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Clovernook Health Care And Rehabilitation Center

7025 Clovernook Avenue, Cincinnati, OH 45231 · For profit - Corporation · 126 certified beds · (513) 605-4000 Medicare & Medicaid certified

Call the home — (513) 605-4000 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse-prevention, restraint, or reporting citations — no harm found (F0609, F0610) — most recent Apr 2026Resident-funds citations (F0567, F0569)Behavioral-health or dementia-care citation — no harm found (F0758)1 actual-harm citation CMS recorded as corrected before the inspection ended (past non-compliance)
Insights

The public record raises real questions here. Weigh the concerns below carefully.

In its favor
  • no federal fines or payment denials on record
Worth asking about
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has citations for mishandling residents’ money or property (F0567, F0569)
  • inspectors recorded 1 serious finding as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
  • a high number of inspection citations overall (50) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its independent health-inspection rating is low (1/5)
  • its payroll-based staffing rating is low (2/5)
  • nursing-staff turnover (70%) runs well above the national median (45%)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 2 of 5
Quality measuresSelf-reported by the facility 5 of 5

Worth a closer look. This home's quality-measure rating runs 4 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Urgent care / clinic
1577 Goodman Ave · (513) 521-3600 · Call to confirm hours
Pharmacy
6918 Hamilton Ave · (513) 931-1717 · Call to confirm hours
Grocery
Kroger0.6 mi
7132 Hamilton Ave · (513) 728-2700 · Call to confirm hours
Park
6932 Kleindale Ave · Typically dawn to dusk
Place of worship
1373 W Galbraith Rd · (513) 522-7707

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 5 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 3 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 3 to 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased5.9%5.3%15.4%worse than state — see note marked double-dagger below the table
Long-stay residents who lose too much weight3.9%6.2%5.4%better
Long-stay residents with a catheter left in their bladder0.2%0.2%0.9%worse than state — see note marked double-dagger below the table
Long-stay residents with a urinary tract infection0.3%0.4%2.0%better than state — see note marked double-dagger below the table
Long-stay residents with depressive symptoms3.2%30.1%6.5%better than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury2.3%3.2%3.3%better
Long-stay residents whose ability to walk worsened6.8%6.1%16.1%worse than state — see note marked double-dagger below the table
Long-stay residents on antianxiety or hypnotic medication15.3%25.5%18.9%better
Long-stay residents given the seasonal flu vaccine91.5%94.5%95.3%typical
Long-stay residents with pressure ulcers5.7%3.4%4.7%worse
Long-stay residents with worsening bladder/bowel control25.0%21.4%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table3.0%8.8%17.1%better
Short-stay residents who newly got an antipsychotic medication3.3%1.2%1.4%worse
Short-stay residents given the seasonal flu vaccine15.9%75.6%79.4%worse
Short-stay residents rehospitalized after admission12.7%24.9%22.6%better
Short-stay residents with an outpatient ER visit11.3%12.9%12.0%typical
Long-stay hospitalizations per 1,000 resident days1.801.731.67typical
Long-stay outpatient ER visits per 1,000 resident days0.891.801.80better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

10.2%U.S. median 10.7%
Went back to hospital
46.5%U.S. median 56.6%
Met the expected recovery
0.31U.S. median 0.31
Therapy hours / resident / day
0.08hours / resident / day
Physical therapy
0.15hours / resident / day
Occupational therapy
0.08hours / resident / day
Speech therapy

Met the expected recovery: 46.5% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 43 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.31 therapist hours per resident per day in 2026Q1 — more than 49% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 20% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNFnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.2%CMS range 6.9–15.310.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge46.5%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge39.5%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge30.2%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting90.9%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened3.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization7.6%CMS range 4.0–15.77.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.131.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.50
RN hours/ resident / day
1.06
LPN hours/ resident / day
2.30
Aide hours/ resident / day
3.86
Total nurse hours/ resident / day
0.19
RN hoursweekends
70.3%
Total nursing turnover
69.6%
RN turnover

How full it usually is: this home is certified for 126 beds and averages 107.8 residents a day — about 86% occupied, or roughly 18 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.86 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.50 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.30 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.43 hrs/resident/day on weekends vs 4.04 on weekdays — 15% thinner on weekends. RN hours go from 0.63 to 0.19 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 70% is well above the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

18
deficiencies at the latest standard inspection (2026-04-14)
7
at the previous standard inspection (2024-10-25)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

50 citations, most serious first. The 11 most serious are shown; the remaining 39 are one tap away and print in full.

