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Granville Center For Rehabilitation And Nursing

17 Madison Street, Granville, NY 12832 · For profit - Corporation · 120 certified beds · (518) 642-2710 Medicare & Medicaid certified

Call the home — (518) 642-2710 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse-prevention, restraint, or reporting citation — no harm found (F0610) — cited Mar 2020
Insights

The public record raises real questions here. Weigh the concerns below carefully.

In its favor
  • no federal fines or payment denials on record
Worth asking about
  • it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • a high number of inspection citations overall (23) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its independent health-inspection rating is low (2/5)
  • its payroll-based staffing rating is low (1/5)
  • nursing-staff turnover (74%) runs well above the national median (45%)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 1 of 5
Quality measuresSelf-reported by the facility 4 of 5

Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★ 3/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
65 Poultney St · (518) 499-2444 · Call to confirm hours
Pharmacy
75 Quaker St · (518) 642-3733 · Call to confirm hours
Grocery
8648 State Route 22 · (518) 642-9755 · Call to confirm hours
Park
Quaker St · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 4 of 5
Long-stay residentspeople who live here 4 of 5
Short-stay residentsrehab / post-hospital 4 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 2 to 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased15.1%14.1%15.4%typical
Long-stay residents who lose too much weight9.6%5.8%5.4%worse
Long-stay residents with a catheter left in their bladder1.2%0.5%0.9%worse
Long-stay residents with a urinary tract infection2.1%1.3%2.0%typical
Long-stay residents with depressive symptoms16.7%19.5%6.5%better than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained1.0%0.2%0.1%worse
Long-stay residents with falls causing major injury3.5%3.1%3.3%typical
Long-stay residents whose ability to walk worsened13.9%12.5%16.1%better
Long-stay residents on antianxiety or hypnotic medication18.3%13.2%18.9%typical
Long-stay residents given the seasonal flu vaccine100.0%95.3%95.3%typical
Long-stay residents with pressure ulcers7.0%6.5%4.7%worse
Long-stay residents with worsening bladder/bowel control23.0%19.5%21.2%typical
Long-stay residents who got an antipsychotic medication — see the note below the table10.7%13.7%17.1%better
Short-stay residents who newly got an antipsychotic medication0.4%1.2%1.4%better
Short-stay residents given the seasonal flu vaccine93.5%78.8%79.4%better
Short-stay residents rehospitalized after admission15.6%20.6%22.6%better
Short-stay residents with an outpatient ER visit4.1%9.6%12.0%better
Long-stay hospitalizations per 1,000 resident days1.511.701.67better
Long-stay outpatient ER visits per 1,000 resident days1.121.361.80better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

42.7% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 78 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

42.7%U.S. median 51.5%
Got home and stayed home
9.6%U.S. median 10.7%
Went back to hospital
48.4%U.S. median 56.6%
Met the expected recovery
0.24U.S. median 0.31
Therapy hours / resident / day
0.14hours / resident / day
Physical therapy
0.07hours / resident / day
Occupational therapy
0.03hours / resident / day
Speech therapy

Met the expected recovery: 48.4% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 31 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.24 therapist hours per resident per day in 2026Q1 — more than 32% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 9% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF42.7%CMS range 31.6–54.551.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF9.6%CMS range 6.3–14.010.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge48.4%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge61.3%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge38.7%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened6.1%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization7.5%CMS range 4.3–13.37.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.101.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.45
RN hours/ resident / day
0.81
LPN hours/ resident / day
1.75
Aide hours/ resident / day
3.01
Total nurse hours/ resident / day
0.38
RN hoursweekends
74.3%
Total nursing turnover
58.8%
RN turnover

How full it usually is: this home is certified for 120 beds and averages 117.9 residents a day — about 98% occupied, or roughly 2 beds typically open. It runs essentially full — expect a waiting list. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.01 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.45 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.75 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.68 hrs/resident/day on weekends vs 3.15 on weekdays — 15% thinner on weekends. RN hours go from 0.48 to 0.38 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 74% is well above the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

6
deficiencies at the latest standard inspection (2024-12-18)
5
at the previous standard inspection (2022-09-23)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

23 citations, most serious first. The 10 most serious are shown; the remaining 13 are one tap away and print in full.

