Majestic Care Of Southport

Location & what’s nearby

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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

46.7% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 25 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

Therapy staffing: this home’s payroll records show 0.08 therapist hours per resident per day in 2026Q1 — more than 4% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 29% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

Staffing

How full it usually is: this home is certified for 122 beds and averages 83.1 residents a day — about 68% occupied, or roughly 39 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.59 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.49 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.18 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.11 hrs/resident/day on weekends vs 3.78 on weekdays — 18% thinner on weekends. RN hours go from 0.58 to 0.28 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 60% is well above the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

20 citations, most serious first. The 10 most serious are shown; the remaining 10 are one tap away and print in full.

• Potential for harm · Ecited before2025-09-26 · tag F0812 — failed to store, cook, and serve food safely — pattern
  Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on observation, interview, and record review, the facility failed to ensure food was prepared in a sanitary manner for 3 of 3 kitchen observations. Hair was not covered. (Dietary Aide 2) Finding includes: During an observation on 9/22/25 from 8:40 a.m. to 9:00 a.m., Dietary Aide 2 was observed in the kitchen's dishwashing area and food preparation area. Dietary Aide 2 was observed scooping dessert into small bowls for noon meal. Dietary Aide 2 was observed to be lacking hair coverage to the hair on her forehead measuring two inches in length. During an observation on 9/22/25 at 12:37 p.m., Dietary Aide 2 was observed placing food on plates to be served to the residents for the noon meal. Dietary Aide 2 was observed to be lacking hair coverage to the hair on her forehead measuring two inches in length. During an interview on 9/23/25 at 9:25 a.m., the Executive Director indicated that all staff in the kitchen should have all of their hair covered. During an interview on 9/24/25 at 2:58 p.m., the Executive Director indicated 79 of 83 residents received meals from the kitchen. On…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
• Potential for harm · D2025-09-26 · tag F0659 — isolated
  Provide care by qualified persons according to each resident's written plan of care.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on interview and record review, the facility failed to ensure physician prescribed daily weights were taken and recorded by qualified personnel for 1 of 1 resident reviewed for daily weights. (Resident 74)Finding includes: On 9/24/25 at 2:33 p.m., Resident 74's clinical record was reviewed. The diagnoses included, but were not limited to, end stage renal disease (ESRD), dependence on renal dialysis, and heart failure. The admission Minimum Data Set (MDS) assessment, dated 9/1/25, indicated Resident 74 was cognitively intact.Physician orders included, but were not limited to, obtain daily weights, notify MD [medical doctor] if weight gain greater than 3 pounds in a day or 5 pounds in a week. The start date was 8/27/25 and no end date was indicated.On 9/25/25 at 10:50 a.m., the Director of Nursing Services (DNS) provided a copy of Resident 74's September 2025 Medication Administration Record (MAR). A review of the document indicated that nursing personnel had initialed the document which signified Resident 74's daily weights had been obtained from September 1st through the 24th.…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
• Potential for harm · Dcited before2025-09-26 · tag F0842 — failed to keep accurate, complete medical records — isolated
  Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on record review and interview the facility failed to document treatments that were completed in the residents clinical record for 1 of 3 residents reviewed for skin issues. (Resident B) Finding includes: On 9/26/25 10:37 a.m., the clinical record for Resident B was reviewed. The diagnoses included, but were not limited to, diabetes mellitus and neuropathy. Physician orders, dated August 2025, indicated wound Care-left heel: Apply skin prep every morning and at bedtime. The Medication Administration Record lacked signatures that the treatment was completed on the following dates and times: - August 8, 2025, at bedtime. - August 9, 2025, in the morning. - August 10, 2025, at bedtime. - August 13, 2025, in the morning. - August 15, 2025, in the morning. - August 16, 2025, in the morning and at bedtime. - August 19, 2025, in the morning. During an interview on 9/26/25 at 10:00 a.m., the Director of Nursing Services indicated the treatments were completed. The treatments should have been documented in the resident's clinical record once the treatment was completed. On 9/26/25 at…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
