Redwood Health & Rehab
5939 Reddman Road, Charlotte, NC 28212 · For profit - Limited Liability company · 116 certified beds · (704) 703-6060 Medicare & Medicaid certified
This home’s record is mixed — some reassuring signs, some worth asking about.
- a middle-of-the-pack inspection score (3/5)
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- a high number of inspection citations overall (18) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $7,742 in federal fines (most recent 2024-01-17)
- its payroll-based staffing rating is low (2/5)
- its facility-reported quality-measure rating is low (2/5)
- about 29% of its spending goes to commonly-owned related companies
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 3 of 5 |
| StaffingFrom payroll records (PBJ) | 2 of 5 |
| Quality measuresSelf-reported by the facility | 2 of 5 |
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 2 of 5 |
| Long-stay residentspeople who live here | 3 of 5 |
| Short-stay residentsrehab / post-hospital | 1 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 4 to 3 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 9.2% | 15.6% | 15.4% | better |
| Long-stay residents who lose too much weight | 3.5% | 7.2% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.3% | 0.7% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 2.0% | 2.3% | 2.0% | typical |
| Long-stay residents with depressive symptoms | 8.3% | 5.9% | 6.5% | worse |
| Long-stay residents who were physically restrained | 0.0% | 0.0% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 3.9% | 3.5% | 3.3% | worse |
| Long-stay residents whose ability to walk worsened | 15.2% | 18.3% | 16.1% | typical |
| Long-stay residents on antianxiety or hypnotic medication | 22.9% | 21.3% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 98.8% | 94.1% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 6.3% | 5.5% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 17.6% | 20.7% | 21.2% | better |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 8.0% | 14.0% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 1.6% | 1.4% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 89.9% | 78.1% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 17.8% | 22.9% | 22.6% | better |
| Short-stay residents with an outpatient ER visit | 18.8% | 12.9% | 12.0% | worse |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
39.4% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 60 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 39.1% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 46 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.36 therapist hours per resident per day in 2026Q1 — more than 61% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 33% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 39.4%CMS range 27.1–52.1 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 11.4%CMS range 7.6–16.7 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 39.1% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 30.4% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 30.4% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 100.0% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 3.3% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 6.3%CMS range 3.3–11.2 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.91 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 116 beds and averages 88.2 residents a day — about 76% occupied, or roughly 28 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.43 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.45 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.94 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.25 hrs/resident/day on weekends vs 3.51 on weekdays — 7% thinner on weekends. RN hours go from 0.50 to 0.35 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 56% is about the same as the national median of 45%. 2 administrators have left in the past year — frequent leadership churn is a warning sign families often miss.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
18 citations, most serious first. The 10 most serious are shown; the remaining 8 are one tap away and print in full.
- Potential for harm · D2026-06-23 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and resident and staff interviews, the facility failed to treat Resident #1 with dignity and respect when Nurse #1 engaged in a verbal argument with Resident #1 utilizing profanity and yelling at Resident #1. This deficient practice affected 1 of 3 residents reviewed for dignity (Resident #1). The findings included: Resident #1 was admitted to the facility on [DATE] with diagnoses which included heart failure, absence of right leg above knee, and unspecified arthritis. The quarterly Minimum Data Set (MDS) assessment dated [DATE] indicated that Resident #1 was cognitively intact and was not coded for behaviors. Resident #1's active care plan, last revised on 4/1/26, had a focus area regarding Resident #1 having behaviors of rejecting care and services. The goal included Resident #1's behaviors will not cause her or other residents any distress through the review period. Interventions included approaching with a calm quiet voice, diverting attention, and removing Resident #1 from the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-23 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, resident, Pulmonologist Office Receptionist, Nurse