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Heatherdowns Rehab & Residential Care Center

2401 Cass Rd, Toledo, OH 43614 · For profit - Limited Liability company · 84 certified beds · (419) 382-5050 Medicare & Medicaid certified

Call the home — (419) 382-5050 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse-prevention, restraint, or reporting citation — no harm found (F0607) — cited Feb 2025Behavioral-health or dementia-care citation — no harm found (F0758)1 actual-harm citation1 actual-harm citation CMS recorded as corrected before the inspection ended (past non-compliance)
Insights

The public record raises real questions here. Weigh the concerns below carefully.

In its favor
  • no federal fines or payment denials on record
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has 1 actual-harm citation
  • inspectors recorded 1 serious finding as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
  • a high number of inspection citations overall (54) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its independent health-inspection rating is low (2/5)
  • its payroll-based staffing rating is low (1/5)
  • nursing-staff turnover (69%) runs well above the national median (45%)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 1 of 5
Quality measuresSelf-reported by the facility 5 of 5

Worth a closer look. This home's quality-measure rating runs 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Urgent care / clinic
1850 Eastgate Rd · (419) 385-5709 · Call to confirm hours
Pharmacy
2121 S Reynolds Rd · (567) 315-8210 · Call to confirm hours
Grocery
2441 S Reynolds Rd · (419) 724-1305 · Call to confirm hours
Park
Wildwood Playground · Typically dawn to dusk
Place of worship
5025 Glendale Ave · (419) 382-1300

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 5 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 5 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased2.6%5.3%15.4%better than state — see note marked double-dagger below the table
Long-stay residents who lose too much weight5.0%6.2%5.4%typical
Long-stay residents with a catheter left in their bladder0.0%0.2%0.9%better than state — see note marked double-dagger below the table
Long-stay residents with a urinary tract infection0.0%0.4%2.0%better than state — see note marked double-dagger below the table
Long-stay residents with depressive symptoms79.0%30.1%6.5%worse than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury4.0%3.2%3.3%worse
Long-stay residents whose ability to walk worsened3.9%6.1%16.1%better than state — see note marked double-dagger below the table
Long-stay residents on antianxiety or hypnotic medication18.0%25.5%18.9%typical
Long-stay residents given the seasonal flu vaccine91.5%94.5%95.3%typical
Long-stay residents with pressure ulcers2.0%3.4%4.7%better
Long-stay residents with worsening bladder/bowel control24.4%21.4%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table11.7%8.8%17.1%better
Short-stay residents who newly got an antipsychotic medication0.0%1.2%1.4%better
Short-stay residents given the seasonal flu vaccine59.8%75.6%79.4%worse
Short-stay residents rehospitalized after admission14.6%24.9%22.6%better
Short-stay residents with an outpatient ER visit8.2%12.9%12.0%better
Long-stay hospitalizations per 1,000 resident days2.611.731.67worse
Long-stay outpatient ER visits per 1,000 resident days2.361.801.80worse

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

48.3% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 41 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

48.3%U.S. median 51.5%
Got home and stayed home
11.2%U.S. median 10.7%
Went back to hospital
50.0%U.S. median 56.6%
Met the expected recovery
0.44U.S. median 0.31
Therapy hours / resident / day
0.22hours / resident / day
Physical therapy
0.16hours / resident / day
Occupational therapy
0.06hours / resident / day
Speech therapy

Met the expected recovery: 50.0% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 28 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.44 therapist hours per resident per day in 2026Q1 — more than 74% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 29% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF48.3%CMS range 35.3–61.751.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF11.2%CMS range 7.7–16.510.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge50.0%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge46.4%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge35.7%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalizationnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.951.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.37
RN hours/ resident / day
1.10
LPN hours/ resident / day
1.62
Aide hours/ resident / day
3.09
Total nurse hours/ resident / day
0.29
RN hoursweekends
68.8%
Total nursing turnover
70.0%
RN turnover

How full it usually is: this home is certified for 84 beds and averages 77.1 residents a day — about 92% occupied, or roughly 7 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.09 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.37 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.62 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.80 hrs/resident/day on weekends vs 3.20 on weekdays — 12% thinner on weekends. RN hours go from 0.39 to 0.29 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 69% is well above the national median of 45%. 2 administrators have left in the past year — frequent leadership churn is a warning sign families often miss.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

9
deficiencies at the latest standard inspection (2025-02-10)
14
at the previous standard inspection (2022-09-22)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

54 citations, most serious first. The 12 most serious are shown; the remaining 42 are one tap away and print in full.

