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Potomac Valley Rehabilitation And Healthcare

1235 Potomac Valley Road, Rockville, MD 20850 · For profit - Limited Liability company · 175 certified beds · (301) 762-0700 Medicare & Medicaid certified

Call the home — (301) 762-0700 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse-prevention, restraint, or reporting citations — no harm found (F0609, F0610) — most recent Jun 2026Resident-funds citation (F0568)Behavioral-health or dementia-care citation — no harm found (F0740)
Insights

The public record raises real questions here. Weigh the concerns below carefully.

In its favor
  • no federal fines or payment denials on record
  • lower-than-typical staff turnover (23% vs 45% nationally) — better care continuity
Worth asking about
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has a citation for mishandling residents’ money or property (F0568)
  • a high number of inspection citations overall (37) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its independent health-inspection rating is low (2/5)
  • about 26% of its spending goes to commonly-owned related companies

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

3/5
CMS overall
3 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 3 of 5
Quality measuresSelf-reported by the facility 5 of 5

Worth a closer look. This home's quality-measure rating runs 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★ 2/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
1201 Seven Locks Rd Ste 207 · (301) 656-5050 · Call to confirm hours
Pharmacy
1201 Seven Locks Rd Ste 203 · (301) 309-0999 · Call to confirm hours
Grocery
12525 Park Potomac Ave · (301) 294-5329 · Call to confirm hours
Park
Typically dawn to dusk

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 5 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 5 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 5 to 4 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating4★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased14.2%20.4%15.4%typical
Long-stay residents who lose too much weight3.2%5.4%5.4%better
Long-stay residents with a catheter left in their bladder0.3%0.5%0.9%better
Long-stay residents with a urinary tract infection0.8%1.5%2.0%better
Long-stay residents with depressive symptoms95.3%22.8%6.5%worse than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.0%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury1.4%2.4%3.3%better
Long-stay residents whose ability to walk worsened13.4%22.2%16.1%better
Long-stay residents on antianxiety or hypnotic medication14.5%16.7%18.9%better
Long-stay residents given the seasonal flu vaccine97.3%96.6%95.3%typical
Long-stay residents with pressure ulcers4.5%5.9%4.7%typical
Long-stay residents with worsening bladder/bowel control24.8%25.0%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table24.1%13.8%17.1%worse
Short-stay residents who newly got an antipsychotic medication0.8%1.1%1.4%better
Short-stay residents given the seasonal flu vaccine94.9%80.6%79.4%better
Short-stay residents rehospitalized after admission21.4%21.0%22.6%typical
Short-stay residents with an outpatient ER visit4.5%9.8%12.0%better
Long-stay hospitalizations per 1,000 resident days1.491.331.67better
Long-stay outpatient ER visits per 1,000 resident days0.601.201.80better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

49.9% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 386 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

49.9%U.S. median 51.5%
Got home and stayed home
10.8%U.S. median 10.7%
Went back to hospital
62.7%U.S. median 56.6%
Met the expected recovery
0.41U.S. median 0.31
Therapy hours / resident / day
0.19hours / resident / day
Physical therapy
0.17hours / resident / day
Occupational therapy
0.05hours / resident / day
Speech therapy

Met the expected recovery: 62.7% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 169 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.41 therapist hours per resident per day in 2026Q1 — more than 71% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 16% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF49.9%CMS range 44.9–54.451.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.8%CMS range 8.3–13.710.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge62.7%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge60.4%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge65.7%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified99.7%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting98.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge90.5%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay1.5%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened4.5%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization6.7%CMS range 4.5–9.37.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.081.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.56
RN hours/ resident / day
0.91
LPN hours/ resident / day
1.94
Aide hours/ resident / day
3.41
Total nurse hours/ resident / day
0.41
RN hoursweekends
23.1%
Total nursing turnover
8.7%
RN turnover

How full it usually is: this home is certified for 175 beds and averages 167.3 residents a day — about 96% occupied, or roughly 8 beds typically open. It runs essentially full — expect a waiting list. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.41 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.56 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 1.94 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.13 hrs/resident/day on weekends vs 3.53 on weekdays — 11% thinner on weekends. RN hours go from 0.62 to 0.41 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 23% is below the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

18
deficiencies at the latest standard inspection (2025-03-25)
5
at the previous standard inspection (2020-01-09)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

37 citations, most serious first. The 10 most serious are shown; the remaining 27 are one tap away and print in full.

