The Merriman
209 Merriman Rd, Akron, OH 44303 · For profit - Corporation · 55 certified beds · (330) 762-9341 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- CMS has flagged it for abuse
- it has abuse, neglect, or exploitation citations (F0600, F0602, F0606) — most recent Nov 2025
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- inspectors cited 1 immediate-jeopardy problem — the most serious level
- inspectors recorded 1 serious finding as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
- a high number of inspection citations overall (64) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $134,475 in federal fines (most recent 2025-11-26)
- its facility-reported quality-measure score sits well above its independent inspection score
- its independent health-inspection rating is low (1/5)
- its payroll-based staffing rating is low (1/5)
- nursing-staff turnover (65%) runs well above the national median (45%)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 1 of 5 |
| Quality measuresSelf-reported by the facility | 4 of 5 |
Worth a closer look. This home's quality-measure rating runs 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 4 of 5 |
| Long-stay residentspeople who live here | 4 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 2 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 4.3% | 5.3% | 15.4% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who lose too much weight | 5.4% | 6.2% | 5.4% | typical |
| Long-stay residents with a catheter left in their bladder | 0.0% | 0.2% | 0.9% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with a urinary tract infection | 0.0% | 0.4% | 2.0% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with depressive symptoms | 56.1% | 30.1% | 6.5% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 4.4% | 3.2% | 3.3% | worse |
| Long-stay residents whose ability to walk worsened | 2.2% | 6.1% | 16.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents on antianxiety or hypnotic medication | 28.6% | 25.5% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 98.2% | 94.5% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 5.4% | 3.4% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 19.0% | 21.4% | 21.2% | better |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 13.7% | 8.8% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 0.0% | 1.2% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 47.1% | 75.6% | 79.4% | worse |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
Therapy staffing: this home’s payroll records show 0.48 therapist hours per resident per day in 2026Q1 — more than 79% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 16% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 4.8% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 0.0% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 55 beds and averages 46.6 residents a day — about 85% occupied, or roughly 8 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.17 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.44 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.69 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 2.80 hrs/resident/day on weekends vs 3.32 on weekdays — 16% thinner on weekends. RN hours go from 0.43 to 0.47 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 65% is well above the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
64 citations, most serious first. The 13 most serious are shown; the remaining 51 are one tap away and print in full.
- Immediate jeopardy · Jcited before2025-11-26 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, hospital record review, facility policy review and interview, the facility failed to develop and implement a comprehensive and individualized skin management program to prevent incidents of neglect for Resident #20 and Resident #46. This resulted in Immediate Jeopardy and Actual Harm beginning on 10/21/25 after the facility failed to ensure Resident #46, a severely cognitively impaired resident who was dependent on staff for care, received timely and proper treat to prevent a significant deterioration to a wound to the resident's left lateral foot, resulting in the resident being transferred to the emergency department (ED) where he was admitted and treated with intravenous (IV) medications for severe sepsis. The Immediate Jeopardy and Actual Harm continued on 10/23/25 when the facility failed to ensure Resident #20, who required staff assistance for bathing and lower extremity dressing, was free of neglect when staff failed to timely identify and treat a right leg diabetic…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2025-01-09 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY THE FOLLOWING DEFICIENCY REPRESENTS AN INCIDENT OF PAST NON-COMPLIANCE THAT WAS SUBSEQUENTLY CORRECTED PRIOR TO THIS SURVEY. Based on closed record review, interview, and policy review, the facility failed to provide necessary intervention, including a bed of appropriate size for Resident #56 to prevent a fall with injury during personal care. Actual harm occurred on 12/16/24 when Resident #56, who was dependent on staff for incontinence care and personal hygiene sustained a fall out of bed while staff were providing incontinence care, resulting in a distal fracture to the end of her right femur and a closed distal fracture to the end of her left femur. The facility identified the resident needed a king bariatric bed rather than a queen (bed) as the root cause of the fall. This affected one resident (#56) of three residents reviewed for accidents. Findings include: Review of Resident #56's closed medical record revealed the resident was admitted on [DATE] and discharged on 12/19/24 with diagnoses including…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2023-02-15 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, record review, and review of facility policy on wound care, the facility failed to obtain diagnostic testing as ordered to identify and treat a possible infection of Resident #31's Stage IV (full-thickness skin and tissue loss with exposed or directly palpable fascia, muscle, tendon, ligament, cartilage or bone in the ulcer) pressure ulcer of the sacrum. Actual harm occurred on 02/06/23 when Resident #31 was sent to the emergency room and admitted to the hospital for an infection of the sacral wound. This affected one (Resident #31) of two residents reviewed for pressure ulcers. The census was 41. Findings include: Review of the medical record for Resident #31 revealed an admission date of 11/22/22 with diagnoses including stage four pressure ulcer of the sacral region, history of osteomyelitis of the vertebra in the sacral and sacrococcygeal region, altered mental status, and anxiety disorder. Review of the Braden Scale Assessment, dated 11/22/22, revealed Resident #31 scored an 11 and was at high-risk for pressure ulcers. Review of the weekly skin…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-01-27 · tag F0810 — patternProvide special eating equipment and utensils for residents who need them and appropriate assistance.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interviews and policy review, the facility failed to ensure adequate and appropriate utensils were provided for resident meals. This affected seven residents (#1, #3, #13, #14, #19, #43, and #44) of seven residents reviewed for appropriate eating utensils being provided with meals. This had the potential to affect all 45 residents who received meals from the kitchen. The facility census was 45. Findings include: Observation on 01/22/26 at 8:14 A.M. revealed two Certified Nursing Assistants (CNAs) passing resident meal trays. Observation of the resident breakfast trays being passed by the CNA staff revealed only a metal spoon was present on each tray and there were no additional silverware or utensils present on the tray or offered to the residents. Observation on 01/22/26 at 8:23 A.M. revealed Dietary Aide (DA) #277 pushing an open cart containing approximately 15-20 meal trays that only had a plastic spoon sitting on top of a folded brown paper towel next to the covered plate.Interview on 01/22/26 at 8:25 A.M. with DA #277 revealed they did not have enough…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-11-26 · tag F0606 — failed to not employ staff found guilty of abuse — widespreadNot hire anyone with a finding of abuse, neglect, exploitation, or theft.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of personnel files and interview, the facility failed to conduct background checks on all employees prior to hire, failed to conduct a review of the Nurse Aide Registry (NAR) for all employees prior to hire, failed to conduct a review of the abuse registry for all employees prior to hire, failed to conduct professional or personal reference checks for all employees prior to hire, and failed to maintain the background check log in a complete and accurate manner. This had the potential to affect all 45 residents residing in the facility.Findings include:1. Review of the personnel file for Certified Nursing Assistant (CNA) #549 revealed a hire date of 03/04/25. There was no evidence in the personnel file that the following were completed for CNA #549 prior to hire: background check, abuse registry check, nurse aide registry (NAR) check, and reference checks. In addition, CNA #549 had received disciplinary action write-ups for unsatisfactory work performance on 03/21/25, impeding other staff from performing their work duties on 04/16/25, use of profane or inappropriate…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-11-26 · tag F0835 — failed to run the facility competently — widespreadAdminister the facility in a manner that enables it to use its resources effectively and efficiently.