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Bayside Health & Rehabilitation Center

1004 Independence Blvd, Virginia Beach, VA 23455 · For profit - Corporation · 60 certified beds · (757) 464-4058 Medicare & Medicaid certified

Call the home — (757) 464-4058 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0602) — cited Jun 2024Behavioral-health or dementia-care citation — no harm found (F0758)2 actual-harm citations$113,068 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0602), cited Jun 2024
  • it has 2 actual-harm citations
  • a high number of inspection citations overall (59) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $113,068 in federal fines (most recent 2024-06-13)
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its independent health-inspection rating is low (1/5)
  • its payroll-based staffing rating is low (2/5)
  • nursing-staff turnover (78%) runs well above the national median (45%)
  • about 18% of its spending goes to commonly-owned related companies
  • its last standard health inspection was over 2 years ago — the star rating may not reflect current conditions

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 2 of 5
Quality measuresSelf-reported by the facility 4 of 5

Worth a closer look. This home's quality-measure rating runs 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★★ 4/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
1020 Independence Blvd · (757) 497-1400 · Call to confirm hours
Pharmacy
Rite Aid0.2 mi
1075 Independence Blvd · (757) 464-2565 · Call to confirm hours
Grocery
1030 Independence Blvd
Park
Witchduck Rd · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 4 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 3 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased10.4%14.9%15.4%better
Long-stay residents who lose too much weight0.0%5.4%5.4%check this — see note marked star below the table
Long-stay residents with a catheter left in their bladder2.0%0.4%0.9%worse than state — see note marked double-dagger below the table
Long-stay residents with a urinary tract infection1.0%1.6%2.0%better
Long-stay residents with depressive symptoms77.6%18.7%6.5%worse than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury10.4%3.6%3.3%worse
Long-stay residents whose ability to walk worsened14.2%15.6%16.1%better
Long-stay residents on antianxiety or hypnotic medication4.0%20.6%18.9%better
Long-stay residents given the seasonal flu vaccine100.0%94.0%95.3%typical
Long-stay residents with pressure ulcers3.1%4.7%4.7%better
Long-stay residents with worsening bladder/bowel control30.3%21.8%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table5.3%14.2%17.1%better
Short-stay residents who newly got an antipsychotic medication1.6%1.3%1.4%worse
Short-stay residents given the seasonal flu vaccine89.0%73.6%79.4%better
Short-stay residents rehospitalized after admission24.7%22.3%22.6%typical
Short-stay residents with an outpatient ER visit15.2%11.5%12.0%worse

* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

55.7% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 390 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

55.7%U.S. median 51.5%
Got home and stayed home
12.3%U.S. median 10.7%
Went back to hospital
65.5%U.S. median 56.6%
Met the expected recovery
0.78U.S. median 0.31
Therapy hours / resident / day
0.40hours / resident / day
Physical therapy
0.31hours / resident / day
Occupational therapy
0.08hours / resident / day
Speech therapy

Met the expected recovery: 65.5% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 116 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.78 therapist hours per resident per day in 2026Q1 — more than 94% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 13% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF55.7%CMS range 50.8–60.751.5%Oct 2022–Sep 2024better than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF12.3%CMS range 9.6–15.710.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge65.5%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge69.0%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge71.5%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified86.1%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting68.3%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge81.1%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened1.8%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization9.0%CMS range 6.7–11.57.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.201.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.96
RN hours/ resident / day
0.88
LPN hours/ resident / day
1.54
Aide hours/ resident / day
3.38
Total nurse hours/ resident / day
0.77
RN hoursweekends
77.9%
Total nursing turnover
57.1%
RN turnover

How full it usually is: this home is certified for 60 beds and averages 57.1 residents a day — about 95% occupied, or roughly 3 beds typically open. It runs essentially full — expect a waiting list. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.38 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.96 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 1.54 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.90 hrs/resident/day on weekends vs 3.58 on weekdays — 19% thinner on weekends. RN hours go from 1.04 to 0.77 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 78% is well above the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

40
deficiencies at the latest standard inspection (2024-06-13)
5
at the previous standard inspection (2021-02-19)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

This trend is not current. The most recent of these two inspections was over 2 years ago; the arrow describes what inspectors found then, not what the home is like now.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

59 citations, most serious first. The 12 most serious are shown; the remaining 47 are one tap away and print in full.