  • Potential for harm · E2026-06-08 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview it was determined the facility failed to ensure a homelike environment, This was evident during multiple observations by the surveyor for 1 (Unit D) out of 4 nursing units and during the surveyor's review of the environment task during the facility's recertification survey. The findings include: On 6/1/26 at 7:49AM during the surveyor's initial tour of the facility the air vent located in the main lobby was observed with thick dark grey debris present on it. On 6/1/26 at 9:45AM the surveyor observed the nursing Unit D carpeting present within the main hallways of the unit to be in severely worn condition with various staining throughout. On 6/2/26 at 11:47AM the surveyor observed an exterior vent with extensive yellow and green debris present on it on the front side of the facility adjacent to the driveway.On 6/2/26 at 11:48AM the surveyor observed a crack in the Unit D nursing wing window glass pane located in the main dining area which extended several feet in length.On 6/2/26 at 11:51AM the surveyor observed a large depressed and cracked area in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-06-08 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review it was determined the facility failed to ensure maintenance of dignity and provide for self determination for Residents. This was evident for 2 (#150, #56) out of 42 Residents on Unit D during surveyor observation conducted in response to Complaint #3026233 and 1 (#106) out of 4 residents reviewed for dignity during the facility's recertification survey. The findings include: 1. On 6/4/26 at 6:56AM surveyors conducted observations of nursing Unit D in response to Complaint #3026233 which documented concerns regarding treatment of facility Residents by staff. On 6/4/26 at 6:56AM surveyors approached the end of the hallway farthest from the Unit D nursing station and heard Resident #150 from the hallway asking for water to drink and repeating: Water, H20. Upon closer observation, no staff were present within Resident #150's room and Resident #150 was observed by surveyors laying in bed with no beverage present. Resident #165 was observed sleeping in their bed located in the same room across from Resident #150 with a cup of clear…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-06-08 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, interviews with staff, and review of facility reported incident #2669738 it was determined the facility failed to report and ensure timely reporting of injuries of unknown origin to the Office of Health Care Quality (OHCQ). This was evident for:1.1 out of 9 facility reported incidents (#2669738)2.1 Resident (#165) reviewed for change in condition 3.1 (#144) out of 6 residents reviewed for accidents during the facility's recertification survey. The findings include: 1. On 6/8/26 at 9:21AM the surveyor reviewed the facility provided complete investigative file for facility reported incident #2669738 which documented an initial self report form made to the Office of Healthcare Quality dated as made on 11/17/25 at 1:07AM for an allegation type of both physical abuse and injury of unknown source. Further review of the initial self report by the surveyor revealed documentation that on 11/16/25 at 9:30PM, GNA #17 became aware of multiple discolorations present on the face of Resident #158 and reported to Assistant Director of Nursing (ADON) #18 at 11:20PM. It was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-06-08 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interviews with the resident and staff, and review of complaint #2655036, it was determined that the facility failed to ensure a resident's call bell was in reach and document and report a resident's fall and administer medications according to professional standards of practice. This was found to be evident for 1 (Resident #41) out of 6 residents reviewed for accidents and 1 (#2655036/Resident #184) out of 6 complaints reviewed during the annual recertification survey. The findings include: 1. On 6/1/2026 at 8:45AM, during an initial interview conducted with Resident #41, the Surveyor learned that a couple days prior, the resident slid out of his/her wheelchair and hurt his/her tail bone while reaching for the call bell which was on the other side of the bed at the time. The resident continued to say that a facility staff member observed him/her on the ground upon returning to the room and called for another facility staff member to assist the resident back into the bed. On 6/3/2026 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-06-08 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, record review, interviews with staff, and a review of complaint #3026233, it was determined that the facility failed to 1.) provide supervision of residents and 2.) ensure that standard electrical power strips were not used for resident's motorized beds. This was found to be evident for 1.) 1 nursing unit (D Wing) out of 4 nursing units observed and 2.) 1 (Resident #171) out of 20 residents observed on the A wing nursing unit during the annual recertification survey. The findings include: 1. Review by the surveyor of Complaint #3026233 on 6/1/26 at 8:29AM revealed an allegation in which a night shift nurse and certified nursing assistant (GNA) were observed sleeping behind a desk. On 6/4/26 at approximately 3:50AM this surveyor and the survey team entered the facility unannounced and began conducting observations of the facility's nursing units and staff. On 6/4/26 at 3:54AM surveyors observed night shift Licensed Practical Nurse (LPN) #15 sitting in a chair at the Unit D nurse's station sleeping with their eyes closed and head resting on their right shoulder.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-06-08 · tag F0726 — failed to have competent, trained nursing staff — isolated
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review it was determined the facility failed to ensure staff followed professional nursing standards for medication administration. This was evident for 1 (#127) out of 2 Residents reviewed for hospitalization during the facility's recertification survey. The findings include: Review of Resident #127's medical record by the surveyor on 6/4/26 at 6:37AM revealed there was no evidence found to be present in the medical record to show the following medications had been administered according to active medical orders for the Resident to receive them on 5/27/26 at 6:00PM: -Debrox Solution 6.5% Instill 5 drop in both ears two times a day for ear wax for 7 days -Metoprolol Tartrate Oral Tablet 25mg Give one tablet by mouth two times a day related to essential primary hypertension . On 6/5/26 at 9:48AM the surveyor shared concerns with and conducted an interview of the facility's Director of Nursing who reported to the surveyor that they could not give an answer as to why there was no documentation surrounding the 5/27/26 6:00PM medication