hypochlorite)- Apply to coccyx every shift. Cleanse coccyx with Dakins dampened Kerlix, apply Therahoney to the sacrum and cover with Mepilex dressing.A Medication…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
• Potential for harm · Dcited before2025-11-24 · tag F0602 — failed to protect residents from theft of their belongings — isolated
  Protect each resident from the wrongful use of the resident's belongings or money.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on interview and record review, the facility failed to ensure residents were free from exploitation related to personal funds for 1 of 1 resident reviewed (Resident E).Findings include:On 11/24/25 at 1:10 P.M., Resident E's record was reviewed. Diagnoses included diabetes, anxiety, and depression.A quarterly Minimum Data Set (MDS) assessment, dated 10/21/25, indicated Resident E was cognitively intact and able to make decisions.A Report of Concern, dated 10/12/25, indicated Resident E reported, Certified Nurse Aide (CNA) 5 had asked him to lend her money about 1 month prior. CNA 5 indicated she was short on funds and needed the money to pay bills. Resident E loaned her 400 dollars with the agreement the CNA would pay back. Since giving her the money, CNA 5 avoided him and didn't pay back any money.An investigation of the concern indicated CNA 5 was placed on suspension. While suspended, CNA 5 refused to take calls or be part of the investigation. An undated written note from CNA 5 to Resident E, indicated the CNA just got her paycheck, the check wouldn't cover bills due that…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
• Potential for harm · D2025-10-16 · tag F0553 — failed to let residents help plan their care — isolated
  Allow resident to participate in the development and implementation of his or her person-centered plan of care.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure opportunities to participate in the care planning process and inclusion in decisions about care and treatment for 1 of 3 residents reviewed for resident rights (Resident H). Findings include:A report, dated 10/1/25 at 10:30 a.m., alleged Resident H had been verbally and physically abused by Licensed Practical Nurse (LPN) 2. He alleged LPN 2 refused to let him have things his care plan indicated he was allowed. Resident H reported this to the Administrator and the Ombudsman. Resident H was allegedly told LPN 2 would no longer be assigned to care for him. The resident alleged he was being retaliated against for filing a police report against LPN 2 and the facility for alleged neglect. The report alleged someone from another facility, in another town, an hour from the current one, came to see the resident to assess him for possible discharge to their facility. Resident H had not requested nor given permission to be assessed by the…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Resident Rights Deficiencies · Deficient, Provider has date of correction
• Potential for harm · Dcited before2025-10-16 · tag F0609 — failed to report abuse allegations — isolated
  Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on interview and record review, the facility failed to ensure an allegation of physical abuse was reported timely for 1 of 3 residents reviewed for abuse (Resident H). Findings include:A report, dated 9/23/25 at 6:53 p.m., indicated Resident H alleged Licensed Practical Nurse (LPN) 2 struck him on his hand after the resident allegedly kicked LPN 2. A Certified Nurse Aide had been present during the incident and indicated they witnessed Resident H kick LPN 2 but hadn't seen LPN 2 strike the resident on the hand. A nurse progress note, dated 9/20/25 at 10:44 p.m., indicated Resident H became upset with LPN 2 over a physician order he hadn't agreed with. The resident became verbally aggressive and allegedly kicked LPN 2 in the face. Staff left the room to allow Resident H to calm down. After staff left the room, a police officer showed up at the facility after a 911 call, placed by Resident H, who alleged LPN 2 had struck him on the hand.On 10/16/25 at 10:35 A.M., the Administrator was interviewed. He indicated he had been notified of the incident on 9/20/25 (unknown time) but…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
• Potential for harm · D2025-10-16 · tag F0610 — failed to investigate and act on abuse reports — isolated
  Respond appropriately to all alleged violations.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on observation, interview and record review, the facility failed to thoroughly investigate an allegation of abuse and ensure measures were in place to prevent further abuse while the investigation was in process for 1 of 3 residents reviewed for abuse (Resident H).Findings include:A report, dated 10/1/25 at 10:30 a.m., alleged Resident H had been verbally and physically abused by Licensed Practical Nurse (LPN) 2. He alleged LPN 2 refused to let him have things his care plan indicated he was allowed and alleged she had smacked his hand. LPN 2 continued to work with him and on his unit despite his request to have her removed from his care. Resident H alleged LPN 2 was retaliating against him due to a police report he had filed against her. The alleged retaliation included delays in his call light being answered after being soiled, refusals to provide him with alcohol allowed per his care plan, and being hung up on by LPN 2 when trying to reach staff by phone, to answer his call light. On 10/14/25 at 2:00 P.M., Resident H was observed in his room. He lay in bed and had several…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
• Potential for harm · F2025-04-10 · tag F0732 — widespread
  Post nurse staffing information every day.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on observation, and interview, the facility failed to ensure the daily report of nursing staff directly responsible for resident care was accurately posted. This had the potential to effect 74 of 74 residents. Findings include: During an observation, on 4/6/25 at 9:01 AM, next to the front desk on the wall, visible to all. There was a plastic slot with several daily staffing postings inside. The date of the visible sheet was 4/3/25. The daily posting behind was dated for 4/2/25. The third one was dated 3/28/25. The last one was dated 3/6/25. There were several staff members observed to pass by the daily postings. In an interview, on 4/6/25 at 9:15 AM, the Maintenance Director indicated, he was not sure who was supposed to change the daily posts, he thought it might be the receptionist changed them every day she worked. The manager on duty was Medical Records. In an interview, on 4/6/25 at 9:31 AM, Medical Records indicated the scheduler changed the daily posting every day, she was inthe building and would be asked to change the staffing posting. In an interview, on 4/6/25 at…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to MAJESTIC CARE — 22 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

About 80% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $2.7M paid to related parties — landlords or management companies under common ownership — equal to about 23% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in IN