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Paramount Health and Rehabilitation

4035 South 500 East, Salt Lake City, UT 84107 · Government - Hospital district · 99 certified beds · (801) 262-9181 Medicare & Medicaid certified

Call the home — (801) 262-9181 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0600) — cited May 20244 actual-harm citations$106,480 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • a high payroll-based staffing rating (4/5)
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0600), cited May 2024
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has 4 actual-harm citations
  • a high number of inspection citations overall (28) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $106,480 in federal fines (most recent 2025-12-15)
  • its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
  • its independent health-inspection rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

3/5
CMS overall
3 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 4 of 5
Quality measuresSelf-reported by the facility 5 of 5

Worth a closer look. This home's staffing and quality-measure ratings run 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Urgent care / clinic
470 E 3900 S · (801) 364-9272 · Call to confirm hours
Pharmacy
470 E 3900 S · (888) 384-1273 · Call to confirm hours
Grocery
3884 S 300 E · (801) 467-2807 · Call to confirm hours
Park
544 E 3900 S · (801) 266-2087 · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 5 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 5 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 3 to 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased13.8%11.3%15.4%better
Long-stay residents who lose too much weight4.4%3.4%5.4%better
Long-stay residents with a catheter left in their bladder0.0%0.7%0.9%better
Long-stay residents with a urinary tract infection2.3%1.8%2.0%worse
Long-stay residents with depressive symptoms18.9%16.5%6.5%worse than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.5%0.1%0.1%worse
Long-stay residents with falls causing major injury2.3%2.5%3.3%better
Long-stay residents whose ability to walk worsened26.2%15.1%16.1%worse
Long-stay residents on antianxiety or hypnotic medication20.9%25.3%18.9%worse
Long-stay residents given the seasonal flu vaccine100.0%98.0%95.3%typical
Long-stay residents with pressure ulcers2.9%3.9%4.7%better
Long-stay residents with worsening bladder/bowel control24.4%21.5%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table9.4%14.2%17.1%better
Short-stay residents who newly got an antipsychotic medication0.8%0.9%1.4%better
Short-stay residents given the seasonal flu vaccine94.4%91.0%79.4%better
Short-stay residents rehospitalized after admission9.2%16.5%22.6%better
Short-stay residents with an outpatient ER visit4.5%11.6%12.0%better
Long-stay hospitalizations per 1,000 resident days1.471.251.67better
Long-stay outpatient ER visits per 1,000 resident days0.981.431.80better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

56.3% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 55 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

56.3%U.S. median 51.5%
Got home and stayed home
10.9%U.S. median 10.7%
Went back to hospital
65.0%U.S. median 56.6%
Met the expected recovery
0.73U.S. median 0.31
Therapy hours / resident / day
0.26hours / resident / day
Physical therapy
0.35hours / resident / day
Occupational therapy
0.12hours / resident / day
Speech therapy

Met the expected recovery: 65.0% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 20 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.73 therapist hours per resident per day in 2026Q1 — more than 93% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 2% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF56.3%CMS range 43.3–68.751.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.9%CMS range 7.0–15.210.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge65.0%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge55.0%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge45.0%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — Newly certified nursing home with less than 12-15 months of data available or the nursing home opened less than 6 months ago, and there were no data to submit or claims for this measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization6.4%CMS range 3.3–12.07.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.821.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.75
RN hours/ resident / day
0.45
LPN hours/ resident / day
2.20
Aide hours/ resident / day
3.40
Total nurse hours/ resident / day
0.62
RN hoursweekends
36.0%
Total nursing turnover
33.3%
RN turnover

How full it usually is: this home is certified for 99 beds and averages 60.4 residents a day — about 61% occupied, or roughly 39 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.40 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.75 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.20 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.02 hrs/resident/day on weekends vs 3.55 on weekdays — 15% thinner on weekends. RN hours go from 0.80 to 0.62 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 36% is about the same as the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

3
deficiencies at the latest standard inspection (2026-05-21)
21
at the previous standard inspection (2024-05-14)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

28 citations, most serious first. The 14 most serious are shown; the remaining 14 are one tap away and print in full.