  • Actual harm · Gcited before2024-05-28 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY THE FOLLOWING DEFICIENCY REPRESENTS AN INCIDENT OF PAST NON-COMPLIANCE THAT WAS SUBSEQUENTLY CORRECTED PRIOR TO THIS SURVEY. Based on record review, observation, staff interviews, interview with the Medical Director (MD), review of hospital records, review of facility investigation, review of witness statements, review of personnel records, review of Hoyer Lift Manufacturer Guidelines, and review of facility policy, the facility failed to ensure a resident was safely transferred by a Hoyer mechanical lift. This resulted in Actual Harm on 12/19/23 when Resident #15 was being transferred from the wheelchair to the bed with the use of a mechanical lift by former State Tested Nursing Assistant (STNA) #30 and STNA #30 hit the resident's right leg on the mechanical lift support bar. Resident #15 complained of right leg pain, was seen by the facility's Nurse Practitioner (NP) who ordered an Xray which resulted in Resident #15 being diagnosed with a right distal femoral fracture. Subsequently, Resident #15 was sent to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Past Non-Compliance
  • Potential for harm · Fcited before2026-04-14 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview, and review of the facility policy, the facility failed to store food in a safe and sanitary manner. This had the potential to affect all 115 facility-identified residents who received food from the kitchen. The facility census was 119 residents.Findings include:1.Observation on 04/06/26 at 8:25 A.M. of the kitchen with Diet Manager (DM) #600 revealed following concerns: - The walk-in refrigerator contained the following items: two pans of uncovered prepared foods with no date or label, four wrapped sandwiches undated, a bag of boiled eggs with no open date, an opened container of cottage cheese with a use by date of 04/01/26, a bag of opened undated cheese, a bag of opened and undated lettuce. -There were no paper towels available at the handwashing sink -The reach in refrigerator contained two containers of unidentifiable foods with no label and no dates. -The dry storage area contained the following items: opened and undated bags of pasta, cake mix, potato chips, cheesecake mix, and frosting mix, multiple cans of food with no received date.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2026-04-14 · tag F0850 — failed to provide social-work services — widespread
    Hire a qualified full-time social worker in a facility with more than 120 beds.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on review of personnel records and staff interview, the facility failed to employ a full-time qualified Licensed Social Worker (LSW). This had the potential to affect all of the residents residing in the facility. The facility census was 119 residents.Findings include:Review of the employee file for Social Service Worker (SSW) #175 revealed a hire date of 02/26/25 as a Certified Nursing Assistant (CNA). On 10/27/25 the facility promoted the CNA to her current position as SSW. Further review of SSW #175's employee file revealed the SSW was not a licensed social worker. Interview on 04/08/2026 at 3:23 P.M, with the Administrator confirmed the facility was licensed for 126 Medicare/Medicaid beds and was required to have a full-time qualified LSW working at the facility. The Administrator confirmed SSW #175 was not an LSW and the facility did not have an LSW employed with them.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2026-04-14 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview, and review of the facility policy, the facility failed to ensure nursing staff followed proper hand hygiene protocols. This had the potential to affect all of the residents residing in the facility. Based on medical record review, observation, staff interview, and review of the facility policy, the facility failed to implement enhanced barrier precautions for one (Resident #23) of 40 residents with orders for EBP. The facility census was 119 residents.Findings include: 1.Observation on 04/06/26 at 8:15 A.M. revealed Unit Manager (UM) #400 had long multicolored artificial fingers nails with raised decorations on each of her fingers which extended beyond the tips of her fingernails. Interview on 04/06/26 at 8:15 A.M. with Unit Manger #400 confirmed she had opaquely painted artificial fingernails that extended beyond the tips of her fingers. Observation on 04/08/26 at 8:30 A.M. revealed Licensed Practical Nurse (LPN) #404 had long opaque yellow artificial fingernails. Interview on 04/08/2026 at 8:30 A.M. with LPN #404 confirmed she had painted…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2026-04-14 · tag F0924 — widespread
    Put firmly secured handrails on each side of hallways.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and staff interview, the facility failed ensure corridors were equipped with handrails on each side. This could potentially affect all 119 residents residing in the facility. The facility census was 119. Findings include: Observation on 04/08/26 at approximately 9:59 A.M. noted that emergency electrical equipment, including transfer switches, manual disconnect switches, and emergency electrical panels, in the egress corridor was not guarded against accidental contact. The facility recently installed a new generator with two transfer switches, manual override switches, and electrical panels in the egress corridor on the first floor that leads to the resident outdoor picnic and smoking areas. This electrical equipment was mounted on the wall with fire-rated lumber behind it. There were no guards on the side facing the egress corridor. Further observation revealed no handrails on the side of the corridor where the equipment was installed. Residents were observed using this corridor, some accompanied and others unaccompanied by staff, to access the smoking area and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-04-14 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation, resident interview, staff interview, and policy review the facility failed to provide a safe and clean environment for two Residents (#67 and #102) out of three Residents reviewed. The facility census was 119. 1) Review of the medical record for Resident #67 revealed an admission date of 12/01/25. Diagnoses included constipation, insomnia, vitamin-d deficiency, and spinal stenosis. Review of the Minimum Data Set (MDS) dated [DATE] for Resident #67 revealed he was cognitively intact. Review of the Interdisciplinary Team (IDT) Post Fall/Incident Investigation/Summary dated 02/18/26 at 3:30 P.M., revealed Registered Nurse (RN) #858 was notified by Certified Nursing Assistants (CNA) (#1001 and #511) that Resident #67 fell in the shower room. RN #858 noted Resident #67 leaned forward and fell out of the shower chair when it was being maneuvered over a short hump in the floor. Resident #67 complained of pain at level 10 (zero to 10 with zero being no pain and 10 being severe pain).…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-04-14 · tag F0657 — failed to keep the care plan current — pattern
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review, resident interview, staff interview, and review of the facility policy, the facility failed to provide regular care conferences for the resident and/or resident representative. This affected four (Residents #18, #29, #55, and #142) of four residents reviewed for care conferences. The facility census was 119 residents. Findings include: 1.Review of the medical record for Resident #18 revealed an admission date of 04/27/23 with diagnoses including cerebral infarction, end stage renal disease (ESRD), and chronic congestive heart failure. Review of the social services progress note dated 03/10/26 revealed Resident #18 and the resident's family had a care conference to discuss missing items. Review of the medical record for Resident #18 revealed there were no other documented care conferences for the resident. Interview on 04/08/26 at 5:20 P.M. with the Administrator confirmed there was no supporting documentation, physical or electronic, to verify the facility had conducted regular care conferences for Resident #18. 2. Review of the medical record for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-04-14 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review, observation, resident interview, staff interview, and review of the facility policy, the facility failed to provide nail care and personal care for dependent residents. This affected five (#42, #57, #76, #92 and #107) of six residents reviewed for activities of daily living (ADL) care. The facility census was 119 residents. Findings include: 1. Review of the medical record for Resident #42 revealed an admission date of 10/31/24 with diagnoses including cirrhosis of liver and diabetes mellitus type two. Review of the Minimum Data Set (MDS) assessment for Resident #42 dated 02/03/26 revealed the resident #42 had intact cognition and required maximal assistance with personal hygiene. Review of the care plan for Resident #42 dated 11/21/24 revealed the resident was at risk for skin integrity impairment with an intervention to avoid scratching and keep hands and body parts from excessive moisture and keep fingernails short. Observation on 04/06/26 at 10:30 A.M. revealed Resident #42's fingernails were long and jagged with an unknown brown substance under…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-04-14 · tag F0803 — failed to meet residents' dietary needs — pattern
