Berkshire Health & Rehabilitation Center
705 Clearview Drive, Vinton, VA 24179 · For profit - Limited Liability company · 180 certified beds · (540) 982-6691 Medicare & Medicaid certified
This home’s record is mixed — some reassuring signs, some worth asking about.
- a strong health-inspection score (4/5) — the hardest rating to game (though it’s ranked within its own state, not nationally)
- no federal fines or payment denials on record
- a high number of inspection citations overall (28) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- its payroll-based staffing rating is low (1/5)
- about 24% of its spending goes to commonly-owned related companies
- its last standard health inspection was over 2 years ago — the star rating may not reflect current conditions
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 4 of 5 |
| StaffingFrom payroll records (PBJ) | 1 of 5 |
| Quality measuresSelf-reported by the facility | 5 of 5 |
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 5 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
| Short-stay residentsrehab / post-hospital | 4 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 2 to 4 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 11.3% | 14.9% | 15.4% | better |
| Long-stay residents who lose too much weight | 1.8% | 5.4% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.0% | 0.4% | 0.9% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with a urinary tract infection | 3.2% | 1.6% | 2.0% | worse |
| Long-stay residents with depressive symptoms | 95.1% | 18.7% | 6.5% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 3.7% | 3.6% | 3.3% | worse |
| Long-stay residents whose ability to walk worsened | 9.8% | 15.6% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 25.9% | 20.6% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 98.7% | 94.0% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 2.2% | 4.7% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 12.8% | 21.8% | 21.2% | better |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 16.3% | 14.2% | 17.1% | typical |
| Short-stay residents who newly got an antipsychotic medication | 0.2% | 1.3% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 87.3% | 73.6% | 79.4% | typical |
| Short-stay residents rehospitalized after admission | 20.1% | 22.3% | 22.6% | better |
| Short-stay residents with an outpatient ER visit | 6.7% | 11.5% | 12.0% | better |
| Long-stay hospitalizations per 1,000 resident days | 1.16 | 1.52 | 1.67 | better |
| Long-stay outpatient ER visits per 1,000 resident days | 0.19 | 1.48 | 1.80 | better |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
54.2% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 230 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 46.3% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 95 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.44 therapist hours per resident per day in 2026Q1 — more than 75% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 32% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 54.2%CMS range 48.1–59.2 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 11.0%CMS range 8.6–14.7 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 46.3% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 42.1% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 59.0% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 98.9% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 95.7% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 95.1% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.6% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 1.6% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 10.4%CMS range 6.8–15.4 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.24 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 180 beds and averages 172.3 residents a day — about 96% occupied, or roughly 8 beds typically open. It runs essentially full — expect a waiting list. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.21 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.47 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.80 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 2.72 hrs/resident/day on weekends vs 3.41 on weekdays — 20% thinner on weekends — a notable drop. RN hours go from 0.54 to 0.32 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 56% is about the same as the national median of 45%. 1 administrator has left in the past year.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
This trend is not current. The most recent of these two inspections was over 2 years ago; the arrow describes what inspectors found then, not what the home is like now.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
28 citations, most serious first. The 10 most serious are shown; the remaining 18 are one tap away and print in full.