  • Actual harm · Gcited before2025-12-15 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, it was determined for 2 of 7 sampled residents, that the facility failed to provide each resident with staff supervision to prevent accidents. Specifically, a resident who was on supervised smoking was left unattended in the smoking area, and had accidentally caught on fire, which resulted in burn injuries and the resident expiring at the hospital, along with burn injuries to another resident's hand who was attempting to put the fire out. Resident Identifiers: 1, 2. On [DATE], the surveyor reviewed the facility's investigation involving an incident with Resident 1, dated [DATE], which revealed the following:On [DATE], PRN Physical Therapist (PT) 1 took Resident 1 out to smoke. Two other residents (Resident 2 and Resident 3) were in the smoking area and there were no other staff present. PT 1 left Resident 1 in the smoking area with cigarettes and a lighter and went back into the facility. While smoking, Resident 1's shirt caught on fire and Resident 2 attempted to put the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2024-05-14 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, for 1 of 38 sampled residents, the facility did not ensure that each resident with limited mobility received appropriate services, equipment and assistance to maintain or improve mobility with the maximal practical independence unless a reduction in mobility was demonstrated unavoidable. Specifically, a resident with limited range of motion to his hand was not being provided range of motion services or devices to prevent further contracture. Resident identifier: 30. Findings include: Resident 30 was admitted to the facility on [DATE] with diagnoses that included hemiplegia affecting right dominant side, third nerve palsy, intellectual disabilities, restlessness and agitation, adult failure to thrive, cognitive communication deficit, and hydrocephalus. On 5/6/24 at 11:55 AM, an observation was made of resident 30 in the dining room. Resident 30 was observed to have a padded device on his right wrist. The padded device was observed to not be in residents hand but…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-05-14 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 4. Resident 257 was admitted to the facility initially on 1/17/23, and re-admitted on [DATE] with diagnoses that included type 1 diabetes, end stage renal disease, dependence on renal dialysis, chronic diastolic and systolic heart failure, morbid obesity, muscle weakness, and bilateral below the knee amputation. Resident 257 was initially unavailable for interview, and after re-admission to the facility, refused to be interviewed. Resident 257's medical records were reviewed between 4/3/24 and 5/14/24. An admission MDS assessment dated [DATE] revealed resident 257 had a BIMS of 15 indicating that he was cognitively intact. The assessment also revealed that resident 257 required substantial/maximal assistance with transferring from bed to chair/chair to bed, and was dependent while in his wheelchair for ambulation. Physician orders included dialysis on Monday, Wednesday, and Friday, including transport and pickup. A care plan care area initiated on 1/15/24 included, At risk for falls r/t blind, weakness, DM…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2024-05-14 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, for 2 of 38 sampled residents, the facility did not ensure residents maintained acceptable parameters of nutritional status. Specifically, resident's tube feedings were not administered as ordered, and a resident was not being positioned appropriately while the tube feeding was administered. Resident identifiers: 26 and 39. Findings include: 1. Resident 26 was admitted to the facility initially on 8/31/21 and re-admitted on [DATE] with diagnoses that included alcoholic polyneuropathy, chronic obstructive pulmonary disease, severe protein-calorie malnutrition, major depressive disorder, anxiety disorder, dysphagia, hypo-osmolality and hyponatremia. On 5/7/24 at 3:25 PM, an interview was conducted with resident 26 who stated she received tube feedings for 4 hours every night. Resident 26 was observed to be very thin. Resident 26 stated she normally had a tube feeding pump in her room, but it was not there and she did not know why. Resident 26's medical records…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-21 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, it was determined for 1 of 25 sampled residents, that the facility failed to ensure that each resident received treatment and care in accordance with professional standards of practice. Specifically, one resident was not referred to a urologist or oncologist when it was ordered by the physician. Resident identifier: 48.Findings included: On 5/19/26 at 9:01 AM, an interview was conducted with resident 48 who stated she was supposed to get a mammogram according to a visit she had with the facility's doctor about 2 months ago. Resident 48 stated she tried to schedule it herself, but she needed the order from the doctor.Resident 48's medical record was reviewed 5/18/26 through 5/21/26.Resident 48 was admitted to the facility on [DATE] with diagnoses which included urinary tract infection, overactive bladder, and personal history of