Gilmer Nursing & Rehabilitation
703 Titus Street, Gilmer, TX 75644 · For profit - Limited Liability company · 93 certified beds · (903) 843-5529 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- it has abuse, neglect, or exploitation citations (F0600, F0607) — most recent Mar 2026
- inspectors cited 6 immediate-jeopardy problems — the most serious level
- inspectors recorded 1 serious finding as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
- a high number of inspection citations overall (62) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $168,779 in federal fines (most recent 2024-08-01)
- its facility-reported quality-measure score sits well above its independent inspection score
- its independent health-inspection rating is low (1/5)
- its payroll-based staffing rating is low (1/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 1 of 5 |
| Quality measuresSelf-reported by the facility | 3 of 5 |
Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 3 of 5 |
| Long-stay residentspeople who live here | 3 of 5 |
| Short-stay residentsrehab / post-hospital | 3 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 37.0% | 15.8% | 15.4% | worse |
| Long-stay residents who lose too much weight | 3.2% | 3.0% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.0% | 0.3% | 0.9% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with a urinary tract infection | 0.0% | 0.8% | 2.0% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with depressive symptoms | 2.1% | 2.4% | 6.5% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.0% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 2.0% | 3.3% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 15.5% | 14.0% | 16.1% | typical |
| Long-stay residents on antianxiety or hypnotic medication | 13.6% | 18.0% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 100.0% | 98.0% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 2.3% | 3.8% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 19.8% | 13.4% | 21.2% | typical |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 9.8% | 9.6% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 1.0% | 1.5% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 100.0% | 88.0% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 28.1% | 25.7% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 8.2% | 12.3% | 12.0% | better |
| Long-stay hospitalizations per 1,000 resident days | 3.87 | 2.17 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 2.86 | 2.06 | 1.80 | worse |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
35.5% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that worse than the national rate. This is CMS’s risk-adjusted rate over 43 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 60.0% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 25 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.29 therapist hours per resident per day in 2026Q1 — more than 45% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 20% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 35.5%CMS range 27.4–49.5 | 51.5% | Oct 2022–Sep 2024 | worse than U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 11.8%CMS range 7.8–17.5 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 60.0% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 20.0% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 52.0% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 0.0% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 7.6%CMS range 3.8–14.3 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.32 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 93 beds and averages 56.5 residents a day — about 61% occupied, or roughly 36 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 2.99 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.17 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.46 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 2.62 hrs/resident/day on weekends vs 3.14 on weekdays — 16% thinner on weekends. RN hours go from 0.17 to 0.17 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
1 administrator has left in the past year.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
62 citations, most serious first. The 19 most serious are shown; the remaining 43 are one tap away and print in full.
- Immediate jeopardy · Jcited before2024-08-01 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review the facility failed to ensure that residents received treatment and care in accordance with professional standards of practice for 1 of 8 (Resident #1) residents reviewed for quality of care. The facility did not ensure Resident #1 was assessed by a nurse after a fall. Resident #1 was improperly transferred to her bed by CNA G and CNA H without first being assessed by the nurse, LVN E. The noncompliance was identified as PNC. The IJ began on 1/30/24 and ended on 2/2/24. The facility had corrected the noncompliance before the investigation began. These failures could place residents at risk of serious harm, and not receiving the necessary interventions to reach their highest practicable physical, mental, and psychosocial well-being. Findings included: Record review of the undated face sheet revealed Resident #1 was an [AGE] year-old female that admitted [DATE]. Record review of the physician's orders dated 7/30/24 revealed Resident #1 had diagnoses that included: Alzheimer's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Lcited before2023-11-02 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews the facility failed to maintain an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable diseases and infections for 13 (Residents #7, #31, #208, #30, #39, #45, #32, #44, #28, #15, #16 , #34, #25 ) of 15 residents and 9 employees ( LVN B, MDS nurse, Dietary staff V, CNA D, Housekeeping Supervisor, Housekeeper Y, Housekeeper EE, CNA N, and CNA H ) out of 135 employees in the facility, 1 (RN DD) of 1 contract employees and 1 (clean cart) of 3 linen carts reviewed for infection control practices and transmission-based precautions. 1. The facility failed to ensure Residents #208 and #31 were separated after Resident #31 tested positive for COVID on 10/23/23, and Resident #208 did not. 2. The facility failed to ensure Residents #39 and #30 were separated after Resident #30 tested positive for COVID on 10/23/23, and Resident #39 did not. 3. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Kcited before2023-10-04 · tag F0600 — failed to protect residents from abuse and neglect — patternProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure residents had the right to be free from abuse, and neglect for 3 of 18 residents reviewed for abuse and neglect (Resident #12, Resident #13, and Resident #14) in that: Resident #12 was abused when LVN C put her hand over Resident #12's mouth to stop her from screaming. LVN C also threatened to push Resident #12 into cold water if she did not stop screaming. Resident #13 was physically abused by Resident #12. Resident #12 slapped Resident #13 in the face. Resident #12 had a history of abusive behaviors. Resident #12 disliked Black people and targeted two Black residents on the secure unit, Resident #13, and Resident #14. An Immediate Jeopardy (IJ) situation was identified on 10/3/23 at 6:00 p.m. The IJ template was provided to the facility on [DATE] at 6:00 p.m. While the IJ was removed on 10/4/23 at 6:30 p.m., the facility remained out of compliance at no actual harm with potential for more than minimal harm that is not immediate…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Kcited before2023-10-04 · tag F0607 — failed to have anti-abuse policies — patternDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to implement written polices and procedures to prohibit abuse by ensuring residents had the right to be free from abuse, and neglect for 3 of 18 residents reviewed for abuse and neglect (Resident #12, Resident #13, and Resident #14). Resident #12 was abused when LVN C put her hand over Resident #12's mouth to stop her from screaming. The LVN C also threatened to push Resident #12 into cold water if she did not stop screaming. The Administrator did not follow the abuse policy when she unfounded the abuse when the LVN admitted she had abused the resident. LVN C was suspended for part of her shift and returned to work the following day. Resident #13 was physically abused by Resident #12. Resident #12 slapped Resident #13 in the face. Resident #12 had a history of abusive behaviors. Resident #12 disliked Black people and targeted two Black residents on the secure unit Resident #13 and Resident #14. The facility did not follow their abuse policy…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · J2023-08-10 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews, the facility failed to immediately consult with the resident's primary care physician and/or resident's hospice provider/physician following a fall resulting in a hip fracture for 1 of 6 residents (Resident #1) reviewed for resident rights. The facility failed to inform the attending physician, NP, hospice physician and hospice provider for Resident #1 following a fall with injury on 07/06/2023. This failure resulted in identification of Immediate Jeopardy (IJ) on 08/09/2023 at 4:20 p.m. The IJ was removed on 8/10/2023 at 3:10 p.m. While