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record reviews, observations, interviews, review of personnel files, review of facility self-reported incident (SRIs), and facility policy review, the facility failed to be administrated in a manner that uses its resources effectively and efficiently to ensure resident safety, prevent neglect, as evidenced by the failure to provide proper wound care and ensure physician oversight for Residents #20 and #46, failure to conduct required pre-employment criminal background checks, Nurse Aise Registry (NAR) checks, abuse registry checks, and personal and professional background checks, failure to maintain an accurate background check log; failure to thoroughly investigate allegations of abuse, neglect, and misappropriation involving Residents #37, #41, and #50; and failure to maintain a safe environment free from illicit drugs, placing Residents #6, #7, and #12 at risk. This deficient practice demonstrated significant breakdowns in administrative oversight and had the potential to affect all 45 residents residing in the facility.Findings include: 1. During the complaint and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-11-26 · tag F0921 — failed to keep a safe, functional, sanitary building — widespreadMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, work request review and facility policy review, the facility failed to ensure all areas of the facility were in good repair. This had the potential to affect all 45 residents residing in the facility.Findings include:Observation on 11/17/25 at 8:01 A.M. on the nursing unit revealed a glass door leading outside had broken, shattered glass overing the bottom half of the door. Interview at the time of the observation with the Director of Nursing (DON) confirmed the broken glass door and reported it had been that way for approximately two weeks.Interview on 11/17/25 at 8:09 A.M. with the Administrator revealed the broken glass door was used by families and ambulances and the facility was aware the door was in need of repair but did not know what had happened and had not yet been able to repair it, although quotes had been obtained. She was unsure how long the door had remained unrepaired.Review of the work request form dated 10/29/25 revealed a request to repair the broken glass on the ambulance door. The form revealed calls had been made for quotes to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-11-26 · tag F0740 — failed to provide behavioral / mental-health care — patternEnsure each resident must receive and the facility must provide necessary behavioral health care and services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident record reviews, resident interview, staff interviews, review of facility self-reported incidents (SRIs), review of police reports, review of facility investigations, review of Substance Abuse and Mental Health Services Administration (SAMHSA) publication titled Treatment of Stimulant Use Disorders, review of Centers for Disease Control and Prevention (CDC) publication titled Stimulant Guide, review of the Smoking/Alcohol/Non-Prescribed Drugs Agreement, review of the behavior contract and facility policy review, the facility failed to provide an environment that was safe and free from drugs and alcohol as well as have an effective substance abuse program. This affected four residents (#6, #7, #12 and #41) of four residents reviewed for drug use. The facility census was 45.Findings include:1. Review of the medical record for Resident #12 revealed an admission date of 09/09/25 with diagnoses including hypertension, congestive heart failure, major depressive disorder, opioid dependence, and type…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-11-26 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation, interview, and facility policy review, the facility failed to ensure the call light was within reach for Resident #20. This affected one resident (#20) of three residents reviewed for call light accessibility. The facility identified five residents (#20, #24, #27, #45 and #57) who were unable to self-ambulate. The facility census was 45.Findings include:Review of the medical record for Resident #20 revealed an admission date of 04/19/23. Diagnoses included end stage renal disease, asthma, left leg below the knee amputation, diabetes, respiratory failure, and right leg above the knee amputation.Review of the quarterly Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed Resident #20 was cognitively intact. He required partial to moderate assistance for hygiene, set up help for eating, supervision for toileting was independent with oral care. Resident #20 used a manual wheelchair for ambulation.Observation and interview with Resident #20 on 11/06/25 at 2:11 P.M. revealed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-11-26 · tag F0602 — failed to protect residents from theft of their belongings — isolatedProtect each resident from the wrongful use of the resident's belongings or money.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, review of a self-reported incident (SRI), interview and review of facility policy, the facility failed to ensure Resident #1 was free of misappropriation. This affected one (Resident #1) of five residents reviewed for misappropriation. The facility census was 45.Findings include:Review of the medical record for Resident #1 revealed an admission date of 11/15/24 with diagnoses including heart failure, hypertension, diabetes and depression.Review of the quarterly Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed Resident #1 had intact cognition.Review of SRI tracking number 258489 dated 03/21/25 revealed the facility Business Office Manager (BOM) #505 discovered multiple charges on Resident #1's bank statement related to DoorDash and Lyft. It was noted Resident #1 did not make these charges. The Administrator was updated, and the bank statement showed a total amount of $3,941.66 that was charged to Resident #1's bank account. The police were notified. The facility unsubstantiated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-11-26 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews, interviews, facility self-reported incident (SRI) reviews and facility policy review, the facility failed to timely investigate and report the results of the investigations to the State agency within five business days as required related to an allegation of physical abuse for Resident #41 and an allegation of misappropriation for Resident #50. This affected two residents (#41 and #50) of four residents reviewed for facility SRIs. The facility census was 45.Findings include:1. Review of the medical record for Resident #41 revealed an admission date of 04/12/24. Diagnoses included depression, alcohol abuse, arthritis, anxiety and kidney failure.Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #41 was cognitively intact. He was independent in all activities of daily living (ADL) to include eating, toileting, showering, oral hygiene, personal hygiene and dressing.Review of SRI tracking #261288 dated 06/05/25 and timed 8:46 P.M. revealed Resident #41…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-11-26 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews, interviews, review of self-reported incidents (SRIs) and review of the facility policy, the facility failed to thoroughly investigate allegations of abuse, neglect and misappropriation. This affected three residents (#37, #41 and #50) out of 29 residents reviewed for abuse, neglect and misappropriation. The facility census was 45.Findings include:1. Review of the medical record for Resident #37 revealed an admission date of 05/10/24 with diagnoses including depression, anxiety, cognitive communication deficit, and dementia. Review of SRI tracking number (#) 264751 dated 09/02/25, labeled as neglect, revealed Resident #37 had $353 missing. Review of the facility investigation revealed similar residents at the facility were interviewed as well as two residents from the assisted living which is in an attached building. No staff were interviewed to try to determine what happened to Resident #37's missing money. Interview on 11/13/25 at 9:08 A.M. with the Administrator stated she had not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-11-26 · tag F0627 — isolatedEnsure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, review of a discharge notice, interview, and review of the facility policy, the facility failed to provide evidence of an appropriate discharge, including completing a discharge summary or recapitulation of stay and documenting the details of the discharge in the medical record for Resident #56. This affected one resident (#56) of one resident reviewed for discharge. The facility census was 45.Findings include:Review of the medical record for Resident #56 revealed an admission date of 07/05/25 with diagnoses including osteomyelitis of vertebrae, asthma, psychoactive substance abuse, anxiety disorder, bipolar disorder, other stimulant abuse, hypertension, depression, and muscle weakness. Resident #56 was discharged from the facility on 11/04/25.Review of the admission Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #56 was cognitively intact. Review of the list of completed MDS assessments revealed a discharge return not anticipated assessment dated [DATE].Review…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 51 citations
