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Mountain View Health & Rehabilitation

1600 Muchison Rd, El Paso, TX 79902 · For profit - Limited Liability company · 187 certified beds · (915) 544-2002 Medicare & Medicaid certified

Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0600) — cited May 2025Behavioral-health or dementia-care citation — no harm found (F0740)3 immediate-jeopardy citations2 immediate-jeopardy citations CMS recorded as corrected before the inspection ended (past non-compliance)$123,186 in federal fines1 Medicare payment denial
Insights

This home has serious findings on its record. Read them closely before you consider it.

Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0600), cited May 2025
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0604, F0607, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • inspectors cited 3 immediate-jeopardy problems — the most serious level
  • inspectors recorded 2 serious findings as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
  • a high number of inspection citations overall (72) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $123,186 in federal fines (most recent 2025-11-17)
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its independent health-inspection rating is low (1/5)
  • its payroll-based staffing rating is low (1/5)
  • nursing-staff turnover (96%) runs well above the national median (45%)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 1 of 5
Quality measuresSelf-reported by the facility 3 of 5

Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★ 2/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
3260 N Mesa St · (915) 544-6262 · Call to confirm hours
Pharmacy
4005 N Mesa St · (915) 532-2400 · Call to confirm hours
Grocery
4126 N Mesa St · (915) 351-8727 · Call to confirm hours
Park
801 Stockwell Ln · (915) 541-4331 · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 3 of 5
Long-stay residentspeople who live here 4 of 5
Short-stay residentsrehab / post-hospital 3 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 2 to 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased19.2%15.8%15.4%worse
Long-stay residents who lose too much weight2.1%3.0%5.4%better
Long-stay residents with a catheter left in their bladder0.2%0.3%0.9%better than state — see note marked double-dagger below the table
Long-stay residents with a urinary tract infection1.2%0.8%2.0%worse than state — see note marked double-dagger below the table
Long-stay residents with depressive symptoms1.7%2.4%6.5%better than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.0%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury3.2%3.3%3.3%typical
Long-stay residents whose ability to walk worsened22.4%14.0%16.1%worse
Long-stay residents on antianxiety or hypnotic medication16.7%18.0%18.9%better
Long-stay residents given the seasonal flu vaccine99.1%98.0%95.3%typical
Long-stay residents with pressure ulcers4.3%3.8%4.7%typical
Long-stay residents with worsening bladder/bowel control19.3%13.4%21.2%typical
Long-stay residents who got an antipsychotic medication — see the note below the table9.0%9.6%17.1%better
Short-stay residents who newly got an antipsychotic medication3.0%1.5%1.4%worse
Short-stay residents given the seasonal flu vaccine97.3%88.0%79.4%better
Short-stay residents rehospitalized after admission18.9%25.7%22.6%better
Short-stay residents with an outpatient ER visit6.1%12.3%12.0%better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

37.9% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 73 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

37.9%U.S. median 51.5%
Got home and stayed home
12.0%U.S. median 10.7%
Went back to hospital
48.4%U.S. median 56.6%
Met the expected recovery
0.28U.S. median 0.31
Therapy hours / resident / day
0.14hours / resident / day
Physical therapy
0.10hours / resident / day
Occupational therapy
0.04hours / resident / day
Speech therapy

Met the expected recovery: 48.4% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 31 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.28 therapist hours per resident per day in 2026Q1 — more than 43% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 6% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF37.9%CMS range 28.4–52.051.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF12.0%CMS range 8.4–16.710.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge48.4%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge67.7%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge32.3%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified18.8%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge86.4%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened4.2%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization8.5%CMS range 4.6–13.77.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.061.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.44
RN hours/ resident / day
0.82
LPN hours/ resident / day
2.10
Aide hours/ resident / day
3.37
Total nurse hours/ resident / day
0.12
RN hoursweekends
95.9%
Total nursing turnover
100.0%
RN turnover

How full it usually is: this home is certified for 187 beds and averages 133.5 residents a day — about 71% occupied, or roughly 54 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.37 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.44 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.10 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.86 hrs/resident/day on weekends vs 3.57 on weekdays — 20% thinner on weekends — a notable drop. RN hours go from 0.57 to 0.12 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 96% is well above the national median of 45%. 2 administrators have left in the past year — frequent leadership churn is a warning sign families often miss.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

11
deficiencies at the latest standard inspection (2026-03-26)
9
at the previous standard inspection (2024-12-19)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

72 citations, most serious first. The 15 most serious are shown; the remaining 57 are one tap away and print in full.

