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Henderson Health And Rehabilitation

1180 E. Lake Mead Parkway, Henderson, NV 89015 · For profit - Corporation · 266 certified beds · (702) 565-8555 Medicare & Medicaid certified

Call the home — (702) 565-8555 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse-prevention, restraint, or reporting citations — no harm found (F0604, F0607) — most recent May 2025Behavioral-health or dementia-care citation — no harm found (F0758)1 actual-harm citation$40,830 in federal fines
Insights

The public record raises real questions here. Weigh the concerns below carefully.

In its favor
  • a high payroll-based staffing rating (4/5)
  • lower-than-typical staff turnover (36% vs 45% nationally) — better care continuity
Worth asking about
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0604, F0607) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has 1 actual-harm citation
  • a high number of inspection citations overall (37) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $40,830 in federal fines (most recent 2023-12-13)
  • its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
  • its independent health-inspection rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

3/5
CMS overall
3 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 4 of 5
Quality measuresSelf-reported by the facility 5 of 5

Worth a closer look. This home's staffing and quality-measure ratings run 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
98 E Lake Mead Pkwy Ste 307 · (702) 483-2969 · Call to confirm hours
Pharmacy
CVS Photo0.7 mi
1402 E Lake Mead Pkwy · (702) 558-5101 · Call to confirm hours
Grocery
845 E Lake Mead Pkwy · (702) 268-2735 · Call to confirm hours
Park
811 Ithaca Ave · (702) 267-4000 · Typically dawn to dusk
Place of worship
519 N Pueblo Blvd · (702) 717-5267

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 5 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 4 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased10.4%12.6%15.4%better
Long-stay residents who lose too much weight2.6%5.5%5.4%better
Long-stay residents with a catheter left in their bladder0.0%1.6%0.9%better
Long-stay residents with a urinary tract infection0.0%1.9%2.0%better
Long-stay residents with depressive symptoms11.5%5.1%6.5%worse
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury0.6%2.0%3.3%better
Long-stay residents whose ability to walk worsened9.5%13.5%16.1%better
Long-stay residents on antianxiety or hypnotic medication37.1%22.2%18.9%worse
Long-stay residents given the seasonal flu vaccine95.3%89.6%95.3%typical
Long-stay residents with pressure ulcers5.6%5.4%4.7%worse
Long-stay residents with worsening bladder/bowel control24.8%15.5%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table22.6%17.1%17.1%worse
Short-stay residents who newly got an antipsychotic medication3.7%1.8%1.4%worse
Short-stay residents given the seasonal flu vaccine48.5%80.7%79.4%worse
Short-stay residents rehospitalized after admission21.8%23.2%22.6%typical
Short-stay residents with an outpatient ER visit6.3%9.6%12.0%better
Long-stay hospitalizations per 1,000 resident days1.561.851.67typical
Long-stay outpatient ER visits per 1,000 resident days0.351.451.80better

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

41.0% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that worse than the national rate. This is CMS’s risk-adjusted rate over 131 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

41.0%U.S. median 51.5%
Got home and stayed home
13.6%U.S. median 10.7%
Went back to hospital
74.2%U.S. median 56.6%
Met the expected recovery
0.29U.S. median 0.31
Therapy hours / resident / day
0.16hours / resident / day
Physical therapy
0.10hours / resident / day
Occupational therapy
0.03hours / resident / day
Speech therapy

Met the expected recovery: 74.2% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 124 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.29 therapist hours per resident per day in 2026Q1 — more than 45% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 4% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF41.0%CMS range 31.3–49.951.5%Oct 2022–Sep 2024worse than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF13.6%CMS range 10.8–17.710.7%Oct 2022–Sep 2024worse than U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge74.2%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge60.5%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge62.9%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting98.2%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge93.8%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay1.6%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened1.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization7.1%CMS range 4.2–10.67.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.071.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.68
RN hours/ resident / day
0.85
LPN hours/ resident / day
1.82
Aide hours/ resident / day
3.35
Total nurse hours/ resident / day
0.65
RN hoursweekends
35.7%
Total nursing turnover
22.2%
RN turnover

How full it usually is: this home is certified for 266 beds and averages 238.6 residents a day — about 90% occupied, or roughly 27 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.35 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.68 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 1.82 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.01 hrs/resident/day on weekends vs 3.49 on weekdays — 14% thinner on weekends. RN hours go from 0.69 to 0.65 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 36% is below the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

9
deficiencies at the latest standard inspection (2025-08-01)
6
at the previous standard inspection (2024-08-23)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

37 citations, most serious first. The 11 most serious are shown; the remaining 26 are one tap away and print in full.

