Louisville Gardens Care Center
4466 Lynnhaven Avenue NE, Louisville, OH 44641 · For profit - Limited Liability company · 99 certified beds · (330) 875-5060 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- it has an abuse, neglect, or exploitation citation (F0600), cited Mar 2024
- it has citations for mishandling residents’ money or property (F0565, F0569, F0570)
- inspectors cited 1 immediate-jeopardy problem — the most serious level
- a high number of inspection citations overall (53) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $115,891 in federal fines (most recent 2023-11-15)
- its facility-reported quality-measure score sits well above its independent inspection score
- its independent health-inspection rating is low (1/5)
- its payroll-based staffing rating is low (1/5)
- nursing-staff turnover (79%) runs well above the national median (45%)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 1 of 5 |
| Quality measuresSelf-reported by the facility | 5 of 5 |
Worth a closer look. This home's quality-measure rating runs 4 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 5 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 2 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 9.8% | 5.3% | 15.4% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents who lose too much weight | 8.3% | 6.2% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 0.0% | 0.2% | 0.9% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with a urinary tract infection | 0.5% | 0.4% | 2.0% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents with depressive symptoms | 7.6% | 30.1% | 6.5% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 4.7% | 3.2% | 3.3% | worse |
| Long-stay residents whose ability to walk worsened | 6.0% | 6.1% | 16.1% | typical for the state‡ — see note marked double-dagger below the table |
| Long-stay residents on antianxiety or hypnotic medication | 37.4% | 25.5% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 97.2% | 94.5% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 1.8% | 3.4% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 15.1% | 21.4% | 21.2% | better |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 4.1% | 8.8% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 0.0% | 1.2% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 40.7% | 75.6% | 79.4% | worse |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
Therapy staffing: this home’s payroll records show 0.43 therapist hours per resident per day in 2026Q1 — more than 73% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 10% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 99 beds and averages 72.1 residents a day — about 73% occupied, or roughly 27 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.82 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.40 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.17 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.48 hrs/resident/day on weekends vs 3.96 on weekdays — 12% thinner on weekends. RN hours go from 0.44 to 0.32 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 79% is well above the national median of 45%. 1 administrator has left in the past year.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
53 citations, most serious first. The 12 most serious are shown; the remaining 41 are one tap away and print in full.
- Immediate jeopardy · Lcited before2024-03-11 · tag F0600 — failed to protect residents from abuse and neglect — widespreadProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, including review of the facility payroll records, review of facility billing/financial information, review of email communication, review of the employee handbook, review of the facility Abuse/Neglect policy and procedure and interviews, the facility neglected to meet financial obligations for the delivery of care and maintenance of the facility and to operate in a manner to ensure all bills were being paid timely to prevent potential interruption in services and to meet the total care needs of all residents admitted to and/or retained in the facility. The facility also failed to have an effective system in place to ensure staff were compensated via payroll benefits based on their hire agreement and payroll schedule. This resulted in Immediate Jeopardy beginning on 02/16/24 when the lack of financial solvency placed all facility residents at risk for serious harm, injury, hospitalization, displacement due to potential interruption in staffing and/or outside service providers.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2021-04-27 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview, the facility failed to medicate Resident #10 for complaints of pain during wound care. This resulted in harm to the resident when the resident reported complaints of pain during her wound care and was not medicated to alleviate the resident's pain during or following the wound care. This finding affected one (Resident #10) of two residents (#34) reviewed for pain. Findings include: Review of Resident #10's medical record revealed the resident was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses including multiple pressure ulcers, heart failure and adult failure to thrive. Review of Resident #10's Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed the resident exhibited severe cognitive impairment. Review of Resident #10's care planned interventions included an intervention dated 01/22/21 to evaluate the resident for pain and utilize pain medications as well as non-pharmacological measures for pain relief. Evaluate the need to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-12-11 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews, observations, interviews, review of the Centers for Disease Control and Prevention (CDC) guidelines and facility policy review, the facility failed to maintain infection control practices to prevent the spread of the coronavirus-19 infection (COVID-19 / SA RS-Co Y-2) in the facility and failed to ensure staff performed hand hygiene to prevent cross contamination of germs during Resident #56's incontinence care. This affected four residents (#7, #30, #51, and #45) of 16 residents (#3, #6, #7, #14, #17, #26, #27, #30, #38, #44, #45, #51, #55, #56, #65, and #67) with a positive COVID-19 infection, one resident (#31) out of four residents reviewed for smoking tobacco products, one resident (#56) out of three residents reviewed for incontinence care. This had the potential to affect all the residents in the facility. The facility census was 66.Findings include:The facility identified 16 residents (Resident #3, Resident #6, Resident #7, Resident #14, Resident #17, Resident #26, Resident #27,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-11 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation and interview, the facility failed to ensure staff administered Resident #32's wound treatment as ordered by the physician. This affected one resident (#32) out of three residents reviewed for wounds. The facility census was 66.Findings include:A review of Resident #32's clinical record revealed an admission date of 10/12/25 with diagnoses including morbid obesity, cognitive communication deficit, obstructive and reflux uropathy, pneumonia, type two diabetes mellitus, congestive heart failure, atrial fibrillation (irregular heart rhythm), high blood pressure, chronic kidney disease, depression, anxiety, disorientation and rotator cuff tear of the right shoulder.A review of Resident #32's wound assessment dated [DATE] indicated the presence of a deep tissue injury (A purple or maroon localized area of discolored intact skin or blood-filled blister due to damage of underlying soft tissue due to pressure and/or shear. The area may be preceded by tissue that is painful, firm,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-12-11 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview and facility policy review, the facility failed to ensure medications were available to administer to Resident #21 and Resident #39 in a timely manner. This affected two residents (#21 and #39) out of five residents reviewed for medication administration. The facility census was 66.Findings include:1. A review of Resident #21's clinical record revealed an admission date of 10/23/25 with diagnoses including pleural effusion, hemiplegia and hemiparesis following a stroke, atelectasis, trouble swallowing, cognitive communication deficit, tracheostomy, epilepsy, malnutrition, type