The Healthcare Resort Of Olathe
21250 West 151st Street, Olathe, KS 66061 · For profit - Corporation · 70 certified beds · (913) 390-0444 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- it has an abuse, neglect, or exploitation citation (F0600), cited Jan 2025
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- inspectors cited 1 immediate-jeopardy problem — the most serious level
- inspectors recorded 3 serious findings as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
- a high number of inspection citations overall (58) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $37,417 in federal fines (most recent 2025-01-23)
- its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
- its independent health-inspection rating is low (1/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 3 of 5 |
| Quality measuresSelf-reported by the facility | 5 of 5 |
Worth a closer look. This home's staffing and quality-measure ratings run 4 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 5 of 5 |
| Long-stay residentspeople who live here | 4 of 5 |
| Short-stay residentsrehab / post-hospital | 5 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 2 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 11.1% | 17.9% | 15.4% | better |
| Long-stay residents who lose too much weight | 2.4% | 4.9% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.4% | 1.6% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 1.2% | 2.9% | 2.0% | better |
| Long-stay residents with depressive symptoms | 36.0% | 6.5% | 6.5% | check this† — see note marked dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.0% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 3.0% | 4.3% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 13.3% | 16.2% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 37.1% | 23.2% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 98.1% | 95.5% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 4.9% | 4.4% | 4.7% | typical |
| Long-stay residents with worsening bladder/bowel control | 31.3% | 22.6% | 21.2% | worse |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 16.8% | 18.1% | 17.1% | typical |
| Short-stay residents who newly got an antipsychotic medication | 0.3% | 1.9% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 92.2% | 73.8% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 16.0% | 22.4% | 22.6% | better |
| Short-stay residents with an outpatient ER visit | 6.5% | 11.5% | 12.0% | better |
| Long-stay hospitalizations per 1,000 resident days | 2.19 | 1.80 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 1.08 | 2.13 | 1.80 | better |
† This value is several times the typical-state benchmark. It can be real, or it can be a coding artifact in what the facility submitted. Weigh it against the inspection record above.
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
62.3% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 222 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 67.9% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 81 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 1.07 therapist hours per resident per day in 2026Q1 — more than 97% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 1% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 62.3%CMS range 55.9–67.8 | 51.5% | Oct 2022–Sep 2024 | better than U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 10.4%CMS range 7.7–13.8 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 67.9% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 80.2% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 46.9% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 23.7% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 100.0% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 2.3% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 2.3% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 8.4%CMS range 5.5–12.0 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.05 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 70 beds and averages 55.4 residents a day — about 79% occupied, or roughly 15 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.99 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.78 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.29 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.50 hrs/resident/day on weekends vs 4.18 on weekdays — 16% thinner on weekends. RN hours go from 0.90 to 0.48 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
58 citations, most serious first. The 15 most serious are shown; the remaining 43 are one tap away and print in full.
- Immediate jeopardy · Jcited before2025-01-23 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility identified a census of 59 residents. The sample included three residents. Based on observation, record review, and interviews, the facility failed to ensure Resident (R) 1 remained free from neglect. On 01/15/25 between 08:00 PM and 09:00 PM, R1 propelled himself in his wheelchair to the bathroom. He reached for the grab bar beside the toilet and the momentum of that action caused him to slip from his wheelchair and fall to the right, into the walk-in shower. R1 laid on the floor, unable to move or reach the call light beside the toilet. R1 remained on the floor until Licensed Nurse (LN) G discovered him on 01/16/25 at approximately 05:10 AM when she entered his room to empty his catheter (a flexible tube inserted through a narrow opening into a body cavity, particularly the bladder, for removing fluid) bag. R1 told LN G he hit his head and he complained of right rib pain. The facility sent R1 to the hospital for evaluation where the hospital found no acute injuries. Upon investigation, the facility…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Jcited before2024-09-17 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility identified a census of 62 residents. The sample included three residents. Based on observation, record review, and interview, the facility failed to provide adequate staff response to door alarms to prevent cognitively impaired and independently mobile Resident (R)1 from eloping from the facility. On 09/11/24 at 07:26 AM R1 pressed the release bar on the northwest emergency exit door for 15 seconds, opened the door, and exited the facility. The door alarm sounded but no staff responded, therefore, staff were unaware R1 exited the facility. R1 wheeled herself down the sidewalk of the rear parking lot. Therapy Consultant GG arrived for work around 07:32 AM and observed R1 outside near the facility dumpsters on the northwest side of the building and alerted facility staff. Staff assisted R1 back inside the facility and assessed for injuries though none were noted. The failure of facility staff to respond to the door alarms in order to ensure R1's safety and prevent cognitively impaired R1 from exiting…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Jcited before2024-08-19 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
The facility identified a census of 69 residents. The sample included three residents. Based on observation, record review, and interview, the facility failed to ensure Resident (R) 1 remained free from neglect. On 07/22/24, R1, who was cognitively intact but diabetic (individual with a chronic disease that results in too much glucose in the blood), legally blind, and had bilateral lower extremity amputations (surgical removal of a limb), wheeled himself outside around 08:00 PM without letting staff know and without his cell phone. R1 tipped over in his wheelchair and was unable to get up or contact staff for assistance. R1 laid on the ground and called out for staff to assist him though no one came to help. R1 remained outside on the ground from around 08:00 PM on 07/22/24 until early the next morning. On the morning of 07/23/24, another resident's family member observed R1 on the ground outside, alerted the staff, and the staff then went outside and assisted R1 back inside. The facility neglected to provide the standard of care and follow R1's Care Plan to check on R1 overnight…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2023-10-17 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility identified a census of 69 residents. The sample included three residents reviewed for falls. Based on observations, record review, and interviews, the facility failed to follow fall interventions to prevent a fall with major injury for Resident (R) 1. On 09/16/23, Certified Nurse Aide (CNA) M forgot to place the fall mat on the floor, next to R1's bed. R1 was subsequently found on the floor with a hematoma (collection of blood trapped in the tissues of the skin or in an organ, resulting from trauma), skin tear, and a right thumb fracture. The injuries resulting from the deficient practice also placed R1 at increased risk for pain. Findings included: - The Diagnoses tab of R1's Electronic Medical Record (EMR) documented diagnoses of encephalopathy (damage or disease that affects the brain), need for assistance with personal care, generalized muscle weakness, and dementia (progressive mental disorder characterized by failing memory, confusion) with other behavioral disturbance. The admission Minimum…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2021-12-30 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