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview, review of the facility menu, and review of the facility policy, the facility failed to implement the menu as planned by the Registered Dietitian (RD). This affected 15 facility-identified residents who received a renal diet. The facility census was 119 residents. Findings include:Observation on 04/08/26 at 12:00 P.M. during lunch meal service revealed [NAME] #601 plated pasta salad for residents on a renal diet using a #16 size scoop and made grilled cheese sandwiches for residents on a renal diet using American cheese. Interview on 04/08/26 at 12:00 P.M. with [NAME] #601 and Diet Manger (DM) #600 verified the residents on a renal diet should have received Swiss cheese instead of American cheese. DM #600 verified the menu did not specify a portion size for the pasta salad for the residents on a renal diet. [NAME] #601 confirmed since the menu did not indicate a portion size for the pasta salad for the renal diet she decided to use the portion she thought would work. DM #600 verified the renal pasta portion should have been clarified by the RD.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-14 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, staff interview, and policy review, the facility failed to provide dignified care for Resident #58 who had an indwelling Foley catheter. This affected one (#58) of the four residents (#23, #58, #66 and #102) reviewed for dignity. The facility census was 119. Review of the medical record for Resident #58 revealed an admission date of 03/07/26 with diagnoses of congestive heart failure, acute cystitis with hematuria, chronic kidney disease state III and major depressive disorder. Review of the Minimum Data Set (MDS) admission assessment dated [DATE], revealed Resident #58 had moderate cognitive impairment and was always incontinent for bowel and had a catheter for the bladder. Observation of Resident #58's room on 04/06/26 at 11:00 A.M., revealed the resident's catheter bag was attached to the right-side bed frame facing the corridor and did not have a dignity bag. The urine in the bag was visible to all individuals in the corridor. During an interview on 04/06/26 at 11:03…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-14 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on closed record review, staff interview and policy review, the facility failed to notify a resident's representative of medication changes. This affected one (#138) of the three residents reviewed for notification of change of status. The facility census was 119. Review of the closed medical records for Resident #138 revealed the resident was admitted to facility on 12/13/21. Diagnosis included cerebellar ataxia, dysphasia, vascular dementia, polyneuropathy, chronic pain syndrome, lower left extremity above the knee amputation and schizoaffective disorder. Resident was discharged to another skilled nursing facility on 11/11/25. Review of the closed medical record for Resident #138 dated 04/03/25, revealed an informed consent being done for genetic testing on 04/03/25 with a verbal consent being obtained from Resident #138 despite being severely cognitively impaired. No documentation that the resident's representative had given consent nor had been notified of genetic testing being done. Review of Minimum…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
Show the remaining 39 citations
  • Potential for harm · D2026-04-14 · tag F0582 — isolated
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, review of Notice of Medicare Non-Coverage (NOMNC) documents, staff interview and facility policy, the facility failed to ensure the NOMNC was accurately completed. This affected three (Residents #143, #144 and #146) of five residents reviewed for Beneficiary Notification. The facility census was 119. 1) Review of the medical record revealed Resident #143 was admitted to the facility on [DATE] and discharged on 02/23/26. Diagnoses included asthma with acute exacerbation, diabetes mellitus type II and morbid obesity. Review of the census profile for Resident #143 revealed the resident was admitted to the facility on [DATE], transitioned to Medicare Part A on 02/01/26, and was discharged from the facility on 02/23/26. Review of the Minimum Data Set (MDS) Discharge-Return Not Anticipated assessment dated [DATE] revealed Resident #143 had intact cognition. Review of the Skilled Nursing Beneficiary Protection Notification Review completed by the facility revealed Resident #143 had a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-14 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interviews, record review, review of facility's Self-Reported Incidents (SRI), and policy review, the facility failed to timely report an allegation of a missing item. This affected one (#02) resident of the one resident reviewed for reporting of potential abuse and misappropriation. The facility total census was 119. Record review of Resident #02 revealed the resident was admitted to the facility on [DATE]. Diagnoses for Resident #02 include respiratory failure, hypertension, diabetes, end stage renal disease, obesity, anxiety disorder, dependent on dialysis, cardiac defibrillator, and metabolic encephalopathy. Review of the Minimum Data Set (MDS) comprehensive assessment dated [DATE] revealed Resident #02 had intact cognition and was dependent on staff assistance with Activities of Daily Living skill (ADL) and mobility. Review of the facility's Missing Item Report dated [DATE], revealed the Administrator received an allegation of a missing [NAME] pendent with diamonds from Resident #02. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-14 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interviews, record review, review of facility's Self-Reported Incidents (SRI), and policy review, the facility failed to thoroughly investigate an allegation of misappropriation. This affected one (#02) resident of the one resident reviewed for reporting of potential abuse and misappropriation. The facility total census was 119. Record review of Resident #02 revealed the resident was admitted to the facility on [DATE]. Diagnoses for Resident #02 include respiratory failure, hypertension, diabetes, end stage renal disease, obesity, anxiety disorder, dependent on dialysis, cardiac defibrillator, and metabolic encephalopathy. Review of the Minimum Data Set (MDS) comprehensive assessment dated [DATE] revealed Resident #02 had intact cognition and was dependent on staff assistance with Activities of Daily Living skill (ADL) and mobility. Review of the facility's Missing Item Report dated [DATE], revealed the Administrator received an allegation of a missing [NAME] pendent with diamonds from Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-14 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review, observation, staff interview, and resident interview, the facility failed to develop comprehensive care plans for residents regarding pain management and refusal of medications. This affected two (Residents #79 and #3) of three residents reviewed for care plans. The facility census was 119 residents. Findings include: 1. Review of the medical record for Resident #79 revealed an admission date of 02/14/26 with diagnoses including acute pyelonephritis, calculus in bladder and kidney, chronic kidney disease, and diabetes mellitus type. Review of the MDS assessment for Resident #79 dated 02/19/26 revealed the resident had intact cognition and required staff assistance with ADLs. Review of the physician's orders for Resident #79 revealed orders dated 02/15/26 for Lyrica give one tablet by mouth two times a day for chronic pain syndrome, hold for sedation and Robaxin give one tablet