Largo Nursing And Rehabiliation Center
600 Largo Road, Glenarden, MD 20774 · For profit - Limited Liability company · 130 certified beds · (301) 350-5555 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- it has an abuse, neglect, or exploitation citation (F0600), cited Feb 2024
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0605, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has a citation for mishandling residents’ money or property (F0565)
- inspectors cited 1 immediate-jeopardy problem — the most serious level
- a high number of inspection citations overall (83) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $72,514 in federal fines (most recent 2024-02-06)
- its facility-reported quality-measure score sits well above its independent inspection score
- its independent health-inspection rating is low (1/5)
- its payroll-based staffing rating is low (1/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 1 of 5 |
| Quality measuresSelf-reported by the facility | 4 of 5 |
Worth a closer look. This home's quality-measure rating runs 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 4 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
| Short-stay residentsrehab / post-hospital | 3 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 13.1% | 20.4% | 15.4% | better |
| Long-stay residents who lose too much weight | 7.2% | 5.4% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 0.3% | 0.5% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 0.3% | 1.5% | 2.0% | better |
| Long-stay residents with depressive symptoms | 86.9% | 22.8% | 6.5% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.0% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 1.3% | 2.4% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 3.4% | 22.2% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 9.9% | 16.7% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 97.2% | 96.6% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 6.7% | 5.9% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 19.4% | 25.0% | 21.2% | typical |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 10.5% | 13.8% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 1.2% | 1.1% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 95.7% | 80.6% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 19.7% | 21.0% | 22.6% | better |
| Short-stay residents with an outpatient ER visit | 7.6% | 9.8% | 12.0% | better |
| Long-stay hospitalizations per 1,000 resident days | 1.19 | 1.33 | 1.67 | better |
| Long-stay outpatient ER visits per 1,000 resident days | 0.98 | 1.20 | 1.80 | better |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
45.8% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 250 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 52.6% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 133 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.47 therapist hours per resident per day in 2026Q1 — more than 78% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 15% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 45.8%CMS range 39.6–52.1 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 14.1%CMS range 11.2–17.4 | 10.7% | Oct 2022–Sep 2024 | worse than U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 52.6% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 55.6% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 52.6% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 98.2% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 95.7% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 8.6% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 10.4%CMS range 7.4–13.9 | 7.1% | Oct 2023–Sep 2024 | worse than U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.27 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 130 beds and averages 124.1 residents a day — about 95% occupied, or roughly 6 beds typically open. It runs essentially full — expect a waiting list. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.11 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.45 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.58 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 2.64 hrs/resident/day on weekends vs 3.31 on weekdays — 20% thinner on weekends — a notable drop. RN hours go from 0.50 to 0.32 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 43% is about the same as the national median of 45%. 1 administrator has left in the past year.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
83 citations, most serious first. The 12 most serious are shown; the remaining 71 are one tap away and print in full.
- Immediate jeopardy · Jcited before2024-02-06 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview of facility staff, it was determined the facility failed to: 1) ensure medications and hazardous items were safely and securely stored and limit access to authorized personnel only. This was evident for two of three units observed; 2) investigate the root cause of the falls and initiate nursing interventions to prevent further falls, and 3) assess resident's fall risk regularly before actual fall incidents. This was evident for two (Resident #38 and # 323) of five residents reviewed for falls during the annual survey. As a result of the findings of unsecured medications and hazardous items, a state of immediate jeopardy was declared on 1/12/24 at 4:45 PM and communicated to the facility Administrator at 4:48PM. An immediate jeopardy summary tool was provided to the facility at 4:51PM. The facility submitted a plan to remove the immediacy on 1/12/24 at 6:59PM that was rejected; another plan at 10:04PM that was rejected; another plan at 11:03PM that was rejected; another plan at 11:21PM that was rejected; and another plan was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2024-02-06 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, and interview with the resident and staff it was determined the facility staff failed to ensure all residents were free from abuse and mistreatment. As a result of this deficient practice, Resident #18 experienced actual harm as evidenced by a laceration requiring 6 sutures to the forehead. This was evident for 1 (#18) of 28 residents reviewed for abuse. The findings include: During an interview on 1/09/24 at 11:04 AM Resident #18 stated that he/she was hit by a receptionist with a phone and had to go to the hospital to get stitches in his/her head. The resident explained that he/she was trying to call the police because we needed our cigarette break to happen, and no one was coming. Review of facility investigation documentation on 1/25/24 at 11:00 AM revealed that on 10/28/23 at approximately 5:00 PM, Resident #18 was in the first-floor dining room attempting to call 911 using the wall phone, in response to a delay in the scheduled smoke break. Staff #29 a receptionist entered the dining room and asked Resident #18 what he/she was doing. The resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-23 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of a facility reported incident, record review, and staff interviews, it was determined that the facility failed to ensure an allegation of abuse was reported to the Office of Health Care Quality (OHCQ) timely as required. This was evident for 1 (Resident #1) of 4 residents reviewed during the complaint survey.The findings include:On 06/23/2026, review of the facility reported incident #3015153 revealed Resident #1 alleged Resident #4 entered the room and kicked the Resident's right leg on 04/19/2026. Further review of the facility investigation revealed the initial report to OHCQ was not submitted until 05/14/2026.Review of Resident #1's clinical record revealed a health status note written by LPN #4, dated 04/20/2026, documenting Resident #1's allegation, notification of the responsible party (RP), and stating, DON (Director of Nursing) was made aware.Review of the facility policy titled Responding to Abuse/Neglect/Misappropriation/Crime, effective 01/29/2024, revealed that staff observing or suspecting abuse are required to immediately report allegations to their…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-16 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on investigation into a complaint, clinical record review and staff interviews, it was determined that the facility failed to implement provider-recommended interventions to prevent pressure ulcers for residents. This was evident for 1 (Resident #8) of 3 residents reviewed for pressure ulcers during the complaint survey. The findings include:On 04/13/2026 at 9:15 AM, a review of complaint #2749307 revealed allegations that Resident #8 developed a pressure ulcer to the sacrum and wounds to both feet while residing in the facility.On 04/13/2026 at 10:02 AM, clinical record review revealed a Skin and Wound Progress Note dated 01/22/2026 that documented the resident had no wounds and was at risk for skin breakdown. The Wound Nurse Practitioner (NP) provider recommended preventative interventions, including floating heels while in bed.Review of Resident # 8's physician orders did not reveal orders to implement heel floating.Review of Resident # 8's care plan revealed the resident was identified as at risk for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-02-13 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, record review, and facility policy review, the facility failed to ensure staff provided the appropriate level of assistance for bed mobility to ensure a resident did not fall from their bed for 1 (Resident #6) of 3 sampled residents reviewed for falls. The facility further failed to ensure fall interventions were implemented for 2 (Resident #4 and Resident #6) of 3 sampled residents reviewed for falls.The findings include:A facility policy titled, Falls Management Program, effective 01/29/2024, indicated, The center considers all patients to be at risk for falls and provides an environment as safe as practicable for all patients. The center utilizes a systematic approach to a falls management program that facilitates an interdisciplinary approach with evidence-based interventions to develop individual care strategies. 1. An admission Record revealed the facility admitted Resident #6 on 11/17/2025. According to the admission Record, the resident had a medical history that included diagnoses of other cerebral infarction and hemiplegia and hemiparesis…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-13 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, record review, and facility policy review, the facility failed to ensure fall interventions were implemented as care planned for 2 (Resident #4 and Resident #6) of 3 sampled residents reviewed for falls.The findings include:A facility policy titled, Care Planning, effective 11/01/2019, indicated, A licensed nurse, in coordination with the interdisciplinary team, develops and implements an individualized care plan for each patient in order to provide effective, person-centered care, and the necessary health-related care and services to attain or maintain the highest practical physical, mental, and psychosocial well-being of the patient.1. An admission Record revealed the facility admitted Resident #6 on 11/17/2025. According to the admission Record, the resident had a medical history that included diagnoses of other cerebral infarction and hemiplegia and hemiparesis following cerebral infarction. A Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 12/05/2025, revealed Resident #6 had a Brief Interview for Mental Status (BIMS) score of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-13 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, record review, and facility policy review, the facility failed to ensure 1 (Resident #7) of 20 sampled residents was free from a significant medication error when staff administered an anticonvulsant medication, Dilantin, to a resident when there was an order to hold the medication.The findings include: A facility policy titled General Guidelines for Medication Administration, effective 09/2018, indicated Medications are administered as prescribed in accordance with good nursing principles and practices and only by persons legally authorized to administer. The policy specified, 2. Medications are administered in accordance with written orders of the prescriber. An admission Record indicated the facility admitted Resident #7 on 09/10/2021. According to the admission Record, the resident had a medical history that included a diagnosis of seizures. A quarterly Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 12/11/2025, indicated Resident #7 had a Brief Interview for Mental Status (BIMS) score of 14, which indicated the resident had intact…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-13 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, record review, and facility policy review, the facility failed to ensure staff wore personal protective equipment (PPE) when they entered the room of a resident on contact precautions and when they provided care to a resident on enhanced barrier precautions (EBP) for 2 (Resident #10 and Resident #12) of 2 sampled residents reviewed for infection control.Findings included: A facility policy titled, Transmission Based Precautions-General Practice, effective 12/01/2021, indicated The Center initiates transmission-based precautions (TBPs) to protect other patients, employees and visitors from the spread of a confirmed or suspected infection or contagious disease. The TBPs will be based on the type of pathogens, knowledge of the natural history of certain diseases and studies of epidemiology. 