  • Actual harm · G2025-09-18 · tag F0627 — isolated
    Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY THE FOLLOWING DEFICIENCY REPRESENTS AN INCIDENT OF PAST NON-COMPLIANCE THAT WAS SUBSEQUENTLY CORRECTED PRIOR TO THIS SURVEY. Based on medical record review, staff, resident, health insurance provider and waiver service provider interviews, review of an Emergency Medical Services (EMS) run report, review of hospital documents, and review of facility policy, the facility failed to ensure a safe resident discharge to home. This resulted in Actual Harm on 07/24/25 at approximately 10:44 A.M. when Resident #62, who was dependent on others for care and required the use of a mechanical lift for transfers, was discharged to home without the needed equipment and services to meet her care needs. Subsequently, Resident #62 remained in a standard wheelchair for approximately six hours without any care provided, including incontinence care, resulting in the development of a pressure ulcer. This affected one (#62) of three residents reviewed for discharge. The facility census was 82. Findings include:Review of the medical…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Past Non-Compliance
  • Actual harm · Gcited before2023-11-16 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, resident interview, staff interview, hospital documentation review, review of an incident report, review of witness statements, review of a facility policy, and review of facility corrective action, the facility failed to ensure resident transferring equipment was maintained and utilized in a safe and appropriate manner to ensure proper checks and safety measures were taken when assisting a resident with a mechanical lift transfer resulting in a fall. This resulted in actual harm when Resident #21 was transferred by a Hoyer (mechanical) lift while staff members utilized a lift pad that was known to be defective by previous shift staff members. The defective lift pad was not removed from use, was utilized for Resident #21's transfer, and Resident #21 subsequently fell to the ground when the lift pad strap broke causing a fracture to the right femur which required hospitalization and surgical intervention as well as a bruised scalp and right shoulder pain. This deficient practice…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-05-06 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, staff interview, and review of facility policy, the facility failed to ensure resident family was notified of hospital emergency room transfer with a change in resident condition. This affected one (#1) of three residents reviewed for notification of health status. The facility census 81. Findings include:Review of the medical record for Resident #1 revealed an admission date of 04/23/26, diagnoses included absence of left great toe, anemia, epilepsy, hypertension, low back pain, major depressive disorder, acute osteomyelitis of the left ankle and foot, psychoactive substance abuse, peripheral vascular disease, and type II diabetes mellitus. According to the most current Minimum Data Set (MDS) assessment dated [DATE] Resident #1 was assessed with intact cognition, was independently ambulatory utilizing a walker or wheelchair, required partial to moderate assistance with activities of daily living, received as needed pain medication for occasional moderate pain, and received…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-05-06 · tag F0694 — isolated
    Provide for the safe, appropriate administration of IV fluids for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, medical record review, staff interview, and facility policy review, the facility failed to ensure central venous catheter monitoring and treatments were provided in accordance with physician orders. This affected one (#1) of three residents reviewed for central venous catheter care. The facility identified three individuals with central venous catheters in place in a facility. The facility census was 81. Findings include:Review of the medical record for Resident #1 revealed an admission date of 04/23/26, diagnoses included, absence of left great toe, anemia, epilepsy, hypertension, low back pain, major depressive disorder, acute osteomyelitis left ankle and foot, psychoactive substance abuse, peripheral vascular disease, and type II diabetes mellitus. According to the most current Minimum Data Set assessment dated [DATE], Resident #1 was assessed with intact cognition, was independently ambulatory utilizing a walker or wheelchair, required partial to moderate assistance with activities of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-01-28 · tag F0921 — failed to keep a safe, functional, sanitary building — pattern
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY THE FOLLOWING DEFICIENCY REPRESENTS AN INCIDENT OF PAST NON-COMPLIANCE THAT WAS SUBSEQUENTLY CORRECTED PRIOR TO THIS SURVEY.Based on staff interview, review of facility maintenance work order logs, and review of plumbing vendor documents, the facility failed to ensure hot water temperatures were maintained at acceptable levels. This affected 19 (#8, #12, #15, #24, #29, #31, #32, #36, #45, #57, #60, #62, #65, #67, #69, #71, #73, #77, and #78) residents who were identified by the facility as residing on the Middle North and North Back Halls. The facility census was 77.Findings include:Interview on 01/21/26 at 9:52 A.M. with the Administrator revealed on 12/31/25, the hot water was left running in Mechanical Room Five, leaving no hot water on the Middle North and North Back hallways. When it was identified that there was no hot water on those hallways, Maintenance Assistant (MA) #151came to the facility, turned the faucet off in Mechanical Room Five and waited until the water temperature was back to an acceptable…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Past Non-Compliance
  • Potential for harm · D2026-01-28 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on closed medical record review, staff interview and review of the facility policy, the facility failed to ensure resident preferences for daily care were honored. This affected one (#78) of three residents reviewed for personal care. The facility census was 77. Findings include:Review of the closed medical record for Resident #78 revealed an admission date of 01/02/26 and a discharge date of 01/14/26. Diagnoses included spinal stenosis, lumbar region with neurogenic claudication, acute cystitis without hematuria, anxiety, and depression.Review of the admission Minimum Data Set (MDS) assessment, dated 01/08/26, revealed this resident had intact cognition, as evidenced by a Brief Interview for Mental Status (BIMS) score of 15. Resident #78 needed supervision or touching assistance with activities of daily living (ADLs), which included bathing. Additional review of the MDS revealed hygiene choices were very important to Resident #78.Review of the care plan dated 01/04/26 revealed Resident #78 had an ADL self-care performance related to deconditioning and weakness. Interventions…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-01-28 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on closed medical record review, staff interview and review of facility policy, the facility failed to implement pain management interventions timely to address resident pain. This affected one (#78) of three residents reviewed for pain management. The facility census was 77.Findings include:Review of the closed medical record for Resident #78 revealed an admission date of 01/02/26 and a discharge date of 01/14/26. Diagnoses included spinal stenosis, lumbar region with neurogenic claudication, acute cystitis without hematuria, anxiety, and depression.Review of the hospital progress notes dated 12/26/25 revealed Resident #78 was admitted to the hospital for back and leg pain. On 01/03/26, Resident #78 was discharged to the facility with an order for oxycodone five milligrams (mg) by mouth every eight hours, if needed, for pain for up to three days.Review of the Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #78 had intact cognition, as evidenced by a Brief Interview for Mental Status…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-11-26 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, review of facility policy, and review of the Certified Nursing Assistant (CNA) procedure regulations, the facility failed to ensure urinary catheter care was completed per approved procedures. This affected one (#26) of three residents reviewed for urinary catheters. The facility identified six residents (#1, #9, #19, #26, #36, and #78) that utilized urinary catheters. The facility census was 78. Findings include:Review of the medical record for Resident #26 revealed an admission date of 11/21/25. Diagnoses included urinary tract infection (UTI), urine retention, and hydronephrosis (blockage in the urinary system that causes back up of urine in the kidney).Review of the admission assessment dated [DATE] revealed Resident #26 was cognitively intact.Review