  • Potential for harm · Fcited before2024-12-18 · tag F0725 — failed to have enough nursing staff — widespread
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interviews during a recertification and abbreviated (NY00346208 and NY00351484) survey, the facility did not ensure the provision of sufficient nursing staff to assure resident safety and attain or maintain the highest practicable physical, mental, and psychosocial well-being of each resident throughout the facility. Specifically, 1) an analysis of the actual staffing schedule showed that on multiple occasions from 12/01/2024 to 12/18/2024, the facility was below the minimum levels required. 2) several nursing staff members reported a lack of sufficient staffing, and 3) multiple residents reported during interviews that the facility was short-staffed at times, and this resulted in call bells not being answered timely and residents not getting out of bed in time for appointments and therapy. This is evidenced by: Upon entrance to the facility on [DATE] there were 115 residents residing in 3 units. The Facility Assessment, which was conducted on 2/27/2024 and updated on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-12-18 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review conducted during a recertification and abbreviated survey (Case # NY00346208), the facility failed to ensure residents received treatment and care in accordance with professional standards of practice, the comprehensive person-centered care plan, and the resident ' s choices for 10 (Resident #s 365, 368, 112, 56, 29, 73, 109, 75, 18, and 89) of 10 residents reviewed for quality of care, which included residents in every unit of the facility. Specifically, the facility failed to place and read the purified protein derivative test for tuberculosis (an infectious disease) for Resident #365 and Resident #368; the facility failed to notify a provider when Resident #365 ' s blood sugar was 61; the facility failed to monitor the vital signs of Resident #368 when the resident was newly admitted to the facility. The facility failed to ensure that Resident #112 received treatment and care to prevent hospitalization, the facility administered 4300 milligrams of Tylenol in a 13-hour…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-12-18 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record reviews, and interviews during the recertification and abbreviated survey (Case # NY00355835), the facility did not ensure that food and drink were palatable and attractive for 4 (Resident #s 97, 75, 8, and 107) of 7 residents reviewed for palatable and attractive food and drink. Specifically, Residents #97, #75, #8 and #107 complained of food being cold, unattractive, and not palatable. Additionally, Resident # 97 and #75 lunch ticket did not match what the resident received during their lunch service on 12/17/2024. This is evidenced by: A facility policy titled Food and Nutrition Services dated 1/2024 documented that the facility would provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs, taking into consideration the preferences of each resident. Resident # 107 Resident # 107 was admitted to the facility with diagnoses of peripheral vascular disease (a circulatory condition that occurs when blood…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-12-18 · tag F0685 — isolated
    Assist a resident in gaining access to vision and hearing services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews and record review conducted during the recertification survey, the facility did not provide proper treatment and assistive devices to maintain the vision ability for 1 (Resident #70) of 2 residents reviewed for communication. Specifically, for Resident #70, the facility did not ensure the resident, who had impaired vision, was provided with an optometry consultation to be evaluated for vision aids. This is evidenced by: Resident #70: Resident #70 was admitted to the facility with the diagnoses of chronic obstructive pulmonary disease (a long-term breathing problem), hypertension (high blood pressure), and seizures (sudden, uncontrolled electrical discharges in the brain that can cause temporary changes in movement and consciousness). The Minimum Data Set (an assessment tool) dated 11/21/2024, documented the resident was understood, able to understand others, and was cognitively intact. The Minimum Data Set documented the resident had impaired vision and used corrective lenses. The Policy and Procedure titled, Physician – Consultations, dated 8/2019, stated it was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-12-18 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review during a recertification survey, the facility failed to ensure pain management was provided to residents who require such services, consistent with professional standards of practice, the comprehensive person-centered care plan, and the residents ' goals and preferences for 1 (Resident #112) of 1 residents reviewed for pain management. Specifically, the facility failed to administer Resident #112 ' s pain medication in a manner that managed the resident ' s pain and which resulted in the resident expressing their pain was 10 out of 10, and Family Member #2 calling 911 to have Resident #112 sent to the hospital for care. This is evidenced by: A facility policy titled Medication Administration – Documentation, last revised 1/2019, documented that when administering medications, documentation must include, as a minimum, a. Name and strength of the drug; b. Dosage; c. Method of administration; d. Date and time of administration; e. Reason(s) why a medication was withheld, not administered, or refused; and f. Signature and title of the person…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-12-18 · tag F0791 — failed to provide routine dental services — isolated