malignant neoplasm of breast.A SOAP (Subjective, Objective, Assessment, and Plan) Note dated 3/27/26 indicated, eval [evaluation] secondary to review…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-21 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, it was determined for 1 of 25 sampled residents, that the facility failed to ensure that the resident environment remained as free of accident hazards as was possible; and that each resident received adequate supervision and assistance devices to prevent accidents. Specifically, one resident who required oxygen was observed to be smoking without staff supervision and had not been evaluated for safety while smoking. Resident identifier: 58.Findings included:On 5/18/26 at 10:44 PM, an interview was conducted with resident 58 who stated she started smoking again last week and that she would go out and smoke with friends. Resident 58 was observed to be wearing oxygen via a nasal cannula.On 5/18/26 at 2:43 PM, an observation of resident 58 was made and she was outside in the smoking area with another resident, no staff were outside. Resident 58 was sitting in her wheelchair, she was not wearing her oxygen, and she was smoking a cigarette. Resident 58 stated that she…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-05-21 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review it was determined, for 1 out of 25 sampled residents, that the facility did not maintain medical records on each resident that were complete; accurately documented; readily accessible; and systematically organized. Specifically, a resident's radiology report for a possible broken PICC (peripherally inserted central catheter) was not in the medical record. Resident identifier: 54.Findings included:Resident 54 was initiallly admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses which included spastic hemiplegia of left side, cerebral infarction, type II diabetes, cognitive communication deficit, tachycardia and dysphagia. Resident 54's medical record was reviewed on 5/19/26. A nursing progress note dated 5/9/26 at 4:40 PM documented, Order received to send to ED [emergency department] to be evaluated for suspected broken midline catheter. Paperwork shows on 4/30/26 that [local hospital] placed a 18 gauge X 18 centimeter midline in R [right] arm cephalic…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-12-03 · tag F0607 — failed to have anti-abuse policies — isolated
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, it was determined that the facility failed to develop and implement written policies and procedures that prohibit and prevent abuse, neglect, and exploitation of residents and misappropriation of resident property. Specifically, a nursing assistant who provided an invalid Social Security Number and failed to provide fingerprints was working in the facility for approximately three months. Findings Include. 1. On 12/3/24, Nursing Assistant (NA) 1's employee record was reviewed. NA 1 was hired at the facility on 9/4/24. NA 1 was reviewed in the Direct Access Clearance System (DACS). NA 1's current fitness determination was In Process and it was revealed that NA 1 did not submit fingerprints. NA 1 was involuntarily terminated on 12/2/24 due to providing the facility with an invalid Social Security Number. On 12/3/24 the facility's Pre-Employment Investigations Policy was reviewed. The policy revealed that employees are required to submit fingerprints electronically to the Department of Health within 15 working days of engagement. The policy…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-05-14 · tag F0809 — failed to serve meals on a reasonable schedule — widespread
    Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility did not provide meals with no more than 14 hours between the substantial evening meal and the breakfast meal the following day. Specifically, breakfast meals were being served more than 30 minutes beyond the posted time, causing more than 14 hours to elapse between the evening meal and the breakfast meal. Resident identifiers: 7, 9, 30 ,31, 49, 51 and 106. Findings include: 1. On 5/6/24 at 8:41 AM, Dietary Aid (DA) 1 and DA 2 were interviewed and stated the meal times for the facility were: Breakfast at 7:20 AM; Lunch at 12:00 PM; and Dinner at 5:30 PM. DA 1 referenced the meal schedule that was posted to the side of the window area where meals were served in the dining room. 2. The facility provided a form titled Meal Times that revealed the following: a. Breakfast: 0720 AM (7:20 AM) b. Lunch: 12:00 PM c. Dinner: 1730 PM (5:30 PM) On 5/6/24 at 12:00 PM, an observation was made in the dining room. The same form that was provided to surveyors was posted in the dining room. 3. On 5/6/24 at 12:15 PM, an observation was made of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-05-14 · tag F0609 — failed to report abuse allegations — pattern
