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Louisa Health & Rehabilitation Center

210 Elm Street, Louisa, VA 23093 · For profit - Limited Liability company · 90 certified beds · (540) 967-2250 Medicare & Medicaid certified

Call the home — (540) 967-2250 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse-prevention, restraint, or reporting citations — no harm found (F0607, F0609) — most recent Jan 2023Resident-funds citation (F0567)Behavioral-health or dementia-care citation — no harm found (F0758)
Insights

The public record raises real questions here. Weigh the concerns below carefully.

In its favor
  • a middle-of-the-pack inspection score (3/5)
  • no federal fines or payment denials on record
Worth asking about
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has a citation for mishandling residents’ money or property (F0567)
  • a high number of inspection citations overall (22) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its payroll-based staffing rating is low (2/5)
  • about 18% of its spending goes to commonly-owned related companies
  • its last standard health inspection was over 3 years ago — the star rating may not reflect current conditions

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

3/5
CMS overall
3 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 3 of 5
StaffingFrom payroll records (PBJ) 2 of 5
Quality measuresSelf-reported by the facility 4 of 5

Location & what’s nearby

Hospital
★★★★ 4/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
575 Industrial Dr · (540) 967-2011 · Call to confirm hours
Pharmacy
117 W Main St · (540) 967-0223 · Call to confirm hours
Grocery
103 E Main St · (540) 967-1613 · Call to confirm hours
Park
108 Meadow Ave · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 4 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 3 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 2 to 4 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating4★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased7.1%14.9%15.4%better
Long-stay residents who lose too much weight5.7%5.4%5.4%typical
Long-stay residents with a catheter left in their bladder0.8%0.4%0.9%typical
Long-stay residents with a urinary tract infection1.1%1.6%2.0%better
Long-stay residents with depressive symptoms42.6%18.7%6.5%worse than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.4%0.1%0.1%worse
Long-stay residents with falls causing major injury4.3%3.6%3.3%worse
Long-stay residents whose ability to walk worsened5.6%15.6%16.1%better
Long-stay residents on antianxiety or hypnotic medication18.3%20.6%18.9%typical
Long-stay residents given the seasonal flu vaccine100.0%94.0%95.3%typical
Long-stay residents with pressure ulcers6.4%4.7%4.7%worse
Long-stay residents with worsening bladder/bowel control28.4%21.8%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table26.4%14.2%17.1%worse
Short-stay residents who newly got an antipsychotic medication5.2%1.3%1.4%worse
Short-stay residents given the seasonal flu vaccine82.9%73.6%79.4%typical
Short-stay residents rehospitalized after admission19.6%22.3%22.6%better
Short-stay residents with an outpatient ER visit5.6%11.5%12.0%better
Long-stay hospitalizations per 1,000 resident days0.391.521.67better
Long-stay outpatient ER visits per 1,000 resident days0.641.481.80better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

50.4% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 170 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

50.4%U.S. median 51.5%
Got home and stayed home
9.7%U.S. median 10.7%
Went back to hospital
56.3%U.S. median 56.6%
Met the expected recovery
0.51U.S. median 0.31
Therapy hours / resident / day
0.25hours / resident / day
Physical therapy
0.20hours / resident / day
Occupational therapy
0.06hours / resident / day
Speech therapy

Met the expected recovery: 56.3% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 71 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.51 therapist hours per resident per day in 2026Q1 — more than 82% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 27% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF50.4%CMS range 44.3–56.451.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF9.7%CMS range 5.9–13.410.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge56.3%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge60.6%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge59.1%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified93.6%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting96.8%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge97.9%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay2.1%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened5.3%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization7.5%CMS range 4.5–11.27.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.201.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.47
RN hours/ resident / day
1.03
LPN hours/ resident / day
1.93
Aide hours/ resident / day
3.43
Total nurse hours/ resident / day
0.46
RN hoursweekends
45.8%
Total nursing turnover
30.0%
RN turnover

How full it usually is: this home is certified for 90 beds and averages 86.8 residents a day — about 96% occupied, or roughly 3 beds typically open. It runs essentially full — expect a waiting list. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.43 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.47 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.93 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.24 hrs/resident/day on weekends vs 3.51 on weekdays — 7% thinner on weekends. RN hours go from 0.48 to 0.46 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 46% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

10
deficiencies at the latest standard inspection (2023-01-26)
7
at the previous standard inspection (2021-04-22)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

This trend is not current. The most recent of these two inspections was over 3 years ago; the arrow describes what inspectors found then, not what the home is like now.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

22 citations, most serious first. The 10 most serious are shown; the remaining 12 are one tap away and print in full.