The facility identified a census of 66 residents. The sample included 18 residents. Based on observation, interview, and record review the facility failed to monitor hot liquid temperatures and failed to properly assess and ensure resident (R)9 was able to independently handle and drink hot liquids safely, which resulted in R9 receiving second degree burns when she spilled hot tea on herself. Findings included: - The Electronic Medical Record (EMR) for R9 documented diagnoses of quadriplegia (paralysis of the arms, legs and trunk of the body below the level of an associated injury to the spinal cord), neuropathy (a condition that causes weakness, numbness, and pain from nerve damage), and myelitis (inflammation of the spinal cord causing dysfunction in motor and sensory tracts). The admission Minimum Data Set (MDS) dated 07/07/21 documented R9 had a Brief Interview for Mental Status (BIMS) score of 15, which indicated intact cognition. She required extensive assistance of one staff for activities of daily living (ADLs) The MDS documented R9 was totally dependent on assistance from…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-04-16 · tag F0851 — widespreadElectronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
What the surveyor found here — an excerpt from the official record, may be distressing
The facility reported a census of 57 residents. The sample included 15 residents. Based on record review and interviews, the facility failed to submit accurate staffing information to the federal regulatory agency through Payroll Based Journaling (PBJ - Staffing Data Report), when the facility failed to submit accurate weekend staffing hours. This placed the residents at risk for unidentified and ongoing inadequate staffing. Findings included: - The PBJ provided by CMS for Fiscal Year (FY) 2024 of the fourth quarter (07/01/24 through 09/30/24) indicated the facility was triggered for low weekend staff. The PBJ provided by CMS for Fiscal Year (FY) 2025 of the first quarter (10/01/24 through 12/31/24) indicated the facility was triggered for low weekend staff. A review of the facility's working schedule, time sheets /punches, and posted staffing hours was completed for missed weekend coverages between 07/01/24 to 09/30/24 and 10/01/24 to 12/31/24. The review revealed no missed coverage or gaps. On 04/16/24 at 01:22 PM, Administrative Nurse D stated the facility had no missed licensed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-04-16 · tag F0585 — failed to handle grievances — patternHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
What the surveyor found here — an excerpt from the official record, may be distressing
The facility identified a census of 57 residents. The sample includes 15 residents. Based on observation, record review, and interviews, the facility failed to implement a system to allow residents and/or their representatives to file grievances anonymously. This deficient practice placed the residents at risk for decreased psychosocial well-being and unresolved grievances and concerns. Findings Included: - On 04/14/25 at 7:55 AM, an inspection of the facility revealed no designated grievance drop boxes or system available in the areas accessible to the residents and visitors of the facility. On 04/15/25 at 01:30 PM, the Resident Council members reported they were not aware if the facility provided a way to complete anonymous grievances. The council reported they must take the grievance to a staff member. The Resident Council stated the staff helped the residents fill out grievances. The Resident Council stated residents could also talk to the social services person. On 04/15/25 at 02:35 PM, Activities Director Z stated there was not an anonymous grievance box. She stated the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-04-16 · tag F0679 — failed to provide activities — patternProvide activities to meet all resident's needs.
What the surveyor found here — an excerpt from the official record, may be distressing
The facility identified a census of 57 residents. The sample includes 15 residents. Based on observation, record review, and interviews, the facility failed to provide consistent weekend activities. This deficient practice placed the affected residents at risk for decreased psychosocial well-being. Findings included: - A review of the facility's Activity Calendar for February, March, and April 2025 was completed. The review revealed in February 2024 the following weekend activities were scheduled: a movie matinee, and residents' choice. Activities in March revealed the following weekend activities were scheduled: a movie matinee, and residents' choice. Activities for April on each Sunday revealed a movie matinee, residents' choice, on Saturday 04/05/25 an easter egg hunt, and on 04/12/25 a jazz concert. On 04/15/25 at 01:30 PM, Resident Council members reported activities rarely occurred on weekends. The council reported there were movie matinees upstairs on the assisted living floor. The council reported they would like activities on the weekends, with interactive groups The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-04-16 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — patternProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
- R28's Electronic Medical Record (EMR) from the Diagnosis tab documented diagnoses of edema (swelling resulting from an excessive accumulation of fluid in the body tissues), chronic kidney disease, congestive heart failure (CHF-a condition with low heart output and the body becomes congested with fluid), muscle weakness, need for assistance with personal care, and pain. The Annual Minimum Data Set (MDS) dated 06/17/24 documented a Brief Interview of Mental Status (BIMS) score of 15 which indicated intact cognition. The MDS documented R28 required partial to moderate assistance with toileting and mobility. The MDS also documented R28 required substantial to maximum assistance with bathing, lower extremity dressing, and transfers. The MDS documented R28 was at risk for the development of pressure ulcers and placed pressure-reducing devices on her bed and in her chair. The MDS documented R28 received antipsychotic (a class of medications used to treat major mental conditions that cause a break from reality) medication, anticoagulant (a class of medications used to prevent the blood…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-04-16 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
The facility reported a census of 57 residents. The facility identified two medication rooms and four medication carts. Based on observations, record reviews, and interviews, the facility failed to secure one of four medication carts. This deficient practice placed the residents at risk for unnecessary medication and administration errors. Findings Included: - On 04/14/25 at 07:26 AM, an inspection of the west wing was completed. The west wing inspection revealed an unsecured medication cart next to the oxygen storage room revealed prescribed medications, ointments, and treatment care supplies accessible without staff supervision. On 04/14/25 at 07:30 AM, Certified Medication Aide (CMA) R came around the corner from the medication storage area and secured the cart. She stated the carts were to be locked when not supervised. On 04/16/25 at 12:33 PM, Licensed Nurse (LN) G stated the medication carts and computers were to be locked while staff were away from them. On 04/16/25 at 01:03 PM, Administrative Nurse D stated staff were expected to lock the medication carts when not in use or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-04-16 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
The facility identified a census of 57 residents. The facility identified 17 residents on Enhanced Barrier Precautions (EBP - infection control interventions designed to reduce transmission of resistant organisms that employ targeted gown and glove use during high contact care). Based on record reviews, observations, and interviews, the facility failed to store Resident (R) 5, R9, and R37's respiratory equipment in a sanitary manner. The facility additionally failed to store clean linens in a sanitary manner and further failed to ensure R34's Foley catheter (a tube inserted into the bladder to drain urine into a collection bag) remained off the floor. These deficient practices placed the residents at risk for infectious diseases. Included Findings: - On 04/14/25 at 07:10 AM, a walkthrough of the facility was completed, and noted: An inspection of R5's room revealed oxygen nasal tubing wrapped around a standing oxygen canister handle. No sanitary storage was present. An inspection of R9's room revealed a nebulizer mask laid directly on a bedside table. No sanitary storage was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-16 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
The facility identified a census of 57 residents. The sample included 15 residents, with two residents reviewed for dignity. Based on observation, record review, and interviews, the facility failed to ensure staff assisted Resident (R) 26 with cutting her whiskers per her preference. This deficient practice placed R26 at risk for impaired dignity and decreased psychosocial well-being. Findings Included: - R26's Electronic Medical Record (EMR) from the Diagnosis tab documented diagnoses of lymphedema (swelling caused by accumulation of lymph), diabetes mellitus (DM - when the body cannot use glucose, not enough insulin is made, or the body cannot respond to the insulin), muscle weakness, need for assistance with personal care, hypertension (high blood pressure), anxiety (mental or emotional reaction characterized by apprehension, uncertainty, and irrational fear), edema (swelling resulting from an excessive accumulation of fluid in the body tissues), insomnia (inability to sleep), reduced mobility, dementia (a progressive mental disorder characterized by failing memory and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-16 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