  • Immediate jeopardy · Jcited before2025-11-17 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to develop and implement a comprehensive person-centered care plan that includes measurable objectives and time frames to meet a resident's medical and nursing needs for 1 of 7 residents (Resident #1) reviewed for care plans.The facility failed to implement Resident #1's comprehensive person-centered care plan for repositioning assistance by two staff members. On 11/11/25, CNA A repositioned the resident alone. During the process, the resident rolled off the bed and struck his head on the suctioning machine suffering from a brain bleed, sustaining a 2 cm laceration above the right eyebrow, orbital fracture, and sinus fracture. The noncompliance was identified as PNC. The IJ began on 11/11/25 and ended 11/11/25. The facility had corrected the noncompliance before the investigation began. This failure places the resident at risk of inappropriate repositioning with resulting injury. The findings included:Record review of Resident #1's face sheet…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Past Non-Compliance
  • Immediate jeopardy · Jcited before2025-11-17 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure each resident receives adequate supervision to prevent accidents for 1 (Resident #1) of 7 residents reviewed for accidents and supervision.Resident #1 required two-person assistance for peri care and repositioning. On 11/11/25, CNA A repositioned the resident alone. During the process, the resident rolled off the bed and struck his head on the suctioning machine, causing for him to suffer a brain bleed, sustaining a 2 cm laceration above the right eyebrow, orbital fracture, and sinus fracture. The noncompliance was identified as PNC. The IJ began on 11/11/25 and ended 11/11/25. The facility had corrected the noncompliance before the survey began.These failures placed residents at risk of injuries, hospitalization, and death. The findings included:Record review of Resident #1's face sheet dated 11/13/25 revealed a [AGE] year-old male who was originally admitted to the facility on [DATE] and readmitted on [DATE]. Record review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Past Non-Compliance
  • Immediate jeopardy · J2025-05-05 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure residents had the right to be free from abuse, neglect, misappropriation of resident property, and exploitation for 1 of 9 residents (Residents #1) reviewed for neglect. The facility failed to coordinate care and services with the hospice provider to ensure the written plans of care included both the most recent hospice plan of care and a description of the services furnished by the nursing facility to prevent neglect. The Hospice Aide failed to transfer Resident # 1 on 04/23/25 with a Mechanical lift and two-person assistance that resulted in a fall. The resident sustained a 2 cm laceration to the right side of the forehead and a dense fracture of C1 and C2 (a broken bone in the neck, specifically on second vertebra, breaks at its base). An Immediate Jeopardy (IJ) situation was identified on 05/02/25. While the IJ was removed on 05/05/25, the facility remained out of compliance at a scope of isolated with a potential for more than…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · Jcited before2025-05-05 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure each resident receives adequate supervision and assistance devices to prevent for 1 of 9 residents (Residents #1) reviewed for accidents. The facility failed to ensure the Hospice Aide failed to transfer Resident # 1 on 04/23/25 with a Mechanical lift and two-person assistance that resulted in a fall. The resident sustained a 2 cm laceration to the right side of the forehead and a dense fracture of C1 and C2 (a broken bone in the neck, specifically on second vertebra, breaks at its base). An Immediate Jeopardy (IJ) situation was identified on 05/02/25. While the IJ was removed on 05/05/25, the facility remained out of compliance at a scope of isolated with a potential for more than minimal harm, due to the facility need to evaluate the effectiveness of the corrective systems. This failure could place residents at risk for falls, injury, or death. Findings include: Record review of Resident #1's admission Record, dated 04/29/2025,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · J2025-05-05 · tag F0849 — isolated
    Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure coordination of care to ensure hospice services were provided according to the services the LTC facility provided based on resident's care plan for 1 of 9 residents (Residents #1) reviewed for hospice services. The facility failed to coordinate with hospice interdiciplinary team to coordinate care to the resident provided by facility staff and hospice staff for those residents receiving these services. The Hospice Aide failed to transfer Resident # 1 on 04/23/25 with a Mechanical lift and two-person assistance that resulted in a fall. The resident sustained a 2 cm laceration to the right side of the forehead and a dense fracture of C1 and C2 (a broken bone in the neck, specifically on second vertebra, breaks at its base) resulting in placement in the hospital ICU. An Immediate Jeopardy (IJ) situation was identified on 05/02/25. While the IJ was removed on 05/05/25, the facility remained out of compliance at a scope of isolated with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-07-02 · tag F0850 — failed to provide social-work services — pattern
    Hire a qualified full-time social worker in a facility with more than 120 beds.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to ensure that it employed a qualified social worker on a full-time basis for one of one social worker positions reviewed for social services, in that: The facility, which was licensed for 187 beds, failed to employ a qualified social worker on a full-time basis since 05/30/2026.This failure put facility residents at risk of not having their psychosocial or discharge planning needs met. Findings included:Review of the Facility's Summary Report revealed the facility was licensed for 187 beds.During an interview and record review on 07/02/26 at 5:25 p.m. with the Administrator, revealed employee list provided to the surveyor on 07/01/26 by the Administrator revealed Social Worker R was listed as Social Worker unlicensed. He said he hired Social Worker R on 04/03/26, who was unlicensed, to assist the previously licensed Social Worker that had resigned on 05/30/26. He said he was in the process of interviewing potential applicants to hire a licensed Social Worker as soon as possible.Record review of the facility's undated policy…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-07-02 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, and record review, the facility failed to conduct assessments that accurately reflected the resident's status for 1 of 4 residents (Residents #2) reviewed for resident assessments.The facility failed to ensure Resident #2's Annual MDS Assessment accurately reflected resident's behaviors exhibited ongoing basis when daily care was provided.The failure could place residents at risk of not receiving the proper care required to attain or maintain the highest practicable physical, mental, and psychosocial well-being.The findings included:Review of Resident #2's admission Record, dated 7/01/26, revealed she was an [AGE] year-old female admitted to the facility on [DATE] and re-admitted [DATE].Review of Resident #2's History & Physical dated 12/22/25, revealed Major Depression (is a serious mood disorder causing persistent sadness, hopelessness and loss of interest in activities, significantly affecting daily life, sleep, appetite and concentration), Anxiety Disorder (mental health condition…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-07-02 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review the facility failed to develop and implement a comprehensive, person-centered care plan for each resident that included measurable objectives and time frames to meet, attain, and/or maintain the resident's highest practicable physical, mental, and psychosocial well-being for 1 of 4 residents (Resident #1) reviewed for care plans. The facility failed to ensure behaviors were addressed in Resident #2's Care Plan. This failure could affect residents by placing them at risk of not receiving individualized care and services to meet their needs. The findings included:Review of Resident #2's admission Record, dated 7/01/26, revealed she was an [AGE] year-old female admitted to the facility on [DATE] and re-admitted [DATE].Review of Resident #2's History & Physical dated 12/22/25, revealed Major Depression (is a serious mood disorder causing persistent sadness, hopelessness and loss of interest in activities, significantly affecting daily life, sleep, appetite and concentration),…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-07-02 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure each resident received adequate supervision and assistance devices to prevent accidents for 1 of 4 residents (Resident #4) reviewed for quality of care in that:The facility failed to ensure CNA I and CNA J correctly applied the gait belt to transfer Resident #4 from the wheelchair to the bed.The failure could put residents at risk of accidents and serious injuries which could result in a reduced quality of life.Findings included:Review of Resident #4's admission Record, dated 7/02/26, revealed she was an [AGE] year-old female admitted to the facility on [DATE] and re-admitted [DATE].Review of Resident #4's History & Physical dated 3/16/26, revealed Debility and immobility. Mobility device wheelchair. Substantial/maximal assistance with Sit to lying, sit to stand, chair/bed-to-chair transfer; Non-Alzheimer's Dementia, CVA (a stroke, causing blood flow to part of the brain gets cut off, starving brain cells of oxygen and causing them…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-04-09 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and Record review, the facility failed to ensure food was maintained and served in a palatable manner for 1 of 1 Kitchen observations reviewed for food temperatures. The facility failed to store thawed waffles under appropriate cold holding temperatures on 04/09/2026. This failure could affect food quality, safety and resident consumption. Findings include: In an observation and interview on 04/09/2026 at 11:45 am, with the Dietary Manager revealed a Ziploc bag containing defrosted waffles was observed sitting on a bread rack at room temperature. The Ziploc bag was dated 04/09/2026. The Dietary Manager was asked if the waffles should be refrigerated after thawing. The Dietary Manager stated, No as they could be left outside for use tomorrow, we will be using them tomorrow that's why they are left out. When asked if there is any risk of them being left out, the Dietary Manager stated No it is like bread which is why it is in the bread rack In an interview on 04/09/2026 at 01:04 pm, Administrator stated thawed food items should be maintained at the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-03-26 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and record review the facility failed to distribute and serve food in accordance with professional standards for food service safety in 1 of 1 kitchen reviewed for sanitation and food storage.-The facility failed to ensure dietary staff followed proper food safety practices for hand hygiene after contamination on 03/24/2026.This failure had the potential to place residents at risk for foodborne illness.Findings included:During an observation on 3/24/2026 at 11:58 AM, it was observed that [NAME] F collected all the used sanitizing towelettes and wrappers and discarded them in the trash without practicing hand hygiene before returning to work. At 12:10 PM [NAME] F was filling a bowl of pozole (Mexican pork stew) that overflowed and wet her left hand with dripping falling back into the steam table pozole insert, she proceeded to work without practicing hand hygiene. At 12:13 PM [NAME] F was filling another bowl of pozole that overflowed and wet her left hand with dripping falling back into the steam table pozole insert, she proceeded to work without…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-03-26 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to maintain an infection prevention program designed to provide safe, sanitary, and prevent the development and transmission of communicable diseases and infections for 2 of 8 residents (Resident #8 and Resident #77) reviewed for transmission-based precautions.- The facility failed on 03/24/2026 to ensure an unattended IV saline syringe flush was not left on Resident #77' nightstand.- The facility failed on 03/24/2026 and 03/25/2026 to ensure Resident #8's Eternal Feeding Syringe was not uncovered on his nightstand or in his dresser.The failures placed residents at risk for developing a preventable infection during patient care.Findings Included:Findings Included: 1.Resident #8 Record review of Resident #8 face sheet dated 03/26/2026 revealed an [AGE] year-old male with an admission date on 08/11/2025. Record review of Resident #8 Quarterly MDS dated [DATE] revealed the resident had a BIMS score of 13 indicating he was cognitively intact.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-26 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure residents were provided services with reasonable accommodation of needs and preferences for 3 of 28 residents (Residents #13, #56 and #87) reviewed for call lights. The facility failed to ensure resident call lights were within reach for Residents #13, #56 and #87 on 03/24/2026. This failure placed residents at risk of having their needs unmet when they were unable to contact staff.Findings include:Resident #13Record review of Resident #13's face sheet dated 3/26/2026, revealed a [AGE] year-old female with an admission date of 1/13/2023.Record review of Resident #13's quarterly MDS dated [DATE] revealed BIMS score of 14 indicating cognitively intact. Section GG-Functional Abilities notated Resident #13 was unable to complete oral hygiene, bathing, upper/lower body dressing, rolling to side, and bed/toilet/wheelchair transfers due to medical conditions. Resident was dependent meaning the helper does all the effort required to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-26 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY ased on interview and record review, the facility failed to ensure assessments accurately reflected the status for 1 of 8 residents reviewed for MDS assessments. (Resident #63).-The facility did not accurately code Resident #63's MDSs for a pressure ulcer on the Sacrum that had resolved 11/30/2026. This failure could place the census of 133 residents at risk of not receiving adequate care and services to meet their needs. Findings include:Record review of Resident #63's admission Record dated 03/26/2026 revealed a [AGE] year-old female with admission date 11/07/2025.Record review of Resident #63's History and Physical dated 03/06/2026 revealed a medical history of Type II Diabetes Mellitus (a chronic condition that happens when the body cannot use insulin correctly and sugar builds up in the blood).Record review of Resident #63's Quarterly MDS dated [DATE] revealed a BIMS score of 11, indicating moderate cognitive impairment. Section M- Skin Conditions noted Resident #87 had a Stage II pressure ulcer and had…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-26 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to incorporate the recommendations from the PASRR Level II determination and PASRR evaluation report into the resident's assessment, care planning, and transitions of care for 1 of 7 (Resident #149) residents reviewed for PASRR services.-The facility failed to submit a complete and accurate request for nursing facility specialized services in the LTC Online Portal within 20 business days after the date of the Interdisciplinary Team meeting from 12/18/2025This failure placed the PASRR residents at risk from not receiving services identified by the IDT in a timely manner.Findings include:Record review of Resident #149's face sheet dated 3/26/2026 revealed a [AGE] year-old female with an admission date of 07/08/2025 and a discharge date of 02/25/2026.Record review of Resident #149's Quarterly MDS dated [DATE], Section C- Cognitive Patterns revealed the resident did not have a BIMS score because the resident was rarely/never understood. Section GG-Functional…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