Practitioner (NP) and staff interviews the facility failed to ensure a resident attended a scheduled pulmonary follow-up visit with the pulmonologist for 1 of 1 resident reviewed for quality of care (Resident #2). The findings included:Resident #2 was admitted to the facility on [DATE]. His diagnoses included acute respiratory failure with hypoxia. The quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #2 was cognitively intact. A review of resident #2's Electronic Medical Record (EMR) revealed a scheduled pulmonologist appointment on 6/9/26 at 1:20 PM. An interview with Resident #2 on 6/16/26 at 2:29 PM revealed he had a follow-up appointment with the pulmonologist on 6/9/26 from his hospitalization earlier in the year and no one from the facility took him to the appointment that the NP ordered because no one at the facility knew anything about it. He stated he hadn't been anywhere out of the facility for a while…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-05-11 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations and staff interviews, the facility failed to discard dented canned goods stored for use, failed to dry divided plates prior to stacking, and failed to discard a wet cardboard box of pound cakes covered in frozen condensation. These practices occurred in 1 of 1 walk-in freezer, 1 of 1 dishwashing area, and 1 of 1 dry storage area and had the potential to affect food served to residents. The findings included:An initial tour of the main kitchen occurred on 5/4/26 at 9:58 AM with the Dietary Manager. The following concerns were identified:-A 108 ounce (oz.) can of applesauce with a large dent on the rim and side, a 6.62 pound (lb.) can of mandarin oranges with a small dent on rim, and a 7 lb. can of vanilla pudding with a small dent on the rim were stored in the dry storage area for use.-A cardboard box containing 12-pound cakes was stored under the main cooling fan in the walk-in freezer; the box was dark in appearance and covered in frozen condensation.-Six divided plates were stacked wet (wet-nested) in the dishwasher area.An interview with the Dietary Manager…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-11 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, and Nurse Practitioner, resident and staff interviews, the facility failed to provide clinical assessment and treatment when a resident first reported that he was burned after he accidentally spilled his cup of hot noodles on himself for 1 of 3 residents reviewed for quality of care (Resident #70). Findings included: Resident #70 was admitted to the facility on [DATE] and readmission on [DATE] with diagnosis that included multiple sclerosis, paraplegia, muscle weakness, and contracture of muscles to lower extremities. Review of physician order dated 7/25/24 revealed Hydrocodone (pain reliever used to treat moderate to severe pain) 5-325 milligrams (MG) one (1) tablet by mouth every 12 hours as needed for pain. Review of annual Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #70 was cognitively intact and had been assessed as being independent for eating, personal hygiene, mobility, and transfers. Resident #70 also required minimal assistance for toileting,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-05-11 · tag F0849 — isolatedArrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interviews with the Responsible Party (RP), staff, Nurse Practitioner (NP), and hospice staff, the facility failed to ensure effective communication and coordination of care occurred with the hospice provider. On 6/29/25, Resident #101, who was under the care of hospice, fell in his room and was assessed by Nurse #1, assisted back to bed and then sent to the Emergency Department (ED) for evaluation. The hospice on call provider was not notified by facility staff before Emergency Medical Services (EMS) was called. This deficient practice affected 1 of 4 sampled residents reviewed for coordination of hospice services (Resident #101).The findings included:The Hospice Facility and Services Agreement contract dated 4/30/19 stated, With respect to the management of the resident's terminal illness, the facility shall notify Hospice immediately of any significant change in the Patient's status (mental, social, emotional, or physical), clinical complication that suggest a need to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-05-11 · tag F0919 — failed to provide a working call system — isolatedMake sure that a working call system is available in each resident's bathroom and bathing area.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observations and interviews with residents, Responsible Party, and staff, the facility failed to ensure the call light system was functioning properly for 3 of 27 residents who required assistance for activities of daily living (Resident #5, Resident #19, and Resident #48). The findings included:a. Resident #5 was admitted on [DATE]. The quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #5 was assessed as moderately cognitively impaired.An observation of the call light for Resident #5's room and an interview with the resident occurred on 5/4/26 at 11:00 AM. The light in the hallway above the Resident #5's door did not light up when the call light was pressed. Resident #5 stated he was not aware the call light was not working and had been waiting for a staff member to provide ice water and take money to get a soda for