The facility identified a census of 57 residents. The sample included 15 residents, with two reviewed for reasonable accommodation of needs related to assistive devices. Based on observation, record review, and interviews, the facility failed to ensure Residents (R) 37 and R42 had a way to communicate their needs due to their call lights being left out of reach. This deficient practice placed the residents at risk for preventable accidents and injuries. Findings Included: - On 04/14/25 at 07:00 AM, an inspection of R37's (a physically impaired resident unable to self-transfer) room revealed her asleep in her bed. R37's call light was on the floor to the left side of her bed. On 04/15/25 at 07:37 AM, R42 (a cognitively and physically impaired resident unable to self-transfer) slept in her bed. Her bed remained in a low position. R42's call light was pinned to a pillow placed on her recliner across from her bed. The call light was out of reach. At 07:40 AM, Administrative Nurse D entered the room, moved the call light to R42's bed, and stated staff were expected to ensure the call…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-16 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility identified a census of 57 residents. The sample included 15 residents with three reviewed for quality of care. Based on observation, record review, and interviews, the facility failed to implement a physician's order for a fluid restriction for Resident (R) 28. The facility also failed to ensure the physician's order was followed for a daily weight for R34 to monitor for congestive heart failure (CHF - a condition with low heart output and the body becomes congested with fluid). The facility failed to ensure the physician's order was followed to wrap R26's bilateral lower extremities. These deficient practices placed these residents at risk of delayed treatment and untreated illness. Findings included: - R28's Electronic Medical Record (EMR) from the Diagnosis tab documented diagnoses of edema (swelling resulting from an excessive accumulation of fluid in the body tissues), chronic kidney disease, congestive heart failure, muscle weakness, need for assistance with personal care, and pain. The Annual…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-16 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility identified a census of 57 residents. The sample included 15 residents, with five reviewed for accidents. Based on record review, interviews, and observations, the facility failed to ensure a safe care environment free from potential hazards related to following Residents (R) 50, R29, and R26's implemented fall interventions. This deficient practice placed the residents at risk for preventable falls and injuries. Findings Included: - The Medical Diagnosis section within R50's Electronic Medical Records (EMR) noted diagnoses of senile degeneration of the brain (a progressive mental disorder characterized by failing memory and confusion), anxiety disorder (mental or emotional reaction characterized by apprehension, uncertainty, and irrational fear), and overactive bladder. R50's Annual Minimum Data Set (MDS) completed 03/14/25 revealed a Brief Interview for Mental Status Score of three indicating severe cognitive impairment. The MDS noted she had no upper or lower extremity impairments. The MDS…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 43 citations
- Potential for harm · D2025-04-16 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
The facility identified a census of 57 residents. The sample included 15 residents, with two residents reviewed for catheters (a flexible tube inserted through a narrow opening into a body cavity, particularly the bladder, for removing fluid). Based on observation, record review, and interviews, the facility failed to ensure the standard of care was provided for Resident (R) 34 who had a history of urinary tract infection (UTI - an infection in any part of the urinary system) when her catheter drainage bag laid directly on the floor. This deficient practice placed R34 at risk of catheter-related complications and further UTIs. Findings included: - R34's Electronic Medical Record (EMR) from the Diagnosis tab documented diagnoses of congestive heart failure (CHF - a condition with low heart output and the body becomes congested with fluid), dementia (a progressive mental disorder characterized by failing memory and confusion), urinary tract infection (UTI - an infection in any part of the urinary system), and need for assistance with personal care. The admission Minimum Data Set (MDS)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-16 · tag F0757 — failed to avoid unnecessary drugs — isolatedEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
The facility identified a census of 57 residents. The sample included 15 residents, with five residents reviewed for unnecessary medications. Based on record review and interviews, the facility failed to ensure dosing instructions for Voltaren (topical pain reliever medication) gel for Resident (R) 28. This deficient practice placed R28 at risk for unnecessary medication use and physical complications for the affected residents. Findings included: - R28's Electronic Medical Record (EMR) from the Diagnosis tab documented diagnoses of edema (swelling resulting from an excessive accumulation of fluid in the body tissues), chronic kidney disease, congestive heart failure, muscle weakness, need for assistance with personal care, and pain. The Annual Minimum Data Set (MDS) dated 06/17/24 documented a Brief Interview of Mental Status (BIMS) score of 15 which indicated intact cognition. The MDS documented R28 required partial to moderate assistance with toileting and mobility. The MDS also documented R28 required substantial to maximum assistance with bathing, lower extremity dressing, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-16 · tag F0808 — failed to follow doctor-ordered diets — isolatedEnsure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
What the surveyor found here — an excerpt from the official record, may be distressing
The facility identified a census of 57 residents. The sample included 15 residents, with one resident reviewed for a therapeutic diet. Based on observation, record review, and interviews, the facility failed to implement a therapeutic diet as ordered by the physician order for Resident (R) 28, who had a diagnosis of congestive heart failure (CHF - a condition with low heart output and the body becomes congested with fluid). This deficient practice placed R28 at risk of adverse side effects from unnecessary medication or complications related to CHF. Findings included: - R28's Electronic Medical Record (EMR) from the Diagnosis tab documented diagnoses of edema (swelling resulting from an excessive accumulation of fluid in the body tissues), chronic kidney disease, congestive heart failure, muscle weakness, need for assistance with personal care, and pain. The Annual Minimum Data Set (MDS) dated 06/17/24 documented a Brief Interview of Mental Status (BIMS) score of 15 which indicated intact cognition. The MDS documented R28 required partial to moderate assistance with toileting and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-09-17 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
The facility identified a census of 62 residents. The sample included three residents. Based on observation, record review, and interview, the facility failed to identify an elopement for Resident (R) 1 as potential neglect and report to the State Agency (SA) as required. This placed R1 at risk for unidentified and ongoing neglect. Findings Included: - R1's Electronic Medical Record (EMR) documented diagnosis of Alzheimer's Disease (progressive mental deterioration characterized by confusion and memory failure), altered mental status, dementia (progressive mental disorder characterized by failing memory, confusion), generalized muscle weakness, repeated falls, cognitive communication deficit (an impairment in organization, sequencing, attention, memory, planning, problem-solving, and safety awareness), and a need for assistance with personal care. The Quarterly Minimum Data Set (MDS) dated 06/13/24 documented a Brief Interview for Mental Status (BIMS) score of five, which indicated severe cognitive impairment. The MDS documented R1 used a wheelchair and was independently mobile. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-21 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility identified a census of 59 residents. The sample included three residents. Based on observation, record review, and interview the facility failed to ensure Resident (R) 1 remained free from verbal abuse when staff made inappropriate statements to R1. On 05/16/24 Certified Nurse Aide (CNA) M became irritated with R1 and made disparaging remarks about the size of R1's genitals. This placed R1 at risk for impaired psychosocial well-being including humiliation and degradation. Findings included: - R1's Electronic Medical Record (EMR) from the Diagnosis tab documented diagnoses of muscle weakness, reduced mobility, need for assistance with personal care, anxiety (mental or emotional reaction characterized by apprehension, uncertainty, and irrational fear), and depression (a mood disorder that causes a persistent feeling of sadness and loss of interest). The admission Minimum Data Set (MDS) dated [DATE] documented a Brief Interview for Mental Status (BIMS) score of 15 which indicated intact cognition. R1…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-21 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility identified a census of 59 residents. The sample included three residents reviewed for abuse. Based on observation, interview, and record review, the facility failed to ensure staff identified an incident as verbal abuse and reported the incident to the Administrator immediately. This deficient practice created the risk of unidentified and ongoing abuse. Findings included: - R1's Electronic Medical Record (EMR) from the Diagnosis tab documented diagnoses of muscle weakness, reduced mobility, need for assistance with personal care, anxiety (mental or emotional reaction characterized by apprehension, uncertainty, and irrational fear), and depression (a mood disorder that causes a persistent feeling of sadness and loss of interest). The admission Minimum Data Set (MDS) dated [DATE] documented a Brief Interview for Mental Status (BIMS) score of 15 which indicated intact cognition. R1 had impairment on one side for the upper and lower extremities. R1 required supervision or touching assistance with eating…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-21 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility identified a census of 59 residents. The sample included three residents. Based on observation, record review, and interview the facility failed to ensure Resident (R) 1 received the required assistance with activities of daily living (ADL). This placed R1 at risk for skin breakdown, poor hygiene, and impaired psychosocial well-being. Findings included: - R1's Electronic Medical Record (EMR) from the Diagnosis tab documented diagnoses of muscle weakness, reduced mobility, need for assistance with personal care, anxiety (mental or emotional reaction characterized by apprehension, uncertainty, and irrational fear), and depression (a mood disorder that causes a persistent feeling of sadness and loss of interest). The admission Minimum Data Set (MDS) dated [DATE] documented a Brief Interview for Mental Status (BIMS) score of 15 which indicated intact cognition. R1 had impairment on one side for the upper and lower extremities. R1 required supervision or touching assistance with eating and oral hygiene.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-06 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
The facility identified a census of 63 residents. The sample included three residents reviewed for care medications used. Based on record review, observation, and interview, the facility failed to revise the comprehensive care plan for resident R1's use of an injectable medication for a diagnosed skin condition. This placed R1 at risk for impaired care related to uncommunicated care needs. Findings included: - R1's Electronic Medical Record (EMR) documented R1 had diagnoses of chronic kidney disease, chronic lymphedema (swelling of the leg or arm) diabetes mellitus (DM-a condition characterized by high blood sugar levels and the body's inability to metabolize sugar), and psoriasis (a chronic, sometimes painful skin disease that causes a rash with itchy, scaly patches, on the knees, elbows, trunk, and scalp). The Annual Minimum Data Set (MDS), dated 12/26/23, documented R1 had a Brief Interview for Mental Status score of 15 which indicated R1's cognition was intact. The MDS documented R1 had no mobility problems and used a wheelchair for ambulation. R1 had occasional incontinence and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-06 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
The facility identified a census of 63 residents. The sample included three residents reviewed for medications. Based on record review, observation, and interviews, the facility failed to prevent a significant medication error when Resident (R)1 did not receive a scheduled injectable medication for the treatment of psoriasis (a chronic, sometimes painful skin disease that causes a rash with itchy, scaly patches, on the knees, elbows, trunk, and scalp). On 01/21/24, after an inquiry from R1's representative, it was identified R1's quarterly injection was overdue by 40 days. This placed R1 at risk for decreased therapeutic effect of the medication and complications related to R1's skin disease. Findings included: - R1's Electronic Medical Record (EMR) documented R1 had diagnoses of chronic kidney disease, chronic lymphedema (swelling of the leg or arm) diabetes mellitus (DM-a condition characterized by high blood sugar levels and the body's inability to metabolize sugar), and psoriasis. The Annual Minimum Data Set (MDS), dated 12/26/23, documented R1 had a Brief Interview for Mental…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-10-17 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
The facility identified a census of 69 residents. One resident was reviewed for abuse. Based on observations, record review, and interviews, the facility failed to ensure Resident (R) 1 received the necessary protective oversight to prevent potential abuse and/or neglect when the facility failed to report a fracture of unknown origin as potential abuse or neglect to the State Agency (SA), within the mandated time frame. This deficient practice placed R1 at risk for unresolved and ongoing abuse, a decrease in psychosocial well-being, and further injuries. Findings included: - The Diagnoses tab of R1's Electronic Medical Record (EMR) documented diagnoses of encephalopathy (damage or disease that affects the brain), need for assistance with personal care, generalized muscle weakness, and dementia (progressive mental disorder characterized by failing memory, confusion) with other behavioral disturbance. The admission Minimum Data Set (MDS) dated 08/25/23, documented R1 had a Brief Interview for Mental Status (BIMS) score of 10 which indicated moderate cognitive impairment. R1 required…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-10-17 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
The facility identified a census of 69 residents. One resident was reviewed for abuse. Based on observations, record review, and interviews, the facility failed to ensure Resident (R) 1 received the necessary protective oversight to prevent potential abuse and/or neglect when the facility failed to investigate a fracture of unknown origin as potential abuse or neglect and send the completed investigation to the State Agency (SA) within the required timeframe. This deficient practice placed R1 at risk for unresolved and ongoing abuse, a decrease in psychosocial well-being, and further injuries. Findings included: - The Diagnoses tab of R1's Electronic Medical Record (EMR) documented diagnoses of encephalopathy (damage or disease that affects the brain), need for assistance with personal care, generalized muscle weakness, and dementia (progressive mental disorder characterized by failing memory, confusion) with other behavioral disturbance. The admission Minimum Data Set (MDS) dated 08/25/23, documented R1 had a Brief Interview for Mental Status (BIMS) score of 10 which indicated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-10-17 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
The facility identified a census of 69 residents. Three residents were reviewed for weight loss. Based on observations, record review, and interviews, the facility failed to follow recommendations from the dietitian and failed to provide consistent weight loss interventions for Resident (R) 1 who had a significant weight loss of 16.3% from 08/14/23 to 10/09/23. This deficient practice placed R1 at risk for further weight loss and physical complications. Findings included: - The Diagnoses tab of R1's Electronic Medical Record (EMR) documented diagnoses of encephalopathy (damage or disease that affects the brain), need for assistance with personal care, generalized muscle weakness, dementia (progressive mental disorder characterized by failing memory, confusion) with other behavioral disturbance, mild protein-calorie malnutrition (condition that results from lack of sufficient nutrients in the body), type 2 diabetes mellitus (DM-when the body cannot use glucose, not enough insulin made or the body cannot respond to the insulin), and dysphagia (swallowing difficulty). The admission…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2023-08-09 · tag F0585 — failed to handle grievances — widespreadHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
What the surveyor found here — an excerpt from the official record, may be distressing
The facility identified a census of 61 residents. The sample include 15 residents. Based on observation, record review, and interviews, the facility failed to implement a system to allow residents and/or their representatives to file grievances anonymously. This deficient practice placed the residents at risk for decreased psychosocial wellbeing. Findings Included: - On 08/08/23 at 11:50 AM during Resident Council, Resident (R)22 stated that he was not aware of a way to file a grievance without staff assistance/anonymously. On 08/09/23 at 11:26 AM Activity Z stated residents reported grievances to her, but she was not aware of a way that residents, or families, could file a grievance anonymously. On 08/09/23 at 02:50 PM Licensed Nurse (LN) J stated that grievance forms were in a folder at the desks/nurse's stations on each hall and residents could ask staff for the forms. She stated that she was not aware if there were boxes that residents could put the completed forms in without giving directly to a staff member. The facility's Grievances policy revised on 01/2022, documented that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-08-09 · tag F0679 — failed to provide activities — patternProvide activities to meet all resident's needs.