Show the remaining 57 citations
  • Potential for harm · Dcited before2026-03-26 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop and implement a comprehensive person-centered care plan that includes measurable objectives and timeframes to meet a resident's medical, nursing, mental and psychosocial needs for 1 resident (Residents #63) of 6 residents reviewed for care plans.The facility failed to have a comprehensive person-centered care plan for Resident #63 by showing a resolved wound as active.These failures could affect residents and put them at risk for not receiving care and services to meet their needs.Record review of Resident #63's admission Record dated 03/26/2026 revealed a [AGE] year-old female with admission date 11/07/2025.Record review of Resident #63's History and Physical dated 03/06/2026 revealed a medical history of Type II Diabetes Mellitus (a chronic condition that happens when the body cannot use insulin correctly and sugar builds up in the blood).Record review of Resident #63's Quarterly MDS dated [DATE] revealed a BIMS score of 11, indicating…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-26 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interview, and record review, the facility failed to ensure a resident who was unable to carry out activities of daily living received the necessary services to maintain good nutrition, grooming, and personal and oral hygiene for 1 of 4 residents ( Resident #40) reviewed for ADL care.- The facility failed on 3/24/2026 to ensure Resident #40's fingernails were trimmedThis failure could place residents who required assistance with ADLs at risk for unmet care needs.Findings include:Resident #40Record Review of Resident #40's admission Record dated 03/26/2026 revealed a [AGE] year-old female with an initial admission date of 01/12/2023 and a readmission date of 10/13/2025.Record review of Resident #40's History and Physical dated 03/05/2026 revealed a diagnosis of a cerebral vascular accident (blood flow to a part of the brain is interrupted or reduced) and chronic vegetative state.Record review of Resident #40's Quarterly MDS dated [DATE] revealed no BIMs score. Section GG revealed personal…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-26 · tag F0687 — failed to care for feet properly — isolated
    Provide appropriate foot care.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interview, and record review, the facility failed to ensure that resident receive proper treatment and care to maintain mobility and good foot health for 1 of 1 residents (Resident #119) reviewed for foot care.The facility failed on 3/24/2026 to ensure Resident #119's toenails were trimmedThis failure could place residents who required specialized foot care at risk for unmet care needs, infections, and health complications.Resident #119Record review of Resident #119's face sheet dated 3/26/2026 revealed a [AGE] year-old female with an original admission date on 04/01/2020 and a readmission date on 11/13/2023.Record review of Resident #119's quarterly MDS dated [DATE] revealed the resident had a BIMS score of 15 indicating the resident was cognitively intact. Section GG - Functional Abilities revealed the resident could not complete lower body dressing, personal hygiene, oral hygiene, upper body dressing, putting on/removing footwear, and transfers due to medical conditions or safety…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-26 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record review the facility failed to ensure the resident's environment remained as free of accident hazards as was possible for 1 of 7 residents (Resident #123) reviewed for Accidents-the facility failed from 03/24/2026 to 03/26/2026 to ensure Resident #123 did not have a mini fridge resting on top of a wobbly table.This failure placed the resident at risk for injury from a foreseeable and avoidable hazard.Findings include:Record review of Resident #123's face sheet dated 03/26/2026 revealed a [AGE] year-old female with an original admission date on 08/03/2021 and a readmission date on 02/16/2023.Record review of Resident #123's Quarterly MDS dated [DATE] revealed BIMS score of 14 indicating cognitively intact. Revealed under Section GG-Functional Abilities the resident utilized a manual wheelchair for mobility needs. Under section I- Active Diagnoses, the resident was coded for muscle wasting and atrophy in multiple sites, unsteadiness on feet, and other abnormalities of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-26 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview the facility failed to ensure drugs and biologicals were stored and labeled in accordance with currently accepted professional principles for 1 of 4 medication carts (500 Hall nurse cart) reviewed for cleanliness.The facility failed to ensure bottles of liquid medication (milk of magnesia and lactulose), stored in medication cart on the 500 hall did not have dried drippings on the sides of the bottles.This failure could affect residents by placing them at risk of cross contamination. The findings included:An observation of the medication cart in the 500 hall and interview on 03/26/2026 at 11:50p.m., with LVN I revealed medication 1 bottle of lactulose, and one bottle of milk of magnesia to have dried drippings on the side of the bottles. [NAME] colored spots were observed on the side of the medication drawer and on the lids of one bottle of MiraLAX, and 3 bottles of lactulose. LVN I stated that medication bottles were to be cleaned after each use. He stated the bottles could be wiped down with the wipes available in the cart. He stated that it was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-26 · tag F0810 — isolated
    Provide special eating equipment and utensils for residents who need them and appropriate assistance.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews the facility failed to provide special eating equipment and utensils for residents who need them and appropriate assistance to ensure that the resident can use the assistive devices when consuming meals for 1 of 8 (Residents #12) residents reviewed for special eating equipment.-The facility failed to provide Resident #12's physician ordered cup with lid for drinking fluids on 03/24/2026, 03/25/2026 and 03/26/2026.This failure could place residents at risk for harm by weight loss, diminished independence, and self-esteem.Findings included:Record review of Resident #12's admission Record dated 03/26/2026 revealed a [AGE] year-old male with an original admit date of 06/03/2021 and a readmission date of 12/08/2025.Record review of Resident #12's History and Physical dated 12/08/2025 revealed a diagnosis of chronic schizophrenia (mental disorder characterized by disruptions in though process), and polyneuropathy(neurological condition characterized by numbness,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-02-18 · tag F0657 — failed to keep the care plan current — pattern
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to develop and implement a care plan for each resident that includes the instructions needed to provide effective and person-centered care of the residents that meet professional standards of quality care for 6 (Residents #1, #2, #3, #7, #8 and #9) of 14 residents reviewed for care plans and assessments. -The facility failed to conduct a safety smoking assessment for Residents 1, 2, 3 and 8. -The facility failed to update Residents 1, 2, 3 and 8's care plans to include they smoked and were able to safely smoke. These failures could place residents at risk of not having care needs met regarding smoking supervision which could result in health complications.Findings included: 1. Record review of Resident #1's face sheet, dated 02/13/2026, revealed a [AGE] year-old male admitted [DATE] and readmitted [DATE]. Record review of Resident #1's history and physical, dated 01/26/2026, revealed a social history of daily tobacco use. The assessment…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-02-18 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide treatment and care in accordance with professional standards of practice, the comprehensive person-centered care plan, and the residents choices for 7 (Residents #1, #2, #3, #5, #7, #8 and #9) of 14 residents reviewed for quality of care. The facility failed on 02/12/2026 to ensure CNA C communicated to the Charge Nurse or DON of Resident #5's fall.This failure could place residents at risk of not having care needs met, which could result in health complications.Findings included: Resident #1: Record review of Resident #1's face sheet dated 02/13/2026 revealed a [AGE] year-old male with an initial admission date of 03/31/2022 and readmitted on [DATE]. Record review of Resident #1's history and physical dated 01/26/2026 revealed a social history of daily tobacco use. The assessment included Osteomyelitis with Amputation of 3rd Toe Right Foot (bone infection requiring removal of toe), Hypertension (high blood pressure), Dyslipidemia…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-02-18 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure that the residents' environment remained as free of accident hazards as was possible and each resident received adequate supervision to prevent accidents for 5 (Resident #1, Resident #2, , Resident #8, Resident #7 and Resident #9) of 14 residents reviewed for smoking safety. -The facility failed to conduct a safe smoking assessment for Resident #1.-The facility failed to update Resident #2's care plan for smoking.-The facility failed to ensure Resident #7 had cigarettes in his room. -The facility failed to ensure Resident #8 had a safe smoking assessment and a care plan for smoking.-The facility failed to ensure Resident #9 had a cigarette lighter in his room.-The facility failed to assess and supervise residents who smoked.Findings included: Record review of Resident #1's face sheet, dated 02/13/2026, revealed a [AGE] year-old male with an initial admission date of 03/31/2022 and readmitted on [DATE]. Record review of Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-18 · tag F0561 — failed to honor residents' choices — isolated
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the resident's right to make choices regarding aspects of his daily life, including beverage preference, for 1 of 6 residents reviewed for resident rights (Resident #6). The facility failed to honor Resident #6's wishes by not providing him with the beverage of his choice.Findings included: Record review of Resident #6's admission Record, dated 05/24/2025, revealed an [AGE] year-old male admitted [DATE] and readmitted [DATE]. Record review of Resident #6's History and Physical, dated 05/27/2025, revealed diagnoses including vascular dementia (decline in thinking ability due to reduced blood flow to the brain), type 2 diabetes mellitus (chronic condition affecting blood sugar control), hypertension (high blood pressure), chronic systolic congestive heart failure (condition where the heart does not pump blood effectively), chronic obstructive pulmonary disease (long-term lung disease causing breathing difficulty), seizure disorder (episodes of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-11-17 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews, and record review, the facility failed to ensure that a resident with pressure ulcers received necessary treatment and services consistent with professional standards of practice to promote healing and prevent infections for 1 of 2 (Resident #2) residents reviewed for quality of care.The facility failed on 11/17/2025 to ensure the pressure ulcer on Resident #2's right glute was covered with a dressing as ordered.This deficient practice could affect residents who receive wound care treatments by placing them at risk for receiving inadequate treatments resulting in the worsening of the wounds. The findings included: Record review of Resident #2's face sheet dated 11/17/25 revealed a [AGE] year-old male with an admission date of 1/5/25.Record review of Resident #2's History and Physical dated 6/19/25 revealed the resident had a diagnosis of chronic right gluteal pressure ulcer (an injury to the skin and underlying tissue over the buttocks (gluteal area) caused by prolonged…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-11-17 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to establish and maintain an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable diseases and infections for 1 (Resident #2) of 2 residents reviewed for infection prevention and control. LVN J and CNA K failed on 11/17/25 to use PPE (special equipment that protects the wearer's body from infection) during wound care for Resident #2 as the resident was on EBP.LVN J and CNA K failed on 11/17/25 to wash their hands prior to having contact with the resident. These failures could place residents at risk of infections, cross contamination, secondary infections, tissue breakdown, and communicable diseases. Findings include:Record review of Resident #2's face sheet dated 11/17/25 revealed a [AGE] year-old male with an admission date of 1/5/25.Record review of Resident #2's History and Physical dated 6/19/25 revealed the resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-09-05 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to establish and maintain an infection prevention and control program designed to provide a safe, sanitary and comfortable environment and to help prevent the development and transmission of communicable diseases and infections for 1 of 10 residents (Resident #4) reviewed for infection prevention and control. 1. The facility failed to implement precautions and interventions after Resident #4 was sent out to the hospital for isolation due to a positive AFB (a type of bacteria causing tuberculosis) to ensure there was no spread of infection or disease. These failures could place residents at risk for infections, secondary infections, communicable diseases due to improper care practices.Findings include: Record review of Resident #4's face sheet, dated 09/03/25, revealed an admission date of 07/15/24 and re-admission on [DATE] to the facility. Record review of Resident #4's hospital history and physical. dated 08/18/25, revealed a [AGE] year-old…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-05 · tag F0572 — isolated