  • Actual harm · G2024-06-13 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, family interview, staff interviews, clinical record review, and facility document review, the facility staff failed to prevent, identify, assess and treat pressure sores for one (1) resident (Residents #165) resulting in harm in a survey sample of 62 Residents. The findings included: Resident #165's unstageable pressure wounds were never identified by the facility. No measurements nor descriptions of the wounds were ever placed in the clinical record by nursing staff. The 4-13-21 identification of multiple unstageable pressure wounds occurred at an outside orthopedics appointment and was not treated until the Resident was seen by the wound NP on 4-16-21, 3 days after identification. This was identified as harm. Resident #165 was admitted to the facility on [DATE] and discharged on 4-20-21 (29 days later) with diagnoses including; Diabetes type 2, acute hip fracture with surgical repair, Foley (brand name) urinary catheter placement after hip fracture, and congestive obstructive pulmonary…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-06-13 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, clinical record review, and facility documentation the facility staff failed to ensure that residents receive treatment and care in accordance with professional standards of practice, the comprehensive person-centered care plan for 2 Residents (#172 and #27) in a survey sample of 62 residents. The findings included: 1. For Resident #172 the facility staff failed to provide treatments for non-pressure wounds which became infected and resulted in hospitalization, this is harm. Resident #172 was admitted on [DATE] with 4 wounds and no orders, and when orders were obtained on 5/1/24 they were not transcribed to the MAR until 5/3/24. In addition, the care plan stated wound care as ordered however there were no wound care orders on 4/30/24. Resident #172's admission diagnoses included but were not limited to diabetes, hereditary lymphedema, non-pressure wound to left leg, Motor Vehicle Accident (MVA) driver resulting in lacerations with sutures to left lower leg and foot, muscle weakness and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-06 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident family member interview, and staff interviews the facility staff failed to maintain a clean, comfortable, homelike environment for 1 of 5 residents (Resident #5), in the survey sample. The findings included: Resident #5 was originally admitted to the facility 3/1/25 after an acute care hospital stay. The admission diagnoses included; cerebral infarction, type 2 diabetes mellitus with unspecified complications, unspecified congestive heart failure, and essential hypertension. The admission Minimum Data Set (MDS) assessment with an assessment reference date (ARD) of 3/7/25 coded the resident as completing the Brief Interview for Mental Status (BIMS) and scoring 02 out of a possible 15. This indicated Resident #5's cognitive abilities for daily decision making were severely impaired. On 3/5/25 at 10:10 AM during an observation tour for room [ROOM NUMBER], it was observed that there was large/deep gauges in the drywall behind the (A) bed headboard and the room light fixture cover was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-06 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, resident interview, staff interview, clinical record review, and review of facility documents, the facility's staff failed to administer significant medications on admission for 1 of 5 residents (Resident #3), a closed record resident, in the survey sample. The findings included: Resident #3 was originally admitted to the facility 12/31/24 after an acute care hospital stay. The resident has never been discharged from the facility. The current diagnoses included; Malignant Neoplasm of Brain Unspecified and Convulsion Disorder. The admission Minimum Data Set (MDS) assessment with an assessment reference date (ARD) of 1/06/25 coded the resident as completing the Brief Interview for Mental Status (BIMS) and scoring 2 out of a possible 15. This indicated Resident #3 cognitive abilities for daily decision making were severely impaired. In sectionGG(Functional Abilities Goals) the resident was coded as requiring supervision with touch assistance with eating, Dependent with toileting hygiene, shower/bathe self, lower body dressing and personal hygiene. The Care Plan…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-06-13 · tag F0680 — widespread
    Ensure the activities program is directed by a qualified professional.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interviews, clinical record reviews, and review of facility documents, the facility staff failed to ensure the activities program was directed by a qualified professional who could direct the provision of activities to the residents which resulted in substandard quality of care. The findings included: During the recertification survey conducted 6/4/24 through 6/7/24 and 6/10/24 through 6/13/24 residents were identified who could benefit from meaningful and individualized activity programs. A further review of the activities program revealed that the previous Director of Recreation separated from the facility on 3/28/2023 and a Certified Nursing Assistant (CNA) with an interest in activities volunteered to provide activities for the residents until a qualified professional was vetted. The CNA first assumed the role of Activity Assistant and was officially promoted to the role of Director of Recreation on 3/11/24, contingent the facility paid for the certification program and all testing associated. An interview was conducted with the unqualified Director of Recreation…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-06-13 · tag F0550 — failed to protect resident dignity and rights — pattern
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview, staff interview and clinical record review, the facility staff failed to maintain the self esteem/dignity of two resident (Resident # 5 and #10) in survey sample of 62 residents. The findings included: 1. For Resident # 5, the facility staff did not provide a dignified experience regarding incontinence care. Resident # 5 was admitted to the facility on [DATE] with diagnoses including but not limited to: Type 2 Diabetes, Chronic Kidney Disease, Glaucoma, hypertension, Osteomyelitis and depression. Resident # 5's MDS review included the MDS (Minimum Data Set Assessment) with an ARD (Assessment Reference Date) of 4/22/2024 which was a quarterly assessment. The MDS coded Resident # 5 as requiring extensive assistance from one to two staff members with bed mobility, dressing, toileting, hygiene, and bathing. The Resident was also coded as 14 of 15 possible points on a brief interview for mental status (BIMS), indicating no cognitive impairment. The Resident was coded as…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-06-13 · tag F0658 — failed to meet professional standards of care — pattern
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident interview, staff interview and clinical record review, the facility staff failed to provide care and services in accordance with professional standards for three resident (Resident #5, #173 and #27) in a survey sample of 62 residents. The findings included: 1. For Resident # 5, facility staff failed to administer, and/or document medications and treatments as administered, as ordered by the physician on several dates including but not limited to: 5/5/2024, 5/13/2024 and 5/30/2024. Resident # 5 was admitted to the facility on [DATE] with diagnoses including but not limited to: Type 2 Diabetes, Chronic Kidney Disease, Glaucoma, hypertension, Osteomyelitis and depression. Resident # 5's MDS review included the MDS (Minimum Data Set Assessment) with an ARD (Assessment Reference Date) of 4/22/2024 which was a quarterly assessment. The MDS coded Resident # 5 as requiring extensive assistance from one to two staff members with bed mobility, dressing, toileting, hygiene, and bathing. The Resident was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-06-13 · tag F0679 — failed to provide activities — pattern
    Provide activities to meet all resident's needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, resident interviews, staff interviews, clinical record reviews, and review of facility documents, the facility staff failed to provide an ongoing program to support residents in their choice of activities based on the comprehensive assessment and care plan by a qualified Activities Professional for 4 of 62 residents (Resident #1, 170, 9, and 26), in the survey sample. The findings included: 1. On 6/12/24 at approximately 1:15 PM, Resident #1 was identified as an individual who could benefit from one to on or frequent short activities throughout the day. Resident #1 was originally admitted to the facility on [DATE] and he had never been discharged from the facility. The resident's diagnoses included dementia with behavioral disturbances. The admission Minimum Data Set (MDS) assessment with an assessment reference date (ARD) of 5/9/24 coded the resident as completing the Brief Interview for Mental Status (BIMS) and scoring 06 out of a possible 15. This indicated Resident #1's cognitive…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-06-13 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, staff interviews, clinical record review, and facility document review, the facility staff failed to ensure residents environment remained as free of accident hazards as is possible for residents that used the dining room and for a resident who smoked, Resident #37. The findings included: 1. The facility staff failed to ensure chemicals were kept away from unattended residents reach, and out of public areas. On 6/4/24 at approximately 1:00 PM a bottle observation was made of a half full spray bottle of Wallpaper Remover sitting on the table on the right side of the dining room near the wall. Other Employee 3 was in the dining room and was asked if the bottle was something she was using. Other Employee #3 stated that she worked in the laundry and that it was not something housekeeping would generally use. On 6/4/24 at approximately 1:15 PM an interview was conducted with the maintenance director who stated he had not seen this chemical before and was unaware of who might be using it. He…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-06-13 · tag F0692 — failed to prevent malnutrition and dehydration — pattern
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, clinical record review and facility documentation, the facility staff failed to ensure residents receive sufficient fluid intake to maintain proper hydration, and maintain acceptable parameters of nutritional status, and was offered a therapeutic diet when needed for 2 (R #258 and #13) residents in a survey sample of 62 residents. The findings included: 1. For Resident #258, the facility staff failed to ensure the resident was provided a diet that he could eat to maintain adequate nutritional status. Resident #258 was admitted to the facility on [DATE] with diagnoses that included but were not limited to malnutrition, dementia, weakness, abnormality of gait, and history of falls. On 6/5/24 observation made of Resident #258's lunch tray, resident only ate pudding and applesauce. On 6/6/24 observation of breakfast tray Resident #258 ate only hot cereal. On 6/7/24 at approximately 12:15 PM, an observation was made of Resident #258 in his room with his family at his bedside. An…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-06-13 · tag F0695 — failed to provide proper breathing / tracheostomy care — pattern