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, for 3 of 38 sampled resident, that the facility did not ensure that all violations involving abuse, neglect, exploitation or mistreatment including injuries of unknown source and misappropriation of resident property are reported immediately, but not later than 2 hours after the allegation was made. Specifically, the facility did nor report to the State Survey Agency (SAA) timely when a resident sustained a severe finger injury while in her wheelchair, a resident was not secured while being transported in a facility van, and a resident was not provided the ordered wound care to her foot. Resident identifiers: 20, 21, and 256. Findings include: 1. Resident 21 was admitted to the facility on [DATE] with diagnoses that included Alzheimer's Disease, protein calorie-malnutrition, dysphagia, vitamin D deficiency, contracture in left and right knee, major depressive disorder, and cognitive communication deficit. The facility submitted a form titled exhibit 358 to the State Survey…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-05-14 · tag F0610 — failed to investigate and act on abuse reports — pattern
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2. Resident 258 was admitted to the facility on [DATE] and re-admitted on [DATE] with diagnoses which included presence of right artificial knee joint, cellulitis right lower extremity, type 2 diabetes mellitus, mobid obesity, gout, edema, and hypertension. Resident 258 was discharged from the facility on 6/28/23. On 4/3/24, resident 258's medical record was reviewed. On 5/12/23 at 11:00 PM, resident 258's the nursing note documented, Resident notified LN [licensed nurse] tonight that her aide was acting strange when she went to put [resident 258] to bed. [Resident 258] states that her aide placed a looped gait belt around her (the aide's) neck and mimicked her hanging herself while standing at the foot of the bed while [resident 258] was on the commode. [Resident 258] then stated that her aide helped her into bed and pinned the top sheet down over the top of [resident 258's] head where she could not get out from under it. [Resident 258] stated that after her aide let the sheet go she proceeded to take a rolled…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-05-14 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review it was determined, for 3 of 38 sampled residents, that the facility did not ensure that all drugs and biological's were stored and labeled in accordance with accepted professional principles, under proper temperature controls and cautionary instructions, and the expiration date when applicable. Specifically, the temperature in one medication fridge was not within the required temperature range for medication storage. Resident identifiers: 4, 47 and 157. Findings included: On 5/9/24 at 8:40 AM, an observation was made of the facility medication refrigerators. A mini fridge was located in the medication room. The medication fridge temperature gauge measured 48 degrees Fahrenheit (F). On 5/9/24 at 8:42 AM, an interview was conducted with the Medication Technician (MT) 2. MT 2 stated that the medication fridge needed to be at a certain temperature because the medications needed to maintain a certain temperature in order to be effective. The following items were located in the refrigerator: a. Pipercillian/Tazobactam 3.37 grams (gm)/ 100…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-05-14 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, it was determined that the facility did not store, prepare, distribute and serve food in accordance with professional standards for food service safety. Specifically, food items in the walk-in freezer, walk-in refrigerator, and dry food storage room were open to air, a container in the walk-in refrigerator was not dated, the wall in the dry food storage area had black residue from a water leak, the vent in the dry storage room was not functioning and was rusty with an unknown dried substance on it, there were tiles in the dish room that were cracked and chipped. Findings include: On 5/6/24 at 8:41 AM, an initial tour of the kitchen was conducted. In the walk-in freezer, a box of frozen vegetables was open to air. In the walk-in refrigerator, a box with raw bacon was open to air, and a container of sliced cheese was not dated. In the dry storage room, a box of lasagna noodles was open to air and not sealed, a box of spaghetti noodles was open and not sealed, the floor vent below the food storage racks was rusty, and had a dried substance between…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-05-14 · tag F0867 — failed to act on quality-improvement findings — pattern
    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility did not establish and implement written policies and procedures for feedback, data collections systems, and monitoring, including adverse event monitoring. Specifically, multiple areas of harm were identified on the recertification survey and were not identified and corrected through the Quality Assurance and Performance Improvement (QAPI). Resident identifiers: 8, 13, 20, 21, 31, 35, and 257. Findings include: 1. Based on observation, interview and record review it was determined, for 5 of 38 sampled residents, that the facility did not ensure that the resident environment remained as free of accident hazards as was possible and that each resident received adequate supervision and assistance devices to prevent accidents. Specifically, a resident's finger was partially amputated after it became impinged in a tilting wheelchair hinge; a resident sustained multiple falls with one resulting in a hip fracture; a resident sustained multiple falls with two falls resulting in head lacerations; two residents transported in the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
