Hope Center for HIV and Nursing Care
1401 University Avenue, Bronx, NY 10452 · For profit - Corporation · 66 certified beds · (718) 408-6333 Medicare & Medicaid certified
The public record raises real questions here. Weigh the concerns below carefully.
- no federal fines or payment denials on record
- lower-than-typical staff turnover (33% vs 45% nationally) — better care continuity
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0605, F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- a high number of inspection citations overall (33) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
- its independent health-inspection rating is low (1/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 3 of 5 |
| Quality measuresSelf-reported by the facility | 4 of 5 |
Worth a closer look. This home's staffing and quality-measure ratings run 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 4 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
| Short-stay residentsrehab / post-hospital | 3 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 4 to 2 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 9.3% | 14.1% | 15.4% | better |
| Long-stay residents who lose too much weight | 4.2% | 5.8% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.0% | 0.5% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 0.0% | 1.3% | 2.0% | better |
| Long-stay residents with depressive symptoms | 0.0% | 19.5% | 6.5% | check this* — see note marked star below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.2% | 0.1% | better |
| Long-stay residents with falls causing major injury | 0.0% | 3.1% | 3.3% | check this* — see note marked star below the table |
| Long-stay residents whose ability to walk worsened | 4.7% | 12.5% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 7.9% | 13.2% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 98.5% | 95.3% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 5.9% | 6.5% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 6.2% | 19.5% | 21.2% | better |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 8.2% | 13.7% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 0.0% | 1.2% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 74.5% | 78.8% | 79.4% | typical |
| Short-stay residents rehospitalized after admission | 27.6% | 20.6% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 19.3% | 9.6% | 12.0% | worse |
* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
Therapy staffing: this home’s payroll records show 0.20 therapist hours per resident per day in 2026Q1 — more than 23% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 8% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 90.9% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 0.0% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 66 beds and averages 61.6 residents a day — about 93% occupied, or roughly 4 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 2.24 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.70 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 1.02 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 1.93 hrs/resident/day on weekends vs 2.37 on weekdays — 19% thinner on weekends. RN hours go from 0.70 to 0.70 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 33% is below the national median of 45%. 1 administrator has left in the past year.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
33 citations, most serious first. The 10 most serious are shown; the remaining 23 are one tap away and print in full.
- Potential for harm · Ecited before2025-05-16 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interviews during the Recertification Survey conducted from 05/12/2025 to 05/16/2025, the facility failed to maintain each resident's right to a safe, clean, comfortable, and homelike environment. This was evident in 1 (Units 2) of 3 units observed. Specifically, floors in residents' rooms were sticky and not waxed, there was a leak in the bathroom shower, the bedside tables had dirt and dust, and there was a missing window treatment. The findings include but are not limited to: The undated facility's policy titled Equipment Cleaning Procedure documented that the purpose of the policy is to provide a safe sanitary and comfortable environment for the resident. The undated facility's procedure on Resident Room Cleaning included weekly deep cleaning that includes dusting furniture, cleaning windows, and mopping the living space. The procedure also documented a 3-step floor care that included stripping, waxing, and buffing. The following were observed in Unit 2 during…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-05-16 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview during the Recertification Survey conducted from 05/12/2025 to 05/16/2025, the facility failed to develop a comprehensive person-centered care plan for each resident that includes measurable objectives and time frames to meet a resident's medical nursing, mental and psychosocial needs. This was evident in 2 (Residents #1 and #213) of 19 total sampled residents. Specifically, 1.) Resident #1 who had an active diagnosis of Chronic Obstructive Pulmonary Disease had no care plan developed to address their respiratory status. 