the IJ was removed, the facility remained out of compliance at a scope of isolated and a severity level of actual harm that is not immediate, due to the facility's need to complete in-servicing and monitoring interventions. This failure could place residents at risk for not receiving appropriate care and interventions and/or death. Findings included: Record review of Resident #1's Face Sheet dated August 2023 indicated Resident #1 was a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Jcited before2023-08-10 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure residents received care and services in accordance with professional standards of practice for 1 of 6 residents (Resident #1) reviewed for quality of care. -The facility failed to treat Resident#1 after a fall with injury and reports of pain. -The facility failed to have prescribed pain medication available for Resident #1. -The facility failed to notify the MD of the fall with injury and Resident #1 was diagnosed with a fractured right hip on 07/11/2023. This failure resulted in identification of Immediate Jeopardy (IJ) on 08/09/2023 at 4:20 p.m. The IJ was removed on 8/10/2023 at 3:10 p.m. While the IJ was removed, the facility remained out of compliance at a scope of isolated and a severity level of actual harm that is not immediate, due to the facility's need to complete in-servicing and monitoring interventions. This failure could place residents at risk for not receiving appropriate care and interventions and/or death. Findings included:…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · J2023-08-10 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure pain management was provided to residents who require such services consistent with professional standards of practice, the comprehensive person-centered care plan, and the residents' choices for 1 of 1 resident reviewed for pain management. (Resident #1) The facility failed to ensure Resident #1 had effective pain management by failing to have pain medication available and failing to administer pain medication with complaints of pain. This failure resulted in identification of Immediate Jeopardy (IJ) on 08/09/2023 at 4:20 p.m. The IJ was removed on 8/10/2023 at 3:10 p.m. While the IJ was removed, the facility remained out of compliance at a scope of isolated and a severity level of actual harm that is not immediate, due to the facility's need to complete in-servicing and monitoring interventions. This failure could place resident at risk for increased pain causing undo suffering. Findings included: Record review of Resident #1's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Hcited before2023-10-04 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure residents who were unable to carry out ADLS received necessary services to maintain personal hygiene were provided for 13 of 18 residents reviewed for ADLs (Resident #1, 2, 3, 4, 5, 6, 7, 8, 10, 11, 14, 16, and # 18.) The facility failed to provide timely incontinent care for Resident #1, Resident #3, and Resident #15. The facility failed to provide showers for 26 residents on 9/18/23. The facility failed to provide routine showers for Resident #1, 2, 3, 4, 5, 6, 7, 8, 10, 11, 15, 16, and # 18. This failure could place dependent residents at risk for poor hygiene, skin infections and decreased quality of life. Findings included: 1. Record review of Resident #1's face sheet dated 9/19/23 indicated she was a [AGE] year-old female initially admitted to the facility 10/4/23. Some of her diagnoses were Spinal Stenosis (narrowing of the spinal column that causes pressure on the spinal cord. Morbid obesity disease of upper respiratory…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · H2023-10-04 · tag F0725 — failed to have enough nursing staff — patternProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure sufficient staff to provide nursing related ser ices to ensure resident safety and attain or maintain the highest practicable physical, mental, and psychosocial wellbeing of each resident, for 13 of 18 residents reviewed for sufficient staff (Resident #1, 2, 3, 4, 5, 6, 7, 8, 10, 11, 15, 16, and # 18.) The facility failed to have sufficient staff to provide timely incontinent care for Resident #1, Resident #3, and Resident #15. The facility failed to have sufficient staff to provide showers for 26 residents on 9/18/23. The facility failed to have sufficient staff to provide routine showers for Resident #'s 1, 2, 3, 4, 5, 6, 7, 8, 10, 11, 15, 16, and 18. This failure placed dependent residents at risk for poor hygiene, not receiving care in a timely manner, and decreased quality of life. Findings included: Record Review of Time Sheets 9/1-9/19/23 indicated: 9/1/23: 2 CNAs from 5:45 am-5pm, 1 CNA from 6:26 am-5:04 pm; 2 SNAs from 6…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-03-13 · tag F0550 — failed to protect resident dignity and rights — patternHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to treat each resident with respect and dignity and provide care in a manner that promotes maintenance or enhancement of his or her quality of life for 3 of 3 residents (Resident #9, Resident #12, and Resident #31) reviewed for resident rights. The facility failed to ensure CNA K did not stand over Resident #9 and Resident #31 while assisting them to eat on 03/11/2026. The facility failed to ensure CNA K was not on her personal cell phone when assisting Resident #9 with eating and while sitting with Resident #12 on 03/11/2026. These failures could place residents at risk of decreased self-worth, loss of dignity, and a diminished quality of life.Findings included: 1. Record review of a face sheet dated 03/11/2026 indicated Resident #9 was an [AGE] year-old male admitted to the facility on [DATE] with diagnoses which included Alzheimer's disease (progressive disease that destroys memory and other important mental functions) and hemiplegia and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-03-13 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to develop and implement a comprehensive person-centered care plan for each resident, consistent with the resident rights, that included measurable objectives and timeframes to meet a resident's medical, nursing, and mental and psychosocial needs that were identified in the comprehensive assessment, for 3 of 6 residents (Resident's #52, #1 and #39) reviewed for care plans.1.The facility failed to ensure Resident #52 and Resident #1 were care planned for use of Eliquis (a prescription anticoagulant (blood thinner) used to reduce stroke risk in nonvalvular atrial fibrillation (fast, uneven heartbeat), to treat or prevent deep vein thrombosis (a serious condition where a blood clot forms in a deep vein, usually in the legs, causing symptoms like swelling, pain, warmth, and redness), and pulmonary embolism (blockage in a lung artery). 2.The facility failed to ensure Resident #39 was care planned for the use of Refresh Tears Ophthalmic Solution (quickly…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-03-13 · tag F0803 — failed to meet residents' dietary needs — patternEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to ensure menus met the nutritional needs of residents in accordance with established guidelines were followed for 1 of 1 meal (the lunch meal) reviewed for nutritional adequacy. The facility did not ensure 2 fish tacos were given to residents on 03/10/26. This failure could place residents at risk of a decrease in resident choices, diminished interest in meals, and weight loss. Findings include:. Record review of the undated, extended week four menu reflected 2 crispy fish tacos. During an observation and interview during the lunch meal on 03/10/2026 starting at 12:30 PM, seven residents in the secure unit dining room received one fish taco instead of two fish tacos. LVN C stated she did not notice the residents' meal tickets indicated they should have received two fish tacos. LVN C stated she did not check the trays because they were checked by the nurses in the main dining room, LVN A and the Treatment Nurse, and if they checked them, she did not. LVN C stated it was important for the residents to receive their…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-03-13 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to store, prepare, distribute, and serve food in accordance with professional standards for food service safety for 1 of 1 kitchen reviewed for food and nutrition services. The facility did not ensure:1. Food items were labeled and dated.2. Hair restraints were worn. 3. Personal items were properly stored. 4. The dome covers, bowls, and trays were not stacked with water pooled between them. 5. The pureed mixer top was free from food debris. These failures could place residents at risk for foodborne illness.Findings included: During the initial tour observation and interview with the Dietary Manager on 03/10/26 beginning at 9:28 a.m., revealed the following: 1. Four boxes of 3 lb. cream cheese were undated in the refrigerator. 2. A green thick substance was noted on the pureed mixer top. 3. The dome covers, bowls, and trays were stacked and remained wet with water pooled in between. 4. A cell phone, and personal drink mug were on the tray rack where food could be stored. 