two diabetes mellitus, chronic pancreatitis, depression, anxiety, high cholesterol and blood pressure, and acute/chronic respiratory failure requiring ventilator support.A review of Resident #21's clinical record revealed an admission to the facility on [DATE] following a hospitalization for acute respiratory failure.A review of Resident #21's physician orders dated 10/23/25 revealed an order to administer…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-11 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, review of the facility admission Agreement, interview and facility policy review, the facility failed to ensure Resident #7's admission paperwork was completed in a timely manner and Resident #44's medication administration documentation was accurate. This affected one resident (#7) out of three residents reviewed for admission paperwork and one resident (#44) out of three residents observed during medication administration. The facility census was 66.Findings include:Based on record review, review of the facility admission Agreement, interview and facility policy review, the facility failed to ensure Resident #7's admission paperwork was completed in a timely manner and Resident #44's medication administration documentation was accurate. This affected one resident (#7) out of three residents reviewed for admission paperwork and one resident (#44) out of three residents observed during medication administration. The facility census was 66.Findings include:1. A review of Resident #7's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-09-04 · tag F0725 — failed to have enough nursing staff — widespreadProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, payroll-based journal review, facility assessment review, policy review and interview, the facility failed to ensure adequate staffing to meet resident needs. This had the potential to affect all residents residing within the facility. The facility census was 53. Findings include: 1. Review of the Facility Assessment Tool updated 08/11/25 revealed the staffing included seven nurses per day; ten certified nursing assistants (CNAs) per day; two other nursing personnel; one dietitian, seven food and nutrition services staff, and one respiratory care services staff. The facility provides adequate staffing to meet needed residents' daily needs, preferences, and routines to help each resident attain or maintain the highest practicable physical, mental, and psychosocial well-being. This includes services of a registered nurse (RN) for at least (8) consecutive hours a day, seven days a week and a designated licensed nurse to serve as a charge nurse on each tour of duty as well as adequate staffing on each shift to ensure that the resident's needs and services were met…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-09-04 · tag F0657 — failed to keep the care plan current — patternDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview and facility policy review, the facility failed to ensure care conferences were completed at least quarterly for Residents #5, #21, and #27, and the facility failed to ensure care plan accuracy regarding incontinence care for Resident #40 and an updated care plan to reflect Resident #51's fall. This finding affected three (Residents #5, #21, #27) of three residents reviewed for care conferences and two (Residents #51 and #40) of 25 residents reviewed for care planning. The facility census was 53. Findings include: 1. Review of the medical record for Resident #27 revealed in admission date of 12/02/24 24. Diagnoses included cognitive communication deficit, depression, muscle weakness, anxiety, insomnia and diabetes. Review of the quarterly Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed Resident #27 was cognitively intact. She required setup help for eating and partial to moderate assistance for oral hygiene, toileting, showering, dressing, and hygiene. Interview on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-09-04 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews, interviews and facility policy review, the facility failed to ensure residents received showers as scheduled. This finding affected seven residents (Residents #6, #14, #21, #27, #31, #47 and #48) of seven residents reviewed for activities of daily living (ADL) and had the potential to affect 30 additional residents (Residents #3, #5, #7, #8, #9, #11, #12, #13, #18, #20, #25, #28, #29, #30, #32, #33, #35, #36, #37, #39, #40, #42, #43, #44, #45, #46, #51, #52, #58 and #59) the facility identified as requiring extensive assistance or totally dependent on staff assistance for showers. The facility census was 53. Findings include: 1. Review of Resident #14's medical record revealed the resident was readmitted to the facility on [DATE] with diagnoses including unspecified dementia, urinary incontinence and emphysema. Review of Resident #14's ADL self-care care plan revealed an intervention dated 05/23/25 indicating the resident's usual performance was partial/moderate assist with showers.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-09-04 · tag F0803 — failed to meet residents' dietary needs — patternEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, interview and facility policy review, the facility failed to ensure meals were served as stated in the dietary menus. This finding had the potential to affect all residents who receive mechanical soft diets and residents who require gravy during meals including Residents #2, #5, #15, #22, #25, #28, #32, #37, #38, #43, #47, #51 and #53. The facility census was 53. Findings include:Review of the Daily Production Lunch Menu dated 09/02/25 revealed the meal consisted of eight ounces of beefy tater casserole with one to two ounces of gravy on the side for mechanical soft diets, four ounces of mixed vegetables (four ounces of carrots for residents on a mechanical soft diet), four ounces of mandarin oranges with whipped topping and eight ounces of iced tea/lemonade/fruit punch. Observation of staff plating the lunch meal on 09/02/25 at 11:22 A.M. revealed the lunch meal consisted of beefy tater tot casserole two four-ounce scoops, four ounces of mixed vegetables (carrots for mechanical soft diets and mixed vegetables for regular diets), four ounces of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-09-04 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of the medical record, interview, and review of facility policy, the facility failed to ensure resident wishes regarding advanced directives were accurately identified or that the medical record contained the appropriate documentation of these wishes. This affected one resident (Resident #51) of one resident reviewed for advanced directives. The facility census was 53. Findings include:Review of the medical record for Resident #51 revealed an admission date of 02/24/25. Diagnoses included hypertensive heart disease with heart failure, anxiety, major depressive disorder, morbid obesity, obstructive sleep apnea, chronic pain, restless leg syndrome, generalized muscle weakness, unstable burst fracture of second lumbar vertebrae, fusion of lumbar and thoracic region of the spine, urinary retention, thrombocytopenia, type two diabetes mellitus, and lymphedema. Review of the quarterly Minimum Data Set (MDS) 3.0 assessment completed on 06/06/25 revealed Resident #51 had intact cognition and minimal signs of depression. Review of the physician orders in the electronic…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-09-04 · tag F0655 — isolatedCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — the official record, unedited, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure a baseline care plan was completed as required for Resident #21. This affected one resident (Resident #21) out of one resident sampled for baseline care plans. The facility census was 53. Findings include: Review of Resident #21's medical record revealed an admission date of 04/02/25 with diagnoses including schizoaffective disorder bipolar type, paranoid schizophrenia, anxiety, psychosis, diabetes mellitus type II, asthma, chronic pain, and non-Hodgkin lymphoma. Review of the Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed Resident #21 was cognitively intact. Review of the medical record revealed the absence of a baseline care plan. Interview on 09/04/25 at 10:28 A.M. with the Director of Nursing (DON) confirmed the absence of a baseline care plan for Resident #21.