What the surveyor found here — an excerpt from the official record, may be distressing
The facility identified a census of 61 residents. The sample included 15 residents. Based on observation, record review, and interviews, the facility failed to provide resident-centered activities for cognitively impaired residents on weekends. This deficient practice placed eight cognitively impaired residents at risk for decreased psychosocial wellbeing. Findings Included: - The facility's Activity Calendar for June, July, and August of 2023 revealed Movie Matinee at 02:00PM on Saturdays and Independent Game Groups on Sundays. The Calendars had no staff led activities noted on the weekends. On 08/08/23 at 01:00PM, the Resident Council reported the facility did not provide staff-led activities on the weekends. The council reported residents could complete independent games and puzzles provided by the facility. The council reported staff would put a movie in the movie player for residents to watch on Saturdays to watch. The council reported the residents just had to push the play button on the player. The council reported that facility had no specific activities set up for residents…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-08-09 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
The facility identified a census of 61 residents with one kitchen. Based on observation, record review, and interviews, the facility failed to maintain sanitary dietary standards related to storage of food. This deficient practice placed the residents at risk related to food borne illnesses and food safety concerns. Findings included: - On 08/07/23 at 07:30 AM an observation in the kitchen's dry food storage room revealed two opened packages of cream soup base. The packages were undated. On 08/07/23 at 07:32 AM an observation in the kitchen's dry food storage room revealed one opened package of spaghetti noodles. The package was undated. On 08/07/23 at 07:35 AM an observation in the kitchen's walk-in refrigerator revealed one sealable plastic container of mixed fruit. The container was not labeled or dated. On 08/07/23 at 07:37 AM an observation in the kitchen's walk-in refrigerator revealed one opened roll of raw hamburger meat. The meat was in plastic packaging and wrapped in plastic wrap. The packaging/wrapping was undated. On 08/07/23 at 07:38 AM an observation in the kitchen's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-08-09 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility identified a census of 51 residents. The sample included 15 residents. Based on record review, observations, and interviews, the facility failed to maintain sanitary infection control practices related to the storage of oxygen therapy equipment, performing hand hygiene during cares, and sanitization of shared equipment. This deficient practice placed the residents at risk for complications related to infectious diseases. Findings Included: - On 08/07/23 at 09:31AM, Licensed Nurse (LN) J did not sanitize a shared blood pressure cuff before using it on different residents. On 08/07/23 at 10:44AM, R37's continuous positive airway pressure (CPAP- mask used to treat sleep disturbances) mask was on the floor in his room with the face side down touching the floor. R37 reported he was not sure why the mask was on the floor. No storage bag was in the room. On 08/07/23 at 01:26 PM, R28's CPAP mask sat out on his dresser bedside his bed with no storage bag present. On 08/08/23 at 03:33 PM Licensed Nurse (LN) G…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-09 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
The facility identified a census of 61 residents. The sample included 15 residents with one resident reviewed for dignity. Based on observation, record review, and interviews, the facility failed to ensure Resident (R) 103's window blinds/curtain that open to a street was closed during peri-care and wound treatment to coccyx area. This deficient practice placed R103 at risk for impaired dignity and decreased psychosocial well-being. Findings included: - R103's Electronic Medical Record (EMR) from the Diagnoses tab documented diagnoses of diabetes mellitus (when the body cannot use glucose, not enough insulin made or the body cannot respond to the insulin), and malnutrition (lack of proper nutrition, caused by not having enough to eat, not eating enough of the right things, or being unable to use the food that one does eat). The admission Minimum Data Set (MDS) was in progress. R103's Care Area Assessment (CAA) was in progress. R103's Baseline Care Plan dated 08/04/23 documented staff would engage in simple, structured activities that avoid overly demanding tasks. On 08/08/23 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-09 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility identified a census of 61 residents and the sample included 15 residents. Based on observation, record review, and interviews, the facility failed to ensure Resident (R)31's call light was within reach. This deficient practice placed R31 at risk for preventable accidents and injuries. Findings Included: - The electronic medical record (EMR) for R31 documented diagnoses of hemiplegia (paralysis of one side of the body) and hemiparesis (muscular weakness of one half of the body) following a cerebral infarction (stroke - sudden death of brain cells due to lack of oxygen caused by impaired blood flow to the brain by blockage or rupture of an artery to the brain) affecting right dominant side, speech and language deficits following cerebral infarction, and generalized muscle weakness. R31's Significant Change Minimum Data Set (MDS) dated [DATE] documented a staff interview which indicated the resident had short-term and long-term memory problems. R31 was extensive assistance and required two-person…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-08-09 · tag F0623 — isolatedProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility identified a census of 61 residents. The sample included 15 residents with two residents reviewed for hospitalization. Based on observation, record review, and interviews, the facility failed to provide a written notification of transfers with the required information to Resident (R)18 or to their family/durable power of attorney (DPOA- legal document that named a person to make healthcare decisions when the resident was no longer able to) in a practicable amount of time for a facility-intiated transfer. This deficient practice had the risk of miscommunication between facility and resident/family and possible missed opportunity for healthcare service for R18. Findings included: - The Diagnoses tab of R18's Electronic Medical Record (EMR) documented diagnoses of spondylosis (a condition in which there is abnormal wear on the cartilage and bones of the neck), chronic respiratory failure with hypoxia (a serious condition that makes it difficult to breathe on your own), and congestive heart failure (a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-08-09 · tag F0625 — isolatedNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility identified a census of 61 residents. The sample included 15 with two reviewed for bed holds. Based on record review, observations, and interviews, the facility failed to provide a bed hold for Resident (R)202 when hospitalized . This deficient practice placed R202 at risk of delayed care or uninformed choices. Findings Included: - The Medical Diagnosis section within R202's Electronic Medical Records (EMR) included chronic kidney disease, type two diabetes mellitus (when the body cannot use glucose, not enough insulin made or the body cannot respond to the insulin), congestive heart failure (a condition with low heart output and the body becomes congested with fluid), dementia (progressive mental disorder characterized by failing memory, confusion), and dysphagia (swallowing difficulty). A review of R202's EMR revealed she admitted on [DATE]. A review of R202's Discharge Minimum Data Set (MDS) indicated she discharged to an acute care facility on 06/14/22. R202's Care Plan initiated 06/07/23…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-08-09 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility identified a census of 61 residents. The sample included 15 residents. Based on observation, record review, and interviews, the facility failed to develop person-centered comprehensive care plan for Resident (R) 104 related to her ability to participate in activities of daily living (ADLs) and storage /use of her nebulizer (an electrically powered machine that turns liquid medication into a mist so that it can be breathed directly into the lungs through a face mask or mouthpiece) mouthpiece. This deficient practice placed R104 at risk of lack of care related to ADL's, possible injuries, skin breakdown, uncommunicated needs, or possible further respiratory infections. Findings included: - R104's Electronic Medical Record (EMR) from the Diagnoses tab documented diagnoses of dementia (progressive mental disorder characterized by failing memory, confusion), Parkinson's disease (slowly progressive neurologic disorder characterized by resting tremor, rolling of the fingers, masklike faces, shuffling gait,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-09 