5. A work bag observed under the serving…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-03-13 · tag F0849 — patternArrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to collaborate with hospice representatives and coordinating LTC facility staff participation in the hospice care planning process for those residents receiving hospice services for 3 of 6 residents (Resident #10, Resident #12, and Resident #27) reviewed for hospice services. 1.The facility failed to obtain and ensure Resident #10's most current Hospice Plan of Care/ Interdisciplinary Group Reports, Medication Report, Physician Orders, Nurse Visit Notes, Aide Visit Notes, Chaplain Visit Notes, and Social Worker Visit Notes were part of the current clinical record. 2. The facility failed to obtain Resident #27's most current interdisciplinary group notes. 3.The facility failed to obtain Resident #12's most current Hospice Certification of Terminal Illness and Hospice Plan of Care. These deficient practices could place residents at risk of receiving inadequate end-of-life care due to a lack of documentation, coordination of care and communication of resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-13 · tag F0583 — failed to protect personal privacy — isolatedKeep residents' personal and medical records private and confidential.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure the residents had a right to secure and confidential personal medical records and privacy during medical treatments for 1 of 22 residents (Resident #5) reviewed for resident rights. The facility did not ensure the Treatment Nurse used a secure telephonic device to communicate about Resident #5's medications with the facility Medical Director. This failure could place residents at risk for diminished quality of life, loss of dignity, self-worth and breach of confidentiality. Findings included:Record review of Resident #5's face sheet dated 03/12/26, reflected Resident #5 was a [AGE] year-old female, admitted to the facility on [DATE] with diagnosis which included essential hypertension (high blood pressure). Record review of Resident #5's quarterly MDS assessment, dated 12/19/25, reflected Resident #5 usually made herself understood, and usually understood others. Resident #5's BIMS score was 11, which reflected her cognition was moderately…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-13 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents were free from abuse for 1 of 22 residents (Resident #42) reviewed for resident abuse. The facility failed to ensure Resident #42 was not verbally abused by LVN F on 03/10/26, when she told Resident #42 that's why you are in a nursing home. This failure could place residents at risk of abuse, physical harm, mental anguish, and emotional distress.Findings included: Record review of Resident #42's face sheet dated 03/12/26 indicated she was a [AGE] year-old female who re-admitted to the facility on [DATE] with the diagnoses which included dementia (a progressive decline in mental ability that interferes with daily life), major depressive disorder (serious mental health disorder characterized by persistent low mood and low self-esteem), heart disease, and high blood pressure. Record review of Resident #42's quarterly MDS assessment dated [DATE] indicated she made herself understood and she understood others. The MDS also…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-13 · tag F0607 — failed to have anti-abuse policies — isolatedDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to implement written policies and procedures that prohibit neglect, and abuse of residents, for 1 of 22 residents (Resident #42) reviewed for abuse. The facility failed to follow their policy to report to HHSC within 2 hours of an abuse allegation, when Resident #42 alleged that LVN F argued with her about her medications and told Resident #42 that's why you are in a nursing home. This failure could place residents at risk of abuse, neglect, physical harm, mental anguish, and emotional distress. Findings included: Record review of the facility policy revised 03/29/18, Abuse/Neglect indicated: The resident has the right to be free from abuse, neglect, misappropriation of resident property, and exploitation as defined in this subpart.Residents should not be subjected to abuse by anyone, including, but not limited to, facility staff, other residents, consultants or volunteers, staff of other agencies serving the resident, family members or legal…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-13 · tag F0636 — isolatedAssess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to make a comprehensive assessment of each residents' needs, strengths, goals, life history, and preferences within 14 calendar days after admission for 1 of 22 residents (Resident #19) reviewed for timeliness of assessments. The facility failed to complete Resident #19's admission MDS assessment, with an assessment reference date of 03/03/2026, within 14 days of admission. This failure could place residents at risk of not having their needs met.Findings included: Record review of a face sheet dated 03/13/2026 indicated Resident #19 was a [AGE] year-old female admitted to the facility on [DATE] with diagnoses which included severe dementia with other behavioral disturbance (severe loss of memory, language, problem solving and other thinking abilities severe enough to interfere with daily life with behaviors), hypertension (high blood pressure), and chronic kidney disease stage 3 (moderate reduction in kidney function). Record review of Resident #19's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-13 · tag F0645 — isolatedPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the Pre-admission Screening and Resident Review (PASRR) Level 1 assessment accurately reflected the resident's status for 2 of 5 residents (Resident #2, Resident #6) reviewed for PASRR Level 1 screenings. 1. The facility failed to ensure the PASRR Level 1 screening for Resident #2 was completed and submitted upon admission date of 08/14/24. 2.The facility failed to ensure the accuracy of the PASRR Level 1 screening for Resident #6. The PASRR 1 Level screening did not indicate a diagnosis of mental illness PTSD (post-traumatic stress disorder), although the diagnosis was present upon admission date on 05/01/25. These failures could place residents who had a mental illness at risk of not receiving a needed assessment (PASRR Evaluation), individualized care, or specialized services to meet their needs. Findings included: 1. Record review of Resident #2's face sheet dated 03/12/26 indicated she was a [AGE] year-old female who admitted to the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 43 citations
- Potential for harm · Dcited before2026-03-13 · tag F0655 — isolatedCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to develop and implement a baseline care plan for each resident that included the instructions needed to provide effective and person-centered care of the resident that met professional standards of quality care for 1 of 2 residents (Resident #63) reviewed for baseline care plans.The facility failed to address Resident #63's dialysis on his baseline care plan.This deficient practice could place residents at risk of missed care or not receiving necessary care and services.Findings included:1. Record review of Resident #63's face sheet, dated 03/16/26 indicated Resident #63 was a [AGE] year-old male who was admitted to the facility on [DATE] with a diagnosis which included renal failure or kidney failure (occurs when kidneys cannot adequately filter waste from the blood, often resulting from diabetes or high blood pressure).Record review of Resident #63's medical record revealed the resident did not have an MDS in his medical record.Record review of Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-13 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews, and record review, the facility failed to ensure the services provided, as outlined by the comprehensive care plan, met professional standards of quality, for 2 of 6 residents (Residents #47, and #7) reviewed for services provided to meet professional standards. 1. The facility did not ensure LVN A administered 2 puffs of Albuterol (medication used to prevent and treat wheezing, difficulty breathing, chest tightness and coughing) HFA Sulfate Inhalation Aerosol Solution instead of 1 puff to Resident #47. 