Show the remaining 41 citations
- Potential for harm · D2025-09-04 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, review of the facility nurse signature list and review of facility policy, the facility failed to ensure nurses followed appropriate professional standards when documenting medication administration. This affected one resident (Resident #20) of three residents who were observed for medication administration. The facility census was 53. Findings include:Review of the medical record for Resident #20 revealed an admission date of 08/11/25 with diagnoses including hereditary and idiopathic neuropathy, retention of urine, type two diabetes mellitus, acute kidney failure, atrial fibrillation, unspecified protein-calorie malnutrition, gastroesophageal reflux disease (GERD), cognitive communication deficit, irritable bowel syndrome (IBS), depression, epilepsy, and gastroparesis. Review of the admission Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed Resident #20 had intact cognition with no rejection of care or other behaviors. Further review of the MDS revealed Resident #20…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-09-04 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, review of pharmacy invoices, interview and facility policy review, the facility failed to ensure Resident #16's skin treatments were implemented as ordered and Resident #1's dialysis medications were available for resident use. This finding affected one resident (Resident #16) of three residents reviewed for pressure ulcers and general skin conditions and one resident (Resident #1) of one resident reviewed for dialysis services. The facility census was 53. Findings include:1. Review of the medical record revealed Resident #16 was admitted on [DATE] with diagnoses including dementia, cognitive communication deficit, and muscle weakness. Review of the wound grid dated 06/18/25 revealed Resident #16 had a left buttock Stage II pressure ulcer (partial-thickness loss of skin, affecting only the epidermis and dermis layers, which appears as a shallow open wound or a serum-filled blister) which measured zero cm (centimeters) length, zero cm width and zero cm depth which improved…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-09-04 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY THIS IS AN INCIDENCE OF PAST NON-COMPLIANCE THAT WAS SUBSEQUENTLY CORRECTED PRIOR TO THIS SURVEY. Based on medical record review, witness statement reviews, interview and facility policy review, the facility failed to ensure Resident #45 was provided with adequate supervision to prevent a burn. This finding affected one resident (Resident #45) of six residents reviewed for accidents and hazards. The facility census was 53. Findings include:Review of Resident #21's medical record revealed the resident was admitted on [DATE] with diagnoses including chronic obstructive pulmonary disease, adult failure to thrive, and schizoaffective disorder. Review of Resident #45's medical record revealed the resident was admitted on [DATE] with diagnoses including chronic obstructive pulmonary disease, schizoaffective disorder, and anxiety. Review of Resident #45's malnutrition care plan revealed an intervention dated 09/16/24 to provide the physician prescribed diet and notify nursing of any changes in appetite, feeding…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-09-04 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of the medical record, interview and review of the facility policy, the facility failed to ensure appropriate assessments were consistently completed before and after dialysis. This affected one resident (Resident #1) of one resident reviewed for dialysis. The facility census was 53. Findings include:Review of the medical record for Resident #1 revealed an admission date of 05/19/25 with diagnoses including end stage renal disease, unspecified protein-calorie malnutrition, paroxysmal atrial fibrillation, major depressive disorder, essential (primary) hypertension, ventricular tachycardia, type II diabetes mellitus, diabetic neuropathy, acquired absence of the right leg below the knee, acquired absence of the left leg below the knee, and dependence on renal dialysis. Review of the physician orders revealed an order dated 05/20/25 that Resident #1 was to receive dialysis every Monday, Wednesday, and Friday and for facility staff to check for a bruit (a swishing sound heard over a blood vessel) and thrill (a palpable vibrating sensation over a blood vessel) to the left…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-28 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation, and interview, the facility failed to accurately document and put a treatment in place in a timely manner for Resident #34 that was admitted with a pressure ulcer. This affected one (Resident #34) out of three residents reviewed for pressure ulcers. Facility census was 38. Findings include: Review of the medical record revealed Resident #34 was admitted on [DATE] with diagnoses that included surgical aftercare and a pressure ulcer to the right buttock. Review of the admission skin assessment dated [DATE] revealed Resident #34 had a pressure ulcer to the left gluteal fold that measured one centimeter (cm) long, one cm wide, and 0.1 cm deep. Review of the treatment administration record revealed no evidence of a treatment being done to Resident #34's right or left gluteal/buttock from 01/13/25 until 01/17/25. A weekly skin assessment dated [DATE] revealed Resident #34 had a Stage II (partial-thickness skin loss involving the epidermis and dermis) pressure ulcer to right gluteal…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-03-11 · tag F0727 — failed to provide required RN coverage — widespreadHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
What the surveyor found here — the official record, unedited, may be distressing
Based on record review and interview the facility failed to ensure the use of a registered nurse (RN) for at least eight consecutive hours a day, seven days a week as required. This had the potential to affect all 32 residents residing in the facility. Findings Include: Review of the Payroll Based Journal (PBJ) report for Fiscal Year (FY) Quarter 4 2023 (07/01/23 through 09/30/23) revealed the facility triggered for no RN hours. Continued review of the reporting data, as submitted by the facility revealed the facility had no RN hours on 07/06/23, 07/07/23, 07/11/23, 07/12/23, 07/16/23, 07/20/23, 07/21/23, 07/25/23, 07/26/23, 08/30/23 or 08/31/23. Interview on 02/26/24 at 11:23 A.M. with the Administrator revealed she was responsible for submitting PBJ data to Centers for Medicare and Medicaid (CMS). The Administrator verified the information as noted on the PBJ report for Fiscal Year (FY) Quarter 4 2023 as noted above. This deficiency is an example of noncompliance investigated under Complaint Number OH00151258.
- Potential for harm · F2024-03-11 · tag F0732 — widespreadPost nurse staffing information every day.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation and staff interview, the facility failed to ensure posted nursing staff information was updated in a timely manner. This had the potential to affect all 32 residents residing in the facility. Findings include: Observation of the posted nursing staff information on 02/26/24 at 7:34 A.M. revealed the posted nursing staff information was dated 02/05/24. Interview on 02/26/24 at 8:02 A.M. with Receptionist #200 confirmed the posted staffing information had not been updated since 02/05/24. This deficiency is an example of noncompliance investigated under Complaint Number OH00151258.