of the October 2025 physician orders revealed Resident #26 had orders for a urinary catheter, 16 French (Fr) (size of the catheter) with a 10 milliliter (ml) balloon (the balloon holds the catheter into position for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-02-10 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview, review of the dishwasher monitoring logs and review of facility policy, the facility failed to practice proper hand hygiene during meal service. Additionally, the facility failed to label and date food items in the resident refrigerators. Lastly, the facility failed to test and monitor proper sanitation of the dishwasher. This had the potential to affect all residents in the facility except one (#137) resident identified by the facility as receiving no nutrition by mouth. The facility census was 71. Findings include: 1. Observation on 02/03/25 at approximately 12:25 P.M. in the dining room revealed Certified Nursing Assistant (CNA) #611 providing assistance to Resident #237 who stood up from his wheelchair at the table. CNA #611 held Resident #237's arm, put an arm around his waist, and guided him back to his wheelchair. CNA #611 touched Resident #237's wheelchair to return him to the dining table. CNA #611 then walked directly to sit with Resident #18 and picked up silverware and began to assist Resident #18 with eating. Interview on 02/03/25…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-02-10 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, medical record review and review of facility policy, the facility to label multiuse insulin pens and vials with the date opened to ensure medication integrity. This affected four (#5, #39, #62, and #137) of four residents reviewed for medication storage. The facility census was 71. Findings include: 1. Review of the medical record for Resident #5 revealed an admission date of 06/02/23. Diagnoses included diabetes mellitus (DM). Review of the quarterly Minimum Data Set (MDS) assessment, dated 01/09/25, revealed Resident #5 was cognitively impaired. Review of the current physician orders for February 2025 revealed Resident #5 was ordered insulin glargine (Lantus) 35 units at bedtime. 2. Review of the medical record for Resident #39 revealed an admission date of 01/05/24. Diagnoses included DM. Review of the quarterly MDS assessment, dated 12/26/24, revealed Resident #39 was cognitively intact. Review of the current physician orders for February 2025 revealed Resident #39 was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-02-10 · tag F0803 — failed to meet residents' dietary needs — pattern
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, review of the menu, review of the menu spreadsheet, staff interview and review of the United States Department of Agriculture (USDA) resources, the facility failed to ensure adequate meal portions were served. Additionally, the facility failed to ensure all components of a meal were provided. This had the potential to affect all residents in the facility except one (#137) resident identified by the facility as receiving no nutrition from the kitchen. The facility census was 71. Findings include: Review of the menu for the lunch meal on 02/04/25 revealed residents would be served pork vegetable stir fry, white rice, and wheat bread. Review of the menu spreadsheet for the pork vegetable stir fry revealed the serving portion was a #6 scoop (approximately five and one-third ounces). Further review revealed mechanical soft and pureed diets would be served a #6 scoop of pork chops, instead of the pork and vegetable stir fry. Observation on 02/04/25 at 10:44 A.M. revealed [NAME] #620 pureed six pork chops for six residents on a pureed diet. Observation during meal…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-02-10 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview, medical record review and review of facility policy, the facility failed to ensure open wounds were covered during food preparation and meal service. This had the potential to affect all residents, except one (#137) resident identified by the facility as receiving no food from the kitchen. Additionally, the facility failed to ensure appropriate hand hygiene during wound care. This affected one (#53) of one resident reviewed for wound care. The facility census was 71. Findings include: 1. Observation during meal preparation and service on 02/04/25, beginning at approximately 11:45 A.M., revealed [NAME] #620 was not wearing disposable gloves and prepared to portion cooked broccoli to puree. Continued observation revealed [NAME] #620's right hand was actively bleeding and blood was on the serving utensil being used to portion the broccoli. Concurrent interview with [NAME] #620 revealed she was aware she had cut her hand but did not realize she was bleeding. [NAME] #620 proceeded to wash her hands and applied a bandage. [NAME] #620 then returned to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
Show the remaining 42 citations
  • Potential for harm · Dcited before2025-02-10 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, medical record review and review of facility policy, the facility failed to ensure resident dignity was maintained. This affected two (#42 and #43) of two residents reviewed for dignity. The facility census was 71. Findings include: 1. Review of the medical record for Resident #42 revealed an admission date of 11/13/20 with diagnoses including dementia, traumatic brain injury, and encephalopathy. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #42 had mild cognitive impairment and was continent of bladder. Review of the current care plan revealed Resident #42 was independent with toileting, required one staff supervision with personal hygiene, and required staff set up assistance for eating and meals. Observation on 02/03/25 at 9:11 A.M. revealed Resident #42 was in bed. Sitting on the overbed table was a urinal full of dark colored urine. Continued observation revealed staff delivered Resident #42's breakfast tray and placed it on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-10 · tag F0607 — failed to have anti-abuse policies — isolated
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on resident interview, staff interview, medical record review, and review of facility policy, the facility failed to ensure policies and procedures related to reporting and investigating allegations of misappropriation were implemented. This affected one (#16) of three residents reviewed for misappropriation. The facility census was 71. Findings include: Review of the medical record for Resident #16 revealed an admission date of 12/23/19. Diagnoses included: hypertension, hyperlipidemia, chronic kidney disease, gastroesophageal reflux disease (GERD), schizoaffective disorder, psychotic disorder with delusions to own physiological condition, dysphagia, protein calorie malnutrition, muscle wasting, and localized osteoporosis. Review of the quarterly Minimum Data Set (MDS) assessment, dated 11/15/24, revealed Resident #16 was cognitively intact. Interview on 02/03/25 at 12:15 P.M. with Resident #16 revealed the resident reported $2.00 was stolen from her room within the past six months. Resident #16 stated she informed Certified Nursing Assistant (CNA) #614 about the stolen $2.00…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-10 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview, medical record review and review of facility policy, the facility failed to provide adequate hygiene assistance for a dependent resident. This affected one (#31) of one resident reviewed for activities of daily living (ADLs) care. The facility census was 71. Findings include: Review of the medical record for Resident #31 revealed an admission date of 07/15/24. Diagnoses included paraplegia. Review of the quarterly Minimum Data Set (MDS) assessment, dated 11/15/24, revealed Resident #31 was cognitively intact, was always incontinent of bowel and bladder, and was staff dependent for for toileting and personal hygiene. Review of the current care plan revealed Resident #31 had an ADL self-care deficit related to paraplegia. Interventions included staff assistance with cleaning following toilet use. Interview on 02/03/25 at 9:43 A.M. with Resident #31 revealed he had been incontinent of urine and soaked through his bedding. Resident #31 stated when staff brought in his breakfast, they changed his brief and his chux pad (incontinence pad), but left…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-10 · tag F0687 — failed to care for feet properly — isolated