- Potential for harm · Dcited before2025-11-26 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, observation, interview and facility policy review, the facility failed to ensure pressure ulcer treatments were completed as ordered for resident #5. This affected one resident (#5) of three residents reviewed for pressure ulcers. The facility census was 45.Findings include:Review of the medical record for Resident #5 revealed an admission date of 04/08/24 with diagnoses including multiple sclerosis and pressure ulcer stage IV (a severe, open wound with full-thickness tissue loss that extends down to the muscle, bone, or other supporting structures like tendons or joints) of the penis.Review of the physician's orders for Resident #5 revealed he had an order dated 07/30/25 to cleanse the penis with soap and water, apply Skin Prep (forms a protective barrier on the skin) to the left penis peri wound area, apply collagen filler to the wound and cover with an abdominal (ABD) pad at bedtime. Review of the Medication Administration Record (MAR) for November 2025 revealed nursing had performed Resident #5's treatment to his penis on 11/11/25.Observation on 11/12/25…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-11-26 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation, interview and review of the facility policy, the facility failed to maintain a safe smoking environment for Resident #13. This affected one resident (#13) of two residents reviewed for smoking. The facility census was 45.Findings include:Review of the medical record for Resident #13 revealed an admission date of 03/24/23 with diagnoses including schizophrenia, muscle weakness, and hypertension.Review of the physician's orders for Resident #13 identified an order for supervised smoking with a smoking apron beginning 01/23/25.Review of the care plan dated 07/28/25 revealed Resident #13 was at increased risk for injury related to smoking cigarettes. Interventions included, but were not limited to, supervision at all times while smoking (07/28/25) and a smoking apron to be worn while smoking (07/28/25).Review of the smoking and safety assessment dated [DATE] revealed Resident #13 required supervision for smoking due to dropping ashes on self, unable to light tobacco or marijuana…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-11-26 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to provide evidence of timely Foley catheter care for Resident #5. This affected one resident (#5) out of three reviewed for activities of daily living (ADL). The facility census was 45.Findings include:Review of the medical record for Resident #5 revealed an admission date of 04/08/24 with diagnoses including Multiple Sclerosis, anxiety disorder, and muscle weakness.Review of the health status note dated 02/19/25 at 6:37 A.M. revealed Resident #5 had moderate hematuria (bloody urine) in his brief, and new orders were given to obtain a urine sample for a urinalysis. Review of the health status note dated 02/19/25 at 2:18 P.M. revealed Resident #5 had blood in his brief, new orders were given to obtain a urine sample which was unable to be collected, and Resident #5 requested to go to the hospital due to having pelvic pain.Review of the health status note dated 02/20/25 at 2:43 A.M. revealed Resident #5 was admitted to the hospital due to renal calculi…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-11-26 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident record review, resident interview, staff interviews, facility investigation, and facility policy review, the facility failed to ensure pain medication was available as needed. This affected one resident (#7) of one resident reviewed for pain management. The facility census was 45.Findings include:Review of the medical record for Resident #7 revealed she was admitted to the facility on [DATE] with diagnoses including spondylolisthesis, lumbar region, acute upper respiratory infection, unspecified, colostomy status.Review of the baseline care plan dated 02/20/25 revealed Resident #7 was at risk for pain related to fractures with interventions that included assessing pain levels and administer pain medications per order.Review of the physician orders dated 02/20/25 revealed an order to monitor pain every shift and an order for 10 milligram (mg) oxycodone (opioid pain medication) oral tablet to be given by mouth every four hours as needed for pain. Review of the physician orders dated 02/21/25…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-11-26 · tag F0710 — isolatedObtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview and facility policy review, the facility failed to ensure wound care was overseen by a physician. This affected two residents (#20 and #46) of seven reviewed for wound management. The facility identified 11 current residents (#5, #10, #12, #17, #20, #25, #32, #37, #38, #39 and #45) with wounds. The facility census was 45.Findings include:1. Review of the closed medical record for Resident #46 revealed an admission date of 07/29/25. Resident #46 was transferred to the hospital on [DATE] and did not return to the facility. Resident #46 had diagnoses including congestive heart failure, dementia, diabetes, muscle weakness and epilepsy.Review of the care plan dated 07/30/25 revealed Resident #46 was at risk of skin breakdown due to diabetes, cognitive decline and immobility. Interventions included administering treatments as ordered, assisting in turning and repositioning as needed, educating family and caregivers about causes of skin breakdown and following the facility protocol for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-11-26 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure Resident #13 received medications as ordered. This affected one resident (#13) of eight residents reviewed for medication administration. The facility census was 45.Findings include:Review of the medical record for Resident #13 revealed an admission date of 03/24/23 with diagnoses including schizophrenia, hypertension and history of falling.Review of the medication error investigation by the Director of Nursing (DON) dated 09/23/25 at 3:42 P.M. revealed Licensed Practical Nurse (LPN) #568 administered the wrong medication to Resident #13. LPN #568 stated he had two different residents' medications in the top of his medication cart in medication cups. Resident #13 was in the hallway and stopped so the nurse could provide his medication. When LPN #568 reached into the medication cart, he knocked over the two different residents' medication cups in the drawer. He then replaced the medications in the cups and administered Resident #13 his medications. After Resident #13 took the medications, LPN #568 noted that he had…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-11-26 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation, interview and facility policy review, the facility failed to ensure medications were properly stored. This affected one resident (#38) of three reviewed for proper medication storage. The facility census was 45.Findings include:Review of the medical record for Resident #38 revealed and admission date of 10/20/25. Diagnoses included fracture of the left foot, difficulty walking, and muscle weakness.Review of the self-medication administration assessment dated [DATE] revealed Resident #38 required assistance to administer oral medication.Review of the comprehensive Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #38 was cognitively intact. He required substantial to maximum assistance with toileting and showering, partial assistance with personal hygiene and was independent and eating in oral care.Review of the physician's orders for October 2025 revealed the resident began taking Bactrim (used to treat bacterial infections) 800 milligrams (mg) one tablet by…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-11-26 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, observation, interview and facility policy review, the facility failed to maintain proper infection control practices while providing wound care for Resident #12. This affected one resident (#12) of two residents observed for wound care. The facility census was 45.Findings include:Review of the medical record for Resident #12 revealed an admission date of 09/09/25 with diagnoses including congestive heart failure, diabetes mellitus and chronic venous ulcers of bilateral lower extremities.Review of the physician's orders for Resident #12 revealed an order dated 09/10/25 for enhanced barrier precautions (EBP) (infection control intervention designed to reduce transmission of multidrug-resistant organisms in nursing homes) due to wounds.Review of the care plan dated 09/10/25 for Resident #12 revealed he had EBP related to open wounds requiring a dressing. Interventions included using gowns and gloves when providing high-contact resident care activities including wound care.Observation was performed on 11/10/25 at 1:45 P.M. of wound care to Resident #12's right…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-06-26 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations and interviews with staff the facility failed to label and date food and failed to ensure dietary staff wore hair restraints. This had the potential to affect all 49 residents who received food from the kitchen. The census was 49. Findings include: Observation and interview on 06/24/25 at 10:45 A.M. of the kitchen revealed [NAME] #305 and Dietary Aide #227 were not wearing hair restraints in the food preparation area. They verified they did not have hair restraints on at that time. Observation and interview on 06/24/25 at 10:55 A.M. of the cooler revealed a small pan of two hamburgers in broth, a large plastic bucket of meatballs and a large pan of hamloaf were all undated and unmarked. Dietary Supervisor #412 verified the observation at this time. Review of the facility policy titled Labeling and Dating, undated, revealed proper date labeling was essential for food safety, legal compliance and quality contorl in the kitchen. Review of the facility policy titled Food Safety and Sanitation, copyrighted 2023, revealed hair restraints were required and should…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-26 · tag F0628 — isolatedProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on closed record reviews and interview, the facility failed to ensure resident medical records contained all required discharging information and appropriate information was communicated to the receiving facility. This affected two residents (Resident #55, and Resident #65) of three residents reviewed for discharge planning. The census was 49. Findings include: 1. Review of the closed medical record for Resident #65 revealed an admission date of 03/13/25 and a discharge of 03/28/25. Diagnoses included aftercare following major joint