- Potential for harm · Fcited before2024-03-11 · tag F0837 — widespreadEstablish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, facility policy review, the facility submitted plan of correction to the state agency, facility assessment review, and interviews, the facility failed to establish an effective governing body, legally responsible to establish and implement policies regarding the management and operation of the facility, including but not limited to compliance with all financial obligations for the delivery of care. This had the potential to affect all 32 residents in the facility. Findings include: Review of the facility survey history revealed on 11/15/23 a complaint survey was completed which resulted in concerns related to financial solvency. A plan of correction was submitted to the state agency to correct the deficient practice of not paying invoices on time in which the facility/company would pay any outstanding balance to vendors through payment plans if the past due invoice could not be paid in full. Following the 11/15/23 survey, the facility provided evidence of payments being made to various…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-03-11 · tag F0851 — widespreadElectronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview the facility failed to ensure staffing information submitted to the Centers for Medicare and Medicaid (CMS) was complete and accurate. This had the potential to affect all 32 residents in the facility. Findings Include: Review of the Payroll Based Journal (PBJ) report for Fiscal Year (FY) Quarter 3 2023 (04/01/23 through 06/30/2023) revealed the facility triggered for a one star staff rating and excessively low weekend staffing. Review of the PBJ report for Fiscal Year (FY) Quarter 4 2023 (07/01/23 through 09/30/23) revealed the facility continued to trigger for a one star rating. Review of the PBJ report for Fiscal Year (FY) Quarter 1 2024 (10/01/23 through 12/30/23) revealed the the facility continued to trigger for a one star rating. This report was the most recent report available for review at the time of the investigation. Interview on 02/26/24 at 11:23 A.M. with the Administrator revealed she was responsible for submitting PBJ data to CMS. The Administrator verified the facility had triggered with a one star staff rating and excessively…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-03-11 · tag F0865 — failed to run a quality-improvement (QAPI) program — widespreadHave a plan that describes the process for conducting QAPI and QAA activities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and staff interview, the facility failed to ensure continuous evaluations were in place to verify financial obligations were met as planned to prevent a potential disruption in resident care and services through the Quality Assurance Performance Improvement (QAPI) program committee. This had the potential to affect all facility residents. The facility census was 32. Findings include: Review of the provided QAPI documentation for December 2023 and January 2024, revealed an identified problem of vendors not being paid promptly. The root cause revealed invoices were not being entered electronically when received. Review of invoices and calls with the Administrator and Business Office Manager were to be completed weekly. Review of the facility survey history revealed on 11/15/23 a complaint survey was completed which resulted in concerns related to financial solvency. A plan of correction was submitted to the state agency to correct the deficient practice of not paying invoices on time in which the facility/company would pay any outstanding balance to vendors…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-11 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure residents received showers as planned and based on their preference. This affected two residents (#12 and #13) of five residents reviewed for showers. Findings include: 1. Review of the medical record for Resident #12 revealed an admission date of 01/18/22 with diagnoses including diabetes mellitus, asthma, respiratory failure and prostate cancer. Review of the comprehensive Minimum Data Set (MDS) assessment dated [DATE] revealed the resident was cognitively intact. The assessment revealed the resident required substantial or maximum assistance for oral hygiene, toileting, showering or bathing and personal hygiene and was dependent on staff for eating. The assessment also noted it was very important to the resident to choose between a tub bath, shower, bed bath or a sponge bath. Review of the shower schedule revealed the resident preferred to receive a shower on Tuesday and Saturdays. Review of the State Tested Nurses Aide (STNA) task…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-09 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to timely notify a physician or nurse practitioner regarding a change in condition for Resident #34. This affected one resident (#34) of three residents reviewed for change in condition. The facility census was 33. Findings include: Review of the medical record for Resident #34 revealed an admission date of 10/09/23 with diagnoses including hypertension, unspecified dementia, retention of urine, and Wernicke's encephalopathy. Review of the physician orders for Resident #34 revealed an order dated 12/21/23 that stated may insert Foley catheter related to obstructive uropathy for one week. Review of the progress notes for Resident #34 revealed a progress note dated 12/28/23 at 1:10 A.M. that stated when the nurse checked on the resident it was noted the resident had pulled out his Foley catheter with the balloon intact. A moderate amount of cherry red blood was noted on the floor in a trail leading to the bathroom. Resident #34 denied any complaints of pain. Resident #34 was cleaned up by staff and was resting in bed with the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2023-11-15 · tag F0600 — failed to protect residents from abuse and neglect — widespreadProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of facility billing/financial information, review of the Facility Assessment, review of the Employee Handbook, facility policy review and interview the facility neglected to operate in a manner to ensure all bills were being paid in a timely manner to prevent potential interruption in services and sufficient funds were available to meet payroll demands. This had the potential to affect all 30 residents residing in the facility. Findings Include: 1. On 11/05/23 at 12:20 P.M. an interview related to the facility finances and billing/payment process with the Administrator revealed the facility forwarded all invoices received to the Accounts Payable (AP) department for Epic Healthcare Solutions (the facility corporation). The facility does not pay any of the vendors directly for services rendered at the facility, the payments were being made by an AP department which was based in Florida. On 11/06/23 at 9:20 A.M. interview with Chief Financial Officer #375 (a member of the Florida AP…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2023-11-15 · tag F0837 — widespreadEstablish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, facility policy review, the facility submitted plan of correction to the state agency, facility assessment review, and interviews, the facility failed to establish an effective governing body, legally responsible to establish and implement policies regarding the management and operation of the facility, including but not limited to compliance with all financial obligations for the delivery of care. This had the potential to affect all 30 residents in the facility. Findings include: Review of the facility survey history revealed on 11/15/23 a complaint survey was completed which resulted in concerns related to financial solvency. A plan of correction