  • Actual harm · Gcited before2023-12-13 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and document review, the facility failed to secure a resident in a wheelchair when it did not ensure the pre-transport securement checklist was completed, and the shoulder strap was placed prior to transit for 1 of 20 sampled residents (Resident 1). This deficient practice led to a fall incident inside the facility bus, resulting in fractures (broken bones) of the third, fourth, and fifth metacarpal bones of the dominant right hand. Findings include: Resident 1 (R1) R1 was admitted on [DATE], with diagnoses including dependence on dialysis and absence of left and right below knees. The Quarterly Minimum Data Set, dated [DATE], documented a brief interview with a mental status score of 15/15, which indicated R1's cognitive status was intact. The Nursing Progress Notes dated 09/21/2023 documented R1 falling in the facility transport bus while in transit to R1's appointment. There was an abrasion and contusion on R1's forehead and increasing swelling on the right…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-08 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and document review, the facility failed to ensure 1) residents' medications were administered and accurately documented for 2 of 8 sampled residents (Residents 1 and 2) and 2) medication errors were reported and follow-up was completed when medication errors were identified for 1 of 8 sampled residents (Resident 1). The deficient practice had the potential to result in unmanaged pain, delayed treatment, compromised continuity of care, an increased risk for complications, decline in functional status, hospitalization, and decreased quality of life.Findings include:1) Resident 1 (R1) was admitted on [DATE], with diagnoses including chronic pain syndrome, diabetic polyneuropathy, pressure ulcers to the sacral region and unstageable right heel.A Physician Order dated 01/23/2026, documented Oxycodone Hydrochloride oral tablet 20 milligram to give one tablet by mouth every 6 hours as needed (PRN) for pain.The Social Services Summary dated 01/24/2026, documented R1 was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-01-16 · tag F0837 — pattern
    Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review, and document review, the governing body of the facility failed to oversee services performed by a contracted vendor, including ensuring the accuracy of documentation of resident behaviors and for 6 of 28 residents (Residents 4, 9, 11, 15, 18, and 19). This deficient practice had the potential to lead to inappropriate tiering and state payments for residents in a Medicaid Behaviorally Complex Care Program.Findings include:F0837: Governing BodyBased on interview, record review, and document review, the governing body of the facility failed to oversee services performed by a contracted vendor, including ensuring the accuracy of documentation of resident behaviors and for 6 of 28 residents (Residents 4, 9, 11, 15, 18, and 19). This deficient practice had the potential to lead to inappropriate tiering and state payments for residents in a Medicaid Behaviorally Complex Care Program.Findings:The investigation included a review of a document titled Behavior Frequency Documentation Data…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-08-01 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and document review, the facility failed to ensure Enhanced Barrier Precaution (EBP) signage was posted and staff wore appropriate personal protective equipment (PPE) when providing direct care to residents with indwelling medical devices for 4 of 35 sampled residents (Residents 132, 196, 89 and 194). These deficient practices had the potential to place residents, staff, and visitors at risk for cross-contamination and transmission of multidrug-resistant organisms (MDROs), compromising the infection prevention and control program.Findings include:1) Resident 132 (R132) R132 was admitted on [DATE], with diagnoses including dysphagia (difficulty swallowing), gastrostomy, and colostomy. A review of medical records revealed R132 had a percutaneous endoscopic gastrostomy tube (PEG), colostomy and a wound on the left great toe. On 07/29/2025 in the morning, there was no enhanced barrier precaution signage posted by the door, and no PPE was available at the door entrance.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-01 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to ensure a comfortable homelike environment was maintained for 2 of 35 sampled residents (Residents 215 and 12) and 3 unsampled residents (Residents 160, 33, and 65). The failure to provide a homelike environment had the potential risk to cause psychosocial distress to the residents. Findings include:On 07/29/2025 in the morning, the following was observed during a tour of the 2200 and 2300 halls:-In room [ROOM NUMBER] B the blinds were broken and missing some slats. The resident's dresser drawer was broken and coming apart, hanging down toward the floor.-In room [ROOM NUMBER] B the coaxial cable box in the wall was missing a cover and the cable wires and splitter were hanging out of the wall. The resident's dresser was missing a middle drawer. -In room [ROOM NUMBER] A the dresser drawer was broken and coming apart causing the drawer to be very loose.-In room [ROOM NUMBER] B the blinds were broken and missing some slats.-In room [ROOM…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-01 · tag F0646 — isolated
    Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review, and document review, the facility failed to ensure the state mental health authority was notified after a significant change in the mental health condition of a resident with a history of mental health disorder for 1 of 35 sampled residents (Resident 12). The deficient practice had the potential to deprive residents of necessary behavioral health services.Findings include:Resident 12 (R12) was admitted to the facility 05/21/2025, with diagnoses including other schizoaffective disorders, bipolar disorder, major depressive disorder, obsessive-compulsive disorder, and anxiety disorder. R12's admission paperwork noted the resident was admitted to a local hospital on [DATE]. The resident had been sent to the Emergency Department from a Nursing Facility on a legal hold because R12 became homicidal towards other residents in the facility. R12 had a past medical history of psychiatric diagnoses. R12 was transferred from the Emergency Department back to a skilled nursing facility on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-01 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to ensure a smoking safety assessment was completed for 1 of 35 sampled residents (Resident 137), and an Oxygen tank place inside a resident room was properly secured in a tank holder for 1 of 35 sampled residents (Resident 147). The deficient practice had the potential for placing residents' safety