1. An admission Record indicated the facility admitted Resident #10 on 09/18/2017. The admission Record revealed the resident had a medical history that included diagnoses of a local infection of the skin and subcutaneous tissue and extended spectrum beta lactamase…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-11-25 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations and interview, it was determined that the facility failed to ensure that the environment was in good repair. This was found to be evident in 6 (Resident rooms #239, #240, #237, #245, #235, & 242) out of 6 Resident rooms observed for the environment during the recertification survey.The findings include: During the initial tour of the [NAME] Wing conducted on 11/17/25 at 8:30 AM several resident rooms had patched up walls, stained ceiling tiles, wall damage, peeling paint, missing bed remote, broken bed remote, broken furniture, broken clock, dirt buildup on floor in front of wardrobe cabinets. During a tour of the [NAME] Wing of the facility conducted on 11/21/25 at 8:45 AM , the Surveyors and Maintenance Director (MD) observed wall damage, peeling paint, and walls patched and not painted in Resident rooms #239, #240, #237, #245, resident room [ROOM NUMBER] had a missing bed remote, resident room [ROOM NUMBER]-1 had the front of the top drawer of the night stand broken off and laying on the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-11-25 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interviews, it was determined the facility failed to ensure medications were properly stored and wasted. This was evident for 3 of 4 medication carts and 1 of 1 medication storage rooms observed during the recertification survey.The findings include:Some medications should be stored in the refrigerator until opened because cold temperatures help maintain the stability and effectiveness of their active ingredients. Improper storage can cause these medications to degrade and become less potent, which may make them ineffective. 1)On [DATE] 8:37 AM, an observation of Licensed Practical Nurse (LPN) #2 medication cart revealed 1 bottle of stored unopened eye drops for Resident #99 in a pharmacy bag labeled refrigerate until opened. 2 new unused insulin pens for Resident #71 and Resident #35 were observed being stored on the medication cart in pharmacy bags labeled refrigerate until opened. On [DATE] at 8:50 AM, interview with LPN #2 confirmed that the medications observed on the cart were…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-11-25 · tag F0553 — failed to let residents help plan their care — isolatedAllow resident to participate in the development and implementation of his or her person-centered plan of care.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review and interviews with the resident and staff, the facility was found to have failed in ensuring the resident's right to participate in planning care. This was evident for 1 (Resident #5) of 1 resident reviewed for care plan during the annual survey.The findings include:On 11/18/25 at 1:07 PM Resident #5 reported that he/she did not receive an invitation to his/her care plan meeting. Instead, staff came to him/her room on the day of the meeting to inform her. He/she reported that the Social Worker stated the invitation had been sent to a family member who is not his/her responsible party, and that the family member received it the day after the meeting. The resident stated, I told them I am alert and oriented; why didn't you come and tell me? I'm the patient. He/she further stated, I was not happy about that, and I told the Social Worker.Review of Resident #5's medical record on 11/19/25 at 11:20 AM revealed a Brief Interview for Mental Status (BIMS) score of 15, indicating the resident is cognitively intact. Further review of the record revealed that the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-11-25 · tag F0561 — failed to honor residents' choices — isolatedHonor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews, observations, and record reviews, it was determined that the Facility failed to ensure a resident's choices were honored. This was evident for 1 (Resident #61) of 3 residents reviewed for choices during the recertification survey.The findings include: On 11/17/2025 at 11:05 AM, during an interview with Resident #61, the Resident stated can't get up, can't do anything, no GNA,I would like to get up and can't get up every day, I have not been out of bed in 2 weeks. The resident reported that when he/she requested to get out of bed, a staff member advised the facility had low staff and there was not anyone to assist the resident in getting out of bed. The Resident further reported he/she was dependent on staff to transfer him/her out of the bed and into a chair using a hoyer lift. ADL care means Activities of Daily Living care, which refers to the support provided for basic self-care tasks. This can include assistance with activities like bathing, dressing, eating, toileting, and moving around. The level of ADL care needed is determined by a person's ability to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 71 citations
- Potential for harm · Dcited before2025-11-25 · tag F0582 — isolatedGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record reviews and facility staff interviews, it was determined that the facility failed to ensure a resident received a beneficiary notification. This was found to be evident for 1 (Resident #16) of 3 residents reviewed for Beneficiary Notifications during the recertification survey.The findings include: The Advance Beneficiary Notice (ABN) provides information to residents/beneficiaries that services may no longer be covered by Medicare and addresses the resident's liability for payment should they wish to continue receiving the skilled services. The Notice of Medicare Non-Coverage (NOMNC) informs the beneficiary of his or her right to file an appeal of the decision for non-covered services and their right to an expedited review of Medicare non-coverage of services. On 11/25/2025 at 08:30 AM, record review of resident # 16, confirmed that the facility had stopped billing for Medicare part A on 05/27/2025. On 11/25/2025 at 9:30 AM, information and copies for the Advanced beneficiary notice (ABN) and Notice of Medicare Non-Coverage (NOMNC) forms were requested for Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-11-25 · tag F0605 — failed to not use drugs as a restraint — isolatedPrevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
What the surveyor found here — an excerpt from the official record, may be distressing
cite Based on record reviews and staff interviews, it was determined that the facility failed to ensure adequate monitoring for residents receiving antipsychotic medications. This was evident for 3 (Residents #14, #5 #1) out of 3 residents reviewed for Unnecessary Medications during the annual survey.The findings include:1) During the medical record review on 11/20/2025 at 6:44 AM for Resident #14, it was noted that the resident had a physician's order for busPIRone HCl 5 mg oral tablet, to give 1 tablet by mouth once daily for anxiety.2) On 11/20/25 at 10:30 AM review of Resident #5's medical record revealed a physician's order for bupropion HCl ER (XL) 300 mg oral tablet, to be administered by mouth once daily for depression.3) On 11/20/25 at 10:40 AM review of Resident #1's medical record revealed a physician's order for ARIPiprazole Oral Tablet 10 MG (Aripiprazole) Give 1 tablet via PEG-Tube one time a day for BIPOLAR DISORDER. 2) TraZODone HCl Tablet 100 MG Give 1 tablet via PEG-Tube at bedtime for DEPRESSION.Further review of the medical records on 11/20/25 at 11:00 AM for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-11-25 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, it was determined that the facility failed to thoroughly investigate an allegation of abuse. This deficient practice was identified for 1 out of 1 facility-reported incidents reviewed during the annual survey.The findings include:On 11/19/2025 at 2:59 PM, this surveyor reviewed the facility-reported incident investigation regarding an allegation of sexual abuse involving Resident #101 and housekeeping staff member #19. The resident reported that the staff member had touched him/her inappropriately. Review of the file showed that during the investigation only residents on the Arcadia Unit were interviewed, and only female residents were included. There was no documentation that male residents or residents on other units were interviewed or observed for potential signs of abuse.On 11/20/2025 at 10:25 AM, this surveyor interviewed the Director of Nursing (DON) and Assistant Director of Nursing (ADON) regarding the scope of the investigation. During the interview, it was confirmed that the Licensed Practical Nurse (LPN) #17 who conducted the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-11-25 · tag F0628 — isolatedProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review, staff interviews, and review of the facility's discharge practices, it was determined that the facility failed to: 1) provide the resident and/or resident representative with written notification of the bed-hold policy, and 2) notify the Ombudsman of the resident's transfer. This was evident for 1 (Resident #120) of 2 residents reviewed for hospitalization during the annual survey.The findings include:Review of the medical record for Resident #120 on 11/24/25 at 9:57 AM revealed that on 9/24/25, the resident was transferred from a nephrology appointment to the emergency room (ER) due to a change in condition. On 11/24/25 at 10:15 AM further review of the medical record revealed that on 9/24/25 at 11:59 PM, the nurse's notes documented that a call was placed to the hospital and confirmation was received that Resident #120 had been admitted with fluid overload related to congestive heart failure (CHF). No documentation was found in either the paper or electronic record to indicate that the resident or resident representative had been provided with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-11-25 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record reviews and staff interviews, it was determined that facility staff failed to ensure the accuracy of Minimum Data Set (MDS) assessments. This was evident for 1 of 3 residents reviewed for unnecessary medications (Resident #14) during the annual survey. The findings include: The Minimum Data Set (MDS) is a federally mandated assessment tool used by nursing home staff to gather information on each Resident's strengths and needs. Information collected drives resident care planning decisions. MDS assessments must be accurate to ensure that each Resident receives the care they need. An active diagnosis documented on the MDS assessment are attending provider-documented diagnoses in the last 60 days that have a direct relationship to the resident's current functional status, cognitive status, mood or behavior, medical treatments, nursing monitoring, or risk of death during the 7-day look-back period. A record review was completed for Resident #14 on 11/20/25 at 6:44 AM for an Unnecessary…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-11-25 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews and record reviews, it was determined that the facility failed to ensure that residents requiring assistance with Activities of Daily Living (ADLs) received scheduled showers. This was evident for 1 (Resident #6) out of 1 resident reviewed for ADLs during the annual survey. The findings include: On 11/17/25 at 2:33 PM an interview with the resident's Responsible Party (RP) revealed that the resident has been in the facility since 8/4/25 and has not received a shower, only bed baths. The RP also stated that he is aware the facility has a chair that could be used to transport the resident to the shower room.Record review on 11/18/25 at 1:17 PM showed that Resident #6 had been in the facility since August 4, 2025. The Plan of Care indicated that the resident was to receive showers on Mondays and Thursdays, totaling eight showers per month, with staff assistance required. On 11/18/25 at 1:30 PM a review of GNA shower documentation for Resident #6 from 11/1/25 to 11/19/25 revealed that no showers were provided on 11/3, 11/6, and 11/13. On 11/17, the resident was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-11-25 · tag F0679 — failed to provide activities — isolatedProvide activities to meet all resident's needs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews, observations, and record reviews, it was determined that the facility failed to offer comprehensive activities in accordance with resident interests, physical, mental, and psychosocial well-being. This was evident for 3 (Resident #61, Resident #9, Resident # 