was submitted to the state agency to correct the deficient practice of not paying invoices on time in which the facility/company would pay any outstanding balance to vendors through payment plans if the past due invoice could not be paid in full. Following the 11/15/23 survey, the facility provided evidence of payments being made to various…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2023-11-15 · tag F0865 — failed to run a quality-improvement (QAPI) program — widespreadHave a plan that describes the process for conducting QAPI and QAA activities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and staff interview, the facility failed to ensure continuous evaluations were in place to verify financial obligations were met as planned to prevent a potential disruption in resident care and services through the Quality Assurance Performance Improvement (QAPI) program committee. This had the potential to affect all facility residents. The facility census was 30. Findings include: Review of the provided QAPI documentation for December 2023 and January 2024, revealed an identified problem of vendors not being paid promptly. The root cause revealed invoices were not being entered electronically when received. Review of invoices and calls with the Administrator and Business Office Manager were to be completed weekly. Review of the facility survey history revealed on 11/15/23 a complaint survey was completed which resulted in concerns related to financial solvency. A plan of correction was submitted to the state agency to correct the deficient practice of not paying invoices on time in which the facility/company would pay an outstanding balance to vendors…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2023-02-16 · tag F0804 — failed to serve food at safe, palatable temperature — widespreadEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and menu review, the facility failed to ensure food was palatable. This affected 35 residents receiving food from the kitchen as Resident #23 was ordered nothing-by-mouth. The facility census was 36 residents. Findings include: Review of a menu for the week of 02/13/23 revealed the lunch meal for Tuesday 02/14/23 was roast pork loin, homestyle baked beans, California blend vegetables, pineapple upside-down cake and 2% milk. Observation on 02/14/23 at 11:50 A.M. with [NAME] #126 revealed foods to be served for the lunch meal on the steamtable were temped using the facility's self-calibrating thermometer. Temperatures were as follows: pork roast, 195 degrees Fahrenheit (F); California blend vegetables, 204 degrees F; baked beans, 200 degrees F; mashed potatoes, 197 degrees F and gravy, 191 degrees F. Desserts were portioned in bowls off of the steamtable. Trayline began at 12:30 P.M. The 200 unit trays were completed at 12:33 P.M.; the 100 unit trays were done at 12:42 P.M. and the dining room residents were finished being served at 12:55 P.M. The meal…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-02-16 · tag F0758 — failed to limit and justify psychotropic drugs — patternImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, Medscape online medication review, policy review, and staff interview the facility failed to ensure appropriate diagnosis for use of antipsychotic medications for Residents #11 and #32. The facility also failed to ensure appropriate assessments were completed for use of antipsychotic medications for Resident #32. The facility also failed to ensure behavior monitoring was completed for Residents #9, #11, #31 and #32 who were receiving psychotropic medications. In addition, the facility failed to ensure non-pharmacological interventions were attempted for Resident #11 prior to the administration of anti-anxiety medications. This affected four residents (#9, #11, #31 and #32) of five residents reviewed for medication use. The facility census was 36. Findings include: 1. Review of Resident #32's medical record revealed an admission date of 11/09/22 with diagnoses including dementia, bipolar disorder, and anxiety. Review of the current physician's orders revealed on 01/24/23 Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-02-16 · tag F0569 — isolatedNotify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure resident funds were disbursed in a timely manner for Resident #35 after death as required. Additionally, the facility failed to provide spend-down letters for Resident #13 each month she was over the resource limit. This affected two residents (#13 and #35) of five residents reviewed for resident funds. The facility census was 36 residents. Findings include: 1. Review of Resident #13's medical record revealed an admission date of [DATE] with diagnoses including type two diabetes, dementia, hypertension, anemia, and unspecified abdominal pain. Review of nurses' notes from [DATE] to [DATE] revealed no notes' concerning the need to spend-down resident funds. Review of Resident #13's quarterly funds statement for [DATE] to [DATE] revealed a balance of $2714.63 on [DATE], $2770.20 on [DATE] and $2762.62 on [DATE]. Review of supporting funds documentation revealed spend-down letters were issued on [DATE] and [DATE]. Interview on [DATE] at 12:44 P.M.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-02-16 · tag F0661 — isolatedEnsure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, facility policy review, and interview the facility failed to complete a discharge summary as required. This affected one resident (#34) of one resident reviewed for discharge from the facility. The facility census was 36 residents. Findings include: Review of Resident #34's medical record revealed and admission date of 07/29/22 and diagnoses including chronic obstructive pulmonary disease, type two diabetes, alcoholic cirrhosis of liver with ascites, opioid abuse, hypertension, and unspecified intracranial injury without loss of consciousness. Review of completed physician's orders for Resident #34 revealed an order dated 12/07/22 for may discharge to [facility name] on 12/08/22. May send all medications with resident. Review of a discharge-return not anticipated minimum data set (MDS) 3.0 assessment dated [DATE] revealed Resident #34 discharged to another nursing home on [DATE]. Resident #34 was cognitively intact and required supervision for most activities of daily living. Review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-02-16 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, observation, resident interview, policy review and staff interview, the facility failed to ensure Resident #9 was assisted with Activities of Daily Living (ADL) including hygiene, dressing, and showers. The facility also failed to assist Resident #86 with denture care. This affected two residents (#9 and #86) of two residents reviewed for ADL assistance. The facility census was 36. Findings include: 1. Review of Resident #9's medical record revealed an admission date of 07/15/14 with diagnoses including quadriplegia, chronic obstructive pulmonary disease, and diabetes mellitus. Review of Resident #9's Minimum Data Set (MDS) 3.0 annual assessment with a reference date of 01/12/23 revealed the resident had an independent cognition level and required total staff assistance with ADL including dressing, personal hygiene, and toileting. Review of Resident #9's plan of care revealed a care plan for ADL assistance that indicated Resident #9 required total staff assistance with ADL due to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-02-16 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview the facility failed to timely turn and reposition Resident #11 and failed to timely complete a Braden Scale for predicting pressure sore risk assessment. The facility also failed to ensure pressure ulcer wound assessments were timely and thoroughly completed for Resident #12. This affected two residents (#11 