Franklin Heights Nursing & Rehabilitation
223 S Resler Dr, El Paso, TX 79912 · For profit - Partnership · 132 certified beds · (915) 584-9417 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- it has abuse, neglect, or exploitation citations (F0607, F0609, F0610) — most recent Jan 2026
- it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0604) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- inspectors cited 5 immediate-jeopardy problems — the most serious level
- a high number of inspection citations overall (78) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $191,503 in federal fines (most recent 2024-01-22)
- its facility-reported quality-measure score sits well above its independent inspection score
- its independent health-inspection rating is low (1/5)
- its payroll-based staffing rating is low (1/5)
- nursing-staff turnover (96%) runs well above the national median (45%)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 1 of 5 |
| Quality measuresSelf-reported by the facility | 3 of 5 |
Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 3 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
| Short-stay residentsrehab / post-hospital | 2 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 2 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 8.7% | 15.8% | 15.4% | better |
| Long-stay residents who lose too much weight | 3.4% | 3.0% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.2% | 0.3% | 0.9% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with a urinary tract infection | 1.1% | 0.8% | 2.0% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents with depressive symptoms | 1.7% | 2.4% | 6.5% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.0% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 2.5% | 3.3% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 13.1% | 14.0% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 9.3% | 18.0% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 100.0% | 98.0% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 3.8% | 3.8% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 18.9% | 13.4% | 21.2% | better |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 11.2% | 9.6% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 5.0% | 1.5% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 100.0% | 88.0% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 16.0% | 25.7% | 22.6% | better |
| Short-stay residents with an outpatient ER visit | 13.6% | 12.3% | 12.0% | worse |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
Therapy staffing: this home’s payroll records show 0.15 therapist hours per resident per day in 2026Q1 — more than 12% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 11% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 96.2% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 3.9% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.91 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 132 beds and averages 99.1 residents a day — about 75% occupied, or roughly 33 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.07 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.24 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.85 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 2.63 hrs/resident/day on weekends vs 3.24 on weekdays — 19% thinner on weekends. RN hours go from 0.20 to 0.34 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 96% is well above the national median of 45%. 1 administrator has left in the past year.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
78 citations, most serious first. The 15 most serious are shown; the remaining 63 are one tap away and print in full.
- Immediate jeopardy · Kcited before2024-02-17 · tag F0607 — failed to have anti-abuse policies — patternDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review the facility failed to implement written policies that prohibit and prevent abuse for one (Resident #2) of four residents reviewed for abuse The facility failed to implement their abuse policy when they failed to report, investigate and protect residents from further potential abuse when Resident #2 made an allegation of sexual abuse An IJ Immediate Jeopardy (IJ) was identified on 02/16/24. The IJ template was provided to the facility on [DATE] at 3:01 PM. While the IJ was removed on 02/17/24, the facility remained out of compliance at a severity level of potential for more than minimal harm and a scope of pattern as the facility was continuing to monitor its plan for effectiveness. This failure could place all residents at risk for sexual abuse/exploitation and other abuses by not immediately following the facility policy and procedure manual of recognizing, reporting, investigating, allegations of sexual abuse/exploitation and other abuses. Findings Include: Record review…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Kcited before2024-02-17 · tag F0609 — failed to report abuse allegations — patternTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed ensure alleged violations involving abuse, including sexual abuse/exploitation are reported immediately, but not later than 2 hours after the allegation is made, if the events that cause the allegation involve abuse or result in serious bodily injury, or not later than 24 hours if the events that cause the allegation do not involve abuse and do not result in serious bodily injury, to the administrator of the facility and to other officials (including to the State Survey Agency and adult protective services where state law provides for jurisdiction in long-term care facilities) in accordance with State law through established procedures for 1 (Resident #2) of 4 residents reviewed for reporting. The facility failed to report Resident #2's sexual abuse/exploitation in which Resident #2 claimed CNA H had touched in her private parts and when wiping would stick his fingers inside her when he showered her to the Administrator, to other officials, and to State…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Kcited before2024-02-17 · tag F0610 — failed to investigate and act on abuse reports — patternRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review the facility failed to ensure violations are thoroughly investigated with results of the investigations presented to the administrator and to other officials in accordance with state law including to state survey agency, within 5 working days of the incident and if the alleged violation is verified appropriate corrective action must be taken for 1 (Resident #1) of 4 residents reviewed for incidents. The facility failed did not thoroughly investigate Resident #2's sexual abuse/exploitation in which Resident #2 claimed CNA H had touched in her private parts and when wiping would stick his fingers inside her when he showered her to the Administrator, to other officials, and to State Survey Agency. An IJ Immediate Jeopardy (IJ) was identified on 02/16/24. The IJ template was provided to the facility on [DATE] at 3:01 PM. While the IJ was removed on 02/17/24, the facility remained out of compliance at a severity level of potential for more than minimal harm and a scope of pattern…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Jcited before2024-02-17 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, and interview the facility failed to ensure residents were provided supervision and assistive devices to prevent accidents for 1 (Resident #1) of 12 residents reviewed for accidents. The facility failed to provide supervision to prevent the elopement of Resident #1. The facility failed to have a monitoring tool in place for when residents were outside in the back patio area. Resident #1 was outside in the back patio area, unsupervised by staff for approximately 34 minutes, and was found near the facility building walking without her wheelchair near a ravine and busy street. An IJ Immediate Jeopardy (IJ) was identified on 02/16/24. The IJ template was provided to the facility on [DATE] at 3:01 PM. While the IJ was removed on 02/17/24, the facility remained out of compliance at a severity level of potential for more than minimal harm and a scope of isolated as the facility was continuing to monitor it's plan for effectiveness. These failures could place residents at risk for the outside in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Jcited before2024-01-22 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview the facility failed to ensure residents were provided supervision and assistive devices to prevent accidents for 2 of 10 (Resident #1 and Resident #12) residents reviewed for accidents. The facility failed to provide supervision to prevent the elopement of Resident #1. Staff failed to respond to the door alarm when the resident exited the facility. Resident #1 was outside, unsupervised by staff for approximately 1 hours, and suffered lacerations and abrasions. This failure resulted in an identification of an Immediate Jeopardy (IJ) on 01/19/24. The IJ template was provided to the Administrator. The IJ was removed on 01/20/24, but the facility remained out of compliance at a scope of actual harm and severity level of isolated because the facility failed to have a system in place to ensure residents are monitored when facility door alarms sound off. The facility failed to conduct safe transfers for Resident #12, CNA F did a one-person transfer with Hoyer lift.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-07-01 · tag F0636 — isolatedAssess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a comprehensive Minimum Data Set (MDS) assessment of each resident's needs, strengths, goals, life history, and preferences wasn't completed within the required 14-day timeframe following or 1 of 1 the quarterly assessment for resident reviewed (Resident #1). The facility failed to ensure the DOR completed Resident #1's BIMS assessment in a timely manner. The failure could place residents at risk of not having their needs met. Findings included: Record review of Resident #1's Face Sheet, dated 06/29/2026, revealed a [AGE] year-old male who was initially admitted to the facility on [DATE]. Resident #1's diagnoses included cerebral infarction, unspecified (a stroke caused by an interruption of blood flow to the brain); cognitive communication deficit (difficulty with thinking, understanding, and communicating); dysphagia (difficulty swallowing); anxiety disorder (a condition characterized by excessive worry or fear); vitamin D deficiency (low…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-27 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure the resident had the right to reside and receive services in the facility with reasonable accommodation of resident needs and preferences except when to do so would endanger the health or safety of the resident or other residents for 1 of 6 residents (Resident #2) reviewed for call light placement. The facility failed to ensure call lights were in reach for Resident #2 on 03/27/2026. This failure could place residents by not having access to call for assistance resulting in needs not being met.Findings include:Record review of Resident #2's face sheet, dated 03/27/2026, revealed a [AGE] year-old male with an admission date of 02/05/2022. Record review of Resident #2's history and physical, dated 11/15/2025, revealed a [AGE] year-old male with diagnoses which included hypertension (high blood pressure), dementia (a decline in memory and thinking abilities affecting daily life), COPD (a chronic lung disease that makes it difficult to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-27 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure that a resident who needed respiratory care was provided such care, consistent with professional standards of practice, the comprehensive person-centered care plan, and the resident goals and preferences for 1 of 6 residents (Resident #1) reviewed for oxygen management. The facility failed to post an Oxygen sign that documented Resident # 1 received oxygen in her room on 03/27/2026. This failure could place residents at risk of receiving incorrect or inadequate oxygen support and decline in health and risk of fire hazards.Findings include: Record review of Resident #1's face sheet, dated 03/27/2026, revealed an [AGE] year-old female with an admission date of 07/21/2018.Record review of Resident #1's history and physical, dated 10/30/2025, revealed an [AGE] year-old female with diagnoses which included Alzheimer's disease (a progressive brain disorder that affects memory, thinking, and behavior), chronic obstructive pulmonary disease…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-01-09 · tag F0558 — failed to accommodate residents' needs and preferences — patternReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure the resident resided and received services in the facility with reasonable accommodation of resident needs and preferences for 5 (Resident # 2, Resident # 5, Resident # 6, Resident #7 and Resident #8) of 8 residents reviewed for accommodation of needs. The facility failed to ensure Residents #2, #5, #6, #7 and #8, had their call lights within reach.This failure could place residents at risk for not having their needs/preferences met.Findings included:1. Record review of Resident #2's admission Record, dated [DATE] revealed an admission date of [DATE] and re-admission date of [DATE].Record review of Resident #2's Physician's Progress Note, dated [DATE], revealed a [AGE] year-old male with medical history of diabetes mellitus (a chronic condition where the body does not produce enough insulin or cannot use insulin effectively), multiple CVAs (a stroke, causing blood flow to part of the brain gets cut off, starving brain cells of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-01-09 · tag F0607 — failed to have anti-abuse policies — patternDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement written policies and procedures to prohibit and prevent abuse, neglect, and exploitation for 7 of 10 employees (DON, CNA P, SW B, LVN D, LVN N, CNA L and RN O) reviewed for employee misconduct registry and nurse aide registry screenings; the facility failed to complete Criminal Check for 2 (LVN N and RN O) of 10 employees reviewed for criminal checks. The facility had failed to have copies of previous annual employee misconduct registry and annual nurse aide registry screenings for DON, CNA P, LVN D, LVN N, CNA L and RN O in their personnel files. The facility failed to have a dated initial EMR/NAR check for Social Worker B upon hire on 09/18/25.The facility failed to complete the annual EMR/NAR screenings on LVN Charge Nurse on 01/09/26 according to facility's policy.The facility failed to complete a Criminal Check on LVN N and RN O upon hire.This failure could place residents at risk for abuse, neglect, exploitation, and misappropriation of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-01-09 · tag F0850 — failed to provide social-work services — patternHire a qualified full-time social worker in a facility with more than 120 beds.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to ensure that it employed a qualified social worker on a full-time basis for one of one social worker positions reviewed for social services. The facility, which was licensed for 132 beds, failed to employ a qualified social worker on a full-time basis since 08/05/2025. This failure could place residents at risk of not having their psychosocial or discharge planning needs met. Findings included:During an interview and record review on 01/09/26 at 4:59 p.m., with the facility's administrator in the presence of the HR Coordinator, Social Worker B revealed that he was hired on 09/18/25. The administrator said, Social Worker B does not have a license and was scheduled to take his test on 01/30/25. The administrator said the previous Social Worker's last day of work was on 08/05/25.Record review of the Social Worker Job Description, signed by Social Worker B on 09/18/25, provided by the facility's administrator, revealed the following was non-exhaustive criteria related to the job of a Social Worker, and it was consistent with the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-11-26 · tag F0604 — failed to not use physical restraints improperly — isolatedEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review the facility failed to ensure resident was free from any physical or chemical restraints imposed for purposes of discipline or convenience for two (Resident #4 and Resident #5) of three residents reviewed for freedom from physical restraints. The facility failed to ensure Residents #4, and Resident #5 did not have pillows under their mattresses which restricted his movement from getting off the bed and were not required to treat his medical symptoms. This failure could put residents at risk of unnecessary restriction of their movements. Resident #4 Record review of Resident #4's face sheet dated 10/24/2025, revealed, admission on [DATE] to the facility. Resident #4 was a [AGE] year-old female diagnosed with Alzheimer's disease, abnormal posture and gait, neurocognitive disorder with Lewy bodies dementia (proteins that disrupt normal brain function), cognitive communication deficit (difficulties in communication), schizophrenia (brain disorder that affects how…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-11-25 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to develop and implement a comprehensive person-centered care plan that includes measurable objectives and time frames to meet a resident's medical and nursing needs for 1 of 7 residents (Resident #1) reviewed for care plans.The facility failed to implement Resident #1's comprehensive person-centered care plan on 11/11/2025, for medication administration. This deficient practice could place residents in the facility at risk of not receiving the necessary care or services and not having personalized plans developed to address their needs.The findings included: Record review of Resident #1's face sheet dated 11/20/2025 revealed an [AGE] year-old male who was originally admitted to the facility on [DATE]. Record review of Resident #1's history and physical dated 7/5/25, revealed that Resident #1 was admitted to a local hospital on 06/18 with altered mental status and neglect concerns. Resident #1 was diagnosed with a left middle cerebral artery…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-11-25 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to provide pharmaceutical services (including procedures that assure the accurate acquiring, receiving, dispensing, and administering of all drugs and biologicals) to meet the needs of each resident for 1 of 7 (Resident #1) reviewed for pharmacy services. The facility failed to follow physician's order by administering Amiodarone (a heart medication used to control dangerous irregular heartbeats) to Resident #1 when he was not prescribed this medication. This failure placed the residents at risk of not receiving their medications as ordered by the physician, which could cause a serious allergic reaction and side effects.The findings included: Record review of Resident #1's face sheet dated 11/20/2025 revealed an [AGE] year-old male who was originally admitted to the facility on [DATE]. Record review of Resident #1's history and physical dated 7/5/25, revealed that Resident #1 was an [AGE] year-old male admitted to a local hospital on 06/18…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-11-25 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to prevent significant medication errors for 1 of 7 residents (Resident #1) reviewed for pharmacy services. The facility failed to follow physician's order by administering Amiodarone (a heart medication used to control dangerous irregular heartbeats) to Resident #1 when he was not prescribed this medication. This failure placed the residents at risk of not receiving their medications as ordered by the physician, which could cause a serious allergic reaction and side effects.The findings included: Record review of Resident #1's face sheet dated 11/20/2025 revealed an [AGE] year-old male who was originally admitted to the facility on [DATE]. Record review of Resident #1's history and physical dated 7/5/25, revealed that Resident #1 was an [AGE] year-old male admitted to a local hospital on 06/18 with altered mental status and neglect concerns. Resident #1 was diagnosed with a left middle cerebral artery (MCA) stroke (blocked blood flow to the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 63 citations
- Potential for harm · E2025-07-24 · tag F0559 — patternHonor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility to ensure resident's right to receive written notice, including the reason for the change, before the resident's room or roommate in the facility was changed for 3 (Resident #13, Resident #57, and Resident #111) of four residents reviewed for notification of room change. 1-The facility failed to provide written notice of room transfer on 03/19/25 and 06/27/25 to Resident #13 or their Power of Attorney (POA), 5 days' notice must be given to the resident or responsible party prior to the move.2-The facility failed to provide written notice of room transfer on 04/11/25 to Resident #57 or their Responsible Party, 5 days' notice must be given to the resident or responsible party prior to the move.3-The facility failed to provide written notice of room transfer on 04/13/25 and 04/22/25 to Resident #111, 5 days' notice must be given to the resident or responsible party prior to the move.These facility failures placed all residents at risk of being displaced without…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-07-24 · tag F0574 — patternThe resident has the right to receive notices in a format and a language he or she understands.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to ensure the residents had information and contact information for State and local advocacy organizations including but not limited to the State Survey Agency and the State Long-Term Care Ombudsman program in a language understood for 7 of 7 residents (Confidential Group). The facility failed to ensure the Ombudsman information was reviewed with residents in the facility and ensure the information was discussed on how to file a complaint with the State agency when residents interviewed in a confidential group meeting were unaware, they had a Long-Term Care Ombudsman Program, contact information for the Ombudsman or how to file a complaint with the State agency. This failure could affect the residents who reside in the facility, to not be aware of resources that were available to them.Findings included: Record review of monthly resident council minutes for the last 6 months on 7/24/2025 at 8:40 am revealed no documentation of discussion regarding information on filing a complaint directly with the state agency or review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-07-24 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide ADL care for 3 of 16 residents (Resident #56, # 94 and #107) reviewed for ADLs.-The facility failed to ensure Resident #56, # 94 and #107's fingernails were clean and free from debris on 07/21/2025.