2. The facility did not ensure LVN A primed Resident #7's Novolog FlexPen (insulin medication) according to the manufacturer's instructions. These failures could place residents at risk of inaccurate drug administration and not receiving the care and services to meet their individual needs. Findings included:1. Record review of Resident #47's face sheet, dated 03/12/26, reflected Resident #47 was a [AGE] year-old female, admitted to the facility on [DATE] with diagnosis which…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-13 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure, based on comprehensive assessment of resident, that residents receive treatment and care in accordance with professional standards of practice, the comprehensive person-centered care plan, and the residents' choice for 1 of 6 residents (Resident #42) reviewed for quality of care. The facility failed to ensure LVN F clarified orders for ibuprofen (a non-steroidal anti-inflammatory drug used to decrease pain and swelling), after Resident #42 had oral surgery on 03/10/26, and her postoperative recommendations indicated to administer ibuprofen for pain and swelling. This failure could place residents at risk of a delay in treatment for the residents' conditions.Findings include: Record review of Resident #42's face sheet, dated 03/12/26, indicated a [AGE] year-old female who was re-admitted to the facility on [DATE]. Resident #42 had diagnoses which included dementia (a progressive decline in mental ability that interferes with daily…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-13 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure the resident environment was as free of accident hazards as was possible and each resident received adequate supervision and assistance devices to prevent accidents for 1 of 6 residents (Resident #2) reviewed for accidents and hazards. The facility failed to ensure Resident #2's fall mat on her left side of her bed was in place on 03/11/26 while she was in her room lying in bed. This failure could place residents at risk of accidents that could result in serious injury, harm, impairment, or death.Findings included: 1. Record review of Resident #2's face sheet, dated 03/12/26, indicated a [AGE] year-old female who was admitted to the facility on [DATE]. Resident #2 had diagnoses which included dementia (a progressive decline in mental ability that interferes with daily life), bipolar disorder (chronic mental health condition characterized by extreme mood swings), and high blood pressure. Record review of Resident #2's quarterly MDS…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-13 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide pharmaceutical services (including procedures that assure the accurate acquiring, receiving, dispensing, and administering of all drugs and biologicals) to meet the needs of each resident for 2 of 6 residents (Resident #'s 7 and 39) reviewed for medications.1.The facility failed to administer Refresh Tears Ophthalmic Solution 0.5 % (quickly alleviates dryness, irritation, and discomfort by replenishing moisture to the eyes) for Resident #39 on 03/10/26.2. The facility did not ensure LVN A primed Resident #7's Novolog FlexPen (insulin medication) according to manufacturer's instructions.This failure could place residents at risk for not receiving the therapeutic effects of their medications to include a diminished health status. Findings included:1.Record review of Resident #39's face sheet, dated 03/16/26 indicated Resident #39 was an [AGE] year-old male who was admitted to the facility on [DATE] and re-admitted on [DATE] with a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-13 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure that its medication error rate was not 5 percent or greater. The facility had a medication error rate of 10%, based on 2 errors out of 30 opportunities, which involved 2 of 6 residents (Residents #47 and #7) reviewed for medication administration. 1. The facility did not ensure LVN A administered 2 puffs of Albuterol (medication used to prevent and treat wheezing, difficulty breathing, chest tightness and coughing) HFA Sulfate Inhalation Aerosol Solution instead of 1 puff to Resident #47. 2. The facility did not ensure LVN A primed Resident #7's Novolog FlexPen (insulin medication) according to the manufacturer's instructions. These failures could place residents at risk of not receiving therapeutic effects of their medications and possible adverse reactions. Findings included:1. Record review of Resident #47's face sheet, dated 03/12/26, reflected Resident #47 was a [AGE] year-old female, admitted to the facility on [DATE] with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-13 · tag F0806 — failed to honor food preferences — isolatedEnsure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure each resident received and the facility provided food that accommodated resident allergies, intolerances, and preferences for 1 of 1 resident (Resident #54) reviewed for food preferences and the accommodation of resident's meal choices. The facility failed to ensure Resident #54's preference for dislike of corn was honored on 03/10/26. This failure could result in a decrease in resident choices, diminished interest in meals, and weight loss. Findings include: Record review of Resident #54's face sheet, dated 03/12/26, reflected Resident #54 was an [AGE] year-old female, admitted to the facility on [DATE] with a diagnosis which included Alzheimer's (progressive disease that destroys memory and other important mental functions). Record review of Resident #54's quarterly MDS assessment, dated 01/29/26, reflected Resident #54 usually made herself understood, and usually understood others. Resident #54's BIMS score was 4, which…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-13 · tag F0808 — failed to follow doctor-ordered diets — isolatedEnsure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure each resident received it and the facility provided food prepared in a form designed to meet individual needs for 1 of 6 residents (Resident's #38) reviewed for food and drinks.The facility failed to ensure Resident #38, received her health shake on 03/10/26.This failure could place residents at risk for weight loss, and unmet nutritional needs.Findings Included:Record review of Resident #38's face sheet, dated 03/16/26, indicated a [AGE] year-old female who was admitted to the facility on [DATE] and re-admitted on [DATE]. Resident #38 had diagnoses which included malnutrition (a critical health condition caused by a diet lacking, or excessive in, nutrients and calories, leading to deficiencies, obesity, or chronic health issues), dementia (loss of memory), and dysphagia (problem swallowing).Record review of Resident #38's quarterly MDS assessment, dated 1/26/26, indicated Resident #38 was usually understood and was usually…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-13 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to establish and maintain an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable diseases and infections for 1 of 5 residents (Resident #4) reviewed for infection control. The facility failed to ensure the Wound Treatment Nurse donned a gown when she provided wound care to Resident #4 on 3/12/2026. This failure could place residents at risk for cross-contamination and the spread of infection. Findings include: 1. Record review of Resident #4's face sheet, dated 3/13/2026, indicated an [AGE] year-old male who re-admitted to the facility on [DATE]. Resident #4 had a diagnosis which included non-ST elevation myocardial infarction (a heart attack caused by a partial blockage of a coronary artery, restricting blood flow and causing heart muscle damage). Record review of Resident #4's MDS admission assessment dated [DATE],…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-13 · tag F0926 — failed to keep the home smoke-free / fire-safe — isolatedHave policies on smoking.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to establish policies, in accordance with applicable Federal, State, and local laws and regulations, regarding smoking, smoking areas, and smoking safety that also took into account nonsmoking residents for 1 of 1 facility reviewed for smoking policies. The facility failed to ensure Dietary Aide H followed the smoking policy, when she did not use the facility's assigned smoking area to smoke on 03/12/2026. This failure could place residents at risk of an unsafe smoking environment and an increased risk of injury related to smoking.Findings included: During an observation on 03/12/2026 at 11:38 AM, Dietary Aide H was smoking a cigarette on the sidewalk located in front of the facility that led up to the kitchen's back door. Dietary Aide H extinguished her cigarette on the ground in the dirt and went inside the kitchen. During an interview on 03/12/2026 at 1:11 PM, Dietary Aide H said when she smoked, she went inside her truck to smoke, or she could sit in the rocking chairs in front of the facility to smoke.