  • Potential for harm · Dcited before2025-05-28 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, facility document review and clinical record review, the facility staff failed to notify the family/responsible party of a fall with injury for one of eight residents in the survey sample (Resident #5). The findings include: Resident #5 (R5) was admitted to the facility with diagnoses that included diabetes, chronic kidney disease, osteoporosis, hypertension, depression, and gastroesophageal reflux disease. The minimum data set (MDS) dated [DATE] assessed R5 with severely impaired cognitive skills. R5's clinical record documented a nursing note dated 4/4/25 stating, .Nurse was in the room across the hall performing wound care when Nurse was alerted to Resident being on the floor. Resident was observed on the floor on the right side of the bed in between the bed and the wall .upon assessment there was one skin tear on right elbow. Unit Manager notified, NP [nurse practitioner] notified new orders to cleanse Rt elbow skin tears with wound cleanser apply Xeroform and cover with bordered…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Past Non-Compliance
  • Potential for harm · Dcited before2025-05-28 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview, clinical record review, and facility document review, the facility staff failed to ensure a complete and accurate clinical record for one of eight residents in the survey sample (Resident #3, R3). The findings include: Medication Administration Record (MAR) was not documented on multiple times for the month of August 2024. Diagnoses for R3 included: Dementia, peripheral vascular disease, neuropathy, and diabetes. The most current MDS (minimum data set) was a quarterly assessment with an ARD (assessment reference date) of 4/7/2025. R3 was assessed as being cognitively intact. Review of R3's medication orders documented an order dated 8/14/24 that read: Gabapentin Capsule 100 MG [milligrams] Give 2 capsules by mouth three times a day for Neuropathy. Review of R3's MAR for the month of August 2024 did not indicate the medication had been signed off as being given on 8/14/24 for the 2:00 p.m. dose and the 9:00 p.m. dose, and also not signed off as being given on 8/15/24 for the 9:00 a.m. dose and the 2:00 p.m. dose. On 5/28/25 at 12:00 p.m. the facility's nurse…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-01-26 · tag F0655 — pattern
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical record review, and staff interview, the facility staff failed to develop a baseline care plan for the immediate care needs identified upon admission for three of 24 residents. Findings include: 1. The facility failed to develop a baseline (initial) care plan within 48 hours of admission for Resident #225 to address the immediate care of diabetes, wound care, anticoagulant therapy, or pain management. Resident #225 was admitted to the facility on [DATE]. Diagnoses upon admission included, but were not limited to Stage III high grade serous primary peritoneal carcinoma/metastatic, DM (diabetes mellitus), high blood pressure, malignant neoplasm of the peritoneum, thrombocytopenia, major depressive disorder, oral mucositis - ulcerative (mouth sores) due to antineoplastic therapy, history of pulmonary emobolis (on anticoagulant medication), and stage III pressure ulcer (open wound) to the sacral region. Resident #225's most current MDS (minimum data set) was a five day admission…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-01-26 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — pattern
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, clinical record review and during a complaint investigation, the facility staff failed to ensure wound care orders were in place for one of 24 residents in the survey sample, Resident #75. Resident #75 did not have wound care orders for the treatment of two unstageable pressure ulcers that were present upon admission to the facility (06/20/22); physician orders for wound care were not obtained until 06/28/22, eight days after admission. Findings include: Resident #75 was admitted to the facility on [DATE]. Diagnoses for Resident #75 upon admission included, but were not limited to: unstageable pressure ulcer to the coccyx, unstageable pressure ulcer to the thoracic spine, retroperitoneal hematoma-probable abscess from PID [pelvic inflammatory disease], severe sepsis, acute kidney injury, high blood pressure, and protein malnutrition. The resident's most current MDS (minimum data set) was an admission assessment dated [DATE]. This MDS assessed the resident with a cognitive score of 15,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-01-26 · tag F0725 — failed to have enough nursing staff — pattern
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on family interview, resident council interview, staff interview and facility document review, the facility staff failed to promptly respond to call bells on one of two units (Residential unit). Residents and a family member reported extended wait times for staff response to call bells on the Residential unit. The findings include: On 1/24/23 at 4:13 p.m., Resident #56's family member was interviewed about quality of care/life in the facility. The family member stated she had witnessed extended response time by staff members to the call bell. The family member stated two weekends ago it took over one hour before a staff person responded to take Resident #79 to the bathroom. The family member stated that she pressed the call bell several times, got no response, and then went to the nursing station to request assistance. The family member stated it took another 15 minutes for a CNA (certified nurses' aide) to come and take Resident #79 to the bathroom. The family member stated the resident was wanting to go to a Bingo activity and was delayed because of slow staff response. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-01-26 · tag F0758 — failed to limit and justify psychotropic drugs — pattern