administration and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-10-10 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on facility policy review, record review, facility document review, and interview, the facility failed to ensure staff reported allegations of abuse within the required two-hour timeframe. The deficiency affected 2 (Resident #2 and Resident #6) of 6 residents reviewed for abuse or neglect.Findings included:A facility policy titled, Abuse/Neglect/Misappropriation/Crime, Reporting Requirements/Investigations, dated 02/05/2023, indicated, 1. Immediately upon notification of any alleged violations involving abuse, neglect, exploitation, or mistreatment, including injuries of unknown source and misappropriation of resident property, the Administrator will immediately report to the State Agency, but not later than 2 hours after the allegation is made, if the events that caused the allegation involves abuse or results in serious bodily injury, or not later than 24 hours if the events that caused the allegations do not involve abuse and do not result in serious bodily injury.1. An admission Record revealed the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-10-10 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on facility policy review, record review, facility document review, and interview, the facility failed to immediately implement interventions to protect residents during an investigation following an allegation of abuse, which affected 1 (Resident #2) of 6 residents reviewed for abuse or neglect. Specifically, Resident #2 alleged Geriatric Nursing Assistant (GNA) #2 hit them with a metal rod. GNA #2 completed their scheduled shift rather than being immediately suspended to protect residents from further potential abuse or neglect while the facility conducted an investigation. Findings included:A facility policy titled, Abuse/Neglect/Misappropriation/Crime, Patient Protection, dated 10/17/2023, indicated, There is a zero tolerance for mistreatment, abuse, neglect, misappropriation of property, or any crime against a patient of the [facility's name]. The policy revealed, Any employee and/or covered agent of the Center, who willfully abuses including abuse facilitated or enabled through the use of technology, neglects, robs, exploits, or commits any crime, or participates in any…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-10-10 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on facility policy review, record review, facility document review, and interview, the facility failed to provide medication as ordered by the physician in a timely manner for 1 (Resident #7) of 6 residents reviewed for abuse or neglect. Specifically, Resident #7's methylprednisolone (a corticosteroid to prevent inflammation) that was ordered on 04/25/2025 was not delivered to the facility until 04/29/2025 and the resident did not receive it until 04/30/2025.Findings included:A facility policy titled, Ordering and Receiving Non-Controlled Medications, dated 09/2018, indicated, Medications and related products are received from the pharmacy on a timely basis. The policy also indicated, I. Ordering Medications from the Pharmacy included, 5. When calling/faxing/sending electronic medication orders for a newly (re)admitted resident, the pharmacy is also given all allergies and diagnoses to facilitate generation of a patient profile and permit initial medication use assessment. Per the policy, II. Receiving Medications for the Pharmacy specified, 1. When receiving medications from…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-03-25 · tag F0657 — failed to keep the care plan current — widespread
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews and medical record review, it was determined that the facility staff failed to ensure interdisciplinary team (IDT) care plan meetings were conducted and failed to update a care plan after a change in status. This was found to be evident for five (Residents #90, 100, 104, 125 and 40) out of five residents reviewed for care planning specifically, and an additional three (Residents #111, #145 and #3) out of 32 other residents reviewed during the survey. The findings include: A care plan is a guide that addresses the unique needs of each resident. It is used to plan, assess, and evaluate the effectiveness of the resident's care. They are required to be developed within 7 days of completion of a resident's admission comprehensive Minimum Data Set (MDS) assessment and revised at least every quarter (or more often as needed). The Minimum Data Set (MDS) assessment is a federally mandated assessment tool that nursing home staff use to gather information on each Resident's strengths and needs. The information collected is used in the Resident's care planning decisions. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
Show the remaining 27 citations
  • Potential for harm · F2025-03-25 · tag F0803 — failed to meet residents' dietary needs — widespread
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, record review, and interviews, it was determined that the facility failed to ensure that residents were served meals according to a predetermined menu that incorporated the residents' preferences. This deficient practice has the potential to affect all residents. The findings include: 1) While observing the lunch tray line on 3/20/25 at 11:54 AM, the surveyor requested a test tray. The tray contained a meal ticket for Resident #148 that listed food items that were to be served: 1-3 oz BBQ chicken on BUN, 4 oz Calico coleslaw, 1/2 slice lemon cake, 4 oz apple juice, 8 oz milk 2%, 8 oz coffee. However, continued observation failed to show that Resident #148's tray contained 4 oz of coleslaw and 8 oz of 2% milk. The food service manager was present and was made aware of the concern that Resident #148's tray did not contain 4 oz of calico coleslaw and milk. She confirmed the concern. In an interview on 3/24/25 at 9:30 AM, the director of food services stated that the cook had used a 2 oz scoop to serve Resident #148's coleslaw on 3/20/25. The regional food…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-03-25 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, record review, and interviews, it was determined that the facility failed to store food in accordance with professional standards. This deficient practice has the potential to affect all residents. The findings include: An initial tour of the facility's kitchen with the food services supervisor on 3/17/25 at 8:50 AM revealed the following: -An opened container of French salad dressing labeled with the date opened as 2/10/25. Staff indicated that it should only be kept for one month after opening. -Leftover ground sausage links labeled with the date prepared as 3/1/25. The staff stated it was supposed to be kept for a day. - A bag of pancakes was found open without a label indicating its opening date. Staff confirmed that all opened food items should be labeled with the opening date to ensure proper freshness. - A plate of leftover cold salad had no label of the date it was prepared. A plate of leftover chef salad was not labeled with the date it was prepared. The staff stated that it should have been labeled. Later that day, a review of the facility's policy…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-03-25 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and interview it was determined that the facility failed to ensure residents' medical records were complete and accurately documented. This was evident for three (Resident # 104, #3 and #145) out of 37 resident's reviewed during the survey. The findings include: A Medical Orders for Life-Sustaining Treatment (MOLST) form is a medical order that reflects a patient's wishes regarding end-of-life care. It contains orders regarding the administration of cardiopulmonary resuscitation (CPR); and can contain additional orders for items like transfer to the hospital and the use of dialysis. 