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-11 · tag F0561 — failed to honor residents' choices — isolatedHonor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, the facility failed to ensure each resident had the right to make choices about aspects of his or her life in the facility that were significant to the resident for 1 of 6 residents (Resident #1) reviewed for self-determination.The facility failed to ensure Resident #1 was provided with showers during the day shift instead of showers at nighttime per Resident #1's family's request. This failure could place residents at risk of being denied the opportunity to exercise his or her own rights regarding the things that were important in their life and decrease their quality of life.Findings included:Record review of a face sheet, dated 02/11/2026, indicated Resident #1 was a [AGE] year-old female, admitted [DATE], re-admitted [DATE], with diagnoses including Alzheimer's early onset (a brain disease that slowly damages your memory, thinking, learning and organized skills), muscle weakness, abnormalities of gait and mobility, other lack of coordination, hypertension (high blood…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-11 · tag F0585 — failed to handle grievances — isolatedHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to promptly resolve grievances for 1 of 6 residents (Resident #1) reviewed for grievances.The facility failed to ensure a grievance was filed when Resident #1's family member reported to the ADON a request for Resident #1's showers be given on the day shift to accommodate Resident #1's sleep schedule was not honored. This failure could place residents at risk for grievances not being addressed or resolved promptly. Findings included: Record review of a face sheet, dated 02/11/2026, indicated Resident #1 was a [AGE] year-old female, admitted [DATE], and re-admitted [DATE], with diagnoses including Alzheimer's early onset (a brain disease that slowly damages your memory, thinking, learning and organized skills), muscle weakness, abnormalities of gait and mobility, other lack of coordination, hypertension (high blood pressure). Record review of the Comprehensive MDS assessment, dated 01/29/2026, indicated Resident #1 was able to make herself…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-11 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure all drugs were stored in a locked compartment, only accessible by authorized personnel, and labeled and dated correctly for 1 of 3 medication carts (Treatment Cart) reviewed for pharmacy services. 1. The facility failed to ensure the Treatment Cart was properly secured when it was left unattended on 01/29/26. 2. The facility failed to ensure the wound cleanser left on top of the Treatment Cart was properly secured on 01/29/26. These failures could place residents at risk for not receiving drugs and biologicals as needed and a drug diversion.Findings included: During an observation on 01/29/26 at 10:46 a.m., the Treatment Cart was observed on Hall A unlocked with a wound cleanser bottle sitting on top. The Treatment Cart was able to be opened by the surveyor and triamcinolone cream tubes (prescription cream applied to the skin to help redness and itchiness) were noted in the top drawer. Observation indicated no staff noticed or attempted to stop the surveyor from opening the cart. Residents and staff…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-11 · tag F0773 — isolatedProvide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to promptly notify and follow-up with the ordering physician regarding laboratory results outside of clinical reference range for 1of 6 residents (Resident #3) reviewed for laboratory services.The facility failed to notify the physician promptly on 12/29/2025 at 01:32 p.m. of Resident #3's Urine Culture and Sensitivity laboratories results. This failure could place residents at risk of not receiving and managing medications at a therapeutic level. Findings included:Record review of Resident #3's face sheet, dated 01/06/2026, indicated an [AGE] year-old female, admitted to the facility on [DATE] and readmitted [DATE], with diagnoses including cerebrovascular disease (stroke), candidiasis (fungal infection), muscle weakness, abnormalities of gait and mobility, and dementia (memory loss).Record review of Resident #3's quarterly MDS assessment, dated 11/20/2025, indicated Resident #3 understood others and was understood by others. Resident #3 had a BIMS score…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-11 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to establish and maintain an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment, and to help prevent the development and transmission of communicable diseases and infections for 1 of 6 residents (Resident #2).The facility failed to ensure CNA B and CNA C changed their gloves and performed hand hygiene after removing Resident #2's soiled brief and before applying barrier cream when they provided incontinent care on 01/29/26.This failure could place residents at risk of exposure to communicable diseases, cross-contamination, and infections.Findings Included:Record review of a face sheet, dated 02/11/2026, indicated Resident #2 was a [AGE] year-old female, admitted [DATE], with diagnoses including congestive heart failure (heart does not pump effectively), abnormalities of gait and mobility, chronic pulmonary edema (a buildup of fluid in the lungs resulting in breathing difficulty), Type 2…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-12-11 · tag F0727 — failed to provide required RN coverage — widespreadHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to ensure there was an RN for 8 consecutive hours 7 days a week for 1 of 1 facility reviewed for RN coverage. The facility did not have RN coverage for 8 consecutive hours on 11/28/24 (Thanksgiving Day). This failure could place residents at risk of lack of nursing oversight and a higher level of care. Findings included: Record review of the RN time sheets indicated there was no RN working on 11/28/24 (Thanksgiving Day). During an interview on 12/10/24 at 03:15 p.m. the DON said she did not work on Thanksgiving Day (11/28/24) and she was not sure if any other RN was assigned to work. She said there should be an RN 8 hours a day or any situation of a resident requiring an RN would not be done. During an interview on 12/11/24 at 10:15 a.m. the Administrator said the DON did not work on 11/28/24 and they did not get any RN to cover the day. She said ultimately it was her responsibility to ensure they had the RN coverage. During the exit on 12/11/24 at 02:55 p.m. the Administrator said they did not have a policy regarding RN…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-12-11 · tag F0644 — patternCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to coordinate assessments with the pre-admission screening and resident review (PASARR) program under Medicaid in subpart C of this part to the maximum extent practicable to avoid duplicative testing and effort for 1 of 6 residents reviewed for PASRR services. (Resident #1) * The facility did not have Resident #1's hospice representative present for the PASRR IDT meeting dated 04/09/24 requesting specialized PT services. * The facility did not have Resident #1's hospice representative present for the PASRR IDT meeting dated 10/25/24 requesting specialized OT services. These failures could affect the residents with intellectual and developmental disabilities by placing them at risk of a delay in or not receiving specialized services that would enhance their highest level of functioning. Findings included: Record review of a face sheet dated 12/11/24 indicated Resident #1 was a [AGE] year-old female admitted on [DATE]. Her diagnoses included seizures and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-12-11 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review, the facility failed to develop and implement a comprehensive person-centered care plan for each resident that included measurable objectives and timeframes to meet a resident's medical, nursing, and mental and psychosocial needs that were identified in the comprehensive assessment for 3 of 15 residents. (Resident #11, #28, and #34) The facility failed to develop a care plan for Resident #11, #28, and #34's PASRR (Preadmission Screening and Resident Review) positive status. This failure could place the residents at risk of not receiving care and services to maintain their highest level of well-being. Findings included: 1. Record review of a face sheet dated 10/10/24 indicated Resident #11 was a [AGE] year-old female admitted on [DATE]. Her diagnoses included schizoaffective disorder (a mental health condition including schizophrenia and mood disorder symptoms), and bipolar type (a disorder associated with episodes of mood swings ranging from depressive lows to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-12-11 · tag F0582 — isolatedGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, observations, and record review, the facility failed to ensure each resident was informed before or at the time of admission, and periodically during the residents stay, of services available in the facility and of charges for those services, which included charges for services not covered under Medicare/Medicaid or by the facility's per diem rate for 1 of 3 residents (Resident #54) reviewed for Medicare/Medicaid coverage. The facility failed to ensure Resident #54, was given a SNF ABN (a document that informs a Medicare beneficiary that Medicare will no longer pay for skilled services) when discharged from skilled services at the facility. This failure could place residents at risk for not being aware of changes to the services provided. Findings included: Record review of a face sheet dated 12/11/24 indicated Resident #54 was admitted on [DATE] and was an [AGE] year-old male with diagnoses of dementia (a group of thinking and social symptoms that interferes with daily functioning), high…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-12-11 · tag F0655 — isolatedCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the baseline care plan that included the instructions for resident care needed to provide effective and person-centered care was completed for 1 of 2 residents reviewed for new admissions (Resident #108). The facility failed to include Resident #108's diagnosis of depression