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview and clinical record review, the facility staff failed to ensure an as needed (prn) psychotropic medication was limited to 14-day use for one of twenty-four residents in the survey sample. Resident #44 had an order for the anti-anxiety medication lorazepam in use beyond 14 days without a documented rationale for the extended use or a designated duration for the order. The findings include: Resident #44 was admitted to the facility with diagnoses that included multiple sclerosis, asthma, atrial fibrillation, anxiety disorder, protein-calorie malnutrition, depression, hypothyroidism, insomnia, hypertension, failure to thrive and gastroesophageal reflux disease. The minimum data set (MDS) dated [DATE] assessed Resident #44 with severely impaired cognitive skills for daily decision making. Resident #44's clinical record documented a physician's order dated 12/22/22 for lorazepam (antianxiety medication) concentrate (2 milligrams/milliliter) 0.5 milliliters by mouth every 8 hours as needed for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-01-26 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, clinical record review, and facility document review, the facility staff failed to notify the physician and the RP (responsible party) of a change in resident status for one of 24 residents, Resident #79. Findings were: Added to the survey sample as a closed record review, Resident #79 was admitted to the facility for Respite care after being discharged from a local hospital. At the time of the discharge from the hospital, Resident #79's family/caretakers were sick with the flu and in his best interest, had him admitted to the facility until the family illness passed. Resident #79's diagnoses included but were not limited to dementia with agitation, severe protein-calorie malnutrition, type 2 diabetes mellitus, mild cognitive impairment, adult failure to thrive, coronary artery disease, alpha thalassemia minor, prostate cancer, and major depression. An admission MDS (minimum data set) with an ARD (assessment reference date) of 11/10/2022, assessed Resident #79 as severely impaired in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-01-26 · tag F0607 — failed to have anti-abuse policies — isolated
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, clinical record review, and facility document review, the facility staff failed to follow their abuse policies for reporting injuries of unknown origin (bruises) for one of 24 residents, Resident #79. Findings were: Added to the survey sample as a closed record review, Resident #79 was admitted to the facility for Respite care after being discharged from a local hospital. At the time of his discharge from the hospital, his family/caretakers were sick with the flu and in his best interest, had him admitted to the facility until the family illness passed. His diagnoses included but were not limited to dementia with agitation, severe protein-calorie malnutrition, type 2 diabetes mellitus, mild cognitive impairment, adult failure to thrive, coronary artery disease, alpha thalassemia minor, prostate cancer, and major depression. An admission MDS (minimum data set) with an ARD (assessment reference date) of 11/10/2022, assessed Resident #79 as severely impaired with a cognitive summary score…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-01-26 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, clinical record review and facility document review, the facility staff failed to report an injury of unknown origin to the administrator for one of 24 residents (Resident #79). Bruising that was observed on Resident #79's abdomen, hip, and arms by several nursing staff was not reported to the administrator or the DON (director of nursing) until the day of discharge from the facility. Findings were: Added to the survey sample as a closed record review, Resident #79 was admitted to the facility on [DATE] for Respite care, after being discharged from a local hospital. At the time of his discharge from the hospital, his family/caretakers were sick with the flu and in his best interest, had him admitted to the facility until the family illness passed. His diagnoses included but were not limited to: dementia with agitation, severe protein-calorie malnutrition, type 2 diabetes mellitus, mild cognitive impairment, adult failure to thrive, coronary artery disease, alpha thalassemia minor,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-01-26 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, facility document review and clinical record review, the facility staff failed to act upon pharmacy recommendations for two of twenty-four residents in the survey sample. Pharmacy recommendations for Residents #44 and #24 were not responded to and/or implemented. The findings include: 1. Resident #44's pharmacy recommendation regarding the use of the anti-anxiety medication lorazepam beyond 14 days was not responded to by the provider. Resident #44 was admitted to the facility with diagnoses that included multiple sclerosis, asthma, atrial fibrillation, anxiety disorder, protein-calorie malnutrition, depression, hypothyroidism, insomnia, hypertension, failure to thrive and gastroesophageal reflux disease. The minimum data set (MDS) dated [DATE] assessed Resident #44 with severely impaired cognitive skills for dialy decision making. Resident #44's clinical record documented a physician's order dated 12/22/22 for lorazepam (anti-anxiety medication) concentrate (2 milligrams/milliliter)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