    Provide or obtain dental services for each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, record review, and interviews conducted during the Recertification Survey, the facility did not ensure that it provided or obtained emergency dental services to meet the needs of each resident for 1 (Resident #75) of 1 resident reviewed for Dental Services. Specifically, Resident #75 had broken a front tooth the week of 12/02/2024 and had not been seen by the dentist. This is evidenced by: The facility policy titled, Dental Services, last revision date 9/2019, documented both routine and emergency dental services were available to meet the oral needs of each resident. Resident #75 had diagnoses which included hypertension (high blood pressure), chronic obstructive pulmonary disease (a condition involving constriction of the airways and difficulty breathing), and depression (a mental health condition characterized by a persistent low mood, loss of interest or pleasure in activities). The Minimum Data Set (a resident assessment tool) dated 8/14/2024 documented Resident #75 was able to be understood by others and could understand others, had mild cognitive…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-12-18 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record reviews, and interviews during the recertification and abbreviated survey (Case # NY00355835), the facility did not ensure maintenance of acceptable parameters of nutritional status for 1 (Resident #97) of 3 residents reviewed for nutrition. Specifically, Resident #97 did not have weekly weights measured for monitoring of significant weight loss as ordered by the dietician for the weeks of 11/25/2024 and 12/09/2024. This is evidenced by: Cross-referenced to F804: Nutritive Value/Appearance, Palatable/Prefer Temp A facility policy titled, Weight Management, with a current revision dated of 3/01/2024, documented that the resident's weight shall be obtained within twenty-four hours of admission, weekly for four weeks, then monthly thereafter and more frequently as clinically indicated for the residents, and documented in the clinical record. It further documented that the registered dietician will review the resident weights monthly, with a significant unplanned weight change and as needed. Parameters for evaluating the significance of unplanned and undesired weight is…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-19 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews during an abbreviated survey (Case # NY00278217), the facility did not provide needed care and services that are resident centered and in accordance with professional standards of practice to meet each resident's physical, mental, and psychosocial needs for 1 (Resident #5) out of 11 residents reviewed. Specifically, the facility did not ensure the resident was assessed and that the physician was notified when Resident #5, a resident prescribed an anticoagulant (blood thinning) medication, developed a nosebleed. The resident was not assessed by nursing staff when the nosebleed occurred; the resident then called for emergency services and was subsequently admitted to the hospital for treatment. This is evidenced by: The Policy and Procedure titled, Change in Condition Notification, dated August 2019, read in pertinent part that it was the policy of the facility to monitor residents for changes in their condition, to respond appropriately to those changes and then notify the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-09-23 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview during a recertification and abbreviated surveys conducted 9/19/2022 to 9/23/2022, the facility did not ensure residents were provided a safe, clean, comfortable, and homelike environment on 3 of 3 units observed. Specifically, on Unit A, a strong, stale urine odor was noticed throughout the unit each day of the survey and resident rooms lacked a homelike environment in the absence of personalized items and décor. On Unit B the floors and ceiling tiles were soiled, and on Unit C the laminate trim was peeling away from the wall in a resident room. Additionally, the facility did not ensure that appropriate dishware was consistently utilized in accordance with facility policy on the B-wing nursing unit on 9/19/2022 and in the main dining area on 9/21/2022. This is evidenced by: A facility policy titled, Home Like Environment created 9/19/2022 documented Residents are provided with a safe, clean, comfortable, and homelike environment and encouraged to use their personal belongings to the extent possible. Procedure: The facility staff and management…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-09-23 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interviews during the recertification survey dated 09/19/22 through 09/23/2022, the facility did not store, prepare, distribute and serve food in accordance with professional standards for food service safety in the main kitchen and two (2) of 3 nourishment areas. Specifically, in the main kitchen, one #10 can of tomato sauce found in the common stock had a V-shaped dent; the pressure gauge servicing the automatic dishwashing machine was broken; the faucet servicing the 2-compartment sink was leaking. Additionally, multiple surfaces and equipment in the main kitchen and unit areas were soiled with food particles, splatters and grime. This is evidenced as follows: The main kitchen and unit kitchenettes were inspected on 09/19/22 at 11:30 AM. In the main kitchen, one #10 can of tomato sauce found in the common stock had a V-shaped dent; the pressure gauge servicing the automatic dishwashing machine was broken; the faucet servicing the 2-compartment sink was leaking; and the microwave oven, can opener holder, door gaskets and bottom inside of the roll-in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
Show the remaining 13 citations