    Give residents a notice of rights, rules, services and charges.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure a notice of rights and services were provided to residents prior to or upon admission and during the resident's stay and ensure receipt of such information, and amendments to it were acknowledged in writing for 1 of 3 Residents (Resident #1) reviewed for Resident Rights. The facility failed to provide Resident #1 with an admission packet and notice of Resident Rights upon admission. This deficient practice could place residents at risk of not being aware of their rights, responsibilities, and the facility's policies.The findings were:Record review of Resident #1's face sheet, dated 09/03/25, revealed [AGE] year-old male who was admitted to the facility on [DATE] and re-admitted on [DATE]. Resident #1 was diagnosed with psychoactive substance abuse (the harmful or excessive use of substances that alter brain function and affect mood, behavior, and cognition), traumatic brain injury (an injury to the brain caused by an external physical force, such…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-05 · tag F0620 — isolated
    Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to establish and implement admission policies for 1 of 3 residents (Resident#1) reviewed for admission. The facility failed to ensure Resident #1 and/or Resident #1's family members completed a signed admission agreement upon admission to the facility on [DATE]. This deficient practice could place residents at risk of not being made aware of their rights, the facility characteristics and services provided by the facility or policies of the facility. The findings include:Record review of Resident #1's face sheet, dated 09/03/25, revealed a [AGE] year-old male who was admitted to the facility on [DATE] and re-admitted on [DATE]. Resident #1 had diagnoses which included psychoactive substance abuse (the harmful or excessive use of substances that alter brain function and affect mood, behavior, and cognition), traumatic brain injury ( an injury to the brain caused by an external physical force, such as a blow, hit, fall, or car accident), traumatic…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-05 · tag F0628 — isolated
    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure the resident and the resident's representative(s) of the a transfer or discharge were notified and the reasons for the move were in writing and in a language and manner they understood and a copy of the notice was sent to the a representative of the Office of the State Long-Term Ombudsman and the notice of transfer or discharge required was made by the facility at least 30 days before the resident was transferred or discharged for 1 of 3 residents (Resident #1) reviewed for discharges. 1. The facility failed to provide a 30-day written discharge notice to Resident #1 and/or Resident #1's Responsible Party when he was discharged on 08/10/25. 2. The facility failed to provide the Ombudsman with a notification of Resident #1's discharge on [DATE]. This failure could place residents at risk of improper discharges which could result in experiencing psychosocial harm due to inappropriate discharges and place residents at risk of being discharged…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-05 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation interview, and record review the facility failed to ensure a resident who is incontinent of bladder receives appropriate treatment and services to prevent urinary tract infections and to restore continence to the extent possible for 1 (Resident #5) of 3 residents reviewed for foley catheter. The facility failed ensure Resident #5's indwelling catheter bag was kept from touching the floor. This deficient practice could place residents with indwelling catheters at risk of disease and infection. Findings included:The facility failed to ensure on Resident #5's catheter bag was hooked on his bed instead of lying on the facility floor, on 09/03/25.Record review of Resident #5's face sheet, dated 09/03/25, revealed an admission date of 04/09/25 to the facility. Record review of Resident #5's facility history and physical, dated 04/09/25, revealed a [AGE] year-old male. Resident #5 had diagnoses which included Diabetes Mellitus (a disease in which the body's ability to produce or respond to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-05 · tag F0740 — failed to provide behavioral / mental-health care — isolated
    Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed provide each resident with the necessary behavioral health care and services to attain or maintain the highest practicable physical, mental and psychosocial well-being in accordance with the comprehensive assessment and plan of care for 1 of 3 residents (Resident #1) reviewed for behavioral health services.The facility failed to use the on-call psychiatric service on 08/09/25 to refer Resident #1 for psychiatric services/evaluation after showing increasing signs of behaviors, verbalized suicidal ideation, physical aggression, and agitation on 08/09/25. This deficient practice could place residents at risk of not maintaining a sense of well-being that could affect their health. The findings were:Record review of Resident #1's face sheet, dated 09/03/25, revealed a [AGE] year-old male who was admitted to the facility on [DATE] and re-admitted on [DATE]. Resident #1 had diagnoses which included psychoactive substance abuse (the harmful or excessive use of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-12 · tag F0926 — failed to keep the home smoke-free / fire-safe — isolated
    Have policies on smoking.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews and record reviews, the facility failed to implement policies, in accordance with applicable Federal, State, and local laws and regulations, regarding smoking, smoking areas, and smoking safety for 4 (Resident #1, Resident #2, Resident #3 and Resident #4) out of 10 residents reviewed for smoking.The facility failed to implement their smoking policy by allowing Resident #1, #2, #3, and #4, to smoke indoors in an undesignated smoking area on 08/07/25.This failure could place residents who smoke at risk of physical harm and lead to an unsafe smoking environment.Findings include:Resident #1Record review of Resident #1's face sheet dated 08/11/25 revealed resident was a [AGE] year-old female with an original admission date 01/30/25, and re-admission date 05/10/25.Record review of Resident #1's admission MDS dated [DATE], revealed a BIMS score of 12, which indicated moderate cognitive impairment. MDS revealed resident used tobacco.Record review of Resident #1's care plan revealed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-05 · tag F0607 — failed to have anti-abuse policies — isolated
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to implement written policies and procedures that prohibit and prevent neglect of residents, and failed to establish policies and procedures to investigate such allegation for 1 of 9 residents (Residents #1) reviewed for neglect. The facility failed to ensure the Administrator followed the facility's abuse/neglect policy, by not completing an investigation and reporting an allegation of neglect involving Resident #1. The Hospice Aide failed to transfer Resident # 1 on 04/23/25 with a Mechanical lift and two-person assistance that resulted in a fall. The resident sustained a 2 cm laceration to the right side of the forehead and a dense fracture of C1 and C2 (a broken bone in the neck, specifically on second vertebra, breaks at its base). These failures could place residents at risk of not being provided services to meet their needs. Findings include: Record review of Resident #1's admission Record, dated 04/29/2025, revealed a [AGE] year-old…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-05 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to have evidence that all alleged violations of abuse, neglect, exploitation, or mistreatment are throughly investigated to prevent further potential while the investigation is in progress for 1 of 9 residents (Residents #1) reviewed for neglect. The facility failed to ensure the Administrator followed the facility's abuse/neglect policy, by not completing an investigation and reporting an allegation of neglect involving Resident #1. The Hospice Aide failed to transfer Resident # 1 on 04/23/25 with a Mechanical lift and two-person assistance that resulted in a fall. The resident sustained a 2 cm laceration to the right side of the forehead and a dense fracture of C1 and C2 (a broken bone in the neck, specifically on second vertebra, breaks at its base). These failures could place residents at risk of not being provided services to meet their needs. Findings include: Record review of Resident #1's admission Record, dated 04/29/2025, revealed a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-24 · tag F0607 — failed to have anti-abuse policies — isolated
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to implement their written policies and procedures to prohibit and prevent abuse, neglect, and exploitation of residents for 1 of 7 (Resident #2) residents reviewed for abuse. The facility failed to immediately suspend LVN A after Resident #2 reported that one nurse matched the description provided by the Resident #2. This failure could place residents at risk of abuse by not immediately following the facility abuse policy and procedure manual of taking the necessary measures to protect residents from harm during and following an abuse, neglect, exploitation, mistreatment of resident's investigation. Findings included: Record review of Resident #2's face sheet dated 04/24/25, revealed, admission on [DATE] and re-admission on [DATE] to the facility. Resident #2 was a [AGE] year-old male diagnosed with pulmonary hypertension (high blood pressure that affects the arteries in the lungs and the right side of the heart) and Cor Pulmonale…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-24 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure alleged violations involving abuse, neglect, exploitation, or mistreatment, including misappropriation were reported immediately, but not later than 2 hours after the allegation was made, if the events that cause the allegation involve abuse or result in serious bodily injury, or not later than 24 hours if the events that cause the allegation do not involve abuse and do not result in serious bodily injury, to the administrator of the facility, and to other officials (including to the State Survey Agency and adult protective services where state law provides for jurisdiction in long-term care facilities) in accordance with State law through established procedures for 2 (DON & ADON) of 2 staff reviewed for reporting. The DON and ADON failed to immediately report to the Administrator that Resident #9 was missing $50 so that the Administrator could report it to the state agency. This failure could place residents at risk for exploitation and/or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-12-19 · tag F0558 — failed to accommodate residents' needs and preferences — pattern
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews, and record review, the facility failed to ensure residents the right to reside and receive services in the facility with reasonable accommodation of resident needs and preferences for 2 residents (Resident #49 and #68) of 22 residents reviewed for call light placement. The facility failed to ensure call light was placed within reach for Resident #49 and Resident #68 This failure places residents at risk of having needs unmet when they are unable to contact staff. Findings included: Record review of Resident #49's admission Record, dated 12/18/2024, reflected a [AGE] year-old female admitted on [DATE]. Record review of Resident # #49's Hospital History and Physical dated 11/14/23, revealed diagnoses of traumatic brain injury resulting in cognitive impairment, schizoaffective disorder, delusions, hypertension, and cognitive communication deficit. Record review of Resident #49's Annual MDS assessment dated [DATE], revealed a BIMS score of 3 demonstrating she was cognitively…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-12-19 · tag F0576 — pattern
    Ensure residents have reasonable access to and privacy in their use of communication methods.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents had the right to have reasonable access to the use of a telephone and a place in the facility where calls can be made without being overheard for 2 of 22 (Resident #63 and #94) residents reviewed for telephone use. The facility failed to provide a place for Resident #63 and Resident #94 to make telephone calls without being overhead. This failure could place residents at risk of conversations being overheard and privacy rights not being respected. The findings included: Record review of Resident #63's admission Record, dated 12/18/2024, reflected a [AGE] year-old female admitted on [DATE] and re-admitted on [DATE]. Record review of Resident # 63's Hospital History and Physical dated 4/11/24, revealed diagnoses of Type 2 diabetes, hypertension, schizoaffective disorder. Record review of Resident # 63's Quarterly MDS assessment dated [DATE], revealed a BIMS score of 14 demonstrating she was cognitively intact. Record review…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-12-19 · tag F0583 — failed to protect personal privacy — pattern
    Keep residents' personal and medical records private and confidential.
    What the surveyor found here — the official record, unedited, may be distressing