by mouth four times a day for pain. Review of the care plan for Resident #79 dated 02/16/26 revealed it did not include a care plan regarding pain management. Review of the pain…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-14 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, staff interview, and review of the facility policy, the facility failed to ensure timely care and treatment for a resident exhibiting a change in condition. This affected one (Resident #141) of 26 residents sampled. Based on medical record review, staff interview, and review of the facility policy, the facility also failed to arrange follow-up medical tests. This affected one (Resident #138) of 26 residents sampled. The facility census was 119 residents. Findings include:1.Review of the medical record for Resident #141 revealed an admission date of 01/13/25 with diagnoses including hypertensive heart disease, cerebral infarction, hemiplegia and hemiparesis affecting right side, diabetes mellitus and a discharge date of 02/11/26. Review of the care plan for Resident #141 dated 01/29/26 revealed the resident had an activities of daily living (ADL) self-care deficit and was a substantial one person assist with bed mobility, dressing, and grooming. Review of the Medication…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-14 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, observation, staff interview, resident interview, and review of the facility policy, the facility failed to ensure staff assessed residents for smoking safety and implemented safe smoking interventions. This affected one (Resident #126) of four residents reviewed for accidents and hazards. Based on medical record review, observation, staff interview, resident interview, and review of the facility policy the facility also failed to ensure staff maneuvered resident shower chairs in a safe manner to prevent falls. This affected one (Resident #67) of four residents reviewed for accidents and hazards. The facility census was 119 residents. Findings include:1.Review of the medical record for Resident #126 revealed an admission date of 03/20/26 with diagnoses including malignant neoplasm of the lip with status post skin graft. Review of the Minimum Data Set (MDS) assessment for Resident #126 dated 03/26/26 revealed the resident had impaired cognition and required supervision with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-14 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review, observation, staff interview, resident interview, and review of the facility policy, the facility failed to ensure staff followed residents' fluid restrictions. This affected three (Residents #6, #111 and #29) of three residents reviewed for fluid restrictions. The facility census was 119 residents.Findings include:1.Review of the medical record for Resident #6 revealed an admission date of 06/20/23 with diagnoses including pulmonary hypertension, bradycardia, and heart failure. Review of the Minimum Data Set, (MDS) assessment for Resident #6 dated 02/19/26 revealed the resident had impaired cognition and required maximum assistance of staff for activities of daily living (ADLs.) Review of the nutritional assessment for Resident #6 dated 03/31/26 per the Registered Dietitian (RD) revealed the resident was to be on a 1500 milliliter (ml) fluid restriction with dietary to provide 840 ml and nursing to provide 660 ml. Review of Medication Administration Record (MAR) for Resident #6 revealed on 04/04/26 the resident #6 received 1680 ml of fluid in a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-14 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review, staff interview, resident interview, and review of the facility policy, the facility failed to routinely assess and document resident pain and monitor the effectiveness of pain medications. This affected one (Resident #79) of three residents reviewed for pain management. The facility identified 33 residents on a pain management program. The facility census was 119 residents.Findings include:Review of the medical record for Resident #79 revealed an admission date of 02/14/26 with diagnoses including acute pyelonephritis, calculus in bladder and kidney, chronic kidney disease, and diabetes mellitus type two. Review of the physician's orders for Resident #79 revealed orders dated 02/15/26 for Lyrica 50 milligrams (mg) give one tablet by mouth two times a day for chronic pain syndrome and hold for sedation and Robaxin 500 mg give one tablet by mouth four times a day for pain. Review of the Minimum Data Set (MDS) assessment for Resident #79 dated 02/19/26 revealed the resident had intact cognition and required staff assistance with activities of daily…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-22 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review, review of an incident report, staff interviews, and policy review, the facility failed to ensure residents were free from avoidable accidents during transfers with a mechanical (Hoyer) lift. This affected one (#6) out of three residents reviewed for accidents. The facility census was 110.Findings include: Review of the medical record for Resident #6 revealed an admission date of 10/23/23. Diagnoses included unspecified sequelae of cerebral infarction, unspecified protein-calorie malnutrition, anxiety disorder, hemiplegia and hemiparesis following cerebral infarction affecting left non-dominant side, congestive heart failure, peripheral vascular disease, hyperlipidemia, major depressive disorder, pseudobulbar affect, and hemiplegia and hemiparesis following cerebral infarction affecting right dominant side.Review of the annual Minimum Data Set (MDS) assessment, dated 09/08/25, revealed Resident #6 had severely impaired cognition. Resident #6 was assessed to require substantial/maximal assistance for upper body dressing, and was dependent for eating,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-02-04 · tag F0680 — widespread
    Ensure the activities program is directed by a qualified professional.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation, staff interview and review of employee personnel file, the facility failed to ensure the activities program was directed by a qualified professional. This had the potential to affect all 116 residents who resided at the facility. Findings include: Review of the Admissions Director (AD) #132's personnel file revealed AD #132 was hired as the Activity Director on 11/24/15. AD #132's personnel file had no resume with work experience and no Activity Director certificate. Interview with the Human Resource Manager (HRM) #182 on 01/29/25 at 4:40 P.M. verified the facility did not have verification of AD #132's past work experience and AD #132 did not meet the qualifications of an Activity Director. Interview the Administrator on 02/04/25 at 3:00 P.M. verified AD #132 was not a qualified Activity Director.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-02-04 · tag F0850 — failed to provide social-work services — widespread
    Hire a qualified full-time social worker in a facility with more than 120 beds.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on record review, observation, and staff interview, the failed to ensure employment of a full-time, qualified social worker. This had the potential to affect all 116 residents who resided at the facility. Findings include: Review of the employee file for the most recent Social Worker #575, revealed a hire date of 09/18/24 and a termination date of 12/19/24. Interview with the Administrator on 01/29/25 at 11:13 A.M., verified the facility did not have a qualified social worker available for the residents. The Administrator stated she thought her facility was only licensed for 119 beds.