    Provide appropriate foot care.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, resident interview, staff interview and review of facility policy, the facility failed to ensure podiatry needs were met. This affected one (#33) of one resident reviewed for podiatry services. The facility census was 71. Findings include: Review of the medical record revealed Resident #33 was admitted on [DATE]. Diagnoses included acute kidney failure, essential hypertension, bipolar disorder, anxiety disorder, bilateral primary osteoarthritis of hip, and muscle weakness. Review of the quarterly Minimum Data Set (MDS) assessment, dated 12/13/24, revealed Resident #33 was cognitively intact. Interview on 02/03/25 at 4:47 P.M. with Resident #33 revealed her toenails were long and thick with fungus, causing her pain. Resident #33 reported she was unable to trim them herself and staff were aware of the condition of her toenails. Concurrent observation revealed all ten of Resident #33's toenails were long, thick and yellowed. Interview on 02/04/25 at 12:24 P.M. with the Director of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-10 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, medical record review, staff interview and review of facility policy, the facility failed to ensure a medication error rate of less than five percent. Observation of 26 medication administration opportunities revealed two medication errors, resulting in a medication error rate of seven percent. This affected two residents (#1 and #51) of three observed for medication administration. The facility census was 71. Findings include: 1. Review of the medical record for Resident #1 revealed an admission date of 06/24/22. Diagnoses included hypertension (high blood pressure). Review of the quarterly Minimum Data Set (MDS) assessment, dated 11/08/24, revealed Resident #1 was cognitively intact. Review of the current physicians orders for February 2025 revealed Resident #1 was ordered lasix 40 milligrams (mg), give one tablet by mouth one time daily related to essential hypertension. Observation on 02/05/25 at 8:18 A.M. of medication administration for Resident #1 revealed Licensed Practical Nurse (LPN) #668 dispensed and administered lasix 20 mg to the resident.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-31 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, resident interview, staff interview and review of facility policy the facility failed to ensure residents were repositioned in bed in a safe manner to prevent falls. This affected one resident (#11) of three residents reviewed for falls. The facility census was 77. Findings include: Review of Resident #11's medical record revealed an admission date of 07/15/24. Diagnoses included paraplegia, chronic osteomyelitis, stage four pressure ulcer of sacral region, stage four pressure ulcer of right buttock, depression, insomnia, and osteoarthritis. Review of Resident #11's Minimum Data Set (MDS) assessment dated [DATE] revealed a Brief Interview for Mental Status (BIMS) score of 15 indicating Resident #11 was cognitively intact. Resident #11 required extensive assistance with bed mobility and was totally dependent on staff for transfers and toilet use. Resident #11 displayed no behaviors during the review period. Review of Resident #11's care plan revised 11/20/24 revealed supports and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-19 · tag F0624 — isolated
    Prepare residents for a safe transfer or discharge from the nursing home.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, staff interview and home health agency interview, the facility failed to ensure adequate preparation and coordination of services prior to Resident #1's discharge to home. This affected one resident (#1) of three residents reviewed for discharge. The facility census was 81. Findings include: Resident #1 admitted to the facility on [DATE] with diagnoses including cellulitis left lower limb, type II diabetes mellitus with diabetic neuropathy, embolism and thrombosis to arteries of lower extremities, non-pressure chronic ulcer of left heel and midfoot, non-pressure chronic ulcer left ankle, arteriosclerosis left leg with ulceration of left foot, unstageable pressure ulcer sacral region, major depressive disorder, right below knee amputation, phantom limb syndrome with pain, hemiplegia and hemiparesis following cerebrovascular disease, cerebral infarction, chronic obstructive pulmonary disease, hypertension, and heart failure. Review of the Minimum Data Set (MDS) assessment, dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-16 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident and staff interviews, review of the medical record, and review of facility policy, the facility failed to ensure pressure ulcer treatments were provided as ordered for Residents #60 and #64 and further failed to ensure preventive interventions were in place to prevent the development of a pressure ulcer for Resident #8 identified at risk for developing a pressure ulcer. This affected three (#8, #60 and #64) of three residents reviewed for pressure. The facility identified three residents (#8, #60 and #64) currently in the facility with pressure ulcers. The facility census was 75. Findings include: 1. Review of the medical record for Resident #60 revealed an admission date of 08/09/24, diagnoses included dementia, hallucinations, right sided heart failure, unstageable pressure ulcers to the right and left heels. Review of the comprehensive Minimum Data Set (MDS) assessment completed on 08/15/24 revealed Resident #60 had severe cognitive impairment, was dependent for all activities…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-23 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of the medical record, review of controlled substance administration records, review of medication administration records, staff interview, and policy review, the facility failed to ensure medications were administered per physician orders and failed to ensure an accurate system of dispensing and administering controlled substances. This affected three (#77, #26, #18) of three residents reviewed for medication administration. The facility census was 76. Finding include: 1. Review of the medical record for Resident #77 revealed an admission date on 06/21/23, a readmission date of 10/06/23, and a discharge date of 04/20/24. Diagnoses included acute on chronic respiratory failure with hypoxia, atrial fibrillation, congestive heart failure, chronic obstructive pulmonary disease, dysphagia, obstructive sleep apnea, hypertension, and chronic pain syndrome. Review of the physician's orders dated 04/13/24 revealed the resident had orders for lorazepam tablet 0.5 milligrams (mg) by mouth every four hours as needed. Review of a physician order dated 04/14/24, revealed orders…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-18 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observations, resident and staff interviews, and review of the facility policy, the facility failed evaluate, provide care and treatment, and conduct ongoing assessments to treat a resident's skin alteration. This affected one (Resident #4) of two residents reviewed for skin care and treatment. The facility census was 69. Findings include: Review of the medical record for Resident #4 revealed an admission date of 01/22/23. Diagnoses included congestive heart failure, chronic kidney disease, type II diabetes mellitus, and dementia. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #4 was cognitively intact, was independent with activities of daily living, was incontinent of urine, and had no skin breakdown with no skin alterations. However, Resident #4 was at risk for skin breakdown and received the application of nonsurgical dressing. Review of the care plan dated 03/31/24 revealed Resident #4 was at risk for skin alterations due to disease process,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-28 · tag F0624 — isolated
    Prepare residents for a safe transfer or discharge from the nursing home.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review, physician office visit notes, staff interview, and review of the facility policy, the facility failed to ensure a sufficient supply of medical supplies and equipment were provided at the time of resident discharge from the facility. This affected one (Resident #01) of three residents reviewed for discharge. The facility census was 76 residents. Findings include: Review of the medical record for Resident #01 revealed an admission date of 12/04/23 with diagnoses including osteomyelitis left ankle and foot, amputation left great toe, protein calorie malnutrition, necrotizing fasciitis, polyneuropathy, sepsis, type two diabetes mellitus, hypertension, and pulmonary embolism. Review of physician orders for Resident #01 revealed an order dated 12/04/23 for insulin glargine inject 18 units subcutaneous every morning and at bedtime for diabetes mellitus type two. Review of the physician orders for Resident #01 revealed an order dated 12/06/23 for insulin aspart inject per sliding scale: if 0 - 150 = 0 units, 151 - 200 = 2 units, 201 - 250 = 4 units, 251 - 300…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-28 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, staff interview, and review of the facility shower schedule, the facility failed to provide residents with assistance to complete scheduled showers. This affected two (Residents #01 and #05) of