- Potential for harm · Dcited before2026-05-27 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interview, clinical record review and facility document review, the facility staff failed to ensure medications were available for administration for 1 of 3 residents in the survey sample, Resident #2. The findings included: For Resident #2 the facility staff failed to ensure the medication Morphine sulfate was available for administration. Resident #2's clinical record listed diagnoses which included but not limited to polyneuropathy, pressure ulcer of sacral region, and polyarthritis. Resident #2's admission Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 05/21/26 assigned the resident a Brief Interview for Mental Status (BIMS) score of 15 out of 15 in section C, cognitive patterns. This indicates that the resident is cognitively intact. Section J, health conditions, coded the resident as receiving scheduled and as needed pain medications over the previous five (5) days from the assessment reference date. Resident #2's comprehensive care plan was reviewed and contained a plan for Opioids: the resident is at risk for complications related to the use…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-06-18 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interview, and facility document review, the facility staff failed to store, monitor, and discard refrigerated cold food properly and failed to maintain cleanliness of food preparation equipment in accordance with professional standards for food safety. The findings include: The facility staff failed to monitor and discard out-of-date, perishable food items stored in the walk-in and reach-in facility refrigerators, failed to store food in proper containers in the reach-in refrigerator, and failed to maintain cleanliness of the convection oven to protect the equipment from grease contamination in the facility main kitchen. On 6/10/24 at 12:42 PM, surveyor entered the facility kitchen for initial tour with Other Staff#1 (OS#1). Surveyor observed the walk-in-refrigerator at 12:47 PM and observed a large container of cottage cheese on the second (2nd) shelf with a best-used-by (BB) date of, 6/1/24. Two gallons of whole milk were also observed on the 2nd shelf with white, chunky, substances in both of them and BB dates of, 6/6/24. OS#1 removed the cottage…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-18 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on resident interview, staff interview, and clinical record review, facility staff failed to implement a person-centered care plan that addressed the resident's actual reported pain for 1 of 33 current residents in the survey sample (Resident #50). Resident #50 was admitted with diagnoses which included cerebral infarction, bilateral hemiplegia/hemiparesis, morbid obesity, type 2 diabetes mellitus, chronic osteomyelitis right thigh, epilepsy, heart failure, abscess of bursa left hip, primary osteoarthritis, hypertension, and chronic kidney disease. On the most recent Minimum Data Set (MDS) full assessment with assessment reference date 5/20/24, the resident scored 10/15 on the Brief Interview for Mental status and was assessed as without signs of delirium, psychosis, or behavior affecting care. The resident reported almost constant pain which interfered with sleep and activities of daily living. The Comprehensive Care Plan revised 5/31/24 read Focus the resident has a risk for pain related to OA, chronic wounds, impaired mobility, lumbar DDD, dry eyes with interventions…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-18 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews and document review, the facility staff failed to review and revise care plans for two (2) of 40 sampled residents (Resident #63 and Resident #121). The findings include: 1. The facility staff failed to review and revise Resident #63's care plan to address the removal and subsequent reimplementation of the use of a defined parameter mattress (DPM). Resident #63's Minimum Data Set (MDS) assessment, with an Assessment Reference Date (ARD) of 5/23/24, was signed as completed on 5/27/24. Resident #63 was assessed as usually able to make self understood and as usually able to understand others. Resident #63's Brief Interview for Mental Status (BIMS) summary score was documented as a six (6) out of 15; this indicated severe cognitive impairment. Resident #63 was assessed as being depended on others for toileting hygiene, dressing, and personal hygiene. Resident #63's fall/fall risk care plan had an intervention for a DPM dated as being created on 1/24/23. One of Resident #63's Device Assessment forms indicated the resident did not have a DPM in use on 3/9/23. Another…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-18 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and clinical record review, facility staff failed to ensure provider ordered medications were available for administration for 1 of 40 sampled residents (Resident #116). The findings were: The facility staff failed to ensure Resident #116's provider ordered medication Lactulose (a laxative, ammonia reducer for liver disease) was