replacement, dementia and osteoarthritis. Review of the Discharge Return Not Anticipated Minimum Data Set (MDS) 3.0 dated 03/28/25 revealed Resident #65 was cognitively impaired. He required maximum assistance for showering and moderate assistance with toileting. Review of the progress notes revealed there was no indication Resident #65 was being discharged or to where. Review of the March 2025 orders revealed Resident #65 had a follow-up appointment ordered on 03/17/25…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-01-23 · tag F0802 — failed to prepare enough nourishing food — widespreadProvide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interviews, and record review the facility failed to ensure there was sufficient dietary staff for timely meal service. This had the potential to affect all residents who received meals from the kitchen. The facility did not identify any residents who did not eat by mouth. The facility census was 53. Findings include: Review of the mealtimes provided by the facility revealed breakfast at 8:00 A.M., lunch at 12:00 P.M., and dinner at 5:00 P.M. Observations during the initial tour of the kitchen on 01/21/25 from 9:45 A.M. to 10:11 A.M. revealed three staff plating breakfast trays for resident meal service. Interview on 01/21/25 between 10:11 A.M. and 10:16 A.M. with Dietary [NAME] (DC) #376, DC #309 and Dietary Aide (DA) #372 revealed the kitchen was short staffed and this affected meals not being served from the kitchen in a timely manner. DC #376 verified today's breakfast was late, as it should have went out at 8:00 A.M., lunch would then be late too, and late meals happened due to not enough staffing in the kitchen. Interviews on 01/21/25 between 10:10 A.M.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-01-23 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interview, and record review, the facility failed to ensure food was stored, prepared and served under sanitary conditions. This had the potential to affect all 53 residents receiving meals from the kitchen, as the facility identified no residents who did not eat by mouth The facility census was 53. Findings include: Observations during the initial tour of the kitchen on 01/21/25 from 9:45 A.M. to 10:11 A.M. revealed the following sanitation concerns: • The floor of the small storage room where pots, pans and various kitchware for resident meal servce was stored was dirty with dirt stains and debris under the storage racks. • The stove had a heavy build-up of stains and food debris. • The prep table across from the stove had moderate food debris and stains on it. • The robotcoup (blender used to mechanically alter food) had various dried food debris and stains all over it. • The large, black plug in fan next to the robotcoup had a moderate amount of dust on the fan blades and blade cover. • The floor where the steamer and plate warmer were located had a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-01-23 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and review of facility policy the facility did not maintain clean bathing and shower rooms for all residents excluding 20 residents (Resident #2, # 3 #7, #8, #9, #12, #15, #17, #19, #21, #22, #23, #24, #25, #26, #28, #32, #33, #35 and #46) the facility identified as not using the bathing and shower rooms. The facility census was 53. Findings include: Observation on 01/21/25 at 10:42 A.M. of the facility bathing room used for all residents who preferred and/or needed bathing revealed the toilet in the bathing room had no water in the toilet and had feces in the bowl. There was no signage on the toilet saying it was not to be used. The floor was dirty and there was dirt built up around the edges of the floor. Observation on 01/21/25 at 10:50 A.M. of the facility shower room used for all residents who could shower revealed there were missing tiles on the floor of the shower area, and the shower was leaking with a black substance on the wall of the shower. The grout along the bottom of the shower was black/brown in color. Used gloves were on the floor, a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-01-23 · tag F0803 — failed to meet residents' dietary needs — patternEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure the correct serving size of mechanical soft meat was served to Resident #5, #14, #25, #32, #35 and #156. This affected six residents (#5, #14, #25, #32, #35, and #156) of seven residents (#5, #9, #14, #25, #32, #35, and #156) the facility identified as receiving a mechanical soft diet excluding Resident #9 who had a physician order for mechanical soft diet with pureed meats only. The facility census was 53. Findings include: Review of the menu revealed for 01/22/25 lunch meal included Salisbury steak, mashed potatoes, and lima beans. Review of the menu/diet spreadsheet revealed for the mechanical soft diet the ground Salisbury steak serving utensil was a #6 scoop (5.33 ounces). Review of the diet type report dated 01/22/25 revealed Residents #5, #14, #25, #32, #35, and #156 had physician orders for the mechanical soft diet. Observation on 01/22/25 between 11:52 A.M. and 1:02 P.M. of lunch tray line service revealed Dietary [NAME] (DC) #361 serving the mechanical soft (ground) Salisbury steak using an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-23 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, record review and review of facility policy, the facility did not ensure Resident #5 had properly sized clothing to maintain his right to dignity. This affected one resident (Resident #5) out of 21 residents reviewed for dignity. The facility census was 53. Findings include: Review of the medical record for Resident #5 revealed an admission date of 03/24/23 with diagnoses including schizophrenia, anemia, pain in left knee, muscle weakness, essential hypertension, history of falling, and other abnormalities of gait and mobility. Review of the quarterly Minimum Data Set (MDS) 3.0 assessment, dated 01/03/25, revealed Resident #5 was cognitively intact, hallucinated and had delusions, had not rejected care, could walk independently with a walker, and required setup or clean up assistance for upper and lower body dressing and for putting on footwear. Observation on 01/21/25 at 11:11 A.M. revealed Resident #5 was in his room in full view of the hallway. The resident's gray sweatpants were so large on him he had to hold them up with his hand and every time…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-01-23 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, and interviews the facility failed to develop person-centered care plans to identify triggers of Post Traumatic Stress Disorder (PTSD) for Resident #10 and Resident #29. This affected two residents (#10 and #29) of 21 residents reviewed for care plans. The facility identified three residents (#10, #29, and #37) with PTSD. The facility census was 53. Findings include: 1. Review of the medical record for Resident #29 revealed an admission date of 02/03/23. Pertinent diagnoses included post traumatic stress disorder, anxiety disorder, depression, and bipolar disorder. Review of Trauma Life Events Checklist, dated 07/28/23, revealed Resident #29 had a transportation accident and witnessed a transportation accident, had a serious accident at work, home or during recreational activity, had been physically assaulted and witnessed physical assault, had been assaulted with a weapon and witnessed assault with a weapon, had been sexually assaulted, had experienced other unwanted or uncomfortable sexual experiences, had been held in captivity, had witnessed a sudden…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-01-23 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, and interview the facility failed to ensure Resident #21 wore a hand splint according to physician order. This affected one resident (Resident #21) of one resident reviewed for splint devices. The facility identified three residents (#6, #12 and #21) with orders for hand splints. The facility census was 53. Findings include: Review of the medical record for Resident #21 revealed an admission date of 08/27/23. Diagnoses included chronic pain, hemiplegia and hemiparesis following cerebral infarction (stroke), and anxiety disorder. Review of Resident #21's occupational therapy evaluation and plan of treatment, dated 07/08/24, revealed the resident had been referred to therapy due to increased assist and worsening left upper extremity tone, especially in his hand, and the resident had a functional limitation present due to a contracture. Review of Resident #21's physician orders revealed an order dated 08/16/24 for left resting hand splint to be on in A.M. and removed in P.M.