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, clinical record review and facility documentation the facility staff failed to provide respiratory care consistent with professional standards of practice for 3 Residents (R #23, R #258 and R# 31) in a survey sample of 62 Residents. The findings included: 1. For Resident # 23 the facility failed to ensure the Bi-Pap was placed on the resident as ordered by physician. Resident #23 was admitted to the facility on [DATE] with diagnoses that include but are not limited to hypertension, Paroxysmal Atrial Fibrillation, adult failure to thrive, history of Malignant Neoplasm of Prostate Protein -Calorie malnutrition, chronic respiratory failure with hypoxia, dependence on enabling machines or devices, pressure ulcers and dysphagia. On 6/10/24 at 11:40 AM Resident was observed in bed head of bed elevated, wearing hospital gown awake watching television. Resident # 23 was observed to have a Bi-Pap machine at the bedside however there was no date on tubing and there was no storage bag in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-06-13 · tag F0725 — failed to have enough nursing staff — pattern
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on staff interviews, and facility documentation, the facility failed to have sufficient nursing staff to ensure resident safety and resident needs are met. The findings included: The facility staff failed to maintain Certified Nursing Assistant (CNA) staffing at sufficient numbers to ensure continuity of care and safety for the residents as documented in the as worked schedules for 5/11/2024-5/13/2024, 5/24/2024-5/31/2024, and 6/4/2024-6/24/2024. On 6/6/24 at 2:00 p.m., an interview was conducted with the Human Resources (HR) Director who was asked about the staffing of the units. The HR Director stated that the facility has been short-staffed and are currently supplementing staff with agency staff. On 6/13/24, during the end-of-day meeting, the Administrator was made aware of the concerns. No further information was provided.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
Show the remaining 47 citations
  • Potential for harm · E2024-06-13 · tag F0726 — failed to have competent, trained nursing staff — pattern
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on staff interviews, and facility documentation, the facility staff failed to ensure that licensed nursing staff completed the required competencies necessary to care for residents' needs. The findings included: The facility failed to maintain the required nursing staff competencies necessary to care for residents. A review of the Training Transcripts for 19 licensed staff members revealed that nine (9) of the 19 licensed nursing staff members did not complete the required training courses. On 6/11/24 at 1:40 p.m., an interview was conducted with the Human Resource (HR) Director who was asked about the licensed nursing staff competency training courses. The HR Director was not able to present evidence that the nine (9) licensed nursing staff had completed the required competency training courses. On 6/13/24, during the end-of-day meeting, the Administrator was made aware of the concerns. No further information was provided before the survey's exit.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-06-13 · tag F0727 — failed to provide required RN coverage — pattern
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on staff interviews, and facility documentation, the facility failed to ensure that a Registered Nurse worked at least 8 consecutive hours within 24 hours, 7 days a week. The findings included: The facility failed to ensure that a Registered Nurse (RN) worked at least 8 consecutive hours within 24 hours, 7 days a week. A review of the as worked schedules for 5/11/24-5/13/24, 5/24/24-5/31/24, and 6/4/24-6/24/24, indicated there was no documentation that a Registered Nurse worked for 8 consecutive hours a day, 7 days a week. On 6/11/24 at 1:40 p.m., an interview was conducted with the Human Resources (HR) Director who was asked about nursing staff RN coverage. The HR Director said that she was aware that an RN was required at least 8 consecutive hours, 7 days a week. The HR Director stated that the facility has been short-staffed and was currently supplementing staff with agency staff. On 6/13/24, during the end-of-day meeting, the Administrator was made aware of the above concerns. No further information was provided prior to the survey's exit.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-06-13 · tag F0730 — pattern
    Observe each nurse aide's job performance and give regular training.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interviews, and facility documentation, the facility failed to ensure that the nurses' aides had performance reviews every 12 months and at least 12 hours of regular in-service education included on the aide's performance review. The findings included: The facility failed to conduct nurse aide performance reviews every 12 months and at least 12 hours of in-service education included on the aide's annual performance review per their hire date. A review of the training transcripts and staff education files revealed that not all nurse aides completed the mandatory in-services education. On 6/11/24 at 1:40 p.m., an interview was conducted with the Human Resources (HR) Director who was asked about the nurse aides' in-service education and stated that the employee files that included performance reviews and in-service records were correct and up to date. She had no additional records to provide for the nurse aides who did not have annual performance reviews with the required training hours. On 6/13/24, during the end-of-day meeting, the Administrator was made aware of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-06-13 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on Staff interview, clinical record review, and facility document review, the facility failed to provide medications as ordered by a physician for two (2) Residents (Resident #49, and #45) in a survey sample of 62 residents. The findings included: 1. For Resident #49, Facility staff failed to Administer Lovenox (anticoagulant) and Keflex (antibiotic) medication. Resident #49, was admitted to the facility on [DATE], and discharged to the emergency room with an infected wound on 4-19-24. The Resident returned on 4-24-24. Diagnoses included; After care following hip fracture, alzheimers disease, stage 4 sacral pressure sore, hypertension, hypothyroid, stroke, malnutrition, aphasia, dysphagia, and aspiration pneumonia. Resident #49 was a bed bound patient with severe cognitive impairment. Resident #49 was documented as being totally dependant on staff for all activities of daily living such as hygiene, transferring, and bed mobility. The Resident was incontinent of bowel and bladder. The Resident's physician…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-06-13 · tag F0756 — failed to review each resident's drug regimen — pattern
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interviews, clinical record review, and review of facility documents, the facility staff failed to ensure pharmacist reported irregularities to the attending physician, the facility's medical director and the director of nursing, and were acted upon for four (4) of 62 residents (Resident #11, #172, #4 and #25), in the survey sample. The findings included: 1. The facility staff failed to ensure the physician and/or designee received the recommendations from the pharmacy review dated 4/20/24 for Resident #11. Resident #11 was originally admitted to the facility 4/18/24 after an acute care hospital stay. The current diagnoses included type 2 diabetes mellitus, acute bronchitis, hyperlipidemia, depression, muscle weakness, and unspecified dementia. The admission Minimum Data Set (MDS) assessment with an assessment reference date (ARD) of 4/24/24 coded the resident as completing the Brief Interview for Mental Status (BIMS) and scoring 6 out of a possible 15. This indicated Resident #11's cognitive…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-06-13 · tag F0868 — pattern
    Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview and review of facility documents, the facility staff failed to keep identified systems functioning properly, and to implement necessary action plans to assure the quality of life for the residents using the Quality Assurance and Performance Improvement (QAPI) committee; including to identify deficiencies in the area of Qualifications of an Activity Professional as well as repeated deficiencies, and to have the Director of Nursing (DON) and/or a designee participate in the 7/23/24 QAPI meeting. The findings include: On 8/7/24 at 4:10 PM a QA&A (Quality Assessment and Assurance) interview was conducted with the Administrator regarding the QAPI meeting that took place on 7/23/24. The Administrator stated that during the QAPI meeting all of the deficient citations from the Plan of Corrections survey ending 6/13/24 were discussed. The Administrator also stated that all of the audits were discussed related to the Plan of Corrections. During this interview the Administrator stated that the facility currently does not have a qualified professional directing the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-06-13 · tag F0940 — failed to train staff — pattern
    Develop, implement, and/or maintain an effective training program for all new and existing staff members.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on staff interviews, and facility documentation, the facility failed to determine training needs based on its facility assessment and maintain a training program for all new and existing staff. The findings included: The facility failed to maintain a training program for all new and existing staff. A review of the staff Training Transcripts, and Staff Education files revealed that none of the 19 staff transcripts reviewed had completed all the mandatory training. On 6/11/24 at 1:40 p.m., an interview was conducted with the Human Resources (HR) Director who was asked about the staff development and training program. She stated that the education and training files are up to date. On 6/13/2024, during the end-of-day meeting, the Administrator was made aware of the above concerns. No further information was provided before the survey exit.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-06-13 · tag F0941 — pattern
    Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on staff interviews, and facility documentation, the facility failed to ensure that all direct care staff completed mandatory Effective Communication training. The findings included: The facility failed to ensure that all direct care staff completed mandatory Effective Communication training. A review of the staff's Training Transcripts and Staff Education files revealed that not all direct care staff had documented completion of mandatory Effective Communication training. On 6/11/24 at 1:40 p.m., an interview was conducted with the Human Resource (HR) Director who was asked about direct care staff having completed mandatory Effective Communication training. She stated that training and education were recorded in their computer-based training platform and that the files for each facility employee were correct and up to date. On 6/13/24, during the end-of-day meeting, the Administrator was made aware of the above concerns. No further information was provided before survey exit.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-06-13 · tag F0942 — pattern