-This failure could place residents at risk of not having their personal hygiene needs met and cause low self-esteem.The findings include: Record review of Resident # 56's admission Record dated 7/23/2025 revealed a [AGE] year-old male with an initial admission date of 07/20/2020 and a readmission date of 08/19/2024. Record review of Resident # 56's health and physical dated 06/20/2025 revealed medical diagnosis of vascular dementia unspecified severity Record review of Resident # 56's quarterly MDS assessment dated [DATE] revealed a BIMS of 03 indicating severe cognitive impairment. Record review of Resident # 56's care plan dated 07/08/2025 revealed the resident had an ADL selfcare performance deficit related to muscle weakness,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-07-24 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to store, prepare, distribute, and serve food in accordance with professional standards for food service safety in 1 of 1 kitchen. -The facility failed on 07/21/2025 to seal a container with marinara sauce inside of refrigerator #1. -The facility failed on 07/21/2025 to maintain 1 strawberry ice cream container free from drippings in refrigerator # 3.-The facility failed on 07/21/2025 to close or seal a bag containing frozen egg omelets inside of refrigerator #4. -The facility failed on 07/21/2025 to dispose of rotting and moldy onions and potatoes in the pantry. These failures could place all residents who received meals from the main kitchen at risk of food borne illnesses.During observations on 07/21/2025 at 8:21 AM inside refrigerator #1, a container with marinara sauce was found not properly sealed with the lid not properly closed. At 8:23 AM, a tub of ice-cream was found inside refrigerator #3 that had dried and frozen drippings on its…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-07-24 · tag F0842 — failed to keep accurate, complete medical records — patternSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to have complete and accurately documented medical records for two (Resident #13 and #111) of five residents whose clinical records were reviewed for accuracy.-The facility failed to document room transfers and the reason for transfers for Resident #13 on 03/19/25 (Hall 4) and 06/27/25 (Hall 4 to Hall 1).-The facility failed to document room transfer and the reason for transfer for Resident #111's on 04/13/25 and 04/22/25.These failures could affect the residents in the facility at risk of inaccurate or incomplete clinical records. Findings included:Resident #13Record review of Resident #13's face sheet dated 07/22/25 revealed resident was a [AGE] year-old female with an admission date of 03/19/25.Record review of Resident #13's history and physical dated 04/22/25 revealed resident was legally blind and had medical history of physical debility (physical weakness, fatigue, or lack of energy that can impact daily functioning).Record review of Resident #13's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-07-24 · tag F0925 — failed to control pests — patternMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain an effective pest control program so that the facility was free of pests and rodents for 1 of 1 kitchen. -The facility failed on 07/21/2025 to effectively remain free of cockroaches in the only kitchen in the facility. These findings placed residents at risk of ill effects of pest infestation.During observation and interview on 07/21/2025 at 8:15 AM with the Director of Food and Nutrition, two dead cockroaches were observed on the kitchen floor in between cooking stations near a water drain. They were in near proximity to cooking utensils, pots and pans. The Director of Food and Nutrition stated that it was likely that cockroaches were present in the kitchen because it had been raining in the area and that made the insects crawl into the kitchen. The Director of Food and Nutrition stated that she would direct her staff to immediately clean and disinfect the kitchen floors. She stated the potential outcome of having insects in the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-08 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews, the facility failed to ensure that the resident had the right to a dignified existence, self-determination, and communication with and access to persons and services inside and outside the facility for 1 (Resident #11) of 3 residents reviewed for resident rights. -The facility failed to ensure the urinary collection bag for Resident #11's catheter was covered with a privacy bag. This failure could place residents at risk for a loss of dignity, decreased self-worth and decreased self-esteem. Findings included: Record review of Resident #11's admission Record dated 08/07/2024, revealed a [AGE] year-old male who was admitted to the facility on [DATE]. Resident #11's diagnoses included neuromuscular dysfunction of bladder (unable to control bladder due to nerve damage), and history of urinary tract infections (an infection in any part of the urinary system). Record review of Resident #11's MDS dated [DATE], reflected a BIMS score of 15, which indicated the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-08 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews and record review the facility failed to ensure residents the right to reside and receive services in the facility with reasonable accommodation of resident needs and preferences for 1 (Residents #10) of 6 residents reviewed for call light placement. -The facility failed to ensure that Residents #10's call light was within her reach. This failure placed residents at risk of not being able to call for assistance when needed. Findings included: Record review of Resident #10's admission Record dated 08/07/2024, revealed a [AGE] year-old female who was admitted to the facility on [DATE]. Resident #10's diagnoses included cerebral palsy (congenital disorder of movement, muscle tone, or posture), vascular dementia (problems with reasoning, planning, judgment, memory and other thought processes caused by brain damage from impaired blood flow to the brain), major depressive disorder (mental health disorder characterized by persistently depressed mood or loss of interest in activities,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-08 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents who are incontinent of bladder receives appropriate treatment and services to prevent urinary tract infections and to restore continence to the extent possible for 1 (Resident #11) of 3 residents reviewed for catheter care. -The facility failed to ensure Residents #11's catheter leg strap was in place to secure the catheter. This failure could place residents with foley catheters at risk of catheter pulling causing pain. Findings included: Record review of Resident #11's admission Record dated 08/07/2024, revealed a [AGE] year-old male who was admitted to the facility on [DATE]. Resident #11's diagnoses included neuromuscular dysfunction of bladder (unable to control bladder due to nerve damage), and history of urinary tract infections (an infection in any part of the urinary system). Record review of Resident #11's MDS dated [DATE], reflected a BIMS score of 15, which indicated the person is intact cognitively. Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-08 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure that residents who needed respiratory care were provided such care, consistent with professional standards of practice, for 1 (Resident #12) of 3 the residents reviewed for respiratory care. -The facility failed to ensure Residents #12 did not have an empty oxygen humidifier bottle on the oxygen concentrator dated 07/20/2024 while in use. This deficient practice could place residents who received oxygen therapy at risk for an increase in respiratory complications. Findings included: Record review of Resident #12's admission Record dated 08/07/2024, revealed an [AGE] year-old female who was admitted to the facility on [DATE]. Resident #12's diagnoses included pulmonary hypertension (type of high blood pressure that affects arteries in the lungs and in the heart), chronic obstructive pulmonary disease (lung disease that block airflow and make it difficult to breathe), pulmonary fibrosis (lung disease that occurs when lung tissue…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-05-31 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and record review the facility failed to store, prepare, distribute and serve food in accordance with professional standards for food service safety in 1 of 1 kitchen reviewed for sanitation and food storage. -The facility failed to keep 1 gallon bottle of Soy sauce stored on a metal rack in the walk-in refrigerator free of dried drippings around the lid. -The facility failed to keep one plastic container with jelly stored on a metal rack in the walk-in refrigerator free of dried food residue on the lid. -The facility failed to store foods in the refrigerator in sealed containers. There was ground beef thawing inside the refrigerator and blood drippings were found on the floor where the meat was placed. This failure could affect residents by placing them at risk of food borne illness. Findings include: Observation and interview on 5/28/24 at 8:15 a.m., the Dietary Manager in the walk-in refrigerator, revealed that 1 plastic gallon of Soy Sauce had dried drippings around the cap. One large plastic container that was labeled with Jelly and dated with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-05-31 · tag F0550 — failed to protect resident dignity and rights — patternHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review the facility failed to treat each resident with respect and dignity and care for each resident in a manner and in an environment that promoted maintenance or enhancement of his or her quality of life, recognizing each resident ' s individuality for 4 (Resident #16, #54, #58, and #89) of 10 reviewed for dignity and 2 (the DON and CNA A) of 7 staff reviewed for Resident dignity. The facility failed to ensure staff were not standing up and feeding the residents in the main dining room. The facility failed to ensure that Resident #54 was offered a clothing protector resulting in his clothing being soiled during meals. The facility failed to ensure that Resident #58's privacy was respected by not covering his Foley bag with a privacy bag. The facility failed to provide personal hygiene for Resident #89 by not removing her facial hair. These failures could result in residents having decreased self-esteem and sense of worth. Findings included: Resident #16 Review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-05-31 · tag F0695 — failed to provide proper breathing / tracheostomy care — patternProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review the facility failed to ensure that a resident who needs respiratory care was provided such care, consistent with professional standards of practice for 2 (Resident #88 and Resident #196) of 5 residents observed for oxygen management. Resident #88 and Resident #196 were on oxygen and did not have oxygen signs posted outside their bedrooms (room [ROOM NUMBER] and room [ROOM NUMBER]). This failure could place residents on oxygen therapy at risk of receiving incorrect or inadequate oxygen support and decline in health. Findings included: Resident #88 Record review of Resident #88 ' s face sheet dated 05/29/24, revealed an admission on [DATE] and re-admission on [DATE] to the facility. Record review of Resident #88 ' s facility history and physical dated 03/22/24, revealed, a [AGE] year-old male diagnosed with tongue and thyroid cancer and alcohol cirrhosis. Record review of Resident #88 ' s admission MDS dated [DATE], revealed severely impaired cognition to be…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-05-31 · tag F0732 — patternPost nurse staffing information every day.