10) of 24 residents reviewed for activities. The findings include: 1) On 11/17/2025 at 11:08 AM, resident #61 stated there are no activities for blind people, only bingo. Resident # 61 reports facility staff have never offered or brought activities in their room. Resident #61 was observed lying in bed with the TV on with no activity supplies in their room. On 11/20/2025 1:20 PM, review of resident #61 activity care plan, attends some activities daily and also pursue independent activities and watching television in his/her room. with the interventions Assist in planning/Encourage to plan own leisure-time activities; Encourage participation in group activities of interest; Provide assistant to accommodate participation in activities of choice; Provide daily Activity Flyer; Provide supplies/materials for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-11-25 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and observation, it was determined that the facility failed to provide quality of care to residents. This was evident for 1 (Resident #56) out of 1 resident reviewed during the annual survey.The findings include:On 11/17/2025 at 2:19 PM, this surveyor conducted an interview with Resident #56. The Resident reported he/she had pressed the call bell at approximately 11:30 AM because he/she needed assistance with being changed and cleaned. The Resident reported he/she had not yet received assistance. Resident #56 pressed the call bell again while this surveyor was present in the room.On 11/17/2025 at 2:33 PM, this surveyor was in the hallway and observed that Resident #56's call bell light remained illuminated outside the room and was visible on the nurse's station display.On 11/17/2025 at 2:34 PM, this surveyor observed Certified Nursing Assistant (CNA) #6 walking down the hallway and noted that Resident #56's call bell light was now turned off. CNA #6 then proceeded onto the elevator. Before the elevator doors closed, this surveyor asked CNA #6 if she had checked on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-11-25 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, medical record reviews, and staff interviews, it was determined that the facility failed to implement measures to prevent pressure ulcers. This was evident for 1 (Resident #6) of 1 resident reviewed for pressure ulcers during the annual survey. The findings include: An in-house acquired pressure ulcer is a pressure injury (also called a bedsore or decubitus ulcer) that develops or worsens while a resident is receiving care in a healthcare facility, such as a hospital, nursing home, or long-term care facility. These ulcers were not present on admission but occur due to factors such as immobility, pressure, friction, shear, or inadequate preventive care during the resident's stay.On 11/17/25 at 2:57 PM Resident #6's Responsible Party reported that the resident had no pressure ulcers upon admission to the facility but has since developed a pressure ulcer in the sacral area.During unit rounds on the first floor on 11/18/25 at 9:50 AM Resident #6 was observed lying on his/her back at 10:00 AM and remained on his/her back at 12:00 PM. On 11/19/25, the resident was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-11-25 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
cited:Based on interview and record review, it was determined that the facility failed to provide sufficient pain management. This was found to be evident for 1 (Resident #75) out of 1 resident reviewed for pain management during the annual survey. The findings include:The 0-10 pain scale is a standardized numeric rating tool used to assess a resident's level of pain. Residents are asked to rate their pain on a scale from 0 to 10, where 0 indicates no pain and 10 represents the worst pain imaginable. This scale helps staff measure the resident's subjective pain experience, monitor changes over time, and evaluate the effectiveness of pain interventions. PRN pain medication refers to analgesic medication that is ordered to be administered as needed based on the resident's reported pain level or clinical presentation. PRN pain medications must be given in accordance with the prescriber's parameters-such as pain score, frequency limits, and specific indications-and require staff to assess, document, and monitor the resident's response to ensure effective and safe pain management.On…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-11-25 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation of medication administration, review of medical records, and interviews with facility staff, it was determined that the facility failed to ensure a medication error rate of less than 5%. This was evident for 2 medication administration errors out of 25 medication administration opportunities observed which resulted in a medication error rate of 8% during the recertification survey . The findings include: During a medication administration observation conducted on 11/18/25 at 8:10 AM, Licensed Practical Nurse (LPN) #3 prepared and administered Resident #29's morning medications. The LPN administered the following medications: Breo; cholecalciferol 1000 units; losartan potassium 100 MG ; mirabegron 25 MG; acetaminophen 500 MG ; aspirin 81 MG; gabapentin 200 MG ;ipratropium bromide and albuterol sulfate 0.5mg/1mg On 11/18/2025 at 12:18 PM, a review of Resident #29 Medication Administration Record (MAR) revealed that 2 of the 8 medications were given at an incorrect time interval. Gabapentin and acetaminophen were ordered to be administered at 10:00 AM and were…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-11-25 · tag F0812 — failed to store, cook, and serve food safely — isolatedProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, it was determined that the facility failed to (1) store food under sanitary conditions and (2) ensure food items in the nourishment refrigerators were properly labeled and dated. This was found evident during the kitchen review conducted as part of the annual survey and has the potential to affect most residents.The findings include:(1)On 11/17/2025 at 8:21 AM, this surveyor observed the kitchen freezer. There were two fans, the right freezer fan was not operating, and icicle formation was noted beneath the fan. Icicles had formed to the point of dripping onto an open box of packaged ice creams. An opened package of frozen breaded [NAME] was stored with loose pieces of fish outside of the box and exposed. Another box of frozen fish also contained loose, exposed pieces. Photographs were taken of these observations.On 11/17/2025 at 8:32 AM, this surveyor conducted a concurrent interview and observation with Head [NAME] #13. When asked about the fan, Head [NAME] #13 reported that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-11-25 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, it was determined that the facility failed to accurately document resident records. This was evident for 1 (Resident #75) of 1 resident reviewed for pain management during the annual survey.The findings include:The 0-10 pain scale is a standardized numeric rating tool used to assess a resident's level of pain. Residents are asked to rate their pain on a scale from 0 to 10, where 0 indicates no pain and 10 represents the worst pain imaginable. This scale helps staff measure the resident's subjective pain experience, monitor changes over time, and evaluate the effectiveness of pain interventions. On 11/18/2025 at 11:21 AM, this surveyor interviewed Resident #75, who reported having recently fallen out of bed. The resident stated he/she had pain in the left shoulder, where he/she landed on the floor during the fall. On 11/25/2025 at 10:06 AM, record review of the resident's progress notes showed the fall occurred on 11/16/2025 at 5:00 PM. A progress note dated 11/17/2025 by Licensed Practical Nurse (LPN) #20 stated that the resident verbalized…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-11-25 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, it was determined that the facility failed to maintain proper infection prevention and control practices by (1) failing to maintain sanitary and safe practices related to the resident care environment and supplies, and (2) failing to ensure staff were wearing required personal protective equipment (PPE). This was found evident during the Infection Control review conducted during the annual survey and has the potential to affect most residents.The findings include: (1) On 11/21/2025 at 8:33 AM, this surveyor observed visibly soiled linens placed on the floor of Resident #15's room. Resident #15 was observed lying on the bed without sheets, directly on a bare mattress. Photographs of these observations were taken at this time.At approximately 8:34 AM, an interview was conducted with Resident #15 in his/her room. The Resident reported that a staff member had cleaned him/her, removed the soiled linens, placed them on the floor, and left the Resident lying on the uncovered mattress without clean sheets.On 11/25/2025 at 12:30 PM, this…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-11-03 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on administrative record review and interviews with facility staff it was determined the facility failed to ensure that allegations of abuse were immediately reported. This was found to be evident for 1 resident (# 1) of 44 residents reviewed during a complaint survey. Findings include,Complaint 2611778 was reviewed on 10/29/25 at 10:00AM for multiple concerns including an allegation of abuse regarding Resident # 1. According to the report, Resident # 1 reported that a male nurse who applied cream molested him/her.Further review of the facility's investigation and a corrective action form for Licensed Practical Nurse (LPN # 11) dated 9/9/25 revealed the following comments: Resident # 1 reported to the nurse (#11) on 9/7/25 that a Geriatric Nurse Assistant touched him/her inappropriately on 9/5/25 while providing care and changing the resident brief pad. The resident stated that the night nurse was made aware of this on 9/5/25. The Nurse (#11) failed to report the alleged abuse to the supervisor timely.Further review of a statement by LPN (staff # 1) dated 9/8/25 indicated that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-11-03 · tag F0628 — isolatedProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record reviews and interviews, it was determined that the facility failed to ensure the proper process of discharge for the resident. This was evident for 1 (#3) resident out of 1 resident investigated during the facility's complaint survey.Findings include:On [DATE] at 9:00 AM during review of complaint #297110, it revealed the following The assigned social worker (Social Services Coordinator #21) repeatedly failed to return calls or follow through on discharge planning. After months of dishonesty and lack of communication, I confronted [them] in frustration. Since then, [they] have refused to speak with me and directed me to the administrator, leaving my [family member name] without proper social work advocacy.On [DATE] at 1:36 PM during initial call with complainant, this Surveyor was informed that the resident was ready to be discharged around [DATE] but unable to get a Registered Nurse (RN) assessment needed to set-up home care; this was due to the Social Worker being out on leave.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-02-06 · tag F0565 — failed to support the resident council — widespreadHonor the resident's right to organize and participate in resident/family groups in the facility.