    Resident #63 Privacy 12/18/24 09:55 AM Record Review of the facility's P&P 5. The resident has the right to have reasonable access to the use of a telephone, including TTY and TDD services, and a place in the facility where calls can be made without being overheard. This includes the right to retain and use a cellular phone at the resident’s own expense. Resident #94 Privacy

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-12-19 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to store, prepare, distribute, and serve food in accordance with professional standards for food service safety for 1 of 1 kitchen, in that: Dietary Aide G used a pitcher that had been placed in an uncleaned black cart and proceeded to refill it with tea by using the pitcher to scoop tea from the tea container before pouring it into cups. This failure could place residents who received drinks from the kitchen at risk for food borne illness. Findings included: Observation on 12/18/24 at 9:31 am revealed Dietary Aide G used a pitcher to serve tea by placing it inside the premade tea container to fill it with tea, and then poured the tea into cups. Dietary Aide G then placed the pitcher on the clean prepping table. Observation on 12/18/24 at am, Dietary Aide G placed the pitcher on a black cart next to the prepping table. Observation on 12/18/24 at 9:41 am, Dietary Aide G grabbed the pitcher from the black cart and proceeded to refill it with tea by using the pitcher to scoop tea from the tea container before…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-12-19 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY FACILITY Infection Control Resident # 9 [NAME] TB 2 Step Mantoux Skin Test - Step 2 05/14/2021 Negative (0 mm) System. SARS-COV-2 (COVID-19) - Dose 1 208 06/01/2022 Complete System RSV 306 12/19/2023 Complete System PPSV23 33 12/05/2023 Complete System Fluzone High-Dose 135 Not Eligible System FLUAD QUADRIVALENT 205 09/30/2024 Complete System Covid-19 Spikevax (Historical Use Only) 207 01/10/2024 Complete System Resident # 22 [NAME]: PPSV23 Refused System COVID-19 Pfizer Booster (Historical Use Only) 208 10/30/2024 Historical System FLUAD QUADRIVALENT 205 09/30/2024 Complete System Other Vaccine 216 03/04/2024 Complete System SARS-COV-2 (COVID-19) - Dose 1 208 06/01/2022 Complete System Fluzone Quadrivalent 205 09/04/2021 Complete System Influenza 197 10/05/2019 Complete System TB 2 Step Mantoux Skin Test - Step 1 98 11/02/2018 Positive System Chest X-Ray 11/02/2018 Complete System Resident # 94 [NAME] PPSV23 33 Refused System FLUAD QUADRIVALENT 205 Not Eligible System COVID-19 Pfizer Booster (Historical Use…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-12-19 · tag F0694 — isolated
    Provide for the safe, appropriate administration of IV fluids for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record reviews, the facility failed to ensure they followed professional standards of practice in accordance with physician orders and facility policy for care of midline for 1 (Residents #27) of 4 residents reviewed for parenteral and intravenous care. The facility failed to change Resident #27's PICC line dressing as ordered. This failure placed the residents at risk of complications with their midlines needed for infusion therapy. Findings included: Record review of Resident #27's face sheet dated 12/17/24 revealed an [AGE] year-old male who was admitted to the facility on [DATE] with diagnoses of sepsis (an infection of the blood stream resulting in a cluster of symptoms such as drop in a blood pressure, increase in heart rate and fever), hemiplegia (paralysis that affects only one side of your body) muscle weakness, and cognitive communication deficit. Record review of Resident #27's admission MDS assessment dated [DATE] revealed BIMS of 12, his cognition was moderately…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-12-19 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide pharmaceutical services (including procedures that assure the accurate acquiring, receiving, dispensing, and administering of all drugs and biologicals) to meet the needs of each resident for 1 of 8 residents (Resident #27) reviewed for pharmacy services. Resident #27 had an over the counter Selenium 200 mcg bottle and an over the counter Aspirin 81 mg bottle at his bedside. This failure could place residents at risk of inaccurate drug administration and not having appropriate therapeutic effects. Findings included: Record review of Resident #27's face sheet dated 12/17/24 revealed an [AGE] year-old male who was admitted to the facility on [DATE] with diagnoses of sepsis (an infection of the blood stream resulting in a cluster of symptoms such as drop in a blood pressure, increase in heart rate and fever), hemiplegia (paralysis that affects only one side of your body), muscle weakness, and cognitive communication deficit. Record…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-19 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to store all drugs and biologicals in locked compartments for 1 of 1 (treatment cart) reviewed for medication storage and security. The facility failed to ensure LVN A secured the facility's only treatment cart when it was left unattended. This failure could place residents at risk for drug diversion or accidental ingestion. Findings included: During an observation and an interview on 12/17/24 at 07:59 AM, the treatment cart was noted to be unlocked and unsupervised on hall 200. Inside the cart were several needles, dressings, and medicated ointments. Approximately 10 minutes later LVN A came out of a residents' room, and said she had stepped away and had forgotten to lock the cart. LVN A said she normally locked the cart whenever she stepped away, but that time, she had forgotten because she had to check on a resident with the doctor present. The LVN said leaving the cart open could pose a hazard to residents and leave access to other staff. During an interview on 12/19/24 at 02:24 PM, the DON was made aware of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-19 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to ensure in accordance with professional standards of practices, the medical records on each resident were accurately documented for 1 of 8 (Resident #27) residents reviewed for accurate medical records. RN C documented he had changed Resident #27's PICC line when the task had not completed. This failure could place residents at risk for of having incomplete or inaccurate records and inadequate care. Findings included: Record review of Resident #27's face sheet dated 12/17/24 revealed an [AGE] year-old male who was admitted to the facility on [DATE] with diagnoses of sepsis (an infection of the blood stream resulting in a cluster of symptoms such as drop in a blood pressure, increase in heart rate and fever), hemiplegia (paralysis that affects only one side of your body), muscle weakness, and cognitive communication deficit. Record review of Resident #27's admission MDS assessment dated [DATE] revealed BIMS of 12, his cognition was moderately impaired…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-06 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review the facility failed to develop and implement comprehensive person-centered care plan that included measurable objectives and time frames to meet a resident medical and nursing needs to be furnished to attain or maintain the residents highest practicable physical, mental, and psychosocial well-being for 1 of 5 residents (Resident #5) reviewed for care plans. The facility failed to develop and implement a comprehensive person-centered care plan for Resident #5 who had two different transfers (two-person transfer with mechanical lift and transfer 1 person transfer) implemented at the same time. This deficient practice could place residents in the facility at risk of not receiving the necessary care or services and having personalized plans developed to address their needs. Findings included: Record review of Resident #5's face sheet dated 09/05/24, revealed, admission on [DATE] and re-admission on [DATE] to the facility. Resident #5 was a [AGE] year-old male…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-06 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review the facility failed to ensure that the residents environment remained free of accidents and hazards as was possible and each resident received adequate supervision to prevent accidents for 1 (Resident #5) of 5 residents reviewed for accidents. The facility failed to ensure that Resident #5 who was a two-person transfer was transferred as a two-person transfer with mechanical lift instead of a one-person transfer . CNA C failed to report Resident #5 had a fall resulting in pain to nursing when Resident #5 was guided down to the floor hitting his right knee and having his left leg extended. This failure could place residents at risk of falls or injuries. Findings included: Record review of Resident #5's face sheet dated 09/05/24, revealed, admission on [DATE] and re-admission on [DATE] to the facility. Resident #5 was a [AGE] year-old male diagnosed with history of other (healed) physical injury and trauma (a serious injury to the body), repeated falls, lack of coordination…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-05-09 · tag F0604 — failed to not use physical restraints improperly — pattern
    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure residents were free from physical or chemical restraints imposed for purposes of discipline or convenience, and not required to treat the resident's medical symptoms for 1 of 5 residents (Resident #16) reviewed for freedom from physical restraints. -The facility failed to obtain consent, physician's order, and care plan for Resident #16's full bed rails in which the resident movements were restricted and there was no documentation the restraints were required to treat her medical symptoms. This failure could put residents at risk of unnecessary restriction of their freedom of movement (any change in place or position for the body or any part of the body that the person is physically able to control). Findings included: Record review of Resident #16's admission record dated 05/06/2024, revealed a [AGE] year-old female admitted to the facility 03/22/2024. Record review of Resident #16's H&P dated 03/28/2024, revealed a [AGE] year-old…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-05-09 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to maintain an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable diseases and infections for 1 of 7 (Resident #7) residents reviewed for Covid-19. The facility failed to ensure Resident #7's, who was isolated for Covid-19, door was kept closed. This failure could put residents at risk of exposure to Covid-19. The findings included: Record review of Resident #7's face sheet dated 5/7/24 revealed a [AGE] year-old female with diagnoses of COPD, asthma, and schizoaffective disorder. Record review of Resident #7's quarterly MDS assessment dated [DATE] revealed a BIMS score of 4, indicating her cognitive was severely impaired. Record review of Resident #7's progress note dated 5/1/24 read in part [Resident #7] tested positive for Covid-19. Room change for Covid-19 precautions. Observation on 5/6/24 at 10:11 am, revealed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-09 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents who are incontinent of bladder receives appropriate treatment and services to prevent urinary tract infections and to restore continence to the extent possible for 2 (Resident #16, and Resident #17) of 5 residents reviewed for quality of care. 1. The facility failed to ensure Residents #16's and #17's catheter leg strap was in place to secure the catheter. 