  • Potential for harm · D2022-09-23 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interviews during the recertification survey, the facility did not ensure there was immediate notification of the resident's physician when there was a significant change in the resident's physical, mental, or psychosocial status for 1 (Resident #108) of 5 residents reviewed for notification of change. Specifically, for Resident #108, the facility did not ensure the physician was notified immediately after a change in mental status was identified on the morning of 7/21/2022. This was evidenced by: Resident #108: Resident #108 was admitted to the facility with diagnoses of Alzheimer's disease, anxiety disorder, and hypothyroidism. The Minimum Data Set (MDS - an assessment tool) dated 5/19/2022, documented the resident had severely impaired cognition, could usually understand others, could usually make themselves understood, and had no signs or symptoms of a swallowing disorder. The Policy and Procedure (P&P) titled Notifications, dated 4/2019, documented the facility must notify the resident's physician immediately when there was a significant decline in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-09-23 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview during the recertification survey, the facility did not ensure that a Level 1 Screen was completed prior to admission to the nursing home for 1 (Resident #35) of 19 residents reviewed for pre-admission screening. Specifically, for Resident #35, the facility did not complete a Level 1 Screen prior to the resident's admission to the facility. This is evidenced by: Resident #35: Resident #35 was admitted to the facility with diagnoses of Alzheimer's disease, diabetes mellitus, and hypertension. The Minimum Data Set (MDS - an assessment tool) dated 8/5/2022, documented the resident had severe cognitive impairment and was rarely/never able to make needs known. A Policy and Procedure titled PASRR/SCREENS dated 12/2019 documented, every admission to the facility would have a completed Level 1 Screen prior to admission to ensure the resident was appropriate for admission to the facility. Upon admission, the social worker would be responsible to ensure the completed Level 1 Screen (and Level 2 PASRR if required) was in the medical record. On 9/20/2022,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-09-23 · tag F0806 — failed to honor food preferences — isolated
    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interviews during the recertification survey, the facility did not ensure food that accommodated resident allergies, intolerances, and preferences, or appealing options of similar nutritive value were provided for 2 (Resident #'s 20, and 42) of 3 residents reviewed for food. Specifically, for Resident #20, the facility did not ensure that all the items on the resident's meal ticket, or appealing options of similar nutritive value were provided on 9/20/2022 and 9/23/2022 and for Resident #42, the facility did not ensure that all the items on the resident's meal ticket, or appealing options of similar nutritive value were provided on 9/23/2022. This was evidenced by: Resident #20: Resident #20 was admitted to the facility with diagnoses of chronic heart failure, morbid obesity, and depression. The Minimum Data Set (MDS - an assessment tool) dated 7/15/2022, documented the resident was cognitively intact, able to make themselves understood, and able to understand others. During an interview…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2020-03-05 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interviews during the recertification survey, the facility did not ensure each resident received adequate supervision for 2 (Resident #45 and #272) of 4 sampled residents and 1 (Resident #61) of 1 unsampled residents reviewed for accidents hazards. Specifically, for Resident #'s 45 and 61, the facility did not ensure the residents, with the diagnosis of dysphagia (difficulty swallowing) and who received altered consistency diets, received adequate supervision and assistance while eating according to the comprehensive care plan; and for Resident #272, the facility did not ensure the resident, who was a high fall risk and had 6 falls in the month of February, had bilateral floor mats in place next to the his/her bed. This was evidenced by: Resident #45: The resident was admitted to the facility with the diagnoses of dysphagia (difficulty swallowing), Alzheimer's disease, and schizophrenia. The Minimum Data Set (MDS - an assessment tool) dated 11/17/19, documented the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2020-03-05 · tag F0725 — failed to have enough nursing staff — pattern
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record review during the recertification survey, the facility did not ensure provision of sufficient nursing staff to assure resident safety and attain or maintain the highest practicable physical, mental, and psychosocial well-being of each resident throughout the facility. Specifically, the facility did not ensure that the minimum staffing levels for Certified Nursing Assistants was met on 14 out of 14 days from 2/17/20 through 3/1/20; the facility did not ensure there was sufficient CNA staff on 3/1/20 to provide 6 (Resident #'s 16, 36, 40, 45, 77, and #320) of 20 residents on A Wing Side-1 with personal hygiene care in a timely manner and in accordance with each resident's care plan; For Resident #49, on A Wing Side-2, the facility did not ensure the resident received incontinence care in accordance with the resident's care plan; and for Resident #'s 45 and 61, with the diagnosis of dysphagia (difficulty swallowing) and who received altered consistency diets, the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2020-03-05 · tag F0730 — pattern