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of administrative documents, and interviews of residents and staff, it was determined that the facility failed to ensure that grievances and concerns from the resident group were documented, reviewed, and responses provided to the group in writing. This was evident in review of 7 of 7 resident council meeting minutes. The findings include: An introduction interview was held with the resident council president (resident #272) on 1/18/24 at 1:00 PM. They revealed that they had lived at the facility for 14 years and had been the president of the resident council for a long time. A follow up interview was held with the resident council president on 1/25/24 at 8:55 AM. She/he was asked for permission by the survey team to review the resident council minutes. She/he granted permission and indicated that the Director of Activities would have the meeting minutes. On 1/25/24 at 9:16 AM, an interview was conducted with the Director of Activities (staff #18). She was informed that the resident council president granted permission for the survey team to review the resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-02-06 · tag F0584 — failed to keep a safe, clean, comfortable home — widespreadHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on surveyor observation and staff interview, it was determined the facility staff failed to keep the building clean, neat, attractive and in good repair. This was evident for 3 of 3 nursing units on both floors of the facility. The findings include: An interview was conducted with the maintenance director (staff #10) on 1/18/24 at 11:25 AM. He revealed that he had been the maintenance director for 3 months beginning mid-October 2023. The maintenance department was comprised of the maintenance director and two assistants. He indicated that a renovation/remodel of the first floor was initiated the first week of his hiring. The mass project was to include all the floors, new lights, painting the hallways and the resident bedrooms, nurse station rehab gym, and lobby areas. Per signage in the lobby, the renovation was expected to be completed by early spring. The renovation was being performed by contractors. On 2/2/24 at 11:05 AM, the maintenance director and surveyor began a tour in the 2nd floor hallway…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-02-06 · tag F0801 — widespreadEmploy sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews of facility staff, it was determined that the facility failed to ensure a full-time clinically qualified nutrition professional for the oversight of food preparation and the daily kitchen operation. All the residents in the facility have the potential to be affected by not having a qualified nutritional professional with the appropriate competencies and skill sets to carry out food and nutrition services. The findings include: An interview was conducted with the Food Service Manager (staff #3) on 1/8/24 at 8:41 AM. She revealed that she has has been the facility's Food Service Manager for a few years. The Food service manager was hired in March of 2021. She was asked if she was a certified dietary manager (CDM) and she replied that she was not. On 1/8/24 at approximately 9:30 AM, the Food service manager was provided a Nutritional Department Information Request List that included a request for the Food service manager's credentials and copies of the facility's certified dietary manager's credentials. Additional information was received on 1/10/24. The food…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-02-06 · tag F0803 — failed to meet residents' dietary needs — widespreadEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, resident and staff interviews it was determined that facility failed to assess a resident's needs and preferences and respond to resident that expressed dissatisfaction with the food provided by the facility and was eating food provided by family members. This was evident for 1 (Resident #109 ) of 10 residents that were reviewed with expressed concerns with the food provided by the facility. The findings include. Resident #109 was admitted to the facility on [DATE]. Resident #109 was interviewed on 1/8/24 at 12:02 PM. The resident was questioned if the food looked and tasted good, and resident #109 indicated that he/she does not eat the facility's food and his/her family brings food into the facility. The resident was asked if he/she has met with the dietitian to review his/her food preferences and the resident indicated he/she had not met with the dietitian. Resident #109's medical record was reviewed on 1/19/24 at 2:12 PM. The dietitian's (staff #6) nutrition assessment of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-02-06 · tag F0835 — failed to run the facility competently — widespreadAdminister the facility in a manner that enables it to use its resources effectively and efficiently.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, observation and record review, it was determined that the facility administration failed to provide effective oversight for the facility to ensure that resident needs were met as evidenced by failing to: 1) ensure that the facility had sufficient nursing staff, 2) ensure that the facility was kept clean and in good repair, 3) ensure residents were protected from potential hazards in the environment, 4) employ qualified kitchen and Dietitian staff, 5) ensure residents' social services needs were met, and 6) ensure an effective Quality Assurance and Performance Improvement (QAPI) program. This was evident during the survey and had the potential to affect all residents. The findings include: Quality Assurance and Performance Improvement (QAPI): Nursing home QAPI is the coordinated application of two mutually-reinforcing aspects of a quality management system: Quality Assurance (QA) and Performance Improvement (PI). QAPI takes a systematic, interdisciplinary, comprehensive, and data-driven approach to maintaining and improving safety and quality in nursing homes…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-02-06 · tag F0865 — failed to run a quality-improvement (QAPI) program — widespreadHave a plan that describes the process for conducting QAPI and QAA activities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review it was determined that the facility failed to have an effective Quality assurance and performance improvement (QAPI) program. This was evident during the QAPI facility task investigation during the recertification survey and had the potential to affect all residents, families, and visitors. The findings include: On 2/05/24 at 1:30 PM the Administrator was asked about the facility's QAPI program and who was responsible for it. He stated that he was the person responsible for the QAPI program at the facility. The surveyor asked the Administrator to meet to discuss the QAPI program and invited the Administrator to bring the QAPI binder and any other information regarding the facility's QAPI activities. On 2/05/24 at 2:08 PM an interview with the Administrator was conducted. The Administrator brought a 3-ring binder which contained QAPI information and sign in sheets for the 2023 monthly QAPI meetings. When asked about the QAPI process he said each department head was responsible for identifying and bringing issues to the monthly QAPI meetings. He…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-02-06 · tag F0908 — failed to keep essential equipment working — widespreadKeep all essential equipment working safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and staff interview it was determined the facility failed to: 1) keep the kitchen walk-in freezer in safe operating condition. This was evident during the initial tour of the kitchen and during 2 subsequent visits; and 2) ensure two assistive shower chairs and one sitting chair in a resident room were in safe condition for use evident in one of one seated style shower chair and one of one adjustable shower chair and one of two sitting chairs located in room [ROOM NUMBER] on the [NAME] Wing. The findings include: 1. On 1/8/24 at 8:41 AM an initial tour of the facility's kitchen was performed with the food service manager (staff #3). When the door was opened to the walk-in freezer it was like walking into a cloud and the visibility of items in the freezer was very difficult to see. On 1/18/24 at 11:50 AM, the 2nd observation of the walk-in freezer was easier to see than the first day. There were small mounds of ice covering the entire ceiling of the freezer. There was a built-up ice clump…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-02-06 · tag F0550 — failed to protect resident dignity and rights — patternHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, resident and staff interviews, and medical record reviews, it was determined that the facility failed to treat residents with dignity and respect as evidenced by: 1) not removing a staff member from resident's assignment after the resident requested it, and 2) failure to ensure timely emptying of a resident's urinal. This was evident for 2 (#72, #11) of 7 residents reviewed for dignity. Additionally, the facility failed to 3) properly transport a resident in the hallway, evident for 1 resident (Resident #114) during a random observation on the facility nursing units. The findings Include: 1) On 1/8/24 at 10:05 AM during an interview, Resident #72 was asked if he/she was treated with dignity and respect by staff. Resident #72 told the surveyor that they did not get along with Staff #49, a Geriatric Nursing Assistant (GNA). Furthermore, Staff #49 would not assist them with turning and repositioning or rolling during the provision of activities of Daily living (ADL) and was nasty to him/her. The resident stated that they reported this issue to the Director of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-02-06 · tag F0610 — failed to investigate and act on abuse reports — patternRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, review of facility reported incident investigations and policy, it was determined the facility failed to thoroughly investigate allegations of abuse, neglect, misappropriation of resident property, and injuries of an unknown source, and failed to ensure measures were taken to prevent further abuse of the Resident #87 while the investigation was in progress. This was evident for 7 residents (Resident #87, #319, #369, #39, #470, #418, #419) of 28 residents reviewed for abuse. The findings include: 1.) On [DATE] at 9:37AM Resident #87 reported to the surveyor the following allegation of abuse: I was pushed to the bed by a head nurse, my knees hit the metal (of the bed,) and I fell to the floor. The nurse left when I hit the floor. Resident #87 further reported that the floor manager reported to their supervisor and x-rays were ordered and had been performed. On [DATE] at 11:46AM, the surveyor requested the facility's complete investigation file for Resident #87's allegation of abuse from Staff…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-02-06 · tag F0657 — failed to keep the care plan current — patternDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and interviews with staff and a resident, it was determined that the facility failed to ensure that an interdisciplinary team, which included the resident and or the resident's representatives, contributed to the resident's comprehensive care plan as evidenced by the failure to conduct a care plan meeting for residents at quarterly intervals. Additionally, facility staff failed to document and evaluate each care plan to ensure the interventions continued to be appropriate for the resident's condition. This was evident for 5 residents (Resident #5, #75, #17, #39, #96) reviewed for care planning. The findings include: A care plan is a guide that addresses the unique needs of each resident. It is used to plan, assess, and evaluate the effectiveness of the resident's care. 1) On 1/9/24 at 10:07 AM in an interview, Resident #5 was asked if they go to care plan meetings or was invited. Resident told the surveyor that they had not had a care plan meeting for a while and thought it had…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-02-06 · tag F0725 — failed to have enough nursing staff — patternProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews with residents and staff interview, and a review of the facility's documentation, it was determined that the facility failed to have sufficient nursing staff to meet the needs of the residents. This was evident for 3 of 23 complaints submitted to the Office of Health Care Quality (OHCQ), the regulatory agency and 7 (Resident #3, #18, #39, #67, #72, #109, and #272) of 10 interviewable residents, and 3 out of 5 staff interviews. The findings include: 1) Three of twenty-three complaints that the Office of Health Care Quality (OHCQ) received and reviewed on this complaint survey alleged the facility did not have sufficient nursing staff to provide essential care to the residents who resided at the facility. The surveyor reviewed these complaints on 1/24/24. a) A portion of a complaint revealed that Resident #2 was left in the room for more than 2 hours wet with urine. b) A complaint reported in August 2022 stated that Resident #318 did not receive medication timely. A family member witnessed it and verified that there was only one nurse was available for the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-02-06 · tag F0756 — failed to review each resident's drug regimen — patternEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview it was determined the facility failed to act upon multiple pharmacy drug problems that were identified. This was evident for 1 of 5 residents (#1) reviewed for unnecessary medications. The findings include: On 1/19/24 at 10:36AM the surveyor reviewed the medical record for Resident #1 which revealed on 12/12/23 and 1/11/24 the pharmacy medication regimen reviews noted to refer to a report for irregularities and/or recommendations. On 1/22/24 at 11:29AM the surveyor requested copies of the last three months of medication regimen reviews and pharmacy recommendations for Resident #1 from the Director of Nursing (DON.) On 1/25/24 at 11:58AM the surveyor noted the documentation received was not as requested; the surveyor was only given documentation for the months of September, November, and December 2023, which reflected the resident had no recommendations made during those months. The surveyor inquired to the DON and Staff #48, Regional Nurse as to why the documentation given to the surveyor was different from what was requested. At…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-02-06 · tag F0757 — failed to avoid unnecessary drugs — patternEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview it was determined the facility failed