2. The facility failed to ensure Resident #17's drainage bag was off the floor. This failure could place residents with foley catheters at risk of catheter pulling causing pain and/or infection and risk for infection due to improper care practices and cross contamination. Findings include: Resident #16: Record review of Resident #16's admission record dated 05/06/2024, revealed a [AGE] year-old female admitted to the facility 03/22/2024. Record review of Resident #16's H&P dated 03/28/2024, revealed a [AGE] year-old female with a past medical history of atrial…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-29 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable disease and infection for 1 resident (Residents #9) of 10 residents reviewed for infection control. - The facility failed to ensure staff followed infection control practices of washing hands after glove use during medication administration. These deficient practices could place residents at risk for infection due to improper care practices. Findings included: Record review of Resident #8's face sheet dated 01/29/2024, revealed a [AGE] year-old female, with an admission date of 03/04/2022. Resident #8's diagnoses included: Alzheimer's disease (brain disorder that slowly destroys memory and thinking skills and eventually the ability to carry out the simplest tasks), major depressive disorder (mood disorder that causes a persistent feeling of sadness and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-12-22 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure that residents receive treatment and care in accordance with professional standards of practice, and the comprehensive person-centered care plan for 1 (Resident #1) of 4 residents reviewed for quality of care. 1. The facility failed to ensure Resident #1 had neurological checks done for 3 unwitnessed falls of 5 unwitnssed falls experienced by Resident #1 (2 falls on 11/29/23 and 1 on 12/11/23). 2. The facility failed to ensure Resident #1 had weekly skin assessments done for 1 of 4 weeks and failed to identify Resident #1 had scars, marks, or scabs. These failures could affect residents by placing them at risk of potential medical complications related to changes in condition. Findings included: Record review of Resident #1's face sheet, dated 12/21/23, revealed admission on [DATE], to the facility. Record review of Resident #1's facility history and physical, dated 12/01/23, revealed a [AGE] year-old male diagnosed with vascular dementia…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-13 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, the facility failed to ensure that the assessment accurately reflected the resident's status for 1 (Resident #1) of 5 residents reviewed for accuracy of the MDS assessment. Resident #1's quarterly MDS did not accurately reflect the residents' need for the use of a mechanical lift. This deficient practice could place residents at risk of inadequate care. Findings included: Record review of Resident #1's face sheet dated 12/12/23 revealed admission on [DATE] and readmission on [DATE] to the facility. Resident #1 was a [AGE] year old female diagnosed with the presence of a left artificial hip joint, spinal stenosis (happens when the space inside the backbone is too small, , Parkinson's Disease (a progressive disorder that affects the nervous system and the parts of the body controlled by the nerves), lack of coordination (poor muscle control that causes clumsy voluntary movements), and abnormalities of gait and mobility (weakness of the hip and lower extremity muscles commonly…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-13 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to develop and implement comprehensive person-centered care plan that includes measurable objectives and time frames to meet a resident medical and nursing needs to be furnished to attain or maintain the residents highest practicable physical, mental, and psychosocial well-being for 1 of 5 residents (Resident #1) reviewed for care plans. The facility failed to develop and implement a comprehensive person-centered care plan for Resident #1 who had two different transfers (two person transfer with mechanical lift and transfer 1-2 person as needed) implemented at the same time. This deficient practice could place residents in the facility at risk of not receiving the necessary care or services and having personalized plans developed to address their needs. Findings included: Record review of Resident #1's face sheet dated 12/12/23 revealed admission on [DATE] and readmission on [DATE] to the facility. Resident #1 was a [AGE] year old female…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-13 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review the facility failed to ensure that the residents environment remained free of accidents and hazards as is possible and each resident received adequate supervision to prevent accidents for 1 (Resident #1) of 5 residents reviewed for accidents. The facility failed to ensure that Resident #1 who was a two-person transfer was transferred as a two person transfer instead of a one-person transfer. This failure could place residents at risk of falls or injuries. Findings included: Record review of Resident #1's face sheet dated 12/12/23 revealed admission on [DATE] and readmission on [DATE] to the facility. Resident #1 was a [AGE] year old female diagnosed with presence of left artificial hip joint, spinal stenosis (happens when the space inside the backbone is too small, Parkinson's Disease (a progressive disorder that affects the nervous system and the parts of the body controlled by the nerves), lack of coordination (poor muscle control that causes clumsy voluntary movements),…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-13 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure that a resident who needs respiratory care is provided such care, consistent with professional standards of practice for 1 (Resident #2) of 5 residents observed for oxygen management. 1. Resident #2 was receiving oxygen, as needed, without a physician's orders. 2. Resident #2's oxygen tank was empty as it was marked red. This failure could place residents on oxygen therapy at risk of receiving incorrect or inadequate oxygen support and decline in health. Findings included: Record review of Resident #2's face sheet dated 12/12/23 revealed admission on [DATE] to the facility. Record review of Resident #2's hospital history and physical dated 01/29/23 revealed an [AGE] year-old female diagnosed with coronary artery disease (plaque buildup in the wall of the arteries that supply blood to the heart), hypertension (when the pressure in your blood vessels is too high), and deep vein thrombosis (A blood clot in a deep vein of the leg,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-13 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to maintain an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable disease and infection for 1 of 5 residents (Resident #2) reviewed for infection control. Resident #2's nasal cannula was hanging on the back of her wheelchair unbagged. These deficient practices could place residents at risk for infection due to improper care practices. Findings included: Record review of Resident #2's face sheet dated 12/12/23 revealed admission on [DATE] to the facility. Record review of Resident #2's hospital history and physical dated 01/29/23 revealed an [AGE] year-old female diagnosed with coronary artery disease (plaque buildup in the wall of the arteries that supply blood to the heart), hypertension (when the pressure in your blood vessels is too high), and deep vein thrombosis (A blood clot in a deep vein of the leg, pelvis, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-11-09 · tag F0604 — failed to not use physical restraints improperly — pattern
    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure residents had the right to be treated with respect and dignity, including the right to be free from any physical restraints imposed for purpose of discipline or convenience, and not required to treat the resident ' s medical symptoms for 6 (Resident #63, Resident #86, Resident #21 Resident #183, Resident #20, and Resident #53) of 6 reviewed for physical restraints in that: The facility failed to obtain consent for Resident #63, Resident #86, or Resident #20 to have bolsters placed on the bed. The facility failed to obtain a physician ' s order with medical indications for bolsters to be placed on the bed for Resident #63, Resident #20 or Resident #21. The facility failed to assess Resident #86 for the need for bolsters. The facility failed to obtain physician ' s order for Resident #183 to have bolsters. The facility failed to obtain physician order for Resident #53 to have bolsters. This failure placed residents at risk of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-11-09 · tag F0641 — pattern
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record reviews, the facility failed to ensure the assessment accurately reflected the resident ' s status for 7 (Resident #20, #31, #63, #86,#21 and #183) of 39 residents reviewed for accuracy of MDS assessments. -The facility failed to ensure Resident #20, Resident #63, Resident #86, Resident #21 ' s and Resident #183 ' s MDS assessments documented the use of restraints. - The facility failed to ensure Resident #31 ' s Quarterly MDS assessment documented her significant weight loss. - The facility failed to ensure Resident #183 ' s MDS assessment adequately documented the resident ' s impaired vision. This failure could put residents at increased risk of not having their treatment needs identified and met. Findings included: Resident #20 Record review of Resident #20 ' s face sheet dated 11/08/2023 revealed a [AGE] year-old female who was admitted to the facility on [DATE] and was re-admitted on [DATE]. Record review of Resident #20 ' s history and physical dated 10/12/2023…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-11-09 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to develop and implement a comprehensive person-centered care plan for each resident that includes measurable objectives and timeframes to meet a resident ' s medical, nursing, and mental and psychosocial needs that are identified in the comprehensive assessment for 5 (Resident #21, #63, #86, #124, and #183) of 39 residents reviewed for comprehensive care plans The facility failed to ensure the care plan for Resident #21 addressed his use of psychotropic medications. The facility failed to ensure the care plan for Resident #63 addressed the use of bolsters. The facility failed to ensure the care plan for Resident #86 addressed the re-assessment for use of bolsters. The facility failed to ensure the care plan for Resident #124 addressed her nutritional needs The facility failed to ensure the care plan for Resident #183 addressed her use of bolsters. This failure put residents at increased risk of not having their medical, nursing, and mental…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-11-09 · tag F0692 — failed to prevent malnutrition and dehydration — pattern