and antidepressant medication the baseline care plan. This failure could place residents at risk of not receiving care and services to meet their needs. Findings included: Record review of a face sheet dated 12/10/24 indicated Resident#108 was an [AGE] year-old male admitted on [DATE]. Record review of the physician orders dated December 2024 indicated Resident #108 had a diagnosis of depression and an order dated 12/05/24 for Amitriptyline 25mg one time daily for depression. Record review of the baseline care plan dated 12/04/24 for Resident#108. There was no care plan to address his diagnosis of depression or his antidepressant medication Amitriptyline. During an interview…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-12-11 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review, the facility failed to provide pharmaceutical services (including procedures that assure the accurate acquiring, receiving, dispensing, and administering of all drugs and biologicals) in 1 of 4 medication carts reviewed (Short Hall Nurse medication cart) (Resident #4's medication). A package of Resident #4's 14 one ml syringes filled with ABH gel (a combination medication of Ativan {antianxiety medication}, Benadryl, {medication that relieves symptoms of nausea, vomiting and dizziness, rash, and cough} and Haldol {an antipsychotic medication that calms you down}) for Resident #4 with an expiration date of 09/04/25 and a lot expiration date of 10/04/24, had been expired for 68 days and not removed from use. A package of Resident #4's 24 one ml syringes filled with ABH gel with an expiration date of 10/07/25 and a lot expiration date of 11/06/24 for Resident #4, had been expired for 35 days and not removed from use. This failure could place residents at risk…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-12-11 · tag F0908 — failed to keep essential equipment working — isolatedKeep all essential equipment working safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and record review, the facility failed to maintain all mechanical, electrical, and patient care equipment in safe operating condition for 1 of 1 kitchen reviewed for essential equipment. The facility did not ensure the gas stove was in safe operating condition with the pilot light staying lit and allowing gas to leak. This failure could place the residents at risk of a fire and not receiving their meals in a timely manner. Findings included: During an observation and interview on 12/9/24 at 8:00 a.m., [NAME] A lit the burners on the stove. 1 of the 6 burners (back left burner) did not light using the pilot light and then would not light with a long lighter. She said she would report this to the maintenance supervisor. During an interview on 12/9/24 at 10:30 a.m., the maintenance supervisor said the pilot light on the stove required to be cleaned at times and said he would check the stove today. He said if the pilot light did not light the burner the stove would not work right. During an interview on 12/10/24 at 11:00 a.m., the Administrator said…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2023-11-02 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to store, prepare, distribute, and serve food in accordance with professional standards for food service safety in the facility's only kitchen reviewed for food safety requirements. The facility failed to ensure a fan blowing toward the stove was free from dust like material. The facility failed to ensure the microwave was free from a light beige colored material dried to the number pad of the microwave. The facility failed to ensure the can opener blade was free from a rust-colored material. The facility failed to ensure 7 dozen boiled eggs with an expiration date of 10/25/2023 were not available for use. The facility failed to ensure the dishwasher aide was wearing a hair net. The facility failed to ensure a red cleaning bucket had sufficient sanitizing chemical for cleaning. The facility failed to ensure the cereal in the dining room dispensers were dated when filled. These failures could place residents at risk of foodborne illness, and food contamination. Findings included: During initial tour on 10/30/2023…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-11-02 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interview, and record review, the facility failed to develop and implement a comprehensive person-centered care plan for each resident, consistent with the resident rights, that includes measurable objectives and timeframes to meet a resident's medical, nursing, mental and psychosocial needs that are identified in the comprehensive assessment for 6 of 19 residents (Resident #'s 207, 50, 19, 20, 34, and 33) reviewed for comprehensive person-centered care plans. The facility failed to ensure Resident #207's comprehensive care plan addressed that she received olanzapine (antipsychotic medication). The facility failed to ensure Resident #50's siderails, and risk of dehydration were care planned. The facility failed to ensure Resident #19's siderail was care planned. The facility failed to ensure Resident #20's siderails were care planned. The facility failed to ensure Resident #33's Covid 19 infection was care planned. The facility failed to ensure Resident #34's risk of Covid 19 infection was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-11-02 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review the facility failed to ensure a resident who is unable to carry out activities of daily living received the necessary services to maintain good nutrition, grooming, and personal and oral hygiene for 7 of 12 residents reviewed for quality of life. (Resident #'s 7, 11, 19, 20, 33, 34, and 50) The facility failed to provide facial hair removal/shaving for dependent female Resident #7. The facility failed to ensure Resident #'s 50, 33, 34, and 19 received their scheduled baths. The facility failed to ensure Resident #20's nails were clean and free of a brown colored material. The facility failed to ensure Resident #20 was free of facial hair. These failures could place residents who were dependent on staff to perform personal hygiene at risk of embarrassment, decreased self-esteem, or decreased quality of life. The findings included: 1. Record review of Resident #7's face sheet, dated 11/1/2023, revealed Resident #7 was an [AGE] year-old female who admitted to the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-11-02 · tag F0758 — failed to limit and justify psychotropic drugs — patternImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure the resident's drug regimen was free from unnecessary psychotropic drugs and PRN orders for psychotropic drugs were limited to 14 days for 4 of 5 residents reviewed for unnecessary psychotropic drugs (Resident #'s 207, 106, 24, and 1). The facility failed to adequately monitor Resident #207's side effects and behaviors regarding her antipsychotic medication. The facility failed to follow Resident #207's hospital discharge orders for her antipsychotic medication. The facility failed to monitor Resident #106's side effects for the use of Sertraline (Zoloft) and Bupropion (Wellbutrin). The facility failed to obtain appropriate diagnosis for Resident #24's antipsychotic medication. Resident #1 continued to have a PRN order for Lorazepam 0.5mg after 14 days without an evaluation by the physician for continued treatment. These failures could place residents at risk of receiving unnecessary psychotropic medications with possible medication side effects,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-02 · tag F0552 — isolatedEnsure that residents are fully informed and understand their health status, care and treatments.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, and record reviews the facility failed to ensure the residents has the right to be informed of the risks and participate in, his or her treatment which included the right to be informed in advance, by the physician or other practitioner or professional, of the risks and benefits of proposed care, of treatment and treatment alternatives or treatment options and to choose the alternative or options he or she preferred, for 2 of 5 residents (Resident #'s 24 and 106) reviewed for resident rights. 1.The facility failed to complete the psychotropic consent for Resident # 24's Risperidone (anti-psychotic) to treat Alzheimer's and Resident #106's Sertraline (antidepressant) and Buproprion (antidepressant) that treat depression. 