2.) Resident #213 who had diagnoses of Pulmonary Mycobacterial Infection and Pneumocytosis had no car eplan developed to address their respiratory status. The findings are: The facility's policy titled Care Plans with a last reviewed date of 10/2019 states that a comprehensive, person- centered care plan will incorporate identified problem areas and their causes and interventions that are targeted and meaningful to the resident. Resident #1 was admitted to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-05-16 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview during the Recertification Survey conducted from 05/12/2025 to 05/19/2025, the facility did not ensure that each resident received treatment and care in accordance with goals for care and professional standards of practice. This was evident in 2 (Resident #213 and Resident #41) of 3 residents reviewed for respiratory care. Specifically, Resident #213 and Resident #41 had a physician's order for incentive spirometry that was not implemented because there was no available incentive spirometer in the facility. Cross Reference: F-tag 695 Respiratory/Tracheostomy care and Suctioning The findings include: 1.) Resident #213 was admitted to the facility with diagnoses that included Pulmonary Mycobacterial Infection and Pneumocystosis. The admission Minimum Data Set assessment dated [DATE] documented Resident #213's cognition as intact, independent with bed mobility, transfers, set up for toilet use, and always continent of bowel and bladder. The physician's order dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-05-16 · tag F0695 — failed to provide proper breathing / tracheostomy care — patternProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview during the Recertification Survey conducted from 05/12/2025 to 05/19/2025, the facility did not ensure that a resident who needs respiratory care is provided such care consistent with professional standards of practice, the comprehensive person-centered care plan, and the residents' goals and preferences. This was evident in 3 (Residents #6 and #213) of 7 residents reviewed for respiratory care out of 19 total sampled residents. Specifically, 1.) Resident #6 received oxygen at a flow rate inconsistent with the physician's order. 2.) Residents #41 and 213's physician's order for the use of incentive spirometer 3 times daily was not implemented. The findings include: 1.) The facility policy titled Oxygen Therapy with a last revised date of 09/2022 stated that administering supplemental oxygen is an essential element of appropriate management for various clinical conditions. However, oxygen should be regarded as a drug and, therefore, requires prescribing in all…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-05-16 · tag F0725 — failed to have enough nursing staff — patternProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview during the Recertification Survey conducted from 05/12/2025 to 05/16/2025, the facility did not ensure sufficient nursing staff were available to provide nursing services to attain or maintain the highest practicable physical, mental, and psychosocial wellbeing for each resident. This was evident during the Sufficient and Competent Nurse Staffing Task. Specifically, interviews with residents, members of the Resident Council, and staff members; as well as review of minutes of the Resident Council meeting reflected ongoing concern about staffing levels at the facility. The findings include but are not limited to: The facility's policy titled Staffing hours dated 10/2015 with a last revised date of 03/2019 documented that the facility has developed and assigned duty hours for the Nursing Services department and that departmental work schedules may be revised by the Director of Nursing Services when deemed necessary and appropriate to ensure that each resident's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-05-16 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interviews during the Recertification Survey conducted from 05/12/2025 to 05/16/2025, the facility did not ensure that drug records are in order and that an account of all controlled drugs is maintained and periodically reconciled. This was evident in 1 (4th Floor) of 3 units observed during the medication storage task. Specifically, the facility failed to keep an accurate count and record of disposition for Dronabinol, a controlled medication. In addition, there were missing licensed nurses' signature in the Dronabinol narcotic sheet to verify accurate count. The findings include: The facility policy titled Medication - Narcotic Management with a last revision date of 04/2019 documented that all narcotics and Scheduled II medications will be maintained in the medication cart in a locked drawer. Narcotics and Scheduled II medications will be counted with two (2) professional nurses at the beginning and end of each shift. Documentation that a count was completed and accurate will be completed at the beginning and end of each shift. Narcotics…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-05-16 · tag F0756 — failed to review each resident's drug regimen — patternEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews conducted during the Recertification Survey from 05/12/2025 to 05/16/2025, the facility did not ensure that a drug regimen review performed by the Consultant Pharmacist was reviewed and acted upon by the attending physician or medical director in a timely manner. This was evident in 3 (Resident #2, #41, and #55) of 5 residents reviewed for Unnecessary Medications out of 19 total sampled residents. Specifically, there was no documented evidence that the attending physician