and #12) of two residents reviewed for pressure ulcers. The facility census was 36. Findings include: 1. Medical record review revealed Resident #11 was admitted on [DATE] with diagnoses including diabetes mellitus, chronic obstructive pulmonary disease (COPD), chronic respiratory failure, morbid obesity, chronic kidney disease, cerebral infarction, hemiplegia and hemiparesis affecting right side, spinal stenosis, and depression. Review of the Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed Resident #11 was severely cognitively impaired and required extensive assistance of two staff for bed mobility. Review of the care plan dated 03/06/20…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-02-16 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, interview, and facility policy review the facility failed to ensure fall interventions were in place for Resident #11. This affected one resident (#11) of one resident reviewed for accidents. The facility census was 36. Findings include: Medical record review revealed Resident #11 was admitted on [DATE] with diagnoses including diabetes mellitus, chronic obstructive pulmonary disease (COPD), chronic respiratory failure, morbid obesity, chronic kidney disease, cerebral infarction, hemiplegia and hemiparesis affecting right side, spinal stenosis, and depression. Review of the Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed Resident #11 was severely cognitively impaired and required extensive assistance of two staff for bed mobility and was totally dependent on the staff for transfers. The resident had a history of falls. Review of the care plan dated 03/06/20 revealed Resident #11 was at risk for falls related to decreased physical condition, incontinence,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-02-16 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, facility policy review, and interview, the facility failed to ensure Resident #11 received proper incontinence care to decrease the resident's risk of developing a urinary tract infection. The facility also failed to provide timely catheter care to Resident #86. This affected two (Resident #11 and #86) of two residents reviewed for incontinence/urinary tract infection. The facility identified 22 residents who were occasionally or frequently incontinent of bladder and four residents who had urinary catheters. The facility census was 36. Findings include: 1. Medical record review revealed Resident #11 was admitted on [DATE] with diagnoses including diabetes mellitus, chronic obstructive pulmonary disease (COPD), chronic respiratory failure, morbid obesity, chronic kidney disease, cerebral infarction, hemiplegia and hemiparesis affecting right side, spinal stenosis, and depression. Review of the Minimum Data Set (MDS) 3.0 assessment, dated 11/01/22, revealed Resident #11 was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-02-16 · tag F0803 — failed to meet residents' dietary needs — isolatedEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and menu spreadsheet review, the facility failed to follow the menu's production spreadsheet as written. This affected one resident (Resident #17) of five residents receiving a pureed diet. The facility census was 36 residents. Findings include: Review of a menu for the week of 02/13/23 revealed the lunch meal for Tuesday 02/14/23 was roast pork loin, homestyle baked beans, California blend vegetables, pineapple upside-down cake and 2% milk. Reviewed of a production sheet for the lunch meal on Tuesday 02/14/23 revealed residents on a pureed diet were to receive a #8 scoop of pureed carrots, a #10 scoop of pureed pork loin, a #8 scoop of pureed baked beans and a #12 scoop of pureed pineapple upside-down cake. Observation on 02/14/23 at 11:50 A.M. with [NAME] #126 revealed foods to be served for the lunch meal on the steamtable included pureed baked beans, pureed carrots, mashed potatoes and pureed scrambled eggs which was a substitute for pureed pork loin. Desserts were portioned in bowls off of the steamtable. Trayline began at 12:30 P.M. The 200 unit…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-02-16 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review and staff interview, the facility failed to ensure meal intake amounts and meal assistance service was completely and accurately documented in the medical records for Resident #9. This affected one resident (Resident #9) of three residents reviewed for nutrition. The facility census was 36. Findings include: Review of Resident #9's medical record revealed an admission date of 07/15/14 with diagnoses that included quadriplegia, chronic obstructive pulmonary disease and diabetes mellitus. Review of Resident #9's Minimum Data Set (MDS) 3.0 annual assessment with a reference date of 01/12/23 revealed the resident had an independent cognition level and required total staff assistance with activity of daily living (ADL) for eating. Review of Resident #9's plan of care reveled a care plan for ADL assistance that indicated Resident #9 required total staff assistance with ADLs due to weakness and quadriplegia. Further review of Resident #9's plan of care revealed a nutritional risk care plan which indicated staff were to assist with meals by feeding the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-02-16 · tag F0883 — failed to offer flu and pneumonia vaccines — isolatedDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, interview, and policy review, the facility failed to provide a pneumococcal immunization. This affected one(Resident #32) of five residents reviewed for immunizations. The facility census was 36. Findings include: Review of the medical record for Resident #32 revealed an admission date of 11/09/22 with diagnoses including dementia, anxiety, depression, and hypertension. Review of Resident #32's medical record revealed there was documentation of the resident representative consenting on 11/10/22, for the resident to receive the pneumococcal vaccine. Further review of the medical record revealed Resident #32 had not received a pneumococcal immunization. During interview on 02/16/23 at 1:22 P.M., the Director of Nursing (DON) confirmed Resident #32 had given consent to receive the pneumococcal vaccine, however, she had not received the pneumococcal vaccine. Review of the facility's policy, Pneumococcal Vaccine, dated August 2016, revealed prior to or upon admission, residents will be assessed for eligibility to receive the pneumococcal vaccine series, and when…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2021-04-27 · tag F0868 — widespreadHave the Quality Assessment and Assurance group have the required members and meet at least quarterly
What the surveyor found here — the official record, unedited, may be distressing
Based on interview and document review, the facility failed to ensure the medical director or his designee was present at the quarterly quality assessment and assurance meetings. This had the potential to affect all 41 residents residing in the facility. Findings include: Review of the quality assessment and assurance meeting attendance records since October 2020 revealed a physician was present at the 10/08/20 and 04/15/21 meetings only. Meetings were held on 10/08/20, 11/20/20, 01/15/21, 02/11/21, 03/11/21 and 04/15/21. Interview with the medical director on 04/22/21 at 9:00 A.M. reported he was present in the facility weekly to see his residents and had attended quality assessment and assurance meetings in the past. Interview with the administrator on 04/22/21 at 12:38 P.M. verified the medical director/designee did not attend quarterly quality assessment and assurance meetings but completed monthly medical director reports that were reviewed at each meeting. The facility had weekly opportunities to conduct a quality assessment and assurance meetings with the medical director.