three residents reviewed for the provision of activities of daily living (ADLs). The facility census was 76 residents. Findings include: 1. Review of the medical record for Resident #01 revealed an admission date of 12/04/23 with diagnoses including osteomyelitis left ankle and foot, amputation left great toe, protein calorie malnutrition, necrotizing fasciitis, polyneuropathy, sepsis, type two diabetes mellitus, hypertension, and pulmonary embolism and a discharge date of 01/15/24. Review of the care plan for Resident #01 dated 12/06/23 revealed the resident was at risk for decline in activities of daily living (ADLs.) Interventions included the following: staff to assist resident with ADLS, encourage resident to participate in ADLs, maintain non-weight bearing status to the resident's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-12-11 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview, and review of the facility policy, the facility failed to ensure staff practiced proper infection control practices when entering and exiting rooms under transmission based precautions. This had the potential to affect all 75 residents residing in the facility. The facility census was 75. Findings include: Observation on 12/11/23 at 8:58 A.M. revealed State Tested Nurse Aide (STNA) #101 donned an isolation gown to enter Resident #71's room, who was positive for COVID-19. STNA #101 was wearing an N95 respirator and goggles. Signage on the door to the room indicated Resident #71 was under transmission-based precautions (TBP) and staff were required to wear personal protective equipment (PPE) including an N95 respirator, a face shield, a isolation gown, and gloves upon entering the room. Additional signage indicated the N95 respirator and eye protection should be discarded upon exit from the room. STNA #101 did not put on gloves. STNA #101 carried in a meal tray for Resident #71, then before exiting the room, removed and disposed of the isolation…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-11 · tag F0883 — failed to offer flu and pneumonia vaccines — isolated
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review, staff interview, review of facility policy, and review of the Centers for Disease Control and Prevention (CDC) guidelines, the facility failed to ensure pneumococcal vaccines were offered to residents per CDC guidelines. This affected two (#15 and #40) of five residents reviewed for vaccinations. The facility census was 75. Findings include: 1. Review of the medical record for Resident #15 revealed an admission date of 11/01/23 with a diagnosis of end stage renal disease. Review of the comprehensive Minimum Data Set (MDS) assessment, dated 11/08/23, revealed Resident #15 had intact cognition. Review of the faxed information provided by the hemodialysis clinic, faxed on 12/11/23 at 3:58 P.M., revealed Resident #15 received the Prevnar 13 pneumococcal vaccination on 09/30/20. Review of CDC recommendations for pneumococcal vaccine timing for adults, dated 02/16/22, revealed based on the Resident #15's age and risk factors, Resident #15 should have been offered one dose of the pneumococcal 20-valent conjugate vaccine immunization at least one year after…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-11 · tag F0887 — isolated
    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review, resident interview, staff interview, review of the facility policy, and review of the Centers for Disease Control and Prevention (CDC) guidelines, the facility failed to ensure residents were offered COVID-19 booster vaccinations. This affected one (#40) of five residents reviewed for COVID-19 vaccinations. The facility census was 75. Findings include: Review of the medical record for Resident #40 revealed an admission date of 11/01/22 with diagnoses of chronic kidney disease and sickle cell disease. Review of the 5-day Minimum Data Set (MDS) assessment completed 11/14/23, revealed Resident #40 had intact cognition. Review of the COVID-19 immunizations for Resident #40 revealed he most recently received a COVID-19 booster vaccination on 02/10/22. Interview on 12/11/23 at 4:10 P.M. with Resident #40 revealed he could not recall if he was offered the COVID-19 bivalent booster vaccine; however, he would have accepted it if the facility offered it. Review of the Centers for Disease Control (CDC) guidelines for COVID-19 booster, found at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-16 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and staff and resident interview, the facility failed to maintain resident dignity by utilizing disposable eating utensils and cups for meal service. This affected two (#25 and #26) of 12 residents observed eating on the 100 Hall. The census was 72. Findings included: Observation of meal service on 11/14/23 at 8:24 A.M. revealed staff were delivering meal trays to resident rooms on the 100 Hall. Observation of Resident #25 and Resident #26's meal tray revealed the residents received white plastic eating utensils and their beverages were in a Styrofoam cup. Interview with Dietary Manager #1 on 11/14/23 at 8:29 A.M. stated the disposable cups and eating utensils were provided to residents at times because residents were throwing away or hoarding the silverware. Dietary Manager #1 stated periodic sweeps of resident rooms were completed, and most of the silverware would be found and then used again. Dietary Manager #1 verified Resident #25 and Resident #26 received plastic eating utensils and disposable cups for the breakfast meal on 11/14/23. Interview with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-16 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, medical record review, and facility policy review, the facility failed to ensure medication was administered per physician orders. This affected one (#17) of three residents reviewed for medications. The census was 72. Findings included: Review of Resident #17's medical record revealed an admission date of 10/24/23. Diagnoses included diabetes mellitus type two, chronic kidney disease, and malnutrition. Review of Resident #17's admission Minimum Data Set (MDS) assessment dated [DATE] revealed the resident had an intact cognitive function. Review of Resident #17's admission orders dated 10/24/23 revealed and order for Levemir insulin 10 units to be administered subcutaneously (SQ) in the morning for diabetes. Review of Resident #17's October 2023 medication administration record (MAR) revealed Levemir 25 units SQ was to be administered daily. Further review revealed Resident #17 was administered Levemir 25 units SQ on 10/25/23. The order entered for Levemir 25 units was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-10 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation, staff interviews, resident interviews, and review of facility policy the facility failed to provide preventative skin care treatments as ordered. This affected three residents (#28, #71 and #75) of the four residents reviewed for skin care and treatment. The facility census was 75. Findings include: 1 Review of the medical record for Resident #28 revealed an admission date of 11/01/22. Diagnoses included encephalopathy, chronic viral hepatitis C, anemia, acute respiratory failure, morbid obesity, sickle cell disease, major depressive disorder, hypertensive heart and chronic kidney disease, and heart failure. Review of the quarterly Minimum Data Set (MDS) assessment 3.0 dated 08/04/23 revealed Resident #28 was cognitively intact. The assessment revealed the resident had no skin breakdown; however, the resident was identified as being at risk for skin breakdown with interventions of barrier creams, ointments and pressure reducing devices for bed and wheelchair. Review of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2022-09-22 · tag F0727 — failed to provide required RN coverage — widespread
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on review of the nursing staff information and staff schedules and staff interview, the facility failed to ensure the services of a registered nurse for at least eight consecutive hours a day, seven days a week as required. This had the potential to affect all 66 residents currently residing in the facility. Findings include: Review of the nursing staff information and staff schedule for 09/17/22 revealed no registered nurse (RN) was present working in the facility. Further review of the schedule for 09/18/22 revealed there was only a RN for four hours. During an interview on 09/22/22 at 9:35 A.M., with the Scheduler #505 verified the facility had no RN on duty in the facility on 09/17/22 and only had an RN for four hours on 09/18/22.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-09-22 · tag F0623 — pattern