addressed the consultant pharmacist's recommendations for Residents #2, #41, and #55 in a timely manner. The findings are: The facility's policy titled Pharmacy Consultant Medication Review with a last revised date of March 2020 documented that the pharmacy consultant shall review the medication regimen review (MRR) of each resident at least monthly and more frequently as needed. The Pharmacy Consultant should report irregularities to the attending physician, medical director, and the Director of Nursing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-05-16 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interviews during the Recertification Survey conducted from 05/12/2025 to 05/16/2025, the facility did not ensure that food were stored and prepared in accordance with professional standards for food service safety. This was evident during the kitchen task. Specifically, 1.) Outdated food items were stored in the refrigerator. 2.) Pureed food were not maintained at safe temperature. The findings are: 1.) The facility's policy titled Food Service with a last revision date of 01/2023 documented that dietary and nursing staff will be responsible to ensure that food items stored in pantry, refrigerators, and freezers are not expired or past perish dates. During observations conducted on 05/13/2025 at 10:10 AM, the unit refrigerator on the 3rd floor was observed with a container of sour cream dated 04/23/2025 and a soup container labelled with a resident's name and dated 04/25/2025. The unit refrigerator on the 4th floor had a container of low-fat milk dated 04/20/2025 and a container of sour cream dated 12/02/2024. On 05/13/2025 at 11:19 AM,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-16 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interviews during the Recertification Survey conducted from 05/12/2025 to 05/16/2025, the facility did not ensure that the interdisciplinary team reviewed and revised a resident's comprehensive care plan after each assessment. This was evident in 1 (Resident #2) out of 19 sampled residents reviewed for unnecessary medication and advance directives. Specifically, Resident #2's Comprehensive Care Plan for Advance Directives, Diabetes Mellitus, Skin Integrity, Anticoagulant medication use, and Psychoactive medication use was not reviewed or revised after each assessment. The Findings include: The facility policy and procedure titled Care Plan-Comprehensive with a last revised date of 08/02/2024 stated that a comprehensive person-centered care plan that includes measurable objectives and timetables to meet the resident's physical and functional needs is developed and implemented for each resident. The Interdisciplinary Team reviews and updates the care plan when the resident is readmitted to the facility from a hospital stay and at least quarterly, with the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-16 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interviews during the Recertification Survey conducted from 05/12/2025 to 05/15/2025, the facility did not ensure that a resident with limited range of motion received treatment and services to maintain and/or to prevent further decrease in range of motion. This was evident in 1 (Resident #29) of 1 resident reviewed for Limited Range of Motion out of 19 total sampled residents. Specifically, Resident #29 was not provided with a left resting hand splint and a left elbow extension splint per the physician's order. The findings include: The facility policy and procedure titled Appliance Splints, Braces, Splint with the last revised date of April 2019 documented that to protect the safety and well-being of residents and to promote quality of care this facility uses appropriate techniques and devices for appliances, splint, brace, and sling to assure all splint, brace and sling etc., are used appropriately and cared for properly and upper and lower extremity maintained in the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 23 citations
- Potential for harm · D2025-05-16 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interviews during the Recertification Survey conducted from 05/12/2025 to 05/16/2025, the facility did not ensure that drugs and biologicals were stored in accordance with professional standards. This was evident in 2 (3rd and 4th Floor) of 3 units observed for medication storage. Specifically, 1.) The 4th floor medication storage room refrigerator was unlocked and contained controlled medications that were not stored in the affixed lock box. 2.) The 3rd Floor medication storage room contained food, and multiple prescribed medications were stored in unlocked cabinets. 3.) A previously administered 50 milliliter bag of intravenous solution was stored inside the 3rd Floor medication cart. The findings include: The facility policy titled Medication - Narcotic Management with a last revision date of 04/2019 documented that all narcotics and scheduled II medications will be maintained in the medication cart in a locked drawer. The facility policy titled Medication Storage with last revision date of 01/2019 documented that to provide guidelines for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-16 · tag F0868 — isolatedHave the Quality Assessment and Assurance group have the required members and meet at least quarterly