    Ensure that staff members are educated on resident rights and facility responsibilities to properly care for its residents.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on staff interviews, and facility documentation, the facility failed to ensure that all employees are educated on resident rights and responsibilities of the facility. The findings included: The facility failed to ensure that staff members were educated on resident rights and responsibilities of the facility. A review of the staff's Training Transcripts and Staff Education files revealed that not all direct care staff had documented completion of Resident Rights training and the responsibilities of the facility. On 6/11/24 at 1:40 p.m., an interview was conducted with the Human Resources (HR) Director who was asked about direct care staff having completed mandatory Resident Rights training. She stated that training and education were recorded in their computer-based training platform and that the files for each facility employee were correct and up to date. On 6/13/24, during the end-of-day meeting, the Administrator was made aware of the above concerns. No further information was provided before the survey exit.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-06-13 · tag F0943 — pattern
    Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on staff interviews, and facility documentation, the facility failed to ensure that staff members had completed the mandatory Abuse, Neglect, and Exploitation training. The findings included: The facility failed to ensure that staff members had completed the mandatory Abuse, Neglect, and Exploitation training. A review of the staff's Training Transcripts and Staff Education files revealed that not all direct care staff had documented completion of mandatory Abuse, Neglect, and Exploitation training. On 6/11/24 at 1:40 p.m., an interview was conducted with the Human Resources (HR) Director. She was asked about staff education regarding Abuse, Neglect, and Exploitation training. She stated that training and education were recorded in their computer-based training platform and that the files for each facility employee were correct and up to date. On 6/13/24, during the end-of-day meeting, the Administrator was made aware of the above concerns. No further information was provided before the survey exit.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-06-13 · tag F0945 — failed to train staff on abuse prevention — pattern
    Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on staff interviews, facility documentation review, the facility staff failed to ensure all staff received mandatory infection control training. The findings include: Review of the staff training records indicated the following facility staff did not have mandatory infection control training: The Director of Nursing (DON), CNA #8, Others #9, Others #10, Others #11, Others #12, Others #13, and Others #14. The above findings were shared with the Administrator, Corporate Nurse #1, and Corporate Nurse #2 on 6/13/2024 at approximately 11:45 AM. No further information was provided prior to the conclusion of the survey.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-06-13 · tag F0946 — pattern
    Provide training in compliance and ethics.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on facility staff interviews, and facility documentation, the facility failed to ensure that all staff members had completed the mandatory Ethics and Compliance Training. The findings included: The facility failed to ensure that all staff members had completed the mandatory Ethics and Compliance Training. A review of the staff's Training Transcripts and Staff Education files revealed that 19 direct care staff had not documented completion of mandatory Ethics and Compliance Training. On 6/11/24 at 1:40 p.m., an interview was conducted with the Human Resources (HR) Director who was asked about staff training regarding, Ethics and Compliance Training. She stated that the training and education were recorded in their computer-based training platform and that the files for each facility employee were correct and up to date. On 6/13/24, during the end-of-day meeting, the Administrator was made aware of the concerns. No further information was provided before the survey exit.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-06-13 · tag F0947 — failed to train nurse aides adequately — pattern
    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on facility staff interviews, and facility documentation, the facility failed to ensure that the nurse aides had a minimum of 12 hours of in-service training including dementia, abuse prevention and facility assessments, and special needs of the residents in a year. The findings included: The facility failed to ensure that nurse aides have a minimum of 12 hours of in-service training within 12 months to meet the needs of the residents. A review of the staff's Training Transcripts and Staff Education files revealed that not all nurse aides completed the mandatory 12 hours of in-service education and training. On 6/11/24 at 1:40 p.m., an interview was conducted with the Human Resources (HR) Director who was asked about nurse aides' in-services and education. She stated that training and education are recorded in their computer-based platform and that the files are correct and up to date. On 6/13/2024, during the end-of-day meeting, the Administrator was made aware of the above concerns. No further information was provided before the survey exit.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-06-13 · tag F0949 — failed to train staff on dementia and abuse — pattern
    Provide behavior health training consistent with the requirements and as determined by a facility assessment.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on facility staff interview, and facility documentation, the facility failed to ensure that all staff members had completed the mandatory Behavioral Health Training. The findings included: The facility failed to ensure that all staff members had completed the mandatory Behavioral Health Training. A review of the staff Training Transcripts, and the Staff Education files for 19 staff members revealed that six (6) of the staff reviewed had not completed the mandatory Behavioral Health Training. On 6/11/24 at 1:40 p.m., an interview was conducted with the Human Resources (HR) Director who was asked about staff training regarding, the mandatory Behavioral Health Training. She stated that the training and education are recorded in their computer-based platform and that the files are correct and up to date. On 6/13/24, during the end-of-day meeting, the Administrator was made aware of the concerns. No further information was provided before the survey exit.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-13 · tag F0554 — isolated
    Allow residents to self-administer drugs if determined clinically appropriate.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, resident interview, staff interview, and clinical record review, the facility staff failed to ensure one Resident (Resident # 5) in a survey sample of 62 residents was clinically appropriate to self-administer medications. The findings included: 1. For Resident # 5, the facility staff allowed prescription eye drops to be kept at the bedside without an order and self administration assessment. On 6/5/2024 at 9:30 a.m., a plastic prescription bag with an affixed label that stated Bremonidine 0.2 % eye gtts (drops) was noted on Resident # 5's overbed table. The eye drops had been opened and still had medication remaining. Resident # 5 stated she kept the eye drops at her bedside because the staff members kept losing her eye drops. Resident # 5 stated that she was diagnosed with glaucoma and she was very concerned about not getting the eye drops on time. Resident # 5 stated she would give the eye drops to the nurses when it was time to administer them. On 6/5/2024 at 10:05 a.m., the bag with the eye drops was still on the overbed table. On 6/5/2024 at 10:20 a.m.,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-13 · tag F0561 — failed to honor residents' choices — isolated
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview, staff interview and clinical record review, the facility staff failed to ensure one resident (Resident # 5) in the survey sample of 62 residents had the right to make choices about aspects of life in the facility. The Findings included: 1. For Resident # 5, the facility staff often failed to provide more coffee as requested. Resident # 5 was admitted to the facility on [DATE] with diagnoses including but not limited to: Type 2 Diabetes, Chronic Kidney Disease, Glaucoma, hypertension, Osteomyelitis and depression. Resident # 5's MDS review included the MDS (Minimum Data Set Assessment) with an ARD (Assessment Reference Date) of 4/22/2024 which was a quarterly assessment. The MDS coded Resident # 5 as requiring extensive assistance from one to two staff members with bed mobility, dressing, toileting, hygiene, and bathing. The Resident was also coded as 14 of 15 possible points on a brief interview for mental status (BIMS), indicating no cognitive impairment. The Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-13 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview and clinical record review, the facility staff failed to inform and provide written information to formulate an advance directive for 2 of 62 residents (Residents #3 and #21) in the survey sample. The findings included: 1. Resident #3 was originally admitted to the facility 5/2/24 after an acute hospital stay. The current diagnoses included metabolic encephalopathy, difficulty in walking, type 2 diabetes mellitus, muscle weakness, and chronic obstructive pulmonary disease. The admission Minimum Data Set (MDS) assessment with an assessment reference date (ARD) of 5/4/24 coded the resident as completing the Brief Interview for Mental Status (BIMS) and scoring 14 out of a possible 15. This indicated Resident #3's cognitive abilities for daily decision making were intact. A review of Resident #3's clinical records didn't reveal a written Advance Directive which would have included what to do if the resident becomes incapacitated, a designated health care surrogate, medical/surgical…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-13 · tag F0602 — failed to protect residents from theft of their belongings — isolated