at risk for fire and severe injury.Findings include: 1. Resident 137 (R137) was admitted on [DATE], with diagnoses including contracture of muscles - multiple sites and muscle weakness.On 07/29/2025 at 11:10 AM, R137 was observed to be in bed waiting for the certified nursing aide (CNA) to assist the resident to get into the Geri-chair (a specialized recliner designed to provide comfort and support for individuals with mobility limitations). R137 had moderate contracture of the left hand and some impairment of mobility at the right hand. R137's pack of cigarettes and lighter was visible at the bedside table. R137 indicated was able to smoke by…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-01 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review and document review, the facility failed to ensure a physician order for specialist consultation was arranged for 1 of 35 sampled residents (Resident 6). The deficient had potential for prompt medical interventions or recommendations to be delayed.Findings include:Resident 6 (R6) was admitted on [DATE], with diagnoses including overactive bladder and morbid obesity.On 07/29/2025 at 2:00 PM, R6 verbalized just finished a round of antibiotics for treatment of a urinary tract infection (UTI). R6 indicated having frequent UTI and was concerned about taking too many antibiotics. R6 indicated the physician had ordered a urologist (a medical specialist who diagnoses and treats conditions related to the urinary tract and reproductive system) consult and R6 had been patiently waiting to hear from the staff.A Nursing Note entry dated 05/23/2025 at 3:20PM, documented the patient reported having burning sensation upon urination. It was reported to the Nurse Practitioner (NP). The NP stated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-01 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the tube-feeding (TF) formula bag and tubing was labeled for 3 of 35 sampled residents (Residents 118, 251, and 222). The deficient practices could have the potential for formula contamination, inaccurate nutrient intake, infection, dehydration, and nutritional compromise.Findings include:1) Resident 118 (R118) was admitted on [DATE], and readmitted on [DATE], with diagnoses including epilepsy and anoxic brain damage. On 07/29/2025 at 10:36 AM, R118's TF bag was unlabeled except for the date 07/28/2025. On 07/31/2025 at 1:38 PM, R118's TF bag was labelled with R118's name, date, and time but no TF rate and nurse initials. On 07/31/2025 at 2:25 PM, a Licensed Practical Nurse (LPN) indicated the TF bag should have been completely labeled with formula, TF rate, resident's name, room number, nurse initials, date, and time. On 07/31/2025 at 2:26 PM, the Assistant Director of Nursing (ADON) indicated the TF should have been completely…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-01 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and document review, the facility failed to ensure Oxygen (O2) was administered as ordered and failed to clean the Oxygen concentrator for 2 of 35 sampled residents (Resident 123 and 166). The deficient practice had the potential to result in resident hypoxemia or Oxygen toxicity due to incorrect flow rates, equipment malfunction, and transmission of respiratory pathogens from contaminated equipment, thus compromising respiratory status and overall safety.Findings include:1) Resident 123 (R123) was admitted on [DATE], with diagnoses including edema and atherosclerotic heart disease.A Physician Order dated 11/04/2022, documented to administer O2 inhalation at 2-3 liters per minute (LPM) though nasal cannula as needed for O2 saturation below 90 percent (%) to maintain O2 saturation above 90%.The medical record lacked documented evidence that R123's Oxygen administration and saturation was being monitored to ensure the flow rate was appropriate to keep the resident's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-01 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and document review, the facility failed to ensure the ordered pain-scale parameters were followed for 1 of 35 sampled residents (Resident 8). This deficient practice had the potential to result in unmanaged pain, delayed or inappropriate analgesic administration, functional decline, and diminished quality of life. Findings include: Resident 8 (R8) was admitted on [DATE], with diagnoses including quadriplegia (complete paralysis of all four limbs), a non-pressure chronic ulcer of the buttock, and muscle spasms. On 07/29/2025 at 2:05 PM, R8 indicated having frequent pain with a pain scale of 7-10. R8 indicated the pain medication was administered as needed.A Physician Order dated 12/20/2022, documented Oxycodone Hydrochloride tablets, 10 milligrams (mg), by mouth every 4 hours as needed for severe pain level 7-10.The Medication Administration Record showed Oxycodone was administered when pain levels were below the ordered pain level of 7-10 on the following…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
Show the remaining 26 citations
  • Potential for harm · Dcited before2025-08-01 · tag F0812 — failed to store, cook, and serve food safely — isolated
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and document review the facility failed to ensure foods were stored properly and ice machines were cleaned in 1 of 2 ice makers in the facility. This deficient practice posed a potential risk to safety and health standards which could lead to contamination and place residents at risk of foodborne illness. Findings include: On 07/29/2025 in the morning, there was an open bottle, without a lid, containing apple cider vinegar in the dry food storage area with a use-by date of October 19, 2024.There was an open bottle of lemon juice in the reach in cooler with a use-by date of July 20, 2025.On 07/29/2025 at 8:34 AM, the Dietary Director explained the apple cider vinegar should not have been stored without a lid and both the lemon juice and the apple cider vinegar should have been discarded on or before the use-by date.On 07/31/2025 in the morning, there was an ice machine in the B building back auxiliary hall closet with a white and brownish film on the bottom of the inner ice shield, and the plastic ice scoop was resting on the top of the ice machine.On…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-30 · tag F0604 — failed to not use physical restraints improperly — isolated