Show the remaining 12 citations
  • Potential for harm · D2023-01-26 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview, and facility document review, the facility staff failed to ensure expired medications were not available for administration on one of two medication carts inspected: Residential unit. A vial of expired Lantus insulin was observed in the medication cart. Findings include: On 1/25/23 beginning at 9:30 a.m., the medication cart on the Residential unit was inspected. LPN (licensed practical nurse) # 2 was present during the inspection. A vial of Lantus insulin with an open date of 12/1/22 was located in the medication cart. LPN # 2 was asked about the date, and how long the insulin could be on the cart after being opened. LPN # 2 stated It's good for 28 days once opened. LPN # 2 was asked if the new expiration date was recorded on the label and she stated I don't think so. On 1/25/23 at 9:45 a.m., the DON (director of nursing) was asked for a policy on insulin labeling and storage. The policy Medications With Shortened Expiration Dates was reviewed. For Lantus insulin, the policy directed Vial: once opened .product expires 28 days after first use…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-01-26 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview, clinical record review and facility document review, the facility staff failed to ensure a complete and accurate clinical record for one of 24 residents in the survey sample (Resident #23). The Findings Include: Resident #23 had incomplete documentation of the Treatment Administration Record (TAR) for several days in the month of January 2023. Diagnoses for Resident #23 included; Urinary tract infection, Osteomyelitis, multiple pressure ulcers and wounds, and quadriplegia. The most current MDS (minimum data set) was a quarterly assessment with an ARD (assessment reference date) of 12/28/22. Resident #23 was assessed with a cognitive score of 14 out of 15, indicating cognitively intact for daily decision making. On 1/25/23, Resident #23's physician orders were reviewed. There were multiple orders for wound dressings to be completed each night, which included dressing changes to Resident #23's left foot and toes, left lower hip, right hip, right below knee amputation site, left heel, and coccyx (all wounds were acquired prior to admission). The TAR for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2021-04-22 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, record review, and review of facility policies, the facility failed to develop comprehensive and individualized care plans that included person-centered interventions to meet the residents' medical needs for 3 of 17 sampled residents, (Resident (R) 6, R60 and R171). The facility failed to include individualized interventions on the care plan for R60 to prevent falls and potential for injury when the resident had a history of repetitive falls prior to admission. The facility failed to include individualized interventions on the care plans for R6 and R171 of the necessary respiratory care interventions, consistent with physicians' orders and professional standards of practice, for the prevention of respiratory infections resulting from the residents' oxygen tubing resting on the floor. Findings include: Review of the facility's policy and procedure titled, Care Planning with an Effective Date of 11/01/19, revealed, A licensed nurse, in coordination with the interdisciplinary team, develops and implements an individualized care plan for each patient in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2021-04-22 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, record review, review of facility policy, and review of disinfectant instructions for use, the facility failed to ensure the staff appropriately disinfected blood glucose (sugar) monitors between resident use for one of two residents (Resident (R) 38), and failed to prevent the potential for cross-contamination for two of two residents (R38 and R12) when the staff placed wax paper barriers on the potentially contaminated surfaces of two medication carts and on surfaces in resident rooms. The facility had 18 residents who received blood glucose monitoring. Findings include: Review of the facility's policy and procedure titled, Blood Test Monitoring, dated 11/01/19, revealed, Procedure: . 2. Manufacturer's guidelines will be followed for monitoring device preparation . 6. Device must be cleaned and disinfected between patients. Review of a document titled, Cleaning and Disinfecting the Assure Platinum Blood Glucose Monitoring System, revised 12/17 revealed, The meter should be cleaned and disinfected after use on each patient . [An] Environmental…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-04-22 · tag F0557 — isolated
    Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and facility policy review, the facility failed to ensure one resident (Resident (R) R21) was able to have her desired personal property. R21 was unable to have a television of the size she wanted in her room. This failure effected one of 36 sampled residents. Findings include: During interview on 04/19/21 at 2:48 PM, R21 stated she wanted a 40-inch television in her room but the facility told her she was only allowed to have a 32-inch television. R21 further stated she could not see the 32-inch television very well and thought a larger television would help. R21's television was observed, there was open space around the wall on her side of the room allowing for a larger television. During interview on 04/22/21 at 1:30 PM, the Maintenance Director stated the facility had a policy that residents could only have a 32-inch television or smaller. The Maintenance Director stated R21 had purchased her own television for her room. The Maintenance Director stated the same rules applied if the resident had purchased his/her own television. The Maintenance…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-04-22 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, record review, and review of facility policies, the facility failed to update the comprehensive care plan with person-centered interventions to prevent additional falls for 1of 17 sampled residents, (Resident (R) 60), who had a history of falls prior to admission and subsequently sustained a fall after admission to the facility. Findings include: Review of the facility policy titled, Falls Management Program, with an Effective Date of 11/01/19, revealed: The Center considers all patients to be at risk for falls and provides an environment as safe as practicable for all patients. The center utilizes a systems approach to a Falls Management Program that conducts multi-faceted, interdisciplinary assessments with evidence based [sic] interventions to develop individual care strategies. 2. Complete the Post-Fall Assessment to determine, to the extent possible, the cause of a patient fall. Follow-Up Responsibilities: 1. The Unit Manager will review the Incident Report and any post fall follow-up and communicate any necessary fall management interventions…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-04-22 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews, record review, and facility policy review, the facility failed to conduct an effective post-fall root-cause analysis per facility policy to develop appropriate person-centered fall prevention measures for one resident (Resident (R) 60) with repeated falls out of a sample of 17 residents. The failed practice put R60 at risk for further falls and injury. Findings include: 1. Review of R60's EMR under the Profile tab revealed the facility admitted the resident on 03/02/21 from an acute care hospital. Under the Medical Diagnosis tab the resident's diagnoses included encephalopathy (brain disease, disorder, or damage), generalized muscle weakness, altered mental status, mononeuropathy (damage to a single nerve that can cause a loss of sensation, movement, or function of the affected body part) of both legs, unspecified dementia without behavioral disturbance, unsteadiness on feet, and repeated falls. Review of R60's admission Assessment/Screening V.1.2 under the Assmnts (Assessments) tab, dated 03/02/21 at 1:52 PM, revealed the resident was alert and oriented to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-04-22 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, record review, and review of facility policy, the facility failed to provide necessary respiratory care consistent with the physicians' orders, professional standards of practice, and the residents' care plans for two of two residents observed for oxygen use, (Resident (R) 6 and R171). The staff failed to date and initial R6's and R171's oxygen tubing and humidifiers, failed to ensure the residents' oxygen tubing did not come into contact with the contaminated floor, and failed to ensure that R171's humidifier bottle was replaced when empty. Findings include: Review of the facility's policy and procedure titled, Respiratory/Oxygen Equipment, with an Effective Date of 11/01/19, revealed that, Licensed staff will administer and maintain respiratory equipment, oxygen administration, and oxygen equipment per physician's order and in accordance with standards of practice . 6. Nasal cannulas, Simple masks, Venturi mask, and Oximizer must be changed every week, dated and initialed. 7. If [the] flow rate [of oxygen] is greater than 4 liters/minute, a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-04-22 · tag F0883 — failed to offer flu and pneumonia vaccines — isolated
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review, facility policy review, and review of the Centers for Disease Control and Prevention (CDC) guidelines, the facility failed to obtain physician orders for and offer two of five residents (Resident (R) 66 and R169) and/or their representative, reviewed for influenza/pneumonia vaccinations, the opportunity for the resident to be vaccinated in accordance with nationally recognized standards. The facility failed to offer R169 the opportunity to be vaccinated with PCV13 (pneumococcal vaccine) in accordance with CDC guidelines and failed to obtain a physician order for or offer the resident the influenza vaccine in accordance with the facility policy. The facility also failed to obtain a physician order for or offer R66 the opportunity to be vaccinated with the influenza vaccination in accordance with the facility policy. The resident and/or their representative were unable to share in clinical decision making with the medical provider as they were not given information or offered the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2018-10-04 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and staff interview, the facility staff failed to follow proper handwashing technique during a medication pass and pour observation. Staff touched the motion-activated paper towel dispenser after washing their hands. Findings include: On 10/3/18 beginning at 8:00 a.m. a medication pass and pour observation was conducted with LPN (licensed practical nurse) # 1, who was the unit manager. During the first administration observation, LPN # 1 went to the sink in the resident's room and proceeded to wash his hands. After washing his hands, he touched the paper towel dispenser with his thumb to activate the motion sensor on the dispenser. After drying his hands, he then touched the dispenser with his thumb again, and turned off the water faucet. After administering medications to the second resident in a different room, LPN # 1 again slid his thumb over the sensor on the paper towel dispenser, dried his hands, and slid his thumb again over the sensor to obtain paper towel to turn of the water faucet. LPN # 1 was asked why he had touched the dispenser. LPN # 1 stated I…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2018-10-04 · tag F0567 — failed to protect residents' money held by the home — widespread