- Potential for harm · E2021-04-27 · tag F0565 — failed to support the resident council — patternHonor the resident's right to organize and participate in resident/family groups in the facility.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews and review of resident council meeting minutes, the facility failed to keep the resident council informed of actions taken to address ongoing concerns about staffing. This had the potential to affect all current residents with the exception of four residents (Residents #13, #143, #194 and Resident #195) who resided on a unit with one nurse and one nursing assistant scheduled. The facility census was 41. Findings include: Review of resident council meeting minutes from November 2020 to April 2021 revealed concerns including: * On 11/02/20 a concern was voiced ice water was not passed and one resident (discharged ) complained her care needs were not met. The residents were interviewed individually due to COVID. * December 2020 minutes revealed 18 residents were interviewed on an individual basis. One resident (discharged ) complained she was not getting showers consistently. Resident #15 reported there needed to be more help and she had to wait a long time for her needs to be met. * March 2021 minutes revealed 15 residents were interviewed individually. Residents…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2021-04-27 · tag F0570 — patternAssure the security of all personal funds of residents deposited with the facility.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview the facility failed to ensure the surety bond was purchased for a sufficient amount to ensure the security of all resident funds deposited in the facility resident fund account. This finding had the potential to affect thirty residents (#2, #3, #4, #6, #7, #12, #8, #9, #10, #15, #16, #17, #18, #19, #20, #21, #23, #24, #25, #26, #27, #28, #30, #32, #34, #36, #37, #39, #192 and #197) with funds deposited into the facility resident fund account. The facility census was 41. Findings include: Review of the surety bond dated 07/09/20 indicated the surety bond was in the amount of $50,000.00 (fifty thousand dollars). Review of the Trial Balance form dated 04/19/21 indicated the total amount of resident funds deposited with the facility in a resident fund account was in the amount of #53,195.35 for thirty residents (Residents #2, #3, #4, #6, #7, #12, #8, #9, #10, #15, #16, #17, #18, #19, #20, #21, #23, #24, #25, #26, #27, #28, #30, #32, #34, #36, #37, #39, #192 and #197). Interview on 04/19/21 at 10:05 A.M. with Administrative Assistant #803 confirmed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2021-04-27 · tag F0725 — failed to have enough nursing staff — patternProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, observation, interview and document review the facility failed to provide sufficient nurse staffing levels to meet residents needs. This had the potential to affect all 41 residents currently residing in the facility. Findings include: 1. Review of the medical record revealed Resident #34 was admitted to the facility on [DATE] from another long term care facility. Her diagnoses included chronic obstructive pulmonary disease, respiratory failure with hypoxia or hypercapnia, quadriplegia, asthma, diabetes with neuropathy, anxiety, obstructive sleep apnea, schizophrenia, osteoarthritis, arthropathic psoriasis, anemia, hypothyroidism, osteoporosis, mixed severe bipolar disorder with psychotic features, severe morbid obesity, chronic pain, post traumatic stress disorder and major depressive disorder. Review of the annual comprehensive assessment (MDS 3.0) dated 03/02/21 indicated Resident #34 was alert, oriented and independent in daily decision making ability. No behavioral symptoms…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2021-04-27 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, review of the Centers for Disease Control hand hygiene guidelines and interview, the facility failed to ensure staff practiced appropriate hand hygiene. This affected one (Resident #28) of one resident observed for incontinence care and had the potential to affect 15 additional residents (Residents #3, #6, #7, #15, #16, #17, #20, #21, #23, #24, #26, #29, #30, #36 and #39) residing on the same unit. Findings include: On 04/22/21 from 9:21 A.M. to 9:30 A.M., State Tested Nursing Assistant (STNA) #814 was observed providing incontinence care to Resident #28. After incontinence care was provided, with gloves still on, STNA #814 pulled the sheet up then used the crank at the foot of the bed. STNA #814 then removed gloves and was observed running her hands through her hair and touching her face shield. Resident #28 asked for a drink of water which was provided then supplies were gathered, and STNA #814 left the room without washing her hands. On 04/22/21 at 9:33 A.M., STNA #814 verified the above observations. Review of Center for Disease Control hand hygiene…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2021-04-27 · tag F0886 — failed to test for COVID-19 as required — patternPerform COVID19 testing on residents and staff.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of COVID testing records, review of COVID-19 testing guidance, review of COVID 19 screening, review of employment information and interview, the facility failed to ensure staff testing for COVID 19 was conducted with the required frequency. This had the potential to affect all but six (Residents #10, #93, #143, #193, #194 and #195) of the facility's 41 residents. The six residents either currently had COVID-19 or had it within the prior 90 days (Residents #10, #93, #143, #193, #194 and #195). Findings include: On 04/20/21 at 9:28 A.M., Licensed Practical Nurse (LPN) #801 was interviewed regarding the facility's infection control program. LPN #801 reported COVID testing was done in accordance with the most recent guidance. If staff had two doses of the vaccine they were tested weekly. If not, testing continued to be completed twice a week. Review of staff COVID testing records revealed State Tested Nursing Assistant (STNA) #818 was tested for COVID 19 on 03/31/21 and 04/19/21. Both tests were negative. Review of COVID 19 screening records revealed STNA #818 exhibited…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-04-27 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview the facility failed to ensure Residents #28 and #36's dignity was maintained during meals and Resident #10's dignity was maintained during the resident's pressure ulcer wound care. This finding affected two residents (Residents #28 and #36) of 16 residents observed eating lunch on the 200 unit and one resident (Resident #10) of one resident reviewed for wound care. The facility census was 41. Findings include: 1. Review of Resident #10's medical record revealed the resident was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses including severe sepsis with septic shock, unspecified protein-calorie malnutrition and heart failure. Review of Resident #10's Minimum Data Set (MDS) 3.0 assessment dated [DATE] indicated the resident exhibited severe cognitive impairment. Observation on 04/20/21 from 11:52 A.M. to 12:06 P.M. with Licensed Practical Nurse (LPN) #801 of Resident #10's pressure ulcer wound care on the left buttock, right buttock,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-04-27 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview, the facility failed to ensure Resident #4's right half bedrail was in good repair. This affected one (Resident #4) of forty-one residents reviewed for environmental concerns. The facility census was 41. Findings include: Review of Resident #4's medical record revealed the resident was admitted [DATE] with Alzheimer's disease, essential hypertension and generalized anxiety disorder. Review of Resident #4's Minimum Data Set (MDS) 3.0 assessment dated [DATE] indicated the resident exhibited a memory problem and required extensive two person assist for bed mobility and transfers. Observation on 04/19/21 at 8:54 A.M. of Resident #4's resident room revealed the right metal bedrail was tilted inward toward the bed, was loose and wiggled when grabbed. The rail was not securely fastened to the bed and was not in good repair. The resident was observed in the bed at the time of the observation. Interview on 04/21/21 at 7:14 A.M. with the Director of Nursing (DON) confirmed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-04-27 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, review of medical records, shower records, and the facility shower policy and CMS 672 review the facility failed to ensure Resident #34, who was dependent on staff for all activities of daily living, received showers as scheduled. This affected one of two residents (#34 and #38) reviewed for activities of daily living. The facility census was 41. Findings include: Review of the medical record revealed Resident #34 was admitted to the facility on [DATE] from another long term care facility. Her diagnoses included chronic