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-23 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, record review, and facility policy review, the facility failed to ensure Resident #5 and Resident #29 were free from potential accident hazards related to smoking. This affected two residents (#5 and #29) of four residents reviewed for accidents/hazards. The facility identified 29 residents (#4, #5, #6, #10, #11, #13, #15, #16, #17, #18, #21, #23, #29, #31, #32, #34, #38, #40, #41, #43, #44, #45, #46, #48, #49, #50, #51, #56, #156) as smokers. The facility census was 53. Findings include: 1. Record review revealed Resident #5 was admitted to the facility on [DATE] with diagnoses including schizophrenia, generalized muscle weakness and need for assistance with personal care. Review of the Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed Resident #5 had intact cognition with hallucinations and delusions but no behavioral symptoms or rejection of care. He was independent with mobility using a walker. Review of the care plan for Resident #5 dated 01/17/25 revealed he was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-23 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, record review, facility policy review , and review of manufacturer's user guide, the facility failed to ensure Resident #21's head strap for the BiPAP ( bilevel positive airway pressure) machine was clean and sanitary and failed to ensure Resident #34's oxygen tubing was dated. This affected two residents (#21 and #34) out of two residents reviewed for respiratory care. The facility census was 53. Findings include: 1. Review of medical record for Resident #21 revealed an admission date of 08/27/23. Diagnoses included chronic obstructive pulmonary disease (COPD) and cancer lesion. Review of physician orders for Resident #21 revealed an order dated 08/27/23 to replace BiPAP mask, headgear/straps and tubing every night shift every three months. Review of quarterly Minimum Data Set (MDS) 3.0 assessment, dated 11/13/24, revealed Resident #21 was moderately impaired cognitively, exhibited no behaviors or rejection of care, and was on a noninvasive mechanical ventilator. Review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-23 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to ensure all insulin medications were accurately labeled to ensure safe administration of medications. This affected three residents (Resident #3, #15 and 36) of nine residents reviewed for medication storage. The census was 53. Findings include: 1. Review of the medical record for Resident #3 revealed admission date 06/27/24. Diagnoses included type two diabetes mellitus and depression. Review of the physician orders for January 2025 revealed Humalog (insulin) Kwik Pen 100 units per milliliter (unit/ml) eight units subcutaneous (SQ), three times a day and per sliding scale. Order for Toujeo Solostar (long-acting insulin) 40 units at bedtime. 2. Review of the medical record for Resident #15 revealed an admission date 06/11/24. Diagnoses included type two diabetes mellitus. Review of the physician orders for January 2025 revealed Fiasp pen 100 unit/ml to give per sliding scale. 3. Review of the medical record for Resident #36 revealed an admission date 01/26/23. Diagnoses included type two diabetes mellitus and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-01-23 · tag F0805 — failed to prepare food in a form residents can eat — isolatedEnsure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review and interview the facility did not ensure Resident #9 received pureed food to meet individual needs. This affected one resident (Resident #9) of five residents reviewed for food/nutrition. The facility identified one resident (#9) as receiving pureed food texture. The facility census was 53. Findings include: Review of the medical record for Resident #9 revealed an admission date of 02/14/22 with diagnoses including severe protein-calorie malnutrition, dementia without behavioral disturbance, and oropharyngeal phase dysphagia (difficulty swallowing between the mouth and esophagus). Review of the physician orders for Resident #9 dated January 2025 revealed active orders for a regular diet, mechanical soft with puree meats texture, regular-thin consistency, large portions, and snacks three times a day after meals with a start date of 05/24/23. Observation on 01/22/25 at 1:27 P.M. of Resident #9's lunch meal revealed Resident #9 was served mechanical soft (ground with gravy) Salisbury steak. There was no pureed meat. The meal ticket on Resident #9's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-01-09 · tag F0804 — failed to serve food at safe, palatable temperature — widespreadEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review and interview, the facility failed to ensure palatable food temperatures were consistently served to residents. This finding had the potential to affect all 55 residents who reside in the facility and were provided meals from the kitchen. Findings include: Review of the Food Temperature Log form dated 12/15/24 to 12/21/24 revealed no evidence food temperatures to ensure food safety and palatability were obtained for breakfast, lunch and dinner on 12/15/24, dinner on 12/16/24, dinner on 12/17/24, breakfast, lunch and dinner on 12/18/24, 12/19/24, 12/20/24 and 12/21/24. Review of the Food Temperature Log form dated 12/22/24 to 12/28/24 revealed no evidence food temperatures to ensure food safety and palatability temperatures were obtained for breakfast, lunch and dinner on 12/22/24, 12/23/24, 12/24/24, 12/25/24, dinner on 12/26/24, breakfast, lunch and dinner on 12/27/24 and 12/28/24. Observations on 01/06/25 at 11:49 A.M. revealed [NAME] #870 obtained temperatures of the carrots, rice, breaded fish, mashed potatoes and hamburger patties for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-01-09 · tag F0803 — failed to meet residents' dietary needs — patternEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview, the facility failed to ensure the menus and spreadsheets were followed as planned. This finding affected Residents #9, #13, #27 and #44 and had the potential to affect all 55 residents residing in the facility. Findings include: 1. Review of Resident #9's medical record revealed the resident was admitted on [DATE] with diagnoses including cellulitis of the left toe, other muscle spasm and peripheral vascular disease. Review of Resident #9's admission Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed the resident exhibited intact cognition. Review of Resident #9's physician orders revealed an order dated 12/07/24 for a regular diet, regular texture, regular thin consistency; and an order dated 12/12/24 for a mighty shake two times a day for supplement. Review of the Menus and Spreadsheets for 01/07/25 revealed the lunch meal consisted of chicken pot pie, tossed salad, wheat bread, applesauce cake, choice of dressing, margarine and coffee or tea. Review…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-01-09 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview, the facility failed to ensure Residents #9 and #44's mighty shake nutritional supplements were provided as ordered. This finding affected two (Residents #9 and #44) of four residents reviewed for meals. Findings include: 1. Review of Resident #9's medical record revealed the resident was admitted on [DATE] with diagnoses including cellulitis of the left toe, other muscle spasm and peripheral vascular disease. Review of Resident #9's admission Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed the resident exhibited intact cognition. Review of Resident #9's physician orders revealed an order dated 12/07/24 for a regular diet, regular texture, regular thin consistency; and an order dated 12/12/24 for a mighty shake two times a day for supplement. Review of Resident #9's Individual Nutrition Recommendations/Response form dated 12/10/24 revealed the resident was ordered four ounces of might shake twice daily with breakfast and lunch, a multivitamin with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-01-09 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure Resident #27's medication was available and administered as ordered. This finding affected one (Resident #27) of four residents reviewed for medication administration. Findings include: Review of Resident #27's medical record revealed the resident was admitted on [DATE] with diagnoses including alcoholic dependence, lumbar degenerative disc disease, anxiety and depression. Review of Resident #27's Discharge Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed the resident exhibited intact cognition. Review of Resident #27's hospital Discharge Orders form revealed an order to take Acamprosate Calcium (helps people who were dependent on alcohol to abstain from drinking it) 333 milligrams (mg) enteric coated (EC) one tablet by mouth three times daily for 10 days. Do not crush, chew or split. The last dose was administered 11/09/24 at 7:57 A.M. Review of Resident #27's hospital discharge Medication Administration Report (from 11/07/24 to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-09 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview, the facility failed to ensure a mediation error rate of 5% or less. A total of 26 medications were administered with two errors for a medication error rate of 7.69%. This finding affected two (Residents #27 and #53) of four residents reviewed for medication administration. Findings include: 1. Review of Resident #27's medical record revealed the resident was admitted on [DATE] with diagnoses including alcoholic cirrhosis, lumbar degenerative disc disease, anxiety and depression. Review of Resident #27's Discharge Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed the resident exhibited intact cognition. Review of Resident #27's physician orders revealed an order dated 11/10/24 for vitamin D3 (cholecalciferol) 50 mcg (micrograms) or 2000 international units (IU) give by mouth one time a day for vitamin D deficiency. Observation on 01/06/25 at 8:00 A.M. with Licensed Practical Nurse (LPN) #821 of Resident #27's medication administration revealed eight…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-06-27 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interview, observation and review of facility documents, the facility failed to maintain a sanitary kitchen. This had the potential to affect all of the residents residing in the facility with the exception of Resident #18. The facility census was 45 residents. Findings include: Interview on 06/27/24 at 7:33 A.M. with the Director of Nursing (DON) confirmed the Kitchen Manger (KM) was sent home due to poor work performance. The DON confirmed when the KM was not present in the building, the cook working was in charge of supervision of the staff in the kitchen. Observation on 06/27/24 at 8:15 A.M. of the kitchen revealed the following concerns: - Dried liquid spills on the storage shelving under the juice and coffee dispenser. - The flooring throughout the kitchen was sticky with grease build-up and dried food/liquid under the cooking equipment and food preparation tables. - There were three food carts with three shelves on wheels in the kitchen with dirt, grease, dried liquid and food particles present on the three shelves. - The food preparation area had knives stored…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-03-14 · tag F0555 — patternHonor the resident's right to choose his or her attending physician.