Show the remaining 14 citations
  • Potential for harm · D2024-05-14 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview it was determined the facility did not provide a safe, clean, comfortable and homelike environment for each resident. Specifically, a resident had a red and orange substance on a piece of drywall secured to the wall by a residents bed. The drywall was protruding from the wall and the screws protruding from the wall. In addition, there were odors in the facility and mats next to residents beds were torn. Resident identifier: 8. Findings include: 1. Resident 8 was admitted to the facility on [DATE] with diagnoses which included other specific joint derangements of left hip, pain in left hip, Alzheimer's, chronic systolic heart failure, visual loss in both eyes and protein-calorie malnutrition. On 5/13/24 at 2:05 PM, an observation was made of resident 8's room. An observation of the wall on the right side of resident 8's was a protruding piece of dry wall, sticking out approximately a half inch from the wall. The dry wall was secured with 7 screws protruding from the drywall. An…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-14 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review it was determined, for 1 of 38 sampled residents, that the facility did not ensure that the resident was free from abuse. Specifically, a resident reported physical and mental abuse when a nurse aide placed a sheet and towel over the resident's head and neck trapping them and preventing them from moving freely. Resident identifier: 258 and 261. Findings included: Resident 258 was admitted to the facility on [DATE] and re-admitted on [DATE] with diagnoses which included presence of right artificial knee joint, cellulitis right lower extremity, type 2 diabetes mellitus, morbid obesity, gout, edema, and hypertension. Resident 258 was discharged from the facility on 6/28/23. On 4/3/24, resident 258's medical record was reviewed. On 2/23/23, a Quarterly Minimum Data Set (MDS) Assessment documented that resident 258 had a Brief Interview for Mental Status (BIMS) score of 14 which would indicate that the resident was cognitively intact. The assessment further documented that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-14 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, it was determined for 3 of 38 sampled residents, that the facility did not develop and implement a comprehensive care plan that included measurable objectives and time frames to meet resident's medical, nursing, and mental and psychosocial needs. Specifically, a resident with at risk for developing pressure ulcers did not have interventions implemented and another resident had interventions to have the call light within reach and observations were made of call light out of reach. Resident identifiers: 8, 17 and 36. Findings include: 1. Resident 8 was admitted to the facility on [DATE] with diagnoses which included other specific joint derangements of left hip, pain in left hip, Alzheimer's, chronic systolic heart failure, and protein-calorie malnutrition. On 5/7/24 at 10:59 AM, an observation was made of resident 8's left inner foot. The bandage had a date of 5/3/24 on it. On 5/9/24 from 2:37 PM until 3:15 PM, an observation was made of resident 8. Resident 8…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-14 · tag F0676 — failed to keep up residents' daily-living abilities — isolated
    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, it was determined for 1 of 38 sampled residents, that the facility did not provide the appropriate treatment and services to maintain or improve his or her ability to carry out the activities of daily living. Specifically, a resident was not provided feeding assistance or supervision. Resident identifiers: 36. Findings include: Resident 36 was admitted to the facility on [DATE] with diagnoses which included encephalopathy, seizures, hyperglycemia, diabetes mellitus, protein-calorie malnutrition, dysphagia, and personal history of traumatic brain injury. On 5/6/24 from 9:24 AM until 10:22 AM, an observation was made of resident 36. Resident 36 was in bed with the head of bed elevated approximately 30 degrees with a tray of food on an over bed table. Resident 36 was observed to have his eye closed. At 10:01 AM, an observation was made of resident 36's meal tray. There was a biscuit with gravy, ground meat with gravy, half of a banana, and a bowl of cooked cereal.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-14 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, for 1 of 38 sampled residents, the facility did not ensure that a resident who was unable to carry out activities of daily living received the necessary services to maintain good grooming. Specifically, a resident with contractures to his hands had long fingernails. Resident identifier: 30. Findings include: Resident 30 was admitted to the facility on [DATE] with diagnoses that included aphasia following cerebrovascular disease, hemiplegia affecting right dominant side, third nerve palsy, intellectual disabilities, restlessness and agitation, and contracture of muscle upper right arm. On 5/7/24 at 12:46 PM, an observation was made of resident 30's hands. Resident 30's right hand was