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure nurse staffing data was posted and readily accessible to residents and visitors for thirty-two of fifty-two days reviewed for nurse staffing information. The facility failed to post the required staffing information for [NAME] & East Wings– East Wing - 10/07/23, 10/21/23, 10/22/23. West Wing - 10/07/23, 10/21/23, 10/22/23. East Wing - 11/04/23, 11/18/23, 11/25/23, 11/26/23. West Wing - 11/04/23, 11/12/23, 11/18/23, 11/19/23, 11/25/23, 11/26/23 East Wing - 12/01/23, 12/02/23, 12/09/23, 12/10/23, 12/23/23, 12/24/23, 12/30/23, 12/31/23. West Wing - 12/02/23, 12/03/23, 12/09/23, 12/10/23, 12/23/23, 12/24/23, 12/30/23, 12/31/23. This failure could place residents, their families, and facility visitors at risk of not having access to information regarding staffing data and facility census. Findings include: Observation on 05/31/24 at 9:26 AM, of staffing posting revealed, missing information of number of RNs and LVNs scheduled to work and RN and LVN hours worked for both facility wings (West and East Wing).…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-05-31 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide pharmaceutical services that assured the accurate acquiring, receiving, dispensing, safe and secure storage of medications for 1 (Resident #10) of 6 residents reviewed for medication administration; and 1 of 3 medications carts (used in Zone 4 & Zone 5) reviewed for medication storage. -The facility failed to administer medication to Resident #10, according to physician ' s order. -The facility failed to follow the facility ' s policy and procedure on drug destruction by not providing the administrator copies of Individual Control Drug Records for 21 of 31 controlled substances to reconcile with the pharmacist at time of drug destruction. -The facility failed to keep medication drawers free of dust and paper particles in medication. These failures could place residents at risk of inadequate therapeutic outcomes and worsened health conditions; could place residents at risk of drug diversion. The findings include: Resident #10 Review…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-05-31 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure all drugs and biologicals in accordance with manufacturer ' s specifications for of 3 medication carts (Zone 4 /Zone 5) reviewed for medication storage and handling of medications. -The facility failed to date Glucometer Normal/High Control Solutions when opened according to manufacturer specifications in Zone 4/Zone 5. These failures could affect diabetic residents that received medications from the facility. The findings include: Observation and interview on [DATE] 3:42 PM, LVN N revealed Glucose Control Solutions had not been dated when opened. LVN N confirmed that the manufacturer ' s specification on the Glucose Control Solution bottles documented to discard testing solutions 3 months after first opening. LVN N, stated licensed staff had been trained to write the date on the box and/or the control solution bottles when opened. Interview on [DATE] at 3:00 PM, the DON revealed licensed staff had been trained to date the bottles…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-05-31 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment to help prevent the development and transmission of communicable diseases and infections for 1 (Resident #58) of 12 residents reviewed for infection control; and 2 of 6 linen carts observed for infection control; 2 of 2 crash carts observed for infection control. The facility failed to ensure Resident #58's foley bag was not hanging from the trash can near the floor. The facility failed to keep linen cart covers in the laundry room free of tears. The facility failed to keep linen cart covers used to store clean linen free of stains. The facility failed to ensure staff were not storing clean eating utensils in linen cart. The facility failed to ensure linen carts were covered when left unattended in resident-use areas. The facility failed to keep 2 of 2 crash carts free of dust, paper particles, and dried stains This…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-05-31 · tag F0908 — failed to keep essential equipment working — patternKeep all essential equipment working safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to maintain all mechanical, electrical, and patient care equipment in safe operating condition for 1 of 1 kitchen reviewed for safe operating equipment; failed to maintain 1 of 6 linen carts in safe operating condition. The facility failed to maintain the oven in operational condition. The facility failed to maintain a working trash can next to the hand washing sink in the kitchen. The facility failed to correctly wash cookware using the three-compartment sink. The facility failed to maintain 1 of 6 clean linen carts in safe operating conditions. This failure could place residents at risk of foodborne illnesses; and potential for injury to residents and staff by not maintaining essential equipment in safe operating condition. Findings include: Observation and interview on 05/28/24 at 8:31 AM, the Dietary Manager revealed 3 of 5 stove knobs were missing. The oven door was being held closed by a bungie cord. The Dietary Manager stated that the hinges to the oven door were not working, and the oven would not stay…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-31 · tag F0607 — failed to have anti-abuse policies — isolatedDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews and record review the facility failed to implement written policies that prohibit and prevent abuse for misappropriation of property for 1 (alleged allegation of unknown resident) of 1 alleged allegation reviewed for abuse. The facility failed to implement their abuse policy when they failed to report, investigate, and protect residents from further potential abuse when it was reported on 05/30/24 to the DON by LVN D that LVN K was stealing resident (unknown who the resident(s) were) medications. This placed residents at risk for misappropriation of property and other abuses by not immediately following the facility abuse policy and procedure manual of recognizing, reporting, investigating, and allegations of misappropriation and other abuses. Finding included: During an interview on 05/30/24 at 2:32 PM, with the DON, revealed she had received a report from LVN D. The DON stated LVN D made malicious allegations about other nurses. The DON stated LVN D made a malicious report regarding LVN K taking medications from the residents. The DON stated she followed up…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-31 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews and record review the facility failed to ensure alleged violations involving abuse, neglect, exploitation, or mistreatment, including misappropriation were reported immediately, but not later than 2 hours after the allegation was made, if the events that cause the allegation involve abuse or result in serious bodily injury, or not later than 24 hours if the events that cause the allegation do not involve abuse and do not result in serious bodily injury, to the administrator of the facility, and to other officials (including to the State Survey Agency and adult protective services where state law provides for jurisdiction in long-term care facilities) in accordance with State law through established procedures for 1 (DON) of 1 DON reviewed for reporting. The DON was reported on 05/30/24 to by LVN D that an unknown nurse was stealing medications from an unknown resident(s) and failed to report it to the administrator which was not reported to the state agency. This failure could place all residents at risk for misappropriation of property by not immediately…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-31 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews, and record review the facility failed to ensure violations were thoroughly investigated with results of the investigations presented to the administrator and to other officials in accordance with state law including to state survey agency, within 5 working days of the incident and if the alleged violation was verified appropriate corrective action must be taken for 1 (stealing of medications) of 1 facility medication reviewed for incidents. The facility failed to thoroughly investigate the stealing of medications reported on 05/30/24 to the DON. This failure could place residents at risk for abuse, neglect, exploitation, and misappropriation of property and decreased quality of life. Findings included: During an interview on 05/30/24 at 2:32 PM, with the DON, she stated she had received a report from LVN D. The DON stated LVN D tenses to makes malicious allegation towards other nurses. The DON stated LVN D made a malicious report to her on 05/28/24, regarding LVN K taking medications from the residents. The DON stated she followed up with LVN K and no one had…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-31 · tag F0636 — isolatedAssess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review the facility failed to ensure that resident assessments were accurate for 3 (Resident #88, Resident #196, and Resident #198) of 5 residents reviewed for accuracy of resident assessments. The facility failed to accurately identify the need for oxygen therapy for Resident #88 admission MDS dated [DATE] and Resident #196 ' s admission MDS dated [DATE]. The facility failed to accurately identify the need for intervenors therapy for Resident #198 ' s admission MDS dated [DATE]. This deficient practice could place residents at risk of not receiving a completed initial assessment which could result in necessary care and services based on their individually assessed needs. Findings included: Resident #88 Record review of Resident #88 ' s face sheet dated 05/29/24, revealed admission on [DATE] and re-admission on [DATE] to the facility. Record review of Resident #88 ' s facility history and physical dated 03/22/24, revealed a [AGE] year-old male diagnosed with tongue…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-31 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review the facility failed to develop and implement a comprehensive person-centered care plan for each resident to meet a resident's medical, nursing, and mental and psychosocial needs that were identified in the comprehensive assessment for three (Residents #16, #49, and #89) of 18 residents assessed for comprehensive person-centered care plans. The facility failed to ensure that Resident #16's Care plan reflected interventions in place to address his frequent falls. The facility failed to ensure that Resident #49 had a care plan in place to address chronic pain. The facility failed to ensure that Resident #89 did not have a care plan in place to address potential trauma from use of a urinary catheter. These failures could put residents at increased risk of not having their care needs met. Findings included: Resident #16 Record review of Resident #16's face sheet dated 05/29/2024 revealed he was [AGE] years old, was initially admitted to the facility on [DATE] and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-31 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review the facility failed to provide necessary services to maintain good grooming and hygiene for a resident who was unable to carry