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility identified a census of 61 residents. The sample included 15 residents with 15 reviewed for care plan revisions. Based on observations, interviews, and record reviews, the facility failed to revise Resident (R)27's care plan to reflect her timed toileting schedule. This deficient practice placed R27 at risk for complications related to uncommunicated care needs. Finding Included: -The Medical Diagnosis section within R27's Electronic Medical Records (EMR) included diagnoses of reduced mobility, need with help for personal cares, anxiety disorder (mental or emotional reaction characterized by apprehension, uncertainty and irrational fear), insomnia (difficulty sleeping), type two diabetes mellitus (when the body cannot use glucose, not enough insulin made or the body cannot respond to the insulin), chronic kidney disease, osteoarthritis (degenerative changes to one or many joints characterized by swelling and pain), muscle weakness, and dementia (progressive mental disorder characterized by failing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-09 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY - R104's Electronic Medical Record (EMR) from the Diagnoses tab documented diagnoses of dementia (progressive mental disorder characterized by failing memory, confusion), Parkinson's disease (slowly progressive neurologic disorder characterized by resting tremor, rolling of the fingers, masklike faces, shuffling gait, muscle rigidity and weakness), pneumonia (inflammation of the lungs), muscle weakness, and need for care with personal care. The admission Minimum Data Set (MDS) dated [DATE] documented cognition was not assessed. The MDS documented that R104 was dependent on two staff members assistance for activities of daily living (ADLs). The MDS documented the activity of bathing had occurred during the look back period for R104. R104's Communication Care Area Assessment (CAA) dated 08/02/23 documented the resident was at risk for a problem of potential for miscommunication of safety cues and instructions during therapy sessions, which may impede progress in ADL, related to her communication deficit. R104's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-09 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility identified a census of 61 residents. The sample included 15 residents with three residents reviewed for pressure ulcer/injury (localized injury to the skin and/or underlying tissue usually over a bony prominence, because of pressure, or pressure in combination with shear and/or friction). Based on observation, record review, and interviews, the facility failed to ensure pressure reducing measures were placed on Resident (R) 104's bilateral lower extremities to prevent pressure ulcers. The facility also failed to ensure R103's pressure reducing boots on when in bed and to ensure staff implemented appropriate infection control practices during wound care, who was on an antibiotic (medication used to treat bacterial infections). This placed these residents at increased risk for pressure ulcer development and worsening of current wounds. Findings included: - R104's Electronic Medical Record (EMR) from the Diagnoses tab documented diagnoses of dementia (progressive mental disorder characterized by…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-09 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility identified a census of 61 residents. The sample included 15 residents with five reviewed for accidents/falls. Based on observations, interviews, and record reviews, the facility failed to identify causative factors and implement fall interventions related to Resident (R)27's non-injury fall. This deficient practice placed R27 at risk for further falls and injuries. Finding Included: - The Medical Diagnosis section within R27's Electronic Medical Records (EMR) included diagnoses of reduced mobility, need with help for personal cares, anxiety disorder (mental or emotional reaction characterized by apprehension, uncertainty and irrational fear), insomnia (difficulty sleeping), type two diabetes mellitus (when the body cannot use glucose, not enough insulin made or the body cannot respond to the insulin), chronic kidney disease, osteoarthritis (degenerative changes to one or many joints characterized by swelling and pain), muscle weakness, and dementia (progressive mental disorder characterized by…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-09 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility identified a census of 61 residents. The sample included 15 residents with five residents reviewed for respiratory care. Based on observation, record review, and interviews, the facility failed to store Resident (R) 104's nebulizer (an electrically powered machine that turns liquid medication into a mist so that it can be breathed directly into the lungs through a face mask or mouthpiece) mouthpiece in a sanitary manner. This deficient practice placed R104, who was being treated for pneumonia (inflammation of the lungs), at increased risk to develop other respiratory infections or delay of recovery. Findings included: - R104's Electronic Medical Record (EMR) from the Diagnoses tab documented diagnoses of dementia (progressive mental disorder characterized by failing memory, confusion), Parkinson's disease (slowly progressive neurologic disorder characterized by resting tremor, rolling of the fingers, masklike faces, shuffling gait, muscle rigidity and weakness), pneumonia, muscle weakness, and need…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-09 · tag F0756 — failed to review each resident's drug regimen — isolatedEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
The facility identified a census of 61 residents. The sample included 15 residents with five sampled for unnecessary medications. Based on observation, record review and interview, the facility failed to ensure the Consultant Pharmacist (CP) identified and reported Resident (R)16's Zyprexa (anti-psychotic -class of medications used to treat psychosis and other mental emotional conditions) medication had an appropriate indication for use, or the required physician documentation. This deficient practice placed R16 at risk of unnecessary psychotropic (alters mood or thought) medication administration and possible adverse side effects. Findings included: - The Diagnoses tab of R16's Electronic Medical Record (EMR) documented diagnoses of Alzheimer's disease (progressive mental deterioration characterized by confusion and memory failure), anxiety disorder (mental health disorder characterized by feelings of worry, anxiety, or fear that are strong enough to interfere with one's daily activities), and major depressive disorder (abnormal emotional state characterized by exaggerated feelings…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-09 · tag F0757 — failed to avoid unnecessary drugs — isolatedEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
The facility identified a census of 61 residents. The sample included 15 residents with five reviewed for unnecessary medications. Based on observations, record review, and interviews, the facility failed to ensure ordered parameters were followed for Resident (R) 11's antihypertensive medications (medications used to treat high blood pressure). This deficient practice had the risk for physical complications and unnecessary medication usage. Findings included: - The Diagnoses tab of R38's Electronic Medical Record (EMR) documented diagnoses of hypertension (high blood pressure), heart failure, atrial fibrillation (rapid, irregular heartbeat) and a cardiac pacemaker (implanted device to regulate the beating of the heart). The Quarterly Review Minimum Data Set (MDS) dated 06/02/2023, documented R11 had a Brief Interview for Mental Status (BIMS) score of 15 which indicated intact cognition. R11 required supervision of one staff member for locomotion, dressing, eating and personal hygiene. R11 required limited assistance of one staff member for toileting, bed mobility and transfers. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-08-09 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