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview during the Recertification Survey conducted from 05/12/2025 to 05/16/2025, the facility did not ensure that the Infection Preventionist participated on quality assessment and assurance committee. Specifically, the Infection Preventionist had not participated in any of the Quality Assurance and Performance Improvement meetings held from June 2024 through April 2025. The findings are: The facility's Infection Preventionist job description stated that the Infection Preventionist attends and reports monthly at the quality assurance meeting. The facility's Quality Assurance & Performance Improvement Plan - 2025 did not include the Infection Preventionist in the list of committee members. A review of the Quality Assurance and Performance Improvement attendance sheets dated June 2024 through April 2025 had no documented evidence that the Infection Preventionist attended the meetings. On 05/16/2025 at 8:45 AM, the Infection Preventionist was interviewed and stated they do not attend the quality assurance meeting and does not know they are supposed to be…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-16 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview during the Recertification Survey conducted from [DATE] to [DATE], the facility did not ensure that infection control practices and procedures were maintained. This was evident in 1 (3rd Floor) of 3 units observed for medication storage. Specifically, a bag of previously administered antibiotic intravenous solution was observed inside the medication cart. The findings are: The facility policy titled Medication Storage with a last revision date of 01/2019 documented that with the exception of emergency drug kits, expired, discontinued, and or contaminated medications will be removed from the medication storage area and disposed of in accordance with facility policy. The facility policy and procedure titled Infection Prevention and Control with a last revision date of [DATE] documented that the facility adheres to an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-22 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, and interviews conducted during an abbreviated survey (NY00332540), the facility did not ensure that a resident was able to exercise their rights as a resident in the facility and as a citizen or resident of the United States. This was evident in one out of four residents sampled (Resident #1). Specially, on 01/25/2024 at 11:00 AM, Recreational Aide #1 reported to Recreational Supervisor #1 that Resident #1 refused to have their hair cut and become agitated and combative. The Director of Social Work instructed License Practical Nurse #1, and Home Health Aide #1 to hold Resident #1's arms and legs against Resident #1's will and cut Resident #1's hair. The findings are: The facility's Policy titled Resident Rights dated 05/28/2024, documented Healthcare Personnel shall treat all residents with kindness, respect, and dignity. The policy further documented resident has the right to exercise his or her rights as a resident of the facility and as a resident or citizen of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-22 · tag F0605 — failed to not use drugs as a restraint — isolatedPrevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, and interviews conducted during an abbreviated survey (NY00332540), the facility failed to ensure a resident was free from physical or chemical restraints imposed for purposes of discipline or convenience and are not required to treat the resident's medical symptoms. This was evident for one out of four residents sampled (Resident #1). Specifically, on 01/25/2024, Recreational Aide #1 reported to their Recreation Supervisor that Resident #1 was refusing their hair cut and become agitated and combative. The Director of Social Work instructed License Practical Nurse #1, and Home Health Aide #1 to hold Resident #1's arms and legs against Resident #1's will and cut Resident #1's hair. There was no documented evidence that restraints were medically necessary, nor that alternatives were attempted prior to holding down Resident #1's arms and legs for a haircut. Findings are: The Facility's Policy titled Use of Restraints, dated 12/2022, documented the nursing center will promote a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2023-12-22 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, record review, and interviews conducted during the recertification survey from 12/18/2023 to 12/22/2023, the facility did not store, prepare, distribute, and serve food in accordance with professional standards for food service safety. This was evident during observation of the kitchen. Specifically, 1) the dish washing machine did not maintain appropriate temperatures for washing and rinsing dishes, and 2) Dietary Worker #1 did not follow proper sanitation procedure during the pot washing process. The findings are: The facility policy titled Dish Washing and Storage dated 5/17/2019 documented dishes, pots, and pans will be washed and dried using procedures, chemicals, and equipment that result in clean, sanitized dishes, pans, flatware, and utensils. The facility policy titled Cleaning Dishes - Manual Wash dated 1/2023 documented dishes and cookware will be cleaned and sanitized by immersion in quaternary ammonium with a strength of 200-400 Parts Per Million (PPM) at 75 degrees Fahrenheit (F) for 60 seconds of contact. On 12/18/2023 at 9:44 AM, the kitchen…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2023-12-22 · tag F0814 — failed to dispose of garbage properly — widespreadDispose of garbage and refuse properly.