out activities of daily living for 2 residents (Residents #89 and #77) out of 12 reviewed for services to maintain good grooming and hygiene. The facility failed to provide Resident #89 with removal of facial hair. The facility failed to provide personal hygiene for Resident #77 by not trimming his fingernails. This deficient practice placed residents at risk of poor hygiene and decline in residents' self-esteem. Findings included: Record Review of Resident #89's Face Sheet dated 05/30/2024 revealed she was [AGE] years old, admitted to the facility on [DATE]. Record review of Resident #89's history and physical dated 03/18/2024 revealed she had a diagnosis of dementia, hypertension, and dyslipidemia (elevated cholesterol or fats in the blood). Resident #89's activities for daily living (ADL) assistance was set up to one-person physical…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-31 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review the facility failed to provide the necessary treatment and services based on the comprehensive assessment and consistent with professional standards of practice to promote healing and prevent worsening of pressure injuries for 1 (Resident #198) of 3 residents reviewed for pressure ulcers. LVN E failed to notify the Wound Care Nurse that Resident #198 ' s dressing for his right heel and calf was not placed according to physician orders exposing the unstageable right heel. This deficient practice could place residents at risk for worsening pressure injuries, pain, and a decline in health. Findings included: Record review of Resident #198 ' s face sheet dated 05/29/24, revealed an admission on [DATE] to the facility. Record review of Resident #198 ' s hospital history and physical dated 05/14/24, revealed a 67-year –old male diagnosed with Diabetes, End-stage renal disease, and chronic right foot wounds. Record review of Resident #198 ' s admission MDS dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-31 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, record review the facility failed to ensure that a resident who was continent of bladder and bowel on admission received services and assistance to maintain continence unless his or her clinical condition is or becomes such that continence was not possible to maintain for 1of 5 (Resident #89) residents reviewed for urinary catheter. The facility failed to ensure Resident #89's catheter leg strap was in place to secure the catheter. This failure could place residents with foley catheter at risk of catheter pulling causing pain and/or infection. Findings include: Record Review of Resident #89's Face Sheet dated 05/30/2024 revealed she was [AGE] years old, admitted to the facility on [DATE]. Record review of Resident #89's history and physical dated 03/18/2024 she had a diagnosis of dementia, hypertension, and dyslipidemia (elevated cholesterol or fats in the blood). Resident #89's activities for daily living (ADL) assistance was set up to one-person physical assist from staff.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-31 · tag F0694 — isolatedProvide for the safe, appropriate administration of IV fluids for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review the facility failed to ensure residents received parenteral fluids must be administered consistent with professional standards of practice and in accordance with physician orders for 1 (Resident #198) of 2 residents reviewed for Midline/PICC (Peripherally Inserted Central Catheter) care. Resident #78 midline (intravenous catheter) dated 05/20/2024, the dressing edges where loose and coming off, dressing had dried blood towards the bottom of the dressing, and was dated 05/20/24. This failure placed residents at risk of developing an infection. Findings included: Record review of Resident #78 ' s face sheet dated 05/28/24, revealed an admission on [DATE] to the facility. Record review of Resident #78 ' s facility history and physical dated 06/08/23, revealed, a [AGE] year-old male diagnosed with borderline Diabetes and total knee replacement, and infection of prosthesis (a device such as an artificial leg, that replaces a part of the body). Record review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-31 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure that pain management was provided to residents who require such services, consistent with professional standards of practice and the residents' goals and preferences for one (Resident #49) of 12 residents reviewed for pain control . The facility failed to ensure that Resident #49's request, and physician's order to administer Tylenol 4 (Acetaminophen-Codeine Oral Tablet 300-60 MG) were carried out in a timely manner. This failure could put residents at increased risk for pain and decreased quality of life. Findings included: Record review of Resident #49's face sheet dated 05/31/2024 revealed she was [AGE] years old and was initially admitted to the facility on [DATE] and readmitted on [DATE]. Record review of Resident #49's History and Physical dated 4/4/2024 revealed she had a past medical history of chronic pain in her lower extremities (legs). She had paraplegia (paralysis of the lower body) and polyneuropathy (damaged nerves) for which she…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-31 · tag F0835 — failed to run the facility competently — isolatedAdminister the facility in a manner that enables it to use its resources effectively and efficiently.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews and record review the facility failed to be administered in a manner that enables it to use its resources effectively and efficiently to attain or maintain the highest practicable physical, mental, and psychosocial well-being of each resident for 1 of 1alleged allegation of stealing of medications reviewed for allegations of misappropriation of property. The facility failed to ensure the DON followed the internal abuse policy, report allegations of abuse to State Office, and conduct thorough abuse allegation investigation. These failures could place all residents at risk of continued abuse by not immediately following the facility policy of abuse, neglect, exploitation, or misappropriation - reporting and investigating. Findings included: During an interview on 05/30/24 at 2:32 PM, with the DON, she stated she had received a report from LVN D. The DON stated LVN D tends to makes malicious allegation towards other nurses. The DON stated LVN D made a malicious report to her on 05/28/24, regarding LVN K taking medications from the residents. The DON stated she…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-31 · tag F0925 — failed to control pests — isolatedMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to maintain an effective pest control program so that the facility is free of pests and rodents in one of six zones (Zone 1 Rooms 1 -12) reviewed for effective pest control. The facility failed to ensure that two live cockroaches were not found in Zone 1 (Rooms 1 -12) of the facility. This failure put residents at increased risk of transmission of vermin-borne illness. Findings include: Observation on 05/29/2024 at 11:09 AM, in room [ROOM NUMBER] revealed two large cockroaches (1.5 to 2 inches long) crawling on the floor. Surveyor R stepped on one of the roaches that was running quickly out of room [ROOM NUMBER] and into the hallway. In an interview and observation on 05/29/2024 at 11:12 AM, the Administrator came to room [ROOM NUMBER] and observed the live roach in room [ROOM NUMBER] and the dead roach in the hallway. She said that there should not be roaches in the facility because they were a contamination risk. She said the facility had a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-16 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review the facility failed to provide reasonable accommodation of resident needs for one out of seven Residents (Resident #6) reviewed for resident rights. On two occasions 05/11/2024 and 05/13/2024 Resident #6 was left alone in her room on the bed without being able to reach her call light. This deficiency could put other residents who are unable to use their call lights at risk of not having their care needs met by not having access to call lights to communicate their needs. Findings Included: Review of the face sheet for Resident #6 dated 05/13/2024 revealed a [AGE] year-old female and who was admitted to the facility on [DATE], with a diagnoseis of Cerebral Palsy (a congenital disorder of movement, muscle tone, or posture), muscle weakness (decreased strength in muscles), and contracture of muscle (a permanent tightening of muscles, tendons, skin, and nearby tissues that cause joints to shorten and become very stiff) . Review of the History and Physical for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-16 · tag F0849 — isolatedArrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review the facility failed to communicate with hospice representatives for 1 of 7 (Resident #1) residents reviewed for hospice services. The facility failed to notify Hospice of Resident #1's acute glucose level increase on 05/04/24. This deficient practice could place residents who receive hospice services at risk of receiving substandard care due to miscommunication between their hospice and facility care givers. The findings included: Record review of Resident #1's face sheet dated 5/16/24 revealed an [AGE] year-old female who was admitted to the facility on [DATE] with diagnoses of DM II (long-term condition in which the body has trouble controlling blood sugar and using it for energy), dementia (impaired ability to remember, think, or make decisions that interferes with doing everyday activities), and anxiety. Record review of Resident #1's physician order dated 09/27/23 revealed an order for accucheck daily for DM II, notify MD if blood glucose levels less than 70 or over…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-20 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure alleged violations involving neglect or mistreatment, including misappropriation were reported immediately, but not later than 2 hours after the allegation is made, if the events that cause the allegation involve abuse or result in serious bodily injury, or not later than 24 hours if the events that cause the allegation do not involve abuse and do not result in serious bodily injury, to the administrator of the facility and to other officials (including to the State Survey Agency and adult protective services where state law provides for jurisdiction in long-term care facilities) in accordance with State law through established procedures for 2 (Resident #2 and Resident #6) of 4 residents reviewed for reporting. Resident #2 reported to facility staff missing $400 from his wallet and the facility failed to report the incident to the state agency. LVN B reported to the Administrator that LVN A was neglecting Resident #6 by not conducting wound care…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-20 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review the facility failed to ensure that residents receive treatment and care in accordance with professional standards of practice, the comprehensive person-centered care plan for 1 (Resident #3) of 4 residents reviewed for wound care. Resident #3 was not given wound care as prescribed to left and right heel to cleanse with normal saline cleanser, pat dry, apply foam heel protector or abdominal pad and wrap with roll gauze dressing every Monday, Wednesday, and Friday for protection as ordered as there was no wound care performed on 03/13/24. This failure