to: 1) ensure a resident was free from unnecessary medications. This was evident for 1 (Resident #1) of 5 residents reviewed for unnecessary medications; and 2) reconcile and transcribe medication orders accurately to the medication administration record as evidenced by transcribing a medication twice. By failing to reconcile and transcribe orders accurately the resident received up to twice the amount of medication ordered. This was identified for 1 (#12) of 66 residents; and 3) ensure physicians orders for pain medication clearly identified when staff were to give each of 2 medications as needed for pain, and administered as needed pain medications when the resident indicated their pain level was low or absent. This was evident for 1 (#18) of 1 resident's reviewed for Psychiatric/Opioid Side Effects during a recertification survey. The findings include: 1) On 1/19/24 at 10:13AM the surveyor conducted a review of the medical record…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-02-06 · tag F0842 — failed to keep accurate, complete medical records — patternSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review, interviews, and observations it was determined the facility failed to maintain complete and accurate medical records in accordance with accepted professional standards. This was evident: 1) for 1 (#18) of 3 residents reviewed for Hospitalization, 2) for 1 out of 9 residents (#30) reviewed for wounds, 3) for 1 (Resident #323) out of 3 residents reviewed for hospital visits, and 4) 1 (MD00145026) of 23 facility reported incidents reviewed during the survey. The findings include: 1) Resident #18's medical record was reviewed on 1/12/24 at 12:28 PM. The record revealed Resident #18's diagnoses included but were not limited to Paranoid Schizophrenia, Major Depressive Disorder and Anxiety Disorder. Resident #18's census record revealed the resident was discharged to the hospital on 6/22/23. A progress note dated 6/22/23 at 15:38 (3:23 PM) by Staff #59 a Licensed Practical Nurse (LPN) indicated ER (Emergency Room) Transfer. Around 2:05 pm, Three sheriffs arrived the facility with court order to transfer resident to ER/psych (psychiatric) unit. (Staff #58,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-02-06 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and staff interview, it was determined that the facility failed to maintain an effective infection control program by failure to: 1) place an order for isolation precautions for those diagnosed with C-diff, which was evident for 1 (Resident #23) of 4 residents reviewed for transmission-based precautions; 2) perform hand hygiene while conducting wound dressing, which was evident for 2 (Resident #103 and #175) of 9 residents' reviews for wound dressing; 3) keep linens from contamination, which was evident for 1 (Arcadia unit) of 1 linen closet and laundry room observation; 4) conduct an annual review of infection control policies; and 5) ensure consistent infection prevention monitoring of waterborne infection, which was evident by incomplete water temperature monitoring logs reviewed during the survey. The findings include: Clostridioides difficile (also known as C-diff), is a germ that causes diarrhea and colitis, an inflammation of the colon, transmitted from person to person, via the fecal-oral route. Centers for Disease Control recommended contact…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-02-06 · tag F0881 — failed to use antibiotics responsibly — patternImplement a program that monitors antibiotic use.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews and the review of the facility records and residents' medical records, it was determined that the facility failed to monitor and track antibiotic usage and resistance data. This was evident by 1) the indications for antibiotic use were not documented for their orders, and 2) the facility's antibiotic stewardship program failed to document essential elements for antibiotic use. This was found to be true for 2 (Resident #3 and #53) of 3 residents reviewed for antibiotic use, and a review of the facility's antibiotic stewardship program during the annual survey. The findings include: 1) On 1/19/24 at 10:00 AM, the surveyor reviewed three resident records with antibiotic orders. For 2 of the 3 resident records, the facility failed to include the diagnoses in the orders of the residents' antibiotics. This was evidenced by: 1a) Resident # 53 had an order dated 11/15/2023 for Clindamycin HCl 300 MG Capsule by mouth three times a day for seven (7) days. There was no diagnosis listed in the order. 1b) Resident #3 had an order dated 12/10/23 for Ceftriaxone Sodium Solution…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-02-06 · tag F0949 — failed to train staff on dementia and abuse — patternProvide behavior health training consistent with the requirements and as determined by a facility assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of facility records and interview with staff it was determined the facility failed to provide a behavioral health training program for all staff which included but was not limited to providing care for residents diagnosed with mental, psychosocial, or other behavioral health condition and Individualized non-pharmacological approaches to care. This was evident for 1 (#18) of 4 residents reviewed for Behavioral-Emotional. The findings include: Facility Reported Incident MD00198994 was reviewed on 1/25/24 at 11:00 AM. The report revealed an incident on 10/28/23, witnessed by another staff member in which Staff #29 allegedly struck Resident #18 with a telephone during a physical struggle. The employee file for Staff #29 was reviewed on 1/29/24 at 12:53 PM. Staff #29 was hired on 7/30/19 as a Geriatric Nursing Assistant (GNA) and began working as a full-time receptionist at the facility in November 2021. Staff #29's record of training since hire was requested and reviewed. The record revealed she received ½ hour of RELIAS (an electronic training software) training on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-06 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and staff interviews, it was determined that the facility failed to ensure the resident/responsible party was offered the opportunity to develop an advance directive. This was evident for 1 (#82) of 4 sampled residents for advance directives during an annual survey. The findings include: An advance directive is a written statement of a person's wishes regarding medical treatment, (often including a living will,) made to ensure those wishes are carried out should the person be unable to communicate them to a doctor. It is a legal document in which a person specifies what actions should be taken for their health if they are no longer able to make decisions for themselves because of illness or incapacity. A Maryland MOLST (Medical Orders for Life-Sustaining Treatment) form is used for documenting a resident's specific wishes related to life-sustaining treatments. The MOLST form includes medical orders for Emergency Medical Services (EMS) and other medical personnel regarding…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-06 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview with staff, it was determined the facility failed to ensure that allegations of abuse and injuries of unknown origin were reported to the state agency within required timeframes. This was evident for 3 (#87, #7, #18) of 28 residents reviewed for abuse during the facility's Recertification survey. The findings include: 1) On 1/9/24 at 9:37AM, Resident #87 reported to the surveyor the following allegation of abuse: I was pushed to the bed by a head nurse, my knees hit the metal (of the bed,) and I fell to the floor. The nurse left when I hit the floor. Resident #87 further reported that the floor manager reported to their supervisor and x-rays were ordered and had been performed. On 2/1/24 at 10:27AM, the surveyor reviewed the medical record for Resident #87 which revealed a health status note (designated as a late entry) with an effective date of 5/4/23 written by Staff #8, Unit Manager, 2nd Floor, Licensed Practical Nurse, which documented the following information : Upon schedule rounds, resident reported to writer stating three weeks ago I was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-06 · tag F0622 — isolatedNot transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review and interview with staff, it was determined the facility staff failed to permit each resident to remain in the facility unless the transfer/discharge was necessary for the resident's welfare and the residents need could not be met in the facility, failed to ensure appropriate information was communicated to the receiving health care institution and failed to ensure that a resident was sent home with appropriate discharge instruction paperwork. This was evident for 2 (#18, #322) of 4 residents reviewed for hospitalization and discharge The findings include: Resident #18's medical record was reviewed on 1/12/24 at 12:28 PM. The record revealed Resident 18's diagnoses included, but were not limited to, Paranoid Schizophrenia, Major Depressive Disorder and Anxiety Disorder. Resident #18's census record revealed the resident was discharged to the hospital on 6/22/23. A Change in Condition progress note, dated 6/22/23 by Staff #26 a Licensed Practical Nurse (LPN), reflected: Resident allege of being hit by another resident. his/her mental status evaluation…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-06 · tag F0623 — isolatedProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, it was determined that the facility failed to provide the required notice of discharge/transfer when a resident was transferred to a hospital. The was evident for 1 resident (Resident #13) of 26 residents reviewed for facility reported incidents. The findings include: On 2/02/24 at 1:01 PM, a review of the facility reported incident for Resident #13 was conducted. On 1/05/24, Resident #13 was found with swelling and limited mobility in his right arm and an x-ray revealed a shoulder fracture. The resident was seen by the Nurse Practitioner who ordered a transfer to hospital and on 1/05/24, the resident was transferred. A review of the medical record revealed no evidence that a transfer notice was provided to the resident or the resident's representative. On 2/02/24 at 1:10 PM, an interview with the Corporate Registered Nurse (RN#48) was conducted and she stated that the notice of transfer/discharge was normally provided by the unit nurse, but if the unit nurse was unable to do so, then social services would provide it, and it would ultimately be…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-06 · tag F0624 — isolatedPrepare residents for a safe transfer or discharge from the nursing home.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of the medical record and interview with staff, it was determined that the facility staff failed to sufficiently prepare and orient residents for their transfer to the hospital. This was evident for 1 (#18) of 3 residents reviewed for hospitalization. The findings include: Resident #18's medical record was reviewed on 1/12/24 at 12:28 PM. Resident #18's census record revealed the resident was discharged to the hospital on 6/22/23. A progress note, dated 6/22/23 15:23 (3:53 PM), by Staff #59 a Licensed Practical Nurse (LPN) Note Text: ER (Emergency Room) Transfer. Around 2:05 pm, Three sheriffs arrived the facility with court order to transfer resident to ER/psych (psychiatric) unit. (Staff #58, the Physician), present at the facility when they arrived. Paramedics later came with the stretcher to transfer. Sheriffs/Paramedics transferred resident on the stretcher to (the hospital) around 2:30 PM. There was no documentation to indicate that staff informed the resident where he/she was going and took steps to minimize his/her anxiety. In an interview on 1/25/24 at 10:54…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-06 · tag F0625 — isolatedNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview, it was determined that the facility failed to offer a bed-hold notice to the resident or resident's representative before the facility transferred a resident to the hospital. This was evident for 2 (Residents #173 and #169) of 3 resident records reviewed for hospitalization, and for 1 resident (Resident #13) of 26 residents reviewed for facility reported incidents. The findings include: Bed hold notice includes providing written information to the resident; and bed charges, including the duration, during which the resident is permitted to return and resume residence in the nursing facility. 