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and staff interviews, the facility failed to notify the resident and the resident's representative in writing the reason for transfer. This affect five residents (#03, #14, #37, #44 and #48) out of five residents reviewed for hospitalization. In addition, the facility failed to send notification of transfer to the State Ombudsman for three residents (#37, #44, and #48) out of five residents reviewed for hospitalization. The facility census was 66. Findings include: 1. Review of Resident #03's medical record identified an admission date of 06/13/22 and a readmission date of 09/19/22. Diagnoses included osteomyelitis, stage IV pressure ulcer to the right heel, iron deficiency anemia, chronic obstructive pulmonary disease, hypertension, peripheral vascular disease, dementia. Review of the medical record revealed Resident #03 was discharged to the hospital on [DATE]. Review of both the electronic and hard charts revealed no evidence Resident #03 or the representative for Resident #03…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-09-22 · tag F0625 — isolated
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, staff interview, and policy review, the facility failed to ensure residents received bed hold notifications upon hospitalization. This affected two residents (#14 and #44) out of five residents reviewed for hospitalization. The facility census was 66. Findings include: 1. Review of Resident #44's medical record was admitted to the facility on [DATE], diagnoses included fracture right ischium, gastrointestinal hemorrhage, chronic kidney disease, anemia, type II diabetes mellitus, atrial fibrillation, and malnutrition. Further review of the medical record revealed Resident #44 was discharged to a local hospital on [DATE]. Review of both the electronic and hard charts revealed no evidence Resident #44 was given a bed hold notice by the facility as required. 2. Review of Resident #14's medical records revealed an original admission date of 11/23/18 and a re-admission date of 09/30/22. Diagnoses included diabetes mellitus type II, unspecified protein-calorie malnutrition, essential…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-09-22 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, observation, and interview, the facility failed to implement a person-centered care plan for a resident who was unable to speak English. This affected one resident (#47) out of one resident reviewed for communication. The facility identified two residents who do not speak the predominant language of the facility. The facility census was 66. Findings include: Review of Resident #47's medical record revealed an admission date of 12/10/19. Diagnoses included Parkinson's disease, COVID-19, protein-calorie malnutrition, type II diabetes, hyperlipidemia, anxiety, major depressive disorder, and hypertension. Review of the quarterly Minimum Data Set (MDS) dated [DATE] revealed Resident #47 was cognitively impaired, and does not need or want an interpreter to communicate with a doctor or health care staff. The assessment revealed the resident had unclear speech, was usually understood, and usually understood instructions. Review of Resident #47's care plan revised 09/20/22 revealed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-09-22 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, staff interview, and policy review, the facility failed to ensure the resident care plans were revised to reflect current resident medical/behavioral conditions. This affected one resident (#48) out of three residents reviewed for activities of daily living. The facility census was 66. Findings Include: Review of the medical record revealed Resident #48 was admitted to the facility on [DATE], and re-admitted to the facility on [DATE]. Diagnoses included COVID on 08/23/22, and pneumonia on 08/26/22, muscle weakness, type II diabetes mellitus, unspecified protein-calorie malnutrition, cerebrovascular disease, dementia, hypertension and obesity. Review of the Minimum Data Set assessment dated [DATE] revealed Resident #48 was cognitively impaired, was totally dependent for bed mobility, dressing, and toilet use and required extensive assistance with personal hygiene with one person assistance for bathing. Review of the revised care plan dated 08/25/22 revealed interventions for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-09-22 · tag F0676 — failed to keep up residents' daily-living abilities — isolated
    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, observation, and interview, the facility failed to ensure residents who spoke only a foreign language had an effective form of daily communications to express their wants and needs. This affected one resident (#47) out of one resident reviewed for communication. The facility identified two residents who do not speak the predominant language of the facility. In addition, the facility failed to ensure residents Activities of Daily Living (ADLs) planned care was implemented to prevent decline. This affected one resident (#48) out of four resident reviewed for ADLs. The facility census was 66. Findings include: 1. Review of Resident #47's medical record revealed an admission date of 12/10/19. Diagnoses included Parkinson's disease, COVID-19, protein-calorie malnutrition, type II diabetes, hyperlipidemia, anxiety, major depressive disorder, and hypertension. Review of the quarterly Minimum Data Set (MDS) dated [DATE] revealed Resident #47 was cognitively impaired, and does not need or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-09-22 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, observation, resident and staff interview, and policy review, the facility failed to ensure dependent residents were transferred out of bed as desired. This affected two residents (#26, and #23) of four reviewed for activities of daily living. The facility census was 66. Findings Include: 1. Review of Resident #26's medical record revealed an admission date of 05/21/21. Diagnoses included multiple sclerosis, hemiplegia and hemiparesis, paraplegia, and bipolar disorder. Review of Resident #26's Minimum Data Set (MDS) dated [DATE] revealed Resident #26 was cognitively intact. Resident #26 was totally dependent on staff for bed mobility, transfer, and toilet use. The resident required extensive assistance with personal hygiene and dressing. Resident #26 displayed no behaviors during the review period. Review of Resident #26's care plan revised 09/13/22 revealed supports and interventions for self-care deficit, and mobility limitations. Interventions included staff to assist up to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-09-22 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, staff interview, and policy review, the facility failed to ensure timely wound assessments were completed. This affected one resident (#03) out of four residents reviewed of pressure ulcers. The facility census was 66. Findings include: Review of Resident #03's medical record identified an admission date of 06/13/22 and a readmission date of 09/19/22. Diagnoses included osteomyelitis, stage IV pressure ulcer to the right heel, iron deficiency anemia, chronic obstructive pulmonary disease, hypertension, peripheral vascular disease, dementia. Review of the Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #03 was cognitively intact, had clear speech, usually understands and was usually understood, required supervision with bed mobility, transfers and toilet use and extensive assistance with dressing, and personal hygiene with one person physical assist for bathing. Resident #03 had two unhealed pressure ulcers, a stage III pressure ulcer to the left heel and a stage…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-09-22 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, medical record review, and policy review, the facility failed to ensure fall interventions were in place as care planned and ordered. This affected one resident (#34) out of three residents reviewed for falls. The facility census was 66. Finding included: Review of Resident #34's medical record revealed an admission date of 07/15/21. Diagnoses included congestive heart failure, protein-calorie malnutrition, diabetes mellitus type II, major depression, and muscle weakness. Review of the most recent Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #34 was assessed with severely impaired cognition and required extensive one person physical assistance for bed mobility and transfers. Review of the fall risk assessment completed on 10/14/21, 01/14/22, 04/12/22, 06/18/22, and 08/09/22 revealed Resident #34 was assessed at risk for falls. Review of a nursing progress note dated 06/18/22 revealed Resident #34 was found on the floor beside her bed not on the side with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-09-22 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, medical record review, resident and staff interview, and policy review, the facility failed to implement nutritional interventions as recommended by the dietician. This affected one resident (#14) out of four residents reviewed for nutrition. The facility census was 66. Findings include: Review of Resident #14's medical records revealed an original admission date of 11/23/18 