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, review of a notification of termination of services letter to a physician, review of a notification letter to residents of the change in the Medical Director and rounding physician, review of notification letter to residents of their transfer of physician, review of doctor election form, review of eLicense.ohio.gov website, staff interview, physician interview, Ombudsman interview, resident interview, and review of facility policies, the facility failed to discuss the need for alternative physician services with residents and honor the resident's right to maintain their physician of their choice. This affected and/or had the potential to affect seven residents (#5, #12, #13, #15, #25, #34, and #41) of seven residents who had been receiving services from Physician #1 but were required by the facility to change to a new physician or Physician #2. The facility census was 48. Findings include: 1. Review of Resident #12's medical record revealed an admission date of 07/03/20 with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-03-14 · tag F0865 — failed to run a quality-improvement (QAPI) program — patternHave a plan that describes the process for conducting QAPI and QAA activities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure their Quality Assurance and Performance Improvement (QAPI) program committee thoroughly evaluated, identified areas in need of improvement, and corrected deficient practice. This affected three of three residents reviewed for choice of physician (#15, #42 and #24) and one (#43) of three residents reviewed for accuracy of documentation. The facility census was 49. Findings include: Review of the facility's survey tracking history revealed the facility had a complaint survey completed on 03/14/24 which resulted in concerns residents were not provided with their physician of choice, and inaccuracy of the medical record in relation to the wound care documentation. Interview on 04/16/24 at 3:16 P.M. with Resident #15 revealed he was previously a patient of Physician #1. He further stated they booted out his previous physician and he was referred to some doctor [Physician #2] who I don't know. During this interview, Resident #15 voiced that his opinion didn't matter because the facility would not allow Physician #1 in the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-14 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation and staff interview, the facility failed to maintain complete medical records in residents medical charts. This had the potential to affect all 48 residents residing at the facility. The facility census was 48. Findings include: Observation on 03/07/24 at 2:31 P.M., with Director of Nursing (DON) revealed a large stack, several inches thick of several resident's information that included: laboratory results, physician progress notes, signed physician orders, and resident monthly summaries. The paper work had various dates from 12/12/24 through 03/05/24. Interview with the DON, at the time of observation, revealed she was unsure why the medical records person had not been filing the resident information in the medical records timely. DON confirmed there were records unfiled from 12/12/24 through 03/05/24 that potentially could affect the care and treatment of all residents. This deficiency represents noncompliance investigated under Complaint Number OH00150880.
- Potential for harm · F2024-01-30 · tag F0727 — failed to provide required RN coverage — widespreadHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
What the surveyor found here — the official record, unedited, may be distressing
Based on record review and interviews, the facility failed to ensure registered nurse coverage at least eight hours per day, seven days per week. This finding had the potential to affect all 54 residents residing in the facility. Findings include: Review of the staffing schedules from 12/24/23 to 12/30/23 with Human Resources (HR) #811 revealed no evidence of registered nurse (RN) coverage on 12/25/23 for at least eight hours as required. Interview on 01/29/24 at 10:07 A.M. with HR #811 confirmed the facility did not have RN coverage of at least eight hours on 12/25/23. This deficiency represents non-compliance investigated under Complaint Number OH00149612.
- Potential for harm · Ecited before2024-01-30 · tag F0865 — failed to run a quality-improvement (QAPI) program — patternHave a plan that describes the process for conducting QAPI and QAA activities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review and staff interview, the facility failed to ensure their Quality Assurance and Performance Improvement (QAPI) program committee thoroughly evaluated, identified areas in need of improvement, and data related to the issues was being monitored to determine if the plan of correction was being implemented as written and corrections were being sustained, and to determine if revisions were necessary. This had the potential to affect eight residents (Residents #3, #18, #22, #23, #26, #28, #43, and #48) who were receiving wound care treatments. The facility census was 49. Findings include: Review of the facility's survey tracking history revealed the facility had a complaint survey completed on 01/30/24 which resulted in concerns wound care was not being completed as ordered for one resident with a pressure ulcer and inaccuracy of the medical record in relation to the wound care documentation. Review of the facility's written plan of correction (POC) revealed the facility had an approved plan in place, including: Wound care education to facility nurses on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-30 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, medical record review, and review of facility policy, the facility failed to ensure wound care was completed as ordered, treatments provided were rendered according to appropriate standards of care to decrease the risk of infection, and the record accurately reflected care that was provided. This affected one resident (#26) out of three residents reviewed for wound care. The facility census was 49. Findings include: Review of the medical record for Resident #26 revealed an admission date of 04/19/23 with diagnoses including chronic obstructive pulmonary disease (COPD), blindness in the right eye, chronic systolic (congestive) heart failure, type two diabetes mellitus, essential hypertension, stage two chronic kidney disease, and acquired absence of the left leg below the knee. Review of the annual Minimum Data Set (MDS) assessment completed on 01/26/24 revealed Resident #26 had intact cognition and had no known wounds at the time the MDS assessment was completed. Review of the physician orders revealed an order for wound care of the left distal leg…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-30 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview, the facility failed to ensure Resident #44's pressure ulcer wound care was completed as ordered and failed to ensure the accuracy of Resident #44's medical record. This finding affected one (Resident #44) of one resident reviewed for pressure wounds. Findings include: Review of Resident #44's medical record revealed the resident was admitted on [DATE] with diagnoses including essential hypertension, chronic kidney disease and hypothyroidism. Resident #44 was admitted with a stage four pressure wound (wound which extends below the subcutaneous fat into deep tissues, including muscle, tendons, and ligaments) to the coccyx (gluteal cleft) identified as full thickness and a unstageable (unable to stage pressure wound due to necrosis) pressure wound of the right, upper buttock identified as full thickness. Review of Resident #44's Clinical admission form dated 01/19/24 revealed the resident had a buttocks (generalized) pressure wound which measured 2 centimeters (cm)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-30 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, medical record review, and policy review the facility failed to ensure a complete and accurate medical record for one resident (#43) of three residents reviewed for wound care. The facility census was 49. Findings include: Review of the medical record for Resident #43 revealed an admission date of 01/19/24 with diagnoses including metabolic encephalopathy, moderate protein-calorie malnutrition, stage three chronic kidney disease, type two diabetes mellitus, stage four pressure ulcer of sacral region, unstageable pressure ulcer of right buttock, pressure-induced deep tissue damage of other site, unstageable pressure ulcer of other site, and pressure-induced deep tissue damage of left heel. Review of the Minimum Data Set (MDS) assessment completed on 03/08/24 revealed Resident #43 had intact cognition and the presence of one stage four and two unstageable pressure ulcers, which were present on admission to the facility. Review of physician orders revealed Resident #43 had the following wound care orders to his right upper buttock: From 01/30/24 to 02/05/24 cleanse…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-10-07 · tag F0660 — isolatedPlan the resident's discharge to meet the resident's goals and needs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview the facility failed to implement a safe discharge including the provision of medications for Resident #49. This affected one (Resident #49) of three residents reviewed for discharge planning and implementation. The census was 46. Findings include: Review of the medical record for Resident #49 revealed an admission date of 08/18/23 and discharge date of 09/11/23. Diagnoses included unspecified severe protein-calorie malnutrition, depression, anxiety disorder, and multiple myeloma not having achieved remission. Review of the