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure that residents maintained their usual body weight for 2 (Resident #31 and #183) of 12 residents reviewed for maintenance of usual body weight. -The facility failed to ensure that Resident #31 did not have unplanned weight loss of less than 5% in a month, or less than 10% in a 6-month period. -The facility failed to ensure that Resident #183 was administered bolus feeding when less than 50% of a meal was eaten. This failure could result in residents experiencing unplanned weight loss, decreased energy and increased risk of loss of skin integrity. Findings included: Resident #31 Record review of Resident #31 ' s face sheet dated 11/08/2023 revealed a [AGE] year-old female with an admission date to the facility of 01/18/2023. Record review of Resident #31 ' s History and Physical dated 01/19/2023 revealed a diagnosis of cerebral palsy and unhealing pressure wounds. Record review of Resident #31 ' s Quarterly MDS assessment dated [DATE] revealed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-11-09 · tag F0695 — failed to provide proper breathing / tracheostomy care — pattern
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record reviews the facility failed to ensure that a resident who needs respiratory care is provided such care, consistent with professional standards of practice for 2 (Resident # and Resident #245) of 3 residents observed for oxygen management. - Resident #86 did not have extra tracheostomy cannula at bedside. - Resident # 245 was receiving oxygen therapy inappropriately and not according to facility policy. This failure could cause a decline in health in residents receiving oxygen therapy if the necessary equipment was not available and if oxygen therapy was not administered correctly. Findings included: Resident #86 Record review of Resident #86 ' s face sheet dated 11/07/2023 revealed a [AGE] year-old male who was admitted to the facility on [DATE] with re-admission on [DATE]. Record review of Resident #86 ' s history and physical dated 08/15/2023 revealed a diagnosis of anoxic brain injury (is caused by a complete lack of oxygen to the brain, which results in the death…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-11-09 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to provide food that was palatable and served at an appetizing temperature 2 of 2 meals reviewed for palatability and temperature. -The facility failed to ensure food was served at appropriate temperature. -The facility failed to ensure the puree food served has appetizing flavor. This failure could place residents who ate food from the kitchen at risk of weight loss, altered nutritional status, and diminished quality of life. The findings include: Record review of weekly diet spreadsheet dated 11/07/023 revealed breakfast consisted of hot cereal, scrambled egg, Mexican red chilaquiles (a dish served heated, consisting of fried corn tortillas mixed with a red chili sauce) , warm tortilla, and whole milk. During observation and interview on 11/06/2023 at 8:20 am, food trays were placed at the beginning of the hallway on the hallway that was last served. 2 staff were seen distributing meal trays to residents' ' rooms. During observation and interview on 11/06/2023 at 8:31 am, the last meal tray was served, and the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-11-09 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to store, prepare, distribute, and serve food in accordance with professional standers for food services for 1 of 2 kitchen reviewed for dietary sanitation in that: The facility failed to ensure Kitchen Aide O was wearing hairnet while in the kitchen. The facility failed to dispose of expired food in the refrigerator. The facility failed to ensure milk stored in refrigerator was labeled. These failures could place residents at risk for foodborne illness. Findings include: During observation and interview on 11/05/2023 at 7:53 am, an initial kitchen tour was conducted with Kitchen Supervisor. 3 female and 1 male staff were noted in the kitchen downstairs. Kitchen Aide O was inside the kitchen without a hairnet. The Kitchen Supervisor stated he was required to wear a hairnet when inside the kitchen at all times, she then asked him to step outside and place a hairnet. The Kitchen Supervisor opened a refrigerator and stated the cups of milk that were pre-served should have a date of when they were prepared and the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-09 · tag F0551 — isolated
    Give the resident's representative the ability to exercise the resident's rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review that facility failed to extend to the resident representative ' s the right to make decisions on behalf of the resident for 1 of 10 (Resident #20) residents reviewed for resident rights in that: The facility failed to inform Resident #20 ' s RP before cutting her hair. This failure could place residents at risk of receiving services without consent. Findings include: Record review of Resident #20 ' s face sheet dated 11/08/23 revealed a [AGE] year-old female who was re-admitted on [DATE], initial admission was 01/19/2022. Resident #20 had RP designated and listed as Emergency contact #1. Record review of Resident #20 ' s history and physical dated 10/12/23 revealed a diagnosis of dementia (impaired ability to remember, think, or make decisions that interferes with doing everyday activities). Record review of Resident #20 ' s quarterly MDS assessment dated [DATE] revealed a BIMS score of 05, she had severe cognitive impairment. Record review of facility's free…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-09 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure that residents had the right to reside and receive services in the facility with reasonable accommodation of resident needs and preferences for 1 (Resident #183) of 39 residents reviewed for accommodation of needs. The facility failed to ensure that Resident #183's call light was within reach and could be used by her. This failure could place residents at risk of not being able to call staff when assistance was needed. Findings included: Record review of Resident #183's face sheet dated 11/08/2023 revealed she was [AGE] years old and was admitted to the facility on [DATE]. Record review of?Resident #183's electronic diagnoses listing accessed 11/08/2023 revealed diagnoses of Unspecified Visual Loss, cerebral infarction (blood clot in the brain), Catatonic Schizophrenia (a mental illness that may result in lack of movement or hyperactivity and agitation), a history of falling, and unspecified convulsions. Record review of Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-09 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interviews, and record review, the facility failed to label drugs and biologicals in accordance with currently accepted professional principles, and include the appropriate accessory and cautionary instructions, and the expiration date when applicable for 1 (300 Hall) of 4 medication carts reviewed for medication storage. -300 Hall medication cart had expired medication. This deficient practice could cause a decline in health in residents if expired medication was to be given. Findings included: Observations on 11/07/2023 at 8:54 AM of 300 Hall medication cart with LVN D revealed an opened bottle of UTI-Stat (concentrate of nutrients for urinary tract health) with an expiration date of June/2023. In an interview on 11/07/2023 at 8:56 AM with LVN D revealed she had not noticed the bottle was expired. She said that the nurses were supposed to check and monitor the cart daily, but she had not noticed the bottle being there. I apologize for that. She said the risks could be that if the resident was given the medication, they could get sick and could be affected in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-06 · tag F0551 — isolated
    Give the resident's representative the ability to exercise the resident's rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the resident's responsible party has the right to exercise the resident's rights for one (Resident #4) of seven residents reviewed for resident rights. The facility failed to ensure Resident #4's RP was involved in the decision making to discharge resident from facility. This failure could place residents at risk of not having their preferred responsible party represent them in a medical and care decisions. Findings included: Record review of Resident #4's face sheet dated 09/06/2023 revealed a [AGE] year-old female, admitted on [DATE] with diagnosis of nicotine dependance. The FM was designated as RP/POA for medical and was her #1 emergency contact. Record review of Resident #4's history and physical dated 08/24/2023 had diagnoses of Chronic Obstructive Pulmonary Disease (COPD) lung diseases that block airflow and make it difficult to breathe) and dementia. Record review of Resident #4's MDS quarterly assessment dated [DATE]…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-06 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review the facility failed to maintain clinical records on each resident that were complete and accurately documented in accordance with accepted professional standards and practices for 1 of 7 (Resident #4) residents reviewed for accuracy. The facility failed to document Resident #4's alleged smoking in room incident on 08/23/2023 and having cigarettes in room on 08/24/2023. Findings include: Record review of Resident #4's face sheet revealed [AGE] year-old female was admitted on [DATE] with diagnosis nicotine dependance. Record review of Resident #4's history and physical dated 08/24/2023 had diagnoses of Chronic Obstructive Pulmonary Disease ((COPD) lung diseases that block airflow and make it difficult to breathe) and dementia. Record review of Resident #4's MDS quarterly assessment dated [DATE] revealed a BIMS score of 04, she was cognitively impaired. Record review of Resident #4's care plan dated 03/31/2023 revealed Resident#4 had a focus area for remain in facility long…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2023-09-06 · tag F0732 — widespread
    Post nurse staffing information every day.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure nurse staffing data was posted and readily accessible to residents and visitors for three of thirty-eight days reviewed for nurse staffing information. The facility failed to post the required staffing information for September 09/06/2023. The facility failed to have staffing information for 09/04/2023 and 09/05/2023. This failure could place residents, their families, and facility visitors at risk of not having access to information regarding staffing data and facility census. Findings included: Record review of the daily posting for August 2023 and September 2023 revealed missing information (census and staffing ratio) for 09/04/2023 and 09/05/2023. During observation on 9/06/23 at 10:14 am, the public access area wall located in the center of nursing station area revealed daily staffing sheet posting information was dated 09/03/23. The current date and information on staff scheduled and total hours worked were not posted. Interview on 09/06/2023 at 11:38 am, the ADON stated she was responsible for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$123,186 in federal fines across 3 penalties. 1 Medicare payment denial on record.