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, record review, and interviews conducted during the recertification survey from 12/18/2023 to 12/22/2023, the facility did not ensure garbage and refuse were disposed of properly. This was evident during observation of the kitchen. Specifically, garbage was not properly contained outside of the facility to prevent the harborage and feeding of pests. The findings are: The facility policy titled Garbage and Rubbish Disposal dated 1/2023 documented outside dumpsters provided by the garbage pick-up service will be kept closed and free of surrounding litter. On 12/22/2023 at 8:30 AM and 9:43 AM, the outside garbage compactor was observed without a door or cover, exposing garbage contained inside of the compactor. On 12/22/2023 at 1:04 PM, the Director of Food Service was interviewed and stated the compactor did not close after being filled with garbage. On 12/22/2023 at 3:44 PM, the Director of Facilities was interviewed and stated the compactor was not equipped with a lid, door, or cover; therefore, the compactor was always left open with garbage exposed. 10 NYCRR…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-12-22 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY F584 The resident has a right to a safe, clean, comfortable and homelike environment. Based on observations and interviews conducted during a standard recertification survey, the facility did not ensure that residents had a homelike environment due to multiple issues with paint chips and scratches, broken bathroom equipment and shabby furnishings in communal areas. The findings are: The facility's policy and procedure entitled Maintenance Services, last reviewed 08/2019, states that functions of Maintenance Department personnel include but are not limited to providing routinely scheduled maintenance service to all areas. The survey team made multiple observations on all units throughout the days of the survey. The following were noted: Unit 2: scuffed lower doors throughout the unit, chipped doorways, broken railing next to shared bathroom, doorframes chipped and scuffed, paint bubbling next to room [ROOM NUMBER] bathroom, missing paint below Exit sign which is above the bulletin board, wall-mounted hand…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-12-22 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review conducted during the recertification and abbreviated (NY00327468 and NY00321011) survey from 12/18/2023 to 12/22/2023, the facility did not ensure adequate supervision to prevent accidents or hazards. This was evident for 2 of 16 total sampled residents. Specifically, 1) Resident #264 was at high risk for elopement and was able to climb the fence bordering the facility's back patio and elope, and 2) Resident #33 had incidents of being verbally abusive towards others and was unsupervised while in the Main Dining Room with other residents, placing them at risk for an altercation with Resident #214. The findings are: The facility's policy titled Smoking Program dated 06/2019 documented residents with a history of substance abuse disorder may be at increased risk for leaving the facility without notification. Facilities are responsible for identifying and assessing a resident's risk of leaving the facility without notification to staff and developing interventions…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-12-22 · tag F0660 — isolatedPlan the resident's discharge to meet the resident's goals and needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review during the recertification survey conducted from 12/18/2023 to 12/22/2023, the facility did not ensure a discharge planning process was in place which addressed each resident's discharge goals and needs. This was evident for 1 (Resident #33) of 16 total sampled residents. Specifically, Resident #33's discharge care plan was not reviewed and revised to reflect the resident's desires and goals for discharge from the facility. The findings are: The facility policy titled Discharge Planning dated 12/2019 documented the Social Worker was responsible for developing a discharge plan including input from the resident and resident representative and will initiate all necessary referrals. Resident #33 had diagnoses of schizophrenia and psychoactive substance abuse. The Minimum Data Set 3.0 (MDS) assessment dated [DATE] documented Resident #33 was moderately cognitively impaired and did not have an active discharge plan. On 12/18/2023 at 2:34 PM, Resident #33 was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-12-22 · tag F0804 — failed to serve food at safe, palatable temperature — isolatedEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, and interviews conducted during the recertification survey from 12/18/2023 to 12/22/2023, the facility did not ensure that foods were served at a safe and appetizing temperature. This was evident for 2 (Unit 3 and 4) of 3 resident units during dining observation. Specifically, hot and cold food items were not held at safe and appetizing temperatures during meal service on Unit 3 and Unit 4. The findings are: The United States Department of Agriculture (USDA) Food Safety and Inspection Service (FSIS) Safe Minimum Internal Temperature Chart dated 5/11/2020 documented poultry be held at 165 F and casseroles be held at 165 F. The facility policy titled Dining Room Service dated 1/2023 documented meals will be served promptly to maintain adequate temperature and appearance. The effective equipment shall be provided, and guidelines established to maintain food at appropriate and palatable temperatures during meal service. Resident #49 had diagnoses of hypertension and depression.