could affect residents by placing them at risk of deterioration of the wound. Findings included: Record review of Resident #3's face sheet dated 03/15/24, revealed, admission on [DATE] to the facility. Record review of Resident #3's facility history and physical dated 10/26/23, revealed, a [AGE] year-old male diagnosed with Diabetes Mellitus . Record review of Resident #3's care plan dated 01/15/24, revealed has a pressure ulcer…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-17 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure the resident had a right to be treated with respect and dignity for 1 (Resident #11) of 3 residents reviewed for urinary catheter care. Resident #11's catheter bag did not have a catheter bag cover exposing the catheter bag filled with urine This failure could have compromised residents' dignity for those who require urinary catheter care. Findings include: Record review of Resident #11's face sheet dated 02/14/24 revealed admission on [DATE] to the facility. Record review of Resident #11's facility history and physical dated 11/06/23 revealed a [AGE] year-old male diagnosed with schizophrenia (a serious mental disorder in which people interpret reality abnormally) and bipolar disorder (a serious mental illness that causes unusual shifts in mood, ranging from extreme highs (mania or manic episodes) to lows (depression or depressive episode)). Record review of Resident #11's quarterly MDS dated [DATE] revealed an intact cognition to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-17 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews and record review the facility failed to ensure residents the right to reside and receive services in the facility with reasonable accommodation of resident needs and preferences for 1 (Residents #14) of 16 residents reviewed for call light placement. The facility failed to ensure that Residents #14's call light was within her reach. This failure placed residents at risk of not being able to call for assistance when needed. Findings included: Record review of Resident #14's face sheet dated 02/17/24 revealed admission on [DATE] to the facility. Record review of Resident #14's facility history and physical dated 01/06/23 revealed a [AGE] year-old female diagnosed with severe intellectual disability (major delays in development, and individuals often have the ability to understand speech but otherwise have limited communication skills) and cerebral palsy (a group of disorders that affect a person's ability to move and maintain balance and posture). Record review of Resident #14's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-17 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews, and record review the facility failed to ensure that residents received the appropriate treatment and services to prevent urinary tract infections and to restore as much normal bladder function as possible for 1 (Resident #11) of 5 residents reviewed for indwelling catheters in that: Resident #11's indwelling catheter tubing was full and cloudy and evaluated on a wedge not being able to drain downwards properly. These failures placed residents at risk of collection tube becoming full and allowing urine to flow back into the bladder that could result in a urinary tract infection. Findings include: Record review of Resident #11's face sheet dated 02/14/24 revealed admission on [DATE] to the facility. Record review of Resident #11's facility history and physical dated 11/06/23 revealed a [AGE] year-old male diagnosed with schizophrenia (a serious mental disorder in which people interpret reality abnormally) and bipolar disorder (a serious mental illness that causes unusual shifts…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-17 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure medical records, in accordance with accepted professional standards and practices, were maintained on each resident that were accurately documented for 1 (Resident #2) of 5 residents reviewed for medical records. The facility failed to ensure Resident #2's medical record accurately documented Resident #2's sexual abuse/expiation allegation. This failure could place residents at risk of having incomplete and inaccurate medical records possibly resulting inadequate treatment/care. Findings include: Record review of Resident #2's face sheet dated 02/13/24 revealed admission on [DATE] to the facility. Record review of Resident #2's most recent facility history and physical in the system dated 12/21/20 revealed a [AGE] year-old female diagnosed with Osteoporosis (a bone disease that develops when bone mineral density and bone mass decreases, or when the structure and strength of bone changes), Vascular Dementia (problems with reasoning, planning,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-01-22 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide a safe, functional, sanitary, and comfortable environment for 2 of 2 residents (Resident #10 and Resident #11) reviewed for environment. The facility did not ensure the foot boards of Resident #10 and Resident #11 were not broken. These failures placed residents and staff at risk of living, working and visiting in an unsafe, unsanitary, and uncomfortable environment. Findings include: Resident #10 Record review of Resident #10 ' s face sheet dated 01/22/24 revealed admission on [DATE] and re-admission on [DATE] to the facility. Record review of Resident #10 ' s history and physical dated 08/03/23 revealed an [AGE] year-old female diagnosed with Type 2 Diabetes Mellitus, Asthma, Alzheimer ' s Disease, multiple of falls, and Osteoporosis (a bone disease that develops when bone mineral density and bone mass decreases, or when the quality or structure of bone changes). Record review of Resident #10 ' s quarterly MDS dated [DATE]…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-01-22 · tag F0641 — patternEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, the facility failed to ensure that the assessment accurately reflected the resident ' s status for 2 (Resident #4 and Resident #8) of 5 resident reviewed for accuracy of MDS assessment, in that: Resident #4 ' s annual MDS did not accurately reflect the residents ' behaviors in the annual MDS. Resident #8 ' s annual MDs did not accurately reflect the residents ' behaviors in the annual MDS. This deficient practice could affect residents at the facility who had been assessed for behaviors and could contribute to inadequate care. Findings included: Resident #4 Record review of Resident #4 ' s face sheet dated 01/18/24 revealed admission on [DATE] and re-admission on [DATE] to the facility. Record review of Resident #4 ' s facility history and physical dated 05/18/23 revealed a [AGE] year-old female diagnosed with psychiatric behavior with aggression and paranoid schizophrenia (a pattern of behavior where a person feels distrustful and suspicious of other people and acts…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-01-22 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to develop and implement comprehensive person-centered care plan that includes measurable objectives and time frames to meet a resident medical and nursing needs to be furnished to attain or maintain the residents highest practicable physical, mental, and psychosocial well-being for 5 (Resident # 3, #4, #5, #7, and #8 ) of 12 residents reviewed for care plans. The facility failed to implement a comprehensive person-centered care plan for Resident #7 ' s history of falls. The facility failed to implement a comprehensive person-centered care plan to address elopement risk for Residents #3, #4, #5, #7, and #8. This deficient practice could place residents in the facility at risk of not receiving the necessary care or services and having personalized plans developed to address their needs. Findings include: Resident #7 Record review of Resident #7 ' s face sheet dated 01/19/24 revealed admission on [DATE] and re-admission on [DATE] to the facility with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-22 · tag F0561 — failed to honor residents' choices — isolatedHonor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to promote and facilitate resident self-determination through support of resident choice for 1 of 10 residents (Resident #11) reviewed for respect and dignity. The facility staff failed to honor Resident #11 ' s request to turn on her TV, instead of going to sleep. This failure could place residents at risk of diminished quality of life. Findings included: Record review of Resident # 11 ' s face sheet dated 01/18/24 revealed, admission on [DATE] and re-admission on [DATE] to the facility. Resident #11 was a [AGE] year-old female diagnosed with Cerebral Palsy (weakness or problems with using the muscles), muscle weakness (no muscle strength), contracture of muscle to right hand, insomnia (a sleep disorder in which you have trouble falling and/or staying asleep), vascular dementia (problems with reasoning, planning, judgment, memory and other thought processes caused by brain damage from impaired blood flow to your brain), paraplegia (paralysis…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-22 · tag F0583 — failed to protect personal privacy — isolatedKeep residents' personal and medical records private and confidential.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to respect a resident's right to personal privacy during personal care for 1 of 10 residents ( Resident #12) reviewed for respect and dignity. The facility failed to close the curtain and provide privacy when changing Resident #12. This failure could place residents at risk of diminished quality of life. Findings included: Record review of Resident #12 ' s face sheet dated 01/19/24 revealed admission on [DATE] and re-admission on [DATE] to the facility. Record review of Resident #12 ' s quarterly MDS dated [DATE] revealed Resident #12 was cognitively intact to be able to recall and make daily decision BIMS (BIMS a brief cognitive screening measure that focuses on orientation and short-term word recall) score of 12. Functional limitation in range of motion was marked for upper and lower extremity for impairments on both sides. Activities of daily show substantial/maximal assistance for dressing and partial/moderate assistance form nursing staff…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-22 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to report an alleged violation of injury of unknown origin immediately to the administrator of the facility and to other officials (including to state survey agency) in accordance with State law and according to their policy for 1 (Resident # 13) of 2 residents reviewed for allegations of injury with unknown origin. The facility failed to report Resident #13 ' s injury of unknown origin related to her dislocated jaw to State Office. This failure could place all residents at risk for abuse and/or neglect by not immediately reporting allegations of injuries of unknown origin to the proper authorities at the facility. Findings Include: Resident #13 Record review of Resident #13 ' s face sheet dated 01/18/2024 revealed an [AGE] year-old female who was admitted on [DATE]. Record review of Resident #13 ' s history and physical dated 06/08/2023 revealed admitting diagnoses of debility (weakness caused by an illness, injury, or aging) post observation and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-22 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure all alleged violations involving abuse, neglect, and exploitation and injuries of unknown origin were thoroughly investigated for 1 (Resident #13 ) of 5 residents