    Protect each resident from the wrongful use of the resident's belongings or money.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interviews and clinical record review, the facility staff failed to ensure a resident was free from misappropriation of personal property for 1 of 62 residents (Resident #173), in the survey sample. The findings included: Resident #173 was originally admitted to the facility 6/3/24 after an acute care hospital stay. The resident's diagnoses included alcohol abuse and glaucoma. The resident had not been admitted to the facility long enough for the Minimum Data Set (MDS) to be completed therefore the following information was obtained from the Admission/readmission Nursing Collection Tool dated 6/3/24. The tool revealed at number 1. Cognitive state, that the resident was oriented to person and place. An interview was conducted with the resident on 6/10/24 at approximately 1:40 P.M. Resident #173 stated he had not received his eye drops since admission to the facility. The resident further stated that his sister administered his ophthalmic drops when he was home. The resident also stated he had not experienced blurred vision, burning, itching, or a feeling as if…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-13 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, facility documentation review, and clinical record review, the facility staff failed to review and revise the care plan for 5 Residents (Residents #45, #359, #36, #161, and #50) in a survey sample of 62 Residents. The findings include: 1. For Resident #45, the facility staff failed to revise the care plan to include Eliquis anticoagulant therapy and assessment after a bilateral lung pulmonary embolus (blood clot) diagnosis in the hospital. Resident #45, was initially admitted to the facility on [DATE], with diagnoses including; Hypothyroidism, ileus, Atrial fibrillation, weakness, falls, gluten intolerance, and obesity. The Resident was discharged on 3-19-24 back to the emergency room for fever, body ache and change in level of consciousness. The Resident was readmitted on [DATE] after the inpatient hospitalization for bilateral pulmonary embolus (lung blood clots), bilateral pneumonia with sepsis, metabolic encephalopathy, and protein calorie malnutrition. Resident #45's most recent…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-13 · tag F0660 — isolated
    Plan the resident's discharge to meet the resident's goals and needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview, staff interview, clinical record review, and review of facility documents, the facility's staff failed to ensure a complete list of orders were sent to the Home Health Agency upon resident's discharge for 1 of 62 residents (Resident #167), in the survey sample. The findings included: Resident #167 was originally admitted to the facility 10/02/21 and discharged on 10/22/21 after an acute care hospital stay. The resident has never been discharged from the facility. The current diagnoses included; End stage Renal Disease The admission Minimum Data Set (MDS) assessment with an assessment reference date (ARD) of 10/08/21 coded the resident as completing the Brief Interview for Mental Status (BIMS) and scoring 15 out of a possible 15. This indicated Resident #167 cognitive abilities for daily decision making were intact. In sectionGG(Functional Abilities Goal) the resident was coded as Independent with eating, Requires partial/moderate assistance with toileting hygiene and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-13 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, clinical record review and facility documentation, the facility staff failed to provide ADL (Activities of Daily Living) care 7 Residents (#'s 13, 161, 258, 7, 171, 5 and 165 ) in a survey sample of 62 Residents. The findings included: 1. For Resident #13 the facility staff failed to provide incontinence care in a timely manner leaving Resident #13 in brief that was visibly soiled. 6/4/24 at 11:30 AM, Resident #13 was laying in soiled brief notable urine and feces odor in room. Sheets soiled with brownish yellow stain on left side of the bed. Resident #13 asked if the staff have been in to provide incontinence care and she stated that they had not been in since they collected the breakfast trays and had not provided incontinence care since before breakfast. 6/4/24 at 12:00 AM , Resident feces odor remained in room has still not been changed. On 6/4/24 at 1:00 PM, Corporate Employee #1 stated that the facility does not have a policy on ADL Care, she stated they use Mosby's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-13 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, clinical record review and facility documentation the facility staff failed to ensure residents who use psychotropics receive gradual dose reduction and are free from unnecessary psychotropic medications for one (1) resident (Resident #13) in a survey sample of 62 Residents. The findings include: The resident was admitted with diagnoses that included muscle weakness, scoliosis, hypotension, history of falls, anxiety disorder unspecified, insomnia, osteoporosis, atrial fibrillation, major depressive disorder, hypertension, psychophysiological insomnia, hx of transient ischemic attack, and protein calorie malnutrition. On the morning of 6/10/24 a review of the clinical record revealed the following orders for psychotropic medications for Resident #13: Duloxetine HCL (trade name Cymbalta, an anti-depressant) oral cap. Delayed release, 60 mg Give 1 cap by mouth one time a day order date 9/16/23. Zolpidem Tartrate (trade name Ambien, a hypnotic) tab. 5 mg. Give 1 tablet by mouth at bedtime for insomnia. Take 5mg (1 tab) at bedtime nightly. 2/27/24 Buspirone HCL (trade…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-13 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, facility documentation review, and clinical record review, the facility staff failed to prevent significant medication errors for five (5) Residents (Residents #45, #49, #23, #166 and #358) in a survey sample of 62 residents. The findings included: 1. For Resident #45, the facility staff failed to administer Eliquis anticoagulant medication after a bilateral lung pulmonary embolus (blood clot) diagnosis in the hospital with a specialist doctor's ordered dose Resident #45, was initially admitted to the facility on [DATE], with diagnoses including; Hypothyroidism, ileus, Artial fibrillation, weakness, falls, gluten intolerance, and obesity. The Resident was discharged on 3-19-24 back to the emergency room for fever, body ache and change in level of consciousness. The Resident was readmitted on [DATE] after the inpatient hospitalization for bilateral pulmonary embolus (lung blood clots), bilateral pneumonia with sepsis, metabolic encephalopathy, and protein calorie malnutrition. Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-13 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, resident interview, staff interview and clinical record review, the facility staff failed to ensure medications were stored properly in the refrigerator and on the medication carts. The findings included: 1. On 6/10/24 at approximately 12:40 PM the medication storage task was completed with Licensed Practical Nurse (LPN) #2. In the refrigerator in the medication room along with medication to be administered was an opened vial of purified protein derivative (PPD), which was absent of the date it was opened. There were also four single dose COVID-19 vaccines with expiration dates of April 2024. 2. Also on 6/10/24 at approximately 1:07 PM the medication cart that serviced Hall #3 was inspected with LPN #6. In the medication cart were three opened bottles of Latanoprost ophthalmic drops for Resident #50. The oldest bottle was dated 4/23/24, another 5/11/24 and 5/24/24. LPN #6 left the cart and Registered Nurse (RN) #2 completed the inspection. RN #2 stated that Latanoprost ophthalmic drops…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-13 · tag F0791 — failed to provide routine dental services — isolated
    Provide or obtain dental services for each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview, staff interview, facility documentation review and clinical record review, the facility staff failed to ensure one Resident (Resident # 5) received routine and emergency dental care. The Findings included: For Resident # 5, the facility staff failed to schedule routine and emergency dental care appointments. Resident # 5 was admitted to the facility on [DATE] with diagnoses including but not limited to: Type 2 Diabetes, Chronic Kidney Disease, Glaucoma, hypertension, Osteomyelitis and depression. Resident # 5's MDS review included the MDS (Minimum Data Set Assessment) with an ARD (Assessment Reference Date) of 4/22/2024 which was a quarterly assessment. The MDS coded Resident # 5 as requiring extensive assistance from one to two staff members with bed mobility, dressing, toileting, hygiene, and bathing. The Resident was also coded as 14 of 15 possible points on a brief interview for mental status (BIMS), indicating no cognitive impairment. The Resident was coded as…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-13 · tag F0803 — failed to meet residents' dietary needs — isolated
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on Observation, facility document review, clinical record review, staff interview, and Resident interview the facility staff failed to follow the menu and preferences of one (1) Resident (Resident #45) in the survey sample of 62 residents. For Resident #45 the tray ticket, and menu, were not followed for the breakfast and lunch meals on 6-4-24, 6-5-24, and 6-6-24. The findings included; Resident #45, was admitted to the facility on [DATE], with diagnoses including; Hypothyroidism, ileus, Artial fibrillation, weakness, falls, gluten intolerance, and obesity. The Resident was discharged on 3-19-24 back to the emergency room for fever, body ache and change in level of consciousness. The Resident was readmitted on [DATE] after the inpatient hospitalization for bilateral pulmonary embolus (lung blood clots), bilateral pneumonia with sepsis, metabolic encephalopathy, and protein calorie malnutrition. Resident #45's most recent MDS (minimum data set) coded the Resident as having moderate cognitive impairment. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-13 · tag F0808 — failed to follow doctor-ordered diets — isolated
    Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on Observation, facility document review, clinical record review, staff interview, and Resident interview, the facility staff failed to follow therapeutic diets for one Resident (Resident #45) in the survey sample of 62 residents. The findings include: For Resident #45 the meals served to the Resident on 6-4-24, 6-5-24, and 6-6-24, were not gluten free. Resident #45, was admitted to the facility on [DATE], with diagnoses including; Hypothyroidism, ileus, Artial fibrillation, weakness, falls, gluten intolerance, and obesity. The Resident was discharged on 3-19-24 back to the emergency room for fever, body ache and change in level of consciousness. The Resident was readmitted on [DATE] after the inpatient hospitalization for bilateral pulmonary embolus (lung blood clots), bilateral pneumonia with sepsis, metabolic encephalopathy, and protein calorie malnutrition. Resident #45's most recent MDS (minimum data set) coded the Resident as having moderate cognitive impairment. The Resident was also coded as…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-13 · tag F0809 — failed to serve meals on a reasonable schedule — isolated
    Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, resident interviews, and staff interviews, the facility staff failed to ensure residents which desires a snack at bedtime received a bedtime snack for three of 62 residents (Resident #21, 2, and 37), in the survey sample. The findings included: 1. Resident #21 was originally admitted to the facility on [DATE] after an acute hospital stay. The admission diagnoses included hemiplegia and hemiparesis, muscle weakness, type 2 diabetes with hyperglycemia, and depression. The admission Minimum Data Set (MDS) assessment with an assessment reference date (ARD) of 5/9/24 coded the resident as completing the Brief Interview for Mental Status (BIMS) and scoring 15 out of a possible 15. This indicated Resident #21's cognitive abilities for daily decision making were intact. During the Resident Council Meeting on 6/5/24 at 11:00 AM Resident #21 stated that snacks were not provided to residents at bedtime. Resident #21 also stated that she would like a snack at bedtime if the facility offered a snack to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-13 · tag F0812 — failed to store, cook, and serve food safely — isolated
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and facility documentation the facility staff failed to store, prepare, and distribute food in accordance with professional standards for food safety for the facility. The findings included: For the facility in general, the facility staff failed wear beard guard while in kitchen, and also failed to properly store teriyaki sauce. On 6/4/24 at 11:45 -Other Employee 15 observed without beard guard in kitchen. Employee 15 was asked was he supposed to have on a beard guard, and he stated that he was supposed to. When asked why he was not wearing it he stated that he forgot. On 6/5/24 at 9:00 AM - Other Employee 15 again was observed without beard guard in kitchen. When asked a second time, the mployee stated that he forgot. On 6/5/24 at 9:05 AM - Interview with the Dietary Manager who stated it is our policy that all staff wear the appropriate hair net and beard guards while inside the kitchen area. At the end of the day the dietary manager brought the policy for Staff Attire excerpts are as follows: Policy Statement: It is the center policy that all…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-13 · tag F0840 — isolated
    Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interviews, the facility staff failed to obtain agreements for dental services and optometry services. The findings included: On 6/12/24 at 10:55 AM an interview was conducted with the Corporate Nurse Consultant and the Administrator. The Corporate Nurse Consultant and the Administrator stated that the facility did not have agreements for outside resources regarding dental services and optometry services. On 6/13/24 at 11:45 AM an interview was conducted with the Corporate Nurse Consultant and the Administrator. The Corporate Nurse Consultant stated that there was no local dentist to accommodate any residents who required stretcher transport. The Corporate Nurse Consultant also stated that if a resident requires glasses the facility will send the resident to the VA (Veterans Administration) Hospital. On 6/13/24 at approximately 2:28 p.m., a final interview was conducted with the Administrator, and two Corporate Nursing Consultant's. An opportunity was offered to the facility's staff to present additional information. They had no further comments and voiced no concerns…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-13 · tag F0843 — isolated
    Have an agreement with at least one or more hospitals certified by Medicare or Medicaid to make sure residents can be moved quickly to the hospital when they need medical care.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on staff interviews, the facility staff failed to obtain a transfer agreement with a hospital to transfer residents from the facility to a hospital when deemed medically appropriate. The findings included: On 6/12/24 at 11:05 AM an interview was conducted with the Corporate Nurse Consultant and the Regional [NAME] President of Operations. The Corporate Nurse Consultant and the Regional [NAME] President of Operations stated that the facility does not have a transfer agreement with a hospital to transfer residents from the facility to a hospital when deemed medically appropriate. The Regional [NAME] President of Operations also stated that no hospital will sign a contract with the facility. On 6/13/24 at approximately 2:28 p.m., a final interview was conducted with the Administrator, and two Corporate Nursing Consultant's. An opportunity was offered to the facility's staff to present additional information. They had no further comments and voiced no concerns regarding the above information.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-13 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, clinical record review and facility documentation the facility staff failed to develop and implement a comprehensive person-centered care plan for 2 (#'s 172 and 165) residents in a survey sample of 62 residents. The findings included: 1. For Resident # 172 the facility staff failed to provide a comprehensive care plan for wounds. Resident #1 was admitted to the facility on [DATE] with diagnoses that included but were not limited to diabetes, hypertension, on anticoagulant therapy, sustained injuries to left foot and leg in car accident. discharged from hospital with multiple wounds requiring sutures to the left leg as well as a lymphatic wound. On 5/1/24 the admitting nurse made the following entry: 5/1/24 at 12:00 AM - Skilled Nursing Focus: pt here for pt and ot he has a wound to the left leg no wound orders present at the moment. On 5/1/24 at 1:05 PM the wound specialist was in to see the Resident and he assessed all 4 wounds and identified 3 of them as lacerations that were…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-13 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview, staff interview, clinical record review, and review of facility documents, the facility staff failed to perform physician ordered pain assessments, topical and oral medications for 1 of 62 residents (Resident 166), in the survey sample. The findings included: Resident #166 was admitted to the facility with diagnoses that included but were not limited to Fracture of scapula, right shoulder, Osteoporosis, aortic valve disorder, history of falls, malignant neoplasm of upper lobe right bronchus, hypertension, bilateral osteoarthritis of knees, history of venous thrombosis, dementia without dementia without behaviors, and abnormality of gait. Resident #166 admitting orders included the following: Pain Assessment using 0-10 scale or non-verbal scoring tool every shift for Monitor -Order Date- 01/04/2024 - D/C (Discontinued) Date-02/20/2024. Acetaminophen Oral Tablet 500 MG Give 2 tablet by mouth three times a day for Pain -Order Date- 01/04/2024 -D/C Date-01/29/2024. Lidocaine…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2021-02-19 · tag F0883 — failed to offer flu and pneumonia vaccines — pattern
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interviews and facility documentation, the facility staff failed to give 2 out of 5 residents in the survey sample (Resident #4 and Resident #12) the opportunity to receive the pneumococcal vaccination. The findings included: 1. Resident #4 was admitted to the nursing facility on 09/30/20. Diagnosis for Resident #4 included but not limited to Hypertension and Cerebral Infarction. The most recent Minimum Data Set (MDS) a quarterly assessment with an Assessment Reference Date (ARD) of 01/04/21 coded Resident #4 with a 14 out of a possible score of 15 on the Brief Interview for Mental Status (BIMS), indicating no cognitive impairment. In addition, the MDS coded Resident #4 under section O Special Treatments and Programs (O0300) section (A) asked if the residents Pneumococcal vaccination was up to date; was coded No. In addition, the MDS under section (B) asked if Pneumococcal vaccine not received, state reason; was coded Not offered. Review of Resident #4's immunization record did not display the pneumococcal vaccine was either offered or declined. A phone interview was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-02-19 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical record review, staff and resident interviews, and facility document review, it was determined that the facility staff failed to ensure 4 out of 21 residents (#131, #19, #8 and #1) in the survey sample had an opportunity to formulate and Advance Directive. The findings include: 1. Resident #131 was admitted to the nursing facility on [DATE] with diagnoses that included chronic obstructive pulmonary disease (COPD), acute cystitis with hematuria (blood), muscle weakness and repeated falls. The admission Minimum Data Set (MDS) assessment dated [DATE] coded the resident with a score of 14 out of a possible score of 15 on the Brief Interview for Mental Status (BIMS) which indicated the resident had intact cognitive skills for daily decision making. On [DATE] at 1:00 p.m., during an interview with Resident #131, she stated she did not have an Advance Directive and had not been approached by any facility personnel about developing one. She stated she did not have a living will and wanted…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-02-19 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, clinical record review, and facility document review, it was determined that facility staff failed to ensure a safe Hoyer lift transfer which resulted in a fall for one out of 21 sampled residents; Resident #1. The findings included: Resident #1 was admitted to the facility on [DATE] with diagnoses that included but were not limited to debility, cardio-respiratory conditions, anemia, heart failure, high blood pressure, and diabetes. Resident #1's most recent MDS (minimum data assessment) was an annual assessment with an ARD (assessment reference date) of 11/7/20. Resident #1 was coded as being intact in cognitive function scoring 13 out of 15 on the BIMS (Brief Interview for Mental Status) exam. Review of Resident #1's clinical record revealed that she had experienced a fall on 12/19/20. The following nursing note was documented: Patient was being Hoyer lifted from bed to WC (wheelchair). When lowering to WC patient was on the edge and unable to get back in the chair. Went to readjust…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-02-19 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview and facility document review, it was determined that facility staff failed to obtain a physician's order for the use of oxygen for one of 21 residents in the survey sample; Resident #279. The findings included: Resident #279 was admitted to facility on 2/10/21 with diagnoses that included but were not limited to COVID-19, sepsis, and acute respiratory failure. Resident #279's most recent MDS (minimum data set) assessment was an entry assessment with an ARD (assessment reference date) of 2/10/21. Resident #279 did not have a completed MDS assessment. On 2/17/21 at 12:18 p.m., an observation was made of Resident #279. She was sitting up in her wheelchair wearing a nasal cannula that was hooked up to an oxygen (02) concentrator. The 02 concentrator was turned on and at 2 liters of oxygen. On 2/18/21 at 11:15 a.m., a second observation was conducted of Resident #279. She was lying in bed with her nasal cannula in place. When asked how many liters she was receiving, Resident #279 stated that she has always been on 2 liters of oxygen. Review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-02-19 · tag F0727 — failed to provide required RN coverage — isolated