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-12-22 · tag F0825 — isolatedProvide or get specialized rehabilitative services as required for a resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interviews conducted during the recertification survey from 12/18/2023 to 12/22/2023, the facility did not ensure a resident was provided with required rehabilitative services. This was evident for 1 (Resident #55) of 16 total sampled residents. Specifically, Resident #55 was not evaluated for Physical Therapy (PT) services after a referral to PT was ordered by the Attending Physician. The findings are: The facility policy and procedure titled PT Screen dated 10/12/2021 documented the rehabilitation department (Rehab) screened residents upon referral from the interdisciplinary team (IDT). During an interview on 12/18/2023 at 2:46 PM, Resident #55 stated they were supposed to be screened by Rehab but haven't received PT services. Resident #55 had diagnoses of post-traumatic stress disorder and cerebral infarct. The Minimum Data Set 3.0 (MDS) assessment dated [DATE] documented Resident #55 was cognitively intact. The Attending Physician Note dated 7/18/2023 documented…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-12-22 · tag F0921 — failed to keep a safe, functional, sanitary building — isolatedMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review conducted during the recertification survey from 12/18/2023 to 12/22/2023, the facility did not ensure a safe and comfortable environment for residents, staff, and public. This was evident for 1 (Unit 2) of 3 units. Specifically, the Unit 2 nursing station had mismatched paint and a damaged desk. The findings are: During multiple observations on Unit #2 between 12/18/2023 at 10:30 AM to 12/22/2023 at 9:53 AM, the nursing station desk had chipped and missing veneer, was stained with black and brown scuff marks, and had mismatched paint near the supply closet. On 12/20/2023 at 10:31 AM, Registered Nurse #3 was interviewed and stated they tried to fill out a work order form for Maintenance to fix repair issues. On 12/20/2023 at 11:59 AM, Maintenance Worker #1 was interviewed and stated they reviewed the work order requests in the Maintenance box and made rounds on the units to identify repair issues. They looked for paint and broken furniture and addressed issues immediately. On 12/22/2023 at 3:38 PM, the Facilities Director was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-12-22 · tag F0924 — isolatedPut firmly secured handrails on each side of hallways.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review conducted during the recertification survey from 12/18/2023 to 12/22/2023, the facility did not ensure handrails were firmly secured to the wall. This was evident for 1 (Unit #2) of 3 resident units during environmental observation. Specifically, 2 sections of handrail were not fully connected in the Unit 2 hallway. The findings are: During multiple observations on Unit #2 between 12/18/2023 at 10:30 AM to 12/22/2023 at 9:53 AM, a handrail in the hallway near the elevator had 2 sections that were loose and not fully linked at a joint connection. There was no documented evidence the loose handrail was reported in the Maintenance Log Book from 10/26/2023 to 12/16/2023 On 12/22/2023 at 9:45 AM, Certified Nursing Assistant #1 was interviewed and stated they call housekeeping when something needs to be fixed and was not aware of a Maintenance Logbook used to report repair concerns. On 12/20/2023 at 11:59 AM, Maintenance Worker #1 was interviewed and stated they addressed repair concerns left in the Maintenance mailbox and performed unit…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-12-04 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interviews conducted during an Abbreviated Survey (NY00324241), the facility did not ensure that an alleged violation involving abuse was reported immediately but not later than two hours after the allegation was made, if the events that cause the allegation involve abuse or result in serious bodily injury to New York State Department of Health (NYSDOH). This was evident for one out of three residents (Resident #1) sampled for abuse. Specifically, on 09/12/23 at approximately 12:00 PM, Recreational Aide (RA) #1 reported that they observed Certified Nurse Assistant (CNA) #1 hitting Resident #1 in the face with a towel and cursed at Resident #1while providing personal care. The facility did not report the alleged violation of abuse to NYSDOH. The findings are: The facility Policy and Procedure entitled, Abuse, last updated on 12/22, documented notify the local law enforcement and appropriate State Agency immediately no later than 2 hours after the allegation/identification…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-12-04 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