1) On 01/12/24 at 09:15 AM, the surveyor's record review revealed that Resident (#173) was transferred to hospital on [DATE]. However, there was no evidence that the resident received a bedhold policy at that time. On 01/12/24 at 9:35 AM, the surveyor's record review revealed that Resident (#173) was transferred to the hospital on [DATE]. However, the resident received an incomplete…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-06 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, it was determined the facility failed to accurately code significant weight loss of a resident on the Minimum Data Set (MDS) assessment. This was evident for 1 of 7 (#30) residents reviewed for nutrition during the facility's recertification survey. The findings include: On 1/8/24 at 1:52PM, the surveyor reviewed the medical record of Resident #30 which revealed documentation that on 7/4/23, the resident weighed 191.6 lbs (pounds), and on 7/26/23 they were weighed twice, and weighed 168.6 lbs on both occasions, indicating they had sustained significant weight loss of greater than 10% during the month of July 2023. Upon further review of the medical record on 1/11/24 at 12:25PM, the surveyor observed a documented medical order beginning on 7/28/23 which prescribed a medication for the resident that indicated the medication was being used for the purpose of appetite stimulation. Continued surveyor review of the medical record on 1/11/24 at 1:00PM revealed Staff #6, Registered Dietician's progress note on 7/27/23 which documented the resident was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-06 · tag F0644 — isolatedCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the medical record and interview with staff, it was determined that the facility staff failed to accurately complete assessments and refer residents for Preadmission Screening and Resident Review (PASRR) level II determination. This was evident for 1 (#18) of 4 residents reviewed for Behavioral-Emotional. The findings include: Per https://health.maryland.gov/mmcp/longtermcare/Pages/Pasrr: Preadmission Screening and Resident Review (PASRR) process requires that all applicants to Medicaid-certified nursing facilities be given a preliminary assessment to determine whether they might have Serious Mental Illness (SMI) or Intellectual Disability. This is called a Level I Screen. Those individuals who screen positive at Level I are referred to the local health department (LDH), where they receive an in-depth Level II PASRR evaluation. The LHD forwards the results of this evaluation to the Developmental Disabilities Administration or the Behavioral Health Administration as appropriate. The State…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-06 · tag F0655 — isolatedCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
Based on resident interview, review of medical records, and staff interviews, it was determined that the facility failed to provide the resident and their representative with a summary of the baseline care plan within 48 hours of a resident 's admission. This was evident for 3 (Resident #50, #96 and #173) of 48 residents reviewed for baseline care plans. The findings include: The baseline care plan is given to residents within 48 hours of their admission and details a variety of components of the care that the facility intends to provide to that resident. In addition to the baseline care plan, residents are also expected to receive a list of their admission medications. This allows residents and their representatives to be more informed about the care that they receive. 1) On 01/09/24 at 9:05 AM, Resident #173 was interviewed. During the interview, the resident was asked if they had ever received a copy of his/her baseline care plan. The resident stated, no, they never received a copy of the care plan. On 01/11/24 at 10:48 AM, Resident #173's medical record was reviewed. The review…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-06 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, medical record review, and interview, it was determined the facility staff failed to develop and initiate comprehensive person-centered care plans for residents residing in the facility. This was evident for 1 (#18) of 4 residents reviewed for Behavioral-Emotional health needs, and 2 (#75, #23) of 48 residents reviewed for comprehensive care plans. The findings include: A care plan is a guide that addresses the unique needs of each resident. It is used to plan, assess, and evaluate the effectiveness of the resident's care. 1) Resident #18's medical record was reviewed on 1/12/24 at 12:28 PM. The record revealed Resident 18's diagnoses included, but were not limited to, Paranoid Schizophrenia, Major Depressive Disorder, and Anxiety Disorder. Review of the medical record on 1/29/24 at 10:50 AM revealed that a plan of care was developed on 10/24/23 and revised on 11/7/23 for Resident #18 with the focus: The resident has behaviors - being disruptive, belligerent, tobacco product-seeking, using profanity, refusing weights, refusing wound care, urinating in (his/her)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-06 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, it was determined the facility failed to meet professional standards of practice by failing to ensure staff followed physician orders for administration of medications and documentation. This was evident for 1 (Resident #12) of 4 residents observed for medication administration during a recertification survey. The findings include: On 1/25/2024 at 10:05am, surveyor met the nurse, Licensed Practical Nurse, LPN #28, at a medication cart on the 2nd floor Independence Unit. LPN #28 reported she was preparing medications for Resident #12. LPN #28 was observed removing some medications from the medication cart including 2 tablets of Acetaminophen 325 mg. LPN #28 then signed the medications prior to giving them to Resident #12. A review of the medical record revealed that Acetaminophen was ordered to be given three times a day for pain and was scheduled to be given at 6:00 AM, 1200 noon, and 8:00 PM. However, LPN #28 had removed 2 tablets of Acetaminophen from the medication cart at 10:05 AM and gave them to the resident with the other…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-06 · tag F0679 — failed to provide activities — isolatedProvide activities to meet all resident's needs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, medical record review and interview, it was determined that the facility failed to provide activity services to meet the needs of the resident. This was found to be evident for 1 (Resident #39) of four residents reviewed for activities during the investigative portion of the survey. The findings include: On 1/9/24 at 1:06 PM, Resident #39 was asked about his/her activity participation here at the facility. The resident indicated that there were not enough staff to transport the resident to and from activities. Resident #39's medical record was reviewed on 1/31/24 at 12:20 PM. Review of Activity Notes revealed that the last activity note was documented on 11/2/2022. The 11/2/22 note was written by the Director of Activities (Staff #18) with indication that resident #39 preferred to engage in independent activities within the comforts of his/her room . the resident enjoys listening to music, emailing, listening to audio books, and news updates on his iPad. The note further indicated the resident exercises every morning, enjoys socializing with staff, refuses…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-06 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on complaints, reviews of medical records, and interviews, it was determined that the facility failed to: 1) ensure right orders for treatment were put in and documented on, and 2) identify and implement interventions for a resident with significant weight loss. This was evident for 2 (#55, #324) of 66 residents reviewed during a recertification/complaint survey. The findings include: 1) On 1/19/24 at 9:15 AM, a review of a complaint intake MD00175326 revealed allegations concerning Resident #324's appearance and weight loss. On 1/19/24 at 9:43 AM- a review of the weight log from admission to discharge showed a weight loss of over 20lbs. Resident #324 had a weight of 172 lb. on admission [DATE]) and on discharge (12/3/21), his weight was 150.4 lb. Further review showed that the significant weight loss was not reported to the doctor or the dietitian, nor was the issue addressed by the facility staff. On 1/29/24 at 10:05 AM review of the Skilled evaluation form under Nutrition evaluation' from 12/3/21 to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-06 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, medical record review, and interview, it was determined the facility failed to: 1) implement preventative measures to prevent the development of pressure ulcers. This was evident for 3 (Resident #169 and #370, #30) out of 9 residents reviewed for pressure ulcers during the survey; and 2) ensure the Hoyer lift sling was removed from under a resident (Resident #31) when the Hoyer lift was used to assist the resident's transfer between surfaces. This was evident for 1 of 23 complaints investigated during the survey. The findings include: A pressure ulcer, also known as pressure sore or decubitus ulcer, is any lesion caused by unrelieved pressure that results in damage to the underlying tissue. Pressure ulcers are staged according to their severity from Stage I (area of persistent redness), Stage II ( superficial loss of skin such as an abrasion, blister or shallow crater), Stage III ( full thickness skin loss involving damage to subcutaneous tissue presenting as a deep crater), Stage IV (full…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-06 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, staff interview, and observation, it was determined that the facility failed to provide appropriate treatment and services upon admission for the care of a resident with an indwelling catheter. This was evident for 1 (Resident #57) of 4 residents reviewed for Foley catheter during the survey. The findings include: A Foley catheter is a thin, sterile tube inserted into the bladder to drain urine. Always place the drainage bag below the level of the bladder and off the floor to prevent infections. (Foley catheter definition on www.merriam-webster.com) A review of Resident #169's medical record on 1/17/24 at 11:51 AM revealed that the resident was re-admitted to the facility on [DATE] from an acute care facility with a Foley catheter. A review of the resident's discharge summary from the hospital, dated 1/05/24, indicated that the resident's urine culture grew Proteus Mirabilis (a common pathogen responsible for complicated Urinary Tract Infections). Further review of Resident #169's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-06 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, and interviews, it was determined that the facility failed to recognize, evaluate, and manage residents' pain. This was evident for 1 Resident (#50) reviewed for pain during the survey. The findings include: On 1/08/24 at approximately 10:00 AM, Resident #50 was observed moaning and yelling out, with a facial grimace, and although the resident opened their eyes they did not respond in any other way. Staff were observed nearby in the hallway, but did not enter the room. On 1/08/24 at 2:00 PM, Resident #50 was observed in their room and their moaning could be heard in the hallway. Licensed Practical Nurse (LPN#5) was in the hallway and was asked if she knew about the resident's moaning. She replied that the resident had a pressure ulcer and was probably in pain. On 1/09/24 at 10:30 AM, another observation outside Resident #50's room was made. The door was closed, and the resident could be heard moaning. Staff entered the resident's room and closed the door. The resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-06 · tag F0710 — isolatedObtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review and interview with staff, it was determined the facility staff failed to ensure that the care of each resident was supervised by a physician. This was evident for 1 (#18) of 3 residents reviewed for hospitalization, and for 1 (#96) of 7 residents reviewed for nutrition during the survey. The findings include: 1) Resident #18's medical record was reviewed on 1/12/24 at 12:28 PM. The record revealed the residents diagnoses included but were not limited to Paranoid Schizophrenia, Major Depressive Disorder and Anxiety Disorder. A progress note, written 6/22/23 at 15:23 (3:23 PM) by Staff #59 a Licensed Practical Nurse (LPN), indicated ER Transfer. Around 2:05 pm, Three sheriffs arrived the facility with court order to transfer resident to ER/psych unit. (Staff #58, the Physician), present at the facility when they arrived. Paramedics later came with the stretcher to transfer. Sheriffs/Paramedics transferred resident on the stretcher to (the hospital) around 2:30 PM. The record failed to reveal documentation by a physician regarding resident #18's condition…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-06 · tag F0711 — isolatedEnsure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, it was determined the facility failed to ensure physician evaluation of a resident's current medication regimen. This was evident for 1 out of 7 (Resident #1) residents reviewed for unnecessary medications during the facility's recertification survey. The findings include: On 1/19/24 at 2:33PM, the surveyor conducted a review of the medical record which revealed documentation by Staff #43, Physician, for Resident #1's visit note, dated 12/21/23, for a chief complaint of Diabetes Mellitus. The surveyor noted the provider's documented current medication list on their visit note did not match the active medical orders for medications for the resident. Upon further review, the visit note was found to document discussion of the treatment plan with the resident, which included the following: DM (Diabetes Mellitus) well controlled, continue with diabetic diet, continue with Lantus (Insulin medication) and Metformin (medication.) However, upon surveyor review of the resident's medication orders, they were no longer taking these medications. On 1/30/24…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-06 · tag F0726 — failed to have competent, trained nursing staff — isolatedEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on a review of employee files and interviews, it was determined that the facility failed to put a system in place to ensure Licensed Practical Nurses (LPNs) and Geriatric Nursing Assistants (GNAs) were competent with their skill sets. This was found to be evident for 3 (one LPN and two GNAs) out of 5 employee files reviewed for competencies and skill sets. The findings include: On 1/30/24 at 9:04 AM, a review of employee files was conducted for GNAs #40 and #42, LPN #5, #41, and #53. The review of employee files reveals that they did not have documentation to support that they completed their competency skills and techniques to provide safe care to the residents. a. GNA #42 was hired in October 2021. However, there was no competency skills and techniques evaluation in his/her employee file. b. GNA #40 was hired in July 2019. No competency skills and techniques evaluation were in his/her file. c. LPN #41 was hired in April 2020. LPN #41 had competency skills evaluation records for some areas. However, there was no supportive evidence to prove medication administration,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-06 · tag F0730 — isolatedObserve each nurse aide's job performance and give regular training.