administered to Resident #116. Resident #116's admission record listed diagnoses to include but were not limited to alcoholic cirrhosis of liver with ascites, protein-calorie malnutrition, alcohol abuse, psychotic disorder with delusions due to known physiological condition, atrial fibrillation, schizoaffective disorder, bipolar disorder, anxiety disorder and major depressive disorder. Resident #116's quarterly minimum data set with an assessment reference date of 05/29/24 scored the brief interview for mental status a 15 out of 15. During a medication pass and pour observation with licensed practical nurse (LPN #5) on 06/11/24 at 8:23 a.m., Resident #116's Lactulose was not available in the medication cart. LPN #5…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-18 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interview, clinical record review, and facility document review, the facility staff failed to ensure a medication error rate of less than 5%. There were two (2) medication errors in 30 opportunities for a medication error rate of 6.67%. These medication errors affected Resident #116 and #120. The findings were: 1. For Resident #116, the facility staff failed to ensure the provider ordered medication Lactulose (a laxative, ammonia reducer for liver disease) was administered. Resident #116's admission record listed diagnoses to include but were not limited to alcoholic cirrhosis of liver with ascites, protein-calorie malnutrition, alcohol abuse, psychotic disorder with delusions due to known physiological condition, atrial fibrillation, schizoaffective disorder, bipolar disorder, anxiety disorder and major depressive disorder. Resident #116's quarterly minimum data set with an assessment reference date of 05/29/24 scored the brief interview for mental status a 15 out of 15. During a medication pass and pour observation with licensed practical nurse (LPN #5)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-18 · tag F0776 — isolatedProvide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interview, clinical record review, and facility document review, the facility staff failed to provide timely radiology or other diagnostic services to meet the needs of a resident for 1 of 40 sampled residents, Resident #30. The findings include: For Resident #30 (R30), the facility staff failed to schedule a timely CT (computed tomography) scan of the abdomen as ordered on 5/31/24 by the provider. Resident #30's diagnosis list included diagnoses that included, but were not limited to, chronic kidney disease-stage 3 (three), essential (primary) hypertension, peripheral vascular disease, anemia in chronic kidney disease, and type 2 (two) diabetes mellitus with diabetic chronic kidney disease. The most recent minimum data set (MDS) with an assessment reference date (ARD) of 3/23/24 assigned the resident a brief interview for mental status (BIMS) summary score of 14 out of 15 for cognitive abilities, indicating R30 was cognitively intact. A review of R30's clinical record on 6/11/24 revealed a diagnostic order summary that read in part, .CT Abdomen without contrast per…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-18 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, staff interviews, clinical record review, and facility document review, (a) the facility staff failed to correctly perform hand hygiene during wound care for one (1) of 40 sampled residents (Resident #75), (b) the facility staff failed to follow enhanced barrier precautions during resident care for one (1) of 40 sampled residents (Resident #75), and (c) the facility staff failed to correctly perform hand hygiene and/or glove change during wound care for one (1) observation of an unsampled resident (Resident #82). The findings include: 1. The facility staff failed to appropriately change gloves and/or appropriately perform hand hygiene while providing Resident #75's wound care. The facility staff failed to wear a gown when removing wound dressings and transferring a resident on Enhanced Barrier Precautions (EBPs) (Resident #75). Resident #75's Minimum Data Set (MDS) assessment, with an Assessment Reference Date (ARD) of 6/8/24, was signed as completed on 6/17/24. Resident #75 was assessed as sometimes able to make self understood and as sometimes able to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-18 · tag F0622 — isolatedNot transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews and document review, the facility staff failed to ensure clinical documentation supported the need for the resident's transfer for one (1) of 40 sampled residents (Resident #219). The findings include: Resident #219's clinical documentation failed to include information to support the need for the resident to be transferred to a local hospital under an emergency custody order (ECO). Resident #219's Minimum Data Set (MDS) assessment, with an Assessment Reference Date (ARD) of 7/6/23, was signed as completed on 7/13/23. Resident #219 was assessed as able to make self understood and as able to understand others. Resident #219's Brief Interview for Mental Status (BIMS) summary score was documented as a five (5) out