F 842 Based on observation, record review, and interviews conducted during an Abbreviated Survey (NY00324241). In accordance with accepted professional standards and practices, the facility did not maintain clinical records that were completed and accurately documented. This was evident in one of three residents (Resident #1) reviewed for Abuse. Specifically, on 09/12/2023, Recreation Aide (RA)#1 reported to the Administrator that they observed Certified Nurse Assistant (CNA) #1 hit Resident #1 with a towel and cursed Resident #1 while providing care. Registered Nurse Supervisor (RNS) #1 assessed Resident #1 and did not document the assessment in Resident #1's medical record. The findings are: The Facility's Policy and Procedure entitled, Charting and Documentation revised date 01/2020, documented all services provided to the resident or any changes in the resident's medical or mental condition, shall be documented in the resident's medical record. All incidents, accidents, or changes in the resident condition must be recorded. A review of the facility's investigation dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-10-08 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record reviews, and interviews conducted during the recertification survey, the facility did not ensure that necessary housekeeping services were provided to maintain a safe, clean, comfortable, and homelike environment. Specifically, resident rooms were not maintained in good repair and in a homelike manner. This was observed during Environmental Observations on 1 of 3 resident units. (Unit #2) The Findings Include: The policy titled Physical Plan last revised date 11/2017- documented that environmental surfaces will be cleaned and disinfected according to current CDC recommendations for disinfection of healthcare facilities and the OSHA Blood Borne Pathogens Standard. The housekeeping surfaces (e.g., floors, tabletops) will be cleaned on a regular basis, when spills occur and when these surfaces are visibly soiled. Environmental surfaces will be disinfected (or cleaned) on a regular basis (e.g. daily, three times per week) and when surfaces are visibly soiled. Walls, blinds and window…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-10-08 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interview and record review conducted during the Recertification/Complaint Survey, the facility did not ensure that a person-centered comprehensive care plan (CCP) was developed and implemented to meet the resident's preferences and goals, and address the resident's medical, physical, mental, and psychosocial needs. Specifically, there was no CCP developed and implemented for resident's Self-Care Administration of Tube Feeding and Self-Performance of respiratory care. This was evident for 1 of 1 resident reviewed for Tube Feeding and for 1 of 2 residents reviewed for respiratory care respectively, out of 18 sampled residents (Resident #48). The findings included but were not limited to: The facility policy and procedure titled Care Plans-Comprehensive last revised on 10/2019 documented, A Comprehensive, person-centered Care Plan that includes measurable objectives and timetables to meet the resident's physical, psychosocial and functional needs is developed and implemented for each resident. The Interdisciplinary Team (IDT) in conjunction with the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-10-08 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review and staff interviews during the Recertification/Complaint survey, the facility did not ensure that care and services are provided according to accepted standards of clinical practice to meet professional standards of quality. Specifically, the facility did not ensure that a resident with Intravenous Peripherally Inserted Central Catheter (IV PICC) line for an antibiotic is provided with care and services to prevent further infection. This was evident for 1 of 5 residents observed for Medication Administrations out of a sample of 18 residents. (Resident #110). The findings are: The facility policy on Insertion and Maintenance of Intravenous Catheter last revised date: 05/2021 documented: - To minimize the risk of infection and other complications associated with the insertion and maintenance of intravenous catheters, IV site dressing will be replaced in accordance with MD orders or when damp, loosened or visibly soiled or when IV site is changed. The date and time of IV insertion will be written on the dressing. On 10/07/21 at 8:33AM, a Registered…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-10-08 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interview and record review conducted during the Recertification/Complaint Survey, the facility did not ensure that needed care and services that are resident centered, in accordance with the professional standards of practice that will meet resident's physical, mental, and psychosocial needs are provided to a resident. Specifically, a resident that required Self-Administration of Tube Feeding and Self-Performance of respiratory care were not properly monitored and supervised. This was evident for 1 of 1 resident reviewed for Tube Feeding and for 1 of 2 residents reviewed for respiratory care respectively, out of 18 sampled residents (Resident #48). The findings included but were not limited to: The facility policy and procedure titled Care Plans - Comprehensive last revised on 10/2019 documented A Comprehensive, person-centered Care Plan that includes measurable objectives and timetables to meet the resident's physical, psychosocial and functional needs is developed and implemented for each resident. The Interdisciplinary Team (IDT) in conjunction with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-10-08 · tag F0725 — failed to have enough nursing staff — isolatedProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interviews and record review conducted during the Recertification Survey the facility did not have sufficient nursing staff with the appropriate competencies and skills sets to provide nursing and related services to assure resident safety and attain or maintain the highest practicable physical, mental, and psychosocial well-being of each resident, as determined by resident assessments and individual plans of care and considering the number, acuity and diagnoses of the facility's resident population in accordance with the facility assessment. Specifically, two residents (Resident #15 and #42) did not receive doses of intravenous antibiotics ordered for the overnight hours on 10/04-08/2021. The findings are: On 10/04/2021 at 11:20AM, the Nursing Supervisor (RN #1) was observed giving medications on the 3rd floor and stated to be filling in due to a shortage in staffing. RN #1 stated that on the day shift there is usually one nurse per floor (1:20 residents). There are supposed to be two nurses in the building (1:30 residents) during the evening and night shifts…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-10-08 · tag F0812 — failed to store, cook, and serve food safely — isolatedProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and staff interviews conducted during the Recertification survey, the facility did not ensure that all equipment was being maintained in a clean, sanitary manner. Specifically, the meat slicer was observed uncovered and electric wire coiled (wrap around) the meat slicer for three days. This was evident during the kitchen inspection. The Findings Include: The policy titled Sanitization policy last revised 02/2021 documented that equipment near preparation areas shall remain covered once cleaned and air dried to prevent cross contamination. The instruction manual for the Globe G12 slicer documented to prevent illness caused by the spread of food borne pathogens, it is important to properly clean and sanitized the entire slicer as any surface of the slicer can become contaminated. It is the responsibility of the slicer owner / operator to follow all guidelines, instructions and laws as established by your local and state health department and the manufacturers of chemical sanitizer. There is no specific facility Meat Slicer cleaning policy. On 10/06/2021 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-10-08 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and staff interviews during the Recertification/Complaint survey, the facility did not ensure that infection prevention control practices were followed to help prevent the spread, development, and transmission of communicable diseases and infections. Specifically, The residents on oxygen/nebulizer/suction treatment were observed with the tubing not properly labelled and dated to indicate the time the tubing was replaced. This was evident in 2 of 2 residents reviewed for respiratory care area (Residents #6 and #48). The findings are: The facility policy and procedure titled Oxygen Therapy Administration dated 01/2020 documented: Oxygen tubing will be changed at least weekly, or as needed based on soiling/breaches in infection control. Date initial tubing when changed. Resident #6 is admitted to the facility with diagnoses that included Viral hepatitis (includes type A, B, C, D, and E), Asthma (COPD) or chronic lung disease. The Quarterly Minimum Data Set (MDS), Assessment Reference Date (ARD) 06/28/2021 documented that the resident has Intact…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Part of a chain
This home belongs to CENTERS HEALTH CARE — 36 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 2.2 | -1.2 vs chain |
| Health inspection | 1 of 5 | 2.1 | -1.1 vs chain |
| Staffing | 3 of 5 | 2.1 | +0.9 vs chain |
| Quality measures | 4 of 5 | 3.8 | +0.2 vs chain |
The other 35 homes this chain runs (chain average 2.2★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| AREMAN, AVRAHAM | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 5% | since 11/15/2022 |
| FARKAS, ELISABETH | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 9% | since 11/15/2022 |
| ROZENBERG, KENNETH | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST; MANAGING CONTROL - GOVERNING BODY | 86% | since 01/01/2025 |
| GOLDMAN, NATHAN | Individual | MANAGING CONTROL - GOVERNING BODY | — | since 01/01/2025 |
| HENDRIX, HEIDI | Individual | MANAGING CONTROL - GOVERNING BODY | — | since 01/01/2025 |
| LANTZITSKY, AHARON | Individual | MANAGING CONTROL - GOVERNING BODY | — | since 01/01/2025 |
| COBURN, EMERTH | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 07/29/2024 |
| KRIEGER, JOSEPH | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 05/20/2024 |
CMS files one row per role, so the 11 rows in the source record cover these 8 parties — each is shown once here with every role it holds. Nothing is omitted.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $966K paid to related parties (affiliated landlords or management companies) in its most recent cost report.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in NY
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the New York Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 335725. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-05-16, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.