    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, record review, and document review the facility failed to ensure a resident was free from physical restraints for 1 of 8 sampled residents (Resident 7). The deficient practice placed the resident at risk of physical and psychosocial harm. Findings include: Resident 7 (R7) R7 was admitted on [DATE] with diagnosis including dementia. A brief interview for mental status (BIMS) was conducted on 04/10/2025 and determined R7 had a score of 03 indicating R7 had severe cognitive impairment. The facility policy titled restraints (revised April 2025), documented it was the facility policy to ensure each resident was not restrained for the purpose of discipline or convenience. A restraint device assessment would be conducted to determine if the resident would be safe using the specific restraint. A physician order would be obtained indicating the type of device to be used, indication, duration, and how often it was supposed to be released. A report to the state agency documented upon admission to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Past Non-Compliance
  • Potential for harm · D2025-05-30 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review, and document review, the facility failed to provide documented evidence assistance with activities of daily living (ADL) was provided for 1 of 8 sampled residents (Resident 6). The deficient practice had the potential for the resident's skin integrity to be compromised. Findings include: Resident 6 (R6) R6 was admitted on [DATE] and discharged on 04/12/2025 with diagnoses including end stage renal disease, muscle weakness, and type 2 diabetes mellitus. The admission Minimum Data Set (MDS) dated [DATE], documented R6 was frequently incontinent of bowel and bladder and dependent with toileting hygiene (the ability to maintain perineal hygiene, adjust clothes before and after voiding or having a bowel movement). R6's activities of daily living (ADL) documentation for toilet hygiene lacked documented evidence the task was performed every shift on the following days: -03/21/2025 through 03/23/2025 -03/25/2025 -03/28/2025 -03/30/2025 and 03/31/2025 -04/02/2025 and 04/03/2025…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-30 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview, and document review, the facility failed to follow physicians' orders for the application of a BiLevel Positive Airway Pressure BiPAP (a non-invasive ventilation device that facilitates breathing and improve oxygenation for conditions that impair breathing like COPD) for 1 of 8 sampled residents (Resident #3). The deficient practice had the potential to cause inadequate oxygenation, respiratory distress, or worsening of underlying conditions such as COPD, placing the resident in a risk for complications, including hypoxia, increased carbon dioxide retention, and respiratory failure. Findings include Resident #3 (R3) R3 was admitted on [DATE], with diagnoses including acute on chronic hypercapnic respiratory failure, chronic obstructive pulmonary disease (COPD) exacerbation, and history of chronic hypoxic respiratory failure. A hospital history and physical dated 01/19/2025, documented R3 was admitted to the emergency department due to complaining shortness of breath (SOB) for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-28 · tag F0919 — failed to provide a working call system — isolated
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and document review, the facility failed to ensure the call light buttons were within the reach of the residents for 1 of 11 sampled residents (Resident 1). The deficient practice had the potential safety risk of the resident experiencing delays in receiving necessary assistance, leading to potential safety risks like falls, discomfort, and being unable to alert staff when they need help. Findings include: Resident 1 (R1) was admitted on [DATE], with diagnoses including secondary malignant neoplasm of bone, generalized muscle weakness, repeated falls, with need for assistance with personal care. On 01/28/2025 at 10:56 AM, R1 was lying in bed and the call light was not within reach. R1's call light button was at the bedside table of adjacent resident. On 01/28/2025 at 11:01 AM, a housekeeper confirmed the call light was not within R1 reach. On 01/28/2025 at 11:13 AM, a Licensed Practical Nurse (LPN) verbalized the call light should have been within R1 reach and not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-08 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, record review and document review, the facility failed to ensure a sampled resident (Resident #4) with severe cognitive impairment was adequately supervised and was not able to elope from the facility. The deficient practice had the potential for physical and psychosocial harm to the resident. Findings include: Resident 4 (R4) R4 was admitted to the facility on [DATE] and re-admitted on [DATE]with diagnoses including bipolar disorder and dementia. A brief interview for mental status (BIMS) assessment documented a score of 03 indicating the resident had a severe cognitive impairment. A facility report investigation indicated on 10/22/2024, R4 had eloped from the facility and was out of the facility from 3:30 AM and was returned to the facility at 12:30 PM. The following was a timeline based on the investigation notes and interviews from the facility: - after video review it was determined the resident left the building at approximately 3:30 AM. - at 5:40 AM, a nurse in training entered the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Past Non-Compliance
  • Potential for harm · Ecited before2024-08-23 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and document review the facility failed to ensure the walk-in freezer was maintained in safe operating condition, food items stored inside the reach-in refrigerator and freezer were labeled, dated, and not expired, the kitchen was maintained in sanitary condition and a hand washing sink was provided for the steam table set up in the main dining room for meal service. The deficient practice posed a potential risk to safety and health standards which could lead to contamination, inadequate storage, and place residents at risk of foodborne illness. Findings include: On 08/20/2024 at 7:49 AM, an initial tour of the kitchen with the Dietary Supervisor was completed with the following findings: - significant dust build up on vents and light fixtures over the food preparation and tray line area. - in the dry storage room there were damaged cans of beans and mushrooms stored with the active food items to be used. - in the walk-in freezer there were three fans for cooling at back of freezer and one did not have a blade cover. - in the walk-in refrigerator…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-23 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to develop a care plan for denture care needs for 1 of 35 sampled residents (Resident 15). The deficient practice had the potential to place residents at risk for inability to chew food, malnutrition and unintentional weight loss Findings include: Resident 15 (R15) R15 was admitted on [DATE], with diagnoses including lack of coordination and dysphagia. On 08/21/2024 at 8:28 AM, R15 was observed sitting up in a wheelchair eating breakfast in their room. R15 had two pieces of toast, scrambled eggs, one banana and a glass of juice. R15 did not have any teeth while eating the banana. R15 had