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on a review of Geriatric Nursing Assistant (GNA) employee records and staff interviews, it was determined the facility failed to conduct yearly performance reviews at least every 12 months. This was evident for 2 (GNA # 40 and #42) out of 2 GNAs records reviewed during this survey. The findings include: On 1/30/24 at 9:04 AM, in an interview with the Director of Nursing (DON) and Human Resources (Staff #47), the surveyor requested employee files for two randomly selected facility GNAs. A review of these records revealed that: GNA #40 was hired in July 2019. There was only one performance evaluation in 2019, and no further evaluations were documented. GNA #42 was hired in October 2021. There was one performance evaluation in January 2024 and no additional evaluation since his/her hire. On 1/30/24 at 3:10 AM, in an interview with Staff #23 (educator), she stated that the educator did GNA's performance review yearly, and the records were filed in the employees' chart. During an interview with the Director of Nursing (DON) on 1/30/24 at 4:14 PM, the DON confirmed that nurse aides'…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-06 · tag F0740 — failed to provide behavioral / mental-health care — isolatedEnsure each resident must receive and the facility must provide necessary behavioral health care and services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of the medical record and interview with staff, it was determined the facility staff failed to identify and provide appropriate treatment and services to assist residents in attaining their highest practicable mental health. This was evident for 1 (#18) of 4 residents reviewed for Behavioral-Emotional. The findings include: Resident #18's medical record was reviewed on 1/12/24 at 12:28 PM. The record revealed Resident 18's diagnoses included, but were not limited to, Paranoid Schizophrenia, Major Depressive Disorder and Anxiety Disorder. A nursing progress note, dated 6/20/23 20:07 (8:07pm), indicated that Resident #18 was sitting in a wheelchair in the hallway, stood up and exposed his/her buttocks to other residents and started cursing at staff and making finger sign. Patient made aware behavior unacceptable, keeps on saying I need my cigarettes, per Aide, patient doesn't have a cigarettes in the cart. A nursing progress note on 6/20/23 at 21:15 (9:15pm) indicated the resident inquired about a 2 liter soda when restaurant food was delivered. When staff informed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-06 · tag F0741 — failed to have staff trained for behavioral health — isolatedEnsure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of the medical record and interview with staff, it was determined the facility failed to ensure it had sufficient staff members who possess the basic competencies and skills sets to meet the behavioral health needs of residents by failing to implement person-centered care approaches and non-pharmacological interventions designed to meet the individual behavioral health goals and needs of each resident. This was evident during review of 1 (#18) of 28 residents reviewed for Abuse. The findings include: During an interview on 1/09/24 at 11:04 AM, Resident #18 indicated when asked, that he/she was hit by a receptionist with a phone and had to go to the hospital to get stitches in his/her head. Resident #18's medical record was reviewed on 1/12/24 at 12:28 PM. The record revealed Resident #18's diagnoses included, but were not limited to, Paranoid Schizophrenia, Major Depressive Disorder and Anxiety Disorder. Review of facility investigation documentation on 1/25/24 at 11:00 AM revealed that on 10/28/23 at approximately 5:00 PM, Resident #18 was in the first-floor dining…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-06 · tag F0745 — failed to provide medically-related social services — isolatedProvide medically-related social services to help each resident achieve the highest possible quality of life.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews and record reviews, it was determined that the facility failed to provided Medically related Social Services This was evident for 1 complaint (MD00175251) of 23 complaints investigated during the annual survey. The findings include: On 1/10/24 at 11:42 AM, a review of complaint MD00175251 was conducted and revealed an allegation that a request had been made for Resident #17's to transfer to another nursing facility closer to their home. Although steps were taken, no beds were available and no further follow up was provided. On 1/12/24 at 9:38 AM an interview with Social Worker (SW#1) was conducted. SW#1 stated that a few months ago she assisted Resident #17's family with their wish to transfer the resident to another facility. She called the facility, sent documentation, called the family, but did not reach them. The desired facility did not have a bed available, and SW#1 said she notified the resident's family by voice mail message and has not heard back from them. When asked if SW#1 had reached out again to the family, SW#1 said no. On 2/02/24 at 11:26 AM an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-06 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and medical record review, it was determined the facility failed to ensure that its medication error rates are not 5 percent or greater. This was found to be evident based on errors identified during medication administration for one (Resident #12) out of four residents observed. The observations were made on one of two nursing units and involved one of two different nurses. The findings include: On 1/25/2024 at 10:05 AM, surveyor met the nurse, Licensed Practical Nurse, LPN #28, at a medication cart on the 2nd floor Independence Unit. LPN #28 reported she was preparing medications for Resident #12. LPN #28 was observed removing the following medications from the medication cart: 2 Acetaminophen 325 mg 1 Duloxetine 20 mg 1 Tramadol 50 mg 1 Ferrous Sulfate 325 mg 1 Hydrochlorothiazide 25 mg 1 Losartan Potassium 50 mg Brimonidine Tartrate Ophthalmic Solution 0.2 % (eye drops) Cosopt PF Ophthalmic Solution 2- 0.5% (Dorzolamide HCL-Timolol Maleate) (eye drops), and Dorzolamide HCL-Timolol Mal Solution 22.3- 6.8 mg/ml (eye drops). LPN #28 then signed the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-06 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations and interviews it was determined that the facility failed to properly store medications. Medications were stored in an area where residents and unauthorized staff could access them. This was evident on 2 of 3 nursing units. The findings include: On 1/12/24 at 9:53 AM Staff #8, Unit Manager, 2nd floor, Licensed Practical Nurse, showed the surveyor to a room labeled the Central Supply Room located on floor 2, on the Independence hallway and proceeded to push the door open and enter the room without use of the keycode pad located on the front of the door. Staff #8 verbalized to the surveyor that this room was the medication room. On 1/12/24 at 9:53 AM the surveyor observed various medications and supplies in the room labeled the central supply room located on floor 2, on the Independence hallway; including but not limited to: aspirin, acetaminophen, naproxen, guaifenesin oral solution, vitamin C, vitamin B, vitamin D, vitamin E, milk of magnesia, Dakin's solution, calcium tablets, povidone iodine 10% solution, multivitamins, multivitamins with iron, Claritin,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-06 · tag F0790 — failed to provide dental care — isolatedProvide routine and 24-hour emergency dental care for each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and medical record review, it was determined that the facility failed to ensure that residents who required dental services on a routine or emergent basis received necessary or recommended dental services in a timely manner. This was evident for 1 (Resident #96) of 4 residents reviewed for dental service, and 1 complaint of 23 complaints investigated during the annual survey. The findings include: 1) On 1/08/24 at 10:39 AM, an interview was conducted with Resident #96. The resident stated that he/she had jaw pain and needed to follow up with the dentist. A review of Resident #96' s medical records on 1/22/24 at 11:12 AM revealed that the resident was diagnosed with mouth cancer in July 2023 while he/she resided in this facility. An oncologist for chemotherapy and radiology therapy has followed up with the resident. Further review revealed that the resident had a dental referral to an oral surgeon on 10/30/23 for evaluation and treatment. Oral exam and extraction. On 1/24/24 at 2:10 PM, the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-06 · tag F0800 — isolatedProvide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview it was determined the facility failed to have an effective process in place for the kitchen to accurately serve according to medical orders and effectively institute dietary changes when they are made, and provide documentation in the medical record for rationale of nutritional changes. This was evident for 3 out of 10 residents (#87, #11, #30) reviewed for food concerns during the facility's recertification survey. The findings include: 1.) On 1/23/24 at 11:01AM the surveyor reviewed the medical record for Resident #87 which revealed a nutrition progress note dated 9/18/23 which documented the resident's past medical history of: unspecified severe pcm (protein calorie malnutrition) and further documented the following recommendation: house supplement 4oz BID (2 times per day.) On 1/23/24 at 11:29AM the surveyor conducted an interview with Staff #3, Food Service Manager, and requested a copy of the snack and supplements list. Staff #3 provided this list and confirmed with the surveyor that the list accurately reflected the days and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-06 · tag F0923 — isolatedHave enough outside ventilation via a window or mechanical ventilation, or both.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on surveyor interview and observation, it was determined that the facility failed to have adequate and functional mechanically operated exhaust ventilation, as necessary to control moisture and odors to ensure good air circulation to keep all parts of the facility odor free. This was evident during the initial tour of the facility. The findings include: On 5/2/2024 at 9:30 AM the Surveyors entered and began the initial tour of the facility. Immediately upon entering the second floor, a distinct ligneous malodorous smell was persistent throughout the second floor of the facility. On 5/3, 5/7 and 5/8/24, the malodorous smell was persistent to all Surveyors. On 5/7/24 at 9:23 AM, a tour with the Maintenance Director revealed that all 10 intakes located on the second-floor nursing unit were not functional. On 5/7/24 at 11:18 AM an interview with the Maintenance Director Revealed that all intakes are vented to the outside using 2.5-inch PVC pipe and the intakes are not built to use a motor. The Maintenance Director confirms the malodorous smell which he states may be coming from…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-06 · tag F0947 — failed to train nurse aides adequately — isolatedEnsure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on documentation review and interview, it was determined the facility failed to ensure nurse aides receive the required training, including dementia care and abuse prevention, no less than 12 hours per year. This was evident for 3 Geriatric Nursing Assistants (GNAs) (#29, #40, and #42) of 3 GNA training records reviewed. The findings include: GNA's personnel files were reviewed on 1/30/24 at 9:04 AM. 1. A review of GNA #29's personnel file revealed GNA #29 was hired in July 2019. The employee file showed that GNA #29 completed online training for abuse and neglect in December 2020, May 2022, and October 2023. However, there were no required training records (abuse, neglect, and dementia care) upon hire and in the year 2021. 