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on facility document review and staff interviews the facility staff failed to ensure the services of a registered nurse for at least 8 consecutive hours on Saturday 1/30/21 and Sunday 1/31/21. The findings included: The facility's as worked schedules from January 18, 2021 through February 17, 2021 were reviewed for RN (registered nurse) coverage for at least 8 consecutive hours a day, 7 days a week. On Saturday 1/30/21 and Sunday 1/31/21 there was no RN coverage identified on the facility's as worked schedules. On 2/18/21 at 1:30 P.M. a phone interview was conducted with the facility's Scheduler. The Scheduler was asked about RN coverage for Saturday 1/30/21 and Sunday 1/31/21. The Scheduler stated, I don't see where there was an RN for that weekend. The Director of Nursing is the RN coverage during the week. On 2/18/21 at 2:30 P.M. a phone interview was conducted with the facility's Administrator regarding RN coverage on Saturday 1/30/21 and Sunday 1/31/21. The Administrator stated, There was no RN coverage for that weekend. The Unit Manager was out with COVID, our Staff…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2018-10-04 · tag F0574 — isolated
    The resident has the right to receive notices in a format and a language he or she understands.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on information obtained during the Resident Council Meeting, observations and interviews, the facility staff failed to display advocacy agencies addresses, and telephone numbers in a manner the residents could utilize. The findings included: A resident council meeting was held in the resident dining hall on 10/03/2018 from 10:00 AM to 10:35 AM. Six residents attended the meeting. The residents were not aware of how to obtain or utilize the Long-Term Care Ombudsman's contact information or other advocacy agencies. They were also unaware of the role of the Long-Term Care Ombudsman. On 10/03/18 at approximately 3:20 PM an interview was conducted with the Activity Director regarding the residents in the Resident Council Meeting stating that they were not aware of who the Ombudsman was and the role of the Ombudsman. The Activity Directory stated that she would educated the residents to the facility posting and on the role of the Ombudsman. The Activity Director stated that the advocacy agencies addresses and phone numbers were displayed on the wall in the hallway. The advocacy…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2018-10-04 · tag F0625 — isolated
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interviews, facility documentation review and clinical record review the facility staff failed send a copy of the Bed-Hold Policy for 3 of 23 resident's (Resident #2, #30 and #38) in the survey sample. 1. The facility staff failed to provide the resident (Resident #2) and/or resident's representative with a written copy of the bed hold policy upon transfer to the hospital. 2. The facility staff failed to provide the resident (Resident #30) and/or resident's representative with a written copy of the bed hold policy upon transfer to the hospital. 3. The facility staff failed to provide the resident (Resident #38) and/or resident's representative with a written copy of the bed hold policy upon transfer to the hospital. The findings included: 1. Resident #2 was originally admitted to the facility 9/18/18, was discharged return anticipated from the facility to an acute care hospital 9/23/18 due to an acute illness. The resident returned to the facility 9/25/18. The current diagnoses included; a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2018-10-04 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interviews and clinical record review the facility staff failed to ensure 1 of 23 residents (Resident #17) in the survey sample who were unable to carry out activities of daily living (ADL) receives the necessary services to maintain fingernail care. The facility staff failed to ensure that fingernail care was provided to Resident #17. The findings included: Resident #17 was re-admitted to the facility on [DATE]. Diagnosis for Resident #17 included but not limited to *Cerebrovascular Accident (CVA-stroke) with left *hemiplegia. *CVA is a medical emergency. Strokes happen when blood flow to your brain stops. Within minutes, brain cells begin to die (https://medlineplus.gov/stroke.html). *Hemiplegia is the loss of muscle function on one side of the body (https://medlineplus.gov/druginfo/meds/a682514.html). The current Minimum Data Set (MDS) a quarterly assessment with an Assessment Reference Date (ARD) of 08/20/18 coded Resident #17 with a 13 out of a possible score of 15 on the Brief…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2018-10-04 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interviews, clinical record review and facility documentation, the facility staff failed to follow physician orders for 1 of 23 (Resident #27) in the survey. The facility staff failed to follow physician orders for a wound care dressing change to Resident #27's right elbow with a diagnosis of *Methicillin Resistant Staphylococcus Aureus (MRSA) infection. *MRSA is an infection is caused by a type of staph bacteria that's become resistant to many of the antibiotics used to treat ordinary staph infections (https://www.mayoclinic.org/diseases-conditions/mrsa/symptoms-causes/syc). The findings included: Resident #27 was admitted to the facility on [DATE]. Diagnosis for Resident #27 included but not limited to Methicillin Resistant Staphylococcus Aureus (MRSA) infection. Resident #27 Minimum Data Set (MDS-an assessment protocol) with an Assessment Reference Date of 09/11/18 coded Resident #27's Brief Interview for Mental Status (BIMS) scored of 05 out of a possible score of 15 indicating…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2018-10-04 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of the resident's medical chart, staff interview, and review of the facility's policy the facility staff failed to assure each resident's medication regimen was reviewed monthly for 1 of 23 residents (Resident #3), in the survey sample. The facility staff failed to review Resident #3's medication regimen during the month of April 2018. The findings included: Resident #3 was originally admitted to the facility 2/26/14 and has never been discharged from the facility. The current diagnoses included; an anxiety disorder, depression and arthritis. The quarterly Minimum Data Set (MDS) assessment with an assessment reference date (ARD) of 6/26/18 coded the resident as completing the Brief Interview for Mental Status (BIMS) and scoring 15 out of a possible 15. This indicated Resident #3 cognitive abilities for daily decision making were intact. In section G (Physical functioning) the resident was coded as requiring set-up assistance of 1 person with bed mobility, transfers, locomotion, dressing, eating, toileting, personal hygiene and bathing. Resident #3 Physician's order…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2018-10-04 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interviews and facility documentation review the facility staff failed to ensure one medication cart was stored in a secured location, accessible to designated staff only. The facility staff failed to ensure medication cart containing medication in the hallway was locked when not in direct site of the nurse. The findings included: On 10/03/18 at approximately 6:20 p.m., the medication cart on the back hall was observed to be unlocked when not in direct view of the nurse. The surveyor waited at the medication cart for approximately 4 minutes before the License Practical Nurse (LPN) #4 returned to her med cart. The surveyor asked, Should your medication cart be locked when not in direct view of the nurse she replied, Yes, I should have checked to make sure my cart was locked before I walked away. On the same day at approximately 6:30 p.m., an interview was conducted with Unit Manager (UM) who stated, The nurse should have made sure her medication cart was locked before she walked away. The facility administration was informed of the finding during a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2018-10-04 · tag F0812 — failed to store, cook, and serve food safely — isolated
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interviews and facility document review the facility staff failed to store food in accordance with professional standards for food service safety. The food service staff failed to ensure foods stored in refrigerated units were labeled and dated appropriately when open; and failed to store employee lunch in an area designated for staff use only. The findings included: On 10/02/18 at 7:55 a.m., during the initial inspection of the kitchen with the dietary cook, the following was observed: 1. Inside the walk in refrigerator was a container of raw chicken; not labeled and dated. 2. Inside the walk in freezer was a bag of mixed vegetables, bag of cinnamon rolls and bag of pulled chicken, all items were open; not labeled and dated. 3. Inside the reach in refrigerator were pre-made salads for the residents along with an employee lunch box. On 10/02/18 at approximately 8:00 a.m., the surveyor asked the dietary cook, Should the raw chicken, mixed vegetables, cinnamon rolls and bag of pulled chicken be labeled and dated he replied, Yes the dietary cook immediately…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2018-10-04 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interviews and facility documentation review, the facility staff failed to ensure a complete and accurate clinical record for 1 of 23 residents (Resident #27) in the survey sample. The facility staff failed to ensure Resident #27's Treatment Administration Record (TAR) was accurate for the right elbow surgical wound dressing change. The findings included: Resident #27 was admitted to the facility on [DATE]. Diagnosis for Resident #27 included but not limited to Methicillin Resistant Staphylococcus Aureus (MRSA) infection. Resident #27's Minimum Data Set (MDS - an assessment protocol) with an Assessment Reference Date of 09/11/18 coded Resident #27's Brief Interview for Mental Status (BIMS) scored of 05 out of a possible score of 15 indicating severe cognitive impairment. In addition, the MDS coded Resident #27 total dependence of one with bathing, extensive assistance of two with bed mobility, transfer, toilet use and personal hygiene, extensive assistance of one with dressing and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2018-10-04 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations and staff interviews the facility staff failed to maintain effective infection control practices during the provision of care for 2 of 23 residents (Residents #39 and 27), in the survey sample. 1. The facility staff failed to perform hand hygiene during wound care for Resident #39. 2. The facility staff failed to disinfect Resident #27's personal over bed table before after being used to perform a wound care dressing change that was being treated for *Methicillin Resistant Staphylococcus Aureus (MRSA) infection. The findings included: 1. Resident #39 was originally admitted to the facility 7/25/18 and has never been discharged from the facility. The current diagnoses included; a stage 4 pressure ulcer of the sacrum and an unstageable pressure ulcer of the left heel. The admission Minimum Data Set (MDS) assessment with an assessment reference date (ARD) of 8/1/18 coded the resident as completing the Brief Interview for Mental Status (BIMS) and scoring 15 out of a possible 15. This indicated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$113,068 in federal fines across 1 penalty.