dentures and required assistance to put on the dentures. R15 stated they frequently ate without the dentures because they did not get help putting the dentures on during meal service. R15 voiced frustration with not getting help putting on their dentures and stated it limited food and eating options. R15 indicated the dentures were in a yellow denture cup on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-23 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to provide pressure ulcer (PU) preventative measures for 1 of 3 sample closed records reviewed (Resident 246). The deficient practice had the potential to place residents at risk for worsening pressure ulcers and diminished quality of life. Findings include: Resident 246 (R246) R246 was admitted on [DATE] with stage 3 pressure wounds to the right heel, right lower extremity and coccyx. Review of the Minimum Data Set showed R246 required substantial/maximal assistance, rolling from left to right. Review of the care plan showed R246 had impaired skin integrity and existing pressure ulcers. Goals included potential for complications would be minimized. Interventions included: -Provide assistance with turning and repositioning to prevent skin breakdown. Review of the turning and repositioning flowsheet from 02/20/2024 to 03/11/2024, showed R246 was not repositioned for 15 shifts during this period. 02/20/2024- Not repositioned on the AM and night shifts…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-23 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review and document review, the facility failed to ensure a resident was provided 1:1 feeding assistance per physician order for 1 of 35 sampled residents (Residents 114). The deficient practice had the potential to prevent residents from consuming provided meals to maintain optimal weight. Findings include: Resident 114 (R114) R114 was admitted on [DATE] and readmitted on [DATE], with diagnoses including end stage renal disease and dysphagia oropharyngeal phase and Barrett's esophagus without dysplasia. On 08/22/2024 at 8:05 AM, R114 was observed sitting in wheelchair in the middle of the 2100-Hallway holding an empty blue bowl with right hand, white cereal contents were spilled on R114's clothes. The resident had difficulty mouthing words but managed to say yes when asked if the resident needed help. Several rooms away, a nurse was standing behind a medication cart, there were no other staff members observed in the unit. On 08/22/2024 at 8:07 AM, a breakfast tray placed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-23 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review, and document review, the facility failed to ensure 1) dialysis (renal replacement therapy) appointments were not missed, or full treatment not completed for 2 of 7 sampled residents (Residents 114 and 220); and 2) dialysis communication records were completed for 3 of 7 sampled residents (Residents 176, 113, and 126). The deficient practice placed the residents at risk for complications of insufficient dialysis including but not limited to fluid overload, uremia (toxins in the blood) and electrolyte imbalance. Findings include: 1) Resident 114 (R114) R114 was admitted on [DATE] and readmitted on [DATE], with diagnoses including end stage renal disease and dependence on renal dialysis. A physician's order dated 07/23/2024, documented R114's received dialysis treatments on Tuesdays, Thursdays, and Saturdays at an outpatient dialysis provider. A nursing progress note dated 07/18/2024, revealed the assistant administrator instructed the nurse to ask the physician if it was okay for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-23 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the Abnormal Involuntary Movement Scale was completed (AIMS - a rating scale designed to measure involuntary movements known as tardive dyskinesia which could develop as a side effect of an antipsychotic medication) for 1 of 35 sampled residents (Resident 15). The deficient practice had the potential to result in adverse consequences for resident's health and well-being. Findings include: Resident 15 (R15) R15 was admitted on [DATE], with diagnoses including bipolar disorder, anxiety disorder, and major depressive disorder. The physician's order dated 06/14/2024, documented Aripiprazole (Abilify - an antipsychotic medication) oral Tablet 5 milligram (mg) Give 1.5 tablet by mouth two times a day for mood changes. R15's Medication Administration Record (MAR) for August 2024, documented the resident had been receiving Aripiprazole as ordered. R15's medical record lacked documented evidence an AIMS assessment was completed upon initiation of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-12-13 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to ensure food was served at a palatable temperature for three sampled residents (Residents 9, 10, and 11) and one unsampled resident. The deficient practice had the potential to affect the amount of nutrients consumed by residents and their nutritional status. Findings include: Resident 9 (R9) R9 was admitted on [DATE] and had a Brief Interview of Mental Status (BIMS) score of 14, which indicated R9 was cognitively intact. On 12/12/2023 at 10:00 AM, R9 verbalized eating in the room for breakfast and dinner and the food was regularly served cold. On 12/13/2023 at 9:29 AM, R9 indicated the breakfast and soup from last night's dinner was served cold. Resident 10 (R10) R10 was admitted on [DATE] and had a BIMS score of 15, which indicated R10 was cognitively intact. On 12/12/2023 at 10:00 AM, R10 verbalized eating in the room for breakfast and dinner and the food was regularly served cold. On 12/13/2023 at 9:29 AM, R10 indicated the breakfast…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-17 · tag F0554 — isolated
    Allow residents to self-administer drugs if determined clinically appropriate.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review and document review, the facility failed to ensure a physicians' order was obtained and an assessment was completed for the self-administration of medication for 1 of 38 sampled residents (Resident 8). The deficient practice had the potential for the resident's unsafe administration of medication or adverse reactions to medication. Findings include: Resident 8 (R8) R8 was admitted on [DATE], with diagnoses including hemiplegia and hemiparesis following cerebral infarction affecting left non-dominant side, muscle weakness, Parkinson's disease, and gastro-esophageal reflux disease without esophagitis. On 08/15/2023 at 9:35 AM, R8 was lying in bed. A bottle of Alka-Seltzer Extra Strength Heartburn Relief Chews 120 Chewable Tablets was found on top of the resident's bedside table. On 08/15/2023 at 9:46 AM, a Licensed Practical Nurse (LPN) confirmed the observations and revealed there were more or less 100 tablets remaining in the bottle. The LPN explained a physician's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-17 · tag F0583 — failed to protect personal privacy — isolated