reviewed for abuse and neglect. The facility did not thoroughly investigate Resident #13 ' s injury of unknown origins. This failure could place residents at risk for abuse, neglect, and decreased quality of life. Findings include: Record review of Resident #13 ' s face sheet dated 01/18/2024 revealed an [AGE] year-old female who was admitted on [DATE]. Record review of Resident #13 ' s history and physical dated 06/08/2023 revealed admitting diagnoses of debility post been seen under observation and isolation due to exposure to coronavirus complicated by underlying dementia and chronic comorbidities. Record review of Resident #13 ' s quarterly MDS dated [DATE] revealed a BIMS score of 04, she was severely cognitive impaired. Required extensive assistance with one-person…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-22 · tag F0655 — isolatedCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review the facility failed to develop and implement a baseline care plan for each resident that includes the instructions needed to provide effective and person-centered care of the resident that meet professional standards of quality care 48 hours of a resident ' s admission for 2 (Resident #2) of 5 residents reviewed for baseline care plan, in that:. Resident #2 did not have a baseline care plan that addressed his history of falls. This failure could have placed newly admitted residents at risk of not receiving the care and services and continuity of care. Findings include: Record review of Resident #2 ' s face sheet dated 01/13/24 revealed admission on [DATE] to the facility. Record review of Resident #2 ' s facility history and physical dated 12/28/23 revealed a [AGE] year-old male diagnosed with Dementia and history of falls. Record review of Resident #2 ' s admission MDS dated [DATE] revealed Resident #2 to be cognitively intact to be able to recall and make daily decision…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-22 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure respiratory care was provided in a manner consistent with professional standards of practice for 1 (Resident#10) of 2 residents reviewed for respiratory care in that: The facility failed to place Resident #10 ' s nasal cannula in a clear labeled bag while not in use. These deficient practices could place residents at risk for infection due to improper care practices. Findings Include: Record review of Resident #10 ' s face sheet dated 01/22/24 revealed admission on [DATE] and re-admission on [DATE] to the facility. Record review of Resident #10 ' s facility history and physical dated 08/03/23 revealed an [AGE] year-old female diagnosed with Type 2 Diabetes Mellitus, Asthma, Alzheimer ' s Disease, multiple of falls, and Osteoporosis (a bone disease that develops when bone mineral density and bone mass decreases, or when the quality or structure of bone changes). Record review of Resident #10 ' s quarterly MDS dated [DATE] revealed a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-09-19 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to maintain an infection prevention and control program designed to provide a safe, sanitary and comfortable environment and to help prevent the development and transmission of communicable disease and infection for 3 (Linen Carts #1, Linen #2, and #3) of 4 linen carts and 1 (Resident #1) of 2 residents reviewed for infection control in that: 1. Linen Carts #1, #2, & #3 were not covered and sealed while storing linen, towels, Hoyers (allow a person to be lifted and transferred with a minimum of physical effort) slings, gloves, gowns, and briefs to prevent the spread of infection while in [NAME] Hall High & Low and East Hall Low. 2. Resident #1's nasal cannula fell on the floor in her room and LVN A picked up the nasal cannula and placed it back on Resident #1. These deficient practices could place residents at risk for infection due to improper care practices. Findings include: Linen Carts Observation on 09/14/23 at 1:57 PM revealed in the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-09-19 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to develop and implement comprehensive person-centered care plan that includes measurable objectives and time frames to meet a resident medical and nursing needs to be furnished to attain or maintain the residents highest practicable physical, mental, and psychosocial well-being for 2 (Resident #1 & Resident #2) of 4 residents reviewed for care plans in that: 1. The facility failed to develop a comprehensive person-centered care plan for Resident #1's for oxygen use. 2. Resident #2's refusal to be evaluated in bed while eating foods and drinking liquids was not addressed in his comprehensive person-centered care plan. This deficient practice could place residents in the facility at risk of not receiving the necessary care or services and having personalized plans developed to address their needs. Findings include: Resident #1 Record review of Resident #1's face sheet dated 09/19/23 revealed Resident #1 was admitted on [DATE] and readmitted on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-09-19 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure that a resident who needs respiratory care is provided such care, consistent with professional standards of practice for 1 (Resident #1) of 2 residents observed for oxygen management. 1. Resident #1 utilized oxygen in her room did not have an oxygen sign posted outside of the room. These failures could place residents on oxygen therapy at risk of receiving incorrect or inadequate oxygen support and decline in health. Findings include: Resident #1 Record review of Resident #1's face sheet dated 09/19/23 revealed Resident #1 was admitted on [DATE] and readmitted on [DATE] to the facility. Record review of Resident #1's History and physical dated 03/15/23 revealed a [AGE] year-old female diagnosed with cognitive impairment and traumatic brain injury Record review of Resident #1's quarterly MDS dated [DATE] revealed a [AGE] year-old female diagnosed with stroke, hemiparesis (weakness or the inability to move on one side of the body,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-04 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to develop and implement a comprehensive person-centered care plan for each resident describing the services that are to be furnished to attain or maintain the resident's highest practicable physical, mental, and psychosocial well-being and any services that would otherwise be required but are not provided due to the resident's exercise of rights including the right to refuse treatment for one (Resident #1) of 10 residents reviewed for Care Plans. The facility failed to develop a care plan to address resident's refusal of help with activities of daily living. This failure put residents at increased risk of impaired skin integrity, decreased quality of life. Findings include: Record review of Resident #1's face sheet dated 08/03/2023 documented that she was [AGE] years old and most recently admitted to the facility on [DATE]. Record review of Resident #1's History and Physical dated 09/17/2022 documented diagnoses including dementia, diabetes,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-04 · tag F0849 — isolatedArrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure a communication process, including how the communication will be documented, between the LTC facility and the hospice provider, to ensure that the needs of the resident are addressed and met 24 hours per day for one (Resident #1) of two residents reviewed for administration. The facility failed to ensure accurate and complete documentation of bathing services provided to or refused by Resident #1 by the hospice. This failure put the resident at increased risk of undetected gaps in provision of bathing services which could result in impaired skin integrity and decreased quality of life. Findings include: Record review of Resident #1's face sheet dated 08/03/2023 documented that she was [AGE] years old and most recently admitted to the facility on [DATE]. It indicated that she was receiving hospice services. Record review of Resident #1's History and Physical dated 09/17/2022 documented diagnoses including dementia, congestive heart…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2023-03-29 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on the observations, interviews, and record review the facility failed to store, prepare, distribute and serve food in accordance with professional standards for food service safety in 1 of 1 kitchen reviewed for food and nutrition services, in that: 1. Food products in dry storage, freezer, and in refrigerator were not correctly labeled, wrapped, or were expired. 2. Staff were not wearing hairnets properly. 3. Freezer was dirty. 4. Food temperatures were not taken prior to serving meals. 5. Staff did not wash hands after touching hair on the serving line. These failures could affect residents by placing them at risk of food borne illness. Findings include: Observation and interview on 3/26/23 at 8:03 AM initial tour was conducted with Kitchen Aide P. Kitchen Aide P stated dessert in plastic containers (total of 11) were not labeled and should have been labeled with date they were prepared and chicken wings in freezer and sausages did not have date of when it was opened and should have been dated with date…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-03-29 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews, the facility failed to develop and implement a comprehensive person-centered care plan for a resident, consistent with the residents ' rights set forth that includes measurable objectives and timeframes to meet a resident ' s medical, nursing, and mental and psychosocial needs that are identified in the comprehensive assessment for 3 (Resident #26, Resident #2, and Resident #5) of 10 residents reviewed for comprehensive care plans in that: Resident #26 comprehensive care plan did not address pressure ulcers. Resident #2 comprehensive care plan did not address assisted feeding. Resident #5 was not wearing appropriate footwear as listed on comprehensive care plan. This deficient practice could affect residents by placing them at risk of not receiving care and services to meet their needs. Finding included: Record review of Resident #26 ' s Face Sheet admission date was 06/10/21 and readmission was 01/25/2022 to the facility. Record review of Resident #26 ' s…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-03-29 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews, and record reviews the facility failed to provide the necessary services to maintain good grooming and personal hygiene care for 4 (Resident #83, Resident #5, Resident #66 and Resident #18) of 5 residents reviewed for ADL care. Resident #18 did not have her brief changed on a timely basis and was not turned as needed. The facility failed to ensure facility staff provided showers, personal grooming for Resident #83, Resident #5, and Resident #14. This failure could place residents at risk of not receiving assistance with personal care which could cause pain, skin breakdown, and low self-esteem. Findings Included: Resident #83 Record review of Resident #83's Face Sheet admission date was 11/21/2022 at the facility. Record review of Resident #83's History and Physical dated 11/22/2022 indicates Resident #83 was a [AGE] year-old female who had a diagnosis of End Stage Renal Disease, hypertension, Type 2 diabetes, and osteomyelitis. Record review of Resident #83's MDS Quarterly dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-03-29 