of 15; this indicated severe cognitive impairment. Resident #219 was assessed as requiring supervision with dressing, eating, toilet use, and personal hygiene. Review of Resident #219's clinical documentation failed to reveal documentation detailing the events on 8/10/23 which resulted in the facility staff obtaining an ECO for Resident #219. No…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-18 · tag F0740 — failed to provide behavioral / mental-health care — isolatedEnsure each resident must receive and the facility must provide necessary behavioral health care and services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews and the review of documents, the facility staff failed to provide behavior health care/interventions to address changes in condition for one (1) of 40 sampled residents (Resident #219). The findings include: The facility staff failed to ensure that medical provider orders/guidance were implemented related to Resident #219's alleged behaviors on 8/2/23. The facility staff failed to ensure a licensed nurse was involved when Resident #219 was experiencing an alleged change of condition which resulted in the request for an emergency custody order (ECO) on 8/10/23. Resident #219's Minimum Data Set (MDS) assessment, with an Assessment Reference Date (ARD) of 7/6/23, was signed as completed on 7/13/23. Resident #219 was assessed as able to make self understood and as able to understand others. Resident #219's Brief Interview for Mental Status (BIMS) summary score was documented as a five (5) out of 15; this indicated severe cognitive impairment. Resident #219 was assessed as requiring supervision with dressing, eating, toilet use, and personal hygiene. The following…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 18 citations
- Potential for harm · Dcited before2024-06-18 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews and document review, the facility staff failed to maintain complete and/or accurate clinical documentation for one (1) of 40 sampled residents (Resident #219). The findings include: Resident #219's clinical documentation failed to include documentation of the resident's behaviors which resulted in the facility staff requesting an emergency custody order (ECO) on 8/10/23. Resident #219's Minimum Data Set (MDS) assessment, with an Assessment Reference Date (ARD) of 7/6/23, was signed as completed on 7/13/23. Resident #219 was assessed as able to make self understood and as able to understand others. Resident #219's Brief Interview for Mental Status (BIMS) summary score was documented as a five (5) out of 15; this indicated severe cognitive impairment. Resident #219 was assessed as requiring supervision with dressing, eating, toilet use, and personal hygiene. Review of Resident #219's clinical documentation failed to reveal documentation detailing the events on 8/10/23 which resulted in the facility staff obtaining an ECO for Resident #219. No documentation was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-08-18 · tag F0582 — patternGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews and facility document review, it was determined the facility staff failed to provide Beneficiary Protection Notifications, when discharged from a Medicare covered Part A stay with benefit days remaining, for three (3) of three (3) residents sampled for beneficiary notice review (Resident #17, Resident #72, and Resident #225). The findings include: Three (3) residents (Resident #17, Resident #72, and Resident #225) were selected for review from the Beneficiary Notice - Residents discharged Within the Last Six Months form completed by the facility staff. On 8/17/22 at 1:00 p.m., Administrative Staff Member (ASM) #6 reported the Beneficiary Protection Notifications for the aforementioned three (3) residents were not available. ASM #6 reported the Discharge Planner who was responsible for providing the notifications, in question, no longer worked at the facility. The following information was found as part of a facility policy titled Notice of Medicare Non-Coverage (NOMNC) (with an effective date of 4/1/22): POLICY: A generic notice of non-coverage (NOMNC) must be…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-08-18 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interview and clinical record review, the facility staff failed to ensure an accurate minimum data set (MDS) assessment for 1 of 3 discharged residents reviewed for discharge process, Resident #163. For Resident #163, the facility staff coded the discharge MDS assessment indicating the resident was discharged to an acute hospital when in fact the resident had been discharged to an independent living facility. The findings included: Resident #163's diagnosis list indicated diagnoses, which included, but not limited to Chronic Respiratory Failure, Acute on Chronic Combined Congestive Heart Failure, Atherosclerotic Heart Disease of Native Coronary Artery, Chronic Atrial Fibrillation, and Adult Failure to Thrive. The most recent discharge MDS assessment with an assessment reference date (ARD) of 5/24/22 coded the resident as being discharged to an acute hospital. A review