    Honor the resident's right to manage his or her financial affairs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical record review, resident interview, and staff interview, the facility staff failed to ensure residents had ready access to petty cash in their Resident Fund Account. Resident withdrawals of petty cash from the Resident Fund Account could only be made Monday through Friday. The findings were: Upon entering the facility at 10:30 a.m. on 10/2/18, a small sign was observed on a filing cabinet located next to the Reception Desk. The sign read as follows: Resident Banking Hours Monday - Friday 8:30 am - 4:00 pm At 11:15 a.m. on 10/2/18, an individual resident interview was conducted with Resident # 48. The resident was admitted to the facility on [DATE], and most recently readmitted on [DATE] with diagnoses that included hypertension, neurogenic bladder, anxiety disorder, depression, generalized muscle weakness, cerebrovascular disease, chronic pain, heart disease, edema, and cerebrovascular accident. According to the most recent Minimum Data Set, a Quarterly Review with an Assessment…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • No harm found · B2018-10-04 · tag F0623 — pattern
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident record review and staff interview the facility failed to notify the state ombudsman's office and the responsible party in writing for discharge to hospital for one of 21 Resident's, Resident #2 . The Findings Include: Resident #2 was admitted to the facility on [DATE]. Diagnoses for Resident #2 included: Alzheimer's disease, dementia with behaviors, breast cancer, and sundowner syndrome. The most current MDS (minimum data set) was an initial assessment with an ARD (assessment reference date) of 4/8/18. Resident #2 was assessed with have long and short-term memory loss with a cognitive status of moderately impaired. Resident #2's medical record was reviewed on 10/3/18. A progress note dated 4/8/18 documented that Resident #2 was admitted to the hospital due to treatment of fractured left hip. Resident #2 did not return to the facility. On 10/3/18 at 2:30 PM this surveyor asked the director of nursing to present evidence that written notification was sent to Resident #2's responsible party (RP)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to LIFEWORKS REHAB — 64 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 3 of 52.1+0.9 vs chain
Health inspection 3 of 52.0+1.0 vs chain
Staffing 2 of 51.6+0.4 vs chain
Quality measures 4 of 53.9+0.1 vs chain
The other 63 homes this chain runs (chain average 2.1★, per CMS)
1 of 5APPOMATTOX HEALTH & REHABILITATiON CENTERAppomattox, VA 1 of 5Alamance Health Care CenterBurlington, NC 1 of 5Bayside Health & Rehabilitation CenterVirginia Beach, VA 1 of 5Cabarrus Health and Rehabilitation CenterConcord, NC 1 of 5Charlotte Health & Rehabilitation CenterCharlotte, NC 1 of 5Chesapeake Health And Rehabilitation CenterChesapeake, VA 1 of 5Colonial Heights Rehabilitation And Nursing CenterColonial Heights, VA 1 of 5Elkton Nursing And Rehabilitation CenterElkton, MD 1 of 5Greenville Health and Rehabilitation CenterGreenville, NC 1 of 5Guilford Health Care CenterGreensboro, NC 1 of 5Harrisonburg Hlth & Rehab CntrHarrisonburg, VA 1 of 5Largo Nursing And Rehabiliation CenterGlenarden, MD 1 of 5Layhill Nursing And Rehabilitation CenterSilver Spring, MD 1 of 5Lenoir Health and Rehabilitation CenterLenoir, NC 1 of 5Lynchburg Health & Rehabilitation CenterLynchburg, VA 1 of 5Norfolk Health Care CenterNorfolk, VA 1 of 5Oxford Health and Rehabilitation CenterOxford, NC 1 of 5Parham Health Care & Rehab CenterRichmond, VA 1 of 5Salem Health & RehabilitationSalem, VA 1 of 5University Health and Rehabilitation CenterDurham, NC 1 of 5Virginia Beach Healthcare And Rehab CenterVirginia Beach, VA 1 of 5Westport Rehabilitation And Nursing CenterRichmond, VA 1 of 5White Oak Rehabilitation And Nursing CenterHyattsville, MD 1 of 5Williamsport Health And Rehabilitation CenterWilliamsport, MD 2 of 5Adelphi Nursing And Rehabilitation CenterAdelphi, MD 2 of 5Albemarle Health & Rehabilitation CenterCharlottesville, VA 2 of 5Beaufont Health And Rehabilitation CenterRichmond, VA 2 of 5Belaire Health Care CenterGastonia, NC 2 of 5Charlottesville Health & Rehabilitation CenterCharlottesville, VA 2 of 5Cherrydale Health & Rehabilitation CenterArlington, VA 2 of 5Culpeper Health & Rehabilitation CenterCulpeper, VA 2 of 5Fairfax Rehabilitation And Nursing CenterFairfax, VA 2 of 5Glenburnie Rehab & Nursing CenterRichmond, VA 2 of 5Hanover Health And Rehabilitation CenterMechanicsville, VA 2 of 5Lexington Health Care CenterLexington, NC 2 of 5Litchford Falls Health and Rehabilitation CenterRaleigh, NC 2 of 5Pike Creek Nursing & Rehabilitation CenterWilmington, DE 2 of 5Regency Health And Rehabilitation CenterYorktown, VA 2 of 5Shady Grove Nursing And Rehabilitation CenterRockville, MD 2 of 5The Nursing And Rehab Center At Stadium PlaceBaltimore, MD