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure that residents receive treatment and care in accordance with professional standards of practice, and the comprehensive person-centered care plan for 2 (Resident #2, and Resident #55) of 10 residents reviewed for repositioning. The facility failed to ensure Resident #2, and Resident #55 were repositioned every 2 hours. This failure could affect others by placing them at risk of potential medical complications related to changes in condition. Findings included: Resident #2 Record review of Resident #2's Face Sheet dated 3/28/23 revealed a [AGE] year old female who was admitted on [DATE] and readmitted on [DATE] at the facility. Record review of Resident #2's History and Physical dated 05/26/2022 revealed diagnosis of open wound unspecified, muscle weakness, and dementia. Record review of Resident #2's MDS significant change in condition dated 01/18/2023 revealed she was severely cognitively impaired. It also indicated ADLs as…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-03-29 · tag F0692 — failed to prevent malnutrition and dehydration — patternProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure that a resident maintained acceptable parameters of nutritional status, for 1 resident (Resident #64) of 21 residents reviewed for weight loss. The facility failed to monitor, document, care plan, and implementplace interventionss for Resident #64 significant weight loss. This failure could place all residents in the facility at risk for weight loss, and not maintaining their highest practicable level of health. The findings included: Record Review of Resident #64's Face Sheet dated 3/27/23 documented in part resident is a [AGE] year-old female admitted on [DATE] to the facility. Record Review of Resident #64's History and Physical dated 07/06/22 established diagnoses of anemia, prediabetic, gastroesophageal reflux disease, and hyperlipidemia. Record Review of Resident #64 Referral History and Physical dated 6/24/22 from doctor visit documented in part resident weight as 181 lbs. Record Review of Resident#64 Annual MDS dated [DATE]…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-03-29 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide pharmaceutical services (including procedures that assure the accurate acquiring, receiving, dispensing, and administering of all drugs and biologicals) to meet the needs of each resident for 1 resident (Residents #83) of 8 reviewed for medication administration. MA S administered Resident #83 medication prior to taking blood pressure. This deficient practice could cause a decline in health of residents who receive medication that are not according to physician orders. Findings included: Review of Resident #83's face sheet dated 03/28/23 revealed a [AGE] year-old female with an admission date of 11/21/22. Review of Resident #83's History and Physical dated 02/27/23 revealed she was diagnosed with hypertension (high blood pressure). Review of physician orders dated 3/28/2023 revealed an order for Lisinopril Tablet 10 MG Give 1 tablet by mouth one time a day for hypertension hold if SBP <110mm/Hg, pulse <60. Observations during medication pass on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-03-29 · tag F0805 — failed to prepare food in a form residents can eat — patternEnsure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure food was prepared in a form designed to meet individual needs for 2 (Resident #2 and Resident #67) of 2 meals reviewed for residents with a diet order for nectar consistency reviewed for provision of food in a form designed to meet individual needs. 1. Resident #2 and Resident #67 received liquids of the wrong consistency. 2. Residents #2 and #67 had meal tickets that had not been updated and contained old information regarding dietary orders for liquid consistency. 3. Resident #2 and Resident #67 meal tickets were not updated. This failure could place residents who received liquid consistency diets at-risk of inadequate nutrition, choking, and aspiration. Findings include: Resident #2 Record review of Resident #2's Face Sheet admission was on 03/28/2012 and readmitted on [DATE] at the facility. Record review of Resident #2's History and Physical dated 05/26/2022 had a [AGE] year-old female with a diagnosis of dysphagia (difficult…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-03-29 · tag F0806 — failed to honor food preferences — patternEnsure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure that a resident maintained acceptable parameters of nutritional status, for 1 resident (Resident #64) of 21 residents reviewed for weight loss. The facility failed to monitor, document, care plan, and implementplace interventionss for Resident #64 significant weight loss. This failure could place all residents in the facility at risk for weight loss, and not maintaining their highest practicable level of health. The findings included: Record Review of Resident #64's Face Sheet dated 3/27/23 documented in part resident is a [AGE] year-old female admitted on [DATE] to the facility. Record Review of Resident #64's History and Physical dated 07/06/22 established diagnoses of anemia, prediabetic, gastroesophageal reflux disease, and hyperlipidemia. Record Review of Resident #64 Referral History and Physical dated 6/24/22 from doctor visit documented in part resident weight as 181 lbs. Record Review of Resident#64 Annual MDS dated [DATE]…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-03-29 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to treat each resident with respect and dignity and care for each resident in a manner and in an environment that promotes maintenance or enhancement of his or her quality of life, recognizing each resident's individuality for 2 of 6 residents (Residents #55 and #64) reviewed for dignity. The facility did not provide Resident #55 or Resident #64 personal clothing to wear instead of hospital gowns. This failure could place residents at risk of diminished quality of life. Findings included: Record review of Resident #55's face sheet dated 3/28/23 revealed a [AGE] year-old female admitted on [DATE] and readmitted on [DATE]. Record review of Resident #55's history and physical dated 5/5/22 revealed diagnoses of depression and schizoaffective disorder (may include delusions, hallucinations, depressed episodes, and manic periods of high energy.) Record review of Resident #55's quarterly MDS assessment dated [DATE] revealed a BIMS score of 13, which…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-03-29 · tag F0637 — isolatedAssess the resident when there is a significant change in condition
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, the facility failed to ensure that the assessment accurately reflected the resident's status for 1 (Resident #26) of 5 resident reviewed for accuracy of MDS assessment, in that: Resident #26's quarterly MDS did not accurately reflect the residents' significant changes in pressure ulcers and in bathing in the quarterly MDS. This deficient practice could affect residents at the facility who had been assessed for pressure ulcers and bathing and could contribute to inadequate care. Findings included: Record review of Resident #26's Face Sheet admission date was 06/10/21 and readmission was 01/25/2022 to the facility. Record review of Resident #26's History and Physical dated 09/20/2022 indicates Resident #26 was a [AGE] year-old male was a diagnosis with a stroke, hemiplegia (paralysis of one side of the body), and Atrial fibrillation is an irregular and often very rapid heart rhythm (arrhythmia) that can lead to blood clots in the heart). Record review of Resident #26's MDS…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2025-07-24 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
The findings included:An observation and interview on 07/23/25 at 11:55 AM with Treatment LVN, revealed red dried drippings on the Betadine bottle stored in the treatment cart. Treatment LVN stated all bottles should be clean and free of dried drippings. He stated dried drippings were an infection control issue which can affect the residents. Treatment LVN stated he was responsible for the maintenance of the treatment cart.An interview on 07/24/25 at 12:25 PM with the ADON who stated the Treatment LVN was responsible for the treatment cart. She stated the Treatment LVN were to review their treatment cart daily for cleanliness including bottles being free from dried drippings. The ADON stated it was her and the DON's responsibility to monitor all carts for cleanliness on a weekly basis. The ADON stated the risk for dried drippings on the Betadine bottle included an infection control issue which was a risk for the residents being treated.An interview on 07/24/25 at 1:16 PM with the DON who stated that the Betadine bottle should be clean. The DON stated she was also the Infection…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$191,503 in federal fines across 2 penalties. 1 Medicare payment denial on record.
- $24,441 — penalty dated 2024-01-22
- $167,062 — penalty dated 2024-01-22
- Medicare payment denial — starting 2024-02-17 for 33 days
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to CREATIVE SOLUTIONS IN HEALTHCARE — 149 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 2.1 | -1.1 vs chain |
| Health inspection | 1 of 5 | 2.7 | -1.7 vs chain |
| Staffing | 1 of 5 | 1.1 | -0.1 vs chain |
| Quality measures | 3 of 5 | 3.2 | -0.2 vs chain |
The other 148 homes this chain runs (chain average 2.1★, per CMS)
Showing 40 of 148; lowest-rated first.
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| BOWERS, SEAN | Individual | MANAGING CONTROL - GOVERNING BODY | since 07/01/2024 |
| CISNEROS, ALFRED | Individual | MANAGING CONTROL - GOVERNING BODY | since 02/18/2008 |
| COBB, TRAVIS | Individual | MANAGING CONTROL - GOVERNING BODY | since 10/05/2022 |
| COOPER, STEPHEN | Individual | MANAGING CONTROL - GOVERNING BODY | since 11/11/2022 |
| HARDIN, SHERRIE | Individual | MANAGING CONTROL - GOVERNING BODY | since 09/04/2024 |
| KERZEE, RICHARD | Individual | MANAGING CONTROL - GOVERNING BODY | since 09/24/2007 |
| KORENEK, PATRICIA | Individual | MANAGING CONTROL - GOVERNING BODY | since 05/05/2018 |
| SOECHTING, PAUL | Individual | MANAGING CONTROL - GOVERNING BODY | since 11/22/2024 |
| STRACK, JOE | Individual | MANAGING CONTROL - GOVERNING BODY | since 02/11/2022 |
| HUGGINS, LINDA | Individual | CORPORATE DIRECTOR | since 04/01/2022 |
| WILLIG, ZACHARY | Individual | CORPORATE DIRECTOR | since 01/01/2025 |
| THOMPSON, JOHNNY | Individual | CORPORATE OFFICER | since 01/01/2024 |
| EL PASO I ENTERPRISES, LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 09/01/2022 |
| BLAKE, GARY | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 09/01/2022 |
| BLAKE, MALISA | Individual | OPERATIONAL/MANAGERIAL CONTROL | since 09/01/2022 |
| CIUBUC, RADU | Individual | ADP OF THE SNF | since 01/01/2025 |
| LOZANO, FABIANA | Individual | ADP OF THE SNF | since 04/14/2025 |
CMS files one row per role, so the 19 rows in the source record cover these 17 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.
1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 75% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2024. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2024). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in TX
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Texas Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 675479. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-07-24, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.