of Resident #163's clinical record revealed a nursing progress note dated 5/24/22 at 6:45 pm stating in part Patient discharged this shift. Left being pushed in wheel chair by family, left with all…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-08-18 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interview, and clinical record review, the facility staff failed to provide activities of daily living (ADL) care in regards to nail care for 2 of 34 Residents, Resident #146 and #144. For Resident #146, fingernails were observed to long and jagged with debris present. For Resident #144, fingernails and toenails were observed to long and jagged. The findings included: 1. Resident #146's diagnoses included, but were not limited to, unspecified injury of head, aphasia, dysphagia, contracture right hand, seizures, and personal history of traumatic brain injury. Section C (cognitive patterns) of Resident #146 annual minimum data set (MDS) assessment with an assessment reference date (ARD) of 08/03/22 was coded 1/1/3 to indicate the resident had problems with long and short-term memory and was severely impaired in cognitive skills for daily decision-making. Section G (functional status) was coded 4/2 for personal hygiene indicating the resident was totally dependent on one person to complete this task. Range of motion was coded to indicate the resident had…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-08-18 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, clinical record review and during a medication pass and pour the facility staff failed to follow physician's orders for 1 of 34 Residents, Resident #15. For Resident #15, the facility staff failed to follow physician's orders for the administration of the medication, venlafaxine 25 mg. Venlafaxine is a medication used to treat, depression, generalized anxiety disorder and panic disorder. The findings included: Resident #15's face sheet listed diagnoses which included but not limited to schizophrenia, insomnia and depression. Resident #15's most recent annual minimum data set with an assessment reference date of 05/18/22 assigned the resident a brief interview for mental status score of 15 out of 15 in section C, cognitive patterns. This indicates that the resident is cognitively intact. Resident #15's comprehensive care plan was reviewed and contained a care plan for The resident has potential for impaired thought processes r/t (related to) Disease Process, has dx…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-08-18 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interview and clinical record review, the facility staff failed to maintain a complete and accurate clinical record for 2 of 8 closed record reviews, Resident #362 and Resident #163. Resident #362's clinical record did not include a discharge summary or a discharge order. Resident #163's clinical records did not include a physicians discharge order. The findings included: 1. Resident #362 had been discharged from the facility in December of 2021. Resident #362 diagnoses included, but were not limited to, chronic atrial fibrillation, asthma, moderate protein-calorie malnutrition, hypertensive heart disease, bilateral aural vertigo, and major depressive disorder. Section C (cognitive patterns) of Resident #362 admission minimum data set (MDS) assessment with an assessment reference date (ARD) of 10/20/21 included a brief interview for mental status (BIMS) summary score of 15 out of a possible 15 points. During the clinical record review, the surveyor was unable to find a discharge order or physicians discharge summary for this resident. 08/16/22 2:20 p.m., the Director…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2020-01-22 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, and during the course of a complaint investigation, the facility staff failed to maintain a clean, comfortable, and homelike environment on 1 of 3 units (unit 2). The surveyor observed a brown substance on the shower chair in shower room [ROOM NUMBER] and one cracked shower chair in shower room [ROOM NUMBER]. The findings included: Shower room [ROOM NUMBER] on unit 2 was observed by the surveyor to have a brown substance on a shower chair. Shower room [ROOM NUMBER] was observed to have a cracked shower chair seat. On 01/15/2020 at 5:14 a.m., the surveyor and LPN (licensed practical nurse) #2 entered shower room [ROOM NUMBER] on unit 2. During this observation, the surveyor and LPN #2 observed a brown substance on a shower chair in this shower room. LPN #2 identified this brown substance as poo. Upon leaving this shower room the surveyor entered shower room [ROOM NUMBER] on this same unit and observed a cracked shower chair seat. The administrator, DON (director of nursing),…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2020-01-22 · tag F0655 — isolatedCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interview and clinical record review, the facility staff failed to complete a baseline care plan that included the residents isolation status for 1 of 39 Residents, Resident #159. The findings included: Resident #159 was on contact isolation for clostridioides (clostridium) difficle. The facility staff failed to add this to the residents baseline care plan. Per the CDC (centers for disease control and prevention) website accessed 01/24/2020 clostridioides difficle (C. diff) is a bacterium that causes diarrhea and colitis (an inflammation of the colon). The EHR (electronic health record) included the diagnoses, chronic obstructive pulmonary disease, cerebral infarction, encephalopathy, and essential hypertension. Section C (cognitive patterns) of the residents admission MDS (minimum data set) assessment with an ARD (assessment reference date) of 12/26/2019 included a BIMS (brief interview for mental status) summary score of 11 out of a possible 15 points. The residents EHR included a physician discharge summary with a date of service of 12/23/2019 indicating this…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2020-01-22 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, family interview, staff interview, and clinical record review, the facility staff failed to implement the comprehensive care plan in regards to floor mats for 1 of 39 residents, Resident #140. The findings included: Resident #140 had been care planned for falls with an intervention for fall mats. The surveyor did not observe these to be in use. The EHR (electronic health record) included the following diagnoses, Alzheimer's disease, abnormalities of gait, and muscle weakness. Section C (cognitive patterns) of the residents admission MDS (minimum data set) assessment with an ARD (assessment reference date) of 12/20/2019 included a BIMS (brief interview for mental status) summary score of 3 out of a possible 15 points. Section G (functional status) was coded to indicate the resident required extensive assistance of one person for bed mobility and locomotion on and off the unit. Transfers were coded to indicate the resident required extensive assistance of two people to complete this task. Section J (health conditions) had been coded to indicate the resident had…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2020-01-22 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interview, resident interview, and clinical record review, the facility staff failed to ensure that residents receive treatment and care for 2 of 39 residents (Residents #81 and #126) by not scheduling a medical appointment until it was brought to their attention by the surveyor and failed to administer medications per the physician's orders. The findings included: 1. For Resident #81, the facility staff failed to schedule a GI (gastroenterologist) appointment that had been ordered by the physician assistant on 01/06/2020 until it was brought to the facility attention by the surveyor on 01/15/2020. The residents EHR (electronic health record) included the diagnoses, anxiety disorder, encounter for attention to colostomy, dementia, irritable bowel syndrome, and gastro-esophageal reflux disease. Section C (cognitive patterns) of the Residents quarterly MDS (minimum data set) assessment with an ARD (assessment reference date) of 11/25/2019 included a BIMS (brief interview for mental status) summary score of 11 out of a possible 15 points. The clinical record was reviewed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2020-01-22 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, family interview, staff interview, and clinical record review, the facility staff failed to ensure a hazard free environment as evidenced by not following the residents comprehensive care plan in regards to fall mats for 1 of 39 residents, Resident #140. The findings included: The facility failed to place fall mats beside the residents bed. The resident had actual falls and had been care planned to use fall mats. The EHR (electronic health record) included the following diagnoses, Alzheimer's disease, abnormalities of gait, and muscle weakness. Section C (cognitive patterns) of the residents admission MDS (minimum data set) assessment with an ARD (assessment reference date) of 12/20/2019 included a BIMS (brief interview for mental status) summary score of 3 out of a possible 15 points. Section G (functional status) was coded to indicate the resident required extensive assistance of one person for bed mobility and locomotion on and off the unit. Transfers were coded to indicate the resident required extensive assistance of two people to complete this task.