him out of the drink machine. He stated he might have to yell if he needed assistance since his call light was not working. There was not a manual…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-04-24 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and staff interviews, the facility failed to secure an opened bottle of antacid for 1 of 1 Resident (Resident #90) and failed to store 3 unopened eye drops at the proper temperature per manufacturer's instructions for 1 of 4 medication cart (100 halls medication cart) review for medication storage. The findings included: a. Resident #90 was admitted to the facility on [DATE]. A review of Resident #90's medication records revealed he had never been assessed nor approved for self-administration of medication since admission. A review of the physician's orders revealed Resident #90 did not have an order to receive liquid Pepto Bismol (an over-the-counter medication primarily used to relieve upset stomach symptoms such as nausea, heartburn, indigestion, and diarrhea). The significant change in status Minimum Data Set (MDS) dated [DATE] coded Resident #90 with moderately impaired cognition During a medication storage observation conducted on 04/21/25 at 11:33 AM, an opened bottle…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-24 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interviews with resident and staff, the facility failed to ensure dependent residents could access the light switch located behind the bed for 1 of 1 residents reviewed for accommodation of needs (Resident #157). The findings included: Resident #157 was admitted to the facility on [DATE]. Review of Resident #157's medical records revealed she had resided in the current room since 04/09/25. The admission Minimum Data Set (MDS) assessment dated [DATE] coded Resident #157 with severely impaired cognition. The MDS indicated walking between locations inside the room for more than 10 feet was not attempted by Resident #157 during the assessment period due to medical condition or safety concerns. During an observation conducted on 04/21/25 at 11:19 AM, the switch for the light fixture that was located behind Resident #157's bed on the wall approximately 5 feet from the floor and 6 feet from the bed and was attached with a broken cord approximately 3 inches in length. Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-24 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interviews, the facility failed to maintain accuracy and consistency of advance directive throughout the medical record for 1 of 1 resident (Resident #62) reviewed for advance directives. The findings included: Resident #62 was admitted to the facility on [DATE]. A review of Resident #62's care plan initiated on [DATE] indicated his advance directive was a full code. Interventions included receiving cardiopulmonary resuscitation (CPR) through the next review period. A review of Resident #62's electronic health records (EHR) indicated a physician's order dated [DATE] for Do Not Resuscitate (DNR). A review of the advance directive binder at the nurses' station dated [DATE] indicated Resident #62 was coded as DNR. During an interview conducted on [DATE] at 1:00 PM, Nurse #3, who was assigned to Resident #62, stated when a code was called, she would check the advanced directive in the EHR or the hard chart in the nurses' station to confirm whether the resident was a full code or a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-24 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, resident and staff interviews, the facility failed to exercise reasonable care for the protection of the resident's property from loss or theft for 1 of 1 resident reviewed for safe, clean, comfortable, homelike environment (Resident #71). The findings included: Resident #71 was admitted to the facility on [DATE] with diagnoses which included history of a right above the knee amputation (R AKA) and neoplasm of the brain. The significant change Minimum Data Set (MDS) dated [DATE] revealed Resident #71 was cognitively intact. An interview with Resident #71 on 4/22/2025 at 10:43 AM revealed he was sent to the hospital from the facility on 1/21/2025. When he returned to the facility on 2/6/2025, he found out his belongings had been packed up and removed from his room during his hospital stay. Resident #71 recalled the housekeeping manager brought 2 boxes to his room on 2/6/2025. The boxes were sealed with tape. After unpacking the boxes that evening, Resident #71 stated his Apple iPad Pro, a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 8 citations
- Potential for harm · D2025-04-24 · tag F0687 — failed to care for feet properly — isolatedProvide appropriate foot care.