2.The facility failed to obtain a signed informed consent based on information of the benefits, risks, and options available for Resident #24's prior to administering Risperidone and Resident #106 prior to administering Sertraline and bupropion. These failures could place…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-02 · tag F0622 — isolatedNot transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide all necessary information and any other documentation to ensure a safe and effective discharge for 1 of 2 residents reviewed for discharge. (Resident #54) The facility failed to document Resident #54's reason for being discharged from the facility. These failures could place residents at risk for not receiving care and services to meet their needs upon discharge. Findings included: Record review of Resident #54's face sheet dated 11/02/23, indicated an [AGE] year-old female who initially admitted to the facility on [DATE] and readmitted on [DATE]. Resident #54's diagnoses included dementia with behavioral disturbance (memory loss with behaviors), psychotic disorder with delusions (mental disorder characterized by disconnection of reality often accompanied by disturbances of thought and perception), depression (persistent feeling of sadness), and anxiety. Record review of Resident #54's comprehensive care plan dated 09/25/23, indicated Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-02 · tag F0655 — isolatedCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, the facility failed to develop and implement a baseline care plan for each resident that included the instructions needed to provide effective and person-centered care for 1 of 6 residents reviewed for baseline care plans. (Resident #106) The facility failed to develop a baseline care plan that addressed Resident #106's risk to fall, use of psychotropic medications, use of an assistive devices, abnormal gait, history of falls, unsteadiness of feet, and muscle weakness. This failure could place residents at risk of not receiving care and services to meet their needs. Findings included: Record review of Resident #106'd#106's face sheet dated 11/02/2023 indicated she was a [AGE] year-old female who admitted on [DATE] with the diagnosis of history of falls, abnormal gait, muscle weakness and unsteadiness on feet. Record review of a fall risk assessment dated [DATE] indicated Resident #106 had a history of falls in the last 1-2 months, she was chair bound and required assistance…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-02 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review the facility failed to review and revise the person-centered care plan to reflect the current condition for 1 of 4 (Resident #50) residents reviewed for care plan revisions. The facility failed to ensure Resident #50's care plan was updated when she moved from the secured unit to the general community. on 10/19/2023. TThe facility failed to ensure Resident #50's care plan was updated when she was no longer an elopement risk . These failures could affect residents by placing them at risk of not receiving appropriate interventions to meet their current needs. Findings included : Record review of a face sheet dated 11/02/2023 indicated Resident #50 was an [AGE] year-old female who admitted on [DATE] and readmitted on [DATE] with the diagnoses of Alzheimer's disease (dementia), muscle weakness, and fracture of the sacrum. The face sheet indicated Resident #50 was residing in room [ROOM NUMBER]. Record review of the Quarterly MDS assessment dated [DATE] indicated Resident #50 was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-02 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure adequate supervision was provided to prevent accidents for 2 of 9 residents (Resident #'s 19, and 106) reviewed for accidents and supervision. The facility failed to ensure Resident #19 was free from 2 bottles of wound cleanser, and one plastic medication cup with a white cream at her bedside. The facility failed to implement any interventions to prevent Resident #106's fall on 10/25/2023. These failures places residents at risk for injury and serious injuries. The findings included: 1). Record review of a face sheet dated 11/02/2023 indicated Resident #19 was a [AGE] year-old female who originally admitted on [DATE] and readmitted on [DATE] with the diagnosis of unsteadiness on her feet, muscle weakness, fainting and collapse, and paralysis to the left side. Record review of a Quarterly MDS dated [DATE] indicated Resident #19 was understood and understood others. The MDS indicated Resident #19's BIMS score was 15 indicating her…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-02 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents were offered sufficient fluid intake to maintain proper hydration and health for 2 of 2 residents (Resident #'s 21 and 50) reviewed for hydration. The facility failed to ensure Resident #21, and Resident #50 received adequate hydration. This failure could place residents at risk for dehydration, electrolyte imbalance, and infections. Findings included: 1). Record review of a face sheet dated 11/01/2023 indicated Resident #21 was an [AGE] year-old female who admitted on [DATE] and readmitted on [DATE] with the diagnoses of senile degeneration of the brain (dementia), and diabetes. Record review of the Quarterly MDS dated [DATE] indicated Resident #21 was understood and understood others. Resident #21's BIMS score was 10 indicating moderately impaired cognition. The MDS indicated Resident #21 required extensive assistance of one staff with eating. Record review of the comprehensive care plan dated 7/06/2023 indicated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-02 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure respiratory care was provided with professional standards of practice for 2 of 4 resident reviewed for quality of care. (Resident #6 and Resident #18) The facility failed to administer oxygen at 3 liters via nasal cannula as prescribed by the physician for Resident #6. The facility failed to administer oxygen at 2 liters per minute via nasal cannula as prescribed by the physician for Resident #18. These failures could place residents who receive respiratory care at risk for developing respiratory complications. Findings included: 1. Record review of Resident #6's face sheet dated 11/02/23, indicated an [AGE] year-old female who admitted to the facility on [DATE] with diagnoses which included dementia (memory loss), depression (persistent feeling of sadness), high blood pressure, congestive heart failure (heart does not pump blood as well as it should), and chronic obstructive pulmonary disease (causes obstructive airflow from the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-02 · tag F0700 — isolatedTry different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interview, and record reviews, the facility failed to ensure correct installation, use and maintenance of bedrails for 3 of 3 residents (Resident #'s 19, 20, and 50) reviewed for bedrails. 1.The facility failed to assess Resident #s 19, 20, and 50 for the risk of entrapment from bed rails prior to installation. 2. The facility failed to review the risks and benefits of bed rails with the resident or resident's representative and obtain informed consent prior to installation for Resident #'s 19, 20, and 50. 3. The facility failed to document the attempt of alternatives to meet Resident #'s 19, 20, and 50 needs. These failures could place residents at risk for entrapment with serious injury and even death. Findings included: 1). Record review of a face sheet dated 11/02/2023 indicated Resident #19 was a [AGE] year-old female who originally admitted on [DATE] and readmitted on [DATE] with the diagnosis of unsteadiness on her feet, muscle weakness, fainting and collapse, and paralysis to the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-02 · tag F0849 — isolatedArrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to collaborate with hospice representatives and coordinate the hospice care planning process for each resident receiving hospice services, to ensure quality of care for the resident, ensuring communication with the hospice medical director, the resident's attending physician, and others participating in the provision of care for 1 of 3 residents (Resident #10) reviewed for hospice services. The facility failed to obtain Resident #10's physician's order for hospice services and the most recent hospice plan of care. This deficient practice could place residents who receive hospice services at-risk of receiving inadequate end-of-life care due to a lack of documentation, coordination of care and communication of resident needs. Findings included: Record review of Resident #10's face sheet dated 11/02/23, indicated a [AGE] year-old male who initially admitted to the facility on [DATE] and readmitted on [DATE]. Resident #10 diagnoses included chronic…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2023-10-04 · tag F0728 — failed to protect against nurse-aide misconduct — widespreadEnsure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to ensure the competency of a certified nurse aide for 6 of 13 CNA's reviewed (SNA D, I, J, L N, and O.) They failed to ensure the nurse aides were certified, and or trained in a state approved training program. They failed to provide evidence the nurse aide had received proficiency training and passed their test for SNA D and SNA J prior to 9/10/23 as required by the waiver program. They failed to ensure SNA I, L, N, and O were certified nurse aides prior to assuming full CNA duties without the oversite of another CNA. This failure placed residents at risk of not receiving proper ADL care. Findings included: Record review of employee files indicated: SNA D had a hire date 3/10/21 had LTCR form 3767 for Nurse Aide Work Training and Work Experience indicated she had training between 5/12/22 and 6/22/22. The form was notarized on 8/24/22. SNA J had a hire date 2/25/22- had LTCR form 3767 for Nurse Aide Work Training and Work Experience indicated she had training between 