    Keep residents' personal and medical records private and confidential.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview the facility failed to ensure Protected Health Information (PHI) was safe guarded for 3 of 38 sampled residents (Resident 395, 396, 51). The deficient practice had the potential to reveal confidential information to staff, residents, and visitors with the potential for resident identity to be revealed and information to be used inappropriately by others. Findings include: Resident 395 (R395) R395 was admitted on [DATE] with medical diagnoses including hepatic encephalopathy (deterioration of brain function due to liver disease). Resident 396 (R396) R396 was admitted on [DATE] with medical diagnoses including end stage renal disease. Resident 51 (R51) R51 was admitted on [DATE] with medical diagnoses including heart failure. On 08/16/2023 from approximately 7:31 AM to 7:47 AM, a Registered Nurse (RN) in the 100-hall entered and exited the room of R396 three different times. The medication cart was slanted and not completely facing the room of R396. The computer located on top of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-17 · tag F0607 — failed to have anti-abuse policies — isolated
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, record review, and document review the facility failed to ensure a Certified Nursing Assistant (CNA) involved in a verified allegation of neglect with unprofessional conduct was reported to the State Board of Nursing (BON) in accordance with the facility policy for 1 of 38 sampled residents. The deficient practice had the potential to place residents at risk of health and well-being. Findings include: Resident 155 (R155) R155 was admitted on [DATE] with diagnoses including hemiplegia (paralysis) and hemiparesis (weakness) following cerebral infarction (stroke) affecting left side and generalized muscle weakness. The facility reported incident (FRI) dated 12/12/2022 documented the following: On 12/11/2022 R155 had new complaints of pain in left leg and physician was notified and diagnostic imaging was requested. On 12/12/2022 at 7:50 AM, the facility received notification R155 had a left femur fracture and was sent to hospital for further treatment. On 12/12/2022 the facility sent a staff…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-17 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to update a resident's care plan following a resident-to-resident altercation for 1 of 38 sampled residents (Resident 107). The deficient practice had the potential to place the resident at risk for inappropriate care, supervision, and accidents. Findings include: Resident 107 (R107) R107 was admitted on [DATE] with diagnoses including dementia with behavioral disturbances and Alzheimer's Disease. According to a Licensed Practical Nurse and medical records, R107 was non-verbal. On 08/15/2023 at 11:21 AM, R107 was lying in bed, with eyes closed and no visible injuries were noticed. R107 was involved in a resident-to-resident altercation wherein R107 was one of three residents who were physically struck by another resident. Following the altercation, the medical records documented R107 had no signs of injury, distress, or change in mood. The facility submitted a final report of a facility reported incident to the State Agency, which documented all four…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-17 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and document review the facility failed to ensure medications were appropriately administered and not left at the bedside for 1 of 38 sampled residents (Resident 220). The deficient practice had the potential to lead to missed medication doses and harm to the resident. Findings include: Resident 220 (R220) R220 was admitted on [DATE] with medical diagnoses including down syndrome and anxiety. On 08/15/2023 at 11:03 AM, R220 was observed lying in bed and on the bedside table there was a medication cup filled with a yellow-colored puree with a blue powder substance on top. On 8/15/2023 at approximately 11:10 AM, a Registered Nurse (RN) indicated R220 took their medications crushed in apple sauce. The RN acknowledged the medication cup on the bedside table and confirmed it contained the morning medications for R220. A review of the Medication Administration Record (MAR) for 08/15/2023 documented the following medications: - Entecavir 0.5 milligrams (mg), give one…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-17 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review and document review, the facility failed to ensure medications were not missed or administered late for 1 of 38 sampled residents (Resident 218). The deficient practice had the potential to negatively impact the overall health condition of the resident. Findings include: Resident 218 (R218) R218 was admitted on [DATE], with diagnoses including atrial fibrillation, hypertension, and seizures. On 08/15/2023 at 10:52 AM, R218 laid in bed and expressed frustration regarding the facility's medication administration practices. R218 indicated multiple medications were being given very late or not at all. The resident indicated being particularly concerned about mismanagement of R218's blood thinner. On 08/15/2023 at 10:59 AM, a Registered Nurse (RN) was behind a medication cart outside R218's room. The RN indicated the resident's Eliquis (anti-coagulant) was prescribed to be given twice a day, but it was not given this morning and the evening prior due to the medication…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-17 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure a resident was not able to leave the facility without staff awareness for approximately seven hours for 1 of 38 sampled residents (Resident 238). The deficient practice had the potential to endanger the resident's well-being. Findings include: Resident 238 (R238) R238 was admitted on [DATE] with medical diagnoses including dementia, schizophrenia, hypertension, bradycardia (low heart rate), and generalized muscle weakness. A Minimum Data Set, dated [DATE] documented a Brief Interview for Mental Status (BIMS) of 10 which indicated R238's cognition was moderately impaired. The MDS dated [DATE] revealed R238 was occasionally incontinent of urine and bowel. A review of R238's Care Plan revealed the following: - R238 had bowel and bladder incontinence related to dementia: date initiated on 08/02/2023 - R238 was at risk for impaired cognitive function or impaired thought processes related to schizophrenia, psychosis, and dementia: date initiated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-17 · tag F0694 — isolated