    Observe each nurse aide's job performance and give regular training.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review during a recertification survey, the facility did not ensure performance reviews of every nurse aide were completed at least once every 12 months and regular in-service education was provided based on the outcome of the reviews, and that the in-service training complied with the requirements of §483.95(g) for 5 (CNA #'s 1, 2, 3, 6, and #7) of 5 randomly selected Certified Nurse Aides (CNA's). Specifically, the facility did not ensure that CNA #'s 1, 2, 3, 6, and #7 had performance reviews at least once every 12 months and based on the review of the CNA education files, did not ensure at least 12 hours per year of in-service education that complied with the requirements of §483.95(g) related to dementia management training was provided. This is evidenced by: Refer to F tag 947 - In-service training must comply with the requirements of §483.95(g). The Policy and Procedure titled Inservice Programming/Training CNA, dated 9/2019, documented the facility must provide and track a minimum of 12 hours of continued education to the CNAs and to address…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2020-03-05 · tag F0947 — failed to train nurse aides adequately — pattern
    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interviews conducted during the recertification survey, the facility did not ensure required in-service training for nurse aides included dementia management training. Specifically, for 5 (CNA #'s 1, 2, 3, 6, and #7) of 5 randomly selected Certified Nurse Aides (CNA's), the facility did not ensure the required yearly in-service trainings included dementia management training. This is evidenced by: The Policy and Procedure titled Inservice Programming/Training CNA, dated 9/2019, documented the facility must provide and track a minimum of 12 hours of continued education to the CNAs with certain components including dementia management training. On 3/5/20 at 8:50 AM, a review of the CNA education files provided by the Administrator included the following: -CNA #1's yearly tracking record dated 11/12/19, did not include documentation that the CNA received dementia management training. -CNA #2's education file did not include a yearly tracking record and did not include documentation that dementia training was provided or received within the yearly requirement…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2020-03-05 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interviews during the recertification survey, the facility did not ensure each resident was treated with dignity in a manner and in an environment that promotes maintenance or enhancement of his or her quality of life for 1 of 3 units and 1 (Resident #118) of 1 resident reviewed for dignity. Specifically, for Resident #118, the facility did not ensure the resident was treated with dignity and respect when he/she requested to use a bedpan. This was evidenced by: Resident #118: The resident was admitted to the facility with the diagnoses of diabetes, morbid obesity and sepsis due to methicillin susceptible staphylococcus aureus. The Minimum Data Set (MDS - an assessment tool) dated 2/26/20, documented the resident was cognitively intact, could understand others and could make self-understood. The MDS documented the resident was total dependence of 2 staff for toilet use and transfer and was occasionally incontinent of urine. The Facilities Policy and Procedure titled ADL Support dated 10/2019, documented appropriate care and services will be provided for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2020-03-05 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review and interview during the recertification survey the facility did not ensure there was evidence that all alleged violations of abuse, neglect or mistreatment were thoroughly investigated for 1 (Resident #105) of 3 residents reviewed for accidents. Specifically, for Resident #105, the facility did not ensure there was evidence of an investigation to rule out abuse, neglect, or mistreatment after the resident had an unwitnessed fall on 12/29/29 that resulted in a laceration over the left eyebrow, decreased consciousness, and a transfer to the hospital. This was evidenced by: Resident #105: The resident was admitted to the facility with the diagnoses of Parkinson's disease, anxiety disorder and osteoarthritis. The Minimum Data Set (MDS-an assessment) dated 1/27/20, documented the resident was cognitively intact and was able to understand others and make herself understood. The P&P titled Accidents-Incidents dated 8/2019, documented it was the policy of the facility to monitor and evaluate all occurrences of accidents or incidents or adverse events…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2020-03-05 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and staff interviews during a recertification survey, the facility did not ensure residents who were unable to carry out activities of daily living received the necessary services to maintain personal hygiene for 2 (Resident #'s 16 and 45) of 3 residents and 1 (Resident #49) of 1 unsampled resident reviewed for Activities of Daily Living (ADLs). Specifically, for Resident #'s 16, 45 and #49, the facility did not ensure the residents, who could not independently carry out activities of daily living, received incontinence care to maintain good personal hygiene and reduce their care planned risk for impaired skin integrity. This is evidenced by: The Policy and Procedure (P&P) titled ADL- Personal Hygiene last revised 10/2019, documented peri-care would be given with each incontinence episode, with AM/PM care and shower day. The P&P documented toileting/incontinence care for a resident would occur every 2-4 hours or as needed for each individual resident per care plan and [NAME]…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2020-03-05 · tag F0814 — failed to dispose of garbage properly — isolated
    Dispose of garbage and refuse properly.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation and staff interview during the recertification survey, the facility did not dispose of garbage and refuse properly. Specifically, dumpsters were not closed. This is evidenced as follows. The garbage dumpsters were inspected on 03/01/2020 at 11:42 AM. The side doors of both dumpsters were open. Refuse was found in the dumpsters The Maintenance Director stated in an interview on 03/01/2020 at 11:42 AM, that he will speak with housekeeping about keeping the dumpsters closed. 10 NYCRR 415.14(h)