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-04 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, review of facility policy, staff interview, hospital social worker interview, dialysis staff interview, review of a a job description for a social worker, and review of facility policy, the facility failed to ensure a resident received hemodialysis as ordered by not assisting and coordinating transportation. This affected one Resident (#117) of the two residents reviewed for dialysis. The facility also failed to ensure active and ongoing communication between the facility and the dialysis center was maintained. This affected one Residents (#05) of the two reviewed for receiving dialysis. The facility census was 116. Findings include: Review of the medical record for Resident #117 revealed the resident was admitted to the facility on [DATE]. Resident #117 discharged with a return anticipated (DRA) to the hospital on [DATE] at 1:00 A.M. Diagnoses included end stage renal disease (ESRD), heart failure, dysphagia, and dementia. Review of the physician orders for Resident #117 dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-10-25 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview and review of facility policy, the facility failed to ensure dented cans were not in circulation for use. Additionally, the facility failed to ensure residents' food items stored in unit refrigerators were labeled and dated and further failed to ensure unit refrigerators were clean and consistently monitored to ensure appropriate food storage temperatures. This had the potential to affect all residents except three (#77, #94 and #100) identified by the facility as receiving no food by mouth. The facility census was 111. Findings include: 1. Observation on 10/21/24 at 10:39 A.M. of the kitchen revealed the canned food rack contained four dented cans, including two six-pound cans of pineapple with dents on the top and bottom of the cans, one six-pound can of mandarin oranges with a dent below the top seal, and a six-pound can of stew vegetables with a dent in the top seal. Concurrent interview with Dietary Manager (DM) #24 verified the findings. DM #24 revealed when she unloaded orders of canned goods, she checked the tops and outside of the cans…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-25 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview and medical record review and review of facility policy, the facility failed to ensure dignity was maintained during mobility assistance for Resident #54. This affected one resident (#54) of four residents reviewed for dignity. The facility census was 111. Findings include: Review of Resident #54's medical record revealed an admission date of 06/19/23. Diagnoses included Huntington's disease. Review of the annual Minimum Data Set (MDS) assessment, dated 04/09/24, revealed Resident #54 had a Brief Interview for Mental Status (BIMS) score of 1, which indicated the resident had severe cognitive impairment. The MDS indicated the resident used a manual wheelchair and required substantial/maximal assistance from staff to wheel 50 to 150 feet. Review of the care plan, revised 08/01/24, revealed Resident #54 was at risk for falls. Interventions included may get up in a reclining geri (geriatric) chair. Observation on 10/22/24 at 10:50 A.M. revealed Certified Nursing Assistant (CNA) #1 walked out of Resident #54's room, pulling a mobile reclining…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-25 · tag F0567 — failed to protect residents' money held by the home — isolated
    Honor the resident's right to manage his or her financial affairs.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on review of resident fund authorizations and staff interview, the facility failed to ensure resident authorization to establish a Resident Funds Trust Account was witnessed by someone who was not an employee of the facility. This affected two residents (#9 and #73) of six residents reviewed for resident funds. The facility census was 111. Findings include: 1. Review of the resident funds management authorization and agreement, undated, revealed Resident #9 and Business Office Manager (BOM) #25 signed the document. Further review revealed the written authorization revealed no witness signature. 2. Review of the resident funds management authorization and agreement, dated 10/25/23, revealed Resident #73 signed the authorization. The document was also signed by BOM #25. Further review revealed the written authorization revealed no witness signature. Interview on 10/23/24 at 2:33 P.M. with BOM #25 confirmed the authorization forms were not witnessed by someone who was not an employee of the facility.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-25 · tag F0569 — isolated
    Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on review of resident fund documents and staff interview, the facility failed to notify residents when available funds were within the $200.00 Medicaid resource limit. This affected one resident (#7) of six residents reviewed for personal funds. The facility census was 111. Findings include: Review of Resident #7's quarterly resident account statements revealed on 04/01/24 the resident's balance was $1,974.44. Further review revealed no evidence Resident #7 was notified he was within $200.00 of the $2,000.00 Medicaid resource limit. Concurrent interview with Business Office Manager (BOM) #25 verified the finding and stated she thought the resource limit was $2500.00, not $2000.00.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-25 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, medical record review, staff interview, pharmacist interview and review of facility policy, the facility failed to ensure resident's were free from significant medication errors during insulin administration. This affected one resident (#1) of six residents reviewed for medication administration. The facility census was 111. Findings included: Review of Resident #1's medical record revealed an admission date of 08/19/21 and a readmission date of 10/15/21. Diagnoses included type two diabetes mellitus. Review of Resident #1's current physician orders revealed an order for Novolog (rapid-acting) insulin to be administered subcutaneously according to a sliding scale three times a day. Additionally, Resident #1 had an order for Lantus (long-acting) insulin, six units to be administered subcutaneously at bedtime. Review of the Medication Administration Record (MAR) for October 2024 revealed Resident #1's sliding scale Novolog was scheduled to be given each day at 8:30 A.M., 12:30 P.M. and 4:30 P.M., and the resident's Lantus was scheduled to be administered each day…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-25 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review, observation, staff interview, review of the Individual Control Drug Record (ICDR)and review of facility policy, the facility failed to ensure a narcotic medication was accurately labeled to reflect current physician orders. This affected one resident (#367) of six residents reviewed for medication administration. The facility census was 111. Findings include: Review of Resident #367's medical record revealed an admission date of 10/04/24. Diagnoses included chronic pain syndrome. Review of Resident #367's current physician orders revealed an order for oxycodone five milligrams (mg), two tablets every eight hours as needed for pain. Review of Resident #367's Medication Administration Record (MAR), for the timeframe from 10/01/24 through 10/25/24, revealed an order started on 10/05/24 and discontinued on 10/10/24 for oxycodone five mg, one tablet every four hours as needed for pain. The MAR also revealed an order started on 10/10/24 for oxycodone 5 mg, two tablets every eight hours as needed. Review of the ICDR for oxycodone five mg tablets revealed a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-25 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review, staff interview and review of facility policy, the facility failed to ensure resident medical records contained complete and accurate information. This affected one resident (#367) of six residents reviewed for medication administration. The facility census was 111. Findings include: Review of Resident #367's medical record revealed an admission date of 10/04/24. Diagnoses included type two diabetes mellitus. Review of the Medication Administration Record (MAR) for October 2024 revealed the transcription of an order, started on 10/09/24 and discontinued on 10/21/24, for Trulicity subcutaneous solution pen injector 1.5 milligrams (mg) per 0.5 milliliters (mL) to be administered subcutaneously weekly on Wednesdays. According to the MAR, on 10/21/24, the resident's Trulicity order was changed to Trulicity subcutaneous solution pen injector 1.5 mg per 0.5 mL to be administered subcutaneously weekly on Mondays. The MAR reflected the resident's Trulicity was scheduled to be given on 10/09/24, 10/16/24 and 10/21/24. The MAR revealed documentation that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-09-19 · tag F0801 — widespread
    Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, staff interview, review of job description, the facility failed to ensure they employed a qualified Dietary Manager. This had the potential to affect all 115 residents who received food from the kitchen. The facility census was 115. Findings include: Interview on 09/18/24 at 9:14 A.M. with Dietary Manger (DM) #92, revealed she did not have a certified dietary manager certificate, certified food service manager certificate, a national certification for food service management and safety from a national certifying body or at least an associate degree in food service management. Interview on 09/18/24 at 11:14 A.M. with the Regional Director of Operations (RDO) #140, verified DM #92 did not meet the minimum qualifications to be a Dietary Manager. Review of a job description for Director of Food Service revealed the Director of Food Service must be registered as a Food Services Director in the state and will assist in planning, developing, organizing, implementing, evaluating, and directing the Food Services Department, its program and activities. This deficiency…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-18 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, observation, staff interview, and review of the facility policy, the facility failed to follow the physician's order for a resident's pressure ulcer treatment. This affected one (Resident #65) of three residents reviewed for pressure ulcers. The facility census was 106. Findings include: Review of the medical record revealed Resident #65 was admitted on [DATE]. Diagnoses included surgical amputation, cognitive communication deficit, acquired absence of below the knee, type two diabetes mellitus, end stage renal disease, dependent on renal dialysis, and chronic pulmonary disease. Review of the Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #65 was cognitively impaired. Resident #65 was dependent on staff for transfers, toileting, bathing, and personal hygiene. Review of the plan of care dated 05/28/24 revealed Resident #65 had pressure ulcer and had potential for pressure ulcer development related to immobility, incontinence, and disease process. Resident #65 was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-05 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, staff interview, and facility policy review, the facility failed to promptly notify the resident representative when residents tested positive for COVID-19 and/or were exposed to COVID-19 and were placed under isolation precautions. This affected two (Residents #38 and #105) of three residents reviewed for notification of change. The census was 104. Findings include: 1. Review of Resident #38's medical record revealed Resident #38 was admitted to the facility on [DATE]. Resident #38's diagnoses included but were not limited to hemiplegia and hemiparesis, hydrocephalus, epilepsy, cognitive communication deficit, dysphagia, dementia, major depressive disorder, and adjustment disorder with anxiety. Review of Resident #38's Minimum Data Set (MDS) assessment, dated 11/27/23, revealed Resident #38 had mild cognitive impairment. Review of Resident #38's medical profile revealed Resident #38's wife was deemed guardian of person. Review of Resident #38's medical record revealed no evidence…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-12-13 · tag F0694 — pattern
    Provide for the safe, appropriate administration of IV fluids for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY THE FOLLOWING DEFICIENCY REPRESENTS AN INCIDENT OF PAST NONCOMPLIANCE THAT WAS SUBSEQUENTLY CORRECTED PRIOR TO THIS SURVEY. Based on medical record review, review of the State of Ohio Board of Pharmacy Terminal Distributor Licensure of Prescriber Practices, review of facility policy, and interview, the facility failed to ensure a contracted entity had appropriate State of Ohio required credentials for provision of services for residents. This deficiency affected four of four Residents (#10, #62, #92, and #97) reviewed for medications administered by a contracted ancillary provider. This affected six current Residents (#5, #50, #57, #67, #74 and #77) and 13 discharged Residents (#84, #85, #87, #88, #89, #90, #91, #92, #93, #94, #95, #96 and #97). The census was 108. Findings include: 1. Record review for Resident #10 revealed he was admitted to the facility on [DATE]. His diagnoses included, osteomyelitis, paraplegia, candidiasis, anemia, and insomnia. Review of the most recent Minimum Data Set (MDS) assessment…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Past Non-Compliance
  • Potential for harm · Ecited before2023-12-13 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY THE FOLLOWING DEFICIENCY REPRESENTS AN INCIDENT OF PAST NONCOMPLIANCE THAT WAS SUBSEQUENTLY CORRECTED PRIOR TO THIS SURVEY. Based on medical record review, review of the State of Ohio Board of Pharmacy Terminal Distributor Licensure of Prescriber Practices, review of facility policy, and interview, the facility failed to ensure medications were obtained from a source with a Terminal Distributor of Dangerous Drugs (TDDD) license (which allows a business entity to purchase, possess, and/or distribute dangerous drugs at a specific location) specific to the State of Ohio. This deficiency affected four of four Residents (#10, #62, #92, and #97) reviewed for medications administered by a contracted ancillary provider. This affected six current Residents (#5, #50, #57, #67, #74 and #77) and 13 discharged Residents (#84, #85, #87, #88, #89, #90, #91, #92, #93, #94, #95, #96 and #97). The census was 108. Findings include: 1. Record review for Resident #10 revealed he was admitted to the facility on [DATE]. His diagnoses…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Past Non-Compliance
  • Potential for harm · E2023-12-13 · tag F0837 — pattern
    Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY THE FOLLOWING DEFICIENCY REPRESENTS AN INCIDENT OF PAST NONCOMPLIANCE THAT WAS SUBSEQUENTLY CORRECTED PRIOR TO THIS SURVEY. Based on medical record review, review of the State of Ohio Board of Pharmacy Terminal Distributor Licensure of Prescriber Practices, review of facility policy, and interview, the facility failed to ensure a contracted entity had appropriate State of Ohio required credentials for provision of services for residents. This deficiency affected four of four Residents (#10, #62, #92, and #97) reviewed for medications administered by a contracted ancillary provider. This affected six current Residents (#5, #50, #57, #67, #74 and #77) and 13 discharged Residents (#84, #85, #87, #88, #89, #90, #91, #92, #93, #94, #95, #96 and #97). The census was 108. Findings include: 1. Record review for Resident #10 revealed he was admitted to the facility on [DATE]. His diagnoses included, osteomyelitis, paraplegia, candidiasis, anemia, and insomnia. Review of the most recent Minimum Data Set (MDS) assessment…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Past Non-Compliance
  • Potential for harm · D2023-11-02 · tag F0660 — isolated
    Plan the resident's discharge to meet the resident's goals and needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, staff interviews, review of facility investigation, and policy review, the facility failed to ensure a resident's discharge was safe, orderly and the accurate medications were provided to a resident upon discharge. The facility also failed to implement an effective discharge planning process by failing to confirm home health services needed post discharge were in place prior to discharge. This affected one (#10) of the three residents reviewed for discharges. The facility census was 108. Findings include: Review of the closed medical record for Resident #10 revealed the resident was admitted on [DATE] and discharged home on [DATE]. Diagnoses included, but not limited to, osteoarthritis, diabetes mellitus, left knee replacement, intracerebral hemorrhage, and morbid obesity. Review of the five-day Minimum Data Set (MDS) assessment 3.0 dated 09/21/23 for Resident #10, revealed the resident was cognitively intact and required supervision with activities of daily living (ADLs). Review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-02 · tag F0661 — isolated
    Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview, the facility failed to complete a discharge summary of recapitulation of resident's stay. This affected one (#10) out of three residents reviewed for discharge rights. The facility census was 108. Findings include: Review of the closed medical record for Resident #10 revealed the resident was admitted on [DATE] and discharged home on [DATE]. Diagnoses included osteoarthritis, diabetes mellitus, left knee replacement, intracerebral hemorrhage, and morbid obesity. Review of the five-day Minimum Data Set (MDS) assessment 3.0 dated 09/21/23 for Resident #10, revealed the resident was cognitively intact and required supervision with activities of daily living (ADLs). Review of the care plan dated 09/15/23 for Resident #10, revealed the resident was admitted in the facility for short term rehabilitation (rehab) and would have a safe discharge to the community after completing rehab with skilled nursing care and therapy. Review of the medical record for Resident #10 with the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-09-19 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and policy review, the facility failed to ensure medication carts and a medication room was locked. This had the potential to affect eight residents (#11, #12, #13, #14, #15, #16, #17, and #18) identified by the facility as independently mobile with confusion, The facility census was 102. Findings include: Observation on 09/13/23 at 5:49 A.M. of the second floor revealed the medication cart was unlocked with no staff present. Interview on 09/13/23 at 5:51 A.M. State Tested Nursing Assistant (STNA) #67 reported the nurse was outside smoking. Interview on 09/13/23 at 5:51 A.M. with Licensed Practical Nurse (LPN) #60 verified the second floor medication cart was unlocked and the nurse using the cart was outside smoking. Observation on 09/13/23 at 5:54 A.M. revealed the medication cart on the first floor was unlocked with no staff around. Additionally, there was a large wad of paper stuck in the door of the medication room, keeping it unlocked. Interview on 09/13/23 at 5:56 A.M. with LPN #21 verified the medication cart and medication room was left…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-19 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY THE FOLLOWING DEFICIENCY REPRESENTS AN INCIDENT OF PAST NON-COMPLIANCE THAT WAS SUBSEQUENTLY CORRECTED PRIOR TO THIS SURVEY. Based on medical record review, interview, and policy review, the facility failed to check orders for as needed medications prior to administrating. This affected one (Resident #17) of six residents reviewed for medication administration. The in-house facility census was 102. Findings include: Medical record review revealed Resident #17 was admitted on [DATE] with diagnoses including anxiety disorder, depression, and vascular dementia. Review of the care plan dated 10/31/16 revealed Resident #17 had the potential for altered mood status or psychosocial well-being related to depression, recent non-traumatic cerebral hemorrhage with left hemiparesis. Resident #17 was placed in nursing home due to history of stating he feels that he would be better off dead but has no intent of harming himself. Resident #17 stated again on 11/28/18 feelings of being better off dead with no thoughts of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Past Non-Compliance
  • Potential for harm · Dcited before2023-08-16 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, Ombudsman interview, review of the facility policy, and record review, the facility failed to ensure residents were invited to care conferences and had the opportunity to participate in the development of their care plan. This affected two (#69 and #100) of three residents reviewed for resident care conference or participation in care planning. The facility census was 100. Findings include: 1. Review of Resident #100's medical record revealed Resident #100 admitted to the facility on [DATE]. Diagnoses included fracture of unspecified part of neck of left femur subsequent encounter for closed fracture with routine healing, end stage renal disease, dependence on renal dialysis, type two diabetes mellitus with hyperglycemia, protein calorie malnutrition, mood disorder due to known physiological condition with major depressive like episode, hypotension, repeated falls, hypertensive heart disease with heart failure, and congestive heart failure. Review of the admission Minimum Data Set (MDS)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-09-26 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation, resident interview, staff interview, and review of the facility policy, the facility failed to ensure fall prevention interventions were put in place for a resident at high risk for falls and per the resident's plan of care. This affected one (Resident #85) of five residents reviewed for accidents. The facility also failed to ensure resident smoking materials were safely stored and secured. This affected three (Residents #3, #68, and #97) of 18 facility identified residents who smoked. The facility census was 108. Findings include: 1. Review of the medical record for Resident #85 revealed an admission date of 08/18/22. Diagnoses included laceration of trachea, fracture of the second cervical vertebra, and anxiety disorder. Review of the Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #85 was cognitively impaired and required extensive assistance of one to two staff with activities of living (ADLs.) Review of the fall risk assessment dated [DATE] revealed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-09-26 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview, and review of the facility policy, the facility failed to ensure expired medications were discarded. This affected the following residents (Residents #33, #34, #36, #72, and #202) of 25 facility identified residents receiving insulin. This had the potential to affect Residents #57, #58, #70, and #85 who resided on the second floor with orders for bisacodyl suppositories. This had the potential to affect Residents #36 and #70 who resided on the second floor with orders for promethazine suppositories. This had the potential to affect all residents on the second floor with the exception of Residents #91 and #94 who the facility identified as having contraindication to receiving tuberculin skin testing solution. The facility census was 108. Findings include: 1. Observation on 09/21/22 at 1:14 P.M. of the second-floor medication room with Registered Nurse (RN) #175 revealed the medication refrigerator contained an open and undated bottle of tuberculin testing solution, a box of bisacodyl suppositories with a manufacturer's expiration date of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-09-26 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, resident interview, staff interview, and review of the facility policy, the facility failed to ensure food was served at safe and appropriate temperatures. This had the potential to affect all residents residing in the facility with the exception of five residents (Residents #52, #63, #70, #77 and #92) identified by the facility as not receiving food prepared in the facility kitchen. The facility census was 108. Findings include: Interview on 09/19/22 at 12:42 P.M. with Resident #3 stated the food at the facility was served cold. Interview on 09/21/22 at 11:15 A.M. with Dietary Supervisor (DS) #63 reported she had not heard any complaints about the temperature of the food. Observation of the tray line on 09/21/22 at 12:12 P.M. revealed the food was the following temperatures: baked beans were 151 degrees Fahrenheit (F), hot dogs were 160 degrees F and the potato salad was 40 F. Hot plates were not utilized for the resident's plates as DS #63 stated she did not want the potato salad to get warm. Observation of a test tray on 09/21/22 with DS #63 revealed the hot…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-09-26 · tag F0559 — isolated
    Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, resident interview, staff interview, and review of the facility policy, the facility failed to ensure resident, and resident's representative were notified of resident's room move. This affected one (Resident #85) of 26 residents reviewed for room change notification. The facility census was 108. Findings include: Review of the medical record for Resident #85 revealed an admission date of 08/18/22 with diagnoses including laceration of trachea, fracture to the second cervical vertebra, and anxiety disorder. Review of the Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #85 was cognitively intact. Review of the nursing progress notes for Resident #85 dated 08/18/22 through 09/21/22 revealed they did not include documentation regarding a room move for Resident #85. Review of the facility's binder which included room move forms revealed there was no form documenting notification of room move for Resident #85. Review of the written statement by Admissions Director (AD) #123…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-09-26 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview, the facility failed to ensure the medical record accurately reflected a resident's advance directive. This affected one (Resident #8) of 32 residents reviewed for advance directives. The facility census was 108. Findings include: Review of the clinical record revealed Resident #8 was admitted to the facility on [DATE]. His diagnoses included hypertensive chronic kidney disease, obstructive and reflux uropathy, chronic kidney disease stage II, and vascular dementia with behavioral disturbance. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #8 had moderate cognitive impairment. Review of the electronic record revealed Resident #8 had an order for Do Not Resuscitate Comfort Care Arrest (DNR CC- Arrest) (protocol is activated when the patient experiences cardiac or respiratory arrest), dated 12/10/21. Review of the hard chart revealed Resident #8 had an undated DNR-CC (DNR protocol is activated when the DNR order is issued) signed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-09-26 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, resident and staff interviews, medical record review, and policy review, the facility failed to ensure residents, who required extensive staff assistance or dependent on staff for activities of daily living (ADL) care, received adequate and timely hygiene care and assistance with meals. This affected three (Resident #18, #28 and #54) of five residents reviewed for ADL. The facility identified 102 residents who required assistance for dressing, 72 residents who required assistance with eating, and all 108 residents required assistance with bathing. The facility census was 108. Finding include: 1. Medical record review for Resident #54 revealed an admission date of 08/08/12. Diagnoses included dementia, hemiplegia and hemiparesis following cerebral infarction, osteoarthritis, cognitive communication deficit, and type II diabetes mellitus (DM). Review of the Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed Resident #54 had impaired cognition and was dependent on staff for personal…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-09-26 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview, the facility failed to ensure a resident who was at nutrition risk and had a unplanned significant weight loss received a timely nutritional assessment and intervention(s). This affected one (Resident #47) of seven residents reviewed for nutrition. The facility identified eight resident with unplanned significant weight loss/gain. The facility census was 108. Findings include: Review of Resident #47's medical record revealed Resident #47 was admitted to the facility on [DATE]. Diagnoses included cerebral infarction, severe protein-calorie malnutrition, diverticulosis, hyperlipidemia, vitamin D deficiency, cerebral atherosclerosis, acute kidney failure, and dysphagia. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #47 was severely cognitively impaired and he required extensive assistance for eating. Review of the quarterly nutrition assessment dated [DATE] revealed Resident #47 was on a regular diet with mechanical texture. His…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-09-26 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, resident and staff interview, and review of the facility policy, the facility failed to ensure residents received medications as physician ordered. This affected one (Resident #85) of five residents reviewed for medications. The facility census was 108. Findings include: Review of the medical record for Resident #85 revealed an admission date of 08/18/22 with diagnoses including laceration of trachea, fracture to the second cervical vertebra, and anxiety disorder. Review of the Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #85 was cognitively intact. Review of the hospital continuity of care form dated 08/18/22 revealed Resident #85 had an order to receive a Lovenox (anticoagulant) injection once daily at bedtime. Review of the admission orders dated 08/18/22 revealed Resident #85 had an order to receive a Lovenox injection once daily at bedtime. Review of the care plan dated 08/29/22 revealed Resident #85 was at risk for developing complications secondary to having…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-09-26 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, staff interview, and review of the facility policy, the facility failed to ensure residents on as needed anti-anxiety medications had a duration or stop date for the medication. This affected one (Resident #85) of five residents reviewed for unnecessary medications. The facility identified seven residents with orders for anti-anxiety medications. The facility census was 108. Findings include: Review of the medical record for Resident #85 revealed an admission date of 08/18/22 with diagnoses including anxiety disorder. Review of the Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #85 was cognitively intact. Review of the physician orders dated 08/24/22 revealed Resident #85 had an order to receive Ativan as needed for anxiety. The physician order did not include a stop date. Review of the care plan dated 08/29/22 revealed Resident #85 used anti-anxiety medications related to anxiety disorder. Interventions included the following: administer anti-anxiety medications as…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to CCH HEALTHCARE — 33 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 2 of 52.5-0.5 vs chain
Health inspection 1 of 52.4-1.4 vs chain
Staffing 2 of 52.5-0.5 vs chain
Quality measures 5 of 53.9+1.1 vs chain
The other 32 homes this chain runs (chain average 2.5★, per CMS)
1 of 5Carver Living CenterDurham, NC 1 of 5Countryside Manor Nursing And Rehabilitation LLCFremont, OH 1 of 5Harrison Pavilion Care CenterCincinnati, OH 1 of 5Meadowbrook Care CenterCincinnati, OH 1 of 5Smoky Mountain Health And Rehabilitation CenterPigeon Forge, TN 1 of 5The Greens at GastoniaGastonia, NC 1 of 5Valley Nursing and Rehabilitation CenterTaylorsville, NC 1 of 5Weakley Rehabilitation And Nursing CenterDresden, TN 2 of 5Cedars Of Lebanon Care CenterLebanon, OH 2 of 5Louisville Gardens Care CenterLouisville, OH 2 of 5Ridgewood Living & Rehabilitation CenterWashington, NC 2 of 5Solon Pointe At Emerald RidgeSolon, OH 2 of 5The Greens at HickoryHickory, NC 2 of 5The Greens at LincolntonLincolnton, NC 2 of 5The Greens at ViewmontHickory, NC 2 of 5Willow Ridge Of NCRutherfordton, NC 3 of 5Flint Ridge Nrsg & Rehab CtrNewark, OH 3 of 5Lincoln Crawford Care CenterCincinnati, OH 3 of 5Meadow Wind Health Care CenterMassillon, OH 3 of 5Northcrest Rehab And Nursing CenterNapoleon, OH 3 of 5Pineville Rehabilitation and Living CenterPineville, NC 3 of 5Scarlet Oaks Nursing And Rehabilitation CenterCincinnati, OH 3 of 5The Greens at HendersonvilleHendersonville, NC 3 of 5The Greens at Pinehurst Rehabilitation & Living CePinehurst, NC 3 of 5The Greens at Spruce PinesSpruce Pine, NC 4 of 5Cedarview Care CenterLebanon, OH 4 of 5Sunrise Nursing Healthcare LLCAmelia, OH 4 of 5The Greens at Maple LeafStatesville, NC 4 of 5The Greens at WeavervilleWeaverville, NC 4 of 5Twilight Gardens Nursing And RehabilitationNorwalk, OH 5 of 5Locust Ridge Healthcare LLCWilliamsburg, OH 5 of 5The Greens at CabarrusConcord, NC

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
CLOVERNOOK HEALTHCARE HOLDINGS LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 08/21/2018
CH CLOVERNOOK HOLDINGS LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST46%since 08/21/2018
STARLIGHT HEALTHCARE LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST48%since 08/21/2018
BISEL, DEBORAHIndividualW-2 MANAGING EMPLOYEEsince 08/21/2018
STERN, JACOBIndividualCORPORATE DIRECTOR; CORPORATE OFFICERsince 08/21/2018

CMS files one row per role, so the 6 rows in the source record cover these 5 parties — each is shown once here with every role it holds. Nothing is omitted.

3 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$12.9M
Net patient revenuemost recent cost report
-6.9%
Operating marginrevenue minus expenses
$2.2M
Related-party expense16% of expenses
Who pays — share of resident-days
Medicaid 84%Medicare 9%Other / private 8%

About 84% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $2.2M paid to related parties — landlords or management companies under common ownership — equal to about 16% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$369per resident / day
operating cost
$11,205per month
≈ monthly operating cost
$345per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in OH

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Ohio Medicaid page.

Typical monthly cost in Ohio
$9,186/mo
Nursing home (semi-private)
$10,389/mo
Nursing home (private)
$6,103/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 365551. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-04-14, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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