2. A review of GNA #40's personnel file revealed GNA #40 was hired in July 2019. The record listed GNA #40's abuse training in November 2020, November 2021, and November 2023. However, there were no records of abuse and dementia training upon hire in 2022. 3. A review of GNA #42's personnel file revealed GNA #42 was hired in October 2021. The online…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-02-26 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review and staff interviews it was determined that the facility failed to revise and update the comprehensive care plan that addressed the resident's change in condition. This was evident 1 out of 36 residents reviewed, involving Resident #89, during the survey process. The care plan is a guide that addresses the unique needs of each resident. It is used to plan, assess and evaluate the effectiveness of the resident's care. The findings include: On 2/22/19 at 10:51 AM medical record review revealed that Resident #89 was admitted to the facility with diagnoses which included but was not limited to cerebral infarction (occurs when blood stops flowing to the brain) for rehabilitation therapy and other chronic health conditions which require ongoing treatment. Continued record review revealed that on 10/28/18 Resident #89 was reported to have fallen out of bed by staff who documented and assessed Resident #89. The post fall assessment was dated 10/29/18. Medical record review revealed that a fall care plan was initiated on 08/11/18 which included goals and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-02-26 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on hospital records and hospital complainant interview, the facility staff failed to ensure that Resident #217's oral care was being done. This was evident for 1 out of 36 residents investigated during the survey process. The findings include: On 1/9/19 Resident #217 was sent out to the hospital for abnormal labs. The hospital issued a complaint regarding the resident's oral hygiene on arrival. On 2/21/19 during the investigation of that complaint, the surveyor spoke to the hospital Complainant. Per the hospital staff complainant, the resident arrived with a mouth full of debris that took some time to clean out of the resident's mouth. On 03/08/19 around 03:15 PM during a review of the hospital medical records, nursing documented in the emergency room report documented, spent considerable amount of time performing oral hygiene on this patient. It is obvious that it has been a long time since oral hygiene has been performed, as the patient's dentures were caked in old stuff and his tongue was black with film. Used foam swabs, toothpaste and lots of suctioning. The amount of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-02-26 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on complaint and hospital records, the facility staff failed to provide appropriate oral care for Resident #217 according to professional standards of practice. This is evident for 1 out of 33 residents investigated during the survey process. The findings include: On 1/9/19 Resident #217 was sent out to the hospital for abnormal labs. Per hospital records the resident's mouth was full of debris that needed cleaning out in the emergency room. On 03/08/19 around 03:15 PM during a review of the hospital medical records, nursing documented in the emergency room report; spent considerable amount of time performing oral hygiene on this patient. It is obvious that it has been a long time since oral hygiene has been performed, as the patient's dentures were caked in old stuff and his tongue was black with film. Used foam swabs, toothpaste and lots of suctioning. The amount of debris that was removed from all the mouth, was approximately a measuring cup full. Patient is at risk for aspiration, with all that was removed from his mouth (end nursing report). It is the facility staffs'…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-02-26 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical records and staff interview, it was determined that the facility staff failed to have a plan in place to manage Resident # 93's pain related to a fall and hospital visit. The was evident for 1 out of 33 residents investigated during the survey process. The findings include: On 2/18/19 staff was called out of Resident #93's room and was notified by a Geriatric Nursing Assistant (GNA) that the resident was noted on the floor at the nursing station with blood oozing out of the head. The resident was noted to have a laceration to the back of the head measuring approximately 1.5 x 0.3 centimeters. The medical doctor gave an order to send the resident out via 911. On 2/19/19 while interviewing the resident's daughter, it was noted that the back of the resident's head was swollen and there were sutures present. As the resident was leaving to go to physical therapy the Resident could be heard saying his/her back was hurting. On 2/26/19 upon seeing Resident #93 again the surveyor asked the resident about any pain. The resident stated that there was pain in the lower back…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-02-26 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation, the facility failed to complete the refrigerator temperature log sheets for the month of January 2019. This was evident for 1 out of 3 months observed. The findings include: During the medication observation of the medication storage room on 2/25/19, it was noted that the staff for the 2 floor medication room did not fill out the medication refrigerator temperature logs from 1/15/19 through 1/31/19, on the evening shift. The temperature log states to record the time, temperature and initials two times per day in the A.M. and P.M. The Director od Nursing (DON), Administrator and the Corporate Nurse were made aware of this deficient practice.
- Potential for harm · Dcited before2019-02-26 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of resident records and staff interviews, the facility failed to document the use of a low bed and continue to document the neurological assessment for Resident #264 after 8:30 AM on 10/18/18. This was evident for 1 out 1 resident reviewed. The findings include: Resident 264 was admitted to the facility in October 2018 following surgery on he/his back and neck. She/he was at the facility for rehabilitation. When the resident entered the facility, her/his daughter was with him/her. The resident's daughter was concerned because the resident had a history of falling and wanted him/her to remain safe. The daughter requested bed rails, but the facility denied the request. The facility informed the resident's family that they do no not use bed rails here. According to the corporate nurse, residents who need fall precautions are placed in a low bed. On 2/22/19 at 11:01 AM record review revealed that at 4 AM (morning) of 10/18/18, the resident got out of bed and walked into the hallway where he/she was found on the floor. At that time the resident was assessed, and neuro…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Ccited before2024-02-06 · tag F0582 — widespreadGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of surveyor requested documents and interviews, it was determined that the facility failed to provide accurate reports regarding residents who received a Beneficiary Notice. Due to this failure, this required survey task was unable to be completed. The findings include: The Beneficiary Notification survey task requires the facility to produce a list of Medicare beneficiaries who were discharged from a Medicare covered Part A stay with benefit days remaining in the past 6 months prior to the survey. From this list 3 randomly selected residents were chosen, and the facility was requested to complete a Beneficiary Notification Checklist form for each of these 3 residents. The facility was asked 4 times to comply with this request. Each time, verbal and written instructions were given. The first request was made on 1/08/24, the second request was made on 1/09/24, the third request was made on 1/11/24, and the 4th request was made on 1/17/24. For each of the 4 requests, the facility provided inaccurate and incomplete information. The list from which to choose a resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · C2024-02-06 · tag F0732 — widespreadPost nurse staffing information every day.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations and interviews, it was determined that the facility failed to post nursing staffing for the entire building. This was observed during the survey. The findings include: On 1/08/24 at 9:01 AM, an observation of the facility's main lobby was conducted. No staffing posting was found in the lobby at that time. On 1/26/24 at 8:37 AM, a tour of the 1st and 2nd floor nursing units was conducted to look for Nursing Staffing Posting. No posting was seen on any of the 1st or 2nd floor nurses stations. On 1/26/24 at 8:53 AM, in an interview with the Minimum Data Set (MDS) Registered Nurse (Staff #14) who was standing near the 1st floor nursing station, Staff #14 was asked if he knew where the facility staffing was posted and he replied that he did not know. On 1/26/24 at 8:55 AM, an interview with the Staffing Coordinator, Staff #16, was conducted. When asked where the Federal staffing posting was, he said that he had all the nursing staff schedules on his computer, and he also invited the surveyor to the staff room where he showed the surveyor the nursing staff…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · C2024-02-06 · tag F0944 — widespreadConduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interviews it was determined that the facility failed to provide Quality Assessment and Performance Improvement (QAPI) training to staff. This was evident during completion of the Extended Survey portion of the survey and had the potential to affect all residents, families, and visitors. The findings include: Quality Assurance and Performance Improvement (QAPI) is the coordinated application of two mutually reinforcing aspects of a quality management system: Quality Assurance (QA) and Performance Improvement (PI). QAPI takes a systematic, interdisciplinary, comprehensive, and data-driven approach to maintaining and improving safety and quality in nursing homes while involving residents and families in practical and creative problem solving (https://www.cms.gov/Medicare/Provider-Enrollment-and-Certification/QAPI/qapidefinition, accessed 12/18/2020). In an interview on 1/30/24 at 3:12 PM, the facility's Nurse Educator (Staff #23) was asked about staff training records. She explained that she was new to the facility and was unable to provide any training…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$72,514 in federal fines across 1 penalty. 1 Medicare payment denial on record.
- $72,514 — penalty dated 2024-02-06
- Medicare payment denial — starting 2024-05-06 for 35 days
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to LIFEWORKS REHAB — 64 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 2.1 | -1.1 vs chain |
| Health inspection | 1 of 5 | 2.0 | -1.0 vs chain |
| Staffing | 1 of 5 | 1.6 | -0.6 vs chain |
| Quality measures | 4 of 5 | 3.9 | +0.1 vs chain |
The other 63 homes this chain runs (chain average 2.1★, per CMS)
Showing 40 of 63; lowest-rated first.
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| TORTUGA HEALTH HOLDCO LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | since 03/01/2020 |
| ISMD HOLDINGS LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 47% | since 05/01/2021 |
| MIRO INVESTMENTS LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 5% | since 03/01/2020 |
| MLMD HOLDINGS LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 47% | since 05/01/2021 |
| BIRNBAUM, ISRAEL | Individual | W-2 MANAGING EMPLOYEE; CORPORATE DIRECTOR | — | since 03/01/2020 |
CMS files one row per role, so the 6 rows in the source record cover these 5 parties — each is shown once here with every role it holds. Nothing is omitted.
4 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 77% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in MD
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Maryland Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 215331. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-11-25, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.