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2020-01-22 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interview, clinical record review and facility document review, the facility staff failed to provide pharmaceutical services to meet the needs of each resident as evidenced by failure to administer a physician's ordered medication for 1 of 39 residents in the survey sample, Resident #126. The findings included: For Resident #126, the facility staff failed to ensure the medication Lyrica (an anticonvulsant also used to treat nerve pain) was available for administration. Resident #126's diagnosis list indicated diagnoses, which included, but not limited to Alcohol Dependence with Withdrawal, Anxiety Disorder, Chronic Pain Syndrome, Chronic Obstructive Pulmonary Disease, Major Depressive Disorder, and Unspecified Diastolic (Congestive) Heart Failure. The most recent quarterly MDS (minimum data set) with an ARD (assessment reference date) of 12/20/19 assigned the resident a BIMS (brief interview for mental status) score of 15 out of 15 in section C, Cognitive Patterns. A review of Resident #126's medical record revealed the following documentation: A physician's order…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2020-01-22 · tag F0757 — failed to avoid unnecessary drugs — isolatedEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interview and clinical record review, the facility staff failed to ensure 1 of 39 Residents (Resident #161) was free of an unnecessary drug. Resident #161 was administered the medication Midodrine without adequate indications for use. The findings included: Resident #161 was administered the medication Midodrine for a BP (blood pressure) greater than 130. The physicians order read to hold for a BP greater than 130. Midodrine is used to treat symptoms of low blood pressure when standing. This condition is also known as orthostatic hypotension. This was a closed record review. The EHR (electronic health record) included the diagnoses atherosclerotic heart disease, orthostatic hypotension, secondary hypertension, and chronic diastolic congestive heart failure. Section C (cognitive patterns) of the residents admission MDS (minimum data set) assessment with an ARD (assessment reference date) of 08/14/2019 included a BIMS (brief interview for mental status) summary score of 14 out of a possible 15 points. The clinical record included an order for the medication Midodrine 5…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2020-01-22 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interview, clinical record review, and during a medication pass and pour observation, it was determined the facility staff failed to ensure a medication error rate of less than 5%. There were two (2) errors in 25 opportunities for a medication error rate of 8%. These medication errors occurred during the administration of Resident #14's medications. The findings include: The facility staff failed to ensure a medication error rate of less than 5% during the medication pass and pour observations. Two (2) medication errors were noted out of 25 opportunities resulting in an 8% medication error rate. Both medication errors occurred during medication administration to Resident #14 on 1/15/20 at 8:10 a.m. Resident #14's minimum data set (MDS) assessment, with an assessment reference date (ARD) of 1/18/20, had the resident's Brief Interview for Mental Status (BIMS) scored as 15 out of 15. Resident #14 was documented as experiencing shortness of breath with exertion and when lying flat. Resident #14 was assessed as requiring limited assistance with bed mobility, transfers, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2020-01-22 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, and facility document review, the facility staff failed to dispose of expired treatment supplies and laboratory blood tubes that were stored on 1 of 3 units (unit 2) and failed to keep schedule II narcotics and controlled substances with the potential for abuse in a separately locked compartment that were stored on 1 of 3 units (unit 3). The findings included: The treatment cart on unit 2 contained treatment supplies that expired in 2018 and 2019. The medication room contained expired laboratory blood tubes that expired in 2019. The medication cart on unit 3 included schedule II narcotics and controlled substances with the potential for abuse that were not in a separately locked compartment. The nurse had failed to lock the narcotic box. On [DATE] at 11:46 a.m., the surveyor and LPN (licensed practical nurse) #7 checked the treatment carts on unit 2. Cart #1 contained aquacel AG that expired in 02/2019 and 3 packages of kaltostat with an expiration date of 10/2018. On…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2020-01-22 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, staff interviews, clinical record review, and facility document review, it was determined the facility staff failed to perform point-of-care testing in a manner to prevent the risk of transmitting potentially infections material for two (2) of 39 residents (Residents #6 and #71). The findings include: During medication pass and/or pour observations on 1/15/20, two (2) facility staff members were observed to perform point-of-care (glucometer) testing in a manner that potently increased the risk of transmitting potential infections material between patients. Staff Member (SM) #14 was observed to not completely clean a glucometer after checking Resident #71's blood sugar level. SM #15 was observed to place a used lancet (with a self-retracting safety device) in own shirt pocket after obtaining Resident #6's blood sugar level. On the morning of 1/15/20, SM #14 was observed using a glucometer to check Resident #71's blood sugar prior to administering the 11:00 a.m. sliding scale insulin dose. When SM #14 removed the glucometer from the medication cart, a small…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2020-01-22 · tag F0926 — failed to keep the home smoke-free / fire-safe — isolatedHave policies on smoking.