observed to be in a tightly clenched fist with the exception of his thumb, which was outside of his fist. The nail on resident 30's thumb nail was observed to be long, going beyond the end of his thumb. Resident 30 was wearing a padded device on his right wrist that extended to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-14 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review it was determined, for 1 of 38 sampled residents, the facility did not ensure that residents received treatment and care in accordance with professional standards of practice, the comprehensive person-centered care plan and the residents' choice. Specifically, a resident had skin breakdown that did not have the dressing changed according to orders and was observed to bump another area on the wheelchair. Resident identifier: 8. Findings include: Resident 8 was admitted to the facility on [DATE] with diagnoses which included other specific joint derangements of left hip, pain in left hip, Alzheimer's, chronic systolic heart failure, and protein-calorie malnutrition. On 5/7/24 at 10:59 AM, an observation was made of resident 8's left inner foot. The bandage had a date of 5/3/24 on it. On 5/9/24 from 2:37 PM until 3:15 PM, an observation was made of resident 8. Resident 8 was observed in the hallway across from the nurses station. Resident 8 was in a tilt back…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-14 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review it was determined, for 1 of 38 sampled residents, that the facility did not ensure that a resident who was fed by enteral means received the appropriate treatment. Specifically, a resident's head and torso were not elevated while a tube feeding was infusing. Resident identifier: 39. Findings include: Resident 39 was admitted to the facility on [DATE] with diagnosis which included anoxic brain damage, metabolic encephalopathy, aphasia, severe protein calorie malnutrition, dysphagia, cognitive communication deficit, underweight, and lack of coordination. On 5/14/24 at 11:09 AM, an observation of resident 39 was made. Resident 39 was laying in bed with the head of bed flat. Nurse Aide (NA) 1 was dressing resident 39. RN 1 was replacing resident 39's tube feed formula. RN 1 stated that resident 39's tube feed was continuous and they did not keep track the volume infused. RN 1 stated that resident 39's head of bed needed be elevated but that resident 39 normally slid…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-14 · tag F0700 — isolated
    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, it was determined for 1 of 38 sampled residents, that the facility failed to evaluate the risks versus benefits of an installed side rails for a resident. Specifically, one resident had a half side rail with no evaluation. Resident identifier: 17. Findings include: Resident 17 was admitted to the facility on [DATE] with diagnoses which included cerebrovascular disease, intracranial and intraspinal phebities and thrombophlebitis, diabetes mellitus, adult failure to thrive, and protein-calorie malnutrition. On 5/7/24 at 3:18 PM, an interview and observation were made of resident 17. Resident 17 had a half side rail on the left side of her bed. Resident 17 stated that she would like another half side rail to the right side of her bed but was told that the nurse and doctor had to evaluate her for it. Resident 17 stated she asked the Maintenance Director about three weeks ago for the other half side rail. Resident 17 stated the half side rail would help her to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-14 · tag F0728 — failed to protect against nurse-aide misconduct — isolated
    Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, it was determined the facility did not ensure that any individual working in the facility as a nurse aide for more that 4 months, on a full-time basis, was competent to provide nursing and nursing related services; and completed a training and competency program, or a competency evaluation program approved by the State. Specifically, a Nurse Aide (NA) was employed at the facility on a full-time basis, for approximately 6 months with out completion of training and competency evaluation program. Findings included: On 5/14/24, a list of NA's with their start date was requested from the facility Administrator. NA 3's employee file was reviewed and documented a start date of 10/31/23. On 5/14/24 at 9:40 AM, an interview was conducted with Human Resources (HR). HR stated that a newly hired NA signed a contract stating they would enroll in a class to become a Certified Nurses Assistant (CNA) within 120 day of hire. HR stated that the process started the first day an NA was hired. When HR was asked about NA 3's CNA documentation HR stated that NA 3…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-14 · tag F0779 — isolated