Showing 40 of 63; lowest-rated first.

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
LOUISA HOLDINGS I LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 05/28/2021
AK 2003 FAMILY TRUSTOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 05/28/2021
AL 2003 FAMILY TRUSTOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 05/28/2021
CENTRAL BAY LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 05/28/2021
CHARLES 1994 FAMILY GRANTOR TRUSTOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 05/28/2021
EDWARD 1998 FAMILY GRANTOR TRUSTOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 05/28/2021
GOLDEN 2017 LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 05/28/2021
MATT 2002 LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 05/28/2021
MRCZ CENTRAL LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 05/28/2021
NATHAN 5604 & FAMILY LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 05/28/2021
NATHAN 5604 LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 05/28/2021
PIVOTAL CENTRAL LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 05/28/2021
SAS 1998 FAMILY TRUSTOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 05/28/2021
SAUL 2012 FAMILY GRANTOR TRUSTOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 05/28/2021
SCHOLES, MONIQUEIndividualW-2 MANAGING EMPLOYEEsince 09/13/2023
RYBST CENTRAL MANAGER LLCOrganizationOPERATIONAL/MANAGERIAL CONTROLsince 05/28/2021

15 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$12.3M
Net patient revenuemost recent cost report
+5.8%
Operating marginrevenue minus expenses
$2.1M
Related-party expense18% of expenses
Who pays — share of resident-days
Medicaid 63%Medicare 13%Other / private 24%

This home reported $2.1M paid to related parties — landlords or management companies under common ownership — equal to about 18% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2024. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$377per resident / day
operating cost
$11,448per month
≈ monthly operating cost
$400per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2024). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in VA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Virginia Medicaid page.

Typical monthly cost in Virginia
$10,250/mo
Nursing home (semi-private)
$11,680/mo
Nursing home (private)
$6,945/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 495282. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2023-01-26, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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