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on resident interview, staff interview, clinical record review, and facility document review, the facility staff failed to implement their policy in regards to completing a self-smoking assessment and a patient smoking acknowledgement form for 1 of 39 residents, Resident #159. The findings included: For Resident #159, the facility failed to follow their policy for smoking in regards to completing a self-smoking assessment and having the resident sign a patient smoking acknowledgement form. During the survey, the facility was asked to provide to the survey team a list of smokers at the facility. The only person listed on this document was Resident #159. Smoking times were designated as 8:00 a.m. through 8:00 p.m. Resident #159's EHR (electronic health record) included the diagnoses, chronic obstructive pulmonary disease, cerebral infarction, encephalopathy, and essential hypertension. Section C (cognitive patterns) of the residents admission MDS (minimum data set) assessment with an ARD (assessment reference date) of 12/26/2019 included a BIMS (brief interview for mental…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · B2024-06-18 · tag F0732 — patternPost nurse staffing information every day.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews and the review of facility documents, the facility staff failed to ensure the daily staff posting contained the required information. The findings included: The surveyor reviewed the facility's posted nurse staffing data. The facility staff used a form titled DAILY NURSE STAFFING SUMMARY to post its daily nurse staffing data. The facility staff posts one form daily for each of its three (3) units. The surveyor reviewed the most recent 30 days of the facility's DAILY NURSE STAFFING SUMMARY forms. The forms failed to contain the following required information: - For the 6/12/24 Unit 1 posting the facility staff failed to document the hours worked by nursing staff. - For the 6/12/24 Unit 2 posting the facility staff failed to document the hours worked by nursing staff. - The facility staff failed to document the census for the following dates and units: 6/13/24 Unit 1; 6/12/24 Unit 1; 6/12/24 Unit 2; 6/11/24 Unit 1; 6/11/24 Unit 2; 6/10/24 Unit 2; 6/9/24 Unit 2; 6/9/24 (Unit not identified); 6/8/24 Unit 2; 6/7/24 Unit 1; 6/7/24 Unit 2; 6/6/24 Unit 1; 6/6/24 Unit 2;…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Part of a chain
This home belongs to LIFEWORKS REHAB — 64 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 4 of 5 | 2.1 | +1.9 vs chain |
| Health inspection | 4 of 5 | 2.0 | +2.0 vs chain |
| Staffing | 1 of 5 | 1.6 | -0.6 vs chain |
| Quality measures | 5 of 5 | 3.9 | +1.1 vs chain |
The other 63 homes this chain runs (chain average 2.1★, per CMS)
Showing 40 of 63; lowest-rated first.
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| BERKSHIRE HOLDINGS I LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | since 05/28/2021 |
| AMERICA WEST LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 05/28/2021 |
| CHARLES 1994 & FAMILY LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 05/28/2021 |
| CHARLES 1994 FAMILY GRANTOR TRUST | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 05/28/2021 |
| CHARLES 1994 LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 05/28/2021 |
| EDWARD 1998 FAMILY GRANTOR TRUST | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 05/28/2021 |
| EDWARD 1998 LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 05/28/2021 |
| KSS 2000 FAMILY TRUST | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 05/28/2021 |
| ML 2000 FAMILY TRUST | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 05/28/2021 |
| MRV WEST LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 05/28/2021 |
| REDROCK WEST LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 05/28/2021 |
| SAUL 2012 FAMILY GRANTOR TRUST | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 05/28/2021 |
| SAUL 2012 LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 05/28/2021 |
| FARMER, BENJAMIN | Individual | W-2 MANAGING EMPLOYEE; CORPORATE OFFICER | — | since 01/25/2024 |
| RCZBM WEST MANAGER LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | since 05/28/2021 |
CMS files one row per role, so the 16 rows in the source record cover these 15 parties — each is shown once here with every role it holds. Nothing is omitted.
14 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $5.5M paid to related parties — landlords or management companies under common ownership — equal to about 24% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2024. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2024). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in VA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Virginia Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 495293. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2024-06-18, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.