    Keep signed and dated reports of x-rays and other diagnostic services in the residents record.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, it was determined that for 1 or 38 sampled residents, that the facility did not file in the resident's clinical record the signed and dated reports of radiological and other diagnostic services. Specifically, a residents hip x-ray result was not in the medical record. Resident identifier: 20. Findings Included: Resident 20 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses that included functional quadriplegia, delusional disorder, bipolar disorder, traumatic brain injury (TBI) and cervical disc disorder. Resident 20's medical record was reviewed from 4/3/24 through 5/14/24. On 5/2/23 at 2:40 PM, a nursing progress note documented, resident 20 came back from his appointment with [a local urology clinic] and told us that he was sitting in his electric wheelchair inside the van but was not seat belted in the van. The van stopped abruptly, and he was thrown from his chair landing his bottom on the footrests of his w/c [wheelchair] and hitting his…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-14 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview it was determined, the facility did not establish and maintain an infection prevention and control program designed to provide a safe, sanitary and comfortable environment and to help prevent the development and transmission of communicable diseases and infections. Specifically, for 1 of 38 sampled residents, a staff member was observed to touch an unknown red/orange substance with gloves. Resident identifiers: 8. Findings include: Resident 8 was admitted to the facility on [DATE] with diagnoses which included other specific joint derangements of left hip, pain in left hip, Alzheimer's, chronic systolic heart failure, visual loss in both eyes and protein-calorie malnutrition. On 5/13/24 at 2:05 PM, an observation was made of resident 8's room. An observation of the wall on the right side of resident 8's was a protruding piece of dry wall, sticking out approximately a half inch from the wall. The dry wall was secured with 7 screws protruding from the drywall. An observation of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-14 · tag F0919 — failed to provide a working call system — isolated
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review it was determined, for 1 of 38 sampled resident, that the facility did not provide an means for contacting nursing staff that was reliable and easily to use. Specifically, a resident did not have their call light within reach. Resident identifier: 36. Findings include: Resident 36 was admitted to the facility on [DATE] with diagnoses which included encephalopathy, seizures, hyperglycemia, diabetes mellitus, protein calorie malnutrition, dysphagia, and personal history of traumatic brain injury. On 5/6/24 from 9:24 AM until 10:22 AM, an observation was made of resident 36. Resident 36 was observed to have his call light around a light fixture by his bed. The call light was out of resident 36's reach. Resident 36's medical record was reviewed 5/6/24 through 5/14/24. A care plan dated 6/1/22 and revised on 2/2/23 revealed Alteration in musculoskeletal status r/t [related to] MVA [motor vehicle accident] w/ [with] Poly Trauma and fractures Fracture to right 4th…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-01-11 · tag F0712 — pattern
    Ensure that the resident and his/her doctor meet face-to-face at all required visits.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not ensure that 4 of 26 sample residents saw a physician at least once every 30 days for the first 90 days after admission, and at least once every 60 days thereafter. Specifically, the physician did not alternate their visits with a nurse practitioner, resulting in residents only being seen by the physician every 6 months. Resident identifiers: 11, 12, 18, and 23. Findings include: 1. Resident 11 was admitted to the facility on [DATE], and re-admitted on [DATE] with diagnoses that included chronic obstructive pulmonary disease, asthma, acute kidney failure, mood disorder, and tobacco use. Resident 11's medical record was reviewed on 1/9/23. Resident 11 was seen by the physician on 6/3/22 and 12/2/22, six months between physician visits. Resident 11 was seen by the nurse practitioner (NP) in January, February, March, April, May, July, August, September, October, and November of 2022. 2. Resident 12 was admitted to the facility on [DATE], and re-admitted on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-01-11 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to provide each resident with food that was palatable, attractive and at a safe and appetizing temperatures. Specifically, there was no color variation of foods served at the meal and food items had a bland flavor. In addition, multiple residents complained about the food quality. Resident identifiers: 3, 11, 18, and 48. Findings include: 1. On 1/9/23 at 11:35 AM, a interview was conducted with resident 18. Resident 18 stated that the food tasted bad. 2. On 1/10/23 at 9:36 AM, an interview was conducted with resident 3. Resident 3 stated, you never know when the food is going to be good. Resident 3 stated that he ordered out for food frequently due to the facility's quality of food. 3. On 1/10/23 at 9:51 AM, an interview was conducted with resident 11. Resident 11 stated that the food was not very good. Resident 11 stated some food tasted good and some food did not taste good. At the time of the interview, it was observed that resident 11 had not eaten his breakfast meal, which had been delivered at approximately 7:00 AM, per…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$106,480 in federal fines across 2 penalties.