and a re-admission date of 09/30/22. Diagnoses included diabetes mellitus type II, unspecified protein-calorie malnutrition, essential hypertension, major depression, and vitamin D deficiency. Review of the Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #14 was assessed with moderately impaired cognition and required supervision and set up assistance only for eating. Review of a dietary progress note dated 09/07/22 revealed Resident #14 returned to the facility following a transfer to the hospital on [DATE]. Resident #14's meal intakes were between 50 percent (%) and 100% and Resident #14 was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-09-22 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, staff interview, review of a hospital document, and review of a pharmacy document, the facility failed to administer medications as ordered. This affected one resident (#14) out of five residents reviewed for unnecessary medications. The facility census was 66. Findings include: Review of Resident #14's medical records revealed an original admission date of 11/23/18 and a re-admission date of 09/30/22. Diagnoses included diabetes mellitus type II, unspecified protein-calorie malnutrition, essential hypertension, major depression, and vitamin D deficiency. Review of the Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #14 was assessed with moderately impaired cognition. Review of a hospital document dated 08/27/22 revealed Resident #14 was ordered the antibiotic Keflex 500 milligrams (mg) by mouth every 12 hours for five days. Review of a pharmacy document titled New Prescription Summary, dated 08/27/22 revealed Resident #14 was prescribed Keflex 500 mg by mouth…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-09-22 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the monthly pharmacy reviews, medical record review, staff interview, and policy review, the facility failed to complete monthly reviews of resident's medication regimen and failed to report irregularities to the facility. This affected one resident (#14) out of five residents reviewed for unnecessary medications. The facility census was 66. Findings include: Review of Resident #14's medical records revealed an original admission date of 11/23/18 and a re-admission date of 09/30/22. Diagnoses included diabetes mellitus type II, unspecified protein-calorie malnutrition, essential hypertension, major depression, and vitamin D deficiency. Review of the Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #14 was assessed with moderately impaired cognition. Review of the monthly pharmacy reviews dated between September 2021 and August 2022 revealed no documentation Resident #14's medication regimen was reviewed by the pharmacy in February 2022. Additionally, Resident #14's medication…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-09-22 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of monthly pharmacy reviews, medical record review, staff interview, and policy review, the facility failed to recommend gradual dose reductions of a psychotropic medication. This affected one resident (#14) out of five residents reviewed for unnecessary medications. The facility identified 29 residents in the facility who received antidepressant medications. The facility census was 66. Findings include: Review of Resident #14's medical records revealed an original admission date of 11/23/18 and a re-admission date of 09/30/22. Diagnoses included diabetes mellitus type II, unspecified protein-calorie malnutrition, essential hypertension, major depression, and vitamin D deficiency. Review of the Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #14 was assessed with moderately impaired cognition. Review of a physician order dated 07/19/21 revealed Resident #14 was ordered the antidepressant medication mirtazapine (Remeron) 7.5 milligrams (mg) one tablet by mouth at bedtime related…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-09-22 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, staff interview, and policy review, the facility failed to ensure residents who tested positive for COVID-19 were quarantined separately from their roommates who were not COVID-19 positive. This affected one resident (#49) out of seven residents reviewed for infection control. The facility census was 66. Findings Include: 1. Review of Resident #47's medical record revealed an admission date of 12/10/19. Diagnoses included Parkinson's disease and COVID-19 added 08/23/22. Review of Resident #47's census information revealed Resident #47 resided the same room since 03/04/22. No room changes were found. Review of Resident #47's COVID-19 testing and notifications revealed on 08/21/22 Resident #47 tested positive for COVID-19. On 08/28/22 Resident #47 was retested and was still positive. On 08/31/22, 09/06/22, 09/13/22, and 09/19/22 Resident #47 tested negative for COVID-19. Review of Resident #47's progress notes revealed on 08/23/22 a dietary noted indicated Resident #47 should be…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2019-09-12 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation, staff interview and review of a facility policy, the facility failed to store foods in a safe and sanitary manner. This had potential to affect 77 out of 78 residents in the facility. This did not affect Resident #41 who did not eat food from the kitchen. The facility census was 78. Findings include: Observation on 09/09/19 at 9:03 A.M. of facility's walk-in refrigerator revealed a cardboard box labeled two ten pound packages of ground beef which was stored on a shelf above a cardboard box with oranges. Interview on on 09/09/19 at 9:04 A.M. with Dietary Manager #291 verified in the walk-in refrigerator raw meat was stored on a shelf above oranges. Review of the facility policy titled Storage of Perishable Foods, dated November 2005, revealed meats shall be stored on the bottom shelf.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2019-09-12 · tag F0623 — pattern
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, review of facility policy and staff interview, the facility failed to provide a notice of transfer to residents and responsible parties upon transfer/discharge from the facility. This affected four residents (#3, #7, #8 and #75) of four residents reviewed for hospitalization. The facility identified 23 residents that had been transferred from the facility in the last 90 days. The facility census was 78. Findings include: 1. Review of the medical record revealed Resident #3 was admitted to the facility on [DATE]. Diagnoses included heart failure, acute respiratory failure with hypoxia, muscle weakness, difficulty walking, signs and symptoms involving cognitive functions and awareness, chronic atrial fibrillation, anemia, nontoxic single thyroid nodule, type two diabetes mellitus with diabetic chronic kidney disease, major depressive disorder, sleep apnea, disorder of the brain unspecified, essential hypertension, chronic obstructive pulmonary disease, chronic kidney disease, end…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-09-12 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, staff interviews and policy review, the facility failed to ensure the resident's advance directives were accurate in the medical record. This affected three (Resident #8, #14 and #41) of 24 residents reviewed for advance directives. The facility census was 78. Findings include: 1. Review of Resident #8's medical record revealed an admission date of [DATE]. Diagnoses included stage five chronic kidney disease, muscle weakness, altered mental status, anxiety, diabetes mellitus type II, and cerebral palsy. Review of the paper medical record revealed a document that indicated Resident #8 wished to have a Do Not Resuscitate Comfort Care (DNRCC) code status, indicating the DNR Comfort Care protocol would be activated immediately. This documented was signed on [DATE]. Review of monthly physician orders for [DATE] revealed an ordered dated [DATE] under the advanced directives section indicating Resident #8 was a full code status (the use of all life-saving measures if a person's heart or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-09-12 · tag F0625 — isolated