1)On [DATE] at 1:32 PM, the surveyor reviewed Resident #104's medical records and found a MOLST form dated [DATE]. This MOLST included orders for: Do Not Resuscitate and Do Not Hospitalize. Further review of the medical record revealed a progress note, dated [DATE], which revealed the family expressed concern over the current MOLST orders and indicated the primary care provider was contacted by staff…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-25 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interviews it was determined that the facility failed to treat residents with dignity. This was evident for 1 resident (Resident #157) of 32 residents observed during the recertification survey. The findings include: On 3/19/25 at 10:06 AM Resident #137 was observed seated in a Geri chair in the hallway outside of the facility's rehabilitation department. Physical Therapy Aide (Staff #4) was observed to drag the resident in the Geri chair backwards down the hall to the resident's room. On 3/19/25 at approximately 10:11 AM, Staff #4 was interviewed in Resident #137's room and she confirmed that she pulled the resident backwards down the hall. She did not acknowledge that this was a concern. On 3/19/25 at 10:14 AM an interview with the Nursing Home Administrator (NHA) was conducted to review the observation of Resident #137 being pulled backwards through the hallway. On 3/19/25 at 11:01 AM an interview with the Director of Nursing (DON) was conducted to review the concern and she confirmed that she was aware of what happened and had already provided staff…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-25 · tag F0568 — isolated
    Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on records review and interviews, it was determined that the facility failed to ensure financial records were made available to residents through quarterly statements. This was evident for 1 (Resident #90) of 1 resident reviewed for personal funds. The findings include: Resident #90 had been residing in the facility since 2023. An interview with the resident was conducted on 3/17/25 at 10:58 AM. During the interview, the resident indicated that s/he had a personal funds account managed by the facility but did not know how much was in it. When the resident was asked if the facility provided him/her with quarterly statements, s/he answered No, I would like to know. A review of Resident #90's medical records on 3/20/25 at 9:34 AM, revealed a progress note by the previous social worker (Staff #17) with a reference date of 8/12/24. The progress note documented a discussion between Staff #17 and the resident about salon services and that the resident had funds in the business office account. On 3/20/24 at 9:46 AM, the Business Office Manager (BOM Staff #18) was interviewed about…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-25 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interviews it was determined that the facility failed to offer information and education to residents regarding advance directives. This was evident for 2 residents (Resident #40, #95) of 5 residents reviewed for advance directives. The findings include: 1). On 3/17/25 at 2:14 PM a review or Resident #40's medical records failed to reveal any advance directives documents. On 3/19/25 at 9:31 AM further medical record review revealed two social worker assessments, one dated 1/13/25, and one dated 10/15/24, written by social worker (SW #16). Both assessments indicated that the resident did not have an advance directive, and that no information was offered to the resident. Further review revealed additional social worker assessments dated 7/15/24, 4/18/24, 3/18/24, and 12/19/23 that were documented by SW #17 that also indicated the resident did not have an advance directive, and that no information was offered to the resident. On 3/19/25 at 10:15 AM an interview was conducted with SW #8. She explained the facility's process regarding advance directives which…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-25 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, medical record review, and interviews, it was determined that the facility failed to ensure that Minimum Data Set (MDS) assessments were accurately coded. This was evident for 1 (Resident #32) of 3 residents reviewed for communication and sensory, 1 (Resident #119) of 2 residents reviewed for limited range of motion (ROM) and 1 (Resident #145) of 2 residents reviewed for Preadmission Screening and Resident Review (PASRR). The findings include: The MDS (Minimum Data Set) is a complete assessment of the resident which provides the facility information necessary to develop a plan of care, provide the appropriate care and services to the resident, and to modify the care plan based on the resident's status. MDS assessments must be accurate to ensure that each Resident receives the care they need. Preadmission Screening and Resident Review (PASRR) is a federal requirement to help ensure that individuals are not inappropriately placed in nursing facilities for long-term care. The PASRR process…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-25 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record reviews and interviews, it was determined that the facility failed to provide residents with the necessary assistance to complete an activity for daily living. This was evident for one (Resident #213) of four residents reviewed for activities of daily living. The findings include: 1) Resident #213 resided in the facility for about a month. On 3/18/25 at 3:08 PM, the complaint details related to MD00215554 were reviewed and indicated that the resident was not provided necessary assistance to maintain his/her weight. On 3/25/25 at 9:25 AM, a review of Resident #213's admission comprehensive assessment with a reference date of 2/11/25, coded the resident as needing supervision or touching assistance when eating. This is when the helper provides verbal cues and/or touching/steadying and/or contact guard assistance as the resident completes