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record reviews, resident and staff interviews, the facility failed to provide podiatry care for 1 of 7 residents (Resident #57) reviewed for activities of daily living. The findings included: Resident #57 was admitted to the facility on [DATE] with diagnoses which included type II diabetes mellitus, lymphedema, and peripheral vascular disease. Resident #57's care plan had a focus area for diabetes mellitus, type II dated last revised on 9/19/24 and revealed an intervention for a referral to podiatrist and/or foot care nurse to monitor and document foot care needs and to cut long nails. Resident #57's annual Minimum Data Set (MDS) assessment dated [DATE] revealed she was cognitively intact and required substantial to maximal assistance with personal hygiene. There were no behaviors, and no rejection of care noted on the MDS. An observation of Resident #57 on 4/21/25 at 10:45 AM revealed Resident #57 was in her bed without a sheet or cover over her feet. Her toenails were jagged and pointed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-24 · tag F0812 — failed to store, cook, and serve food safely — isolatedProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and staff interviews, the facility failed to cover facial hair during food service for 1 of 4 dietary staff observed (Dietary Manager #1). This deficient practice had the potential to affect food served to residents. The findings included: During a follow up tour of the kitchen on 4/22/2025 at 7:30 AM, Dietary Manager #1 was observed in the kitchen area with a short, neatly trimmed beard with no facial hair covering. As the tray line for breakfast began, Dietary Manager #1 was observed at the steam table and began to assist with plating food. This surveyor called Dietary Manager #1 away from the steam table and asked if he used facial hair covering. He immediately obtained one and put it on. He stated he usually wore a facial hair covering. Dietary Manager #1 stated he was from a different facility, had come to pick up chemicals from the kitchen and had not planned to stay at the facility. He reported he had spoken to the Culinary Director by telephone, and she had requested he stay until she arrived at work. An interview on 4/24/2025 at 10:45 AM with the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-24 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews and staff interviews, the facility failed to maintain an accurate and consistent electronic medication administration record (eMAR) for 1 of 1 resident review for documentation accuracy (Resident #152). The findings included: Resident #152 was admitted to the facility on [DATE] with diagnoses including opioid dependence. A review of physician order dated 04/17/25 revealed Resident #152 had an order to receive 1 tablet of oxycodone-acetaminophen (Percocet) 5/325 milligrams (mg) by mouth once every 4 hours as needed (PRN) for pain at his right hip. Review of the eMAR dated 04/21/25 revealed Resident #152 had received 1 tablet of Percocet 5/325 mg at 8:15 AM and 4:24 PM. On 04/22/25, the eMAR indicated Resident #152 had received 1 tablet of Percocet 5/325 mg at 7:45 AM and 2:25 PM. Review of the nurse's progress notes dated 04/21/25 and 04/22/25 revealed none of the nursing staff had documented any notes related to Resident #152's need for PRN Percocet. Review of the controlled substance…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-24 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review and staff interview, the facility failed to implement Transmission-Based Precautions (TBP) when two Nurse Aides provided incontinence care for Resident #55 and did not wear a gown for 2 of 5 staff members observed for infection control practices (Nurse Aide #3, Nurse Aide #4). The findings included: Review of the facility's policy for Transmission- Based Precautions (TBP) dated 10/27/20 revealed the TBP will be implemented for the prevention of transmission of multidrug-resistant organisms. Three categories of precautions were listed on the policy including Contact Precautions, Droplet Precautions and Airborne Precautions. Contact precautions included the following: 1. Personal Protective Equipment (PPE) a. Staff and visitors will wear gloves when entering the room for all interactions that may involve contact with the resident and/or the residents' environment. b. Staff and visitors will remove gloves and perform hand hygiene prior to leaving the resident's room. c. Staff and visitors will avoid touching potentially contaminated environmental…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-01-17 · tag F0851 — widespreadElectronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interview and record review, the facility failed to electronically submit direct care staffing information based on payroll data to the Centers for Medicare and Medicaid (CMS) as required for quarter 1 of fiscal year (FY) 2023 (October - December 2023). The failure occurred for 1 of 5 quarters reviewed. The findings included: A review of the Payroll Based Journal (PBJ) Staffing Data report from the Certification and Survey Provider Enhanced Reports (CASPER) database revealed the facility failed to submit the required PBJ Staffing Data for the first quarter of FY 2023. The Director of Nursing stated in an interview on 1/11/24 at 1:34 PM, that she was aware of the PBJ staffing reporting error due to lack of reporting to CMS but deferred to the Administrator as to why this error occurred. The Administrator stated in an interview on 1/11/24 at 1:51 PM that he was aware that the facility failed to electronically submit PBJ staffing data to CMS in the first quarter of FY 2023. The Administrator stated that the corporate office was responsible for submitting the PBJ staffing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-01-17 · tag F0835 — failed to run the facility competently — patternAdminister the facility in a manner that enables it to use its resources effectively and efficiently.