  • $23,273 — penalty dated 2025-12-15
  • $83,207 — penalty dated 2024-05-14

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to THE ENSIGN GROUP — 342 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 3 of 53.2-0.2 vs chain
Health inspection 2 of 52.8-0.8 vs chain
Staffing 4 of 52.7+1.3 vs chain
Quality measures 5 of 54.4+0.6 vs chain
The other 341 homes this chain runs (chain average 3.2★, per CMS)
1 of 5Aspen Health And WellnessOverland Park, KS 1 of 5Bennett Hills Rehabilitation and Care CenterGooding, ID 1 of 5Broadway By The SeaLong Beach, CA 1 of 5Chatsworth Park Health Care CenterChatsworth, CA 1 of 5Clarion Wellness and Rehabilitation CenterClarion, IA 1 of 5Colonial Manor of RandolphRandolph, NE 1 of 5Durango Health And RehabilitationDurango, CO 1 of 5Fort Dodge Health and RehabilitationFort Dodge, IA 1 of 5Greater Southside Health and RehabilitationDes Moines, IA 1 of 5Hearthstone Health And RehabilitationSparks, NV 1 of 5Heritage Gardens Rehabilitation and HealthcareCarrollton, TX 1 of 5Hillcrest Health Care CenterHawarden, IA 1 of 5Lake Village Nursing And Rehabilitation CenterLewisville, TX 1 of 5Lakeside Rehabilitation and Care CenterCoeur d'Alene, ID 1 of 5Legend Oaks Healthcare And Rehabilitation - NorthAustin, TX 1 of 5Legend Oaks Healthcare And Rehabilitation - WaxahaWaxahachie, TX 1 of 5Legend Oaks Healthcare and Rehabilitation - Fort WKeller, TX 1 of 5Madera Post Acute CenterEl Monte, CA 1 of 5Medallion Post Acute RehabilitationColorado Springs, CO 1 of 5Mesquite Post Acute CareLubbock, TX 1 of 5Millbrook Healthcare and Rehabilitation CenterLancaster, TX 1 of 5Misty Willow Healthcare and Rehabilitation CenterHouston, TX 1 of 5New Orange HillsOrange, CA 1 of 5Northeast Rehabilitation and Healthcare CenterSan Antonio, TX 1 of 5Northgate PlazaIrving, TX 1 of 5Oak View Health And RehabilitationConway, SC 1 of 5Oakwood Care And RehabilitationLakewood, CO 1 of 5Omaha Nursing and Rehabilitation CenterOmaha, NE 1 of 5Onion Creek Nursing and Rehabilitation CenterAustin, TX 1 of 5Park Manor Bee CaveBee Cave, TX 1 of 5Pelican Pointe Health And Rehabilitation CenterWindsor, CO 1 of 5Premier Care Center For Palm SpringsPalm Springs, CA 1 of 5Provo Rehabilitation and NursingProvo, UT 1 of 5Rock Canyon Respiratory And Rehabilitation CenterPueblo, CO 1 of 5Rosewood Rehabilitation CenterReno, NV 1 of 5San Marcos Rehabilitation and Healthcare CenterSan Marcos, TX 1 of 5Sonterra Health CenterSan Antonio, TX 1 of 5SouthlandNorwalk, CA 1 of 5Southland Rehabilitation And Healthcare CenterLufkin, TX 1 of 5Spencer Post Acute Rehabilitation CenterSpencer, IA

Showing 40 of 341; lowest-rated first.

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleSince
KEELE, EDDIEIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 12/01/2008
STELTER, CASEYIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 05/24/2020
BURNAM, SOONIndividualCORPORATE OFFICERsince 12/01/2008
KEETCH, CHADIndividualCORPORATE OFFICERsince 03/01/2011
MOSS, TYLERIndividualCORPORATE OFFICERsince 05/01/2016
CARDIFF HEALTHCARE, INC.OrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 02/25/2026
CARETRUST GP LLCOrganizationADP OF THE SNFsince 05/01/2016
CARETRUST REIT INCOrganizationADP OF THE SNFsince 05/01/2016
CTR PARTNERSHIP LPOrganizationADP OF THE SNFsince 05/01/2016
ENSIGN SERVICES INCOrganizationADP OF THE SNFsince 12/01/2008
FIFTH EAST HOLDINGS LLCOrganizationADP OF THE SNFsince 05/01/2016

CMS files one row per role, so the 16 rows in the source record cover these 11 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

6 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$8.6M
Net patient revenuemost recent cost report
+13.2%
Operating marginrevenue minus expenses
$811K
Related-party expense11% of expenses
Who pays — share of resident-days
Medicaid 78%Medicare 4%Other / private 18%

About 78% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $811K paid to related parties — landlords or management companies under common ownership — equal to about 11% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2024. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$360per resident / day
operating cost
$10,933per month
≈ monthly operating cost
$415per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2024). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in UT

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Utah Medicaid page.

Typical monthly cost in Utah
$8,669/mo
Nursing home (semi-private)
$10,646/mo
Nursing home (private)
$5,475/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 465100. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-05-21, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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