The facility identified a census of 61 residents. The sample included 15 residents with five sampled for unnecessary medications. Based on observation, record review and interview, the facility failed to ensure Resident (R)16's Zyprexa (antipsychotic -a class of medications used to treat psychosis and other mental emotional conditions) medication had an appropriate indication for use, or the required physician documentation. This deficient practice placed R16 at risk of unnecessary psychotropic (alters mood or thought) medication administration and possible adverse side effects. Findings included: - The Diagnoses tab of R16's Electronic Medical Record (EMR) documented diagnoses of Alzheimer's disease (progressive mental deterioration characterized by confusion and memory failure), anxiety disorder (mental health disorder characterized by feelings of worry, anxiety, or fear that are strong enough to interfere with one's daily activities), and major depressive disorder (abnormal emotional state characterized by exaggerated feelings of sadness, worthlessness, emptiness and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-09 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility identified a census of 61 residents. The sample included 15 residents. Based on observation, record review, and interviews, the facility failed to ensure Resident (R) 104 was free from medication errors when twelve medications were crushed and mixed together then administered via percutaneous endoscope gastrostomy (PEG-a tube inserted through the wall of the abdomen directly into the stomach) without a physician order. This deficient practice placed R104 at risk for increased complications and adverse side effects related medication interaction. Findings included: - R104's Electronic Medical Record (EMR) from the Diagnoses tab documented diagnoses of dementia (progressive mental disorder characterized by failing memory, confusion), Parkinson's disease (slowly progressive neurologic disorder characterized by resting tremor, rolling of the fingers, masklike faces, shuffling gait, muscle rigidity and weakness), pneumonia (inflammation of the lungs), muscle weakness, and need for care with personal…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-09 · tag F0849 — isolatedArrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
What the surveyor found here — an excerpt from the official record, may be distressing
The facility identified a census of 61 residents. The sample included 15 residents with two residents reviewed for hospice and end of life care. Based on observation, record review, and interviews, the facility failed to collaborate with hospice to determine and direct the services, medication, and equipment provided to Resident (R)34 by hospice services. This deficient practice created a risk for missed opportunities for services and delayed treatment. Findings included: - The Diagnoses tab of R34's Electronic Medical Record (EMR) documented diagnoses of dementia (progressive mental disorder characterized by failing memory, confusion), anxiety disorder (a mental health disorder characterized by feelings of worry, anxiety, or fear that are strong enough to interfere with one's daily), depression (abnormal emotional state characterized by exaggerated feelings of sadness, worthlessness and emptiness), and Parkinson's disease (a chronic and progressive movement disorder that initially causes tremor in one hand, stiffness or slowing of movement). The Significant Change Minimum Data Set…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2021-12-30 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility identified a census of 66 residents. The sample included 18 residents with 10 residents reviewed for activities of daily living (ADLs). Based on observations, record reviews, and interviews, the facility failed to provide consistent bathing per the residents ' preferences and bathing schedules for Residents (R) 28, R32, R9, R16, R55, R18, R20, R31, R37, and R48. This placed the residents at risk for poor hygiene and decreased self-esteem. Findings include- - The electronic medical record (EMR) documented the following diagnosis for R28: bipolar disorder (major mental illness that caused people to have episodes of severe high and low moods), chronic kidney disease, osteoarthritis (degenerative changes to one or many joints characterized by swelling and pain), hypothyroidism( condition characterized by decreased activity of the thyroid gland), hyperlipidemia(abnormally high level of protein in the blood), major depressive disorder(major mood disorder), acute kidney failure (disease characterized by a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2021-12-30 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
The facility identified a census of 66 residents with 18 residents sampled. Based on observations, record reviews, and interviews, the facility failed to ensure appropriate hand hygiene during meal pass and failed to ensure sanitary laundry handling. This deficient practice increased the risk of the spread of illness and infection to the residents. Findings Include: - On 12/27/21 at 09:35 AM an unidentified nursing staff carried a resident's blanket to the resident's room and allowed the blanket to drag on the floor past the nurse's station. Observation on 12/28/21 at 10:00 AM revealed the laundry cart containing clean linen sat in the west hallway, uncovered and unattended. On 12/28/21 at 12:30 PM kitchen staff served plates to several residents in the west dining room. Staff performed hand hygiene prior to lunch service and then assisted several residents with no hand hygiene performed between individual residents. Kitchen staff washed hands and donned gloves to serve resident meals. The kitchen staff did not change their gloves after serving resident's plates and then returned to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-12-30 · tag F0561 — failed to honor residents' choices — isolatedHonor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility identified a census of 66 residents. The sample included 18 residents. Based on observation, record review, and interviews, the facility failed to ensure R31 choice was honored for his preferred bathing schedule and choice of bathing, which placed the resident at risk for negative psychosocial impact and increased feelings of shame and worthlessness. Findings included: - R31's electronic medical record (EMR) from the Diagnoses tab documented diagnoses of depression (abnormal emotional state characterized by exaggerated feelings of sadness, worthlessness and emptiness), pressure ulcer (localized injury to the skin and/or underlying tissue usually over a bony prominence, as a result of pressure, or pressure in combination with shear and/or friction), and need for assistance with personal care. The admission Minimum Data Set (MDS) dated [DATE] documented a Brief Interview of Mental Status (BIMS) score of 13 which indicated intact cognition. The MDS documented that R31 required extensive assistance of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-12-30 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility identified a census of 66 residents. The sample included 18 residents. Based on observation, record review, and interviews, the facility failed to provide a sanitary and comfortable, homelike environment for Resident (R)45. This placed R45 at risk for impaired psychosocial wellbeing. Findings Include: - The electronic medical record (EMR) documented the following diagnoses for R45: lymphedema (swelling caused by accumulation of lymph), hypertension(high blood pressure), hypothyroidism (condition characterized by decreased activity of the thyroid gland), localized edema (swelling resulting from an excessive accumulation of fluid in the body tissues), type two diabetes (when the body cannot use glucose, not enough insulin made or the body cannot respond to the insulin), anxiety disorder (mental or emotional reaction characterized by apprehension, uncertainty and irrational fear), major depressive disorder (major mood disorder), insomnia (inability to sleep), gastro-esophageal reflux disease (backflow…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-12-30 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility identified a census of 66 residents. The sample included 18 residents. Based on observation, record review, and interviews, the facility failed to obtain weekly weights for Resident (R) 3 who had an unintended weight loss, which had the potential for physical complications related to nutritional deficits. Findings included: - R3's electronic medical record (EMR) from the Diagnoses tab documented diagnoses of depression (abnormal emotional state characterized by exaggerated feelings of sadness, worthlessness and emptiness), pressure ulcers (localized injury to the skin and/or underlying tissue usually over a bony prominence, as a result of pressure, or pressure in combination with shear and/or friction), and rheumatoid arthritis (chronic inflammatory disease that affected joints and other organ systems). The Significant Change Minimum Data Set (MDS) dated [DATE] documented a Brief Interview of Mental Status (BIMS) score of 14 which indicated intact cognition. The MDS documented R3 was independent…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-12-30 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility identified a census of 66 residents. The sample included 18 residents. Based on observation, record review, and interviews, the facility failed to provide respiratory services per the standards of practice when staff failed to store oxygen (O2) tubing (device used to deliver supplemental oxygen or increased airflow to a patient or person in need of respiratory help) and store/clean the equipment for bilevel positive airway pressure (BiPAP/BPAP -a ventilation device used to treat sleep apnea [disorder of sleep characterized by periods without respirations], that uses mild air pressure to keep airways open during sleep) for R20. This deficient practice placed R20 at increased risk for development of respiratory complications. Findings included: - R20's electronic medical record (EMR) from the Diagnoses tab documented diagnoses of atrial fibrillation (rapid, irregular heart beat), congestive heart failure (CHF-a condition with low heart output and the body becomes congested with fluid), chronic…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-12-30 · tag F0756 — failed to review each resident's drug regimen — isolatedEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility identified a census of 66 residents. The sample included 18 residents. Five residents were reviewed for unnecessary medications. Based on observation, record review, and interviews, the facility failed to ensure the Consultant Pharmacist (CP) identified and reported irregularities for R37's hypertensive medication (class of medication used to treat hypertension (high blood pressure) given outside the physician ordered parameters, which had the potential of unnecessary medication administration thus leading to possible harmful side effects. Findings included: - R37 's electronic medical record (EMR) from the Diagnoses tab documented diagnoses of depression (abnormal emotional state characterized by exaggerated feelings of sadness, worthlessness and emptiness), dementia (progressive mental disorder characterized by failing memory, confusion), hypertension (elevated blood pressure), and need for assistance with personal care. The admission Minimum Data Set (MDS) dated [DATE] documented that R37 was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-12-30 · tag F0757 — failed to avoid unnecessary drugs — isolatedEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility identified a census of 66 residents. The sample included 18 residents, with five residents reviewed for unnecessary medications. Based on observation, record review, and interviews, the facility failed to follow a physician order for Resident (R) 20 and failed to hold antihypertensive (class of medication used to treat high blood pressure ) medication when indicated by the parameters set by the physician for R37. This deficient practice had the potential for unnecessary medication use and possible unwarranted side effects. Findings included: - R20's electronic medical record (EMR) from the Diagnoses tab documented diagnoses of atrial fibrillation (rapid, irregular heart beat), congestive heart failure (CHF- a condition with low heart output and the body becomes congested with fluid), chronic obstructive pulmonary disease (COPD- progressive and irreversible condition characterized by diminished lung capacity and difficulty or discomfort in breathing) and need for assistance with personal care. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-12-30 · tag F0806 — failed to honor food preferences — isolatedEnsure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility identified a census of 66 residents. The sample included 18 residents with one resident reviewed for food concerns. Based on observations, record reviews, and interviews, the facility failed to review Resident (R) 45's indicated allergies and offer nutritional substitutes to meet R45's dietary needs. This placed the resident at risk for malnutrition, complications from allergic reactions, and further dietary concerns. Findings Include: -The electronic medical record (EMR) documented the following diagnosis for R45: lymphedema (swelling caused by accumulation of lymph), hypertension(high blood pressure), hypothyroidism (condition characterized by decreased activity of the thyroid gland), localized edema(swelling resulting from an excessive accumulation of fluid in the body tissues), type two diabetes(when the body cannot use glucose, not enough insulin made or the body cannot respond to the insulin), anxiety disorder (mental or emotional reaction characterized by apprehension, uncertainty and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-12-30 · tag F0849 — isolatedArrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility identified at census of 66 resident. The sample included 18 residents. Based on observation, interview, and record review, the facility failed to ensure that a communication process was implemented, which included how the communication was documented, between the facility and the hospice (type of health care that focuses on a terminally ill patient's pain and symptoms and attends to their emotional and spiritual needs at the end of life) provider, and a failed to provide a description of the services, medication, and equipment provided by hospice to Resident (R)16 and R48. This deficient practice created a risk for missed opportunities for hospice services, miscommunication between hospice and facility, and delayed treatment. Findings included: - The electronic medical record (EMR) for R16 documented diagnoses of malignant neoplasm of the breast and bone (a cancer/disease in which abnormal cells divide uncontrollably and destroy body tissue, cirrhosis of the liver (a chronic degenerative disease of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · C2023-08-09 · tag F0576 — widespreadEnsure residents have reasonable access to and privacy in their use of communication methods.
What the surveyor found here — the official record, unedited, may be distressing
The facility identified a census of 61 residents. The sample included 15 residents. Based on record review, and interviews, the facility failed to provide mail services on Saturdays. Findings included: - On 08/08/23 at 01:49 PM in a private interview with Resident Council members, a member reported the facility did not provide mail services for the residents on Saturdays at that time. The council member reported that the weekend receptionist had left and most of the mail had not been passed on Saturday since then. The resident reported that had been about a month or longer. On 08/09/23 at 11:26 AM Activities Director Z stated the weekend receptionist was responsible for passing the resident's mail on the weekend. Activities Director Z stated the receptionist had been gone for a month and no other staff person was responsible to pass the mail on Saturdays. The facility was unable to provide a policy related to mail delivery on Saturday's. The facility failed to provide mail services on Saturdays.
- No harm found · C2023-08-09 · tag F0577 — widespreadAllow residents to easily view the nursing home's survey results and communicate with advocate agencies.
What the surveyor found here — the official record, unedited, may be distressing
The facility identified a census of 61 residents. The sample included 15 residents. Based on observation, record review, and interviews, the facility failed to post the previous state inspection information in a location accessible to residents and visitors, which placed the residents at risk for impaired rights. Findings included: - On 08/08/23 01:49 PM review of the state agency results book that was available in the lobby area lacked the Statement of Deficiencies which included citations from a complaint survey conducted on 06/26/23. On 08/09/23 at 11:58 AM Administrative Staff A stated she was responsible for ensuring the most recent state inspection results were placed into the book and available to residents and family. The facility was unable to provide a policy related to posting of state inspection results. The facility failed to post state inspection results of the recent complaint survey on 06/26/23 for residents and families. This deficient practice placed the residents at risk for impaired rights.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$37,417 in federal fines across 3 penalties.
- $17,345 — penalty dated 2025-01-23
- $10,036 — penalty dated 2024-09-17
- $10,036 — penalty dated 2024-08-19
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to THE ENSIGN GROUP — 342 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 2 of 5 | 3.2 | -1.2 vs chain |
| Health inspection | 1 of 5 | 2.8 | -1.8 vs chain |
| Staffing | 3 of 5 | 2.7 | +0.3 vs chain |
| Quality measures | 5 of 5 | 4.4 | +0.6 vs chain |
The other 341 homes this chain runs (chain average 3.2★, per CMS)
Showing 40 of 341; lowest-rated first.
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| GATEWAY HEALTHCARE LLC | Organization | DIRECT OWNERSHIP INTEREST | since 01/28/2014 |
| THE ENSIGN GROUP INC | Organization | INDIRECT OWNERSHIP INTEREST | since 01/28/2014 |
| ALLEN, MARTHA | Individual | MANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 04/01/2025 |
| REESE, ROBERT | Individual | MANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 06/17/2025 |
| BURNAM, SOON | Individual | CORPORATE OFFICER | since 01/28/2014 |
| JORGENSEN, DAVID | Individual | CORPORATE OFFICER | since 01/01/2024 |
| KEETCH, CHAD | Individual | CORPORATE OFFICER | since 03/01/2011 |
| LEWIS, CORWIN | Individual | CORPORATE OFFICER | since 01/01/2019 |
| SATO, AMI | Individual | CORPORATE OFFICER | since 09/09/2024 |
| PORT, BARRY | Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | since 06/16/2025 |
| ENSIGN SERVICES INC | Organization | ADP OF THE SNF | since 01/28/2014 |
| WELLTOWER OP, LLC | Organization | ADP OF THE SNF | since 01/29/2014 |
CMS files one row per role, so the 16 rows in the source record cover these 12 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.
4 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $948K paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in KS
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Kansas Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 175551. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-04-16, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.