• Potential for harm · Dcited before2025-02-26 · tag F0842 — failed to keep accurate, complete medical records — isolated
  Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on interview and record review, the facility failed to ensure a resident's transfer to the emergency department was documented in the medical record for 1 of 3 residents reviewed for documentation. (Resident B) Findings include: During an interview on 2/26/25 at 8:10 a.m., Resident B's daughter indicated, on 2/21/25 at approximately 3:00 p.m., she noticed Resident B was lethargic, so she called 911 to have Resident B sent to the emergency department. The clinical record for Resident B was reviewed on 2/26/25 at 8:20 a.m. The diagnoses included, but were not limited to, bladder cancer, asthma, and chronic atrial fibrillation. A hospital palliative care note, dated 2/23/25 at 2:19 p.m., indicated, on 2/21/25, Resident B presented to the emergency department with altered mental status and was admitted to hospital. During an interview on 2/26/25 at 9:10 a.m., the Director of Nursing indicated the nurse that was caring for Resident B, when she was transferred to the emergency department, should have documented a note in Resident B's record regarding the transfer. On 2/26/25 at…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
• Potential for harm · D2025-02-17 · tag F0600 — failed to protect residents from abuse and neglect — isolated
  Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on interview and record review, the facility failed to protect a resident's right to be free from verbal and physical abuse when a resident cursed at and spit at another resident for 1 of 3 residents reviewed for abuse. (Resident B, Resident C) Findings include: During an interview on 2/17/25 at 9:20 a.m., Resident B indicated, on 1/22/25 or 1/23/25 at approximately 6:30 p.m., Resident B was with other residents waiting to go outside to smoke. Resident C wheeled up to Resident B and called her a b and then said Resident B knew what the f* Resident C was talking about. Resident B got scared and started wheeling back to her room. Resident C wheeled after her. Resident B was afraid Resident C was going to hit her. Resident B got to her room and Resident C continued to yell and curse at her. LPN 2 came and told Resident C to go to the nursing station. Resident D and Resident E wheeled up to Resident B's room to talk to her. A little while after that, Resident B was sitting near her door talking with Resident D and Resident E when Resident C wheeled up again and called…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
• Potential for harm · Dcited before2025-02-17 · tag F0609 — failed to report abuse allegations — isolated
  Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on interview and record review, the facility failed to report an allegation of abuse to the state health department when a resident cursed at and spit at another resident for 1 of 3 residents reviewed for abuse. (Resident B, Resident C) Findings include: During an interview on 2/17/25 at 9:20 a.m., Resident B indicated, on 1/22/25 or 1/23/25 at approximately 6:30 p.m., Resident C called Resident B a b. Then Resident C spit on Resident B. The clinical record for Resident C was reviewed on 2/17/25 at 10:55 a.m. The diagnoses included, but were not limited to, schizophrenia, alcohol abuse, psychoactive substance abuse A Progress Note, dated 1/22/25 at 11:00 p.m., indicated Resident C had become agitated with Resident B. Resident C was argumentative with Resident B. Resident C was redirected to her room then Resident C came back into the hallway and started yelling at Resident B and attempted to spit on Resident B. Resident C was again redirected to her room. Director of Nursing notified. During an interview on 2/17/25 at 11:06 a.m., the Administrator indicated he received a…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
• Potential for harm · D2024-10-11 · tag F0550 — failed to protect resident dignity and rights — isolated
  Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on observation, interview, and record review, the facility failed to ensure residents were treated with dignity for 1 of 12 residents observed during the noon meal. Staff did not sit to assist residents with their meal. (Resident 60) Finding includes: During a dining observation on 10/7/24 at 12:10 p.m., Unit Manager (UM) 2 assisted Resident 60 with the noon meal while standing over Resident 60. UM 2 was not observed to be seated. During an interview on 10/7/24 at 12:48 p.m., the Director of Nursing (DON) indicated that staff should be sitting at eye level but not standing while assisting residents with meals. During an interview on 10/7/24 at 12:50 p.m., UM 2 indicated staff should be sitting at eye level when assisting residents with meals. On 10/8/24 at 8:50 a.m., Resident 60's clinical record was reviewed. The diagnosis included but was not limited to, Alzheimer's disease. A Quarterly Minimum Data Set (MDS) assessment, dated 9/18/24, indicated the resident had severe cognitive impairment and required extensive assistance with eating. On 10/7/24 at 12:56 p.m., the DON…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Resident Rights Deficiencies · Deficient, Provider has date of correction
• Potential for harm · D2024-10-11 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
  Reasonably accommodate the needs and preferences of each resident.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on observation, interview, and record review, the facility failed to provide reasonable accommodation of needs for 1 of 4 residents reviewed for environment. Call lights were not within reach. (Resident 8) Findings include: During an observation on 10/7/24 from 11:47 a.m. to 11:55 a.m., Resident 8 was observed resting in bed. Resident 8's call light was observed mounted to the wall between Resident 8's bed and the roommate's bed. The call light cord was attached to the wall mount and the other end of the cord was observed lying on the floor behind Resident 8's headboard. The call light was out of reach of Resident 8. During an interview at that time, Resident 8 indicated she was not able to find her call light. During an interview on 10/7/24 at 11:58 a.m., RN 3 indicated all call lights were to be kept within reach of the resident. During an observation on 10/8/24 from 9:13 a.m. to 9:20 a.m., Resident 8 was observed resting in bed. Resident 8's call light was observed mounted to the wall between Resident 8's bed and the roommate's bed. The call light cord was attached to the…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Resident Rights Deficiencies · Deficient, Provider has date of correction
• Potential for harm · D2024-10-11 · tag F0623 — isolated
  Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on interview and record review, the facility failed to ensure that written Notice of Transfer and Discharge was provided to the resident and the resident's representative for 1 of 6 residents reviewed for transfers and discharges. (Resident 10) Finding includes: On 10/10/24 at 9:57 a.m., Resident 10's clinical record was reviewed. The diagnoses included, but were not limited to, diabetes, COPD (Chronic Obstructive Pulmonary Disease, a lung disease that makes it difficult to breathe), heart disease, and risk for falls. Resident 10's face sheet identified a family member as the resident's representative. The clinical record's Census tab indicated Resident 10 had been transferred to the hospital emergency department on 5/23/24. A progress note, dated 5/23/24 at 2:52 p.m., indicated [Resident 10] returned from ED [Emergency Department] . The clinical record lacked documentation that the written Notice of Transfer and Discharge was provided to the resident and the resident's representative for the facility-initiated hospital transfer on 5/23/24. During an interview on 10/10/24 at…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Resident Rights Deficiencies · Deficient, Provider has date of correction
• Potential for harm · D2024-10-11 · tag F0625 — isolated
  Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure written bed hold notifications were provided to the resident and to the resident's representative for 1 of 6 residents reviewed for transfers. (Resident 10). Finding includes: On 10/10/24 at 1:15 p.m., Resident 10's clinical record was reviewed. The diagnoses included, but were not limited to, COPD (a lung disease that makes it difficult to breathe), heart failure, and type 2 diabetes. The clinical record's census tab indicated Resident 10 had been transferred to the hospital emergency department on 5/23/24. A progress note, dated 5/23/24 at 2:52 p.m., indicated [Resident 10] returned from ED [Emergency Department] . The clinical record lacked documentation that the written bed hold notification was provided to Resident 10 or to the resident's representative for the hospital transfer on 5/23/24. During an interview on 10/10/24 at 1:15 p.m., Unit Manager 2 indicated Resident 10 was transferred to the hospital emergency department on 5/23/24. The…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Resident Rights Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to MAJESTIC CARE — 22 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

About 83% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $1.7M paid to related parties — landlords or management companies under common ownership — equal to about 15% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in IN