  • $8,281 — penalty dated 2025-11-17
  • $66,860 — penalty dated 2025-04-24
  • $48,045 — penalty dated 2025-01-16
  • Medicare payment denial — starting 2025-04-16 for 35 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to CREATIVE SOLUTIONS IN HEALTHCARE — 149 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 52.1-1.1 vs chain
Health inspection 1 of 52.7-1.7 vs chain
Staffing 1 of 51.1-0.1 vs chain
Quality measures 3 of 53.2-0.2 vs chain
The other 148 homes this chain runs (chain average 2.1★, per CMS)
1 of 5Afton Oaks Nursing and Rehabilitation CenterHouston, TX 1 of 5Arlington Heights Health and Rehabilitation CenterFort Worth, TX 1 of 5Beltline Healthcare CenterGarland, TX 1 of 5Bluebonnet Nursing & RehabilitationKarnes City, TX 1 of 5Bluebonnet Point WellnessBullard, TX 1 of 5Brentwood Terrace Healthcare And RehabilitationParis, TX 1 of 5Buena Vida Nursing and Rehab-San AntonioSan Antonio, TX 1 of 5Cottonwood Nursing & RehabilitationDenton, TX 1 of 5Countryview Nursing & RehabilitationTerrell, TX 1 of 5Dogwood Trails ManorWoodville, TX 1 of 5Downtown Health and Rehabilitation CenterFort Worth, TX 1 of 5Estates Healthcare and Rehabilitation CenterFort Worth, TX 1 of 5Fair Park Health & Rehabilitation CenterDallas, TX 1 of 5Five Points Nursing & Rehabilitation of College StCollege Station, TX 1 of 5Five Points at Lake Highlands Nursing and RehabDallas, TX 1 of 5Five Points of PflugervillePflugerville, TX 1 of 5Franklin Heights Nursing & RehabilitationEl Paso, TX 1 of 5Gilmer Nursing & RehabilitationGilmer, TX 1 of 5Grace Pointe Wellness CenterEl Paso, TX 1 of 5Graham Oaks Care CenterGraham, TX 1 of 5Granbury Care CenterGranbury, TX 1 of 5Greenhill VillasMount Pleasant, TX 1 of 5Heritage At Longview Healthcare CenterLongview, TX 1 of 5Huebner Creek Health & Rehabilitation CenterSan Antonio, TX 1 of 5Interlochen Health and Rehabilitation CenterArlington, TX 1 of 5Kenedy Health & RehabilitationKenedy, TX 1 of 5Kennedy Health & RehabLufkin, TX 1 of 5Lake Lodge Nursing & RehabilitationLake Worth, TX 1 of 5Lampstand Nursing and RehabilitationBryan, TX 1 of 5Lancaster Nursing & RehabilitationLancaster, TX 1 of 5Marine Creek Nursing & RehabilitationFort Worth, TX 1 of 5Mesa Vista Inn Health CenterSan Antonio, TX 1 of 5Navasota Nursing & RehabilitationNavasota, TX 1 of 5Normandy Terrace Nursing & Rehabilitation CenterSan Antonio, TX 1 of 5North Pointe Nursing and RehabilitationWatauga, TX 1 of 5Park Place Care CenterGeorgetown, TX 1 of 5Parkview Manor Nursing and RehabilitationWeimar, TX 1 of 5Peach Tree PlaceWeatherford, TX 1 of 5Pebble Creek Nursing CenterEl Paso, TX 1 of 5Pecan Tree Rehab And Healthcare CenterGainesville, TX

Showing 40 of 148; lowest-rated first.

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleSince
HUGGINS, LINDAIndividualW-2 MANAGING EMPLOYEEsince 02/01/2018
CREATIVE SOLUTIONS IN HEALTHCARE INCOrganizationOPERATIONAL/MANAGERIAL CONTROLsince 02/01/2018
BLAKE, GARYIndividualOPERATIONAL/MANAGERIAL CONTROLsince 02/01/2018
BLAKE, MALISAIndividualOPERATIONAL/MANAGERIAL CONTROLsince 02/01/2018

The source lists no ownership percentage for any party here — PECOS records a share only for equity interests, not for board or management roles.

1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$9.9M
Net patient revenuemost recent cost report
-5.1%
Operating marginrevenue minus expenses
Who pays — share of resident-days
Medicaid 80%Medicare 3%Other / private 17%

About 80% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$227per resident / day
operating cost
$6,901per month
≈ monthly operating cost
$216per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in TX

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Texas Medicaid page.

Typical monthly cost in Texas
$5,627/mo
Nursing home (semi-private)
$7,604/mo
Nursing home (private)
$5,666/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 455471. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-03-26, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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