  • $113,068 — penalty dated 2024-06-13

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to LIFEWORKS REHAB — 64 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 52.1-1.1 vs chain
Health inspection 1 of 52.0-1.0 vs chain
Staffing 2 of 51.6+0.4 vs chain
Quality measures 4 of 53.9+0.1 vs chain
The other 63 homes this chain runs (chain average 2.1★, per CMS)
1 of 5APPOMATTOX HEALTH & REHABILITATiON CENTERAppomattox, VA 1 of 5Alamance Health Care CenterBurlington, NC 1 of 5Cabarrus Health and Rehabilitation CenterConcord, NC 1 of 5Charlotte Health & Rehabilitation CenterCharlotte, NC 1 of 5Chesapeake Health And Rehabilitation CenterChesapeake, VA 1 of 5Colonial Heights Rehabilitation And Nursing CenterColonial Heights, VA 1 of 5Elkton Nursing And Rehabilitation CenterElkton, MD 1 of 5Greenville Health and Rehabilitation CenterGreenville, NC 1 of 5Guilford Health Care CenterGreensboro, NC 1 of 5Harrisonburg Hlth & Rehab CntrHarrisonburg, VA 1 of 5Largo Nursing And Rehabiliation CenterGlenarden, MD 1 of 5Layhill Nursing And Rehabilitation CenterSilver Spring, MD 1 of 5Lenoir Health and Rehabilitation CenterLenoir, NC 1 of 5Lynchburg Health & Rehabilitation CenterLynchburg, VA 1 of 5Norfolk Health Care CenterNorfolk, VA 1 of 5Oxford Health and Rehabilitation CenterOxford, NC 1 of 5Parham Health Care & Rehab CenterRichmond, VA 1 of 5Salem Health & RehabilitationSalem, VA 1 of 5University Health and Rehabilitation CenterDurham, NC 1 of 5Virginia Beach Healthcare And Rehab CenterVirginia Beach, VA 1 of 5Westport Rehabilitation And Nursing CenterRichmond, VA 1 of 5White Oak Rehabilitation And Nursing CenterHyattsville, MD 1 of 5Williamsport Health And Rehabilitation CenterWilliamsport, MD 2 of 5Adelphi Nursing And Rehabilitation CenterAdelphi, MD 2 of 5Albemarle Health & Rehabilitation CenterCharlottesville, VA 2 of 5Beaufont Health And Rehabilitation CenterRichmond, VA 2 of 5Belaire Health Care CenterGastonia, NC 2 of 5Charlottesville Health & Rehabilitation CenterCharlottesville, VA 2 of 5Cherrydale Health & Rehabilitation CenterArlington, VA 2 of 5Culpeper Health & Rehabilitation CenterCulpeper, VA 2 of 5Fairfax Rehabilitation And Nursing CenterFairfax, VA 2 of 5Glenburnie Rehab & Nursing CenterRichmond, VA 2 of 5Hanover Health And Rehabilitation CenterMechanicsville, VA 2 of 5Lexington Health Care CenterLexington, NC 2 of 5Litchford Falls Health and Rehabilitation CenterRaleigh, NC 2 of 5Pike Creek Nursing & Rehabilitation CenterWilmington, DE 2 of 5Regency Health And Rehabilitation CenterYorktown, VA 2 of 5Shady Grove Nursing And Rehabilitation CenterRockville, MD 2 of 5The Nursing And Rehab Center At Stadium PlaceBaltimore, MD 3 of 5Bowling Green Health & Rehabilitation CenterBowling Green, VA

Showing 40 of 63; lowest-rated first.

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
BAYSIDE HOLDINGS I LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 05/28/2021
CHARLES 1994 FAMILY GRANTOR TRUSTOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 05/28/2021
CHESAPEAKE EAST LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 05/28/2021
EDWARD 1998 FAMILY GRANTOR TRUSTOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 05/28/2021
EK 2005 FAMILY TRUSTOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 05/28/2021
FAY 2014 FAMILY GRANTOR TRUSTOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 05/28/2021
FAY 2014 LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 05/28/2021
LL 2013 FAMILY TRUSTOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 05/28/2021
MMS 2008 FAMILY TRUSTOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 05/28/2021
MZR EAST LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 05/28/2021
SILVERSTONE EAST LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 05/28/2021
SOL 2000 FAMILY GRANTOR TRUSTOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 05/28/2021
SOL 2000 LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 05/28/2021
STEVENS 3920 & FAMILY LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 05/28/2021
STEVENS 3920 FAMILY GRANTOR TRUSTOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 05/28/2021
STEVENS 3920 LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 05/28/2021
BOESCH, MADISONIndividualW-2 MANAGING EMPLOYEEsince 09/08/2023
RYLBSS EAST MANAGER LLCOrganizationOPERATIONAL/MANAGERIAL CONTROLsince 05/28/2021

17 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$9.8M
Net patient revenuemost recent cost report
+9.0%
Operating marginrevenue minus expenses
$1.6M
Related-party expense18% of expenses
Who pays — share of resident-days
Medicaid 37%Medicare 40%Other / private 24%

This home reported $1.6M paid to related parties — landlords or management companies under common ownership — equal to about 18% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2024. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$442per resident / day
operating cost
$13,449per month
≈ monthly operating cost
$486per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2024). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in VA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Virginia Medicaid page.

Typical monthly cost in Virginia
$10,250/mo
Nursing home (semi-private)
$11,680/mo
Nursing home (private)
$6,945/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 495213. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2024-06-13, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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