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, review of facility policy and staff interview, the facility failed to offer and document resident and responsible party choices of bed hold options upon transfer to the hospital. This affected three residents (#3, #7 and #8) of four residents reviewed for hospitalization. The facility identified 23 residents that had been transferred from the facility in the last 90 days. The facility census was 78. Findings include: 1. Review of the medical record revealed Resident #3 was with an initial admission date of 08/24/18. Diagnoses included heart failure, acute respiratory failure with hypoxia, muscle weakness, difficulty walking, signs and symptoms involving cognitive functions and awareness, chronic atrial fibrillation, anemia, nontoxic single thyroid nodule, type two diabetes mellitus with diabetic chronic kidney disease, major depressive disorder, sleep apnea, disorder of the brain unspecified, essential hypertension, chronic obstructive pulmonary disease, chronic kidney disease,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-09-12 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, staff interview, and review of a facility policy, the facility failed to timely and accurately revise comprehensive care plans. This affected two (#31 and #36) of 23 residents reviewed for care plans. The facility census was 78. Findings include: 1. Review of Resident #36's medical record revealed an admission date of 11/20/18. Diagnoses included chronic obstructive pulmonary disease, muscle weakness, osteoarthritis, major depression, anxiety, insomnia, chronic pain, and chronic kidney disease. Review of Resident #36's most recent comprehensive Minimum Data Set (MDS) revealed an admission MDS was completed on 11/25/18. Review of Resident #36's Care Area Assessment (CAA) Summary Worksheet revealed Resident #36 triggered for activities of daily living (ADL)/rehabilitation potential indicating Resident #36 required assistance with ADLs related to decreased mobility and weakness. Resident #36 triggered for urinary incontinence and indwelling catheter indicating Resident #36 was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-09-12 · tag F0661 — isolated
    Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, policy review and staff interview, the facility failed to complete a discharge summary for a resident that was a planned discharge from the facility. This affected one (resident #77) of two residents reviewed for discharge. The facility census was 78. Finding include: Review of medical record reveal Resident #77 was admitted on [DATE] and discharged on 06/19/19. Diagnosis included essential hypertension and edema. Review of the most recent Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #77 was cognitively intact. Record review for Resident #77 revealed there was no discharge summary or post-discharge plan of care with discharge instructions. Interview on 09/12/19 at 10:55 A.M. with Regional Nurse #100 verified the facility did not develop a discharge summary or post-discharge plan of care with discharge instructions. Regional Nurse #100 reported Resident #77 was admitted to the facility's assisted living unit and communication was verbal. Review of the facility's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-09-12 · tag F0676 — failed to keep up residents' daily-living abilities — isolated
    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, review of facility policy, staff interview, resident interview and observation, the facility failed to follow up on range of motion recommendation from therapy services. This affected one (Resident #14) of two residents reviewed for restorative services. The facility identified 11 residents who currently received restorative services. The facility census was 78. Findings include: Review of the medical record for Resident #14 revealed the resident was admitted to the facility on [DATE] and had a readmission date of 06/05/18. Diagnoses include intermittent atrial fibrillation, hypertension, difficulty waking, muscle weakness, obesity, depression, heart failure, asthma, gastro-esophageal reflux disease, osteoarthritis, trigger thumb and carpal tunnel syndrome repair. Review of the quarterly Minimum Data Set (MDS) assessment, dated 07/03/19, revealed the resident had no cognitive deficits and was totally dependent on staff for all activities of daily living except for eating. Review…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-09-12 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, review of facility policy, staff and resident interview and observation, the facility failed to implement a physician ordered and therapy recommended splinting program/functional program for a resident upon discharge from skilled therapy services. This affected one (#31) of three residents revealed for range of motion services. The facility identified four residents with splints. The facility census was 78. Findings include: Review of the medical record for Resident #31 revealed the resident was admitted to the facility on [DATE]. Diagnoses included intestinal adhesions, lack of coordination, dysphagia, abnormal posture, hypertension, rheumatoid arthritis, dementia, cerebral palsy, hallucinations, gastro-esophageal reflux disease, muscle spasm, urine retention, Parkinson's disease, intervertebral disc degeneration thoracic region, muscle weakness and unsteadiness on feet. Review of the quarterly Minimum Data Set (MDS) assessment, dated 07/12/19, revealed Resident #31 had no…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-09-12 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, policy review and staff interview, the facility failed to apply supplemental oxygen as ordered. This affected one (Resident #33) of 26 residents identified by the facility with a physician order for supplemental oxygen. The facility census was 78. Findings include: Review of the medical record for Resident #33 revealed the resident was admitted to the facility on [DATE]. Diagnoses included chronic obstruction pulmonary disease, essential hypertension, unspecific dementia without behavioral disturbance, congestive heart failure and pneumonia. Review of the Minimum Data Set (MDS) assessment, dated 07/03/19, revealed Resident #33 was cognitively impaired. Review of physician's orders for Resident #33 revealed supplemental oxygen was to be applied continuously. Observation on 09/11/19 at 2:06 P.M. and 09/11/19 at 3:41 P.M. revealed Resident #33 was sitting in a wheelchair in the resident's room without supplemental oxygen applied. The oxygen tubing and nasal cannula were observed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-09-12 · tag F0808 — failed to follow doctor-ordered diets — isolated
    Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview, medical record review, and review of a facility policy, the facility failed to follow a physician's order for a mechanical soft diet. This affected one (#28) of three residents reviewed for nutrition. The facility identified 12 residents with mechanically altered diets. The facility census was 78. Findings include: Review of Resident #28's medical record revealed an admission date of 09/07/16. Diagnoses included essential hypertension, oral phase dysphagia and muscle weakness. Review of a physician order, dated 02/25/19, revealed Resident #28 was ordered a regular diet with mechanical soft consistency. Review of the Minimum Data Set (MDS) assessment, dated 07/10/19, revealed Resident #28 was severely cognitively impaired, was on a mechanically altered diet, and was independent for eating with set up only help needed. Review of the nutritional assessment, completed on 07/12/19, revealed Resident #28 was on a mechanical soft diet. Observation on 09/12/19 at approximately 7:40 A.M. revealed Resident #28 was sitting by the South Hall nurses'…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to LIONSTONE CARE — 24 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 2 of 52.5-0.5 vs chain
Health inspection 2 of 52.4-0.4 vs chain
Staffing 1 of 51.7-0.7 vs chain
Quality measures 5 of 54.4+0.6 vs chain
The other 23 homes this chain runs (chain average 2.5★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
LIONSTONE HZ OPCO HOLDINGS LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 01/01/2023
KAZARNOVSKY, SOLOMONIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF50%since 01/01/2023
STEIN, ABBAIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF50%since 01/01/2023
CUSNER, ADAMIndividualCORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/27/2025
DEGYANSKY, JEFFREYIndividualCORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2020
GOLDISH, ELIEZERIndividualCORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 10/09/2023

CMS files one row per role, so the 18 rows in the source record cover these 6 parties — each is shown once here with every role it holds. Nothing is omitted.

1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$7.2M
Net patient revenuemost recent cost report
-6.9%
Operating marginrevenue minus expenses
$364K
Related-party expense5% of expenses
Who pays — share of resident-days
Medicaid 26%Medicare 6%Other / private 68%

This home reported $364K paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$273per resident / day
operating cost
$8,313per month
≈ monthly operating cost
$256per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in OH

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Ohio Medicaid page.

Typical monthly cost in Ohio
$9,186/mo
Nursing home (semi-private)
$10,389/mo
Nursing home (private)
$6,103/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 365737. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-02-10, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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