    Provide for the safe, appropriate administration of IV fluids for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review and document, the facility failed to ensure care orders were entered and followed for a resident's intravenous (IV) access for 1 of 38 residents (Resident 444). The deficient practice placed the resident at risk for phlebitis (site infection). Findings include: Resident 444 (R444) R444 was admitted on [DATE] and readmitted on [DATE], with diagnoses including chronic heart failure, respiratory failure, and diabetes mellitus. On 08/15/2023 at 10:46 AM, R444 was seated on side of bed and had an intravenous (IV) access in left lower arm. The IV access had two purple ports and the insertion site was covered with a white dressing which was unsigned and undated. According to the resident, the IV access was inserted at the hospital but had not been used since the resident's return to the facility on [DATE]. The resident indicated not receiving any IV medications and expressed wanting to have the IV access removed because it was causing the resident discomfort. R44…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-17 · tag F0730 — isolated
    Observe each nurse aide's job performance and give regular training.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and document review, the facility failed to ensure an annual performance evaluation was completed for 1 of 5 Certified Nursing Assistants. The failure to complete the performance evaluation of the Certified Nursing Assistant (CNA) in a timely manner could potentially compromise the quality of care provided to the residents. Findings include: The personnel records checklist dated 08/16/2023, documented a CNA who was hired on 07/01/2022 was missing an annual performance evaluation. On 08/17/2023 at 11:24 AM, the Assistant Administrator confirmed the CNA was due for an annual performance evaluation on or before 07/01/2023. The Assistant Administrator indicated the DON was responsible for completing the performance appraisals for all nursing staff members. The Assistant Administrator explained the purpose of performance appraisals was to ensure all CNAs were competent to perform job duties and were compliant with facility policies. The Assistant Administrator could not speak to why the DON had not completed the CNA's annual evaluation. On 08/17/2023 at 5:30 PM, the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-17 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review the facility failed to ensure medications were stored in a locked medication cart and medication cart keys were secured. The failed practice had the potential for staff, residents, and visitors to have access to medications including narcotics. On 08/16/2023 from approximately 7:31 AM to 7:47 AM, a Registered Nurse (RN) in the 100-hall entered and exited room [ROOM NUMBER] three different times. The RN initially entered the room to introduce themselves and explain care to the resident. The RN then entered the room a second time to check the resident's blood sugar, and lastly to check the resident's blood pressure. Each time the RN entered the resident's room, the medication cart was left unlocked. The medication cart was slanted and not completely facing the room of R396. While the RN was talking to the resident and providing care, the RN's back was to the medication cart. On 08/16/23 at 08:05 AM, the RN entered room [ROOM NUMBER] leaving medication cart…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-17 · tag F0812 — failed to store, cook, and serve food safely — isolated
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and document review the facility failed to ensure refrigerated items were not expired when accepting delivery, resident food items were dated and labeled in nourishment rooms, tube feed solution was not expired, and nourishment rooms were free from pests. The deficient practice had the potential to place residents at risk for a food-borne illness. Findings include: On 08/15/2023 at 10:39 AM, there were four containers of sour cream with a delivery date of 08/08/2023 and expiration of 08/05/2023 in the refrigerator of the main kitchen. On 08/15/2023 at 10:40 AM, the Dietary Manager (DM) verbalized the containers were delivered on 08/08/2023 and were accepted by facility staff already expired. On 08/15/2023 at 10:45 AM, there were multiple food items in containers and wrapped in plastic bags in nourishment room in building A not labeled or dated. The freezer designated for resident food contained raw fish. On 08/15/2023 at 10:48 AM, the DM explained there should be no raw food items in the freezer for resident food in the nourishment rooms and all…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-17 · tag F0849 — isolated
    Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review and document review, the facility failed to ensure Hospice services were provided for 1 of 38 sampled residents (Resident 211) in accordance with the Hospice agreement and facility policy. The deficient practice placed the resident at risk for not receiving end-of-life care. Findings include: Resident 211 (R211) Resident # 211 was admitted on [DATE] and readmitted [DATE], with diagnoses including mononeuropathy and Alzheimer's dementia with unspecified severity, and psychotic and mood disorder. On 08/15/2023 at 11:57 AM, R211 was leaned back on a Geri-chair in the activities room. The resident did not appear to be alert and oriented and did not respond to questions. On 08/15/23 at 12:37 PM, R211 was in the restorative dining room receiving full assistance with lunch meal. A physician's order dated 07/01/2023, revealed R211's hospice evaluation had been completed. R211 was to be admitted into the hospice program due to Alzheimer's disease. R211 was to be seen by a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-17 · tag F0947 — failed to train nurse aides adequately — isolated
    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and document review the facility failed to ensure mandatory training which included abuse, fire, disaster, and dementia training was provided to 5 of 5 sampled Certified Nursing Assistant (Employees 1, 2, 9, 10 and 11). The deficient practice placed residents at risk for inappropriate care. Findings include: Employee 1 Employee 1 was hired as a Certified Nursing Assistant (CNA) on 09/12/2022. Employee file review revealed Employee 1 had not completed Abuse, Fire and Disaster training. On 08/17/23 at 10:57 AM, the Assistant Administrator and Human Resources (HR) Director confirmed Employee 1 had no record of abuse, fire, and disaster training. Employee 2 Employee 2 was hired as a CNA on 10/24/2022. Employee file review revealed Employee 2 had not completed fire and disaster training. On 08/17/23 at 11:05 AM, the Assistant Administrator and HR Director confirmed Employee 2 had no record of fire and disaster training. Employee 9 Employee 9 was hired as a CNA on 07/01/2022. Employee file review revealed Employee 9 had not completed disaster training. On 08/17/23 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$40,830 in federal fines across 1 penalty.