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2020-03-05 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interviews during the recertification survey, the facility did not ensure it maintained an infection control program designed to help prevent the development or transmission of infection for 1 (Resident #19) of 2 residents reviewed for wound care. Specifically, for Resident #19, the facility did not ensure that standard precautions to include hand hygiene, and glove use were maintained during a dressing change. Also, the facility did not ensure the table was cleansed to prevent the transmission of infectious agents prior to the placement of dressing supplies on the table. This is evidenced by: Resident #19: The resident was admitted to the facility on [DATE], with diagnoses of injury of right quadriceps muscle (large muscle in the upper leg), type 2 diabetes, and peripheral venous insufficiency (reduced blood flow to extremities). The Minimum Data Set (MDS- as assessment tool) dated 2/10/20, documented the resident was cognitively intact, could be understood, and could…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • No harm found · Ccited before2020-03-05 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and staff interview during the recertification survey, the facility did not store, prepare, distribute or serve food in accordance with professional standards for food service safety. Refrigerators are to be equipped with thermometers, food temperature thermometers are to be kept calibrated, and equipment and surfaces are to be kept clean. Specifically, thermometers were missing or not in calibration, and food contact equipment and non-food contact surfaces were not clean. This is evidenced as follows. The kitchen and unit kitchenettes were inspected on 03/01/2020 at 10:49 AM. The A Wing kitchenette refrigerator did not have a thermometer, and the B Wing refrigerator thermometer was broken. When checked for calibration in an ice bath, metal stem food temperature thermometers read 35 degrees Fahrenheit (F) and 36 F. In the main kitchen, the ceiling vent was soiled with dust and the floor behind cooking equipment was heavily soiled with food particles and a dark build-up. The microwave oven, cupboards, drawers, cabinets, and floor main dining room kitchenette…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to CENTERS HEALTH CARE — 36 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 52.2-1.2 vs chain
Health inspection 2 of 52.1-0.1 vs chain
Staffing 1 of 52.1-1.1 vs chain
Quality measures 4 of 53.8+0.2 vs chain
The other 35 homes this chain runs (chain average 2.2★, per CMS)
1 of 5Buffalo Center For Rehabilitation And NursingBuffalo, NY 1 of 5Carthage Center For Rehabilitation And NursingCarthage, NY 1 of 5Delmar Center For Rehabilitation And NursingDelmar, NY 1 of 5Ellicott Center For Rehabilitation And NursingBuffalo, NY 1 of 5Hammonton Center for Rehabilitation and HealthcareHammonton, NJ 1 of 5Hope Center for HIV and Nursing CareBronx, NY 1 of 5Oneida Center For Rehabilitation And NursingUtica, NY 1 of 5Onondaga Center for Rehabilitation and NursingMinoa, NY 1 of 5Ontario Center for Rehabilitation and HealthcareCanandaigua, NY 1 of 5Rochester Center for Rehabilitation and NursingRochester, NY 2 of 5Boro Park Center for Rehabilitation and HealthcareBrooklyn, NY 2 of 5Brooklyn Center for Rehabilitation and ResidentialBrooklyn, NY 2 of 5Deptford Center for Rehabilitation and HealthcareDeptford, NJ 2 of 5Fulton Center For Rehabilitation And HealthcareGloversville, NY 2 of 5Holliswood Center for Rehabilitation and HealthcarHollis, NY 2 of 5Martine Center For Rehabilitation And NursingWhite Plains, NY 2 of 5New Paltz Center For Rehabilitation And NursingNew Paltz, NY 2 of 5Richmond Center for Rehabilitation and Specialty HStaten Island, NY 2 of 5Schenectady Center For Rehabilitation And NursingSchenectady, NY 2 of 5Triboro Center for Rehabilitation and NursingBronx, NY 2 of 5Troy Center For Rehabilitation And NursingTroy, NY 2 of 5Warren Center For Rehabilitation And NursingQueensbury, NY 3 of 5Beth Abraham Center for Rehabilitation and NursingBronx, NY 3 of 5Bronx Center For Rehabilitation & Health CareBronx, NY 3 of 5Bushwick Center for Rehabilitation and Health CareBrooklyn, NY 3 of 5Cooperstown Center For Rehabilitation And NursingCooperstown, NY 3 of 5Essex Center For Rehabilitation And HealthcareElizabethtown, NY 3 of 5Glens Falls Center For Rehabilitation And NursingGlens Falls, NY 3 of 5Steuben Center for Rehabilitation and HealthcareBath, NY 3 of 5Washington Center For Rehab And HealthcareArgyle, NY 4 of 5Corning Center for Rehabilitation and HealthcareCorning, NY 4 of 5Far Rockaway Center for Rehabilitation and NursingFar Rockaway, NY 4 of 5University Center for Rehabilitation and NursingBronx, NY 4 of 5Williamsbridge Center For Rehabilitation And NrsgBronx, NY 5 of 5Slate Valley Center For Rehabilitation And NursingGranville, NY