the activity. A review of the Geriatric Nursing Assistant's (GNA) task documentation for a) Eating (Support provided) was reviewed and compared to b) Meal intake (What percentage of the meal was eaten), on 3/25/25 at 10:26 AM. That…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-25 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record reviews, observation and interviews, it was determined that the facility failed to ensure appropriate services and care were provided to a resident with an indwelling urinary catheter by failing to secure the urine collection bag. This was evident for 1 (Resident #142) of 2 residents reviewed for urinary catheter. The findings include: A Foley catheter is a device that drains urine (pee) from your urinary bladder into a collection bag outside of your body when you can't pee on your own or for various medical reasons. Another name for a Foley catheter is an indwelling urinary catheter. The catheter is held in the bladder by a water-filled balloon, which prevents it from falling out. Securing a urine collection bag is crucial to prevent leaks, reduce the risk of infection, and ensure proper catheter function, as well as prevent damage to the bladder neck or urethra. An observation of Resident #142 was conducted on 3/18/25 at 10:14 AM. At this time, the resident was observed sleeping in bed with the urine collection bag lying directly on the floor, under the bed. No…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-25 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, it was determined that the facility failed to have a system in place to ensure resident's nutritional status was accurately assessed. This was evident for 1 resident (Resident #128) of 5 residents reviewed for nutrition. The findings include: On 3/18/25 at 10:26 AM Resident #128 was observed as he/she walked in the hallway next to his/her room. A Geriatric Nursing Assistant (GNA) walked next to the resident. The resident appeared very tall, much taller than the GNA. On 3/18/25 at 11:01 AM a record review of Resident #128's height documentation revealed documentation dated 8/22/23 that the resident's height was 68 inches. On 3/20/25 at 3:49 PM an interview was conducted with the facility dietitian (Staff #12) and she was asked if she assessed Resident #128 in person. Staff #12 said yes. When asked if 68 inches was an accurate height for this resident, she said she thought so. When asked how any discrepancy would be determined, she said that nursing staff measured and documented residents' height and weight. She further explained…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-25 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on records review and interviews, it was determined that the facility failed to ensure pain management was provided to residents according to professional standards of practice. This was evident for 2 (Resident #43, and #512) of 3 residents reviewed for pain management. The findings include: 1) Oxycodone is used to relieve moderate to severe pain. It belongs to the group of medicines called opioid analgesics (pain medicines). Non-pharmacological pain management is the management of pain without medications. This method utilizes ways to alter thoughts and focus concentration to better manage and reduce pain. Resident #43 was admitted to the facility in late 2020. A review of the resident's medical record on 3/19/25 at 9:15 AM revealed an order for Oxycodone to be taken every 4 hours as needed for severe pain. No other documentation was found to indicate other measures or interventions to manage the resident's pain. On 3/19/25 at 9:29 AM, Resident #43's electronic Medication Administration Record (eMAR) for February and March 2025 were reviewed. The review revealed that the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-25 · tag F0699 — isolated
    Provide care or services that was trauma informed and/or culturally competent.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interviews, it was determined that the facility failed to ensure that a resident with a history of trauma received the appropriate trauma-informed care. This was evident for one (Resident #145) out of one resident who was reviewed for mood and behavior. The findings include: A record review on 3/18/25 at 3:32 PM included a hospital discharge summary for Resident #145 that recorded a history of post-traumatic stress disorder (PTSD- a disorder in which a person has difficulty recovering after experiencing or witnessing a terrifying event). A continued review showed a Trauma-informed screen completed on 9/9/24 and 2/14/25, which noted that Resident #145 had a history of trauma. Further review contained a care plan initiated on 9/10/24 and revised on 2/14/25 for the history of trauma. However, the review failed to show what the triggers were for the specific traumatic event and how to mitigate or eliminate them to ensure the Resident was not traumatized again. In an interview on 3/20/25 at 2:58 PM, the director of nursing confirmed that the Resident's care…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-25 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interviews, and record review it was determined that the facility failed to ensure that staff accurately reconciled controlled medications using acceptable standards of practice. This was found to be evident on 2 out of 4 nursing units. The findings include: During observation of the facility narcotic books, it was observed that 3 out of 3 licensed personnel on 3 different care units had inaccurately documented narcotic reconciliation and 1 out of 3 licensed personnel inaccurately documented administering a narcotic. Typically, a reconciliation count for narcotics is conducted at the end-of-shift with the oncoming licensed personnel counting and the outgoing licensed personnel verifying the accuracy; both licensed personnel verify the accuracy via documented initials in the narcotic book. Reconciliation refers to a system of recordkeeping that ensures an accurate inventory of medications by accounting for controlled medications. The reconciliation identifies loss or potential diversion of controlled medications so as to minimize the time between the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-25 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews and interviews, it was determined that the facility failed to ensure that the attending physician document in the resident's medical record included the rationale for not changing medications after being identified as an irregularity. This was evident for 1 (Resident #43) of 5 residents reviewed for unnecessary medications. The findings include: Resident #43 had been a resident of the facility since 2020. A review of the resident's medical record indicated that the resident was hospitalized and was readmitted on [DATE]. In an interview with the Director of Nursing (DON) on 3/19/25 at 10:04 AM, she reported the facility's process with Medication Regimen Review (MRR). The DON indicated