  • $40,830 — penalty dated 2023-12-13

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to THE ENSIGN GROUP — 342 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 3 of 53.2-0.2 vs chain
Health inspection 2 of 52.8-0.8 vs chain
Staffing 4 of 52.7+1.3 vs chain
Quality measures 5 of 54.4+0.6 vs chain
The other 341 homes this chain runs (chain average 3.2★, per CMS)
1 of 5Aspen Health And WellnessOverland Park, KS 1 of 5Bennett Hills Rehabilitation and Care CenterGooding, ID 1 of 5Broadway By The SeaLong Beach, CA 1 of 5Chatsworth Park Health Care CenterChatsworth, CA 1 of 5Clarion Wellness and Rehabilitation CenterClarion, IA 1 of 5Colonial Manor of RandolphRandolph, NE 1 of 5Durango Health And RehabilitationDurango, CO 1 of 5Fort Dodge Health and RehabilitationFort Dodge, IA 1 of 5Greater Southside Health and RehabilitationDes Moines, IA 1 of 5Hearthstone Health And RehabilitationSparks, NV 1 of 5Heritage Gardens Rehabilitation and HealthcareCarrollton, TX 1 of 5Hillcrest Health Care CenterHawarden, IA 1 of 5Lake Village Nursing And Rehabilitation CenterLewisville, TX 1 of 5Lakeside Rehabilitation and Care CenterCoeur d'Alene, ID 1 of 5Legend Oaks Healthcare And Rehabilitation - NorthAustin, TX 1 of 5Legend Oaks Healthcare And Rehabilitation - WaxahaWaxahachie, TX 1 of 5Legend Oaks Healthcare and Rehabilitation - Fort WKeller, TX 1 of 5Madera Post Acute CenterEl Monte, CA 1 of 5Medallion Post Acute RehabilitationColorado Springs, CO 1 of 5Mesquite Post Acute CareLubbock, TX 1 of 5Millbrook Healthcare and Rehabilitation CenterLancaster, TX 1 of 5Misty Willow Healthcare and Rehabilitation CenterHouston, TX 1 of 5New Orange HillsOrange, CA 1 of 5Northeast Rehabilitation and Healthcare CenterSan Antonio, TX 1 of 5Northgate PlazaIrving, TX 1 of 5Oak View Health And RehabilitationConway, SC 1 of 5Oakwood Care And RehabilitationLakewood, CO 1 of 5Omaha Nursing and Rehabilitation CenterOmaha, NE 1 of 5Onion Creek Nursing and Rehabilitation CenterAustin, TX 1 of 5Park Manor Bee CaveBee Cave, TX 1 of 5Pelican Pointe Health And Rehabilitation CenterWindsor, CO 1 of 5Premier Care Center For Palm SpringsPalm Springs, CA 1 of 5Provo Rehabilitation and NursingProvo, UT 1 of 5Rock Canyon Respiratory And Rehabilitation CenterPueblo, CO 1 of 5Rosewood Rehabilitation CenterReno, NV 1 of 5San Marcos Rehabilitation and Healthcare CenterSan Marcos, TX 1 of 5Sonterra Health CenterSan Antonio, TX 1 of 5SouthlandNorwalk, CA 1 of 5Southland Rehabilitation And Healthcare CenterLufkin, TX 1 of 5Spencer Post Acute Rehabilitation CenterSpencer, IA

Showing 40 of 341; lowest-rated first.

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleSince
ANDERSON, SETHIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 06/18/2025
GUBLER, JASONIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 06/18/2025
FARNSWORTH, STEPHENIndividualCORPORATE DIRECTORsince 07/01/2022
BURNAM, SOONIndividualCORPORATE OFFICERsince 07/01/2022
HAWKINS, ISAIAHIndividualCORPORATE OFFICERsince 01/01/2025
KEETCH, CHADIndividualCORPORATE OFFICERsince 03/01/2011
SATO, AMIIndividualCORPORATE OFFICERsince 09/09/2024
PORT, BARRYIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 06/19/2025
ENSIGN SERVICES INCOrganizationADP OF THE SNFsince 05/09/2022

CMS files one row per role, so the 13 rows in the source record cover these 9 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$29.4M
Net patient revenuemost recent cost report
+5.6%
Operating marginrevenue minus expenses
$2.6M
Related-party expense9% of expenses
Who pays — share of resident-days
Medicaid 87%Medicare 7%Other / private 6%

About 87% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $2.6M paid to related parties (affiliated landlords or management companies) in its most recent cost report.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$320per resident / day
operating cost
$9,739per month
≈ monthly operating cost
$339per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in NV

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Nevada Medicaid page.

Typical monthly cost in Nevada
$11,786/mo
Nursing home (semi-private)
$14,463/mo
Nursing home (private)
$6,241/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 295037. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-08-01, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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