comprehensive Minimum Data Set (MDS) assessment, dated 08/24/23, revealed the resident had intact cognition. Review of the nurse progress note dated 09/11/23 revealed Licensed Practical Nurse (LPN) #102 was unable to provide medications upon discharge due to Resident #49 leaving the building without notifying LPN #102. Interview on 10/07/23 at 10:29 A.M. with the Administrator revealed Resident #49's discharge summary and medications were completed upon discharge. The LPN who discharged Resident #49 did not provide medications…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2023-09-19 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of a facility Legionella water management plan documentation, staff interview, and review of Centers for Disease Control and Prevention (CDC) guidance, the facility failed to fully implement a complete water management program to prevent the growth of Legionella bacteria. This had the potential to affect all 47 residents residing in the facility. The census was 47. Findings include: Review of the facility undated document titled, Legionella Water Management Plan, revealed the plan lacked any information about how the facility would intervene when control measures were not met, failed to address ongoing monitoring of the plan's effectiveness, and no documentation of preventative measures or testing of the water system besides temperature monitoring to maintain the water system free of Legionella bacteria. Interview with Maintenance Director (MD) #945 on 09/11/23 at 9:02 A.M. verified the lack of information in the facility's Legionella water management plan. Review of the CDC webpage revealed guidance under the title of, Overview of Water Management Programs, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2023-09-19 · tag F0922 — failed to maintain the building's systems — widespreadHave enough backup water supply for essential areas of the nursing home.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interview, interview with a water service representative, review of an emergency water supply contract, and review of water company recommendations, the facility failed to ensure an adequate usable emergency water source was available for use in the event of a service disruption. This had the potential to affect all 47 residents residing in the facility. The facility census was 47. Findings include: Observation of the facility's emergency water supply with Maintenance Director (MD) #945 on 09/11/23 at 9:02 A.M. revealed twenty five-gallon plastic water jugs in the facility's basement. The jugs were coated in dust and dirt. Eleven of the bottles had delivery date stickers of 09/25/17, and nine of the bottles had delivery date stickers of 08/27/13. Interview with MD #945 on 09/11/23 at 9:02 A.M., during observation of the facility's emergency water supply, verified the dates and the condition of the water jugs, and verified there was no other emergency water source available at the facility at the time of the observation. Continued interview with MD #945…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2023-08-22 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and facility policy review the facility failed to serve food at a safe/palatable temperature. This had the potential to affect 46 out of 47 residents who ate meals from the facility's kitchen. One resident (#39) was identified as received nothing by mouth. The facility census was 47. Findings include: Observation of the tray line on 08/24/23 from 11:15 A.M. through 12:09 A.M. revealed food was above 165 degrees Fahrenheit (F) on the tray line, preferences were honored, condiments were available, and every tray had appropriate silverware including adaptive equipment. Observation and interview on 08/24/23 at 12:15 P.M. revealed the meal cart with meals was parked in front of the dining room. Interview with Licensed Practical Nurse (LPN) #101 stated meal trays were not passed due to the facility had four agency Stated Tested Nursing Assistants (STNAs) working the floor. LPN #101 stated they do not know the meal tray delivery routine. Observation of test tray and interview on 08/23/23 at 12:30 P.M. with Dietary Manager (DM) #115 revealed the ham was 102…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-08-22 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on resident interview, observation, staff interview, and facility policy review the facility failed to ensure a homelike environment that was free of pests. This affected five Residents (#18, #30, #32, #41 and #47) of 47 residents residing at the facility. Findings include: Review of the pest control service documentation from 05/11/23 through 08/08/23 revealed the facility was previous treated for flies, gnats, ants, and mice. Review of the maintenance log dated 06/01/23 through 08/23/23 - revealed no pest issues. Interview on 08/23/23 at 8:30 A.M. with Resident #47 stated she had gnats flying around her orange juice cup this morning. Observation on 08/23/24 at 12:30 P.M. of Resident #41's room revealed there were five small flies sitting on the countertop next to a used washcloth. At this time the Director of Nursing (DON) verified the finding. Interview on 08/23/23 at 3:30 P.M. with Resident #39, roommate to Resident #47, stated gnats were flying around Resident #47's breakfast this morning. Interview on 08/23/23 at 3:55 P.M. with the Maintenance Director (MD) #114 stated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-22 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview, review of facility self-reported incidents (SRIs), and facility policy review the facility failed to ensure Resident #47 was free from staff to resident verbal abuse. This affected one resident (47) of two self-reported incidents reviewed for abuse. Findings include: Record review revealed Resident #47 was admitted to the facility on [DATE] with diagnoses including adjustment disorder with mixed anxiety and depression, anxiety disorder, bipolar, major depression disorder, and insomnia. Review of the quarterly Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed Resident #47 had intact cognition and required extensive assistance with activities of daily living. Review of facility SRI tracking number 238135 dated 08/15/23 revealed Resident #47 reported a nightshift male State Tested Nursing Assistant (STNA) #111 was using inappropriate language. STNA #111 was as needed (PRN) help. During the investigation, the Director of Nursing (DON) was notified that STNA #112 was also…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2023-02-15 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interview and record review, the facility failed to ensure that the kitchen was clean and sanitary and dish washing protocols were followed to ensure dishes were sanitized. This had the potential to affect 39 of 41 residents receiving food from the kitchen. Resident #31 received no food by mouth (NPO). The facility census was 41. Findings include: Tour of the kitchen on 02/06/23 from 8:30 A.M. to 8:50 A.M. with [NAME] #371 revealed in the reach in freezer, chicken was not wrapped properly, labeled, or dated and frozen veggies were not labeled or dated when opened. In the walk-in refrigerator, turkey was not labeled or dated, and old desserts located on the baker's rack were not covered, labeled or dated. [NAME] #371 verified findings at time of observation. Observation of dish machine on 02/06/23 at 8:50 A.M. revealed the dish machine did not reach proper final rinse temperature (180 degrees Fahrenheit) after several empty racks went through the high temperature dish machine. The final rinse temperature was 150 degrees Fahrenheit (F). Dietary Aide #402 stated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-02-15 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and review of facility policy, the facility failed to ensure staff followed proper infection control procedures when entering and exiting COVID-19 isolation rooms and failed to ensure proper infection control procedures were used during wound care for Resident #26. This affected nine residents (#9, #14, #23, #26, #29, #137, #139, #237, and #287). The census was 41. Findings include: 1. Review of the medical record for Resident #139 revealed an admission date of 02/07/23 with a diagnosis of COVID-19. Review of the physician's orders for February 2023 identified orders for isolation due to COVID-19 through 02/09/23. Review of the care plan dated 02/07/23 revealed Resident #139 had an actual infection related to COVID-19. Interventions included isolation precautions as ordered, all services to be provided in room while on isolation, and personal protective equipment (PPE) would be worn. On 02/08/23 at 1:05 P.M., observation of Resident #139's room revealed a cart of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-02-15 · tag F0921 — failed to keep a safe, functional, sanitary building — patternMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation and staff interview, the facility failed to ensure a clean and well-maintained environment. This affected five residents (#13, #27, #28, #138, and #238) rooms of 41 resident occupied rooms and two common areas. This had the potential to affect all 41 residents that resided in the facility. Findings include: 1. Observation on 02/06/23 at 11:12 A.M. revealed there was feces on the toilet and toilet seat of Resident #238. The Director of Nursing verified at time of observation. 2. An environmental tour was conducted with the Maintenance Director on 02/09/23 from 9:32 A.M. through 10:15 A.M. revealed the following: - Wallpaper was peeling in common area near the nurses station. - Resident #13's wall had peeling paint located next to the bed. - Resident #27's wallpaper was peeling and had a hole in the wall. - Resident #28's blinds were broken. - The central shower room had paint peeling from the ceiling. - Resident #138's door frame was cracked and frayed. This deficiency represents non-compliance investigated under Complaint Number OH00139256.