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
ROZENBERG, KENNETHIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST; MANAGING CONTROL - GOVERNING BODY95%since 01/01/2025
SICKLICK, JEFFREYIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST5%since 10/01/2017
GOLDMAN, NATHANIndividualMANAGING CONTROL - GOVERNING BODYsince 01/01/2025
HENDRIX, HEIDIIndividualMANAGING CONTROL - GOVERNING BODYsince 01/01/2025
LANTZITSKY, AHARONIndividualMANAGING CONTROL - GOVERNING BODYsince 01/01/2025
JAFRI, MIKRAMIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 07/15/2024
MAILLOUX, RAYMONDIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/22/2024

CMS files one row per role, so the 10 rows in the source record cover these 7 parties — each is shown once here with every role it holds. Nothing is omitted.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$12.3M
Net patient revenuemost recent cost report
-4.9%
Operating marginrevenue minus expenses
$1.7M
Related-party expense13% of expenses
Who pays — share of resident-days
Medicaid 78%Medicare 8%Other / private 14%

About 78% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $1.7M paid to related parties — landlords or management companies under common ownership — equal to about 13% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$305per resident / day
operating cost
$9,284per month
≈ monthly operating cost
$291per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in NY

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the New York Medicaid page.

Typical monthly cost in New York
$15,528/mo
Nursing home (semi-private)
$16,729/mo
Nursing home (private)
$7,110/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 335331. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2024-12-18, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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