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews with staff and record review, the facility administration failed to provide effective leadership and oversight when the facility failed to enact their emergency operations plan to notify law enforcement of a missing resident. Resident #86 left the facility for a planned leave of absence but did not return to the facility as planned and did not communicate to the facility the Resident's whereabouts for 12 days. This failure occurred for 1 of 1 sampled residents reviewed. The findings included: This tag is crossed referred to: E OOO6: Plan based on all hazards risk assessment - Based on interviews with staff and record review, the facility failed to notify law enforcement per their emergency operations plan when Resident #86 left the facility for a planned leave of absence (LOA) but failed to communicate or return to the facility as planned. This failure occurred for 1 of 1 sampled resident reviewed for a LOA. An interview with the Administrator and Director of Nursing (DON) occurred on 1/10/24 at 03:03 PM. The DON stated that Resident #86 went on a planned LOA to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · C2024-01-17 · tag F0732 — widespreadPost nurse staffing information every day.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, staff interviews and record review, the facility failed to post a Daily Staffing Record with the current facility name for 4 days of the survey (1/8/24 - 1/11/24) and failed to document the current facility name and accurate staffing data for 14 of 14 days of nurse staffing data reviewed. The findings included: 1a. An observation at 10:15 AM on 1/8/24 and at 8:45 AM on 1/9/24 through 1/11/24 of the posted Daily Staffing Record, revealed the name of the facility prior to the change in ownership was recorded. 1b. A review of 14 Daily Staffing Records (10/6/23, 10/14/23, 10/17/23, 10/23/23, 11/8/23, 11/14/23, 11/24/23, 11/27/23, 12/1/23, 12/7/23, 12/13/23, 12/22/23, 1/2/24 and 1/5/24) revealed the name of the facility prior to the change in ownership was recorded. 1c. A review of the Daily Staffing Records revealed licensed and unlicensed nursing staff was not recorded accurately for 14 days: - 10/6/23, the Daily Staffing Record documented 5 registered nurses (RN) provided 36 hours of nursing care, 7 licensed practical nurses (LPN) provided 60 hours of nursing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2024-01-17 · tag F0842 — failed to keep accurate, complete medical records — patternSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interviews, the facility failed to ensure that the medical records contained dental visit notes for 1 of 4 residents reviewed for dental care (Resident #1). The findings included: 1. Resident #1 was admitted to the facility on [DATE]. The quarterly Minimum Data Set assessment dated [DATE] assessed Resident #1 to be cognitively intact. Electronic medical records were reviewed. No dental visit notes were scanned into the system. The facility did not have hard copy records. The Social Worker (SW) was interviewed on 1/10/2024 at 12:23 PM. The SW reported she made appointments for routine and emergency dental services for the residents. When asked to provide dental visit notes for Resident #1, the SW reported she had to call the dentist office and they would email the visit notes to her. The SW provided a dental visit note dated 10/3/2022 for Resident #1 on 1/10/2024 and explained that she was not aware dental visit notes should be part of the electronic medical record. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$7,742 in federal fines across 2 penalties.
- $3,871 — penalty dated 2024-01-17
- $3,871 — penalty dated 2024-01-17
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to SIMCHA HYMAN & NAFTALI ZANZIPER — 79 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 3 of 5 | 2.6 | +0.4 vs chain |
| Health inspection | 3 of 5 | 2.7 | +0.3 vs chain |
| Staffing | 2 of 5 | 2.2 | -0.2 vs chain |
| Quality measures | 2 of 5 | 3.4 | -1.4 vs chain |
The other 78 homes this chain runs (chain average 2.6★, per CMS)
Showing 40 of 78; lowest-rated first.
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| MC M53 SPE OPCO HOLDCO | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | since 12/01/2021 |
| ACCORDIUS SNF HOLDCO LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 12/01/2021 |
| WYNCOTE LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 12/01/2021 |
| MORROW, KIMBERLY | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL | NO PERCENTAGE PROVIDED | since 12/01/2021 |
| COLLINS, FRED | Individual | W-2 MANAGING EMPLOYEE | — | since 02/01/2019 |
| GORELICK, BATYA | Individual | CORPORATE OFFICER | — | since 05/01/2021 |
| ACCORDIUS HEALTH LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | since 01/01/2020 |
CMS files one row per role, so the 8 rows in the source record cover these 7 parties — each is shown once here with every role it holds. Nothing is omitted.
4 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 79% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $3.4M paid to related parties — landlords or management companies under common ownership — equal to about 29% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in NC
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the North Carolina Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 345243. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-05-11, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.