that when reports are printed out for identified irregularities, the attending physician would write their response on the actual report and after implementation of the response, the reports are scanned into the resident's medical records. On 3/19/25 at 10:32 AM, Resident #43's medical records were reviewed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-25 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview and record review, it was determined that the facility failed to maintain and secure controlled medications in a separately locked, permanently affixed compartment. During observation of facility medication storage refrigerators, it was observed that 1 out of 2 refrigerators were found to have an unlocked storage compartment that contained controlled medications. Controlled Medications are substances that have an accepted medical use (medications which fall under US Drug Enforcement Agency (DEA) Schedules II-V), have a potential for abuse, ranging from low to high, and may also lead to physical or psychological dependence. The findings include: On 3/20/25 at 12:24 PM Nurse #28 accessed the locked medication refrigerator on the Delaware Unit when it was observed that the inside controlled compartment containing Lorazepam (a scheduled IV drug) was unlocked and opened. Nurse #28 acknowledged that it shouldn't be like that. Nurse #28 did not possess or know the whereabouts of a key to lock the compartment. Eventually, Nurse #28 retrieved from Nurse…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-25 · tag F0791 — failed to provide routine dental services — isolated
    Provide or obtain dental services for each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record reviews and interviews, it was determined that the facility failed to have an effective system in place to ensure dental recommendations were followed through. This was evident for 1 (Resident #123) of 2 residents reviewed for dental care. The findings include: Resident #123 was admitted to the facility in 2023. On 3/17/25 at 10:28 AM, the resident was interviewed and reported having 2 bad teeth that were discovered sometime before Christmas. The resident stated: a dentist came in and x-rayed it and told me they needed to be pulled. I had abscess in the gums, they gave me antibiotics and it went down for a while but came back. An interview with the Director of Nursing (DON) was conducted on 3/21/25 at 9:12 AM. During the interview, the DON reported on the facility's process with providing dental care to the residents. The DON also reported that notes from dental visits should be in the resident's progress notes or uploaded in the medical record depending on the resident's insurance. Resident #123's medical record was reviewed with the DON but did not find the notes…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-25 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review it was determined that the facility failed to follow accepted infection control procedures. This was found to be evident for two (Resident #32 and #111) out of the 32 residents observed during the initial stage of the survey. The findings include: 1) An observation on 3/17/25 at 10:23 AM showed signage on Resident #32's door that indicated that the Resident was on droplet precautions. Staff were required to wear masks, gowns, and gloves upon entry to the Resident's room. The observation also showed a supply of gowns in a clear plastic container at the entrance of the Resident's room. Droplet precautions are infection control measures that prevent infection transmission through respiratory droplets, such as coughs, sneezes, talking, or heavy breathing. Continued observation noted a geriatric nurse assistant (GNA Staff #20), in Resident #32's room and providing morning care to the Resident. GNA #20 wore gloves and a mask, but the observation failed to show that she wore a gown. GNA #20 was questioned then and stated that she was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-12-20 · tag F0740 — failed to provide behavioral / mental-health care — isolated
    Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on medical record review and interview, the facility failed to provide a psychiatric evaluation for a resident that alleged abuse (resident #15). This is evident in 1 of 17 residents reviewed during a complaint survey. Findings includes: Review of Resident #15's medical records on 12/20/24 at 9:20am revealed the resident alleged that LPN #31 abused him/her on 8/24/22. Continued review resident #15's medical records revealed no evidence that the resident was offered a psychiatric evaluation/consultation after the alleged 8/24/22 abuse event. On 12/20/22 at 10:30am, the Director of Nursing (DON) confirmed that there was no evidence of a psychiatric evaluation/consultation offered to the resident after the alleged 8/24/22 abuse event.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-20 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, record review, and facility policy review, the facility failed to retain a complete medical record for five years from the resident discharge date for 1 (Resident #16) of 17 sampled residents. Findings included: A facility policy titled, Medical Record Management, dated 01/09/2020, indicated, 1. Closed patient medical records are to be filed by discharge date . Keep until ten (10) years from discharge. 2. Closed patient medical records are to be kept 10 years plus five years from the date of majority (Date of majority is determined by state law. It is currently 18 years). An admission Record revealed the facility admitted Resident #16 on 09/14/2020. Per the admission Record, the resident discharged from the facility on 02/16/2021. Resident #16's medical record revealed no evidence of the resident's treatment administration records (TARs), medication administration records (MARs), or certified nursing assistant (CNA) task records for the period the resident was in the facility. During an interview on 12/19/2024 at 8:15 AM, the Director of Nursing (DON) stated she…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2020-01-09 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observations and staff interview, it was determined that the facility's staff failed store opened food and condiments with a to print use-by dates on opened packages and containers of food stored in the facility's kitchen freezer and refrigerator. The findings include: On 1-06-2020 at 8:30 AM, during the initial kitchen tour, the surveyor observed multiple packages of previously opened food items were without a use-by date on them in the freezer. Previously opened packages of breakfast and deli meats, vegetables, and cake batter were not dated in the freezer. Additionally, a container of mayonnaise and a container of Italian dressing in the walk in refrigerator were opened, but did not have a use-by date printed on the containers. On 01-07-2020 at 3:36 PM, an interview with the facility administrator revealed no additional information