obstructive pulmonary disease, respiratory failure with hypoxia or hypercapnia, quadriplegia, asthma, diabetes with neuropathy, anxiety, obstructive sleep apnea, schizophrenia, osteoarthritis, arthropathic psoriasis, anemia, hypothyroidism, osteoporosis, mixed severe bipolar disorder with psychotic features, severe morbid obesity, chronic pain, post traumatic stress disorder and major depressive disorder. Review of the annual comprehensive Minimum Data Set assessment (MDS 3.0)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-04-27 · tag F0679 — failed to provide activities — isolatedProvide activities to meet all resident's needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, medical record review, and interview the facility failed to provide individualized activity programs for two (Residents #7 and #23) of three residents reviewed for activities. The facility census was 41. Findings include: 1. Review of Resident #7's medical record revealed diagnoses including dementia and depression. A care plan initiated 12/14/18 indicated Resident #7 enjoyed most group activities with her favorites being music, walking, being social and some crafts. Goals included keeping Resident #7 socially involved with staff and peers daily and for her to remain actively engaged in group activities. Interventions included engaging Resident #7 in group activities and inviting and escorting Resident #7 to group activities. A significant change Minimum Data Set (MDS) assessment dated [DATE] indicated Resident #7 was sometimes able to make herself understood and was sometimes able to understand others. Resident #7 had short and long term memory problems. The assessment revealed it was very…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-04-27 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview the facility failed to ensure appropriate infection control practices were maintained during Resident #10's pressure ulcer wound care for multiple wounds. This affected one (Resident #10) of one resident reviewed for pressure ulcer wounds. The facility census was 41. Findings include: Review of Resident #10's medical record revealed the resident was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses including severe sepsis with septic shock, unspecified protein-calorie malnutrition and heart failure. Review of Resident #10's Minimum Data Set (MDS) 3.0 assessment dated [DATE] indicated the resident exhibited severe cognitive impairment. Review of Resident #10's physician orders revealed an order dated 04/12/21 to apply an adhesive foam dressing to the resident's left buttocks every night shift, an order dated 04/13/21 to apply a foam dressing to the resident's left lateral proximal foot every night shift on Tuesday, Thursday and Saturday,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-04-27 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, medical record review, and interview the facility failed to ensure safety assessments and interventions were implemented for two (Residents #9 and #16) of four residents reviewed for accidents. The facility census was 41. Findings include: 1. Review of Resident #9's medical record revealed an admission date of 01/05/19. Diagnoses included anxiety disorder, alcohol dependence, depression, and alcohol-induced persisting dementia. A quarterly Minimum Data Set (MDS) assessment dated [DATE] indicated Resident #9 was moderately cognitively impaired with a Brief Interview of Mental status (BIMS) score of 9 but had not exhibited wandering during the reference time period. A nursing note dated 11/15/20 at 12:21 P.M. indicated Resident #9 was found walking down the road where the facility was located. Resident #9 indicated she was upset about not being able to smoke because of COVID-19 restrictions. Resident #9 was safely returned to the facility. Resident #9 was educated that she could not leave the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · C2025-04-16 · tag F0680 — widespreadEnsure the activities program is directed by a qualified professional.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure the activities program was directed by a qualified professional. This had the potential to affect all 40 residents residing in the facility. Findings include: Review of the personnel file for Activities Director #208 revealed a hire date of 01/16/24 in the position of receptionist. Her job description changed on 03/08/25 to Activities Director. Review of the Activity Director job description signed by the Administrator and Activities Director #208 on 03/10/25 revealed she must be a qualified therapeutic recreation specialist or an activities professional who is licensed by the state and is eligible for certification as a recreation specialist or as an activities professional; or must have a minimum of two years experience in a social or recreation program within the last five years, one of which was full-time in a patient activities program in a health care setting; or must be a qualified occupational therapist or occupational therapy assistant; or must have completed a training course approved by this state. There…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Ccited before2023-02-16 · tag F0851 — widespreadElectronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
What the surveyor found here — the official record, unedited, may be distressing
Based on review of the Payroll Based Journal Staffing Data Report and staff interview, the facility failed to ensure staffing information was submitted as required. This had the potential to affect all residents within the facility. The facility census was 36. Findings include: Review of the Payroll Based Journal (PBJ) Staffing Data Report for Fiscal Year Quarter 1 of 2022 for the months of of 10/01/22 through 12/31/22 revealed no evidence of information submitted by the facility for the months of November and December 2022. On 02/16/23 at 12:35 P.M. interview with the facility Administrator revealed the facility corporate office staff submitted the PBJ data and the Administrator unsure why no data had been submitted. On 02/16/23 at 12:47 P.M. additional interview with the facility Administrator verified there had been no PBJ information submitted for the facility for the months of November and December 2022.
- No harm found · C2021-04-27 · tag F0582 — widespreadGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review and review of Notice to Medicare Provider Non-coverage (NOMNC) letters, the facility failed to provide the residents with claim appeal rights information. This affected three of three residents (#96, #97 and #98) reviewed for liability notices. The facility census was 41. Findings include: 1. Review of the medical record revealed Resident #96 was admitted to the facility on [DATE]. On [DATE] the physician ordered Hospice services. The resident expired on [DATE]. Review of the NOMNC indicated her last covered day was [DATE] due to the initiation of Hospice. The NOMNC listed a Quality Improvement Organization (QIO) and contact information but not the current QIO for Ohio. 2. Review of the medical record revealed Resident #97 was admitted to the facility on [DATE] and discharged to home on [DATE]. Review of the NOMNC indicated his last covered day was [DATE]. The NOMNC listed a QIO and contact information but not the current QIO for Ohio. 3. Review of the medical record revealed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$115,891 in federal fines across 1 penalty. 1 Medicare payment denial on record.
- $115,891 — penalty dated 2023-11-15
- Medicare payment denial — starting 2024-02-15 for 56 days
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to CCH HEALTHCARE — 33 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 2 of 5 | 2.5 | -0.5 vs chain |
| Health inspection | 1 of 5 | 2.4 | -1.4 vs chain |
| Staffing | 1 of 5 | 2.5 | -1.5 vs chain |
| Quality measures | 5 of 5 | 3.9 | +1.1 vs chain |
The other 32 homes this chain runs (chain average 2.5★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| CAPITAL HOLDINGS TRUST | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST; ADP OF THE SNF | 95% | since 04/08/2024 |
| STERN, JACOB | Individual | MANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 04/08/2024 |
| CCH HEALTHCARE OH LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 04/08/2024 |
| CAMERON, ROBERT | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 04/08/2024 |
| MCCLAIN, BRIAN | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 04/08/2024 |
| OAK HILL REALTY LLC | Organization | ADP OF THE SNF | — | since 04/08/2024 |
CMS files one row per role, so the 12 rows in the source record cover these 6 parties — each is shown once here with every role it holds. Nothing is omitted.
3 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
What families pay in OH
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Ohio Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 366141. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-09-04, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.