- Potential for harm · Dcited before2023-02-15 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record review, the facility failed to treat residents with respect and dignity at all times. This affected three residents (#19, #26, #27) out of six residents reviewed for dignity. The facility census was 41. Findings include: 1. Record review for Resident #27 revealed an admission date of 09/16/21 and a readmission date of 12/23/21. Diagnoses included but not limited to adult failure to thrive, anxiety disorder, depression, and diabetes mellitus. Review of the quarterly Minimum Data Set (MDS) assessment, dated 12/31/22, revealed the resident had severely impaired cognition. The resident required supervision with one staff for activities of daily living. Review of the physician's orders for January 2023 revealed Resident #27 was ordered a no concentrated sweet with mechanical soft texture diet and regular consistency liquids. Observation on 02/06/23 at 12:00 P.M. revealed Resident #27 was at a table with three other residents (Resident #19, #21 and #29). Resident #27 was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-02-15 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provided adequate feeding assistance to Resident #16. This affected one (#16) of three residents reviewed for activities of daily living. The census was 41. Findings include: Review of the medical record for Resident #16 revealed an admission date of 07/25/16. Diagnoses included paranoid schizophrenia, dementia without behavioral disturbance, anxiety disorder, and major depressive disorder. Review of the physician's orders for February 2023 identified orders for a regular diet with mechanical soft texture. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #16 required extensive assistance of one staff for eating. Review of the nutrition care plan revised 12/16/22 revealed Resident #16 was at-risk for alteration in nutrition and hydration due to hospice, history of medications that could cause weight changes, paranoid schizophrenia, hallucinations, dementia, hypothyroid, depression, COVID-19, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-02-15 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure oxygen tubing was dated when changed and that a physician's order was in place for oxygen use for Resident #12. This affected one (Resident #12) of one reviewed for oxygen use. The census was 41. Findings include: Review of the medical record for Resident #12 revealed an admission date of 04/30/15 and re-admission date of 09/27/22. Diagnoses included acute respiratory failure with hypoxia, obstructive sleep apnea, chronic obstructive pulmonary disease, anxiety disorder, and major depressive disorder. Review of the physician's orders for February 2023 identified orders for a Triology sleep machine to be applied at bedtime and removed upon waking. No orders were identified for oxygen use during the daytime hours. On 02/06/23 at 11:00 A.M., observation of Resident #12 revealed oxygen was in use at 3 liters (L) and the oxygen tubing was not dated. On 02/06/23 at 11:04 A.M., interview with Licensed Practical Nurse (LPN) #501 verified Resident #12 was receiving oxygen at 3 L, the oxygen tubing was not dated,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-02-15 · tag F0806 — failed to honor food preferences — isolatedEnsure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interview and record review, the facility failed to honor resident preferences regarding menu choices. This affected three residents (#3, #4, and #6) of three residents reviewed for choices. The facility census was 41. Findings include: 1. Record review for Resident #3 revealed an admission date of 09/04/20. Diagnoses included but not limited to hemiplegia and hemiparesis following cerebral infarction, major depressive disorder and anxiety disorder. Review of the quarterly Minimum Data Set (MDS) assessment, dated 12/31/22, revealed the resident had intact cognition. The resident required supervision with one staff for activities of daily living except eating which was independent. Review of the physician's orders for January 2023 revealed Resident #3 was ordered a regular diet with no restrictions. Review of the care plan dated 09/10/20 with a revision date of 01/10/23 revealed Resident #3 had a potential for alteration in nutrition due to diagnoses. Interventions included but not limited to provide diet as ordered and honor preferences. Observation of lunch…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2020-02-20 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview the facility failed to ensure Resident #12 and Resident #35 were provided a dignified dining experience. This affected two residents (#35 and #12) of 22 residents eating lunch in the dining room. Findings include: 1. The lunch meal was observed on 02/18/20 from 12:25 P.M. through 1:10 P.M. During the observation, Resident #35 was observed sitting at table number 6 which was the table where residents needing staff assistance to eat their meals were seated. State Tested Nursing Assistant (STNA) #710 and #732 were seated. The two STNAs spoke with each other throughout the meal regarding various subjects including their personal life. Resident #35 was not addressed by either STNA throughout the course of the meal. Interview with the Administrator and Registered Nurse (RN) #701 confirmed in an interview on 02/18/20 at 2:30 P.M. STNA #710 and #732 should not have been discussing personal business during the course of Resident #35's meal. 2. Resident #12 was admitted to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2020-02-20 · tag F0676 — failed to keep up residents' daily-living abilities — isolatedEnsure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview the facility failed to ensure Resident #9 was provided adequate assistance with mobility to ensure the resident was properly positioned in her wheelchair. This affected one resident (#9) of one resident reviewed for positioning. Findings include: Resident #9 was admitted to the facility on [DATE] with diagnoses that included cerebral infarction, spinal stenosis, transient cerebral ischemic attack and dementia. Review of activity of daily living (ADL) progress notes, dated 12/19/2019 revealed bed mobility items documented were provided during wound care treatment/evaluation. Lifted resident's legs into bed (extensive (ext) assist). Assisted resident to turn in bed/chair (ext assist). Placed pillow to assist resident with positioning (ext assist). Assisted resident to a sitting position (ext assist). Review of the annual comprehensive assessment dated [DATE] revealed the resident was cognitively impaired and required extensive assistance from staff for bed mobility…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2020-02-20 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review and interview the facility failed to ensure adequate infection control practices were maintained during a dressing change for Resident #4 to prevent the spread of infection and failed to ensure Resident #13's indwelling urinary catheter was maintained in a manner to prevent the spread of infection. This affected one resident (#4) of two residents reviewed for pressure ulcers and one resident (#13) of two residents reviewed for catheters. Findings include: 1. Review of the medical record revealed Resident #4 was admitted to the facility with diagnoses including heart failure, chronic kidney disease with dialysis and contusions of the bilateral lower extremities. Review of the most recent wound notes revealed the resident had vascular wounds to her left anterior shin and right lower leg. She also had pressure areas on the right and left heels. Observation of the dressing change for Resident #4 with Licensed Practical Nurse (LPN) #400 on 02/20/20 at 8:10 A.M. revealed she had cleaned off the table in the resident's room with bleach wipes and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$134,475 in federal fines across 2 penalties.
- $117,130 — penalty dated 2025-11-26
- $17,345 — penalty dated 2025-01-09
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to LIONSTONE CARE — 24 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 2.5 | -1.5 vs chain |
| Health inspection | 1 of 5 | 2.4 | -1.4 vs chain |
| Staffing | 1 of 5 | 1.7 | -0.7 vs chain |
| Quality measures | 4 of 5 | 4.4 | -0.4 vs chain |
The other 23 homes this chain runs (chain average 2.5★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| KAZARNOVSKY, SOLOMON | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | 50% | since 04/01/2021 |
| STEIN, ABBA | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | 50% | since 04/01/2021 |
| CUSNER, ADAM | Individual | CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 01/27/2025 |
| DEGYANSKY, JEFFREY | Individual | CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 01/01/2020 |
| GOLDISH, ELIEZER | Individual | CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 10/09/2023 |
CMS files one row per role, so the 16 rows in the source record cover these 5 parties — each is shown once here with every role it holds. Nothing is omitted.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $432K paid to related parties (affiliated landlords or management companies) in its most recent cost report.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in OH
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Ohio Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 365859. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-01-23, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.