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2020-01-09 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record reviews, and staff interviews, it was determined that the facility staff failed to follow an advance directive for 1 of 4 residents reviewed for advance directive care (Resident #143). The findings include: An advance directive is a written instruction, such as a living will or durable power of attorney for health care, recognized under State law (whether statutory or as recognized by the courts of the State), relating to the provision of health care when the individual is incapacitated. On 01-07-2020, a review of Resident #143 clinical record revealed that the resident had an advance directive signed on 10-12-2018 which stated the resident was required to be certified incompetent for making medical decisions by two licensed physicians before Resident #143's named health care agent shall be granted authority to make health care decisions on their behalf. Further review of the clinical record revealed that on 12-19-2019 the attending physician certified Resident #143 as incompetent for making medical decisions. As of 01-08-2020 facility staff had failed to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2020-01-09 · tag F0638 — isolated
    Assure that each resident’s assessment is updated at least once every 3 months.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on the review of clinical records and staff interviews, it was determined that the facility failed to complete the required Minimum Data Set (MDS) quarterly assessment for 1 of 33 residents reviewed during the survey (Resident #1). The findings include: The MDS quarterly assessment is used to track a resident's status between comprehensive assessments to ensure critical indicators of gradual change in a resident's condition are monitored. On 1-08-2020 at 4:00 PM, a review of Resident #1's clinical record revealed a Minimum Data Set (MDS) quarterly assessment completed on 8-21-2019. There was no evidence in the clinical record that Resident #1 had a quarterly assessment completed for the following quarter (due on 11-21-19.) On 1-08-2020 at 4:46 PM, a surveyor interview with Staff #1 stated Resident #1 should have had a quarterly assessment completed on 11-21-2019, however, it was not completed. On 1-08-2020 5:19 PM, surveyor interview with the Director of Nursing revealed no additional information.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2020-01-09 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on the review of the clinical record and staff interview, it was determined that facility's staff failed to obtain a laboratory test as ordered. This finding was evident for 1 of 1 residents reviewed for the hydration care area (Resident #24). The findings include: On 1-07-2020, a review of the clinical record for Resident #24 revealed the resident had an elevated blood urea nitrogen level (BUN) of 59. The BUN is a blood test which shows how well the kidneys and liver are functioning. As a result of the elevated BUN, the nurse practitioner ordered a repeat Comprehensive Metabolic Profile (CMP) lab test every two weeks on 12-11-19. Further review of the clinical record revealed no evidence that the CMP lab test ordered to be drawn on or about 12-25-19 had been completed. On 1-08-2020, at 10:15 AM, an interview with the Bermuda unit manager revealed that upon surveyor intervention the physician was notified of the missed lab and ordered the CMP to be drawn on 1-09-2020 for Resident #24.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2018-11-15 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on surveyor observation, clinical record review, and interviews with facility staff, it was determined that the facility failed to develop and implement a comprehensive person-centered care plan to meet a resident's medical and nursing needs. This finding was evident for 1 of 33 residents (#67) selected for this survey. The findings included: On 11-09-18 at 9:15 AM, surveyor observation revealed resident #67 had uncontrollable tremors to his/her face and arms. Surveyor review of resident #67's medical record revealed he/she was admitted to the facility on [DATE] with diagnoses that included Parkinson's disease and extrapyramidal disorder. Extrapyramidal disorder is a group of disorders marked by abnormal involuntary movements. There was no evidence in the clinical record that the facility assessed the severity of resident #67's tremors or developed a care plan to address the diagnoses of Parkinson's disease or extrapyramidal disorder since admission. On 11-15-18 at 7:15 AM, surveyor interview with the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2018-11-15 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on surveyor observations, review of the clinical record, and interview with facility staff, it was determined that the facility failed to ensure standards of nursing practice in medication administration for residents. This finding was identified for 2 of 33 residents selected for the survey. (#141 and #26) The findings include: 1. On 11-14-18, surveyor observation of Licensed Practical Nurse (LPN) #1 during medication pass revealed that the LPN administered 8 medications to resident #141 at 11:15 AM. However, review of the medication administration record revealed that these 8 medications were scheduled to be administered at 8 AM. On 11-14-18 at 11:30 AM, surveyor interview with LPN #1 revealed that the LPN did not administer the medications timely because he/she was waiting on one of the medications to be delivered from the pharmacy. According to the Maryland Nurse Practice Act 10.27.10.03B (2) (b), the LPN shall demonstrate knowledge and comply with: Relevant professional practice standards; relevant statutes and regulations governing licensed practical nursing; and the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2018-11-15 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on surveyor review of the clinical record and facility staff interview, it was determined that the pharmacy failed to ensure timely delivery of medications to the residents. This finding was evident for 1 of 6 (#141) resident records reviewed during the unnecessary medication review. The findings include: On 11-14-18 surveyor review of the clinical record for resident #141 revealed physicians orders, written on 11-12-18, for an antibiotic to be administered to the resident to treat pneumonia. Further review of the clinical record revealed a nurses note, written on 11-13-18 at 1:14 PM, that the antibiotic was not given and the facility staff was waiting on the pharmacy to deliver the medication. In addition, a nurses note, written on 11-13-18 at 11:30 PM, documented that staff had called the pharmacy because the antibiotic had still not been delivered by the pharmacy. On 11-14-18 at 11:30 AM, surveyor interview with LPN #1 revealed that the pharmacy did not deliver the antibiotic until 10 AM on 11-14-18.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • No harm found · B2020-01-09 · tag F0625 — pattern
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on the review of residents' clinical records, and a staff interview, it was determined that the facility staff failed to provide written notification of the facility's bed hold policy to 4 of 4 residents and/or representative at the time of transfer (Resident #24, #61, #103, and #351). The findings include: 1. On 1-07-2020 a review of the clinical record for Resident #24 revealed the resident was transferred out of the facility on 9-28-2019 to be evaluated in the emergency department. On 1-09-2020 at 1:20 PM, an interview with the Bermuda unit nursing manager revealed that facility did not provide a written copy of the bed hold notification for Resident #24 at the time of transfer. 2. On 1-09-2020 a review of the clinical record for Resident #103 revealed the resident was transferred to an emergency room on 1-08-19. There was no evidence in the clinical record that written notification of bed hold was provided to the resident/responsible party at the time of transfer. On 1-09-2020 at 1:30 PM, interview with the facility administrator revealed bed hold notification was provided…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to LIFEWORKS REHAB — 64 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 3 of 52.1+0.9 vs chain
Health inspection 2 of 52.0≈ chain avg
Staffing 3 of 51.6+1.4 vs chain
Quality measures 5 of 53.9+1.1 vs chain
The other 63 homes this chain runs (chain average 2.1★, per CMS)
1 of 5APPOMATTOX HEALTH & REHABILITATiON CENTERAppomattox, VA 1 of 5Alamance Health Care CenterBurlington, NC 1 of 5Bayside Health & Rehabilitation CenterVirginia Beach, VA 1 of 5Cabarrus Health and Rehabilitation CenterConcord, NC 1 of 5Charlotte Health & Rehabilitation CenterCharlotte, NC 1 of 5Chesapeake Health And Rehabilitation CenterChesapeake, VA 1 of 5Colonial Heights Rehabilitation And Nursing CenterColonial Heights, VA 1 of 5Elkton Nursing And Rehabilitation CenterElkton, MD 1 of 5Greenville Health and Rehabilitation CenterGreenville, NC 1 of 5Guilford Health Care CenterGreensboro, NC 1 of 5Harrisonburg Hlth & Rehab CntrHarrisonburg, VA 1 of 5Largo Nursing And Rehabiliation CenterGlenarden, MD 1 of 5Layhill Nursing And Rehabilitation CenterSilver Spring, MD 1 of 5Lenoir Health and Rehabilitation CenterLenoir, NC 1 of 5Lynchburg Health & Rehabilitation CenterLynchburg, VA 1 of 5Norfolk Health Care CenterNorfolk, VA 1 of 5Oxford Health and Rehabilitation CenterOxford, NC 1 of 5Parham Health Care & Rehab CenterRichmond, VA 1 of 5Salem Health & RehabilitationSalem, VA 1 of 5University Health and Rehabilitation CenterDurham, NC 1 of 5Virginia Beach Healthcare And Rehab CenterVirginia Beach, VA 1 of 5Westport Rehabilitation And Nursing CenterRichmond, VA 1 of 5White Oak Rehabilitation And Nursing CenterHyattsville, MD 1 of 5Williamsport Health And Rehabilitation CenterWilliamsport, MD 2 of 5Adelphi Nursing And Rehabilitation CenterAdelphi, MD 2 of 5Albemarle Health & Rehabilitation CenterCharlottesville, VA 2 of 5Beaufont Health And Rehabilitation CenterRichmond, VA 2 of 5Belaire Health Care CenterGastonia, NC 2 of 5Charlottesville Health & Rehabilitation CenterCharlottesville, VA 2 of 5Cherrydale Health & Rehabilitation CenterArlington, VA 2 of 5Culpeper Health & Rehabilitation CenterCulpeper, VA 2 of 5Fairfax Rehabilitation And Nursing CenterFairfax, VA 2 of 5Glenburnie Rehab & Nursing CenterRichmond, VA 2 of 5Hanover Health And Rehabilitation CenterMechanicsville, VA 2 of 5Lexington Health Care CenterLexington, NC 2 of 5Litchford Falls Health and Rehabilitation CenterRaleigh, NC 2 of 5Pike Creek Nursing & Rehabilitation CenterWilmington, DE 2 of 5Regency Health And Rehabilitation CenterYorktown, VA 2 of 5Shady Grove Nursing And Rehabilitation CenterRockville, MD 2 of 5The Nursing And Rehab Center At Stadium PlaceBaltimore, MD