5/12/22 and 6/8/22. The form was notarized on 8/24/22. SNA…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-10-04 · tag F0800 — isolatedProvide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide a resident with a diet that met his daily nutritional and special dietary needs for 1 of 5 residents reviewed for diet (Resident # 4.) The facility did not ensure Resident #4's physician ordered diet of no bread and no pasta was followed. This negative finding could cause residents discomfort and digestive issues. Findings Included: Record review a Resident #4 face sheet dated 9/20/23 indicated he was an [AGE] year-old male admitted to the facility on [DATE]. Some of his diagnoses were depression, Alzheimer's, disease, constipation, and muscle weakness. Record review of an admission MDS dated [DATE] indicated Resident #4 did not have any cognitive impairment. Resident #4 required supervision with eating with set up help only. Record review of Resident #4 care plan dated 6/8/23 indicated he had a focus area of ADL self-care performance deficit. One of the interventions were the resident required assistance by staff to turn in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-09-03 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure a resident who was unable to carry out activities of daily living received the necessary services to maintain personal hygiene were provided for 1 of 5 residents reviewed for ADLs (Resident # 2). The facility did not provide Resident #2 with her scheduled showers/baths. This failure could place dependent residents at risk for poor personal hygiene, skin infections and decreased quality of life. Findings Included: Record review of the face sheet for Resident #2 indicated she was [AGE] years old admitted to the facility on [DATE] with diagnoses including cerebral palsy (condition marked by impaired muscle coordination and/or other disabilities, typically caused by damage to the brain before or at birth), type II diabetes, muscle weakness, depression, anxiety, and obesity. Record review of the MDS dated [DATE] indicated Resident #2 made herself understood and understood others. The MDS indicated Resident #1 had intact cognition (BIMS…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-09-03 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — patternProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure necessary treatment and services, consistent with professional standards of practice, to promote healing and prevent new pressure injuries from developing was provided for 1 of 3 residents reviewed for pressure injuries (Resident #1). The facility did not complete weekly skin assessments on Resident #1. The facility did not promptly identify and initiate treatment for the Stage II pressure injury to Resident #1's sacrum. These failures could place residents at risk for new development or worsening of existing pressure injuries, pain, and decreased quality of life. Findings included: Record review of the face sheet for Resident #1 indicated she was [AGE] years old, readmitted to the facility on [DATE] with diagnoses including Alzheimer's disease, depression, anxiety, lack of coordination, High blood pressure, malnutrition, muscle weakness and unstageable pressure ulcer of the left heel. Record review of the MDS dated [DATE]…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-09-03 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews the facility failed to treat residents with respect and dignity and care for them in a manner and in an environment that promoted maintenance or enhancement of their quality of life for 1 of 5 residents (Resident #2) reviewed for resident rights. The facility did not ensure Resident #2 was assisted out of bed at her request on 8/27/23. This failure could place residents at risk for diminished quality of life, loss of dignity and loss of self-worth. Findings included: Record review of the face sheet for Resident #2 indicated she was [AGE] years old, admitted to the facility on [DATE] with diagnoses including cerebral palsy (condition marked by impaired muscle coordination and/or other disabilities, typically caused by damage to the brain before or at birth), type II diabetes, muscle weakness, depression, anxiety, and obesity. Record review of the MDS dated [DATE] indicated Resident #2 made herself understood and understood others. The MDS indicated Resident #2…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-10 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review the facility failed to treat each resident with respect and dignity and provide care in a manner that promoted maintenance or enhancement of his or her quality of life for 1 of 20 residents reviewed for resident rights. (Resident #2) The facility failed to pull the curtain between Resident #2 and his roommate with open window blinds while providing incontinent care to Resident #2. This failure could place residents at risk for decreased quality of life, decreased self-esteem and increase anxiety. Findings included: Record review of Resident #2's face sheet dated 8/9/23 indicated Resident #2 was a [AGE] year old male and admitted initially on 9/14/17 with diagnoses including chronic obstructive pulmonary disease (constriction of the airways and difficulty or discomfort in breathing), diabetes, morbid obesity (80 to 100 pounds overweight), Alzheimer's (progressive mental deterioration due to degeneration of the brain), and schizoaffective disorder bipolar type…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-10 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure an infection prevention and control program designed to provide a safe and sanitary environment and to help prevent the development and transmission of communicable diseases and infections for 1 of 1 resident reviewed for incontinent care. (Resident #2) The facility failed to ensure CNA A changed her gloves and performed hand hygiene appropriately while providing incontinent care to Resident #2. The facility failed to ensure CNA B performed hand hygiene prior to donning (putting on) gloves. The facility failed to ensure CNA A changed her gloves after providing incontinent care to Resident #2 prior to touching Resident #2's clean brief, bedding, pillow, and bed remote. The facility failed to ensure CNA A changed her gloves after providing incontinent care to Resident #2 and then using soiled gloved finger to poke unused wipes back into wipe container located on top of the resident's bed and closed lid to container. This failure could…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · C2023-10-04 · tag F0732 — widespreadPost nurse staffing information every day.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview the facility failed to have a Nurse Staff Information sheet posted. The facility staff were unable to determine how many staff were supposed to be in the building for one of one facility. This negative finding did not allow staff or visitor to determine the number of staff needed to provide care to the facility residents. Findings included: During an observation of the facility on 9/18/23 at 6:17 p.m. reflected they did not have a Nurse Staff Information sheet posted. During an interview on 9/18/23 at 6:18 p.m. the Administrator said they were supposed to have 3 nurses on days and 4 aides. On nights they had two nurses and 2 to 3 aides but then they have not fully transitioned to 12 hour shifts and some of the staff work form 6p to 2p , 2p to 10 p and 10 p to 6a. and then some of her staff worked from 6a to 6p and from 6p to 6a. The Administrator said they used the schedule in the book at the nurse's station that the staff signed when they come in and they not have a Nurse Staff Information sheet posted. During an interview on 9/18/23 at 6:20 p.m.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$168,779 in federal fines across 2 penalties. 1 Medicare payment denial on record.
- $17,068 — penalty dated 2024-08-01
- $151,711 — penalty dated 2023-10-04
- Medicare payment denial — starting 2023-11-04 for 22 days
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to CREATIVE SOLUTIONS IN HEALTHCARE — 149 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 2.1 | -1.1 vs chain |
| Health inspection | 1 of 5 | 2.7 | -1.7 vs chain |
| Staffing | 1 of 5 | 1.1 | -0.1 vs chain |
| Quality measures | 3 of 5 | 3.2 | -0.2 vs chain |
The other 148 homes this chain runs (chain average 2.1★, per CMS)
Showing 40 of 148; lowest-rated first.
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| HUGGINS, LINDA | Individual | W-2 MANAGING EMPLOYEE | since 01/02/2021 |
| CREATIVE SOLUTIONS IN HEALTHCARE INC | Organization | OPERATIONAL/MANAGERIAL CONTROL | since 01/02/2021 |
| BLAKE, GARY | Individual | OPERATIONAL/MANAGERIAL CONTROL | since 01/02/2021 |
| BLAKE, MALISA | Individual | OPERATIONAL/MANAGERIAL CONTROL | since 01/02/2021 |
The source lists no ownership percentage for any party here — PECOS records a share only for equity interests, not for board or management roles.
1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in TX
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Texas Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 675801. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-03-13, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.