Showing 40 of 63; lowest-rated first.

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
CP HEALTH HOLDCO LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 01/01/2019
RMA EQUITY LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST7%since 01/01/2019
BIRNBAUM, ISRAELIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST; CORPORATE DIRECTOR22%since 01/01/2019
GREEN, DOVIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST25%since 01/01/2019
EZE, EZEDUBEIndividualW-2 MANAGING EMPLOYEE; CORPORATE DIRECTORsince 07/29/2024
NETZER, MICHELEIndividualCORPORATE DIRECTORsince 01/01/2019

CMS files one row per role, so the 8 rows in the source record cover these 6 parties — each is shown once here with every role it holds. Nothing is omitted.

2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$25.9M
Net patient revenuemost recent cost report
+5.4%
Operating marginrevenue minus expenses
$6.3M
Related-party expense26% of expenses
Who pays — share of resident-days
Medicaid 75%Medicare 15%Other / private 10%

About 75% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $6.3M paid to related parties — landlords or management companies under common ownership — equal to about 26% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$398per resident / day
operating cost
$12,087per month
≈ monthly operating cost
$420per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in MD

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Maryland Medicaid page.

Typical monthly cost in Maryland
$12,927/mo
Nursing home (semi-private)
$14,448/mo
Nursing home (private)
$7,173/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 215026. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-03-25, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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